Sales management jobs in Savannah, Georgia - Page 5Create job alerts

Job Description Join the Food Lion Team – Produce Manager Wanted! Location: 2208 E Derenne Ave, Savannah, GA 31406 Position: Full-Time Produce Manager Food Lion is seeking a motivated and experienced Produce Manager to join our team at our Savannah location. As the Produce Manager, you will oversee the daily operations of our produce department, ensuring high-quality products, excellent customer service, and a well-organized and clean department. Key Responsibilities: • Manage the Produce Department: Oversee product selection, stock levels, and display arrangements to ensure an appealing and fresh selection of produce., • Customer Service Excellence: Provide outstanding service to customers by answering questions, assisting with product selections, and ensuring a pleasant shopping experience., • Supervise and Train Staff: Lead and mentor a team of produce associates, provide training, and ensure all team members meet company standards for quality and service., • Inventory Management: Monitor and maintain inventory levels, placing orders when needed to ensure the department remains fully stocked., • Quality Control: Inspect produce for quality, freshness, and compliance with safety standards, ensuring any product issues are quickly addressed., • Department Cleanliness and Organization: Maintain a clean and organized department, following company policies and procedures to ensure a safe and clean environment for both customers and staff., • Previous experience in a produce department or as a produce manager is preferred., • Strong leadership skills and the ability to train and manage a team., • Excellent communication and customer service skills., • Knowledge of produce varieties, handling, and storage., • Ability to work in a fast-paced environment and manage multiple tasks efficiently., • Must be able to lift and move heavy items as required for stocking and organizing the department., • Competitive pay and benefits package, including health insurance, paid time off, and retirement options., • Opportunities for growth and advancement within a large, supportive company.

Job Description The Landings Golf and Athletic Club is a private luxury residential club on Skidaway Island dedicated to providing members with an active lifestyle through resort-class amenities. Located 12 miles from historic Savannah, our Club offers members access to six championship golf courses, two marinas, 31 tennis courts, 15 pickleball courts, eight bocce courts, ten unique dining venues, five clubhouses, five swimming pools and a 52,000 sq. ft., wellness center. At The Landings Golf and Athletic Club, we place special importance on professionalism, courtesy, integrity, and teamwork. Our team of service professionals are the most important asset of our organization, and every contribution they make has a direct impact on our success. We are devoted to providing the best work experience and benefits possible for our team members through the below offerings. Come join our team on the Island of Much More! JOB DUTIES & RESPONSIBILITIES • Oversees all golf services and operations including but not limited to golf purchasing, • Management of golf cart maintenance and usage, tee-time reservations, starting and monitoring play, • Enforces all rules and regulations governing golf course usage, • Coordinates golf operations with Golf Course Maintenance Department and maintains close working relationship with Golf Course Superintendent, • Reviews and reports of financial variances at the end of each period, • Develops, in coordination with the Director of Golf Operations, annual operating budget and business plan, • Works in conjunction with the Tournament Director to manage and execute an innovative tournament program, • Coordinates with Golf Retail Director to maintain and oversee a profitable merchandise concession that is consistent with patron demographics and needs, • Establishes retail sales goals and forecasts with Director of Golf and monitors and analyzes reports, • Supervises physical inventories and the display of merchandise and assists in the development of necessary systems to safeguard inventories, • Implements cash and systems controls to ensure the safekeeping of assets, inventory, and resources, • Oversees and approves all weekly golf time sheets, payroll, purchase orders, invoices and preparation of reports required, • Oversees, monitors, and promotes the development of the assistant golf professionals in the PGA PGM program, • Thinks innovatively regarding day-to-day operations and presents new operational ideas to the Director of Golf Operations, • Plays with membership and guests and maintains a competitive level of golf skills, • Instructs Jr. Clinics and other