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Job DescriptionSummary: Oversees the quality and success of Goldfish Swim School daily operations including staffing, cash management, customer service, retail and vending department, birthday party operations and workplace employee activities. Benefits: • Flexible Schedule, • Competitive Pay, • Paid Training, • FUN team environment, • Health Benefits with Employer Contribution, • 401(k) matching, • Paid Vacation, • Discount Program, • Anniversary Recognition Program, • Opportunities for Advancement, • Directs and controls the daily operations to ensure the school is running according to GSS standard operating procedures., • Helps the General Manager and department managers fulfill all daily tasks., • Manages the staff of GSS to ensure high productivity, excellent performance and positive employee satisfaction., • Interacts with the Deck Supervisors and Golden Teachers on issues related to class scheduling, student progress, customer service and employee performance and training., • Provides sales and marketing training to all qualified sales staff., • Provides direction in the retail and vending departments to ensure a proper mix of products and pricing is achieved., • Trains and oversees private party staff to ensure that the GSS standard operating procedures are being maintained., • Gains knowledge and experience in all technology platforms to achieve a high level of competence in bookings, class scheduling, reporting and administrative functions., • Gains a high level of knowledge and experience in the GSS pool operations to ensure understanding and satisfaction of Goldfish members., • Initiates and oversees workplace culture and employee interaction. Maintains a high level of employee satisfaction., • Directs and oversees the implementation of the Emergency Action Plan and all safety procedures that pertain to the GSS facility, and trains all current staff on the GSS EAP.