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1Password is growing faster than ever. We’ve surpassed $400M in ARR and we’re continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing and the Utah Mammoth. About 1Password At 1Password, we’re building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Extended Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world’s most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work. If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future. We’re building out our Vulnerability Management team, and we’re looking for an Engineering Manager to help shape it. This team helps ensure that security risks across 1Password’s software, infrastructure, and dependencies are identified, prioritized, mitigated, and resolved quickly, while ensuring a great user experience. The team is responsible for our internal vulnerability management program and our public-facing Bug Bounty program. Internally, we partner with product, design and development teams, along with security specialists to ensure vulnerabilities are prioritized and remediated appropriately. Externally, we partner with the security research community, publications, and other specialists to identify and remediate security issues, while upholding principles of transparency as a responsible industry leader. As an Engineering Manager, you’ll be responsible for enabling your team to deliver meaningful impact while maintaining a healthy, accountable, and collaborative environment. You’ll set clear direction, shape technical and delivery strategy with your team, support the growth and performance of engineers, and ensure strong communication and alignment with cross-functional partners to successfully achieve team and organizational goals. This is a remote opportunity within Canada and the US. What we're looking for: * Strong background working in software development, either as a software engineer, security researcher, tester, or as an engineering manager of software development teams. * Strong background building, scaling, coaching and leading high performance software development or engineering teams. * Strong experience communicating with internal and external stakeholders; interacting with members of the public on behalf of an organization, and communicating risk to senior leadership teams. * Strong experience working within the security domain, either working for a security company, as part of or managing security teams, as a security developer, engineer, or researcher. * Experience with vulnerability management programs - this may come in the form of a program owner, security researcher, pentester, security developer, security engineer, work on bug bounty programs, etc. * Experience with AI Adoption, AI Tooling, and enablement * Experience coordinating and delivering on large scale projects Bonus points for: * Prior experience working with application security teams in a medium sized tech organization * Prior experience with all of pentesting, bug bounty programs and vulnerability management * Prior experience working closely with governance, risk and compliance teams * Significant experience with AI tooling in the security space * Significant experience building and scaling security teams * Significant experience building new teams from scratch and working with ambiguity to set clear boundaries and technical direction What you can expect: * Manage a team of engineers and develop engineering leads. Foster an environment of innovation, execution and collaboration. * Rapidly mature and scale the Vulnerability Management Program at 1Password, with a clear focus on innovation and AI * Conduct recruiting and hiring activities to build and grow a team of strong engineers to create a high performance and inclusive workplace. * Work to scope and plan key deliverables for projects and initiatives with the team. * Drive execution with an emphasis on iterations and deliverables, quality, velocity and communication. * Provide technical leadership to engineers both in your team and across the engineering organization. Even if you don't tick all these boxes, we want to hear from you. We understand that everyone's experiences are unique. The most important thing you can bring to this job is the drive to dive in, get the work done, and fix root causes instead of treating symptoms. We believe in continuous learning and support professional development on the job with a budget to back it up. If you bring a desire to do the right thing for our customers, a sense of ownership over the product you work on, and a focus on shipping quality code, we want to hear from you. USA-based roles only: The annual base salary for this role is between $192,000 USD and $278,000 USD, plus immediate participation in 1Password's benefits program (health, dental, 401k and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs. Canada-based roles only: The annual base salary for this role is between $171,000 CAD and $248,000 CAD, plus immediate participation in 1Password’s generous benefits program (health, dental, RRSP and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs. At 1Password, we approach each individual's compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set. This posting is for an existing vacancy. Our culture At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first. You’ll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said, ___. Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We’re looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results. How we work with AI We are committed to leveraging cutting-edge technology—including AI—to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn't just encouraged—it's an essential part of how we will be successful at 1Password. This approach extends to our hiring process—candidates are welcome to use AI tools responsibly and thoughtfully during the application process. Our approach to remote work We believe in the power of remote work, but recognize that in-person connection is important to help us achieve our mission. While we are a remote-first company, travel for in-person engagement is a part of almost all roles, and we require our employees to be ready and willing to take part. Frequency will depend on role and responsibilities, and may include, but is not limited to: annual department-wide offsites, team meetings, and customer/industry events. What we offer We believe in working hard, and rewarding that hard work through our benefits. While not an exhaustive list, here is a glance at what we currently offer: Health and wellbeing 👶 Maternity and parental leave top-up programs 🩺 Competitive health benefits 🏝 Generous PTO policy Growth and future 📈 RSU program for most employees 💸 Retirement matching program 🔑 Free 1Password account Community 🤝 Paid volunteer days 🏆 Peer-to-peer recognition through Bonusly 🌎 Remote-first work environment *Some roles in our GTM team are currently being hired for in-person hybrid work in Toronto and Austin. These roles will specify on the posting. You belong here. 1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love. Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at and we’ll work to meet your needs. Remote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we're experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you've got questions or concerns about this, your talent partner would be happy to address them with you. Successful applicants will be required to complete a background check that may consist of prior employment verification, reference checks, education confirmation, criminal background, publicly available social media, credit history, or other information, as permitted by local law. 1Password uses artificial intelligence (AI) and machine learning (ML) technologies, including natural language processing and predictive analytics, to assist in the initial screening of employment applications and improve our recruitment process. See ___ for the latest third party bias audit information. If you prefer not to have your application assessed using AI/ML features, you may opt out by completing ___. For additional information see our ___.

About Us: Revive is a dynamic and innovative organization specializing in healthcare delivery and technology. We pride ourselves on delivering exceptional products/services and building strong, long-lasting relationships with our valued clients. This is a remote (U.S. based) position however occasional travel to customer locations will be required as needed to support program deliver conduct training and build relationships The Customer Success Manager II is responsible for managing a portfolio of customer programs to ensure successful execution of program and service deliverables. Provide incremental revenue and increase profitability for a portfolio of Revive contracts. Implement, promote and manage programs. Develop relationships with key contacts, provide consultation and program troubleshooting. Assist client companies by identifying their unique health risks and assist in the development of system-wide action plans. Recommend and implement new workplace services. Ensure client satisfaction and retention of contracts. Provide ongoing support to client companies to make positive lifestyle changes in their workforce. Provide onsite services as needed. Provide direction and oversight for accounts assigned. Duties • Manages assigned book of business, • Manage and negotiate renewals (provide renewal quote to customer-renewal analysis completed by underwriter), • Revenue growth for all assigned accounts through upsell/cross-sell and/or renewal increases, • Serves as subject matter expert and consults with customers (internal and external) as needed on topics such as; crisis, organizational risk, program strategy, formal referral process, supervisory trainings, workplace policies, OD projects for all segments, • Available for organizational consults, • Oversees implementation process to ensure that it is set up in accordance with contract and program strategy, • Conducts orientations as requested, • Evaluates program results and delivers quarterly reports to customers, • Sends referrals for any new sales (new logos) to Sales Directors, • Proactive outreach and relationship building with POCs, • Assists with follow ups on any customer complaints, • Educates customer/broker on scope of service, • Responsible for account retention, • Enters consults/contacts in CRM, • Identifies red flags for accounts at risk, • Direct all contract saves for all assigned accounts, • Regular, monthly account reviews with VP, COO, and AMs to identify threats and opportunities, • Consults on strategies and solutions with customers, • Participates in annual meetings and/or other organizational events (health fairs) as appropriate to help build relationships with economic buyers in order to retain and sell more services, • Polishes and delivers proposals and sales presentations to assigned customers, • Bachelor’s degree in related field and at least 2 years' professional experience working in customer service field; EAP industry expert, consultative skills, account management experience., • Required certifications

What We Do At Terabase Energy, we are revolutionizing the solar industry through digitalization and automation. Our interconnected software and construction automation platform is designed to enhance the way large-scale solar projects are designed, optimized, and constructed. Collaborating with project developers, owners, and engineering & construction firms, we strive to create cutting-edge solutions that drive down costs and improve efficiency in solar energy deployment. Our diverse team comprises industry veterans, innovators, engineers, coders, and business strategists who are dedicated to this cause. Based in Berkeley, California, Terabase Energy is on an exciting growth trajectory, expanding its presence both nationally and internationally. Position Summary: We are seeking an experienced Senior BESS Controls Developer to join our team of skilled professionals dedicated to delivering cutting-edge energy management solutions. This individual will play a key role in developing and optimizing EMS software to enable seamless integration of energy assets such as Battery Energy Storage Systems (BESS), renewable energy sources, and grid interfaces. The role combines hands-on EMS controls development expertise with a strategic focus on product lifecycle management. The Senior BESS Controls Developer will lead the design, development, and deployment of advanced EMS solutions tailored to renewable energy and storage systems. This position will involve working with multidisciplinary teams, managing product development pipelines, and ensuring compliance with grid codes and customer requirements. Key responsibilities include software design, system optimization, and field validation, along with active collaboration with hardware, software, and business teams to ensure the delivery of best-in-class energy management products. Key Responsibilities: Energy Management System (EMS) Development: · Architect, design, and develop EMS software for renewable energy assets, including real-time control and optimization. · Integrate EMS solutions with SCADA platforms and third-party systems for seamless data communication and operational efficiency. Product Development and Lifecycle Management: · Lead the EMS product development lifecycle from concept through deployment and maintenance. · Define product requirements in collaboration with internal teams and external stakeholders. · Ensure compliance with relevant industry standards, protocols, and grid codes. Control Systems Optimization: · Develop control algorithms for EMS to enhance operational efficiency, reliability, and grid stability. · Implement advanced functionalities such as load forecasting, demand response, and optimal dispatch. Collaboration and Leadership: · Collaborate with software and hardware engineers, project managers, and business development teams to align on technical solutions. · Mentor junior engineers and support knowledge-sharing initiatives within the team. Testing and Deployment: · Perform simulations, Hardware-in-the-Loop (HIL) testing, and field validation of EMS functionalities. · Troubleshoot and resolve technical issues during deployment and operations. Innovation and Continuous Improvement: · Stay updated on industry trends, emerging technologies, and market demands. · Drive innovation and process improvement initiatives to maintain a competitive edge. Educational Background: · Bachelor’s or Master’s degree in Electrical Engineering, Computer Science, or related fields. Experience: · 7-10+ years of EMS development experience, preferably in renewable energy, BESS, or grid-tied systems. · Proven track record in product development and deployment. Technical Skills: · Expertise in control algorithms, power systems modeling, and EMS software architecture. · Strong programming skills in Python, Java, or similar languages. · Experience with communication protocols (e.g., Modbus, DNP3, IEC 61850). · Familiarity with SCADA systems, databases, and cloud-based solutions. Soft Skills: · Strong analytical and problem-solving abilities. · Excellent verbal and written communication skills. · Team-oriented mindset with leadership capabilities. Certifications (Preferred): · Certified Energy Manager (CEM), Professional Engineering (PE) license, or equivalent. Compensation And Benefits Our salary ranges are determined by role, level, and location. The salary range for this role will be $130,000- $160,000. Within each posted range individual pay is determined (and may be greater or higher) dependent on work location and additional factors, including job-related skills, experience, and relevant education or training. Terabase offers competitive compensation along with a comprehensive benefits packag,e including: • Join a passionate and collaborative team building industry-first technology, • Generous time off and holiday policy, • Remote flexibility, • Flexible time off, • Comprehensive benefits package, • Career progression, • 401k match, • Stock options, • Home officeset-up allowance, • And much more! Terabase is an equal opportunity employer. We recruit, hire, employ, train, promote, and compensate individuals based on job-related qualifications and abilities. We strongly encourage people of all backgrounds to apply. We do not discriminate for any reason including race, color, sex, gender, age, religion or religious creed, national origin, ancestry, citizenship, marital status, sexual orientation, gender identity, gender expression, genetic information, physical or mental disability, military/ veteran status, or any other characteristic protected by law. We offer a welcoming and inclusive environment in service to one another, our products, the diverse consumers we represent, and the communities we call home. Principles only. This role is not open to receiving agency candidates, and any contingent submissions will not be considered. Terabase Energy does not utilize third-party recruitment agencies. Please contact our Recruiting team at with any staffing-related inquiries.

POS-31350 Our mission at HubSpot is to help millions of organizations grow better. As an Internal Audit Co-Op, you’ll support initiatives that strengthen the accuracy, reliability, and efficiency of our financial and operational processes. You’ll work closely with teams across Finance while gaining hands-on experience in internal controls, SOX testing, and audit best practices. Your work will directly contribute to building a strong compliance foundation that supports HubSpot’s long-term growth. • Support Internal Audit in improving financial close processes and enhancing HubSpot’s policies and procedures., • Contribute to updates and ongoing improvements of our Sarbanes-Oxley (SOX) reporting framework., • Partner cross-functionally with accounting, tax, accounts payable, financial reporting, and FP&A as an independent and supportive business partner., • Assist with SOX testing to help ensure accuracy and reliability in financial reporting., • Support operational audits, including documenting processes, evaluating controls, and identifying opportunities for improvement., • Maintain and refine team resources such as the Internal Audit Wiki to ensure clarity and accessibility of information., • Help implement updates within our systems and support other audit-related projects as needed. Required Qualifications • Currently enrolled in a degree program in accounting, finance, business, data analytics, or a related field—or equivalent practical experience, • Able to commit to a full-time, 40-hour/week co-op from June to December 2026, • Strong attention to detail and organizational skills., • Ability to analyze information, identify patterns, and communicate insights clearly., • Interest in internal audit, risk management, financial reporting, or controls., • Comfort working in a dynamic, fast-paced environment., • Strong written and verbal communication skills., • Ability to work independently and collaboratively with cross-functional teams. Nice-to-Have Qualifications • Familiarity with internal controls concepts (e.g., SOX, risk assessments, audit testing)., • Experience working with spreadsheets, databases, or basic analytics tools., • Prior internship, co-op, or project work in finance, accounting, or audit., • Location: United States, • Work Preference Eligibility: Onsite / Hybrid / Remote, • Travel/Shift Requirements: None, • Applications must be submitted by Friday, February 6th, at 5:00pm EST., • Applications must be submitted in English., • Cover letters are not required. Pay & Benefits The cash compensation below includes base salary, on-target commission for employees in eligible roles, and annual bonus targets under HubSpot’s bonus plan for eligible roles. In addition to cash compensation, some roles are eligible to participate in HubSpot’s equity plan to receive restricted stock units (RSUs). Some roles may also be eligible for overtime pay. Individual compensation packages are tailored to your skills, experience, qualifications, and other job-related reasons. ___ will help guide how we recommend thinking about the range you see. Learn more about HubSpot’s ___. Benefits are also an important piece of your total compensation package. Explore the ___ HubSpot offers to help employees grow better. At HubSpot, fair compensation practices aren’t just about checking off the box for legal compliance. It’s about living out our value of transparency with our employees, candidates, and community. Annual Cash Compensation Range: $24 USD We know the ___ and___ can get in the way of meeting spectacular candidates, so please don’t hesitate to apply — we’d love to hear from you. If you need accommodations or assistance due to a disability, please reach out to us ___. At HubSpot, we value both flexibility and connection. Whether you’re a Remote employee or work from the Office, we want you to start your journey here by building strong connections with your team and peers. If you are joining our Engineering team, you will be required to attend a regional HubSpot office for in-person onboarding. If you join our broader Product team, you’ll also attend other in-person events, such as your Product Group Summit and other gatherings, to continue building on those connections. If you require an accommodation due to travel limitations or other reasons, please inform your recruiter during the hiring process. We are committed to supporting candidates who may need alternative arrangements Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Germany Applicants: (m/f/d) - link to HubSpot's Career Diversity page ___. India Applicants: link to HubSpot India's equal opportunity policy ___. About HubSpot HubSpot (NYSE: HUBS) is an AI-powered customer platform with all the software, integrations, and resources customers need to connect marketing, sales, and service. HubSpot's connected platform enables businesses to grow faster by focusing on what matters most: customers. At HubSpot, bold is our baseline. Our employees around the globe move fast, stay customer-obsessed, and win together. Our culture is grounded in four commitments: Solve for the Customer, Be Bold, Learn Fast, Align, Adapt & Go!, and Deliver with HEART. These commitments shape how we work, lead, and grow. We’re building a company___. We focus on brilliant work, not badge swipes. By combining clarity, ownership, and trust, we create space for big thinking and meaningful progress. And we know that when our employees grow, our customers do too. Recognized globally for our award-winning culture by Comparably, Glassdoor, Fortune, and more, HubSpot is headquartered in Cambridge, MA, with employees and offices around the world. Explore more: HubSpot may use AI to help screen or assess candidates, but all hiring decisions are always human. More information can be found ___. By submitting your application, you agree that HubSpot may collect your personal data for recruiting, global organization planning, and related purposes. Refer to HubSpot's ___ for details on data processing and your rights.

Credo AI is a venture-backed company on a mission to empower organizations to responsibly build, adopt, procure and use AI at scale. Credo AI has built a pioneering platform for context-driven AI governance, AI risk assessment and compliance (to regulations like the EU AI Act and standards like NIST AI RMF, ISO 42001 etc) to ensure compliant, fair, and auditable development and use of AI. Our goal is to move responsible AI development from an “ethical” choice to an obvious one-by ensuring AI’s benefits are universally accessible while addressing the full spectrum of its risks. We aim to do this both by making it easier for organizations to integrate responsible AI Governance practices into their AI development and by collaborating with regulators/policymakers to set up appropriate ecosystem incentives. Founded in 2020, Credo AI has been recognized as a one of the ___ by Fast Company, a ___ by the World Economic Forum, named to the CBInsights' ___ and World's Most Promising Startups list, and included in Fast Company’s ___ and ___ by Madrona, Goldman Sachs, Microsoft and Pitchbook. As a Customer Success Manager at Credo AI, you will guide customers in the enterprise-wide adoption of the Credo AI Governance Platform. You will lead account and project management through the lifecycle, drive platform adoption across teams, and ensure customers realize long-term value. As a trusted advisor and primary point of contact, you will align platform capabilities to customer needs, support success plans, and collaborate cross-functionally to deliver meaningful outcomes. * Lead enterprise-wide adoption of the Credo AI Governance Platform; by managing projects and coordinating with internal teams to ensure successful and timely delivery. * Oversee all customer lifecycle activities, including delivering onboarding and training, coordinating support, leading business reviews, managing retention, supporting renewal and expansion, and driving advocacy. * Define and execute success plans aligned to customer goals and milestones to drive governance outcomes and long-term value. * Develop a deep understanding of customer priorities, decision-making dynamics, and success drivers to support long-term growth. * You have 5+ years of experience in enterprise Customer Success, Account Management, or Implementation roles within B2B SaaS companies, with a track record of managing and growing large accounts. * You bring strong project management skills and have successfully led multiple concurrent customer engagements. * You are an excellent communicator who can articulate complex concepts to both technical and non-technical audiences and advocate effectively for customer needs. * You work well across functions and can align teams including Sales, Product, and Engineering to support customer success. * AI fluency or willingness to learn is a requirement. * Prior work in a startup environment managing Fortune 500 customers. * Experience implementing GRC software. * Familiarity with AI governance frameworks and operationalizing governance workflows. * Ability to support US time zone hours (EST or CST) While this is a remote role and we're a fully distributed team, we routinely meet up in-person. We support individual members to coordinate in-person coworking whenever possible, and organize company-wide offsites multiple times a year. At Credo AI we value diversity, equity, and inclusion as core principles in our work environment, and the development of our product offerings, and we have implemented initiatives to foster and support these values. Credo AI Benefits & Perks * Competitive Salary and Equity * Health: We offer health, dental, and vision coverage. We also offer an ergonomic benefit to cover the costs of equipment to help staff stay healthy while working, both in the office and at home. * Coworking: We will cover the cost of co-working spaces like WeWork and in-person meetups. * Unlimited PTO: Credo AI has unlimited time off to support our employees * Generous Parental Leave: We offer up to 12 weeks of paid parental leave. * 401(k) plan for employees (US only)

GitLab is an open core software company that develops the most comprehensive ___, used by more than 100,000 organizations. Our ___ is to enable everyone to contribute to and co-create the software that powers our world. When everyone can contribute, consumers become contributors, significantly accelerating the rate of human progress. This mission is integral to our culture, influencing how we hire, build products, and lead our industry. We make this possible at GitLab by running our ___ on our product and staying aligned with our ___. Learn more about ___. Thanks to products like ___, and ___, customers get the benefit of AI at every stage of the SDLC. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier. All team members are encouraged and expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact across our global organisation. Strategic Account Executive, Enterprise Location: Remote - Chicago, Illinois An overview of this role GitLab is the most comprehensive AI-powered DevSecOps platform for software innovation. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 40 million registered users and more than 50% of the Fortune 100 trust GitLab to ship better, more secure software faster. This role is a member of our AMER Enterprise Team. The right candidate will have a positive record of Enterprise Sales experience along with solid background in the software development lifecycle in areas like CI/CD automation, secure development practices, and infrastructure modernization in a regulated environment. What you’ll do • Supports GitLab’s ___ prospects and customers., • Provide account leadership and direction in the pre- and post-sales process, • Conduct sales activities including prospecting and developing opportunities in large/strategic accounts, • Ensure the successful rollout and adoption of GitLab products through strong account management activities and coordination with pre-and-post sales and support resources, • Be the voice of the customer by contributing product ideas to our ___, • Generate qualified leads and develop new customers in conjunction with our strategic channel partners ., • Expand knowledge of industry as well as the competitive posture of the company, • Prepare activity and forecast reports, • Contribute to root cause analysis on wins/losses., • Communicate lessons learned to the team, including account managers, the marketing team, and the technical team, • Assist sales management in conveying customer needs to product managers, and technical support staff, • Utilize a consultative approach, discuss business issues with prospect and develop a formal quote, a written sales proposal or a formal sales presentation addressing their business needs., • Develop an account plan to sell to customers based on their business needs., • Collaborate with Marketing on marketing strategies. What you’ll bring • A true desire to see customers benefit from the investment they make with you, • Able to provide high degree of account management and control, • Work under minimal supervision on complex projects, • Experience selling into large organizations, • Ability to leverage established relationships and proven sales techniques for success, • Excellent negotiation, presentation and closing skills, • Preferred experience with Git, Software Development Tools, Application Lifecycle Management, or security/App Sec tools, • You share our ___, and work in accordance with those values., • Ability to use GitLab, • Ability to travel if needed and comply with the ___ How GitLab will support you • ___, ___ work environment, • ___ support Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from ___ are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. Remote-Global Remote-Global The base salary range for this role’s listed level is currently for residents of listed locations only. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, and alignment with market data. See more information on our ___ and ___. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary. California/Colorado/Hawaii/New Jersey/New York/Washington/DC/Illinois/Minnesota pay range$98,600—$174,000 USD Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process. Privacy Policy: Please review our ___ Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also ___ and ___. If you have a disability or special need that requires ___, please let us know during the ___.

1Password is growing. We’ve surpassed $400M in ARR and we’re continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing. About 1Password At 1Password, we’re building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Unified Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world’s most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work. If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future. Here at 1Password we are deeply committed to customer privacy and security. The Security Team is passionate about our role in that mission and the ideal candidate for this role will share our excitement. Security isn't just a feature at 1Password, it's our foundation. The Security Operations team's mission is to protect the business by securing the systems, tools, and processes that power how we work. Our goal is to keep 1Password productive, resilient, and safe through proactive controls, thoughtful risk management, and continuous improvement. We're looking for a Staff Security Engineer to found and lead the DevSecOps function within our Corporate Security team. You'll have real ownership and latitude to shape how developer security works at 1Password. That means setting the technical vision, driving the standards and controls that engineering teams rely on, and building a well-run program that scales with the organization. This role works in close partnership with Infrastructure Security, and operates at a scope that touches every team that ships code. This role sits within Corporate Security and reports to the Manager of Corporate Security. This is a remote opportunity within Canada and the US. What we're looking for: * Minimum of 8 years of combined experience in security engineering, DevSecOps, platform security, or closely related engineering roles, with deep focus on securing developer environments, CI/CD, or software supply chains. * Deep, hands-on expertise in GitHub Enterprise security and governance, including branch protections, secret scanning, access controls, repository standards, Actions security, and audit logging at scale. * Proven ability to design and implement security controls that integrate into CI/CD pipelines without meaningfully degrading developer velocity. Experience with GitHub Actions and familiarity with how pipeline security scales across a large engineering organization. * Solid understanding of software supply chain security within developer environments, including dependency hygiene (npm, pip, and similar), token and secret management, secure package consumption practices, and SBOM generation. * Practical experience solving security challenges introduced by AI-assisted and agentic development. We are looking for evidence that you've engaged seriously with the problem: you've made real calls about how to govern AI coding tools in a production environment, defined policy and technical controls for tools like Copilot, Cursor, or Claude Code. * Comfortable making architectural decisions that span multiple teams. You set standards and patterns that other engineers adopt; you don't just produce individual deliverables. Experience designing scalable, reusable security controls that prevent entire classes of future problems. * Strong scripting and automation skills in Python, Bash, Terraform, or similar, with demonstrated ability to build tooling that scales security controls without proportional manual effort. * Ability to build alignment with Platform Engineering and other engineering stakeholders, translate security requirements into developer-friendly implementations, and influence engineering-wide standards without direct authority. * A track record of elevating the people around you through mentorship, documentation, and deliberately creating growth opportunities for other engineers. Staff-level impact means the team gets better because you're in it. * Experience participating in on-call rotations and contributing to investigations involving developer tooling, source control, or credential exposure. Familiarity is a must, expertise is a nice to have. What you can expect: * Own the DevSecOps function: You'll have the latitude and mandate to build a well-run, properly owned developer security program at 1Password. You'll set the technical direction, define the operating model, and drive it with a counterpart in Infrastructure Security. This is a high-ownership, high-impact role, and the decisions you make here will shape how engineering builds securely for years. * Own GitHub and CI/CD security: Lead the program to harden 1Password's GitHub Enterprise environment and CI/CD pipelines. This includes governance frameworks, repository standards, Actions security, audit visibility, and the controls that make secure defaults the easy path for engineering teams. * Define AI-assisted development security: As 1Password's engineering teams adopt AI coding tools and agentic workflows, you'll own the security model for how that happens. You'll build the guardrails, define the governance standards, and ensure that agentic and AI-generated code workflows meet our risk and compliance requirements. This is a genuinely novel problem space and you'll be setting the direction, not following a playbook. * Harden the software supply chain: Drive and work with partner teams on improvements to dependency hygiene, secret management practices, token governance, and secure package consumption across the engineering organization. Design controls that scale and that teams can adopt with minimal friction. * Set standards engineering teams actually use: Build secure templates, baseline configurations, and developer-friendly guardrails that engineering teams adopt because they make their work easier, not just because security requires it. Good DevSecOps is invisible when it works. * Partner with Platform Engineering: Work closely with Platform Engineering as a peer-level security partner, ensuring that developer tooling and platform infrastructure evolve with security embedded in the design rather than added after the fact. * Elevate the team and the org: Mentor engineers across Corporate Security and the broader Security Operations organization. Actively distribute ownership to scale your impact and create growth opportunities for others. Contribute to the hiring process and help develop how we assess candidates. * Support Corporate Security operations: Participate in the Corporate Security on-call rotation. Contribute to investigations involving developer tooling, credential exposure, or workflow misuse when they arise. USA-based roles only: The annual base salary for this role is between $192,000 USD and $278,000 USD, plus immediate participation in 1Password's benefits program (health, dental, 401k and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs. Canada-based roles only: The annual base salary for this role is between $167,000 CAD and $242,000 CAD, plus immediate participation in 1Password’s generous benefits program (health, dental, RRSP and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs. At 1Password, we approach each individual's compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set. This posting is for an existing vacancy. Our culture At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first. You’ll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said, ___. Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We’re looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results. How we work with AI We are committed to leveraging cutting-edge technology—including AI—to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn't just encouraged—it's an essential part of how we will be successful at 1Password. This approach extends to our hiring process—candidates are welcome to use AI tools responsibly and thoughtfully during the application process. Our approach to remote work We believe in the power of remote work, but recognize that in-person connection is important to help us achieve our mission. While we are a remote-first company, travel for in-person engagement is a part of almost all roles, and we require our employees to be ready and willing to take part. Frequency will depend on role and responsibilities, and may include, but is not limited to: annual department-wide offsites, team meetings, and customer/industry events. What we offer We believe in working hard, and rewarding that hard work through our benefits. While not an exhaustive list, here is a glance at what we currently offer: Health and wellbeing 👶 Maternity and parental leave top-up programs 🩺 Competitive health benefits 🏝 Generous PTO policy Growth and future 📈 RSU program for most employees 💸 Retirement matching program 🔑 Free 1Password account Community 🤝 Paid volunteer days 🏆 Peer-to-peer recognition through Bonusly 🌎 Remote-first work environment *Some roles in our GTM team are currently being hired for in-person hybrid work in Toronto and Austin. These roles will specify on the posting. You belong here. 1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love. Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at and we’ll work to meet your needs. Remote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we're experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you've got questions or concerns about this, your talent partner would be happy to address them with you. Successful applicants will be required to complete a background check that may consist of prior employment verification, reference checks, education confirmation, criminal background, publicly available social media, credit history, or other information, as permitted by local law. 1Password uses artificial intelligence (AI) and machine learning (ML) technologies, including natural language processing and predictive analytics, to assist in the initial screening of employment applications and improve our recruitment process. See ___ for the latest third party bias audit information. If you prefer not to have your application assessed using AI/ML features, you may opt out by completing ___. For additional information see our ___.

