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Job Description A Shift Lead is responsible for managing one of the working shifts. Shift leads are responsible for completing the duties of a Baker as well as maintaining store operations, including task instructions, attendance, and store performance. Additionally, their duties revolve around direct reports to the Assistant Manager and Owner/Operator. Exceptional communication skills and a passion for excellence are necessary for success in this role. Previous leadership experience is a plus. Shift Lead Responsibilities * Ensure employees reporting to you meet performance expectations * Effectively instructing other employees on the shift * Establish a safe, secure, and healthy work environment * Meet deadlines * Maintain excellent customer service at all levels Shift Lead Requirements * Previous leadership experience preferred * Strong communication, time and resource management, and planning skills * Proactive organizational skills * An eye for detail and accuracy * Reliable, with a high integrity and strong work ethic * A team player with the ability to keep a positive attitude in a fast-paced environment * Professional appearance and attitude * Attention to detail, especially when performing quality inspections on ingredients and products * Computer literacy * Willingness to work independently or with other team members to solve problems, plan schedules, fulfill orders, and create excellent baked goods * Flexibility to work around customer demands, including early morning, night, weekend, and holiday availability * Ability to work in a hot, hectic environment * Stand, walk, bend, use hands, appliances, and lift heavy items for an extended period of time Benefits * Hourly pay plus tips * Paid time off * Employee discount

Job Description General Purpose: The drive thru operator is expected to sell to and service drive-thru guests and collect for each meal prior to serving it. Essential (primary) Functions: The primary responsibility of the drive-thru operator is to sell and service each drive-thru guest within 3 minutes or less by administering the 7 steps to Drive-thru while maintaining guest sensitivity, cleanliness, restocking, sanitation, uniform, safety, security, cash and company policy requirements. Secondary Functions: Any and all other tasks assigned Essential Physical Requirements: * Good vision, general and close * Good hearing * Manual Dexterity * Standing, bending, stretching and walking throughout shift * Push and pull heavy objects * Lift and carry 30 pounds * Maintain good personal hygiene/uniform Essential social & Mental Requirements: * Able to use computer register * Basic reading, writing and math skills * Retain verbal requests * Good verbal skills * Able to work shift work * Retain menu item information * Able to market the menu * Able to handle guest complaints * Works well with others * Able to count change * Maintain composure while under stress We use eVerify to confirm U.S. Employment eligibility.