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Our highly trained Account Executives present specialized commercial insurance, 401K, and life insurance products that are perfectly designed for the industries we serve. You’re not just in it to win it. You want to crush it every time. Because that’s what our sales professionals do. Not just anyone has what it takes to build strong and profitable relationships. If you’re a unique performer, Sentry offers a career opportunity that soars beyond commercial insurance sales. We provide everything you need to carve out a sales career filled with success and purpose, including: * High earning potential with base salary, commissions, monthly/annual incentives, plus recognition trips * Outstanding benefits and a 401(k)-program matching dollar for dollar up to 8% * Opportunities for professional development and growth * Outstanding training and support * An industry-leading line of products and services Total currently estimated projected compensation range for this position is $177,405-$213,405, which is a combination of base pay, currently projected renewal commissions, and currently estimated new business commission opportunities. Commission opportunities – both renewal and new business -- are based on achievement of sales objectives and compliance with the terms of the applicable incentive plan. The California territory extends from the Sacramento area down through Central Valley (Stockton and Modesto). Residence within the sales territory is required. What You’ll Do * Sell directly to niche market accounts to increase premium volume * Retain profitable business by providing effective, quality service to policyholders * Build and maintain quality relationships with businesses * Work directly with Underwriting, Claims, Loss Control, Audit, Customer Service, and other key partners * Call on and pursue all niche market opportunities assigned to your geographic territory * Leverage current customers and relationships for new growth and sales opportunities What it Takes * Bachelor’s degree or equivalent work experience/related sales experience * The ability to obtain and maintain the necessary P&C, and Life licenses required to sell the products Sentry offers * Self-discipline and ability to thrive in a remote work environment * Ability to multitask, prioritize, communicate effectively, and remain organized * Strong analytical and math skills * Acceptable Motor Vehicle Record with a valid driver’s license and ability to meet travel requirements What You’ll Receive At Sentry, your total rewards go beyond competitive compensation. Below are some benefits and perks that you’ll receive. * Company car with gas card * Comprehensive, ongoing training, including licensure * Laptop, cell phone reimbursement, home office setup * Cutting edge proprietary technology that enables you to be more efficient and effective in the field * 401(K) plan with a dollar for dollar match on your first eight percent, plus immediate vesting to help strengthen your financial future. * Group Medical, Dental, Vision, Life Insurance, Parental Leave, and our Health and Wellness benefits to encourage a healthy lifestyle. * Pretax Dependent Care and Health Expense Reimbursement Accounts to ease taxes on health spending. * Well-being and Employee Assistance programs. * Sentry Foundation gift matching program to encourage charitable giving. About Sentry Our bright future is built on a long track record of success. We got our start in 1904 and have been helping businesses succeed and protect their futures ever since. Because of the trust placed in us, we’re one of the largest and financially strongest mutual insurance companies in the United States. We’re rated A+ by A.M. Best, the industry's leading rating authority. Get ready to own your future at Sentry. Opportunities await! Casey Van Der Geest Equal Employment Opportunity Sentry is an Equal Opportunity Employer. It is our policy that there be no discrimination in employment based on race, color, national origin, religion, sex, disability, age, marital status, or sexual orientation.

Our client, a Medical Center facility under the aegis of a California Public Ivy university and one of largest health delivery systems in California, seeks an accomplished Patient Service Representative NOTE- THIS IS HYBRID (LARGELY REMOTE) ROLE & ONLY W2 CANDIDATES/NO C2C/1099 * Candidate must be authorized to work in USA without requiring sponsorship * Position: Patient Service Representative (Job Id - # 3154455) Location: Brisbane CA 94005 (predominantly remote; minimal on-site) Duration: 3 Months + Strong Possibility of Extension • The Practice Coordinator is primarily responsible for representing the administrative team as the public face of the Practice and works closely with the administrative, clinical and management teams to support practice operations and customer service recovery and intervention efforts., • S/he provides support to all functions of the administrative teams including but not limited to: CRM messages, telephone encounters, referrals, APeX in-baskets, scanning, filing, authorizations, and billing., • The PC is responsible for the maintenance of all routine clerical operations and communications. S/he adheres to the House and Telephone Standards and is sensitive to the needs of patients, staff and providers at all times., • The PC is a team player who works closely with others and who is flexible in dealing with the changing priorities. S/he is a self-reliant individual who synthesizes his/her knowledge of practice operations in order to problem-solve, prioritize and facilitate complex transactions in the course of his/her daily activities., • This position makes a difference for patients in an outpatient care unit by providing excellent customer service, facilitating and ensuring the accuracy of the information flow between medical, hospital staff and departments to maximize unit efficiency., • Communicates Medical Center administrative and financial policies clearly to patients, answering patient account questions and knowing when to refer patients to financial counseling, billing agents, patient relations or other support departments for additional help., • Works with patients and staff to confirm availability and accuracy of medical information within APeX and to ensure compliance with all hospital policies and procedures., • Understands how to identify and interpret a patient’s insurance benefit package, including pharmacy and mental health carve outs. Utilizes this information to direct authorization requests and to coordinate these services for patients., • Understands the concept of managed care and is knowledgeable about the resources available to the staff in regards to knowing the specific requirements of individual managed care plans. Assists patients to understand the concept of managed care., • Reviews all upcoming visits to determine patient eligibility and assists with transitioning patients who are no longer eligible to new primary care practices through collaboration with the practice Social Worker and clinical teams. Bhupesh Khurana Lead Technical Recruiter Email – Company Overview: Amerit Consulting is an extremely fast-growing staffing and consulting firm. Amerit Consulting was founded in 2002 to provide consulting, temporary staffing, direct hire, and payrolling services to Fortune 500 companies nationally, as well as small to mid-sized organizations on a local & regional level. Currently, Amerit has over 2,000 employees in 47 states. We develop and implement solutions that help our clients operate more efficiently, deliver greater customer satisfaction, and see a positive impact on their bottom line. We create value by bringing together the right people to achieve results. Our clients and employees say they choose to work with Amerit because of how we work with them - with service that exceeds their expectations and a personal commitment to their success. Our deep expertise in human capital management has fueled our expansion into direct hire placements, temporary staffing, contract placements, and additional staffing and consulting services that propel our clients businesses forward. Amerit Consulting provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Applicants, with criminal histories, are considered in a manner that is consistent with local, state and federal laws

Our client, a Medical Center facility under the aegis of a California Public Ivy university and one of largest health delivery systems in California, seeks an accomplished EPIC Cadence Applications Analyst. NOTE- THIS IS 100% REMOTE ROLE & ONLY W2 CANDIDATES/NO C2C/1099 * Candidate must be authorized to work in USA without requiring sponsorship * Position: EPIC Cadence Applications Analyst (Job Id - # 3147397) Location: Los Angeles CA 90024 (100% REMOTE) Duration: 5-6 months + Strong Possibility of Extension *Please have the candidates answer the following questions and put on top of resume 1. Please explain in details your experience with Decision Tree building and maintenance of existing ones., 2. Where in the work history did you have this experience? • Under the direction of an Application Manager, the Application Analyst performs troubleshooting, maintenance, and optimization of existing software applications., • They design, build, test, and support new applications and modules within their portfolio and/or service line. The Analyst must achieve in-depth knowledge of the software application and operational workflows, as well as understand the policies, procedures and constraints of the clinical or business operation supported by the application., • The Analyst works with business owners, vendors, and other ISS team members to evaluate and recommend solutions to complex problems and requests., • Analyst will be focused on Decision Tree build for onboarding specialties to our centralized Patient Call Center, build related to implementing new requests, optimization of current workflows, Nova upgrade notes, input as needed for integration projects across the health system, and assisting with high-priority break-fix tickets. Required Experience: • Cadence Certification with a minimum of 5 years’ experience required., • Cadence Decision Tree experience, • Break-fix problem investigation and resolution, • Nova (Epic Upgrade) notes, • New DEP Cadence Build, • Referrals and Referral Order build is highly preferred Bhupesh Khurana Lead Technical Recruiter Email – Company Overview: Amerit Consulting is an extremely fast-growing staffing and consulting firm. Amerit Consulting was founded in 2002 to provide consulting, temporary staffing, direct hire, and payrolling services to Fortune 500 companies nationally, as well as small to mid-sized organizations on a local & regional level. Currently, Amerit has over 2,000 employees in 47 states. We develop and implement solutions that help our clients operate more efficiently, deliver greater customer satisfaction, and see a positive impact on their bottom line. We create value by bringing together the right people to achieve results. Our clients and employees say they choose to work with Amerit because of how we work with them - with service that exceeds their expectations and a personal commitment to their success. Our deep expertise in human capital management has fueled our expansion into direct hire placements, temporary staffing, contract placements, and additional staffing and consulting services that propel our clients businesses forward. Amerit Consulting provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Applicants, with criminal histories, are considered in a manner that is consistent with local, state and federal laws.

Customer Service Representative (Remote Position).Part-Time: $15–$18 per hour.Full-Time: $17–$22 per hour.We are seeking a friendly, patient, and professional Remote Customer Service Representative to handle customer inquiries and provide basic support across phone, email, or chat.This r

The Health Plan of San Joaquin is now hiring an experienced and dedicated Chief Medical Officer to continuously improve the health of our community! Location: We are looking for someone who lives in our service area. (Must reside in California.) Remote: This is a remote position but must be able to attend monthly onsite meetings, and as needed for business and community purposes. As our Chief Medical Officer, under administrative direction, you will be responsible for leading efforts that will provide innovative solutions that support more affordable healthcare, promote personal accountability for health and wellness, and offer superior service and partnerships to the constituents served by HPSJ! Supervises: • Medical Directors, • Director of Pharmacy, • Director of Clinical Analytics, • Executive Assistant Essential Functions: • Identifies, develops, plans and executes short, medium and long-range strategies that drive and support corporate objectives; ensures the development and implementation of associated business plans, tactics and policies., • Develops and oversees the implementation of medical management policies., • Ensures that medical decisions are rendered by qualified medical personnel and are not influenced by fiscal or administrative management considerations., • In collaboration with the Chief Heath Services Officer, will ensure consistent application of medical criteria to utilization management decision making., • Collaborates with the Chief Health Services Officer in the strategic planning, implementation and oversight of the Quality Improvement and Quality Management Programs., • Ensures that medical care provided meets acceptable medical care standards., • Ensures that medical protocols and rules of conduct for HPSJ medical personnel are followed., • Manages medical utilization through application of recognized medical and pharmaceutical guidelines and in collaboration internal and external stakeholders., • Oversees the development and management of department budgets., • Oversees accreditation and compliance activities to ensure agreed upon and mandated standards are met., • In collaboration with the Chief Heath Services Officer, will identify medical delivery system quality issues; develops and oversees implementation of corrective action plans., • Collaborates with network providers and the provider community in a manner that engenders positive relationships, provider support and network stability., • Advises on complex, controversial and/or unique claims that are outside the realm of medical policy., • Co-Chairs the Quality Improvement and Health Equity Transformation Committee and Chairs the Peer Review and Credentialing committee; serve on other committees as required., • Ensures that effective collaborative work and problem-solving routines are maintained between assigned departments, and other internal and external stakeholders., • Oversees the identification, preparation and maintenance of appropriate and required data, records and reports., • Represents HPSJ in a manner that promotes a positive image of HPSJ in the community; serves on internal and external committees and other leadership forums., • Promotes and maintains and ensures that direct reports promote and maintain an environment that supports HPSJ’s strategy, vision, mission and values., • Hires, develops and retains, and ensures that line managers hire, develop and retain, a competent staff. What You Bring: Knowledge, Skills, Abilities and Competencies Required • Expert knowledge of the principles, practices and techniques of managed care, utilization management and quality., • Knowledge of laws and regulations governing managed care., • Expert knowledge of contemporary health issues, and the healthcare, economic or other issues affecting Medi-Cal and/or Medicare populations, providers and the underserved in San Joaquin and surrounding areas., • Knowledge of quality improvement and utilization management procedures and techniques., • Knowledge of the management and best practices techniques of a medical practice or office., • Strategic mindset: Sees ahead to future possibilities and translates them into breakthrough strategies; identifies, plans, leads and executes meet changing organizational and community needs, and regulatory requirements., • Cultivates innovation: Creates new and better ways for the organization to be successful., • Drives results: Consistently achieves results, even under tough circumstances., • Drives engagement: Creates a climate where people are motivated to do their best to help the organization achieve its objectives., • Drives vision and purpose: Paints a compelling picture of the vision and strategy that motivates others to action., • Courage: Steps up to address difficult issues, says what needs to be said., • Nimble learning: Actively learns through experimentation when tackling new problems, uses both successes and failures as learning fodder., • Situational adaptability: Adapts approach and demeanor in real time to match the shifting demands of different situations., • Uses Lean, Performance Improvement, Return on Investment and metrics to successfully manage the division., • Strong skills in budget development and management., • Communicates effectively: Develops and delivers multi-mode communications that convey a clear understanding of the unique needs of different audiences., • Strong presentation skills, including the ability to tailor presentations to a specific audience, and address and interact with large groups., • Very strong interpersonal skills, with the ability to establish and maintain effective working relationships with individuals at all levels inside and outside of HPSJ., • Strong assessment and analytical skills, including the ability to synthesize, distill concepts, draw conclusions and identify implications., • Manages complexity: Makes sense of complex, high quantity, and sometimes contradictory information to effectively solve problems., • Resourcefulness: Secures and deploys resources effectively and efficiently; organizes people and resources to solve problems and identify opportunities., • Plans and aligns: Plans and prioritizes work for self and others to meet commitments aligned with organization goals., • Very strong project management skills, with the ability to function as a sponsor and owner on complex projects; a track record of successful large project implementations., • Very strong collaboration skills with demonstrated ability to create and foster a collaborative work environment, maintain effective, high-performance teams, and organize people and resources to solve problems and identify business opportunities., • Strong customer service skills., • Ensures accountability: Holds self and others accountable to meet commitments., • Strong knowledge of change management theory, with ability to anticipate and implement effectively., • Promotes and maintains and ensures that direct reports promote and maintain an environment that supports HPSJ’s strategy, vision, mission and values., • Very strong coaching/counseling skills, including the ability to function as a mentor to management and employees by assisting in the identification and resolution of issues., • Demonstrated ability to supervise staff in a manner that maximizes employee performance and business results. Education and Experience Required • MD degree from an accredited medical school., • Satisfactory completion of an American Council of Graduate Medical Education accredited residency program; and, • At least ten years clinical experience in the practice of medicine in fields related to a managed care setting; and, • At least five years clinical experience in the practice of medicine with MediCal and/or Medicare populations; or, • Equivalent combination of education and experience. Licenses, Certifications Required • Unrestricted, active license to practice medicine in the State of California, issued by the State Board of Medical Examiners, which meets the Health Plan’s credentialing and recredentialing requirements., • Board Certification in a medical specialty; and, • Satisfactory completion of an American Council of Graduate Medical Education accredited residency program. We are an equal opportunity employer and diversity is one of our core values. We believe that differences including race, ethnicity, gender, sexual orientation, and other characteristics, will help us create a strong organization that is sensitive to the needs of those we serve. Employment decisions are made on the basis of qualifications and merit. HPSJ provides equal employment opportunities to employees and applicants for employment and prohibits discrimination based on color, race, gender (including gender identity and gender expression), religion (including religious dress and grooming practices), marital status, registered domestic partner status, age, national origin (including language use) or ancestry, physical or mental disability, medical condition (including cancer and genetic characteristics), sex (including pregnancy, childbirth, breastfeeding or related medical condition), genetic information, sexual orientation, military or veteran status, political affiliation or any other characteristic made unlawful by applicable Federal, State or local laws. It also prohibits unlawful discrimination based on the perception that anyone has these characteristics or is associated with anyone who has or is perceived to have these characteristics.