At First Advantage (Nasdaq: FA), people are at the heart of everything we do. From our customers and partners to our greatest advantage — our team members. Operating with empathy and compassion, First Advantage fosters a global inclusive workforce devoted to the diverse voices that make up our talent and products. Our team members empower each other to be their authentic selves and treat all with respect, integrity, and fairness. Say hello to a rewarding career and come join a leading provider of mission-critical background screening solutions to some of the most recognized Fortune 100 and Global 500 brands. What You'll Do: The Director of Customer Success leads a high-performing organization that drives value realization, retention, and expansion across customers. This executive owns the end-to-end post‑sales customer lifecycle-from onboarding through to renewal-ensuring operational excellence and measurable ROI aligned to vertical specific priorities (e.g., risk & compliance, operational efficiency, customer experience, and data security). You will build the vertical strategy for a portfolio of complex enterprise accounts, partnering cross-functionally with Sales, Operations, Product, Customer Care, and Marketing to deliver exceptional customer outcomes and sustainable revenue growth. While the role is 100% remote there will be up to 25% travel as needed for client needs. Individual must be located in the United States. Responsibilities: Strategy & Leadership • Define and execute the vertical CS strategy, segmented by sub-vertical and customer tier, • Build, scale, and mentor a diverse team of Customer Success Managers and Directors., • Establish a value framework with finance-relevant KPIs, outcome maps, and executive communications (QBRs)., • Ensure successful onboarding and time-to-value with robust project governance for complex, multi-stakeholder programs., • Drive QBR cadence with key stakeholders; communicate value tied to business cases and regulatory imperatives., • Drive adoption, maturity, and expansion through structured success plans, territory maps and executive sponsorship programs., • Build customer advocacy (references, case studies, advisory boards) aligned to the finance ecosystem.Cross-Functional Partnerships, • Partner with Product on voice-of-customer, roadmap validation, beta programs, and finance-grade features (security, reporting, controls)., • Partner with Implementation teams for onboarding, reduce time-to-value, and ensure high-quality project delivery., • Align with Sales teams on expansion strategies, whitespace analysis, commercial alignment, and account plans., • Collaborate with Support and Engineering on incident management, major incident communications, and reliability narratives.Operational Excellence, • Design and operationalize a CS operating model: segmentation, coverage, health scoring, success planning, QBR templates, renewals forecast, and escalation paths., • Bachelor's Degree or equivalent (MBA optional but preferred), • 3+ years of related experience in Account Management, • 2+ Years of organizational leadership experience, • 5+ years of experience managing accounts valued at over $500k (significant company experience managing complex, high-value accounts), • Ability to manage and lead during times of change and organizational transformation, • Understanding how to work growth businesses in a competitive environment, • Excellent tactical execution skills, • Strong sense of process and the ability to innovate on process tools and conventions, • Ability to craft detailed, well-written communications and proposal, • Maintain a high emphasis on teamwork, collaboration, and process innovation, • Ability to influence others through strong verbal and written communication, • Strategic mindset: self-directed, organized, analytical, and have excellent problem analysis/problem-solving skills, • Ability to build relationships, communicate effectively throughout an organization, influence, negotiate, and establish mutually agreeable expectations, • Diligent, resourceful, versatile, and able to multitaskWhy First Advantage is Your Next Big Career Move: First Advantage is going through a technology transformation! We are looking for experts who are excited to work with advanced technologies and provide best-in-class user experience, drive the development and deployment of scalable solutions, and smoothly guide our agile teams and clients through meaningful changes as we continue to expand our impact. Additional benefits offered to our eligible people include: • Ability to work remotely with occasional business travel., • Medical, Vision, Dental, and supplementary benefit plans, • 401k with an employer match, and an Employee Stock Purchase Plan (ESPP), • Competitive and flexible Paid Time Off (PTO) and 9 paid company holidays, • Access to tech and growth opportunities, and leaders who want you to succeed! More About Our Values Code, • Honor Honesty, Consistency, and Responsibility: Do the right thing, • Cultivate an environment of dignity: Show respect for the individual, • Take an Outside-In approach: Put the client first, • Think out-of-the-box: Innovate and create The salary range for this position is approximately $130-150K base annually. This range reflects our good faith estimate to pay fairly as to what our ideal candidates are likely to expect, and we tailor our offers within the range based on the selected candidate’s experience, industry knowledge, technical and communication skills, and other factors that may prove relevant during the interview process. #LI-LR1 United States Equal Opportunity Employment: First Advantage is proud to be a global leader in removing barriers and supporting our community members to ensure the changing demographics of the workforce are reflected in our hiring and employment practices. We value all of our candidates, employees, and clients, and place great emphasis on hiring and supporting qualified individuals in each role. We are an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, genetic information, or any other area protected by applicable law.

The Company Serving the People Who Serve the People Granicus is driven by the excitement of building, implementing, and maintaining technology that is transforming the Govtech industry by bringing governments and their constituents together. We are on a mission to support our customers by meeting the needs of their communities and implementing our technology in ways that are equitable and inclusive. Granicus has consistently appeared on the GovTech 100 list over the past 5 years and has been recognized as the best companies to work on BuiltIn. Over the last 25 years, we have served 5,500 federal, state, and local government agencies and more than 300 million citizen subscribers powering an unmatched Subscriber Network that uses our digital solutions to make the world a better place. With comprehensive cloud-based solutions for communications, government website design, meeting and agenda management software, records management, and digital services, Granicus empowers stronger relationships between government and residents across the U.S., U.K., Australia, New Zealand, and Canada. By simplifying interactions with residents, while disseminating critical information, Granicus brings governments closer to the people they serve—driving meaningful change for communities around the globe. Want to know more? See more of what we do ___. PLEASE NOTE - You must reside in Costa Rica to be considered for this position. Candidates living in other countries cannot be considered at this time. The Customer Success Consultant – Strategic Accounts is a trusted advisor responsible for driving adoption, value realization, and long-term success for a focused portfolio of high-value strategic customers. These customers receive a more personalized and proactive level of service, including quarterly Strategic Review meetings, collaborative Success Planning, and tailored support for budget planning efforts. This role is ideal for professionals with a strong background in customer success, account management, or consulting—particularly those who thrive in high-touch, relationship-driven environments. You will work closely with strategic U.S. and/or North American clients to align Granicus solutions with their evolving goals, ensuring they achieve measurable outcomes and remain long-term partners. #Costa Rica \n What your impact will look like here • Strategic Customer Engagement, • Serve as a dedicated strategic advisor to a smaller, high-impact book of business., • Conduct quarterly Strategic Review meetings with each customer to assess progress, align on goals, and identify new opportunities., • Develop and maintain shared Success Plans that outline customer objectives, key milestones, and success metrics., • Provide annual Budget Planning Documents to support customers in securing internal funding and planning for future investments., • Customer Success Management & Strategy, • Act as the primary point of contact for strategic customers, ensuring a seamless experience across onboarding, adoption, and renewal., • Collaborate cross-functionally with Sales, Implementation, and Support to resolve issues and deliver value., • Analyze customer usage data and engagement metrics to inform proactive outreach and strategic recommendations., • Monitor customer health and implement mitigation strategies to reduce churn risk., • Growth & Expansion, • Identify and nurture expansion opportunities through consultative conversations and strategic planning., • Partner with Sales to co-develop account growth strategies and support upsell/cross-sell initiatives., • Present tailored value propositions to executive stakeholders., • Ability/experience in ability to assist in RFP response process as well as to present in a finalist capacity to a customer, • Customer Advocacy & Experience, • Champion the voice of the customer internally, advocating for product enhancements and service improvements., • Contribute to customer reference programs and success story development., • Stay current on Granicus product updates, industry trends, and best practices in customer success., • Customer Success Operations, • Maintain accurate and up-to-date records in CRM and customer success platforms., • Follow standardized processes while contributing to continuous improvement initiatives., • Track and report on key performance indicators, including engagement, satisfaction, and retention. You will love this job if you have • 3–5+ years of experience in customer success, account management, or consulting, preferably with strategic or enterprise clients., • Proven ability to manage executive relationships and lead strategic planning conversations., • Strong analytical skills and comfort with data-driven decision-making., • Excellent communication, presentation, and interpersonal skills., • Experience with CRM systems (Salesforce preferred) and customer success tools., • PERFORMANCE METRICS, • Strategic Review completion rate and quality, • Success Plan adoption and alignment with customer goals, • Customer satisfaction and Net Promoter Score (NPS), • Retention and renewal rates, • Product adoption and usage growth, • Expansion revenue and opportunity identification \n Don’t have all the skills/experience mentioned above? At Granicus, we are trying to build diverse, inclusive teams. We do not have degree requirements for most of our roles. If you don’t meet every requirement above but are excited to learn more, we encourage you to apply. We might just be able to find another role that could be a perfect fit! Security and Privacy Requirements • Responsible for Granicus information security by appropriately preserving the Confidentiality, Integrity, and Availability (CIA) of Granicus information assets in accordance with the company's information security program., • Responsible for ensuring the data privacy of our employees and customers, their data, as well as taking all required privacy training in a timely manner, in accordance with company policies. The Team • We are a remote-first company with a globally distributed workforce across the United States, Canada, United Kingdom, India, Armenia, Australia, and New Zealand. The Culture • At Granicus, we are building a transparent, inclusive, and safe space for everyone who wants to be a part of our journey. • A few culture highlights include – Employee Resource Groups to encourage diverse voices, • Coffee with Mark sessions – Our employees get to interact with our CEO on very important and sometimes difficult issues ranging from mental health to work-life balance and current affairs. • Microsoft Teams communities focused on wellness, art, furbabies, family, parenting, and more.-=- - We bring in special guests from time to time to discuss issues that impact our employee population The Impact • We are proud to serve dynamic organizations around the globe that use our digital solutions to make the world a better place — quite literally. We have so many powerful success stories that illustrate how our solutions are impacting the world. See more of our impact ___. Granicus is committed to providing equal employment opportunities. All qualified applicants and employees will be considered for employment and advancement without regard to race, color, religion, creed, national origin, ancestry, sex, gender, gender identity, gender expression, physical or mental disability, age, genetic information, sexual or affectional orientation, marital status, status regarding public assistance, familial status, military or veteran status or any other status protected by applicable law.

We’re the leading digital marketing provider for insurance agencies in the United States. We’re committed to providing our clients with customer service they love and solutions that deliver results. BrightFire offers insurance agency websites, social media marketing, reviews & reputation management, search engine marketing, and local listings management. To learn more about BrightFire, visit our website at ___. ABOUT THE JOB We are looking for an experienced Director of Customer Success who is an excellent communicator, service-obsessed, a proactive problem solver, and tech-savvy. The Director of Customer Success's duties will include a broad range of tasks such as overseeing ongoing customer relationships, onboarding and client training, coordinating existing customer sales with our sales department, reducing churn, and increasing customer retention. You should also be able to provide insights on client interactions and feedback to help support future product and service development. This position is remote (USA only). WHAT YOU WILL DO General • Directly manage the customer success team, owning processes, department goals, and ongoing staff training., • Maintain customer satisfaction through proactive client communications, issue remediation, and risk assessments., • Responsible for ensuring the customer success team is building long-lasting customer relationships and fostering customer retention efforts., • Collaborate across the organization with Sales, Marketing, Product, Billing, Business Development, Design, and Development to address churn risks and increase customer retention and satisfaction. Customer Service • Manage day-to-day responsive and proactive customer service., • Handle escalations of client issues., • Oversee customer inquiries for technical and marketing support on a daily basis., • Understand and be able to explain how features within our website platform and digital marketing services relate to customer needs., • Manage customer expectations and collaborate with internal teams to resolve issues efficiently and effectively., • Proactively identify at-risk accounts to minimize churn., • Serve as the customer advocate for day-to-day and escalated issues and requests. Customer Onboarding and Training • Manage new customer onboarding, training, and execution of ongoing digital marketing services., • Oversee the onboarding and training of new and existing customers to drive adoption of services and new features., • Provide insights to customers to ensure that they get the most out of the platform with the aim of improving retention through feature adoption. Customer Success Processes • Continually improve onboarding and support processes., • Evaluate and improve documentation, FAQs, ticket system templates, and other communication infrastructure. Collaborate with Sales and Marketing • Collaborate with Sales on opportunities with existing clients (campaigns, support partnership pilot program customers, renewals, and expansion opportunities)., • Coordinate with Marketing around marketing activities to existing clients. EXPERIENCE & QUALIFICATIONS • 3+ years in Customer Success management. SaaS experience is a plus., • Proven track record of working in a customer-facing role while managing a team., • Must demonstrate relationship management and churn prevention skills, and the ability to engage clients on new services and features., • Experience with support ticketing systems and administration, such as Zendesk or HubSpot., • Excellent written and verbal skills; ability to explain technical concepts in a simple manner., • Analytical and process-oriented mindset with attention to detail, demonstrated desire for continuous learning and improvement., • Experience in analyzing support data and customer interactions to identify trends and growth opportunities., • Experience with online demo/presentation tools, such as Zoom, WebEx, or equivalent., • Experience with CRM applications, such as Salesforce, HubSpot, or equivalent., • A diplomatic demeanor to effectively resolve conflicts or customer escalations., • Helpful, but not required: Knowledge of the various digital marketing services we offer, including websites, SEO best practices, PPC advertising, social media, and online reviews. BENEFITS & PERKS • Competitive Salary, • Annual Performance Bonus, • Competitive Paid Time Off, • Approximately 10 Paid Holidays Per Year, • Two Floating Holidays, • Retirement Plan 401k + 4% Company Matching, • Paid Employee Medical Insurance Premiums, • Vision and Dental Insurance Available, • Remote Work Available (USA Only), • Flexible Work Schedules, • Company Provided Laptop BrightFire is an equal opportunity employer and our team is the foundation of our company. The collective sum of the individual differences, life experiences, knowledge, inventiveness, innovation, self-expression, unique capabilities, and talent that our dedicated staff invests in their work represents a significant part of not only our culture, but our reputation and achievement as well. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law. BrightFire will not tolerate discrimination or harassment based on any of these characteristics.

GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our ___ and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. ___ as we build technology that transforms how the world develops software. *Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. As a Strategic Account Executive for the Southeast region, you'll drive GitLab's enterprise growth by helping some of the area's most influential organizations adopt, implement, and expand their use of our AI-powered DevSecOps platform. You'll focus on strategic enterprise accounts, guiding customers through complex digital and DevSecOps transformations and driving pipeline generation that translates into measurable Net ARR and long-term expansion. In this role, you'll act as a key connector between customer stakeholders and GitLab's field organization so GitLab is seen as a trusted, long-term partner across the full sales cycle. In your first year, you'll be expected to build a strong enterprise portfolio across your territory, create repeatable sales motions, and consistently forecast and report on deal progress and account health. • Drive strategic growth by leading GitLab's enterprise accounts across the Southeast, serving as a trusted technology advisor to industry leaders in your territory., • Orchestrate winning sales strategies by bringing together Solutions Architects, Customer Success experts, Sales Development, Channel & Alliances, and other technical specialists to deliver transformative, AI-powered DevSecOps solutions., • Shape the future of software development by crafting innovative solutions that align GitLab's platform with customers' long-term vision, compliance needs, and business objectives., • Build deep, strategic partnerships by mastering your customers' industry landscape, success metrics, and growth trajectories so you can position GitLab as their indispensable technology ally., • Design and execute strategic account plans, including opportunity mapping, stakeholder alignment, and multi-threaded engagement, to expand GitLab usage within new and existing major accounts., • Lead end-to-end customer journeys from initial discovery through evaluation, negotiation, and successful implementation, ensuring a consistent, high-quality experience at every stage of the sales cycle., • Champion continuous improvement by contributing to forecasting and pipeline reviews, conducting sophisticated win/loss analyses, and sharing strategic insights that refine our go-to-market approach., • Prepare and deliver compelling customer-facing and internal presentations, proposals, and recommendations that clearly communicate value, business outcomes, and the path to long-term partnership with GitLab., • Experience driving complex B2B software sales cycles with enterprise customers, ideally in DevSecOps, software development tools, or adjacent SaaS solutions., • Background selling into large, strategic enterprise accounts in the Southeast United States, with the ability to build trusted C-level and senior stakeholder relationships across business and technical teams., • Knowledge of the Southeast enterprise market, including key industries, buying centers, and decision-making dynamics, with the ability to build and nurture a relevant professional network., • Ability to drive new business acquisition and expansion within enterprise accounts through consultative, multi-stakeholder sales motions that lead to sustainable, long-term customer partnerships., • Experience collaborating with channel and strategic partners to generate pipeline, co-sell, and support successful customer adoption., • Effective communication and interpersonal skills, with the ability to lead account strategy, influence internal and external stakeholders, and remain calm under pressure., • Ability to work in line with GitLab's values, use GitLab and Salesforce in your daily work, and travel as needed while following company travel policies. The Enterprise Sales team is responsible for driving growth, adoption, and long-term value for GitLab's AI-powered DevSecOps platform with our largest and most strategic customers. As a Strategic Account Executive focused on the Southeast, you'll be part of a distributed, all-remote team that works asynchronously across regions and partners closely with GitLab's sales engineering, marketing, and customer success teams. We value transparency, collaboration, and a consultative approach, and we support one another through shared account planning, regular deal reviews, and knowledge sharing focused on enterprise customers across the Southeast region. The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our ___ and ___. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary. United States Salary Range $98,600 - $174,000 USD How GitLab will support you • ___ support Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from ___ are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process. Privacy Policy: Please review our ___ Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also ___ and ___. If you have a disability or special need that requires ___, please let us know during the ___.

Description Founded in 2007, Initiate Government Solutions (IGS) a Woman Owned Small Business. We are a fully remote IT services provider that delivers innovative Enterprise IT and Health Services solutions across the federal sector. Our focus is on data analytics, health informatics, cloud migration, and the modernization of federal information systems. IGS uses ISO 9001:2015, 20000-1:2018, 27001:2013, 28001:2007, CMMI/SVC3, CMMI/DEV3 best practices, and PMBOK® methods to provide clients with a strategy to build solid foundations to grow capabilities and revenue. Our range of IT services and delivery methodologies are tailored to our customers’ unique needs to achieve maximum value. IGS is currently recruiting for a remote Senior IBM z/OS Systems Programmer to join their growing team. The qualified individual will provide planning, which includes development of implementation and installation plans for IBM Mainframe projects. The implementation plan shall include: detailed steps and requirements to successfully implement OS’s, software or hardware upgrades, or installations to IBM System z/OS mainframe platform. Assignment of Work and Travel: This is a remote access assignment. Candidates will work remotely daily and will remotely access customer systems and therein use approved IGS and customer-provided communications systems. Travel is not required; however, the candidate may be required to attend onsite client meetings as requested. Responsibilities and Duties (Included but not limited to): • Provide timelines and milestones required for implementation or upgrade of the IBM mainframe platform to meet government established project deadlines., • Use required software tools, including IBM System Modification Program/extended (SMP/e), IBM system utilities (including IEBGENER (generalized copy utility), IEBCOPY (utility to copy, compress, merge partitioned data sets), IDCAMS (access method services), to create, populate, update and configure required datasets and parameter libraries and members to successfully implement software installations and upgrades on the IBM mainframe platform., • Create and deliver detailed installation/upgrade documentation, using government specified software and processes and formats. This documentation will include detailed dataset names, configuration parameters, and installation/upgrade procedures used to install/upgrade the IBM mainframe OS, software or hardware., • Use IBM SMP/e to successfully receive and apply z/OS software and other related software on an IBM Mainframe. This includes interpreting SMP/e output messages to resolve software installation issues and requirements, use SMP/e panels to manage software installation packages, define SMP/e required parameters to successfully install and maintain OS and associated software products., • Create, define and manage system and user catalogs on the IBM Mainframe platform. This includes using the appropriate catalog management utilities to create, update, merge and debug system and user catalogs., • Diagnose and resolve IBM z/OS system abends and abnormal operating environment problems using system logs, and other available logs and documents. This includes creating and interpreting system traces and dumps, job output, and monitoring tools., • Create, populate, secure and troubleshoot IBM z/OS USS (UNIX Systems Services) file systems and mount points. Manage the USS environment on an IBM z/OS mainframe platform., • Create/update and debug z/OS parameters using government processes and procedures and requirements (aka PARMLIB)., • Plan, create and update accurate, detailed documentation for IBM z/OS mainframe platform software/hardware installation/upgrades., • Use IBM z/OS mainframe job processing to analyze and debug batch processing issues. This includes an understanding of dispatching priorities and IBM z/OS mainframe security products and standard IBM mainframe software integration., • Use IBM z/OS mainframe communications products, including Virtual Telecommunications Access Method (VTAM), Transmission Control Protocol/Internet Protocol (TCP/IP), and File Transfer Protocol (FTP)., • Create, update, and debug Job Entry Subsystem (JES2) parameters and statements., • Five years' experience supporting COOP in an IBM mainframe ACE with the ability to ensure system availability during a disaster recovery or simulation. CCNA Security Network +CE SSCP • Ability to support customers across multiple time zones, • Excellent oral and written communication skills., • Excellent analytical and organizational skills., • Active Secret security clearance, • Ability to maintain a Secret security clearance., • Associate’s degree (Science, Technology, Engineering, or Math) and three years' experience or Bachelor’s degree (Science, Technology, Engineering, or Math) and two years' experience supporting COOP in an IBM mainframe ACE with the ability to ensure system availability in the event of a disaster recovery or simulation situation., • Integrity, Honesty, and Ethics: We conduct our business with the highest level of ethics. Doing things like being accountable for mistakes, accepting helpful criticism, and following through on commitments to ourselves, each other, and our customers., • Empathy, Emotional Intelligence: How we interact with others including peers, colleagues, stakeholders, and customers’ matters. We take collective responsibility to create an environment where colleagues and customers feel valued, included, and respected. We work within a diverse, integrated, and collaborative team to drive towards accomplishing the larger mission. We conscientiously and meticulously learn about our customers’ and end-users’ business drivers and challenges to ensure solutions meet not only technical needs but also support their mission., • Strong Work Ethic (Reliability, Dedication, Productivity): We are driven by a strong, self-motivated, and results-driven work ethic. We are reliable, accountable, proactive, and tenacious and will do what it takes to get the job done. Benefits: Initiate Government Solutions offers competitive compensation and a robust benefits package, including comprehensive medical, dental, and vision care, matching 401K and profit sharing, paid time off, training time for personal development, flexible spending accounts, employer-paid life insurance, employer-paid short and long term disability coverage, an education assistance program with potential merit increases for obtaining a work-related certification, employee recognition, and referral programs, spot bonuses, and other benefits that help provide financial protection for the employee and their family. Initiate Government Solutions participates in the Electronic Employment Verification Program.

About Cents Want to be a part of a team revolutionizing and leading an entire industry with no real competition? The laundry industry is a $40+ billion dollar market, and the Cents platform is making it easier for laundromats, dry cleaners, and all garment care businesses to grow, manage, and understand their business. Backed by top-tier investors like Bessemer, Camber Creek, and Tiger Global, Cents is one of the fastest-growing vertical SaaS companies in the USA, and we're just getting started. Already profitable and growing incredibly quickly each year, we have entered the absolute best stage of being a startup. Cents is a New York-based technology company passionate about transforming the laundry industry and dedicated to enabling new ways of working, earning, and living. Cents is modernizing garment care businesses by providing an all-in-one, business-in-a-box platform to help operators start, manage, and grow their businesses. Our team is full of passionate technology experts obsessed with supporting and empowering SMBs. We feel the unique responsibility and opportunity we have to elevate an industry. We're adding great talent to help achieve this mission, and that's where you come in! • Work with senior engineering leadership and the Revenue Product Manager to define and scope high-impact revenue-driving projects that improve operational efficiency and scale, • Lead and manage a team of full-stack engineers (a mix of in-house leads and full-time overseas developers) to deliver results at a high level of quality, • Make hands-on code contributions to your team's projects, balancing leadership with technical execution (~50/50 split), • Own the backend development for internal tools and platform capabilities that serve Revenue Operations, Sales, Customer Success, and Finance teams, • Design, build, deploy, and maintain highly resilient and scalable systems that power customer lifecycle visibility, activation workflows, billing and pricing systems, and expansion/upsell tooling, • Build and optimize systems that automate manual or fragmented internal processes, improving team efficiency and time-to-insight, • Guide the growth and development of engineers with mentoring, training, and performance management, • Drive cross-team collaboration and knowledge-sharing to break down silos between engineering and GTM teams, • Ensure seamless data integration across internal systems, CRM, billing platforms, and the core Cents product, • Collaborate with Design to create intuitive internal-facing interfaces that increase adoption, improve onboarding, and drive transparency across teams, • 5+ years of experience building business- and consumer-facing applications, • Expert-level knowledge of backend frameworks, specifically Node.js (Laravel experience a plus), • Strong proficiency in TypeScript for both backend (___) and frontend (React) development, • Experience building internal tools, admin systems, or operational platforms that support GTM or revenue operations, • Demonstrable systems thinking skills., • Understands that internal tools are only one part of a larger system connecting customers, operations, and product, • Strong background in API design and integration., • Knows what 'good' looks like and can drive platform connectivity through thoughtful API strategy, • Experience with AWS services (Lambda, SQS, EC2, RDS) and cloud-based backend architectures, • Deep understanding of data integration and synchronization, especially when connecting CRM, billing, and product systems, • Experience with PostgreSQL and NoSQL databases (DynamoDB, Redis), • Excellent problem-solving, analytical, and organizational skillsFluent verbal and written English skillsPassion for learning and coaching others, • A positive approach to your work, and treat others well, • Strong communication skills, • Able to clearly express opinions on product design, while respecting the thoughts and opinions of their peers, • Proven ability to communicate and collaborate effectively with engineers and non-engineering stakeholders alike, • Experience with billing systems, subscription management, or payment platforms (Stripe, Chargebee, etc.), • Familiarity with CRM platforms (Salesforce, HubSpot) and integrating them with internal systems, • Experience building customer lifecycle tracking, activation funnels, or churn prediction systems, • Background in vertical SaaS or SMB-focused productsPrior experience at a Series B-D startup navigating growth and technical scaling, • Take a user-focused approach to development and care about solutions that are robust, scalable, and easy to use, • Thrive in a fast-paced, collaborative environment and enjoy working closely with cross-functional partners and teammates$180,000 - $230,000 a yearWe are targeting a candidate in New York City who can be in our office 3 days a week, however, we are also open to remote if you are not within a commutable distance. Benefits and PerksWe offer great compensation packages, and comprehensive health benefits, & believe in a strong cohesive team atmosphere. Work from-home office stipend, virtual team events, and access to learning opportunities from our team and network of advisors, and investors are just the starting point.

GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our ___ and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. ___ as we build technology that transforms how the world develops software. *Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. An overview of this role We’re looking for a senior manager to lead the GitLab security incident response team (SIRT) in the Americas region. GitLab SIRT manages and investigates cybersecurity incidents for all GitLab operating environments and operates in a tierless SOC model. GitLab SIRT is responsible for threat hunting, alert triage, security investigations, deep dive DFIR, large scale incident response, among other responsibilities. This person should have a technical background, be comfortable leading a team that owns the full incident lifecycle from alert triage to incident retrospective actions, be skilled in leading large complex incidents, and training others to do the same. We are looking for a person who makes good business decisions under pressure and someone who is always looking for opportunities to “shift left” and improve defenses, leveraging AI and automation where possible to optimize workflows. In this role you will develop incident responders and maintain a culture of high performance - leading incident response and defending GitLab infrastructure and products such as ___, GitLab Dedicated, and GitLab Dedicated for Government (FedRAMP). This role requires availability during US West Coast business hours. Candidates based on the West Coast are preferred, though candidates in other time zones who are comfortable working these hours are also welcome to apply. This role may require some after hours and weekend time to support SIRT engineers during high severity incidents. Find out more about the Security Operations Department here: What you’ll do • Serve as trusted advisor as part of the security division’s leadership team, actively shaping the program direction., • Build and mature incident response runbooks, procedures, and capabilities., • Provide leadership to multiple security operations team shifts that will sometimes require you to work on nights or weekends., • Develop a culture of incident response excellence through a focus on investigation depth and accuracy., • Lead cross-functional collaboration between peer SecOps teams, security departments, and extended support teams such as Legal, Customer Support, and Infrastructure., • Foster a defense first mindset through actionable incident retrospective mitigations to close defense gaps, making GitLab a hard target for attackers., • Lead a team of expert security engineers with experience in security automation, deep dive forensics and incident response, AI detection and response capabilities, and GitLab the product., • Support response readiness and expertise about new GitLab corporate and product capabilities and features., • Drive insights from the alerts, investigations, and incidents handled by SIRT to improve the security posture of GitLab. What you’ll bring • Experience assisting customers during high visibility and urgency security incidents and being comfortable representing GitLab Security during customer cybersecurity questions and escalations., • Proven ability to deliver results across a global incident response team of 10+ engineers, and matrixed teams such as the Security division, and supporting R&D teams (Product, Engineering, Infrastructure, etc)., • Proven experience in incident response leadership and large scale incident coordination., • Experience conducting investigations and log analysis using SIEM tools, such as Splunk or Elastic., • Working knowledge of Google Cloud Platform (GCP) and/or AWS as well as cloud forensics, • Proficiency in proactive hunting based on threat intelligence, • Experience using GitLab (or a related DevSecOps platform like GitHub) for project tracking - Bonus points if you have experience responding to threats against a SaaS platform., • A passion for investigation quality and depth of analysis - prioritizing quality over speed., • Experience using AI/LLMs to automate and improve incident response processes and capabilities., • An understanding of supply chain threats and how to defend a SaaS platform against such threats. About the team The Security Incident Response Team is a globally distributed team of incident response engineers split across three core regions; AMER, APAC and EMEA, and is at the forefront of security events that impact both GitLab’s products and company. We are both proactive and reactive, responding to security alerts, leading security investigations, conducting threat hunts and collaborating with peer Security Operations teams to conduct purple teaming exercises, build threat detections, improve security telemetry and investigate trending threats. Even though we’re a global team, we work together in a cross-regional manner and have automation and processes to facilitate collaboration when resolving incidents, handovers, and general collaboration for project work as well. The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our ___ and ___. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary. United States Salary Range $168,000 - $280,000 USD How GitLab will support you • ___ support Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from ___ are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process. Privacy Policy: Please review our ___ Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also ___ and ___. If you have a disability or special need that requires ___, please let us know during the ___.

Founded in 2017, Trust & Will is the leading digital estate planning platform, trusted by over one million users. We provide modern, accessible solutions to help families protect their legacies with attorney-approved, legally valid documents tailored to individual state requirements. Our seamless online platform simplifies the estate planning and settlement process, empowering individuals to create wills and trusts while also partnering with financial advisors, attorneys, and institutions to make legacy planning more inclusive and affordable. If you are passionate about contributing to a high-impact mission and want to work in a collaborative environment where your skills and expertise will be valued, we would love to hear from you! • You are a technical leader, excelling in React, NextJS, TypeScript, and Node.js., • You have a problem-solving mindset, approaching challenges with strategic thinking, prioritizing high-impact solutions, and driving innovation in systems and processes., • You see AI not as a tool but as a fundamental shift in engineering, and you actively seek opportunities to harness its potential., • You thrive in complex, fast-moving environments, navigating ambiguity, aligning stakeholders, and delivering results with a data-driven approach., • You are a mentor and collaborator, fostering team growth, influencing cross-functional decisions, and communicating technical solutions with clarity., • You are passionate about building secure, scalable systems, and leveraging best practices in performance optimization, observability, and compliance to ensure high-quality software. You will be joining our Platform Expansion squad and primarily focusing on building out new features, incorporating AI, improving test coverage, performance and system stability. The Platform Expansion squad at Trust & Will is responsible for advancing the company’s advisor-facing platform and broader professional partnerships work. Core Responsibilities • Advisor Platform Development: Building and enhancing tools that help advisors serve clients more efficiently, including integrations with advisor tools and ingestion/parsing of existing estate planning documents ., • Platform Reliability & Security: Handling sensitive operations such as deleting member data, running penetration test remediations, and managing access reviews ., • Cross-Squad Integration: Ensuring the advisor platform integrates smoothly with other Trust & Will squads (Planning, Admin, Consumer), so that professional and consumer experiences are aligned ., • Strategic Expansion: Driving initiatives under the “Professionals” strategic pillar — investments that improve customer satisfaction, engagement, and retention, while also supporting revenue growth from advisors and partnerships . Technical Leadership & Impact • Design, architect, and deliver robust, scalable, and high-performance applications and services., • Lead system-level design, ensuring robust, secure, and maintainable solutions aligned with organizational standards., • Consider AI from a strategic, holistic perspective, architecting solutions with it, integrating it into product ecosystems, and harnessing its potential to drive transformative innovation., • Own and drive technical decisions across multiple teams, ensuring alignment with business objectives and long-term strategic goals., • Implement and champion best practices for system reliability, performance optimization, and code quality, including test automation and modern CI/CD workflows., • Address organization-wide technical challenges, such as scaling systems, improving performance, and enhancing reliability., • Implement AI tooling and paradigms to improve developer efficiency, automate workflows, and enhance system reliability. Quality & Impact • Deliver high-quality, production-ready code that adheres to best practices, is well-documented, and prioritizes scalability and maintainability., • Identify and champion efforts to reduce technical debt and improve system performance through continuous refactoring and optimization., • Proactively identify and resolve system bottlenecks and issues using observability and monitoring tools., • Drive impactful improvements in system reliability, ensuring seamless user experiences and alignment with business priorities. Collaboration, Innovation & Mentorship • Partner with product managers, designers, and stakeholders across the organization to align technical solutions at a strategic level with customer needs and evolving business goals., • Develop a deep understanding of product-market fit, business metrics, and customer empathy to inform analysis and data-driven decision-making., • Mentor and guide engineers across varying experience levels, fostering technical growth and knowledge sharing through outcome-based sponsorship., • Communicate complex technical topics to diverse audiences, ensuring clarity and alignment on technical decisions., • Foster a psychologically safe environment through knowledge-sharing initiatives, peer collaboration, conflict-reduction tactics, and emotional intelligence., • Evaluate and integrate emerging technologies and tools to enhance engineering capabilities and product innovation to foster a culture of continuous learning and experimentation., • 7+ years of professional development experience in high-performing teams., • Advanced proficiency in developing frontend applications (React, Typescript), API design and data modeling (MongoDB, Postgres)., • Experience building and maintaining AWS applications using infrastructure-as-code tools (CloudFormation, AWS CDK)., • Proven ability to write clean, maintainable, testable code, following test-driven development, CI/CD pipelines, and modern DevOps best practices., • Proficiency in threat modeling, secure-by-design principles, and ensuring compliance with GDPR, SOC2, and other regulatory requirements., • Advanced skills in debugging, performance tuning, distributed tracing, and log correlation across microservices., • Demonstrated ability in integrating AI code assistants to enhance development productivity and code quality, with hands-on experience using at least one of the following: GitHub Copilot, Cursor, RooCode, or RooCline., • Skilled at determining and tracking meaningful engineering metrics to validate solutions and drive decision-making., • This position is available to candidates residing in the following states only: California (CA), Colorado (CO), Florida (FL), Georgia (GA), Idaho (ID), Illinois (IL), Maryland (MD), New Jersey (NJ), New York (NY), North Carolina (NC), Pennsylvania (PA), Texas (TX), Vermont (VT), Nevada (NV), Utah (UT), • Experience working in a tech company or high-growth startup., • Willingness to contribute outside of core expertise to drive impactful work forward., • Developing infrastructure as code in Go., • Familiarity with Agile development methodologies (Scrum/Kanban, JIRA)., • Hands-on experience with Docker, Kubernetes, or other container orchestration tools., • Experience with pair programming and collaborative development techniques., • Active contributions to open-source projects or participation in developer communities., • Compensation: Salary + Equity, • Our salary range for this position is $166k - $215k, in addition to compensation we also include an employee equity package as a component of our offer along with other benefits and perks outlined below., • PTO, • Flexible time off that you are encouraged to use, • Generous paid company holidays and breaks throughout the year, • Monthly friends & family day, • Paid time off to volunteer in your community, • Health and Wellness Benefits, • Fantastic health benefits including medical, dental, vision, life insurance, and generous parental leave, • Financial wellness benefits (Equity & tax advisory support, financial coach support, and employer-sponsored 401k with an employer match), • Guest speakers & reimbursement for learning opportunities, • Extra, • Flexible work schedule + hours, • Family-friendly work environment. We support the complexity of a remote world with the needs of families, • Optional company-sponsored events and travel throughout the year, • $500 Work from home stipend + Apple accessories About Trust & Will: • We are a remote-first company, giving our employees the flexibility they need to work in an environment that best suits their needs. Our hiring process is also conducted virtually unless otherwise noted. We are a company that was founded in San Diego, CA, and offer a collaborative co-working space that is available for you to use if you'd like but not required. #LI-Remote, • We are proud to be a certified B Corporation, using business as a force for good. We are committed to building a healthy, sustainable, and engaging working environment for all employees, their families, and communities. We publish an annual impact report to outline our positive contributions to our world and set an example for all employers., • Trust & Will's mission is to help every family leave their legacy through affordable, accessible estate planning. That starts with the people we hire and the ways in which we support the development of their unique talents and capabilities. We are committed to prioritizing ways to make our company and industry more inclusive. This means we must be revolutionary in the way we value diversity to revolutionize our business sector. At Trust & Will, everyone has a seat at the table and space to be their authentic selves because only in a company that is inclusive and diverse can we truly stand in our members' shoes.

JOB SUMMARY We are seeking a candidate preferably with experience supporting litigation, with experience in customer service, and Legal assistant experience. Preferably with a background working alongside defense counsel. Success in this role requires a genuinely personable professional who can engage comfortably with clients, maintain a positive presence, and promote long-term relationship building. The ideal candidate brings strong interpersonal skills, communicates with clients in a personable yet professional manner, and can navigate sensitive case matters with discretion, empathy, and sound judgment. The Legal Services customer service representative is a hybrid role that focuses on building client relationships while also providing support to the Operations staff. The position plays an integral role as they are responsible for communication with the customer, reviewer, and staff to ensure a quality report is delivered by the customer's deadline. The Legal Services CSR is responsible for providing a seamless workflow process to ensure a timely completion and the overall completeness of a reviewer report. Completeness is determined by customer requirements, company best practices, and accuracy. Customer service representatives are expected to be able to communicate with clients, reviewers, and be responsible for the receipt of new cases and ensuring proper system drafting and setup. The CSR is also responsible for taking direction and facilitating the case assignment/scheduling process. Dane Street’s success relies on individual and team contributions every day. We care for our customers, each other and Dane Street. It is the responsibility for all of us to maintain a positive working environment that promotes client satisfaction and results. MAJOR DUTIES & RESPONSIBILITIES Operational Duties and Responsibilities • Assist with Legal inquiries from staff, • Take the lead on any client request, • Train on Workflow processes., • Ensure all Legal client profile instructions are up-to-date and accurate Ability to handle client matters with sensitivity, discretion, and professionalism. Demonstrated ability to engage with clients professionally, provide clear updates, and maintain positive relationships. Handling Receipt of New Cases: • Intake new cases and review/verify information and requests. Draft cases by entering, • information into the Dane Street system., • Work with the client on any information missing pertinent to processing claim., • Sort, organize and create medical document listing - if required by client, and in line with specific special handling. Assignment of Cases: • Assign/schedule new cases to physicians for review with the appropriate physician, based on location, reviewer availability, specific guidelines, jurisdictional requirements and other client requirements., • Ensure that the assigned physician has no conflict of interest with the case assignment. Client Interaction: • Update clients frequently on cases in progress., • May communicate when there are questions on referral information to ensure proper documentation and information is provided to the assigned reviewer., • Ensure proper documentation for specified cases is provided to the client., • Strong communication Skills, • Assign cases to experts, • Forming relationships with Doctors, • Oversight of Cases: • Monitor, process, and track cases to ensure we meet deadlines., • Update clients frequently on cases in progress., • May communicate when there are questions on referral information to ensure proper documentation and information is provided to the assigned reviewer., • Ensure proper documentation for specified cases is provided to the client. Additional Duties Work with the Operations Managers and CSR Supervisors to provide initial/follow-up training to the CSR teams as needed. Research/train on new regulations or client requirements with the CSR teams. May provide oversight to the work of the team members. Continuously improves processes that help to facilitate better turnaround time, peer-to-peer success rates, and lessen returned reports by clients for clarification purposes, ultimately resulting in higher client satisfaction. Other duties & special projects, as assigned and based on business needs. EDUCATION/CREDENTIALS: An Associate’s Degree is preferred. JOB RELEVANT EXPERIENCE: Business experience in a healthcare and/or insurance setting is preferred. JOB RELATED SKILLS/COMPETENCIES: Present exceptional communication skills with a clear understanding of company business lines. The ability to apply critical thinking, manage time efficiently and meet specific deadlines. Computer literacy and typing skills are essential. WORKING CONDITIONS/PHYSICAL DEMANDS: Any lifting, bending, traveling, etc. required to do the job duties listed above. Long periods of sitting and computer work. WORK FROM HOME TECHNICAL REQUIREMENTS: Supply and support their own internet services. Maintaining an uninterrupted internet connection is a requirement of all work from home position. This job description is subject to change at any time. Join our team at Dane Street and enjoy a comprehensive benefits package designed to support your well-being and peace of mind. We offer a range of benefits including medical, dental, and vision coverage for you and your family. Additionally, we offer voluntary life insurance options for you, your spouse, and your children. We also offer other voluntary benefits which include hospital indemnity, critical illness, accident indemnity, and pet insurance plans. Employees receive basic life insurance, short-term disability, and long-term disability coverage at no cost. Our generous paid time off policy ensures you have time to relax and recharge, while our 401k plan with a company match helps you plan for your future. Apple equipment and a media stipend are provided for remote workspace. ABOUT DANE STREET: A fast-paced, Inc. 500 Company with a high-performance culture, is seeking insightful forward-thinking professionals. We process over 200,000 insurance claims annually for leading national and regional Workers’ Compensation, Disability, Auto, and Group Health Carriers, Third-Party Administrators, Managed Care Organizations, Employers, and Pharmacy Benefit Managers. We provide customized Independent Medical Exams and Peer Review programs that assist our clients in reaching the appropriate medical determination as part of the claims management process.

Product Manager Bayesian Health is a clinical AI platform that empowers nurses and doctors to make earlier and better clinical decisions at the point of care. We’re a diverse team of clinicians, engineers, research scientists, and product thinkers committed to using the latest AI advancements to improve care delivery and save lives. Our research has been published in leading medical journals, like ___. We're fortunate to be backed by some of the most discerning investors in tech and biotech: Obvious Ventures, Andreessen Horowitz, the American Medical Association’s venture arm, Catalio Partners, and LifeForce Capital. We've also received some recognition along the way, including Forbes AI Top 50, World Economic Forum Tech Pioneer, Time Best Inventions, and BioTech AI Company of the Year. Bayesian’s platform includes a series of modules embedded within the electronic health record (EHR). Each module is specific to a clinical use case (e.g. sepsis) and empowers nurses and providers through timely clinical information. Modules are developed with input from the world’s most respected health systems, like Cleveland Clinic and Mayo Clinic. The role of a Product Manager at Bayesian is to maximize value for our health system customers over a 1-year time horizon, ensuring our platform is an indispensable part of their standard of care every year. This is a broad and ambitious mandate, which requires PMs at Bayesian to have much more scope than traditional PMs. As such, product management is just one of several types of work you’ll complete to launch new modules and drive maturing ones: * Opportunity Assessment: review existing clinical literature and work with health system executives to understand their goals and validate a new module’s business case. * 0->1 PM: define the product vision, north star metrics, ROI drivers, and user stories with input from internal and external clinicians. * Rapid Prototyping: Use Cursor, Claude Code, or Codex CLI to build an interactive proof-of-concept. Iterate with end users to build trust and identify points of friction. * Product deployment: Partner with engineering, research, and the customer’s integration team to get the module deployed. Collaborate with research to define data requirements for model training and ground truth for model evals. Scope workflow requirements with the client and our engineering team. * 1-> n PM: The module is live and impacting patient care, now you must continue shipping to drive adoption and ROI. Analyze usage, debug process or institutional barriers to adoption, and continue speaking to end users to understand pain points. Guide the tech team and the client to ensure the module maximizes value for the customer. We don’t expect past experience in all of these areas, but you must be self-aware and bring a growth mindset for skills you need to build. As one of the first Product Managers, you will report to the Lead PM and have significant scope. You will own the roadmap for several clinical modules and work closely with engineers, clinicians, and research scientists to drive value for major health systems. This role offers significant autonomy and the opportunity to shape the company’s product culture. * Former founders who want to retain end-to-end ownership and can switch between a 0->1 and 1->n mindset. * Former nurses or doctors who understand clinical motivations and workflows and want to build products used by clinicians across the world. * Technical product managers who want greater scope and are excited by the ambition and complexity of problems that save patient lives. * Former healthcare consultants who can quickly and deeply understand healthcare business strategy * Bachelor’s degree in computer science, business, or pre-health field * 3+ years of experience taking technical products from idea to launch to maturity * Hands-on experience with coding agents (Claude Code, Codex, Cursor): must be able to explain your process and decisions on stack and architecture * Proven healthcare curiosity: work experience, volunteering, side projects, reading clinical papers—not just "I want impact" * Data analysis proficiency: must be able to write SQL or use LLMs to write SQL * Startup experience: Comfortable with ambiguity, shifting priorities, and building without playbooks (Series B or earlier) * Written code that went through engineering PR reviews * Worked in healthcare settings (clinical, operational, technical roles) * Experience building AI/ML products and working with research teams * Conducted user interviews and translated insights into roadmap * Experience building enterprise healthcare solutions and presenting to external executive stakeholders * Experience building regulated healthcare products containing PHI/PII * Extreme ownership: Takes full responsibility for the module, from the first concept to long-term success and measured outcomes. * Curiosity: Can rapidly absorb knowledge about new, complex domains and continuously seek to understand the needs of users and executives. * Living in the future: you have opinions about what will be true about healthcare in 5, 10, and 20 years and are inspired to create a part of it. * Tactical: you can translate your future vision into pragmatic milestones along the way. * High agency: you don’t wait for permission to fix broken processes and you have a bias to action. * Strategic communication: You can present technical, clinical, and business ideas simply and precisely to everyone from a bedside nurse to the c-suite. * Hands-on builder: Comfortable prototyping a PoC and working with engineers to define and troubleshoot complex system integrations. * Clinical empathy: Care deeply about improving patient outcomes and making a clinician’s job easier. * Attention to detail: Catches bugs early and treats product design as a craft. * Comfort in ambiguity: Has a history of successfully delivering large, complicated products even when the initial project details were vague. * No ego: Embraces any role needed to deliver outcomes; no job is too small. * Must live in the US * Unfortunately, we are unable to sponsor visas * Occasional domestic travel required, 3-5 client visits per year Bayesian Health provides a competitive total rewards package that reflects our commitment to our team and our mission to improve patient care. * Salary Range: The estimated base salary for this role is $145,000-$185,000. Final compensation is determined by a variety of factors, including the candidate’s experience, specific skill set, and geographic location. * Equity: Meaningful stock option grants, ensuring every team member has a stake in the company’s long-term success. * Health & Wellness: Comprehensive medical, dental, and vision insurance options. * Time Off: Paid Time Off (PTO) and paid sick leave to support work-life balance and personal well-being. * Retirement: 401(k) retirement savings plan. * Work Environment: We are a remote-first company and provide optional WeWork memberships for those who value a co-working environment. Send your resume + a short note answering: * Describe something you built with AI coding tools—what was the problem you were trying to solve and what did you build? What did you learn? * What demonstrates your healthcare curiosity beyond "I want impact"? Our process: recruiter screen → hiring manager interview → team interviews (engineering, presentation, executive) → decision. Typically 2-3 weeks for strong candidates. * * * *

About Renaissance When you join Renaissance®, you join a global leader in pre-K–12 education technology! Renaissance’s solutions help educators analyze, customize, and plan personalized learning paths for students, allowing time for what matters—creating energizing learning experiences in the classroom. Our fiercely passionate employees and educational partners have helped drive phenomenal student growth, with Renaissance solutions being used in over one-third of US schools and in more than 100 countries worldwide. Every day, we are connected to our mission by exemplifying our values: trust each other, win together, strive for the best, own our actions, and grow and evolve. Job Description We believe that Customer Success is all about understanding your customers’ desired outcomes and working with them to ensure they experience the most value possible along the way. As a Customer Success Manager (CSM) at Renaissance, you are a part of the teacher and administrator journey through onboarding, nurturing, and renewal. The goal is to not only retain your customers, but to ensure that they have an exceptional experience with our platform(s) that drives successful student learning outcomes. This role manages District and School level accounts, and we are looking for you to drive successful implementations at scale while also achieving Renaissance’s business outcomes. Territory: Washington and Oregon In this role as CSM Scaled, you will be responsible for: • Manage a high-volume portfolio (300–350 accounts / ~$2.5M ARR), driving renewals, retention, and customer value through proactive risk mitigation, • Execute a scaled engagement strategy, segmenting customers by ARR and leveraging a mix of automated, 1:many, and targeted high-touch interactions, • Deliver value through data-driven insights, including customer health scores, usage trends, and adoption metrics to prioritize outreach and reduce churn risk, • Lead key customer initiatives (e.g., back-to-school readiness, business reviews) aligned to customer goals and outcomes, • Partner closely with Sales to identify and support expansion opportunities across accounts, • Utilize tools such as Salesforce, Gainsight, and Outreach to manage customer success activities at scale, • Act as the customer advocate by surfacing insights, resolving risks, and collaborating cross-functionally to improve the customer experience Qualifications For this role as Scaled CSM, you should have: • 1-3 years of experience in Customer Success, Account Management, Renewals, or Sales, • Experience managing a high-volume or scaled book of business preferred, • Strong analytical and organizational skills with the ability to manage multiple priorities efficiently, • Excellent communication and relationship-building skills across a variety of stakeholders, • Demonstrated ability to use data and insights to drive customer outcomes and retention Who You Are • Customer-focused with a strong sense of ownership and accountability, • Data-driven and solutions-oriented, with strong problem-solving skills, • Effective communicator, comfortable engaging with both internal teams and external partners, • Adaptable and able to thrive in a fast-paced, evolving environment, • Collaborative team player with a continuous improvement mindset Additional information All your information will be kept confidential according to EEO guidelines. Salary Range: $68,000 - $75,200 This range is based on national market data and may vary by location. This is a base salary only, additional bonus for hitting CSM targets applies. #LI-Remote Benefits for eligible US employees include: • World Class Health Benefits: Medical, Prescription, Dental, Vision, Telehealth, • Health Savings and Flexible Spending Accounts, • 401(k) and Roth 401(k) with company match, • Paid Vacation and Sick Time Off, • 12 Paid Holidays, • Parental Leave (20 total weeks with 14 weeks paid) & Milk Stork program, • Tuition Reimbursement, • Life & Disability Insurance, • Well-being and Employee Assistance Programs Benefits listed apply to eligible U.S. employees in accordance with Renaissance’s benefits eligibility criteria. Contractor and other non‑employee roles are not eligible for Renaissance employee benefits. Frequently cited statistics show that some women, underrepresented individuals, protected veterans and individuals with disabilities may only apply to roles if they meet 100% of the qualifications. At Renaissance, we encourage all applications. Roles evolve over time, especially with innovation, and you may be just the person we need for the future! Equal Opportunity Employer Renaissance is an equal opportunity employer and does not discriminate with respect to any term, condition or privilege of employment based on race, color, religion, sex, sexual orientation, gender identity or expression, age, disability, military or veteran status, marital status, or status of an individual in any group or class protected by applicable federal, state, or local law. For California Residents, please see our Privacy Notice for California Job Candidates ___. Reasonable Accommodations Renaissance also provides reasonable accommodations for qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local laws. If accommodation is needed to participate in the job application or interview process, please contact ___. Employment Authorization Applicants must be authorized to work for any employer in the United States. We are unable to sponsor or take over sponsorship of an employment Visa at this time. For more information about Renaissance, visit: ___

As a Senior Product Manager on the Flexible Credentials team, we are looking for you to help drive the next generation of fintech products around Stablecoin payments, and Card Issuing in the embedded finance space. You will own the strategy, execution, and go-to-market for our emerging product lines, working cross-functionally to launch and scale innovative financial solutions. We're looking for a product leader who excels in a fast-paced, high-growth environment. If you love collaborating with customers and partners, and are eager to build top-tier fintech products from the ground up and beyond, we’d love to chat! The Flexible Credentials team is revolutionizing global embedded finance, enabling seamless integration of financial products into business platforms. We provide instant card issuance, commercialization of flexible credentials technology, and incubate new solutions based on Stablecoin payments, making financial services more accessible and scalable. As builders and innovators, we thrive on making an impact and pushing fintech boundaries. If you are passionate about creating customer-centric, next-gen financial products, join us! We work ___. This role can be performed remotely in the United States, only in one of our Premium or National locations, which you can review ___. The Impact You’ll Have • Define & Drive Product Strategy – Own the roadmap for our new Stablecoin-based fintech products, aligning business goals with customer needs, • Build & Scale Embedded Finance Solutions – Develop innovative products in card issuance, or Stablecoin payments, collaborating with engineering, design, and data teams, • Execute with Excellence – Work cross-functionally with design, engineering, data science, legal, compliance, and external partners to build, launch, and scale compliant financial products, • Customer & Market Research – Deeply understand customer pain points, new Payments industry trends, and competitive dynamics to shape product decisions, • Prioritize with Data – Leverage analytics, user insights, and industry trends to identify high-impact features, optimizations, and experiments, • Partner with Fintech Ecosystem – Work closely with banks, networks, and fintech partners to drive innovation and enhance our platform’s capabilities Who You Are • 5+ years of product management experience in Cards Issuance, and stablecoin payments, • Proven experience building and scaling financial products from 0 to 1 in a high-growth environment, • Strong technical acumen – ability to work closely with engineering teams and understand API-driven products, • Deep understanding of card issuance, payment processing, Crypto/Stablecoin payments, or banking-as-a-service (BaaS) models, • Ability to thrive in ambiguous, fast-paced environments, balancing strategic vision with execution, • Strong analytical and problem-solving skills, with a data-driven mindset, • Excellent communication and stakeholder management skills – ability to work with both internal teams and external partners Nice-To-Haves • Experience working with legal, compliance, risk, and regulatory frameworks in fintech is a plus, • Hands-on experience in creating Stablecoin based solutions with technology partners. Your Manager Compensation and Benefits Marqeta is a Flex First company which allows you to choose your best working environment, whether that be from home or at a company office. To support Flex First, we calibrate pay to a competitive value according to working location. Compensation is aligned according to three tiers within the United States: • National: A baseline tier that applies to most of the geographic territory of the United States., • Premium: Slightly elevated from the National tier, and oriented toward a narrower set of higher cost-of-living areas, such as Los Angeles CA and Seattle WA, • Premium Plus: A tier for the most expensive working areas, like the San Francisco Bay area and New York City. Visit ___ or consult with a Recruiter to determine which tier would be applicable to you. When determining salaries, we consider several factors including, but not limited to, skills, prior experience, and work location. The new-hire base salary range for this position is: • National: $120,600 - $150,700, • Premium: $130,500 - $163,100 We also believe in recognizing the contributions of our people. That's why we award annual bonuses to eligible employees, rewarding both individual performance and the success of the entire company. Along with monetary compensation, Marqeta offers • Multiple health insurance options, • Flexible time off – take what you need, • Retirement savings program with company contribution and after tax contributions, • Equity in a publicly-traded company and an Employee Stock Purchase Program, • Family-forming benefits, fertility support, and up to 20 weeks of Parental Leave, • Free therapy sessions, financial and professional coaching, and legal advice, • Monthly stipend to support our remote work model, • Annual “development dollars” to support our people growth and development, • Through Flex First, the freedom to live and work wherever you and your family thrive

TXI is looking for Agile PMs, Designers, and Engineers eager to find purpose in their work by crafting meaningful digital products through continual experimentation, exploration, and pushing the boundaries of conventional norms. Building the right thing is often harder than building it right. More than 80% of digital innovations fail because they are not solving the real user need. We take a pragmatic approach to innovation by deploying integrated teams to uncover insights from users and turn them into compelling digital solutions. As a boutique strategy and product innovation firm, our capabilities include product discovery, delivery, and adoption. As a TXI consultant, you have an opportunity to shape and define the products that you build. You can influence how engagements run and collaborate with integrated teams to deliver products that matter. More importantly, you can use your passion for learning and continuous improvement to help our clients bring new concepts and products to market. Our business landscape evolves rapidly. While there might not be an open role on our site today, it doesn't mean there won't be one tomorrow. We understand that you might not return to our site later, so we're taking the initiative to open up this opportunity for you to express your interest. This ensures that you're considered for future roles! Don't hesitate to apply if you don't meet 100% of the qualifications below. If you’re someone who identifies as a motivated self-starter and loves to thrive in ambiguity, we want to hear from you! \n Here is what we (typically) expect from you • Possess experience as a full-stack engineer, designer (both UX and UI), or PM in Agile web or data-powered product development., • Ideally, have prior involvement in consulting or participation in discovery-driven custom product development teams., • Demonstrate professional and empathetic communication, engaging all stakeholders, including clients and team members, with a sense of curiosity., • Actively engage in soliciting and providing feedback to team members, offering assistance proactively, and ensuring alignment among all involved parties., • Embrace accountability, even in situations where initiative is not explicitly requested., • Work effectively within a collaborative, cross-functional team of developers, designers, and delivery managers., • Display a willingness to learn from individuals at all levels, regardless of their title or position., • Be open to occasional travel for client meetings., • While our team primarily operates remotely, we highly value opportunities for in-person collaboration and social connections. Hence, candidates based in Chicago, IL, or Denver, CO, where a significant portion of our team is located, are strongly preferred \n Who We Are We’re a curious and humble group of people who are intentional about personal growth and supporting each other’s careers. We’re always looking for new skills, frameworks, and approaches to deliver the most meaningful digital product experiences. And we’re constantly pushing ourselves to experiment, explore, and challenge assumptions. We bring that same passion for learning and growth to our clients, by digging into their organizations, reframing their problem statements, and spending time with their users. This ensures that we’re pushing our clients forward while developing and delivering valuable products that matter. ___ (video) Some reasons why you might like working with us We have been recognized for both our internal employee experience and for delivering a trusted customer experience. At TXI, we are intentional about the way we work and how we support both our team and our clients. 1. We focus on Product Innovation by helping to envision initial new product concepts for our clients. We are core contributors to shaping the work that we do and the problems we're working to solve. In addition to that ideation stage, we get to help them bring these new concepts to market. We help both to build the right thing (design thinking and product discovery) and build the thing right (agile mindset and iterative approach)., 3. We work in a variety of industries and encourage our team members to explore new domains, solve different kinds of problems, and adopt new technologies. There is no getting bored in our portfolio. You’ll work across life science, healthcare, EdTech, manufacturing, and nonprofits–just to name a few–and build web, mobile, and IoT solutions., 4. We work in integrated teams (and occasionally we will work as staff augmentation if there's a good rationale for it). At TXI, we seek to bring all of the good ideas to the table so you learn from the talented teammates you regularly pair with. Product, design, and engineering regularly collaborate., 5. We are intentional about supporting each individual's growth. "Challenge and support each other" is a core value of the company and we take that mission seriously. That's why every employee has a personal learning & development budget and a bi-weekly conversation with their manager about their progress–as well as why we created career grids to equitably promote each person's path at TXI., 6. We believe that wellness and a sustainable pace deliver the best outcomes. We commit to being dedicated partners to our clients for a sustainable 35 hours per week. We don't require regular travel or client on-site time, though there will be occasional in-person client meetings to move work forward. Our team members enjoy flexible schedules with a remote-first working environment and discretionary time off because we respect that everyone has a life outside of work., 7. We value transparency and open discussion. You will have a front-line view of the company's performance, risks and issues, finances, and budgets. With unique tools and facilitation techniques, we also regularly connect and discuss topics as a company to guide our path forward., 8. We build products that matter. We advance the causes and goals of our partners and consistently deliver outcomes for them. See some examples below. What We Make For over two decades, we've partnered with clients across industries to research, design, and develop award-winning custom web and mobile applications that make a meaningful impact. These impacts include: <> Transforming a data logger company to a global leader in tech-based environmental monitoring, driving the US industrial sector into Industry 4.0. <> Empowering healthcare providers with powerful digital products to enhance the quality of patient care, streamline administrative tasks, and improve overall healthcare outcomes <> Driving accountability and motivation for patients recovering from spinal surgery through integrated mobile app and wearable device on the patient’s lower back <> Improving prediction of patient enrollment in global clinical trials for life-saving drugs through the integration of advanced analytics and digital innovation <> Designing a digital experience to support LGBTQ+ 14-17-year-old youths who are facing societal and personal challenges prior to coming out, driven by evidence-based treatment and therapy plans But the work is just part of what makes TXI a rewarding place to be. We support one another’s interests—whether volunteering, organizing meetups, speaking at industry events, or learning new techniques and technologies. If there's something you're passionate about, we want you to pursue it so you can teach it to the rest of us. Our company Brunch & Learns, Sticky Note Game, and regular practice meetings are just some of the ways we create space for sharing, learning, and professional development. What We Offer We believe in equitable pay. In addition to base compensation, we offer a bi-annual bonus based on company performance as well as the following benefits, which are intended to take care of you (and the people you care about): • Generous paid time off, • Quality health insurance and medical travel benefit, • Paid parental leave policy (equal for all TXI parents), • 401k plan, including employer matching, • The option to work fully remotely with minimal client or onsite client work, • Company retreats and Quarterly days, both of which are a chance to connect in person and outside of the office, • Benefits for continuing education, donation matching, home office improvements, and renewable energy switching, • Employee Stock Ownership Program: TXI is 100% employee-owned through an ESOP, which grants shares of company stock to all employees as a retirement benefit Location While we do have a remote-first environment at TXI (with distributed team members in the US, Canada, and Europe who work from home), we have a strong preference for candidates who are located in or close to Chicago, IL (where most of our employees are based) as we encourage in-person collaboration and social connection. We communicate and collaborate effectively in a remote environment using tools like Miro, Notion, Slack, and Zoom. We also prioritize virtual bonding and emphasize inclusivity, autonomy, and trust while cultivating a safe and welcoming environment that is conducive to supporting a positive employee experience. While we encourage asynchronous communication, we often work in pairs or in collaboration sessions. Therefore, it is important to have some core hours of overlap with our clients and your fellow team members. Please also note that our consultants may have to travel on occasion to meet with clients. Regardless of where you are living and working, all TXIers have multiple opportunities throughout the year to meet and hang out in person to continue building those connections. We take equality seriously TXI is proud to be an equal opportunity workplace and is committed to equal opportunity employment without regard to race, religion, color, gender (including gender identity, change of sex, and transgender status), sexual orientation, age, disability, ancestry, national origin, military or veteran status, marital status, genetic information or any other characteristic protected by applicable law.

Welcome to ___— where innovation drives impact at a global scale. As an award-winning digital product consultancy and the digital division of ___, one of Canada’s largest telecommunications providers, we design and deliver transformative customer experiences through cutting-edge technology, agile thinking, and a people-first culture. With a global team across North America, South America, Central America, Europe, Africa, and APAC, we offer end-to-end expertise across eight core service areas: Digital Product Consulting, Digital Marketing Services, Data & AI, Strategy Consulting, Business Operations Modernization, Enterprise Applications, Cloud Engineering, and QA & Test Engineering. From mobile apps and websites to voice UI, chatbots, AI, customer service, and in-store solutions, TELUS Digital enables seamless, trusted, and digitally powered experiences that meet customers wherever they are — all backed by the secure infrastructure and scale of our multi-billion-dollar parent company. Location & Flexibility Our Zendesk Customer Success Manager will be an integral part of our CX Platforms Team at TELUS Digital. This role will have the option to be in a Work From Near (Hybrid) capacity based out of one of the following offices: Charlottesville, VA, Durham, NC, Columbus, OH, or Boston, MA, OR in a Work From Anywhere (Remote) capacity from within the U.S. TELUS Digital is seeking an exceptional Zendesk Customer Success Consultant (AI & Support Ops) to help clients accelerate value from their Zendesk and Zendesk for Contact Center solutions. This role requires deep Zendesk expertise, a customer-centric consulting approach, and the ability to deliver hands-on configuration and practical solutions in a fast-paced, agile environment. This is primarily a managed services and post-go-live optimization role, with the opportunity to lead AI expert advisory engagements as part of our services. As part of our customer success, managed services, and support operations consulting team, you will partner with client stakeholders and TELUS Digital delivery teams to optimize Zendesk solutions after go-live. You will lead post-go-live support and optimization by triaging issues, identifying root causes, implementing configuration enhancements, and advising on best practices to improve efficiency, agent experience, and resolution outcomes. You will also enable teams through documentation, training, and change adoption. A core focus of this role is AI adoption and optimization to increase automated and assisted resolution. You will accelerate customers’ time to value by driving adoption and operational excellence for Zendesk AI, from initial deployment through scale, leveraging capabilities such as Copilot, automation, bots, and QA features to increase productivity, improve resolution rates, and enhance self-service and reporting. This role also supports TELUS Digital’s AI advisory offerings, providing phased guidance and ongoing optimization for Zendesk AI Agents and/or Zendesk Copilot. This role is ideal for someone passionate about improving customer experiences and energized by continuous optimization of Zendesk and AI-enabled support operations. * Managed Services Delivery & Customer Success * Deliver billable managed services for Zendesk and Zendesk Contact Center, focused on platform health, adoption, and measurable outcomes * Manage a portfolio backlog of optimization, maintenance, and enhancement requests, including intake, scoping, prioritization, and progress updates * Respond to reactive requests while providing proactive recommendations to improve performance and adoption * Coordinate escalations and high-impact issues, communicating clearly and driving resolution to maintain customer confidence * Support Operations Advisory & Optimization * Lead discovery and needs assessments to understand support goals, pain points, and constraints * Advise clients on best practices across ticket lifecycle, SLAs, routing, escalation, and agent workflows * Translate operational recommendations into practical platform changes and process improvements * Zendesk Administration & Configuration * Configure and optimize Zendesk capabilities across Support, Guide, Messaging, and voice or contact center workflows * Build and maintain workflows using Zendesk configuration tools such as triggers, automations, views, macros, and forms * Manage configuration changes with testing, validation, and clear documentation * AI Adoption & Resolution Acceleration * Drive adoption and optimization of Zendesk AI capabilities, including Copilot, AI Agents, automation, and QA features * Improve assisted resolution through AI-supported summaries, suggested replies, and agent guidance * Improve automated resolution through effective bot experiences, containment, and handoff to agents * Monitor AI performance and quality, then tune workflows and knowledge sources to improve results over time * AI Expert Advisory Engagements * Deliver billable AI expert advisory engagements that help clients define use cases, success metrics, and an AI adoption roadmap * Provide phased guidance across AI rollout, expansion, and ongoing optimization to improve automated and assisted resolution * Produce clear recommendations and action plans, and track progress against agreed outcomes * Reporting, Analytics & Support Insights * Build and maintain dashboards and reporting to track volume, backlog, resolution performance, and key support KPIs * Analyze ticket and CSAT data to identify trends, root causes, and improvement opportunities * Provide clear recommendations and stakeholder updates based on data and observed outcomes * Enablement, Documentation & Change Adoption * Deliver training and workshops for admins, leaders, and agents to support adoption of new workflows and AI features * Create and maintain practical documentation including runbooks, playbooks, and configuration notes * Improve self-service and knowledge by assessing Help Center performance and recommending content updates * Integrations & Technical Troubleshooting (Partner with Engineering) * Troubleshoot issues across configuration, routing, APIs, and webhooks, and coordinate escalation to engineering when needed * Support integration discovery and requirements, and assist with testing and validation * Document incidents, root cause findings, and remediation steps to prevent repeat issues * Bachelor’s degree in Business, Computer Science, Engineering, or equivalent practical experience * 3+ years in customer success, managed services, CRM/contact center consulting, or support operations roles with hands-on Zendesk responsibility * Zendesk Expertise: Proven experience configuring and optimizing the Zendesk Suite (workflows, routing, roles/permissions, Guide/knowledge, and reporting); experience with Zendesk Contact Center is an asset * AI and Automation: Experience driving adoption and optimization of Zendesk AI capabilities such as Copilot, AI Agents, and QA features, with a focus on improving assisted and automated resolution * Support Operations Knowledge: Strong understanding of support processes and metrics, including ticket lifecycle, SLAs, knowledge management, and omnichannel operations * Technical Aptitude: Comfortable troubleshooting configuration and integration issues, reading API logs, and working with JSON (basic HTML/CSS/JavaScript and XML are a plus) * Consulting and Delivery Skills: Ability to lead discovery, translate business problems into practical recommendations, scope and estimate work, and manage a prioritized backlog across customers * Communication and Client Management: Strong stakeholder management and written communication skills; able to build trusted relationships with both technical teams and senior leaders * Zendesk Certifications: Zendesk Certified Support Administrator and/or other relevant Zendesk certifications * Managed Services Experience: Experience supporting a portfolio of customers, balancing competing priorities, and delivering outcomes within subscription-based or hours-based services * AI Advisory Experience: Experience delivering structured AI advisory engagements, success plans, and optimization roadmaps tied to measurable outcomes * Integrations (Partnered): Familiarity with REST APIs, webhooks, and middleware; able to support discovery and troubleshooting while partnering with engineering for complex builds * Platform Breadth: Experience with other CRM/CCaaS platforms (e.g., Salesforce Service Cloud, Microsoft Dynamics, Genesys, Five9, Amazon Connect) * Facilitation: Strong workshop and training facilitation skills for admins, agents, and leadership audiences At TELUS Digital, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants’ qualifications, merits, competence and performance without regard to any characteristic related to diversity. We will only use the information you provide to process your application and to produce tracking statistics. Since we do not request personal data deemed sensitive, we ask you to abstain from sharing that information with us. For more information on how we use your information, see our .

GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our ___ and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. ___ as we build technology that transforms how the world develops software. *Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. As a Senior Professional Services Engagement Manager focused on the Department of Defense (DoD) and Federal Systems Integrators (FSI), you will play a critical role in driving GitLab’s growth in the public sector by structuring services engagements that create true partnership and shared success with our customers. You will lead efforts to design, position, and close outcome-oriented professional services engagements that translate complex DevSecOps and digital transformation initiatives into clear, measurable mission-critical outcomes. Reporting to the Senior Manager of Engagement Management, AMER, you will work at the intersection of technical solutioning and government contracting, aligning each engagement to the unique procurement, security, and compliance requirements of DoD agencies and their systems integrator partners. In your first year, you will build trusted advisor relationships with customer division chiefs, program managers, and technical leaders, mature repeatable engagement patterns for federal use cases, and help integrate professional services into account strategies from early discovery through successful delivery. This is a unique opportunity to shape large-scale implementations that improve how critical government programs plan, build, secure, and operate software using GitLab. • Designing and structuring outcome-based professional services engagements that align GitLab capabilities with DoD mission objectives and Federal Systems Integrator program goals, • Partnering with account executives, solutions architects, and delivery leaders to turn complex DevSecOps transformations into clear, actionable implementation roadmaps and statements of work for federal customers, • Conduct discovery sessions with DoD agencies and Federal Systems Integrators to understand current-state capabilities, mission constraints, and desired business outcomes, • Design outcome-oriented services proposals that align GitLab capabilities with customer success metrics and mission objectives, • Structure engagements using outcome-based pricing approaches where appropriate, while maintaining flexibility for staff augmentation and packaged offerings when contracting requirements dictate, • Navigate government contracting vehicles and work effectively through reseller/distributor partnerships and Federal Systems Integrators, • Develop custom-scoped SOWs and staffing plans for complex DoD implementations, engaging with technical architects and delivery leadership to ensure deliverability, • Articulate GitLab's services value proposition, catalog offerings, and implementation methodologies in the context of federal requirements and compliance frameworks, • Align with division chiefs, and program managers to gain agreement on scope, price, and shared responsibility mode of the services engagement., • Build trusted advisor relationships with division chiefs, program managers, and technical leaders across DoD and FSI organizations, • Guide customers through commercial terms, procurement processes, and contracting structures appropriate for their acquisition environment, • Manage project- and account-level escalations, ensuring rapid resolution and maintaining customer confidence, • Position consulting, training, success tiers, and additional solutions proactively to ensure successful outcomes and long-term customer retention, • Facilitate solutioning sessions including implementation roadmapping, enterprise strategy discussions, and executive-level requirements gathering, • Drive measurable outcomes by structuring services that support customer success metrics, accurately forecasting services bookings, and tracking key performance indicators related to bookings, margin, and attachment to strategic opportunities., • Own the engagement lifecycle from initial discovery and pre-sales solutioning through scoping, SOW development, staffing alignment, and transition to delivery, ensuring engagements are deliverable, clearly defined, and outcome-oriented., • Influence cross-functional teams by articulating GitLab’s professional services value proposition in the context of federal requirements and compliance frameworks, and by feeding customer insights back into sales, delivery, and practice management., • Partner with regional sales and engagement leadership to prioritize and manage services opportunities that support critical deals and strategic initiatives, providing clear recommendations on risk management, negotiation strategies, and commercial structures., • Foster a culture of enablement and continuous improvement by training field teams on how to position and sell professional services in the DoD and FSI context, and by sharing trends, feedback, and suggestions that improve go-to-market content and operational processes., • Demonstrated progressive experience structuring, scoping, and selling professional services engagements in the public sector, with deep familiarity with Department of Defense (DoD) agencies and Federal Systems Integrator (FSI) environments., • Strong knowledge of government contracting processes and procurement vehicles, including experience working through reseller, distributor, and FSI partnerships to structure compliant services engagements., • Proven success operating in a pre-sales context, conducting discovery, designing outcome-oriented proposals, and developing custom statements of work (SOWs) and staffing plans for large, complex implementation projects., • Solid understanding of software development lifecycle (SDLC), DevOps practices, and cloud transformation initiatives, with the ability to connect technical solutions to mission objectives and measurable business outcomes., • Effective communication and interpersonal skills with executive presence, able to build trusted advisor relationships with division chiefs, program managers, contracting stakeholders, and senior technical leaders., • Highly developed facilitation, negotiation, and problem-solving skills, including the ability to guide customers through acquisition processes, commercial structures, and risk mitigation strategies., • Comfort working cross-functionally with sales, solutions architecture, delivery, and operations teams to align on deal strategy, staffing, and successful execution in a fast-paced environment., • Capacity to work autonomously and asynchronously in a fully remote setting, managing multiple complex opportunities while maintaining accurate forecasting and consistent alignment with GitLab values and goals. The Professional Services Engagement Management team at GitLab is dedicated to designing and structuring services engagements that set our customers up for successful, long-term adoption of our DevSecOps platform. We build and manage strategic relationships with customers to understand their goals, surface their services needs, and translate complex transformation initiatives into clear, outcome-oriented engagement plans. Composed of experienced services, consulting, and delivery professionals distributed across multiple regions, we operate asynchronously to support field teams, shape implementation strategies, and guide customers through their services journey. We focus on creating scalable engagement models, fostering open communication with internal stakeholders, and adapting our services offerings to the evolving needs of a rapidly maturing organization and its customers. For more on how our team works, see the___. The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our ___ and ___. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary. United States Salary Range $139,875 - $199,800 USD How GitLab will support you • ___ support Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from ___ are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process. Privacy Policy: Please review our ___ Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also ___ and ___. If you have a disability or special need that requires ___, please let us know during the ___.

1Password is growing faster than ever. We’ve surpassed $400M in ARR and we’re continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing and the Utah Mammoth. About 1Password At 1Password, we’re building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Extended Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world’s most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work. If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future. We're thrilled to be scaling out a new team at 1Password to keep our customers secure as they adopt AI, and we're looking for a Senior Developer to join us. This is a unique opportunity to define innovative ideas, shape our technical direction, and contribute to the execution of greenfield projects in the rapidly evolving field of AI. We’re ___ for how AI and agentic workflows are secured. Our current focus is on access management for AI agents, ensuring they can safely and seamlessly interact with other software and systems while keeping the credentials used in this exchange secure. We work across a wide-ranging tech stack in a fast-moving space. Our projects span across client-side and system-level logic to back-end systems. You’ll bring a breadth of experience that allows you to quickly jump in new tech stacks and domains and help us create and shape new products and features for this emerging market. This is a remote opportunity within Canada and the US. What we're looking for: * You have 2+ years of experience in software development * Experience with a modern backend language (e.g. Go, Node.js, Ruby, or Python). * A drive for and proven experience in software development best practices, and coding standards * You enjoy solving moderately complex problems with a demonstrated ability to tackle problems and propose effective solutions * You like communicating and collaborating and can demonstrate experience in working effectively with team and communicating technical concepts to non-technical cross-functional partners * You’re passionate about testing methodologies and debugging techniques to ensure high-quality code Bonus points for: * Strong understanding of authentication, authorization, and identity concepts (OAuth, OIDC, scoped access, policy enforcement) * Familiarity with MCP servers * Some experience with Kotlin, Swift, Rust, JavaScript, Go, or related languages. Or a demonstrated ability to pick up new languages quickly. * Experience working with distributed systems at scale, demonstrating best practices around monitoring, observability, performance and reliability What you can expect: * Code, test, debug, deliver and maintain production software systems for new and existing product features * Collaborate with cross functional teams and/or stakeholders throughout the development cycle to ensure smooth releases * Work with your teammates and project manager to communicate technical requirements to stakeholders and solve technical problems in a scalable and realistic way * Mentor junior and new team members by helping them understand team expectations, providing technical guidance, sharing knowledge, and engaging in pair programming sessions * Participate in planning by identifying major tasks and breaking down, estimating, and planning work * Write comprehensive tests during various stages of the development cycle, ensuring code is functioning as expected * Review code for others to maintain high code quality, knowledge share within the team, and support creating a safe environment of giving and receiving feedback * Generate and review documentation on code processes to ensure scalability * Stay informed about the latest industry trends, technologies, and best practices in development * Be available for on-call rotational work to ensure uninterrupted support and resolve emergencies USA-based roles only: The annual base salary for this role is between $123,000 USD and $172,000 USD, plus immediate participation in 1Password's benefits program (health, dental, 401k and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs. Canada-based roles only: The annual base salary for this role is between $111,000 CAD and $155,000 CAD, plus immediate participation in 1Password’s generous benefits program (health, dental, RRSP and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs. At 1Password, we approach each individual's compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set. This posting is for an existing vacancy. Our culture At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first. You’ll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said, ___. Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We’re looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results. How we work with AI We are committed to leveraging cutting-edge technology—including AI—to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn't just encouraged—it's an essential part of how we will be successful at 1Password. This approach extends to our hiring process—candidates are welcome to use AI tools responsibly and thoughtfully during the application process. Our approach to remote work We believe in the power of remote work, but recognize that in-person connection is important to help us achieve our mission. While we are a remote-first company, travel for in-person engagement is a part of almost all roles, and we require our employees to be ready and willing to take part. Frequency will depend on role and responsibilities, and may include, but is not limited to: annual department-wide offsites, team meetings, and customer/industry events. What we offer We believe in working hard, and rewarding that hard work through our benefits. While not an exhaustive list, here is a glance at what we currently offer: Health and wellbeing 👶 Maternity and parental leave top-up programs 🩺 Competitive health benefits 🏝 Generous PTO policy Growth and future 📈 RSU program for most employees 💸 Retirement matching program 🔑 Free 1Password account Community 🤝 Paid volunteer days 🏆 Peer-to-peer recognition through Bonusly 🌎 Remote-first work environment *Some roles in our GTM team are currently being hired for in-person hybrid work in Toronto and Austin. These roles will specify on the posting. You belong here. 1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love. Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at and we’ll work to meet your needs. Remote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we're experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you've got questions or concerns about this, your talent partner would be happy to address them with you. Successful applicants will be required to complete a background check that may consist of prior employment verification, reference checks, education confirmation, criminal background, publicly available social media, credit history, or other information, as permitted by local law. 1Password uses artificial intelligence (AI) and machine learning (ML) technologies, including natural language processing and predictive analytics, to assist in the initial screening of employment applications and improve our recruitment process. See ___ for the latest third party bias audit information. If you prefer not to have your application assessed using AI/ML features, you may opt out by completing ___. For additional information see our ___.

