Remote customer support jobs in Rochester, New York - Page 2Create job alerts

Customer Service / Administrative Assistant / Remote] - Anywhere in U.Up to $19 per hour / Medical, dental & vision / 401k / PTO - As a Customer Support Specialist at American Substance Abuse Professionals, you will: Coordinate substance abuse evaluations for individuals with local Substance Abuse P

Customer Support / Remote] - Anywhere in U.Competitive pay / Medical, dental & vision / 401k / PTO - As a Customer Service Specialist at Bankers Healthcare Group, you will: Provide exceptional customer service to clients via phone, email, and chat; Handle and resolve customer inquiries and complaint

We Could Use Someone Like You in Our Crew.Are you passionate about music and fluent in both Portuguese and English? ModSquad is excited to partner with a leading global music streaming platform, and we're on the lookout for friendly, tech-savvy Customer Service Representatives to join our all-remote

Call Center / Customer Service / Remote] - Anywhere in U.Up to $18 per hour / Weekly pay / No weekends - As a Customer Support Rep at BroadPath, you will: Manage inbound and outbound calls to schedule, reschedule, or confirm patient appointments; Verify patient insurance eligibility and update recor

Job Description Akkodis currently has a Graphic Designer position with a client located in Rochester, NY. This is a hybrid position with onsite and remote work during the week, so the person needs to live within 50 miles of Rochester, NY. No C2C or agencies allowed with this position. Rate Range: $30.00/hour to $33.50/hour; The rate may be negotiable based on experience, education, geographic location, and other factors. Looking for a creative Graphic Designer to develop engaging and market-relevant artwork for personalized photo products. This role will partner closely with product, content, marketing, and merchandising teams to deliver designs that align with the brand’s vision and appeal to our target consumers. Designs will play a key role in shaping the look and feel of personalized gifts that customers proudly share and cherish The Graphic Designer needs to have experience with Photoshop and an understanding graphical file formats is needed.Emphasis on content creation for products and the ability to design those products / cards / gifts/ etc. Experience with tools to design 3D images is nice to have.Also, Copywriting or editing experience and basic knowledge of DAM platforms (Digital Asset Management) - Bynder would be nice to have. Any POS Marketing, or any Marketing or Design work with Consumer Products is great. Responsibilities: · Create original and compelling graphic designs, templates, and artwork for personalized photo products including photo books, prints, wall art, cards, and other customizable products. · Collaborate closely with cross-functional teams—product, content, marketing, merchandising—to understand customer preferences, market trends, and requirements. · Ensure all designs meet quality standards, production specifications, and brand guidelines. · Adapt and optimize artwork for various product formats and platform requirements. · Incorporate customer feedback and performance data to continuously refine and enhance design offerings. · Stay up-to-date with design and industry trends to propose fresh concepts that keep the company’s offerings competitive and relevant. · Support marketing campaigns by creating promotional visuals, banners, and assets as needed. · Manage multiple projects simultaneously with attention to deadlines and detail. · Utilize various internal tools and applications to create, manage and track our proprietary templates. · Enter all graphical designs and related files into an asset management system that is used to track and manage products and templates created. · Collaborate with other designers and marketing managers on the team to review and share ideas and design concepts. · Train and support 3rd Party Design Agencies to assist with template and graphic designs as necessary. · Clearly articulate design concepts and technical requirements to engineering and development teams, ensuring seamless implementation and alignment with project goals. · Work with software QA technicians to troubleshoot and solve template printing issues as needed. · Manage individual duties and tasks with on-time delivery based on project backlog. Required Skills/Education · Bachelor’s degree in Graphic Design, Visual Arts, or a related field. · 3+ years of professional graphic design experience, preferably within e-commerce, personalized products, or consumer goods. · Proficiency in Adobe Creative Suite (Photoshop, Illustrator, etc.) and other relevant design tools. · Strong understanding of graphical file formats, pixels, DPI, EXIF data · Strong portfolio demonstrating expertise in digital design, illustration, and layout. · Experience designing for print and digital media with an understanding of production constraints and requirements. · Ability to collaborate effectively with cross-functional teams in a fast-paced, deadline-driven environment. · Excellent attention to detail, creativity, and problem-solving skills. · Strong communication skills and openness to feedback. Desired Skills · Experience with Digital Asset Management (Bynder Preferred) and/or Product Information Management (ie Akeneo preferred) Systems · Design skills with a core focus on marketing consumer products · Familiarity with creating and executing batch Action Scripts in Photoshop · Applications used for designing 3D images (such as 3D GIMP) If you are interested in this Graphic Designer job, then please click APPLY NOW. For other opportunities available at Akkodis go to . If you have questions about the position, please contact Gina Manioci at mailto:"> Equal Opportunity Employer/Veterans/Disabled Pay Details: $30.00 to $33.50 per hour Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable. Equal Opportunity Employer/Veterans/Disabled Military connected talent encouraged to apply To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: • The California Fair Chance Act, • Los Angeles City Fair Chance Ordinance, • Los Angeles County Fair Chance Ordinance for Employers, • San Francisco Fair Chance Ordinance Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Company DescriptionGlobal Footprint, Local Impact: As part of the world's second-largest ER&D company, you'll join a network of 50,000 professionals across 30 countries, each contributing to impactful projects worldwide while benefiting from a close-knit community at a local level. Diverse Career Paths: With services ranging from specialist recruitment to cloud infrastructure and sustainability, Akkodis offers a multitude of career paths. Whether you're a software developer, data analyst, or sustainability expert, there's a place for your skill set. Commitment to Innovation: Innovation is our cornerstone. With continuous investments in analytics and market intelligence, we not only predict the future of technology – we create it. Your ideas and innovations will have the space to flourish. Continuous Learning and Development: The Akkodis Academy offers unrivaled opportunities for learning and professional growth, ensuring you remain at the forefront of your field. Our culture values continuous improvement, both for our company and for your career. Inclusive and Collaborative Culture: We believe in the power of diverse perspectives and collaborative work environments. At Akkodis, you'll find a community where inclusivity drives innovation and where every voice is heard. Our Evolution and Your Role in It Akkodis emerged from the strategic merger of AKKA Technologies and Modis in 2023, under the Adecco Group. This fusion created a powerhouse in digital engineering and technology, blending European engineering finesse with global technological capabilities. As we write our next chapter, your skills and vision will be instrumental in driving our continued success. Empowering the Future We're not just creating solutions; we're empowering industries to be more efficient, sustainable, and forward-thinking. Our work in industrial automation, product development, and custom software solutions is setting new standards in technology and engineering. Join the Akkodis Community At Akkodis, you're more than just an employee – you're a vital part of a community shaping the future. We're excited to see where your expertise can take us. Discover where you fit in our diverse range of opportunities and start engineering a smarter future with us today.Global Footprint, Local Impact: As part of the world's second-largest ER&D company, you'll join a network of 50,000 professionals across 30 countries, each contributing to impactful projects worldwide while benefiting from a close-knit community at a local level.\r\n\r\nDiverse Career Paths: With services ranging from specialist recruitment to cloud infrastructure and sustainability, Akkodis offers a multitude of career paths. Whether you're a software developer, data analyst, or sustainability expert, there's a place for your skill set.\r\n\r\nCommitment to Innovation: Innovation is our cornerstone. With continuous investments in analytics and market intelligence, we not only predict the future of technology – we create it. Your ideas and innovations will have the space to flourish.\r\n\r\nContinuous Learning and Development: The Akkodis Academy offers unrivaled opportunities for learning and professional growth, ensuring you remain at the forefront of your field. Our culture values continuous improvement, both for our company and for your career.\r\n\r\nInclusive and Collaborative Culture: We believe in the power of diverse perspectives and collaborative work environments. At Akkodis, you'll find a community where inclusivity drives innovation and where every voice is heard.\r\n\r\nOur Evolution and Your Role in It\r\n\r\nAkkodis emerged from the strategic merger of AKKA Technologies and Modis in 2023, under the Adecco Group. This fusion created a powerhouse in digital engineering and technology, blending European engineering finesse with global technological capabilities. As we write our next chapter, your skills and vision will be instrumental in driving our continued success.\r\n\r\nEmpowering the Future\r\n\r\nWe're not just creating solutions; we're empowering industries to be more efficient, sustainable, and forward-thinking. Our work in industrial automation, product development, and custom software solutions is setting new standards in technology and engineering.\r\n\r\nJoin the Akkodis Community\r\n\r\nAt Akkodis, you're more than just an employee – you're a vital part of a community shaping the future. We're excited to see where your expertise can take us. Discover where you fit in our diverse range of opportunities and start engineering a smarter future with us today.

