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Program Manager, Career Advising

hace 10 días

Los Angeles

Job Description Mission Driven, Community Focused About | Charles R. Drew University of Medicine and Science (cdrewu.edu) Charles R. Drew University is located in the Watts-Willowbrook area of south Los Angeles and was founded in 1966 in the wake of the Watts uprising. CDU was founded to address inadequate medical care in the region and to provide equitable medical education opportunities for underrepresented students. CDU is strongly invested in the local and regional community. The university leads multiple partnerships and programs to provide equitable healthcare resources in a variety of south Los Angeles neighborhoods. Job Summary: The Career Advising Program Manager provides operational leadership and administrative oversight for the career advising program for MD students, supporting approximately 10 faculty advisors who provide career guidance to medical students across all four years. This position serves as the central coordinator for all career advising activities, manages program logistics, ensures consistent service delivery, and facilitates communication between advisors, students, and Student Affairs leadership. The Program Manager works to enhance the overall effectiveness and reach of career services while supporting faculty advisors in their work with students. Essential Duties and Responsibilities: Program Administration & Coordination • Serve as primary administrator for the career advising program, managing day-to-day operations and serving as liaison between faculty advisors and Student Affairs leadership, • Coordinate assignment of students to faculty advisors, ensuring equitable distribution and appropriate matching based on student interests and advisor expertise, • Develop and maintain program policies, procedures, and best practice guidelines for faculty advisors, • Create and manage advising schedules, ensuring adequate coverage and accessibility for students across all class years, • Track faculty advisor stipends, hours, and compensation in coordination with appropriate administrative offices, • Serve as primary point of contact and resource for career advisor faculty, • Coordinate regular meetings of faculty advisors to share best practices, discuss student needs, and ensure program consistency, • Develop and distribute advising resources, templates, talking points, and up-to-date information on residency programs and career pathways, • Provide training and onboarding for new faculty advisors, • Monitor advisor workload and student satisfaction to ensure quality and equity of services, • Serve as central point of contact for students seeking career advising services and assist with advisor assignments and scheduling, • Manage student communications regarding career advising programs, events, and resources, • Maintain career advising website, resource libraries, and online platforms, • Track student engagement with career advising services and identify students who may benefit from additional outreach, • Plan, coordinate, and execute career development workshops, specialty panels, residency preparation sessions, and networking events, • Manage logistics for signature programs including Residency Boot Camp, Match Week activities, and career exploration series, • Coordinate visiting speakers, residency program representatives, and alumni career panels, • Oversee residency application support services, ensuring students have access to timely guidance and resources, • Coordinate ERAS application workshops, personal statement review processes, and mock interview programs, • Manage collection and dissemination of residency program information, application statistics, and specialty-specific guidance, • Maintain comprehensive records of student advising appointments, program participation, and service utilization, • Collect and analyze residency match outcomes and career placement data for reporting purposes, • Track program metrics including student satisfaction, advisor engagement, and service delivery outcomes, • Prepare reports and presentations for Student Affairs leadership, accreditation purposes, and continuous improvement initiatives, • Collaborate with Student Affairs team members, Academic Affairs, GME office, and other campus partners, • Build relationships with residency programs, specialty organizations, and external career resources, • Coordinate with alumni relations to engage physician alumni in mentoring and advising activities, • Represent the career advising program on institutional committees as assigned, • Create and manage a centralized CDU College of Medicine Office of UME Education, including updates to the CDU Website from UME to provide and maintain external visibility., • Minimum 3-5 years of progressive experience in program management, academic administration, or student services in higher education, • Experience coordinating faculty or volunteer programs preferred, • Experience with residency application processes (ERAS, NRMP Match, SOAP), • Knowledge of medical school curriculum and graduate medical education, • Experience with program assessment and data analysis, • Project management certification or training, • Experience developing educational programming and workshops, • Exceptional organizational and project management skills with ability to manage multiple priorities simultaneously, • Strong interpersonal and communication skills with ability to work effectively with faculty, students, and administrators, • Demonstrated ability to work independently, take initiative, and problem-solve creatively, • Experience managing teams, volunteers, or faculty in non-supervisory capacity, • Proficiency with student information systems, scheduling platforms, data management tools, and Microsoft Office Suite, • Strong attention to detail and ability to maintain accurate records and documentation, • Commitment to student success, diversity, equity, and inclusion, • The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions., • Position is on site unless specific authorization from manager., • The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions., • Occasionally required to work in confined space., • Standard office environment with hybrid flexibility as appropriate, • Evening and weekend work required periodically for programming and events, • Peak activity periods during rotation transitions, application season (summer/fall), and Match (winter/spring), • The mental demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions., • Ability to work effectively with a diverse community. Fair Chance Statement: Charles R. Drew University of Medicine and Science will consider qualified applicants, including those with criminal histories, in a manner consistent with state and local “Fair Chance” laws.

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