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Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $2B in revenue in our last fiscal year with extensive growth potential ahead. At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a ___ (PBC), legally bound to balancing the interests of customers, employees, society, and investors. As a ___ company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment. Join us in ___, committed to making a positive impact on its customers, employees, and communities. The Role The Veeva Curriculum Developer creates innovative administrator and technical learning content for Veeva customers, partners, and employees looking to build industry-related Veeva software skills. In this role, you will focus on translating complex topics into engaging, digestible, and scalable educational experiences in a variety of delivery formats for a range of learner personas that use Veeva technology, services, and data products. You must be comfortable working autonomously as well as with SMEs and stakeholders and have a natural affinity for gaining deep expertise yourself. A successful candidate in this role brings a strong background in curriculum development for technical SaaS products and instructional design, system administrator, or software development skills. To be successful in this position, you will learn new skills at a quick pace to keep up with product enhancements and actively contribute to the ongoing innovation of our processes. We operate as an inclusive team of owners/builders at Veeva and expect this role to collaboratively embrace our core values of doing the right thing, customer success, employee success, and speed. Veeva Systems does not anticipate providing sponsorship for employment visa status (e.g., H-1B, OPT) for this employment position. \n What You’ll Do • Conduct instructional research and task analysis on learner and role context that incorporates a real-world point of view., • Apply adult learning theory to the design of engaging training experiences and the development of associated learning assets., • Use modern authoring tools to build, deploy, and update courses and supporting materials in the appropriate interactive formats (instructor-led, video, e-learning, hands-on labs, and assessments)., • Ensure that training content is aligned with industry best practices and regulatory requirements for clinical trials, such as GCP (Good Clinical Practice), ICH guidelines, and other relevant standards., • Translate complex technical subjects into clear and concise instruction for both functional and technical users., • Manage the end-to-end curriculum development process, from initial analysis to design, development, implementation, and evaluation., • Work cross-functionally with SMEs and stakeholders to validate learning objectives and technical accuracy and incorporate feedback., • Develop a working knowledge of various capabilities of Veeva products and underlying technologies with the aim of becoming an expert in one or more areas., • Develop instructionally sound knowledge, skill, and job performance-based assessments., • Lead instruction of pilot materials in an internal/external first-teach and in Train-the-Trainer classes., • Assist with the creation, configuration, and maintenance of course lab environments and associated data sets required for case studies and lab exercises., • Partner with the Project Manager to drive projects with accuracy, transparency, and a commitment to meeting deadlines., • Stay current with industry trends, best practices, and new technologies to enhance training delivery methods., • Provide solutions and bring innovation to training and enablement strategy and processes. Requirements • 3+ years of curriculum development experience, including:, • Writing administrator or technical learning content for software products with hands-on interactivity, • Expertise using a variety of tools to create and publish interactive courseware (such as Articulate 360, TechSmith Camtasia, WellSaid, and learning management systems), • Excellent written, visual design, and verbal communication skills., • Deep understanding of the life sciences industry, with specific experience in Clinical Operations (e.g., Clinical Trial Management (CTMS), eTMF, Study Startup)., • Consistent track record of accountability in delivering quality projects on time., • Ability to both collaborate and work independently in a high-performing, adaptive team., • Strong interpersonal skills with the initiative to build collaborative, productive relationships across all lines of business., • Bachelor’s degree or equivalent years of experience., • Demonstrated ability to flexibly take on new challenges and pivot direction if needed. Nice to Have • Master's degree in Instructional Design or related field., • Certifications in instructional design or curriculum development (e.g., ATD, CPTD)., • Knowledge of safety data management systems and regulatory frameworks like GxP and ICH guidelines, is a plus., • Experience with Veeva products or similar life sciences SaaS platforms is a plus., • Shareable work portfolio of previously developed course materials. Perks & Benefits • Medical, dental, vision, and basic life insurance, • Flexible PTO and company paid holidays, • Retirement programs, • 1% charitable giving program Compensation • Base pay: $65,000 - $140,000, • The salary range listed here has been provided to comply with local regulations and represents a potential base salary range for this role. Please note that actual salaries may vary within the range above or below, depending on experience and location. We look at compensation for each individual and base our offer on your unique qualifications, experience, and expected contributions. This position may also be eligible for other types of compensation in addition to base salary, such as variable bonus and/or stock bonus. \n #LI-Remote Veeva’s headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world. Veeva is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristics protected by local laws, regulations, or ordinances. If you need assistance or accommodation due to a disability or special need when applying for a role or in our recruitment process, please contact us at ___.

___ is planning to bring a million developers and a billion users onchain. We need your help to make that happen. We are seeking an exceptional attorney to join our Product Legal team, dedicated to supporting the Coinbase incubated Base Layer 2 blockchain. In this pivotal role, you will navigate complex, first-of-a-kind blockchain and Base related product initiatives. Your responsibilities will extend across the Base L2 ecosystem, from operational support to ensuring seamless integration and compliance of Coinbase integrated products and base-native products. Collaborating closely with other members of the Coinbase legal team, you will tackle a wide array of challenging matters that influence the landscape of blockchain technology and innovation. What you’ll be doing (ie. job duties): • As Base specific product legal counsel, you will help build the legal foundation to support Base’s onchain mission and strategy., • Play a pivotal role in the grants ecosystem by overseeing legal processes related to funding and supporting innovative projects within the Base ecosystem., • Facilitate the integration of both Coinbase and third party services and products in the Base ecosystem, ensuring they adhere to legal standards and regulatory expectations. This includes conducting due diligence, drafting compliance policies, and providing guidance on risk management related to Base product integration., • Be a business partner, not just an attorney., • Provide full product life-cycle counseling., • Look around corners and creatively solve problems for the business as they plan, build, and execute on their product roadmap., • Identify issues that may fall outside your expertise, driving resolution by partnering with other members of the Coinbase legal team and outside counsel., • Work cross-departmentally, including with stakeholders such as Compliance, Communications, Finance, Tax, Security, Enterprise Risk Management, Engineering, Data, Analytics, Corporate Development, and members of Coinbase’s leadership team., • Respond promptly to a wide range of complex legal requests and coordinate closely with Legal department colleagues to ensure the swift delivery of smart, practical advice., • Operate in a fast paced, demanding environment and pivot quickly to meet leadership's needs., • Scale the advice you provide, so that you can do more with less and grow efficiently with the business. What we look for in you (ie. job requirements): • Currently licensed in a U.S. state. J.D. or equivalent, minimum of 5 years of legal experience, • You have strong, substantive practice and practical experience working in crypto / web3 / defi / protocols / blockchain, • You have Financial technology experience preferred but not required, • You have experience counseling product teams in launching consumer or developer-facing technology products and services, • You have a strong interest or experience in digital currency, blockchain technology, and innovative constructs pioneered by decentralized finance., • You have an understanding of the legal and regulatory considerations affecting crypto protocols and onchain products, including how decentralized architectures and onchain workflows impact product design and governance., • You have experience with build-outs to support Anti Money Laundering (AML)/Know-your-customer (KYC) requirements, and regulated e-money and money transmission obligations under banking laws., • You have proven problem-solving, communication and interpersonal skills., • You exercise excellent legal judgment with analytic rigor, prudential risk assessment, and a balance of realizable creativity and pragmatism., • You are comfortable with risk-adjusted thinking, and can understand when interpretive flexibility is warranted., • You are team-oriented and collaborative, you bring cross-departmental colleagues to the table, and build your practice to enable your clients to successfully build and launch crypto products at Coinbase. Nice to haves: • Technology/engineering background (Bachelors of science), • Experience working with protocols, rollups, Layer2s (bitcoin core team, ethereum foundation, polygon, solana, optimism Req #: P75838 #LI-Remote Pay Transparency Notice: Depending on your work location, the target annual base salary for this position can range as detailed below. Full time offers from Coinbase also include bonus eligibility + equity eligibility + benefits (including medical, dental, vision and 401(k)). Base salary range shown. Total compensation also includes equity and bonus eligibility and benefits:$224,995—$264,700 USD Please be advised that each candidate may submit a maximum of four applications within any 30-day period. We encourage you to carefully evaluate how your skills and interests align with Coinbase's roles before applying. Coinbase is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, sex, gender expression or identity, sexual orientation or any other basis protected by applicable law. Coinbase will also consider for employment qualified applicants with criminal histories in a manner consistent with applicable federal, state and local law. For US applicants, you may view the ___ and the ___ by clicking on their corresponding links. Additionally, Coinbase participates in the ___ in certain locations, as required by law. Coinbase is also committed to providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please contact us at accommodations[at]coinbase.com to let us know the nature of your request and your contact information. For quick access to screen reading technology compatible with this site___ a free compatible screen reader___. Depending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants. Our full notice outlining how data will be processed as part of the application procedure for applicable locations is available ___. By submitting your application, you are agreeing to our use and processing of your data as required. For US applicants only, by submitting your application you are agreeing to arbitration of disputes as outlined ___ For select roles, Coinbase is piloting an AI tool based on machine learning technologies to conduct initial screening interviews to qualified applicants. The tool simulates realistic interview scenarios and engages in dynamic conversation. A human recruiter will review your interview responses, provided in the form of a voice recording and/or transcript, to assess them against the qualifications and characteristics outlined in the job description. For select roles, Coinbase is also piloting an AI interview intelligence platform to transcribe and summarize interview notes, allowing our interviewers to fully focus on you as the candidate. The above pilots are for testing purposes and Coinbase will not use AI to make decisions impacting employment. To request a reasonable accommodation due to disability, please contact accommodations[at]coinbase.com.

About Agero: Wherever drivers go, we’re leading the way. Agero’s mission is to rethink the vehicle ownership experience through a powerful combination of passionate people and data-driven technology, strengthening our clients’ relationships with their customers. As the #1 B2B, white-label provider of digital driver assistance services, we’re pushing the industry in a new direction, taking manual processes, and redefining them as digital, transparent, and connected. This includes: an industry-leading dispatch management platform powered by Swoop; comprehensive accident management services; knowledgeable consumer affairs and connected vehicle capabilities; and a growing marketplace of services, discounts and support enabled by a robust partner ecosystem. The company has over 150 million vehicle coverage points in partnership with leading automobile manufacturers, insurance carriers and many others. Managing one of the largest national networks of service providers, Agero responds to approximately 12 million service events annually. Agero, a member company of The Cross Country Group, is headquartered in Medford, Mass., with operations throughout North America. To learn more, visit ___. Note: For our technical positions, we love to get you started in person! You may be required to travel to Medford for your initial onboarding. Don't worry about the logistics - once you're hired, we handle all travel arrangements and expenses for you. Role Description and Mission: The Senior Product Manager, Workday Financials is the business partner and technical owner of the enterprise Procure-to-Pay (P2P) ecosystem. Serving as the critical bridge between Finance teams (Procurement, Accounts Payable, Reimbursements) and the technology stack, this individual is responsible for the strategic roadmap, configuration, and systemic optimization of Workday Financials. Moving beyond feature execution, the Senior Product Manager, Workday Financials implements scalable, compliant, and highly automated financial workflows from Requisition to Payment, ensuring the organization achieves its goals for touchless processing and maintains robust internal controls. Key Outcomes: • Ecosystem Strategy & Roadmap: Own and evolve the end-to-end product vision for the entire Procure-to-Pay lifecycle. Translate complex business needs from Finance leadership into a prioritized, strategic roadmap, balancing immediate operational fixes with enterprise initiatives (e.g., touchless invoice processing, advanced claims payment rules)., • Workday Financials Architecture & Optimization: Serve as the functional Subject Matter Expert (SME) for Workday Procurement and Supplier Accounts. Lead the configuration, testing, and deployment of Workday updates and semi-annual releases, ensuring seamless business continuity and the adoption of new system capabilities., • Process Engineering: Architect and implement intuitive workflows within Workday that minimize end-user friction while maintaining strict financial controls. Analyze current workflows to identify systemic bottlenecks, significantly reducing cycle times for approvals and payments., • Training & Communication: Provide training, demos, and product updates to internal stakeholders. Clearly communicate product changes, new features, and operational benefits to relevant teams., • Financial Systems & Performance Monitoring: Monitor product performance post-launch to ensure its alignment with business outcomes. Define key metrics for success and establish a feedback loop to drive product iterations., • Automation & Innovation Leadership: Drive automation initiatives across the financial stack, including the deployment of Automated Payment Rules, supplier punch-outs, and integrations with Optical Character Recognition (OCR) tools. Troubleshoot and resolve complex, system-level process breaks., • Stakeholder Integration: Partner with Sourcing, Accounts Payable, and Expense Audit leadership to define advanced requirements for supplier payment flows and spend analysis., • Technical Orchestration: Collaborate with IT, Data Science, and Engineering squads to design and oversee complex integrations between Workday and third-party enterprise tools (e.g., data mediation platforms, fraud detection rules, and banking file transmissions). Skills, Education and Experience: EDUCATION: Bachelor’s degree in Business, Finance, Computer Science, or a related field, or equivalent experience required. EXPERIENCE: 8-10 years of total professional experience in Product Management, Business Systems Analysis, or Financial Operations. Minimum of 2 years of direct, hands-on configuration and optimization experience within a Workday Financials environment, specifically utilizing the Procurement, Supplier Accounts, or Expenses modules. Deep understanding of the full Procure-to-Pay lifecycle, vendor master data management, payment flows, and three-way matching/reconciliation. Experience with OCR tools (e.g., Kofax, ScanOne) or advanced procurement marketplaces is preferred. Proven experience working in an Agile/Scrum environment, managing backlogs utilizing tools such as Jira. ROLE BASED COMPETENCIES (KNOWLEDGE, SKILLS & ABILITIES): • FinOps Ecosystem Vision: Demonstrates an understanding of the full product lifecycle within financial systems; capable of architecting a P2P vision that aligns with long-term corporate financial strategy., • Advanced Problem Solving & System Troubleshooting: Exhibits a proactive, analytical approach to identifying and resolving system inefficiencies before they escalate into critical business interruptions., • Strategic Prioritization (Ruthless Focus): Highly priority-minded; demonstrates the ability to cut through noise, identify the highest-impact systemic issues, and execute on them without distraction., • Technical Translation & Communication: Possesses the unique ability to translate and explain complex Workday configurations and technical limitations to non-technical finance executives and stakeholders. ., • Data-Driven Product Optimization: Leverages an analytical mindset to justify product investments ; utilizes concrete data (e.g., "time to approve," "touchless processing rates") to measure product success and iterate., • Passionate Innovation: Exhibits a strong drive to innovate within the Finance space; passionate about leveraging technology (automation, OCR) to make a tangible difference in operational efficiency., • Change Management: Ability to lead and manage change within the organization. Effectively communicate and implement product updates and system changes to ensure smooth transitions across teams.Autonomy and Initiative: Self-driven with the ability to work independently and make decisions with minimal supervision. Demonstrates strong initiative and the ability to solve problems autonomously.Customer-Centric Mindset: A focus on internal stakeholders as customers, with the ability to translate their needs and pain points into actionable solutions. Understands the user experience and ensures financial systems align with business goals and customer expectations. WORKING RELATIONSHIPS: This position partners directly with the Director of Claims Payments & Reimbursements, Accounting Leadership, and cross-functional teams including Engineering Squads and Data Science & Analytics to align financial workflows with technical execution. ADDITIONAL REQUIREMENTS: Ideal candidate is based in Massachusetts or New Hampshire and has the ability to come into our Medford, MA headquarters occasionally. Remote candidates should be flexible to travel to our Medford, MA headquarters 5% of total time, depending on project needs. Evening or weekend hours may be required to meet project deadlines or system updates. Hiring In: * United States: Arizona, California, Florida, Georgia, Illinois, Massachusetts, Michigan, New Hampshire, New York State, New Mexico, North Carolina, Tennessee, Virginia The anticipated closing date to submit applications for this role is March 31st. Join our ___ to track your application status and receive instant alerts for future openings. The base salary range presented represents the anticipated low and high end salary range for new hires in this position. Your final base salary will be determined based on factors such as work location, experience, job related skills, and relevant training and education. The range listed is just one component of the total compensation package provided by Agero to employees. National Pay Range$110,000—$140,000 USD The base salary range presented represents the anticipated low and high end salary range for new hires in this position. Your final base salary will be determined based on factors such as work location, experience, job related skills, and relevant training and education. The range listed is just one component of the total compensation package provided by Agero to employees. Medford$110,000—$140,000 USD Life at Agero: At Agero, you'll find a workplace where your unique perspective is not just welcomed, it's celebrated. We believe that our differences make us stronger, and we're committed to creating an environment where every employee feels a sense of belonging. If you're looking for a company that values your individuality, provides opportunities for growth, and champions open communication, Agero is the place for you. Join our team and help us drive the future of driver assistance, while experiencing a workplace where you can truly thrive. Benefits Built for Well-being: Agero’s innovation is driven by a workforce where all associates feel like they can truly thrive. Agero offers a wide range of benefits to promote well-being, encourage personal development, and ensure financial stability. Our benefits include: • Health and Wellness: Healthcare, dental, vision, disability, life insurance, and mental health benefits for associates and their families., • Financial Security: 401(k) plan with company match and tuition assistance to support your future goals., • Work-Life Balance: Flexible time off, paid sick leave, and ten paid holidays annually., • For Contact Center Roles: Accrual of up to 3 weeks Paid Time Off per year, paid sick leave, and ten paid holidays annually., • Family Support: Parental planning benefits to assist associates through life’s milestones., • Bonus/Incentive Programs Join Agero and experience a workplace that invests in your success both personally and professionally. *Applicants must be currently authorized to work in the United States on a full‑time basis. This position is not eligible for employer visa sponsorship now or in the future. *It is unlawful in Massachusetts to required or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Description Who we are? United Imaging is a leading global medical device developer and supplier with a diversified portfolio of advanced medical products, digital healthcare solutions, and intelligent solutions that cover the entire process of imaging diagnosis and treatment. From our North American HQ in Houston, we are passionate about expanding our customer sales and support structure, embracing the highest quality and craftsmanship in each of our medical imaging products, and dedicated to building an outstanding organization. Join our innovative team with the mission of developing and supplying advanced technologies and improving patient care worldwide. As part of our global team, you will have the opportunity to collaborate with talented and dedicated colleagues while developing and expanding your career. Company Page: ___ Benefits When joining our team, we offer the following benefits: medical, dental, vision, short- & long-term disability insurance, employee assistance program, company paid basic life insurance, 401(k) with employer match, paid time off, sick leave, and (11) paid holidays. Compensation decisions are based upon the candidate level of skill, qualifications, geographical location and experience, and it is not typical for an individual to be hired at or near the top of the posted pay range. Additionally, the position may also be eligible to earn performance-based incentive compensation (such as cash bonus(es). Duties & Responsibilities • Provide top-level on-site service support that delights our customers and sets the benchmark for the medical imaging industry, • Work closely with Customer Care Center (regional and headquarter level) to effectively carry out trouble-shooting, maintenance, and updates on designated products, • Embrace new technology while levering core strengths in customer service and service support, • Play a key role in new, first-of-a-kind medical imaging system product launches in the US market, • Continually build competence in providing technical assistance and support to our customers, • Quickly and efficiently escalate challenges as appropriate to ensure expeditious resolution of all issues and high levels of customer satisfaction, • Responsible for installation of UIH diagnostic imaging equipment for designated products in geographic region This position is for a remote field service engineer. The selected candidate must live in or near the posting location for this position. Prior medical imaging field service experience required. Working Conditions: Magnetic Environment Exposure: This position requires working in an environment where strong magnetic fields may be present. Employees may be exposed to powerful magnets, electromagnetic equipment, or other devices that generate magnetic fields. Risk to Ferrous Metals in the Body: Due to the nature of the magnetic environment, employees must not wear or carry ferrous metals on their person while in the designated work area. This includes, but is not limited to, metal objects such as steel, iron, and other ferrous materials. Additionally, employees with implants, medical devices, or foreign objects containing ferrous metals within their body (e.g., certain surgical implants, pacemakers, or metal pins) may be at risk and must disclose any such conditions to their supervisor prior to starting work. Education • Familiar with the principles and hardware/software configurations of diagnostic imaging equipment (MR, CT, PET, DR, etc.) and previous experience with relevant equipment strongly preferred, • Ideally, have previous field service experience where you have managed a geographic territory and demonstrated strong troubleshooting ability with hardware, mechanical, and software systems, • Possess relevant IT skills with competence on Windows, Microsoft Office suite, and network communication and connectivity., • Strong customer communication skills with ability to effectively communicate both verbally and in writing, • Demonstrated ability to contribute to a team environment focused on customer success, • Superb customer facing skills needed for working with customers and internally at all levels within UIH / 3rd parties, contractors, and subcontractors. Must be able to quickly build rapport and gain respect from others;, • Valid driver's license and good driving record required; United Imaging is an Equal Opportunity Employer. Diversity, equity, and inclusion matter. United Imaging provides equal employment opportunities to all applicants for employment and prohibits discrimination and harassment of any type with regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.*Note: Relocation is not available for this role

Job descriptionWant to join a growing, winning team selected as a National Best Places to Work, Ingram’s Best Company to Work For and one of the Top 100 Healthiest Workplaces in America? We work hard to provide a great environment where people enjoy coming to work and have access to a balanced quality of life. Delta Dental of Kansas is a place where employees can grow and develop, positively impact their communities, and achieve their personal and professional goals. Our employees listen to, learn from, support, and encourage one another in a fast-paced, fun, and engaging environment. We put our customers and stakeholders at the center of all we do and strive for excellence. We have created a culture focused on winning, trust, listening to each other, collaborative innovation, and positive teamwork. We are dedicated to the personal and professional development of our employees by encouraging employees to grow and do their best. We balance work and life priorities by promoting the health and wellness of our employees. We regularly recognize and celebrate our employees for their outstanding work and accomplishments. We promote employee connection, empowerment and engagement with employee and volunteer activities throughout the year. How We Take Care of Our People: A diverse, fun, and engaging workplace that feels like a small and close-knit community that will make you feel at home while you are at work!“You” time: we offer paid vacation, flexible and remote work options, sick time, holidays, floating holidays, your birthday off with pay, and paid volunteer time for you to give back to a non-profit of your choice.Top-notch health benefits: we offer best in class health, dental, vision, and supplemental plans.Competitive compensation package that includes an annual bonus and merit increase.401(k) plan with company match and additional contribution for those who are eligible.Employee Assistance Program for you and everyone in your household.Career growth: Education/tuition assistance, corporate memberships, seminars, professional development courses, robust training programs and tuition reimbursement programs so employees can improve their knowledge and skills.Named the top 2022 and 2023 Healthiest 100 Workplaces in America, including on-site fitness center, employee lounge, self-care room, wellness programs, healthy cooking seminars, biometric screenings, and gym membership benefits.Our Culture Champions and Wellness Committees plan various fitness and healthy habits challenges, cooking demonstrations, mental health seminars, social engagement opportunities, community volunteer opportunities, lunch and learns, community leader town halls and many other activities to enhance employee connection and engagement. Delta Dental of Kansas Has Been Recognized Nationally and Locally As: Named 2023 Best Company to Work For by Ingram’s Magazine.Named 2023 and 2022 Healthiest 100 Workplaces in America by Springbuk.Named the top 2023 Healthiest Employer by the Kansas City Business Journal.Named a Best Place to Work by the Wichita Business Journal 2021, 2022, and 2023.Nationally selected as Best Places to Work in Insurance in 2021 and 2022.National Company of the Year for Insurance by the American Business Awards (Gold Award).Management Team of the Year (American Business Awards).Most Innovative Company of the Year under 2,500 Employees (American Business Awards).Top Innovation Award by the Wichita Business Journal.Healthy Workplace Gold Award for excellence in employee engagement and community service.AM Best “Excellent” rating among over 16,000 insurance companies for business. management, innovation, operating performance, and risk management.Benchmark Portal Center of Excellence (given to top 10% of call centers nationwide).Sales Excellence Award for Outstanding Sales Growth.Top Call Center in North America (Customer Centricity Awards).Best Overall Customer Rating (among all companies) from Benchmark Portal. Key Responsibilities: Records and reconciles data for the purpose of updating databases, logs, and ledgers. Tasks may include data entry, recording and tracking data, preparing journal entries, and compiling data.Assists with month-end and year-end closing processes for the purpose of balancing and reconciling accounting records. Tasks may include reconciling accounts payables sub ledgers, accounts receivable sub ledgers, and bank statements monthly. Assists with year-end and Kansas Insurance Department audits as needed, and quarterly and annual regulatory reports for Kansas and Missouri Insurance Departments as needed. Assists with financial statement variance analysis.Posts entries to appropriate accounts for the purpose of updating the general ledger. Tasks may include reviewing and verifying reports, data entry, recording and tracking, compiling data, completing forms, checking numbers and payments for accuracy.Handles calls regarding billing, COBRA, and accounts payable inquiries for the purpose of sharing and obtaining information and maintaining accurate records. Tasks may include retrieving files and other information.Performs general finance duties for the purpose of supporting department objectives. Tasks may include preparing and mailing individual billing statements, preparing ASO billings and documentation, preparing cash reports, and preparing accounts payable checks. Delta Dental of Kansas is an equal opportunity employer. Benefits:401(k)401(k) matchingDental insuranceDisability insuranceEmployee assistance programFlexible spending accountHealth insuranceHealth savings accountLife insuranceOn-site gymPaid sick timePaid time offProfessional development assistanceReferral programTravel reimbursementTuition reimbursementVision insuranceWork from home Schedule:8 hour shiftHybrid schedule (Monday and Friday are remote work days) • Bachelors degree in Accounting required., • 2 years of experience in general accounting strongly preferred., • 10-key skills with an error rate of 5% or less required., • Strong oral and written communication skills., • Proficient in Microsoft Office, especially Excel., • Must possess mobility to work in a standard office setting and/or remote home office setting.$54,000 - $68,000 a year