SmarterDx, a Smarter Technologies company, builds clinical AI that is transforming how hospitals translate care into payment. Founded by physicians in 2020, our platform connects clinical context with revenue intelligence, helping health systems recover millions in missed revenue, improve quality scores, and appeal every denial. Become a Smartian and help optimize the way the healthcare system works for everyone. Learn more at ___. SmarterDx is seeking a Customer Success Manager who can help our customers thrive. In this role, you will ensure our health system clients have a positive experience with SmarterDx by developing deep relationships with clients, from hospital CFOs to Clinical Documentation Specialists to IT managers and beyond. You will collaborate with cross-functional teams to resolve customer issues, monitor the effectiveness of SmarterDx’s solution post go-live, and coordinate with our implementation team to launch new clients. This position requires exceptional project management, relationship-building, and communication skills. This role is fully remote within the US • Manage a portfolio of existing, “live” customers on the SmarterDx platform, • Develop deep relationships with customers at all levels, acting as the customer's trusted advisor, and providing guidance and knowledge to help them achieve their business objectives, • Be a key contributor to team tools, templates and processes, such as implementation plans, CS playbooks, and customer onboarding processes, • Lead hand-offs from Sales to CS, through implementation and go-live, • Coordinate with internal teams to resolve customer issues, access additional resources, and facilitate the solutions needed by customers, • Monitor client performance, report on financial impact to customer executives, drive product expansion, and work with sales to execute renewals, • Identify actionable insights by combining your understanding of customer needs, revenue cycle operations, and healthcare data, • Deliver customer feedback as a voice of the customer to internal teams, identifying customer needs, ideas, and challenges, and advocate for solutions and product enhancements, • Surface customer success stories, and help build a list of reference customers, • If necessary, coordinate implementation with clients and internal teams to ensure a successful launch, • 3-5+ years experience working in customer success or account management with hospital and/or health system clients, • Hospital revenue cycle experience is essential, • You take radical ownership over troubleshooting problems, • Capable of being both detail-oriented and a big picture thinker, and can tailor communications by appropriately zooming in or zooming out, • You are gracious, empathetic, and excellent in written and verbal communication, • You love to say “yes,” but you know how to say “no”, offer alternative solutions, and have difficult customer conversations in a respectful manner, • You thrive in ambiguous roles and can use critical thinking skills to “figure it out”, • You love variety and are able to wear multiple hats within the same or multiple projects: PM, CSM, trainer, process designer, QA, • Prior experience at a startup--especially as an early member of a new Customer Success team, • Experience using Jira to create and manage tasks and issues, • Strong experience with data analytics $120,000 - $140,000 salary #LI-Remote • Medical, Dental & Vision – Comprehensive plans with leading insurance providers, covering 75% of your premiums, depending on the plan., • Paid Parental Leave – Generous paid leave to support families through birth or adoption: Up to 12 weeks for parents., • Remote-First Team – Work from anywhere in the U.S., • Unlimited PTO & 10 Holidays – So you can relax and recharge., • 401(k) with Traditional & Roth Options – Tax-advantaged retirement savings through Fidelity with a 4% match., • Minimal Bureaucracy – A fast-moving, high-impact environment where you can focus on what matters., • Incredible Teammates! – Work alongside smart, supportive, and mission-driven colleagues.

Full-time Description Spatial Front, Inc. (SFI), a two-time USA Today Top Workplaces awardee and Washington Top Workplaces honoree, is seeking a Senior Application Developer to join our growing team supporting our client in Suitland, MD. SFI is responsible for providing full life cycle software development / DevOps for a federal agency. Summary of Major Job Functions: As a key member of the team, the Senior Full Stack Application Developer will interface with the customers and developers supporting a range of software development activities, including requirements collection and analysis, technical architecture design, detailed software design, implementation, test, and integration for new and existing systems. Strong development experience using Java-centric Software technologies in AWS is a critical qualification for this position. Primary Responsibilities: • Design, develop, test, and integrate custom JAVA backend applications and solutions., • Design and develop Microservice applications in a cloud environment, • Interface with senior-level customer management and SMEs, • Resolve complex design, implementation, and/or performance issues., • Work with the Information Security Organization to ensure that developed solutions meet all security requirements., • Support all development and delivery activities, from requirements definition and specification to deployment and delivery to production., • Consult with project teams and end users to identify new requirements; identify areas for improvement., • Assist in the identification and evaluation of new/emerging technologies, COTS products, development, and testing, • Bachelor’s degree in computer science or equivalent., • 7+ years of recent software development experience, • Hands-on Java development experience, including three years of Java Open-Source frameworks and technologies., • Experience in developing innovative Java-centric, scalable, secure enterprise custom applications, • Experience developing microservice applications and APIs, • Experience with Java EE and Java Frameworks (Spring Framework, Hibernate…), • Experience with web applications, SOA, web services (SOAP or RESTful) development, and deployment, • Experience with AWS services and technologies, • Experience with large-scale relational database design and development using PostgreSQL, • Experience in applying Agile/Scrum methodology, • Experience leading or contributing to multiple concurrent software development projects, • Experience with Oracle Spatial, • Experience with Python, • Experience with PL/SQL, • Experience with REACT, • To meet the clearance requirements for this opportunity, candidates must be authorized to work in the US, • All candidates will be subject to a complete background check, including, but not limited to, Criminal History, Education Verification, Professional Certification Verification, Verification of Previous Employment, and Credit History., • Work Environment: Flexible/remote, with occasional on-site support as needed., • Salary Range: $90,000 – $138,000 annually, • Benefits: SFI offers a comprehensive benefits package. Details available at SFI Careers., • This is a full-time, W2 position., • No agencies, third parties, or Corp-to-Corp submissions., • Spatial Front Inc. is an Equal Opportunity Employer — all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status.

Job Type Full-time Description Remote Greater Seattle Area About the Company AuthenticID is solving one of the biggest business issues in the world today: Fraud. Fraud losses are skyrocketing for companies as sophisticated actors are leveraging artificial intelligence to create world-class fake or synthetic identities to defraud banks, wireless carriers, governments, and every other enterprise on the planet. AuthenticID uses game-changing, proprietary machine-learning algorithms to ensure people are who they say they are, thereby preventing fraud and saving our customers millions of dollars a year. Our products combine biometric and computer vision technology to provide very fast determinations of whose identity is real and whose is not over the web and in mobile applications. AuthenticID is headquartered in Kirkland, WA, and serves enterprise clients across diverse industries, including Telecom, FinTech, Healthcare, Banking, Gaming, and Government. Many of our clients are Fortune 500 household names with billions of dollars in revenue. The Opportunity Reporting to the VP of Customer Support, Support Engineers create the foundation of trust for AuthenticID’s customers. Our ability to respond to customer needs, provide exceptional customer service, and take action to resolve issues – both big and small – are paramount to AuthenticID’s continued success. Tier 2 Support Engineers have a track record of success in the following areas: • Communication: you are adept at translating technical information into clear explanations for a variety of users., • Critical Thinking: you relentlessly seek out opportunities to improve customer satisfaction, simplify processes, and boost team collaboration. You leave situations better than you found them., • Customer Experience: at least 2 years of customer service experience in a SaaS or IT-based organization. Startup and/or cybersecurity (identity) experience is desired., • Spreadsheets: Comfortable with Excel and Google Sheets. Intermediate experience with Formulas, Pivot Tables, VLOOKUPs, Conditional Formatting, and Data Validation., • Word Processing: Experience with formatting and professional presentation of Word documents and emails. What You Bring • Knowledge of AuthenticID products, • Technical Experience Desired:, • Familiarity with:, • Any 3GL programming language, • Python and SQL is required., • Jupyter notebooks is desired, • Snowflake, • Grafana for monitoring and diagnosis is desired., • DiffMerge is desired., • DiffGram is desired., • BA or BS in Computer Science or similar (graduate degree preferred), • Enterprise B2B2C experience in a data analytics or consulting role preferred, • Communication ninja adept at translating complex technical matters into simple actionable directives, • Critical thinking, exceptional teaching, and problem-solving guru, • Research and understand MLOps standards and processes, • Formulate and evaluate alternative solutions and/or recommendations to achieve departmental goals, • Collect and analyze data, create reports, review and explain trends, • Mission-oriented individual passionate about making a difference and building something greater than yourself, • You thrive in rapidly changing environments with no issue rolling up your sleeves to get the job done AuthenticID’s salary range for this position is $80,000 -$110,000 per year. Our salary ranges are determined by role, level, and location. Pursuant to the Washington Equal Pay Act, Colorado Fair Pay Act and the New York City Pay Transparency Law, the range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations. Your level is based on our assessment of your interview performance and experience, which you can always ask the hiring manager about to understand in more detail. Salary is just one component of AuthenticID's total compensation package for employees. Your total rewards package at AuthenticID will include medical, dental and vision coverage, unlimited PTO, flexible work environment, and many other corporate initiatives centered around employee experience. Equal Opportunity Statement AuthenticID is an equal-opportunity employer, and we welcome applicants from all backgrounds. If you're passionate about consumer identity privacy and a team player who wants to join a growing diverse and dynamic team, we look forward to hearing from you! Salary Description 80,000-110,000

Zippy was founded with one mission: to make getting a loan for a manufactured home simple, fast, and fully online. We believe modern manufactured homes are affordable, well-built, eco-friendly, and stylish, but finding a lender who understands this market can be challenging. That’s why Zippy focuses exclusively on manufactured home loans, offering a seamless, digital experience. Headquartered in Dallas, TX, with an office in Tempe, AZ, Zippy provides home loans and insurance to manufactured home buyers throughout the United States. Our remote-first team is spread across cities like Dallas, Houston, Knoxville, Omaha, Philadelphia, Phoenix, and several other states and cities. Backed by institutional investors, we offer competitive pay, stock options, and excellent benefits. At Zippy, we pride ourselves on our commitment to finance happiness through the power of home. We are dedicated to enhancing consumers' financial outcomes and tackling the affordable housing crisis through cutting-edge technology and innovative solutions. As a Senior Product Manager at Zippy, you will play a key role in building the systems that support everything that happens after a loan is originated. This includes servicing, financial operations, data infrastructure, and investor support. You will help shape the tools and processes that ensure loans are managed accurately, money moves efficiently, and stakeholders have access to the insights they need to operate at scale. This role spans multiple areas of the business. You will work cross-functionally to improve internal workflows, develop operational tools, and strengthen the data foundation that powers servicing, reporting, and decision-making. You will focus on driving clarity, reducing friction, and enabling future growth by applying strong systems thinking and a deep understanding of how technology supports day-to-day operations. This is a great opportunity for a product generalist who enjoys solving complex behind-the-scenes challenges and is excited to contribute to the infrastructure that supports Zippy's continued growth. * Own the strategy and execution for your product area, aligning with Zippy’s mission and business goals. * Use data, A/B testing, and customer insights to drive decisions, optimize experiences, and measure success. * Lead the product lifecycle, from discovery and roadmap definition to launch and iteration. * Balance short-term wins with long-term impact, ensuring quick iterations drive lasting value. * Solve complex problems, considering customer needs, business growth, and technical feasibility. * Work cross-functionally to align teams, remove roadblocks, and ensure smooth execution of product initiatives. * Thrive in a fast-paced startup, adapting quickly, making bold bets, and iterating to improve. * 5+ years of product management experience in fintech lending, with loan servicing or data product experience preferred. * Strong systems thinker with a track record of building internal tools, improving operational workflows, or supporting infrastructure at scale. * Strong customer and business intuition, with a data-driven approach to decision-making. * Ability to thrive in a fast-paced startup environment, balancing speed with quality while adapting to evolving priorities. * Excellent problem-solving skills, with the ability to navigate ambiguity and drive clarity. * Exceptional collaboration and communication skills, with experience working across teams like engineering, design, sales, and operations. * Passion for creating products and experiences that drive impact. Important Applicant Information * While many of our interviews are conducted virtually, all applicants should be prepared to potentially meet in person as part of the process. * As a participating employer, we will use E-Verify to confirm employment eligibility. * Please note that we are currently only hiring candidates who reside in the following states: Arizona, Connecticut, Florida, Georgia, Illinois, Indiana, Louisiana, Maryland, Michigan, Missouri, Montana, Nebraska, Nevada, New York, North Carolina, Ohio, Oklahoma, Oregon, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, and Wisconsin. Applicants that do not reside in the bolded states will be rejected. Total Rewards At Zippy, we're passionate about creating a workplace where people love to work. We put a lot of heart into building and nurturing a company culture that not only supports our team but also inspires them to do their best work. Our benefits and perks are always evolving, but here’s what we offer right now: * Competitive Compensation: We offer a competitive salary with the potential for annual bonuses and variable pay, depending on your skills and experience. * Equity for All: As a part of our commitment to shared success, all employees receive equity in the company, allowing you to share in the growth and achievements of Zippy. * Remote Work: Enjoy the flexibility of working from home in a dynamic, remote-first environment. * Comprehensive Health Coverage: We provide medical, dental, and vision insurance, along with company-subsidized benefits like STD, LTD, and life insurance for you and your family. * Flexible Spending Accounts: Take advantage of medical & dependent care FSAs to help manage your expenses. * Training & Licensing Support: We invest in your professional growth with resources for training and licensing. * Paid Time Off: We offer generous PTO—and we encourage you to use it! * Wellbeing Programs: Access a variety of wellbeing resources, including Headspace, Gympass+, Fetch, Spring Health, SoFi, Perkspot, Ladder, and more through our Sequoia Wellbeing Programs. * Parental Leave: We provide paid parental leave to support you and your growing family. * No Meeting Wednesdays: Enjoy a mid-week break from meetings to focus and recharge. * Vibrant Slack Community: Engage with colleagues in our lively remote Slack community, featuring fun channels that connect people around shared interests like travel, pets, sports, food, and more. * Career Growth: We believe in promoting from within, offering you opportunities to grow your career with us. Beyond the tangible benefits: * Core Values: At the heart of everything we do are our core values: Lead with Passion, Own It, Build a Better Way, Results Driven, and The Golden Rule. These values guide our decisions, shape our culture, and inspire us to achieve our best every day. * Join a Growing Team: Be part of a dynamic team at a pivotal moment in Zippy’s growth, where every contribution makes a significant impact. * Innovative Work: Collaborate with sharp, passionate teammates to tackle unique challenges in the Manufactured Housing market, positioning our product as a top-tier lending solution. * Supportive Culture: You’ll be welcomed into a collaborative environment that fosters camaraderie, respect, and a deep sense of belonging. * Diversity & Inclusion: We’re committed to empowering a diverse and inclusive workforce, celebrating our differences, and ensuring everyone feels safe to bring their whole selves to work. * Inspirational Leadership: Work alongside leaders who are not only approachable but also dedicated to providing guidance, mentorship, and support to help you succeed. * Meaningful Impact: Be part of a mission-driven team that’s making housing more affordable for everyone, helping prospective buyers secure fast and simple online loans to purchase manufactured homes. By joining Zippy you will help improve the lives of over 22 million Americans who live in manufactured homes today. Zippy is an equal opportunity employer that is committed to diversity and inclusion. We do not discriminate based on race, color, national origin, religion, gender, gender expression, sexual orientation, age, veteran status, disability status, or marital status. If you are excited about the role but do not meet 100% of the qualifications listed above, we encourage you to apply. Nothing in this job posting should be construed as an offer or guarantee of employment.

We are hiring multiple Remote positions. * West (California) * Central (Texas, Midwest, Mountain states) * East Ideally candidates are located near a major airport as this will require up to 30% travel. As a Technical Customer Success Manager, you’ll be the strategic partner for our customers, ensuring they maximize the value of Planera’s platform. You will take ownership of the entire customer lifecycle—from onboarding and adoption to retention and expansion. Your ability to blend construction scheduling expertise with exceptional customer relationship management will be key in driving customer success. This role is highly technical, requiring hands-on experience with CPM scheduling software and a deep understanding of construction project management workflows. You’ll work closely with customers to help them optimize their scheduling process, manage pilot projects and proof of concepts (POCs), and provide strategic guidance on best practices. Additionally, you will collaborate cross-functionally with sales, product, and engineering teams to ensure that customer feedback is translated into continuous product improvements. Customer Onboarding & Adoption – Lead hands-on onboarding sessions, ensuring customers are set up for success with Planera from day one * Customer Relationship Management – Build and maintain strong relationships with key stakeholders to drive engagement and long-term retention. * Technical Guidance & Training – Provide expert-level guidance on construction scheduling best practices, particularly for users transitioning from tools like Oracle Primavera P6 or Microsoft Project. * Pilot & POC Management – Support and manage customer pilots and proof-of-concepts, helping organizations evaluate Planera’s value. * Customer Retention & Expansion – Identify upsell and cross-sell opportunities, collaborating with the sales team to drive expansion. * Customer Advocacy & Feedback Loop – Act as the voice of the customer, relaying insights and feature requests to product and engineering teams. * Support & Troubleshooting – Assist customers with technical issues, working alongside product and engineering teams to resolve challenges quickly. * Data-Driven Insights – Analyze customer usage and engagement data to proactively identify risks and opportunities for improvement. * 5+ years of experience in construction project management in a Project Manager (PM), Superintendent, or Project Engineer (PE) role. * In-depth knowledge of CPM scheduling and construction workflows. * Hands-on experience with CPM scheduling tools (Oracle Primavera P6, Microsoft Project, or similar). * Knowledge and experience with data center construction is a plus. * Proven ability to drive customer satisfaction, retention, and expansion. * Experience managing customer pilots and proof-of-concepts (POCs). * Ability to troubleshoot technical issues and provide clear, actionable solutions. * Bachelor’s degree (or equivalent experience) in Construction Management or Civil Engineering. * Exceptional written and verbal communication skills – ability to communicate complex ideas simply. * Strong relationship-building skills with both technical and non-technical stakeholders. Ability to work independently in a remote setting while collaborating across teams. * Expect up to 30% travel * Be part of a fast-growing startup that’s transforming construction industry * Shape the future of our platform by working closely with product and engineering teams. Remote-first culture with flexibility and autonomy. * Incredible leadership team with proven success record in the startups. * Competitive salary, benefits, and potential for growth within the company. * Apply today! Planera, Inc. is transforming how construction professionals plan and schedule their projects. Our collaborative online whiteboard-based CPM scheduling software simplifies project scheduling, eliminating inefficiencies and reducing the time required to create resource- and cost-loaded schedules. With built-in risk simulation and schedule quality checking, we remove the need for third-party plug-ins, making scheduling smarter, faster, and more intuitive. At Planera, we believe in delivering powerful yet user-friendly solutions that drive project profitability. Join us in revolutionizing the construction tech space!

About Agero: Wherever drivers go, we’re leading the way. Agero’s mission is to rethink the vehicle ownership experience through a powerful combination of passionate people and data-driven technology, strengthening our clients’ relationships with their customers. As the #1 B2B, white-label provider of digital driver assistance services, we’re pushing the industry in a new direction, taking manual processes, and redefining them as digital, transparent, and connected. This includes: an industry-leading dispatch management platform powered by Swoop; comprehensive accident management services; knowledgeable consumer affairs and connected vehicle capabilities; and a growing marketplace of services, discounts and support enabled by a robust partner ecosystem. The company has over 150 million vehicle coverage points in partnership with leading automobile manufacturers, insurance carriers and many others. Managing one of the largest national networks of service providers, Agero responds to approximately 12 million service events annually. Agero, a member company of The Cross Country Group, is headquartered in Medford, Mass., with operations throughout North America. To learn more, visit ___. Note: For our technical positions, we love to get you started in person! You may be required to travel to Medford for your initial onboarding. Don't worry about the logistics - once you're hired, we handle all travel arrangements and expenses for you. Role Description and Mission: The Senior Product Manager, Workday Financials is the business partner and technical owner of the enterprise Procure-to-Pay (P2P) ecosystem. Serving as the critical bridge between Finance teams (Procurement, Accounts Payable, Reimbursements) and the technology stack, this individual is responsible for the strategic roadmap, configuration, and systemic optimization of Workday Financials. Moving beyond feature execution, the Senior Product Manager, Workday Financials implements scalable, compliant, and highly automated financial workflows from Requisition to Payment, ensuring the organization achieves its goals for touchless processing and maintains robust internal controls. Key Outcomes: • Ecosystem Strategy & Roadmap: Own and evolve the end-to-end product vision for the entire Procure-to-Pay lifecycle. Translate complex business needs from Finance leadership into a prioritized, strategic roadmap, balancing immediate operational fixes with enterprise initiatives (e.g., touchless invoice processing, advanced claims payment rules)., • Workday Financials Architecture & Optimization: Serve as the functional Subject Matter Expert (SME) for Workday Procurement and Supplier Accounts. Lead the configuration, testing, and deployment of Workday updates and semi-annual releases, ensuring seamless business continuity and the adoption of new system capabilities., • Process Engineering: Architect and implement intuitive workflows within Workday that minimize end-user friction while maintaining strict financial controls. Analyze current workflows to identify systemic bottlenecks, significantly reducing cycle times for approvals and payments., • Training & Communication: Provide training, demos, and product updates to internal stakeholders. Clearly communicate product changes, new features, and operational benefits to relevant teams., • Financial Systems & Performance Monitoring: Monitor product performance post-launch to ensure its alignment with business outcomes. Define key metrics for success and establish a feedback loop to drive product iterations., • Automation & Innovation Leadership: Drive automation initiatives across the financial stack, including the deployment of Automated Payment Rules, supplier punch-outs, and integrations with Optical Character Recognition (OCR) tools. Troubleshoot and resolve complex, system-level process breaks., • Stakeholder Integration: Partner with Sourcing, Accounts Payable, and Expense Audit leadership to define advanced requirements for supplier payment flows and spend analysis., • Technical Orchestration: Collaborate with IT, Data Science, and Engineering squads to design and oversee complex integrations between Workday and third-party enterprise tools (e.g., data mediation platforms, fraud detection rules, and banking file transmissions). Skills, Education and Experience: EDUCATION: Bachelor’s degree in Business, Finance, Computer Science, or a related field, or equivalent experience required. EXPERIENCE: 8-10 years of total professional experience in Product Management, Business Systems Analysis, or Financial Operations. Minimum of 2 years of direct, hands-on configuration and optimization experience within a Workday Financials environment, specifically utilizing the Procurement, Supplier Accounts, or Expenses modules. Deep understanding of the full Procure-to-Pay lifecycle, vendor master data management, payment flows, and three-way matching/reconciliation. Experience with OCR tools (e.g., Kofax, ScanOne) or advanced procurement marketplaces is preferred. Proven experience working in an Agile/Scrum environment, managing backlogs utilizing tools such as Jira. ROLE BASED COMPETENCIES (KNOWLEDGE, SKILLS & ABILITIES): • FinOps Ecosystem Vision: Demonstrates an understanding of the full product lifecycle within financial systems; capable of architecting a P2P vision that aligns with long-term corporate financial strategy., • Advanced Problem Solving & System Troubleshooting: Exhibits a proactive, analytical approach to identifying and resolving system inefficiencies before they escalate into critical business interruptions., • Strategic Prioritization (Ruthless Focus): Highly priority-minded; demonstrates the ability to cut through noise, identify the highest-impact systemic issues, and execute on them without distraction., • Technical Translation & Communication: Possesses the unique ability to translate and explain complex Workday configurations and technical limitations to non-technical finance executives and stakeholders. ., • Data-Driven Product Optimization: Leverages an analytical mindset to justify product investments ; utilizes concrete data (e.g., "time to approve," "touchless processing rates") to measure product success and iterate., • Passionate Innovation: Exhibits a strong drive to innovate within the Finance space; passionate about leveraging technology (automation, OCR) to make a tangible difference in operational efficiency., • Change Management: Ability to lead and manage change within the organization. Effectively communicate and implement product updates and system changes to ensure smooth transitions across teams.Autonomy and Initiative: Self-driven with the ability to work independently and make decisions with minimal supervision. Demonstrates strong initiative and the ability to solve problems autonomously.Customer-Centric Mindset: A focus on internal stakeholders as customers, with the ability to translate their needs and pain points into actionable solutions. Understands the user experience and ensures financial systems align with business goals and customer expectations. WORKING RELATIONSHIPS: This position partners directly with the Director of Claims Payments & Reimbursements, Accounting Leadership, and cross-functional teams including Engineering Squads and Data Science & Analytics to align financial workflows with technical execution. ADDITIONAL REQUIREMENTS: Ideal candidate is based in Massachusetts or New Hampshire and has the ability to come into our Medford, MA headquarters occasionally. Remote candidates should be flexible to travel to our Medford, MA headquarters 5% of total time, depending on project needs. Evening or weekend hours may be required to meet project deadlines or system updates. Hiring In: * United States: Arizona, California, Florida, Georgia, Illinois, Massachusetts, Michigan, New Hampshire, New York State, New Mexico, North Carolina, Tennessee, Virginia The anticipated closing date to submit applications for this role is March 31st. Join our ___ to track your application status and receive instant alerts for future openings. The base salary range presented represents the anticipated low and high end salary range for new hires in this position. Your final base salary will be determined based on factors such as work location, experience, job related skills, and relevant training and education. The range listed is just one component of the total compensation package provided by Agero to employees. National Pay Range$110,000—$140,000 USD The base salary range presented represents the anticipated low and high end salary range for new hires in this position. Your final base salary will be determined based on factors such as work location, experience, job related skills, and relevant training and education. The range listed is just one component of the total compensation package provided by Agero to employees. Medford$110,000—$140,000 USD Life at Agero: At Agero, you'll find a workplace where your unique perspective is not just welcomed, it's celebrated. We believe that our differences make us stronger, and we're committed to creating an environment where every employee feels a sense of belonging. If you're looking for a company that values your individuality, provides opportunities for growth, and champions open communication, Agero is the place for you. Join our team and help us drive the future of driver assistance, while experiencing a workplace where you can truly thrive. Benefits Built for Well-being: Agero’s innovation is driven by a workforce where all associates feel like they can truly thrive. Agero offers a wide range of benefits to promote well-being, encourage personal development, and ensure financial stability. Our benefits include: • Health and Wellness: Healthcare, dental, vision, disability, life insurance, and mental health benefits for associates and their families., • Financial Security: 401(k) plan with company match and tuition assistance to support your future goals., • Work-Life Balance: Flexible time off, paid sick leave, and ten paid holidays annually., • For Contact Center Roles: Accrual of up to 3 weeks Paid Time Off per year, paid sick leave, and ten paid holidays annually., • Family Support: Parental planning benefits to assist associates through life’s milestones., • Bonus/Incentive Programs Join Agero and experience a workplace that invests in your success both personally and professionally. *Applicants must be currently authorized to work in the United States on a full‑time basis. This position is not eligible for employer visa sponsorship now or in the future. *It is unlawful in Massachusetts to required or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Working in a rapidly growing, ever-changing scale-up comes with its own set of opportunities and challenges. If you prefer a stable environment, with clear processes and structures then, we've got to be honest, you won't always find that here. However, if you enjoy inventively solving problems with others, helping create clarity when things get confusing, and prioritising your own path within ambiguity, then the chances are that you'll love the opportunities available to grow your career at Booksy. The people you’ll like to work with and things you'll enjoy impacting: As a Customer Success Onboarding Team Leader reporting to the Customer Success Onboarding Manager in our Customer Success team, your purpose will be to lead a team of Onboarding Advisors and serve as the strategic bridge between frontline execution and leadership retention objectives. What You Will Own: Team Leadership & Performance Development • Coach the Coaches: Design and execute a structured coaching framework for senior advisors, enabling them to independently develop junior team members, freeing you for strategic oversight., • Performance Architecture: Establish clear performance expectations, KPI accountability structures, and career pathing that motivates both high performers and developing talent., • Culture of Excellence: Build and sustain a team environment defined by accountability, continuous learning, and data-driven self-reflection. Operational Execution & Metric Stewardship • KPI Ownership: Drive performance against core metrics: Activation Rate, Reachability, QA Score, Time-to-Value (TTV), and Churn reduction., • Strategic Metric Migration: Lead the team's transition from activation-centric success metrics to NRR and long-term Adoption indicators, aligning frontline activity with company-level retention goals., • Data-Driven Diagnostics: Leverage QA scores, reachability data, and cohort-level performance analytics to identify skill gaps, process breakdowns, and intervention opportunities before they become escalations. Cross-Functional Partnership • Sales Handoff Integrity: Partner with the Sales team to define and enforce a clean deal standard, ensuring every provider enters onboarding with the right context, expectations, and setup for rapid ROI realization., • Product & Operations Feedback Loop: Systematically surface friction points in the onboarding journey and translate provider-level insights into actionable input for Product and Operations roadmaps., • 4-6 years of progressive experience in Customer Success, Onboarding, or Account Management within a SaaS or technology-driven environment., • 1-2+ years of formal people management experience leading mid-sized teams., • Demonstrated track record of managing performance through data: QA frameworks, coaching plans, and metric-driven decision-making., • Professional fluency in both English and Spanish (written and spoken), essential for leading a bilingual team and managing escalations., • Expert-level proficiency in Salesforce CRM; working knowledge of CS platforms such as Gainsight, ChurnZero, or equivalent. It will also help you to have… • Retention-First Mindset: You think in NRR, not just activation. You understand that the onboarding conversation sets the retention trajectory., • Multiplier Mentality: You measure your success by your team's output, not your personal output. You get energy from watching others exceed their own expectations., • Structured Ambiguity Navigation: You thrive in scaling environments where processes are still being built. You bring structure without rigidity., • Commercial Acumen: You connect the dots between provider health, expansion signals, and company revenue, and you speak that language fluently in cross-functional conversations., • Coaching Precision: You do not deliver generic feedback. You diagnose root causes, tailor your coaching approach to the individual, and track improvement with clear milestones. Salary Range: $60,000 - 70,000 base salary + quarterly bonus. Some of the US benefits we offer are: • We're proudly distributed across the globe, with each market being remote-first., • Depending on which market you're joining, you might have office access or be fully remote - either works. All we ask is that you're based in the country/region this role is advertised in., • Opportunity to develop in an international environment - we have teams in 6 countries., • Remote work with $50/month home phone/internet reimbursement., • Comprehensive health, dental, and vision coverage with UHC., • Company paid STD and LTD, and Basic Life Insurance at 1x salary., • FSA/HSA's available - Booksy contributes $1,000/$2,000 to the HSA for employee/employee plus., • Accident/Hospital/Critical Illness voluntary plans available., • 401k - 50% match up to 8% of contributions paid annually/ 3-year vesting period., • PTO - Exempt employees - unlimited with manager approval. Non-exempt employees - 160 hours/year (does not roll over)., • 12 Holidays observed., • Parental Leave - 12 weeks of paid leave., • EAP (Employee Assistance Program)., • Voluntary Pet Insurance through Fetch., • Financial wellness tools through SoFi and Ladder., • Discounts via Perkspot., • Booksy benefit $50 per month to use on services in our app. How AI helps us find great people Think of our AI tool as a really smart assistant for our recruitment team. Its job? To help us move faster, stay consistent, and make sure no great candidates are overlooked.Every application goes through the same AI review to help us spot skills that match the role - but don’t worry, AI never makes the decisions. Real people do. Our recruiters and hiring managers handle every final call. And we regularly review how the tool is used to keep things fair, ethical, and compliant with data protection laws. Curious about how it works? You can always ask how AI was used in your application - it won’t affect your chances in any way. If you have questions, just drop us a note - we’re happy to explain more. Our Diversity and Inclusion Commitment: We work in a highly creative and diverse industry so it goes without saying that we strive to create an inclusive environment for all. We welcome people from all backgrounds and are committed to fair consideration in our hiring process. If you have any accessibility needs or require reasonable adjustments during the interview process, please contact us at ___, so we can best support you. Kindly submit your application and CV in English to ensure it is successfully reviewed.

