General Manager - Food and Beverages
hace 3 días
Albuquerque
Job Description General Manager - ABQ Sunport Albuquerque International Sunport - Albuquerque, NM Full-Time | Exempt About Fresquez Companies At Fresquez Companies, our purpose is simple and powerful: we empower the lives of people by delivering authentic, impactful, and exceptional experiences-one team member and one guest at a time. We believe everyone is a leader. We promote from within, invest in growth, and encourage our teams to think boldly, act with integrity, and take ownership of their success. Our restaurants are fast-paced, guest-focused environments where dependability, respect, and teamwork are essential. Learn more about us: The Role The General Manager (GM) is an experienced operational leader responsible for the performance, culture, and compliance of a single or multi-unit restaurant operation at the Albuquerque Sunport. This role blends hands-on operational leadership with people development, financial accountability, and guest experience excellence. The General Manager sets the tone for the restaurant-leading by example, developing future leaders, and ensuring operational standards are consistently met. Key Responsibilities Leadership & Team Development • Lead, coach, and develop management and hourly teams to achieve operational and performance goals, • Serve as a role model for company values, accountability, professionalism, and ethical conduct, • Recruit, onboard, train, schedule, evaluate, and discipline team members in compliance with company policies and employment regulations, • Build a collaborative, high-performance culture focused on trust, accountability, and continuous improvement Operations & Guest Experience • Oversee daily restaurant operations to ensure speed, accuracy, quality, and guest satisfaction, • Maintain strict adherence to food safety, sanitation, alcohol service, and health regulations, • Ensure all restaurant positions can be performed as needed to support operations, • Maintain a safe, secure, and well-organized work environment Financial & Business Performance • Achieve sales, labor, and profitability targets, • Forecast labor and operational needs; analyze variances and implement corrective actions, • Control food and operating costs through portion control, waste reduction, and inventory management, • Review payroll, audits, and operational reports for accuracy and compliance Compliance & Risk Management • Maintain required certifications (ServSafe, New Mexico Alcohol Server Permit, FDA food code compliance), • Ensure compliance with all federal, state, and local regulations, • Partner with HR and leadership to address compliance issues proactively Brand & Community Engagement • Support marketing and promotional initiatives to drive traffic and brand awareness, • Foster strong relationships with airport partners, vendors, and local stakeholders Qualifications Required • 3-5+ years of progressive leadership experience in restaurant or hospitality operations, • Proven ability to lead teams, manage performance, and drive results in a fast-paced environment, • Strong financial acumen with experience managing labor, sales, and cost controls, • Excellent communication, coaching, and problem-solving skills, • Ability to work flexible schedules, including early mornings, nights, weekends, and holidays, • Valid driver's license and ability to travel as needed Preferred • Multi-unit leadership experience, • Culinary or food service operations background, • Experience with payroll systems (Paycom preferred), • Strong proficiency with Microsoft Office and restaurant management systems, • Successful completion of pre-employment screening Physical & Work Environment Requirements • Fast-paced restaurant environment with exposure to heat, noise, and standard kitchen equipment, • Requires prolonged standing, walking, bending, lifting (up to 50 lbs.), and repetitive motions, • Ability to safely work around food products and cleaning chemicals Compensation & Benefits • Competitive salary, • Medical, Dental, and Vision Insurance, • 401(k) with company participation, • Paid Time Off (PTO), • Company-paid Life Insurance ($20,000), • Tuition Reimbursement, • Employee Assistance Program (EAP), • Meal Discounts, • Referral Bonus Program, • Strong internal promotion and career growth opportunities Equal Opportunity Employer Fresquez Companies is an Equal Opportunity Employer. We are committed to creating a diverse, inclusive workplace and do not discriminate based on race, color, religion, sex, national origin, age, disability, veteran status, or any other protected status.