TXI is looking for Agile PMs, Designers, and Engineers eager to find purpose in their work by crafting meaningful digital products through continual experimentation, exploration, and pushing the boundaries of conventional norms. Building the right thing is often harder than building it right. More than 80% of digital innovations fail because they are not solving the real user need. We take a pragmatic approach to innovation by deploying integrated teams to uncover insights from users and turn them into compelling digital solutions. As a boutique strategy and product innovation firm, our capabilities include product discovery, delivery, and adoption. As a TXI consultant, you have an opportunity to shape and define the products that you build. You can influence how engagements run and collaborate with integrated teams to deliver products that matter. More importantly, you can use your passion for learning and continuous improvement to help our clients bring new concepts and products to market. Our business landscape evolves rapidly. While there might not be an open role on our site today, it doesn't mean there won't be one tomorrow. We understand that you might not return to our site later, so we're taking the initiative to open up this opportunity for you to express your interest. This ensures that you're considered for future roles! Don't hesitate to apply if you don't meet 100% of the qualifications below. If you’re someone who identifies as a motivated self-starter and loves to thrive in ambiguity, we want to hear from you! \n Here is what we (typically) expect from you • Possess experience as a full-stack engineer, designer (both UX and UI), or PM in Agile web or data-powered product development., • Ideally, have prior involvement in consulting or participation in discovery-driven custom product development teams., • Demonstrate professional and empathetic communication, engaging all stakeholders, including clients and team members, with a sense of curiosity., • Actively engage in soliciting and providing feedback to team members, offering assistance proactively, and ensuring alignment among all involved parties., • Embrace accountability, even in situations where initiative is not explicitly requested., • Work effectively within a collaborative, cross-functional team of developers, designers, and delivery managers., • Display a willingness to learn from individuals at all levels, regardless of their title or position., • Be open to occasional travel for client meetings., • While our team primarily operates remotely, we highly value opportunities for in-person collaboration and social connections. Hence, candidates based in Chicago, IL, or Denver, CO, where a significant portion of our team is located, are strongly preferred \n Who We Are We’re a curious and humble group of people who are intentional about personal growth and supporting each other’s careers. We’re always looking for new skills, frameworks, and approaches to deliver the most meaningful digital product experiences. And we’re constantly pushing ourselves to experiment, explore, and challenge assumptions. We bring that same passion for learning and growth to our clients, by digging into their organizations, reframing their problem statements, and spending time with their users. This ensures that we’re pushing our clients forward while developing and delivering valuable products that matter. ___ (video) Some reasons why you might like working with us We have been recognized for both our internal employee experience and for delivering a trusted customer experience. At TXI, we are intentional about the way we work and how we support both our team and our clients. 1. We focus on Product Innovation by helping to envision initial new product concepts for our clients. We are core contributors to shaping the work that we do and the problems we're working to solve. In addition to that ideation stage, we get to help them bring these new concepts to market. We help both to build the right thing (design thinking and product discovery) and build the thing right (agile mindset and iterative approach)., 3. We work in a variety of industries and encourage our team members to explore new domains, solve different kinds of problems, and adopt new technologies. There is no getting bored in our portfolio. You’ll work across life science, healthcare, EdTech, manufacturing, and nonprofits–just to name a few–and build web, mobile, and IoT solutions., 4. We work in integrated teams (and occasionally we will work as staff augmentation if there's a good rationale for it). At TXI, we seek to bring all of the good ideas to the table so you learn from the talented teammates you regularly pair with. Product, design, and engineering regularly collaborate., 5. We are intentional about supporting each individual's growth. "Challenge and support each other" is a core value of the company and we take that mission seriously. That's why every employee has a personal learning & development budget and a bi-weekly conversation with their manager about their progress–as well as why we created career grids to equitably promote each person's path at TXI., 6. We believe that wellness and a sustainable pace deliver the best outcomes. We commit to being dedicated partners to our clients for a sustainable 35 hours per week. We don't require regular travel or client on-site time, though there will be occasional in-person client meetings to move work forward. Our team members enjoy flexible schedules with a remote-first working environment and discretionary time off because we respect that everyone has a life outside of work., 7. We value transparency and open discussion. You will have a front-line view of the company's performance, risks and issues, finances, and budgets. With unique tools and facilitation techniques, we also regularly connect and discuss topics as a company to guide our path forward., 8. We build products that matter. We advance the causes and goals of our partners and consistently deliver outcomes for them. See some examples below. What We Make For over two decades, we've partnered with clients across industries to research, design, and develop award-winning custom web and mobile applications that make a meaningful impact. These impacts include: <> Transforming a data logger company to a global leader in tech-based environmental monitoring, driving the US industrial sector into Industry 4.0. <> Empowering healthcare providers with powerful digital products to enhance the quality of patient care, streamline administrative tasks, and improve overall healthcare outcomes <> Driving accountability and motivation for patients recovering from spinal surgery through integrated mobile app and wearable device on the patient’s lower back <> Improving prediction of patient enrollment in global clinical trials for life-saving drugs through the integration of advanced analytics and digital innovation <> Designing a digital experience to support LGBTQ+ 14-17-year-old youths who are facing societal and personal challenges prior to coming out, driven by evidence-based treatment and therapy plans But the work is just part of what makes TXI a rewarding place to be. We support one another’s interests—whether volunteering, organizing meetups, speaking at industry events, or learning new techniques and technologies. If there's something you're passionate about, we want you to pursue it so you can teach it to the rest of us. Our company Brunch & Learns, Sticky Note Game, and regular practice meetings are just some of the ways we create space for sharing, learning, and professional development. What We Offer We believe in equitable pay. In addition to base compensation, we offer a bi-annual bonus based on company performance as well as the following benefits, which are intended to take care of you (and the people you care about): • Generous paid time off, • Quality health insurance and medical travel benefit, • Paid parental leave policy (equal for all TXI parents), • 401k plan, including employer matching, • The option to work fully remotely with minimal client or onsite client work, • Company retreats and Quarterly days, both of which are a chance to connect in person and outside of the office, • Benefits for continuing education, donation matching, home office improvements, and renewable energy switching, • Employee Stock Ownership Program: TXI is 100% employee-owned through an ESOP, which grants shares of company stock to all employees as a retirement benefit Location While we do have a remote-first environment at TXI (with distributed team members in the US, Canada, and Europe who work from home), we have a strong preference for candidates who are located in or close to Chicago, IL (where most of our employees are based) as we encourage in-person collaboration and social connection. We communicate and collaborate effectively in a remote environment using tools like Miro, Notion, Slack, and Zoom. We also prioritize virtual bonding and emphasize inclusivity, autonomy, and trust while cultivating a safe and welcoming environment that is conducive to supporting a positive employee experience. While we encourage asynchronous communication, we often work in pairs or in collaboration sessions. Therefore, it is important to have some core hours of overlap with our clients and your fellow team members. Please also note that our consultants may have to travel on occasion to meet with clients. Regardless of where you are living and working, all TXIers have multiple opportunities throughout the year to meet and hang out in person to continue building those connections. We take equality seriously TXI is proud to be an equal opportunity workplace and is committed to equal opportunity employment without regard to race, religion, color, gender (including gender identity, change of sex, and transgender status), sexual orientation, age, disability, ancestry, national origin, military or veteran status, marital status, genetic information or any other characteristic protected by applicable law.

ConnectWise is an industry and Global leading software company with over 3,000 colleagues in North America, EMEA and APAC. As a community-driven software company dedicated to the success of technology solution providers, our suite helps over 45,000 of our partners manage their businesses better, sell more efficiently, automate service delivery, and remotely control technology so they can consistently deliver amazing customer experiences. Our company is powered by our connections, our colleagues, and our community. And, we accept all kinds. Game-changers, innovators, culture-lovers—and humankind. We invite discovery and debate. We recognize key moments as milestones. We see you and value you for your unique contributions. Our inclusive, positive culture lays the foundation to ensure every colleague is valued for their perspectives and skills, giving you the choice of how YOU make a difference. Curious? Read this opportunity to learn how YOU can make a difference at ConnectWise! General Summary: The Senior Product Manager is responsible for the planning and execution of ConnectWise platforms, from gathering requirements, designing technical and functional specifications, managing the product backlog, and coordinating development efforts through to implementation and subsequent support. This role works in partnership with cross-functional teams to coordinate and enhance development efforts, aid partners in product navigation, and find effective solutions. Essential Duties and Responsibilities: • Establishes operational plans for the Product Management team, • Develops and implements new products, processes, standards, and/or operational plans that will have an impact on the achievement of functional results, • Provides support to the Product Management team, with a high attention to detail, • May require communication with ConnectWise leadership, • May coach, review, and/or delegate work to other team members, • Defines and drives the business plan, strategy, and positioning of the products to align to corporate growth strategy, • Collaborates to discover solutions to identified problems, using sound judgement to assess risks, and to lay out the value of your solution in a well-structured, data-informed, written narrative, • Proactively identifies market opportunities and performs analysis to understand the competitive landscape, trends, and emerging opportunities, • Interacts with customers and prospects to define market requirements and communicates the needs to the development team, • Monitors product performance to evaluate adoption rates, user experience, and production issues, • Prioritizes the product backlog in conjunction with overall business and partner needs, • Represents ConnectWise in all partner engagements, events, conferences, and other venues Knowledge, Skills, and/or Abilities Required: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Ability to manage large, complex projects and processes independently with limited supervision, • Recognized expert in applicable work area, • Ability to situationally adapt and understand new technology/processes as per business and partner requirements, • Strong communication and presentation skills, verbal and written, with the ability to effectively communicate with technical and non-technical audiences, • Ability to work in rapid pace environment, while maintaining high quality work, • Demonstrated commitment to partner and team-oriented management, • Strong knowledge of software development, database, server/client, and similar technical concepts, • Strong understanding of the techniques and methods of modern product management, • Detail-oriented with the ability to work on multiple priorities simultaneously, • Knowledge of MSP industry, • Preferred: Knowledge of Agile Methodology, software development life cycle, and Atlassian Product Suite Working Conditions: • US-Remote (EST working hours), • Up to 10% travel ConnectWise is an Equal Opportunity Employer, dedicated to building a diverse and inclusive workforce and providing a workplace free from discrimination and harassment. ConnectWise provides equal employment opportunities to all employees and applicants without regard to race, ethnicity, color, religion, age, sex (including pregnancy), sexual orientation, gender, gender identity or expression, ancestry, national origin, citizenship status, physical or mental disability, genetic information, military/veteran status, marital status, familial or parental status, or any other characteristic or status protected by applicable federal, state and local laws. The statements above are intended to describe the general nature and level of work being performed by individuals assigned to this job. Other duties may be assigned as needed. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the job and/or to receive other benefits and privileges of employment. If you need a reasonable accommodation for any part of the application and hiring process, please contact us at ___ or 1-800-671-6898.

We’re hiring a Customer Support Representative in Bloomington, MN—help clients with insurance benefits, provide top-tier support, and grow your career with a Fortune 500 company Full-Time Entry-Level Position – Customer Service Experience Wanted! Are you a strong communicator with a passion for helping others? Do you thrive in fast-paced, team-driven environments? Due to an increased demand for our services, we are actively seeking full-time Customer Care Specialist with soft sales experience to join our growing team! Whether working from our local office or remotely, you’ll play a key role in supporting clients and guiding them through the process of protecting what matters most — their families. Qualifications: You’ll love this job if you’re: • 🗣️ An advocate – You care deeply about the customer experience and stop at nothing to deliver value., • 🧠 A creative problem solver – You can think outside the box and find the best solution using available tools., • ✍️ A wordsmith – You’re clear, concise, and approachable in both written and verbal communication., • 🤝 A helper – You’re patient and understanding, committed to creating positive interactions., • 📋 An organized multitasker – You juggle tasks with ease and maintain high productivity., • 👥 A team player – You’re collaborative, supportive, and enjoy helping your colleagues succeed. Responsibilities: • Serve as the first point of contact for customer support (primarily via email, phone, and live chat)., • Respond to inquiries, assist with services, resolve issues, and ensure a seamless customer journey., • Update and maintain accurate support documentation and FAQs., • Collect and route customer feedback for internal improvement., • Demonstrate perseverance and empathy in resolving client concerns., • Learn continuously and share your knowledge with teammates. What We’re Looking For: • Excellent written and verbal communication skills., • Commitment to working hard to grow., • A customer-first mindset with a strong desire to assist others., • Previous customer service or soft sales experience is a plus., • Comfort with live chat, email communication, and CRM platforms., • Ability to learn quickly, stay organized, and handle multiple priorities. What We Offer: • 💵 Weekly pay plus performance-based bonuses, • 🩺 Health, life, and retirement benefits, • 🚀 Merit-based promotions and opportunities for advancement into leadership roles Customer Support Representative jobs in Bloomington, MN – Apply today for remote-friendly insurance roles with career growth, training, and competitive pay.

About the Role We are seeking a highly motivated and detail-oriented Accounts Receivable Manager to lead our AR function and drive operational excellence across invoices, collections, and cash flow management. This role is responsible for overseeing the full accounts receivable lifecycle while delivering a best-in-class customer experience. The ideal candidate brings strong leadership capabilities, deep expertise in custom billing plans, and a customer-first approach to resolving payment challenges. This role also owns the creation and delivery of weekly and monthly AR reporting, providing insights that influence financial strategy and business decisions. Key Responsibilities AR Leadership & Team Management • Lead, mentor, and develop the Accounts Receivable team, fostering a high-performance, accountable culture., • Establish clear goals, KPIs, and expectations aligned with company financial objectives., • Oversee hiring, onboarding, training, and ongoing professional development., • Manage team capacity, including timecards, PTO, and workload distribution. Billing, Collections & Customer Experience • Oversee end-to-end AR operations including invoicing, collections, cash application, and dispute resolution., • Lead complex collections efforts with a strong emphasis on customer service and relationship management., • Design and implement custom billing plans and payment arrangements tailored to client needs while protecting company cash flow., • Serve as the escalation point for sensitive or high-value accounts., • Partner with customers to resolve billing issues, negotiate payment terms, and improve overall satisfaction. Reporting & Metrics Ownership • Develop and maintain weekly and monthly AR reporting packages for Finance leadership., • Track and analyze key performance metrics, including:, • Days Sales Outstanding (DSO), • Aging and delinquency trends, • Collection effectiveness, • Invoice accuracy and cycle times, • Provide actionable insights and recommendations to improve cash flow and reduce risk., • Build and refine dashboards to enhance visibility into AR performance. Process Improvement & Strategy • Act as the subject matter expert (SME) for billing and collections processes., • Identify opportunities to streamline workflows, improve efficiency, and enhance customer experience., • Ensure compliance with internal controls, financial policies, and data privacy standards (PII/PHI where applicable)., • Collaborate cross-functionally with Sales, Customer Success, and Finance to align billing processes with client lifecycle needs., • Support forecasting and cash flow planning through accurate AR data and trend analysis. Operational Oversight • Ensure timely and accurate invoice in accordance with contract terms and company policies., • Monitor team performance against service-level expectations and departmental KPIs., • Provide hands-on support when needed to ensure continuity during peak periods or staffing gaps., • Maintain strong communication with internal and external stakeholders to ensure efficient issue resolution. Required • 7+ years of experience in Accounts Receivable, with at least 5+ years in a leadership role, • Proven experience managing custom billing plans and payment arrangements., • Strong background in collections with a customer service–focused approach, • Experience owning and delivering AR reporting and performance metrics, • Proficiency with accounting/ERP systems and reporting tools, • Experience with Netsuite and system implementation is a plus, • Excellent communication, negotiation, and problem-solving skills Comprehensive Benefits Package • Competitive salary: $95,000 - $110,000/yr depending on experience., • Health, dental, and vision insurance with Company-sponsored Life Insurance, • Retirement savings plan with company match, • Vacation time off, sick time off, and holidays Career Development Opportunities • Ongoing training and development programs, • Opportunities for advancement within the company Work-Life Balance • Flexible work schedules, • Remote first environment with company-wide conferences annually, • Employee assistance program for personal and family well-being Perks and Rewards • Employee discounts on products and services through Insperity, • Recognition programs for outstanding performance, • Company-sponsored social events and activities Join us and discover a rewarding career where you can make a difference and grow professionally. REE is only able to hire US citizens or those who are authorized to work in the US as full time employees (we do not provide visa sponsorship). This information is provided in compliance with Equal Pay Regulations across the US and is the company’s good faith and reasonable estimate of the compensation range and benefits offered for this position. The compensation offered to the successful applicant may vary based on factors including experience, skills, education, location, and other job-related reasons. REE Medical participates in E-verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. Not open to 3rd party recruiters or submissions. REE will never ask for personal information or to purchase anything during the interview process, only communications from a @reemedical.com domain are representative of REE Medical, LLC.

___, a fine jewelry company, is currently looking for full-time Customer Service Associates in our E-commerce Department to cover our West Coast hours. This is a temporary position expected to start in July 2025. This position is fully remote and only eligible to applicants based in the state of California. SCHEDULE: Monday-Friday, 9:30am-6:00pm PST About Catbird In over 20 years in business, Catbird has become an icon, the ultimate destination for gifts and jewelry. Founded in Brooklyn, NY, Catbird is a mecca for an international cast of shoppers who come to visit the brick and mortar stores of their beloved website. Both our stores and website are filled with a carefully curated selection of designers, including our in-house line of jewelry. Our Catbird line is made in our Brooklyn studio and with a few trusted partners, using ethically sourced materials and conflict-free stones. Highly trained Catbird jewelers oversee every step of the process. We are dedicated to a return to local manufacturing – what our neighborhood was famous for. Catbird is a proud member of the CFDA, certified Made in New York, and No Dirty Gold. The key to our success is remaining true to our values: -We believe in being an anti-racist organization and actively championing diversity, inclusion, and equity-We believe in making and selling things people will want to keep forever and will bring continuous joy.-We believe in doing everything we can ourselves. -We believe in always thinking of the long game and not focusing on a quick profit.-We believe we are the best at what we do and we work hard to make sure we know how to sustain it as we grow.-We believe in treating everyone (coworkers, customers, vendors) with deep respect, kindness, and honesty. • Provide exceptional and personalized service to customers via email, social media channels, and live chat within a 24hr SLA window, • Navigate multiple order management systems, along with substantial catalog of Google documents and sheets to provide and follow up on order status’ and product details, • Learn the Catbird ‘voice’ and customer service culture to support a long term customer relationships, • Strong command of multiple communication styles: social media, chat, and email, ability to navigate and switch between coverage assignments as needed, • Provide styling and jewelry care advice to customers with a strong knowledge of Catbird products, • Brainstorm ways to create out-of-this-world customer experiences with your manager and team members, • Help cultivate a warm and inviting culture in order to assist our customers; clearly communicate policy and offer friendly assistance in all customer interactions, • Display a command of product knowledge, procedure and policy to resolve any and all customer questions, • Communicate daily via Slack and email with store, merchandising, inventory, fulfillment, and shipping teams to process, cancel, change, and update order details following trained procedures, • Ability to think clearly and provide issue resolutions to customer concerns in the kindest and most efficient way possible, • 1+ year(s) of experience in E-commerce Customer Service, • Maintains a positive attitude with an all-hands-on-deck team mentality, • Ability to work in a fast paced environment with flexibility in various areas of coverage, • Problem solving mastermind, • Computer savvy, • Empathetic, genuine, honest, encouraging and kind, • Experience with jewelry or luxury brands is a plus, • Experience using Kustomer is a plus $21 - $23 an hour

JOB SUMMARY We are seeking a candidate preferably with experience supporting litigation, with experience in customer service, and Legal assistant experience. Preferably with a background working alongside defense counsel. Success in this role requires a genuinely personable professional who can engage comfortably with clients, maintain a positive presence, and promote long-term relationship building. The ideal candidate brings strong interpersonal skills, communicates with clients in a personable yet professional manner, and can navigate sensitive case matters with discretion, empathy, and sound judgment. The Legal Services customer service representative is a hybrid role that focuses on building client relationships while also providing support to the Operations staff. The position plays an integral role as they are responsible for communication with the customer, reviewer, and staff to ensure a quality report is delivered by the customer's deadline. The Legal Services CSR is responsible for providing a seamless workflow process to ensure a timely completion and the overall completeness of a reviewer report. Completeness is determined by customer requirements, company best practices, and accuracy. Customer service representatives are expected to be able to communicate with clients, reviewers, and be responsible for the receipt of new cases and ensuring proper system drafting and setup. The CSR is also responsible for taking direction and facilitating the case assignment/scheduling process. Dane Street’s success relies on individual and team contributions every day. We care for our customers, each other and Dane Street. It is the responsibility for all of us to maintain a positive working environment that promotes client satisfaction and results. MAJOR DUTIES & RESPONSIBILITIES Operational Duties and Responsibilities • Assist with Legal inquiries from staff, • Take the lead on any client request, • Train on Workflow processes., • Ensure all Legal client profile instructions are up-to-date and accurate Ability to handle client matters with sensitivity, discretion, and professionalism. Demonstrated ability to engage with clients professionally, provide clear updates, and maintain positive relationships. Handling Receipt of New Cases: • Intake new cases and review/verify information and requests. Draft cases by entering, • information into the Dane Street system., • Work with the client on any information missing pertinent to processing claim., • Sort, organize and create medical document listing - if required by client, and in line with specific special handling. Assignment of Cases: • Assign/schedule new cases to physicians for review with the appropriate physician, based on location, reviewer availability, specific guidelines, jurisdictional requirements and other client requirements., • Ensure that the assigned physician has no conflict of interest with the case assignment. Client Interaction: • Update clients frequently on cases in progress., • May communicate when there are questions on referral information to ensure proper documentation and information is provided to the assigned reviewer., • Ensure proper documentation for specified cases is provided to the client., • Strong communication Skills, • Assign cases to experts, • Forming relationships with Doctors, • Oversight of Cases: • Monitor, process, and track cases to ensure we meet deadlines., • Update clients frequently on cases in progress., • May communicate when there are questions on referral information to ensure proper documentation and information is provided to the assigned reviewer., • Ensure proper documentation for specified cases is provided to the client. Additional Duties Work with the Operations Managers and CSR Supervisors to provide initial/follow-up training to the CSR teams as needed. Research/train on new regulations or client requirements with the CSR teams. May provide oversight to the work of the team members. Continuously improves processes that help to facilitate better turnaround time, peer-to-peer success rates, and lessen returned reports by clients for clarification purposes, ultimately resulting in higher client satisfaction. Other duties & special projects, as assigned and based on business needs. EDUCATION/CREDENTIALS: An Associate’s Degree is preferred. JOB RELEVANT EXPERIENCE: Business experience in a healthcare and/or insurance setting is preferred. JOB RELATED SKILLS/COMPETENCIES: Present exceptional communication skills with a clear understanding of company business lines. The ability to apply critical thinking, manage time efficiently and meet specific deadlines. Computer literacy and typing skills are essential. WORKING CONDITIONS/PHYSICAL DEMANDS: Any lifting, bending, traveling, etc. required to do the job duties listed above. Long periods of sitting and computer work. WORK FROM HOME TECHNICAL REQUIREMENTS: Supply and support their own internet services. Maintaining an uninterrupted internet connection is a requirement of all work from home position. This job description is subject to change at any time. Join our team at Dane Street and enjoy a comprehensive benefits package designed to support your well-being and peace of mind. We offer a range of benefits including medical, dental, and vision coverage for you and your family. Additionally, we offer voluntary life insurance options for you, your spouse, and your children. We also offer other voluntary benefits which include hospital indemnity, critical illness, accident indemnity, and pet insurance plans. Employees receive basic life insurance, short-term disability, and long-term disability coverage at no cost. Our generous paid time off policy ensures you have time to relax and recharge, while our 401k plan with a company match helps you plan for your future. Apple equipment and a media stipend are provided for remote workspace. ABOUT DANE STREET: A fast-paced, Inc. 500 Company with a high-performance culture, is seeking insightful forward-thinking professionals. We process over 200,000 insurance claims annually for leading national and regional Workers’ Compensation, Disability, Auto, and Group Health Carriers, Third-Party Administrators, Managed Care Organizations, Employers, and Pharmacy Benefit Managers. We provide customized Independent Medical Exams and Peer Review programs that assist our clients in reaching the appropriate medical determination as part of the claims management process.