clinics as necessary, • Conducts Hiring/ Staffing in cooperation with Human Resources, trains and supervises assistants, outside staff, and shop staff, • Completes employee evaluations in a timely manner and coordinates processes with Human Resources, • Implements company and departmental policies and procedures and schedules regular staff meetings, • All other duties as assigned MINIMUM QUALIFICATIONS & EXPERIENCE • Must be a Member of the Professional Golfer’s Association of America with experience at a private club with a high volume of play, • PGA member for at least 2 years preferred, • Must have experience in tournament operations, golf instructional programs, playing, and merchandising., • 3-5 years of management experience preferred, • Must have customer service, training and supervision of staff, fiscal experience, and tournament organization skills, • 5 or more years of experience in the business (under P.G.A. requirements) preferred CRITICAL SKILLS • Excellent communication skills with the ability to relate to a wide variety of people, • Must be able to understand and follow verbal/written instructions, • Must be able to use tact and understanding when dealing with a variety of customer service problems, including stressful and highly emotional situations, • Must have the ability to manage a diverse workload, prioritize and delegate in a fast-paced environment, • Must be highly organized and able to handle multiple tasks and to deploy resources effectively, • Must have the willingness to provide exceptional service to members and desire to provide leadership to position the department to achieve the mission, • Must be able to interpret the rules of golf, • Must be able to demonstrate solid playing skills PHYSICAL DEMANDS • Ability to walk and stand for extended periods, sit, reach, grasp, talk, hear, listen, bend, twist, kneel and perform repetitive motions, • Ability to push, pull, lift, carry or otherwise move up to 20 lbs, • Ability to work in a variety of outside weather conditions, including extreme heat, cold, wind and rain, • Ability to work varied shifts inclusive of evenings, weekends and holidays, • Playing golf and/or hitting golf balls 10% of shift

Job Description The Operations Support Manager (OSM) plays a crucial role in supporting the General Manager in overseeing daily operations, managing staff, ensuring the highest standards of customer service, and driving business success. This role requires strong leadership, problem-solving skills, and the ability to multitask in a fast-paced environment. The OSM will work closely with all departments to ensure smooth operations and will step in for the General Manager as needed. Food & Beverage experience preferred but not required. Compensation: $50,000+ Responsibilities: Key Responsibilities: • Operational Support: Assist the General Manager in overseeing the daily operations of the business, ensuring efficiency and consistency across all departments of Front Desk, Housekeeping, Maintenance, and Food & Beverage., • Team Leadership: Supervise, train, and develop staff members. Provide coaching, performance feedback, and implement strategies for staff retention and engagement., • Customer Service: Ensure an excellent customer experience by maintaining high standards of service, resolving any customer issues, and identifying areas for service improvement., • Compliance & Safety: Ensure compliance with company policies, local, state, and federal regulations, including health and safety standards. Maintain a safe work environment and handle any incident reports., • Sales & Marketing Support: Support the General Manager in driving sales initiatives, marketing campaigns, and promotions. Assist with the planning and execution of special events., • Problem-Solving: Address operational challenges and customer complaints in a timely and professional manner. Make decisions to resolve issues while maintaining brand standards., • Reporting & Communication: Provide regular reports to the General Manager regarding operational performance, staff issues, customer feedback, and any other key areas of concern.Qualifications:, • Experience: At least 1-2 years of experience in a managerial or supervisory role, preferably within hospitality., • Leadership Skills: Proven experience in managing teams, with a focus on motivating, coaching, and developing staff members., • Communication: Strong interpersonal and communication skills, both written and verbal, with the ability to interact effectively with all levels of staff, management, and customers., • Problem-Solving: Strong decision-making and problem-solving skills with the ability to manage multiple tasks simultaneously in a fast-paced environment., • Flexibility: Willingness to work flexible hours, including evenings, weekends, and holidays as required by business needs., • Technology Proficiency: Familiarity with IHG Brand Standards and Opera PMSAbout Company What We Offer • Opportunities for growth and career advancement, • Dynamic and supportive work environment, • Employee discounts and perks

