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The Technical Support Engineer will also analyze and resolve software application issues and work closely with the Support Manager to ensure correct resolution. Candidates must be energetic possess a strong motivation to learn new technologies and provide remarkable customer service. High level of communication and follow through skills are two key strengths for this role. Traveling up to 25% is a requirement for this position. Requirements Background: ● Solid 4-5 years minimum overall in a business IT support role ● 1 or more technical certifications (MCP, MCSE, A+) ● Bachelor's degree from a four-year college or technical school Technical Experience: ● Microsoft Windows 10/11 Desktop OS administration and troubleshooting ● Printer configuration and troubleshooting ● Network print management administration ● Office 365 Business and Enterprise Edition support (including Outlook and SharePoint) ● Desktop Hardware Configuration and Management ● VPN configuration and support ● Video, Web and voice conferencing ● Microsoft Dynamics (SL / GP) a plus but not a requirement ● Mobile Device Management – (Intune MDM experience a plus) ● Active Directory Administration and User Management (both local and M365) ● Background in enterprise software support and training a plus ● SMART board administration and troubleshooting a plus ● Experience working with helpdesk ticketing systems (ZenDesk a plus)

Must-haves 2+ years in an IT support role Experience troubleshooting hardware and software incidents Experience with Active Directory, resetting passwords and managing user accounts Basic network understanding; troubleshooting wifi connectivity, understanding of fundamentals such as TCP/IP, DNS, LAN/WAN, etc. Strong recent experience with que management, working with a ticketing system Strong communication, eagerness to learn, and customer service skills Owns a car and has a driver’s license Plusses Experience working in a genius bar, geek squad, etc. (customer service, client facing role) Experience working in the educational/instructional field, or working in IT at their college Strong recent experience using ServiceNow as a ticketing system Day-to-Day A client is looking for a Jr. Network Specialist to support a school district in Westchester County, NY. This person will be spending 100% of their day doing deskside support. They will be supporting about 300-500 staff members, working directly with executives, teachers, and students in order to resolve tickets and incidents. These tickets will include a large variety of things, including Active Directory support and password resets, network connectivity issues and troubleshooting, smartboard support, hardware troubleshooting, imaging labs, projector & printer break fixes, email and application support, etc. During the summer months, this person will be responsible for managing project work such as migrations, deployments, upgrades, equipment refreshes, etc. This individual needs to have strong customer service skills and fundamental network experience in order to communicate issues and solutions with the staff they are supporting.

Must-haves 2-3+ years in an IT support role Experience troubleshooting hardware and software incidents Strong experience with Active Directory to manage accounts and reset passwords Strong network understanding, troubleshooting Wi-Fi connectivity, understanding of fundamentals such as VPN, TCP/IP, DNS, LAN/WAN, etc. Strong recent experience with que management, working with a ticketing system Strong communication, eagerness to learn, and customer service skills Plusses Experience troubleshooting Macs as well as Windows Experience working in a customer facing role Experience working in the educational/instructional field, or working in IT at their college Strong recent experience using ServiceNow as a ticketing system Day to Day A client is looking for a Jr. Network Specialist to support a school district in Rockland County, NY. This person will be spending 100% of their day doing deskside support during the months of September -- May and completing various technical projects within the months of June -- August. They will be supporting about 300-500 staff members, working directly with executives, teachers, and students in order to resolve tickets and incidents. These tickets will include a large variety of things, including Active Directory support and password resets, network connectivity issues, smartboard support, hardware troubleshooting, imaging labs, deploying Chromebooks, completing migrations, projector & printer break fixes, email support, etc. This individual needs to have strong customer service skills and fundamental network experience in order to communicate issues and solutions with the staff they are supporting. They will work directly with high level engineers to grow their skills and assist with Level 2 and Level 3 technology support when able. $23-25/hr based on experience

The Phoenix Group Advisors is conducting a search for a Help Desk Technician at a computer services organization. This role provides technical support and manages client IT environments, ensuring reliable network and hardware operations. The Help Desk Technician owns the resolution of end-user technical issues, implements system configurations, and maintains client documentation. The position supports client network infrastructure, manages equipment setup, and performs routine system maintenance and reporting. • Respond to and resolve help desk tickets via ticketing systems, • Install, configure, and troubleshoot workstations, network switches, wireless devices, and firewalls, • Maintain accurate records of tasks, inventory, and client system configurations in PSA and documentation tools, • Assist with network and system upgrades, patches, and updates, • Provide high-quality written and verbal communication with clients, • Participate in rotating on-call support, including evening and weekend shifts, • Document technical procedures and solutions for future reference, • Support data entry, export, and reporting activities, • 2+ years experience in help desk or technical support roles, • Knowledge of Windows and macOS operating systems, • Experience with network hardware, firewalls, and wireless devices, • Familiar with PSA systems, ticketing tools, and documentation software, • Relevant certifications (CompTIA A+, MCSA) preferred, • Hands-on experience with LAN/WAN, VPN, and remote support tools, • Ability to troubleshoot hardware and network issues, • Strong written and verbal communication skills Core Technical Skills Windows OS, macOS, Network Troubleshooting, Firewall Configuration, VPN, Remote Support, Ticketing Systems, PSA, Inventory Management, System Configuration, Data Reporting The role responsible for administering client hardware and network systems, improving operational efficiency, and ensuring high system availability to support business continuity.

Full-time Description About Us eSimplicity is a modern digital services company that partners with government agencies to improve the lives and protect the well-being of all Americans, from veterans and service members to children, families, and seniors. Our engineers, designers, and strategists cut through complexity to create intuitive products and services that equip federal agencies with solutions to courageously transform today for a better tomorrow. Responsibilities: • Provide Tier 2 technical support for Salesforce-related issues, responding to and resolving incidents and service requests in accordance with established procedures and Service Level Agreements (SLAs)., • Triage, diagnose, troubleshoot, and resolve technical issues involving Salesforce applications, configurations, integrations, and customizations, escalating complex issues as appropriate., • Document troubleshooting activities, resolutions, user communications, and current ticket status in the applicable case management system., • Develop and maintain runbooks, knowledge articles, troubleshooting guides, training materials, and best-practice documentation for common issues and support procedures., • Collaborate with Salesforce developers, Product Owners, and other technical teams to investigate root causes, resolve complex issues, and communicate known issues and workarounds., • Administer Salesforce user access, roles, permissions, and related access requests in accordance with established security and access management procedures., • Participate in testing and validation of Salesforce features, enhancements, bug fixes, releases, and platform upgrades., • Communicate regularly with users regarding the status of support requests and follow through to resolution., • Identify recurring issues, trends, and opportunities to improve support processes, system usability, and the overall user experience., • Maintain accurate and complete records of support requests, resolutions, and user interactions to support operational reporting and continuous improvement., • Stay current with Salesforce releases, platform capabilities, and support best practices to provide informed technical support and recommendations., • Support the establishment, monitoring, and continuous improvement of SLAs and other help desk performance standards. Requirements • All candidates must pass public trust clearance through the U.S. Federal Government. This requires candidates to either be U.S. citizens or pass clearance through the Foreign National Government System which will require that candidates have lived within the United States for at least 3 out of the previous 5 years, have a valid and non-expired passport from their country of birth and appropriate VISA/work permit documentation., • A Bachelor's degree in computer science, information systems, engineering, business or other related field, • 4+ years of experience in technical support, application support, or platform support roles., • Experience supporting Salesforce applications in a technical support or administrator capacity., • Working knowledge of Salesforce platform features, including Lightning, APIs, and basic Apex concepts, with the ability to troubleshoot and escalate issues., • Experience providing Tier 2 or Tier 3 support in a help desk or ticketing environment., • Experience working with Jira and Confluence; familiarity with ServiceNow or similar systems., • Strong troubleshooting, customer service, and communication skills., • Experience creating user documentation and delivering training or knowledge transfer., • Ability to manage multiple support requests in a fast-paced environment. Desired Qualifications: • One or more Salesforce certifications, such as Salesforce Certified Administrator, Platform Developer I, Platform Developer II, or Platform App Builder., • Experience supporting Salesforce applications in a federal government environment., • Familiarity with IT service management (ITSM) practices, including incident management, problem management, and root cause analysis. Working Environment: eSimplicity supports a remote work environment operating within the Eastern time zone so we can work with and respond to our government clients. Expected hours are 9:00 AM to 5:00 PM Eastern unless otherwise directed by manager. Occasional travel for training and project meetings. It is estimated to be less than 5% per year. Benefits: eSimplicity offers a comprehensive benefits package, including medical, dental, and vision coverage, 401(k) retirement benefits, paid time off, paid holidays, life and disability insurance, and additional wellness and employee support programs. Eligibility may vary based on employment status and applicable plan terms. Reasonable Accommodation: eSimplicity is committed to providing reasonable accommodations to qualified individuals with disabilities during the application and hiring process. Applicants who need assistance or an accommodation should contact Human Resources. Equal Employment Opportunity: eSimplicity is an Equal Opportunity Employer, including disability and protected veteran status. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran status, disability, or any other legally protected status. Salary Description $84,700 - $94,500

Job Responsibilities: • Inbound Telephone Support – perform telephone support as scheduled. Ensure that customer questions are answered completely in a professional, caring and responsive manner, commitments to perform research and follow-up are completed, open issues are resolved and each contact -- including information and resolution achieved -- is logged in the appropriate ticketing system., • E-mail & Chat Support – perform as scheduled. Answer and complete all assigned messages or contacts; ensure that all customer questions and issues are addressed in the reply. Properly enter customer information and resolution in the appropriate ticketing system., • Skill improvement – continually strive to improve the cognitive and customer service skills necessary to perform the job. This includes proficiency with supported products, demonstrated problem solving ability and excellent verbal and written communication skills. Ability to read, review and understand support resources provided by the contact center and its clients. Attend all training classes and complete any exercises assigned., • Assist and educate customers with inquiries related to both software and hardware, account management, installation, and best practices, • Focus on quality and customer satisfaction, • Clear and thorough documentation of customer interactions required, • Support inquiries include questions related to – Hardware, Software, Wireless communications, OTAP (Over-the-Air-Programming), Account management (billing), Upgrades, Online orders and Industry events, • Willing to fiercely advocate on behalf of and represent the Voice of the Customer, • Research and prepare detailed escalations to second level support, • Review, manage and follow up on open issues as needed, • Project work that includes long and short-term initiatives What can Aureon offer you? • Opportunities for professional growth, development, and advancement within the organization, • 100% remote working employment model, • Shift differential pay applied to evening and weekend shifts, • Comprehensive training on hardware and software applications for qualified applicants, • Knowledge and experience relating to basic computer applications, • Competitive compensation and full benefits package for full-time employees, • Health, Dental, Vision, and Life Insurance Plans, 401K, and PTO Required Education: • High school or equivalent Required Skills: • Excellent interpersonal skills to establish and maintain effective relationships with customers, employees, superiors and business contacts in a professional and courteous manner, • Excellent written and oral communication skills, including strong listening skills, • Intermediate to advanced computer skills with emphasis on Internet knowledge, • 1-2 years experience troubleshooting hardware and/or software, either remotely or onsite, • Experience working in a customer Support Center, • Experience working with Mobile Communications, • Experience working with Transportation, • Accounting or accounts receivable experience is a huge plus, • Must exhibit dependability, adaptability and flexibility, • Ability to diagnose and troubleshoot issues, • Basic math skills, • Creative thinking and reasoning ability WORKING CONDITIONS AND PHYSICAL REQUIREMENTS: • Primarily indoor work primarily in office environment, • Frequent utilization of manual dexterity and visualizing of computer screen, • No unusual physical requirements Remote, Technical Support Representative, Contact Center, TSR, Technical Customer Support Representative, Inbound, Help Desk

Hi, we're The Browser Company 👋 and we're building a better way to use the internet. Browsers are unique in that they are one of the only pieces of software that you share with your parents as well as your kids. Which makes sense, they're our doorway to the most important things — through them we socialize with loved ones, work on our passion projects, and explore our curiosities. But on their own, they don’t actually do a whole lot, they’re kind of just there. They don’t help us organize our messy lives or make it easier to compose our ideas. We believe that the browser could do so much more — it can empower and support the amazing things we do on the internet. That’s why we’re building one: a browser that can help us grow, create, and stay curious. To accomplish this lofty task, we’re building a diverse team of people from different backgrounds and experiences. This isn’t optional, it’s crucial to our mission, as we need a wide range of perspectives to challenge our assumptions and shape our browser through a bold, creative lens. With that in mind, we especially encourage women, people of color, and others from historically marginalized groups to apply. At The Browser Company, we're building AI-powered browsers that transform how people work and we believe that same spirit of innovation should extend to how we support our own team. You’ll join a small but mighty IT team, playing a critical role in building the systems that keep our global, hybrid workforce productive and secure. Working closely with our IT Program Manager and partnering across Security, Engineering, and the People team, you’ll strengthen the collaboration tools, automations, and identity systems that enable hundreds of people to do their best work every day. You’ll be deeply involved in the day-to-day delivery of IT services, making sure support, tooling, and processes run smoothly and that every interaction with technology feels seamless and human. We’re looking for a technologist who approaches IT as both craft and service. From reimagining device management to implementing modern IGA tools for just-in-time access controls, you’ll help define what modern IT looks like at a next-generation software company. This is an exciting time to join - The Browser Company is growing rapidly and facing new IT challenges as we build the future of AI-powered browsing. Design, implement, and maintain automated systems for employee onboarding, access management, and offboarding that scale globally Build and maintain RBAC and birthright access policies that give team members the access they need to do their jobs efficiently while maintaining least privilege Deploy and manage secure device management solutions for our globally distributed team Utilize infrastructure-as-code to standardize configuration management Automate routine IT workflows and manage the IT ticketing process to free the team to focus on high-impact work Partner with Security to establish and monitor compliance controls across endpoints Evaluate and recommend new IT tools and SaaS platforms that improve security, scalability, and employee experience Create clear documentation and educational resources that help the team work securely and independently You’re a versatile IT engineer with 5+ years of experience in fast-paced, distributed environments - skilled in SaaS and endpoint management, automation, and light software development, with a strong focus on Identity & Access Management (especially within Google Workspace ecosystems) You have a strong grasp of endpoint management tools and frameworks (MDM, BYOD, MAM) across platforms - primarily focused on macOS environments, with additional experience supporting Windows devices You’re familiar with provisioning workloads on major cloud providers such as AWS, Azure, and GCP You’ve implemented and managed SSO systems (Azure, Google, Okta) and SCIM integrations to establish RBAC and birthright access controls for corporate identities You’re proficient in writing reliable, production-level automation code using Go, Python, Bash, or comparable languages You're pragmatic and know how to balance security with an excellent user experience You excel at partnering with stakeholders across the business to synthesize and present technical solutions that drive business efficiency You're excited to work in a fast-paced startup environment where you'll implement new systems and technologies Most of our team is based in North American time zones and we require 4+ hours of overlap with Eastern Time You resonate with our _. Identity and Access Management: Google Workspace, Conductor One, Terraform Email and Messaging: Gmail and Slack Document Creation and Collaboration: Notion, Linear, Google Meet Credential Management: 1Password Project Planning: Linear Endpoint Management: JAMF (Mac), Intune (Windows) Our total compensation for full-time employees includes base salary, equity, and comprehensive benefits. The annual base salary range for this role is $150,000-$200,000 USD. The final offer will depend on your experience, expertise, and interview performance. Our goal is simple: if it feels like the right mutual fit, compensation shouldn’t be the thing that gets in the way. We’ve built a small, talent-dense team who cares deeply about their craft, and we pay competitively in line with current market benchmarks. Benefits. We offer best-in-class benefits (_) designed to support you, your family, and your life outside of work. Think big-company perks with startup-style impact, ownership, and ways of working — so you have the space and support to do the best work of your career. Location. We’re a remote-friendly company and can hire in the US or Canada. If you live in New York (or want to visit), you’re welcome to work from our office in Williamsburg. The Browser Company is an ambitious team of close to 100 people (and growing!) who are passionate about building great products. We are a remote-first, distributed team, with the option to work from office in Brooklyn, New York. We strongly support diversity and encourage people from all backgrounds to apply. 🚙 To read more about what we value as a company, check out _ on our blog.

Position Title: Business Systems Administrator- VOIP Department: Corporate Systems / IT Support Reports To: Sr. Director, Corporate Systems FLSA Status: Hourly, Non – Exempt Location: US, Remote   Overview The Business Systems Administrator is responsible for the administration, support, and ongoing optimization of the company’s voice and communication systems. This role ensures reliable, secure, and scalable VoIP services while supporting broader business systems and integrations across the organization. This individual will work closely with IT, network engineering, and business teams to maintain high availability of communication platforms, improve user experience, and drive modernization of enterprise communication tools.   Key Responsibilities VoIP / Telephony Systems (Primary Focus) • Administer and support enterprise VoIP platforms (e.g., SIP, cloud PBX, softphones, call routing, contact center solutions), • Manage user provisioning, extensions, call flows, auto attendants, and hunt groups, • Monitor system performance, uptime, call quality, recordings, and reliability, • Troubleshoot voice quality issues (latency, jitter, packet loss) in collaboration with network teams, • Maintain and optimize call routing, IVR systems, and failover configurations, • Coordinate with telecom vendors and carriers for support, changes, and escalations, license renewals/upgrades, • Manage number provisioning, porting, and telecom inventory, • Integrating VoIP with CRM or support systems (Salesforce, Zendesk, etc.) Business Systems Administration • Support and maintain corporate SaaS applications and communication tools, • Assist in integrations between VoIP systems and other platforms (CRM, ticketing, collaboration tools), • Participate in system upgrades, rollouts, and migrations, • Maintain system documentation, SOPs, and user guides, • Assist with automation and process improvements across business systems   Operations & Support • Serve as a tier 2 escalation point for communication and telephony issues, • Analyze trends and recommend improvements to enhance reliability and user experience, • Participate in on-call or after-hours support as needed for critical systems   Security & Compliance • Ensure systems comply with internal security policies and regulatory requirements, • Support patching, access control, and system hardening efforts, • Assist with audit readiness and documentation for voice and communication systems   Skills & Abilities • Strong understanding of VoIP technologies (SIP, RTP, QoS, call routing), • Experience with cloud-based communication platforms (e.g., Teams Phone, RingCentral, Zoom Phone, etc.), • Strong scripting skills (PowerShell, Python, Bash), • Strong knowledge of Entra ID, Intune, Azure VDIs, M365, SSO/SAML, • Solid networking knowledge (DNS, DHCP, VLANs, firewalls, QoS), • Strong troubleshooting and analytical skills, • Ability to manage vendors and external service providers, • Strong communication skills with both technical and non-technical stakeholders, • Experience with system integrations and APIs is a plus   Education & Experience • Bachelor’s degree in Information Technology or related field (or equivalent experience), • 3–5+ years of experience in VoIP, telecom, or unified communications administration, • Experience supporting enterprise communication environments, • Relevant certifications (e.g., Microsoft Teams Voice, Cisco, or equivalent) are a plus   Desired Traits • Problem solver and proactive thinker, • Strong ownership and accountability, • Customer-focused mindset, • Adaptable and comfortable in a fast-changing environment, • Commitment to continuous learning and improvement Additional Requirements: • This position may periodically require work outside of standard business hours, including evenings and weekends, to support business needs., • Employment is contingent upon successful completion of background screening requirements., • One Inc may conduct periodic background checks at any time during employment, as permitted by applicable law and company policy. Physical Demands: The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. Environment: Standard indoor office setting; exposure to computer screens. Physical: Requires repetitive motion. Substantial movements/motions of the wrists hands, and/or fingers. Sufficient mobility to work in an office setting; stand or sit for prolonged periods of time; operate office equipment including use of a computer keyboard, mouse, scanner and other tools as needed. Vision: See in the normal vision range with or without correction; vision sufficient to read computer screens and printed documents. Hearing: Ability to hear in the normal audio range with or without corrections. Company Profile: One Inc provides insurers with the capability to give their customers what they expect: choice, control, convenience, and continuity. That’s the strength derived from the Power of One™ - a cohesive and seamless experience for both inbound and outbound digital insurance payments. The One Inc Digital Payments Platform combines multi-channel digital communications with electronic payment processing and disbursement, creating a frictionless premiums and claims payments experience. As one of the fastest growing digital payments platforms in the insurance industry, One Inc manages billions of dollars per year in premiums and claims payments. Headquartered in Folsom, CA—One Inc offers a competitive salary, and benefits including medical, dental, and vision insurance, 401(k) plan, a commitment to a solid work/life balance, and a policy of promoting from within whenever possible. One Inc is an equal opportunity employer and complies with all EEOC legislation in each jurisdiction it operates in.

Support end users by phone, email, and ticketing system for PCs, mobile devices, phones, and printers, and serve as an escalation point for our Help Desk Analysts. You will be the friendly, capable voice on the other end of the ticket, and the go-to resource for our Help Desk Analysts when issues ne

The Desktop Support Technician is responsible for supporting and maintaining the school’s computer systems, including laptops, desktops, and connected peripherals. Uses helpdesk ticketing system to maintain reported incidents throughout the ticket lifecycle. The Desktop Support Technician will sup

Escalate issues and interact closely with third-party vendors and other team members helping manage the resolution of complex client issues. Provide remote support to our geographically diverse nationwide clients using industry standard remote connections, internal ticketing system, monitoring conso

Job Description Overview Facilities Coordinator Department: Facilities Reports To: Director of Facilities / Facilities Manager Employment Type: Full-Time Position Summary The Facilities Coordinator provides administrative and operational support to the school’s Facilities Department and serves as a key point of contact for work orders, service requests, scheduling, and day-to-day departmental coordination. This position is responsible for receiving, organizing, prioritizing, and assigning work orders to the appropriate Facilities, Maintenance, Custodial, Grounds, or other designated team members. The Facilities Coordinator will monitor the status of requests, follow up on outstanding work, maintain accurate records, and ensure that service requests are addressed in a timely and professional manner. The ideal candidate is highly organized, detail-oriented, responsive, and comfortable managing multiple priorities in a fast-paced school environment. This individual should have strong communication and administrative skills and be able to work effectively with facilities staff, school administrators, faculty, employees, vendors, and contractors. Responsibilities Work Order & Service Request Management • Receive and review facilities-related work orders and service requests through the school's designated work order/CMMS system, email, phone, or other communication channels., • Evaluate incoming requests and determine the appropriate department, trade, or team member to handle each request., • Assign work orders to maintenance technicians, custodial staff, grounds personnel, or other appropriate team members., • Prioritize requests based on urgency, safety, operational impact, and school needs., • Monitor open work orders and follow up with assigned employees to ensure timely completion., • Update work order statuses and maintain accurate documentation., • Escalate urgent, overdue, or complex requests to the Facilities Manager or Director of Facilities., • Identify recurring issues and communicate trends to Facilities leadership.Administrative Support, • Provide day-to-day administrative support to the Facilities Department., • Maintain department records, schedules, work order reports, employee information, vendor documentation, and other facilities-related records., • Prepare spreadsheets, reports, schedules, and presentations as needed., • Assist with tracking department expenses, invoices, purchase orders, and service contracts., • Assist with scheduling preventative maintenance, inspections, repairs, and vendor visits., • Maintain calendars and coordinate meetings, appointments, and facilities-related activities., • Assist with maintaining documentation related to building inspections, permits, certifications, and compliance requirements., • Assist Facilities leadership with special projects and departmental initiatives.Team Coordination, • Coordinate daily assignments and communicate priorities to Facilities team members., • Assist with scheduling coverage for maintenance, custodial, grounds, and other facilities functions., • Communicate changes in priorities, schedules, and assignments to the appropriate employees., • Follow up with team members regarding incomplete or outstanding assignments., • Help ensure that work is distributed efficiently based on employee responsibilities, skills, availability, and workload., • Support the Facilities Manager/Director in maintaining an organized and efficient department.School & Customer Service, • Serve as a professional and responsive point of contact for faculty, staff, administrators, and other school personnel regarding facilities requests., • Communicate updates regarding work orders and service requests., • Respond to questions and concerns in a timely and professional manner., • Coordinate communication between school departments and Facilities personnel., • Maintain a customer-service-oriented approach while balancing competing priorities.Vendor & Contractor Coordination, • Assist with scheduling and coordinating vendors and contractors., • Communicate access requirements, schedules, and site information to vendors., • Maintain vendor contact information and service records., • Assist with tracking vendor work orders and ensuring completed work is documented., • Escalate vendor issues or delays to Facilities leadership. Qualifications • High school diploma or equivalent required; associate degree or additional education in business administration, facilities management, operations, or a related field preferred., • 2+ years of experience in facilities, maintenance, property management, operations, administration, dispatching, or a related field preferred., • Experience working with work order, CMMS, ticketing, or service request systems preferred., • Strong organizational and time-management skills., • Excellent written and verbal communication skills., • Strong attention to detail and ability to maintain accurate records., • Ability to prioritize multiple requests and manage competing deadlines., • Strong computer skills, including Microsoft Office, Outlook, Excel, and related administrative systems., • Ability to communicate effectively with employees at all levels of an organization., • Previous experience in a school, university, healthcare, hospitality, property management, or commercial facilities environment is a plus.Preferred Experience Candidates with experience in any of the following environments are encouraged to apply: • K-12 schools or higher education, • Facilities management, • Property management, • Commercial building operations, • Healthcare facilities, • Hospitality, • Maintenance/service companies, • Construction or building services, • Dispatch or service coordination, • CMMS/work order administrationKey Skills, • Work Order Management, • Scheduling & Coordination, • Administrative Support, • Dispatching, • Customer Service, • Microsoft Excel, • CMMS / Facilities Management Systems, • Vendor Coordination, • Organization & Time Management, • Problem Solving, • Communication, • Attention to Detail, • Multitasking

PC Technician – Desktop Support / Field Services Location: Manhattan, NY Job Type: 12+ Month Contract Openings: 2 Pay Rate: Up to $23/hr W2 Benefits: No benefits or PTO included Level: Junior Work Environment: Onsite | Office Environment 3rd party resumes will not be considered. USC/GC Only JOB SUMMARY We are seeking a Junior PC Technician to provide onsite IT support and hardware services in a Manhattan, NY office environment. This role will focus on PC deployment, hardware and software troubleshooting, equipment installation, printer support, and IT asset management. The ideal candidate will have hands-on experience supporting Windows and Mac environments, configuring desktops and laptops, imaging PCs, and providing end-user technical support. KEY RESPONSIBILITIES • Provide onsite desktop and field support, including installation, repair, maintenance, and upgrades of PCs, laptops, and peripheral equipment., • Troubleshoot hardware, software, operating system, and connectivity issues., • Configure and deploy new desktops and laptops using imaging tools, SCCM, and standalone installation methods., • Support Windows and Mac operating systems, iOS devices, and Microsoft Office applications., • Install, configure, relocate, and maintain network printers, including HP printers and consumable replacements., • Perform IT asset management, equipment tracking, inventory updates, and ticket documentation., • Assist with software and hardware installations, including remote installation and support., • Provide walk-up technical support and assist end users with equipment operation and basic troubleshooting., • Escalate unresolved technical issues to the appropriate support teams., • Identify recurring technical issues and assist with documenting problem trends., • Lift and transport IT equipment weighing up to 40 lbs. REQUIRED QUALIFICATIONS • 1+ year of PC, desktop, or field support experience., • Hands-on experience with PC hardware installation, configuration, upgrades, and troubleshooting., • Experience supporting Windows 10 and Windows 11 environments., • Working knowledge of Mac OS and iOS support., • Experience with PC imaging, SCCM, or workstation deployments., • Familiarity with Active Directory, Microsoft Office 365, and user account administration., • Experience with network printers, HP printer configuration, consumable replacements, and equipment moves., • Experience with IT ticketing systems and asset management., • Strong customer service, communication, and troubleshooting skills., • Ability to lift and carry up to 40 lbs. PREFERRED QUALIFICATIONS • CompTIA A+, Network+, or Security+ certifications., • Lenovo or other hardware vendor certifications., • Apple technical training or certifications., • High school diploma or GED. WORK ENVIRONMENT • Onsite office environment in Manhattan, NY., • Supports a walk-up IT kiosk, vending/locker equipment, and network-connected printers., • Hands-on technical support involving workstation deployments, hardware maintenance, and end-user assistance.

Company Description: Be Co is a New York based boutique MSP that handles the technology for financial services companies across the country. Our focus is primarily on RIAs (Registered Investment Advisors, aka wealth managers) who are regulated by the SEC. Be Co cares deeply about cybersecurity, compliance, and delivering thoughtful, human service to our clients. Role Description: Because Be Co is a small MSP, you would have broad responsibilities, and real latitude in how you meet them. This would be a chance to shape the company as it grows. It also means the person who designs a system is often the person who supports it. You'll architect client environments and answer support tickets. Our clients depend on us to deliver excellent service, and there are periods where that means long days. This is a hybrid role. Sometimes you will be required to be on site at the client’s office to meet with them, or fix a network issue. Our clients are New York financial firms, and we present ourselves accordingly. Business professional attire when you're in front of them. Occasional travel is involved for onsite installations outside the city. We service multiple platforms, including Microsoft 365, Google Workspace, Windows and macOS. A deep understanding of systems administration principles will be necessary to tackle new issues in client environments. Previous experience integrating AI into client environments is a significant plus. While Be Co is small, we leverage enterprise thinking in the management of client systems. This includes passkeys, SSO, SCIM, cybersecurity hardened MDM for both Mac and Windows endpoints, EDR, SIEM, ITDR, automated patching, PAM, DLP and RMM. My grandfather was also an entrepreneur. He always told me to hire smarter people than myself. I’m looking for an innovative, creative problem solver. If that’s you, then please apply. Core Traits • Sharp, curious, and eager to grow, • Professional and personable; builds lasting relationships with clients, not just working systems, • Takes initiative; reliable and consistent, • Strong communicator, both written and verbal, • Enjoys learning new systems and improving processes, • Genuinely cares about the people on the other end of the problem Required Qualifications • Must be New York City based, • Experience working in MSP or enterprise environment, • Solid understanding of systems administration for both Microsoft 365 and Google Workspace, • Familiar with Intune, Entra ID, Conditional Access, and PowerShell basics, • Proficiency with RMM and ticketing systems, • Understanding of networking fundamentals, • Excellent documentation and written communication. We use AI heavily as a tool; we don't accept it as a substitute for being able to write, • Business sense: understands what clients are paying for and can scope work accordingly Preferred Qualifications • Familiarity with POSIX and Mac mobile device management, • Bachelor’s degree preferred but not required. Practical experience matters most, • Experience with Linux and Ansible Playbooks, • Experience with enterprise AI integration in regulated environments Send a resume and a few sentences about a system you built or rescued.

The Pricing Analyst will monitor and analyze secondary market ticket data, evaluate demand trends, and develop dynamic pricing recommendations to support revenue optimization across client portfolios. This is a full-time, on-site Pricing Analyst role based in the New York City Metropolitan Area. The

Job Description Job Title: Accounts Resolution Specialist- Level III Reports to: Head of Account Services Supervises: ART Level I and Level II Position Summary: The Level III Account Resolutions Specialist serves as the highest escalation point for complete, technical, and high-impact client account issues. This role demands expert-level problem-solving, in-depth knowledge of account management processes, a proactive approach to researching variables, and a strong working knowledge of the terminals and gateways used in payment processing. The Level Three ART specialist excels at analyzing and resolving intricate client and process related challenges. They work closely with internal teams, including IT, compliance, and senior leadership, to implement sustainable solutions, improve workflows, and prevent recurring issues. Additionally, this role plays a key part in mentoring lower-level specialists, refining support protocols, and contributing to process optimization initiatives that enhance overall operational efficiency and client satisfaction. Key Performance Areas & Key Performance Indicators: Submission Analysis (55%): • Serve as the escalation point of contact for incoming phone calls, addressing client inquiries with professionalism and accuracy, • Handles escalated client tickets that exceed the scope of the Level One and Level Two Service Tiers, • Reviews and prioritizes escalated tickets for efficient resolution, • Investigates and resolves complex account discrepancies, connection issues billing issues, and service requests that have been escalated to Level Three support, • Collaborates with internal teams to resolve multi-departmental concerns, • Ensures all tickets are documented thoroughly and updated regularly, • Provides clear, professional, and timely updates to clients regarding their inquiries, • Explains complex resolutions in an easy-to-understand manner to build trust and confidence Mentorship (25%): • Mentor all team members in the intricacies of Payment Processing and Account Maintenance, • Write our procedures how-to-guides, and continuing education resources on any topic that reaches level three that has steps that can be captured and documented, • Works with Director of Client Experience to analyze workflows that optimize efficiency and bring value to the client experience, • Asses Level One and Two ART by offering guidance and training on basic and complex scenarios, • Acts as a resource for resolving questions and improving team knowledge, • Ability to manage multiple team members, and other priorities in a fast-paced environment, • Skilled and able to execute all tasks within the ART Level One and Two Scope of Work, • Acts as resource to Level One and Two ART, and assists them in ticket issuance and resolution once their tasks in Level Three are complete Metrics Tracking & Reporting (10%): • Maintain daily/weekly/monthly metrics, including total tickets assigned, resolved, and open tickets Track trends and conduct root-case analysis to identify any process issues that can be addressed in order to mitigate escalations Minimum Qualifications: Education: • Bachelor’s degree or equivalent experience; coursework in business, payment processing, or a related field preferred Experience: • 2+ years in customer service, payment processing, account management, or a related field, with experience handling escalated issues, • Experience with POS Terminals and payment gateways is a plus Competencies: Customer Service Excellence – Demonstrates professionalism, patience, and empathy when addressing client inquiries implementing the Myriad Systems ELR strategy- Empathize, Localize, Strategize. Maintains a client-focused approach to deliver timely and accurate resolutions. Communication Skills – Strong verbal communication to effectively manage phone interactions. Clear and concise written communication for email correspondence and ticket documentation. Attention to Detail – Ensures accuracy in issuing and documenting service tickets. Identifies errors or inconsistencies in account records or service requests. Problem-Solving Abilities– Quickly asses and resolves account issues within the Level Three ART Service Tier. Escalates Level Three Closure requests to the Account Resolution and Closure Specialist (ARC) appropriately while ensuring smooth handoffs. Organizational Skills – Manages multiple tasks effectively, including monitoring emails, handling calls, interacting with third parties and maintaining metrics. Prioritizes workload to meet deadlines and service level agreements (SLA’s). Technical Proficiency – Skilled in using CRM systems, ticketing software, and email platforms. Comfortable generating and analyzing reports using basic data tools (e.g. Excel) Team Collaboration – Works collaboratively with team members to resolve issues and improve processes. Actively participate in team discussions, offering feedback and insights Adaptability and Flexibility – Thrives in a fast-paced environment, responding promptly to changing priorities. Open to learning new systems, tools, and processes to enhance efficiency. Accountability and Initiative – Takes ownership of tasks and follows through to completion. Proactively identifies opportunities for process improvement or efficiency Compliance Awareness – Understands and adheres to company policies and regulatory guidelines. Maintains confidentiality and security of sensitive client information The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical Strength- Employee must be able to stand and/ or sit for periods of time while waiting on customers. Employee may be required to walk, reach, lift, carry and bend. This job also requires the ability to lift and/or move up to 15 lbs. Occasionally, may need to lift more than 15 lbs. Finger Dexterity- Employee will have to use fingers to make small movements, such as typing, picking up small objects, or pinching fingers together. Talking- The ability to convey information accurately by speaking to customers and other employees Hearing- Able to hear average or normal conversations and receive ordinary information. Visual Abilities- Specific vision abilities used by this job are close vision, distance vision, peripheral vision, depth perception and ability to adjust focus. Employer reserves the right to change this job description at any time, should business needs arise.

About the Role Ring Concierge is a rapidly growing fine jewelry company specializing in engagement rings and fine jewelry. We are looking for a Customer Care Manager to lead the day-to-day execution of our Customer Care function, manage our external Customer Care team, and keep every customer interaction aligned with the Ring Concierge brand and service standards. The ideal candidate is an experienced customer service professional who is highly organized, solutions-oriented, and comfortable balancing vendor management, customer escalations, reporting, and process improvement in a fast-paced environment. Responsibilities Vendor Management • Own the relationship with our external Customer Care vendor, managing day-to-day performance, coaching, and accountability to our service standards and KPIs, • Act as the first line of escalation for complex customer situations, determining appropriate resolutions before looping in senior leadership or other internal teams, • Serve as the voice and brand expert for the team so every customer communication reflects our tone, policies, and product knowledge, • Manage team scheduling and coverage based on ticket volume, launches, promotions, holidays, and peak periods, and proactively adjust for coverage gaps Customer Care Policy & Standards • Define and maintain Customer Care policies (returns, exchanges, repairs, warranty, etc.) and train the team on how to apply and hold them with customers., • Maintain a high level of product and policy knowledge and keep the team current on important business updates, • Identify recurring customer issues and feedback trends and recommend process, policy, or operational improvements Training, Quality, and Reporting • Develop, maintain, and continuously improve Customer Care SOPs, macros, training materials, and internal resources., • Lead ongoing training on new policies, products, promotions, systems, and processes, • Regularly audit customer interactions across Gorgias, including email, chat, phone, and other channels, and provide actionable feedback to improve quality and consistency, • Monitor Customer Care KPIs, service levels, ticket volume, response and resolution times, and escalation trends, and prepare regular performance reporting, • Support development of AI-powered Customer Care tools so automated responses reflect our voice, policies, and service standards Cross-Functional and Operational Support • Partner closely with Operations, Retail, E-commerce, Merchandising, Bridal, and other internal teams to keep the Customer Care team informed and aligned., • Manage custom order support including CADs/renderings and appraisals, keeping customers informed at each stage, • Partner with our warehouse and shipping/insurance partners on client-related inquiries and claims, including missing shipments, item discrepancies, return-to-sender packages, return escalations, and filed claims, • Provide additional hands-on Customer Care support during high-volume periods when needed About You • Strong communicator who sets clear expectations and holds an external partner accountable to service standards, • Confident handling complex customer situations and determining appropriate resolutions, • Highly organized and process-oriented, comfortable managing multiple priorities in a fast-paced environment, • Comfortable working independently while managing an outsourced team, knowing when to escalate and align with management, • Collaborative across departments and adaptable as priorities, products, and policies evolve Requirements • 5+ years of experience in Customer Care within a jewelry company required, • Previous experience managing, coaching, or providing day-to-day oversight of a Customer Care team, including outsourced or vendor-managed teams, • Experience with customer service platforms such as Gorgias or similar ticketing systems, • Experience with Shopify and other e-commerce platforms is a plus, • Strong proficiency in Excel/Google Sheets, Microsoft Office, and Google Workspace, • Experience creating reporting, SOPs, training materials, and quality assurance processes, • Bachelor's Degree preferred Details • Full-time role located in NYC, requiring 4 days per week in office, • Office Hours: 9:00 am to 6:00 pm, with the knowledge that we have a startup culture and your day may extend past listed office hours (with the possibility of weekends during busy season or sales), • Must be available to provide evening, weekend, and holiday coverage during peak periods, including major promotions, launches, and the holiday season, • Health, Vision & Dental Insurance for full-time employees, • Generous employee discounts on our fine jewelry, • Paid time off, Summer Fridays, and an extra allowance of 3 days annually for religious observances, • Compensation for the role will be determined based on the candidate's qualifications, skills, and experience. The estimated annual compensation for this role is $90,000+

The IT Support Analyst owns the resolution of end-user technical issues, implements system configurations, and maintains client documentation. The position supports client network infrastructure, manages equipment setup, and performs routine system maintenance and reporting. Responsibilities: • Administering client hardware and network systems, improving operational efficiency, and ensuring high system availability to support business continuity, • Respond to and resolve help desk tickets via ticketing systems, • Install, configure, and troubleshoot workstations, network switches, wireless devices, and firewalls, • Maintain accurate records of tasks, inventory, and client system configurations in PSA and documentation tools, • Assist with network and system upgrades, patches, and updates, • Provide high-quality written and verbal communication with clients, • Document technical procedures and solutions for future reference, • Support data entry, export, and reporting activities Requirements: • Prior experience in help desk or technical support roles, • Knowledge of Windows and macOS operating systems, • Experience with network hardware, firewalls, and wireless devices, • Familiar with PSA systems, ticketing tools, and documentation software, • Relevant certifications (CompTIA A+, MCSA) preferred, • Hands-on experience with LAN/WAN, VPN, and remote support tools, • Ability to troubleshoot hardware and network issues • Strong written and verbal communication skills

About the Company About the companyOur client is a fast-growing, venture-backed NYC startup building the all-in-one platform for live-experience businesses. Nightlife venues, festivals, hospitality groups and event organizers run ticketing, reservations, table management, door operations, payments, POS integrations, CRM and marketing on one system — and guests book through its consumer apps. • Growth: several-fold year-over-year revenue growth, and profitable before raising institutional capital, • Customers: some of the best-known hospitality groups, resorts and music festivals in the US, • Backing: top-tier investors plus founders and executives from well-known consumer and marketplace companies, • What's next: AI-powered features, new middleware products, a consumer app and international expansion We're bringing more of our engineering in-house, so the engineers who join now will shape how the platform is built for years. About the Role The roleAs a Senior Full Stack Engineer, you'll ship features end to end across our TypeScript platform — from NestJS APIs to the React/Next.js apps that venue teams, promoters and guests use every night. You'll work closely with customers and our business team, so you'll see your work go live on Friday and Saturday nights. Responsibilities What you'll own: • Build and scale the reservation, ticketing and table-management APIs (NestJS, Prisma, MySQL), • Ship the venue manager dashboard, promoter portal, internal admin tools and consumer web (React, Next.js), • Build real-time door and floor updates with Socket.IO, Redis and Bull background jobs, • Own payment flows on Stripe and Stripe Connect, including payouts to venues, • Build and harden POS integrations with Toast, Oracle Micros/Simphony, Aloha, Square, Omnivore and others, • Deliver custom implementations for enterprise clients, working directly with their teams, • Help bring AI-powered features to the product, • Raise the bar on code quality, testing and observability as we grow the in-house team Qualifications What you'll bring • BS in Computer Science or a related engineering field, • 5+ years of professional software engineering, including 2+ years at a senior level on a shipped product, • Production experience with TypeScript and Node.js on the backend (NestJS or Express), • Production experience with React and Next.js on the frontend, • Strong relational database skills (MySQL or Postgres) with an ORM such as Prisma or TypeORM, • A track record of building third-party integrations, webhooks or payment flows that hold up at scale, • Experience on a multi-product platform, ideally including custom implementations for enterprise clients, • Comfort working directly with clients and a bias for clear, direct communication and fast feedback Required Skills • Production experience with TypeScript and Node.js on the backend (NestJS or Express), • Production experience with React and Next.js on the frontend, • Strong relational database skills (MySQL or Postgres) with an ORM such as Prisma or TypeORM, • A track record of building third-party integrations, webhooks or payment flows that hold up at scale, • Experience on a multi-product platform, ideally including custom implementations for enterprise clients, • Comfort working directly with clients and a bias for clear, direct communication and fast feedback Preferred Skills Great to have • iOS experience — native Swift/UIKit apps, ideally consumer or staff-facing apps with payments or push notifications, • Background in reservations, hospitality, restaurant tech, POS, payments or ticketing, • Hands-on work with POS systems such as Toast, Oracle Micros/Simphony, Square or Omnivore, • Stripe Connect or other marketplace payout experience, • Redis, Bull queues and WebSockets/Socket.IO for real-time features, • AWS (EC2, RDS, ElastiCache), Vercel and Cloudflare, • Python (FastAPI, pandas) for analytics work, or Android/Kotlin experience, • Experience building AI/LLM-powered product features Tech stack • AreaTools, • BackendTypeScript, Node.js, NestJS/Express, Prisma, MySQL, Redis, Bull, Swagger, Socket.IO, • WebReact, Next.js, Tailwind CSS, Sass, Ant Design, Material UI, Redux, React Hook Form/Yup, • iOSSwift, UIKit, App Clips, iPad workflows, CocoaPods, Swift Package Manager, • AndroidKotlin, Jetpack Compose, coroutines, Retrofit/OkHttp, Stripe PaymentSheet, • CloudAWS (EC2, RDS, ElastiCache, S3, CloudWatch), Vercel, Cloudflare, DigitalOcean, nginx, PM2, • Payments and messagingStripe and Stripe Connect, Auth0, Twilio, SendGrid, Firebase, Sinch, Sendblue, Bandwidth, • IntegrationsToast, Oracle Micros/Simphony, InfoGenesis, Aloha, Square, Omnivore, Google Maps/Places, Klaviyo, Laylo, Bandsintown, • Data and monitoringPython, FastAPI, SQLAlchemy, pandas, Sentry, Firebase Crashlytics, Microsoft Clarity, • ToolingGitHub Actions, Codemagic, Jest, ESLint, Prettier, Docker, MkDocs Pay range and compensation package Compensation, location and process • Base salary$150,000–$220,000, based on experience, • BenefitsHealth and dental, gym membership credit, monthly MetroCard, Uber rides home after late shifts, • LocationNew York City — in person or hybrid; remote considered for exceptional candidates, • CultureHigh intensity and high trust: flexible hours, flexibility for family needs, direct communication and fast feedback, • Interview processIntro and culture conversationTechnical interview with senior engineers and our CTOFinal conversation with the business team on role, compensation and start dateWe move quickly and can make decisions within days.

Title: Telecom Lead Engineer Location: Harlem, NY Duration: 3-6 Month contract to hire Client: New York City HHC Top Skills' Details 1) 5 to 8 years exp. in the telecommunications/UC world supporting Telecom, or IT related including a broad knowledge of various telecom/IT products, services, and technology. This person will have to have managed a team and hands on in the telecommunications, Carrier / MDM/UC side of the house Needs to be very well versed with in all aspects of UC and telecommunications operations. Working with support systems (ServiceNow). Working with Telco's, wireless companies, cabling, etc. 2) 5 to 8 years proven experience in Telecom Management in a enterprise environment. Must also still have some hands on around Telecommunication Expense Management (TEM) and Wireless Expense management (WEM): specifically, a solid understanding of carrier billing systems; telecommunications invoicing, technical communication, circuit provisioning, configurations pricing methods, and contracts. PBX and UC , including a broad knowledge of PBX systems like NEC, Cisco VOIP. 3) 5 to 8 years working with large enterprise environments Must have great customer service and a proven experience working with and managing vendors in this space. This manager will be responsible for a large team managing all Phone services and mobile devices for the entire hospital system of NYC Health and Hospitals. Secondary Skills - Nice to Haves • servicenow, • service-level agreement, • mobile device, • telephony, • Project management, • Help desk, • unified communications Job Description HHC is looking for a Hands-on Lead/Manager for their telecommunications team to join their team with their Unified Communications telecommunications group. This person will report directly to the Director of Telecommunications for the entire Hospital system. This group is a big team, and they will be the support of the large end user environment of about 10,000 mobile devices and UC enterprise network. They could sit at multiple locations, some being North central Bronx Hospital or Bellevue Hospital or others that they support so needs to be flexible. This person will manage a team of 15 or more techs as well as support all UC service requests in Central office the Service-Now ticketing system. Participate in the evaluation of products and the use of communications equipment (UC, MDM, cabling equipment. They will handle procurement, coordinates oversee telecom and network repairs and problem resolution by vendors and processes. They will also perform project and non‐project related tasks and activities to support team goals and objectives as well as manage mobile phone recycle and inventory program Sort, file and maintains alphabetical, numerical, and subject filing systems. They will also add information and adding new staff/information and systems performance. Will maintain inventory of telecommunications devices and prepare a list of supplies to be ordered. Maintain all emergency telecommunication documentation and perform monthly invoice analysis, validation, and payment approval on wireless invoices to ensure compliance with vendor contracts. Will manage Service now ticket queue for both PBX and mobile and UC devices and perform monthly audits to determine if we should select a more cost‐effective plan, or need to update our mobile catalog, and communicate concerns to managers. The Manager of Administration will provide technical and application support for New York City Health + Hospitals, demonstrate competent IT literacy and ability to support the technology and applications in the functional areas (Clinical, Business Applications, Financial and Infrastructure Applications) the person in this role is responsible for the on-going support at level 2. Below is all that this manager will be involved in and should have a strong understanding around: • Understands the flow of information through the Financial, Business, Clinical and Infrastructure applications, • Responsible for documenting, researching and troubleshooting reported issues and requests, • Fosters a business-oriented culture and mindset driven by continual service improvement techniques, • Identifies and acts on opportunities for continuous improvement, • Understanding critical business process for supporting EITS Applications, • Triage requests or issues to ensure that our service level agreements (SLA) are achieved, • Assist with the Enterprise Service Desk call volume when needed, • Receive, prioritize, document and actively resolve end user help requests and Incidents, • Triage requests and Incidents to ensure accurate transfers and escalation, per service level agreements (SLA), • Track open tickets and monitor ticket progress per SLA, close ticket items when resolve, • Follow escalation and paging procedures to ensure SLAs are being met, • Provide support and services to users, seeking to resolve as many tickets as possible at level 1 and 2, • Provide a positive experience to users through meeting and exceeding customer expectations, and engendering confidence that tickets will be resolved, • Supervise and monitor staff, • Plan, assigns and reviews the work of subordinates., • Directs the preparation of departmental budgets in conjunction with other departmental managers., • Coordinates the activities of the various segments of the department to assure timely and economical completion of projects., • Directs the preparation of cost estimates for current and proposed projects, reflecting the cost of equipment, man and machine hours required., • Establishes, reviews and controls documentation standards, including the development and control of forms., • Directs the collection and analysis of data and reports concerning departmental operations, methods, personnel utilization, space and equipment., • Monitor daily quality of tickets, • Perform other duties and/or special projects as assigned Additional Skills & Qualifications • A Baccalaureate Degree in Business Administration, Finance, Accounting, or related fields; and,, • Five years of progressively responsible experience in the fields of administration, office management, methods analysis, systems analysis and documentation, forms designs and control, two of which shall have been in data processing and management information systems. This Manager will work and lead/ manage the UC and telecommunications operations team at North central bronx hospital, and all the other hospitals as part of the telecommunications team. . Work effectively as a telecom support team members and help build relationships within it as well as executive leadership. Actively help and support the end user environment from top executives down. Will handle all Budgeting, vendor relations, and review process for the team.

The Operations Engineer will assist in coordinating, monitoring, and analyzing all operations and maintenance of CVE North America’s ground mounted solar power generation assets, which average 5 megawatts in size. This role will ensure that solar and battery storage assets are maintained in a safe, sustainable, and optimized manner. This role is based in our office in New York City, with a hybrid work arrangement (2-3 days in office, on average). We are a highly collaborative, driven team with an unwavering standard of excellence. Responsibilities: • Perform all daily monitoring and supervision of performance of the solar and storage assets. Receive and respond to system alarms, troubleshoot and dispatch support personnel as required., • Track and optimize the Asset Operations Budget and insurance claims, • Manage external and intercompany contracts and their associated commitments, • Represent the company with landowners, investors, and local “authorities having jurisdiction” (AHJs), including utility dispatch, police and fire departments, and regulatory agencies, • Identify, consult, deploy, and monitor a strong network of maintenance providers, • Provide support to CVE Construction and Engineering Teams during start-up and commissioning services. Support CVE NA’s Engineering team with repowering efforts on aging assets., • Provide technical training to AHJs (police, fire department) as needed, • Ensure compliance with CVE’s Health and Safety policies and all NEC, OSHA, UL, IEEE, and other industry standards, • Enforce and update cyber security standards and procedures on all control and monitoring systems, • Ensure the full deployment of ISO 9001 and 14001 certification processes, • Complete regular performance reports, and enter and track ticketing for system downtime, underperformance, and losses, • Administer equipment warranties, open claims and RMAs when necessary., • Track and optimize OPEX and production budgets (P50 tuning) Requirements: • A bachelor’s degree in engineering or related technical discipline and at least 3 years of relevant experience, • Experience in solar and/or battery energy storage systems (BESS), • Experience with PowerBI, or similar data visualization software, and proficiency with Microsoft Excel and Word, • Preferred: Proficiency programming in various languages including Python, Java, C++, and experience with PLC (Programmable Logic Controller) troubleshooting and programming, • Ability to participate in an on-call rotation including some hours on evenings, weekends, and holidays, • Ability to travel to project sites and work in the field. Some overnight and weekend travel to be expected (approximately 10-25%), • Passion for workplace safety and a self-starter, pushing for innovation, embracing and seeking out new technologies, equipment, and best practices, • Self-starting team player who values strong company culture, • Conviction that renewable energy will play a major role in the future and you are an advocate of the transition to clean energy, • A valid driver’s license with a clean driving record for at least two years, • Background check is required prior to the contract signature Who is CVE North America? CVE North America began operations in 2017 with its headquarters in New York City. It seamlessly blends the unique characteristics of a small-to-medium-sized company with the expertise, experience, and financial capabilities of our parent company CVE Group. CVE North America has over 120MW in construction and operation and has an ambitious growth trajectory. An integral part of CVE Group, CVE North America derives its strength from the group's extensive international experience. CVE Group is a proud certified B-Corp with a history spanning 14 years. It is renowned for financing, constructing, and operating community-centric solar installations. The Group commands an operational portfolio exceeding 530 MW, with activities across diverse regions including France, Chile, South Africa, and Spain. Committed to surpassing the benchmark in environmental and qualitative excellence, both CVE North America and CVE Group are distinguished by their ISO 9001 (quality management system) and ISO 14001 (environmental management system) certifications. The driving force behind CVE's success is its unwavering commitment to our mission statement: Put people and the planet at the heart of tomorrow’s energy. We emphasize our environmental, human, and social impact when pursuing our renewable energy production activities.

Position Summary The Sales Assistant supports the sales team in managing key retail accounts by coordinating product information, order management, and customer communication. This role plays a critical part in ensuring smooth execution from order entry through delivery, while supporting revenue growth and strong customer relationships. Key Responsibilities Account & Sales Support • Assist Sales Executives in managing day-to-day account needs for key retailers (e.g., mass, department stores, club stores, off-price) -Shop the competitive market and prepare market pricing reports • Prepare and maintain sales reports, order summaries, inventory (ATS) and account recaps, • Support meeting preparation including line reviews, presentations, and sample coordination -Showroom sample management Order Management • Track order status from placement through shipment and delivery, • Ensure accuracy of pricing, style details, quantities, and delivery dates Customer Communication • Serve as a point of contact for account inquiries regarding orders, product details, and delivery status, • Communicate updates, delays, or issues proactively to internal teams and customers, • Build strong working relationships with retail buying and planning teams Cross-Functional Coordination • Partner with Production, Merchandising, and Design teams to ensure alignment on product execution, • Follow up on sample requests, approvals, and product changes, • Coordinate with logistics teams on shipping schedules and routing compliance Data & Reporting -Analyze sell-in, order trends, and basic performance metrics • Support forecasting and replenishment tracking for key programs Operational Support • Assist with maintaining assortment sheets, SKU lists, and pricing matrices, • Help ensure compliance with retailer requirements (ticketing, labeling, packaging), • Support ad hoc projects and account initiatives as needed Qualifications • Bachelor’s degree preferred (Business, Fashion Merchandising, or related field), • 1–3 years of experience in sales support, merchandising, or account management (apparel preferred), • Strong Excel skills (pivot tables, XLOOKUP, SUMIF, data organization), • Experience with Blue Cherry & Datametrics a plus, • Familiarity with major retail accounts (e.g., Walmart, Kohls, Costco, TJX) is a plus Core Competencies • Strong organizational and multitasking skills, • High attention to detail and accuracy, • Clear and professional communication skills, • Ability to work in a fast-paced, deadline-driven environment, • Team-oriented with a proactive, problem-solving mindset $45,000-50,000 Starting annual salary, based on experience Job Type: Full-time, In-Office, Mon-Fri, 9-5 Benefits: • 401(k), • Dental insurance, • Employee discount, • Health insurance, • Paid time off, • Vision insurance Amerex Group does not provide visa sponsorship for this role. Candidates must have current work authorization in the United States (e.g., U.S. citizen, permanent resident, or other work authorization that does not require sponsorship)

Hope you are doing well. Please share your updated resume if you are interested in this opportunity. Job Title: Akamai with AI Engineer Job Term: Contract (12 months+) Location: NYC, NY and Alpharetta, GA (Hybrid) - relocation is ok Banking and Financial domain. Job Description: 1. WAF Onboarding and Application Migration Lead onboarding internet-facing applications to Akamai WAF. Work with applications, DNS, load balancer, proxy, firewall, and QA teams to migrate applications into monitor/alert mode and ultimately deny mode. Coordinate testing, rollout plans, traffic cutovers, validation, and rollback procedures. 1. WAF Policy Tuning and False Positive Analysis Analyze production traffic and WAF events to identify false positives. Tune security policies to reduce business impact while maintaining strong protection. Review blocked requests, investigate application behavior, and create narrowly scoped exceptions when justified. 1. AI, LLM, and API Security Support Troubleshoot AI- and LLM-related traffic that triggers WAF protections such as SQL injection controls. Work with application teams and vendors to design compensating controls, header-based attestation mechanisms, and API-specific protections. Evaluate emerging Akamai AI security capabilities such as AI-powered detections, Firewall for AI, bot identification, and agentic AI protections. 1. Security Event Monitoring and Threat Analysis Review WAF, Bot Manager, DDoS, Client Reputation, and API Security events. Analyze attack patterns and determine whether activity is malicious or legitimate. Recommend policy improvements and mitigations based on observed threats. 1. Quarterly Security Reviews and Platform Upgrades Conduct structured reviews of applications protected by Akamai. Evaluate opportunities to move applications from monitoring to mitigation mode. Perform quarterly WAF upgrades, policy reviews, and security-control tuning to keep protections aligned with current threat intelligence. 1. Incident Response and Troubleshooting Assist with production incidents where application behavior changes after WAF enablement. Investigate latency issues, traffic-routing problems, load-balancer interactions, client IP handling, surge queue events, and application outages. Coordinate with Akamai engineering resources and internal teams to identify root causes and corrective actions 1. Security Architecture and Design Consulting Advise application teams on secure web architectures, OWASP protections, API security, bot mitigation, client reputation controls, and DDoS protection. Provide guidance on best practices for onboarding, secure application design, and remediation of web vulnerabilities 1. Program Management and Stakeholder Engagement Partner with application owners, infrastructure teams, auditors, risk managers, and security leadership. Track onboarding progress, risks, dependencies, and remediation activities through program governance and ticketing systems. Present status updates, metrics, risks, and remediation plans to senior management 1. Operational Metrics and Reporting Produce dashboards and reporting covering WAF adoption, deny-mode coverage, bot mitigation effectiveness, API discovery, security exceptions, and attack activity. Measure onboarding progress, control effectiveness, and risk reduction across the organization. 1. Vendor Liaison and Technology Roadmap Guidance Act as the primary interface between the enterprise and Akamai. Engage Akamai product teams on product defects, enhancement requests, AI roadmap discussions, policy recommendations, and complex troubleshooting. Evaluate new Akamai capabilities and coordinate pilot deployments where appropriate. Mandatory Experience · 5+ years of Akamai experience · Akamai Kona Site Defender · Akamai Bot Manager · Akamai API Security · OWASP Top 10 · Incident response experience · Preferred Experience · AI/LLM security · Akamai Firewall for AI · Enterprise-scale migration experience · Financial services experience -- Thanks & Regards, Aman Srivastava | Lead Recruiter KPG99, INC | www.kpgtech.com 3240 E State, St Ext | Hamilton, NJ 08619 Direct: 609-400-4006 | linkedin.com/in/aman-srivastava-837453b9

This role leads Employee Technology & Digital Workplace, a significant function within Digital and Technology, directing the Service Desk and ServiceNow ITSM platform, employee lifecycle technology (onboarding/offboarding), digital workplace engineering, field/deskside support, and M365 and collaboration platform delivery through subordinate management. The Executive Director determines the organizational structure and operational direction for the function and participates with senior management in developing the strategic plans and objectives that govern it, ensuring the function's direction remains tied to company-wide performance and responds effectively to Regeneron's constantly changing business needs. The Executive Director brings in-depth knowledge of the functional area, Regeneron's business strategies, and the company's goals to reposition employee-facing IT as a modern, consumer-grade digital experience. Decisions on strategy, investment, and operating model in this function have a measurable, long-term effect on employee productivity, cost-to-serve, and the company's ability to attract and retain talent the Executive Director is expected to bring strength and clarity to the function during periods of growth or major change, and to lead effectively even where direction is ambiguous. This is the next iteration of IT service delivery at Regeneron evolving the function from a ticket- and SLA-driven operation into a proactive, experience-led organization measured on employee sentiment, self-service adoption, and time-to-resolution, not just uptime. The Executive Director partners closely with Enterprise Architecture on technical standards and platform decisions, and with IT Strategy & Transformation, which sponsors chartered modernization initiatives into this tower without assuming direct reporting authority. Where and When This is an on-site position 4 days/week, primarily based at our Sleepy Hollow, NY or Warren, NJ office. If eligible, we can offer relocation benefits; we cannot offer a fully remote option. What You'll Lead Employee Technology Strategy & Digital Experience Vision • Participate with senior IT and business leadership in developing the strategic plans and objectives for employee technology, ensuring the function's direction stays tied to company-wide performance and adapts to constantly changing business needs., • Define and own the vision, roadmap, and operating model for Employee Technology & Digital Workplace, positioning IT as a modern, consumer-grade digital experience rather than a traditional service organization., • Translate employee and business feedback into a prioritized modernization roadmap across service desk, ITSM, endpoint, and lifecycle technology., • Champion a "digital-first, self-service-first" philosophy, shifting volume away from live support and toward intuitive, automated, and AI-enabled experiences., • Partner with IT Strategy & Transformation to align sponsored modernization initiatives (e.g., virtual agent/AI deflection, unified employee portal) with this tower's operational roadmap and capacity. Service Desk & ITSM Operations (ServiceNow) • Own end-to-end Service Desk operations, including tiered support, major incident management, and escalation processes across a global, follow-the-sun model., • Drive continuous modernization of the ServiceNow platform intelligent routing, virtual agent/chatbot deflection, knowledge management, and workflow automation to reduce ticket volume and resolution time., • Establish and monitor experience-led metrics (CSAT, first-contact resolution, deflection rate, mean time to resolve) as the primary measures of success, alongside traditional SLAs., • Ensure ticketing, request, and knowledge processes are simple, consistent, and easy for employees to navigate regardless of how they choose to engage (portal, chat, phone, walk-up)., • Own GRC, vendor risk management (VRM), and policy exception workflows on the ServiceNow platform, ensuring timely processing and audit-ready records., • Own portal and content management for the ServiceNow platform, ensuring employees can easily find and act on the right services and policies. Employee Lifecycle Technology (Onboarding & Offboarding) • Own the technology experience for onboarding, transfers, and offboarding, ensuring new hires are productive on day one and departures are secure and frictionless., • Modernize onboarding/offboarding into an automated, orchestrated workflow spanning identity, access provisioning, equipment, and collaboration tools eliminating manual handoffs across HR, IT, and Security., • Partner with HR, Security, and Facilities to design a seamless, employee-centric lifecycle journey, with clear accountability for every step and status transparent to the employee and their manager., • Continuously reduce time-to-productivity for new hires and time-to-deprovision for departures, tracking both as core experience and risk metrics. Digital Workplace Engineering & Endpoint Experience • Own engineering and lifecycle management for employee-facing technology: endpoints, mobility, unified endpoint management (UEM), collaboration tools, and meeting room/AV technology., • Drive modernization of the digital workplace proactive device health monitoring, zero-touch provisioning, self-healing endpoints, and simplified software deployment to minimize disruption to employees., • Ensure collaboration and meeting technologies (video, conferencing, messaging) provide a consistently excellent experience across office, lab, and hybrid work settings., • Partner with Enterprise Architecture and Security to ensure digital workplace standards remain secure, scalable, and aligned to enterprise architecture principles. M365 & Collaboration Platform Delivery • Own service delivery for the M365 platform Teams, SharePoint, Exchange, OneDrive, and Power Automate including platform guardrails, governance, and adoption., • Own voice and unified communications service delivery, ensuring reliable, modern calling and conferencing capability across the enterprise., • Drive continuous improvement of collaboration tooling to reduce friction and support hybrid and global ways of working., • Partner with Enterprise Architecture on platform roadmap decisions and with Security on data governance within M365 workloads. Field & Deskside Support Operations • Own field and deskside support across all Regeneron sites, ensuring consistent, high-quality in-person support where self-service and remote resolution aren't sufficient., • Right-size the deskside support model as digital self-service and remote resolution capabilities mature, reallocating capacity toward higher-value, in-person needs (labs, executive support, events)., • Ensure support models scale appropriately across site types (corporate, R&D/lab, manufacturing) with services tailored to how each site's population actually works., • Own end-to-end lifecycle management of end-user assets procurement coordination, deployment, tracking, refresh cycles, and secure disposal/decommissioning., • Maintain accurate asset inventory and compliance reporting to support audit, cost management, and security requirements. Experience Measurement & Continuous Improvement • Establish a consistent employee experience measurement framework (CSAT, NPS, effort scores) across every touchpoint in this tower, replacing purely operational SLA reporting., • Run a continuous improvement cadence mining ticket, sentiment, and usage data to identify friction points and prioritize fixes before they become recurring complaints., • Report employee technology experience trends and improvement outcomes to executive stakeholders, connecting operational data to business and workforce impact. Vendor & Platform Management • Own vendor relationships and contracts for service desk, ITSM, endpoint, and digital workplace tooling, ensuring value, performance, and roadmap alignment., • Establish a vendor governance cadence performance scorecards, quarterly business reviews, and value/ROI tracking holding vendors accountable to continuous improvement commitments rather than static contract terms., • Partner with Finance and Procurement to manage the cost-to-serve for employee technology, balancing experience improvements against operating budget discipline., • Evaluate emerging digital workplace and AI-enabled support technologies, building the business case for adoption where they meaningfully improve employee experience or reduce cost-to-serve. People Leadership, Mentoring & Team Culture • Determine the organizational structure and operational direction for the function, directing critical work through subordinate managers and senior leaders., • Build, lead, and develop a high-performing, globally distributed organization across service desk, lifecycle technology, digital workplace engineering, and field support., • Mentor and coach people leaders across the organization, investing in career growth, succession planning, and bench strength., • Model and reinforce a customer-obsessed, continuous-improvement culture, holding the team accountable to employee experience outcomes, not just ticket throughput., • Champion development and team culture within the function, fostering collaboration across a global, follow-the-sun operating

The Stock Associate is responsible for maximizing selling potential by ensuring the efficient and effective flow of merchandise from the stockroom to the sales floor. The Stock Associate is accountable for delivering on all aspects of stockroom standard operating procedures (SOP) and achieving the brand standards for shipment processing, replenishment, markdowns and merchandising. The Stock Associate is expected to role model AEO values and AEO Customer First behaviors in all actions and interactions in order to create a positive Customer First experience. Reports To: Store Management Team or Stock Lead (where applicable) Supervises: N/A Responsibilities: • Consistently achieve brand productivity standards for shipment processing, replenishment, markdowns and merchandising through utilizing the company tools and resources., • Maintain stockroom standard operating procedures (SOP) to support efficient and effective handling and placement of merchandise, visual props, marketing and fixtures in order to maximize sales and productivity., • Execute efficient and effective shipment processing by following processing and placement guidelines; track and communicate units per hour productivity to store leadership., • Support, understand and adhere to Todd Snyder visual standards in order to maximize merchandise presentations when flowing product from the stockroom to the sales floor., • Partner with store leadership to ensure all aspects of replenishment are properly executed to include Fill the Floor, power closes, power opens and merchandise adjustments., • Communicate merchandising opportunities to store leadership as identified through replenishing size specific quantities throughout the store: recommend and execute merchandising adjustments in compliance with Todd Snyder visual standards., • Execute markdowns and re-ticketing in the stockroom and on the sales floor; update store leadership on compliance., • Partner with store leadership to complete stock transfers and process damages., • Consistently provide support to fellow employees through sharing of knowledge, helping to complete tasks and/or assisting in customer interactions., • Engage in, maintain and support safety standards on sales floor and in the stockroom; communicate safety concerns to store leadership., • Aware of and follows Loss Prevention policies; advises management of any unusual internal or external activity, • Understand and adhere to all company policy and procedures. Qualifications: • Previous stock experience preferred., • Strong verbal and written communication skills specifically with customers, sales leadership team and associates, • Demonstrated collaborative skills and ability to work well within a team, • Ability to receive feedback and take action when appropriate, • Ability to stand and move about for extended periods of time with only short rest breaks; reach, bend, stoop, etc. to handle products, • Available to work a flexible schedule to include early morning, late evenings, weekends and holidays, • Ability to handle multiple tasks and work in a fast?paced and deadline?oriented environment, • Ability to lift cartons weighing up to 25lbs., • Ability to perform all Essential Job Functions, • Proficient with technology Todd Snyder - We're an American menswear brand based in New York City. Since launching his eponymous label in 2011, Todd Snyder has redefined how modern Americans can present themselves to the world in stylish and unexpected ways. We are a talented, passionate, creative team of people working to design and market the building blocks of a modern gentleman's wardrobe in a way that blends heritage craftsmanship with a timely aesthetic. We believe that while trends may come and go, some things - like the importance of dressing well and cultivating a unique personal style - will never go out of fashion. The company ships worldwide through its website, and operates 14 stores (and counting) in the United States, which have been hailed as innovative retail and lifestyle hubs by The New York Times, New York Magazine, GQ and others. Todd Snyder is an Equal Opportunity Employer and is committed to complying with all federal, state and local equal employment opportunity ("EEO") laws. Todd Snyder prohibits discrimination against associates and applicants for employment because of the individual's race or color, religion or creed, alienage or citizenship status, sex (including pregnancy), national origin, age, sexual orientation, disability, gender identity or expression, marital or partnership status, domestic violence or stalking victim status, genetic information or predisposing genetic characteristics, military or veteran status, or any other characteristic protected by law. This applies to all Todd Snyder activities, including, but not limited to, recruitment, hiring, compensation, assignment, training, promotion, performance evaluation, discipline and discharge. Todd Snyder also provides reasonable accommodation of religion and disability in accordance with applicable law. PAY/BENEFITS INFORMATION: • Actual starting pay is determined by various factors, including but not limited to relevant experience and location., • Subject to eligibility requirements, associates may be eligible to receive paid sick leave and AEO may provide REAL rewards at its discretion., • Paid Time Off, paid sick leave, and holiday pay vary by job level and type, job location, employment classification (part-time or full-time / exempt or non-exempt), and years of service. For additional information, please click HERE., • Job Identification 32875, • Job Category Stores, • Locations 321 Greenwich Ave - Todd Snyder - 05509, • Job Schedule Part time, • Job Shift Variable, • Anticipated Pay Range for All Posted Locations $16.94/hour up to $25.00/hour

Job ID: z5G7h3l6a1kMvyS65NP3c7P320A8SYmG1-aDK3q9w=Job Code: JPC - 36574Reference: 37212Location: Harrison, PA, 16927, United StatesSalary: USD 20 - 25 (Hourly)Contact: Prabhas SaliContact Email: Prabhas@spruceinfotech.comEnd-user Support• Answer inbound phone calls concerning network issues from Commonwealth employees, and LEC/Last User Contract, LUC, vendors.• Creates and escalates Service Now trouble tickets to Engineers, tier two Commonwealth staff, and/or third-party service providers to ensure the quick resolution of IT/Network issues.• Works with NOC T2 Engineers, Commonwealth staff and contracted personnel, and/or third-party providers as needed.• Research and updates reference publications and diagnostic aids to seek information necessary to resolve end-user issues as needed.• Follows IT Service Desk and Network Operator Knowledgebase procedures and makes recommendations when improvements are needed.• Promptly and properly escalate high priority issues.Monitoring & Maintenance• Utilize network management tools, such as Solar Winds and Squared up, to monitor remote sites network and hardware.· Actively monitors the status of Commonwealth networks and attached network assets using established tools and promptly initiates appropriate actions.• Responds to outages and system failures using established escalation processes.• Provide first-line investigation and diagnosis of network incidents, logging all details and prioritization of incidents.• Escalate after hours incidents to staff for resolution.• Promptly assign unresolved incidents to higher Tier support or LUC providers to coordinate restoration of service and obtain the necessary information for recording/tracking the outage or degradation of service.• Coordinate with network staff and various vendors to assist with service restoration based on alarm conditions.• Actively monitors the Service Now ticket queue.• Monitors appropriate Commonwealth email accounts for any event messages and initiates action as needed.• Proactively identifies and resolves problems.Communication• Acts as the primary network contact for Commonwealth employees and business partners outside of regular business hours.• Perform Enterprise Incident communications using defined process and approved template.• Monitors the network hotline during coverage hours.• Issues network status updates using established procedures.• Follows quality standards and displays strong customer service skills.Routine Tasks• Assists the network engineers and technicians with outstanding tasks.• Updates network operation and knowledgebase documentation.• Participates in disaster recovery.• Completes assigned tasks.Required Skills:• Possesses excellent communication skills; both written and spoken.• Ability to be clearly understood and has excellent phone etiquette.• Ability to support end-users with varying IT skillsets.• Ability to follow directions, especially when using established operation and knowledgebase documentation, and Commonwealth standard operating procedures.• Ability to adapt to change.• Detail oriented and resourceful.• Excellent organizational skills.• Ability to troubleshoot end-user issues and/or escalate as needed to ensure quick resolution.• Experience with incident management, call tracking, and ticketing software.• Preferred 2+ years previous systems administrator, help desk, and/or call center experience.Employment TypeC2CDurationContract

Job-ID31176613Reference25-29509Ampcus Inc. is a certified global provider of a broad range of Technology and Business consulting services. We are in search of a highly motivated candidate to join our talented Team. Job Title: Network Analyst Location: White Plains, NY Job Overview: Our client is looking for a Network Analyst who would assure Client’s networking requirements are met with the highest level of performance and reliability by assisting the team in maintaining the hardware and software components of Client’s networks. Job Functions & ResponsibilitiesInstall new hardware or software systems or components, ensuring integration with existing network systems. Install or repair network cables, including fiber optic cables. Install network software, including security or firewall software. Install and configure wireless networking equipment.Work with vendors to diagnose and resolve network problems. Operate and configure protocol analyzers to diagnose issues, analyze captured data using network protocols, and use network monitoring software to detect conditions requiring corrective action or performance tuning.Assist with the integration, maintenance, and problem resolution of network services and wiring infrastructures by working with other networking and telecommunications staff, user support entities, vendors, and end-users, including client’s contractors and guests.Ensure accurate records are kept of network components, maintenance activities, network connections, accounts, and inventory.Program network applications as needed, such as web, network monitoring, bandwidth utilization, general data collection, reporting, and automated response to abnormal or undesirable network conditions.Contribute to the overall success of Information Services by performing all other essential duties as assigned.SkillsProven experience as a Network Analyst, Network Administrator, or similar role.Strong knowledge of network protocols, routing, switching, and firewall configurations.Experience with network monitoring tools and software such as SolarWinds, OpManager, and Splunk.Familiarity with network security practices and frameworks such as NIST and CIS.Experience with ticketing systems like ServiceNow.Excellent problem-solving skills and attention to detail.Ability to work independently and collaboratively within a team environment.Strong communication skills, both written and verbal.Experience with cloud-based network solutions (e.g., AWS, Azure, GCP).Knowledge of virtualization technologies (e.g., VMware, Hyper-V).Education & CertificationsBachelor's degree in Computer Science, Information Technology, or a related field (or equivalent experience).Certifications such as CCNP, CompTIA Network , JNCIP, F5-CA. Ampcus is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veterans or individuals with disabilities.

If you want an exciting job with one of the largest off-price retail stores in the nation, join the Burlington Stores, Inc. as a Seasonal Stocking Associate! Are you looking for a hands-on role in a fast-paced environment? Do you have great organizational skills and work well as part of a team? Would you thrive in a process-driven environment? If you answered yes, then this may be the role for you! Stocking Associates are critical to making sure our stores remain stocked with the merchandise our customers want! Daily tasks include receiving, ticketing, sorting, and moving merchandise into and throughout the store quickly, efficiently, and accurately. You'll play a major role in successfully managing the flow of merchandise from the stockroom through our stores, which is a critical element in driving positive results for the company. Responsibilities: • Receive freight and convey shipments from the shipping/receiving platform to backroom, • Process, ticket, store, move, and display merchandise, • Stock, organize and present new merchandise on the sales floor, • Perform other tasks as assigned by manager from time-to-time Candidates must be able to work a flexible schedule; including nights, weekends, and holidays as required. If you... ... are excited to deliver great values to customers every day; ... take a sense of pride and ownership in helping drive positive results for a team; ... are committed to treating colleagues and customers with respect; ... believe in the power of diversity and inclusion; ... want to participate in initiatives that positively impact the world around you; Come join our team. You're going to like it here! You will enjoy a competitive wage, flexible hours, and an associate discount. Part-time associates, based on hours worked, may be eligible for Burlington's benefits package which includes medical coverage and a 401(k) plan. Part-time associates may also be eligible for up to 4 hours of paid time off annually after one year of service, up to 8 paid holidays, and paid sick time in accordance with applicable law. We are a rapidly growing brand, and provide a variety of training and development opportunities so our associates can grow with us. Our store teams work hard and have fun together! Burlington associates make a difference in the lives of customers, colleagues, and the communities where we live and work every day. Burlington Stores, Inc. is an equal opportunity employer committed to workplace diversity. Base Pay: $17 per hour Location 01521 - Port Chester Address 441 Boston Post Road Zip Code 10573 Position Type Regular Part-Time Career Site Category Store Associate Position Category Retail Store Base Pay $17 - $17 per hour

People want to work at Capstone because of our high-performance culture.We build strong relationships, challenge the status quo, work hard to deliver results, and pay it forward in our communities.Through transparency and open lines of communication, we do the right thing and deliver on our promises

Provide efficient and courteous service to customers at all times including asking customers to the check-out.NEVER sign off the register with a customer waiting.Always wait until someone comes to relieve you.Scan and ring customer orders according to company policy including store productivity stan

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As a Lowes cashier youll ensure every customer exits Lowes on a high note.Your work helps our stores positively serve our customers and communities by providing a quick friendly checkout experience and helping customers get the best value for their money.Whether you need a part-time position or a pl

At Soho House the Treasury & Fin Ops Manager will be in-market lead for treasury operations cash disbursements and related financial controls across the North America business providing the day-to-day link between our North America sites US support office and the Soho Hub our Finance Hub in the

Thank you for considering a career with the Research Foundation of The City University of New York (RFCUNY).The team at RFCUNY is made up of dedicated talented professionals committed to providing the services that allow CUNY researchers faculty and staff to focus on their intellectual curiosity and

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New Castle Metal is your premier local fabricator of exterior architectural metals for commercial, industrial and residential projects.Guided by our seven core values—.Caring, Urgency, Teamwork, Honesty, Accountability, Flexibility, and Passion.If you share these values and want to grow in a dynam

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This is a 6+ months with the possibility of a contract-to-hire opportunity and a great way to start working with a top-tier healthcare organization!.Location: White Plains, NY 10604.Shift: Mon - Fri 2nd Shift (Flexible).Pay Rate is based on experience and educational qualifications.Enter patient tes

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