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Job DescriptionDescription: About Us With over 115 years of proud history, our family-owned automotive dealership has built a reputation for excellence, trust, and a commitment to our employees and customers alike. We take pride in our highly tenured team, supportive work environment, and a strong culture of promoting from within. We are looking for a dedicated Payroll Administrator to join our growing team and help us continue delivering top-tier service from the inside out. Position Summary As a Payroll Administrator, you will play a critical role in ensuring accurate and timely payroll processing for our employees. You'll work closely with our HR and accounting teams to maintain compliance, support reporting functions, and provide outstanding service to our staff. Key Responsibilities Process bi-weekly payroll for multiple departments in a timely and accurate manner Maintain and update employee payroll records Manage payroll deductions, benefits, and wage garnishments Prepare and distribute payroll reports for internal and external use Ensure compliance with federal, state, and local payroll regulations Respond to employee payroll inquiries professionally and promptly Support HR and accounting teams with audits and year-end reporting Requirements: Qualifications 2+ years of payroll experience (automotive industry a plus, but not required) Strong knowledge of payroll best practices and applicable laws Experience with payroll software (e.g., ADP, Paychex, or dealership systems like CDK preferred) High attention to detail and excellent organizational skills Strong communication and interpersonal abilities Ability to handle sensitive information with discretion and confidentiality Why Join Us? • Be part of a respected, 4th-generation family-owned business, • Work in a team environment with long-standing, experienced employees, • Enjoy opportunities for growth and advancement within the company, • Competitive pay and benefits package, • Supportive leadership and a workplace that feels like family Apply today and become a part of our enduring legacy. We’re excited to meet candidates who are passionate about accuracy, integrity, and supporting a team that drives success every day

About us LifeMD is a leader in virtual primary care, headquartered in NYC, and we're redefining how healthcare meets technology. Our vertically integrated digital care platform powers telemedicine, laboratory services, and pharmacy solutions, serving over 200 conditions across all 50 states. At the heart of this transformation is our team of 50+ talented developers, engineers, and tech innovators building state-of-the-art systems that make healthcare smarter, faster, and more accessible. From architecting scalable backend systems to crafting intuitive user experiences, we are pushing boundaries every day. Recognized as one of the fastest-growing healthcare tech companies (#166 on Deloitte Fast 500 in 2023), LifeMD is not just a healthcare company—it’s a tech company revolutionizing healthcare. If you're passionate about building impactful technology, solving complex challenges, and seeing your code change lives, LifeMD is the place to grow, innovate, and make a difference. Join us and let's build the future of healthcare—together. 🚀 About the role LifeMD is seeking an experienced IT Support Specialist, Level 3 to join our Information Technology team. In this role you will serve as the highest tier of internal technical support, acting as the final escalation point for complex and critical incidents that Level 1 and Level 2 support cannot resolve. You will bring deep expertise in enterprise networking, infrastructure, cloud platforms, identity systems, and security operations. In addition to core L3 support responsibilities, you will serve as LifeMD’s primary Jira administrator, owning the configuration, governance, and ongoing optimization of Jira Software and Jira Service Management. You will partner closely with engineering, security, and operations leadership to maintain system reliability and compliance across LifeMD’s telehealth platform. Core Responsibilities: • Advanced Technical Support & Incident Resolution: Serve as the final escalation point for complex issues from L1 and L2 support teams, owning expert-level diagnosis and resolution through to closure. Investigate and resolve critical incidents spanning IT infrastructure, enterprise networking, cloud platforms (AWS), enterprise applications, and security systems. Lead root cause analysis for major incidents, producing post-incident reports with corrective action plans. Participate in on-call rotations for Severity 1 and Severity 2 incidents outside of standard business hours., • Advanced Network Troubleshooting: Perform in-depth network diagnostics including packet capture and protocol analysis (Wireshark or equivalent), routing and switching diagnostics (BGP, OSPF, VLANs, spanning tree), firewall rule review, VPN connectivity failures, and DNS/DHCP resolution issues., • Systems Administration & Infrastructure Support: Administer and support enterprise IT systems including identity platforms (Active Directory, Okta), endpoint management (MDM), and SaaS applications. Manage and troubleshoot complex networking issues at an infrastructure level. Support AWS cloud infrastructure including EC2, S3, IAM, and CloudWatch. Coordinate with Information Security on vulnerability remediation, access control reviews, and security incident response., • Jira Administration: Serve as LifeMD’s primary Jira administrator, owning configuration, governance, and ongoing optimization of Jira Software and Jira Service Management. Design and manage projects, boards, workflows, permission schemes, and issue type configurations. Build and maintain automation rules, administer user access controls, manage integrations with Confluence, Slack, and GitHub, and develop dashboards and reports providing visibility into SLA compliance and incident trends. Evaluate and deploy plugins and marketplace apps; maintain governance documentation aligned with ITIL best practices., • Process Improvement & Documentation: Identify systemic gaps in support operations and translate findings into actionable process improvements. Develop and maintain knowledge base articles, runbooks, and SOPs for L1 and L2 teams. Contribute to ITSM process development — incident, change, and problem management — in alignment with ITIL standards., • Stakeholder Communication & Collaboration: Communicate proactively with end users, IT leadership, and cross-functional stakeholders on incident status, resolution timelines, and planned maintenance. Partner with IT leadership to ensure Jira configuration and ITSM tooling stay aligned with organizational governance objectives. Basic Qualifications: • Technical Skills:, • Advanced network troubleshooting proficiency: packet capture and protocol analysis, routing and switching diagnostics (BGP, OSPF, VLANs, spanning tree), firewall rule analysis, VPN diagnostics, DNS/DHCP failure resolution., • Strong knowledge of enterprise IT infrastructure including identity platforms (Active Directory, Okta), endpoint management, and cloud platforms (AWS preferred)., • Expert-level Jira administration (Jira Software and Jira Service Management), including workflows, permission schemes, automation rules, and integrations. Atlassian certifications (ACP-120, ACP-420, or equivalent) strongly preferred., • Experience with ITSM frameworks and best practices, particularly ITIL (Foundation certification preferred)., • Scripting proficiency in Python, PowerShell, or Bash for systems administration and automation tasks., • Hands-on experience with AWS services including EC2, S3, IAM, and CloudWatch., • Familiarity with CI/CD pipelines, GitHub, and DevOps toolchains as they relate to IT support handoffs., • Familiarity with AI-assisted IT operations tools is an advantage., • Prior experience in healthcare IT or a regulated industry; familiarity with HIPAA compliance requirements is a plus., • Soft Skills:, • Structured, methodical approach to diagnosis and problem-solving under pressure., • Strong written and verbal communication skills with the ability to explain complex technical concepts to non-technical stakeholders., • Ability to manage multiple high-priority incidents simultaneously without losing resolution quality., • High sense of ownership, accountability, and proactive follow-through., • Collaborative mindset with the ability to work across engineering, security, and operations functions., • Customer-centric approach with a genuine commitment to end-user experience., • Experience and Qualifications:, • Bachelor’s degree in Computer Science, Information Technology, or a related field, or equivalent practical experience., • Minimum 5 years of progressive IT support experience, with at least 2 years in an L3 or senior IT support capacity., • Minimum 2 years of hands-on Jira administration experience in an enterprise environment., • Atlassian certifications (ACP-120, ACP-420, or equivalent) strongly preferred., • ITIL Foundation certification preferred; advanced ITIL certifications a plus., • Salary Range: $80,000-$100,000, • Health Care Plan (Medical, Dental & Vision), • Retirement Plan (Roth 401k), • Life Insurance (Basic, Voluntary & AD&D), • Unlimited PTO Policy, • Paid Holidays, • Short Term & Long Term Disability, • Training & Development

The Application Management Services Lead will be responsible for overseeing the application support and management team. This person is the primary point of contact for Evora customers with AMS contracts for incident management. The lead ensures that the customer receives acknowledgement of Evora’s receipt of incident, enhancement request et cetera. It is the responsibility of the lead to assess tickets and assign work to the appropriate resource(s). This role includes managing application performance, ensuring high availability, and delivering effective solutions that meet business needs. The ideal candidate will possess strong communication skills, technical expertise, and a deep understanding of application lifecycle management. • Oversee the delivery of contracted AMS services in accordance with agreed-upon terms., • Assist in the preparation and management of budgets for application support activities., • Lead continuous improvement initiatives to optimize service delivery and enhance customer satisfaction., • Identify opportunities to expand client use of the ServiceNow platform and its capabilities., • Lead and coordinate the international support project team., • Foster a collaborative and innovative team culture., • Monitor and ensure ticket processing adheres to SLA requirements., • Manage incidents, problems, and change requests, ensuring timely resolution and proper documentation., • Collaborate with customers to identify issues and enhancement needs, prioritizing support tasks accordingly., • Lead small enhancement projects, acting as project manager., • Liaise with development teams to coordinate defect fixes, updates, and application enhancements., • Monitor and report on application performance and support KPIs., • Prepare regular status reports for senior management and stakeholders, including resource hours, budget vs. actuals, completed work, and upcoming tasks., • Support customer Change Management procedures and provide documentation for Change Advisory Board (CAB) review., • Communicate team availability (e.g., holidays, PTO) to customers regularly., • Ensure timely completion of team timecards by end of day Friday., • Bachelor’s degree in Computer Science, Information Technology, or a related field or equivalent years of experience, • Minimum of 5 years of experience in application management, support, or related roles., • Strong understanding of application lifecycle management and ITIL frameworks., • Familiarity with cloud technologies, databases, and software development methodologies., • Excellent problem-solving and analytical skills., • Strong communication and interpersonal skills., • ITIL, PMP, or relevant application management certifications preferred., • ServiceNow Certified System Administrator (CSA) preferred., • Technical understanding and enjoyment of learning the latest technologies, • High degree of customer orientation, as well as enjoyment of working with customers and colleagues, • Experience in IT Service Delivery/Customer Care Management, • Work from Home, • Training & Development Programs (Learning Credits Available for Certifications), • Competitive Paid Time Off Benefits, • Competitive Salary & Incentive Compensation Program, • Healthcare Plan (Medical, Dental & Vision), • 401(k) with Employer Match, • Annual company trips in the United States and Globally, • High autonomy with the possibility to implement topics holistically and independently

At Northwestern Medicine, every patient interaction makes a difference in cultivating a positive workplace. This patient-first approach is what sets us apart as a leader in the healthcare industry. As an integral part of our team, you'll have the opportunity to join our quest for better healthcare, no matter where you work within the Northwestern Medicine system. At Northwestern Medicine, we pride ourselves on providing competitive benefits: from tuition reimbursement and loan forgiveness to 401(k) matching and lifecycle benefits, we take care of our employees. Ready to join our quest for better? The Coding Specialist I reflects the mission, vision, and values of NM, adheres to the organization's Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards. The Coding Specialist I performs Current Procedural Terminology (CPT) and International Classification of Diseases, volume 10 (ICD10) coding through abstraction of the medical record with a focus on Evaluation and Management services. This position trains physicians and other staff regarding documentation, billing and coding, and performs various administrative and clerical duties to support the roles core function. The Coding Specialist I also demonstrates understanding and knowledge to resolve Optum coding edits. Responsibilities: • Utilizes technical coding expertise to review the medical record thoroughly, utilizing all available documentation to abstract and code physician professional services and diagnosis codes (inpatient admissions, bedside procedures, and/or diagnostic services)., • Follows Official Guidelines and rules in order to assign appropriate CPT, ICD10 codes and modifiers with a minimum of 95% accuracy., • Provides documentation feedback to physicians., • Maintains coding reference information., • Trains physicians and other staff regarding documentation, billing and coding for their specialty., • Reviews and communicates new or revised billing and coding guidelines and information with providers and their assigned specialty., • Attends meetings and educational roundtables, communicates pertinent information to physicians and staff., • Resolves pre-accounts receivable edits. Identifies and reports repetitive documentation problems as well as system issues., • Makes appropriate changes to incorrectly billed services, adds missing unbilled services, provides missing data as appropriate, corrects CPT and ICD10 codes and modifiers. Adds MBO tracking codes as needed., • May collaborate with Patient Accounting, PB Billing, and other operational areas to provide coding reimbursement assistance; helps identify and resolve incorrect claim issues and may assist with drafting letters in order to coordinate appeals., • May work with Revenue Cycle staff and Account Inquiry Unit staff as requested, assists in obtaining documentation (notes, operative reports, etc.). Provides additional code and modifier information, • Meets established minimum coding productivity and quality standards for each encounter type based on type of service coded., • May perform other duties as assigned. Required: • Registered Health Information Administrator (RHIA), Registered Health Information Technician (RHIT) or Certified Professional Coder (CPC) certification or Certified Coding Specialist (CCS)., • Zero (0) to two (2) years experience in a relevant role., • 94% accuracy on organization's coding test. Preferred: • Bachelor's degree or Associate's degree in a Health Information Management program accredited by the Commission on Accreditation for Health Informatics and Information Management Education (CAHIIM)., • Previous experience with physician coding. Northwestern Medicine is an affirmative action/equal opportunity employer and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or any other protected status. Benefits We offer a wide range of benefits that provide employees with tools and resources to improve their physical, emotional, and financial well-being while providing protection for unexpected life events. Please visit our _ section to learn more.