Job Description At Ormazabal we work to transform the electricity grid into an infrastructure of the future: more reliable, resilient and sustainable: we are experts in customised, high-tech electrical solutions. We design and manufacture solutions aimed at digitalizing the electrical grid to integrate more renewable energy generation, enable more sustainable mobility and guarantee the power supply to buildings and infrastructures with critical energy needs At Ormazabal we develop the technology needed to make this world a more electric place. That is why we are passionate about what we do. Because we know that we contribute to the construction of a more efficient and sustainable energy model. A better future for generations to come. With us you will find a space to design your future and transform everyone's future. JOB DESCRIPTION We are looking for a After Sales Service Technician in Rochester, NY. ROLE DESCRIPTION: • Coordination of on-site assemblies., • Commissioning of primary and secondary cubicles. Configuration and tests (FAT and SAT) of protection and control equipment. Configuration of communication’s equipment., • On site Customer training., • Maintenance of cubicles and protection and control systems. Non-conformities resolution., • Customer Support Service, remote and on field. FUNCTIONS: • Direct contact between clients and factories/OSU for the resolution of customer’s non- conformities., • Answers and gives technical assistance to market/clients for non-conformities of ORMAZABAL’s products, solving them on site and contribute the conclusions of repair works (with the objective of coordinating or developing the most efficient corrective), • Provide product training to all customers’ staff REQUIREMENTS: • Background degree: Electro-mechanical knowledge, • 2-3 years experience, • Vocational Training/High Level Technical Degree, • Social skills, flexible, leader, team work, commited, • Ability to handle and solve unexpected situations, • Able to travel BENEFITS: • Medical, • Dental, • Vision, • 401k, • HSA You will join an innovative company that leads the industry where you can develop your professional career.

Job Description**MUST LIVE WITHIN 60 miles of Rochester NYBFC Solutions, the nation’s leader in HVAC preventative maintenance is growing again! We are hiring a Filter Technician for our Filter Service Department as a Full-time employee in our Rochester, NY market. Starting pay for the Service Technician role will be up to $24.00/hour, depending on experience and qualifications. We offer the following benefits: • 401(k) with employer matching, • Excellent advancement opportunities, • Company provided cell phone., • Company vehicle, • Dental insurance, • Health insurance, • Vision insurance, • 8 paid holidays Service Technician Job Requirements: • FREQUENT overnight/out of town travel., • For insurance purposes, to operate the company vehicle, you must be at least 21 years of age., • Possess and maintain a valid Driver's License subject to continuous review., • Must be comfortable with and confident working at heights up-to 40 feet above ground level and using extension ladders., • Meet ladder safety requirements as defined by OSHA., • Weigh less than 275 lbs due to ladder weight restriction limit, • Must be comfortable working outside in all weather conditions., • Integrity – must act with integrity at all times., • Must demonstrate a superior Customer Service attitude., • Be comfortable using the Customer’s & Company technology platform., • Work independently with remote supervision & the Field Support Team., • A typical work week will require 45 – 50 hours., • Facility and/or grounds maintenance, • Construction, • HVAC, • Cable installation BFC Solutions is an Equal Opportunity Employer #IND123