Senior Commercial Lines Account Manager - Remote - CA Residents If you are looking to join an independent insurance brokerage that prioritizes its employees and has an awesome team of dynamic insurance professionals, no need to look any further because this is the company you have been searching for! This California-based brokerage embodies the phrase “teamwork makes the dream work.” If you are a Commercial Lines professional who thrives working within a team and is passionate about providing stellar customer service, this may be the perfect position you have been looking for! If you still aren’t sure about applying to this awesome opportunity, here are even more reasons to apply: The Benefits: • A base pay of $90k-120k+, depending on experience, • Remote work schedule, • A full suite of benefits, including health, dental, vision, life insurance, 401k, and more, • Enjoy going to work each day! This team is excited about its work and truly tries to make each day better than the last! The Position: • Consult with clients on coverage options and offer the most appropriate coverage for the client on the phone, • Responsible for staying in direct contact with clients, • Presenting renewal commercial accounts to clients and cross-selling new business leads, • Handle higher-level commercial accounts while providing excellent customer service such as explaining coverage, claims, policy changes, and related matters, • Developing and maintaining relationships with carriers, • Performing other job-related duties as assigned The Experience Needed: • 4+ years of experience with small to mid-sized accounts on a generalist book of business in a retail brokerage setting, • Extensive experience with General Liability and Workers' Compensation is required, • Extensive experience with standard carriers as well as surplus lines, • Knowledge of various lines of commercial insurance coverages and products, • Knowledge of Med Mal and EPLI is a plus, • Property & Casualty license required Apply now! Why Work with Insurance Relief? We invest the time to truly understand what you want to accomplish and then do our best to find meaningful opportunities. Give us a call to hear about all of the other opportunities we have available.

We’re looking for enthusiastic, self-driven, individuals to assist existing and prospective clients within our organization.This position will work with multiple clients throughout the day providing outstanding service and product knowledge.Distributes all benefit enrollment materials and

We’re looking for Customer Support Product Testers across the US to work from home and help top brands improve their products before they hit the market.

We're looking for a Remote Customer Service. As a Customer Service Representative, you will help drive the continued success by providing reliable and impeccable preventive maintenance service. Provide excellent customer service and demonstrate a passion for helping others.

This position supports customer service, technical support, and customer sales interactions. It requires you to interact with hundreds of customers each week across the country to resolve support issues, sell new products and services, and ensure a best-in-class customer experience. Must be customer

Customer Support Representative-II.Title: Customer Service Representative.Location: Remote, any time zone.Description: We're seeking a customer service representative to support both our restaurant partners and dashers with fast, empathetic, high-quality service.

We are a rapidly growing company that has more clients than we can see.We understand that it is a good problem to have, but we need more qualified people that will help us keep up with our growth.What we do is provide benefits for labor unions, credit unions, and associations.Working with police dep

MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients.With a commitment to excellence and a focus on innovation, we have established ourselves as a trusted partner in the industry.We are hiring customer

Customer Service Representative.We work with many large corporations such as Boeing, AT&T, Exxon Mobil, Nabisco, etc.Our primary function within these entities are to service their staff and ensure that they understand their benefits and what is available to them.As a Customer Service Representative

Customer service or customer relationship experience. We are seeking applicants with exceptional customer service skills, those with the eagerness to learn, and willingness to work as a team in order to better service the different Union members we work with. Previous customer service and sales expe

Customer service or customer relationship experience. We are seeking applicants with exceptional customer service skills, those with the eagerness to learn, and willingness to work as a team in order to better service the different Union members we work with. Previous customer service and sales expe

Remote Customer Service Specialist. As a Customer Service Specialist, you'll be the voice of ForgeFit, ensuring our customers have a smooth and positive experience from order to installation and beyond. Our mission is to help our partners perform at their peak with reliable equipment and exceptional

This role is essential to our mission of delivering outstanding customer service.

Customer service or customer relationship experience. We are seeking applicants with a career orientated mentality with exceptional customer service skills; those with the eagerness to learn, and the ability to work independently as well as the willingness to work as a team in order to better servic

Customer Service Representative.The customer service representative will be responsible for answering client inquiries, providing product information, and helping the customer by being informative, empathetic, and eager to quickly solve a customer's problem.Must be willing to listen, learn, and reso

Customer Support / Remote] - Anywhere in U.Up to $60K per year / Medical, dental & vision / Retirement benefits / PTO - As a Customer Service Rep at Solventum, you will: Act as the primary liaison between Solventum and our customers; Manage order entry and end-to-end order support; Handle order stat

What we desire in a candidate: self-motivation, proven leadership abilities, a customer service attitude, integrity, a desire for professional development and growth, a willingness to learn, and exceptional people skills. Sales involved only if the customer desires to opt in for additional benefits.

Customer Support / Remote] - Anywhere in U.Medical, dental & vision / 401k - As a Customer Service Rep at DGI Supply, you will: Handle customer and sales interactions via phone, email and tickets within the Customer Care Box; Process requests for quotations, order entry and product questions from cu

Customer Service / Remote] - Anywhere in U.

Customer Support / Remote] - Anywhere in U.Competitive salary / Health, dental & vision / 401k - As a Customer Service Rep at Curri, you will: Facilitate deliveries from booking to successful drop-off and everything in between; Provide best-in-class support for our customers and drivers via chat and

Call Center / Remote] - Anywhere in U.Up to $56K per year / Medical, dental & vision / 401k / PTO - As a Customer Service Rep at Guidehouse, you will: Answer inbound customer service calls and make some outbound follow up calls in a professional, patient experience and customer service-oriented mann

Remote Customer Service Agent - Earn from Home. If products or services are provided, you must actually use them. If you work remotely, there is no commute.

Job DescriptionCompany Description TOMRA Food is a multinational organization and a leading provider of sensor-based sorting, peeling and integrated post-harvest solution for the food industry. Transforming global food production to maximize food safety and minimize food loss by making sure Every Resource Counts™, has been our strength for over 50 years. At TOMRA, we want people to innovate, show passion in their work and be responsible. We encourage the freedom to innovate and take risks that result in breakthroughs that challenge the status quo. We value passion that focuses and commits to meeting success. We believe in a responsible and safe mindset that takes care of our customers, products, and fellow employees. Job Description The Technical Training Program Manager will establish and lead a Technical Training Center of Excellence, creating a modern, integrated training infrastructure that ensures internal teams, partners, and customers receive the highest level of effective, structured training and resources across the Americas. You will be responsible for developing, delivering, and optimizing a state-of-the-art, integrated training program that provides introductory to advanced training, including certification programs, for employees, partners, and customers. This role ensures participants develop the skills and competencies necessary to achieve performance excellence in their roles and operational responsibilities. The ideal candidate will combine strategic vision with hands-on execution, demonstrating expertise in digital learning, technical program development, and change management. They will have experience developing and coaching remote teams, driving training operations excellence, improving customer satisfaction, and implementing strategic, continuous quality improvement initiatives. Key Responsibilities: • Establish a Technical Training Center of Excellence to standardize and deliver structured, comprehensive training that enhances service capabilities and performance, • Develop and manage training protocols, procedures, and guidelines to ensure consistent, high-quality delivery, including troubleshooting from standard to urgent technical issues, • Own and maintain a training repository of best practices, methodologies, and tools to maximize knowledge sharing across teams, • Define, monitor, and measure team performance and productivity to drive continuous improvement, • Develop and execute a strategic training plan that addresses the needs of employees, partners, and customers, • Design and implement a multi-channel training program, including structured classes, e-learning, in-person, in-field, and certification programs. Ensure training programs meet operational requirements and support company objectives, • Identify emerging training trends and implement innovative solutions to improve efficiency, quality, and satisfaction, • Evaluate and adopt tools and technologies to enhance internal and customer training operations, • Conduct analyses to identify skill gaps and align training initiatives with business objectives, • Measure and track improvements in post-training proficiency and ongoing job performance, • Establish processes to monitor training effectiveness through feedback and assessments, • Manage assigned budget and meet financial targets, • Promote a “Safety First” culture across all operationsQualifications, • Associate’s degree required; Bachelor’s or Master's in Engineering, Technical Education, Instructional Design, or related field preferred, • 8+ years in technical support, service operations, or technical training, with at least 5 years in a supervisory or managerial role, • Proven track record designing, developing, and delivering structured training programs-classroom, digital, e-learning, and certification formats, • Strong technical expertise in software and hardware systems, including networking, OS, databases, and cloud technologies, • Experienced in leading and coaching high-performing teams, including remote or distributed teams, fostering continuous learning and development, • Excellent communicator, able to explain complex technical concepts to non-technical audiences, • Hands-on experience with LMS platforms, training management systems, and customer service tools, • Skilled in analyzing skill gaps, evaluating training effectiveness, and driving continuous improvement initiatives, • Strong problem-solving, analytical, and operational management abilities; adept at managing multiple priorities in fast-paced environments, • Experience in budgeting, resource planning, and project management within technical training or operational functions, • Willing to travel frequently across North and Latin America (40–50% of the time) with a valid passport, • Comfortable working in food processing plants, farms, cold storage facilities, or outdoor environments with extreme temperatures Additional Information Pay Band For U.S. applicants, in accordance with applicable disclosure requirements, the anticipated annual base pay range for Technical Training Program Manager position is $110,208 to $137,760. The actual salary offer will carefully consider a wide range of factors, including your skills, qualifications, experience and location. (As acceptable: Also, certain positions are eligible for additional forms of compensation such as bonuses.) Why work for us: Be part of a mission to transform how we all obtain, use and reuse the planet’s resources to enable a world without waste. We love innovation, a collaborative environment where idea sharing and thinking outside the box is encouraged. What we offer: • Comprehensive medical, dental, and vision plans with 100% employee premium coverage, • 31 days of PTO annually (vacation, sick, and holidays), increasing with tenure, • 401(k) with 100% match on the first 4% of your contributions, • 8 weeks of fully paid parental leave for eligible employees, • Up to 4 days of paid bereavement leave to support employees during personal loss, • Employee Assistance Program supporting mental, emotional, and financial well-being, • Inclusive culture that values diversity, well-being, and teamwork TOMRA is proud to be an Equal Opportunity Employer and provides equal employment opportunities to all employees and applicants regardless of race, color, religion, gender, gender identity, age, national origin, disability, parental or pregnancy status, marriage and civil partnership, sexual orientation, veteran status, or any other characteristic protected by law. Reasonable accommodations will be made to meet the requirements of the Americans with Disabilities Act and will be provided as requested by candidates taking part in all aspects of the selection process. All your information will be kept confidential according to EEO guidelines.

Job Description Summary National Power is accepting applications to fill a Generator Service Technician opening in our Stockton, CA, market. Under the general direction of and reporting to the Service Manager, the Generator Service Technician is responsible for the maintenance and repair of generator sets and other electrical equipment. Essential Duties and Responsibilities Core duties and responsibilities include the following. Other duties may be assigned. • Perform various types and levels of maintenance and repair on generators and parallel systems ranging from 5-5000kw. Troubleshooting and repair of Automatic Transfer Switches, to include bypass isolation, and closed transition types as well. Repairs will include performing preventative maintenance service (oil and filters), troubleshooting AC and DC circuits, removing and replacing any and all components as necessary, performing warranty work per manufacturer’s guidelines, performing start-up/commissioning on new generators and generator systems., • Perform diesel or gaseous engine troubleshooting and repair to include but not limited to ignition components, injection systems, valve adjustments etc., • Perform load bank testing on generator(s) to ensure units are in the proper operating conditions and meet applicable code requirements., • Assist other technicians with large multi-person jobs or troubleshooting complicated issues. Education and Experience • HS Diploma required; Associate degree in an electrical/mechanical related field preferred., • Current Generac Power Systems certification preferred., • US Air Force Electrical Power Production Specialist, US Navy Electrician’s Mate, or Generator and/or UPS field service technician preferred. Skills and Other Qualifications • Must have excellent communication skills and be able to give verbal/written reports of job status, repair recommendations, equipment/supplies needed., • Must be able to account for time spent on jobs and travel., • Must have an excellent driving record and have a valid driver’s license. The job WILL require driving long distances to job sites, and overnight stays in hotels 1-3 nights (but not limited to) a week may also be required. Company would cover costs of hotels and provides a meal allowance per company guidelines., • Must have good computer skills and be comfortable with Microsoft software to include Internet Explorer, Word, Excel, and Adobe (PDF’s)., • The technician would work from home and would ensure proper vehicle maintenance is performed, required parts inventory is maintained, ensure security of Company property to include cell phone, laptop computer, specialty tools and any other item assigned., • Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments., • Good problem-solving during emergency situations or situations with limited resources., • Training will be provided. The employee may be required to attend training courses in Milwaukee, Wisconsin in addition to other training as needed and required., • The technician may be required to work in various weather conditions (heat, rain, snow, high humidity, etc.), • Lifting and carrying heavy objects, up to 75lbs, will be required., • Ascending or descending ladders, scaffolding, stairs, ramps and the like using feet/legs and/or hands/arms., • Seizing, holding, grasping, turning, or otherwise working with hand(s)., • Entering text or data into a computer or other machine by means of a keyboard., • Pushing/pulling may involve use of hands/arms, feet/legs, and/or feet only done with one side of the body or both sides., • Moving about on hands and knees or hands and feet to enter restricted spaces., • Use of one or both feet or legs to move controls on machinery or equipment. Controls include, but are not limited to pedals, buttons, levers, and cranks., • Clarity of vision (i.e., working with small objects or reading small print), including use of computers., • Sitting for long periods of time may be required., • Sometimes moving about on hands and knees or hands and feet to enter confined spaces. Compensation • Competitive pay depending on previous experience and current certifications. Overtime is also a factor and is paid at 1.5 X base. We are a performance based company and pay will ultimately reflect the employee’s productivity and overall performance., • Three weeks of paid vacation after 90 days (first year is pro-rated based on start date), • Up to 9 paid company holidays, • Paid sick time, • Company-paid Life Insurance ($75,000), • Company-paid Short-term and Long-term Disability Insurance, • Medical, Dental, and Vision Insurance: Offering four medical plan options, with one plan fully covered at 100% by the company., • 401(k) retirement savings plan with company matching, • Health Savings Account (HSA), • Flexible Spending Accounts (FSA) Additional Info: • Criminal background check and pre-employment drug screen are required., • Must be able to pass a Department of Transportation physical examination. National Power, LLC is an Equal Opportunity Employer and VEVRAA federal contractor. National Power affords equal opportunity to all applicants for all positions without regard to race, color, religion, gender, national origin, age, disability, veteran status, gender identity or any other status protected under local, state or federal laws. Powered by JazzHR mphtzsAK1Y