Job DescriptionCompany Description Express Oil Change & Tire Engineers is the pre-eminent automotive maintenance provider in the nation with over 350 locations across 21 states, leading our industry through excellence, innovation, and growth. Don’t let our name fool you, in addition to our fast oil change bays, our locations can be your one-stop shop with certified technicians providing a variety of mechanical services, as well as tire services. Job Description At Express Oil Change & Tire Engineers, we are actively seeking top level, hands-on management candidates with a desire to grow into key leadership roles. As a Manager in Training, candidates will complete all levels of training while serving customers and learning all aspects of the Store and the Company. Our Management Training Program offers significant management and sales experience coupled with the opportunity to work for the pre-eminent automotive maintenance provider leading our industry through excellence, innovation, and growth. We encourage those interested in learning to truly manage a business as part of our accelerated leadership development track to apply today. Responsibilities include (but are not limited to): • Consistently creating results for customers, teammates and the company, • Responsible for ensuring the customers are greeted courteously and receive a high level of customer service, • Scheduling service appointments and answering questions in person and on the telephone, • Consulting customers on their service needs and keeping customers updated on the progress of their vehicles, • Providing the customer with a positive experience, • Ensuring our company’s high level of expectations are met, maintained, and exceeded, • Involvement in every aspect of the store operation, • Communicating accurately to teammates and technicians to establish time commitments that meet our standards and those of our customers, • Ability to step in when necessary to take on additional dutiesQualifications We are looking for: • High level of motivation with hands-on management skills, • Top-notch customer service skills with a desire to build long term trust and relationships with our customers, • Effective communication and interpersonal skills, • Automotive experience helpful but not required Additional Information All information will be kept confidential according to EEO guidelines. Physical Requirements: • Prolonged periods of standing, stooping, and bending, • At time, exerting 50 - 100 lbs of force occasionally and/or 10 - 25 lbs of force frequently and/or greater than 10 lbs of force constantly to move objects

Job Description Are you looking for a manager job in the restaurant industry that can lead to a career? We offer COMPETITIVE STARTING PAY, FLEXIBLE SCHEDULES, HEALTH BENEFITS, and 401k, ! Are you dedicated and ambitious? Come work with us. Work today, get paid tomorrow! Our Assistant General Managers balance being a great leader with delivering WOW service to our guests. Krystal Assistant General Managers understand the importance of providing great energy for restaurant teams and being fresh, friendly and fast for our guest, while focusing on restaurant operations. Essential Responsibilities Develop People Lives People First promise to welcome, include, grow and celebrate each team member and consistently exhibits PRIDE values (Promote teamwork, Respect everyone, Impress customers, Deliver Results and Exemplify Integrity) • Creates a great energy in the restaurant and sets the team up for success, • Empowers the team through Yes I Can, • Communicates effectively and engages the team in regular huddles, • Coaches and motivates the Shift Leaders and crew members, • Recruits and develops top grade talent, • Demonstrates commitment to goals and inspires others to deliver excellent performance, • Recognizes the team with U-Rock and Fresh, Friendly and Fast recognition tools Creates a fresh, friendly and fast service experience so good that guests can’t wait to come back to Krystal • Serves as a role model to create memorable guest experiences, • Coaches WOW service and creates a welcoming work environment, • Takes actions to solve and celebrates guest feedback Helps to bring the brand to life in the restaurant • Supports the Restaurant General Manager’s efforts in the community with local marketing and events, • Supports company-wide promotions, product launches and product samplings Maintains the balance between providing a high quality employee and guest experience, and