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First Citizens Bank & Trust Direct Bank Inbound Customer Service About | First Citizens Bank & Trust Established in 1898 and headquartered in Raleigh, North Carolina, First Citizens Bank is a provider of a range of financial services to individuals, businesses, professionals, and the medical community. The bank serves clients through a network of branch offices, telephone banking, online banking, and ATMs. First Citizens has also recently merged with CIT Group Inc. About Inbound Customer Service Position $14 per hour* ($7.00 per interval) Certification required Phase I – Instructor-Led and Self-Paced 05/19/2025 – 06/16/2025 Phase II – Certification Call-Taking Start Earning Revenue 06/17/2025 – 07/01/2025 No class on Monday, May 26th and Thursday, June 19th Class Time Offered Monday – Friday | 6-hour class 4:00 p.m. – 10:00 p.m. ET Background Check & Drug Screen required System and Equipment Must Meet Platform Standards Service Partners will need one of the following types of phone lines on of class Day 1 and to service the First Citizens Bank & Trust - Direct Bank program: • Cable telephony (connected directly from router/modem device) • Digital service (connected directly from router/modem device) • VoIP through a physical hard phone, i.e., a tangible device that sits on your desktop • Hardwired telephone and headset or keypad/headset, e.g., AGPTek or Plantronics • Dual monitors are strongly recommended • MUST maintain the most recent version of Windows 10 or 11 (fully patched with no pending updates) • An Apple or Android cell phone is required for secondary code verification What to Expect On a daily basis for the First Citizens Bank & Trust – Direct Bank Program: • Serve as an initial point of contact on banking inquiries and concerns. • Provide support for existing and prospective clients via inbound telephone calls. • Resolve concerns on retail, commercial, and online banking as well as bankcard, fraud, forgery, ID theft, policy, and procedural questions. • Identify cross-sell opportunities and make referrals as appropriate. • Provide accurate, confidential client service through bankcards, business online banking, or general servicing knowledge. Apply

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Funding solutions

Inside Sales Specialist

2 months ago

$75000–$350000 yearly

Full-time

Manhattan, New York

If interested contact tony directly at See below for what we offer/require for said applicants! This is a commission based postion! In the office not remote! You have to come in the office! 85% of our inside sales specialists earn 10k+ per month in commissions in our new 12,000 sqf mid town office! Experience is welcome but not needed we will train you to be the industries best! If you want to make 100k+ on the annual basis consistently and have the confidence, motivation and determination i look forward to hearing from you! Cap funding is a rapidly growing financial marketplace that provides short, medium, and long-term capital solutions for small businesses across the country. We have recently been recognized as one of the fastest-growing companies in america in 2022 by inc 5000. Our team is seeking an inside sales representative to join us in driving sales floor growth and contributing to the overall expansion of the company. The position offers aggressive commissions and performance based bonuses! The earning potential for the first year is a minimum of $100k, and it can increase to $125k-$250k in the second year. This role involves working with warm leads; no cold calling is required, and there is no weekend work. Remote work is not available, and the candidate must commute to the office. We offer an aggressive commission structure, high renewal commissions for residual income and opportunities for substantial growth. The selected candidate will receive extensive hands-on training, and promotion from within the company is encouraged. Our work environment is high-energy, entrepreneurial, and collaborative. This is a full-time position with an earning potential of $150,000.00 +++ /year. Remote work not available. Must commute to the office. Benefits & incentives: · aggressive commission structure · high renewal commissions for residual income · opportunity for substantial growth · extensive hands-on training · promote from within · high energy, entrepreneurial, and collaborative work environment · job type: full-time earning potential $150,000.00 +++ /year we offer a very aggressive commission structure along with the ability for our inside sales reps to build a book of business and earn residual income month over month through high renewal commissions. Average inside sales reps will have the ability to make $100,000+ in their first year. Qualifications customer satisfaction and customer service skills account management and lead generation skills excellent communication skills strong organizational and time management skills ability to build and maintain client relationships experience in the financial industry is a plus bachelor's degree in business, finance, or related field responsibilities analyze customer financial needs and provide tailored funding solutions. Process loan applications and ensure compliance with banking regulations. Maintain accurate records of transactions and customer interactions. Collaborate with clients to build strong relationships and enhance customer satisfaction. Utilize financial software to manage accounts and generate reports efficiently. Demonstrate effective time management while handling multiple client accounts. Job type: full-time pay: $75,000.00 - $350,000.00 per year

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