JOB SUMMARY The Customer Service Representative is responsible for the receipt of new cases and ensuring proper system drafting and setup. The CSR is also responsible for taking direction and facilitating the case assignment/scheduling process. Dane Street’s success relies on individual and team contributions every day. We care for our customers, each other, and Dane Street. It is the responsibility of all of us to maintain a positive working environment that promotes client satisfaction and results. MAJOR DUTIES & RESPONSIBILITIES Handling Receipt of New Cases: Intake new cases and review/verify information and requests. Draft cases by entering information into the Dane Street systems. Work with the client on any missing information pertinent to processing the claim. Sort, organize, and create a medical document listing, if required by the client, in line with specific special handling. Respond to inbound calls, emails, and portal inquiries. Maintain efficient and accurate records related to all client interactions. Ensure compliance with Federal NSA regulations, processes, and policies. Collaborate with the Leadership team and other departments to ensure timely resolutions Ability to process and interpret reporting. Adhere to or exceed metrics/goals. Assignment of Cases: Assign/schedule new cases to physicians for review with the appropriate physician, based on location, reviewer availability, specific guidelines, jurisdictional requirements and other client requirements. Ensure that the assigned physician has no conflict of interest with the case assignment. Oversight of Cases: Monitor, process, and track cases to ensure we meet deadlines. Client Interaction: Update clients frequently on cases in progress. May communicate when there are questions on referral information to ensure proper documentation and information is provided to the assigned reviewer. Ensure proper documentation for specified cases is provided to the client. Maintain consistent professionalism at all times Other duties & special projects, as assigned and based on business needs. EDUCATION/CREDENTIALS: An Associate’s Degree is preferred. JOB RELEVANT EXPERIENCE: Business experience in a healthcare and/or insurance setting is preferred. Healthcare claims and billing Conflict resolution and de-escalation skills JOB RELATED SKILLS/COMPETENCIES: Present exceptional communication skills with a clear understanding of the company's business lines. The ability to apply critical thinking, manage time efficiently, and meet specific deadlines. Computer literacy and typing skills are essential. Customer focus, problem-solving, professionalism, integrity, customer excellence, and time management WORKING CONDITIONS/PHYSICAL DEMANDS: Any lifting, bending, traveling, etc. required to do the job duties listed above. Long periods of sitting and computer work. WORK FROM HOME TECHNICAL REQUIREMENTS: Supply and support their own internet services. Maintaining an uninterrupted internet connection is a requirement for all work from home position. This job description is subject to change at any time. Join our team at Dane Street and enjoy a comprehensive benefits package designed to support your well-being and peace of mind. We offer a range of benefits including medical, dental, and vision coverage for you and your family. Additionally, we offer voluntary life insurance options for you, your spouse, and your children. We also offer other voluntary benefits which include hospital indemnity, critical illness, accident indemnity, and pet insurance plans. Employees receive basic life insurance, short-term disability, and long-term disability coverage at no cost. Our generous paid time off policy ensures you have time to relax and recharge, while our 401k plan with a company match helps you plan for your future. Apple equipment and a media stipend are provided for remote workspace. ABOUT DANE STREET: A fast-paced, Inc. 500 Company with a high-performance culture, is seeking insightful forward-thinking professionals. We process over 200,000 insurance claims annually for leading national and regional Workers’ Compensation, Disability, Auto, and Group Health Carriers, Third-Party Administrators, Managed Care Organizations, Employers, and Pharmacy Benefit Managers. We provide customized Independent Medical Exams and Peer Review programs that assist our clients in reaching the appropriate medical determination as part of the claims management process.

Founded in 2017, Trust & Will is the leading digital estate planning platform, trusted by over one million users. We provide modern, accessible solutions to help families protect their legacies with attorney-approved, legally valid documents tailored to individual state requirements. Our seamless online platform simplifies the estate planning and settlement process, empowering individuals to create wills and trusts while also partnering with financial advisors, attorneys, and institutions to make legacy planning more inclusive and affordable. If you are passionate about contributing to a high-impact mission and want to work in a collaborative environment where your skills and expertise will be valued, we would love to hear from you! • You are a technical leader, excelling in React, NextJS, TypeScript, and Node.js., • You have a problem-solving mindset, approaching challenges with strategic thinking, prioritizing high-impact solutions, and driving innovation in systems and processes., • You see AI not as a tool but as a fundamental shift in engineering, and you actively seek opportunities to harness its potential., • You thrive in complex, fast-moving environments, navigating ambiguity, aligning stakeholders, and delivering results with a data-driven approach., • You are a mentor and collaborator, fostering team growth, influencing cross-functional decisions, and communicating technical solutions with clarity., • You are passionate about building secure, scalable systems, and leveraging best practices in performance optimization, observability, and compliance to ensure high-quality software. You will be joining our Platform Expansion squad and primarily focusing on building out new features, incorporating AI, improving test coverage, performance and system stability. The Platform Expansion squad at Trust & Will is responsible for advancing the company’s advisor-facing platform and broader professional partnerships work. Core Responsibilities • Advisor Platform Development: Building and enhancing tools that help advisors serve clients more efficiently, including integrations with advisor tools and ingestion/parsing of existing estate planning documents ., • Platform Reliability & Security: Handling sensitive operations such as deleting member data, running penetration test remediations, and managing access reviews ., • Cross-Squad Integration: Ensuring the advisor platform integrates smoothly with other Trust & Will squads (Planning, Admin, Consumer), so that professional and consumer experiences are aligned ., • Strategic Expansion: Driving initiatives under the “Professionals” strategic pillar — investments that improve customer satisfaction, engagement, and retention, while also supporting revenue growth from advisors and partnerships . Technical Leadership & Impact • Design, architect, and deliver robust, scalable, and high-performance applications and services., • Lead system-level design, ensuring robust, secure, and maintainable solutions aligned with organizational standards., • Consider AI from a strategic, holistic perspective, architecting solutions with it, integrating it into product ecosystems, and harnessing its potential to drive transformative innovation., • Own and drive technical decisions across multiple teams, ensuring alignment with business objectives and long-term strategic goals., • Implement and champion best practices for system reliability, performance optimization, and code quality, including test automation and modern CI/CD workflows., • Address organization-wide technical challenges, such as scaling systems, improving performance, and enhancing reliability., • Implement AI tooling and paradigms to improve developer efficiency, automate workflows, and enhance system reliability. Quality & Impact • Deliver high-quality, production-ready code that adheres to best practices, is well-documented, and prioritizes scalability and maintainability., • Identify and champion efforts to reduce technical debt and improve system performance through continuous refactoring and optimization., • Proactively identify and resolve system bottlenecks and issues using observability and monitoring tools., • Drive impactful improvements in system reliability, ensuring seamless user experiences and alignment with business priorities. Collaboration, Innovation & Mentorship • Partner with product managers, designers, and stakeholders across the organization to align technical solutions at a strategic level with customer needs and evolving business goals., • Develop a deep understanding of product-market fit, business metrics, and customer empathy to inform analysis and data-driven decision-making., • Mentor and guide engineers across varying experience levels, fostering technical growth and knowledge sharing through outcome-based sponsorship., • Communicate complex technical topics to diverse audiences, ensuring clarity and alignment on technical decisions., • Foster a psychologically safe environment through knowledge-sharing initiatives, peer collaboration, conflict-reduction tactics, and emotional intelligence., • Evaluate and integrate emerging technologies and tools to enhance engineering capabilities and product innovation to foster a culture of continuous learning and experimentation., • 7+ years of professional development experience in high-performing teams., • Advanced proficiency in developing frontend applications (React, Typescript), API design and data modeling (MongoDB, Postgres)., • Experience building and maintaining AWS applications using infrastructure-as-code tools (CloudFormation, AWS CDK)., • Proven ability to write clean, maintainable, testable code, following test-driven development, CI/CD pipelines, and modern DevOps best practices., • Proficiency in threat modeling, secure-by-design principles, and ensuring compliance with GDPR, SOC2, and other regulatory requirements., • Advanced skills in debugging, performance tuning, distributed tracing, and log correlation across microservices., • Demonstrated ability in integrating AI code assistants to enhance development productivity and code quality, with hands-on experience using at least one of the following: GitHub Copilot, Cursor, RooCode, or RooCline., • Skilled at determining and tracking meaningful engineering metrics to validate solutions and drive decision-making., • This position is available to candidates residing in the following states only: California (CA), Colorado (CO), Florida (FL), Georgia (GA), Idaho (ID), Illinois (IL), Maryland (MD), New Jersey (NJ), New York (NY), North Carolina (NC), Pennsylvania (PA), Texas (TX), Vermont (VT), Nevada (NV), Utah (UT), • Experience working in a tech company or high-growth startup., • Willingness to contribute outside of core expertise to drive impactful work forward., • Developing infrastructure as code in Go., • Familiarity with Agile development methodologies (Scrum/Kanban, JIRA)., • Hands-on experience with Docker, Kubernetes, or other container orchestration tools., • Experience with pair programming and collaborative development techniques., • Active contributions to open-source projects or participation in developer communities., • Compensation: Salary + Equity, • Our salary range for this position is $166k - $215k, in addition to compensation we also include an employee equity package as a component of our offer along with other benefits and perks outlined below., • PTO, • Flexible time off that you are encouraged to use, • Generous paid company holidays and breaks throughout the year, • Monthly friends & family day, • Paid time off to volunteer in your community, • Health and Wellness Benefits, • Fantastic health benefits including medical, dental, vision, life insurance, and generous parental leave, • Financial wellness benefits (Equity & tax advisory support, financial coach support, and employer-sponsored 401k with an employer match), • Guest speakers & reimbursement for learning opportunities, • Extra, • Flexible work schedule + hours, • Family-friendly work environment. We support the complexity of a remote world with the needs of families, • Optional company-sponsored events and travel throughout the year, • $500 Work from home stipend + Apple accessories About Trust & Will: • We are a remote-first company, giving our employees the flexibility they need to work in an environment that best suits their needs. Our hiring process is also conducted virtually unless otherwise noted. We are a company that was founded in San Diego, CA, and offer a collaborative co-working space that is available for you to use if you'd like but not required. #LI-Remote, • We are proud to be a certified B Corporation, using business as a force for good. We are committed to building a healthy, sustainable, and engaging working environment for all employees, their families, and communities. We publish an annual impact report to outline our positive contributions to our world and set an example for all employers., • Trust & Will's mission is to help every family leave their legacy through affordable, accessible estate planning. That starts with the people we hire and the ways in which we support the development of their unique talents and capabilities. We are committed to prioritizing ways to make our company and industry more inclusive. This means we must be revolutionary in the way we value diversity to revolutionize our business sector. At Trust & Will, everyone has a seat at the table and space to be their authentic selves because only in a company that is inclusive and diverse can we truly stand in our members' shoes.

1Password is growing faster than ever. We’ve surpassed $400M in ARR and we’re continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing and the Utah Mammoth. About 1Password At 1Password, we’re building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Extended Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world’s most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work. If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future. We're thrilled to be scaling out a new team at 1Password to keep our customers secure as they adopt AI, and we're looking for a Senior Developer to join us. This is a unique opportunity to define innovative ideas, shape our technical direction, and contribute to the execution of greenfield projects in the rapidly evolving field of AI. We’re ___ for how AI and agentic workflows are secured. Our current focus is on access management for AI agents, ensuring they can safely and seamlessly interact with other software and systems while keeping the credentials used in this exchange secure. We work across a wide-ranging tech stack in a fast-moving space. Our projects span across client-side and system-level logic to back-end systems. You’ll bring a breadth of experience that allows you to quickly jump in new tech stacks and domains and help us create and shape new products and features for this emerging market. This is a remote opportunity within Canada and the US. What we're looking for: * You have 2+ years of experience in software development * Experience with a modern backend language (e.g. Go, Node.js, Ruby, or Python). * A drive for and proven experience in software development best practices, and coding standards * You enjoy solving moderately complex problems with a demonstrated ability to tackle problems and propose effective solutions * You like communicating and collaborating and can demonstrate experience in working effectively with team and communicating technical concepts to non-technical cross-functional partners * You’re passionate about testing methodologies and debugging techniques to ensure high-quality code Bonus points for: * Strong understanding of authentication, authorization, and identity concepts (OAuth, OIDC, scoped access, policy enforcement) * Familiarity with MCP servers * Some experience with Kotlin, Swift, Rust, JavaScript, Go, or related languages. Or a demonstrated ability to pick up new languages quickly. * Experience working with distributed systems at scale, demonstrating best practices around monitoring, observability, performance and reliability What you can expect: * Code, test, debug, deliver and maintain production software systems for new and existing product features * Collaborate with cross functional teams and/or stakeholders throughout the development cycle to ensure smooth releases * Work with your teammates and project manager to communicate technical requirements to stakeholders and solve technical problems in a scalable and realistic way * Mentor junior and new team members by helping them understand team expectations, providing technical guidance, sharing knowledge, and engaging in pair programming sessions * Participate in planning by identifying major tasks and breaking down, estimating, and planning work * Write comprehensive tests during various stages of the development cycle, ensuring code is functioning as expected * Review code for others to maintain high code quality, knowledge share within the team, and support creating a safe environment of giving and receiving feedback * Generate and review documentation on code processes to ensure scalability * Stay informed about the latest industry trends, technologies, and best practices in development * Be available for on-call rotational work to ensure uninterrupted support and resolve emergencies USA-based roles only: The annual base salary for this role is between $123,000 USD and $172,000 USD, plus immediate participation in 1Password's benefits program (health, dental, 401k and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs. Canada-based roles only: The annual base salary for this role is between $111,000 CAD and $155,000 CAD, plus immediate participation in 1Password’s generous benefits program (health, dental, RRSP and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs. At 1Password, we approach each individual's compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set. This posting is for an existing vacancy. Our culture At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first. You’ll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said, ___. Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We’re looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results. How we work with AI We are committed to leveraging cutting-edge technology—including AI—to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn't just encouraged—it's an essential part of how we will be successful at 1Password. This approach extends to our hiring process—candidates are welcome to use AI tools responsibly and thoughtfully during the application process. Our approach to remote work We believe in the power of remote work, but recognize that in-person connection is important to help us achieve our mission. While we are a remote-first company, travel for in-person engagement is a part of almost all roles, and we require our employees to be ready and willing to take part. Frequency will depend on role and responsibilities, and may include, but is not limited to: annual department-wide offsites, team meetings, and customer/industry events. What we offer We believe in working hard, and rewarding that hard work through our benefits. While not an exhaustive list, here is a glance at what we currently offer: Health and wellbeing 👶 Maternity and parental leave top-up programs 🩺 Competitive health benefits 🏝 Generous PTO policy Growth and future 📈 RSU program for most employees 💸 Retirement matching program 🔑 Free 1Password account Community 🤝 Paid volunteer days 🏆 Peer-to-peer recognition through Bonusly 🌎 Remote-first work environment *Some roles in our GTM team are currently being hired for in-person hybrid work in Toronto and Austin. These roles will specify on the posting. You belong here. 1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love. Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at and we’ll work to meet your needs. Remote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we're experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you've got questions or concerns about this, your talent partner would be happy to address them with you. Successful applicants will be required to complete a background check that may consist of prior employment verification, reference checks, education confirmation, criminal background, publicly available social media, credit history, or other information, as permitted by local law. 1Password uses artificial intelligence (AI) and machine learning (ML) technologies, including natural language processing and predictive analytics, to assist in the initial screening of employment applications and improve our recruitment process. See ___ for the latest third party bias audit information. If you prefer not to have your application assessed using AI/ML features, you may opt out by completing ___. For additional information see our ___.

About Us We are a leading gastrointestinal health company delivering minimally invasive diagnostics to transform access to esophageal care. Our ___ combines a simple, swallowable device with cutting-edge laboratory biomarkers and analytics to detect esophageal cancer and its precursor, Barrett’s esophagus. Operating across the US and UK life-science hub, with hybrid, remote and onsite teams, we are expanding our pipeline to address new high-impact targets across gastroenterology and related fields. You’ll join a close-knit team of experts in our field who collaborate daily to translate breakthrough ideas into real-world solutions. At ___, every voice matters. Whether you’re in R&D, Commercialisation, Medical Affairs or Operations, you’ll have the chance to lead projects, influence strategy, and broaden your skill set across the company. We champion diverse backgrounds and perspectives, fostering an inclusive culture where everyone can thrive and innovate. If you’re inspired by purpose, motivated by challenge, and eager to make a meaningful impact on patient lives, we’d love to hear from you. We usually recruit on a rolling basis with the following four stages: • Initial Conversation – An online meeting with Maddie, a member of our People team, to learn about your skills & experiences and for you to explore what it is like to work with us., • Line Manager Interview – An online meeting with the hiring manager(s) to specifically discuss the role further., • Team Interview & Assessment – An onsite opportunity to meet the wider team, sometimes accompanied by an assessment or presentation on a topic related to the role., • Final Interview – An online meeting with our CEO to discuss your goals and the company’s history and vision. Job Summary As the Customer Success Manager you will play a hands-on role in setting up and owning end-to-end success for Cyted’s early-stage diagnostics. Partnering closely with the Chief Commercial Officer - US and the Sales team, you will directly lead customer onboarding, training, and ongoing engagement - building trusted relationships with clinicians, administrators, and operational staff. As a highly client and site facing role, you will set the tone for communication with US healthcare customers, ensuring seamless adoption, retention, and growth of Cyted’s medical device. You will be the operational backbone of customer delivery, including scheduling, logistics, reporting, and CRM management. Establishing Cyted’s customer success function from the ground up, you will design processes, systems, and best practices while personally managing key customer accounts. As the business scales, you will lay the groundwork for future team growth and leadership, ensuring a strong foundation for predictable renewals, adoption, and customer satisfaction. Acting as a strategic partner, you will clarify customer objectives, define success measures, and drive utilisation to deliver clinical and operational value. This requires proactive monitoring of account health, identifying risks and opportunities, and ensuring feedback informs Cyted’s products and processes. You will triage and resolve customer enquiries, serving as a key liaison across sales, billing and laboratory teams to ensure timely and effective issue resolution. Working Pattern and Location The role is a full-time position with a standard 40 hour working week. The role holder may be required to work flexibly. The Customer Success Manager - Diagnostics will be remote based, located on the eastern time zones and may need to visit other company sites when and if required. What you will be doing Operational Implementation, Delivery and Team Ownership • Build Cyted’s customer success function end-to-end, designing customer-focused, regulatory-aware frameworks, processes, and tools to support healthcare providers using medical device and diagnostics solutions., • Own delivery of high-value clients, ensuring adoption, renewals, and growth through responsive, problem-solving account ownership and scalable best practices., • Set clear goals, success measures, and reporting methods to monitor customer health and performance., • Lead collaborative, cross-functional partnerships with product, support, operations, and commercial teams to ensure seamless delivery and rapid issue resolution., • Establish and oversee all customer operational workflows and account administration, ensuring accuracy, consistency, and regulatory compliance., • Track and analyse customer performance data to identify adoption trends, usage gaps, and opportunities for improvement or expansion., • Create the groundwork for future team growth by defining smooth and scalable structure, capabilities, and onboarding processes., • Proactively monitor account health through regular check-ins, usage analysis, and performance reviews - proactively identifying risks early and taking corrective action., • Act as the primary point of contact for healthcare customers, leading end-to-end success with minimal oversight and high ownership., • Build and maintain relationship-driven, trusted partnerships with clinicians, administrators, and operational teams to drive satisfaction, retention, and growth., • Earn customer confidence as the first line of support for customer enquiries, problem-solving across technical, operational, clinical, and administrative domains., • Maintain clear, transparent, and responsive communication with customers throughout issue triage, progress, and resolution., • Record all interactions, escalations, and outcomes in CRM or ticketing systems to ensure traceability and learning. How we work At Cyted, how we work matters just as much as what we build. Our values shape how we partner with healthcare providers, support clinicians, and ultimately deliver earlier, better care for patients. As a Customer Success Manager in the US, you’ll bring those values to life through the way you work with customers every day - hands-on, accountable, and deeply invested in outcomes. We care deeply about the patients and clinicians who rely on our diagnostics. For you, care means being close to the detail: making sure sites are set up properly, workflows actually work in real clinical settings, and customers feel supported at every step. You’ll take the time to understand the pressures on healthcare teams and do whatever it takes to remove friction - whether that’s solving a scheduling issue, fixing a process gap, or jumping on a call to unblock a site. This is a role for someone who will own the basics as well as the bigger picture. You won’t just design customer success processes - you’ll run them. You’ll manage onboarding, training, troubleshooting, reporting, and follow-up yourself. You will be happy to execute with any task, if it helps a customer succeed. You’ll build credibility by being reliable, responsive, and willing to get your hands dirty. We aim high, but we’re practical. We’re scaling in a complex, regulated healthcare environment, and we need people who are comfortable operating in that reality. You’ll help establish what great customer success looks like for Cyted in the US - building repeatable processes while staying flexible enough to handle the nuances of each clinical partner. Experience in healthcare, diagnostics, or medical devices will help you navigate regulatory expectations, clinical workflows, and stakeholder dynamics with confidence. You’ll be expected to dive deep into the details. You’ll understand how our diagnostic fits into clinical workflows, how sites operate day to day, and where things can go wrong. You’ll spot issues early, connect the dots across commercial, operations, lab, and product teams, and solve problems rather than passing them along. We encourage you to challenge and then commit. You’ll have a voice in shaping how customer success works at Cyted - what we prioritise, how we engage customers, and how the function grows over time. You’ll question what isn’t working, propose better approaches, and then commit fully once a direction is set. Above all, we deliver. This role is about momentum and follow-through. You’ll be the person customers rely on, the one who closes loops, fixes issues, and ensures adoption actually happens. Every site you support, every problem you resolve, and every relationship you strengthen helps Cyted bring earlier cancer detection to more patients. This is how we work at Cyted. If you’re a hands-on, healthcare-aware Customer Success Manager who takes pride in doing the work, we should talk. Person Specification We’re seeking a proactive, hands-on and relationship-driven Customer Success Manager who thrives in fast-moving environments and combines strategic insight with operational excellence. The ideal candidate will have excellent experience managing healthcare or diagnostics partnerships, with empathy, communication skills, and analytical mindset to ensure Cyted’s customers are fully supported and set up for success. • Bachelor’s degree in Life Sciences, Healthcare, Business, or a related field (preferred, but not essential with relevant experience)., • 3–5 years’ experience in a customer-facing role such as customer success, account management, operations, or support., • Experience working in healthcare, diagnostics, or medical technology environments., • Proven ability to triage, manage, and escalate customer issues in a structured, professional, and timely manner., • Excellent communication and interpersonal skills, with confidence engaging clinicians, administrators, and operational teams., • Strong organisational and time-management skills, able to manage multiple customers, workflows, and priorities simultaneously., • Hands-on, practical problem-solving approach, comfortable resolving routine issues independently and escalating when appropriate., • Understanding of healthcare operational workflows, including onboarding, training, scheduling, and customer support processes., • Experience using CRM, ticketing, or reporting tools to track customer interactions, issues, and outcomes., • Customer-first mindset with a proactive, solution-oriented approach to driving adoption and satisfaction., • Adaptable and self-directed, comfortable working in a fast-paced, remote-first environment., • Collaborative team player, able to work effectively across commercial, operations, laboratory, and product teams., • Resilient and dependable, able to stay calm and effective in regulated, high-stakes healthcare settings. Benefits At Cyted, we believe people do their best work when they’re supported, trusted, and cared for. We offer a comprehensive and competitive benefits package that reflects our commitment to your wellbeing, development, and long-term success. Financial & Retirement Benefits: • 401(k) Safe Harbor Plan with employer match:, • Dollar-for-dollar match on the first 1%, • 50 cents on the dollar up to 6%, • Automatic enrolment after 2 months, • Equity Participation: Share grants subject to board approval, giving you a stake in our mission and long-term growthHealth & Insurance Coverage:, • Access to the company's medical insurance with company contributions of up to $1000/month, • Access to self-pay vision and dental insurance options, • Life Insurance: 3x your annual base earnings, employer-paid, • Long-Term Disability (LTD): 60% of base salary up to $10,000/month,, • Short-Term Disability (STD): 60% of salary up to $2,500/week for up to 13 weeks, • Employee Assistance Program (EAP): Full access to our EAP platform including courses and resources to support your wellbeingLeave & Time Off:, • 20 vacation days per year, • 8 sick days, • 8 paid holidays, • Parental Leave:, • 6 weeks fully paid primary caregiver leave, • 2 weeks fully paid secondary caregiver leave, • Holiday Purchase Scheme: Buy up to 5 extra vacation days per yearLearning, Development & Culture:, • Annual CPD Allowance: $1,000 per year for professional development activities relevant to your role, • Regular Company Events: Including summer and holiday parties, team socials, and more