achieving financial goals • Responsible for executing Krystal 9 operating systems, • Assists in developing sales forecast and schedules to ensure Quality, Service and Cleanliness will be met, • Monitors business: previous day numbers, schedules, cash shortage concerns, and HACCP Logs, • Reviews inventory efficiencies to create product (truck) orders, • Reviews inventory and evaluates food costs, • Controls food and equipment inventory, conducts daily and weekly inventory counts and keeps inventory records, • Implements and follows up on operations and financial action plans., • Analyzes sales and labor results throughout and after each shift Ensures the restaurant is a safe, sanitary and appealing place for everyone • Assists in the compliance with health, safety, cleanliness, security and fire policies, standards and regulations, • Excellent people leadership and guest service skills required, • Ability to work in a fast paced environment, • Ability to communicate effectively with guests, team members and Above Restaurant Leaders, • Ability to resolves issues in compliance with Krystal standards, • Must have high school diploma or equivalent, • Must be able to lift up to 50 pounds of force frequently to move objects, • Ability to carry products/boxes and miscellaneous items weighing no more than 50 pounds, • Consistently handles product preparation, • Ability to kneel and follow proper lifting procedures, • Consistently lifts for product preparation, stocking and inventory

Job DescriptionDescription: LUV Car Wash was founded in Sept of 2021, and we have rapidly grown to over 70 locations in 6 states, including CA, NV, FL, GA, PA, and NJ. We are looking to add a General Manager to our growing team to help us continue our mission to become the best car wash in the industry. Benefits: Bonus Eligible Overtime Available 401K match Health Benefits/HSA Vision Dental Life insurance Vacation Sick Time Employee Discount program EAP Pet Insurance Discount General Summary of Duties: The General Manager (GM) is responsible for all site operations including recruiting of staff, site safety, facilities management, customer service, driving sales, site compliance and the development of the car wash team. Reports to: District Manager FLSA Status: Exempt / Non- Exempt Physical Demands: • Occasional prolonged periods of walking/standing., • Work outside in varying weather conditions., • Recruit, train, coach and develop all teammates., • Create a culture of accountability within your site for LUV’s operational procedures., • Ensure compliance with LUV onboarding, orientation and training processes for all new teammates. Stay up to date on all process changes and enhancements., • Provide ongoing development, coaching and counseling to AGMs and high-potential hourly teammates., • Partner with HR on disciplinary issues including investigations and terminations., • Partner with District Manager to drive local volume and sales through strategic community outreach and marketing efforts., • Partner with District Manager on budget planning and forecasting, • Manage incoming inquiries in a timely, pleasant manner. Follow-up on action items as needed, quickly and accurately., • Review Paylocity reporting and approve payroll information for all employees on time. Submit commissions on time through proper avenues, • Complete all necessary checklists to standard and by associated deadlines, • Ensure teammates are always using prescribed sales scripts and guide-on procedures., • Ensure the site operates safely and in compliance with all regulatory, local, state and federal laws/regulations., • Create genuine connections with customers and foster relationships through superior customer service to build membership sales., • Create weekly schedule and manage site labor to LUV Car Wash standards., • Walk site throughout shift to ensure site is operating safely, efficiently and up to the LUV standards of service. Converse with customers regularly to ensure customer satisfaction., • Handle all customer issues/complaints. Work with District Manager to resolve all issues in a timely manner that results in positive outcomes and customer-retention., • Partner with Facilities to ensure all equipment is properly maintained, safely operated and maintenance requests are fulfilled in a timely manner to minimize site downtime. Requirements: Education: HS Diploma or equivalent preferred. Bachelor’s Degree in business management, hospitality or related field a plus. Experience: Minimum of three (3) years management experience required. Management in restaurants or hospitality is highly preferred. Experience in car wash or automotive industry a plus. Requirements: Excellent verbal and written communication skills. Strong organizational skills and ability to prioritize.