Company Description Palmetto is a leading clean tech company on a mission to accelerate the transition to a clean energy future. With a belief that consumers can have it all, we are an uncompromising energy company that makes coming clean a no brainer. Our award-winning technology platform empowers homeowners, businesses, and entrepreneurs to adopt renewable energy through simple, scalable, and innovative solutions. Operating at the intersection of B2B and D2C, we offer software, financial products, and services that drive real environmental impact—without compromising value. We deliver end-to-end solutions for whole home electrification that put clean energy within reach for all. Our employees are our most valuable resource. We foster a promote-from-within culture that prioritizes talent development, career growth, and purpose-driven work. Palmetto offers a comprehensive benefits package—including unlimited PTO, medical, dental, and vision coverage, paid parental leave, retirement plans, and more—so you can have it all both personally and professionally. Palmetto prioritizes people, planet, and profit—backed by a culture that values collaboration, impact, and balance. Join us in building a brighter, cleaner world. Location This position will be based remotely in the United States. Summary of Role The Senior Salesforce Product Manager role will drive the continued development of Palmetto's Salesforce platform in alignment with Palmetto’s business needs and objectives. The Salesforce Product Manager owns the product strategy, roadmap, and weekly sprint priorities for Palmetto’s Salesforce team by serving as the primary business liaison and subject matter expert on the platform’s ever-evolving features and capabilities. The Salesforce Product Manager will also consult with other Product teams regularly to align on cross-product priorities. Strategic & Tactical Key Responsibilities of the Salesforce Product Manager: • Understand Palmetto’s business processes and organizational priorities, • Proactively engage with stakeholders regularly to understand their evolving needs, • Manages technical SFDC lead and delivery team, • Proactively builds reporting to support business operations, as well as track sprint delivery and progress of the SFDC delivery team(s), • Develop, maintain, and communicate the Salesforce product’s vision and roadmap, • Establish and track progress against evolving business initiatives for the Salesforce team, • Manage, prioritize, and refine User Stories for the Salesforce product backlog, • Work closely with peers in your department to ensure that your projects and initiatives align with the priorities of their related systems i.e. accounting and financial systems, • Lead Salesforce product roadmap and sprint planning meetings with the Salesforce development team, • Lead solutioning conversations and technologies for products that live within or touch the Salesforce system, • Facilitate daily standups with the Salesforce development team, • Engage with business stakeholders and end-users to resolve impediments to Product development as they arise, • Manage end-user testing, communications, release management, and roll-out plan for new Product feature releases, • Align with other Palmetto Product Owners when needed to maintain cross-product alignment, • Manage MANY priorities across the org and drive the strategic vision and implementation of Salesforce enhancements to support Palmetto’s growth and business needs, • Very strong technical foundational knowledge and understanding of the Salesforce platform and various clouds (Sales, Service, Field Service Lightning, etc.) Qualifications • 3+ years of experience at a technology company or consulting firm, • 5+ years of experience working in an Agile development environment and participating in Agile ceremonies, • Ability to manage many competing priorities and complex projects, • Salesforce certifications highly preferred (consultant, administrator, etc.), • 3+ years of experience working with middleware for Salesforce (BOOMI, Tray.IO, or other) along with DevOps tools (Gearset or other), • Experience translating business needs into strong user stories/requirements for new product features, • Technical aptitude and expertise in the Salesforce platform as well as other applications commonly integrated with Salesforce, • Excellent organizational and project management skills; can manage priorities and dependencies across teams, • Excellent communication skills with experience translating technical concepts to non-technical audiences, • Strong leadership skills rooted in high EQ, with an ability to rally cross-functional teams towards demanding goals, • Is regarded as a subject matter expert in Salesforce; can set up working agreements with other teams on how to use, engage and request updates to their service., • Has strong alignment to the Palmetto mission of building the green energy future, and examples of working within Palmetto core values:, • Customer Mindfulness: we are conscientious of and empathetic towards the needs of our customers., • Inclusion & Diversity: We are steadfast in our commitment to the advancement of inclusion and diversity of our people, ideas, thoughts, and acts., • Rituals: We create practices that keep us disciplined in the pursuit of our goals, • Longevity: We build for the future, • Happiness: We encourage employees to focus on their well being, • Openness: We provide complete transparency to our colleagues, even when it is uncomfortable. Employment is contingent upon the successful completion of a background check. Employment is contingent upon the successful completion of a background check. Equal Employment Opportunity Palmetto embraces diversity and is an Equal Employment Opportunity employer. Employment is decided on the basis of qualifications, merit, and business need. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or any other status protected under federal, state, or local law. For more about our Privacy Policy, visit: _

Part-time Description Schedule - Class schedule works well even if you already have a daytime job. Work from Home (WFH) - Remote work must be performed while residing in California, New Mexico, Florida or Massachusetts CIAT Location: San Diego, CA and Albuquerque, NM Reports to: Dean of Education (DOE) Status: Non-Exempt Employment Type: Variable-Hour (Part-Time) Summary Are you passionate about positively changing the lives of others? California Institute of Applied Technology (CIAT) is growing and seeking educators and professionals with a passion for mentoring others. If this is you, please contact us! CIAT prepares students for professional success by offering practical training in today’s most competitive technology fields to make sure students are job-ready. With a large selection of courses, flexible schedules, and an online campus, we aim to empower the working student. We are laser-focused on student success, whether just starting out, making a career change, or transitioning into civilian life, CIAT prepares students for success! Teaching: • Available to teach synchronous online courses via Microsoft Teams on Monday and Tuesday every week, • Plan and organize instruction in ways that maximize virtual student learning and engagement, • Modify, where appropriate, instructional methods and strategies to meet diverse student’s needs, • Employ appropriate teaching and learning strategies to communicate subject matter to students Mastery of Subject Matter: • Possess thorough and accurate knowledge of Service Now workflow deployment. Specifically, hands on experience with ServiceNow administration, application development, and performance analytics., • Collaborate with colleagues, attend meetings and academic initiatives for overall program improvement, • Stay current in their subject matter through professional development, involvement in professional organizations, and attending meetings, conferences, or workshops, • Keep updated with advancements and best practices in adult education and instructional design, participating in relevant workshops, conferences, and training sessions to enhance teaching skills and incorporate innovative methods into virtual course delivery Curriculum Development: • Design, update, and align course materials with college standards for adult learners, • Develop hands-on labs, assessments, and other course materials, while evaluating their effectiveness, • Build and maintain course shells and templates, including syllabi, exams, discussions, assignments, and assessments, • Select the instructional materials that align with course objectives, • Keep curriculum, syllabi, textbooks, and Canvas up to date, • Review course material for accuracy and relevance, providing recommendations for improvements, • Ensure compliance with accreditation standards for instructional quality and education Adhering to College Policies and Procedures: • Maintain compliance with accreditation related to instructional and the quality of education, scheduled class hours requirements and CIAT policies and procedures, • Promote collaboration with other staff members and participate in the implementation of new projects, ideas, etc., • Adhere to the CIAT business casual attire. Please refer to the CIAT Employee Handbook for the complete policy. Clothing should be neat, clean, and without rips and holes. We can accommodate CIAT polo shirts Requirements • Bachelor's degree (required), • Preferred degree in Business Administration, Information Technology, Computer Science, Organizational Management, or related Technology and/or Business Administration fields., • Official transcripts of the bachelor's degree must be provided, • Minimum of three years of professional experience working with ServiceNow or two years of ServiceNow administration experience and one year of IT Service Management experience., • Preferred Industry Certifications not limited to ServiceNow Certified Application Developer, ServiceNow Application Specialist, ServiceNow Systems Administrator, or ServiceNow Implementor. Prior experience in curriculum development and instructional design for college-level courses is preferred, • Preferred experience in Canvas, Moodle, Cornerstone, Blackboard, Saba, Chamilo or iSpring., • Demonstrated expertise and knowledge in using the functions and features of the ServiceNow platform. Demonstrate an understanding of ServiceNow principles and best practices., • Ability to work collaboratively with colleagues, academic departments, and administration to support student success, achieve institutional goals and contribute to a positive and inclusive culture, • Commitment to fostering an inclusive and supportive learning environment that respects the diversity of students' backgrounds, experiences, and perspectives, • Knowledge of current trends, best practices, and didactic approaches in higher education, • Demonstrated ability to deliver engaging and effective lesson plans that meet the diverse needs of students, • Strong communication skills, both verbal and written, with the ability to effectively convey information and interact with students, colleagues, and others, • Compliance with all college policies, procedures, and regulations, including those related to academic integrity, student conduct, and instructional delivery, • Adhere to CIAT’s compliance requirements to ensure all Federal, State, accreditation, and institutional policies and procedures are being met, • Follow communication guidelines to ensure high levels of customer satisfaction and professionalism, • Must be able to embody CIAT’s mission, vision, purpose and values Position Type and Expected Hours of Work This is a variable hour position. Days and hours of work are usually Monday through Friday, but weekend and evening hours are required. Live classes are scheduled twice a week (Monday and Tuesday) from 6:00pm-9:30pm pacific time Supervisory Responsibility This position has no supervisory responsibilities Values Values such as integrity, excellence, customer service, teamwork and mutual respect are some of those that remain constant, regardless of changes in our company. When identifying company values, it is important that those values are being demonstrated in the course of business each day. Our values set expectations for how employees and managers interact with every person while representing the company. • We are passionate about education and student success, • We value integrity and excellence in our employees and students, • We treat ourselves and our students with dignity and respect, • We believe in and encourage innovation at our school to better help our students succeed, • We have a customer centric focus and we want people highly committed to achieving goals, where our success equals student’s success, • We are accountable for our actions and focus on improvements moving forward, • We have a growth mindset with a sincere belief that every student can do better and achieve their goals, • We expect every employee to be an example of conduct and professionalism, being a role model to students and colleagues, • We commit to an inclusive and supportive learning environment that respects the diversity of students' backgrounds, experiences, and perspectives, • We foster lifelong learning and professional development Physical Demands These physical demands are representative of the physical requirements necessary for an employee to successfully perform the essential functions of the job. Reasonable accommodation can be made to enable people with disabilities to perform the described essential functions: • Essential functions of this role require sitting for extended periods of time, • Ability to type, use a computer to search for information and input information while speaking on the phone is required, • The employee will frequently be required to use the computer, mouse and telephone to conduct the regular tasks of this role, • The employee will be required to compute simple to simple mathematical calculations as a normal part of this role Work Environment While performing the responsibilities of this remote position, the job holder will work in a home office environment. Reasonable accommodation may be made to enable people with disabilities to perform the essential functions of the job. This role routinely involves using standard office equipment such as computers, phones, and virtual communication tools. Employees are expected to ensure that their home office is a safe and ergonomic working environment. Employees must maintain data security and confidentiality in accordance with company policies and use secure connections for all work-related activities. Expectations regarding work hours, availability, and time tracking will be clearly communicated and must be adhered to. The company is not responsible for maintaining home office environments beyond the provision of reasonable accommodation and necessary work-related equipment. Workers' compensation and liability for injuries that occur in the home office will be covered as per company policy and applicable laws. This remote work policy is designed to comply with all relevant local, state, and federal laws. AAP/EEO Statement California Institute of Applied Technology provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, California Institute of Applied Technology complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. California Institute of Applied Technology expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of California Institute of Applied Technology’s employees to perform their job duties may result in discipline up to and including discharge. California Institute of Applied Technology California Institute of Applied Technology California Institute of Applied Technology. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time, with or without notice. Salary Range The starting salary range for the Workflow Deployment- ServiceNow Adjunct Instructor is $38.00-$42.00 hourly/DOE. We base salary offers on a variety of considerations, such as education, experience, equity and other business and organizational needs. #ZR

Evora is the trusted ServiceNow partner focused on innovative digital maintenance and field service solutions based on real-life scenarios. Our core focus on the platform is within the Customer Workflows vertical where we seek to be the leading implementation partner for Field Service Management. We believe you should work somewhere awesome, so we’ve put a focus on our employees by offering one of the best work packages in the partner space. As a ServiceNow Solutions Architect, you will be responsible for designing, implementing, and optimizing Field Service Management solutions on the ServiceNow platform. You will work closely with stakeholders to understand their field service needs, develop tailored solutions, and ensure successful deployment and integration of FSM functionalities. • Pre-Sales Engagement:, • Act as the primary technical expert in pre-sales meetings, demonstrating ServiceNow FSM capabilities and how they align with client requirements., • Collaborate with sales teams to identify client needs and develop customized FSM solutions that address specific business challenges., • Solution Design & Proposal Development:, • Design comprehensive FSM solutions on the ServiceNow platform, including workflows, integrations, and customizations., • Develop detailed proposals, including solution designs, implementation plans, and value propositions, to support sales efforts and win new business., • Client Presentations & Demos:, • Prepare and deliver engaging presentations and product demonstrations to showcase ServiceNow FSM solutions to potential clients., • Highlight the benefits and features of FSM solutions and how they can drive operational efficiency and improve field service management., • Requirement Gathering & Analysis:, • Conduct in-depth needs assessments and workshops with prospective clients to gather requirements and understand their field service processes with Business Process Consultants and Project Managers, • Translate client requirements into effective ServiceNow FSM solutions and articulate the technical approach and benefits., • Technical Expertise & Thought Leadership:, • Stay up-to-date with the latest ServiceNow FSM features, industry trends, and best practices., • Provide thought leadership and insights on FSM trends and innovations to clients and internal teams., • Collaboration & Support:, • Work closely with sales teams, consultants, and project managers to ensure alignment between pre-sales activities and project execution., • Support the transition of pre-sales engagements to post-sales implementation teams, ensuring a smooth handover and alignment with client expectations., • Documentation & Compliance:, • Create and maintain documentation related to solution designs, proposals, and client engagements., • Ensure compliance with organizational standards and practices in proposal development and client interactions., • Proven experience as a ServiceNow Solutions Architect with a focus on Field Service Management., • Extensive experience in designing, configuring, and implementing ServiceNow FSM solutions., • Demonstrated experience in integrating ServiceNow with other enterprise systems., • Deep understanding of ServiceNow FSM modules and their capabilities, as well as other ServiceNow Modules, such as ITSM, CSM, and HRSD, • Proficiency in ServiceNow development, including scripting (e.g., JavaScript, Glide API) and application customization., • Experience with integration technologies such as REST, SOAP, and middleware platforms., • ServiceNow Certified System Administrator (CSA) required., • ServiceNow Certified Application Developer (CAD) or ServiceNow Certified Implementation Specialist (CIS) in Field Service Management is preferred., • Strong problem-solving skills and analytical abilities., • Excellent communication and interpersonal skills, with the ability to engage with stakeholders at all levels., • Ability to manage multiple projects and priorities effectively., • Remote-First Work – Work from home with flexibility to collaborate across regions., • Career Growth & Learning – Learning credits for ServiceNow certifications and ongoing professional development., • Competitive Compensation – Competitive salary plus bonus compensation tied to impact., • Generous Time Off – Competitive PTO to support balance and recharge time., • High Autonomy – Ownership over solution design with the ability to influence technical direction., • Global Team Experiences – Annual company trips in the U.S. and internationally., • Meaningful Work – Hands-on impact delivering real-world ServiceNow Field Service Management solutions.All resumes/CVs must be submitted in English, to be considered. Equal Opportunity Employment Statement: Evora IT Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