Senior Mainframe Developer - Remote Bright Vision Technologies is a forward-thinking software development company dedicated to building innovative solutions that help businesses automate and optimize their operations. We leverage cutting-edge technologies to create scalable, secure, and user-friendly applications. As we continue to grow, we’re looking for a experienced Mainframe Programmer to join our dynamic team and contribute to our mission of transforming business processes through technology. ID : JH-MCF This is a fantastic opportunity to join an established and well-respected organization offering tremendous career growth potential. Job Title: Senior Mainframe Developer Job Location: Jefferson City, MO Job Type: Remote Responsibilities: • Responsible for designing, developing, testing, operating and maintaining products, • Takes full stack ownership by consistently writing production-ready and testable code, • Consistently creates optimal design adhering to architectural best practices; considers scalability, reliability and performance of systems/contexts affected when defining technical designs, • Performs analysis on failures, propose design changes, and encourage operational improvements, • Makes sound design/coding decisions keeping customer experience in the forefront, • Takes feedback from code review and apply changes to meet standards, • Embraces emerging technology opportunities and contributes to the best practices in support of the bank’s technology transformation, • Contributes to a culture of innovation, collaboration and continuous improvement, • Reviews tasks critically and ensures they are appropriately prioritized and sized for incremental delivery; anticipates and communicates blockers and delays before they require escalation Skills • Must have Handson experience in Mainframe development, • Must have handson Conversion Experience ( Changing data from one platform to mainframe platform ), • Extensive experience on JCL, COBOL, DB2, CICS , VSA, • Must have onshore offshore coordination experienc, • Knowledge on banking and finance industry, • Able to communicate processes and results with all parties involved in the product team, including engineers, product owner, scrum master, third party vendors and customers, • Have hands-on experience on Agile Methodologies. Would you like to know more about this opportunity? For immediate consideration, please send your resume directly ___ or contact us via phone at +1 908.505.3899 At BVTeck, we are committed to providing equal employment opportunities and fostering an inclusive work environment. We encourage applications from all qualified individuals regardless of race, ethnicity, religion, gender identity, sexual orientation, age, disability, or any other protected status. If you require accommodations during the recruitment process, please let us know. Position offered by “No Fee agency.” Equal Employment Opportunity (EEO) Statement Bright Vision Technologies (BV Teck) is committed to equal employment opportunity (EEO) for all employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, veteran status, or any other protected status as defined by applicable federal, state, or local laws. This commitment extends to all aspects of employment, including recruitment, hiring, training, compensation, promotion, transfer, leaves of absence, termination, layoffs, and recall. BV Teck expressly prohibits any form of workplace harassment or discrimination. Any improper interference with employees' ability to perform their job duties may result in disciplinary action up to and including termination of employment.

Full-time Description If you are a motivated and experienced Senior Accountant looking to take your career to the next level,we would love to hear from you! Location: St. Louis, MO or Dallas, TX Work Schedule: Hybrid (2 days in office / 3 days remote) Annual Salary: $85-$90k Additional Annual Bonus: Up to 8% The ideal candidate for the Senior Accountant role will have a minimum of 2 years of public accounting experience, hold a CPA certification, and be bilingual in Spanish and English. They should have a proven track record of success in managing complex financial operations. As a Senior Accountant, you will play a crucial role in ensuring the accuracy and integrity of our financial reporting, while also contributing to the strategic growth of our company. The Gund Company is a leading manufacturer and fabricator of engineered material solutions, specializing in customized insulation parts. With 12 facilities worldwide, we pride ourselves on our consultative, engineering approach to understanding customer needs and our reputation for outstanding customer service and quality. Key Responsibilities Senior Accountant: • Prepare and review financial statements in accordance with GAAP., • Manage month-end and year-end closing processes., • Conduct financial analysis and provide insights to support business decisions., • Ensure compliance with federal, state, and local tax regulations., • Oversee accounts payable and receivable functions., • Collaborate with internal and external auditors., • Mentor and train junior accounting staff., • Bachelor's degree in Accounting, Finance, or related field, required., • Minimum of 2 years of public accounting experience, required., • Minimum of 2 years consolidation experience, required., • Strong knowledge of GAAP and tax regulations., • Excellent analytical and problem-solving skills., • Proficiency in accounting software and Microsoft Office Suite., • Exceptional attention to detail and organizational skills., • CPA certification. Why Join Us • Competitive salary and benefits package., • Opportunities for professional growth and development., • Collaborative and supportive work environment., • Access to cutting-edge technology and resources., • Paid Time Off (PTO) and Paid Holidays, • Comprehensive, cost-effective employee benefits: Health, Dental, Vision, Life, and Disability, • 401(k) retirement savings program with 50% employer match (up to 6% of contributions), • ESOP (Employee Stock Ownership Plan) – The Gund Company is 30% employee-owned - Shares are awarded each year based on profitability with no out-of-pocket investment.Join a company that values your contribution and invests in your future.Apply today to start your career with The Gund Company! Reasonable accommodation(s) for the Senior Accountant may be made to enable individuals with disabilities to perform the essential functions of the Senior Accountant position. EEO Statement: It is the policy of The Gund Company to recruit, hire, train, and promote employees without discrimination. Rev: 0722025 RJ MW LD Salary Description $85-90K

Benefits: • Bonus based on performance, • Opportunity for advancement, • Paid time off About Us Berik Management is a well-regarded HOA and property management company that specializes in providing comprehensive property management services to condominium, coop associations, and investment entities. With over 30 years of experience, Berik Management manages over 50 properties across Manhattan, Bronx & Brooklyn boroughs. We are committed to delivering exceptional service and support to our clients. Role Description This is a full-time role as a Lease Administrator at Berik Management. As a Lease Administrator, you will be responsible for overseeing the daily operations of multiple properties, including managing budgets, broker communication for new leasing, new lease generation, abstracting, entries, lease renewals, coordinating vendor services, and ensuring compliance with regulations and policies. This role is primarily located in Manhattan, NY, with flexibility for some remote work over time. The base salary for this position if filled within New York City is $50,000 to $65,000 based on skills and experience. • Maintain a strong relationship and regular interaction with Property Owner/Client to ensure that objectives are being met., • Working with Yardi Property Management Software – entering receipts, issuing checks, preparing budgets, reports, reconciliations, • Perform accounts receivable, including collection of rent, accruals, reconciliations, compliance with lease terms, and preparation of all related documentation., • Respond to tenant requests and coordinate with Property Management and Building Staff Teams to resolve the issues., • Monitor and enforce the terms of all lease agreements, the billing and collection of rents and other tenant charges in compliance with leases. Responsibilities include all aspects of lease administration including critical date master scheduling, lease notification and renewal notices., • Maintain accurate and pertinent information for vendors and tenants., • Prepare correspondence and memos to tenants and vendors., • Establish and maintain positive relationships with internal and external tenants and vendors., • Coordinate with leasing brokers to quickly turn around vacant space and maximize occupancy and positive cash flow., • Coordinating with attorneys for Landlord- Tenant matters Qualifications • Bachelor's degree in business, real estate, or related field preferred., • Minimum of 2-5 years of experience in property management, with a focus on residential & commercial properties., • Strong knowledge of market rate, condo, and co-op properties in Manhattan., • Bilingual proficiency in English and Spanish preferred., • Proficiency Yardi, Word & Excel., • Excellent communication, interpersonal, and customer service skills., • Ability to multitask, prioritize workload, and work effectively in a fast-paced environment., • Strong problem-solving and decision-making abilities Compensation: $50,000.00 - $65,000.00 per year Berik Management is a well-regarded HOA and property management company that specializes in providing comprehensive property management services to condominium, coop associations, and investment entities. With over 30 years of experience, Berik Management manages over 50 properties across Manhattan, Bronx & Brooklyn boroughs. We are committed to delivering exceptional service and support to our clients.

Deepgram is the leading platform underpinning the emerging trillion-dollar Voice AI economy, providing real-time APIs for speech-to-text (STT), text-to-speech (TTS), and building production-grade voice agents at scale. More than 200,000 developers and 1,300+ organizations build voice offerings that are ‘Powered by Deepgram’, including Twilio, Cloudflare, Sierra, Decagon, Vapi, Daily, Cresta, Granola, and Jack in the Box. Deepgram’s voice-native foundation models are accessed through cloud APIs or as self-hosted and on-premises software, with unmatched accuracy, low latency, and cost efficiency. Backed by a recent Series C led by leading global investors and strategic partners, Deepgram has processed over 50,000 years of audio and transcribed more than 1 trillion words. There is no organization in the world that understands voice better than Deepgram. At Deepgram, we expect an AI-first mindset—AI use and comfort aren’t optional, they’re core to how we operate, innovate, and measure performance. Every team member who works at Deepgram is expected to actively use and experiment with advanced AI tools, and even build your own into your everyday work. We measure how effectively AI is applied to deliver results, and consistent, creative use of the latest AI capabilities is key to success here. Candidates should be comfortable adopting new models and modes quickly, integrating AI into their workflows, and continuously pushing the boundaries of what these technologies can do. Additionally, we move at the pace of AI. Change is rapid, and you can expect your day-to-day work to evolve just as quickly. This may not be the right role if you’re not excited to experiment, adapt, think on your feet, and learn constantly, or if you’re seeking something highly prescriptive with a traditional 9-to-5. Opportunity Deepgram is seeking a talented, support-focused Solutions Architect (Applied Engineer) to join our Applied Engineering (AppEng) team. In this role, you will directly engage with customers to solve complex technical challenges while simultaneously building scalable solutions that enhance our support infrastructure. You'll own complete customer engagements in a post-sales capacity, and occasionally assist with pre-sales and implementation projects as needed. Your strong engineering background will enable you to resolve sophisticated technical issues, create repeatable solutions, and develop automation that allows the broader AppEng team to focus on high-impact pre-sales activities. This position offers an excellent path to grow into broader implementation and pre-sales roles while making an immediate impact on our customer support experience. As a key member of the Applied Engineering team, you'll influence our customer support strategy, and play a crucial role in ensuring our customers receive exceptional technical assistance throughout their journey with Deepgram. Location This role is based in San Francisco, where many of our customers and partners are located. Being close to them helps us move quickly and stay connected to their needs. While the role is anchored in our San Francisco office, Deepgram continues to be remote-first and we don't expect you to be in the office every day. We believe a mix of in-person and remote work allows us to share context and build productively. This role also includes up to 50% travel to meet with customers, support sales engagements, and participate in key onsite interactions About Applied Engineering at Deepgram The Applied Engineering (AppEng) team at Deepgram combines the functions that other companies might separate into Solutions Engineering, Sales Engineering, Implementation, and Technical Support. We serve as the technical interface between Deepgram and our customers throughout their entire journey, from initial discovery and proof-of-concept, through implementation and onboarding, to ongoing technical support. We work closely with our Customer Success and Developer Experience (DX) teams to ensure a positive, growth-focused experience for our customers. This unified approach allows us to provide comprehensive technical guidance and build deeper relationships with our customers. As a support-focused Applied Engineer, you'll be primarily concerned with elevating our technical support capabilities while having opportunities to contribute to the broader Applied Engineering mission in pre-sales, implementation, and more. What You'll Do * Own complete post-sales customer engagements, providing direct technical guidance and solutions * Lead the technical resolution of complex customer support issues, serving as an escalation point for challenging technical problems * Design and implement systematic improvements to our support process and infrastructure * Create automated solutions and self-service tools that address common customer challenges * Analyze support ticket patterns to identify product improvement opportunities and preventative measures * Develop technical documentation, guides, and best practices that enable customers to self-solve issues * Collaborate with product and engineering teams to advocate for customer needs and influence roadmap priorities * Partner with the broader Applied Engineering team to share knowledge and balance support workload * Occasionally assist with implementation projects and pre-sales activities as needed Time Allocation * 50% - Direct customer engagement and technical problem solving * 30% - Building automation and scalable support solutions * 10% - Developing documentation and self-service resources * 10% - Contributing to broader Applied Engineering initiatives and pre-sales activities You'll Love This Role If You * Enjoy direct customer interaction and solving complex technical challenges * Are passionate about creating scalable solutions that enhance customer experiences * Find satisfaction in improving systems and processes to increase efficiency * Have a talent for identifying patterns and translating them into actionable improvements * Are energized by opportunities to apply engineering principles to customer-facing challenges * See technical support as a strategic function that drives customer satisfaction and retention It's Important To Us That You Have * 3+ years of experience in technical support, solutions engineering, or similar customer-facing technical roles * Strong software engineering background with professional development experience in at least one modern programming language, such as Python, JavaScript/TypeScript, Rust, C/C++, or similar languages * Experience developing automation solutions and improving technical processes * Proven ability to troubleshoot complex technical issues in production environments * Excellent written and verbal communication skills with the ability to explain technical concepts clearly It Would Be Great if You Had * Experience with speech recognition, NLP, or related AI technologies * Knowledge of cloud platforms (AWS, GCP, Azure) and containerization technologies like Docker and Kubernetes (K8s) * Experience with API-first products and developer tools * Background in support automation techniques and tools * Medical, dental, vision benefits * Annual wellness stipend * Mental health support * Life, STD, LTD Income Insurance Plans * Unlimited PTO * Generous paid parental leave * Flexible schedule * 12 Paid US company holidays * Quarterly personal productivity stipend * One-time stipend for home office upgrades * 401(k) plan with company match * Tax Savings Programs * Learning / Education stipend * Participation in talks and conferences * Employee Resource Groups * AI enablement workshops / sessions *For candidates outside of the US, we use an Employer of Record model in many countries, which means benefits are administered locally and governed by country-specific regulations. Because of this, benefits will differ by region — in some cases international employees receive benefits US employees do not, and vice versa. As we scale, we will continue to evaluate where we can create more alignment, but a 1:1 global benefits structure is not always legally or operationally possible. Backed by prominent investors including Y Combinator, Madrona, Tiger Global, Wing VC and NVIDIA, Deepgram has raised over $215M in total funding. If you're looking to work on cutting-edge technology and make a significant impact in the AI industry, we'd love to hear from you! Deepgram is an equal opportunity employer. We want all voices and perspectives represented in our workforce. We are a curious bunch focused on collaboration and doing the right thing. We put our customers first, grow together and move quickly. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity or expression, age, marital status, veteran status, disability status, pregnancy, parental status, genetic information, political affiliation, or any other status protected by the laws or regulations in the locations where we operate. We are happy to provide accommodations for applicants who need them.

Overview Liquibase is the leader in the database release automation segment of the more broadly defined DevSecOps market. Downloaded more than 100 million times, the open-source software enables DevSecOps teams around the globe to accelerate the software delivery process by automating database updates. At Liquibase, you can expect to revel in high growth across the board — in the number of customers we support, in the experiments we run, in the scope and complexity of our technical projects, and the list goes on. Liquibase is hiring a Sales Engineer in the United States, East Coast preferred to overlap with our EMEA team, to manage the technical side of our Enterprise prospects. The ideal candidate has a passion for engaging prospects in a compelling conversation about their business and technical needs, with proven experience in enterprise software sales. They are excited to work alongside Liquibase sales executives to formulate sales strategies, drive discovery of technical and business requirements and manage all technical aspects of the sale. Beyond technical skill, we value character, honesty, curiosity, and a strong work ethic. We’re looking for someone who collaborates naturally, steps up when others need help, and approaches challenges with humility and persistence. At Liquibase, great teammates make great outcomes. What you’ll be doing: • Actively working with Regional Sales Managers to develop account plans combining business & technology strategies., • Taking accountability for all technical issues during a pre-sales engagement with potential customers., • Managing the "technology" side of the sales process developing technical strategies and tactics for Liquibase solutions, resolving all technology issues throughout an enterprise sales cycle., • Developing & delivering customer-specific solution-oriented presentations and demonstrations., • Demonstrating Liquibase solutions and technology to all levels within an organization., • Developing strategies, manage and assist execution of solution evaluations proving your solution actually fulfills the business objectives & technical requirements., • Understanding prospects’ business processes, information flows, business/technical issues and challenges, and competitive pressures., • Uncovering specific business/technical problems and design solutions that link to clearly defined business value by applying Liquibase products toward solving those problems., • Architecting innovative solutions leveraging 3rd party and Liquibase technologies that lead to new use cases and revenue opportunities., • Remaining a current contributor to team-learning initiatives and activities. Must Haves: Business: • BA/BS Degree - Computer Science, EE, or MIS preferred (Bachelor's Degree required), • 5+ years of successful pre-sales experience at an enterprise software company thus having a deep understanding of the sales lifecycle for enterprise software, • Experience running proof-of-value engagements focused on measurable customer outcomes, not just feature validation, • Experience working within a sales organization and being responsible for the technical aspects of the sales cycle, • Excellent communication, presentation, organization, and time management skills., • Ability to travel up to 35%, • Located in the United States, East Coast preferred Technical: • Strong knowledge of DevOps/Agile processes, • Experience with cloud computing and related technologies and practices, • Experience with two or more database platforms: Oracle, Microsoft SQL Server, MySQL, PostgreSQL, MongoDB, etc., • Experience with one or more scripting languages - shell, Ruby, Groovy, • Experience with Windows and Linux systems, • Source Code Management: Git, Subversion, TFS, etc., • Build Automation: Jenkins, Gitlab runners, Github Actions, etc., • Deployment Automation: Azure DevOps Release Pipelines, Harness.io, Octopus Deploy, etc., • Partner with Product Management to provide customer feedback on enterprise requirements and influence roadmap priorities Nice to Haves: • Database application development experience, • Collaborate with Marketing to refine value messaging and technical positioning, • Liquibase or other database schema management tools, • Experience with modern cloud and Kubernetes application environments, • Be able to run and/or contribute to webinars Perks of life at Liquibase: • Remote First culture, potential for company-wide in-person gatherings, • Home office allowance for remote workers, • Meaningful equity (US only), • Comprehensive health, vision, and dental benefits - country dependent, • Generous paid time off and paid holidays, • 401K matching (US only), • No punks, no jerks culture, • Growth opportunities and ability to move up within the company We take pride in: • A transparent and collaborative team environment. We value multiple perspectives and fresh thinking., • Our entrepreneurial culture. We provide every employee the opportunity to make a meaningful impact., • Providing the opportunity to work with new technologies and learn from experienced professionals., • How organizations, large and small, use DevOps to drive developer agility and accelerate software delivery. Company Overview - We are Liquibase A career at Liquibase means joining a quickly growing company on the front lines of the DevOps space. Our vision is to be the easiest, safest, and most powerful community-led database change management solution. As companies of all sizes continue to adopt an agile methodology and DevOps practices, there is a growing realization that the database needs to be considered as part of this innovation process. At Liquibase, we foster a culture rooted in the open-source values of freedom, choice, transparency, and meritocracy. These are not just fashion labels here, but sincere convictions, and you’ll see that reflected in the way we operate daily. We’re caffeinated, collaborative & confident experts, eager to solve the most challenging database CI/CD problems for our customers. Want to help the software world move faster? You’ve found the right place. Eligible candidates may be subject to criminal history checks, which will be conducted and used in accordance with applicable local, state, and federal law.

About Gusto At Gusto, we're on a mission to grow the small business economy. We handle the hard stuff—like payroll, health insurance, 401(k)s, and HR—so owners can focus on their craft and customers. With teams in Denver, San Francisco, and New York, we’re proud to support more than 400,000 small businesses across the country, and we’re building a workplace that represents and celebrates the customers we serve. Learn more about our ___. About the Role: As Senior Staff Staff Software Engineer on the Embedded Payroll team acts as a technical leader shaping how developers build on Gusto’s payroll platform. The role sits at the intersection of platform engineering, API design, and developer experience. It combines hands-on work in the codebase with setting direction for tools, interfaces, and workflows used by internal teams and external partners. Success requires strong technical judgment, empathy for developers and solution architects, and the ability to turn friction into scalable platform improvements. About the Team: Gusto Embedded Payroll is a platform that allows developers to embed payroll directly into their own software using our APIs. We've taken Gusto’s robust payroll infrastructure and made it available to third-party developers. Our vision is to enable anyone to build the best payroll product for their end customers - powering payroll for small and medium businesses across a variety of industries, from vertical SaaS to fintech and neobanks. Here’s what you’ll do day-to-day: • Identify high-leverage opportunities to improve developer experience across our APIs, tooling, documentation, and workflows., • Partner closely with internal product, solution architect, and engineering teams to define a vision for reducing friction when integrating with Embedded Payroll., • Engage directly with external developers to understand pain points, validate solutions, and influence platform direction., • Design and evolve APIs, abstractions, and interfaces with a focus on clarity, consistency, and long-term maintainability., • Build and maintain developer-facing tools, libraries, and internal frameworks that improve velocity and reliability., • Lead by example through hands-on development, shipping clean, tested, and well-designed code., • Set and promote best practices for reliability, observability, and backwards compatibility in developer-facing systems. Here’s what we're looking for: • 12+ years of professional software development experience with demonstrated ownership of organization-wide engineering initiatives and contributions to scaling engineering organizations., • Deep backend engineering expertise, including experience operating large, production-grade systems, with comfort working across multiple layers of abstraction and making pragmatic technical tradeoffs., • Proven experience designing APIs, platforms, or developer tools with developers as the primary customer, with strong attention to usability, documentation, error handling, and end-to-end developer experience., • Demonstrated ability to mentor engineers, raise the technical bar across teams, and provide guidance on ambiguous problems and competing priorities., • Strong business acumen, with the ability to align technical direction to business priorities and clearly communicate constraints, tradeoffs, and needs to non-technical stakeholders., • Curiosity and effectiveness in leveraging intelligence, automation, and experimentation to design, ship, and operate reliable, partner-facing payroll APIs at scale. Our cash compensation amount for this role is targeted at $200,000-$230,000 /yr in Denver & most remote locations, and $230,000-$270,000 /yr for San Francisco, Seattle & New York. Final offer amounts are determined by multiple factors, including candidate experience and expertise, and may vary from the amounts listed above. Gusto has physical office spaces in Denver, San Francisco, and New York City. Employees who are based in those locations will be expected to work from the office on designated days approximately 2-3 days per week (or more depending on role). The same office expectations apply to all Symmetry roles, Gusto's subsidiary, whose physical office is in Scottsdale. Note: The San Francisco office expectations encompass both the San Francisco and San Jose metro areas. When approved to work from a location other than a Gusto office, a secure, reliable, and consistent internet connection is required. This includes non-office days for hybrid employees. Our customers come from all walks of life and so do we. We hire great people from a wide variety of backgrounds, not just because it's the right thing to do, but because it makes our company stronger. If you share our values and our enthusiasm for small businesses, you will find a home at Gusto. Gusto is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Gusto considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Gusto is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. We want to see our candidates perform to the best of their ability. If you require a medical or religious accommodation at any time throughout your candidate journey, please fill out ___ and a member of our team will get in touch with you. Gusto takes security and protection of your personal information very seriously. Please review our ___. Personal information collected and processed as part of your Gusto application will be subject to ___.