Job Description This is a seasonal position running from October/November - December. Exact start and end dates may vary slightly based on business needs, weather conditions, or staffing requirements. About Us Cherry Hill Programs brings the magic to every experience by capturing moments that last a lifetime. In partnership with retail locations, tourist attractions, and destinations across North America, Cherry Hill Programs contributes millions of holiday and souvenir experiences for children and families, year after year. As Local Manager, you will create the magic by overseeing daily operations for our photo operations and implement strategies to drive profitability and efficiency at your venue. The ideal candidate will also lead, develop, and motivate the local team to achieve personal, professional, and company goals. Our Local Manager Will Also • Promote a positive, collaborative environment and maintain our core values and policies, • Manage schedules, assign duties, and optimize labor to ensure all locations are staffed for success, • Determine staffing requirements and oversee hiring, onboarding, and training of all team members, • Ensure daily operations are maintained as scheduled, • Respond to all business calls or emails within a timely manner, • Create and reinforce a sales culture within the location to ensure team is knowledgeable, following proper cash handling procedures, and is maximizing sales potential to reach daily and monthly targets, • Verify DAILY bank deposits to DM, confirming bank deposit/credit card slips are w/financial paperwork, • Coach and develop team members to drive revenue, reduce cost and provide world class guest service, • Establish and maintain positive and successful vendor relations with staff at all locations, • Partner with host venue to support a seamless, efficient operation with a focus on guest service and profitability, • Address and resolve customer concerns or service failures appropriately to ensure optimal guest experiences and recovery, • Ensure accurate/timely preseason setup, breakdown and securing of all equipment at your location, • Other duties required/assigned as detailed in Employment Agreement What We’re Looking For • Positive attitude and strong work ethic, • Team player who can work independently and understands the importance of leadership, • Excellent time management and problem-solving skills as well as the ability to use good judgment and make strong, independent decisions, • Ability to process sales transactions and comfortable with cash handling, • Professional attire and good hygiene are a must, • Available to attend mandatory pre-season training, • Flexibility and willingness to work during “peak” retail hours, such as evenings, weekends, and holidays, • Available to work a minimum of 40 hours a week or as needed Knowledge, Experience & Skill • At least 18 years of age, • High School Diploma Required, • Previous retail/assistant manager and photography experience preferred, • Ability to lift and carry equipment up to 10-25 pounds and stand for prolonged periods of time What Else Can You Expect • A fun, fast paced, and passionate environment, • Career advancement opportunities, • Flexible schedule, • Referral program, • One free photo package for friends and family per staff member, • Must be used 2 weeks after the close of each season We Work Together to Win Together Our mission is simple: to bring magic to every experience by capturing moments that last a lifetime. We believe that building a diverse team, with a variety of backgrounds and experiences, is the best way to bring our mission to life. Cherry Hill Programs strives to provide a positive work environment that values excellence in safety and quality, free from discrimination and harassment. Every employee plays a part in our Company’s success and makes this a great place to work. Our people are the heart of our organization and the foundation of our success. Driven by our core values of safety, diversity, integrity, and collaboration, we strive to promote a culture that supports and encourages creativity, fairness, and inclusion.