Job DescriptionDescription: Claims Manager United States – Remote Who We Are Mountain Valley Express (MVE) is a leading LTL Carrier and 3PL Services provider with locations across California, Arizona, and Nevada. With years of experience, a dedicated team, and cutting-edge technology, MVE offers a broad range of services including less-than-truckload (LTL), full truckload, custom invoicing and auditing, optimization, warehousing and distribution, engineering solutions, and packaging and shipping supplies. Our deep industry knowledge and strong carrier partnerships allow us to deliver accurate, efficient, and customized solutions that meet the unique needs of our customers. Benefits · Comprehensive medical, dental, and vision insurance · 401(k) plan with company match · Company-paid Life and AD&D Insurance policies · Paid vacation, sick leave, and holidays The Opportunity We are seeking an experienced Claims Manager to lead, develop, and oversee the full freight claims lifecycle for Mountain Valley Express. In this role, you will manage claims from receipt through final resolution, provide guidance to internal departments, and develop processes that support accuracy, compliance, and continuous improvement. This position plays a key role in risk mitigation and customer satisfaction, ensuring prompt, fair, and well-documented outcomes. You will partner closely with Operations, Customer Service, Safety, and Accounting leadership, driving accountability while maintaining strong relationships internally and externally. Essential Duties & Responsibilities Claims Leadership & Oversight • Manage the full freight loss and damage claims process from intake to final settlement, • Develop, improve, and enforce claims procedures aligned with legal and industry standards, • Provide guidance and escalation support on complex or high-value claims Investigation & Resolution • Lead investigations, including gathering documentation, statements, and evidence, • Determine claim validity, assess liability, and negotiate resolution or settlement, • Maintain professional communication with customers, carriers, legal representatives, and internal departments Reporting, Compliance & Analytics • Monitor claims metrics, identify trends, and recommend process improvements or loss-prevention strategies, • Ensure proper recordkeeping and compliance with NMFC, cargo liability rules, and federal regulations, • Prepare monthly/quarterly reports for leadership review Cross-Department Collaboration • Work closely with Operations to identify root causes and corrective actions, • Partner with leadership teams to reduce claim frequency and improve service quality, • Support training and education initiatives relating to cargo handling, documentation, and claim prevention Skills & Attributes • Strong investigative and analytical reasoning skills, • Excellent written and verbal communication abilities, • Ability to manage high-volume workflows, deadlines, and competing priorities, • Proficiency in Microsoft Office Suite; TMS and claim software preferred, • Knowledge of LTL operations, NMFC classifications, and freight liability regulations strongly preferred, • Process-driven mindset with strong leadership, accountability, and customer service focus Requirements: Minimum Requirements • High school diploma or equivalent required; degree in Business, Logistics, Supply Chain, or related field preferred, • 3–5 years of freight claims experience, including claim management responsibility

Job DescriptionJob Title: Systems Engineer II/vCIO Division: Managed IT Services Branch: Stockton Reports to: Managed IT Service Manager The System Engineer is responsible for the maintenance and improvement of our internal IT infrastructure as well as providing technical assistance to team members and end users with system and network requests. The focus is on Systems support but a solid networking and security foundation is critical to success. Essential Duties and Responsibilities: • Support services for o Microsoft related technologies: Windows Server 2016,2019, Exchange, SQL o Microsoft 365 Administration portal experience o Virtualization technologies: VMware and Hyper-V o Azure and AWS knowledge and implementation experience o Firewalls and remote access: SonicWall, Net Extender o 2FA experience: Duo, Google, Microsoft o Networking: Unifi, HP, Cisco-Experienced in VLANs, DHCP, DNS and general Network Topology • Administration and maintenance of the remote monitoring and management system (RMM): update agent scripts, respond to alerts, monitor dashboard, and periodic system review • Develop and document maintenance routines for all computer systems • Support of WAN and LAN connectivity, routers, firewalls, and security • Document all work performed as tickets and time entries in our ConnectWise Manage PSA • Field Service Support- Troubleshooting and ongoing hardware support (reliable transportation is required) • Refresh Projects- Participate in projects where current hardware is replaced to include but not limited to: firewalls, network switches, AP’s, workstations, servers etc. Additional Duties and Responsibilities: • Ability to work in a team and communicate effectively • Accept escalations from the helpdesk • Escalate service or project issues that cannot be completed within agreed service levels • Business awareness: and understanding of product management cycles • Document internal processes and procedures related to duties and responsibilities • Responsible for entering time and expenses as they occur Knowledge, Skills, and/or Abilities Required: • 10+ years’ experience with Servers, virtualization technology • Professional IT Certifications, such as: Microsoft MCITP, MCSA, or MCSE • Interpersonal skills: such as communication skills, active listening, and customer-care • Ability to speak with C-Level Management and assist in the creation of business technology roadmaps • Ability to multi-task and adapt to changes quickly • Understanding of support tools, techniques, and how technology is used to provide IT services • Typing skills to ensure quick and accurate entry of service request details • Self-motivated with the ability to work in a fast-moving environment that is not business vertical specific

Job DescriptionDescription: Pricing Analyst – Job Description Nationwide – Remote Who We Are Mountain Valley Express (MVE) is a leading LTL Carrier and 3PL Services provider with locations across California, Arizona, and Nevada. With years of experience, a dedicated team, and cutting-edge technology, MVE offers a broad range of services, including less-than-truckload (LTL), full truckload, custom invoicing and auditing, optimization, warehousing and distribution, engineering solutions, and packaging and shipping supplies. Our deep understanding of the market, along with strong carrier partnerships, allows us to deliver highly tailored services that meet the unique needs of our customers. Benefits · Comprehensive medical, dental, and vision insurance. · 401(k) plan with company match. · Company-paid Life and AD&D Insurance policies. · Paid vacation, sick leave, and holidays. The Opportunity We are seeking a Pricing Analyst to join our team. In this role, you will be responsible for analyzing freight data and developing competitive pricing strategies that drive profitability and customer satisfaction. This position is integral to optimizing MVE’s pricing performance, ensuring alignment with market trends and organizational goals, and collaborating with internal teams to enhance overall efficiency. Essential Duties and Responsibilities • Pricing Strategy Development: Analyze market trends, customer requirements, and internal data to create competitive and profitable pricing models., • Freight Rate Analysis: Evaluate historical and current shipment data to recommend rate adjustments that improve margins and enhance competitiveness., • Bid and RFP Management: Collaborate with sales and operations teams to prepare accurate and timely responses to Requests for Proposals (RFPs) and bids., • Cost Modeling: Develop cost models that reflect operational expenses and service requirements, ensuring alignment with profitability goals., • Market Research: Conduct research on competitors, industry benchmarks, and regional trends to maintain competitive pricing., • Data Reporting: Generate reports and dashboards to communicate pricing performance, trends, and opportunities to leadership and stakeholders.Requirements: Minimum Requirements • Education: Bachelor’s degree in Business, Economics, Finance, Supply Chain, or a related field or equivalent experience., • Compensation: $70,000 - $90,000 annually, based on experience and location. Physical Requirements: · Prolonged periods of sitting at a desk and working on a computer · Ability to lift and/or move up to 20-25 pounds. · Ability to navigate each department and the company’s facilities as needed. Equal Opportunity Employer Mountain Valley Express is an at-will and equal opportunity employer. We are committed to employing and assigning the best-qualified candidates without discrimination based on race, color, religion, gender, marital status, age, national origin, physical or mental disability, sexual orientation, veteran/reserve and National Guard status, or any other status or characteristic protected by law.