SmarterDx, a ___ company, builds clinical AI that is transforming how hospitals translate care into payment. Founded by physicians in 2020, our platform connects clinical context with revenue intelligence, helping health systems recover millions in missed revenue, improve quality scores, and appeal every denial. Become a Smartian and help optimize the way the healthcare system works for everyone. Learn more at ___. SmarterDx is seeking an Operations Associate to help optimize internal processes and partner with Customer Success Managers to better support our clients. Most of our day-to-day customers are clinical documentation improvement specialists and coders at US health systems. Supporting their work is an essential component of what we do at SmarterDx, and in this role, you will develop new processes or optimize existing processes that have a direct impact on their experience with our applications. You will partner with our Customer Support Managers to ensure alignment on internal requests and escalations that impact the customer experience. In addition to this partnership, you will be responsible for collaborating closely with cross-functional teams to develop and implement processes. This role is fully remote within the US • Develops an advanced understanding of all SmarterDx applications, partnering with cross-functional teams to resolve complex customer issues, • Acts as an escalation point of contact for complex Support issues that have been triaged by Support Analysts, • Serves as a thought partner to CS Operations Managers and other teams when addressing nuanced client requests, • Proactively documents and trains the Customer Success team on new or updated processes, • Leverages SQL to complete back-end queries to effectively triage complex customer issues, • 5+ years experience in customer service or project management roles, preferably in healthcare technology or SaaS organization, • 3+ years of experience creating and optimizing standard operational procedures, • Must have strong experience in at least one of the following:, • Technical troubleshooting and problem-solving using SQL, • Experience with clinical documentation improvement (CDI) software or related healthcare applications, • Experience at a startup or healthcare company, • Excellent communication skills, with the ability to work comfortably with technical and clinical teams, • Flexible team player with a strong ability to adapt to changing priorities and department goals, • Strong empathy and patience, with a genuine desire to help colleagues and customers succeed, • Well-versed in Jira or similar ticketing tools (e.g., Zendesk, ServiceNow) for issue tracking, workflow management, and operational support, • Ability to quickly learn and adapt to new technologies and processes, • Excellent time management and prioritization skills in a remote environment, • Proactive approach to identifying and resolving potential issues before they escalate $100,000 - $120,000 salary #LI-Remote • Medical, Dental & Vision – Comprehensive plans with leading insurance providers, covering 75% of your premiums, depending on the plan., • Paid Parental Leave – Generous paid leave to support families through birth or adoption: Up to 12 weeks for parents., • Remote-First Team – Work from anywhere in the U.S., • Unlimited PTO & 10 Holidays – So you can relax and recharge., • 401(k) with Traditional & Roth Options – Tax-advantaged retirement savings through Fidelity with a 4% match., • Minimal Bureaucracy – A fast-moving, high-impact environment where you can focus on what matters., • Incredible Teammates! – Work alongside smart, supportive, and mission-driven colleagues.

Senior Account Executive Location: Remote, USA Rebrandly does not sponsor work authorization needs; candidates must have proper work authorization to work in the United States, without sponsorship. Compensation: $160,000-$175,000 USD OTE (50/50 split) Level: Senior IC About Rebrandly Rebrandly is the leading platform for branded link management, helping businesses create, track, and optimize their branded short links. We empower companies to strengthen their brand presence across all digital touchpoints while gaining valuable insights into their link performance and audience engagement. Rebrandly is a fully remote company with employees in the US and Europe. Our diverse and global team serves tens of thousands of customers in over 30 countries. Our platform is trusted by millions of users and global brands worldwide, including Versace, Toyota, PayPal, and Zillow. The Role We're seeking an ambitious and results-driven Senior Account Executive to join our growing sales team. In this role, you'll be responsible for driving revenue growth by identifying, qualifying, and closing new business opportunities with mid-market and enterprise clients. You'll work closely with marketing, customer success, support, and product teams to deliver solutions that help brands maximize their digital presence through custom branded links. What You'll Do Sales & Revenue Generation Own the full sales cycle from initial contact through contract negotiation and close, managing a pipeline of qualified opportunities worth $500K+ in annual recurring revenue. Consistently meet or exceed quarterly and annual sales quotas while maintaining accurate forecasting in our CRM. Relationship Building Develop strong relationships with key decision-makers, including marketing directors, CMOs, digital marketing managers, and IT stakeholders. Understand each prospect's unique business challenges, goals, and technical requirements. Serve as a trusted advisor by demonstrating how Rebrandly's link management, analytics, and branded domain capabilities can drive measurable business outcomes. Product Expertise Become a subject matter expert on Rebrandly's platform, including features like custom domains, link retargeting, dynamic routing, workspace management, and analytics. Articulate complex technical concepts in business terms and conduct compelling product demonstrations tailored to each prospect's use case. Stay current on product updates, competitive landscape, and industry trends in link management and marketing technology. Collaboration & Strategy Work closely with customer success to ensure smooth handoffs and successful customer onboarding. Provide valuable market feedback to product and marketing teams to help shape the product roadmap and positioning. Collaborate with fellow account executives to share best practices and contribute to a high-performing sales culture. What You'll Bring Experience & Track Record 3+ years of B2B SaaS sales experience with at least 2 years in a closing role. Proven track record of consistently exceeding sales quotas in a fast-paced environment. Experience selling marketing technology (martech), analytics platforms, or developer tools strongly preferred. Demonstrated success managing complex sales cycles with multiple stakeholders. Sales Skills Exceptional discovery and qualification skills with the ability to uncover pain points and business objectives. Strong presentation and demonstration capabilities with the confidence to present to C-level executives. Skilled negotiator who can navigate procurement processes and close deals efficiently. Experience with consultative, solution-oriented selling methodologies (MEDDPIC). Technical Aptitude Comfortable discussing technical concepts, including APIs, domains, DNS, and integrations. Ability to understand and articulate how Rebrandly fits into a customer's marketing technology stack. Quick learner who can master new product features and translate them into customer value. Actively using AI daily. Personal Attributes Self-motivated and competitive with an entrepreneurial mindset. Excellent communication skills, both written and verbal. Strong organizational skills with meticulous attention to detail. Resilient and adaptable in the face of challenges. Team player who thrives in a collaborative environment while taking ownership of individual results. Requirements • 3+ years of B2B SaaS closing sales experience, • Proven track record of meeting/exceeding $500K+ annual quotas, • Experience with Salesforce or similar CRM platforms, • Excellent written and verbal communication skills, • Ability to travel up to 30% for customer meetings and industry events Nice to Have • Experience selling to marketing, communications, or brand management teams, • Knowledge of link management, URL shortening, or digital marketing analytics, • Existing network of relationships within the marketing technology space, • Experience with product-led growth sales motions Why Join Our Team: • Rebrandly provides its full-time US employees with comprehensive benefits, including:, • Uncapped, flexible PTO, • Enjoy your birthday off as a floating holiday, • Company winter holiday closure the week between Dec 25- Jan 01, • Medical, Dental, and Vision health insurance plans with 90% company contribution towards premiums for both employees and dependents, • Supplemental company-paid benefits include STD, LTD, Life and AD&D Insurance, OneMedical membership, and Talkspace, • HSA, FSA, and supplemental life insurance options available, • Roth and Traditional 401(k) plans with company match, • Professional development budget for continued learning, • Fully remote work environment with flexible hours, • Collaborative team culture with significant autonomy and ownership, • Opportunity to make a direct impact on company growth and customer success Rebrandly is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.

Software Engineer 2 (Mainframe Developer (COBOL)) - Remote Bright Vision Technologies is a forward-thinking software development company dedicated to building innovative solutions that help businesses automate and optimize their operations. We leverage cutting-edge technologies to create scalable, secure, and user-friendly applications. As we continue to grow, we’re looking for a experienced Senior Software Engineer 2 (Mainframe Developer (COBOL)) to join our dynamic team and contribute to our mission of transforming business processes through technology. ID : JH-MCF This is a fantastic opportunity to join an established and well-respected organization offering tremendous career growth potential. Job Title: Software Engineer 2 (Mainframe Developer (COBOL)) Job Location: Atlanta, Georgia Job Type: Remote Responsibilities: • Responsible for designing, developing, testing, operating and maintaining products, • Takes full stack ownership by consistently writing production-ready and testable code, • Consistently creates optimal design adhering to architectural best practices; considers scalability, reliability and performance of systems/contexts affected when defining technical designs, • Performs analysis on failures, propose design changes, and encourage operational improvements, • Makes sound design/coding decisions keeping customer experience in the forefront, • Takes feedback from code review and apply changes to meet standards, • Conducts code reviews to provide guidance on engineering best practices and compliance with development procedures, • Accountable for ensuring all aspects of product development follow compliance and security best practices, • Exhibits relentless focus in software reliability engineering standards embedded into development standards, • Embraces emerging technology opportunities and contributes to the best practices in support of the bank’s technology transformation, • Contributes to a culture of innovation, collaboration and continuous improvement, • Reviews tasks critically and ensures they are appropriately prioritized and sized for incremental delivery; anticipates and communicates blockers and delays before they require escalation Basic Qualifications • Bachelor’s degree, • Strong technical knowledge and skills in Cobol, DB2 , JCL, VSAM, • Adept with agile software development lifecycle and DevOps principles, • Complete understanding of a feature, the users impacted, the flows impacted and feature's purpose, • Technically proficient and able to define and fulfill solutions requirements for end user, • Able to communicate processes and results with all parties involved in the product team, including engineers, product owner, scrum master, third party vendors and customers, • Proficient understanding of algorithms, data structures, architectural design patterns and best practices At BVTeck, we are committed to providing equal employment opportunities and fostering an inclusive work environment. We encourage applications from all qualified individuals regardless of race, ethnicity, religion, gender identity, sexual orientation, age, disability, or any other protected status. If you require accommodations during the recruitment process, please let us know. Position offered by “No Fee agency.” Equal Employment Opportunity (EEO) Statement Bright Vision Technologies (BV Teck) is committed to equal employment opportunity (EEO) for all employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, veteran status, or any other protected status as defined by applicable federal, state, or local laws. This commitment extends to all aspects of employment, including recruitment, hiring, training, compensation, promotion, transfer, leaves of absence, termination, layoffs, and recall. BV Teck expressly prohibits any form of workplace harassment or discrimination. Any improper interference with employees' ability to perform their job duties may result in disciplinary action up to and including termination of employment.

Who You Are: You are a proactive, assertive, analytical person who loves to think ahead. You want a detail-oriented environment with plenty of room to achieve goals with independence and freedom. The Opportunity: You will serve as a key member of our engineering team and will drive our ongoing efforts to improve our scalability, redundancy, reliability and growth by learning our codebase and systems, building and re-implementing aging services, by reimplementing portions of our legacy code in our modern PHP/Laravel environment by writing this code along with tests, monitoring and documentation. You will also participate in on-call rotation and incident resolution. Achieving this mission involves troubleshooting and solving (if a bug is involved) escalated technical issues from customer support by spreading the workload more evenly among the engineering team. Who We Are: At BoldBrush, we know that art can transform lives and make the world a better place. That’s why for over a decade, our mission has been inspiring artists to inspire the world. We provide the art community with technology that is simple to use, empowering and beautiful. And we back that technology with live support powered by people who are passionate about art, tenacious, ingenious and driven to make every interaction remarkable. What You’ll Do: • Build, maintain, and improve platforms and systems infrastructure at the core of FASO., • Building back end services to scale with our growth, especially systems we are outgrowing, • Reimplement legacy features in Laravel environment complete with tests, monitors, and documentation, • Learn existing systems & codebases to assist when we have site incidents and/or downtime, • Participate in on-call rotation and coordinate resolution effort when incident happens during your rotation, • Resolve escalated customer support technical issues (bug fixes & more technical questions & configurations). Must-haves: • Good analytical and troubleshooting skills, • Strong Attention to detail, • Persistence / Gets things done, • High standards, • Works well on a team, • Communication/thinks and writes clearly, • Inspired by our mission and core values. Missionary and not a mercenary. Technical Skills needed: PHP/Laravel (or other MVC framework with willingness to quickly learn) SQL (Understanding relational databases and how to query) Understanding of Git Comfortable and experienced at troubleshooting production servers and systems. Details: This is a full-time salaried job. No agencies or part-timers, sorry. Location: San Antonio, Texas. This is not a remote position - you must work in the office 1-2 days per week We typically work 1-2 days per week in office and 3-4 days per week remotely. TO APPLY: 1. Please read this entire job description Please send an application with a cover letter that speaks directly to this position. There are no right answers or cookie-cutter expectations. Show us your role in BoldBush’s future and BoldBrush’s role in yours. Address some of the work we do. Introduce yourself as a colleague. Give it a deep think and take this at your speed. We’re giving you our full attention. Make sure that you attach a current version of your resume and any other information that you think is relevant to this job opportunity. We understand this is a lot of work and there’s a lot on the line. It’s a significant career move to consider. We appreciate the generosity and courage that go into giving us your consideration. Our conversation starts with your application. We look forward to hearing from you.

Lumenci is seeking a Senior Associate – Software to support high-impact patent litigation, IP strategy, and monetization engagements across advanced software technologies. This role is ideal for engineers with hands-on experience in software development, system architecture, distributed systems, embedded software, or AI/ML, who are eager to apply deep technical expertise in complex IP and legal environments. About Lumenci Founded in 2018, Lumenci is a premier intellectual property consulting firm specializing in patent litigation, expert witness testimony, and patent monetization for leading corporations and global law firms operating across the semiconductor, software, telecommunications, and emerging technology sectors. A key part of Lumenci’s model is the integration of deep technical expertise with litigation strategy. Our teams support high‑stakes disputes by developing technical narratives, performing rigorous analysis, and partnering with world‑class expert witnesses whose testimony shapes case outcomes in courts and arbitration forums worldwide. Headquartered in Austin, Texas, with offices in San Francisco, New York, and Gurugram, India, Lumenci delivers end‑to‑end support spanning technical analysis, expert strategy, valuation, and monetization execution. Our differentiated approach, which includes combining engineering depth, litigation experience, and operational rigor, has resulted in long‑term partnerships with leading law firms and technology companies navigating complex IP disputes. Lumenci is backed by VSS Capital Partners (“VSS”) and Century Equity Partners (“CEP”). VSS is a private equity firm dedicated to investing in tech‑enabled business services, healthcare and education companies. Since 1987, VSS has managed eight private capital funds with aggregate committed capital of nearly $4 billion across over 100 platform companies and hundreds of add‑on acquisitions. CEP is a private equity firm headquartered in Boston, MA, that partners with companies seeking investments to support growth or fund acquisitions, partial buyouts, or recapitalization opportunities. How We Work at Lumenci * Solve for the Customer: Lumenci is a customer‑first company, focused on creating long‑term relationships with our clients. Customers include internal employees and candidates who are part of the recruitment process. * Quality, Ownership, and Accountability: We are passionate about results and take full ownership of our work. We are performance‑oriented and driven by excellence. * Collaboration: We encourage collaboration over competition, work in small teams, and believe that teams do better than individuals. * Growth Mindset: We are adaptable to the changing requirements and needs of a dynamic high‑growth company and encourage each other to take diverse initiatives and develop new competencies. Role Type and Work Arrangement * Employment Type: Full‑time, exempt * Work Arrangement: Remote, US‑based * Location: Candidates may be located anywhere in the United States, subject to being legally authorized to work in the United States without sponsorship. * This role may require approximately 40% domestic travel for client meetings, expert meetings, lab and teardown visits, design/source code reviews, depositions/trials, and conferences. Responsibilities As a Senior Associate – Software, you will: • Contribute as an individual contributor on client projects involving software systems, platforms, applications, and distributed architectures., • Deliver patent analysis and IP monetization research related to software technologies, including technology due diligence, claim charting/infringement analysis, prior art searching, market research, and target scouting for software portfolios and products., • Analyze and reverse engineer implementations of software systems and architectures, such as:, • Backend systems, APIs, and distributed/cloud architectures, • Embedded and real-time software systems, • AI/ML models, data pipelines, and algorithmic implementations, • using industry-standard analysis techniques and tools (e.g., code analysis, static/dynamic analysis, debugging, instrumentation, log analysis, system tracing) as well as custom approaches., • Design and execute technical analysis plans and experiments to evaluate software architectures, system behavior, performance characteristics, and algorithmic implementations, and connect the resulting findings to patent claims, standards, and accused products., • Review datasheets, design documentation, system architecture diagrams, API specifications, developer documentation, and standards documents related to software systems, and map technical details to patent claims and commercial implementations., • Support Expert Witnesses and attorneys on IP litigation matters, including:, • Technical analysis for expert and consulting reports, • Review of source code, system architecture, design documentation, and logs, • Preparation for depositions, hearings, and trials, • Collaborate with project leads and senior consultants to prepare client deliverables and presentations that clearly explain complex software architectures, system designs, and algorithmic concepts to both technical and non-technical audiences., • Assist in maintaining relationships with existing and prospective clients by supporting technical discussions, demos, and workshops focused on software and IP opportunities., • Collaborate with Lumenci’s product teams to provide input on requirements, testing, and roadmap for technology platforms related to software analysis, technical content build, and IP analytics., • Contribute to thought leadership in software and IP, including blogs, whitepapers, research summaries, and internal training on software systems, architectures, and IP strategy., • Bachelor’s degree in Computer Science, Software Engineering, Computer Engineering, or a closely related field with a focus on software systems, architectures, or application development., • 2–4 years of hands-on experience working with software or software-adjacent systems in an R&D, development, systems, test, or consulting role (for example, software development, backend systems, distributed systems, embedded software, or application engineering), including implementing, analyzing, or optimizing software systems or architectures., • Strong understanding of core software fundamentals, such as data structures, algorithms, system design, operating systems, networking, and software architecture patterns., • Experience working with software development flows, tools, or reference implementations for one or more domains, such as:, • Backend / distributed systems (e.g., microservices, cloud platforms, APIs), • Embedded or systems software (e.g., real-time systems, firmware), • AI/ML systems or data platforms (e.g., model pipelines, data processing frameworks), • Demonstrated proficiency in one or more relevant programming/scripting languages (e.g., Python, Java, C/C++, JavaScript, or similar) for software development, data analysis, or automation., • Ability to clearly explain complex technical topics in writing and verbally to both technical and non-technical audiences, especially when translating software technical detail into IP and business implications., • Strong analytical skills, attention to detail, and ability to manage multiple tasks and deadlines in a fast-paced consulting environment., • Experience supporting IP litigation, licensing, standards-related work, or patent monetization related to software systems, platforms, or applications., • Familiarity with common software analysis and reverse-engineering workflows, such as static/dynamic code analysis, debugging, instrumentation, protocol analysis, and performance profiling., • Exposure to standardization activities, industry groups, or open-source ecosystems related to software technologies, platforms, or protocols., • Experience with software design, development, or system architectures (e.g., distributed systems design, API development, cloud-native architectures, CI/CD pipelines) and familiarity with how these features are represented in patent claims. Be Part of a Global Team: Joining Lumenci means joining a diverse and globally distributed team. You will collaborate with talented individuals from different backgrounds and cultures, bringing unique perspectives to every project. * Growth and Development Opportunities: At Lumenci, we believe in recognizing and rewarding merit. We offer opportunities for merit‑based promotions, allowing you to advance your career based on your performance, contributions, and dedication. We are committed to supporting your professional growth and development, providing the resources and mentorship needed to excel in your role and take on new challenges. Benefits & Total Rewards * Comprehensive Health & Well‑being: Robust medical, dental, and vision insurance options with significant company contributions toward employee premiums to support the health of our Luminaries and their families. * Retirement Strategy: 401(k) program with a competitive employer‑matching contribution, enabling employees to build long‑term financial security. * Performance‑Based Incentives: Total cash compensation includes a variable pay component designed to reward both individual achievements (KRAs) and overall company success. * Time Off & Leaves: A balanced leave policy that includes accrued Paid Time Off (PTO), designated company holidays, and additional floating holidays for personal or cultural significance. * Holistic Wellness Support: Dedicated Wellness Leave to address both physical health and emotional well‑being, as well as paid leave for significant life events like bereavement and parental bonding. * Culture of Autonomy & Growth: A flexible, remote‑first work environment that favors autonomy and provides structured support for ongoing professional development and career advancement. Compensation & Pay Transparency The expected total annual compensation range for this role is $80,000–$120,000 USD, which may include base compensation and other eligible incentive components. Actual compensation will depend on skills, experience, and work location. For candidates in jurisdictions that require pay range disclosures, Lumenci will provide a good‑faith compensation range for the candidate’s location as part of the job posting or during the interview process, consistent with applicable law. Salary History: In compliance with applicable laws, Lumenci does not request, require, or rely on an applicant’s prior salary history when determining a starting salary or during any part of the hiring process. Equal Opportunity Employer: Lumenci is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. Accommodations: If you require a reasonable accommodation to complete this application or participate in the interview process, please let your recruiter know. Employment Relationship: Nothing in this job description creates or is intended to create a contract of employment for any specific period of time. Employment with Lumenci, if offered, is on an at‑will basis and may be terminated by either the employee or Lumenci at any time, with or without cause and with or without notice, subject to applicable law. Work Authorization: Must be legally authorized to work in the United States without sponsorship.

Harmonia Holdings Group, LLC is an award-winning, rapidly growing federal government contractor committed to providing innovative, high-performing solutions to our government clients and focused on fostering a workplace that encourages growth, initiative, creativity, and employee satisfaction. Description Title: Database Developer Location: Remote Terms: Full-time Clearance: Qualified candidates must be US citizens and able to obtain a minimum of a Public Trust clearance Travel: 0-20% Position Description Harmonia Holdings is seeking a skilled Database Developer to support a federal government client. This role is responsible for the design, implementation, maintenance, and enhancement of complex database systems across all phases of the system development life cycle. The Database Programmer will develop and maintain database objects, support data integration efforts, and ensure adherence to database standards and government change control processes. Qualified candidates must have experience with Oracle and/or SQL Server environments, hands-on PL/SQL development expertise, and familiarity with tools such as Toad for Oracle and GitHub. A Bachelor’s degree and U.S. citizenship are required, along with the ability to obtain and maintain a Public Trust clearance. Responsibilities: • Responsible for the design, implementation, and maintenance of complex databases while providing technical solutions to projects which may be in different stages of the development life cycle., • Includes maintenance of database dictionaries, overall monitoring of standards and procedures, and integration of systems through database design., • Requires knowledge and experience with multiple Oracle or SQL Server DBMS Languages., • Ability to deliver O&M and system enhancement support by executing all phases of application programming activities., • Competent to work at the highest level of all phases of database management. Requirements • US citizenship is required with the ability to obtain and maintain a Public Trust clearance., • Bachelor's degree in Computer Science or related field, • 5+ years of experience as a Database Developer, • Hands-on experience in developing Complex database objects like Stored Procedures, Functions, Packages and Triggers using SQL and PL/SQL., • Writing generic PL/SQL code modules (PL/SQL libraries) for reports to handle data manipulations, • Experience in Data loading, DDL Scripts and Control Files for extracting data from simple flat text files and Excel files, • Writing scripts to create tables, indexes, views, synonyms, grants, roles and privileges., • Knowledge of, • Toad for Oracle IDE, • Business requirements analysis, • Relational data modeling, • Technical writing/documentation, • Oracle replication (materialized views, data marts), • Government change control processes, • Excel, • Github, • Ability to work as a team player., • Detailed documentation skills., • Excellent oral and written communications., • Strong customer service/client-facing skills Desired • Current DHS/ICE Public Trust Suitability. #DICE #LI #CJ Here at Harmonia we are pleased to have been repeatedly recognized for our outstanding work culture, the innovative work we do, and the employees on our team who make a difference each day. Some of these recognitions include: • Recognized as a Top 20 "Best Place to Work in Virginia", • Recipient of Department of Labor's HireVets Gold Medallion, • Great Place to Work Certification for five years running, • A Virginia Chamber of Commerce Fantastic 50 company, • A Northern Virginia Technology Council Tech 100 company, • Inc. 5000 list of fastest growing companies for eleven years, • Two-time SBA SBIR Tibbett's Award winner, • Virginia Values Veterans (V3) Certification We recognize that every bit of our success is the result of our teams of hard-working, motivated, and innovative professionals who are proud to call themselves part of the Harmonia family! In addition to competitive compensation, a family-focused culture, and a dynamic, productive work environment, we offer all full-time employees a variety of benefits including, but not limited to • Traditional and HSA- eligible medical insurance plans, • 100% employer-paid dental and vision insurance options, • 100% employer-sponsored STD, LTD, and life insurance, • 5% 401(k) company matching, • Flexible-schedules and teleworking options, • Paid holidays and PTO Accrual Plans, • Paid Parental Leave, • Professional development and career growth opportunities, • Team and company-wide events, recognition, and appreciation-- and so much more! Check out our ___, ___, and ___ to find out a little more about who we are and if we are the right next step for your career! Harmonia is an Equal Opportunity Employer providing equal employment opportunity to all employees and applicants for employment without regard to race, color, religion, national origin, age, gender, gender identity, sexual orientation, disability, or genetics. Harmonia does and will take affirmative action to employ and advance in employment individuals with disabilities and protected veterans. To perform the above job successfully, an individual must possess the knowledge, skills, and abilities listed; meet the education and work experience required; and must be able to perform each essential duty and responsibility satisfactorily. Other duties in addition to those listed may be assigned as necessary to meet business needs. Reasonable accommodation will be made to enable an applicant with a disability to successfully apply for and/or perform the essential duties of the job. If you are in need of an accommodation, please contact ___.

