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Job DescriptionPOSITION TITLE: Registered Nurse (RN) – Remote Care Team LOCATION: ME, NH or VT HOURS: Full time, 37.5hrs/week, hourly (Non-Exempt) position UNION MEMBERSHIP: This position is represented by AFT union in NH/VT & MSEA union in ME POSITION PURPOSE • PPNNE’s Remote Care Team (RCT) provides both Telehealth clinical care to patients, as well as Centralized Clinical Support to both patients and health center staff at our 16 health centers regarding lab work follow up, patient communications, referral care coordination, and health information management Affiliate-wide. The Registered Nurse for Remote Care Team Nurse may serve as the first point of contact for patients via remote support services, ensuring outstanding customer service and patient satisfaction by collaborating with the team to provide high-quality patient centered care, while also attending to daily administrative centralized support duties Affiliate-wide.YOUR DAY- TO-DAY RESPONSIBILITIES:, • Schedule patients for appointments based on medication, symptom or follow up needs, • Provide excellent, patient-centered care in collaboration with PPNNE colleagues including licensed and non-licensed staff, • Counsel/educate patients regarding all services offered by PPNNE including general reproductive health care; all FDA-approved methods of birth control, including emergency contraception; pregnancy options; and other services related to physical and emotional health and wellbeing, • Assist the Remote Care Team managers with assigned responsibilities, primarily related to follow up of lab results, incoming patient medical questions, and care coordination in collaboration with members of the Remote Care Team, • Notify patients of results, follow up care plans, and send reminders for care, while completing communications within appropriate timeframes per Medical Standards and Guidelines (MS&G), • Triage and respond to incoming patient communications, via telephone and electronic communications, • Fulfilling prescription treatments based on lab result findings, • Assist with regular Clinical Quality Assurance initiatives and associated required audits, • Provide health care that is culturally and linguistically appropriate to PPNNE patient populations, • Demonstrate approach to sexual and reproductive health care consistent with Planned Parenthood’s philosophy, service standards and fundamental concepts of reproductive justice. JOB PERKS:, • Work with a group of dedicated professionals, • Collaborative Work Environment – PPNNE upholds high workplace values and patient service standards, fostering respect, engagement, and teamwork to create the best experience for employees and patients alike., • Cost Coverage for State RN licensure renewal, • Gain experience with a trusted leader in affordable, high quality, health care, • Gain experience using the Electronic Medical Records program EPIC, • Make a Difference! - Make a direct impact in your community by providing patients with access to high quality & essential health care services COMPENSATION:, • Pay Range - for this position is based on years of relevant work experience. Candidates with 0-6 years of experience can expect to earn between $36.27 - $40.85 per hour. As experience increases, so does the rate of pay, with candidates who have 19 or more years of direct experience earning up to $52.86 per hour.BENEFITS:, • Up to 3 weeks paid time off (increases with tenure) & up to 10 Paid Holidays, • Paid Parental Leave, • Medical, Dental & Vision Insurance, • PPNNE Funded Health Reimbursement Account to cover portion of medical deductible costs, • 403b retirement account and 2% employer match eligibility, • Employee Assistance Program (confidential counseling and resources), • Employee referral bonuses, • Employer Paid Short Term Disability & Life InsuranceKNOWLEDGE, SKILLS AND ABILITIES:, • RN, with associate degree in nursing (bachelor's degree preferred), plus 1-3 years of relevant clinical experience, or an equivalent combination of education and experience from which comparable knowledge and skills are acquired, • Compact RN license in Vermont, New Hampshire and Maine, • Ability to work completely remotely and collaborate effectively with remote team members across 3 states, • Excellent customer service skills and ability to discuss sensitive topics using trauma informed approach to care, • Experience with telephone and EHR portal triage, • Ability to navigate multiple digital applications at once including EHR, Microsoft 365 (Excel, Word, Teams, SharePoint), Outlook, RingCentral phones/faxing, and other technologies as needed, or willingness to learn

Job Description Position Title: Patient Service Representative (PSR) Remote independent contract worker position Competitive fee for service Flexibility – work around your schedule Lifesaving medical technology The Cardiac Management Solutions division of ZOLL Medical Corporation develops products to protect and manage cardiac patients, including the LifeVest® wearable cardioverter defibrillator (WCD) and associated technologies. Heart disease is the leading cause of death for both men and women in the U.S. At ZOLL, your services will help to ensure cardiac patients get the life-saving therapy they need. To date, the LifeVest® has been worn by hundreds of thousands of patients and saved thousands of lives. Preferred Candidates include (not limited to): RN, EMT, Paramedic, EMS, Firefighter, PA, LPN, MA, Phlebotomy, RCIS, CVT, EKG Technician, etc. All candidates reviewed on an individual basis. Summary Description: The Cardiac Management Solutions division of ZOLL, manufacturer of the LifeVest®, is seeking a Patient Service Representative (PSR) in an independent contractor role to train patients on the use and care of LifeVest ®. LifeVest® is worn by patients at risk for sudden cardiac arrest (SCA), providing protection during their changing condition. It is lightweight and easy to wear, allowing patients to return to their common activities of daily living, while having the peace of mind that they are protected from SCA. This is the perfect opportunity for the health professional with patient care and teaching experience to supplement his or her income. A typical LifeVest® patient is in the hospital awaiting discharge, and the Patient Service Representative sets up the equipment and trains the patient and caregivers on the use and care of the device. They also follow up with patients as needed to assure patient understanding and satisfaction. PSRs retain the flexibility to accept or decline assignments as their schedules dictate. Most assignments can be scheduled during free time – before/after work, and on days off. Responsibilities: • Contact caregivers and family to schedule services, • Willingness to accept assignments which could include daytime, evenings, and/or weekends., • Travel to patient’s homes and health care facilities to provide services, • Train the patient and other caregivers of patient (if applicable) in the use of LifeVest®, • Program LifeVest® according to the prescribing physician’s orders, • Measure the patient and determine correct garment size, • Review with patient, and have patient sign, all necessary paperwork applicable to the service., • Transmit signed copy of the Patient Agreement and WEAR Checklist to ZOLL within 24 hours of the assignment, • Manage device and garment inventory, • Have 1 year patient care experience, • Patient experience must be in a paid professional environment (not family caregiver), • Patient experience must be documented on resume, • Completion of background check, • Florida and Ohio candidates must complete a level 2 screening, fee not paid by ZOLL, • Disclosure of personal NPI number (if applicable), • Valid driver’s license and car insurance and/or valid state ID, • Willingness to pay a $30 annual DME fee which is deducted from a completed Work Order, • Willingness to pay for additional vendor credentialing (i.e. RepTrax) if needed geographically Powered by JazzHR BcRspmRtST