The Company At Nylas, we specialize in making it easier for developers to add email, calendar, and contact management features into their applications. We provide APIs, which streamline the integration of these functionalities, ensuring they are secure and effective. This enables better, safer, and more reliable communication within apps. Supporting over 100,000 developers and collaborating with more than 900 companies globally, Nylas plays a pivotal role in how digital communication tools are built and utilized. Our technology spans various sectors, from healthcare to education, simplifying the complex process of app development related to communications. By reducing the barriers in communication technology, we empower developers to innovate and enhance user interaction across platforms. The Team We are a team of strategic storytellers, customer advocates, and market experts who thrive on translating complex ideas into compelling narratives. Fueled by curiosity and a passion for impact, we take pride in helping our customers and go-to-market teams unlock the full potential of the Nylas platform. The Product Marketing team serves as a critical bridge between our product, sales, and customer success teams, ensuring a seamless connection between what we build and how we position it in the market. We craft messaging that resonates, drive go-to-market strategy, and deliver insights that shape product innovation. Together, we create a culture of collaboration, data-driven decision-making, and a shared commitment to excellence. Our goal is to empower our customers and internal teams with the knowledge, tools, and strategies they need to win, while fostering a team culture of creativity, growth, and continuous learning. If you thrive in a dynamic environment where your work drives business impact and market differentiation, you’ll find a rewarding home with us. The Role We are looking for a Product Marketing Manager to support go-to-market strategies, product positioning, and sales enablement for the Nylas platform. This is a highly strategic role that requires deep experience in product marketing, a strong understanding of the developer-focused SaaS landscape, and a proven ability to drive revenue through compelling positioning, messaging, and execution. As a Product Marketing Manager, you will partner with our Sr. Product Marketing Manager to own the development and execution of marketing strategies that resonate with our target customers, influence our roadmap, and enable our go-to-market teams. You’ll partner closely with Product, Sales, and Customer Success teams to drive adoption, market expansion, and revenue growth. What You’ll Do * Customer Insights & Voice of Customer – Lead a structured customer research program across segments and ICPs to deeply understand how teams build, adopt, and scale communications and AI-driven workflows. Conduct regular interviews with customers, prospects, and churned accounts to surface actionable insights that inform messaging, product direction, and go-to-market strategy. * Customer Advisory Program – Own and operate Nylas’ Customer Advisory Board, managing a regular forum for strategic customers to engage directly with our product team. Facilitate roadmap reviews, structured feedback sessions, and ongoing dialogue to ensure customer needs are clearly represented and influence product direction, while synthesizing feedback into clear, actionable inputs for Product. * Customer Stories & Proof Points – Own the development of high-impact case studies, customer narratives, and reference programs that demonstrate real-world value. Translate technical implementations into clear business outcomes for both developer and product leader audiences. * Competitive Intelligence & Battlecards – Drive ongoing competitive analysis across direct and adjacent players. Build and maintain battlecards, objection handling frameworks, and win/loss insights that enable sales and customer-facing teams to position Nylas effectively in competitive deals. * Customer Adoption & Lifecycle Programs – Design and execute programs that improve activation, adoption, and expansion across the customer lifecycle. This includes email-based onboarding and nurture programs, in-product and post-sale education, and targeted campaigns that drive utilization of key features. * Customer Enablement & Education – Partner with Sales and Customer Success to develop enablement materials, product work sessions, and customer-facing resources that help teams successfully implement and scale with Nylas, with a focus on reducing time-to-value and increasing long-term retention. * Growth and Demand Focus – Continuously refine ICP definitions, segmentation, and messaging based on customer insights, usage patterns, and deal feedback. Partner closely with Sales and Product to ensure product and positioning aligns with real buyer needs and market dynamics, supporting end-to-end go-to-market execution. * Performance Metrics & Optimization – Define key success metrics, analyze performance data, and refine marketing strategies based on insights. What You Must Bring * Experience – 3-5+ years of product marketing experience in B2B SaaS, with a strong preference for developer-focused, API-driven, or technical platforms. * AI-Obsessed - Deep proficiency with AI tools for research, content, and workflows. * Strategic Leadership – Proven ability to develop and execute go-to-market strategies at scale, driving measurable business impact. * Technical Acumen – Strong understanding of APIs, developer ecosystems, and cloud-based platforms. Ability to translate technical capabilities into customer value propositions. * Sales & GTM Collaboration – Experience working closely with Sales, Customer Success, and Product teams to drive revenue and adoption. * Analytical & Data-Driven – Expertise in market research, customer insights, and performance analytics to inform strategy. * Communication & Storytelling – Exceptional written and verbal communication skills, with experience crafting compelling narratives for executive, sales, and customer audiences. * Cross-Functional Influence – Ability to work across departments and influence senior stakeholders to align on strategy and execution. * Education – Bachelor's degree in Marketing, Business, or a related field; MBA or equivalent experience preferred. Interview Process (subject to change) * Round 1: 30 minute Google Meet discussion with the hiring manager * Round 2: Take home assignment to be followed by a 60-minute Google Meet panel discussion * Round 3: 45 minute Google Meet interviews with 3-4 team members (max 4 hours). During the various discussions, candidates selected to meet with us are strongly encouraged to not only discuss their knowledge, skills, experience, and abilities but also to showcase examples of their current or previous work. We expect you to clearly outline the "what," "why," and "how" behind your contributions. Actual compensation will be determined based on individual qualifications, which are objectively assessed during the interview process. Factors influencing salary include knowledge, skills, experience, and abilities. Nylas is registered as an employer in many, but not all, states/provinces. If you are not located in or able to work from a state/province where Nylas is registered, you will not be eligible for employment. Visa sponsorship may not be available in certain remote locations.

At Dagster Labs, our mission is simple but ambitious: to empower every organization to build a productive, scalable data platform. We’re the brains behind Dagster, the open-source tool developers love, Dagster+, our managed cloud, and Compass—our first AI product, which brings exploratory data analysis into Slack with governed context. From scrappy startups to global enterprises, thousands of teams trust us to power the data behind their analytics, machine learning, and AI breakthroughs. We believe the AI era runs on reliable, high-quality data. That’s why we make data platforms easier to test, easier to understand, and actually enjoyable to use. Dagster is quickly becoming the backbone of how the world builds intelligent systems, and the best AI companies are built on top of Dagster. We’re a small, well-funded team with big energy and a track record of shipping software people rave about. We aim high and work as a team, holding ourselves to the highest standards and trusting eachother to deliver. We care about how we work together: no egos, no drama, just a lot of curiosity and a drive to make something meaningful. If you want to help shape the future of data and AI and have fun doing it, come build with us. We’re hiring a Product Manager to drive Enterprise Readiness and help complex organizations—from F500 to foundation model labs—succeed with Dagster+. This team’s mission is to make Dagster easier to adopt, expand, and operate in complex organizations. You’ll own a cross-cutting roadmap that scales enterprise adoption by strengthening the platform foundations customers depend on, making Dagster+ reliable and easy to operate at scale, and turning recurring deal blockers into durable platform capabilities. This role sits at the intersection of product, engineering, design, and customer-facing teams. You will spend time with customers and the field every week, translate real needs into crisp product bets, and ship improvements that make Dagster feel “enterprise-ready” without losing our developer-first DNA. This is a full-time position offering competitive salary, equity, and benefits. We are a distributed team with offices in San Francisco, New York, and Minneapolis. We’re open to hiring fully remote candidates who are currently authorized to work within the United States. We offer flexible remote work options so you can choose the environment that makes you most productive—whether that’s your home or a coworking space. Dagster Labs fosters a collaborative, remote-first culture, ensuring you have all the tools and support needed to thrive, no matter where you are. • Own the Enterprise Readiness roadmap and drive end-to-end execution from discovery → delivery → rollout., • Collaborate closely with engineering and design to scope work, make tradeoffs, and ship high-quality features., • Meet with customers regularly and run design partnerships to validate problems, solutions, and rollout plans., • Partner with Sales, Sales Engineering, Customer Success, and Partnerships to turn deal needs into clear product priorities and roadmap decisions., • Own outcomes for enterprise adoption themes (e.g., roles and identities, platform ops & observability, key integrations, scaling) and define metrics to measure impact., • Own the go-to-market for your area (positioning, messaging, enablement, rollout comms), with support from marketing. You’ll lead cross-cutting work that makes Dagster enterprise-ready, such as: • Operating Dagster+ at scale: multi tenancy experience, platform health, runtime signals, and operational workflows., • Usage visibility and controls: helping customers understand and manage usage effectively., • Enterprise integrations: targeted integrations that unblock enterprise-grade adoption (e.g., major cloud/data platforms)., • GTM for enterprise features: clear positioning, enablement, and predictable rollout communication, with support from marketing., • 5+ years of product management experience building B2B SaaS products., • Proven ownership of a major product area from strategy → roadmap → delivery → adoption., • Ability to translate customer needs into a clear product strategy and prioritization, and communicate tradeoffs clearly., • Strong technical fluency. You can partner deeply with engineering on APIs, systems tradeoffs, and rollout plans., • Strong cross-functional leadership. You can align engineering, design, and customer-facing teams and drive decisions in ambiguous areas., • Experience owning go-to-market for a product area (positioning, messaging, enablement, launch comms), while partnering with marketing for production/distribution., • Excellent written communication and sound judgment., • Experience at a high-growth SaaS startup., • Experience building products for enterprise customers (e.g., security, admin, reliability, scale, or integrations)., • Background in developer tools or data infrastructure., • Familiarity with major cloud and data platforms (e.g., Azure, Databricks)., • Prior experience in a technical role (engineering, solutions engineering, or developer success). We are committed to building an inclusive team and an open-source community where no one feels out of place. We know that teams with diverse backgrounds state their assumptions more explicitly, think more rigorously, and build better software. Plus it's more fun and interesting to work with a wide variety of perspectives. You should apply to work at Dagster Labs if you want to work in, and help to build and strengthen, a high-performing software development environment where people of all backgrounds are welcome. The estimated cash salary for this role is $160,000-$195,000. • ___, a guide to the problems we solve and the philosophy driving our approach, • Software-Defined Assets ___, ___, and ___, • ___ blog post & video playlist

Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $2B in revenue in our last fiscal year with extensive growth potential ahead. At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a ___ (PBC), legally bound to balancing the interests of customers, employees, society, and investors. As a ___ company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment. Join us in ___, committed to making a positive impact on its customers, employees, and communities. The Role The Veeva Curriculum Developer creates innovative administrator and technical learning content for Veeva customers, partners, and employees looking to build industry-related Veeva software skills. In this role, you will focus on translating complex topics into engaging, digestible, and scalable educational experiences in a variety of delivery formats for a range of learner personas that use Veeva technology, services, and data products. You must be comfortable working autonomously as well as with SMEs and stakeholders and have a natural affinity for gaining deep expertise yourself. A successful candidate in this role brings a strong background in curriculum development for technical SaaS products and instructional design, system administrator, or software development skills. To be successful in this position, you will learn new skills at a quick pace to keep up with product enhancements and actively contribute to the ongoing innovation of our processes. We operate as an inclusive team of owners/builders at Veeva and expect this role to collaboratively embrace our core values of doing the right thing, customer success, employee success, and speed. Veeva Systems does not anticipate providing sponsorship for employment visa status (e.g., H-1B, OPT) for this employment position. \n What You’ll Do • Conduct instructional research and task analysis on learner and role context that incorporates a real-world point of view., • Apply adult learning theory to the design of engaging training experiences and the development of associated learning assets., • Use modern authoring tools to build, deploy, and update courses and supporting materials in the appropriate interactive formats (instructor-led, video, e-learning, hands-on labs, and assessments)., • Ensure that training content is aligned with industry best practices and regulatory requirements for clinical trials, such as GCP (Good Clinical Practice), ICH guidelines, and other relevant standards., • Translate complex technical subjects into clear and concise instruction for both functional and technical users., • Manage the end-to-end curriculum development process, from initial analysis to design, development, implementation, and evaluation., • Work cross-functionally with SMEs and stakeholders to validate learning objectives and technical accuracy and incorporate feedback., • Develop a working knowledge of various capabilities of Veeva products and underlying technologies with the aim of becoming an expert in one or more areas., • Develop instructionally sound knowledge, skill, and job performance-based assessments., • Lead instruction of pilot materials in an internal/external first-teach and in Train-the-Trainer classes., • Assist with the creation, configuration, and maintenance of course lab environments and associated data sets required for case studies and lab exercises., • Partner with the Project Manager to drive projects with accuracy, transparency, and a commitment to meeting deadlines., • Stay current with industry trends, best practices, and new technologies to enhance training delivery methods., • Provide solutions and bring innovation to training and enablement strategy and processes. Requirements • 3+ years of curriculum development experience, including:, • Writing administrator or technical learning content for software products with hands-on interactivity, • Expertise using a variety of tools to create and publish interactive courseware (such as Articulate 360, TechSmith Camtasia, WellSaid, and learning management systems), • Excellent written, visual design, and verbal communication skills., • Deep understanding of the life sciences industry, with specific experience in Clinical Operations (e.g., Clinical Trial Management (CTMS), eTMF, Study Startup)., • Consistent track record of accountability in delivering quality projects on time., • Ability to both collaborate and work independently in a high-performing, adaptive team., • Strong interpersonal skills with the initiative to build collaborative, productive relationships across all lines of business., • Bachelor’s degree or equivalent years of experience., • Demonstrated ability to flexibly take on new challenges and pivot direction if needed. Nice to Have • Master's degree in Instructional Design or related field., • Certifications in instructional design or curriculum development (e.g., ATD, CPTD)., • Knowledge of safety data management systems and regulatory frameworks like GxP and ICH guidelines, is a plus., • Experience with Veeva products or similar life sciences SaaS platforms is a plus., • Shareable work portfolio of previously developed course materials. Perks & Benefits • Medical, dental, vision, and basic life insurance, • Flexible PTO and company paid holidays, • Retirement programs, • 1% charitable giving program Compensation • Base pay: $65,000 - $140,000, • The salary range listed here has been provided to comply with local regulations and represents a potential base salary range for this role. Please note that actual salaries may vary within the range above or below, depending on experience and location. We look at compensation for each individual and base our offer on your unique qualifications, experience, and expected contributions. This position may also be eligible for other types of compensation in addition to base salary, such as variable bonus and/or stock bonus. \n #LI-Remote Veeva’s headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world. Veeva is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristics protected by local laws, regulations, or ordinances. If you need assistance or accommodation due to a disability or special need when applying for a role or in our recruitment process, please contact us at ___.

We're transforming the grocery industry At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers. Instacart has become a lifeline for millions of people, and we’re building the team to help push our shopping cart forward. If you’re ready to do the best work of your life, come join our table. Instacart is a Flex First team There’s no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work—whether it’s from home, an office, or your favorite coffee shop—while staying connected and building community through regular in-person events. ___ Instacart’s Platform team powers the foundational capabilities behind our marketplace and Storefront Pro, including order management, pricing and discounting, loyalty, fraud, payments, and customer experience. The Payments Platform team builds reusable capabilities and integrations that make it easy to accept and manage a wide range of payment experiences everywhere our customers, shoppers, and retailers interact with Instacart—across both Instacart Marketplace and Storefront Pro. Our platform is responsible for how money moves through Intacart: from traditional payment methods like credit/debit cards and bank-based payments, to digital wallets and BNPL options, to health and government benefits, gift cards, stored value, and loyalty or rewards balances. We’re hiring a Senior Product Manager to lead a key segment of this broader platform—owning the strategy and end-to-end execution for how alternative and emerging tenders show up across Instacart’s surfaces and channels. If you thrive in a fast-paced, highly cross-functional environment and love building deeply technical platforms that solve complex payments challenges at scale, this role offers the opportunity to make paying on Instacart feel seamless, reliable, and intuitive for customers, shoppers, retailers, and partners. This role is remote across North America, with flexibility under our Flex First approach; periodic in-person collaboration may occur in key hubs such as San Francisco. • Own the end-to-end strategy and roadmap for a core segment of Instacart’s payments platform—focused on alternative and emerging tenders and stored value—driving measurable impact on reliability, conversion, cost, and user experience across Instacart Marketplace and Storefront Pro., • Translate ambiguous, complex payments problems into structured plans (e.g., supporting new digital wallets, BNPL, health and government benefits, gift cards, and loyalty balances) and drive execution from discovery and prioritization through launch, iteration, and scale., • Partner closely with Engineering to design and evolve core platform primitives, APIs, data models, and services that are scalable, observable, secure, and easy for surface teams and external partners to integrate., • Act as the domain owner for how your area of the payments platform shows up across web, app, and partner channels; collaborate with surface teams to deliver simple, consistent, and trustworthy payment experiences for customers, shoppers, and retailers., • Use data and customer insights—dashboards, experimentation, research, and partner feedback—to identify root causes of friction (e.g., payment failures or checkout drop-off), design creative platform solutions, and make high-quality decisions that balance speed, risk, and long-term scalability., • Establish strong cross-functional operating mechanisms with Product, Engineering, Design, Analytics, Operations, Finance, Legal/Compliance, Partnerships, Sales, Support, and Instacart Health, including clear metrics, dashboards, incident/postmortem processes, and partner review cadences., • Lead integrations and vendor relationships for your area, plan migrations and rollouts, and contribute to a robust risk, compliance, and reliability posture in partnership with Security, Finance, and Legal/Compliance. Minimum Qualifications • 4+ years of product management experience owning products end to end from discovery through launch and iteration., • Experience building or owning platform products or deeply technical systems, collaborating closely with Engineering on APIs, data models, integrations, and system behavior under real-world edge cases., • Proficiency using data and experimentation to drive decisions, including defining KPIs and partnering with Data/Analytics; experience with SQL or BI tools is required., • Demonstrated success driving cross-functional alignment with Engineering, Design, Analytics, Operations, Finance, Legal/Compliance, and external partners., • Excellent written and verbal communication skills with the ability to clearly articulate decisions, tradeoffs, and rationales to diverse stakeholders., • Bachelor’s degree in a relevant field (e.g., Computer Science, Engineering, Business, Economics) or equivalent practical experience. Preferred Qualifications • 2+ years of experience in payments, fintech, e-commerce, or financial/stored-value platforms working on flows such as payment methods, wallets, gift cards, stored value, BNPL, or benefit/loyalty programs., • Knowledge of compliance and security standards (e.g., PCI DSS, HIPAA, SOC 2) and regional regulations; experience partnering with Legal/Compliance on product design., • Experience building for multi-sided marketplaces or platform domains like payments, invoicing, order management, loyalty/discounting, or health benefits., • Prior success in a fast-paced, high-growth environment balancing platform investments with retailer and partner commitments., • MBA or advanced technical/business degree. #LI-Remote Instacart provides highly market-competitive compensation and benefits in each location where our employees work. This role is remote and the base pay range for a successful candidate is dependent on their permanent work location. Please review our Flex First remote work policy ___. Offers may vary based on many factors, such as candidate experience and skills required for the role. Additionally, this role is eligible for a new hire equity grant as well as annual refresh grants. Please read more about our benefits offerings ___. For US based candidates, the base pay ranges for a successful candidate are listed below. CA, NY, CT, NJ$189,000—$199,500 USDWA$181,000—$191,000 USDOR, DE, ME, MA, MD, NH, RI, VT, DC, PA, VA, CO, TX, IL, HI$1—$183,500 USDAll other states$158,000—$166,500 USD

The Role The Growth Customer Success Manager owns the post-sale experience for Clearstory's growing specialty contractor customers. You will manage a large portfolio of accounts through a lightweight, scalable engagement model — combining a CSM-led onboarding experience with automated touchpoints, in-app guidance, health monitoring, and AI-enhanced outreach. A requirement for this role is experience as a PM or PE at a commercial contractor!! This is not a traditional high-touch CSM role. Success here requires comfort operating at scale, a strong bias for AI & automation, and the ability to identify when a human touchpoint is truly needed versus when a well-crafted automated sequence or AI-generated insight can do the job better. Core Responsibilities • Own a high-volume portfolio of SMB accounts and drive strong renewal rates through scalable engagement, • Lead lightweight onboarding experiences, handing off to in-app guides and automated sequences for ongoing adoption, • Monitor health scores and product usage signals to proactively flag at-risk accounts and add the personal touch when needed, • Design, deploy, and iterate on automated email sequences and AI-generated outreach that replace manual touchpoints across the customer lifecycle, • Manage renewal outreach for the SMB segment, using data signals to prioritize efforts and personalize messaging at scale, • Collaborate with the Support team to ensure customers receive timely responses through live chat and the knowledge base, • Identify expansion signals and route qualified upsell opportunities to the appropriate AE or MM CSM, • Contribute to the design and documentation of the Growth CS playbook, including onboarding flows, automated sequences, and intervention triggers, • Partner with Product to provide feedback on in-app guides, weekly webinar content, and features that drive SMB adoption Clearstory is digitizing and automating the change order process inside the commercial construction industry. Just as TurboTax did for tax documents and Expensify did for receipts and expense reports, Clearstory is doing the same for change order communication and log management by building first-of-its-kind, category defining software that is revolutionizing the commercial construction industry. The construction industry is being transformed fast by technology, but the way companies communicate costs hasn’t evolved in decades and still heavily relies on carbon copy paper, spreadsheets and email to track billions of dollars. These arcane manual processes can take days or weeks and include hours of manual office tasks such as scanning, manually transcribing, and tedious data-entry into spreadsheets. At Clearstory we are changing that and creating a new category “change order communication,” by intelligently digitizing this age-old process. This leads to an increase in profits, more successful contractor to customer relationships, more transparency into a project’s true cost, and less wasted paper! We are a venture backed 100% SaaS company with impressive credentials for a company at our stage. • Blue Chip Clients. We have already landed some of the largest General and Subcontractors in the US and have helped our clients build landmark projects., • Significant Growth. We continue to double and triple our revenue and platform usage year over year., • Large Volumes Processed. Companies share over $100 million in Change Order Requests on our platform each and every month. You’ll be part of an ambitious and collaborative company, committed to growing a supportive and diverse team that is passionate about empowering our contractor customers. • Experience as a PM or PE at a commercial contractor, • Experience with change order request processes, • Demonstrated proficiency using AI tools in a professional context — you use AI regularly and can show examples of your work, • Strong analytical instincts — comfortable reading dashboards, analyzing data, and usage metrics to prioritize your time, • Excellent written communication skills with the ability to craft clear, compelling outreach at scale AI proficiency — What We Mean • We take AI literacy seriously for this role. During the interview process we will ask you to demonstrate how you use AI in your current workflow. Strong candidates will be able to speak concretely to:, • How they use AI tools (e.g., ChatGPT, Claude, Gemini, or similar) to draft and personalize outreach at scale, • How they prompt AI tools effectively to produce high-quality customer communications or internal documentation, • How they think about AI as a lever for expanding what a single CSM can accomplish across a large portfolio, • Be the architect of Clearstory's Growth CS motion — a brand-new function you will help design from the ground up, • Work at the intersection of Customer Success and AI, helping define what tech-enabled, scalable CS looks like for a growing SaaS company, • Continuous training in Customer Success methodology, automation best practices, and AI tooling, • A clear career path — Growth CSM is the entry point into a structured CS organization with MM and ENT segments you can grow into, • Competitive market-rate salary for a Series B company, • Flexible remote work, • Subsidized healthcare, vision, and dental, • 401k, • Early equity!