About Gray Media: Gray Media, or Gray, is a multimedia company headquartered in Atlanta, Georgia, formally known as Gray Television, Inc. The company is the nation's largest owner of top-rated local television stations and digital assets serving 113 television markets that collectively reach approximately 36 percent of US television households. The portfolio includes 77 markets with the top-rated television station and 100 markets with the first and/or second-highest-rated television station, as well as the largest Telemundo Affiliate group with 45 markets totaling nearly 1.5 million Hispanic TV Households. The company also owns Gray Digital Media, a full-service digital agency offering national and local clients digital marketing strategies with the most advanced digital products and services. Gray's additional media properties include video production companies Raycom Sports, Tupelo Media Group, and PowerNation Studios, and studio production facilities Assembly Atlanta and Third Rail Studios. We understand that life needs balance. That is why we offer our employees and eligible family members a comprehensive benefits package, including: • Comprehensive Medical(Rx), Dental, and Vision Coverage, • Health Savings Account with Company contributions, • Flexible Spending Account, • Employer-paid life and disability benefits, • Paid parental leave benefits, • Adoption and Surrogacy Benefits, • 401(k) Plan, including matching and profit-sharing contributions, • Employee Assistance Program, • Voluntary benefits, including Hospital Indemnity, Critical Illness, Accident Insurance, and supplemental life insurance coverage, • Paid Time Off, including Relocation PTO, • Focus on Caring Salary/Wage: $85,000 - $110,000/yr. Shift and Schedule: TBD Job Type: Full-Time _ Job Summary/Description: Gray Media is looking for a Cloud Engineer to join the Gray Digital Development CloudOps team. This role will work alongside our Staff Engineer and development teams to help design, deploy, and maintain cloud infrastructure and services in Amazon Web Services (AWS). The Cloud Engineer will assist developers in safely deploying applications, improving reliability, and building scalable cloud architecture for both public-facing products and internal platforms. This position is fully remote. This role is ideal for someone with hands-on AWS experience who wants to grow deeper into cloud architecture, automation, and DevOps practices while working across multiple teams and applications. Duties/Responsibilities include, but are not limited to: • Assist in designing, implementing, and maintaining AWS cloud infrastructure for web applications and internal systems, • Develop and maintain serverless applications using AWS services such as Lambda, API Gateway, and DynamoDB, • Support and improve CI/CD pipelines using AWS CodePipeline, GitHub Actions, and related automation tools, • Collaborate with developers to create and review AWS CDK infrastructure code and deployment strategies, • Maintain and support authentication services using Amazon Cognito, • Configure and monitor application logging, metrics, alarms, and uptime reporting using CloudWatch and related services, • Help implement alerting and reporting related to system availability, performance, and cloud cost usage, • Implement secure configurations including IAM roles, policies, and least-privilege access, • Assist with API integrations, routing, and networking configurations within AWS environments, • Maintain storage solutions such as S3 and data services, including DynamoDB and RDS, where applicable, • Work with the CloudOps team to improve the reliability, scalability, and cost efficiency of cloud resources, • Provide guidance and documentation to development teams on deploying and operating applications in AWS, • Participate in code reviews for infrastructure and automation changes, • Stay current with emerging AWS services and evaluate new capabilities such as AI integrations (e.g., AWS Bedrock) Qualifications/Requirements: • 2+ years of hands-on experience working with AWS in a professional or production environment, • Experience building or supporting applications using services such as Lambda, API Gateway, S3, DynamoDB, or RDS, • Familiarity with Infrastructure as Code concepts (AWS CDK, CloudFormation, Terraform, or similar), • Experience using Git and GitHub for version control and collaboration, • Understanding of RESTful APIs and basic web application architecture, • Experience troubleshooting deployments, application errors, or cloud service issues, • Familiarity with monitoring and logging concepts (CloudWatch metrics, logs, and alerts), • Understanding of authentication and authorization concepts (OAuth, tokens, identity providers, etc.), • Ability to work independently while collaborating across multiple teams, • Strong problem-solving skills and willingness to learn new technologies Preferred (but not required): • AWS Certified Solutions Architect, Developer, or SysOps Administrator certification, • Experience with CI/CD automation pipelines, • Experience with AWS CDK or other Infrastructure-as-Code frameworks, • Experience writing application code in TypeScript, Python, or similar languages, • Exposure to Google Cloud Platform (GCP) services or willingness to learn and support limited GCP integrations alongside AWS infrastructure, • Familiarity with cost optimization practices in cloud environments, • Experience working with containerized workloads (Docker or Kubernetes) If you feel you’re qualified and want to work with a great group of people, go to _, you may type in the job title, station call letters, or click on "apply now", upload your resume, cover letter, and references (Current employees who are interested in this position can apply through the Gray-TV UltiPro self-service portal) GDM-TV/Gray Media is a drug-free company Additional Info: Gray Media provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Gray Media complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Gray Media expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Gray’s employees to perform their job duties may result in discipline up to and including discharge.

_ ultimate goal is for an America where all kids are successful, regardless of zip code, income, background, or ability. At PRI, our focus is on ensuring that all children in rural places achieve success. Partners for Rural Impact was born out of our place-based partnership in Appalachia, where we’ve worked for 25 years to create student opportunity and success. Position Summary The Controller is a full-time position that reports to the Vice President of Finance. The Controller is an essential role that leads PRI’s efforts to design and implement a financial management system that accurately tracks funding streams and enables PRI to complete annual financial reports and monthly financial reports of cash flows, profit and loss, and statements of activity. The Controller guides financial compliance for PRI and ensures required annual audits are performed, and financial statements that fairly represent the organization’s financial position are prepared. The position leads and operates with the goal that All Rural Students Succeed. Primary Duties and Responsibilities To perform this job successfully, an individual must be able to perform each primary duty satisfactorily. The requirements of the position are representative of the knowledge, skill, and/or ability , with regular and predictable attendance essential. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Leadership & Team Development • Provide technical and operational leadership for Accounting staff to help fulfill the overall service mission of the department, including general accounting, accounts receivable, and accounts payable, • Provide coaching, mentoring, performance feedback, and professional development opportunities to support employee growth and effectiveness., • Establish clear roles, responsibilities, performance expectations, and accountability measures for team members to ensure effective workload distribution, operational efficiency, and business continuity, • Collaborate with leaders across PRI, including Purchasing, Human Resources, Grant Services, Finance, and other functional areas, to support cross-functional initiatives and advance organizational priorities Financial Management • Manage financial reporting and reconciliation processes, including reviewing and approving supporting documentation, evaluating reporting metrics, and ensuring the accuracy and integrity of systems used to generate financial reports, • Research, analyze and provide guidance to leadership on policies, protocols or procedures to implement that support compliance with all federal, state, and local taxing and financial management requirements ensuring appropriate tax returns are filed and submitted, • Collaborate with the VP of Finance to oversee budget policy and protocol, financial forecasting, and cash flow for administration, existing programs, and proposed new sites to include preparing the annual operating and capital budgets as applicable, • Establish and monitor strong financial internal controls and ensure compliance with GAAP, state and federal laws to ensure stewardships of private and public investments, • Research and advise on use of new technologies such as AI to address process improvements and automation of routine tasks, • Oversight of banking processes, bank reconciliation, payroll wire preparation, month-end and year-end close, fixed assets, and all financial statements, • Oversee the annual Single and financial statement audit process and ensure a clean financial audit. Lead annual internal audit activities to support continuous improvement and test internal controls, • Provide treasury cash management and maintain banking relationships, • Serve as a business partner to PRI’s senior leaders to implement financial processes and ensure financial compliance, • Monitor PRI’s tax reporting compliance with local, state and federal taxing authorities and make recommendations to PRI’s leadership on continuous improvements opportunities for tax related protocols, processes and submissions Financial Systems • Establish and maintain documented financial processes, workflows, and standard operating procedures to support accurate, efficient, and compliant financial operations, • Lead operational financial management systems and protocols for entities such as the Appalachian Educational Service Agency where PRI is serving as the entities Financial Administrator, • Oversee the accounting operations of the organization including all general ledger, accounts payable and accounts receivable functions, and organizational reconciliation processes, • Regularly assess PRI’s financial management systems including expense reporting, financial statement and reporting capacity, and ledger/budgeting processes and make recommendations to PRI’s leadership on gaps, weaknesses or inefficiencies Position Location & Schedule The position will be considered for remote work with local, state, and sometimes national travel . Normal business hours are Monday through Friday, 8:00 a.m. to 5:00 p.m. ET with in-office, hybrid and/or remote work a possibility. Because of the nature of the responsibility to schools, partners, funders, and to the service region, individual offices or departments may have operating hours that extend beyond this period and may include evening and/or weekend hours. Minimum Qualifications Education required to ensure success in this position: • Bachelor’s degree in accounting is, • A CPA, CMA or ACCA is Experience required to ensure success in this position: • 10+ years of mid-to-high level financial management experience, including budgeting, forecasting, reconciliation, tax management, and accounting operations, including management of multi-million-dollar budgets, • At least 3 years of people management experience, • Experience preparing nonprofit financial statements including the 990, • Demonstrated experience in preparing financial statements, preparing nonprofit tax documents and managing financial processes, • Proven leadership skills with experience leading staff who monitor time-sensitive and confidential information, • Experience leading implementation of financial systems Special skills, knowledge and abilities: • Excellent analytical, organizational, and problem-solving skills, • Strong written and verbal communication skills, • Proficiency with accounting software, financial reporting systems, and Microsoft Office applications, • Ability to collaborate effectively across departments and with external partners, • Ability to supervise and develop accounting staff, • Collaborative and collegial leadership capabilities, • Ability to multi-task, manage priorities, and meet deadlines, • Belief that all rural students can succeed License, certification, or registration necessary: • Completion of pre-employment background check Physical requirements: • Ability to work in a high energy office, • Ability to accurately communicate and exchange information with partners, stakeholders, and/or meeting participants, • Ability to occasionally lift up to 25 lbs, • Ability to travel independently by car and plane both regionally and nationally, • Ability to operate standard office equipment, • Ability to operate motor vehicle Environmental conditions: • Work in a fast-paced setting with frequent interruptions and shifting priorities Additional Company Information PRI offers a wide array of benefit options, to meet the financial, educational, and health needs of you and your family. • Comprehensive insurance plans including medical, dental, vision, and prescription coverage., • Flexible spending accounts, plus an employee assistance program., • Life and long-term disability insurance and retirement plan., • Generous paid time off work options including vacation, sick leave, and annual holidays, in addition to paid parental leave., • Tuition assistance and professional development for employees. Partners for Rural Impact is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, age, national origin, ancestry, citizenship, disability, or veteran status.

Vultr is on a mission to make high-performance cloud infrastructure easy to use, affordable, and locally accessible for enterprises and AI innovators around the world. With 33 global cloud data center locations, Vultr is trusted by hundreds of thousands of active customers across 185 countries for its flexible, scalable, global Cloud Compute, Cloud GPU, Bare Metal, and Cloud Storage solutions. In December 2024 Vultr announced an equity financing at a $3.5 billion valuation. Founded by David Aninowsky and self-funded for over a decade, Vultr has grown to become the world’s largest privately-held cloud infrastructure company. Vultr Cares 100% company-paid insurance premiums for employee medical, dental and vision plans. 401(k) plan that matches 100% up to 4%, with immediate vesting Professional Development Reimbursement of $2,500 each year 11 Holidays + Paid Time Off Accrual + Rollover Plan Commitment matters to Vultr! Increased PTO at 3 year and 10 year anniversary + 1 month paid sabbatical every 5 years + Anniversary Bonus each year $500 stipend for remote office setup in first year + $400 each following year Internet reimbursement up to $75 per month Gym membership reimbursement up to $50 per month Company paid Wellable subscription Join Vultr Vultr is seeking a highly skilled and experienced Corporate IT Support Specialist to be the first line of technical support for our globally distributed team, keeping employees productive as we power one of the world's largest independent cloud platforms. The ideal candidate is a customer-focused helpdesk professional with strong fundamentals in endpoint troubleshooting (macOS and Windows), SaaS administration, identity and access management, and MDM tooling, paired with excellent communication skills and a white-glove service mindset. This is a highly visible role in a high-growth technology company, which will require owning the daily ticket queue, managing employee onboarding and offboarding, provisioning hardware and access, supporting a fully remote workforce, and building the documentation and runbooks that help IT scale alongside the company. This is your opportunity to join our fast growing team and leave your mark on Vultr and the future of Cloud Infrastructure. Key Responsibilities Own the daily helpdesk ticket queue, triaging and resolving issues across hardware, software, and access requests within established SLAs Troubleshoot endpoint issues on macOS and Windows devices for fully remote employees, escalating complex problems to senior IT staff when appropriate Administer core SaaS platforms (Google Workspace, Slack, Zoom, and similar tools), including user provisioning, license management, and group permissions Manage employee onboarding and offboarding end-to-end, including hardware shipping, account creation, access provisioning, and timely deprovisioning Configure and maintain endpoints through MDM platforms (Intune, or equivalent), ensuring devices remain compliant with security policies Support identity and access management workflows in Okta (or equivalent SSO/IdP), including SSO integrations, MFA enforcement, and group-based access Maintain an accurate hardware and software asset inventory, tracking devices throughout their lifecycle from procurement to retirement Develop clear documentation, runbooks, and self-service resources that empower employees and reduce repeat tickets Engage with employees through chat, video, and ticketing channels to deliver a responsive, white-glove support experience across multiple time zones Partner with Security, People Operations, and senior IT teammates on larger initiatives, audits, and tooling rollouts Qualifications 2+ years of experience in a helpdesk, IT support, or corporate IT administrator role, preferably supporting a remote or distributed workforce Hands-on experience troubleshooting macOS and Windows endpoints, including hardware, software, networking, and peripheral issues Working knowledge of SaaS administration across platforms such as Google Workspace, Slack, Zoom, and similar collaboration tools Experience with identity and access management platforms (Okta, JumpCloud, Azure AD/Entra ID, or equivalent), including SSO, MFA, and group-based provisioning Familiarity with MDM/endpoint management tools such as Jamf, Intune, Kandji, or equivalent Experience with ticketing and ITSM platforms (Jira Service Management, Freshservice, Zendesk, or similar) Strong written and verbal communication skills, with the ability to explain technical concepts clearly to non-technical users Demonstrated customer service mindset with a track record of delivering responsive, white-glove support Ability to manage multiple priorities independently in a fast-paced, fully remote environment Industry certifications such as CompTIA A+, Network+, Security+, Apple Certified Support Professional, or Microsoft 365 Certified are a plus Compensation $60,000 - $70,000 Final compensation will vary depending on years of experience, background/skill set, location, and applicable laws. We are an equal opportunity employer and are committed to creating an inclusive environment for all employees. We welcome applications from individuals of all backgrounds and experiences, and we prohibit discrimination based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected status under applicable laws. Vultr will consider qualified applicants with arrest or conviction records in accordance with applicable laws and will not conduct a background check until after an offer of employment has been extended and accepted. We also take your privacy seriously. We handle personal information responsibly and follow applicable laws, including U.S. privacy rules and India’s Digital Personal Data Protection Act, 2023. Your data is used only for legitimate business purposes and is protected with proper security measures. Where allowed by law, applicants may request details about the data we collect, access or delete their information, withdraw consent for its use, and opt out of nonessential communications. For more details, please see our .

LightFeather is seeking a highly skilled Lead ServiceNow Developer to play a critical role in designing, developing, and deploying ServiceNow solutions for federal government projects. This role requires deep technical expertise, strong leadership, and the ability to drive the successful implementation of ServiceNow applications while ensuring optimal performance, security, and scalability. The ideal candidate will have extensive experience in ServiceNow platform architecture, development, integrations, and workflow automation, along with the ability to lead teams in an Agile environment. This is a Full Time, Remote Position. Location: Fully Remote (EST hours) Job Type: Full-time Clearance Requirement: U.S. citizenship is required for this position due to federal contract requirements and the need to obtain and maintain a Public Trust level security clearance Responsibilities: • Lead the design, configuration, development, and deployment of ServiceNow applications, ensuring alignment with business requirements and industry best practices., • Develop, customize, and enhance ServiceNow modules, including but not limited to ITSM, ITOM, HRSD, App Engine, and Service Portal., • Create and manage complex workflows, business rules, UI policies, ACLs, and automation scripts using JavaScript, GlideScript, and Flow Designer., • Develop custom widgets and UI components for the Service Portal using AngularJS, HTML, CSS, and JavaScript., • Lead integration efforts with external systems using REST APIs, SOAP APIs, MID Server, Integration Hub, and third-party connectors., • Ensure platform security, compliance, and best practices, including role-based access controls (RBAC) and data governance policies., • Mentor and lead a team of ServiceNow developers, providing guidance, technical oversight, and best practices for efficient solution delivery., • Collaborate with stakeholders and business analysts to translate requirements into scalable, maintainable ServiceNow solutions., • Troubleshoot and resolve platform issues, optimize system performance, and conduct root cause analysis., • Work within an Agile framework (Scrum/Kanban), participating in sprint planning, backlog grooming, and daily stand-ups., • Document technical solutions, workflows, and architecture designs for internal knowledge sharing and client handover. Required Qualifications and Skills: • Active DHS Public Trust clearance or higher., • 9+ years of hands-on experience with ServiceNow platform development and administration., • ServiceNow Certified System Administrator (CSA)., • Strong expertise in ServiceNow App Engine and custom application development., • Advanced knowledge of ServiceNow Service Portal Development, including widget customization and UI scripting., • Experience integrating ServiceNow with external systems using REST, SOAP, and third-party APIs., • Proven ability to lead development teams and ensure efficient, high-quality solution delivery., • Experience working in Agile environments with tools like Jira or Azure DevOps., • Experience with CI/CD pipelines and DevOps practices for ServiceNow application deployment., • Experience working with Amazon Web Services (AWS)., • Strong scripting skills in JavaScript, GlideScript, and Flow Designer., • Excellent communication skills with the ability to present technical concepts to both technical and non-technical audiences., • Strong leadership and mentoring skills, with experience managing development teams., • Exceptional problem-solving, analytical thinking, and troubleshooting abilities., • Excellent stakeholder management, communication, and presentation skills., • Conflict resolution expertise to mitigate risks and ensure project success. Preferred: • Experience with HR Service Delivery (HRSD) solutions within ServiceNow., • Deep expertise in ServiceNow platform architecture and solution design., • Experience with scripting languages such as JavaScript, GlideScript, and UI policies/business rules., • Proficiency in designing and implementing complex integrations using Integration Hub and external APIs. Why Join LightFeather? At LightFeather, you're not just taking a job—you're joining a purpose-driven team that delivers innovative, mission-critical solutions to make a real difference. You'll work on diverse, meaningful projects that challenge and inspire you, alongside some of the best minds in the industry. LightFeather is an Equal Opportunity Employer. We consider all qualified applicants for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, disability, veteran status, genetic information, or any other status protected by applicable federal, state, or local law.

