(PIC) - Pharmacist in Charge/ Director of Pharmacy Operations
6 days ago
Stockton
Job DescriptionFull Job Description Pharmacist in Charge / Director of Pharmacy Operations (Sterile Compounding | High-Volume Mail Order) Employment Type: Full-time About the Role They're a fast-growing 503A compounding pharmacy specializing in high-volume fulfillment, including sterile preparations. They're seeking a Director of Pharmacy Operations to own day-to-day production, fulfillment, quality, and compliance, driving accuracy, throughput, and a best-in-class patient experience at scale. This role may be held by a licensed pharmacist or by an experienced pharmacy operations leader with deep mail-order and sterile compounding expertise. Operational Leadership * Lead daily sterile and non-sterile operations: scheduling, staffing, throughput, and on-time shipping for high-volume mail order. * Optimize end-to-end workflow from intake → verification → batch prep → compounding → QC release → packing → last-mile shipping (including cold-chain). * Build capacity models, labor plans, and dashboards to meet demand spikes and growth targets. Quality & Compliance * Ensure full compliance with USP <797>/<800>/<795>, state Board of Pharmacy rules, DEA (if applicable), and internal SOPs. * Oversee environmental monitoring, sterility/endotoxin testing oversight, batch records, deviations/CAPA, complaint handling, and recall readiness. * Maintain inspection readiness; lead audits and corrective actions. People & Culture * Hire, train, and coach pharmacists/techs/supervisors; develop leaders; enforce competency sign-offs and ongoing education. * Drive a safety-first culture with impeccable documentation and GMP-like discipline appropriate for 503A. Systems & Continuous Improvement * Own KPIs: first-pass yield, fill accuracy, EM trends, OOS/defect rate, cycle time per order, cost/order, on-time ship %, patient issue rate. * Implement Lean/6σ practices, mistake-proofing, and automation where practical (labeling, batching, pick/pack, verification). * Partner with IT to maximize the pharmacy management system, eRx/EPCS, PDMP workflows, inventory controls, and scanning/barcoding. Inventory & Supply Chain * Oversee purchasing, lot control, quarantine/release, FEFO, and vendor management for APIs, excipients, disposables, and packaging. * Manage cold-chain packaging standards, shipping profiles, and carrier SLAs (UPS/FedEx/USPS). Cross-Functional Leadership * Collaborate with Clinical, QA/Compliance, Customer Support, and Finance on new product launches (e.g., GLP-1s), pricing/costing, and service levels. * Forecast volumes with Sales/Account Management; translate into production plans. Minimum Qualifications (choose one track) Track A - Pharmacist * RPh/PharmD with active state license (or ability to obtain quickly). * 3+ years in sterile compounding leadership within a high-volume environment; strong command of USP <797>/<800> and EM/testing oversight. * Proven success leading teams and scaling mail-order or centralized fulfillment. * 5+ years leadership in high-volume mail-order pharmacy or healthcare fulfillment with sterile compounding exposure and tight regulatory operations. * Deep knowledge of regulated workflows, documentation, audits, and QA/CAPA; comfortable partnering with PIC and QA to maintain compliance. Preferred Qualifications * Familiarity with cold-chain packaging validation, carrier claims prevention, and cost optimization. * Track record implementing barcoding/scanning, batch automation, or robotics. * Multi-state non-resident operations experience; licensing coordination. * Systems thinker who loves measurable results and clean documentation. * Calm under volume spikes; coaches teams to standard work. * Hands-on leader who walks the floor and solves problems in real time. Schedule * Full-time, on-site leadership presence; occasional evenings/weekends for inventory counts, validations, or go-lives; limited on-call. Job Type: Full-time Pay: $250,000.00 - $300,000.00 per year Benefits: * 401(k) * Dental insurance * Health insurance * Paid time off Work Location: In person Company DescriptionWe are one of the leading healthcare staffing companies in the US. Our ethos is to deliver the best healthcare staffing solutions to both job seekers and employers. The experts at Protouch are specialized in sourcing highly skilled healthcare professionals.We are one of the leading healthcare staffing companies in the US. Our ethos is to deliver the best healthcare staffing solutions to both job seekers and employers. \r\n\r\nThe experts at Protouch are specialized in sourcing highly skilled healthcare professionals.