Operations coordinator jobs in Syracuse, New YorkCreate job alerts

Job DescriptionDescription: Job Title: Community Case Monitor I FULL TIME: 35 hours, non-exempt PROGRAM/DEPARTMENT: Onondaga County Department of Children and Family Services LOCATION: Syracuse, NY (On-Site Civic Center) FULL TIME: 35 hours, non-exempt LOCATION: Syracuse, NY (On-Site Civic Center) Put the CARE in your CAREER! At CCSI, our mission is to activate possibilities for our customers and employees through collaboration, compassion, equity, and imagination. For more than 30 years, CCSI has been a leading non-profit partner to local governments, schools, and community-based organizations, helping them improve their business processes so they can focus on their missions. If you’re looking for a career with purpose that creates lasting change in the community, we encourage you to apply. CCSI is contracted by Onondaga County to provide program management services, including specialized staffing. The Community Case Monitor I will be in Onondaga County and is responsible for all aspects of monitoring Assisted Outpatient Treatment (AOT) Enhanced Agreements, AOT Court Orders, and Forensic Transition Cases. The position will provide support and oversight for high-needs individuals with serious mental illness who have a history of medication non-compliance and who live in Onondaga County. The case monitor will coordinate and facilitate multi-disciplinary teams that include: the client, behavioral health treatment providers, case management, and housing supports, as outlined in the treatment plan. Supervision will be provided by the Forensic Case Monitor Supervisor, in close collaboration with the AOT Coordinator and Director of Forensics. In this role, you will be: • Collaborates and assesses needs of individuals referred to and assigned by the AOT Coordinator and the Manager of Forensics., • Coordinates the development of system-wide treatment and support plans to include treatment services, case management, housing, care management, and other identified supports., • Monitor client’s participation in and compliance with an established treatment plan., • Schedule, plan, and facilitate team meetings., • Communicates effectively with the client, providers, families, and criminal justice personnel to assist with developing and sustaining the plan., • Creates a sustainable treatment team by assigning roles and tasks to the treatment team to prepare for the transition to a lower level of care., • Monitors treatment implementation and coordinates action when treatment, service, and support plan needs adjustment., • Recommend adjustments to treatment plans, and advocate for system movement., • Track individuals across multiple systems of care over time to assure continuity of linkages and supports., • Works closely with treatment providers, ACT, case management, housing providers, parole, probation, Peer Bridger, and unique services and supports., • Culturally responsive to the population being served in the development, design, monitoring, evaluation, and/or implementation of programs and services., • Organizes interviews or meetings with applicants and providers involved in the plan as needed., • Cultivates partnerships with community providers to best support clients., • Supports community education requests., • Request and review clinical records., • Initiate, assist in, and complete investigations for appropriateness of AOT, • Attend staff and other community meetings., • Maintains and organizes electronic and paper records, and updates tracking sheets. Records progress notes in a comprehensive, timely manner., • Identify creative solutions to complex problems utilizing available community resources, • Supports clients in achieving their program goals., • Develop, track, and report program goals and objectives., • Travels as necessary to fulfill responsibilities., • File maintenance for the program, including filing and archiving of records., • Recognizes and values diversity within the work environment., • Participates as a member of the team in valuing individual differences and supporting one another’s opportunity to achieve their greatest potential., • Culturally responsive to the population being served in the development, design, monitoring, evaluation and/or implementation of programs and services., • Respect the confidential nature of certain information you are exposed to in the course of your work performance. Staff working directly with protected health information /electronically-stored protected health information, personally identifiable information, and other patient/consumer/customer data will abide by the specific procedures and policies outlined by CCSI’s Code of Conduct and CCSI’s Privacy and Security Policies, New York State regulations and Federal regulations., • Must have a valid NYS driver’s license and reliable transportation., • Market-competitive compensation, • An award-winning Wellness@Work and employee benefits program., • An organization that is committed to racial equity and anti-racist practices., • Continuous professional development opportunities., • A voice in shaping CCSI’s ever-evolving diverse company culture. We Are CCSI! For more than 30 years, CCSI has been a leading non-profit partner to government agencies, schools, and community-based organizations in the mental and behavioral health space. We aim to maximize these organizations’ potential to serve their communities by supporting their business operations and staffing needs. We dream of communities where everyone flourishes, and we are proud to help our customers move towards that goal. At CCSI, you are not just part of a team, you are part of a community. You do not just fit in, you belong. We are proud of our steadfast commitment to equity, working diligently to remedy the impact of systems of racism and other forms of oppression to ensure that everyone in our employee community can flourish. We encourage applicants from diverse backgrounds to consider joining us. CCSI offers a regular information session for job seekers. Click here to learn more. CCSI does not accept inquiries from third-party recruiters or search agencies. Coordinated Care Services, Inc (CCSI) provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Operations Coordinator- New Installation/Modernization.

Job Description Come join John W. Danforth Company, one of the largest mechanical contractors in the Northeast! We are an employee-owned company and believe our greatest asset is our people. We are looking for team members who are passionate about delivering industry-leading experiences to our customers and supplying turn-key solutions for any HVAC, refrigeration, critical environment, custom metal fabrication, energy performance, or specialty mechanical project. As a Service Coordinator, you will be responsible for providing outstanding customer service. This role focuses on three main areas: administrative and operational support, including scheduling, documentation, and customer communication; inventory and parts management, ensuring timely and accurate procurement, tracking, and parts processing; and service coordination, assisting field technicians and acting as a dispatch backup to ensure smooth service operations. Are you detail-oriented with strong problem-solving abilities? Do you possess strong critical thinking skills and a knack for customer service? If you are ready to make a tangible difference, we invite you to join our team as a Service Coordinator! What We Offer: • Danforth invests in you and your future with directed employee engagement, team support, career development, and mentoring., • We are a professional organization offering quality benefits, including:, • Medical, dental, disability, and life insurance, • 401(k) and ESOP with generous profit-sharing/matching contributions, • Collaborate effectively with the Service Team to streamline operations and enhance service delivery., • Deliver an outstanding customer experience in the service department by building strong relationships and communicating in a friendly yet professional manner with customers and internal teams., • Keep stakeholders informed about schedules, challenges, and essential updates to foster trust and engagement., • Manage purchasing, tracking, and following up on parts to ensure on-time delivery for all scheduled service work., • Coordinate vehicle and tool maintenance and repairs, ensuring that spare vehicles are available, and appointments are secured., • Associate’s degree in accounting or business preferred, • 2-3 years of billing experience as a billing clerk with strong math abilities and prior experience in service-related industry is preferred, • Detail-oriented and highly organized, with the ability to handle multiple tasks and assignments, • Excellent computer literacy with MS Office (Word, Excel, and Outlook) and knowledge of GP is an advantage, • Excellent customer service skills, including effective verbal and written communication, • Ability to work collaboratively with colleagues and staff to create results in a driven, team-oriented environment, • Must have the integrity, enthusiasm, and willingness to represent the company in the most professional, positive manner Danforth offers a competitive benefits package for eligible employees, including medical, dental, vision, life, disability, paid time off, 401(k), with company match, and participation in our Employee Stock Ownership Plan (ESOP). The estimated compensation range for this role is $45,000-$55,000. This range is based on several factors, including individual education, qualifications, training, prior work experience, and work location. John W. Danforth Company is an equal opportunity employer and is committed to a workplace free from discrimination. All employees and applicants for employment will be considered without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Job Description About the Role: Are you organized, adaptable, and excited to support meaningful healthcare initiatives? We're seeking a Junior Project Manager to join our on-site operations team for a large-scale medical screening project running through September. This hybrid position is ideal for someone who thrives in fast-paced environments, enjoys solving problems on the fly, and is ready to jump in and support both behind the scenes and on-site as needed. What You'll Do: • Coordinate logistics and staffing for medical screening events across NY regions, • Support event execution on-site (occasional travel required), • Communicate with internal teams, vendors, and clients to ensure smooth operations, • Assist with schedule creation, supplies, and troubleshooting daily issues, • Monitor event flow and report data to optimize efficiency, • A strong communicator and multitasker, • Detail-oriented and proactive, • Available to work a flexible schedule, including some evenings and Saturdays, • Tech-savvy with MS Office (especially Excel, Outlook, and Teams), • 40 hours per week (overtime potential), • Hybrid role: remote and on-site support, • Saturday availability is required Ready to make an impact? Apply today and join a mission-driven team working on high-impact healthcare projects across New York State. Experience: • Project management: 1 year (Required), • Team management: 1 year (Required), • Microsoft Excel: 1 year (Required), • Microsoft Teams: 1 year (Required), • Healthcare: 1 year (Preferred)

Job Description General Description: The Quality Field Technician is responsible for completing assigned quality-related duties to ensure customer, team member, and vendor satisfaction. The Quality Field Technician does this by providing on-shift coordinator, support, and focus for all quality-related issues on the manufacturing production floor, while learning, establishing, and maintaining basic quality systems related to manufacturing a high-quality product. The Quality Field Technician will also perform analytical testing and determine product conformance to specifications in real-time, aligned with Good Manufacturing Practices. The Quality Field Technician completes these functions in the support of the manufacture of extended shelf life (ESL) dairy-related products. Job Responsibilities: • Responsible for achieving assigned goals in the area of production, safety, quality, performance, and cost., • Notifies others of mechanical malfunctions to increase productivity and equipment capabilities and begins to identify areas where operators can assist in resolving concerns., • Responsible for complying with GMP’s, SOP’s, corporate and/or plant policies, rules, and regulations., • Provides assistance and support to all areas related to quality as assigned by supervisor/lead., • Ensure proper focus is maintained on all quality checks performed by technicians; provide follow-up training, as needed. Perform finished pallet audits, end-of-shift product reviews, or other quality checks as needed to ensure quality standards are met, • Tracks packaging/processing Key Quality Attributes (KQA’s), identifies problem areas and trends; response to production operator’s quality questions and concerns., • Communicates effectively between shifts and other departments, executes issue resolution, and escalates issues in a timely manner., • Communicates the disposition of product and assists Operations with compliance to standards., • Responsible for inventory accuracy of product in Quality Hold/retest status by performing routine cycle counts and reconciliations; assist with cycle counts for repro and waste product, • Audit Operations’ paperwork, for required departments, for timely completion and accuracy, • Participate in Internal Quality Audit process to improve plant quality systems and GMP compliance, • Resource to Operations for auditing, updating, and documenting compliance to the Master Sanitation Schedule., • Demonstrate the ability to conduct titration testing, verify chemical concentrations, and verify CIP dilution samples as needed., • Demonstrate the ability to and conduct troubleshooting as needed, • Perform finished product weight verifications and checks. Including the ability to perform volumetric checks., • Complete sensory analysis on finished products as required, • Conduct investigative research on products or materials as assigned, • Conduct ATP cleaning verification and line release process as needed per shift, • Conduct Environmental Swabbing as requested by QA Management, • Set up documentation and complete sample shipments. Utilize proper shipping methods. Cover breaks and lunches and other staffing needs as assigned by their supervisor/lead., • Compliant with all legal requirements concerning dairy processing and safety on their assigned shift and reports concerns to their supervisor/lead., • Works in a safe manner and reports safety concerns promptly to their supervisor/lead and takes corrective actions as necessary to ensure a safe environment., • Responsible for reporting food safety problems and initiating action and for supporting SQF by maintaining food safety and food quality., • Ability to apply basic to complex mathematical concepts such as adding, counting, subtracting, multiplying, dividing, and knowledge of weights and measure, to sufficiently handle job tasks., • Basic statistics and statistical process control knowledge., • Strong attention to detail., • Understand and respond appropriately to basic and complex, employee, vendor, and customer inquiries., • Read, write and communicate using the English language sufficient to perform job functions (Other preferences will be given for special language skills when there is a business need)., • Knowledge of the company's mission, purpose, goals, and your role in achieving each of them., • Ability to operate quality and facility equipment as required in assigned area., • Satisfactorily complete all company training requirements., • Ability to interpret company documents and literature and UPC/code information., • Minimum of GED or High School Diploma is required; Associates degree in chemistry, biology, food science, or ag-tech science preferred, • 6 months – 2 years of manufacturing/machine operation experience in dairy/food industry preferred, • Responsible for reporting to work at scheduled times and communicating tardiness and absences with the assigned Supervisor/Manager prior to the occurrence., • Responsible for reporting to work in a condition to work., • Responsible for being well-groomed and dressed in a business-and position-appropriate attire at all times including ensuring compliance with GMP dress code standards., • Comply with performance criteria, standards of conduct as contained in company policy, employment procedures, and responsibilities as described in the company handbook., • Maintain a safe work environment at all times and immediately report and take appropriate action to correct a safety concern., • Requires morning, afternoon, and overnight availability any day of the week based on the assigned shift., • Requests to be scheduled off for a specific day require advance notification and approval by the Supervisor/Manager., • Normally protected from weather and temperature changes possible exposure to hot cold wet, humid or windy weather conditions does exist., • May be subject to exposure to ingredients used in the manufacture of food products including allergens, • Ability to move throughout all areas of the facility including but not limited to office, production, and warehouse environments. Including the outside perimeter of the building., • Able to wear all necessary personal protective equipment to perform job functions., • Stand and/or sit continuously and perform job functions for a full shift with meal break., • Physically able to stand, bend, stoop, kneel, reach, twist, lift, push, pull, climb, balance, crouch, handle and move items weighing up to 50 pounds without assistance and move objects exceeding 50 pounds with reasonable accommodations., • Visual acuity corrected to perform job functions. The wage range for this role considers the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. At Byrne, it is not typical for an individual to be hired at or near the top of the range for their role, and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $22.50 to $31.00.

Job DescriptionDescription: Raulli & Sons, Inc. is seeking a highly motivated Safety Director to join our leadership team. This role is responsible for developing, implementing, and sustaining a best-in-class safety culture across our facilities and field operations. The Safety Director will provide strategic vision, ensure compliance with OSHA and DOT standards, reduce risk, and drive continuous improvement in workplace safety and employee well-being. Key Responsibilities • Lead company-wide safety strategy aligned with organizational goals and industry best practices., • Provide leadership to the Shop Safety Manager and mentor site/field safety representatives., • Serve as the primary liaison with OSHA, DOT, DEC, and other regulatory agencies., • Oversee DOT/FMCSA programs including driver qualification, vehicle inspections, and accident reporting., • Develop and enforce safety programs such as JHAs, fall protection, confined space, and lockout/tagout., • Establish and track safety KPIs such as incident rate reduction, compliance scores, and near-miss reporting., • Design and deliver engaging training programs that exceed OSHA requirements., • Lead emergency response planning, drills, and serve as Emergency Coordinator., • Partner with HR to integrate safety into onboarding, performance management, and employee engagement.Requirements:, • Bachelor’s degree in Occupational Safety, Environmental Health, or related field (or equivalent experience)., • 5–7+ years of EHS leadership, preferably in construction or fabrication., • Strong knowledge of OSHA regulations, rigging, MEWP, forklift safety, and crane operations., • Experience with OSHA Subpart R (Steel Erection) preferred., • Proficient in Microsoft Office and safety management software., • OSHA 30 required; OSHA 500/510 and CSP/CHST certification preferred., • FMCSA/DOT compliance experience required., • First Aid/CPR instructor certification preferred., • Must be comfortable in both office and occasional manufacturing/field environments, • Regular attendance is requiredPhysical Requirements, • Ability to lift and carry up to 25 pounds occasionally, and up to 50 pounds with assistance on rare occasions., • Frequent standing, walking, talking, and hearing in shop and field environments., • Occasional climbing, kneeling, crouching, and stooping when performing inspections., • Ability to sit for extended periods for administrative tasks. What We Offer We know the value of your work and we show it through competitive benefits and a long-term commitment to your success: • Employee Stock Ownership Plan (ESOP), • 401(k) with Company Match – Invest in your future, • Paid Time Off (PTO) – Because rest is part of the job, • 6 Paid Holidays – To spend time where it matters most, • Job Stability & Growth – Join a company built to last, with room to grow, • Dental Insurance – Keep your smile healthy, • Health Insurance – Quality coverage for you and your family, • Health Savings Account Match – Extra support for medical expenses, • Life Insurance – Financial protection for those who depend on you, • Supportive, Family-First Culture – Be part of a team that values your voice, your safety, and your life outside of work Raulli & Sons, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, status as a protected veteran, or any other protected category under applicable federal, state, and local laws.

Job Description Position Overview: The Supply Chain Coordinator position reports directly to the Supply Chain Group Manager and supports the Purchasing Team through a range of operational and administrative tasks, including data entry, reporting, maintaining accurate item and vendor records, and providing clear and consistent communication across departments. Success in this role is driven by a well-organized, detail-oriented approach, combined with proactive communication, professionalism, and the ability to effectively prioritize tasks. The Supply Chain Coordinator role is an hourly, in-office position located in Syracuse, NY. Essential Functions • Create, maintain, and distribute reports, lists, and trackers according to a regular schedule and upon request., • Perform ongoing maintenance of item and vendor records, ensuring information is accurate, up to date, and consistently maintained across systems., • Ensure vendor records and item setups meet company, regulatory, and food safety compliance standards., • Maintain a centralized database of vendor purchase orders, ensuring consistent communication of delays, changes, and updates to the Supply Chain Managers as orders are confirmed and processed., • Assist the Purchasing team by reviewing item setup information and pricing, verifying accuracy, and entering new items into internal systems., • Develop and apply a general understanding of the day-to-day operations within the Sales and Purchasing departments., • Respond to daily issues, inquiries, and internal requests with professionalism, urgency, and thorough follow-through., • Assist in preparing documentation for internal meetings, vendor communications, and cross-departmental updates., • Track and follow up on outstanding vendor acknowledgments, shipping confirmations, and backorder statuses., • Support purchasing initiatives by compiling data and identifying discrepancies in vendor or item performance., • Collaborate with cross-functional teams (e.g., Sales, Logistics, Warehouse teams)., • Perform additional job duties as required by the Supply Chain Group Manager or Purchasing Team. Opportunities for Growth: • Manage a portfolio of vendors and purchase orders., • Gain exposure to procurement strategy, supply planning, and vendor negotiations., • Contribute to cross-departmental projects to improve supply chain efficiency. Requirements and Qualifications • Associate degree preferred or equivalent level of education and related experience., • Experience in a sales or administrative support role preferred but not required., • Ability to work independently and collaboratively in a fast-paced environment., • A proactive approach to problem solving., • Strong organizational skills and attention to detail., • Ability to adapt and demonstrate flexibility in managing numerous, competing priorities., • Excellent communication, collaboration and interpersonal skills., • Ability to maintain and navigate records and databases., • Strong computer skills – experience and comfortability working in Excel and Microsoft Suite., • Eagerness to learn and grow within the role and the organization. Compensation Range: $22 - $25 per hour DOE Schedule: Monday - Friday, 8am - 4:30pm Company Overview River Valley Holdings is a family-owned food distribution company based in Syracuse, NY and serving retail customers across the northeastern United States. The River Valley family of companies: River Valley Foods, Cavallaro Foods and Garden Spot Foods, distributes a wide range of specialty dry and frozen grocery items out of warehouses in Syracuse, NY and New Holland, PA. River Valley offers a competitive compensation and a comprehensive benefits package: • Full benefit package including health, dental, life, short- and long-term disability, • 401k & with company match, • Vacation and personal time off, • Employee Assistance Program, • Employee Purchase Program, • High-growth environment with plenty of room for advancement

Building Automation Specialist / Coordinator (85-100K) We have an excellent direct hire opportunity available for a Building Automation Specialist / Coordinator to join the Facilities Team in Syracuse, NY area. The work schedule is: M-F 7:00AM – 3:30PM. Attraction Points: • Affordable Medical Plans, Employer Paid Vision & Dental Plans, PTO, and Generous Pension Plan., • Excellent job stability., • Great work/life balance. Key duties will include: • Collaborate with the Electrical and Utilities Managers on projects, audits, and system improvements., • Troubleshoot and resolve issues with electrical, electronic, and mechanical systems (air handlers, automated doors etc)., • Coordinate projects and installations with outside vendors and contractors., • Conduct system site visits, analyze performance, and create facility improvement plans., • Review blueprints, operations manuals, and technical documentation to ensure compliance with code and safety standards., • Monitor building management systems, power distribution, and electrical controls to maintain long-term efficiency., • Lead and support staff training and retraining on electrical and electronic systems. Education and Experience: • Bachelor’s degree + 2 years relevant experience, OR Associate’s degree + 4 years relevant experience., • Project coordination experience with contractors and vendors., • Strong troubleshooting skills and ability to develop creative work-around solutions., • Experience with digital automated building management systems, electrical power distribution, and/or automation and electronic control systems (fire alarm, security/nurse call, lighting controls, automatic doors) is preferred. For immediate confidential consideration, submit your resume to:

Job DescriptionWe are looking for a dedicated Care Coordinator to join our team in Syracuse, New York. In this Contract-to-permanent role, you will provide essential administrative and technical support to the Clinical Supervisor and team members, ensuring seamless operations in the referral and authorization processes. This position offers an opportunity to make a meaningful impact by collaborating with team members and assisting members in accessing the services they need. Responsibilities: • Review and accurately input authorization data into a computerized database, including managing expiring authorization reports., • Assist case management with scheduling and coordinating patient services as directed by the clinical team., • Participate in regular meetings with clinical staff to identify opportunities for process improvement and implement recommended changes., • Maintain and manage various reports within organizational systems as assigned., • Perform clerical tasks such as filing, typing, copying, faxing, and taking messages to support team operations., • Actively engage in performance improvement and continuous quality improvement activities., • Communicate regularly with members to ensure their needs are met and collaborate with team members to address any concerns., • Carry out additional duties as assigned by the supervisor to support the team's overall goals.• High school diploma required; an Associate's degree in a related field is preferred., • Minimum of 2 years of experience in the healthcare industry or certification as a Medical Assistant., • Proficiency in computer systems, including Microsoft Office Suite, internet usage, and various software applications., • Strong analytical and problem-solving skills to identify issues and contribute to their resolution., • Ability to work on-site at the organizational office in Syracuse, New York, Monday through Friday., • Demonstrated ability to work independently while adapting to shifting priorities and timelines., • Exceptional discretion in handling sensitive and confidential information., • Excellent verbal and written communication skills to interact effectively with team members and members.