Job DescriptionDescription: Paylocity is an award-winning provider of cloud-based HR and payroll software solutions, offering the most complete platform for the modern workforce. The company has become one of the fastest-growing HCM software providers worldwide by offering an intuitive, easy-to-use product suite that helps businesses automate and streamline HR and payroll processes, attract and retain talent, and build a strong workplace culture. While traditional HR and payroll providers automate basic HR processes such as payroll and benefits administration, Paylocity goes further by developing tools that HR and businesses need to compete for talent and deliver against the expectations of the modern workforce. We give our employees what they need to succeed, including great benefits and perks! We offer medical, dental, vision, life, disability, and a 401(k) match, as well as perks that support you, your family, and your finances. And if it’s career development you desire, we provide that, too! At Paylocity, people matter most and have always been at the heart of our business. When you feel like you belong, work is no longer work – it's personal. At Paylocity, we believe better employees lead to better companies. Workplaces and cultures that care will build the future, and at Paylocity, we’re doing just that. Join us as we change the future and transform your career! In-Office: This is a 100% in-office role based at our New York location. Remote or hybrid work is not available for this position. Candidates must be able to work on-site five days per week during designated work hours. Position Overview: The Workplace Coordinator (internally titled Facilities Specialist) will assist the Facilities team with facilities-related issues as well as provide assistance to the facility management team as needed. Primary duties will include assisting the Facilities team with responding to work orders, space planning, stock replenishment, equipment maintenance and vendor management. Strong customer service skills are required for this position. Responsibilities: The below represents the primary duties of the position, others may be assigned as needed. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Support work related events/meetings including but not limited to: catering services, room reservations, space set-up and teardown., • Resolve problems associated with all building services including: janitorial, food service, coffee services, parking, vending, badging, conference rooms, cubes, as well as, interior and exterior furnishings, fixtures and equipment., • Manage and coordinate work with 3rd party vendors including: tracking work order completion, vendor and client follow up, and ensuring high service levels are achieved., • Assist with ensuring facilities team’s goals and objectives are met., • Collaborate with facilities team members on maintaining and updating floorplans/office moves., • Recommend continuous quality improvement practices., • Assist with replenishing fruit, coffee supplies, kitchen products and nuts., • Coordinate and/or assist with special events, set up, tear down, supply ordering., • Provide support for meetings and conference room reservations as needed., • Provide facility specific assistance to the project management team as needed., • Responsible for reporting any building or equipment malfunctions to Facilities Manager., • Serve as a liaison between employees and the engineering staff called in to fix problems., • Stock office supply areas., • Assist with moves of furniture and equipment., • Respond to internal and external client’s inquires and concerns., • Follow up with clients to ensure customer satisfaction., • Assist with site inspections (related to fire department, buildouts, etc.)., • Other duties as assigned., • High school diploma or GED required; college degree preferred., • 1-2 years or more experience working in office services or building/facilities management roles, of customer service support roles., • Background in HVAC Equipment and components preferred. Mechanical mind, willing or able to fix items, furniture, painting, drywall work, plumbing., • Must be able to lift a minimum of 40 lbs., • Strong written and oral communication skills, • Proficiency with Microsoft Office programs; excel, word and outlook, • Project management experience that demonstrates ability to track, drive and report on the status of multiple projects simultaneously., • Ability to stay organized while overseeing multiple initiatives and work well in a fast-paced environment., • Must be able to push, pull, bend and lift a minimum of 40 lbs., • Ability to sit and stand for extended periods of time. We embrace and encourage our employees’ differences in age, culture, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion or spiritual belief, sexual orientation, socio-economic status, veteran status, and other characteristics that make our employees unique. We actively cultivate these differences through our employee resource groups (ERGs), employee experiences, perspectives, talents, and approaches to drive innovation in the software and services we provide our customers. We comply with federal and state disability laws and make reasonable accommodations for applicants and employees with disabilities. To request reasonable accommodation in the job application or interview process, please contact . This email address is exclusively designated for such requests, aligning with federal and state disability laws. Please do not send resumes to this email address, as they will be removed. The base pay range for this position is $28,600 - $43,680/yr; however, base pay offered may vary depending on job-related knowledge, skills, and experience. This position offers a full range of benefits outlined here. This information is provided per the relevant state and local pay transparency laws for the location in which this position will be performed. Base pay information is based on market location. Applicants should apply via . Requirements:

Job Description ProArch is an IT services and consulting company headquartered in Atlanta, Georgia with an office in Rochester, New York. Our business is growing, and to serve our customers in the best possible manner, ProArch is looking to hire highly qualified, motivated, hard-working professionals. A position is open for an Associate Engineer. We are seeking a skilled and customer-focused Support Engineer to join our growing Managed Services team. In this role, you will be responsible for providing technical support to multiple clients across various industries, ensuring their IT systems are secure, stable, and optimized. You will work primarily on End-User Support in a fast-paced environment, managing multiple priorities, and delivering exceptional service. Key Responsibilities • Provide end-user technical support across client environments for hardware, software, and network issues., • Troubleshoot and resolve issues related to PC hardware, operating systems, and common business applications (e.g., Microsoft Office)., • Perform server and workstation administration, including patching, monitoring, and performance optimization., • Manage initial PC setup, imaging, and configuration for new users and devices., • Support and configure VPNs and remote workplace connections., • Perform malware detection and remediation to maintain endpoint security., • Administer and troubleshoot Microsoft Intune and Autopilot deployments., • Manage and support Microsoft 365 services including Exchange Online, Teams, and SharePoint., • Assist in Microsoft Azure resource management and access controls., • Receive and process tickets triggered by event monitoring, ensuring timely triage, resolution, or escalation as needed., • 2–5 years of experience in IT support, helpdesk, or managed services environments., • Strong knowledge of Windows operating systems and Microsoft 365 ecosystem., • Hands-on experience with Microsoft Intune, Autopilot, and Azure administration., • Solid understanding of network connectivity, VPNs, and remote desktop support., • Proficiency in PC imaging, software deployment, and endpoint management., • Ability to handle multiple priorities and deliver results in a fast-paced, SLA-driven environment., • Excellent communication and problem-solving skills with a customer-first mindset.