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Job Description Guest Service Agent/Front Desk Agent-Part Time Do you have a genuine warmth and helpful nature? Do you understand the importance of a great first impression? Do you enjoy making others smile? We are hiring for a Guest Service Agent/Front Desk Agent! What We Offer: • Career advancement opportunities, • Employee discounts, • Competitive pay, • Daily Pay, • Flexible work schedule, • Comprehensive benefits for you and your family including (medical, vision, dental, 401k, Profit Sharing) Accommodates guests of the hotel by performing the following duties QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. ESSENTIAL JOB FUNCTIONS • Greets, registers, and assigns rooms to guests, • Handles confidential information, including guest records, with a high degree of integrity, • Promptly and effectively deals with guest requests and complaints, • Answers and routes calls as appropriate; takes guest messages with accuracy, • Responsible for cash drawer contents and transactions during shift, • Maintains accurate records including cash flows, registration card, reservation cards, and property walks, • Assists with sales and marketing efforts as directed by the General Manager, • Offers and properly handles requests for wake-up calls, • Records pertinent guest information in the pass-on log • Replenishes continental breakfast as needed and keeps area clean, • Ensures common area/lobby is clean, • Performs laundry functions as directed, • All other duties as assigned What we are looking for: • 0 – 1+ year of customer service experience, • Passionate about hospitality and creating an exceptional guest experience., • Ability to handle confidential information, including guest records, with a high degree of integrity., • Ability to answer and route calls as appropriate; takes guest messages with accuracy., • All other duties as assigned., • High School degree or better

Job Description About Lodging Dynamics: Lodging Dynamics Hospitality Group is a national hospitality management company serving the hospitality industry for over 30 years! Lodging Dynamics Hospitality Group operates hotels across many states and among several brands, including Marriott and Hilton. Our work centers around our mission, "Make Money and Do Good." This mission focuses on elevating human dignity by providing exceptional services and opportunities to our employees, guests, and investors. Life as a Front Desk Agent: * Books guest reservations and/or coordinates with reservation center * Registers guests into the hotel in a prompt and courteous manner using up-selling techniques to maximize room rates; prepares for group check-ins, check-outs, and VIP arrivals * Greets, registers, and assigns rooms to guests * Handles confidential information, including guest records, with a high degree of integrity * Answers and routes call as appropriate; takes guest messages with accuracy * Resolves minor guest complaints to the satisfaction of the customer; informs supervisor of major problems, complaints, disturbances or unhappy guests * Respond quickly to guest requests or complaints in a friendly manner and appropriate action is taken. Follow up to ensure guest satisfaction What we're looking for: • High school diploma; or 1-3 months related experience; or equivalent combination of education and experience, • Good understanding of procedures and practices in the hospitality industry, • Excellent written and verbal communication skills, • Strong organizational and time management skills, • The ability to provide exceptional customer service First you will learn about the hotel and all of our amenities! Then, your leadership will shine as you begin assisting the front desk team. From there, you will show the guests how your team can provide the best guest service. As your work progresses, your role will be a key contributor to the overall guest experience! The perks working for us: • People-first culture, • Travel discounts at hotel partners and franchises, • Paid time off, • Participation in our Wellness program Join us! Submit your application online! Job Posted by ApplicantPro

Job Description Location: Courtyard and TownePlace Suites - Hawthorne, California Are you ready to elevate your career to new heights? At Lodging Dynamics, our motto is "Make Money and Do Good". We're seeking an experienced and inspiring Dual General Manager to lead two dynamic properties. This is a unique opportunity to shape unforgettable guest experiences while driving innovation, operational excellence, and team success across two distinctive hotel brands. Why join us? At Lodging Dynamics, we believe hospitality should be both rewarding and fun. You'll have the chance to: • Lead passionate teams that deliver top-tier service., • Craft and implement creative strategies that bring each hotel's unique personality to life., • Medical, Dental, and Vision coverage, • 401(k) retirement plan, • Health Savings Account & Flexible Spending Account options, • Company-paid Life Insurance, • Paid Time Off, • Oversee daily operations at both properties, ensuring seamless coordination across all departments., • Monitor performance metrics and implement best practices that elevate guest satisfaction and operational results., • Engage directly with guests to gather feedback, resolve concerns, and enhance service quality., • Lead regular strategy meetings with department heads to improve efficiency and foster a positive, productive culture., • Manage budgets, optimize revenue strategies, and partner on marketing initiatives., • A minimum six (6) years of experience in the hotel industry., • A minimum four (4) years of progressive leadership experience in hotel operations, sales and marketing, or related professional area., • Proven multi-property leadership experience in hotel operations with Marriott., • Exceptional communication and interpersonal skills to engage teams, guests, and partners., • Strong financial acumen with the ability to manage budgets and drive revenue growth., • A problem-solving mindset and adaptability in fast-paced environments. If you're energized by the idea of leading two outstanding properties and leaving your mark on the hospitality industry, we'd love to hear from you. Apply today and join Lodging Dynamics in shaping experiences that matter. *Please see full job description for a comprehensive overview of the Dual General Manager role. ABOUT LODGING DYNAMICS: Based in Provo, Utah, Lodging Dynamics Hospitality Group is a nationally recognized, award-winning operator of premium-brand, select service, and extended-stay hotels and one of a few third-party operators approved by Marriott and Hilton. Founded in 1991 after developing the first Marriott franchise in Utah, Lodging Dynamics continues its long history by providing award-winning operating services for hotels throughout the continental United States and Hawaii. The company has managed hotels in the Marriott, Hilton, Hyatt, and IHG premium-brand families. For more information, visit . The Company is an Equal Employment Opportunity (EEO) employer and is committed to providing a work environment free from discrimination and harassment. All employment decisions are made based on merit, qualifications, and business needs without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, or any other protected status/characteristic in accordance with applicable federal, state, and local laws. Employment is contingent upon successful completion of a background check, conducted in accordance with applicable law. A prior conviction does not automatically disqualify you; factors such as the nature of the offense and job-related requirements will be considered. Job Posted by ApplicantPro

Job Description OVERALL RESPONSIBILITIES: PART TIME The Front Desk Agent ensures guest satisfaction and revenue optimization through check in, check out and attentive coordination of hotel services for the guest. Works to optimize the guest experience while at the hotel and elsewhere by acting pleasant, professional and efficient. ESSENTIAL DUTIES AND RESPONSIBILITIES: • Books guest reservations and/or coordinates with reservation center, • Registers guests into the hotel in a prompt and courteous manner using up-selling techniques to maximize room rates; prepares for group check-ins, check-outs, and VIP arrivals. Greets, registers, and assigns rooms to guests, • Handles confidential information, including guest records, with a high degree of integrity, • Answers and routes calls as appropriate; takes guest messages with accuracy, • Assists with sales and marketing efforts as directed by the General Manager, • Offers and properly handles requests for wake-up calls, • Records pertinent guest information in the pass on log, • Replenishes continental breakfast as needed and keeps area clean, • Ensures common area/lobby is clean, • Performs laundry functions as directed, • Checks guests in and out of the hotel; processes customer payments according to established policies and procedures., • Answers phone in a prompt, efficient, and friendly manner., • Promotes hotel services, facilities and outlets and becomes informed and knowledgeable of upcoming events/ functions in the hotel and in the surrounding area., • Answers guests' questions about the property and amenities and is able to refer and direct guests to area attractions and outlets. Arranges for the appropriate transportation of guests to and from the hotel when necessary., • Uses creative reasoning to overcome guest objections and concerns and to ensure 100% satisfaction., • Resolves minor guest complaints to the satisfaction of the customer; informs supervisor of major problems, complaints, disturbances or unhappy guests., • Respond quickly to guest requests or complaints in a friendly manner and appropriate action is taken. Follow up to ensure guest satisfaction., • Completes daily paperwork to include cashing out, documenting all adjustments, miscellaneous postings, paid outs, charges and check-outs., • Handles departmental accounting of monies, receipts, guest accounts and other forms of credit; posts all charges; completes cashier's report, prepares deposit and counts cashier bank., • Balances cash bag at open and closing of each shift., • Transmits and receives messages using equipment such as computer, telephone, email, fax and switchboard., • Provides a professional image at all times through appearance and dress. Based in Provo, Utah, Lodging Dynamics Hospitality Group is a nationally recognized, award-winning operator of premium-brand, select service, and extended-stay hotels and one of a few third-party operators approved by Marriott and Hilton. Founded in 1991 after developing the first Marriott franchise in Utah, Lodging Dynamics continues its long history by providing award-winning operating services for hotels throughout the continental United States and Hawaii. The company has managed hotels in the Marriott, Hilton, Hyatt, and IHG premium-brand families. For more information, visit . Job Posted by ApplicantPro

Job Description Reports To: Assistant General Manager, General Manager Requirements: High school diploma or equivalent Ability to speak fluent English Bilingual (English/Spanish) Strong computer and typing skills, tech-savvy Stand for long periods of time behind the desk and front office areas Carrying or lifting items weighing up to 50 pounds. Handling objects, products, and computer equipment Willing to work weekends, and/or holidays. ( Schedule is 2pm-10pm but you may be asked to fill in on 6am-2pm shifts as needed.) Must have front desk and night audit experience. General Responsibilities: Provide prompt, friendly, courteous, and professional guest service. Ability to perform check-in / check-out of hotel guests in a timely and professional manner Act as the Manager on Duty (MOD) when scheduled. Specific Responsibilities: Register guests, issue room keys, provide information on hotel services, local area and room location. Answer phones in a prompt and courteous manner. Upsell rooms where possible to maximize hotel revenue. Be proficient on the use of the Property Management System. Completion of all brand trainings for their discipline. Required to log on to Brand Portal, know and learn the brand requirements needed for their position. Have a good understanding of all of hotel operating procedures. Accurately process all cash and credit card transactions in accordance with the established procedures. Administrative responsibilities such as data entry, reporting etc. Respond appropriately to guest complaints and guest requests and make appropriate service recovery actions to ensure total guest satisfaction. Perform other duties as assigned including guest room tours, special guest requests, breakfast set up, cleaning lobby area, setting up meeting room, data entry, document scanning, and preparing reports. Read and document all events, incidents in the communication log. Ensure the proper appearance of the lobby and all public areas, including the breakfast area. Ensure processes are followed to protect the identity, safety and security of the guests and fellow employees. Be proficient on the use of all front office equipment such as credit card machine, copier, and fax. Be willing and able to work any shift. Have complete knowledge of room types and offered rate plans. Fully understand the hotel’s franchise policy on guaranteed reservations and no- shows. Process cancellations and modifications to reservations. Promote goodwill by being courteous, friendly, and helpful to guests, managers, and all other associates. Promote teamwork and quality service through daily communications and coordination with other departments. Optimum Attributes: Excellent communication and customer service skills Pleasant personality Good team player Good listener Well-groomed and professional appearance Open with praise and discrete with criticism Performance Standards: Annual performance evaluations are subjected to contributions of measurable value to hotel metrics and goals.

Job Description Vice President of Hotel Operations Location: California Salary: $200K + Bonus + Relocation Travel: Up to 70% We are seeking an accomplished and dynamic Vice President to lead a portfolio of 10–12 full-service & Select Service hotel properties across multiple markets. This executive leadership role is pivotal in driving operational excellence, financial performance, and superior guest satisfaction across the portfolio. As a key member of our senior leadership team, you will provide strategic direction and hands-on support to General Managers, ensuring all properties achieve their financial goals and operate at the highest standards of quality and brand compliance. Your expertise will directly influence owner satisfaction, team member development, and the overall growth and profitability of your region. Key Responsibilities The Vice President will be responsible for providing strategic oversight and leadership across all facets of hotel operations. • Financial Performance & P&L Ownership: Drive top-line revenue and bottom-line results for each asset. Assume full ownership of the regional P&L, including budget creation, forecasting, and expense control to maximize profitability., • Revenue Management Strategy: Partner with revenue leaders to optimize pricing, positioning, and inventory management strategies. Analyze market trends and competitor performance to identify revenue opportunities., • Operational Excellence: Implement and uphold best-in-class operational standards. Conduct regular property visits to ensure consistent delivery of service and adherence to brand standards., • Guest Experience Leadership: Champion a culture of exceptional service. Monitor guest satisfaction metrics (GSS, social reviews) and develop targeted action plans to continuously elevate the guest experience., • Owner Relations: Cultivate strong, transparent relationships with hotel owners and asset managers. Deliver clear and insightful reporting on property performance and strategic initiatives., • Brand Compliance & Standards: Serve as the primary liaison with major hotel brands. Ensure all properties meet or exceed brand requirements for quality, service, and facility maintenance., • Capital Planning: Collaborate with owners and corporate teams to identify and execute value-enhancing capital improvement projects, managing budgets and timelines effectively., • Labor Optimization & Talent Strategy: Oversee regional talent management, including recruitment, training, and succession planning for key leadership roles. Guide properties in effective labor management and scheduling to balance service levels with financial efficiency., • Food & Beverage Leadership: Provide strategic direction for all F&B operations, from menu engineering and cost control to service execution in restaurants, bars, and banquet facilities., • Sales & Marketing Partnership: Work closely with regional and property-level sales teams to drive group, business, and leisure travel segments and ensure marketing efforts are aligned with revenue goals., • ESG, Safety & Compliance: Ensure all properties adhere to local, state, and federal regulations, including safety protocols, labor laws, and environmental standards. Measures of Success Success in this role will be measured by key performance indicators, including: • Achievement of GOP, NOI, and RevPAR Index targets for the portfolio., • Consistent improvement in Guest Satisfaction Scores (GSS) and online reputation metrics., • Positive owner feedback and successful execution of asset management strategies., • High levels of team member engagement and retention in key property leadership roles., • Successful execution of capital projects on time and within budget. Qualifications Required: • Minimum of 10 years of progressive leadership experience in the hospitality industry., • Must have prior experience as a General Manager of a full-service hotel., • Must have multi-property leadership experience as an Area Director of Operations or Regional Director of Operations., • Demonstrated expertise in financial analysis, with proven ability to read, interpret, and act on P&L statements, STR reports, and revenue management data., • Strong leadership presence with the ability to lead change, manage crises, and inspire high-performing teams., • Excellent communication, presentation, and interpersonal skills, with the ability to effectively engage with owners, brand partners, and team members at all levels., • Bachelor’s degree in Hospitality Management, Business Administration, or a related field. Preferred: • Extensive experience with premier brands such as Hyatt, Marriott, Hilton, and IHG is highly preferred., • Experience managing properties in both union and non-union environments. Travel Requirements This position requires extensive travel, estimated at 70%, to provide hands-on support and oversight to properties within the designated region. Candidates must be flexible and able to travel frequently. How to Apply To apply for this opportunity, please submit your resume to