🚀 We’re on a mission to make money work for everyone. We’re waving goodbye to the complicated and confusing ways of traditional banking. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We’re not about selling products - we want to solve problems and change lives through Monzo ❤️ ___ ✨ About the Role This role is for a Senior Engineering Manager where you’ll be a manager of managers. You will be leading across multiple teams in an org of around 20-30 people. We’re expanding and your role as the Senior EM will be to grow and build new squads as needed. Your direct reports will include Tech Leads, Senior Engineers and 2-3 Engineering Managers. Senior Engineering Managers at Monzo are part of cross-functional, autonomous teams and groups. Our teams are mission driven, and typically include Product Managers, backend, web and mobile engineers as well as data scientists, designers and subject matter experts relevant to that mission. Teams are organised into groups, and then collectives - we aim to keep our line management structure as shallow as possible, and for teams to directly own decision making relevant to their work. Senior Engineering Managers are accountable for the technical and delivery outcomes for their area - that means supporting and developing best in class engineering talent, as well as creating an inclusive team environment for people to do their best work. You’ll be responsible for structuring, organising, supporting and challenging your team to deliver on their mission. You can read more on the expectations of Senior Engineering Managers in our ___. Is this role right for you? While this is not a role which requires hands-on-coding, we are looking for an experienced manager who has a strong technical and delivery background and has worked as a software engineer in previous roles. We recognise that Senior Engineering Managers lead in different ways, we’re looking for someone who is adept at: • Delivery and Execution: Enjoys taking accountability for delivery across your squad(s), collaborating with the Technical Lead and Product Manager., • Engineering and Operational Excellence: Actively fosters a high bar for engineering excellence within your teams. You’re accountable for the technical outcomes your teams deliver alongside individual engineer performance and growth, so holding a high bar (and clearly articulating your expectations) is key., • People Leadership: Has experience directly managing at least 2-3 Engineering Managers and leading orgs of around ~20 engineers. You can support, coach and develop them through their career with regular 1:1s and continuous feedback., • Technical Influence: Partners with senior engineers to drive technical initiatives that raise the bar for our engineering practices., • Stakeholder Relationships: Builds strong stakeholder relationships with other teams, and creates a focus space for engineers to do their best work., • Organisational Wide Impact: Collaborates with the wider engineering organisation to contribute to company-wide best managerial and technical practices and standards. We consider your application across all open EM roles at Monzo independent of which role you've applied for, so if you've recently applied to a similar role at Monzo and have been unsuccessful, please wait 6 months before applying again. The interview process: After an initial informal recruiter call you go through two main stages • Initial Call (1 hour) You'll meet with one of our Senior Engineering Managers or Engineering Directors. They'll ask you about your previous experience, in particular people leadership, product delivery and technical leadership. They’ll ask example based questions (‘Tell me about a time when…’), • Loop Stage (3 hours 30 mins) The Loop stage consists of 3 x 60 min interviews that take place over 1-2 days (depending on your availability) and one 30 minute reverse interview (more details below). The Loop is one stage and the interviews in this stage are: All things going well, you'll have completed the hiring process 🚀 Our average process takes around 3-4 weeks but we will always work around your availability. You’ll have the chance to speak to our recruitment team throughout the process. If you’d like to ask a question sooner, email . Please also use that email to let us know if there's anything we can do to make your application process easier for you, because of disability, neurodiversity or any other personal reason. What’s in it for you: 💰Base salary £130k - £160k + Equity + Benefits ✈️ We can help you relocate to the UK ✅ We can sponsor visas 📍This role can be based in our London office, but we're open to distributed working within the UK (with ad hoc meetings in London). ⏰ We offer flexible working hours and trust you to work enough hours to do your job well, at times that suit you and your team. 📚Learning budget of £1,000 a year for books, training courses and conferences ➕And much more, see our full list of benefits___ #LI-Remote #LI-AL1 Equal opportunities for everyone Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our ___, 2023 ___ and 2023 ___ We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status. If you have a preferred name, please use it to apply. We don't need full or birth names at application stage 😊

While candidates in the listed location(s) are encouraged for this role, candidates in other US locations will be considered. #LI-REMOTE As a Sr. Solutions Engineer on the Digital Natives team, you will work with the leading data engineering, data science & ML teams in the market to push the boundaries of what big data architectures are capable of. Reporting to the Field Engineering Manager, you will collaborate with strategic customers, product teams, and the broader customer-facing team to develop architectures and solutions using our platform and APIs. You will guide customers through the competitive landscape, best practices, and implementation; and develop technical champions along the way. We are looking for high technical aptitude individuals with a deep sense of ownership and a desire to help customers ship solutions at production scale. Ideal candidates are deeply curious, capable of operating with confidence in ambiguous situations, and are extremely adaptable. The impact you will have: • You will partner with the sales team and provide technical leadership to help customers understand how Databricks can help solve their business problems., • Drive technical discovery and solution design, focusing on winning competitive deals and accelerating time-to-value in strategic accounts., • Continuously research & learn new technologies and their implementations on Databricks, • Consult on Big Data architectures, implement proof of concepts for strategic projects, spanning data engineering, data science and machine learning, and SQL analysis workflows. As well as validating integrations with cloud services, home grown tools, and other 3rd party applications, • Collaborate with your fellow Solutions Architects, using your skills to support each other and our customers, • Become an expert in, promote, and recruit contributors for Databricks inspired open-source projects (Spark, Delta Lake, and MLflow) across the developer community., • Work closely with account executives to create and execute account penetration strategies, focusing on winning technical decision-makers and building new customer champions., • Build trusted advisor relationships with senior and executive stakeholders by articulating the business value of Databricks in clear, outcomes-driven terms. What we look for: • 4+ years in a data engineering, data science, technical architecture, or similar pre-sales/consulting role, • Experience building distributed data systems, • Comfortable programming in, and debugging, Python and SQL, • Have built solutions with public cloud providers such as AWS, Azure, or GCP, • Expertise in one of the following:, • Data Engineering technologies (Ex: Spark, Hadoop, Kafka), • Data Science and Machine Learning technologies (Ex: pandas, scikit-learn, pytorch, Tensorflow), • Strong executive presence with the ability to influence C/VP-level stakeholders and align technical solutions to strategic business priorities., • Available to travel to customers in your region, • [Desired] Degree in a quantitative discipline (Computer Science, Applied Mathematics, Operations Research), • Nice to have: Databricks Certification NOTE: If your experience isn’t a perfect match for the job description, but you feel like you’re a good fit for the role, apply. We want to work with smart, passionate, people who are good at their job, and, a lot of times, those people have non-linear career paths.

ConnectWise is an industry and Global leading software company with over 3,000 colleagues in North America, EMEA and APAC. As a community-driven software company dedicated to the success of technology solution providers, our suite helps over 45,000 of our partners manage their businesses better, sell more efficiently, automate service delivery, and remotely control technology so they can consistently deliver amazing customer experiences. Our company is powered by our connections, our colleagues, and our community. And, we accept all kinds. Game-changers, innovators, culture-lovers—and humankind. We invite discovery and debate. We recognize key moments as milestones. We see you and value you for your unique contributions. Our inclusive, positive culture lays the foundation to ensure every colleague is valued for their perspectives and skills, giving you the choice of how YOU make a difference. Curious? Read this opportunity to learn how YOU can make a difference at ConnectWise! General Summary: The Senior Product Manager is responsible for the planning and execution of ConnectWise platforms, from gathering requirements, designing technical and functional specifications, managing the product backlog, and coordinating development efforts through to implementation and subsequent support. This role works in partnership with cross-functional teams to coordinate and enhance development efforts, aid partners in product navigation, and find effective solutions. Essential Duties and Responsibilities: • Establishes operational plans for the Product Management team, • Develops and implements new products, processes, standards, and/or operational plans that will have an impact on the achievement of functional results, • Provides support to the Product Management team, with a high attention to detail, • May require communication with ConnectWise leadership, • May coach, review, and/or delegate work to other team members, • Defines and drives the business plan, strategy, and positioning of the products to align to corporate growth strategy, • Collaborates to discover solutions to identified problems, using sound judgement to assess risks, and to lay out the value of your solution in a well-structured, data-informed, written narrative, • Proactively identifies market opportunities and performs analysis to understand the competitive landscape, trends, and emerging opportunities, • Interacts with customers and prospects to define market requirements and communicates the needs to the development team, • Monitors product performance to evaluate adoption rates, user experience, and production issues, • Prioritizes the product backlog in conjunction with overall business and partner needs, • Represents ConnectWise in all partner engagements, events, conferences, and other venues Knowledge, Skills, and/or Abilities Required: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Ability to manage large, complex projects and processes independently with limited supervision, • Recognized expert in applicable work area, • Ability to situationally adapt and understand new technology/processes as per business and partner requirements, • Strong communication and presentation skills, verbal and written, with the ability to effectively communicate with technical and non-technical audiences, • Ability to work in rapid pace environment, while maintaining high quality work, • Demonstrated commitment to partner and team-oriented management, • Strong knowledge of software development, database, server/client, and similar technical concepts, • Strong understanding of the techniques and methods of modern product management, • Detail-oriented with the ability to work on multiple priorities simultaneously, • Knowledge of MSP industry, • Preferred: Knowledge of Agile Methodology, software development life cycle, and Atlassian Product Suite Working Conditions: • US-Remote (EST working hours), • Up to 10% travel ConnectWise is an Equal Opportunity Employer, dedicated to building a diverse and inclusive workforce and providing a workplace free from discrimination and harassment. ConnectWise provides equal employment opportunities to all employees and applicants without regard to race, ethnicity, color, religion, age, sex (including pregnancy), sexual orientation, gender, gender identity or expression, ancestry, national origin, citizenship status, physical or mental disability, genetic information, military/veteran status, marital status, familial or parental status, or any other characteristic or status protected by applicable federal, state and local laws. The statements above are intended to describe the general nature and level of work being performed by individuals assigned to this job. Other duties may be assigned as needed. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the job and/or to receive other benefits and privileges of employment. If you need a reasonable accommodation for any part of the application and hiring process, please contact us at ___ or 1-800-671-6898.

Description Who we are? United Imaging is a leading global medical device developer and supplier with a diversified portfolio of advanced medical products, digital healthcare solutions, and intelligent solutions that cover the entire process of imaging diagnosis and treatment. From our North American HQ in Houston, we are passionate about expanding our customer sales and support structure, embracing the highest quality and craftsmanship in each of our medical imaging products, and dedicated to building an outstanding organization. Join our innovative team with the mission of developing and supplying advanced technologies and improving patient care worldwide. As part of our global team, you will have the opportunity to collaborate with talented and dedicated colleagues while developing and expanding your career. Company Page: ___ Benefits When joining our team, we offer the following benefits: medical, dental, vision, short- & long-term disability insurance, employee assistance program, company paid basic life insurance, 401(k) with employer match, paid time off, sick leave, and (11) paid holidays. Compensation decisions are based upon the candidate level of skill, qualifications, geographical location and experience, and it is not typical for an individual to be hired at or near the top of the posted pay range. Additionally, the position may also be eligible to earn performance-based incentive compensation (such as cash bonus(es). Duties & Responsibilities • Provide top-level on-site service support that delights our customers and sets the benchmark for the medical imaging industry, • Work closely with Customer Care Center (regional and headquarter level) to effectively carry out trouble-shooting, maintenance, and updates on designated products, • Embrace new technology while levering core strengths in customer service and service support, • Play a key role in new, first-of-a-kind medical imaging system product launches in the US market, • Continually build competence in providing technical assistance and support to our customers, • Quickly and efficiently escalate challenges as appropriate to ensure expeditious resolution of all issues and high levels of customer satisfaction, • Responsible for installation of UIH diagnostic imaging equipment for designated products in geographic region This position is for a remote field service engineer. The selected candidate must live in or near the posting location for this position. Prior medical imaging field service experience required. Working Conditions: Magnetic Environment Exposure: This position requires working in an environment where strong magnetic fields may be present. Employees may be exposed to powerful magnets, electromagnetic equipment, or other devices that generate magnetic fields. Risk to Ferrous Metals in the Body: Due to the nature of the magnetic environment, employees must not wear or carry ferrous metals on their person while in the designated work area. This includes, but is not limited to, metal objects such as steel, iron, and other ferrous materials. Additionally, employees with implants, medical devices, or foreign objects containing ferrous metals within their body (e.g., certain surgical implants, pacemakers, or metal pins) may be at risk and must disclose any such conditions to their supervisor prior to starting work. Education • Familiar with the principles and hardware/software configurations of diagnostic imaging equipment (MR, CT, PET, DR, etc.) and previous experience with relevant equipment strongly preferred, • Ideally, have previous field service experience where you have managed a geographic territory and demonstrated strong troubleshooting ability with hardware, mechanical, and software systems, • Possess relevant IT skills with competence on Windows, Microsoft Office suite, and network communication and connectivity., • Strong customer communication skills with ability to effectively communicate both verbally and in writing, • Demonstrated ability to contribute to a team environment focused on customer success, • Superb customer facing skills needed for working with customers and internally at all levels within UIH / 3rd parties, contractors, and subcontractors. Must be able to quickly build rapport and gain respect from others;, • Valid driver's license and good driving record required; United Imaging is an Equal Opportunity Employer. Diversity, equity, and inclusion matter. United Imaging provides equal employment opportunities to all applicants for employment and prohibits discrimination and harassment of any type with regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.*Note: Relocation is not available for this role

GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our ___ and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. ___ as we build technology that transforms how the world develops software. *Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. As a Solutions Architect, you’ll be a trusted advisor to GitLab prospects and customers in the San Francisco area, helping them understand how GitLab’s DevSecOps platform addresses both technical requirements and business objectives across the entire software development lifecycle. You’ll guide organizations through their digital transformation journeys, from planning through monitoring, using your technical expertise, understanding of cloud and modern software development practices, and strong customer empathy. Reporting to a regional Solutions Architect manager and partnering closely with Account Executives and cross-functional teams, you’ll own technical evaluations (including proof of value initiatives and workshops), shape solution architectures, and serve as the voice of the customer back to Product Management. In your first year, you’ll focus on driving successful platform adoption, influencing revenue growth through solution selling, and building long-term, trust-based relationships that showcase GitLab’s differentiated position in an AI-driven DevSecOps landscape. • Lead technical discovery, demos, and validation (including proofs of value) to show how GitLab’s AI-powered DevSecOps platform meets customers’ technical and business needs across the full lifecycle., • Drive the technical evaluation process as the Directly Responsible Individual, including solution design, POC/POV ownership, workshop design, and the technical components of tenders, audits, and value stream assessments., • Collaborate with Account Executives and regional sales teams in North America to shape and execute account strategies that support new customer acquisition and expansion., • Build and deepen relationships with technical practitioners and business leaders, guiding them through GitLab-driven digital transformation and enabling them to become GitLab advocates., • Advise customers on modern software development, continuous integration, continuous deployment, security, and cloud practices, challenging existing approaches to improve return on investment., • Serve as the voice of the customer with Product Management, Engineering, Sales, and Marketing by sharing feedback, use cases, and competitive insights that inform roadmap and positioning., • Maintain and extend your technical expertise in GitLab, DevSecOps, AI, and related cloud technologies, creating reusable examples, best practice guidance, and technical collateral for customers and partners., • Invest in your own growth and development through ongoing learning, mentorship, and knowledge sharing to continuously improve the impact of the Solutions Architect team., • Experience engaging with customers in technical pre-sales, consulting, or similar roles, guiding them through solution design and evaluation., • Proficiency with the end-to-end software development lifecycle, including modern DevSecOps practices and continuous integration and continuous deployment workflows., • Hands-on experience with GitLab or comparable source control, CI/CD, and collaboration platforms, and the ability to map platform capabilities to customer use cases., • Practical knowledge of cloud computing concepts and related technologies, with the ability to discuss deployment, security, and operations options with technical teams., • Ability to lead technical evaluations such as proofs of concept or proofs of value, contribute to tenders or audits, and design and run workshops or value stream assessments., • Clear technical communication and presentation skills, with the ability to adapt messages for practitioners through to senior business and technical decision makers., • Skill in building trusted relationships, listening with empathy, and acting as a customer advocate to internal teams such as Product, Engineering, Sales, and Marketing., • Motivation to continuously develop professionally, including learning new technologies, deepening GitLab platform expertise, and applying transferable experience from related fields. We, the Solutions Architect team, are part of GitLab’s Sales organization and serve as the technical counterpart to Account Executives, with this role focused on opportunities in North America and reporting into a regional Solutions Architect Manager. Our mission is to help customers realize the full value of GitLab’s AI-powered DevSecOps platform by advising on architecture, running technical evaluations such as proofs of value, and guiding customers through their digital transformation. We work closely with Sales, Product Management, Engineering, and Marketing, collaborating asynchronously across regions to share best practices, create reusable technical collateral, and act as the voice of the customer. We are focused on helping customers modernize end-to-end software delivery, adopt GitLab at scale, and navigate a rapidly evolving AI and DevSecOps landscape. #LI-DNI The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our ___ and ___. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary. United States Salary Range $90,300 - $193,500 USD How GitLab will support you • ___ support Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from ___ are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process. Privacy Policy: Please review our ___ Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also ___ and ___. If you have a disability or special need that requires ___, please let us know during the ___.

Clinical + Customer Care Manager ● Supportive, collaborative team culture ● Full-time, fully remote for great work-life balance ● Lead and shape Mindstar’s Customer Care function About Mindstar Mindstar is one of Australia’s leading innovators in corporate wellbeing and mental health. We deliver tailored programs, executive coaching, crisis response services, and workshops that help people and organisations thrive. Focussing on leaders and executives, our clients span corporate Australia and the health sector, and we pride ourselves on delivering exceptional, world class, and human-centred solutions. About the Role We are seeking a Clinical + Customer Care Manager to lead our Customer Care team and multi-disciplinary network of Mindstar Coaches — including psychologists, executive coaches, social workers, and counsellors. This is a hands-on leadership role where you will: • Drive daily operations and service excellence., • Step in with clinical expertise when required., • Manage team and coach capacity to meet client needs. Key Responsibilities • Lead and inspire a high performing Customer Care and Coaching team., • Oversee program service delivery, referral management, and resourcing levels to meet SLAs., • Respond to escalated clinical and operational enquiries with professionalism and empathy., • Conduct triage, risk assessments, and intakes when required., • Build and maintain strong stakeholder relationships with corporate clients., • Ensure operational processes and systems are effective, compliant, and continuously improved., • Analyse multiple datasets for client reporting to identify trends and opportunities. Must-Haves • Based on the East Coast of Australia with permanent work rights., • Tertiary qualifications in Psychology, Social Work, Counselling, Occupational Therapy, Nursing (mental health) or other Allied Health/Social Sciences., • 3–5+ years’ experience in a health-related professional and business administration/practice management/development role., • Proven leadership and people management skills., • Clinical triage expertise, including risk identification and management., • Exceptional operational, systems, and administrative capability., • Comfort working in a fast-paced, agile environment., • Excellent interpersonal and communication skills., • Experience in corporate wellbeing or mental health service delivery., • Familiarity with practice management systems and/or CRMs., • Previous clinical experience with complex mental health conditions or individuals at risk., • Strong data analysis skills for service improvement., • Understanding of compliance obligations across client agreements, regulatory bodies, and legislative changes., • A genuinely supportive, inclusive, and values-driven culture., • A leadership team that values trust, wellbeing, and innovation., • Comprehensive training and ongoing coaching., • The flexibility to work from home (in a quiet, private space) with occasional in-person collaboration. We encourage you to apply early, as we will be reviewing applications and interviewing on a rolling basis. The vacancy may close once a suitable candidate is identified. To apply: Combine your CV and cover letter into one document before uploading.Job Brief:

IonQ is developing the world's most powerful full-stack quantum computer based on trapped-ion technology. We are pushing past the limits of classical physics and current supercomputing technology to unlock a new era of computing. Quantum computing has the potential to impact every area of human society for the better. IonQ’s computers will soon redefine industries like medicine, materials science, finance, artificial intelligence, machine learning, cryptography, and more. IonQ is at the forefront of this technological revolution. We are looking for a Senior Quantum Solutions Engineer. As a Senior Quantum Solutions Engineer, you’ll be part of a cross-functional team whose mission is to lead IonQ on its journey to build the world’s best quantum computers to solve the world’s most complex problems. Join a nimble team of scientists, engineers, marketers, business developers, and product managers to drive an entirely new quantum computing business. We’re seeking versatile engineers and architects skilled in technical sales, technical demos and customer interactions who feel energized to deliver IonQ’s quantum computing products and quantum applications. Responsibilities: • Inspire prospective clients by explaining IonQ’s roadmap and answering technical questions about quantum computers and quantum applications (you will receive training on the job, specific to trapped-ion systems, as needed)., • Lead client discussions, inspiring them to see how quantum applications can be implemented in their business domain., • Translate business needs expressed by our clients into a technical proposals in collaboration with other team members., • Create sales assets such as slides to explain features of our quantum applications and other IonQ quantum products., • Share insights from clients with the hardware and applications team, so client feedback is incorporated into our products., • Assist sales team with driving prospects down the sales funnel., • Assist with developing a pipeline of opportunities for IonQ’s quantum computers and quantum applications., • Lead client workshops to inspire quantum computing engagements and new quantum use case ideas., • Partner with marketing, developer relations and business development to grow the IonQ footprint., • Attend industry conferences, as needed, to talk to client and support our booth activities., • Some travel expected in the US (40%) but opportunities for global travel are available as well for client meeting and IonQ conference activities., • This is a non-commission technical sales role. You’d be a good fit with: • 10 years of experience in technical sales or equivalent., • 10 years experience in a technical leadership role., • 5 years experience in the Financial Sector., • 3 years of experience developing Jupyter Notebooks for client demos., • Master's degree or above in Machine Learning, Data Science, or other STEM field, such as chemistry or physics., • Motivated learner with a strong interest in quantum computing., • Excellent communicator able to concisely explain technical solutions and meet the client at their level of understanding to inspire. You’d be a great fit with: • PhD in a STEM field, perhaps adjacent to quantum computing., • Hands on experience with Qiskit, Cirq or other quantum computing SDK., • Proficient in HPC., • Proficient in Python and Jupyter Notebooks., • Expert Solution Architect across various technologies., • Experience leading technical events. Location: This position can work onsite or hybrid from one of our offices (College Park, MD, Bothell, WA) or fully remote in the US Travel: 40% travel domestically and globally Job ID: 1029 The approximate base salary range for this position is $162,920 - $213,304. The total compensation package includes base, bonus, and equity. Compensation will vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. Posted base salary figures are subject to change as new market data becomes available. Beyond base salary, total compensation includes a variable bonus and equity component and a range of benefit options found on our career site at ___. Details of participation in these benefit plans will be provided when a candidate receives an offer of employment. Our US benefits include comprehensive medical, dental, and vision plans, matching 401K, unlimited PTO and paid holidays, parental/adoption leave, legal insurance, a home internet stipend, and pet insurance! IonQ's HQ is located in College Park, Maryland, a quick 15-minute metro from Washington DC. We are actively building out our recently opened manufacturing and production facility in Bothell, WA (near Seattle). Depending on the position, you may be required to be near one of our offices in College Park, Seattle, or Toronto. However, IonQ will expand into additional domestic and international geographies, so don’t let this stop you from applying! At IonQ, we believe in fair treatment, access, opportunity, and advancement for all while striving to identify and eliminate barriers. We empower employees to thrive by fostering a culture of autonomy, productivity, and respect. We are dedicated to creating an environment where individuals can feel welcomed, respected, supported, and valued. We are committed to equity and justice. We welcome different voices and viewpoints and do not discriminate on the basis of race, religion, ancestry, physical and/or mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, transgender status, age, sexual orientation, military or veteran status, or any other basis protected by law. We are proud to be an Equal Employment Opportunity employer. The position you are applying for may require access to technology that is subject to U.S. export control and government contract restrictions. Employment with IonQ is contingent on either verifying U.S.-person status for export controls and government contracts work and/or obtaining any necessary license/confirming the availability of a license exception under U.S. export controls. Accordingly, we will have some additional questions regarding your immigration status that will be used for export control and compliance purposes, and the answers will be reviewed by compliance personnel to ensure compliance with federal law. If you are interested in being a part of our team and mission, we encourage you to apply!