Platform Engineer Vectara is the Enterprise Agent Platform that enables businesses to build and deploy governed, grounded, auditable AI agents across SaaS, VPC, and on-prem. We have developed our own models, observability and orchestration layers, guardrails, and context management systems in order to provide our customers with the greatest levels of AI agent accuracy, security, and explainability. Our founding members include industry veterans and experts in neural information retrieval and distributed systems from Google. We’re a passionate team that’s hyper-focused on solving enterprise-level technology and business problems with AI. Join us! The Role You'll own the infrastructure that runs our deploy anywhere platform — from Kubernetes clusters serving ML inference at scale to the CI/CD pipelines, IaC, and observability stack that keep it all reliable. This is a hands-on role: you'll write Helm charts and Terraform one day, debug a Kafka consumer lag issue the next, and ship a backend service feature the day after. You'll deploy across AWS, GCP, and on-premises (including air-gapped environments), and you'll participate in an on-call rotation supporting enterprise customers. What You’ll Do • Build and maintain infrastructure-as-code (Terraform, Helm) for our AWS EKS and GCP GKE clusters, plus on-premises deployments (including Tanzu and air-gapped environments)., • Own CI/CD pipelines (GitHub Actions, Bazel, ArgoCD) and drive GitOps adoption., • Deploy, scale, and optimize ML/NLP inference workloads (vLLM, PyTorch, GPU scheduling with various Kubernetes scalers)., • Build and improve observability: Prometheus, Grafana, Datadog,, and OpenTelemetry., • Collaborate with Field Engineering to support PoCs and platform deployments in customer cloud VPCs and on-prem environments., • Contribute to backend services (Java 21, Python, gRPC) and platform features., • Improve system reliability, scalability, and developer experience across the engineering org. What You’ll Bring (Required): • 2+ years in platform engineering, DevOps, SRE, or backend infrastructure roles., • Hands-on with infrastructure-as-code: Terraform, Helm, or Pulumi., • Experience with at least one major cloud provider (AWS preferred; GCP or Azure also valued)., • Proficiency in one or more of: Go, Python, Java. Comfortable reading and contributing to backend codebases., • Working knowledge of CI/CD systems (GitHub Actions, Bazel, ArgoCD, or similar)., • Solid fundamentals in Linux, networking, and distributed systems. What Sets You Apart (Preferred) • Experience deploying or operating ML inference workloads (model serving, GPU scheduling, vLLM, TensorFlow Serving, or similar)., • Familiarity with streaming/messaging systems (Kafka, Pulsar) and data stores (MariaDB/PostgreSQL, Aerospike, ClickHouse, OpenSearch)., • Experience with GitOps workflows (ArgoCD, Flux)., • Exposure to air-gapped or on-premises Kubernetes deployments., • Background in observability tooling (Prometheus, Grafana, OpenTelemetry, Datadog)., • Experience providing technical support or working directly with enterprise customers on infrastructure issues., • Comfort with AI-assisted development workflows and managing AI coding agents. Location requirements: We support remote applicants from all over the US but candidates who can come to the office 2-3 days a week in our Palo Alto office are preferred. Perks and Benefits: 100% paid Medical, Dental, Vision for employees. Option of Health Savings Account (HSA) or Flexible Savings Account (FSA). Generous paid time off (PTO) plus paid sick time and holidays. Professional development and training opportunities. Company virtual happy hours and fun team building activities and more. Salary is just one component of Vectara’s employee compensation. Our full-time employees are also equity owners in the company, which although not an immediate cash component, can have positive impacts on long-term total compensation for each participating employee. We would be remiss if we didn’t highlight and celebrate our focus on engaging many of our employees in being economic co-owners of the business. Vectara welcomes all. We value the collective wisdom of people from different backgrounds, experiences, abilities and perspectives. We never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. Vectara has a positive and supportive culture—we look for people who are inventive and work to be a little better every single day. We seek to be smart, humble, hardworking and, above all, curious. After all, we are on a mission to find meaning.

Apply principles and techniques of computer science and engineering into mobile application development. Design or develop software applications, integrating analytics data to measure and evaluate outcome and consequences of design. Use strong communication skills (written and verbal) to consult with backend engineering staff to design and evaluate application programming interface (API) interface between mobile client platform and backend services, develop API specifications and performance requirements, or develop features to address customer needs. Direct mobile application programming on iOS and development of documentation. Develop or direct unit and integration testing or validation procedures. Modify existing codebase to correct errors to adapt it to new use cases and requirements or to improve performance. Develop testing suites for mobile applications. Utilize experience with CoreData, advanced animations and transitions using Core Animation and UIKit Dynams. 100% remote; must reside in U.S.; reports to HQ in Dallas, TX. Salary: $160,514 - $195,000 per year. MINIMUM REQUIREMENTS: Bachelor’s degree or U.S. equivalent in Computer Science, Information Technology, Computer Engineering, or related field, plus 5 years of professional experience as Software Engineer or any position/occupation/job title involving iOS application development. In lieu of a Bachelor's degree plus 5 years of experience, the employer will accept a Master's degree or U.S. equivalent in Computer Science, Information Technology, Computer Engineering or related field, plus 3 years of professional experience as Software Engineer or any position/occupation/job title involving iOS application development. Must also have the following experience: 3 years of professional experience performing iOS development (including planning, analyzing, designing, developing, implementing, and testing software systems or applications) and deploying software architecture in design and patterns (including model-view-view model (MVVM), Protocol-oriented Programming, or Clean Architecture); 3 years of professional experience using programming languages to perform software coding; 2 years of professional experience performing automated testing; 2 years of professional experience using native iOS frameworks, including URLSession, Core Data, and Core Animation; 1 year of professional experience building public APIs. CONTACT: Please email resume to: ___. Please specify ad code KRLL $160,514 - $195,000 a yearFactors such as scope and responsibilities of the position, candidate's work experience, education/training, job-related skills, internal peer equity, as well as market and business considerations may influence base pay offered.#LI-DNIWe may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

BCMC is looking for individuals with mid-level ServiceNow Developer experience to support customer environment operations. These are REMOTE positions. Responsibilities may include, but are not limited to: • Supports the technical design for architecture, responsible for overall code quality ensuring a highly available and recoverable environment, • Assist with the design, prototype, implement, test, and deploy business rules and technical solutions, • Develop custom integration components and integrate legacy systems with platform using mid-server and other relevant technologies, • Document, maintain and update policies, procedures and controls for the platform operation and software development life cycle while promoting agile development., • Designs and develops new ServiceNow applications and services Required Skills: • U.S. Citizenship, • Must be eligible for a DoD Secret Clearance, • Knowledge of the principles, methods, and techniques used in ServiceNow development, • 3-5 years of directly relevant software development experience, • Minimum 2 Years' experience with ServiceNow development, • Experience with process and solution integration, workflow design/configuration, and reporting, • Experience with Integration components (SSO, LDAP, e.g.) and web technologies (XML, HTML, JavaScript, and Web Services) Desired Skills: • Experience supporting Intelligence, DoD, or DHS Customers Required Education: Bachelor’s degree in Computer Science, Information Systems or related technical field. Desired Certifications: ServiceNow Certified System Administrator ServiceNow Certified Application Developer Our Company Overview: Business Computers Management Consulting Group, LLC (BCMC) is a small business specializing in Information Technology (IT), Cybersecurity, Information Assurance (IA), SOA, Big Data Management, Program Management, and more for Federal, State, and Local agencies. We possess highly skilled engineers, providing innovative solutions backed by strong past performances. We are ISO 9001:2015, ISO 27001:2013, 20000:2018, and CMMI L3 certified and registered promising highest quality and services to all of our clients. Benefits Extremely competitive salary 95% employer paid for employee medical, dental, & vison coverages 100% employer paid for employee life, STD & LTD disability coverages 401k with company match and profit sharing Flexible Spending Account (FSA) for dependent & health care 11 standard holidays & 3 weeks of annual leave

Company Overview:Age of Learning® is the leading developer of engaging and effective Pre-K through 5th grade learning resources that help children build a strong foundation for academic success and a lifelong love of learning. The company’s research-based curriculum, developed by education experts, includes the award-winning programs ___® Early Learning Academy and Adventure Academy™, as well as the adaptive, personalized school solutions, My Math Academy®, My Reading Academy®, and My Reading Academy Español. Having served over 50 million children worldwide, Age of Learning is a global leader in efforts to advance equity, access, and opportunity for all children. To learn more about Age of Learning, visit ___. Summary:Age of Learning is seeking to hire an Associate Account Executive who will be working closely with our Account Executive assigned to California. In this role, you will collaborate with the Account Executive to build and expand our world-class schools' business in your assigned state. The Associate Account Executive will help execute go-to-market strategies aligned with growth objectives and will be directly involved in field sales efforts, including prospecting, site visits, as well as managing and closing a defined segment of accounts. In addition to outreach and customer-facing activities, this role will include administrative and operational support. Tasks will include logging activity in SalesForce (CRM), updating/sending proposals, coordinating follow up calls, and order processing. This is a strong opportunity for former educators and/or recent college graduates looking to launch a sales career in the EdTech space. You will report directly to the Vice President of Sales and will receive training, coaching, and mentorship from an experienced Account Executive while gaining hands-on experience managing your own pipeline and contributing directly to the growth of innovative, world-class educational products. • Qualify and generate leads and build strong relationships by proactively engaging, nurturing, and finally closing sales with both cold and warm prospects through consistent outreach efforts, • Build and maintain a consistent pipeline of qualified prospects to support overall territory and revenue goals, • Set up initial meetings and calls between prospective schools/districts for your Account Executive, • Travel to conferences and conduct site visits for prospective accounts, • Support Account Executive with necessary post-meeting tasks, such as logging activity in SalesForce, sending meeting recap emails, updating proposals, and coordinating follow up calls., • Proactively seek out new schools/districts within assigned markets to expand overall territory coverage and pipeline growth, • Identify, research, and engage prospective district-level stakeholders to uncover needs, priorities, and buying readiness, • Collaborate with management and marketing on outreach projects, • Develop a high level of understanding of Age of Learning products and how we fit into the marketplace, • Maintain a high level of outbound activity including phone calls, emails, and stop-ins., • Utilize HubSpot, Salesforce, Starbridge, and Zoom Phone for cold calling and email to generate new sales opportunities., • Bachelor’s degree and/or 3 years or relevant work experience, • Prior experience working in the EdTech, Software Sales and/or K-12 space (former educators encouraged to apply!), • Have a thorough understanding of the education marketspace, • Experience working with SalesForce, HubSpot or other CRM Software, • Must have valid drivers license and reliable access to transportation

Join the Wingtra team and become part of this venture-backed robotics scaleup with a global and international team of 125+ dedicated Wingtranauts who want to see their actions have a positive and lasting impact on the world. Founded more than 8 years ago at ETH Zurich, Europe’s leading robotics university, our goal is to build the best aerial robots to digitize the world at the push of a button and set the basis for faster and better decisions. Wingtra provides efficient and reliable data solutions to a variety of industries ranging from mining, construction and agriculture to humanitarian organizations, environmentalists and wildlife monitoring groups. We are reaching for the stars and together we might just get there. Open communication, asking hard questions and valuing diverse viewpoints are but a few things that will help us achieve our goals. Above all we will never stop learning and striving to help each other reach our maximum potential. As Head of Sales & Customer Success US West, you will lead our Sales and Customer Support teams across the Western United States and Canada. You’ll set the regional go-to-market strategy, drive growth with the support of our channel partners, and provide day-to-day leadership to the team. This role includes people management responsibilities and the opportunity to expand the team. The position is fully remote and can be based anywhere on the West Coast. • Lead the US West & Canada Sales, Customer Success, and Customer Solutions Engineering teams (5–7 direct reports), • Develop and execute the commercial strategy for the region, aligned with global goals, • Build and strengthen our channel partner network, from recruitment to enablement to long-term success, • Hire top talent and build a team culture based on accountability, trust, and shared success, • Support the team in the field with strategic deals, partner development, and customer relationships, • Use data to drive decisions, leveraging HubSpot and other tools to track pipeline, performance, and partner health, • Collaborate cross-functionally with Marketing, Product, and Operations to localize our go-to-market approach, • Represent Wingtra at key industry events and meetings across the region, • Act as a regional ambassador for our brand, values, and vision, • 5+ years of highly relevant B2B technology sales experience, with a strong channel and partner management background, • Experience building and scaling commercial teams from the ground up — you’ve done it before in a fast-paced, scale-up environment, • Proven success leading both Sales and post-sales/technical teams, • Known for being a strong, people-first leader, someone who develops talent and attracts top performers, • Commercially sharp, metrics-driven, and customer-obsessed, • Persuasive, independent, at ease negotiating and developing trust, • Excellent interpersonal and communication skills in English, • Comfortable with ambiguity, ownership, and distributed work, • Willingness to travel up to 60% of the time, • Track record of leadership in Customer Success and Solutions Engineering., • Expertise in surveying and mapping around the mining, engineering, and construction verticals., • Robust network within the UAS and geospatial industries., • Previous experience in working with image post-processing softwares like Pix4D, Agisoft, TBC, Leica, ESRI, • FAA Part 107 Certificate If you enjoy teamwork more than being the individual superhero, and if you thrive in a feedback-driven culture and an exciting, unconventional yet structured and progressive start-up environment, we would love to hear from you.We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Azul delivers award-winning Java runtimes and core infrastructure software that help enterprises improve performance, reduce costs, and run Java with confidence. Our Prime product is a strategic growth priority, helping customers modernize and optimize their Java environments. We’re expanding our Inside Sales team with a new role focused exclusively on Azul Prime, designed for sellers who enjoy owning opportunities, advancing deals, and contributing directly to revenue. As an Inside Sales Representative – Prime, you will be responsible for generating and progressing Prime opportunities from initial engagement through trial and, in many cases, close in close collaboration with the field Account Executive. This role blends inside selling with proactive pipeline generation and is ideal for a seller who wants meaningful deal ownership without being limited to meeting-setting. You will carry: • A pipeline generation quota, • A shared revenue quota with your assigned Account Executive, • Proactively source new Prime opportunities through outbound prospecting and inbound lead follow-up, • Identify expansion and upsell opportunities within existing Azul accounts, • Partner with Marketing & Channel on campaign follow-up and account-based outreach, • Co-manage a book of Prime opportunities from qualification through trial and close, • Lead discovery conversations to understand customer pain, technical environment, and Prime value drivers, • Drive opportunities to Prime trials, coordinating with Sales Engineering and your AE, • Maintain deal momentum through structured follow-ups, clear next steps, and strong customer engagement, • Close Prime deals independently where appropriate, and co-sell larger opportunities with your AE, • Support pricing, negotiation, and procurement processes for Prime opportunities, • Collaborate with Account Executive to provide up to date deal status in SFDC and accurate forecasting of business., • Work closely with your assigned AE to align on account strategy, deal ownership, and revenue goals, • Partner with Sales Engineering to support trials and technical validation, • Provide feedback to Product and Marketing on Prime positioning, objections, and competitive insights, • 2–5+ years of experience in an Inside Sales, Account Executive (SMB/Commercial), OR experience as a Senior Business Development Representative, • Demonstrated experience owning opportunities and carrying a revenue quota, • Full sales cycle and sales closing experience, • Comfortable leading customer conversations from discovery through close, • Ability to engage both business and technical stakeholders (developers, architects, IT leaders), • Strong forecasting, CRM hygiene, and deal management skills, • Self-starter mindset with strong accountability and ownership, • Experience selling technical SaaS, infrastructure, or developer-focused products, • Familiarity with Java, cloud platforms, or enterprise IT environments

Cribl does differently. What does that mean? It means we are a serious company that doesn’t take itself too seriously; and we’re looking for people who love to get stuff done, and laugh a bit along the way. We’re growing rapidly - looking for collaborative, curious, and motivated team members who are passionate about putting customers first. As a remote-first company we believe in empowering our employees to do their best work, wherever they are. As the data engine for IT and Security many of the biggest names in the most demanding industries trust Cribl to solve their most pressing data needs. Ready to do the best work of your career? Join the herd and unlock your opportunity. Location: Washington D.C The Customer Success Engineer (CSE) acts as a trusted advisor for the customer in achieving customer outcomes, value and success with Cribl solutions. This highly technical role needs to coordinate and strategize across several functions to enable customers to realize continuous value. CSEs must be data-driven to drive efficiency in communicating with all federal and public sector customers. The CSE must be ready to engage with various technical functions within an organization while also being able to demonstrate the value of Cribl in business discussions with company executives. The goal is to help our customers become successful and enthusiastic Cribl champions throughout the customer journey. As An Active Member Of Our Team, You Will… • Act as a trusted/strategic advisor for customers, driving the entire Customer Success lifecycle from onboarding to expansion, • Become the trusted Cribl product expert as customers build out observability pipelines to transform data in their organization, • Establish and maintain relationships with stakeholders and senior management to drive success plans and KPIs at our largest customers, • Communicate effectively to our tech touch customers utilizing our customer success platform to automate our ability to respond using data-driven metrics, • Drive continued and expanded value by expanding usage of existing use cases and identifying new use cases, teams and data sources to reduce, enrich, and route data, • Clear, effective communicator and collaborator working cross-functionally with the Cribl sales, marketing, product, experience, and engineering teams as the voice of the customer, • Keep our customers healthy in their customer journey with Cribl to realize value with their purchase and continue to grow as a customer, • Continually inspire, mentor, and coach team members as an integral piece of the Customer Experience organization, • We are a remote-first company and work happens across many time-zones - you may be required to occasionally perform duties outside your standard working hours If You’ve Got It - We Want It • Minimum of 5 years in a related function with direct customer advocacy and engagement experience in post-sales with passion for customer success and empathy for customer outcomes and value, • Experience with Federal or Public Sector organizations., • Local to the greater Washington D.C. area, • GovCloud or FEDRAMP Experience, • Customers first, always mindset with great communication and relationship management skills that can manage customer expectations with empathy., • Customer facing presentation history in program reviews or similar events, • Direct experience with Observability, Logs, Metrics, IT Operations and Security with a deep understanding of managing data pipelines through the entire data lifecycle, • Proven ability to drive continuous product value by developing new use-cases relating to reducing, reusing, enriching, and routing data to achieve customer outcomes, • Quick learner with good technical and problem-solving skills Bonus Points/Preferred Qualifications: * • Direct experience with Cribl products or the Administration of Data Engineering platforms (Splunk, Elastic, Datadog, Snowflake, etc.), • Solid technical understanding of managing customers through Customer Success Platforms such as GainSight, • Working knowledge of major cloud providers (AWS, Azure, GCP), • Good jokes, or maybe better, bad jokes, • Must be able to obtain a US Security Clearance Salary Range ($110K - $180k) The salary for this role is dependent on geographic location. The salary offered within the range described will be based on the individual candidate’s job-related knowledge, skills, and experience. In addition to a competitive salary, Cribl also offers a generous benefits package which includes health, dental, vision, short-term disability, and life insurance, paid holidays and paid time off, a fertility treatment benefit, 401(k), equity, and eligibility for a discretionary company-wide bonus. #LI-JK1 #LI-Remote Bring Your Whole Self Diversity drives innovation, enables better decisions to support our customers, and inspires change for the better. We’re building a culture where differences are valued and welcomed, and we work together to bring out the best in each other. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or any other applicable legally protected characteristics in the location in which the candidate is applying. Interested in joining the Cribl herd? Learn more about the smartest, funniest, most passionate goats you’ll ever meet at ___.

The Schoolinks Customer Success Team is continuing to grow as we bring on new customers. We're looking for passionate, customer centric individuals to be the next Customer Success Managers. We are looking for team members to support our smaller school districts across the country. This will involve high levels of using data to drive strategy, project management and organization. Your Responsibilities will include... • Work in a collaborative team to meet onboarding, usage, and renewal targets for your portfolio of districts., • Onboard new districts by leading their project kickoff, data integration, and training sessions., • Assess usage, engagement, and outcome data to determine health and action needed at each of your districts., • Build and maintain director and executive level relationships at each of your districts., • Facilitate renewal process (quote, verbal approval, signature) for your districts., • Provide well-structured customer feedback to our Product Team, collected during the various customer engagements., • Continuously define, document problems and challenges faced by our districts., • Keep account records and notes updated in a CRM such as SalesForce, Gainsight or other CS tools., • 3+ Years Professional Experience, • 1+ years experience in implementation and customer success for a SaaS company (ideally in the K12 or EdTech industry), • Strong ability to multi-task and manage a large book of business, • Experience or Ability to work in a remote environment., • Strong interpersonal skills, • Project management skills (understand task dependencies/sequence and manage of tasks), • Positive attitude - you can stay optimistic in high stress situations, • Proactive, entrepreneurial style, eager to take initiative in a fast-paced, dynamic environment — you know when and how to find the right information when you need it., • Ability to close renewal and multi-thread to discover expansion opportunities., • Technical Abilities: Google Suite (Sheets, Slides, Etc) & Apple/Mac Required SchooLinks is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. • 100% health care coverage for Employee, • 401K with company matching, • Dental & Vision, • Parental Leave, • Subsidized gym membership, • Remote work stipend, • Annual team offsite

At JetBrains, we create intelligent tools that help developers work smarter. For more than 25 years, our products—IntelliJ IDEA, PyCharm, WebStorm, Rider, TeamCity, Space, AI-powered tools, and many others—have been shaping the global software ecosystem. Millions of developers and thousands of companies worldwide rely on JetBrains to build, ship, and scale their software. We’re looking for an Account Development Representative to support engagement and relationship development across JetBrains’ strategic accounts in the US. In this role, you’ll work closely with Account Managers and cross-functional teams to build understanding of customer organizations, support meaningful outreach, and help maintain strong relationships with developers, technical stakeholders, and decision-makers. Your work will contribute to improving account visibility and supporting long-term collaboration with our customers. This role focuses on thoughtful outreach, account research, and coordination of engagement activities. * Support Account Managers with outreach and engagement across strategic accounts. * Research customer organizations to identify developers, technical stakeholders, and decision-makers. * Maintain and update account and contact information in Salesforce and other systems. * Contribute to outreach activities using email, LinkedIn, and other tools. * Help coordinate customer participation in events, briefings, and feedback programs. * Assist with planning and organizing Developer Days, meetings, and account engagement activities. * Collaborate with Sales, Marketing, Product, and technical teams to support customer engagement. * Contribute to improving and maintaining outreach and engagement processes. * 3–5 years of experience in Account Development, Sales Development, or a similar role. * Experience supporting outreach, prospecting, or meeting coordination in a B2B environment. * Strong organizational and research skills, with attention to detail. * Familiarity with Salesforce and outreach or prospecting tools. * Clear and thoughtful written communication skills. * Ability to work independently while collaborating closely with others. Nice to have: * Experience working with SaaS or developer-focused products. * Familiarity with software development environments or developer tools. * Experience supporting enterprise or strategic accounts. #LI-HYBRID #LI-REMOTE #LI-JP1 We process the data provided in your job application in accordance with the ___

In North America, our core expertise is related to commercial & military systems in Aeronautics, Aerospace and Transportation: • Software engineering: real-time embedded & safety-critical control software design, development, testing, • System engineering: control Systems Engineering including requirements, architecture and testing As part of our project activities, you will be involved in DO-178C Airborne Systems and Equipment Certification projects. Responsibilities will include test embedded safety-critical software applications embedded on Aerospace or Defense Systems. The role may evolve into a leadership or software development role. The role can be onsite, hybrid (CT), or fully remote. Responsibilities: • Engage directly with customers to resolve technical or logistical issues., • Independently execute according to project plans., • Provide technical guidance to team members, ensuring alignment with quality objectives and drive results through leadership and collaboration., • Effectively and timely communicate with project team and leadership to enable quick issue resolution., • Collaboratively work with other software and test engineers throughout verification phases of the product development lifecycle., • Able to work in alignment with regulatory compliance standards. DO-178C preferred., • Demonstrate competency sufficient to work with embedded software (such as Assembly, C and C++)., • Demonstrate proficiency with Python., • Able to develop verification strategies and tests for both simulation and target testing., • Analysis, evaluation, verification, integration/test of real time embedded software., • Understanding of both open and closed loop testing along Simulation/Unit Testing and Hardware In the Loop (HIL) Testing., • Thorough understanding of the software lifecycle (Requirements to Design to Code to Test)., • Bachelor's degree or Master’s degree in Computer Science, Software Engineering or Computer Engineering, or a related Science, Engineering or Mathematics field., • Embedded systems experience including C experience., • Accepting a range of experience of 3+ years of experience., • U.S. citizenship is required. Dual citizenship should be disclosed., • Experience in Tool Development and Qualification DO-330 is a bonus., • Experience in Model Based Development (MBD) and DO-331 is a bonus., • Experience with System On a Chip (SOC) architecture is a bonus., • Experience with Board Support Packages and Real Time Operating Systems is a bonus., • Strong communication and interpersonal skills, with the ability to build trust with internal teams., • Strong analytical and problem-solving skills, with attention to detail., • Ability to work independently and lead work packages., • Preference if located in the Hartford area. Otherwise, must be able to travel approximately six weeks in the year. Benefits • All members included in annual cash bonus opportunity, • 2% annual retirement benefit opportunity, • Training/Professional Development opportunities for all members, • 6 paid holidays, • Industry leading medical, dental, and vision Insurance, • Vacation / Sick Time / Bereavement leave, • Employee Assistance Program, including mental health benefits, • Spouse / Child Optional Life Inclusive and committed employer, our company works every day to combat all forms of discrimination and promote a respectful working environment. That's why, committed to gender diversity and overall inclusivity, we encourage all applications and profiles.

Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide. Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves. We are seeking a Site Reliability Engineer (SRE) to join our team and help build and maintain highly reliable, scalable systems. This role combines software engineering and operations expertise to ensure our services meet ambitious reliability targets while enabling rapid development and deployment. This position requires approximately 50% software development and 50% operational work, focusing on automation, monitoring, and system reliability rather than manual operations. The team works collaboratively with our platform, application and database teams to provide a reliable and available service. Key Responsibilities: • Observability & Monitoring • Dashboards & Metrics: Design and implement comprehensive dashboards. These dashboards cover OS/platform level monitoring and application-level monitoring. These dashboards are broken into primary (RED) and secondary indicators (USE)., • Availability & Reliability: Establish and maintain SLIs (Service Level Indicators), SLOs (Service Level Objectives), and error budgets for the service., • Performance Monitoring: Build alerting systems and performance monitoring to proactively identify and resolve issues before they impact users., • Incident Response: Participate in on-call rotations and lead incident response efforts, including post-mortem analysis and remediation. Maintain the official on-call routing. Assign and track application level problems to the engineering team. • Infrastructure Automation & Deployment • CI/CD Pipeline Management: Maintain continuous integration and deployment pipelines working with our cloud and on-premise deployment teams., • Infrastructure as Code: Develop and maintain infrastructure using tools like Terraform, Ansible, or similar., • Configuration Management: Automate system configuration and ensure consistency across environments. Provide recommendations for and implement best practices for configuration control. • Security & Compliance • Security Automation: Ensure security scanning systems are in place and review escalated vulnerabilities., • Access Control: Maintain proper authentication, authorization, and audit logging systems., • Compliance Reporting: Ensure systems meet regulatory requirements and industry standards., • Security Incident Response: Participate in security incident response and remediation efforts. • Cost Optimization • Resource Management: Monitor and optimize cloud resource usage and costs looking for planned and unplanned resource changes., • Capacity Planning: Analyze usage patterns and plan for future capacity needs., • Cost Analysis: Provide recommendations for cost-effective architecture and resource allocation., • Right-sizing: Implement automated scaling and resource optimization strategies. • Common Services & Platform Engineering: • Shared Infrastructure: Build and maintain common services like notification systems, caching layers, and message queues or third-party software stacks., • Database Operations: Manage database reliability, performance, and scaling (where not handled by dedicated DB teams)., • Service Mesh & Networking: Implement and maintain service discovery, load balancing, and network policies., • Developer Tools: Create and maintain tools and platforms that improve developer productivity and system reliability. Required Qualifications: • Operational Experience • Production Systems: 3+ years managing large-scale production environments., • On-call Experience: Comfortable with 24/7 on-call responsibilities and incident response., • System Administration: Strong Linux/Unix system administration skills., • Networking: Understanding of TCP/IP, DNS, load balancing, and network security., • Database Systems: Experience with SQL and NoSQL databases in production environments. • Technical Skills • Programming Languages: Proficiency in at least two of: Python, Shell, PHP, Java, or similar languages., • Cloud Platforms: Experience with one of AWS, GCP, or Azure infrastructure and services., • Containerization: Hands-on experience with Docker, Kubernetes, and container orchestration., • Monitoring & Observability: Experience with Prometheus, Grafana, ELK stack, or similar tools., • Infrastructure as Code: Proficiency with Terraform, CloudFormation, or similar tools., • Version Control: Expert-level Git usage and collaborative development practices. • SRE-Specific Knowledge • SLI/SLO Management: Experience defining and maintaining service level objectives., • Error Budget Policy: Understanding of error budget concepts and implementation., • Toil Reduction: Track record of identifying and eliminating repetitive manual work., • Capacity Planning: Experience with performance testing and capacity management. Preferred Qualifications: • Bachelor's degree in Computer Science, Engineering, or equivalent experience., • Experience with microservices architecture and distributed systems., • Knowledge of security best practices and compliance frameworks., • Experience with chaos engineering and reliability testing., • Previous experience in an SRE or DevOps role at a technology company., • Contributions to open-source projects or technical communities. Work Location: This role is fully remote for candidates who reside outside the 50 mile radius of our San Ramon office. For candidates who reside within 50 miles of our San Ramon location, this role is Hybrid and would require 3 days a week (M, W, TH) in our San Ramon office. As part of our continued commitment to diversity, equity, and inclusion, Five9 supports pay transparency during the entire recruitment process. Actual compensation packages are based on several factors that are unique to each candidate including, but not limited to: skill set, depth of experience, certifications, and specific work location. The range displayed reflects the minimum and maximum target for new hire salaries for the job across the United States. Your recruiter can share more about the specific compensation package during your hiring process. Additionally, the total compensation package for this position may also include an annual performance bonus, stock, and/or other applicable incentive compensation plans. Our total reward package also includes: • Health, dental, and vision coverage, beginning on the first day of employment. Five9 covers 100% of the employee portion of the health, dental and vision coverage and shares a high portion of the dependent cost. We also offer Short & Long-Term Disability, Basic Life Insurance, and a 401k saving plan with employer matching., • Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching and self-guided mindfulness exercises for all covered employees and their covered dependents., • Generous employee stock purchase plan., • Paid Time Off, Company paid holidays, paid volunteer hours and 12 weeks paid parental leave. All compensation and benefits are subject to the requirements and restrictions set forth in the applicable plan documents and any written agreements between the parties. The US base salary range for this role is below. $71,800—$190,000 USD Five9 embraces diversity and is committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better we are. Five9 is an equal opportunity employer. View our privacy policy, including our privacy notice to California residents here: ___. Note: Five9 will never request that an applicant send money as a prerequisite for commencing employment with Five9.

Location: UK, US, or Canada (Remote) Department: Customer Success Soutron Global is an internationally recognized provider of cloud-based information management systems, trusted by law firms, corporations, government agencies, and cultural institutions worldwide to manage their archives, libraries, and knowledge hubs. Our mission: help organizations transform how they access, manage, and preserve their most valuable information assets. We're building a modern, low-touch / high-engagement support function—one that leverages great knowledge, smart automation, and a customer-first team to deliver fast, relevant, and accurate outcomes at scale. We're looking for an L1 Customer Support Representative who is curious, sweats the details, has a solutions mindset, brings a positive outlook, and genuinely puts customer needs first. You'll be the face and first line of Soutron support—and the Support Leader's right hand in building the knowledge base, workflows, and automations that raise the bar for every customer interaction. • Triage and resolve omni-channel support requests (email, portal, chat, phone) against SLAs., • Leverage the knowledge base, documentation, and internal tooling to deliver fast, relevant, and accurate responses., • Escalate complex issues with complete context so downstream teams can move quickly., • Draft, edit, and maintain knowledge base articles, FAQs, and how-to content., • Identify patterns, process gaps, and automation opportunities—and help implement them., • Partner with the Support Leader on projects that improve first line support and the overall customer experience., • Collaborate cross-functionally with Implementations, Training, Customer Success, Product, and Engineering., • 1–3+ years in a customer-facing support, service, or success role (SaaS or technology environments preferred)., • Curiosity, detail orientation, and a solutions mindset—reaches for the docs and the logs before reaching for an escalation., • Positive, customer-first attitude with excellent written and verbal communication skills., • Systems thinker—sees beyond a single ticket to identify patterns, process improvements, and automation opportunities., • Comfort with ticketing systems, knowledge bases, and modern SaaS applications., • Self-starter who can work independently in a remote environment., • Bachelor's degree in a related field (Information Science, Library Science, Computer Science, Communications, Business, or similar)., • Experience authoring knowledge base / help center content., • Exposure to workflow automation, macros, chatbots, or low-code tools., • Familiarity with APIs, integrations, SSO, or browser-based troubleshooting., • Prior support experience with library, archive, knowledge management, or information management systems., • Join a company with 35+ years of industry leadership in library and information management., • Support mission-critical systems used by prestigious organizations worldwide., • Help build the next generation of our support experience—knowledge, automation, and low-touch / high-engagement workflows., • Clear growth pathway into specialized technical support, implementations, training, and customer success roles.

WHO WE ARE At Basis, we empower agencies and brands with cutting-edge software that automates digital media operations. Our all-in-one platform supports seamless planning, reporting, and financial reconciliation across direct, programmatic, search, and social media. We’re not just building advanced technology; we’re also building a culture where passionate, motivated individuals come together to drive meaningful change. Our commitment to inclusivity and growth ensures our employees thrive both professionally and personally. With our headquarters in Chicago, we offer flexible work options across the U.S. and Canada, including remote, hybrid, or on-site at headquarters. ABOUT THE TEAMThe Customer Success team is part of the broader Basis Customer Experience team which includes Basis Solutions and Engineering, Customer Onboarding, and Customer Success. The Basis Customer Experience team is the center of our software operations and is the driving force behind our sales and support. Through our ‘raving fan’ service philosophy, we provide above and beyond service to thousands of advertisers, agencies, and other media buying professionals. Members of this team enjoy the opportunity to gain deep insight into the online advertising world and grow their careers through continued education in the workplace. WAYS YOU’LL CONTRIBUTE You will enthusiastically grow revenue and drive adoption of the Basis Platform through strategic account management and relationship building. You will be responsible for growing existing revenue alongside Sales by partnering with your clients to identify and meet their business objectives, ensuring their success as they adopt a new platform. From training them on Basis usage, DSP strategy and optimization, to defining packages and pricing, you’ll own the day to day and become an integral part of your clients’ digital strategy. You will also contribute by: • Owning your own book of dedicated customers; focused on continued revenue growth, widening platform usage, goal development, and establishing clear product feedback communication channels., • Establishing best practices and creative strategies to rapidly grow client spend and platform adoption through continued education, proactive outreach, opportunity tracking, and goal development., • Collaborate with cross functional teams (Product, Sales, and Support) to resolve issues, prioritize feedback, and enhance client value., • Providing business insights through Partner Reviews and other regular reports to help drive revenue and Partner KPIs against platform usage., • Maintain detailed client health tracking, usage metrics, and engagement documentation in CRM and CS tools., • Maintaining a deep understanding of Basis' software products and industry knowledge to be able to speak with customers and the team about the most relevant features/functionality for their specific business needs., • Working closely with champions and decision makers to influence growth strategies thru Raving Fan Service., • Continuing education and developing programmatic buying knowledge and skills of your customers., • Reviewing campaigns and provide detailed feedback to educate platform buyers., • Helping realize client goals by customizing training, guiding campaign set up, and making optimization recommendations., • Working with Basis' internal support, product, and operations teams to provide high level of assistance post sale., • Maintaining and improving the NPS (Net Promoter Score) and advocacy program, • Min 2 years experience in advertising technology or related field, • Min 2 years sales experience in either direct sales, sales training, or account management, • 1+ years experience in a DSP/programmatic space, • Dynamic presenter and public speaker, • Loves to solve problems and dig into challenges, • Ability to adapt quickly to a rapidly changing technology environment, • Experience working with and influencing cross functional teams, • Super-positive attitude, worthy of our ‘raving fan’ service philosophy, • Ability to learn complex software applications and to thrive in a fast paced, ever-changing, startup environment, • Excellent written and verbal communication skills, organizational, people, & time management skills, • Enthusiasm to grow revenue & drive adoption of Basis, • Deep knowledge of online business practices, • The ability to travel (including some day and overnight trips), • Commitment to creating inclusive, respectful environments where all voices are valued and supported., • Thoughtful approach to collaboration, design, and decision-making that prioritizes equity, access, and continuous learning., • Bachelor's degree or higher

1Password is growing faster than ever. We’ve surpassed $400M in ARR and we’re continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing and the Utah Mammoth. About 1Password At 1Password, we’re building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Extended Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world’s most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work. If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future. As the Engineering Manager for the Console UI team, you’ll lead and grow a frontend-focused engineering team responsible for shaping the user experience of a new, strategic platform initiative at 1Password. You’ll support a team building the admin and developer-facing interfaces that make complex security and infrastructure capabilities usable, intuitive, and trustworthy. You’ll partner closely with Product, Design, Identity, Security, and Backend Platform teams to translate foundational runtime systems into clear workflows for configuring machine identities, managing secure integrations, defining access controls, and auditing activity. This is not a feature team working at the edges. It is a foundational team defining how customers experience an entirely new layer of 1Password. You’ll mentor engineers, create a strong culture of frontend excellence, and help establish technical direction for a UI surface that must scale in both complexity and impact. You’ll balance rapid iteration with long-term architectural thinking, ensuring the Console evolves into a cohesive, reliable experience as the platform grows. This role requires comfort operating in ambiguity and helping shape both product and organizational boundaries as the platform evolves. This is a remote opportunity within Canada and the US. What we're looking for: * Experience managing and mentoring a team of front-end or full-stack developers in a product environment * A track record of delivering impactful user-facing features with predictable execution * Strong product and UX instincts, especially when translating complex technical systems into intuitive experiences * Technical fluency in modern frontend architectures and the ability to engage deeply in architectural discussions * Experience defining team direction and roadmaps in partnership with Product and Design * Strong cross-functional collaboration skills across engineering, security, and platform teams * Clear, effective communication skills across levels of the organization * Experience leading remote or distributed teams across multiple timezones What you can expect: * Lead, mentor, grow, and retain a high performance team of developers building the core front-end admin and developer-facing experiences for a new strategic platform initiative * Define the team’s mission and direction, translating company strategy into a clear roadmap and actionable execution plan * Deliver high-quality user-facing systems on time, driving measurable customer and business impact through clear goals, prioritization, and delivery practices * Partner closely with Product, Design, Identity, Security, and Backend teams to align roadmaps, manage dependencies, and build cohesive, intuitive workflows on top of complex systems * Establish and evolve the frontend technical strategy in collaboration with senior and staff engineers * Maintain a high bar for usability, accessibility, performance, security, and long-term maintainability * Foster a healthy, inclusive team culture rooted in accountability, ownership, and continuous improvement * Actively manage performance, hire thoughtfully, and support meaningful career growth for your team USA-based roles only: The annual base salary for this role is between $192,000 USD and $278,000 USD, plus immediate participation in 1Password's benefits program (health, dental, 401k and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs. Canada-based roles only: The annual base salary for this role is between $171,000 CAD and $248,000 CAD, plus immediate participation in 1Password’s generous benefits program (health, dental, RRSP and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs. At 1Password, we approach each individual's compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set. This posting is for an existing vacancy. Our culture At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first. You’ll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said, ___. Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We’re looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results. How we work with AI We are committed to leveraging cutting-edge technology—including AI—to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn't just encouraged—it's an essential part of how we will be successful at 1Password. This approach extends to our hiring process—candidates are welcome to use AI tools responsibly and thoughtfully during the application process. Our approach to remote work We believe in the power of remote work, but recognize that in-person connection is important to help us achieve our mission. While we are a remote-first company, travel for in-person engagement is a part of almost all roles, and we require our employees to be ready and willing to take part. Frequency will depend on role and responsibilities, and may include, but is not limited to: annual department-wide offsites, team meetings, and customer/industry events. What we offer We believe in working hard, and rewarding that hard work through our benefits. While not an exhaustive list, here is a glance at what we currently offer: Health and wellbeing 👶 Maternity and parental leave top-up programs 🩺 Competitive health benefits 🏝 Generous PTO policy Growth and future 📈 RSU program for most employees 💸 Retirement matching program 🔑 Free 1Password account Community 🤝 Paid volunteer days 🏆 Peer-to-peer recognition through Bonusly 🌎 Remote-first work environment *Some roles in our GTM team are currently being hired for in-person hybrid work in Toronto and Austin. These roles will specify on the posting. You belong here. 1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love. Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at and we’ll work to meet your needs. Remote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we're experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you've got questions or concerns about this, your talent partner would be happy to address them with you. Successful applicants will be required to complete a background check that may consist of prior employment verification, reference checks, education confirmation, criminal background, publicly available social media, credit history, or other information, as permitted by local law. 1Password uses artificial intelligence (AI) and machine learning (ML) technologies, including natural language processing and predictive analytics, to assist in the initial screening of employment applications and improve our recruitment process. See ___ for the latest third party bias audit information. If you prefer not to have your application assessed using AI/ML features, you may opt out by completing ___. For additional information see our ___.

TRAILD: Who are we? TRAILD is a high-growth SaaS company that Streamlines, Automates and Protects businesses from fraud, errors and mistakes. Our specialised Accounts Payable software integrates with leading business ERP systems like SYSPRO, Acumatica, MYOB, and IFS to help clients make their AP process more efficient and secure. We have a rapidly growing international client base, so you are about to board the rocket ship at the right time. This is an opportunity to make a real impact and with your help, we can support more businesses digitise their existing operations with enhanced automation and security. The Role: Want to be a part of our exciting growth journey? We are looking for a Customer Support Agent to join our talented and dynamic team. As the company has expanded into several international markets, we are seeking someone with a genuine passion for helping and supporting our clients. In this role, you will be responsible for working closely with our clients to research, troubleshoot, and support any issues they are facing. The ideal candidate will have a background with B2B customer support in a Saas/Technology organization with strong interpersonal and communication skills, as well as the ability to think creatively when solving customer problems. Key Responsibilities * Responding to client queries and providing first-level support for TRAILD's customers * Provide user training, ongoing support and troubleshooting to ensure the software is working correctly and meeting the client needs. * Collaborate with our product and technology teams to ensure our clients are getting the most out of the software and to help improve the service. What are we looking for? * 2+ years of experience in a B2B customer support/success role within a Saas company * Experience with ERP or accounting systems (eg. SYSPRO, Acumatica, IFS) is a plus * Prior experience thriving in a fast-paced startup/scale up environment * Exceptional people and communication skills * Intrapreunership and proactiveness * Strong collaborator with an attitude embracing growth, hands-on execution, adaptability, and the scale-up spirit. The Perks of Working at TRAILD * Flexibility: We offer a range of remote, hybrid and flexible working options. * Global team: We are growing across APAC, AMER and EMEA and have team all across the world. * Our team genuinely loves working at TRAILD: We scored a 78 on our 2025 eNPS survey. The base salary range for this position is: * U.S. Candidates: USD $65,000 - $75,000 per year * Canadian Candidates: CAD $65,000- $75,000 per year Compensation is determined based on experience, education, and geographic location. The final offer may vary within the stated range to reflect the candidate’s qualifications and market conditions in their area. Please note that the final applicants for this job will be asked to consent in writing to a police check / criminal background check to the extent permitted by law in your jurisdiction of employment Your application has been successfully submitted!

We are seeking a highly skilled, phone-first Triage Technician who can confidently manage fast-paced inbound support calls. In this role, you will lead customers—often non-technical users and senior citizens—through initial troubleshooting with exceptional call control, patience, and clarity. You will follow established scripts and procedures precisely, maintain customer engagement, and prevent escalations to onsite or local repair shops. You will work closely with an assisting technician based in the Philippines, who will handle longer remote repair processes once an online session is established. Reliability, punctuality, and strict adherence to company methods are essential. • Answer inbound calls promptly and establish confidence within the first few minutes., • Follow scripted call flows and guidelines with complete accuracy., • Guide customers in simple, step-by-step language to initiate remote online sessions as quickly as possible., • Set a 2–6 hour repair window and transition longer tasks to your Philippine counterpart., • Perform structured phone walkthroughs for systems that will not load (Windows, macOS), including reaching recovery menus and performing resets or reinstalls when appropriate., • Retain callers who request onsite or store services by providing clear, effective phone-based solutions., • Troubleshoot common home-user issues including:, • Boot failures and OS crashes, • No internet or Wi-Fi reconnection, • New computer and printer setups, • Forgotten passwords, • Any issue preventing remote session initiation, • Collaborate closely with the assisting Philippine technician during remote repair sessions., • After repairs are completed, call customers to verify results in real time and prepare clear, concise documentation., • Handle billing when needed and confidently upsell support plans or additional services., • Maintain call control, customer engagement, and strong professionalism throughout each interaction., • Based in the United States with strong phone presence and clear communication., • Experience in call centers, IT helpdesk, or supporting home users., • Strong knowledge of:, • Windows 10/11, • macOS, • ChromeOS, • Ability to guide customers through:, • BIOS, • Windows Recovery Environment, • macOS Recovery, • ChromeOS Powerwash, • Understanding of home networking basics (routers, DNS, proxies, Wi-Fi)., • Calm, patient teaching style—especially for beginners and seniors., • Strong call control and the ability to simplify technical concepts., • Professional discipline: punctuality, full-shift adherence, clean documentation, and consistent workflow. Minimum Technical and Work Environment Requirements: • Internet Connection:, • A primary internet connection with a minimum speed of 15 Mbps., • A backup internet connection with a minimum speed of 10 Mbps., • The backup connection must support work during power outages., • Primary Device:, • A desktop or laptop featuring at least:, • Intel Core i5 (8th generation or newer), Intel Core i3 (10th generation or newer), AMD Ryzen 5, or an equivalent processor., • A minimum of 8 GB RAM., • Backup Device:, • This device must meet or exceed the performance of an Intel Core i3 processor., • It must remain operational during power interruptions., • Peripherals and Workspace:, • A functioning webcam., • A noise-canceling USB headset., • A quiet, dedicated home office space., • A smartphone for communication and verification purposes., • Benefits, • Join Our Dynamic Team: Experience our fun, inclusive, innovative culture that values your unique contributions and supports your professional growth., • Embrace the Opportunities: Seize daily chances to learn, innovate, and excel. Make a real impact in your field., • Limitless Career Growth: Unlock a world of possibilities and resources to propel your career forward., • Fast-Paced Thrills: Thrive in a high-energy, engaging atmosphere. Embrace challenges and reap stimulating rewards., • Flexibility, Your Way: Embrace the freedom to work from home or any location of your choice. Create your ideal work environment., • Work-Life Balance at Its Best: Say goodbye to stressful commutes and hello to quality time with loved ones. Achieve a healthy work-life integration to perform at your best.

Couchbase, the operational data platform for AI, empowers businesses to succeed by bringing data to life in new ways. Major market-leading companies rely on Couchbase for mission critical operational, analytical, mobile and AI workloads. Built to replace legacy infrastructure and fragmented data services, Couchbase empowers enterprises with a unified platform architected for performance, flexibility and global scale. With Couchbase, organizations bring their data to life, launching game‑changing customer experiences, exploring the limitless potential of AI, and seamlessly extending applications from the cloud to the edge and beyond. Couchbase’s AI‑ready technology and enterprise partnership model eliminate complexity and reduce total cost of ownership, enabling teams to stay agile, innovative and secure. Couchbase believes data should never slow you down, but act as the foundation for your next breakthrough. Discover why Couchbase is trusted to help the world’s biggest players scale, move fast and stay resilient, no matter what’s next on their roadmap. Visit ___ and follow us on LinkedIn and X. Want to be part of our story? Apply today! Location: Varies, US remote Travel: Up to 40–50% Couchbase is seeking a Sr. Enterprise Account Executive to own and grow a portfolio of our largest, most complex enterprise customers. This role is designed for a senior individual contributor who thrives in long, consultative sales cycles, builds deep executive relationships, and consistently drives expansion within strategic accounts. You will act as a trusted advisor to customers while partnering closely with internal teams to deliver business-critical solutions across cloud and on-prem environments. • Own and execute a Strategic Account Plan for a defined set of named enterprise accounts, aligned to Couchbase’s go-to-market strategy and growth objectives., • Drive new business, expansion, and retention within Fortune 1000 and other strategic customer relationships., • Manage complex, multi-threaded sales cycles from pipeline generation through negotiation and close, leveraging MEDDIC or equivalent sales methodologies., • Build and maintain strong C-level and senior stakeholder relationships, positioning Couchbase as a long-term strategic partner., • Collaborate closely with Sales Engineering, Customer Success, Product, Marketing, SDRs, and Partner teams to deliver differentiated solutions and exceptional customer outcomes., • Develop and execute pipeline creation and expansion strategies, leveraging customer ecosystems, events, cloud partnerships, digital channels, and developer communities., • Accurately manage and forecast pipeline, ensuring strong data integrity across Salesforce and sales tooling platforms., • Partner with leadership and act as a quarterback for internal resources, ensuring alignment across teams and successful execution against account objectives., • Stay current on the Couchbase platform and competitive landscape, articulating clear business value across both cloud (SaaS) and on-premise deployments., • Represent Couchbase with professionalism and credibility in high-stakes customer engagements, negotiations, and executive briefings., • 6–10+ years of enterprise or strategic software sales experience as an individual contributor., • Proven track record of exceeding quota in complex, high-value enterprise sales environments., • Experience selling into Fortune 500 / Global 2000 accounts, navigating procurement, security, and multi-stakeholder decision processes., • Background selling cloud, SaaS, database, or infrastructure technologies, ideally business-critical platforms., • Strong command of enterprise sales methodologies (MEDDIC, Challenger, or similar) and disciplined opportunity management., • Comfortable engaging with executive buyers and technical stakeholders, translating technical capabilities into clear business outcomes., • Experience co-selling with partners, cloud providers, and system integrators is highly valued., • Highly organized, self-directed, and accountable, with strong time management and forecasting discipline., • Thrives in a fast-paced, growth-stage environment, with a builder mindset and passion for customer success. $130,000 - $150,000 USD At Couchbase, we believe innovation thrives when diverse perspectives are at the table. We actively encourage applications from individuals of all backgrounds—including women, people of color, LGTBQIA+ professionals, veterans, and individuals with disabilities. If you see a role that excites you, but don’t meet every qualification, we still encourage you to apply. Studies show underrepresented talent is less likely to apply unless they meet all the criteria. We encourage you to apply if you’re excited about the role and can bring strong contributions to our team. If you require reasonable accommodations during the recruitment process, please let your recruiter know—we’re happy to support you. We value diverse educational and career backgrounds. If your experience aligns with the role’s goals—even if it doesn’t follow a traditional path—we’d love to hear from you. Why Couchbase? Modern customer experiences need a flexible cloud database platform that can power applications spanning from cloud to edge and everything in between. Couchbase’s mission is to simplify how developers and architects develop, deploy and consume modern applications wherever they are. We have reimagined the database with our fast, flexible and affordable cloud database platform Capella, allowing organizations to quickly build applications that deliver premium experiences to their customers– all with best-in-class price performance. More than 30% of the Fortune 100 trust Couchbase to power their modern applications and build innovative new ones. See our recent awards to learn why Couchbase is a great place to work.We are honored to be a part of the Best Places to Work Award for ___ and ___. Couchbase offers a total rewards approach to benefits that recognizes the value you create here, so that you in turn may best serve yourself and your family. Some benefits include: • Generous Time Off Program - Flexibility to care for you and your family, • Wellness Benefits - A variety of world class medical plans to choose from, along with dental, vision, life insurance, and employee assistance programs*, • Financial Planning - Retirement program* and Business Travel Insurance, • Career Growth - Be valued, Create value approach, • Fun Perks - An ergonomic and comfortable in-office / WFH setup. Food & Snacks for in-office employees., • And much more! *Note: some programs are not applicable to all countries. Please discuss with a Couchbase recruiter to learn more. Learn more about Couchbase: Disclaimer: Couchbase is committed to being an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Join an impact initiative group and experience the amazing feeling of Couchbase can-do culture. By using this website and submitting your information, you acknowledge our ___ and understand your personal information may be processed in accordance with our ___ following guidelines in your country of application.

About the role: Samsara’s Automation team enables fast, high-quality software releases by building reliable test tools and frameworks, identifying opportunities to improve developer experience, and engaging cross-functionally to resolve key issues. In this role, a successful candidate will help build our Automation Test Framework. This key role will enable teams to ship high-quality products, ship firmware updates to our customers faster, and facilitate quality investigations. This position may be Remote-US. If remote, occasional travel may be required on a quarterly basis. You should apply if: • You want to impact the industries that run our world: The software, firmware, and hardware you build will result in real-world impact – helping to keep the lights on, get food into grocery stores, and most importantly, ensure workers return home safely., • You want to build for scale: With over 2.3 million IoT devices deployed to our global customers, you will work on a range of new and mature technologies driving scalable innovation for customers across industries driving the world's physical operations., • You are a life-long learner: We have ambitious goals. Every Samsarian has a growth mindset as we work with a wide range of technologies, challenges, and customers that push us to learn on the go., • You believe customers are more than a number: Samsara engineers enjoy a rare closeness to the end user and you will have the opportunity to participate in customer interviews, collaborate with customer success and product managers, and use metrics to ensure our work is translating into better customer outcomes., • You are a team player: Working on our Samsara Engineering teams requires a mix of independent effort and collaboration. Motivated by our mission, we’re all racing toward our connected operations vision, and we intend to win – together. In this role, you will: • Own Automation as a Product: Define and drive high-impact, end-to-end automation solutions. You don’t just facilitate testing; you architect the bridge between hardware development and rapid software delivery across the entire product lifecycle., • Drive Technical Vision & Delivery: Act as the technical North Star for the team. You take full accountability for the end-to-end delivery of complex automation solutions, while elevating the collective bar through intentional mentoring and technical leadership., • Identify & Build Opportunities: Proactively partner with Firmware and QE to uncover bottlenecks in the developer experience. You don’t wait for requirements; you identify friction points in testing speed and quality and build solutions to eliminate them., • Architect for the Future: Design and scale robust software frameworks capable of handling the rigorous reliability and performance demands of a global device fleet., • Optimize Workflows with AI: Pioneer the integration of AI tools and intelligent automation to streamline development and testing workflows, significantly reducing manual overhead and accelerating the feedback loop for our engineers., • Bridge the Hardware-Software Gap: Develop sophisticated software that turns physical hardware infrastructure into a seamless, scalable automation utility. You will integrate simulation and validation tools that support both current products and unreleased next-generation designs., • Drive Organizational Adoption: Act as an internal evangelist for your tools. You ensure long-term success not just by shipping code, but by conducting high-value demos, tutorials, and proof-of-concepts that prove the framework's value to Firmware and QE users., • Engineer Realistic Simulation: Create high-fidelity simulation environments that unlock platform-wide functional testing before hardware even reaches the bench., • Solve for the "Why": Create measurable impact by developing deep empathy for your internal customers. You identify their core pain points and move beyond "bug fixing" to recommend and implement strategic, long-term solutions., • Champion, role model, and embed Samsara’s cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices Minimum requirements for the role: • Five years of experience developing software, bonus points for emphasis on testing/software tools for product development and validation., • Understanding of tradeoffs between efficiency, scalability, and performance., • Extensive experience in code reviews, especially cross-functional/cross-discipline., • Experience creating and implementing hardware-in-the-loop simulation., • Technical understanding of communication protocols (TCP, UART, and wireless)., • Ability to design and develop hardware infrastructure for test applications. (e.g. power measurement tools, RF testing, etc.)., • Experience with test instrumentation, including the use of power supplies, power analyzers, battery simulators, call boxes, and GPS simulators., • Experience working and developing within a Linux environment. An ideal candidate also has: • A Product & Owner Mindset: You are obsessed with the "why." You possess deep customer empathy, take full accountability for end-to-end outcomes, and proactively adapt based on feedback to ensure long-term success., • Infrastructure Architect Experience: Proven track record of building and scaling automation and HIL testing frameworks from the ground up., • Hardware & Wireless Expertise: Hands-on experience testing embedded systems with CAN interfaces, and wireless protocols like BLE, WiFi, LTE, and GNSS., • Data-Driven Leadership: Expert in defining test strategies, triaging complex failures, and leveraging Python and data tools (e.g., SQL, Pandas, Databricks) to turn raw metrics into actionable insights., • Workflow Optimization: A proactive approach to streamlining development cycles, including the ability to leverage AI tools to automate manual overhead and accelerate feedback

About League Founded in 2014, League is the leading healthcare consumer experience (CX) platform, powered by artificial intelligence (AI), reaching more than 63 million people around the world and delivering the highest level of personalization in the industry. Payers, providers, and consumer health partners build on League’s platform to deliver high-engagement healthcare solutions proven to improve health outcomes. League has raised over $285 million in venture capital funding to date, powering the digital experiences for some of healthcare’s most trusted brands, including Highmark Health, Manulife, Medibank, and Shoppers Drug Mart. Position Summary League is seeking a Director / AVP, Delivery Enablement & Excellence to build and lead a new function responsible for delivery infrastructure, governance, and organizational transformation across the entire Delivery organization. This is a senior leadership and transformation role. You will own the systems, standards, and capabilities that enable League’s delivery teams to operate with consistency, predictability, and quality at scale. Your mandate spans four interconnected pillars: Delivery Enablement (methodology, training, knowledge management, and tooling), Financial Performance (delivery P&L, margin analysis, and resource supply/demand modeling), and Excellence & Transformation (talent development, competency frameworks, Centers of Excellence, and strategic transformation programs). You will take League’s delivery organization from reliance on individual heroics to a systematic, scalable, and repeatable operating model. This requires building a dedicated team from scratch, defining the standard delivery playbook, and driving organization-wide adoption through deliberate change management. The role has a direct and measurable impact on League’s margin improvement trajectory from 15% to 25%. Reporting to the Chief Delivery Officer with a dotted line to the CTO for technical standards, you will sit on the Executive Delivery Council alongside the VP Program Management, SVP Solutions Engineering & Delivery, VP, Client Solutions and SVP Member & Employer Services. You will also lead the Delivery Operations Review and Talent & Development Council governance forums. In this role, you will: PILLAR 1: DELIVERY ENABLEMENT 1. Delivery Methodology & Standards • Define, implement, and continuously refine the Standard Delivery Playbook covering the end-to-end delivery lifecycle from discovery through deployment and post-implementation optimization., • Establish scalable intake, planning, estimation, and release governance processes., • Drive consistency in Agile practices, sprint hygiene, dependency management, and release readiness across all delivery teams., • Develop playbooks, templates, checklists, and documentation to enable repeatable execution across squads, client programs, and external partners. 2. Training, Onboarding & Certification • Own onboarding and continuous training programs for all delivery staff including engineers, project managers, product managers, designers, and QA testers., • Develop and deliver role-based training on product and business context, scoping and discovery, technical standards, project management methodology, and client communications., • Build a tiered certification program (Associate, Professional, Expert) to formalize competency development across the delivery organization., • Reduce time-to-productivity for new hires (target: 30 days to 60% productivity)., • Extend enablement programs to SI partners and Developer Program customers to ensure consistent operational standards. 3. Tooling, Knowledge Management & AI • Own the standard Jira process: define the desired workflow, then configure the tool to match delivery needs. Drive 100% adoption., • Build and maintain a centralized platform knowledge repository organized by audience (engineer, PM, customer developer) with tiered content., • Own and maintain shared code libraries and design component libraries to promote reusability and consistency., • Drive adoption of AI tooling and workflows within the delivery organization; develop an AI-native delivery framework. 4. R&D Partnership & Release Enablement • Establish and manage a formal operating agreement with R&D covering platform documentation, dedicated SME access, and release readiness commitments., • Translate R&D documentation into delivery-focused training materials and maintain feedback loops on common implementation challenges., • Implement a Release Enablement gate in the R&D release process ensuring training materials, documentation, team briefings, and customer communications are ready before GA. PILLAR 2: FINANCIAL PERFORMANCE 5. Delivery P&L & Margin Optimization • Own delivery P&L management and forecasting in partnership with Finance., • Conduct project margin analysis and drive optimization initiatives toward the 25% target., • Quantify expected impact of enablement initiatives on utilization efficiency, rework reduction, and delivery velocity., • Support commercial model development, pricing discipline, and cost management. PILLAR 3: EXCELLENCE & TRANSFORMATION 6. Talent Development & Organization Design • Develop delivery competency frameworks and career pathing for all delivery roles., • Partner with VPs and SVPs on hiring plans, performance management, and team capability building., • Lead the Talent & Development Council governance forum with all Delivery VPs., • Drive employee engagement and retention within the delivery organization. 7. Transformation Program Management • Own the strategic transformation program to move the delivery organization from current state to target operating model., • Establish and evolve Centers of Excellence for specialized domains., • Manage Board reporting and strategic communications related to delivery transformation progress., • Design and execute a change management strategy (ADKAR framework) to drive adoption of new processes and standards., • Build a coalition of champions across Engineering, PM, Design, and QA to evangelize new approaches., • Implement a graduated adoption approach—voluntary to strongly encouraged to mandatory—with documented exceptions. 8. Growth & Commercial Operations (Shared) • New customer implementation methodology development., • Onboarding playbooks and acceleration frameworks., • Commercial delivery strategy including packaging/pricing models and service catalog development., • Partner ecosystem development for delivery models. About you: • 10+ years in delivery operations, program management, or engineering operations within a SaaS or digital platform environment, with progressive leadership responsibility., • Proven track record building delivery organizations “from chaos to order”—demonstrated success standing up new functions, defining standard operating models, and driving large-scale process transformation and adoption., • P&L management experience: ownership of or significant contribution to delivery financial performance, margin analysis, and resource planning., • Proven experience working closely with Software Engineering teams and credibly engaging with technical audiences on architecture, SDLC, and tooling decisions., • Experience operating in complex, multi-client or multi-workstream environments with both onshore and offshore delivery teams., • Enablement and training experience: ability to build and deliver scalable training materials, onboarding programs, and certification curricula., • Organizational change management expertise with demonstrated success driving adoption across cross-functional teams at scale., • Experience building and managing high-performing teams as well as coordinating matrixed resources across multiple functions., • Prior experience in digital health, health tech, or highly regulated environments is a strong asset. Security-Related Responsibilities: • Ensure access management is performed in compliance with the employee's role and responsibilities, • Responsibility and accountability for executing League's policies and procedures within the department/ team, • Notification of HR, Legal, Compliance & Security of any incidents, breaches or policy violations, • Compliance with Information Security Policies US APPLICANTS ONLY: The US-specific compensation range below for this full-time position is exclusive of bonus, equity and benefits. This range reflects the minimum and maximum target for base salaries for the position across all US locations. The salary range is intentional to account for the performance and career progressions a Leaguer will experience in the role throughout their time at League. Where in the band you may land is determined by job-related skills/experience. Your recruiter can share more about the specific salary range specific to your skills and experience during the hiring process. Compensation range for USA applicants only $212,200 - $259,400 USD Our employees come from different backgrounds, and we celebrate those differences. We are looking for the best candidates for our open roles, but do not expect applicants to meet every qualification in order to be considered. If you are excited about what you could accomplish at League and believe you can add value to our team, we would love to hear from you. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you are an individual in need of assistance at any time during our recruitment process, please contact us at ___. Our Application Process: Applying to a role you love can be exhausting, and understanding the next steps can feel vague and uncertain. You have done the hard part of submitting your application; let's do ours by sharing potential next steps • You should receive a confirmation email after submitting your application., • A recruiter (not a computer) reviews all applications at League., • If we see alignment with League's needs, a recruiter will reach out to learn more about your goals. The recruiter will also share the team-specific interview process depending on the roles you are exploring., • The final step is an offer, which we hope you will accept!, • Prior to joining us, we conduct reference and background checks. Additional checks could be required for US Candidates, depending on the role you are exploring. Here are some additional resources to learn more about League: Work Location: We have a mix of office-centric roles based in our vibrant Toronto office, and remote-eligible roles based anywhere in Canada or US. Each job posting will indicate where the role will be based. Regardless of the role’s posted location, all Toronto-area Leaguers (living within 65 km of our downtown HQ) collaborate in-office Monday through Thursday. Depending on your distance to the office, you’ll enjoy 10 or 20 Flexible Remote Days each quarter for focus and deep-work time. We are committed to fostering a meaningful work environment and connections for all Leaguers regardless of location. Recognize and Avoid Employment scams. Practice safe job searching. Scammers are getting craftier and leveraging fake job postings to get personal information. Know the warning signs and protect yourself from scammers. Learn more ___. Use of AI Notice We are committed to ensuring fairness and transparency throughout our hiring process. League may use Artificial Intelligence (AI) tools to assist in the screening of applicants for this position. Please check out our stance on using AI in recruitment ___. Review our for information on how League is protecting personal data.

The Kestra team has over 400 years of experience in the external and internal cardiac medical device markets. The company was founded in 2014 by industry leaders inspired by the opportunity to unite modern wearable technologies with proven device therapies. Kestra’s solutions combine high quality and technical performance with a wearable design that provides the greatest regard for patient comfort and dignity. Innovating versatile new ways to deliver care, Kestra is helping patients and their care teams harmoniously monitor, manage, and protect life. This position is accountable for the timely & compliant billing of customer orders to patients. When insurance coverage is available, this position is responsible for reviewing patient balances and ensuring accurate billing for services after federal, state and commercial insurance plans have processed their claims. This position will also establish payment arrangements with patients and collect on balances, following KMTS policies and procedures, while minimizing bad debt and continuous improvement of cash flow. This position will work side-by-side with the Director of Collections in improving the overall patient collection process, as well as collaborate with the various customer support teams across the organization to ensure an overall positive customer experience consistent with Kestra core values. ESSENTIAL DUTIES • Ensure patients statements are generating appropriately, reconciling patient balances identified in the revenue cycle management (RCM) system with both the insurance explanation of benefits (EOB) and our statement system., • Supports call center operations by receiving patient inbound calls, assisting patients with any questions or clarifications regarding their billing statement., • Works with the patient to establish payment terms consistent with Kestra policies and procedures, including but not limited to establishing payment plans, assisting the patient in applying for CareCredit or Financial Assistance, and/or negotiating discounts., • Utilize the various RCM systems to assist patients with making credit card and bank account payments, set up payment plans and initiate billing/statement holds., • Research and resolve patient billing concerns, escalating issues as appropriate to leadership., • Identify if specific receivables are to be qualified as refunds, adjustments or write-offs, initiating the appropriate transaction with the RCM system to resolve open accounts receivable (AR)., • Initiate patient outbound calls to drive patient cash collections., • Identify and communicate issues leading to patient complaints to supervisor, enabling continuous process improvement and a positive customer experience., • Review and complete daily /weekly tasks to achieve patient collection goals., • Assist in the development of training materials that will be shared across functions. COMPETENCIES • Passion: Contagious excitement about the company – sense of urgency. Commitment to continuous improvement., • Integrity: Commitment, accountability, and dedication to the highest ethical standards., • Collaboration/Teamwork: Inclusion of Team Member regardless of geography, position, and product or service., • Action/Results: High energy, decisive planning, timely execution., • Innovation: Generation of new ideas from original thinking., • Customer Focus: Exceed customer expectations, quality of products, services, and experience always present of mind. Education/Experience Required: • 5 years of experience in the healthcare billing and/or collection environment, • 3 years of experience in healthcare customer service environment, • 1 year in DME/HME environment, • Experience with Bonafide and/or CollectPlus, • Experience with Salesforce Supervisory Responsibilities • None Work ENVIRONMENT • Fast-paced, remote-based role, • Minimal noise volume typical to an office environment, • Extended hours when needed, • Kestra manufactures and provides life-saving products regulated by the Federal Food and Drug Administration and under contract with Medicare. Kestra maintains a drug free workplace and testing is a condition of employment post-offer. PHYSICAL DEMANDS • Frequent repetitive motions that may include wrists, hands and/or fingers, such as keyboard and mouse usage, • Frequent stationary position, often standing or sitting for prolonged periods of time, • Frequent computer use, • Frequent phone and other business machine use, • Occasional lifting required, up to 25 pounds TRAVEL Pay equity is an important part of Kestra’s Culture. Our compensation ranges are guided by national and local salary surveys and take into consideration experience level and internal equity. Each role is benchmarked based on the job description provided. If your qualifications and/or experience level are outside of the posted position, we encourage you to apply as we are growing fast and roles that are coming soon may not be posted. Salary: Annualized between $66,000 and $76,000. Depending on experience and location. Kestra Medical Technologies is an equal opportunity employer. Kestra Medical Technologies does not discriminate on the basis of race, color, religion, national origin, veteran status, disability, age, sexual orientation, gender identity and/or expression, marital status, or any other characteristic protected by law. We are unable to sponsor or take over sponsorship of employment visas at this time. Applicants must be eligible to work for any employer in the U.S. Kestra manufactures and provides life-saving products regulated by the Federal Food and Drug Administration and under contract with Medicare. Kestra maintains a drug free workplace and testing is a condition of employment.

As an Artist Support Associate, you’ll play a key role in delivering consistently exceptional experiences to our Artists throughout their creative journey, from booking studio time to resolving technical issues during sessions. This is a fully remote role focused on handling lower-complexity, less urgent, support tickets and providing efficient, high-quality assistance via digital channels. You’ll also contribute to core operational tasks, helping streamline internal processes and supporting the wider Artist Support Team where necessary. Role Responsibilities • Develop a strong working knowledge of PIRATE’s offering, including product types, processes, services and equipment to maximise positive outcomes, • Resolve Artist enquiries through inbound channels including phone calls, live messaging and emails, whilst also managing internal requests and processing equipment and estate reports with a high degree of speed and accuracy, • Primarily responsible for managing Tier 1 - Information and Account Support, Tier 1 - Aftercare, and Tier 2: Level 1 tickets for live session enquiries, • Processing GDPR Deletions and responding to Google and NPS reviews during downtime, • Escalating more complex cases to Specialists or Team Leads whilst retaining strong ownership of interactions Expected Behaviours • Role model Artist Support’s Mission Statement and ___ guidelines across all Artist-facing elements, demonstrating an intrinsic desire to deliver the best possible outcomes for our artists as well as other team members, • A strong desire to genuinely support Artists and uphold PIRATE.COM’s mission to create safe and inclusive creative spaces for everyone, • Approach all tasks with a solution-focused mindset and professional integrity, • Communicates with clarity, empathy and respect - both with Artists and colleagues, • Is proactive in flagging issues and sharing feedback, while maintaining accountability for their performance, • Shows deep commitment and reliability - arrives on time and completes tasks without prompting, and follows through on responsibilities, • Willingly contributes to a supportive, collaborative and growth-oriented team culture Required Experience • Experience in a high volume customer support environment - able to juggle conversations, tickets and inbound calls while staying calm and maintaining accuracy, • Working knowledge of Audio Equipment - We need someone who’s worked directly with DJ, Rehearsal or Production equipment either as a professional or hobbyist, • Experience with tools like Slack, Zendesk, Intercom / Freshchat or any of kind of CRM - we work with Zendesk, and we work quickly - we need someone who can hit the ground running, so fast typing skills are a must., • Experience of working in a time-sensitive environment - our Artists pay by the hour, their time is their money and their ability to enter a ‘flow’ state - we need to make sure they get there as quickly as possible. What’s in it for you? An hourly salary of $17.81 per hour for 12 contracted hours per week. • Shift 1: LA: Sun 6pm–Mon 12am