Job Description As a member of the Goodwill Southeast Georgia leadership team, Retail District Managers are responsible for achieving budgeted sales, controlling departmental expenses, and attaining net contribution targets to support our mission-related services throughout local communities. This role is committed to safety, training, staff development, and accountability—ensuring consistent workplace operations that drive effective, efficient, and customer-focused retail stores. ???? Perks & Benefits Your journey with us ensures your work brings purpose as it directly impacts our mission services & the communities we serve. We welcome you as you are. To that end, we believe Goodwill’s strength lies in the diversity of those we employ, educate, and serve. • Competitive weekly pay, • Comprehensive benefits including health, dental, and retirement plans, • Generous paid time off (PTO) and holidays, • Associate shopping discount, • Celebratory activities, • Career advancement opportunities, • Partner with the Regional Manager to achieve budgeted sales and net income within your assigned district., • Manage key expense categories (labor, supplies, transportation, waste management) to maximize efficiency., • Educate store managers on aftermarket and online revenue opportunities., • Communicate financial performance and provide guidance to ensure teams meet budget expectations., • Read, interpret, and communicate budgets, targets, and key performance metrics. Staffing & Performance Management • Recruit, interview, and select retail leaders across district stores., • Step in as acting Store Manager when needed., • Monitor and adjust staffing levels to maintain labor targets., • Develop and implement training plans for new and existing associates., • Provide ongoing coaching, feedback, and recognition to drive performance excellence., • Administer annual reviews and professional development plans. Communication • Maintain proactive communication with leadership, team members, and stakeholders., • Share updates on organizational initiatives, events, and policy changes., • Respond promptly to service, assistance, and information requests. Safety, Loss Prevention & Compliance • Promote a culture of safety across all store operations., • Conduct root-cause analysis of incidents and implement preventative measures., • Ensure compliance with OSHA, labor standards, and CPSC recall requirements., • Conduct audits to evaluate operational standards, store appearance, and customer/associate satisfaction., • Partner with Asset Protection and support departments to address facility, technology, and compliance needs. Training, Presentations & Reporting • Provide on-site training to support operational and performance standards., • Review and report data on sales, production, donations, and KPIs., • Communicate performance highlights and operational challenges to senior leadership. Customer Service • Ensure all stores exceed customer and donor service standards., • Model exceptional customer service in all interactions., • Resolve customer issues and provide coaching to staff to strengthen service delivery. Continuous Quality Improvement & Planning • Drive continuous improvement by reinforcing SOPs and innovative practices., • Support annual planning, budgets, and capital expenditure needs., • Partner with leadership to achieve strategic organizational objectives. Mission Advancement • Champion Goodwill’s mission and identify opportunities to integrate mission-related hires into retail operations., • Represent Goodwill in the community and participate in outreach activities., • High school diploma or equivalent required; some college coursework in business or marketing preferred., • At least 5 years of supervisory experience in a fast-paced retail environment., • Strong leadership skills with the ability to inspire, motivate, and communicate across all levels of store personnel., • Demonstrated ability to train, coach, and develop associates., • Excellent organizational and prioritization skills to achieve results., • Strong judgment and discretion in decision-making., • Ability to work a flexible schedule, including evenings, weekends, and holidays., • Availability to respond to texts, emails, and calls after hours. Learn more about Goodwill here: Watch Video About Us: Goodwill is an EEO employer and is committed to serving members of the military, Veterans and their families by encouraging them to apply for vacancies that fit their area of knowledge and/or expertise. Our goal is to help ensure that the transition from military service into the workforce is as smooth as possible and reflects our appreciation for the dedication devoted to protecting our country. Goodwill provides access and opportunities to those with disabilities. If you are a qualified individual with a disability or a disabled veteran, you may request an accommodation if you are unable or limited in your ability to use or access our online application system as a result of your disability. Applicants with disabilities may contact Goodwill’s Human Resources Department at 912.354.6611 for assistance in accessing the on-line application system. Please be sure to include your name, preferred method of contact, and details on your requested accommodation. Goodwill will make every effort to respond to your request promptly.

Job Description Operations Manager Department – Executive Office Reports to – General Manager What’s the job? As a key member of the property leadership team, the Operations Manager works closely with the General Manager to oversee and guide the total operations of the property. You will be responsible for assisting with the overall performance of the property’s operations, including (but not limited to) guest satisfaction, brand quality assurance, budget, labor, and personnel management. As Operations Manager, you support the successful execution of all operational departments in the hotel which may include Front Office, Housekeeping, Complimentary Breakfast and Engineering/Maintenance. The Operations Manager will be the champion of the hotel’s operations and serve as an extension of the General Manager in their absence. Your day-to-day Guest Experience • Ensure the hotel exceeds Opal goals and brand standards for guest satisfaction and service., • Collaborate with colleagues and hotel team members to establish and implement services and programs that meet or exceed guest expectations., • Serve and build relationships with guests – ask for their feedback and show them hospitality., • Represent and build the hotel’s online reputation on review sites., • Communicate daily activity and guest feedback with all other hotel department managers., • Serve and build relationships with guests – ask for their feedback and show them hospitality., • As Operations Manager, you will have a comprehensive and authoritative knowledge of all Operations departments., • Motivate, coach / mentor, and train team members, set goals and hold team members accountable., • Provide feedback, rewards, and recognition to team members., • Develop programs and initiatives to increase team engagement that are aligned with the service philosophy., • Develop, implement, and monitor team member succession planning to ensure future bench strength., • Oversee HR related actions in accordance with rules and policies, includes active participation in team member recruitment and on-boarding., • Demonstrate a high level of integrity, take ownership of personal and team actions, communicate effectively, promote collaboration, nurture a positive, professional work environment, and adhere to Opal’s Standard Operating Procedures., • Effectively manage and control all operational expenses, including front desk, breakfast area, labor, overtime, food and market, supplies, etc., enforce Opal’s procurement guidelines., • Continually seek and implement cost saving strategies., • High school diploma or higher-level education, • Two years minimum experience in a hotel supervisor/managerial position, • Must be a strong leader, self-motivator, team builder and willing to work 50+ hours per week with flexibility (minimum five days per week)., • Must speak fluent English (other languages preferred), • Specific Requirements, • Be proficient in the use of the property management system, accounting system, and facilities management software; train team members on all requisite systems., • Have a functional understanding of all operations department operational procedures., • Enforce all existing and new policies and procedures for all Operations departments., • Maintain proper staffing in all Front Desk, breakfast, and housekeeping areas according to occupancy levels., • Conduct regular performance reviews and provide feedback to hourly team members., • Send a daily end of the day activity and accomplishment email to the General Manager and a copy to the Opal Director of Operations., • Constantly monitor front office communications logs., • Monitor the appearance of all staff, to ensure they are following company uniform policy., • Be the hotel champion for attaining loyalty enrollment goals, • Conduct daily huddles and individual meetings as needed., • Participate in all departmental meetings with the General Manager., • Supervise delegated responsibilities and follows up., • Be proficient in the use of all front office equipment such as credit card machine, copier and fax., • Maintain all equipment, conduct inventories as per standard operating procedures, and maintain office and breakfast area supplies at par., • Effectively communicate unique situations, unusual developments or problems with GM and leadership team., • Handle guest complaints effectively and hospitably, in accordance with Opal and Brand standards., • Be willing and able to work any shift, including night audit and fill in when other employees are not able to work their scheduled shift., • Complete weekly schedules for assigned departments per standard operating procedures., • Understand the Chart of Accounts in order to code hotel invoices for the Front Office and the breakfast area., • Process reservations and cancellations by mail, telephone, fax and central reservation systems referrals., • Process reservations and cancellations received from sales office and other hotel departments., • Have complete knowledge of room types and offered rate plans., • Open and close out discount rates on reservation systems when applicable., • Fully understand the hotel’s franchise policy on guaranteed reservations and no-shows., • Exhibit exceptional leadership skills., • Promote goodwill by being courteous, friendly, and helpful to guests, managers, and all other associates., • Respond to Franchise guest surveys and online reviews (TripAdvisor, Google, Expedia, etc.)., • Effective communication skills, • Pleasing Personality, • Team player, • Great listener, • Open with praise, discreet with criticism, • Willing to work on weekends and holidays as required, • Well-groomed and professional appearance, • Quarterly Bonus potential, • 7 Paid Holidays per year, • Bereavement Leave, • Medical, Vision, Dental and Supplemental benefits, • 401(k) package, • Life Insurance policy benefit, • PTO (Paid Time Off), • Employee Friends & Family Room Rate Discount (not valid at your place of employment) Performance shall be measured by the following: • Budgeted RevPAR, • STR Report RevPAR Index, • Guest Service Index (GSS), • Associate Standard Index (ASI) The statements in this job description are intended to represent the key duties and level of work being performed. They are not intended to be ALL responsibilities or qualifications of the job. Equal Opportunities Employer