At Northwestern Medicine, every patient interaction makes a difference in cultivating a positive workplace. This patient-first approach is what sets us apart as a leader in the healthcare industry. As an integral part of our team, you'll have the opportunity to join our quest for better healthcare, no matter where you work within the Northwestern Medicine system. At Northwestern Medicine, we pride ourselves on providing competitive benefits: from tuition reimbursement and loan forgiveness to 401(k) matching and lifecycle benefits, we take care of our employees. Ready to join our quest for better? The Coding Specialist II reflects the mission, vision, and values of NM, adheres to the organization's Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards. The PB Coding Specialist II performs Current Procedural Terminology (CPT) and International Classification of Diseases, volume 10 (ICD10) coding through abstraction of the medical record with a focus on more complex encounters and/or has expertise with HCPCs procedural codes. This position has deep understanding of disease process, A&P and pharmacology and acts as a key collaborator with Providers and Clinical areas to ensure the medical record accurately reflects the patient's service. This position trains physicians and other staff regarding documentation, billing and coding, and performs various administrative and clerical duties to support the roles core function. The Coding Specialist II also demonstrates expertise to resolve Optum coding edits. Responsibilities: • Utilizes technical coding expertise to reviews the medical record thoroughly, utilizing all available documentation abstract and code physician professional services and diagnosis codes (including anesthesia encounters, operative room and surgical procedural services, invasive procedures and/or drug infusion encounters). Additionally, may include coding for Evaluation and Management services, bedside procedures and diagnostic tests as needed., • Follows Official Guidelines and rules in order to assign appropriate CPT, ICD10 codes and modifiers with a minimum of 95% accuracy., • Ensures charges are captured by performing various reconciliations (procedure schedules, OR logs and clinical system reports), • Provides documentation feedback to physicians, • Maintains coding reference information, • Trains physicians and other staff regarding documentation, billing and coding., • Reviews and communicates new or revised billing and coding guidelines and information, • Attends meetings and educational roundtables, communicates pertinent information to physicians and staff., • Resolves pre-accounts receivable edits. Identifies repetitive documentation problems as well as system issues., • Makes appropriate changes to incorrectly billed services, adds missing unbilled services, provides missing data as appropriate, corrects CPT and ICD9 codes and modifiers. Adds MBO tracking codes as needed., • Collaborate with Patient Accounting, PB Billing, and other operational areas to provide coding reimbursement expertise; helps identify and resolve incorrect claim issues and is responsible for drafting letters in order to coordinate appeals, • Acts as key point person for Revenue Cycle staff and Account Inquiry Unit staff in obtaining documentation (notes, operative reports, drug treatment plans, etc.). Provides additional code and modifier information to assist with appealing denials. May contact providers for peer-to-peer reviews., • Meets established minimum coding productivity and quality standards for each encounter type, • May perform other duties as assigned. Required: • Registered Health Information Administrator (RHIA), Registered Health Information Technician (RHIT) or Certified Professional Coder (CPC) certification or Certified Coding Specialist (CCS)., • Zero (0) to two (2) years of experience in a relevant role., • 94% accuracy on organizations coding test. Preferred: • Bachelor's or Associate's degree in a Health Information Management program accredited by the Commission on Accreditation for Health Informatics and Information Management Education (CAHIIM)., • Previous experience with physician coding. Northwestern Medicine is an affirmative action/equal opportunity employer and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or any other protected status. Benefits We offer a wide range of benefits that provide employees with tools and resources to improve their physical, emotional, and financial well-being while providing protection for unexpected life events. Please visit our _ section to learn more.

Who is Eleos Health? Today, more people than ever are speaking publicly about their mental health. Whether it's ourselves, our friends and family or even public figures, taking care of your behavioral health is no longer a taboo, it's vital, and it's only human. Eleos is on a mission to help deliver the world's most effective behavioral care through data, measurement, and personalization. Or simply put, we want to give clinicians the support they need to do the important work only they can do. What is this opportunity? We are looking for a Salesforce Administrator / Developer to join our GTM Operations team. This role is responsible for how Salesforce actually functions day to day — owning system integrity, supporting core workflows, and making targeted improvements that reduce friction across the business. Reporting to the VP of Go-To-Market Operations, you will manage administration, automation, and light development work. The focus is on building a system that is clean, reliable, and aligned to how teams operate. Who are you? You are someone who takes genuine ownership of the systems you build — not just the tickets you close. You get satisfaction from a well-structured Flow, clean data, and a Salesforce org that just works. You are comfortable operating independently, managing competing stakeholder priorities without losing sight of what actually moves the business forward. You care about doing things the right way: maintainable, documented, and built to last. And you are excited about growing into a role where the scope is yours to define. How will you contribute? • Manage users, roles, profiles, and permissions; maintain core objects (Accounts, Contacts, Opportunities); and ensure data quality, system hygiene, and consistency across the org, • Build and maintain Flows, validation rules, and approval processes — improving existing automation to reduce manual effort and ensuring everything is structured, scalable, and easy to maintain, • Create and manage custom objects, fields, and page layouts; support light development work including Apex and SOQL as needed; assist with testing, deployments, and release management, • Support integrations with other business systems, monitor data syncs, resolve issues, and manage data imports, updates, and cleanup efforts, • Build and maintain reports and dashboards, ensure underlying data supports accurate reporting, and partner with stakeholders to deliver usable insights What qualifications and skills will help you be successful? • 2–5 years of Salesforce experience in an Admin or Admin/Developer capacity, • Strong understanding of the Salesforce data model and hands-on experience with Flows, validation rules, formulas, and user and data management, • Familiarity with Apex, SOQL, APIs, integrations, and data tools such as Data Loader or Sweep.io, • Experience supporting Sales or business-facing teams and comfort working directly with stakeholders to translate needs into solutions, • Detail-oriented, organized, and able to manage multiple priorities while staying focused on practical, maintainable outcomes Some nice-to-haves: • Salesforce Administrator Certification (2–3 certifications preferred; 1 certification acceptable with 5–7 years of experience), • Experience with integrated business systems such as marketing automation or customer support tools, • Exposure to release management and sandbox environments This is a unique opportunity to join a startup that has a meaningful impact on thousands' well-being and mental health. We have • A product that positively impacts people's lives every single day., • A team of amazing people with a shared vision and the infinite drive to make it happen, • The base pay range for this position is $100,000-120,000 per year. The determination of what a specific employee in this job classification is paid depends on several factors, including, but not limited to, prior employment history/job-related knowledge, qualifications and skills, length of service, and geographic location., • In addition to your compensation, we offer wide and generous health benefits, significant equity and 401(k) plans matched to 4%, • Flexible PTO + Additional mental health days off you can take any given moment simply because you need them., • Fully remote work environment, • Opportunity to build, grow, and become highly instrumental in shaping how technology can increase the effectiveness of therapy.

About Intus Care: IntusCare is the only end-to-end ecosystem built specifically to help Programs of All-Inclusive Care for the Elderly (PACE) programs deliver exceptional care, strengthen financial performance, and stay compliant. IntusCare replaces outdated technology and manual workarounds with purpose-built solutions for care coordination, risk adjustment, population health, and utilization management. We empower teams to take control of their operations and improve outcomes for dual-eligible seniors- some of the most socially vulnerable and clinically complex individuals in the US healthcare system. Role Overview IntusCare is seeking an IT Systems & Identity Specialist to join our IT team under our IT Manager. This is a hands-on role supporting both our internal operations and the technical infrastructure that powers our healthcare technology products. You'll own support for our workforce, manage user access across our cloud and SaaS environments, and contribute to the day-to-day systems administration that keeps IntusCare running smoothly. This is an excellent opportunity to grow technical depth across identity management, systems administration, and IT operations in a healthcare technology setting. Key Responsibilities • Support: Handle inbound IT support tickets for laptop issues, software configuration, and general IT troubleshooting. Escalate complex issues appropriately and track resolution through completion. • Device Lifecycle Management: Manage the procurement, imaging, deployment, and lifecycle of Mac and Windows laptops. Coordinate with vendors, track inventory, and ensure devices are configured and ready for end users. • User Provisioning & Deprovisioning: Manage user lifecycle in Microsoft Entra ID and third-party SaaS applications, including account creation, role assignment, license management, and offboarding. • Access Control & Troubleshooting: Administer user groups, application access, and multi-factor authentication (MFA). Troubleshoot authentication issues and access denials across our systems. • Third-Party System Configuration: Support configuration, integration, and troubleshooting of third-party systems including SaaS applications and healthcare-specific tools. • Ticket & Workflow Management: Log, prioritize, and track support requests using Jira Service Manager. Maintain clear documentation of issues, resolutions, and runbooks.• IT Operations: Contribute to IT infrastructure documentation, process improvement, and support broader IT initiatives under the IT Manager’s direction. • Automation: As we deploy automated systems (user provisioning agents, ticket triage AI, device lifecycle automation), you'll identify gaps, edge cases, and improvement areas. Your real-world observations directly inform agent development priorities. Requirements • 1–3 years of IT experience (help desk, systems administration, or equivalent hands- on technical support role). • Proficiency with Jira Service Manager (or similar ticketing systems)., • Hands-on experience administering Microsoft Entra ID (formerly Azure AD)., • Proficiency with Microsoft Office 365 (Teams, Exchange, SharePoint administration and user support). • Strong troubleshooting and problem-solving skills with ability to work independently and escalate appropriately. • Clear written and verbal communication; ability to explain technical concepts to non-technical users. • Willingness to learn healthcare IT compliance requirements (HIPAA, HITRUST familiarity a plus). Experience • Help desk, tier-1 or 2 support, or junior systems administrator role., • Supporting users on Windows or Mac laptops and troubleshooting common hardware/software issues. • Managing device lifecycle: imaging, deployment, inventory tracking, and end-of-life management. • Managing user accounts and access in cloud identity platforms (Entra ID, Okta, or similar). • Working with SaaS applications and cloud infrastructure.Preferred Qualifications, • Experience with automation tools or scripting (PowerShell, Python, or equivalent)., • Familiarity with Claude Code or other AI coding tools., • Microsoft certifications (AZ-900, AZ-104, or similar)., • Prior experience in a healthcare or compliance-heavy environment., • Experience with mixed Mac and Windows fleet management, including use of MDM tools (Mosyle, Jamf, or similar). The base salary range for this role is $70K-90k/Year. We expect the ideal candidate to fall near the midpoint of this range, though final compensation will be determined based on experience, skills, and organizational needs. Work location: This is a fully remote role based in the United States. Sponsorship: This position is not eligible for sponsorship.

As Junior Logistics Manager, you will support the planning and execution of all marketing-related productions and events at Westwing. As part of our Marketing Logistics team, you’ll work closely with teams in Munich and Robakowo to ensure smooth operations across our creative output. You will also take on professional leadership of blue-collar team members in certain cases, contributing to smooth and efficient operations. This position is limited to 12 months and is based in Munich. • manage Retail Campaign samples from purchase through production, including budget tracking, • act as administrator and key user for marketing logistics databases (e.g. WMS, Booqable), • handle purchasing and administration of logistics supplies, • take responsibility for fleet maintenance within the marketing logistics team, • drive smaller logistics projects in collaboration with the Team Lead Logistics, • support blue-collar logistics operations during peak periods with hands-on assistance, • at least 5 years of experience in an operational logistics environment; an apprenticeship as Fachkraft für Lagerlogistik is a strong plus, • very good German and English language skills, • solid technical understanding and moderate hands-on craftsmanship skills, • a valid class B driver’s license, • proficiency in MS OfficeAside from our awesome team and shared purpose we offer a variety of additional benefits. Come work with us and get:, • an inspiring, international, informal and nonpolitical environment for you to take ownership and grow your career, • a unique culture based on trust, support, and collaboration where we foster open communication with our biweekly Company All-Hands, feedback channels like Officevibe and regular Q&A sessions, • flexible working mode: roughly 60% remote, 40% in-office working policy, • up to 4 weeks temporary work-from-anywhere per year, • 30 days of paid vacation per year, • a beautiful, centrally located and dog-friendly office with free beverages, cafeteria with different lunch options, open spaces and sunny terrace, • 40% off Westwing Collection in our shop, 25% off all third-party brands, 10% family & friends voucher, Westwing Vouchers for special occasions, • regular and legendary company and team events like Movie Nights, Oktoberfest, Summer Parties, and more, • health and wellbeing offerings including sports membership, mental health support and coaching, vaccinations, skin checkups and more, • discounted green mobility options with public transport or JobRad, • company daycare “Westwing Wichtel” next to our HQ office and cooperation with Elly & Stoffl, a multilingual daycare with several locations in Munich, • subsidized company pension scheme, • “Social Impact Day” p.a. to use for doing good for environment and/or societyWestwing, Europe’s #1 in Beautiful Living e-commerce, is present in 13+ European countries and achieved a GMV (Gross Merchandise Volume) of EUR 497 million in 2024. As Europe’s premium one-stop destination for Design Lovers, it offers a unique brand experience with a carefully curated assortment of the Westwing Collection and 3rd party design brands. The integrated platform combines Shop, Daily Specials, Stores, the B2B Service (Westwing Business) and the Westwing Design Service. Westwing’s team works together on its shared purpose to “Excite people to create homes that unlock the full beauty of life”. Founded in 2011, Westwing is headquartered in Munich and went public on the Frankfurt Stock Exchange in October 2018. Our team is a diverse group of professionals aiming for high performance, working together at a fast pace in an inspiring, international and informal environment that enables you to grow your career while working with a brand and products our customers love. We’re made up of passionate people who are creative enough to disrupt the status quo, brave enough to fail and smart enough to win. So come, be part of the “wow, you work at Westwing?” crowd. Diversity is deeply rooted in our culture. Our mission doesn’t stop to inspire only your design choices, it continues to embrace an inclusive lifestyle filled with respect to everyone’s uniqueness, cultural differences and equal opportunity.Operations & Logistics

Position Summary: Remote / Onsite support of our clients and their systems including installation of hardware, software, and general troubleshooting, consulting, and support services. Responsible for maintaining client systems and networks in conjunction with other team members. Project management of larger implementations that may require the support of other technicians within PTSI and coordination with customer. Supporting the sales team by helping to develop quotes for hardware, software and network projects as needed in a timely manner. Required Skills & Experience: Education: Degree in a technical discipline plus employment experience, preferred. Years of experience (Preferred): At least 2 years of experience as a Help Desk, field technician, or related role in the support and management of network systems. MSP (managed service provider) or field experience preferred. Desired Skills: General Networking / IT Skills: • Configure and maintain the network to ensure reliable connectivity and data integrity via the use of best practices., • Install and support network components including routers, switches, firewalls, backup systems, Network area storage, end-user workstations, printers, peripheral devices, and other associated hardware and software., • Monitor and test network performance and troubleshoot any performance issues., • Pulling Cat 5-6 cables to install network cabling, able to work with hands., • Adding peripherals: Mounting TV’s, monitors, keyboard, and CPU mounts on the wall., • Configure and maintain the network to ensure reliable connectivity and data integrity via the use of best practices., • Monitor and test network performance and troubleshoot performance issues., • Monitor, test, and document network hardware configurations, security settings, processes, policy compliance, backup procedures, and other activities. Systems Administrator Skills: • Active Directory (User Management, Group Policies), • OS: Microsoft, Apple, • Back-Ups: Maintain, test, and update the data backup systems, archiving, and disaster recovery plan., • Virtualization: VMware, Hyper-V preferred, • Office 365 Administration / Management, • Multi-Factor Authentication administration/Management, • Email Systems (Office 365), • MDM / Mobile Device Management Help Desk: • Troubleshooting: Provide end-user technical support to clients over the phone or onsite, • Troubleshooting: OS and application issues over the phone or onsite, • Ticketing systems: Working knowledge of ticketing systems Certifications (a plus, but not required): Microsoft, CCNA, NETWORK+, A+, Security +, etc. • Desired Experience working at an MSP (not required) Other Requirements: • Strong customer service skills, • Strong technical aptitude., • Desire to Learn / Grow, • Able to lift 50lbs. Compensation: $55,000.00 - $70,000.00 per year Progress Technology Solutions, inc (PTSI) was established in 2001. Over the past 20 years, we have grown to be one of the most reliable IT company – providing IT services in NYC and now around the world. We are proud to have numerous clients in a diverse set of fields. After eight successful years in Florida, PTSI expanded to the Northeast. Progress became a strong force in the IT industry with the July 23, 2008 opening of its New York City office. Global Health Strategies, The Enterprise, Goldman Sachs and many others have already chosen to engage our services.

The University of Maryland Medical System (UMMS) is an academic private health system, focused on delivering compassionate, high quality care and putting discovery and innovation into practice at the bedside. Partnering with the University of Maryland School of Medicine, University of Maryland School of Nursing and University of Maryland, Baltimore who educate the state’s future health care professionals, UMMS is an integrated network of care, delivering 25 percent of all hospital care in urban, suburban and rural communities across the state of Maryland. UMMS puts academic medicine within reach through primary and specialty care delivered at 11 hospitals, including the flagship University of Maryland Medical Center, the System’s anchor institution in downtown Baltimore, as well as through a network of University of Maryland Urgent Care centers and more than 150 other locations in 13 counties. For more information, visit www.umms.org. General Summary Under general supervision, evaluates financial responsibility of patients, updates accounts to a billable/collectible status, research all possible means to resolve accounts, contacts patients, insurance companies and other departments regarding financial reimbursement. Organizes collection procedures in accordance with current laws, serves as appropriator of patient accounts and prioritizes multiple collection tasks with the main objective to reduce uncompensated care. Principal Responsibilities and Tasks The following statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all job duties performed by personnel so classified. • Responsible for defined accounts receivable. Accountable for reduction of Accounts Receivable equal to goals set by senior management., • Works with third party insurance and payer contracting department to obtain maximum level of cash to reduce receivable. Follows up with insurers to recover inaccurate payments., • Reviews accounts to ensure accuracy of billing/charging utilizing knowledge of pre-certification /prior authorization procedures to validate account status. Resolves any problems with billing or handling of accounts., • Handles patient concerns with professionalism and excellent customer service skills. Relays any patient suggestions and complaints to immediate supervisor for consideration. Provides answers for patient’s questions in a reasonable response time., • Follows departmental guidelines for handling delinquent accounts receivable., • Utilizes compassionate care program appropriately., • Researches all avenues of funding for patients who exhibit financial need., • Works with the Medical Assistance Eligibility team to refer patients through the Medical Assistance process., • Gathers and records data for the purpose of enhancing and perfecting collection procedures., • Shares information with the team to improve the integrity of data., • Shares information with administrator to solve existing problems with systems or data and effectively promotes avoidance of future problems., • Effectively updates and/or views data in all accessible systems., • Assists supervisor with new staff training, • Accommodates all visitors with accurate information and professionalism., • Performs appeals process when appropriate., • Promotes accuracy among all accounts by thoroughly reviewing all transactions, • Maintains a thorough understanding of financial references, including guidelines for reimbursement, state and federal regulations, payor-specific reimbursement policies, procedures and resource material references., • Notifies supervisor of problem accounts which may lead to significant financial loss., • Utilizes appropriate letters as necessary to promote communication to patients and insurers on a large scale, • Works self pay Accounts Receivable, updating patient accounts with documentation of follow up activity, new demographic or insurance information on the patient account and in the production log within Resolute. Liaison with outside collection vendors. Handles all incoming and outgoing patient correspondence. Education and Experience • High School Diploma or equivalent (GED) is required. Associate’s Degree preferred., • Three years Professional Fee billing experience required. Knowledge, Skills and Abilities • Knowledge of collection laws, medical coding (CPT & ICD-9/10) and third party billing guidelines including timely filing limitations and Medical terminology preferred., • Develops knowledge of current collection laws., • Demonstrated ability to perform mathematical calculations., • Demonstrated proactive problem-solving skills. Ability to interpret data and related information and discern trends, tendencies as well as determines appropriate course of action., • Demonstrated ability to use PC applications such as spreadsheets and word processing, • Highly effective oral and written communication skills are necessary in order to communicate effectively with clinicians, patients and insurance companies., • Ability to meet quality performance standards., • Ability to maintain a culture of excellent customer service, open and friendly staff relations with associates of all levels. All your information will be kept confidential according to EEO guidelines. Compensation • Pay Range:$20.98- $30.12, • Other Compensation (if applicable):, • _ Like many employers, UMMS is being targeted by cybercriminals impersonating our recruiters and offering fake job opportunities. We will never ask for banking details, personal identification, or payment via email or text. If you suspect fraud, please contact us at _.

IT Systems Specialist FLSA Classification: Exempt Department: IT Reports to: Chief Executive Officer EEO Classification: Technical Summary/objective: The Systems Specialist is responsible for overseeing enterprise IT service management and service delivery practices, leading cybersecurity, and functioning as IT’s senior staff member—ensuring coordinated planning, budgeting, and execution across all technology functions. The IT System Specialist will provide a strong focus on Microsoft technologies ensuring the smooth operation, security, and maintenance of our IT systems, with an emphasis on Microsoft 365, Microsoft Defender, InTune, and resources in Microsoft Azure. Additionally, the IT System Specialist will provide support for business processes through designing basic solutions using the systems and tools in house. As a key member of our team, the IT System Specialist will also serve as Tier 4 support for escalated issues from our managed services provider and assist in the administration of various business platforms, including ERP, Payroll, and EMR systems. Essential Functions Vendor Management & Support • Manage relationships with external vendors and technology partners, negotiating contracts and ensuring the delivery of services that meet organizational needs and standards., • Oversee and validate vendor solutions such as EDR, AV, and MDM solutions., • Manage vendor KPI’s and metrics and hold vendor(s) accountable to service delivery expectations. Service Delivery and Management • Oversee IT service management across the organization, ensuring alignment with best practices and frameworks such as ITIL., • Actively drive continuous improvement of service delivery, support processes, and end-user experience., • Maintain an up-to-date view of the enterprise project portfolio, working with department leads to align roadmaps, manage interdependencies, and ensure strategic priorities are met. Microsoft Technology Management • Oversee the setup, configuration, and maintenance of Microsoft 365 services, ensuring optimal performance, security, and availability., • Oversee and participate as the highest-level system Administrator in all technology platforms (Microsoft Azure, EMR, etc.), • Set up and maintain resources in Microsoft Azure, including virtual machines, storage, and networking components. Business Process Support • Work closely with clinical, administrative, and compliance teams to align technology initiatives with organizational goals., • Troubleshoot complex technical problems related to Microsoft technologies and other business systems., • Assist in the administration of other business platforms such as ERP, Payroll, and EMR systems, ensuring their smooth operation and integration with other systems., • Review and manage IT vendor costs and approve monthly invoices. Miscellaneous Responsibilities and Compliance • Embrace the "other duties as assigned" mentality to support the diverse needs of a small company environment., • Assists in developing or revising policies and procedures as requested., • Maintain comprehensive documentation of IT systems, configurations, and procedures for reference and knowledge sharing. Supervisory responsibilities: This position does not involve any direct supervisory responsibilities. Budgetary/Fiscal Responsibility: Responsible for using resources wisely to support cost-effective operations. Compliance Responsibility: As an essential function, this position is responsible for complying with the Compliance Program as it applies to the individual job duties, the department, and the company. This position will exercise due diligence to prevent, detect, and report unlawful and/or unethical conduct by fellow co-workers, professional affiliates, and/or agents. Policy and Procedure Interpretation and Development: Responsible for complying with all company and clinical policies and procedures. Participates in audit process as requested to ensure compliance with policies and procedures. Maintains confidentiality of privileged information and supports the employee’s and patient’s right to privacy. Work Environment/Schedule/Travel: Physical demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made upon request to enable individuals with disabilities to perform the essential functions. Requires sitting and standing associated with an office environment as well as stooping and bending to file and maintain orderliness, mobility to complete errands. Must be able to assess, evaluate, and respond to urgent issues in a timely, competent manner. Must be able to function with frequent interruptions, accept change and able to prioritize activities when faced with competing demands. Education and experience: • Bachelor's degree in Information Technology or related field, • Knowledge of ERP, Payroll, and EMR systems administration is a plus., • At least one Microsoft certification in both Azure administration and Microsoft Security administration is preferred (i.e. AZ-104 or AZ-900; SC-200 or SC-400). Requirements Other Job Requirements: • Strong verbal and written communication skills are essential for interacting with colleagues, clients, and stakeholders., • Flexibility to adjust to changing priorities, tasks, and environments., • Proven experience in administering Microsoft 365, Microsoft Defender, InTune, and Azure., • Familiarity with Microsoft Power platforms (PowerApps, Power Automate, Power BI) and their application in workflow solutions., • Strong troubleshooting skills and the ability to diagnose and resolve technical issues efficiently, • Ability to work independently, manage multiple tasks, and adapt in a fast-paced, dynamic environment., • Strong problem-solving and analytical abilities.

Full-time Description About Us eSimplicity is a modern digital services company that partners with government agencies to improve the lives and protect the well-being of all Americans, from veterans and service members to children, families, and seniors. Our engineers, designers, and strategists cut through complexity to create intuitive products and services that equip federal agencies with solutions to courageously transform today for a better tomorrow This position is contingent upon contract award Responsibilities: • Designing, developing, and maintaining Copado CI/CD pipelines for Salesforce development on the Medicaid Enterprise Systems Hub (MESH), • Developing, configuring, and managing multiple Salesforce environments (development, testing, UAT, staging, production) using Copado, and ensuring metadata deployments are synchronized and consistent across the MESH org, • Configuring quality gates including code reviews, automated test execution, code-quality checks, and security scans within the CI/CD pipeline so promotions to Validation, Staging, and Production meet CMS deliverable performance standards (e.g., 90% automated test coverage, 0 lint errors), • Promoting and applying an automation-first approach to reduce manual configurations within the Salesforce platform by writing custom scripts, configuring robotic process automation, and automating recurring deployment tasks, • Managing Salesforce releases in coordination with development, QA, security, and CMS business teams, supporting the cadence of bi-weekly promotions to the Validation environment expected on MESH, • Implementing strategies for rapid data and metadata restoration in case of deployment failures, including tested rollback paths and recovery runbooks, • Leading Salesforce backup and restore strategies, including scheduling data backups, maintaining restoration runbooks, and validating recovery times on a recurring basis, • Leading continuous improvements and enhancements to the CI/CD pipeline and team development workflows to evolve best practices and reduce lead time, change failure rate, and mean time to recovery, • Setting up monitoring and alerting on Salesforce deployments, Copado pipelines, and integrated services (T-MSIS, MBES/MacFin, Microsoft 365, DataConnect) to detect and address issues, • Documenting DevOps code-promotion patterns, back-promotion procedures, environment topology, and operational runbooks in CMS-approved tools (Confluence, Box, GitHub), • Providing technical support, troubleshooting, and training to the development team on continuous integration and continuous deployment best practices, ensuring all developers complete the Copado training required by CMS OIT prior to deploying to the CMS Salesforce org, • Implementing observability tools within the Salesforce platform to gain insights into system performance, reliability, and utilization to proactively identify potential issues, • Configuring alerts on system issues and leading incident response in collaboration with development and security teams, • Configuring security tools and Salesforce permission sets to enforce zero-trust security strategies and least-privilege access controls, • Supporting transition-in and transition-out activities including repository, pipeline, and environment hand-off in accordance with CMS contract requirements Requirements Required Qualifications: • All candidates must pass public trust clearance through the U.S. Federal Government. This requires candidates to either be U.S. citizens or pass clearance through the Foreign National Government System which will require that candidates have lived within the United States for at least 3 out of the previous 5 years, have a valid and non-expired passport from their country of birth and appropriate VISA/work permit documentation, • Bachelor’s degree in computer science, engineering, or related field, • 8+ years of DevSecOps experience with cloud architectures, CI/CD pipelines, release management, and security tools, • Experience with monitoring and observability tools, log aggregation, and security tools within the Salesforce Platform, • Experience with Copado Data Deploy and Salesforce Data Loader, • Knowledgeable of Salesforce platform capabilities, governor limits, Apex, Visualforce, Lightning Web Components, APIs, and declarative development tools, • Knowledgeable of Salesforce testing frameworks and best practices for automated testing, • Knowledge of infrastructure-as-code (IaC) tools including Terraform and AWS CloudFormation, and configuration management tools such as Ansible, • Experience with Atlassian Jira and Confluence, • Familiarity with Own Backup and Restore is a plus, • Experience with AWS Cloud is a plus, • Strong proven analytical ability and ability to solve problems independently Desired Qualifications: • 5+ years managing multiple Salesforce applications and environments (e.g., development, testing, UAT, staging, production), • Copado Fundamentals I and Copado Fundamentals II, • Copado Consultant Certification is preferred, • Salesforce Certified Administrator is preferred, • Federal Government contracting work experience, particularly with CMS, MACBIS, or other HHS programs, • Experience supporting FedRAMP Moderate ATO maintenance and CMS continuous monitoring requirements Working Environment: eSimplicity supports a remote work environment operating within the Eastern time zone so we can work with and respond to our government clients. Expected hours are 9:00 AM to 5:00 PM Eastern unless otherwise directed by your manager. Occasional travel for training and project meetings. It is estimated to be less than 5% per year. Candidates are expected to participate in on-call rotations, during business hours, and as needed (for high-priority incidents) outside of normal business hours. Benefits: eSimplicity offers a comprehensive benefits package, including medical, dental, and vision coverage, 401(k) retirement benefits, paid time off, paid holidays, life and disability insurance, and additional wellness and employee support programs. Eligibility may vary based on employment status and applicable plan terms. Reasonable Accommodation: eSimplicity is committed to providing reasonable accommodations to qualified individuals with disabilities during the application and hiring process. Applicants who need assistance or an accommodation should contact Human Resources. Equal Employment Opportunity: eSimplicity is an Equal Opportunity Employer, including disability and protected veteran status. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran status, disability, or any other legally protected status Salary Description $106,300 - $171,400

At i360technologies, we specialize in business consulting and technology services for federal agencies. i360technologies is seeking an experienced Oracle Trainer to support an enterprise financial management modernization effort. The Oracle Trainer will design, develop, and deliver end-user and administrator training for an Oracle-based Core Financial System (Core FS) SaaS solution being implemented across multiple federal organizations and agencies. This is a high-visibility initiative closely monitored by program and executive leadership. The Oracle Federal Financials Trainer with an intermediate to the senior level of hands-on training experience. The successful trainer will be fluent in Training development and delivery with a minimum of (5) five years of professional training and change management exposure. Must be experienced with Oracle Federal Financials R12 and some of the functional process areas such as • (P2R) Plan to Report | (B2R) Budget to Report, • (A2R) Acquire to Retire, • (O2F) Order to Fulfil, • (P2P) Procure to Pay, • Projects Must have the ability to support Oracle Federal Financials for training development and execution of eLearning for end users. Experience providing implementation training materials, coordinating, and executing training sessions with the customer base/end-user base as well as providing support to the Organizational Change Management team in preparation for go-live. Responsibilities: • Design and develop role-based training curricula, instructor-led courses, self-service modules, and job aids aligned to the Core FS solution and supporting business processes., • Deliver live (in-person and synchronous virtual) and asynchronous training to diverse audiences including federal financial management end users, administrators, and power users across multiple organizations and agencies., • Collaborate with Functional Leads, Technical SMEs, and the Program Management Office (PMO) to ensure training content reflects current system configuration, business process decisions, and standard operating procedures., • Develop and maintain post-training knowledge management resources including FAQs, quick reference guides, and an intelligent search/chatbot assistance framework., • Conduct training needs assessments and evaluate training effectiveness; refine materials based on evaluation feedback and system changes., • Support migration readiness activities by coordinating training schedules aligned to phased implementation and migration timelines., • Maintain training documentation and ensure all materials conform to Section 508 accessibility standards., • Participate in User Acceptance Testing (UAT) support activities and serve as a resource for post-go-live user assistance., • Adapt training approach and delivery as the solution evolves through additional operating capability implementation phases. Qualifications • Minimum 5 years of experience designing and delivering training for Oracle ERP/Cloud financial management systems, including Oracle E-Business Suite, Oracle Fusion Financials, or Oracle Federal Financials., • Experience supporting federal government ERP implementations, preferably within CFO Act agency environments., • Proficiency developing instructor-led, eLearning, and job-aid materials using tools such as Articulate Storyline, Adobe Captivate, and Microsoft PowerPoint., • Strong knowledge of federal financial management processes, including general ledger, accounts payable/receivable, budget execution, and financial reporting., • Excellent verbal and written communication skills, with the ability to translate complex technical concepts for diverse audiences., • Experience developing Section 508-compliant training content., • Strong customer relationship, collaboration, organizational, and problem-solving skills, with the ability to work independently and effectively navigate challenging situations., • Bachelor’s degree in Education, Instructional Design, Information Technology, Finance, Business Administration, or a related field. Equivalent combination of education and experience may be considered., • Ability to obtain and maintain a Public Trust or other required federal background investigation clearance., • U.S. Citizen or Permanent Resident; visa sponsorship is not available., • Work Schedule: Remote, with the ability to travel onsite as needed to client locations in Washington, DC., • Salary commensurate with experience.Bachelor’s degree in Education, Instructional Design, Information Technology, Finance, Business Administration, or a related field. Equivalent combination of education and experience may be considered. Preferred Qualifications • Experience supporting large-scale federal financial management SaaS implementations., • Familiarity with the Federal Integrated Business Framework (FIBF) Federal Financial Management (FFM) Business Standards., • Prior experience supporting large-scale, multi-agency financial system migrations., • Oracle University certification or equivalent training credentials., • Experience with intelligent virtual training assistants or chatbot-based knowledge tools. Benefits: • Eleven Holidays, • Retirement Plan (401k) Matching, • Short-Term & Long-Term Disability, • Life Insurance (Basic, Voluntary & AD&D), • Health Care Plan (Medical, Dental & Vision), • Paid Time Off (0-3 years - 15 Days PTO | 3+ years 20 Days) i360 is an Equal Opportunity Employer - Minority/Female/Veteran/Disability We are an equal opportunity employer, including disability and protected veteran status. Only Direct Hires - No recruiting or staffing firms’ submissions will be considered.

This is a remote position. WHO ARE WE LOOKING FOR? We are actively looking for a Salesforce Technical Architect who can lead secure, enterprise-scale solution design and guide delivery teams through implementation for an IRS program. You bring strong architectural judgment across data, security, and integrations, and you can translate complex technical decisions into clear direction for both engineers and executive stakeholders. This role is ideal for someone who enjoys owning platform modernization and driving quality through practical governance- not just writing diagrams. WHAT YOU’LL DO: Reporting to our Delivery Operations Manager, as a Full-Time Specialist on our team, you will own end-to-end Salesforce solution architecture from design through deployment, shaping scalable data models, secure access patterns, and integration strategies. You’ll provide hands-on technical leadership across the SDLC, ensuring delivery teams build in a way that is performant, maintainable, and compliant with IRS security and accessibility expectations. You’ll also evaluate new platform features and AppExchange options to modernize legacy capabilities and continuously improve the overall architecture. QUALIFICATIONS: • Active IRS MBI or Public Trust clearance at time of application is required., • Salesforce Certified Administrator and Platform Developer I Certifications are required., • At least one architect-level Certification is required (e.g., Sharing & Visibility Architect, Data Architect); Application Architect and/or System Architect Certifications are highly preferred., • 8+ years of IT experience, including 5+ years architecting solutions on the Salesforce platform, • Deep expertise across Sales, Service, and Experience Clouds, plus strong working knowledge of Apex, Flow, and LWC., • Proven Salesforce integration expertise (REST/SOAP) and common middleware patterns/tools (e.g., MuleSoft, Informatica or similar)., • Strong DevOps/CI/CD understanding with Salesforce toolchains (e.g., Copado, Gearset, Azure DevOps)., • Demonstrated ability to design for large data volumes and complex security/sharing models. RESPONSIBILITIES: • Lead end-to-end solution design, including data models, security architecture, and integration strategy across connected systems., • Provide architectural oversight through the full SDLC, including design reviews and code/config reviews to drive scalability and performance., • Ensure designs align with IRS-specific security protocols, Section 508 accessibility requirements, and applicable federal data privacy standards., • Translate technical concepts into clear, actionable guidance for IRS stakeholders and executive leadership to support decisions and progress., • Establish and reinforce platform governance (standards, patterns, quality gates) to keep delivery consistent and audit-ready., • Evaluate new Salesforce releases and AppExchange products to modernize legacy capabilities and drive continuous improvement. WHAT WE OFFER: Celebrated by Inc. 5000 for our rapid growth and award-winning workplace, Main Digital invites you to be a part of our collaborative and forward-thinking team. As a Certified Women-Owned Small Business, we champion diversity in tech. Our diverse teams combine management consulting expertise, innovative digital design, and advanced product engineering. Driven by our six core values, we lead in intelligent automation, platform technologies, and Agile methodologies to create unparalleled digital experiences. Join us as we empower people to create new possibilities through process and technology, reimagining the ways of work and enhancing experiences with digital transformation. Ready to innovate? Explore a career offering competitive compensation, comprehensive benefits, and extensive development opportunities. _ and shape the future with us! Main Digital is committed to the principles of equal employment. We are committed to complying with all federal, state, and local laws providing equal employment opportunities, and all other employment laws and regulations. It is our intent to maintain a work environment that is free of harassment, discrimination, or retaliation because of age, race, color, national origin, ancestry, religion, sex, sexual orientation (including transgender status, gender identity or expression), pregnancy (including childbirth, lactation, and related medical conditions), reproductive health decisions, marital status, personal appearance, matriculation, political affiliation, credit information, employment status, physical or mental disability, genetic information (including testing and characteristics), veteran status, uniformed service member status, status as a victim or family member of a victim of domestic violence, a sexual offense, or stalking, homeless status, or any other status protected by federal, state, or local laws.

About Us SharkNinja is a global product design and technology company, with a diversified portfolio of 5-star rated lifestyle solutions that positively impact people’s lives in homes around the world. Powered by two trusted, global brands, Shark and Ninja, the company has a proven track record of bringing disruptive innovation to market and developing one consumer product after another has allowed SharkNinja to enter multiple product categories, driving significant growth and market share gains. Headquartered in Needham, Massachusetts with more than 4,100 associates, the company’s products are sold at key retailers, online and offline, and through distributors around the world. Role Overview We are seeking a motivated and detail-oriented CX DevOps & Platform Administrator to support and maintain our customer experience technology platforms, with a primary focus on Salesforce Service Cloud and Enterprise CCaaS platform (Zoom, familiarity with Genesys, Amazon Connect is also relevant). This role plays a key part in ensuring our CX systems remain stable, scalable, and aligned with evolving business needs. This is an ideal opportunity for an early-career professional looking to grow into CX systems development, integration engineering, or platform architecture, while gaining hands-on experience in DevOps, release management, and CX platform operations. You will work closely with CX engineers, system developers, and business stakeholders to support platform operations, assist with releases, and help implement improvements that enhance the customer and agent experience. Key Responsibilities Salesforce Service Cloud Administration • Administer and support the Salesforce Service Cloud platform, including user setup, role hierarchy, permissions, and access management ensuring SOX control adherence., • Configure and maintain Service Cloud features such as case management, queues, assignment rules, email-to-case, knowledge base, and service console components., • Assist with creating and maintaining Flows, validation rules, and automation to support service operations., • Maintain system configuration, documentation, and governance standards., • Support data management activities including imports, updates, and data quality monitoring. DevOps & Release Support • Assist with DevOps and release management processes across sandbox and production environments., • Support configuration migrations, deployments, and release validation., • Participate and lead in testing cycles, including user acceptance testing (UAT) coordination and defect tracking., • Maintain version control practices and release documentation., • Help improve CI/CD processes and deployment automation as the platform evolves. Platform Operations & Support • Monitor platform performance and proactively identify issues affecting service operations., • Troubleshoot system errors, integration issues, and workflow failures in collaboration with CX developers and IT teams., • Support system upgrades, new feature releases, and configuration updates., • Ensure platform changes follow established governance, security, and compliance standards. Data, Reporting & CX Insights • Assist in maintaining CX reporting and dashboards within Salesforce., • Support data integrity and structured data models that enable insights into the customer journey and service operations., • Help analyze operational data to identify improvement opportunities within workflows and case management processes. Collaboration & Continuous Improvement • Work closely with CX developers and architects to implement enhancements and new platform capabilities., • Participate in process improvement initiatives that increase agent efficiency and improve customer experience outcomes., • Assist in evaluating emerging CX tools, automation solutions, and AI-enabled capabilities that enhance service operations., • Maintain documentation for system configurations, workflows, and integration points. Required Qualifications • 1–3+ years of experience supporting Salesforce Service Cloud or a comparable CRM platform., • Experience with Salesforce configuration tools including Flows, case management configuration, and basic automation., • Basic understanding of DevOps concepts including environment management, testing processes, and deployment practices., • Strong attention to detail and ability to manage system configuration accurately., • Strong analytical and troubleshooting skills., • Ability to work cross-functionally with technical and business teams. Preferred Qualifications • Salesforce Administrator Certification (or actively pursuing certification)., • Exposure to customer service platforms or Contact Center / CCaaS technologies., • Basic understanding of APIs, integrations, or middleware platforms., • Familiarity with reporting tools and data visualization within Salesforce., • Experience working in customer support, CX operations, or service technology environments. Key Competencies • Attention to Detail: Ensures accuracy in configurations, workflows, and data structures., • Technical Curiosity: Demonstrates a strong desire to learn and expand technical capabilities., • Problem Solving: Investigates system issues methodically and develops practical solutions., • Collaboration: Works effectively with developers, operations teams, and business stakeholders., • Growth Mindset: Eager to expand skills in CX technology, automation, and platform engineering. Career Growth Opportunities This role offers a structured development path within CX technology, with opportunities to progress into roles such as: • CX Systems Developer, • Salesforce Service Cloud Engineer, • CX Integration Engineer, • CX Platform Architect You will gain exposure to CX system architecture, automation, integrations, AI-driven CX capabilities, and advanced DevOps practices while working alongside experienced CX engineers and platform specialists. Salary and Other Compensation: The annual salary range for this position is displayed below. Factors which may affect starting pay within this range may include geography/market, skills, education, experience and other qualifications of the successful candidate. The Company offers the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, flexible spending accounts, health savings accounts (HSA) with company contribution, 401(k) retirement plan with matching, employee stock purchase program, life insurance, AD&D, short-term disability insurance, long-term disability insurance, generous paid time off, company holidays, parental leave, identity theft protection, pet insurance, pre-paid legal insurance, back-up child and eldercare days, product discounts, referral bonus program, and more. Pay Range $75,200 - $91,900 USD Our Culture At SharkNinja, we don’t just raise the bar—we push past it every single day. Our Outrageously Extraordinary mindset drives us to tackle the impossible, push boundaries, and deliver results that others only dream of. If you thrive on breaking out of your swim lane, you’ll be right at home. What We Offer We offer competitive health insurance, retirement plans, paid time off, employee stock purchase options, wellness programs, SharkNinja product discounts, and more. We empower your personal and professional growth with high impact Learning Programs featuring bold voices redefining what’s possible. When you join, you’re not just part of a company—you’re part of an outrageously extraordinary community. Together, we won’t just launch products—we’ll disrupt entire markets. At SharkNinja, Diversity, Equity, and Inclusion are vital to our global success. Valuing each unique voice and blending all of our diverse skills strengthens SharkNinja’s innovation every day. We support ALL associates in bringing their authentic selves to work, making an impact, and having the opportunity for career acceleration. With help from our leadership, associates, and our community, we aim to have equity be a key component of the SharkNinja DNA. Learn more about us: _ SharkNinja Candidate Privacy Notice For candidates based in all regions, please refer to this _. For candidates based in China, please refer to this _. For candidates based in Vietnam, please refer to this _. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, disability, or any other class protected by legislation, and local law. SharkNinja will consider reasonable accommodations consistent with legislation, and local law. If you require a reasonable accommodation to participate in the job application or interview process, please contact SharkNinja People & Culture at _

About Us At Litify, we’re revolutionizing the Legal industry by being the platform powering legal’s top performers. As a trailblazer in legal technology, Litify delivers an all-in-one legal operating solution that empowers law firms and legal departments to achieve consistent success by continually standardizing, measuring, and improving their legal operations. Our mission is clear: to deliver better business outcomes to our clients, so they can focus on delivering the best legal service and outcomes to their clients. 400+ enterprise businesses and 55K+ legal professionals trust Litify to amplify their impact with innovative technology and service that stands the test of time. Backed by Bessemer Venture Partners, Litify is proud to be recognized as one of Inc. 5000 and Deloitte Technology Fast 500’s fastest-growing private companies in America along with numerous awards for our unparalleled software. With offices in the vibrant cities of New York and New Orleans, we’re at the heart of legal innovation. About the Role As the Customer Success Enablement Manager, you will own and scale Litify’s learning ecosystem in support of both internal teams and external customers. This role is responsible for ensuring every Litify user – whether a new employee, administrator, or executive stakeholder – has access to the right knowledge, at the right time, in the right format. You will lead the strategy, execution, and continuous improvement of Litify’s Learning Management System (LMS), while also serving as a highly visible facilitator of live and recorded training programs. You will partner closely with Customer Success, Product, Engineering, and Support teams to translate product innovation into impactful, scalable learning experiences that drive customer adoption, efficiency, and long-term success. You Will: • Own and administer the Learning Management System (LMS), including platform configuration, structure, access, and ongoing optimization to align with Litify’s evolving product offerings, • Define and maintain the overall information architecture for all learning content, ensuring materials are easy to find, intuitive to navigate, and clearly aligned to customer and internal user needs, • Establish and enforce standards for content creation, naming conventions, versioning, and lifecycle management to maintain a clean, trusted system of record, • Develop, curate, and maintain high-quality learning content, including videos, written documentation, self-guided courses, certifications, and recorded sessions, • Coordinate across internal teams (CS, Product, Support, Sales, PS) to collect, consolidate, and archive training materials into a single, centralized source of truth, • Ensure all training content remains accurate, up-to-date, and aligned with product releases, and best practices, • Host and lead external-facing training sessions covering both foundational product functionality and newly released features, • Plan, organize, and facilitate the Litify “Full Disclosure” series in partnership with Customer Success Managers to drive deeper adoption and strategic alignment with our clients, • Host routine internal training sessions to support onboarding, role readiness, and ongoing enablement for new and existing employees You Have: • 2+ years of hands-on experience managing and maintaining a Learning Management System (LMS), • 2+ years of experience working with Salesforce (strongly preferred), • Strong facilitation and presentation skills, with experience leading live training for both internal teams and external customers, • Proven ability to create clear, engaging learning content across multiple formats (video, written, live, self-paced), • Strong organizational and project management skills, with the ability to manage multiple training programs and content streams simultaneously, • Excellent communication and collaboration skills, with experience working across technical and non-technical teams, • Preference to experience with: Tovuti, Synap, Snagit, iorad, Camtasia Disclosure: The estimated base salary pay range for this role is $72,000. You will also be offered a bonus and benefits. Our salary ranges are based on paying competitively for our size and industry, and are one part of many compensation, benefits and other reward opportunities we provide. Individual pay rate decisions are based on a number of factors, including qualifications for the role, experience level, skill set, and balancing internal equity relative to peers at the company. The range above is for the expectations as laid out in the job description, however we are often open to a wide variety of profiles, and recognize that the person we hire may be less experienced (or more senior) than this job description as posted. If that ends up being the case, the updated salary range will be communicated to you as a candidate.

1Password is growing faster than ever. We’ve surpassed $400M in ARR and we’re continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing and the Utah Mammoth. About 1Password At 1Password, we’re building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Extended Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world’s most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work. If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future. As a Senior Developer, you’ll join the team that owns our device-resident agent and expand how 1Password software is installed, configured, and managed across customer devices. You’ll work on a deeply technical client daemon that runs directly on macOS, Windows, and Linux as a background service, with close integration into each operating system. This role sits within an established agent team, but with meaningful ownership of new capabilities. You’ll help design and build the mechanisms that make enterprise deployment simpler, more reliable, secure, and observable at scale, while ensuring they fit naturally into the agent architecture and the broader 1Password platform. While your primary focus will be the endpoint agent and its communication model, you’ll also help shape the contracts and supporting services around it. In practice, that may include prototyping or building lightweight backend components needed to validate workflows, lifecycle behaviors, and end-to-end system design. You’ll help shape our enterprise installation and lifecycle experience end-to-end, ensuring reliability, security, and observability at scale. This is a remote opportunity within Canada and the US. What we're looking for: 5+ years of experience developing system-level or device-resident software for macOS or Windows Strong proficiency in Go Experience developing background services (e.g., Windows Services, macOS launchd) Solid understanding of OS concepts: file systems, permissions, process lifecycle, and privilege boundaries A passion for and experience with security development best practices, coding standards, and design patterns Experience working in a remote-first company or distributed teams. You’re self-driven, with excellent communication skills, and capable of managing your own time effectively. Bonus points for: Experience with Linux system services Familiarity with software installation and update frameworks Experience designing resilient update and rollback mechanisms Experience designing secure client-server communication Experience as a Systems Administrator or Client Platform Engineer Experience troubleshooting production issues on customer devices What you can expect: A remote-first environment where you’ll have the freedom to work from anywhere, with a focus on asynchronous collaboration. Deep ownership of a foundational platform component Minimal meetings, allowing you the time and space to focus on solving complex authentication challenges. Opportunities to make significant technical contributions and lead impactful projects across 1Password’s growing platform. A flexible work environment with the support of a passionate, collaborative team. USA-based roles only: The annual base salary for this role is between $153,000 USD and $214,000 USD, plus immediate participation in 1Password's benefits program (health, dental, 401k and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs. Canada-based roles only: The annual base salary for this role is between $144,000 CAD and $202,000 CAD, plus immediate participation in 1Password’s generous benefits program (health, dental, RRSP and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs. At 1Password, we approach each individual's compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set. This posting is for an existing vacancy. Our culture At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first. You’ll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said, _. Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We’re looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results. How we work with AI We are committed to leveraging cutting-edge technology—including AI—to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn't just encouraged—it's an essential part of how we will be successful at 1Password. This approach extends to our hiring process—candidates are welcome to use AI tools responsibly and thoughtfully during the application process. Our approach to remote work We believe in the power of remote work, but recognize that in-person connection is important to help us achieve our mission. While we are a remote-first company, travel for in-person engagement is a part of almost all roles, and we require our employees to be ready and willing to take part. Frequency will depend on role and responsibilities, and may include, but is not limited to: annual department-wide offsites, team meetings, and customer/industry events. What we offer We believe in working hard, and rewarding that hard work through our benefits. While not an exhaustive list, here is a glance at what we currently offer: Health and wellbeing 👶 Maternity and parental leave top-up programs 🩺 Competitive health benefits 🏝 Generous PTO policy Growth and future 📈 RSU program for most employees 💸 Retirement matching program 🔑 Free 1Password account Community 🤝 Paid volunteer days 🏆 Peer-to-peer recognition through Bonusly 🌎 Remote-first work environment *Some roles in our GTM team are currently being hired for in-person hybrid work in Toronto and Austin. These roles will specify on the posting. You belong here. 1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love. Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at nextbit@agilebits.com and we’ll work to meet your needs. Remote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we're experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you've got questions or concerns about this, your talent partner would be happy to address them with you. Successful applicants will be required to complete a background check that may consist of prior employment verification, reference checks, education confirmation, criminal background, publicly available social media, credit history, or other information, as permitted by local law. 1Password uses artificial intelligence (AI) and machine learning (ML) technologies, including natural language processing and predictive analytics, to assist in the initial screening of employment applications and improve our recruitment process. See for the latest third party bias audit information. If you prefer not to have your application assessed using AI/ML features, you may opt out by completing . For additional information see our _.

Benefits: • 401(k), • Competitive salary, • Dental insurance, • Health insurance, • Paid time off Position Overview: We believe that the future of home living is all about convenience, comfort, and control. Our cutting-edge technology solutions allow customers to transform their home into a connected, intelligent space that responds to their every need. We are a growing small business seeking a hands-on, solutions-driven IT Specialist to lead our technology operations. Based in Nashville, TN, this position is primarily remote, with occasional on-site responsibilities as needed. The ideal candidate will have a strong background in managing IT infrastructure, supporting end users, and implementing systems that scale with business growth. This is a key leadership role for someone who enjoys wearing multiple hats and taking ownership of all things IT Key Responsibilities: • Oversee the company’s IT operations, infrastructure, and cybersecurity, • Maintain and support remote and in-office work environments (hardware, software, networks), • Manage software licensing, system updates, and cloud platforms (e.g., Microsoft 365, Google Workspace, etc.), • Provide technical support to team members, resolving issues related to computers, connectivity, or systems, • Manage Apple OS Devices (Ipads and Iphones), • Develop and enforce IT policies, procedures, and best practices, • Evaluate and recommend new technology solutions that improve business efficiency, • Manage vendor relationships and procurement of IT-related equipment and services, • Ensure reliable data backups and disaster recovery protocols, • Collaborate with leadership to align technology initiatives with business goals Required Qualifications: • 4+ years of experience in IT support or systems administration, with at least 1–2 years in a leadership or managerial role, • Solid knowledge of networking, cybersecurity, cloud services, and endpoint management, • Experience supporting remote teams and cloud-based infrastructure, • Proficient in managing Microsoft Windows, Google Work Suite, and common SaaS platforms, • Strong communication skills with a customer service mindset, • Must be based in the Nashville, TN area and able to occasionally travel on-site as needed Preferred Qualifications: • Experience in a small business or startup environment, • Familiarity with remote monitoring and management (RMM) tools, • Certifications such as CompTIA Network+, Security+, or Microsoft certifications, • Project management experience for IT implementations or upgrades The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this classification. They are not to be constructed, as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. Smart Home Integration offers a tremendous growth opportunity for a variety of skill sets including sales, technician, project management, operations and more. According to CEDIA, the global trade association for the home technology industry, the most recent 2021 Integrated Home Market Analysis reports the estimated value of the integrated home market at $20.1B. Categories experiencing the most growth include lighting, motorized shades, lighting control, and networking. Smart Home Integrators offer careers in sales, operations, marketing, project management, finance, merchandising, purchasing, technical trades, and customer service. If you’re seeking to make an impact from the start of your career, spark impressive change, learn new or innovative skills, and most importantly, gain success in a field that rewards ambitious hard workers, a Smart Home Integration opportunity is for you! Job Overview If you share our passion for Smart Home Technology combined with the thrill of bringing it all to completion. Do you love to deliver the WOW factor? This is an amazing opportunity for you, and we would love to talk with you! This is not a Software or programming posiiton! We are hiring a Technician to join our Smart Home Technology team. We are looking for a motivated, enthusiastic and competitive candidate to work closely with our team members. As a Home Technology Professional and capable administrator, come join our dynamic team of ambitious individuals and be a part of our growing business. Qualifications Passion for Technology Knowledge of and a passion for electronics Basic understanding of the construction cycle Passion for learning and advancing Organizational skills Understand relationship building Experience with window treatment and lighting would be beneficial Are you passionate about creating projects that truly make a difference in the lives of our clients? Are you ambitions and are you looking for a new opportunity to grow your talents, while increasing your compensation? If this is you. We are the perfect fit! At Liaison Technology Group, we integrate the most powerful home automation technologies to help people protect what matters, save valuable time while improving their lives. Send us a note and your resume and let's chat! Benefits of working in Smart Home Integration Opportunity for Growth Gain In-Demand Skills

Join our Dynamic and Diverse Team and Help Our Clients Take Back Their Homes and Businesses from Pests - for Good! Mosquito & Pest Authority, is a leading provider of pest control services for residential and commercial properties. Our team is passionate about delivering the best customer-first experience for pest-free living. As a Customer Service Manager, your key responsibilities will be: Manage customer service for Wilmington, NC Manage customer service staff and communicate effectively Routing Responsible for accounts receivables Responsible for all marketing initiatives of the company Attend local marketing events in community Create and maintain detailed records of customer accounts, including invoicing and billing where attention to detail is of high importance HR responsibilities, as assigned Respond to customer inquiries via phone, email, and text in a timely and professional manner Upsell new and current customers on the latest offerings for pest control, while maintaining a 60% or higher close rate Convey empathy through speech and written communication while remaining professional using proper grammar and punctuation Acknowledge and resolve customer concerns Contact clients to ensure satisfaction with services provided with a customer-centric approach Will monitor customer feedback through company software and provide/implement ways to improve based upon feedback Maintain a positive attitude and work well under pressure in a fast-paced environment Contribute to a supportive and inclusive team culture Proficient with technology including Microsoft Office, Teams, CSM Software and other programs as needed Our culture is centered on customer satisfaction and providing top-notch service. You'll be part of a team who works together to achieve our goal, and you'll have opportunities to advance and grow in your career. We offer a competitive compensation package including paid training, performance-based compensation opportunities, retirement plans, and a healthy work/life balance approach. Mosquito and Pest Authority are two of three franchise brands owned by Main Line Brands, LLC a division of Susquehanna Private Capital. Main Line Brands is committed to excellence and the success of our franchisees and employees. The brands are individually recognized in their industries as leaders and have ranked on the Entrepreneur Franchise 500, Entrepreneur Top Home-Based and Mobile Franchises, and Entrepreneur Franchise 100 Top Low-Cost Franchise lists over the last four years. We look forward to hearing from you and we appreciate your interest in being a part of our team! Must live in Wilmington, NC area Highly organized, attention to detail Routing and logistics Marketing Time management and strong leadership skills Excel in sales Customer care experience Strong technology skills and the ability/willingness to learn new programs Excellent communication skills Problem solving skills and ability to multi-task Friendly and outgoing, maintaining a professional image and positive outlook while under pressure. Ability to work well in a team Remote • Wilmington, North Carolina, United States$35,000 - $40,000 per yearService Your application has been successfully submitted! _

Dealstack is on a mission to power private equity. Today, there is no purpose-built tech in place to power the world of private equity. Dealmaking is manual, chaotic and backward. Dealstack is a SaaS platform that puts an end to these outdated practices, setting a new collaboration standard in the industry. Dealstack is built by PE, for PE. Founded by experienced professionals from within the industry, our products sit at the intersection of SaaS, fintech and legaltech. Company’s headquarters are in London, but there are also people working remotely from few locations (Poland and South Africa). Current headcount is 25. Dealstack is ISO27001 and Soc2 certified. Dealstack has an ambitious, multi-product roadmap. The first product went live in 2023. It allows private equity professionals to easily onboard and maintain investment programmes. Because we are planning to bring IT Support/System Administrator role in house, we are looking for ambitious individual, with proven IT support/admin skills and experience to support our Dealstack Team part time, remotely (10-15h/month depending on the team’s needs). The role presents an exciting opportunity to support and deliver innovation to a fast-moving industry. • You have at least bachelor’s degree in information technology, Computer Science, or a related field, • You have 4+ years of commercial experience as an IT support or System Administrator at an international tech company which was ISO27001 or/and Soc2 certificated, • Willing to work remotely with other team members spread across few locations (UK, Poland and South Africa), • Detail-oriented and proactive, interested in working part time, • Interested in maintaining the company’s IT infrastructure, providing technical support to users, and ensuring smooth day-to-day operation of hardware, software, and networks, • Opinionated and passionate - we like people who have strong opinions about their work and are happy to work with the international teams across world, • General IT support& admin tasks for Dealstack, • Collaborate with vendors and service providers or auditors as needed, • Provide Tier 1 and Tier 2 technical support for hardware, software, and network-related issues, • Install, configure, and maintain desktops, laptops, printers, and other IT equipment, • Setting up new/old and administer Windows, MacBook and/or Linux servers and machines, Active Directory, and user account management, • Monitor system performance and troubleshoot issues to ensure high availability, • Maintain and update IT documentation, including asset inventory and network diagrams, • Set up new user accounts, email configurations, and access controls, • Perform regular backups and recovery testing, • Maintain and support cloud-based tools (e.g., Office 365, MS licenses - 365 Business Premium, Defender for Office, NA Solarwinds MSP pro, VU backup WL Acronis Hosted Storage for per Workload model - Acronis Cyber Protect), • Entra, Intune, Acronis - management, enrolling laptops & phones into company portal, setting up already existing policies, • Windows, Macbook and Linux updates, patches, fixes, installations, • With time also taking some of DevOps’s admin responsibilities, • Managing Shared Mailboxes, • Ensuring compliance with IT security policies and data protection regulations as well as with the ISO27001 and Soc2 certificationsYou will be part of the IT support/admin team and will work closely (if needed) with our DevOps team, • At least bachelor’s degree in IT, Computer Science, or a related field, • 4+ years of commercial experience as an IT support or System Administrator at an international tech company which was ISO27001 or/and Soc2 certificated, • Strong knowledge of Windows/Mac OS/Linux, networking concepts, and common business applications, • Hands-on experience with Active Directory, Group Policy, DNS, DHCP, and VPNs, • Familiarity with cloud platforms (AWS) is a plus, • Basic scripting knowledge (e.g., PowerShell, Bash) preferred, • Ability to work independently and as part of a team, • Excellent problem-solving and very strong communication, influencing and presentation skills, with a deep sense of personal excellence and accountability, • International experience and knowledge; cultural sensitivity and ability to work across multiple markets / cultures, • Positive, mature approach to problem solving, • High EQ and interpersonal skills, with an ability to read and respond to complex and challenging situations, • Team player with a desire and ability to function in a fun, flexible, changing environment, • Speak very good English (on daily basis)

At Northwestern Medicine, every patient interaction makes a difference in cultivating a positive workplace. This patient-first approach is what sets us apart as a leader in the healthcare industry. As an integral part of our team, you'll have the opportunity to join our quest for better healthcare, no matter where you work within the Northwestern Medicine system. At Northwestern Medicine, we pride ourselves on providing competitive benefits: from tuition reimbursement and loan forgiveness to 401(k) matching and lifecycle benefits, we take care of our employees. Ready to join our quest for better? The Operations Coordinator, PB Coding reflects the mission, vision, and values of NM, adheres to the organization's Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards. The Operations Coordinator, PB Coding performs Current Procedural Terminology (CPT) and International Classification of Diseases, volume 10 (ICD10) coding through abstraction of the medical record with a focus on more complex encounters and/or has expertise with HCPCs procedural codes. Responsibilities: • Has deep understanding of disease process, A&P and pharmacology., • Acts as a key collaborator with Providers and Clinical areas to ensure the medical record accurately reflects the patients service., • This position trains physicians and other staff regarding documentation, billing and coding, and performs various administrative and clerical duties to support the roles core function. Also demonstrates expertise to resolve Optum coding edits., • Utilizes technical coding expertise to reviews the medical record thoroughly, utilizing all available documentation abstract and code physician professional services and diagnosis codes (including anesthesia encounters, operative room and surgical procedural services, invasive procedures and/or drug infusion encounters). Additionally, may include coding for Evaluation and Management services, bedside procedures and diagnostic tests as needed., • Follows Official Guidelines and rules in order to assign appropriate CPT, ICD10 codes and modifiers with a minimum of 95% accuracy., • Ensures charges are captured by performing various reconciliations (procedure schedules, OR logs and clinical system reports), • Provides documentation feedback to physicians, • Maintains coding reference information, • Trains physicians and other staff regarding documentation, billing and coding., • Reviews and communicates new or revised billing and coding guidelines and information., • Attends meetings and educational roundtables, communicates pertinent information to physicians and staff, • Resolves pre-accounts receivable edits. Identifies repetitive documentation problems as well as system issues., • Makes appropriate changes to incorrectly billed services, adds missing unbilled services, provides missing data as appropriate, corrects CPT and ICD9 codes and modifiers. Adds MBO tracking codes as needed., • Collaborate with Patient Accounting, PB Billing, and other operational areas to provide coding reimbursement expertise; helps identify and resolve incorrect claim issues and is responsible for drafting letters in order to coordinate appeals, • Acts as key point person for Revenue Cycle staff and Account Inquiry Unit staff in obtaining documentation (notes, operative reports, drug treatment plans, etc.). Provides additional code and modifier information to assist with appealing denials. Maycontact providers for peer-to-peer reviews, • Meets established minimum coding productivity and quality standards for each encounter type, • May perform other duties as assigned. Required: • Registered Health Information Administrator (RHIA), Registered Health Information Technician (RHIT) or Certified Professional Coder (CPC) certification or Certified Coding Specialist (CCS)., • Zero (0) to two (2) years experience in a relevant role., • 94% accuracy on organization's coding test. Preferred: • Bachelor's or Associate's degree in a Health Information Management program accredited by the Commission on Accreditation for Health Informatics and Information Management Education (CAHIIM)., • Previous experience with physician coding. Northwestern Medicine is an affirmative action/equal opportunity employer and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or any other protected status. Benefits We offer a wide range of benefits that provide employees with tools and resources to improve their physical, emotional, and financial well-being while providing protection for unexpected life events. Please visit our _ section to learn more.

AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation. At AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. We are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. We embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD. AHEAD is seeking a data-driven and analytical self-starter who thrives in ambiguous situations and is passionate about empowering teams to make smarter decisions. As a Data Analyst supporting Revenue Operations, you will play a pivotal role in monitoring and enhancing our Go-to-Market (GTM) team that includes Sales, Partner Alliances and Marketing. In this position, you will work closely with operations, finance, and engineering teams to identify organizational priorities and drive intelligence throughout the company. • Collaborate with cross-functional teams and utilize tools such as Salesforce, Salesforce PSA, PowerBI, Glean, and Copilot to create impactful dashboards, reports, and business reviews tailored for the GTM Team., • Analyze business data to uncover patterns and trends, identify scalable opportunities, and present actionable insights to stakeholders., • Compile and distribute reports to stakeholders at all levels—ranging from leadership to individual contributors—on a regular schedule, including daily, weekly, and monthly intervals., • Design and implement new reports and dashboards within Salesforce and Salesforce Analytics to improve visibility of key metrics., • Continuously refine processes and system configurations to streamline operations and ensure the accuracy of data across platforms., • Demonstrated proficiency with the Salesforce Platform Suite., • Exceptional analytical and problem-solving skills, with the ability to break down complex issues using data and technology., • Experience working independently and adept at following process documentation., • Excellent organizational and multitasking abilities, ensuring effective management of simultaneous tasks., • Strong documentation skills for maintaining process records and supporting business needs., • Previous experience in a SalesOrganization as a Salesforce Administrator is required., • Advanced proficiency in Microsoft Excel., • Familiarity with AI tools such as Glean, Copilot, OpenAI, and Perplexity., • Commitment to delivering outstanding customer service., • Enthusiasm for emerging technologies and a strong drive to learn and grow within a dynamic environment., • Minimum Required – Highschool Equivalency 2 years of experience, • Preferred – Bachelor’s Degree/2 years of experience $78,000 - $88,000 a yearWhy AHEAD: Through our daily work and internal groups like Moving Women AHEAD and RISE AHEAD, we value and benefit from diversity of people, ideas, experience, and everything in between. We fuel growth by stacking our office with top-notch technologies in a multi-million-dollar lab, by encouraging cross department training and development, sponsoring certifications and credentials for continued learning. USA Employment Benefits include: - Medical, Dental, and Vision Insurance - 401(k) - Paid company holidays - Paid time off - Paid parental and caregiver leave - Plus more! See benefits _ for additional details. The compensation range indicated in this posting reflects the On-Target Earnings (“OTE”) for this role, which includes a base salary and any applicable target bonus amount. This OTE range may vary based on the candidate’s relevant experience, qualifications, and geographic location.

Wrapbook is a smart, intuitive platform that makes production payroll and accounting easier, faster, and more secure. We provide a unified payroll platform that seamlessly connects your entire team—production, accounting, cast, and crew—all in one place. Wrapbook empowers production teams to manage projects, pay cast and crew, track expenses, and generate data-driven insights, while enabling workers to manage timecards, track pay, and onboard to new projects from any device. Wrapbook brings clarity and dependability to production payroll, while increasing the productivity of your whole team. Trusted by companies of all sizes, Wrapbook powers payroll for some of the industry's top production companies, including SMUGGLER, Tuff, and GhostRobot. Our growing team of 350+ people across the USA and Canada, including entertainment and technology experts from SAG-AFTRA, DGA, IATSE, Teamsters, Amazon, Microsoft, Facebook, and more. Wrapbook is backed by top-tier investors, including Jeffrey Katzenberg's WndrCo, Andreessen Horowitz, and A* Capital. We have raised $130M and are in a strong financial position. We are looking for a Senior Sales Operations & Compensation Manager to serve as the embedded operational partner to our Sales organization. Reporting to the Head of Revenue Operations, you'll own the Salesforce data layer, forecasting cadences, compensation administration, and deal desk processes that power Wrapbook's go-to-market engine across SMB, Mid-Market, and Enterprise segments. This is a high-autonomy role where your work directly impacts revenue predictability — you'll be the person Sales leadership leans on to turn data into accountability, process into pipeline, and comp plans into performance. Salesforce Data Ownership & Hygiene Own the Salesforce data layer for Sales: object model accuracy, field definitions, pipeline data integrity, and the hygiene processes that keep opportunity data trustworthy. Build and maintain SFDC reports for Sales — pipeline views, stage conversion, rep activity, attainment — serving as the primary Salesforce reporting resource for Sales leadership and frontline managers. Define and enforce data entry standards across the Sales org; build the accountability loops (process, tooling, or workflow) that sustain hygiene over time without manual correction. Partner with the GTM Systems Architect on SFDC configuration changes, flow updates, and object model evolution driven by Sales process needs. Serve as the Sales-side data partner to the GTM Insights & Analytics Manager, ensuring Salesforce objects and fields are correctly structured as upstream inputs to Snowflake and the BI layer. Forecasting & Pipeline Cadences Own the Sales forecast process operationally: run the weekly pipeline and forecast review cadence, partner with frontline managers to validate SFDC data (deals, close dates, eGPV, stage accuracy), and ensure action items are followed through. Prepare pipeline review materials — pulling from SFDC reports — that surface trends, risks, slippage, and coverage gaps by segment for Sales leadership discussion. Proactively flag forecast risks and data quality issues; escalate coverage shortfalls and drive cross-functional conversations when pipeline generation is off track. Partner with the GTM Insights & Analytics Manager on forecast accuracy improvement: they bring the BI modeling and historical analysis; you bring the SFDC data discipline and process accountability. Support GTM MBR and QBR cadences with consistent, SFDC-sourced reporting inputs and segment-level operational narrative. Sales Compensation Design & Administration Own end-to-end compensation administration for the Sales organization — plan documents, quota assignments, attainment tracking, payout calculations, approval processes and dispute resolution. Partner with the Head of Revenue Operations and Finance to support annual comp plan design, ensuring plans are aligned to GTM strategy, bookings goals, and crediting rules for both standard and non-standard deal structures. Maintain the compensation administration platform as the system of record, ensuring calculation accuracy, auditability, and clean data lineage from deal close to payout. Manage the full comp calendar — plan communication, quota letter distribution, mid-year adjustments, and commission statement delivery. Administer SPIFs and accelerators; track performance and report outcomes to Sales leadership and Finance. Build and maintain comp infrastructure that scales with headcount growth and plan complexity — modular, documented, and auditable. Sales Process & Deal Desk Operations Own the documentation and operationalization of Sales processes and methodology — ensuring consistent execution from prospecting through close. Partner with Sales leadership and Enablement to drive process adoption and accountability, with clear feedback loops on where breakdowns occur in the funnel. Own the deal desk process for standard and non-standard pricing: define the approval matrix, set and enforce SLAs, resolve bottlenecks, and ensure contract and implementation handoffs execute without friction. Identify process gaps and prioritize improvements in partnership with the GTM Systems Architect; translate Sales business requirements into system changes. Optimize the Marketing → Sales → Implementation → Customer Success handoff, reducing friction at each transition point. Operating Cadences & GTM Rhythm Own the weekly pipeline and forecast review end-to-end: preparation, facilitation, and follow-through. Track open headcount and hiring progress across the Sales org; flag capacity and coverage risks to RevOps and Sales leadership. Partner with Sales leadership on bookings planning — coordinating inputs from segment leads, validating against historical data, and stress-testing plan assumptions. Support segment performance reviews by preparing SFDC-sourced operational inputs; partner with GTM Insights for the analytical narrative layer. We're looking for a Salesforce-native Sales operator who combines system precision with process ownership — someone whose SFDC data is clean enough to trust, whose comp statements arrive on time and without errors, and whose forecast reviews actually improve rep behavior. Core Experience & Mindset 5–8 years in Sales Operations, Revenue Operations, or Business Operations in a B2B SaaS environment. Deep Salesforce ownership experience — object model design, data hygiene management, and SFDC as the system of record for Sales. Direct experience owning sales compensation administration — plan design support, attainment tracking, payout calculation, and dispute management. Proven ability to own a forecasting cadence: running the process, driving data discipline in CRM, and delivering reliable roll-ups to leadership. Comfortable building and maintaining SFDC reports and dashboards for Sales leadership and frontline managers. Working knowledge of how Salesforce data flows into downstream systems — sufficient to partner effectively with Analytics Engineering and GTM Insights without owning those layers. Familiarity with modern data stack tooling (Snowflake, dbt, Fivetran, or equivalent) is a plus. High ownership orientation — identifies what needs to be done and does it without being directed. Strong cross-functional communicator: fluent in a forecast review with a sales manager and a comp dispute conversation with Finance in the same week. Comfortable in a fast-moving, build-mode environment with limited process inheritance. Salesforce & Technical Fluency Advanced Salesforce experience — object model design, reporting, dashboards, pipeline management, data hygiene, Flows. Salesforce Administrator Certification (Plat-Admn-201) — strongly preferred. Familiarity with how SFDC data is modeled in Snowflake/dbt as downstream inputs — sufficient to collaborate with the GTM Insights Manager and Analytics Engineering. Comfort working across adjacent tools: comp administration tools, spreadsheet modeling, and BI platforms (Omni/Looker) as a consumer or contributor. Familiarity with compensation administration platforms — or demonstrated ability to manage comp with high accuracy in a structured non-tool environment. At Wrapbook, creativity meets technology — and not just in the product. In addition to a competitive salary and all the benefits you can expect from a fast-growing technology company, you'll get access to a team of creative problem solvers and the chance to see your contributions make large impacts. Benefits include: Unlimited Paid Time Off Work from anywhere in Canada and USA Health and Dental benefits Up to $1500 towards IT set up for your home Up to 2% matching RRSP / 401K Learning and Development opportunities Up to $50 USD / $66.50 CAD towards Internet/Cell phone service Wrapbook pledges to be a harassment- and discrimination-free space for everyone, regardless of age, disability, ethnicity, gender identity or expression, nationality, neurotype, personal appearance, political affiliation, professional background, race, religion, or sexual identity or orientation. Have we got your attention? Submit your application today and a member of our Talent team will be in touch with you shortly! #LI-Remote