Position Summary: The Senior Program Coordinator the operations team in a market in the development and operations of programs. This person must be able to work in a team environment, but also able to own projects and work closely with the team and physician partners. Data analysis, creativity, positive energy, presentation skills, and the willingness to learn are the primary characteristics for this position. This is a hybrid opportunity in Syracuse, NY** Minimum Experience • 2+ years of experience with customer service and/or office support, • Strong in Excel - manipulating data/tables/look ups - etc., • Experience working in a physician practice or within health plan operations is preferred, • Experience in EMR is preferred Education/Licensure: • Associate’s Degree, Bachelor’s Degree; or equivalent work experience required Essential Job Functions: • Assist with developing agendas, meeting arrangements and minutes for meetings with physician partners, • Engages with physician partners and their office staff to share actionable data to drive performance, • Assist with projects for the Operations, Risk Adjustment, Attribution and Quality teams along with other assignments received by management., • Assists manager and department with presentations (i.e., provides content editing/content recommendations in addition to standard proofing)., • Collects and compiles data and information for analysis and delivers analysis to leadership and physician partners, • Coordinates data needs and workflows, working with platform and local data teams, • Effectively prioritize and complete assigned tasks and projects with minimal supervision, • Research and provide courteous, accurate and timely response to inquiries by providers as related to operational projects and reports., • Tracks and monitors progress against timeline and key milestones, • Other duties as assigned Other Job Functions: • Understand, adhere to, and implement the Company’s policies and procedures., • Provide excellent customer services skills, including consistently displaying awareness and sensitivity to the needs of internal and/or external clients. Proactively ensuring that these needs are met or exceeded., • Take personal responsibility for personal growth including acquiring new skills, knowledge, and information., • Engage in excellent communication which includes listening attentively and speaking professionally., • Set and complete challenging goals., • Demonstrate attention to detail and accuracy in work product. Skills and Abilities: 1. Computer Skills: Ability to create and maintain documents using Microsoft Office (Word, Excel, Outlook, PowerPoint), 2. Other Skills and Abilities: a. Demonstrates the ability to effectively prioritize and execute tasks in a high-level pressure environment is crucial while eliciting cooperation from a wide variety of sources, including upper management, peers, and subordinates. b. Experience at working both independently and in a team-oriented, collaborative environment is essential.

Job Description At Safe Harbor Wills and Trusts, we guide families through the important work of estate planning, elder law, probate, and Medicaid planning. As the first person the clients meet, the Client Experience Coordinator ensures every individual feels respected, welcomed, and cared for from the very first interaction. This is a full-time, entry-level position and the best starting point for someone looking to build a professional career in a law firm environment. No legal background is required — what matters most is your personality, professionalism, and organizational skills. We’ll teach you the rest. The Client Experience Coordinator is the welcoming face and voice of the firm, helping create a smooth, reassuring client journey while keeping the front office organized and running efficiently. If you’re dependable, eager to learn, and want to launch a career where client relationships truly matter, this is the perfect place to start. Compensation: $35,000 - $38,000 yearly Responsibilities: • Warmly greet and assist visitors, clients, and colleagues, ensuring they feel welcome and valued., • Answer and direct incoming phone calls and emails with professionalism and care., • Schedule appointments and keep calendars accurate and up to date., • Support office operations with data entry, filing, and other administrative tasks., • Ensure the reception and client areas are clean, organized, and presentable at all times., • Use Microsoft Word and Excel to complete basic office tasks (letters, spreadsheets, checklists, etc.)., • Work within the firm’s CRM system to keep client information accurate and up to date., • Maintain a polished, welcoming environment that reflects the firm’s values and commitment to client service. Qualifications: • Professional presence and voice – you are both the face and the voice of the firm, and you ensure the client environment reflects that professionalism., • Friendly communicator – you listen with empathy and respond with sincerity, whether in person or over the phone., • Organized and detail-oriented – you can manage multiple interruptions while staying on track., • Dependable and personable – clients and colleagues can count on you to show up and follow through., • Comfortable with Microsoft Word and Excel., • Able to learn and use CRM software effectively (training provided)., • Prior office or customer service experience is a plus, but not required.About Company Safe Harbor Wills and Trusts is a boutique law firm that focuses on helping individuals and families protect their home and life savings from the possibilities of unforeseen health and financial issues. Our practice areas are limited to: Elder Law, Estate Planning, Family and Legacy Planning, Supplemental Needs Planning, Probate, and Guardianship Proceedings. Safe Harbor Wills and Trusts believes in giving back to our communities. We sponsor different charities throughout the year. Employees are encouraged to participate in community and charitable events. When it comes to our team giving back, we believe we can all do well if we all do good.

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