Community Coach (VIP Creators - Consultant)
hace 22 días
Los Angeles
Job DescriptionCompany Overview We build consumer brands differently — blending startup-level agility with the operational rigor of private equity. Think of us as a mini Unilever: a lean, high-performance portfolio scaling multiple brands through a centralized growth engine across creative, media, operations, and product development. Our brands generate $40M+ in annual revenue, each built on a 3-year scale-and-exit model. Our mission: Build brands that leave lasting impressions — and exit them at their peak. We’re operator-led and performance-obsessed. Every role impacts revenue and the trajectory of our brands. Core Values: 🏆 Competitive Greatness ⚡ Speed to Execution 💪 Team Empowerment 🎯 Relentless Ownership If you thrive in high-performance, creator-centric ecosystems and love helping people succeed, this role is for you. Role Overview The Community Coach is a specialized consultant responsible for supporting and elevating our VIP creators within the TikTok Shop ecosystem. You will function as a mentor, strategist, and performance coach — guiding top creators through content improvement, TikTok Shop optimization, and GMV growth best practices. You’ll work closely with the Community & Discord Manager and Creator Partnerships Manager to deliver hands-on coaching, content audits, and tactical feedback to our highest-potential creators. This role is typically filled by a top creator or experienced TikTok operator with deep platform expertise and strong communication skills. Key Responsibilities • Provide 1:1 coaching and feedback to VIP creators on content quality, hooks, editing, and GMV-driving tactics., • Host weekly or bi-weekly coaching sessions (live calls, AMAs, workshops) covering performance trends, platform updates, and content strategy., • Audit creator content monthly to identify patterns, opportunities, and improvement paths., • Share actionable insights on TikTok trends, creator archetypes, and GMV optimization., • Support new VIP creators during onboarding, ensuring they understand expectations, best practices, and shop setup., • Create short-form training resources to help creators level up quickly (video examples, templates, scripts)., • Collaborate with Community Manager to identify creators who need intervention or extra support., • Coordinate with Creator Partnerships Manager to align coaching with campaign priorities., • Monitor creator performance metrics, surfacing top performers and those showing significant improvement., • Serve as a high-level expert, helping shape the overall quality of creator output in the program. Key Performance Indicators (KPIs) • GMV growth from coached creators, • Creator content quality improvement, • Attendance and engagement in coaching sessions, • Creator satisfaction and retention within the VIP tier, • Frequency and effectiveness of audits, resources, and performance feedback Success Benchmarks (30–60–90 Days)30 Days • Complete onboarding and understand key creator personas and performance metrics., • Begin hosting your first coaching sessions., • Build a repeatable coaching framework for VIP creators., • Publish initial training resources and content examples., • Deliver measurable GMV lift and improved content output from VIP creators., • Establish a high-performing ecosystem of top creators with clear growth pathways., • Become the trusted expert for creator coaching across the entire program. Required Skills & QualificationsMust-Have • Proven experience as a successful TikTok creator or operator, • Deep knowledge of short-form content, hooks, trends, and editing styles, • Strong communication and teaching skills, • Ability to analyze performance metrics and deliver tactical insights, • Comfortable hosting live coaching sessions, workshops, or AMAs, • Experience with TikTok Shop or affiliate programs, • Prior coaching, mentoring, or team leadership experience, • Background in UGC, creator education, or content strategy Who Should Apply?✅ YES — Ideal Candidates • Top creators who want to mentor others, • Skilled communicators who love helping others grow, • Operators who understand how to translate content → GMV, • People who thrive in performance environments and move fast, • You dislike coaching or giving feedback, • You avoid live calls, workshops, or high interaction, • You’re unaware of TikTok trends or unwilling to stay updated, • You prefer execution-only roles with minimal communication Why Join Us? • Work directly with top creators across a fast-growing TikTok Shop program, • Influence multi-million-dollar GMV outcomes, • High autonomy, flexible schedule, and meaningful impact, • Opportunity to shape creator excellence across the entire ecosystem, • Collaborate with high-performing operators and creator-focused teams Compensation & Benefits • Contract / Consultant role, • Competitive rate (TBD based on experience), • Flexible hours, • Potential for expanded responsibilities or long-term partnership Application Process • Portfolio or creator profile submission, • Coaching demo or recorded session, • Interview with Community & Creator Partnerships Leadership, • Offer + contract Powered by JazzHR Ux17Nq0n4h