Field Service Technician
23 hours ago
Belle Chasse
Job DescriptionDescription: The Field Service Technician provides hands-on technical expertise, both proactive and reactive, to ensure safe, reliable, and high-quality service on client equipment. This role requires strong technical skills, customer-focused communication, and the ability to perform independently in demanding environments. If you’re a skilled technician who thrives in the field and values safety, quality, and customer satisfaction, this role offers the opportunity to make an immediate impact. Apply today! Travel: Yes, 80% within the US What You'll Do: • Perform field service activities including preventative/routine maintenance, installation, calibration, and emergency support on low-, medium-, and high-voltage power systems., • Troubleshoot and repair Point Eight Power and competitor equipment including breakers, shutdown switches, wiring harnesses, alternators, and battery systems., • Apply advanced troubleshooting, root cause analysis, and electrical control maintenance practices, including arc-resistant systems and field surveys., • Provide technical expertise and customer education on maintenance solutions with minimal supervision., • Support and mentor junior technicians under guidance of senior field service staff., • Deliver safe, high-quality work by following all safety standards and providing emergency on-call services when required., • Collaborate with Engineering, Production, and Sales teams to ensure accurate service estimations, cost reductions, and parts recommendations., • Participate in continuous improvement initiatives and uphold company standards for quality and customer satisfaction.What We're Looking For Education/Certifications • High School Diploma/GED Required., • Must reside in Louisiana, Texas, Alabama, or Mississippi (Required)., • Technical diploma in Industrial Electrical, Maintenance, or related field preferred., • EGSA Certification preferred. Experience • 4+ years’ experience in installation, testing, maintenance, or reliability of generators, governors, regulators, or switchgear., • 4+ years’ experience in power generation, utilities, oil & gas, marine, or energy industries., • Strong background in electrical controls (required)., • Engineering or PLC programming experience (preferred). Knowledge, Skills & Abilities • Customer Service: Skilled in assessing needs, solving problems, and ensuring satisfaction., • Technical Expertise: Strong troubleshooting of electrical/mechanical systems and controls., • Equipment Maintenance: Knowledge of Point Eight Power and competitor products., • Controls & Design: Familiar with PLCs (Allen-Bradley, Quantum, Premium), relay programming (Basler, Multilin, Sepam, Woodward, etc.), and communication protocols (Modbus, Ethernet, Fiber Optic)., • Mechanical/Electrical Tools: Proficient with multimeters, wrenches, drills, wiring tools, and soldering., • Software: Proficient in Microsoft Office Suite; experience with GE, Allen-Bradley, Siemens, Woodward devices., • Safety Compliance: Commitment to safety practices and regulatory compliance., • Communication: Strong verbal/written skills to interact with clients and produce reports., • Math: Intermediate skills in calculations, proportions, and measurements.Requirements:, • Valid driver’s license with a clear record (past 7 years)., • Liability insurance., • TWIC and valid Passport (required)., • Firefighting, scaffolding, first aid, and CPR certifications., • Ability and willingness to travel extensively, including internationally., • High School Diploma/GED Required., • Must reside in Louisiana, Texas, Alabama, or Mississippi (Required)., • 4+ years’ experience in installation, testing, maintenance, or reliability of generators, governors, regulators, or switchgear., • 4+ years’ experience in power generation, utilities, oil & gas, marine, or energy industries.