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Job Description Position Overview Reporting to the Case Manager, the Front Office and Phone Specialist serves as the first point of contact, providing exceptional customer service and administrative support. This role is responsible for managing incoming calls and emails, filing, and administrative office support. The specialist ensures a welcoming and professional atmosphere while supporting the overall efficiency of the office. This position is Non-Exempt under the Fair Labor Standards Act (FLSA). Duties and Responsibilities: * Answer and direct incoming calls promptly and professionally. * Greet clients warmly and assist with inquiries and intake. * Handle sensitive customer interactions with discretion and professionalism. * Maintain and update client records in the agency’s database. * Ensure the office is stocked with necessary supplies. * Manage record retention for multiple departments and ensure compliance with organizational policies. * Perform various administrative tasks to support the office's daily operations and claimant satisfaction. * Develop and maintain effective relationships with staff and vendors. * Ensure a high level of organization and proactive management of office needs. * Buzz people into the front door, ensuring security protocols are followed. * Adhere to company policies and confidentiality requirements. * Ensure all customer data and interactions are handled securely and professionally. * Perform other duties as assigned Qualifications: * Outstanding communication skills and a client-focused approach ensuring each customer interaction is handled with care and efficiency. * Great multi-tasker and ability to adapt to new tools. * Thrives in a high-paced environment, handling a continuous stream of customer interactions with accuracy and professionalism. Education & Experience: * High school diploma or equivalent (required); college coursework in business or customer service is a plus. * 2+ years of experience in a high-volume customer service or administrative role. * Strong verbal and written communication skills. * Proficiency in Microsoft Office software is required; proficiency in Asana is a plus. * Excellent multitasking and time management abilities. * Ability to remain calm and professional under pressure. Virginia Birth Injury is an Equal Opportunity Employer. Virginia Birth Injury does not discriminate in hiring or employment practices based on race, color, religion, gender, age, sexual orientation, marital or family status, national origin, non-job-related disability, or status as a veteran. Powered by JazzHR PoPRfvgpgQ

Job Description Part-Time Shelter Support Staff About Us CARITAS creates a safe space to heal and time to rebuild. Our five programs provide solutions for shelter, recovery services, workforce development, and the furniture bank. The CARITAS Emergency Shelter, as of the five programs of this thriving non-profit, provides compassionate hospitality to those experiencing homelessness in our region. Services are offered to both men and women on our Richmond campuses and basic needs such as shelter, meals, clothing, and connections to supportive services are provided. We take an integrated approach to helping people solve their housing crisis by connecting them with a housing specialist. This position provides supervision and guidance in the shelter environment and works alongside housing specialists, volunteers, and other CARITAS staff. Position Summary: • Serves as part of a dynamic and compassionate team to provide trauma informed care to all participants., • Provide direct supervision of emergency shelter and facilitate a safe environment by compassionately enforcing program guidelines and policies., • Engage with participants in a person-centered, trauma informed manner., • Support in overseeing and facilitating daily shelter events and participant onsite appointments., • Assist in the complete shift checklist of assigned duties during shift., • Engage interns and volunteers as needed., • Encourage participants to engage in their housing plan., • Apply de-escalation techniques when necessary and support during crisis intervention., • Use Google Workspace to facilitate communication within the team., • Be trained on Lead Staff job duties in case coverage is needed, including shift reports and documentation., • Participate in staff meetings and trainings., • Complete assigned mandatory trainings to increase skills and knowledge., • Serve as on call for shifts that need coverage., • Rotating holiday coverage. Qualifications: • Punctual and reliable, with reliable transportation, • Ability to know and follow job expectations related to shift worked, including able to professional blend with program participants and other shelter staff., • Skilled in conflict resolution, de-escalation methods, and in trauma informed care., • Good oral and written communications skills., • Valid T.B. test within 2 weeks of being hired., • Current CPR and Naloxone certification required within 1 month of being hired., • Ability to lift 10lbs. Status: This part-time, non-exempt position Supervisor: Emergency Shelter Program Manager Hours: 4pm - 12am OR 12am - 8am Location: Men's Shelter: 700 Dinwiddie Avenue; Women's Shelter: 2220 Stockton Street, Richmond, VA, 23224

Job DescriptionCompany Description International SOS delivers customized medical and security risk management and wellbeing solutions to enable our clients to operate safely and effectively in environments far from home. Founded in 1984, we operate in 92 countries providing integrated medical solutions to organizations with international operations. Our innovative technology and medical and security expertise focus on prevention, offering real-time, actionable insights and on-the-ground quality delivery. We provide clinical services to include “hands on” direct care at over 800 sites around the world, many of which include inpatient clinical care capabilities. With 12,000 staff (including 5,200 medical and behavioral health providers) our services include the design, deployment, and operation of healthcare solutions including freestanding surgical facilities in remote and austere environments, telemedicine consultation through a wide range of virtual modalities, referrals to a global network of more than 100,000 vetted providers, and global aeromedical evacuation. Within our portfolio of companies, International SOS Government Medical Services (GMS), headquartered in Houston, Texas provides contracted healthcare support to Government defense and civil agencies and government contractors, including support to military exercises and operations, diplomatic missions, natural disasters, and refugee care. To protect your workforce, we are at your fingertips: internationalsos.com Job Description This position is still at the proposal stage and is awaiting award. International SOS is looking for qualified individuals to be Workforce Manager and Scheduling Coordinator for The Navy Fleet and Family Support Program (FFSP) The FFSP serves active duty members of the Navy, Marine Corps, Army, and Air Force plus their eligible family members; active duty members of foreign military services who are stationed in the area; reserve military personnel and their family members when they are eligible for military medical care, military members designated as severely wounded, ill and injured and their identified caretakers and, on a space available basis, military retirees and their family members and widows, eligible family members of military decedents and other groups as directed and authorized by higher authorities in response to special circumstances. Key Responsibilities • Provide educational and support programs and services that directly support deployment and mission readiness by preparing service and family members to anticipate, understand and cope with the demands associated with the Navy lifestyle and operating tempo., • Provide outreach efforts targeting the most at-risk groups to include: first-term service members geographically separated or socially isolated families, single parents, foreign-born spouses, and others with special needs in wartime, and peacetime., • Ensure deployment materials and checklists are appropriate and provided to requesting commands., • Ensure deployment services and information are provided to mobilized reservists and family members., • Ensure deployment services and information are provided to individual augmentees and family members., • Provide training, briefs/workshops and programs covering Deployment to Command Family Readiness Groups to include Deployment and Mobilization Support, Repatriation of Noncombatant Evacuees, Ombudsman Training and Support, Relocation Assistance, Life Skills Education, Transition Assistance, Family Employment Readiness, Personal Financial Management, Exceptional Family Member Non-Medical Case Management, and Emergency Preparedness/Response to include Non-Medical Case Management, • Provide aggressive command outreach and liaison is provided to ashore and afloat commands., • Provide education and consultative services that support the mobile military lifestyle by facilitating career decision-making, personal financial management, job seeking, and adjustments of service and family members to life in the military and successful transitions from the military to civilian life. Required Skills and Knowledge • Educational qualifications include a bachelor’s degree in a social science or related behavioral science field, a combination of social science education and equivalent experience to a bachelor’s degree, or four years equivalent experience., • Workforce Manager and Scheduling Coordinator must demonstrate skills in making presentations and facilitating training for groups., • Workforce Manager and Scheduling Coordinator must possess professional knowledge of social services and/or education delivery systems., • Demonstrated two years of experience managing, coordinating, or supervising the delivery of non-clinical, educational social services programs and services., • Workforce Managers/Scheduling Coordinators oversee the provision of information and referral, one-on-one consultation, and education/training in the Work and Family Life Programs., • The Workforce Manager and Scheduling Coordinator is a fully remote position and shall provide supervisory oversight of programs and services provided by contractors., • Demonstrated experience collaborating with internal and outside resources., • Demonstrated ability to provide education and consultative services such as career decision-making, personal financial management, job seeking, and adjustments of service and family members to life in the military and successful transitions from the military to civilian life., • Workforce Manager and Scheduling Coordinator shall possess a broad range of specialized work experience including working with family programs, military or civilian social service agencies, and/or is a military family member with full understanding of the military lifestyle., • Strong oral and written communication, assessment, and advocacy skills are required., • Possess advocacy knowledge, skills, and abilities such as: working knowledge of state, federal, and local resources, as well as understanding, sensitivity, and empathy for sailors and family members from diverse racial, ethnic and socioeconomic backgrounds., • Agree to operate within established guidelines of the Navy FFSP Program., • Knowledge of the FFSMIS system is desired but not required., • Working knowledge of Microsoft 365. Additional Information Pay range is based on several factors and may vary in addition to a full range of medical, financial, and/or other benefits. Final salary and offer will be determined by the applicant’s background, experience, skills, internal equity, and alignment with geographical market data. Compensation| Min: $38k Max: $120k Benefits – Full-time positions are eligible for our comprehensive and competitive benefits package including medical, dental, vision, and basic life insurance. Additional benefits include a 401k plan paid time off and an annual bonus. International SOS complies with all federal, state, and local minimum wage laws International SOS Government Medical Services is an equal opportunity employer and does not discriminate against employees or job applicants on the basis of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, amnesty or status as a covered veteran in accordance with the applicable federal, state and local laws.

Job Description Become a member of our collaborative team of caring and compassionate professionals at Master Center for Addiction Medicine and you will be joining the field of comprehensive outpatient addiction medicine treatment, one of the fastest growing fields of medicine today. Master Center for Addiction Medicine is a private, outpatient addiction medicine treatment center based in Richmond, Virginia. We are growing and opening new locations and we are looking for talented individuals to grow our team, as well! Our approach to addiction is comprehensive, evidence-based and individualized drawing on every tool that has been proven effective: medical treatment, education, psychiatry, professional counseling, testing/monitoring and peer support services. Our aim is not just to treat patients but to heal them – by helping each one find his or her way to lifelong recovery. We are seeking a Senior Accounts Receivable Representative to work reception duties at our Glen Allen office. The Senior Accounts Receivable Representative works under the direction of the Medical Billing Manager. Responsibilities include billing physician insurance claims, account level cash posting activities, follow-up activities with insurance companies on claim status, resolving payor denials, and patient accounting customer service. This role will also mentor and teach junior staff. DUTIES AND RESPONSIBILITIES: * Payment Posting, Follow-Up and Collections. * Performs insurance billing and follow-up activities in an effective and timely manner. * Coordinates with departments and customers to validate information to ensure appropriate billings. * Reviews account activities and provides consistent, detailed, and relevant information to secure payment from government and third-party insurance payors. * Interprets and posts all payments to the patient account from Electronic Remittance Advices, and other accounts receivable receipts received. * Performs accounts receivable follow-up responsibilities, including documentation of claim status and resolution of payor denials. * Performs customer service activities and responds to patient inquiries related to account balances and payment options. * Maintains HIPAA Compliance by protecting Patient Health Information according to established policies and procedures. * Represents Master Center in a positive and professional manner at all times. * Other projects and duties as assigned. Required Skills: * Strong problem-solving skills, high attention to detail and an aptitude for learning. * Strong organizational skills required. * Must provide exceptional customer service and professional communications to patients, colleagues, insurance entities, and professional staff. * Ability to communicate detailed and relevant data. * Ability to perform a variety of duties and work within a structured environment. * Work history in Behavioral Health highly preferred. TRAININGS, EXPERIENCE, and CERTICATIONS: * Medical Billing and Coding Certificate preferred. * eClinicalWorks and Trizetto experience preferred. MINIMUM QUALIFICATIONS: More than 5 years’ in Healthcare Revenue Cycle Accounts Receivable experience strongly preferred. Must possess a strong understanding of revenue cycle operations in the following functional areas: intake, registration, insurance eligibility and benefit verification, coordination of benefits, payor participation status, and payor rules and regulations. At Master Center for Addiction Medicine, we transform the lives of our patients. We transform the model of care for the addiction treatment industry. And we are transforming the landscape of addiction treatment through innovation and growth. Join us in our mission and make a true impact on people, families and your community! Powered by JazzHR mtRYTzuS7c

Job Description About EAB At EAB, our mission is to make education smarter and our communities stronger. We work with more than 2,800 institutions to drive transformative change through data-driven insights and best-in-class capabilities. From kindergarten to college to career, EAB partners with leaders and practitioners to accelerate progress and drive results across enrollment, student success, institutional strategy, data analytics, and advancement. We work with each partner differently, tailoring our portfolio of research, technology, and marketing and enrollment solutions to meet the unique needs of every leadership team, as well as the students and employees they serve. At EAB, we serve not only our partner institutions but each other—that's why we are always working to make sure our employees love their jobs and are invested in their communities. See how we've been recognized for this dedication to our employees by checking out our recent awards. For more information, visit our Careers page. The Role in Brief: Accounts Receivable Manager The Accounts Receivable Manager will manage the daily operations and strategic objectives of the Company’s customer billing and collections processes. This includes designing, implementing, maintaining and managing accounts receivable business functions such as collections, loss mitigation, and dispute resolution. EAB seeks someone with strong communication, analytical and critical thinking skills as well as expertise in systems or reporting capability to support the Controller in achieving the Company’s cash collections goals. The Accounts Receivable Manager will also assist with data migration efforts and contribute to other strategic initiatives for our growing business. This position is in Richmond, VA or Washington, DC. Primary Responsibilities: • Develop and execute comprehensive collections strategies that optimize resource utilization, strengthen internal and external customer relationships, and drive results, • Set and communicate clear objectives for the accounts receivable team that align with the Company’s financial targets, • Develop and produce month-end accounts receivable reports supporting the executive financial package, providing insights into billing and collections performance., • Analyze and monitor accounts receivable metrics providing insight into customer payment behaviors and identifying opportunities for collections process improvements, • Manage the performance of a team of Specialists, Senior Specialists and Supervisors, providing timely feedback and following EAB’s Management Expectations, • Oversee the implementation and enhancement of billing processes to ensure timely invoicing and resolve any discrepancies efficiently, • Negotiate with clients regarding non-payment issues, ensuring a professional approach in all communications, • Address escalated customer communication to maintain positive relationships while adhering to company policies., • Continuously ensure adherence to and documentation of key internal controls related to billing and collections, • Proven experience as an Accounts Receivable Manager, including a minimum of 2 years in a supervisory role, • Bachelor’s Degree, • High level of customer service and attention to detail, • Ability to accurately process, analyze and interpret numerical data, • Strong team management and negotiation skills, • Knowledge and understanding of accounting treatment for accounts receivable transactions and activities, • Excellent analytical, organizational, and problem-solving skills., • Ability to work independently and as part of a team in a fast-paced environment., • Initiative in taking on projects and managing customer interactions, • Proven experience managing multiple, competing priorities, • Bachelors Degree in Accounting or Finance, • Experience with NetSuite and familiarity with Salesforce reporting and views Compensation: The anticipated starting salary range for this role is $85,000 - $110,000 per year. Actual salary varies due to factors that may include but not be limited to relevant experience, skills, and location. At EAB, it is not typical for an individual to be hired at or near the top of the starting salary range for their role. This hire will additionally be eligible for discretionary bonus or incentive compensation. Variable compensation may depend on various factors, including, without limitation, individual and organizational performance. Benefits: Consistent with our belief that our employees are our most valuable resource, EAB offers a competitive and inclusive benefits package. Our benefits currently include: • Medical, dental, and vision insurance plans; dependents and domestic partners eligible, • 20+ days of PTO annually, in addition to paid firm and floating holidays, • Daytime leave policy for community service and flextime for fitness activities (up to 10 hours per month each), • 401(k) retirement savings plan with annual discretionary company matching contribution, • Health savings account, healthcare and dependent care flexible spending account, and pre-tax commuter plans, • Employee assistance program with counseling services and resources available to all employees and immediate family, • Wellness programs including gym discounts, incentives to promote healthy living, and family access to the leading app for sleep, meditation, and relaxation, • Fertility treatment coverage and adoption or surrogacy assistance, • Paid parental leave with phase back to work program for birthing and non-birthing parents, • Access to milk shipping service to support nursing employees during business travel, • Discounted pet health insurance coverage for dog and cat family members, • Company-provided life, AD&D, and disability insurance, • Financial wellness resources and membership in a robust employee discount program This opening is not eligible for visa sponsorship at this time; EAB will thus consider candidates who possess U.S. work authorization that does not require employment-based visa sponsorship now or in the future. At EAB, we believe that to fulfill our mission to “make education smarter and our communities stronger” we need team members who bring a diversity of perspectives to the table and are committed to fostering a workplace where each team member is valued, respected and heard. To that end, EAB is an Equal Opportunity Employer, and we make employment decisions on the basis of qualifications, merit and business need. We don’t discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law.

Job DescriptionDescription: Hourigan is the go-to fully integrated construction management and development firm when it comes to managing complex projects and delivering them to the highest standards. Our portfolio is filled with many success stories, but we’re most proud of the strong relationships we have built and continue to grow. We’re focused on establishing solid partnerships that are based on collaboration, trust, and respect. Our team approaches each moment with our shared values—lead forward, serve with integrity, and never disappoint—in mind. If you have a collaborative mindset, crave to a make a difference, and want to elevate your career, we have a place for you. We have an opening for an experienced individual who simply loves to build buildings to join our team as a Superintendent. This position will lead all the on-site activities required throughout the construction process to successfully deliver a project on time and within budget. Essential Duties and Responsibilities: • Has the independent responsibility to manage all field activities for small and medium sized projects of normal complexity., • Ensures the proper performance of all subcontractors in both quality and timeliness of their work., • Perform and coordinate all duties in conjunction with the duties of the Project Manager., • Perform all project start-up and close-out activities., • Thoroughly understand, organize, and maintain all project contract documents on a regular basis., • Assist the Project Manager with preparation of the project construction schedule in conjunction with input from the required Subcontractors., • Manage the schedule to timely and successful completion., • Coordinate implementation of the final project budget with the Project Manager., • Co-conduct a Subcontractor pre-construction meeting with the Project Manager to review all Hourigan and project-specific requirements., • Co-conduct regular Subcontractor coordination meetings with the Project Manager., • Prepare and distribute all necessary project administrative documents including, but not limited to: daily reports, 3-week look ahead schedule, incident reports, safety inspection reports, material delivery tickets, investigation reports, etc., • Help drive the schedules and have an understanding of construction layout., • Identify and resolve all on-site project-specific issues in conjunction with the Project Manager and escalate the necessary issues up to the appropriate person., • Implement and enforce all required Hourigan on-site Quality Control procedures., • Implement and enforce all required Hourigan on-site Safety and emergency procedures., • Participate in the Hourigan Safety and Health Management System (SHMS) by committing to safe work practices, raising concerns, attending and applying safety and health training, and eliminating hazards within your capability and control and the help of safety staff., • Provide resources and support to ensure positive safety and health outcomes in line with the Hourigan SHMS. Qualifications and Experience: • B.S. in Construction Management, Engineering, or related field position or equivalent combination of education and experience., • At least 5-7 years of experience, preferably in general contracting., • Values the need to collaborate with all team members., • Previous experience leading a job-site team preferred., • Possess strong verbal and written communication skills., • Experience with construction management software is required. Procore and Bluebeam experience is preferred., • Extensive experience and knowledge of commercial construction means and methods, application of LEED certifications, and a thorough understanding of industry practices., • Approach every responsibility and interaction with a high level of integrity, fairness, care, and concern., • Lead forward by seeing challenges as a way to create new possibilities and solutions., • Consistently deliver beyond expectations to provide exceptional results. The summary of essential duties and responsibilities listed above is not intended to cover all possible job duties and is subject to change at our discretion. Hourigan is an Equal Opportunity/Affirmative Action employer. All qualified applications will receive consideration for employment without regard to race, color, religion, gender, age, national origin, disability, sexual orientation, gender identity or expression, genetic information, marital or family status, amnesty or protected military or veterans’ status in accordance with applicable federal, state, and local laws. Requirements: