Support manager jobs in Richmond, Virginia - Page 12Create job alerts

Job Description Overview Office Location: 8149 Walnut Grove Road Mechanicsville, VA 23111 Coverage area: Travel throughout the territory is required Schedule: Mon-Fri 8:30AM-5PM Are you a Registered Nurse looking for a new opportunity? AT Home Care Hospice is seeking a passionate, dedicated Hospice RN to join our team! Our hospice RNs provide expert, patient-centered care at a critical time in people’s lives. If you’re ready to work in a supportive, fulling environment where your skills and empathy truly shine, apply today! How YOU will benefit • Provide 1:1 care to make a lasting impact on patients and families, • Greater work/life balance with flexible scheduling options, • Less time on your feet compared to other settings, • Ability to work independently while also having team support, • Job stability and regular advancement opportunities with a growing company As a RN Case Manager You will: • Assess/monitor physical, emotional, and psychological needs of patients, • Create hospice care plans that align with the patients wishes and goals, • Direct nursing care: administering medications, treatments, and interventions, • Provide pain and symptom management, • Educate and support the patient’s family and caregivers, • Collaborate with interdisciplinary team, • Maintain accurate and timely documentation, • Participate in on-call rotation as required by local branch Benefits and Perks for You! • Medical, Dental, Vision insurance, • Health Savings & Flexible Spending Accounts (up to $5,000 for childcare), • Tuition discounts & reimbursement, • 401(k) with company match, • Generous PTO, • Mileage reimbursement Qualifications • Graduate of an accredited nursing school with current licensure to practice in state of operation, • One year nursing experience required, 3+ years preferred, • Experience in hospice or a similar setting preferred, • Knowledge of the hospice philosophy of care, • Commitment to clinical and documentation excellence, • Must be a licensed driver with an automobile that is insured in accordance with state/or organization requirements and is in good working order

Job DescriptionSalary: $17.00+ Village Behavioral Health (VBH) is a licensed behavioral health organization providing residential facilities and crisis services. Our mission is rooted in the belief that "it takes a village"to foster healing, stability, and recovery. We are dedicated to delivering high-quality, person-centered, trauma-informed care to individuals experiencing behavioral health crises throughout Virginia. TheDirect Support Professional (DSP)provides person-centered support to adults with intellectual and developmental disabilities (ID/DD) in home and community-based settings. The DSP is responsible for supporting individuals in developing and maintaining daily living, social, and community skills; promoting health, safety, and wellness; and honoring each persons rights, preferences, and goals as outlined in their Individual Support Plan (ISP), behavior support plan, and agency policies and procedures. The DSP plays a key role in helping individuals live meaningful, self-directed lives in the least restrictive, most integrated community setting. Hourly Pay Range:$17/hour plus, depending on experience We are currently hiringfull-time, part-time, and PRN (as-needed)staff to support our homes inNorth Chesterfield, Richmond, Highland Springs, and Henrico. All full-time employees are expected to work every other weekend, 12-hour shifts. Shifts Include: Monday-Friday • Day: 7am-3pm, • Evening: 3pm-11pm, • Overnight: 11pm-8am Weekends: • Day: 8am-8pm, • Evening: 8pm-8am Duties/Responsibilities: • Person-Centered Supports & Skill Building, • Implementeach individualsISP and any applicable behavior support, nursing, or risk management plans as written., • Support individuals with daily living skills (e.g., hygiene, dressing, toileting, eating, money management, housekeeping, cooking, laundry, medication routines as trained/authorized)., • Teach and role-model skills that increase independence, self-advocacy, and self-determination., • Encourage individuals to make choices in all areas of daily life, honoring dignity of risk while following safety plans., • Provide support in communication (including use of adaptive communication devices as applicable), problem solving, and decision-making.Health, Safety, and Wellness, • Promote andmaintaina safe, clean, and healthy environment in the home and communityin accordance withDBHDS/Medicaid regulations, agency policies, and infection prevention practices., • Follow all agency and regulatory requirements for incident reporting, serious incident response, and documentation., • Observe individuals for changes in physical or mental health, behavior, or functioning and promptly report concerns to the House Manager/Program Supervisor and/or nurse., • As trained and authorized, safely administer medications and treatments, document accurately, and follow medication management policies and procedures., • Support individuals in attending healthcare, dental, behavioral health, and otherappointments; provideaccurateinformation to providers and follow through on recommendations as directed.Community Inclusion and Engagement, • Assistindividuals to access andparticipatein community activities of their choice (e.g., work, volunteering, church, recreation, shopping, social clubs,special events)., • Support individuals to build andmaintainnaturalsupports, friendships, and relationships while respecting boundaries and privacy., • Provide or coordinate transportation, using agency vehicles or personalvehicleas authorized,in accordance withagency and insurance requirements., • Identifyand encourage opportunities for new experiences, learning, and community integration consistent with the individuals goals, preferences, and tolerance.Documentation and Communication, • Complete all required documentation (progress notes, data sheets, behavior tracking, medication records, incident reports, logbooks, etc.) accurately, objectively, and within requiredtimeframesusing paper and/or electronic systems., • Document services in clear,behaviorally-descriptivelanguage that reflects the individuals response and progress toward outcomes., • Communicate effectively with the House Manager, Nurse, Case Manager/Support Coordinator, team members, and families/guardians as authorized andappropriate., • Immediately report suspected abuse, neglect, exploitation, or rights violationsin accordance withagency policy, DBHDS regulations, and Virginia law.Teamwork, Professionalism, and Boundaries, • Maintain professional boundaries with individuals,families/guardians, and coworkersat all times., • Participate in team meetings, ISP meetings,staffings, and trainings as scheduled., • Follow instructions and feedback from supervisors andparticipatein performance evaluations and coaching., • Demonstrate dependable attendance, punctuality, and adherence to assigned schedules., • Represent A Village Youth & Family Services in a professional, respectful manner in the home and community.Compliance, Training, and Quality Improvement, • Complete andmaintainall required trainings within specified timelines (e.g., New Hire/Orientation, Human Rights, Person-Centered Practices, Behavioral Support, Medication Administration, CPR/First Aid, OSHA/infection control, emergency preparedness, crisis management, EVV/EHR use, and any DBHDS or payer-required training)., • Follow all agency policies and procedures, state and federal regulations, DBHDS/Medicaid requirements, and human rights regulations applicable to ID/DD services., • Participate in drills, audits, quality improvement activities, and corrective action plans asrequested., • Look for opportunities to improve the quality, safety, and effectiveness of residential services and offer constructive suggestions to leadership. Required Qualifications: • High school diploma or G.E.D., • Valid Driver's Licenseand reliable transportation, • At least one (1) year of experience working directly with individuals with intellectual/developmental disabilitiesor in a related human services field preferred (group home, day support, special education, residential, or behavioral health)., • Ability to pass all required background checks and screenings, which may include:Virginia State Police criminal background check, Central Registry CPS check, OIG/LEIE or other exclusion list checks, DMV driving record, TB screening and/or other health screenings as required., • Must complete andmaintaincurrent certifications in:CPR/First-Aid, medication administration, crisis or behavior intervention training as required by agency andDBHDS., • Ability to maintain calm, professional demeanor in crisis or high-stress situations., • Strong interpersonal and communication skills, including the ability to listen, follow directions, and give clear information., • Basic computer skills, including the ability to use email, electronic documentation systems, and onlinetrainings., • Ability to lift, push, pull, or support individuals and equipment as needed (with or without reasonable accommodations) and to perform household tasks., • Ability to work independently and as part of a team; roll-up-your-sleeves mentality and willingness to help where needed., • Ability to complete detailed documentation ina timelyandaccuratemanner. The success of our agency depends upon the success of our team! Join VBH to gain hands-on experience in a dynamic, creative, and fulfilling work environment. Benefits: • Health, Dental, and Vision Insurance, • Paid Time Off, • Performance Bonuses, • CEU Training/Professional Development Stipend, • 401K Village Behavioral Health is an equal opportunity employer.

Job DescriptionDescription: A Registered Nurse is a professional who provides patient care based on the nursing process; being involved with maintaining the standard of care for assigned patients through assessment, planning, implementation and evaluation. The Registered Nurse shall oversee and guide employees that are under his/her supervision. The Registered Nurse actively supports and promotes the Centers Philosophy and mission statement. The Registered Nurse is directed by the Charge Nurse. What You’ll Do • Assesses patient status on admission to the preop area, the operating room and/or the post-op area, and on a continuing basis., • Provides safe, therapeutic quality care to patients by utilizing the nursing process and nursing diagnosis in a timely manner and by setting appropriate priorities. Coordinates nursing, • interventions to enhance achievement of expected outcomes and to ensure readiness for, • discharge. Documents interventions and patient’s responses., • Ensures provision of patient care in an organized and timely manner., • Utilizes nursing care standards when planning and implementing patient care., • Communicates appropriate information regarding patient conditions to those who require the, • Information including, surgeons, anesthesia, management and other staff., • Safely carries out physician’s orders correctly and promptly, documenting all activities., • Initiates and participates in patient and family education. Assesses learning needs according to, • patient’s level of understanding and readiness to learn., • Displays an understanding of each patient’s cognitive, physical, emotional and chronological, • maturity in assessments, treatment, and care., • Takes part in pre- and post-op phone calls and communicates any problems to the appropriate, • person., • Maintains competencies to function in RN role within specific area. (Ex. OR circulator –, • Identification, counting and care of instrumentation and sponges, skin preparation of surgical, • site)., • Maintain competencies in conscious sedation administration and monitoring of sedated patient, • Including airway protection, assessment and support of sedated patients., • Protect sedated and anesthetized patients by identifying safety hazards such as electrical,, • equipment, pressure points and by minimizing exposure to maintain privacy and body, • temperature., • Expertise in safety principles, asepsis, sterile technique and universal precautions., • Assesses, anticipates and implements appropriate care throughout the surgical process, • Correlates clinical data with nursing care. Provides the patient with care measures congruent with his/her age, sex and health status., • Excellent organizational skills and attention to detail, prioritizes work to meet the changing needs of the department. ASC Registered Nurse Page Two, • Document and perform nursing care in assigned area based on standards of care and practice, and TDC policies and procedures., • Adhere to all policies and procedures, including standards for confidentiality, Infection Control, safety (OSHA), attendance, punctuality and personal appearance., • Serve as a role model and mentor, providing direction and leadership to other staff., • Demonstrates understanding of established emergency procedures for the Center., • Demonstrates the ability to direct and provide patient care in emergency situations., • Shows the ability to make decisions about Center-based problems., • Participates in the orientation of nursing and ancillary staff as requested., • Participates in developing standardized patient education programs., • Participates in Quality Improvement activities including identification of opportunities for cost reductions and efficiencies., • Works to achieve and maintain regulatory certification and accreditation of the Center., • Demonstrate responsibility and accountability for professional practice and for continued professional growth and development through printed material or other sources and by attending in-services and seminars as appropriate., • Must be willing to flex work hours as needed and/or requested by Manager. · Training and understanding of HIPAA requirements and the importance of maintaining patient · confidentiality. · Strong communication and out-going, positive interpersonal skills · Empathetic personality with attention to patient’s needs · Strong organizational skills with attention to detail; ability to prioritize tasks · Ability to work as a team member and uphold organizational standards and values · Excellent judgment, dependability, and diligence · Demonstrated high ethical standards and integrity · Demonstrated accuracy and thoroughness; monitors own work to ensure quality · Customer and patient service orientation: prompt response to patient needs and ability to manage difficult or emotional customer situations with tact, empathy, and diplomacy · Professionalism: displays positive outlook and pleasant manner, does not instigate, or participate in office gossip or negativity, keeps commitments, dresses appropriately, and is well-groomed · 1-2+ years’ experience in a surgery center preferred · Has a current license to practice as a Registered Nurse in the State. · Current BCLS certification · Current ACLS certification preferred or basic EKG or Arrhythmia identification certification · ERM system familiarity · Graduate of an accredited school of nursing. · Willingness to submit to a background check (drug screen for Ambulatory Surgery Centers only) Physical Requirements: · Exerting up to twenty-five pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects. · Repetitive motion. Substantial movements (motions) of the wrists, hands, and/or fingers. · Must have close visual acuity to perform an activity including viewing a computer terminal, extensive reading, interpretation, etc. · Must be able to be stationary for prolonged periods of time. Cognitive Requirements: · Executes tasks independently. · Learns and memorizes tasks. · Maintains concentration/focus on tasks. · Performs task in a demanding environment requiring multi-task and prioritize work. · Must be comfortable working and interacting with large groups of people daily. Compliance training and testing is required annually and as needed. Ready to Join Our Team? Apply Now! Atlantic Vision Partners provides equal employment opportunities and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Job DescriptionNCS is seeking a compassionate and skilled Speech-Language Pathologist (SLP) to join our multidisciplinary team dedicated to supporting the communication and social-emotional needs of K–8 students. In this role, you will work directly with students—many of whom are Autistic or have identified speech and language challenges—by providing individualized and group therapy services. You’ll play a key part in fostering communication growth, self-advocacy, and social interaction skills that empower students to thrive academically and socially. With access to rich professional development, a collaborative team, and a mission-driven school culture, this position offers both purpose and professional growth. What We Offer • Supportive SLP Team: Join a team of 4+ in-house SLPs for regular collaboration and shared expertise., • Expert Supervision: Direct mentorship from a licensed, experienced SLP team manager., • Professional Development: Monthly consultation with a Social Thinking® collaborative trainer and access to targeted workshops., • Generous CEU Allowance: $250 annually for continuing education., • Deliver individualized and small-group speech and language therapy to students with IEPs across K–8., • Address a broad range of communication areas including:, • Receptive and expressive language, • Articulation and phonological processing, • Fluency and voice, • Social-pragmatic language and conversational skills, • Design and implement Social Club programming for Autistic students using Social Thinking® methodologies.Assessment and Documentation, • Conduct initial and ongoing evaluations, screenings, and assessments to identify communication disorders., • Develop, write, and update IEP goals and present levels of performance in collaboration with the IEP team., • Maintain clear, accurate, and confidential records including session notes, progress reports, and compliance documentation., • Ensure therapy and documentation adhere to IDEA regulations and school policies.Collaboration and Consultation, • Provide support to general education and special education staff with classroom strategies and interventions for at-risk or struggling students., • Participate actively in student support meetings, IEP meetings, and family consultations., • Work closely with school leaders, teachers, and other specialists to ensure holistic support for students.Professional Development & Growth, • Attend and contribute to weekly team meetings and regular supervision with an experienced SLP team manager., • Participate in ongoing school-wide professional development sessions., • Engage with outside experts and Social Thinking® consultants through monthly supervision and collaboration., • Take advantage of $250 CEU reimbursement and opportunities to supervise graduate-level SLP students.Qualifications, • Master’s degree in Speech-Language Pathology or Communicative Disorders, • Valid state license or eligibility for licensure as an SLP, • Clinical Fellows (CFs) encouraged to apply – high-quality supervision provided, • Experience supporting school-aged students with disabilities, especially Autistic learners, • Familiarity with Michelle Garcia Winner’s Social Thinking® curriculum, • Strong interpersonal, organizational, and communication skills Requirements Authorized to work in the US without sponsorship TSSLD Certification Required Master's Degree in Speech and Language Pathology or Communicative Disorders Licensed SLP/CF (high quality supervision available) Requisition #cme8jtetcmnob0jo5v9lfg1f6

Job Description Discover Your Purpose with Us at Discovery Village West End AL! As Director of Health & Wellness, you’ll play an essential role in enriching the lives of seniors, creating meaningful connections, and making a difference every single day. Your Role: As the Director of Health & Wellness, your role includes overseeing the clinical and care services for our community. You’ll lead a team of licensed nurses, care managers, and support staff to ensure residents receive exceptional care and service in accordance with state, federal, and organizational standards. Through leadership, communication, and compassion, you will foster a culture of clinical excellence and resident-centered care. Position Highlights: • Status: Full Time, • Schedule: Monday–Friday, 8:00am–5:00pm; available as needed evenings and weekends, • Location: On-site – Richmond, VA, • Compensation: $85,000–$90,000 annually, • Total Compensation: Not provided Discovery Village is part of Discovery Senior Living, a well‑recognized industry leader known for performance, innovation, and lifestyle programs. Employees benefit from strong leadership, structured support, and a positive workplace culture that values communication and collaboration. The community is described as growing, thriving, and offering meaningful job opportunities where team members can make a real impact. What You’ll Do: Clinical Leadership & Compliance • Ensure compliance with all federal, state, and local regulations, as well as company policies and ownership standards, • Oversee assessments, service plans, and resident health documentation in accordance with state requirements, • Monitor clinical outcomes, implement corrective action, and lead quality improvement initiatives, • Partner with the Executive Director and department heads to align resident health and safety goals with community operations, • Lead the clinical team in providing exceptional care, including wellness checks, medication management, and service plan updates, • Ensure resident service plans are accurate and updated to reflect current health status, • Partner with physicians, pharmacy consultants, and allied providers to ensure continuity of care, • Hire, train, schedule, and supervise nurses, care managers, and other clinical team members, • Provide ongoing coaching, feedback, and professional development opportunities for staff, • Foster teamwork, accountability, and a culture of compassion and service excellence, • Registered Nurse (RN) or Licensed Practical Nurse (LPN) license in good standing in the current state required, • Minimum of one (1) year of nursing leadership experience; senior living experience preferred, • BLS Certification required, • Delegating Nurse preferred, • Strong leadership skills with the ability to motivate, develop, and manage a clinical team, • Excellent communication, organizational, and problem-solving abilities, • Proven ability to manage multiple priorities in a fast-paced environment, • Proficiency with Microsoft Office and electronic health record systems, • Enjoy a comprehensive benefits package – medical, dental, vision, PTO, 401(k) and more for eligible positions, • Thrive in a purpose-driven environment that puts residents first, • Join a collaborative, supportive leadership team that values your voice, • Competitive wages, • Early access to earned wages before payday!, • Flexible scheduling options with full-time and part-time hours, • Paid time off and Holidays (full-time), • Comprehensive benefit package including health, dental, vision, life and disability insurances (full-time), • 401(K) with employer match, • Paid training, • Opportunities for growth and advancement, • Meals and uniforms Discovery Management Group is part of the Discovery Senior Living family of companies, a recognized industry leader for performance, innovation and lifestyle customization that today, ranks among the 2 largest U.S. senior living operators. Discovery Management Group specializes in managing and enhancing senior living communities across the United States. With a focus on innovation, operational excellence, and lifestyle personalization, Discovery Management Group plays a vital role in serving more than 6,500 residents nationwide. Equal Opportunity Employer We are proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all team members. EOE D/V A Note to Applicants This job description outlines the general nature and level of responsibilities for this role and is not an exhaustive list of all duties. Qualified individuals with disabilities, as defined by the ADA, must be able to perform the essential job functions with or without reasonable accommodation, as determined on a case-by-case basis. Agency Policy We do not accept unsolicited resumes from staffing agencies. Please refrain from contacting hiring managers directly. Employment Scam Warning We only post jobs on our official careers site and accept applications through that platform. We do not conduct interviews via text or social media or ask for personal or banking information.

Job DescriptionDescription: Position Title: Community Support Coach Department: Adult Residence Reports to: Program Manager Status: Full-time, non-exempt Available Shifts : Tuesday - Saturday: 8:00 AM - 4:00 PM Tuesday- Saturday: 12:00 PM - 8:00 PM Summary This position teaches skills and behaviors to maximize independence in activities of daily living for a small caseload of individuals who have severe developmental disabilities and other special needs in a variety of community settings. The Community Support Coach demonstrates commitment to The Faison Center’s TEAM values—Together, Excellence, Accountability, and Mission-driven. Essential Functions: Direct Service • Assists persons served to increase their independence and to exercise their rights by teaching skills in various activities of daily living (self-care, care of the household, communication, leisure, etc.) according to formal plans and as natural teaching opportunities arise, using informal teaching techniques/procedures., • Assists persons served to reduce maladaptive behaviors and to learn appropriate replacement behaviors by implementing approved behavior management procedures, according to formal plans and as natural teaching opportunities arise., • Assists in maintaining the health, hygiene and grooming of persons served by teaching new skills, implementing first aid as needed, health care and hygiene techniques according to instructions or plans and, if properly certified, by administering medications according to stated policies and procedures., • Provides active treatment by continually engaging persons served in age-appropriate, functional activities, planning and implementing community access activities, and implementing programs to achieve ISP outcomes., • Documents care/assistance provided, behavior management and teaching techniques implemented and compliance with various health and active treatment standards through accurate and timely completion of progress notes, checklists, records, schedules, and billing information if applicable., • Completes quarterly reports for all clients served, as assigned by supervisor., • Maintains compliance with applicable federal and state regulations, and Faison policies and procedures. If assigned, serves as the Qualified Intellectual Disabilities Professional and liaison for all matters affecting persons on caseload during program evaluation and regulatory reviews., • Accesses resources appropriately to ensure the health and safety of individuals served., • Participates in the planning process by attending staff and team meetings and ISP sessions., • Assists with training new staff members as directed by supervisor., • Attends assigned trainings and implements procedures as outlined in trainings or in training materials; completes all assignments related to assigned trainings., • Internal Service - Displays courtesy and sensitivity, appropriately manages difficult or emotional situations, meets commitments, and responds promptly to client needs, solicits feedback to improve overall care of clients and courtesy to co-workers., • Dependability - Responds to requests for service and assistance, follows instructions, responds to management direction, takes responsibility for own actions, commits to doing the best job possible, keeps commitments, and meets attendance and punctuality requirements as expected., • Job Knowledge - Competent in required job skills and knowledge, exhibits ability to learn and apply new skills, keeps abreast of current developments, requires minimal supervision. Displays understanding of how job relates to others and uses resources effectively., • Quality - Demonstrates accuracy and thoroughness, displays a commitment to excellence, looks for ways to improve and promote quality, applies feedback to improve performance, and monitors own work to ensure quality., • Teamwork - Balances team and individual responsibilities, exhibits objectivity and openness to others' views. Gives and welcomes feedback. Contributes to building a positive team spirit. Puts success of team above own interests, able to build morale and group commitments to goals and objectives. Supports everyone's efforts to succeed. Recognizes accomplishments of other team members. Education and Experience • High school degree or equivalent required., • Bachelor’s degree in a related field preferred., • Previous experience working with individuals with disabilities preferred., • Certification or able to be certified in CPR/First Aid., • Must be able to lift up to 50 pounds while keeping back straight., • Bend all joints fluently., • Move in and out of and maintain a kneeling position for up to five minutes., • Reach in all directions., • Grasp using both hands., • Move quickly in both confined and open spaces to avoid safety issues., • Run in order to retrieve an individual who is moving quickly away from staff., • Maintain balance while lowering to a half squat position., • This job description is subject to change at any time at the discretion of The Faison Center., • The Faison Center is an Equal Opportunity Employer.

Job Description Patient Care Manager We offer competitive salaries, full benefits package, Paid Time Off, and opportunities for professional growth. As a Patient Care Manager of Ambulatory Services (PCM-AMB), you are a key leader within the multidisciplinary team, responsible for overseeing the delivery of high-quality, patient-centered care in a transitional living or outpatient setting. This role provides direct supervision, guidance, and mentorship to the Patient Care Specialist team (Tiers I–III) and/or Patient Recovery Coordinators (PRC), ensuring consistency, safety, and excellence in frontline care. The PCM is accountable for operational oversight, teammate development, and regulatory alignment—collaborating with nursing, clinical, and facility leadership to support program structure, maintain compliance and uphold organizational standards. Benefits: • 18 days PTO (Paid Time Off), • 401k with company match, • Company sponsored ongoing training and certification opportunities., • Full comprehensive benefits package including medical, dental, vision, short term disability, long term disability and accident insurance., • Substance Use Disorder Treatment and Recovery Loan Repayment Program (STAR LRP), • Associate degree from an accredited college or university in one of the behavioral science disciplines plus one (1) year of experience working in a behavioral health setting OR high school diploma or equivalent plus three (3) years of experience working in a behavioral health setting., • One (1) year of proven experience supervising and leading a team., • Firm understanding of addiction treatment and the recovery process, including medication assisted treatment., • CPR/First Aid certification – updated as required (can be obtained with company upon hire)., • MANDT/CPI certification – updated as required (can be obtained with company upon hire)., • Valid driver’s license in good standing, • Undergraduate degree from an accredited college or university., • Four (4) or more years of experience working in behavioral health., • Provide direct supervision and mentorship to PCS/PRC teammates, ensuring alignment with role expectations, skill progression, and organizational standards., • Support the recruitment, onboarding, retention, and performance development of PCS/PRC teammates through coaching, feedback, and growth-oriented evaluation practices., • Model effective leadership by promoting team engagement, accountability, and a positive culture across all PCS/PRC., • Ensure role clarity and skill advancement at each PCS/PRC through mentorship alignment, individual development plans, and regular supervision., • Maintain appropriate PCS/PRC staffing and scheduling in accordance with Pinnacle standards, patient ratios, program needs, and provide coverage when necessary., • Manage bi-weekly payroll submission, accurate timekeeping including regular updates of teammate time sheets., • Conduct timely 90-day and annual performance reviews with established goals and measurable outcomes., • Investigate concerns involving PCS/PRC teammates, analyze relevant data, and implement appropriate resolutions in collaboration with HR or leadership., • Plan, lead and document PCS/PRC team meetings and training to support quality improvement and regulatory readiness., • Assist with admissions, transfers, and discharges by effectively managing patient monitoring for safety and security, patient belongings searches, physical safety searches, observed urine drug screens, and transportation, as necessary., • Collaborate with clinical and medical teams on ensuring safe, trauma-informed support and crisis prevention and intervention emphasizing the safety of patients at risk for suicidal ideation, early treatment termination, and/or other high-risk behaviors., • Oversee the search of patient belongings including heat treatment, required documentation, and storage of confiscated non-permitted belongings to ensure safety and security of the patient’s personal property and the facility., • Manage patient cash balances as necessary/required including maintaining all required documentation and monthly audits for accuracy., • Oversee patient self-administration of medication procedures and vital sign collection processes to ensure the safety of all patients and teammates in collaboration with the medical team., • Oversee, plan, and support PCS/PRC-led recovery support groups/meetings and recreational activities in alignment with Pinnacle schedules and patient care goals., • Oversee grocery budgets, weekly meal planning, and ordering processes, ensuring effective use of resources and adherence to established guidelines, • Oversee ordering and organizing supplies for the Patient Care team including supplies for group and recreational activities, patient snacks, patient care items (hygiene), and search supplies in alignment with budgets., • Assist patients without resources in meeting basic needs by utilizing available resources., • Monitor PCS/PRC documentation, including shift reports, Critical Incident Reports, mileage / receipt logs, and Electronic Health Record (EHR) entries for timeliness, accuracy, and compliance with Pinnacle policies., • Ensure safety protocols, infection control measures, and facility cleanliness are upheld across all PCS/PRC operations., • Monitor and manage census accuracy including EHR occupancy, bed board, and communication tools used by the Patient Care department., • Coordinate and approve local transportation arrangements when facility staff are unavailable., • Lead efforts to uphold boundary standards across the department. Provide training, monitor patterns of concern, and ensure staff understand and apply ethical guidelines., • Serve as a liaison between PCS/PRC and other departments to ensure effective implementation of daily routines, group schedules, and recovery-oriented Programming., • Be present and engaged in daily flash meetings, weekly treatment team meetings, and all required leadership and Staff meetings., • Serve as Administrator on Call for after-hours or weekend management needs, as scheduled., • Train teammates on the PCS Playbook and Pinnacle Treatment Models and ensure consistent implementation across all tiers., • Understand and be able to perform all duties of the PCS/PRC roles, providing hands-on support as needed. INDKYVANJ123

Job Description Exciting Career Opportunity: Leasing Associate at The Towers on Franklin in Richmond, VA! Thalhimer is looking to add a talented Leasing Associate to join our Thalhimer Multifamily team at The Towers on Franklin in Richmond, VA. If you're passionate about providing exceptional customer service and thrive in a dynamic, fast-paced environment, we'd love to meet you! What You'll Do: As a Leasing Associate, you will play a key role in the success of our community by assisting with various leasing and administrative functions. Your responsibilities will include: • Marketing & Leasing: Participate in marketing efforts to attract prospective residents and effectively promote the features and benefits of the community., • Customer Engagement: Greet prospective residents, conduct tours of available apartments, and assist with the application process to ensure a smooth leasing experience., • Administrative Support: Assist the Community Manager with ongoing administrative functions, including processing rent payments and maintaining community records. We are looking for someone with a proactive, positive attitude who enjoys working in a team and is comfortable in a fast-paced environment. The ideal candidate will possess: • The ability to multi-task and handle multiple responsibilities with ease., • A strong attention to detail and problem-solving skills., • Dependability and flexibility, with a commitment to working well in a team environment., • Proficiency with Microsoft Office, Excel, and Outlook, as well as experience with property management software., • MRI experience is preferred but not required. If you're excited about making a positive difference and being part of a dynamic team, we want to hear from you! Please submit your resume along with your salary requirements. Thalhimer is an Equal Opportunity Employer. What Does Success Look Like? An effective Leasing Associate is an engaging communicator with a talent for building rapport and closing leases. You are detail-oriented, organized, and tech-savvy, with strong sales instincts and a passion for customer service. You understand the market, take pride in your presentation, and always follow through-making sure every prospect feels at home. Job Posted by ApplicantPro

Job Description We offer competitive salary, full benefits package, Paid Time Off, and opportunities for professional growth. Pinnacle Treatment Centers is a growing leader in addiction treatment services. We provide care across the nation touching the lives of more than 30,000 patients daily. Our mission is to remove all barriers to recovery and transform individuals, families, and communities with treatment that works. Our employees believe we are creating a better world where lives and communities are made whole again, through comprehensive treatment. As a Case Manager, you will provide quality care through developing, implementing, managing, and evaluating patient care plans. You may convey clinical information between the insurance provider and treatment team as warranted. Benefits: • 18 days PTO (Paid Time Off), • 401k with company match, • Company sponsored ongoing training and certification opportunities., • Full comprehensive benefits package including medical, dental, vision, short term disability, long term disability and accident insurance., • Substance Use Disorder Treatment and Recovery Loan Repayment Program (STAR LRP), • Discounted tuition and scholarships through Capella University. Requirements: • Provider qualifications for a Substance Use Care Coordinator include (must meet one of the 3 options):, • At least a Bachelor’s degree in one of the following fields (social work, psychology, psychiatric rehabilitation, sociology, counseling, vocational rehabilitation, human services counseling) and at least either 1) one year of substance use related direct experience providing services to individuals with a diagnosis of substance use disorder or a minimum of one year of clinical experience working with individuals with cooccurring diagnoses of substance use disorder and mental illness; or, • Licensure by the Commonwealth as a registered nurse with at least either 1) one year of direct experience providing services to individuals with a diagnosis of substance use disorder or 2) a minimum of one year of clinical experience working with individuals with co-occurring diagnoses of substance use disorder and mental illness; or, • Board of Counseling Certified Substance Abuse Counselor (CSAC) or CSAC-Assistant under supervision as defined in 18VAC115-30-10 et seq., • Required Supervision: All Substance Care Coordinators must be under the general supervision of a buprenorphine waivered practitioner or Licensed Credentialed Treatment Professional in the OTP or Preferred OBOT setting., • Valid/Current Driver's License, • Ability to travel up to 15% may be required Responsibilities: · Providing case management and care coordination services for patients enrolled in treatment. Responsible for coordinating continuum of care activities for assigned patients and ensuring optimum utilization of resources, service delivery, and compliance with external agencies and referral sources requirements. · May include activities such as coordinating patient assessments, treatment planning and crisis intervention services; providing training and facilitating linkages for the use of community resources; monitoring service delivery; obtaining or assisting patients in obtaining necessary services (e.g. financial assistance, housing assistance, food, clothing, medical services, educational services, vocational services, recreational services, etc.); assisting patients in becoming involved with self-help support groups; assisting patients in increasing social support networks with family members, friends, and/or organizations; assisting patients in performing daily living activities; and coordinating criminal justice services. · Conducting individual and family educational sessions and engaging in various duties related to coordinating treatment and discharge activities, as needed. · Coordinating, in a timely manner, issues or activities relevant to the team, and/or to the team’s relationship within the facility or treatment milieu · Adhering to organizational policies, procedures, performance improvement initiatives and maintains organizational and industry policies regarding confidentiality. · Attend team meetings and complete all training courses timely as required. · Other duties as assigned. Join our team. Join our mission.

Job DescriptionNCS is seeking a compassionate and skilled Speech-Language Pathologist (SLP) to join our multidisciplinary team dedicated to supporting the communication and social-emotional needs of K–8 students. In this role, you will work directly with students—many of whom are Autistic or have identified speech and language challenges—by providing individualized and group therapy services. You’ll play a key part in fostering communication growth, self-advocacy, and social interaction skills that empower students to thrive academically and socially. With access to rich professional development, a collaborative team, and a mission-driven school culture, this position offers both purpose and professional growth. What We Offer • Supportive SLP Team: Join a team of 4+ in-house SLPs for regular collaboration and shared expertise., • Expert Supervision: Direct mentorship from a licensed, experienced SLP team manager., • Professional Development: Monthly consultation with a Social Thinking® collaborative trainer and access to targeted workshops., • Generous CEU Allowance: $250 annually for continuing education., • Deliver individualized and small-group speech and language therapy to students with IEPs across K–8., • Address a broad range of communication areas including:, • Receptive and expressive language, • Articulation and phonological processing, • Fluency and voice, • Social-pragmatic language and conversational skills, • Design and implement Social Club programming for Autistic students using Social Thinking® methodologies.Assessment and Documentation, • Conduct initial and ongoing evaluations, screenings, and assessments to identify communication disorders., • Develop, write, and update IEP goals and present levels of performance in collaboration with the IEP team., • Maintain clear, accurate, and confidential records including session notes, progress reports, and compliance documentation., • Ensure therapy and documentation adhere to IDEA regulations and school policies.Collaboration and Consultation, • Provide support to general education and special education staff with classroom strategies and interventions for at-risk or struggling students., • Participate actively in student support meetings, IEP meetings, and family consultations., • Work closely with school leaders, teachers, and other specialists to ensure holistic support for students.Professional Development & Growth, • Attend and contribute to weekly team meetings and regular supervision with an experienced SLP team manager., • Participate in ongoing school-wide professional development sessions., • Engage with outside experts and Social Thinking® consultants through monthly supervision and collaboration., • Take advantage of $250 CEU reimbursement and opportunities to supervise graduate-level SLP students.Qualifications, • Master’s degree in Speech-Language Pathology or Communicative Disorders, • Valid state license or eligibility for licensure as an SLP, • Clinical Fellows (CFs) encouraged to apply – high-quality supervision provided, • Experience supporting school-aged students with disabilities, especially Autistic learners, • Familiarity with Michelle Garcia Winner’s Social Thinking® curriculum, • Strong interpersonal, organizational, and communication skills Requirements Authorized to work in the US without sponsorship TSSLD Certification Required Master's Degree in Speech and Language Pathology or Communicative Disorders Licensed SLP/CF (high quality supervision available) Requisition #cmkh01bpz2ye40iqyi271ylq2

Job Description Clinical Documentation Manager HYBRID We offer competitive salaries, full benefits package, Paid Time Off, and opportunities for professional growth. Pinnacle Treatment Centers is a growing leader in addiction treatment services. We provide care across the nation, touching the lives of more than 35,000 patients daily. Our mission is to remove all barriers to recovery and transform individuals, families, and communities with treatment that works. Our employees believe we are creating a better world where lives and communities are made whole again through comprehensive treatment. As the Clinical Documentation Manager, you are responsible for ensuring the clinical team meets or exceeds the standards for documentation excellence through daily clinical documentation review, support, and training. This role focuses on improving the quality of patient care by working closely with the clinical team and site leadership to ensure that clinical services are delivered efficiently, effectively, and in alignment with the organization's strategic goals. Benefits: • 18 days PTO (Paid Time Off), • 401k with company match, • Company sponsored ongoing training and certification opportunities., • Full comprehensive benefits package including medical, dental, vision, short term disability, long term disability and accident insurance., • Substance Use Disorder Treatment and Recovery Loan Repayment Program (STAR LRP), • Master’s degree in Social Work, Psychology, Addiction Counseling, or other related field, • Independent Clinical License to practice in the field associated with the master's or higher degree, • VA (Virginia) Specific Requirements:, • LPC, • LCSW, • Experience treating individuals with substance use disorder preferred, • Counseling and documentation of treatment experience following payer guidelines strongly preferred, • Clinical chart audit experience strongly preferred, • Monitor all clinical records to ensure clinical quality, timeliness, and thoroughness/ accuracy of all clinical documentation daily., • Ensure adherence to the clinical program requirements, including clinical documentation that adheres to local/state/federal laws and payor standards., • Resolve any non-adherence of clinical documentation either by training and coaching the counselor who authored the document for same-day revision or by annotating the document oneself if the counselor is unable to resolve the documentation that does not meet requirements., • Attend clinical team and other assigned meetings., • Complete all assigned training courses timely., • Provides teaching and training to support clinical excellence., • Ensures forms in the Electronic Health Record (EHR) meet applicable standards., • Collaborates with the Information Technology (IT) team on EHR form development., • Supports accreditation process, scheduling, and corrective action (when applicable) for the DR&A division., • Oversees outcomes, processes, and ensures collection and integrity of data across the DR&A division while maintaining confidentiality of patient records/data., • Develops training material and calendar to support continuous clinical excellence and ensures relevance of training material pertaining to performance outcomes yielded by data., • Develops, implements, and maintains quality improvement standards, systems, policies, and procedures as applicable., • Acts as a resource to teammates to help solve problems related to the quality of services.

Job Description Exciting Career Opportunity: Leasing Associate in Richmond, VA! Thalhimer is looking to add a talented Leasing Associate to join our Thalhimer Multifamily team in Richmond, VA. If you're passionate about providing exceptional customer service and thrive in a dynamic, fast-paced environment, we'd love to meet you! We offer competitive pay, generous benefits, and a $1,000 sign-on bonus! What You'll Do: As a Leasing Associate, you will play a key role in the success of our community by assisting with various leasing and administrative functions. Your responsibilities will include: • Marketing & Leasing: Participate in marketing efforts to attract prospective residents and effectively promote the features and benefits of the community., • Customer Engagement: Greet prospective residents, conduct tours of available apartments, and assist with the application process to ensure a smooth leasing experience., • Administrative Support: Assist the Community Manager with ongoing administrative functions, including processing rent payments and maintaining community records. We are looking for someone with a proactive, positive attitude who enjoys working in a team and is comfortable in a fast-paced environment. The ideal candidate will possess: • The ability to multi-task and handle multiple responsibilities with ease., • A strong attention to detail and problem-solving skills., • Dependability and flexibility, with a commitment to working well in a team environment., • Lease-up experience is preferred but not required., • Proficiency with Microsoft Office, Excel, and Outlook, as well as experience with property management software., • MRI experience is preferred but not required. If you're excited about making a positive difference and being part of a dynamic team, we want to hear from you! Please submit your resume along with your salary requirements. Thalhimer is an Equal Opportunity Employer. What Does Success Look Like? An effective Leasing Associate is an engaging communicator with a talent for building rapport and closing leases. You are detail-oriented, organized, and tech-savvy, with strong sales instincts and a passion for customer service. You understand the market, take pride in your presentation, and always follow through-making sure every prospect feels at home. Job Posted by ApplicantPro

Job DescriptionSalary: $18 to $20 per HR Beverage Systems has been a family owned business since 1988. We are dedicated to bringing exceptional service to the dispensed beverage industry. Whetherit is a full service, equipment and sales support program or a standard service call program, Beverage Systems uses technology,experience, and drive to make our customer's beverage program a success! We are looking for talented individuals with a passion for customer service, attention to detail, and a desire to apply their technical skills throughout a busy work day. You will spend most of your day in the Central Virginia area servicing customers, troubleshooting, and working with our regional dispatch team. There will be times that overnight and traveling will be required based on business need. This role will require interaction with various businesses including retail, hospital, and educational institutions, looking for strong communication skills and enjoyment of working with the public. All training provided by the company. Please email resume to Benefits Offered: • Medical, dental and vision, • Retirement, • EAP Benefits, • Paid-Time-Off, • Company cell phone Here is a brief description of the job: The Technician will professionally diagnose, restore, and repair beverageequipment throughout the day.Responsible for properly installing, repairing and maintaining field beverage equipment. Must represent the company and its customers in a professional manner. Maintain an acceptable level of productivity related to the amount of completed calls. Primary Responsibilities: • Perform installations, repairs and maintenance on commercial beverage and related equipment at our customers location., • Diagnose problems, replace or repair parts, test and make adjustments., • Perform mechanic skills including, but not limited to, mechanical, electrical, plumbing, troubleshooting and repair of beverage equipment., • Read and interpret equipment manuals and work orders to perform required maintenance and service., • Demonstrate proper knowledge of equipment. Communicate with the supervisor when extra training may be needed., • Use a variety of hand and power tools, electric meters and material handling equipment in performing duties., • Comply with regulations and maintain a clean and orderly work area., • Conduct yourself in a professional manner at all times while treating customers, driving company vehicles, etc. Treat others how you would like to be treated, • Fill out field service reports properly, legible and with as much information as possible. When eligible., • Maintain frequent communication with the dispatcher to assure that the right information is relayed and entered into our system., • Maintain company vehicles in good working condition, both mechanically and organized., • Arrange for company vehicles to get routine maintenance and any required service. Make sure proper documentation is kept up-to-date and kept in company vehicles at all times.All repairs and service on vehicles covered by the company through our fleet management company., • Fulfill all new and existing training requirements as set by service managers and/or technician development directors., • Must be able to cover emergency calls on weekends on a rotating basis as laid out by the manager to satisfy the market needs., • Other duties as assigned. Qualifications & Requirements: • Must be able to maintain a valid driver's license., • Clean Driver Record, • Occasional Weekend Availability, • Must have some electrical troubleshooting knowledge., • Be able to read volts, amps, ohms and continuity on multimeters., • Must have some plumbing knowledge., • Must provide your own general tools. Specialty industry tools provided to the technician on loan by the company. Working Conditions: Work includes long distance driving. Occasionally lifting of machinery and/or items that may exceed 75 lbs. Must be able to work overtime as requested by management, within reason. If you want to be a part of a growing family business who has a passion for their employees and their customers please email resume to

Job DescriptionDescription: Heart Havens seeks a caring Direct Support Professional to work at our Meadowbrook/ home in Glen Allen VA who embrace our mission of empowerment and share our values of accountability, integrity, respect, and empathy. We're looking for people who will encourage the people we support to be true members of their communities by helping them connect to community resources and events and motivate them to try new things. At every level of our organization, we look for people who think creatively, are team players, have strong attention to detail, and are passionate about providing inclusive communities for people with a developmental disability. As a Part-Time DSP, you'll empower adults with a developmental disability to live full, vibrant, and happy lives. While you'll provide support for everyday activities, such as meal preparation, you'll also support people as they plan for bigger events, such as trips. You'll support people as they discover what they're passionate about and pursue their dreams. One thing's for sure: every day with Heart Havens is different! Requirements: Minimum Education and Experience: High school diploma or GED preferred. 6 months’ previous direct support experience required. 1-year previous direct support experience in a DD residential group home setting preferred, or a combination of experience and certifications with a minimum of two years in DD residential with a consistent job history. Qualifications and Expectations: • May require driving up to 8 hours, • May require frequent bending, stooping, squatting, reaching and walking, • May require standing up for up to 8 hours -Ability to understand and follow service requirements -Ability to participate in a team-oriented work environment -Ability to manage time to successfully complete job duties -Ability to interact and communicate with individuals exhibiting a variety of characteristics -Ability to perform First-Aid, behavior management interventions, and medication management -Ability to support residents with Activities of Daily Living -Ability to observe, record and report residents’ behavior, attitude and physical condition -Ability to write objective and accurate daily notes that capture support offered and given to residents -Ability to safely operate and maintain adaptive equipment and assistive technology -Ability to carry out the physical requirements of assisting and lifting individuals, as necessary -Must understand and respect residents Human Rights and be able treat them with dignity at all times -Must be able to follow the policies and procedures of Heart Havens to maintain compliance with state and federal regulations -Must be able to demonstrate abilities that improve or maintain the health and wellness of those they support. -Must have verbal and written communication skills to maintain effective working relationships with residents, co-workers, and family members -Must model Heart Havens’ mission and values in daily actions -Must have proficient typing and computer skills -Must be able to transport residents in Heart Havens vehicles -Must maintain required certifications: Therapeutic Options (TOVA), Medication Administration, and First Aid/CPR/AED Essential Functions: -Provides support to residents as outlined in their ISPs, Residential Plan for Supports, and other relevant support plans (e.g. Behavior support plan) -Understands and supports residents according to their Health protocols and Health related support instructions -Provides residents with appropriate supervision when working in the program and never leaves resident alone in the home or in the community -Supports residents with their Activities of Daily Living to the level needed for their success -Encourages residents to engage with others, increase independence, and participate in meaningful activities at home and in the community -Encourages and support residents’ individual choice in their day-to-day lives and respects their choices -Administers medications according to organizational procedures and the 6 Rights of Medication Administration -Uses Customer Service skills when interacting with residents, families, case managers, medical professionals, etc. -Completes accurate and timely daily documentation to include but not limited to ISP Notes and T-Logs -Completes daily medication audits, resident checklists, and chore checklists as scheduled -Maintains information in the individuals records, ensures individuals are treated respectfully and maintains confidentiality regarding personal and health information -Identifies and responds to changing health conditions of the residents by obtaining immediate care and submitting documentation that reflects that care -Notifies Program leadership of incidents, behavioral changes, medical updates, and important messages (e.g. phone messages) -Completes Incident Reports (General Event Reports) in a timely manner and seeks guidance as needed -Follows meal menus, dietary recommendations, and food preparation orders during meal preparation and documents any menu changes -Participates in monthly resident meetings as scheduled and provides the opportunity for residents to express choices, share preferences, and communicate their needs -Follows monthly resident activity calendar and seeks approval from House Coordinator for any changes -Follows budgetary guidelines set forth by the COO when using Heart Havens funds -Supports residents with making purchases as approved by the House Coordinator and obtains receipts for transactions -Reviews monthly staff schedule when posted, consistently works scheduled shifts, and finds coverage for absences -Consistently attends monthly staff meetings as scheduled by the Assistant Program Manager -Provides emergency schedule coverage as needed -Participates in routine emergency drills -Adheres to Heart Havens policies and procedures as outlined in the Employee Handbook, and Policies and Procedures Manual. -Responds to emergency situations according to policy and procedure -Performs other job-related duties as assigned.

Job Description Company: Richmond Security, Inc. Location: Richmond, Virginia (On-site) Employment Type: Full-Time Department: Finance / Administration Reports To: President & CEO or General Manager Position Summary Richmond Security, Inc. (RSI) is seeking a detail-oriented, trustworthy, and highly organized Bookkeeper to manage the company's day-to-day financial transactions and support accurate financial reporting. The Bookkeeper will play a critical role in maintaining clean financial records across multiple business divisions, supporting payroll coordination, managing payables and receivables, and ensuring compliance with accounting best practices. This role requires discretion, accuracy, strong organizational skills, and the ability to work independently in a fast-paced service business environment. About Richmond Security, Inc. Richmond Security, Inc. is a leading provider of integrated physical security solutions, including electronic security systems, locksmith services, door hardware, access control, video surveillance, and residential security solutions. The company serves commercial, institutional, and residential clients throughout Central Virginia. Key ResponsibilitiesDaily & Weekly Accounting Functions * Record financial transactions in accounting software (QuickBooks Enterprise preferred) * Process accounts payable, including vendor invoices and payments * Manage accounts receivable, invoicing, and collections tracking * Reconcile bank accounts, credit cards, and financial statements * Maintain accurate general ledger entries * Monitor cash flow and report variances Payroll & Employee Financial Support * Coordinate payroll data with third-party payroll provider * Track time entries and labor allocations by department/division * Maintain payroll records and supporting documentation * Assist with employee expense reimbursements Reporting & Compliance * Prepare monthly financial reports for management review * Assist with budgeting and financial tracking * Maintain organized financial records for audits and tax preparation * Support CPA with year-end financial reporting * Ensure compliance with company policies and accounting standards Administrative Financial Support * Maintain vendor files and W-9 documentation * Track purchase orders and job costing data * Assist with inventory accounting coordination * Support internal financial controls and process improvements Required Qualifications * Minimum 3 years of bookkeeping or accounting experience * Proficiency with accounting software (QuickBooks strongly preferred) * Strong knowledge of accounts payable, accounts receivable, and reconciliations * High attention to detail and accuracy * Strong organizational and time-management skills * Ability to handle confidential financial information with discretion * Proficiency in Microsoft Excel and Microsoft Office Suite * Excellent written and verbal communication skills Preferred Qualifications * Experience in a service, construction, or field-service business * Experience with job costing and project accounting * Familiarity with inventory tracking * Associate's or Bachelor's degree in Accounting, Finance, or related field * Experience coordinating with outsourced payroll providers Key Competencies * Integrity and trustworthiness * Analytical thinking * Problem solving * Reliability and accountability * Ability to work independently * Attention to deadlines Work Environment * On-site office environment in Richmond, VA * Standard business hours, Monday–Friday * Occasional extended hours during month-end or year-end close Compensation & Benefits * Competitive salary based on experience * Paid time off * Health benefits (if applicable) * Retirement plan participation (if applicable) * Stable, professional work environment Equal Opportunity Employer Richmond Security, Inc. is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Job DescriptionDescription: A Shift Leader is responsible for providing support to manager's by acting as Manager on Duty (MOD), handling day to day managerial tasks including checking in orders, placing orders, staffing, cash handling, guest management and opening and closing the restaurant. ShiftLeaders will take orders, run food, maintain a clean and organized dining room, bag and deliver to go orders, enforce team deployment in the front of house, ensure prep is completed for service, support bartenders as needed and be the go to contact for any issues on shift if managers are not present. DUTIES AND RESPONSIBILITIES • Service, • Greeting guests upon arrival, • Providing excellent customer service during guests dining experience, from entry to the restaurant through departure and everything in between, • Memorize the menu at your location, • Able to read readily available recipes to make store specific cocktails, • Cash handling, • Responsible for handling guest complaints on shift, • Can cover any FOH position in event of a call out, • Memorizes Steps of Service for cashier, bar and expo, • Sanitation/Food Safety, • Sweep and mop floors, • Sanitize and wipe down tables and other surfaces, • Maintain beverage and salsa stations, • Clean bathrooms, • Ability to complete internal health audits, • Follows checklists for opening and closing, • Check food and equipment temperature to ensure food safety compliance, • Able to complete line checks and provide feedback when food does not meet spec, • Leadership, • Able to open and close the restaurant solo, • Complete a check out for every FOH team member before they conclude their shift, • Ensure all prep for FOH is identified at the beginning of the shift and completed by the end of the shift, • Holds peers accountable to company standards, • Go to trainer for cashier position at your location, • Admin, • Data entry, including invoices, • Friendly, • Possess a sense of urgency, • Thoughtful, • Natural ability to connect with others quickly, • Intuitive, • Responsible, • Minimum, • Able to speak English, • Comfortable working with a team, • Basic math knowledge, particularly addition and subtraction, • Able to take constructive criticism, • Able to handle conflict with potential guest issues, • Ability to read and follow instructions, • Good verbal communication skills, • Comfortable with technology (POS systems, printers, KDS, etc), • Able to multitask and prioritze on the fly, • Conflict resolution, both with guests and team members, • Preferred, • Prior experience in a restaurant job, • Prior experience with Revel, Ctuit, and/or Zenput, • Can speak English and Spanish, • Prior management experience, • Food Manager certification Able to lift 25+ pounds Able to stand on their feet for 8 hours uninterrupted Able to be stationary for multiple hours at a time completing repetitive tasks Able to move quickly throughout the restaurant Able to access and navigate all areas of the restaurant Able to work in excessive heat and cold associated with the kitchen environment

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