Job DescriptionCompany Description TOMRA Food is a multinational organization and a leading provider of sensor-based sorting, peeling and integrated post-harvest solution for the food industry. Transforming global food production to maximize food safety and minimize food loss by making sure Every Resource Counts™, has been our strength for over 50 years. At TOMRA, we want people to innovate, show passion in their work and be responsible. We encourage the freedom to innovate and take risks that result in breakthroughs that challenge the status quo. We value passion that focuses and commits to meeting success. We believe in a responsible and safe mindset that takes care of our customers, products, and fellow employees. Job Description The Technical Operations Manager - Americas will be establishing and leading a Technical Support Center of Excellence and a team of expert Technical Support Engineers and Product Experts - ensuring the team, internal partners, and customers receive the highest level of timely and effective support. The Technical Operations Manager is responsible for implementing and optimizing advanced technical service strategies and support capabilities; developing efficient systems, processes, and standards; managing escalations through resolution; driving proactive quality evaluations; mitigating risk; and allocating resources effectively. The ideal candidate will demonstrate a strong balance of technical expertise, problem-solving ability, organizational and communication skills, and leadership acumen. They will have proven experience developing and coaching remote teams, driving technical operations excellence, improving customer satisfaction, and leading strategic, continuous quality improvement initiatives. Key Responsibilities: • Establish a Technical Support Center of Excellence to deliver efficient, high-quality, and timely customer support, • Evaluate current technical resources, service models, and remote support capabilities and enhance remote service offerings and drive technical service excellence, • Develop and manage technical protocols, procedures, and guidelines to ensure consistent and effective troubleshooting - from standard to complex technical issues., • Build and maintain a central technical resource library for parts, specifications, best practices, methodologies, and tools, • Design and implement an integrated, customer-focused Technical Support Center model, • Oversee technical and mechanical support to ensure timely and proficient issue resolution, • Support the creation and maintenance of technical documentation and training materials for Field Service Engineers, • Monitor performance metrics, identify opportunities for improvement, and implement corrective actions, • Develop and implement a strategic technical service plan that meets employee and customer needs, • Identify emerging technologies and integrate innovative solutions to enhance efficiency and satisfaction, • Map the customer journey and strengthen systems, processes, and standards for technical service and escalation management, • Prepare for and support CRM implementation, • Define and monitor key performance indicators (KPIs) to ensure continuous improvement and service excellence, • Partner with global teams to manage escalations, support product quality initiatives, and collaborate on PMO and R&D projects, • Oversee special service projects, ensuring compliance with scope, timelines, and budgets, • Manage assigned budgets and meet financial targets. Plan and forecast performance, resource, and financial needs accurately, • Manage performance, career development, and succession planning, • Champion a “Safety First” culture across all operations Qualifications • Associate’s degree required; Bachelor’s or Master’s in Engineering, Computer Science, Mechanical/Electrical Engineering, or a related technical field preferred, • 8+ years of experience in technical support, including at least 5 years in a supervisory or managerial role, • Strong technical expertise across software and hardware systems, including networking, operating systems, databases, and cloud technologies, • Proven success leading and developing high-performing technical teams, including remote or distributed teams, • Demonstrated experience in process design, escalation management, and driving operational excellence, • Exceptional communication and interpersonal skills, with the ability to translate complex technical concepts for non-technical stakeholders, • Hands-on experience with customer service management tools, CRM systems, or service operations platforms, • Proven track record of driving continuous improvement initiatives and elevating technical service delivery, • Strong analytical, problem-solving, and decision-making abilities, • Skilled in managing multiple priorities in a fast-paced, dynamic environment, • Experience overseeing budgets, resource planning, and special projects within a technical support or operations function, • Willing to travel frequently across North and Latin America (approximately 40–50% of the time) with a valid passport, • Comfortable working in food processing plants, farms, cold storage facilities, and outdoor environments with varying temperatures Additional Information Pay Band For U.S. applicants, in accordance with applicable disclosure requirements, the anticipated annual base pay range for Technical Operations Manager - Americas position is $110,208 to $137,760. The actual salary offer will carefully consider a wide range of factors, including your skills, qualifications, experience and location. (As acceptable: Also, certain positions are eligible for additional forms of compensation such as bonuses.) Why work for us: Be part of a mission to transform how we all obtain, use and reuse the planet’s resources to enable a world without waste. We love innovation, a collaborative environment where idea sharing and thinking outside the box is encouraged. What we offer: • Comprehensive medical, dental, and vision plans with 100% employee premium coverage, • 31 days of PTO annually (vacation, sick, and holidays), increasing with tenure, • 401(k) with 100% match on the first 4% of your contributions, • 8 weeks of fully paid parental leave for eligible employees, • Up to 4 days of paid bereavement leave to support employees during personal loss, • Employee Assistance Program supporting mental, emotional, and financial well-being, • Inclusive culture that values diversity, well-being, and teamwork TOMRA is proud to be an Equal Opportunity Employer and provides equal employment opportunities to all employees and applicants regardless of race, color, religion, gender, gender identity, age, national origin, disability, parental or pregnancy status, marriage and civil partnership, sexual orientation, veteran status, or any other characteristic protected by law. Reasonable accommodations will be made to meet the requirements of the Americans with Disabilities Act and will be provided as requested by candidates taking part in all aspects of the selection process. All your information will be kept confidential according to EEO guidelines.

Job DescriptionJoin Our REAL Food Mission! Registered Dietitian | Location: 525 W Acacia St., Stockton, CA 95203 Hourly Pay: $48-52 per hour| Full-Time Schedule: M-F 8-4:30 alternating with 4 weekdays and 1 remote weekend (8-12 Sa/8-12 Sun). 40 hours per week. Job Specific Duties • Conducts nutrition assessment for patients within required time frames. Obtains timely and appropriate data and analyzes/interprets data based on evidence-based standards., • The Dietitian will cover Medical, Surgical as well as ICU., • Provides appropriate documentation that summarizes the nutrition care plan in the patient's medical record, including nutrition assessment, diagnosis, intervention, and plan/goals. Once implemented, the clinical dietitian will monitor the progress toward goals., • Participates in multidisciplinary care conferences and discharge planning activities, as appropriate. Works closely with other disciplines including OT, PT, speech, and social services to ensure collaboration of care., • Performs nutrition diagnosis after identifying the problem and clarifying the cause of the problem with the patient's medical team., • Develops, implements, and/or makes recommendations for an individualized plan for nutrition intervention, including enteral and parenteral nutrition., • Reviews/approves therapeutic diets to ensure compliance with all state and federal guidelines., • Assesses and evaluates techniques that consider the varied needs of age-specific populations as well as cultural, religious, and ethnic concerns., • Works collaboratively with and provides area supervision of dining service staff to assure accuracy of diet prescriptions and high level of customer satisfaction/scores., • Provides appropriate follow-up in accordance with the patient's treatment goals, referring patients for outpatient counseling, community resources or home services, as appropriate. Conducts in-services and educational presentations to hospital/department staff., • Maintains accurate record keeping of daily clinical activities, as required., • Participates in the orientation and training of new dietitians and DTR’s. Functions as a preceptor to dietetic students and interns. Plans learning experiences, teaches and evaluates the performance of students and interns., • Active Registered Dietitian License, • ServSafe® Certification (preferred), • Ability to pass a criminal background check and drug screen., • CDR Card Founded in 1986, Thomas Cuisine is an award-winning, privately held contract food service company. We advocate the healing power of whole foods and believe in preparing scratch-made cuisine fresh each day. Every Thomas Cuisine team member is an ambassador, carrying out our mission, reflecting our values, and building relationships while "doing the right thing". What’s in it for you Benefits: • Comprehensive medical, dental and vision benefits with several plan options to choose from, provided by Blue Cross. HSA and FSA plan available., • Generous Accrued Paid Time Off and Leave programs., • 401K Retirement Plan-with company match, • Voluntary Short-Term Disability, • Holiday Pay on worked Holidays, • Life Insurance, • Employee Referral Bonus, • Access to wellness initiatives, financial planning, behavioral health assistance, and more, • Wage range: $40.00 to $48.00 per hour DOE At Thomas Cuisine, we are dedicated to fostering a workplace that is diverse, equitable, inclusive, and where every individual feels a sense of belonging. We know that this commitment is an ongoing journey, and we will strive to improve and adapt as we grow. Our DEIB commitment is not just a statement but a living part of our company culture. REAL Food | Genuine Service | Enduring Relationships

Job Description The expected pay range is based on many factors such as geography, experience, education, and the market. The range is subject to change. We are currently hiring a Pediatric Nurse, Lead to join our team! This position is remote eligible; Candidates must reside in California. Our Vision: Continuously improve the health of our community. Our Mission: We provide healthcare value and advance wellness through community partnerships. What You Will Be Doing: Responsible for achieving overall clinical performance goals through day-to-day direction of the designated clinical care team, coordinating operational processes, monitoring performance to achieve consistent process standards and metrics through quality assessments, training, and improvement tactics, and in compliance with regulatory and NCAA accreditation standards. In a partnership with the Inpatient Supervisor, leads the Pediatric team and provides day to day oversight of team functions to meet all regulatory guidelines and company initiatives for CCS and pediatric cases. Essential Functions: • Works in collaboration with the supervisor to identify and implement consistent work processes to achieve compliance standards and continuous operational readiness in accordance with NCQA accreditation and State regulations., • Monitors daily workflow including incoming referrals, case load and acuity management to meet production standards and to achieve compliance standards according to regulatory guidelines and company initiatives for CCS and Pediatric cases., • Independently oversees and advises the correct application of methodology and outcomes monitoring and reporting for members eligible for the CCS program., • Provides subject matter expertise to staff., • Utilizes clinical knowledge to apply evidence- based practice guidelines and criteria., • Conducts and records both focused and standard QI audits in collaboration with Supervisor. Provides feedback for team members and the management team., • Tracks and trends performance, identifies root causes, and reports and recommends improvement opportunities to management, based on audit results., • Coaches, trains, and conducts follow up for team performance improvement., • Collaboration with the Superior to identify, design and deliver training modules to promote improved performance and/or implement new regulatory guidelines pertinent to pediatric programs., • Carries caseload, as assigned by the Supervisor; and provides coverage as needed., • Acts as subject matter expert and participated in the training of new clinical personnel., • Maintains the Unit’s Training Manual and Desktop Procedures (Job Aids)., • Regular and consistent attendance. What You Bring: Knowledge, Skills, Abilities and Competencies Required • Produces work that is accurate and complete., • Produces the appropriate amount of work., • Actively learns through experimentation when tackling new problems, using both successes and failures to learn., • Rebounds from setbacks and adversity when facing difficult situations., • Knows the most effective and efficient process to get things done, with a focus on continuous improvement., • Self-motivated with effective critical thinking skills., • Strong oral and written communication skills., • Strong customer service skills., • Time management and organizational skills. Uses time effectively and efficiently. Values time. Concentrates his/her efforts on the more important priorities. Can attend to a broader range of activities. Meets deadlines., • Strong ethics and high level of personal and professional integrity., • Computer literate and highly proficient in using MS office programs., • Interpersonal skills - interacts effectively with individuals both inside and outside of HPSJ; relates openly and comfortably with diverse groups of people., • Strong ethics and high level of personal and professional integrity., • Ability to direct clearly and in an organized pattern, • Ability to promote learning and self-empowerment in associates., • Computer literate and highly proficient in using MS office program What You Have: Education and Experience Required • Baccalaureate Degree in Nursing., • Minimum two years acute clinical experience; two years experiencing in utilization management in health plan, medical group or IPA setting is preferred., • Utilization Management experience with MCG Criteria. Licenses, Certifications Required • Current and valid, unrestricted California state RN nursing license., • Valid Driver Licenses with no driving restrictions. Preferred • Current Certified Case Manager (CCM) Preferred. What You Will Get: HPSJ Perks • Competitive salary, • Robust and affordable health/dental/vision with choices in providers, • Generous paid time off (starting at 3 weeks of PTO, 4 paid floating holidays including employee’s birthday, and 9 paid holidays), • CalPERS retirement pension program, automatic employer-paid retirements contributions, in addition to voluntary defined contribution plan, • Two flexible spending accounts (FSAs), • Employer-Paid Term Life and AD&D Insurance, • Employer-Paid Disability Insurance, • Employer-Paid Life Assistance Program, • Health Advocacy, • Supplemental medical, legal, identity theft protection, • Access to exclusive discount mall, • Education and training reimbursement in addition to employer-paid elective learning courses., • A chance to work for an organization that is mission-driven – our members and community are at the core of everything we do., • A shorter commute – if you’re commuting from the Central Valley to the Bay Area., • Visibility and variety – you have a chance to work with people at all levels of the organization, and work on diverse projects. We are an equal opportunity employer, and diversity is one of our core values. We believe that differences including race, ethnicity, gender, sexual orientation and other characteristics, will help us create a strong organization that is sensitive to the needs of those we serve. Employment decisions are made on the basis of qualifications and merit. HPSJ provides equal employment opportunities to employees and applicants for employment and prohibits discrimination based on color, race, gender (including gender identity and gender expression), religion (including religious dress and grooming practices), marital status, registered domestic partner status, age, national origin (including language use) or ancestry, physical or mental disability, medical condition (including cancer and genetic characteristics), sex (including pregnancy, childbirth, breastfeeding or related medical condition), genetic information, sexual orientation, military or veteran status, political affiliation or any other characteristic made unlawful by applicable Federal, State or local laws. It also prohibits unlawful discrimination based on the perception that anyone has these characteristics or is associated with anyone who has or is perceived to have these characteristics. Important Notice: This job description is not a contract between HPSJ and the employee performing the job. The duties listed in the job description may be changed at the discretion of HPSJ, and HPSJ may request the employee to perform duties that are not listed on the job description.

Job Description The expected pay range is based on many factors such as geography, experience, education, and the market. The range is subject to change. The Health Plan of San Joaquin is now hiring an experienced and dedicated Executive Director, Health Services! Location: We are looking for someone who lives in our service area. (Must reside in California.) Remote: This is a remote position; however, must be able to attend monthly onsite meetings, and as needed for business and community purposes. What You Will Be Doing: Under limited supervision, the Executive Director of Health Services is responsible for overseeing the strategic direction across HPSJ Health Services consistent with contractual and regulatory requirements, and HPSJ strategies and objectives. Health Services functions include Utilization Management, Case Management, Behavioral Health & Social Work, Quality Management, Quality Improvement, Health Equity, Health Education, HEDIS & NCQA, Credentialing, and Grievance and Appeals. Work is varied, complex and requires a high degree of discretion and independent judgment. Supervises Directors of Health Services Managers of Health Services Our Vision: Continuously improve the health of our community. Our Mission: We provide healthcare value and advance wellness through community partnerships. Essential Functions: • Oversee operational objectives and plans; ensures the development and implementation of associated business plans and tactics, • Anticipates the need for, develops, and implements relevant and effective programs for health services, based on regulatory requirements, opportunities, issues, and trends., • Oversee the development of relevant, timely and accurate internal and external reports., • Supports implementation of targeted interventions designed to eliminate health inequities, • Assists the Chief Health Services Officer in identifying medical service issues that have an impact on plan benefits and their administration; assists subordinate managers in resolving grievances, appeals, quality and other health equity related issues., • Oversee the review of quality concerns identified through the QI process and the implementation and monitoring of corrective action plans., • Oversee the preparation of and participate in regulatory audits and external review activities; oversee the development, implementation and monitoring of corrective action plans., • Oversee routine and ad hoc internal audits and corrective action plans to ensure practices adhere to applicable guidelines and HPSJ criteria., • Ensures collaboration among the health services team with a focus on the member care., • Promotes strong collaboration across Health Services, Medical Management and other departments to ensure that the Quality program meets or exceeds NCQA and CMS, DHCS and DMHC regulatory standards., • Collaborate with internal and external stakeholders to develop programs that increase awareness and provide educational opportunities to providers and members regarding HPSJ’s Quality Improvement and Health Equity Transformation Program goals and activities., • Serves as a representative and spokesperson for HPSJ in support of Quality and Health Equity with key county partners., • Participate in State and industry work groups such as DHCS, DMHC, CHCF, NCQA, ACAP and CAHP to expand HPSJ’s influence on benefit design, regulations, and policy direction., • Leads or participates in internal and external committees., • Promotes and maintains and ensures that direct reports promote and maintain an environment that supports HPSJ’s strategy, vision, mission, and values., • Hires, develops, retains, and ensures that subordinate managers hire, develop and retain competent staff, coach and support staff development., • Promotes, and ensures that direct reports promote an environment that supports and encourages the adoption of HPSJ’s stated values., • Oversee the development and management of select Health Services department budgets. Non-Essential Functions: • Other duties as assigned. What You Bring: Knowledge, Skills, Abilities and Competencies Required • Expert knowledge of and proficient skills in administering clinical operations protocols., • Expert knowledge of regulatory requirements for Medi-Cal and Medicare pertaining to utilization management, case management and behavioral health., • In depth knowledge of and ability to identify, implement, monitor and analyze relevant metrics models, and implement effective interventions based on results., • In-depth knowledge of standard contract components and contract language specific to healthcare., • In-depth knowledge of audit, control and monitoring processes, and the ability to effectively implement and maintain them., • In-depth knowledge of medical management information systems and their interrelationships., • Strategic mindset: ability to translate strategic concepts into actionable business plans., • Very strong project management skills, with the ability to function as a sponsor and owner on complex projects; a track record of successful large project implementations., • Very strong facilitation, negotiation and conflict resolution skills., • Strong skills in budget development and management., • Very strong collaboration skills with demonstrated ability to create and foster a collaborative work environment, maintain effective, high-performance teams, and organize people and resources to solve problems and identify business opportunities., • Very strong interpersonal skills, with the ability to establish and maintain effective working relationships with individuals at all levels inside and outside of HPSJ., • Very strong oral and written communication skills, with the ability to communicate professionally, effectively and persuasively to diverse individuals and groups inside and outside of HPSJ; includes the ability to effectively explain complex information., • Very strong presentation skills, with the ability to tailor presentations to a specific audience, and address and interact with large groups., • Strong customer service skills., • Intermediate mathematics skills, including basic algebra., • Intermediate skills in Word, Excel and Outlook, including the ability to develop spreadsheets, formulas, and create tables and graphs., • Ability to articulate and embrace organizational values, integrate into management practices, and foster their manifestation among staff., • Very strong coaching/counseling skills, including the ability to function as a mentor to management and employees., • Ability to handle confidential information with appropriate discretion. Preferred • Strong clinical skills., • Knowledge of the economic or healthcare issues, or issues affecting the underserved in California or San Joaquin County and/or surrounding areas., • Knowledge of Medi-Cal and/or Medicare programs., • Basic knowledge of the principles and practices of managed care., • Deep content knowledge of diversity, equity, and inclusiveness research base and best practices for organizations striving to become more diverse, equitable, and inclusive., • Ability to develop and monitor indicators of organizational culture and engage employees and senior leadership to create organizational change What You Have: Education and Experience Required • Bachelor’s Degree in nursing from an accredited nursing school; and, • At least six years in clinical operations in a healthcare setting; and, • At least six years progressively responsible leadership positions in healthcare setting; and, • Experience in an HMO or managed care setting; and, • Experience with government sponsored programs; or, • Equivalent combination of experience. Preferred • Master’s Degree in Nursing, • Master’s Degree in Business, Public Health or similar. Licenses, Certifications Required • Current unrestricted California RN license. What You Will Get: HPSJ Perks: • Competitive salary, • Robust and affordable health/dental/vision with choices in providers, • Generous paid time off (accrue up to 3 weeks of PTO, 4 paid floating holidays including employee’s birthday, and 9 paid holidays), • CalPERS retirement pension program, automatic employer-paid retirements contributions, in addition to voluntary defined contribution plan, • Two flexible spending accounts (FSAs), • Employer-Paid Term Life and AD&D Insurance, • Employer-Paid Disability Insurance, • Employer-Paid Life Assistance Program, • Health Advocacy, • Supplemental medical, legal, identity theft protection, • Access to exclusive discount mall, • Education and training reimbursement in addition to employer-paid elective learning courses., • A chance to work for an organization that is mission-driven – our members and community are at the core of everything we do., • A shorter commute – if you’re commuting from the Central Valley to the Bay Area., • Visibility and variety – you have a chance to work with people at all levels of the organization, and work on diverse projects. Physical Demands Frequent sitting, standing and walking, constant repetitive motion, frequent talking and listening, occasional handling of materials up to 50 lbs., closeup and distance vision requirements, occasional travel. We are an equal opportunity employer and diversity is one of our core values. We believe that differences including race, ethnicity, gender, sexual orientation, and other characteristics, will help us create a strong organization that is sensitive to the needs of those we serve. Employment decisions are made on the basis of qualifications and merit. HPSJ provides equal employment opportunities to employees and applicants for employment and prohibits discrimination based on color, race, gender (including gender identity and gender expression), religion (including religious dress and grooming practices), marital status, registered domestic partner status, age, national origin (including language use) or ancestry, physical or mental disability, medical condition (including cancer and genetic characteristics), sex (including pregnancy, childbirth, breastfeeding or related medical condition), genetic information, sexual orientation, military or veteran status, political affiliation or any other characteristic made unlawful by applicable Federal, State or local laws. It also prohibits unlawful discrimination based on the perception that anyone has these characteristics or is associated with anyone who has or is perceived to have these characteristics. Important Notice: This job description is not a contract between HPSJ and the employee performing the job. The duties listed in the job description may be changed at the discretion of HPSJ, and HPSJ may request the employee to perform duties that are not listed on the job description.

If you are a customer service representative agent or someone just looking for a flexible part time remote work from home job, this is a great way to supplement your income. Remote Work From Home Customer Service Representative Agent - Part Time Market Research Panelists Our company is seeking indiv

Handle incoming customer service calls. Accept customer calls and return customer. This position will work with multiple clients throughout the day providing outstanding service and product knowledge.

If you are a customer service representative agent or someone just looking for a flexible part time remote work from home job, this is a great way to supplement your income. Remote Work From Home Customer Service Representative Agent - Part Time Market Research Panelists Our company is seeking indiv

Handle incoming customer service calls. Accept customer calls and return customer. This position will work with multiple clients throughout the day providing outstanding service and product knowledge.

If you are a customer service representative agent or someone just looking for a flexible part time remote work from home job, this is a great way to supplement your income. Remote Work From Home Customer Service Representative Agent - Part Time Market Research Panelists Our company is seeking indiv

Handle incoming customer service calls. Accept customer calls and return customer. This position will work with multiple clients throughout the day providing outstanding service and product knowledge.

Handle incoming customer service calls. Accept customer calls and return customer. Dispatch incoming customer phone calls.

Handle incoming customer service calls. Accept customer calls and return customer. This position will work with multiple clients throughout the day providing outstanding service and product knowledge.

Handle incoming customer service calls. Accept customer calls and return customer. Work and learn from management teams to stay up to date on new products, services, and policies.

RemoteVA PH is on the lookout for a Logistics Customer Service Representative who thrives in fast-paced environments and has proven routing experience with wholesalers. Logistics Customer Service Representative.

Handle incoming customer service calls. Accept customer calls and return customer. This position will work with multiple clients throughout the day providing outstanding service and product knowledge.

Handle incoming customer service calls. Accept customer calls and return customer. This position will work with multiple clients throughout the day providing outstanding service and product knowledge.