At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that’s founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare. With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work. At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey. Join us in redefining healthcare — so it doesn’t just survive, it thrives. To learn more about PointClickCare, check out ___ and connect with us on ___and ___. Travel to Office expectationsFor Remote Roles: If this role is remote, there will be in-office events that will require travel to and from the Mississauga and/or Salt Lake City office. These will include, but not limited to, onboarding, team events, semi-annual and annual team meetings. For Hybrid Roles: If this role is Hybrid, there will be an expectation to reside within commutable distance to the office/location specified in the job listing. This will include, but not limited to, weekly/bi-weekly/monthly events in the office with your specific team. This is a requirement for this role. About the team: The Outbound Product Management team drives the commercialization and market success of PCC's strategic products and services. The team ensures solutions are effectively positioned, launched, and adopted by translating product capabilities into clear customer value. Outbound PMs partner cross-functionally to align go-to-market execution and enable the field to drive revenue and adoption. The team also captures structured market and customer insights to inform ongoing product enhancements. Job Summary: The Outbound Product Manager owns go-to-market execution and adoption success for assigned products and initiatives. This role defines positioning, supports launch strategy, enables sales and customer-facing teams, and gathers voice-of-customer insights to strengthen product-market fit. The Outbound PM ensures cross-functional readiness and monitors adoption performance post-launch. Success is measured by launch effectiveness, adoption growth, and field enablement impact. This role reports to the Sr Manager, Outbound Product Management. Key Responsibilities: • Develop and execute go-to-market plans for new products and strategic initiatives, • Define and refine product positioning and messaging in collaboration with Marketing and Product, • Lead cross-functional GTM readiness planning across Sales, Marketing, RevOps, Customer Operations, and Support, • Identify and engage target customers for early validation and beta participation; drive structured beta programs and customer validation efforts to ensure commercial viability, • Monitor product adoption, usage trends, and revenue performance metrics; proactively identify growth opportunities, risks, and corrective actions, • Serve as commercialization lead for strategic, high-value deals and executive-level customer engagements, • Provide subject matter expertise for sales enablement, strategic deals, and customer engagements, • Gather and synthesize customer and competitive intelligence to inform roadmap discussions, • Mentor and guide Outbound Product Managers on best practices and GTM execution Your Key Strengths: • 5+ years of experience in product management, product marketing, or go-to-market roles within enterprise software or healthcare technology, • Demonstrated ability to lead cross-functional initiatives in a matrixed organization, • Strong analytical skills with the ability to interpret adoption and market performance data, • Excellent communication and storytelling skills for both technical and non-technical audiences, • Experience leading GTM readiness planning across Sales, Marketing, RevOps, Customer Operations, and Support, • Experience driving structured beta programs and customer validation initiatives, • Experience supporting strategic, high-value deals and executive-level customer engagements, • Ability to influence roadmap discussions through data-driven market intelligence and competitive analysis Preferred, Not required: • Experience commercializing enterprise SaaS or AI-driven solutions, • Experience working closely with Sales, RevOps, and Customer Success teams, • Healthcare or post-acute industry experience US: At PointClickCare, base salary is one of the many components that make up our total rewards package. The US base salary range for this position is $130,000 - $142,000 and 10% bonus and Full-time benefits. Our salary ranges are determined by job and level. The range displayed on each job posting reflects the target for new hire salaries for the position across all US locations. Within the range, individual compensation is determined by job-related skills and knowledge, relevant experience including professional and lived experience, and/or work location. Your recruiter can share more information about our total rewards package during the hiring process. #Remote #Li1 #TechB-P2 #MG-LI1 PointClickCare Benefits & Perks: Benefits starting from Day 1!Retirement Plan Matching Flexible Paid Time OffWellness Support Programs and ResourcesParental & Caregiver LeavesFertility & Adoption SupportContinuous Development Support ProgramEmployee Assistance Program Allyship and Inclusion CommunitiesEmployee Recognition … and more! It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact ___ should you require any accommodations. As part of our commitment to a streamlined and equitable hiring experience, PointClickCare uses AI tools to assist with candidate screening and assessment. When you apply for a position, your information is processed and stored with Lever, in accordance with ___. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it. If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare’s human resources team: ___ PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information.We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Who We Are At Firstup, our mission is to improve the employee experience at every moment that matters, large and small. As the communication pipeline for the world's workforce, we now serve 40 of the Fortune 100 companies, reaching and connecting more than 17 million employees daily. Our employees are experts in the employee experience, workforce communications and technology. Joining Firstup means joining a movement to make work better for every worker. As the world’s first intelligent communication platform, Firstup meaningfully engages employees at every moment from hire to retire, and delivers engagement insights to help companies support, promote and retain their talent. Our movement has taken root and is evident in our world-class customer base. Now we need your help. Ready to make a difference in the world? Job Summary We're looking for an experienced Software Engineering Manager (Data) to join our team! You will have opportunities to work with customers to solve technology challenges. We are quickly growing and you will deliver new solutions and services while always improving our approach to architecture, scale, availability and fault-tolerance. Engineering is a craft, and at Firstup we believe the internals of our technology are as elegant as user experience. If there is a specific challenge you are looking for, we most likely have it for you. Teams are empowered and supported to make an impact every day. We work in autonomous product teams, and you'll work with Product Managers, Designers, QA, and other engineers on a daily basis. You will partner with others across the company in shared codebases, and contribute directly to other services when needed. We iterate quickly to see what works and what doesn't and follow the data to bring our strategy. We encourage you to take chances and fail because that is how we grow. We are a distributed team and have been since day 1. We build solutions for distributed workforces so we model our workforce the same way. In this role you really can work where you want within the United States. • Drive the strategy, design, and delivery of scalable data platforms powering business intelligence, predictive analytics, and LLM capabilities across enterprise customers, built on modern microservices architecture., • Drive the successful completion of complex projects that span multiple domain teams as data is core to our platform., • Provide senior technical leadership through architecture decisions, design reviews, and code reviews, ensuring scalability, reliability, security, and maintainability., • Drive the thoughtful adoption of Generative AI tools and coding agents to increase developer productivity, improve code quality, and accelerate innovation., • Partner closely with Product Management and Design to translate complex business requirements into scalable technical solutions., • Manage, mentor, and grow a distributed team of software and quality engineers, fostering a culture of ownership, accountability, and continuous improvement., • Own production health for your teams’ services, including on-call rotations, incident response, and post-incident reviews in a “you build it, you run it” environment., • Lead operational excellence initiatives to improve observability, resiliency, automation, and alignment with defined SLOs and enterprise SLAs., • Bachelor’s Degree in Computer Science, Information Technology or a related field of study; or commensurate professional experience required., • 10+ years of professional software experience, including 3+ years managing teams of engineers developing data pipelines and analytics applications., • Proven experience delivering customer-facing Enterprise Saas products at scale., • Strong hands-on or architectural experience with modern data platform tooling, including but not limited to Apache Airflow, dbt, Kafka, AWS Glue, AWS Redshift, AWS Sagemaker, AWS Dynamo, AWS Quick Sight., • Success leading a data engineering team through complex challenges that are large in scope., • Strong knowledge of modern data architecture, ETL/ELT processes, and data modeling best practices., • Strong knowledge of SQL, Python and Typescript., • Knowledge of AI tools including Langchain, Open AI Agents, and MCP APIs., • Excellent communication skills and understanding of the realities of developing in a startup environment (i.e. you know the difference between small problems and big ones)., • Experience scaling and evolving Enterprise SaaS platforms through periods of growth or technical transformation., • Demonstrated experience leveraging Generative AI tools and coding agents in software development workflows. #LI-TM1#LI-RemoteWe may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Hyperproof is hiring a Staff Product Manager to join our strong and growing team. About us Hyperproof is on a mission to transform the Governance, Risk, and Compliance (GRC) world with a powerful new software platform. With Hyperproof, companies can save time and money while also operating their programs at a much higher level of effectiveness and accountability. We envision a world where organizations we depend on are truly trustworthy - and Hyperproof is the platform that will get them there. We have a great team and culture - picture yourself in a highly collaborative startup environment where you can make a real impact on something truly important. It’s an exciting time to be at Hyperproof; we raised our Series B round in 2023, validating our teamwork and company vision, and we continue to grow rapidly. What you’ll do In this role, you will work on scaling and building new features to meet growing demands in the GRC space. You will be responsible for ensuring seamless integration, and you will be empowered with the autonomy needed to drive successful outcomes and elevate the product’s value in collaborative environments. A key focus of this role is driving the development and enhancement of AI-powered features that meaningfully improve customer outcomes. You’ll own the strategy, roadmap, and delivery of AI-driven features and enhancements which will achieve key customer outcomes in a dynamic environment in a fast evolving landscape. You’ll collaborate with key stakeholders, including customers, engineering, and design teams, to understand market needs, customer requirements, and integration opportunities. • You’ll conduct in-depth market research and analysis to identify emerging trends, industry standards, and customer demands., • You’ll monitor and analyze metrics, usage data, and customer feedback to identify areas for product improvement and build quick functional prototypes to validate new product ideas and improvements., • You’ll represent Hyperproof as a subject matter expert in GRC in industry events and discussions., • You’ll continuously act as the champion of our users and customers to ensure their needs are always a top priority! HOW YOU’LL KNOW YOU ARE SUCCESSFUL • Hundreds of companies, including well-known Fortune 500 customers, will use your feature to become more efficient and trustworthy, • Customers will post rave reviews on G2 mentioning your feature, • You will understand our customers' and partners' highly challenging needs and problems, • You will create insightful solutions that land well with customers., • You will identify new areas of opportunity and propose new ways of approaching and solving problems., • You will be a valuable team player who wants to grow and support others. WHAT YOU’LL BRING • 7+ years of experience in a product role and have scaled a product to enterprise customers, • Bachelor's degree in Computer Science, Engineering, Business, or a related field (or equivalent practical experience)., • Excellent communication skills - the ability to build alignment and clarity across both technical and non-technical audiences, including internal teams and customers/partners, • Demonstrated ability to gather and analyze customer feedback, market trends, and business requirements to inform product strategy and decision-making., • Excellent communication skills with the ability to effectively collaborate with cross-functional teams, stakeholders, and customers., • Strong problem-solving and analytical skills, with a data-driven and detail-oriented approach., • Passion for delivering exceptional user experiences and customer value through integration solutions., • Ability to thrive in a fast-paced, agile environment and manage multiple priorities simultaneously., • Curiosity - someone who delves deep into the details to understand the root cause of problems, unexpected user behavior, etc., • Team player - people around you do better work because of your enthusiasm, openness, and willingness to help out Note: you must be currently authorized to work in the United States on a full-time basis. WHAT WILL BE THE PLUS • You have experience in the governance, risk, and compliance (GRC) or cybersecurity domain. You have shipped AI enabled products in production LOCATION • We are a fully remote company! Rather than restrict ourselves to only finding talent in one city, we’d rather find the absolute best people regardless of where they live. CANDIDATE EXPERIENCE We respect your time and want to provide clarity on what to anticipate. For this interview process, we anticipate: • A 30-minute initial chat with the People and Talent Partner,, • Five 45-minute 1:1 chats with Interviewers from the Product team or other team members, one of whom will be the Hiring Manager. During these sessions, you will have the opportunity to ask any important questions you may have. This will also give our team a chance to get to know you better and determine the right fit for you within our team. The full compensation package is based on candidate experience and certifications.Remote USA$150,000—$170,000 USD WHERE YOU’LL GO • Hyperproof also loves to see an internal transfer. If a linear career path is not what you’re looking for, you can work with your manager and our people team to explore lateral moves to other parts of the organization as you continue to grow with us. WHAT WE OFFER TO OUR EMPLOYEES Please note: Benefits listed below are for employees in the United States; contractor roles or international positions may differ • Annual compensation reviews + equity, • Unlimited PTO: strongly encouraged to unplug and recharge, • Health: coverage for medical, dental, and vision - employee and dependents, • 401K, which vests immediately, complete with a 4% company match, • 12 weeks of Parental leave and 1 year free diapers and wipes with Honest, • Annual company in-person events and quarterly in-person connects, • $500 home office stipend - at the time of hire. Any additional home office needs are requested as needed., • $100 quarterly paid wellness stipend, • Pet insurance discount, • Slack channel notifications turn off after 5 pm based on your time zone, • Two Hypercharge weeks of rest where we close company-wide (July & Dec) It’s an exciting time to be at Hyperproof — we recently ___ in our Series B financing, further cementing Hyperproof as the emerging leader in the risk and compliance management space. At Hyperproof’s core are our passionate team members who focus on user experience, beautiful design, and evangelize a positive social impact of our cloud based platform. We help organizations streamline their risk and compliance workflows so our customers can spend more time strategically managing programs and less time wrangling spreadsheets. We are disrupting the governance, risk, and compliance software space with our innovative platform by helping traditionally unsung heroes (compliance professionals) do the right things so the wrong things don’t happen. Learn more about the ___and ___. EQUAL OPPORTUNITY EMPLOYER Hyperproof is committed to a diverse and inclusive workplace — ___ Hyperproof is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. Our company is dedicated to building a diverse, inclusive, and authentic workplace. If you're excited about this role, but your experience doesn't perfectly fit every qualification, we encourage you to apply anyway. You may be just the right person for this role or others. To ensure a smooth interview process, all candidates will be required to provide a valid phone number that is not a VOIP (Voice Over Internet Protocol) number. This helps us maintain clear and reliable communication throughout your interview experience.

At Brightspeed, we are reimagining how people live, work, play and connect by providing fast, reliable internet connections and an awesome customer experience in twenty states throughout the Midwest and South. Backed by funds managed by Apollo Global Management, our vision is to accelerate the upgrade of copper to fiber optic technologies, bringing faster and more reliable internet service to many rural markets traditionally underserved by broadband providers, while delivering best-in-class customer experience. Be a part of the team that will make this vision a reality…designing and building a world class fiber network and creating a customer experience second to none. Brightspeed is looking for a driven, creative, experienced, and energetic leader to join our team and help support our life and safety customers. Operating in a highly cross-functional environment, the Customer Care Manager is influential and has an ability to make an immediate, significant impact on the business. You will focus on supporting and large revenue customer accounts. You will be the primary point of contact for all the customer technical, operational, and escalated issues. As a Customer Care Manager, your duties and responsibilities will include: The Customer Care Manager is the single point of contact for strategic revenue customer accounts with complex product needs. In this position, you will proactively manage customers’ service needs ensuring the highest level of satisfaction, exceeding deliverables and timelines within the Customer Journey. • Manage interactions from the order origination through revenue assurance, • Promote revenue growth, retention, and overall client satisfaction, • Provide support, coordination, and guidance on client and service delivery processes, • Serve as the escalation point for customer inquiries and issues, • Includes: order origination and validation, project management, service scheduling, technical customer account management, MACD handling, billing and revenue assurance, • Communicates order status and governance via client facing communication, • Meet learning, development and personal growth objectives to provide a superior customer experience, • Deliver data and feedback to other internal organizations on chronic performance issues and recommendations, • Provide Client Business Reviews on a recurring basis, no less than bi-annually, • Support Service Assurance and Repair in Network Service Review (NSR) presentation to client, • Initiate mitigation strategies to optimize customer solution delivery, • Communicating - Conveying information and ideas to others in a convincing and engaging manner through a variety of methods, both internal and external., • Problem Solving and Decision Making – Identifying issues, problems, and opportunities; obtains and compares information from various sources to draw conclusions, develops and evaluates alternatives and solutions, solves problems, & chooses a course of action., • Driving for Results - Setting ambitious standards of performance for self and the overall team; responsibility for work goals; initiates, focuses, and monitoring the efforts; proactively acting, and going beyond what is needed., • Client & Partner Relationships - Developing and sustaining relationships based on an understanding of client, partner and stakeholder needs and actions. WHAT IT TAKES TO CATCH OUR EYE: • Bachelor’s Degree and/or minimum of 10 years in the telecommunications industry, • Must have customer facing experience in a similar role at a prior telecommunications company supporting large revenue Enterprise and Wholesale customer base, • Executive level presence and able to communicate with client stakeholders, • Extensive knowledge of TDM and IP based voice and data services, • Must be able to work in a fast-paced environment, and work collaboratively with marketing, sales, and channel management colleagues to support revenue growth., • Must have strong personal leadership skills and is a professional, responsive, and a good team player, • Ability to work under pressure to tight deadlines, • Strong customer focus and excellent attention to detail #LI-MH1 WHY JOIN US? We aspire to contemporary ways of working. Recognized as a Top Workplace by the Charlotte Observer, Brightspeed HQ is located on the 7th floor of the new Vantage South End - East Tower in Charlotte, NC. We prioritize hiring talent in the Charlotte area, whenever possible, to make it a truly vibrant destination for our hybrid workforce. At Brightspeed, we have roles that are designated as remote, hybrid, office or field-based, depending on the position, business needs and individual circumstances. We also invest in technology that enables our entire team to stay connected. Why? Because Brightspeed recognizes the value of finding the best talent for the job, wherever they may be. We offer competitive compensation and comprehensive benefits. Our benefits and paid time off programs reflect our underlying belief in promoting overall wellness through physical, emotional and financial health. Brightspeed offers a comprehensive benefit program, including competitive medical, dental, vision, and life insurance; an employee assistance program; a 401K plan with company match and a host of voluntary benefits. Inclusion and belonging are at the center of our grounding belief in Being Real. When we bring our authentic selves to work, everyone is better as a result. A diverse team helps us be fierce advocates for more accessible, inclusive and high-quality internet, because we believe doing so promotes equity in the communities we serve. Brightspeed is an Equal Opportunity Employer that is committed to inclusion of all qualified individuals, including individuals with a disability/veterans. If you require reasonable accommodation to complete a job application or to otherwise participate in the hiring process, please contact ___ to initiate the accommodations process. For all applicants, please take a moment to review our Privacy Notices:

Propelus® simplifies workforce compliance management across healthcare. Our innovative technology and strategic partnerships empower millions of professionals, their employers, and regulators to work together, creating a connected and efficient healthcare ecosystem. As a trusted leader for over 20 years, Propelus has focused on bringing more good into the lives of the people and organizations serving healthcare. We deliver seamless compliance solutions to millions. We leverage market-leading technology and essential data to simplify complex operations, reduce risk, and champion a safer, healthier, and happier workforce. The Senior Customer Success Manager (Government) is a strategic role designed for an expert navigator of the public sector. You will act as the primary partner for our most complex clients, including government regulatory boards, regulators, departments of health, state agencies, and associations. Success is defined by how effectively our technology supports the mission-critical mandates of public safety and professional integrity. You will take end-to-end ownership of the customer lifecycle, align our platform with agency missions, drive measurable compliance outcomes, and ensure sustained value realization across your portfolio.. What You’ll Do * Strategic Relationship Management: Serve as the primary owner for a portfolio of government regulatory boards and state agencies, building trusted relationships with Executive Directors and state officials to ensure long-term stability. * Mission-Aligned Strategy: Develop success plans that align our technology with specific agency mandates, Department of Health regulations, and public-sector risk management priorities. * Regulatory Enablement: Lead customized training programs that empower staff within regulators and associations to fully utilize the platform for audit readiness and governance excellence. * Health & Usage Monitoring: Take end-to-end ownership of monitoring engagement metrics, translating data into "State of the Agency" insights that demonstrate sustained value and support long-term retention. * Complex Issue Triage: Act as the lead problem-solver for complex account hurdles, collaborating with internal product and government affairs teams to navigate the unique requirements of the government landscape. * Business Reviews: Conduct high-level strategic reviews to assess progress, identifying opportunities to deepen the partnership and improve compliance outcomes for regulators and boards. What You’ll Bring * SaaS Government Expertise: 5+ years of B2B SaaS Customer Success or Account Management experience specifically managing government, regulatory, or public health accounts. You understand the red tape, the RFP cycles, and the unique stakeholders of the public sector. * Direct experience with healthcare compliance, state departments of health, or professional licensing is strongly preferred. You are comfortable speaking the language of regulators and state officials. * Exceptional ability to communicate with non-technical government leaders. You can distill complex software capabilities into a clear vision that aligns with public policy goals. * A self-sufficient professional who thrives in a remote environment. You are comfortable taking over a complex book of business and navigating multi-layered organizations with limited oversight. * A problem-solver who can identify a potential churn risk a year in advance and build the strategic rapport necessary to save the relationship. * Awarded one of ___ and honored as a ___. * Professional development allowance to help you grow in the ways that mean the most to you. * Flexibility for balancing work with the rest of life and ample PTO, including paid time off for volunteering, your birthday, and becoming a new parent. * Check us out for yourself at ___ or our ___ Instagram accounts. For US Employees: * 401K with company matching, as well as financial planning education and resources. * Employees can choose from HSA, FSA, and traditional insurance options for medical, dental, and vision coverage for themselves and dependents. * Lifestyle Spending Account (LSA): We support personal well-being by offering an annual lifestyle spending account that you can use for what matters most to you—whether it’s a gym membership, a meditation app, WFH equipment, or fresh produce delivered to your door. For LATAM Employees: * Your health is our top priority! We cover 100% of your health insurance premiums. Our plans include national and international coverage, so you're protected no matter where you are. * Propelus Flex Club: Our flexible benefits platform gives you monthly points to redeem on what you need most. Plus, you'll get access to exclusive discounts just for being part of our team. * We've got you covered with a life insurance policy, paid 100% by the company. You can also add your beneficiaries at an exclusive, discounted rate. We are an equal opportunity employer and value diversity at Propelus. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Candidates from all backgrounds are encouraged to apply. Full-time positions are scheduled to work 40 hours per week, M-F unless required otherwise by projects. Part-time positions are scheduled to work a maximum of 30 hours per week. Equipment, benefits, and perks are not provided to part-time or temporary employees.

About the Staff Product Manager, MarTech at Headspace: We are seeking a Staff Product Manager, MarTech to craft and optimize the member journey, driving acquisition, deeper engagement, and lasting retention by connecting with our members at the right moments, in the right channels. You will own the strategy and execution to ensure a single, cohesive, and personalized member experience across all communication channels and products (web, mobile, push, email, SMS). You will be the product leader responsible for defining the long-term vision to maximize sustainable, high-quality member growth and achieve market leadership by creating a delightful, seamless member journey from discovery to becoming a loyal, lifelong user. Success in this role requires a deep understanding of our members and a strong focus on leveraging data and technical growth infrastructure to deliver highly personalized, context-aware communications that truly resonate. At Headspace, product leaders are expected to model experimentation with purpose, share feedback with care, and a deep commitment to the member journey. This role will require strategic leadership, clarity, and curiosity to scale our Outbound MarTech capabilities. What you will do: As a Staff Product Manager, MarTech, you will be responsible for a variety of tasks crucial to the success of the Headspace Product team. Your day-to-day responsibilities will include: • Craft Cohesive Member Journeys: Own the product strategy for integrating and orchestrating all lifecycle marketing channels (in-app promotions, push notifications, email, SMS) to deliver a seamless, coordinated, and impactful experience for every member., • Enable Member-Centric Growth: Define and manage the technical infrastructure and data foundation required to understand member behavior and power highly effective, personalized communications, including marketing measurement capabilities and CAPI implementation., • Orchestrate Member Engagement: Lead the product development for Lifecycle Automation, including trigger mapping and intelligent channel choice, to ensure every member receives the most timely and relevant communication without being overwhelmed (frequency capping logic)., • Optimize the Member Experience: Drive a culture of data-driven growth by leading the strategy for Experimentation & Optimization (A/B/n Testing), ensuring we are constantly learning what truly serves our members best, and developing robust Incrementality Testing capabilities using "Holdout Groups.", • Ensure Member Trust & Accessibility: Take product ownership of key operational metrics like Deliverability & Privacy Compliance, focusing on maintaining sender reputation, managing consent ledgers with integrity, and optimizing mobile push delivery rates to ensure our message is accessible and trusted., • Deeply Understand and Serve Our Audiences: Enhance outbound personalization capabilities by leveraging dynamic content creation and refining Audience Segmentation tooling (e.g., identifying "Power Users," "At-Risk Users") to ensure every outbound communication is relevant, valuable, and deeply personalized for the member., • Drive Cross-Functional Impact: Partner closely with Core & Personalization Product, Engineering, Data Science, Performance & Lifecycle Marketing, and Legal teams to align our efforts and ensure the successful execution and adoption of the MarTech roadmap, ultimately serving the member better. What you will bring: Required Skills: • At least 5+ years of experience in Product Management, • Understanding of marketing automation, segmentation, and the technical infrastructure required for high-scale outbound communication., • Exceptional strategic thinking and analytical skills, capable of translating complex business problems into clear product roadmaps and detailed specifications., • Strong communication and interpersonal skills, with the ability to influence and align stakeholders at all levels, both internally and externally. Preferred Skills: • 2+ years specifically focused on Customer Relationship Management and/or Lifecycle Marketing platform products., • Proven track record of defining and launching successful technical products that empower marketing teams and drive user acquisition, engagement, and retention across multiple channels (mobile, web, email, push)., • Prior experience with Customer Data Platforms (CDPs) or similar data aggregation tools used for audience segmentation., • Hands-on experience managing products focused on mobile app marketing and push notification/SMS delivery., • Experience in the digital health, wellness, or consumer subscription (D2C/B2C) sectors., • A passion for mindfulness, mental health, and the mission of Headspace. Location: We are currently hiring this role in San Francisco (hybrid), Los Angeles (remote), New York City (remote) and Seattle (remote). Candidates must permanently reside in the US full-time and be based in these cities. For candidates with a primary residence in the greater SF area, this role will follow our hybrid model. You’ll work 3 days per week from our office, allowing for impactful in-office collaboration and connection, while enjoying the flexibility of remote work for the rest of the week. Your recruiter will share more details about our hybrid model. Pay & Benefits: The anticipated new hire base salary range for this full-time position is $140,400 - $224,250 + equity + benefits. Our salary ranges are based on the job, level, and location, and reflect the lowest to highest geographic markets where we are hiring for this role within the United States. Within this range, individual compensation is determined by a candidate’s location as well as a range of factors including but not limited to: unique relevant experience, job-related skills, and education or training. Your recruiter will provide more details on the specific salary range for your location during the hiring process. At Headspace, base salary is but one component of our Total Rewards package. We’re proud of our robust package inclusive of: base salary, stock awards, comprehensive healthcare coverage, monthly wellness stipend, retirement savings match, lifetime Headspace membership, generous parental leave, and more. Additional details about our Total Rewards package will be provided during the recruitment process. About Headspace Headspace exists to provide every person access to lifelong mental health support. We combine evidence-based content, clinical care, and innovative technology to help millions of members around the world get support that’s effective, personalized, and truly accessible whenever and wherever they need it. At Headspace, our values aren’t just what we believe, they’re how we work, grow, and make an impact together. We live them daily: Make the Mission Matter, Iterate to Great, Own the Outcome, and Connect with Courage. These values shape our decisions, guide our collaborations, and define our culture. They’re our shared commitment to building a more connected, human-centered team—one that’s redefining how mental health care supports people today and for generations to come. Why You’ll Love Working Here: • A mission that matters—with impact you can see and feel, • A culture that’s collaborative, inclusive, and grounded in our values, • The chance to shape what mental health care looks like next, • Competitive pay and benefits that support your whole self How we feel about Diversity, Equity, Inclusion and Belonging: Headspace is committed to bringing together humans from different backgrounds and perspectives, providing employees with a safe and welcoming work environment free of discrimination and harassment. We strive to create a diverse & inclusive environment where everyone can thrive, feel a sense of belonging, and do impactful work together. As an equal opportunity employer, we prohibit any unlawful discrimination against a job applicant on the basis of their race, color, religion, gender, gender identity, gender expression, sexual orientation, national origin, family or parental status, disability*, age, veteran status, or any other status protected by the laws or regulations in the locations where we operate. We respect the laws enforced by the EEOC and are dedicated to going above and beyond in fostering diversity across our workplace. *Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the way things are normally done which will ensure an equal employment opportunity without imposing undue hardship on Headspace. Please inform our Talent team by filling out ___ if you need any assistance completing any forms or to otherwise participate in the application or interview process. Headspace participates in the ___. Privacy Statement All member records are protected according to our___. Further, while employees of Headspace (formerly Ginger) cannot access Headspace products/services, they will be offered benefits according to the company's benefit plan. To ensure we are adhering to best practice and ethical guidelines in the field of mental health, we take care to avoid dual relationships. A dual relationship occurs when a mental health care provider has a second, significantly different relationship with their client in addition to the traditional client-therapist relationship—including, for example, a managerial relationship. As such, Headspace requests that individuals who have received coaching or clinical services at Headspace wait until their care with Headspace is complete before applying for a position. If someone with a Headspace account is hired for a position, please note their account will be deactivated and they will not be able to use Headspace services for the duration of their employment. Further, if Headspace cannot find a role that fails to resolve an ethical issue associated with a dual relationship, Headspace may need to take steps to ensure ethical obligations are being adhered to, including a delayed start date or a potential leave of absence. Such steps would be taken to protect both the former member, as well as any relevant individuals from their care team, from impairment, risk of exploitation, or harm. For how how we will use the personal information you provide as part of the application process, please see: