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Job Description ABOUT ADACTION Founded in 2013, AdAction is a leader in performance-based mobile app marketing, partnering globally to deliver premium users at scale. Our collaborative team prioritizes innovation and strategic decision-making, fostering a dynamic and inclusive culture. AdAction is looking for individuals who thrive in an autonomous work environment, seek out ways to meaningfully contribute to our shared success and embrace growth both personally and professionally. With a fully remote workforce centered in talent hubs in Denver, Austin, and Chicago, we organize regular in-person events to enhance collaboration. Join us and make a meaningful impact from anywhere within our talent hubs. ABOUT THE ROLE AdGem, as part of AdAction, is on a growth streak - 8 straight quarters of quarter-over-quarter revenue growth - and we’re just getting started. AdGem has become one of the fastest-growing rewarded advertising platforms in the market, driving premium engagement for mobile apps, loyalty programs, and consumer brands. We are seeking a Senior Strategic Partnerships Manager to secure new integrations with top mobile publishers and loyalty platforms. You will own the strategic sales cycle end-to-end and leverage your existing network to create revenue-generating partnerships. This is a senior-level role designed for a proven ad tech closer - someone who can open doors through a strong book of business, navigate complex deal cycles, and deliver high-value partnerships. RESPONSIBILITIES * Identify, pursue, and close high-value integrations of AdGem into leading mobile apps, loyalty programs, and publisher platforms. * Leverage an existing network and industry expertise to quickly establish new revenue-generating partnerships. * Own the full sales cycle for strategic accounts - from prospecting and consultative selling to deal negotiation and contract execution. * Act as a trusted advisor to clients, aligning AdGem solutions with partner monetization goals. * Partner closely with product, operations, and account management teams to ensure seamless onboarding and long-term success. * Represent AdGem at key industry events, trade shows, and networking opportunities to drive brand presence and pipeline growth. * Maintain a high level of market intelligence, tracking competitive trends and identifying new vertical opportunities. * Accurately forecast revenue and maintain a disciplined, strategic pipeline within the CRM. EXPERIENCE & QUALIFICATIONS * 4+ years of experience in ad tech or mobile advertising sales with a proven track record of success. * Strong existing network in mobile publishing, loyalty, and rewards verticals. * Fluency in AI concepts and applications as they relate to ad tech, user acquisition, and monetization * Deep understanding of ad tech KPIs (CPI, eCPM, ARPDAU, retention, etc.). * Excellent communication skills (verbal and written) with the ability to present complex solutions clearly. * Proficiency with Excel and strong data analysis skills to guide strategic decisions. * Experience working with CRMs (HubSpot, Salesforce, etc.). * Results-oriented, self-motivated, and able to thrive in a fast-paced, high-growth environment. * Willingness to travel for client meetings and industry events. * Located in the Denver, Chicago, or Austin areas WHY ADACTION? Our employees enjoy perks and benefits like: * Health, vision, and dental insurance * Up to 6% 401k match with no vestment period * Generous PTO + company holidays * Paid parental leave * Flexible and remote first work culture * Team outings and happy hours * Weekly UberEats credit * Home office stipend * Annual learning and development stipend * Annual wellness stipend On Target Earnings Range: $125,000 - $150,000 *Compensation will be determined by the education, experience, knowledge, and abilities of the applicant.

What You’ll Do Help clients plan and book trips (hotels, cruises, packages, rentals, flights) Create travel quotes and simple itineraries Answer questions and provide recommendations based on budget + preferences Keep bookings organized and communicate with clients clearly Share travel specials an

Job DescriptionAbout SugarCRM From the very beginning, SugarCRM had a unique vision: to offer a different kind of customer relationship management (CRM) software. We pioneered a solution that easily adapts to customer needs, and now, more than two decades later, we’re on a mission to help sales teams reach their highest potential. Our diverse team around the world shares a passion for helping customers succeed. Together, we’re building a culture that values personal and professional growth—and we’re proud to be recognized as a Great Place to Work. We care about work/life balance and flexibility for our employees, and we're proud of how we show up for our customers every day. If you're looking to level up your career and help businesses grow better and faster, you’re in the right place. Learn more about SugarCRM careers and how you can be part of our journey. About the Role The Senior Director, Professional Services leads strategic delivery across multiple projects and accounts within your practice area. You will develop and maintain client relationships, drive business development, and oversee the growth and capability development of the practice. You will ensure high-quality delivery and customer outcomes, operational excellence, and the professional growth of your team members. You will be a member of the Global Professional Services leadership team, the regional sales leadership team working directly with the North American Sales Leader and involved in other cross-functional initiatives. This role operates on a hybrid model, with a mix of remote work and in-office collaboration at our Denver, CO location, specifically, working in-office a minimum of 3 days per week. Impact You Will Make: * Mentor, coach, and develop consultants, managers, and future leaders within the practice. * Develop and implement strategies to grow the practice, including thought leadership, service offering and package innovation, and market positioning. * Serve as a trusted advisor to senior client stakeholders, cultivating long-term strategic partnerships. * Lead business development initiatives, including identifying new opportunities, developing proposals, and participating in sales campaigns. * Oversee project financials, resourcing, and performance metrics including utilization, revenue and TTV goals. * Contribute to Sugar’s overall strategy and cross-practice collaboration efforts. What You Will Bring: * Bachelor’s degree required; MBA or other advanced degree strongly preferred. * 10+ years of consulting or professional services experience, with at least 4 years in a senior management role, in a SaaS environment. * Proven track record managing client portfolios exceeding 100 to 150 active engagements. * Demonstrated success in developing and maintaining senior client relationships. * Strong analytical skills and track record managing to a P&L or defined KPIs. * Experience driving revenue growth and contributing to firm-level business development strategies. * Strong leadership, people development, and team-building skills. Preferred Qualifications: * Deep subject-matter expertise in the manufacturing industry. * Technical experience as a developer, solution architect or systems implementor. * Advanced skills in organizational change management and stakeholder engagement. * Proven ability to lead cross-functional teams and drive firm-wide collaboration. * Exceptional communication, negotiation, and interpersonal skills. Expected salary range, depending on experience. We understand that no candidate is perfectly qualified for any job. Experience comes in different forms; many skills are transferable; and passion goes a long way. Even more important than your resume is a clear demonstration of dedication, impact, and the ability to thrive in a fluid and collaborative environment. We want you to learn new things in this role, and we encourage you to apply if your experience is close to what we’re looking for. We also know that diversity of background and thought makes for better problem solving and more creative thinking, which is why we're dedicated to adding new perspectives to the team. Benefits and Perks:Beyond a stellar work environment, friendly people, and inspiring work, we have some sweet benefits and perks: · Excellent healthcare package for you and your family · Savings and Investment – 401(k) match· Unlimited Paid Time Off· Paid Parental Leave· Online Legal Services (Rocket Lawyer)· Financial Planning Services (Origin)· Discounted Pet Insurance (Embrace Pet Insurance)· Corporate Benefit Program (Working Advantage). This benefit offers you exclusive travel and entertainment offers and special discounts that are not available to the general public· Health and Wellness Reimbursement Program · Travel Discounts· Educational Resources - Career & Personal Development Program· Employee Referral Bonus Program· We are a merit-based company - many opportunities to learn, excel and grow your career! If you require a reasonable accommodation to search for a job opening or submit an application, please call +1 (877) 842-7276 with your request and contact information. Our company uses E-Verify to confirm the employment eligibility of all newly hired employees. To learn more about E-Verify, including your rights and responsibilities, please visit . #LI-Hybrid We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job Description Why Work at Mercer Advisors? For 40 years, Mercer Advisors has worked with families to help them amplify and simplify their financial lives. How? By integrating financial planning, investment management, tax, estate, insurance, and more, all managed by a single team. Today we proudly serve over 31,300 families in more than 90 cities across the U.S. Ranked the #1 RIA Firm in the nation by Barron's, we are an independent, national fiduciary legally obligated to always act in the best interest of our clients.* Mercer Advisors offers a distinct work environment that stands out in the financial industry. Our overall employee base and client-facing team are composed of 50% women, reflecting our commitment to diversity. We attract top talent from across the country, with no formal headquarters and flexible working arrangements, allowing us to assemble the best team possible. Join us and be a part of a team dedicated to making a meaningful impact on the financial lives of families across the country. • Mercer Advisors was ranked #1 for RIA firms with up to $70 billion in assets. The Barron's top RIA ranking is based on a combination of metrics – including size, growth, service quality, technology, succession planning and others. No fee was paid for participation in the ranking, however, Mercer Advisors has paid a fee to Barron's to use the ranking in marketing. Please see important information about the ranking criteria methodology here. Job Summary: The Senior Portfolio Consultant I assumes a critical role in executing investment implementations for complex portfolio transitions and high net worth clients. This role is deeply involved in the investment process, serving as a point person for newly acquired firms assimilating to our investment platform and models. In addition, this role is pivotal in supporting the firm's organic growth by developing investment deliverables for prospective clients. Collaborating closely with Wealth Advisors, Operations, Portfolio Management, Compliance, and Trading departments, this role ensures strategic alignment and delivers exceptional service. Responsibilities include handling implementations for sophisticated investment portfolios and providing valuable insights to optimize client portfolios and enhance the client experience. This role provides excellent opportunity for career acceleration and advancement to many areas within the company including Portfolio Management, Investment Operations, and Wealth Management. Essential Job Functions will include: Concierge Level Service & Communication * • Communicate investment philosophy and available investment strategies clearly and effectively., • Provide status updates on portfolio implementations proactively and timely., • Deliver an excellent experience to our Wealth Advisor Teams in developing and implementing investment strategies, • Must have the ability to work both independently as well as within a team on multiple time-sensitive projects with a high degree of accuracy and attention to detail., • Support new Portfolio Consultants with developing core competencies within investment platform., • Demonstrate a comprehensive understanding of capital markets and portfolio design & management., • Ability to effectively match Advisor implementation goals with available investment strategies., • Expertise in complex investment vehicles, models, and platform, including public and private markets., • Drafting, supporting, and auditing Envestnet proposals (and related software deliverables) for Wealth Management Teams., • Understanding of account configuration options including cash reserves, rebalancing frequency, and do-not-buy / do-not-sell restrictions, • Strong grasp on overall process & workflow to help troubleshoot portfolio inquiries., • Collaborate with key central teams to coordinate process improvement., • Responsible for managing standardized workflows and investment processes, • Manage portfolio implementations concurrently to meet or exceed Service Level Agreements, • Audit implementations to ensure outcome is consistent with target portfolio objectives, • Bachelor's degree from an accredited institution preferred (preferably Business, Economics, Psychology, or Finance related), • CFP® and/or Series 65 required, • CFA or advanced degree preferred, • Minimum 4 years of financial industry related experience, • Working knowledge of Envestnet, Orion and Morningstar preferred, • Advanced knowledge of MS Excel preferred, including advanced data analytics, • Strong problem-solving experience and skills, • Excellent analytical and organizational skills, • Strong communication skills, both written and verbal and highly collaborative approach, • Organized and detail oriented Working Conditions: This position may be in a professional office environment or a dedicated home office workspace which is free of interruptions. Whether position is in a dedicated office space or home office workspace, basic technology needs will be provided to satisfy position requirements. Routinely sitting and standing for periods of time. No heavy lifting over 10 lbs. Travel assumed up to 10% of the time. Actual base pay within this range will be based on a variety of factors, including but not limited to the applicant's geographic location, relevant experience, education, skills and licenses/certifications. This position is also eligible to earn incentive compensation through one of Mercer Advisors' incentive compensation programs. Base Pay Range $80,750—$95,000 USD Benefits: Mercer Advisors offers a competitive and robust benefit package to our employees. Our benefit programs are focused on meeting all of our employees and their eligible dependents health and welfare needs. We offer the following: • Company Paid Basic Life & AD&D Insurance, • Company Paid Short-Term and Long-Term Disability Insurance, • Supplemental Life & AD Short-Term Disability; Accident; Critical Illness; and Hospital Indemnity Insurance, • Three Cigna medical plans offerings including two High Deductible Health Plans and a Traditional Co-Pay medical plan., • Kaiser Medical plans available in California, • Health Savings Account (HSA) with company contributions if enrolled in either HDHP medical plan., • Two comprehensive Dental Plans, • Vision Insurance Plan, • Dependent Care Savings Account for child and dependent care., • 14 Company Paid Holidays including a full week off at Thanksgiving., • Generous paid time off program for vacation and sick days, • Employee Assistance Plan, • Family Medical Leave, • Paid Parental Leave (8 weeks), • Maternity benefits utilizing company paid STD, any supplemental STD, plus Parental Leave (8 weeks) to provide time for recovery, baby bonding, and enjoying your family time., • Adoption Assistance Reimbursement Program, • Company Paid Concierge Services for you and your loved ones for the spectrum of caring needs for your aging parents, young children, life's challenges and more., • 401(k) Retirement Plan with both Traditional and Roth plans with per pay period match as well as an after-tax option Mercer Advisors is an equal opportunity employer and does not discriminate on the basis of any characteristic protected by applicable federal, state, or local law. Mercer Advisors participates in E-Verify and complies with federal employment eligibility verification requirements. If you need an accommodation during the application or hiring process, please email . This inbox is for accommodation requests only. For information about applicant rights, required employment notices, E-Verify participation, and state specific disclosures, please review our Applicant Notices and Employment Rights. If you are a resident of California, learn more about Mercer's California Consumer Privacy Policy here. CCPA Notice at Collection

Job Description About Cleerly We're Cleerly – a healthcare company that's revolutionizing how heart disease is diagnosed, treated, and tracked. We were founded in 2017 by one of the world's leading cardiologists and are a growing team of world-class engineering, operations, medical affairs, marketing, and sales leaders. We raised $223M in Series C funding in 2022 which has enabled rapid growth and continued support of our mission. In December 2024 we received an additional $106M in a Series C extension funding. Most of our teams work remotely and have access to our offices in Denver, Colorado, New, York, New York, Dallas, Texas, and Lisbon, Portugal with some roles requiring you to be on-site in a location. Cleerly has created a new standard of care for heart disease through value-based, AI-driven precision diagnostic solutions with the goal of helping prevent heart attacks. Our technology goes beyond traditional measures of heart disease by enabling comprehensive quantification and characterization of atherosclerosis, or plaque buildup, in each of the heart arteries. Cleerly's solutions are supported by more than a decade of performing some of the world's largest clinical trials to identify important findings beyond symptoms that increase a person's risk of heart attacks. At Cleerly, we collaborate digitally and use a wide variety of systems. Our people use Google Workspace (GMail, Drive, Docs, Sheets, Slides), Slack, Confluence/Jira, and Zoom Video, prior experience in these areas is a plus. Role or department specific technology needs may vary and will be listed as requirements in the job description. While we are mostly a remote company, travel is required for some team meetings and cross function projects typically once per month or once per quarter, for some roles like sales or external facing roles travel could be up to 90% of the time.About the Opportunity Cleerly is entering a pivotal phase of growth. As we scale to a broader commercial footprint, we are seeking a Vice President of Regulatory Strategy and Innovation to serve as a strategic partner, reporting to the Chief Regulatory Officer. In this role, you will be responsible for defining and operationalizing the long-term regulatory vision for Cleerly, ensuring that regulatory strategy is fully integrated into enterprise planning, portfolio prioritization, and global expansion. You will move beyond the execution of submissions to architect the global regulatory infrastructure required for a high-growth, AI-driven medical technology company. You will position Regulatory Affairs as a strategic enabler of innovation, competitive differentiation, and sustainable global compliance. About the Team You will join a high-performing RA/QA organization transitioning from a submission-focused model to a strategy-led, enterprise-integrated function. We navigate novel regulatory pathways for AI-enabled diagnostic and interventional planning tools deployed in high-stakes clinical environments. The Regulatory function at Cleerly plays a central role in shaping product strategy, risk management, claims governance, and global market access. This position will further elevate Regulatory as a proactive, forward-looking function aligned with the RAPS Regulatory Competency Framework and executive-level leadership expectations. Position Summary As Vice President, Regulatory Strategy and Innovation, reporting to the Chief Regulatory Officer, you are accountable for defining the enterprise-wide regulatory strategy and ensuring sustained global compliance across Cleerly's product portfolio. You will lead the evolution of Regulatory Affairs from a high-performing operational team to a digitally enabled, intelligence-driven strategic function. This includes establishing scalable systems, modern regulatory infrastructure, and forward-looking governance models that support AI innovation, modular software architectures, and global expansion. This role operates at the functional leadership level, with direct impact on Cleerly's competitive positioning, enterprise risk posture, and long-term market strategy Core Responsibilities Strategic Regulatory Leadership • Enterprise Vision: Define and execute the long-term regulatory strategy aligned with corporate growth objectives and portfolio expansion., • Portfolio Architecture: Architect regulatory strategies enabling independent iteration of AI algorithms distinct from core platforms, defining regulatory logic for modular systems (AI engines, reporting engines, workflow tools)., • New Clinical Frontiers: Lead regulatory assessments supporting expansion into broader clinical workflows bridging diagnostic imaging and treatment planning., • Global Market Strategy: Operationalize market access beyond the U.S. (EMEA, GCC), harmonizing technical documentation under an "assess once, submit many" framework., • Policy & Governance Ownership: Establish and approve regulatory policies, standards, and governance models that ensure enterprise-wide compliance and consistency., • Regulatory Infrastructure Modernization: Lead implementation and optimization of Regulatory Information Management (RIM) systems and integration with eQMS platforms., • AI-Enabled Regulatory Intelligence: Develop internal regulatory intelligence capabilities leveraging AI to monitor evolving global regulations (FDA, EU MDR, EU AI Act, IMDRF) and proactively assess impact., • Claims Governance: Ensure commercial claims remain defensible, traceable to cleared indications, and aligned with global regulatory requirements., • Continuous Improvement: Establish scalable processes, KPIs, and performance metrics to enhance regulatory efficiency, transparency, and predictability., • Health Authority Engagement: Serve as primary executive representative before global regulatory authorities on high-impact strategic matters., • Industry Leadership: Engage in industry forums and policy discussions influencing regulatory frameworks for AI/ML-enabled medical devices., • Organizational Development: Build and mentor a high-performing leadership team (Directors and Senior Managers)., • Talent Strategy: Partner with HR to develop succession planning, retention strategies, and executive-level capability development., • Cross-Functional Enterprise Leadership: Lead initiatives requiring alignment across Regulatory, Engineering, Product, Clinical Affairs, Marketing, and Legal., • Culture of Ethical Leadership: Reinforce a culture grounded in integrity, transparency, and regulatory excellence consistent with enterprise-level expectations.Requirements, • Education and Certification, • B.S. or higher degree in a Life Science, Engineering, or related discipline., • JD preferred., • Regulatory Affairs Certification (RAC) highly preferred., • Experience, • Minimum 15+ years of progressive Regulatory Affairs experience, including significant expertise in SaMD and AI/ML-enabled medical technologies., • Experience with Class II/III cardiovascular devices strongly preferred., • Minimum 7–10 years of leadership experience, including managing managers and multi-level teams., • Demonstrated experience defining global regulatory strategy under EU MDR and international frameworks (including GCC markets)., • Proven record of executive engagement with global regulatory authorities., • Technical Expertise, • Deep understanding of software development lifecycle (SDLC), agile methodologies, and application of IEC 62304 and ISO 14971 within modular and AI-enabled architectures., • Experience integrating regulatory strategy into product development and commercialization planning., • Experience implementing or modernizing RIM, eQMS, or digital regulatory infrastructure strongly preferred., • Executive Competencies, • Strategic Foresight: Ability to synthesize complex regulatory landscapes and define clear long-term direction., • Business Acumen: Integrating regulatory insights into portfolio prioritization and commercial strategy., • Courageous Leadership: Navigating ambiguity in emerging AI regulations while maintaining rigorous compliance standards., • Enterprise Influence: Ability to align and influence cross-functional and executive stakeholders. This role is eligible for a 20% target annual bonus, resulting in the following base salary and Total Target Compensation (TTC) ranges: • Base Salary: $280,000 - $300,000 Working at Cleerly takes HEART. Discover our Core Values: • H: Humility- be a servant leader, • E: Excellence- deliver world-changing results, • A: Accountability- do what you say; expect the same from others, • R: Remarkable- inspire & innovate with impact OUR COMPANY IS AN EQUAL OPPORTUNITY EMPLOYER. We do not discriminate on the basis of race, color, national origin, ancestry, citizenship status, protected veteran status, religion, physical or mental disability, marital status, sex, sexual orientation, gender identity or expression, age, or any other basis protected by law, ordinance, or regulation. For more information see our Privacy Policy (). All official emails will come from @cleerlyhealth.com email accounts. #Cleerly

Job Description Why Work at Mercer Advisors? For 40 years, Mercer Advisors has worked with families to help them amplify and simplify their financial lives. How? By integrating financial planning, investment management, tax, estate, insurance, and more, all managed by a single team. Today we proudly serve over 31,300 families in more than 90 cities across the U.S. Ranked the #1 RIA Firm in the nation by Barron's, we are an independent, national fiduciary legally obligated to always act in the best interest of our clients.* Mercer Advisors offers a distinct work environment that stands out in the financial industry. Our overall employee base and client-facing team are composed of 50% women, reflecting our commitment to diversity. We attract top talent from across the country, with no formal headquarters and flexible working arrangements, allowing us to assemble the best team possible. Join us and be a part of a team dedicated to making a meaningful impact on the financial lives of families across the country. • Mercer Advisors was ranked #1 for RIA firms with up to $70 billion in assets. The Barron's top RIA ranking is based on a combination of metrics – including size, growth, service quality, technology, succession planning and others. No fee was paid for participation in the ranking, however, Mercer Advisors has paid a fee to Barron's to use the ranking in marketing. Please see important information about the ranking criteria methodology here. Job Summary: The Wealth Advisor focuses on deepening relationships with an established base of clients and organically growing their practice through referrals, while leveraging our unified in-house team of experts to help clients achieve their financial goals. Unlike other firms, Mercer has a dedicated Sales team so that our advisors can focus exclusively on their clients. Our advisors are client-focused fiduciaries who take pride in utilizing their advanced knowledge of financial planning and investments and their superior relationship skills to diagnose the needs of clients and propose solutions that fit each client's unique scenario. They're supported by a sophisticated technology platform and a team of experts in portfolio management, financial planning, tax, estate planning, and more. Key Responsibilities and Duties • Partners with affluent clients to identify their financial goals, analyze their financial landscape and develop recommendations that help them work towards well defined financial objectives., • Communicates complex financial solutions to clients, utilizing interpersonal communication and relationship building skills., • Ensures client retention by building meaningful and long-lasting relationships, alongside the development and implementation of appropriate financial solutions., • Leverages Mercer's broad set of solutions including tax, estate planning, insurance, and more to provide a comprehensive offering to our clients, • Ensures adherence to compliance and regulatory policies as well as company standards of client care Education: • Certified Financial Planner (CFP) designation required. In lieu of the CFP, the following certifications may be acceptable: Chartered Financial Consultant (ChFC), Personal Financial Specialist (PFS), Chartered Financial Analyst (CFA), Chartered Investment Consultant (CIC)., • Advanced knowledge of the industry, financial products, and financial planning concepts, • Superior communication skills, with the ability to effectively present investment, finance, and tax planning solutions to clients, • Advanced knowledge of the economic landscape/general understanding of impact on the Firm and clients, • Experience utilizing financial planning software, • Expert at collaboration and willing to help others, • Sales aptitude and experience is preferred, • An entrepreneurial spirit and growth-mindset, with a positive attitude that contributes to a positive work environment, • Strong core understanding of our investments and ISG, along with the ability to perform asset allocation and analysis for portfolio reviews, • Comprehensive understanding of compliance requirements Working Conditions: Hybrid schedule with a combination of remote and office work in a professional office environment. Working inside. Standing and sitting. Will be assigned to a workstation. #LI-Hybrid The annualized base salary range for this role is based on factors including, but not limited to, experience, skillset, and geographic location where work is performed. In addition to base salary, this position is also eligible to earn an annual bonus and other incentive compensation. This position may also be eligible for a comprehensive benefits package, which includes: • Medical, dental, and vision coverage, • Life insurance, • 401(k) contributions, • Health Savings Account (HSA), • Short- and long-term disability, • Additional benefits designed to support your health and financial well-being Base Pay Range$85,000—$145,000 USD Benefits: Mercer Advisors offers a competitive and robust benefit package to our employees. Our benefit programs are focused on meeting all of our employees and their eligible dependents health and welfare needs. We offer the following: • Company Paid Basic Life & AD&D Insurance, • Company Paid Short-Term and Long-Term Disability Insurance, • Supplemental Life & AD Short-Term Disability; Accident; Critical Illness; and Hospital Indemnity Insurance, • Three Cigna medical plans offerings including two High Deductible Health Plans and a Traditional Co-Pay medical plan., • Kaiser Medical plans available in California, • Health Savings Account (HSA) with company contributions if enrolled in either HDHP medical plan., • Two comprehensive Dental Plans, • Vision Insurance Plan, • Dependent Care Savings Account for child and dependent care., • 14 Company Paid Holidays including a full week off at Thanksgiving., • Generous paid time off program for vacation and sick days, • Employee Assistance Plan, • Family Medical Leave, • Paid Parental Leave (8 weeks), • Maternity benefits utilizing company paid STD, any supplemental STD, plus Parental Leave (8 weeks) to provide time for recovery, baby bonding, and enjoying your family time., • Adoption Assistance Reimbursement Program, • Company Paid Concierge Services for you and your loved ones for the spectrum of caring needs for your aging parents, young children, life's challenges and more., • 401(k) Retirement Plan with both Traditional and Roth plans with per pay period match as well as an after-tax option Mercer Advisors is an equal opportunity employer and does not discriminate on the basis of any characteristic protected by applicable federal, state, or local law. Mercer Advisors participates in E-Verify and complies with federal employment eligibility verification requirements. If you need an accommodation during the application or hiring process, please email . This inbox is for accommodation requests only. For information about applicant rights, required employment notices, E-Verify participation, and state specific disclosures, please review our Applicant Notices and Employment Rights. If you are a resident of California, learn more about Mercer's California Consumer Privacy Policy here. CCPA Notice at Collection

Job Description POSITION OVERVIEW FRONTSTEPS is elevating our Customer Success program, and we're looking for a talented CSM who's ready to take the next step in their career. This is an opportunity to move beyond reactive support into strategic customer partnership—where you'll be the architect of customer value, the champion who ensures every community we serve extracts maximum benefit from our platform, and the voice that brings customer insights back to shape our product. If you're hungry to grow your CSM career, energized by driving measurable customer outcomes, and thrive on creating processes that deliver results, this role offers the perfect blend of autonomy and impact to accelerate your professional development. ESSENTIAL FUNCTIONS • Serve as the trusted advisor and primary point of contact for an assigned book of customers, guiding them on best practices to maximize value from our full software suite and ensuring both their management teams and their residents have an exceptional experience with FRONTSTEPS tools, • Prepare and host Quarterly Business Reviews that demonstrate value, celebrate wins, and align on future goals, • Partner with Implementation during customer onboarding to set clear expectations, then create and execute tailored adoption plans that move customers to confident, full-platform users, • Monitor product usage data and customer health scores to proactively identify opportunities and risks, addressing concerns before they become problems, • Proactively identify at-risk accounts, develop "get well" strategies, and turn customer sentiment around through empathy, action, and results, • Own issue resolution end-to-end, partnering cross-functionally with Support to ensure nothing falls through the cracks, • Identify and surface upsell, cross-sell, and referral opportunities; partner with Sales to achieve expansion revenue targets, • Develop and document repeatable processes for account management and success planning that drive scalable outcomes, • Track all customer interactions, outcomes, and insights in Salesforce with precision and consistency, • Share customer feedback with product, marketing, and leadership teams to influence our roadmap and improve our offerings, • Bachelor's degree (B.S. or B.A.) required, • 1-3 years of experience in a customer-facing role (Customer Success, Account Management, or similar) required, • Strong written and verbal communication skills required, • Process-oriented mindset with strong organizational skills and attention to detail required, • Ability to manage multiple accounts and projects simultaneously is required, • Comfort with data and using metrics to make decisions and prioritize work required, • Solution-focused attitude with resilience when facing challenges required, • Quick learner who is comfortable with technology and SaaS platforms required, • Self-motivated and adaptable with strong initiative required, • Approximately 10% travel required, • 1-2 years of Customer Success Manager experience in a SaaS environment preferred, • Experience with customer onboarding or implementation preferred, • Familiarity with property management, HOA, or real estate technology preferred, • Proficiency with CRM systems (Salesforce preferred) and customer success tools preferred, • Experience working with customer health scores, usage analytics, or retention metrics preferred, • Retention: Performance against churn reduction and retention goals for your book of business, • Adoption: Product usage and feature adoption rates within your communities, • Customer Satisfaction: CSAT and NPS scores that reflect the quality of your partnerships, • Revenue Contribution: Achievement of upsell, cross-sell, and referral targets, • Operational Excellence: Consistent, high-quality Salesforce documentation and process adherence PAY RANGE & DESCRIPTION This position will be based full-time out of our FRONTSTEPS' Denver, CO headquarters and pays $59,000 - $70,000 per year. Benefits for Full Time roles include the following: · Medical, Dental, and Vision · Company-sponsored Life Insurance · Voluntary Short-Term Disability, Long-Term Disability, and Life Insurance · FSA/HSA · Paid Time Off · Sick Time · Paid covered employee parking · 401k match FRONTSTEPS is proud to be an equal opportunity employer. All qualified applicants receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, protected veteran status, or disability status. Powered by JazzHR ZXhRYM17z6

About the job Remote Travel Advisor. Remote Travel Advisor from anywhere in the US. Book and manage travel arrangements using preferred supplier platforms.

Key Responsibilities Assist clients with researching and planning international travel experiences Arrange travel services including flights, hotels, cruises, tours, and excursions Provide recommendations on destinations, attractions, and cultural experiences Coordinate bookings and confirmations wi

Key Responsibilities Communicate with clients to gather travel preferences and planning needs Research destinations and travel options Coordinate bookings and confirm reservations Prepare itineraries and travel documentation Provide updates and ongoing planning support Maintain organized planning re

Big Independent insurance agency with a small operations office is looking for an insurance experienced individual to assist in all facets of agency operations.In this position you will provide customer service to clients, assist producers, help with accounting and agency operations and even be call

We're looking for candidates with great customer service skills to fill our Remote Customer Service role!.This role is entirely remote and offers full-time/Part time hours with flexibility.We are ready to schedule interviews for this week.We're seeking someone who is great with people, building rela

Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies.We guarantee 15-25 hours per week with an hourly pay of between $25 / hr.There is no payment required in order to apply or to work as an In-Home Usage Tester.You

Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies.We guarantee 15-25 hours per week with an hourly pay of between $25 / hr.There is no payment required in order to apply or to work as an In-Home Usage Tester.You

We're looking for candidates with great customer service skills to fill our Remote Customer Service role!.This role is entirely remote and offers full-time/Part time hours with flexibility.We are ready to schedule interviews for this week.We're seeking someone who is great with people, building rela

Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies.We guarantee 15-25 hours per week with an hourly pay of between $25 / hr.There is no payment required in order to apply or to work as an In-Home Usage Tester.You

The Drive: A valid driver's license, reliable transportation, and a willingness to travel for client meetings and events.

We're currently looking for individuals across the country to take part in remote paid market research, including online focus groups, product trials, and consumer studies.Earn up to $750 a week in your free time by providing feedback on everyday products and services.If you're comfortable sharing y

Benefits include: Colorado Paid Sick Time, Contest Prize Awards, 401K Plan with Company Match, Employee Assistance Program, 30% Merchandise Discount.All Bonuses, Awards and Benefits subject to qualifications and eligibility.This posting will continuously collect applications with no end date.Brand:

This Jobot Consulting Job is hosted by: Jamie Beene Are you a fit? Easy Apply now by clicking the "Apply Now" button and sending us your resume.Salary: $23 - $28 per hour A bit about us: This company specializes in flexible, tech-enabled warehousing and on-demand distribution solutions designed to s

This posting will continue to receive applications until 11/23/26.Benefits include: Colorado Paid Sick Time, Set-Up and Tear Down Premium Pay Programs, End of Season Premium Pay Program.All Bonus and Pay Programs subject to qualifications.Brand - Spirit Halloween The Sales Associate will support the

This Jobot Consulting Job is hosted by: Jamie Beene Are you a fit? Easy Apply now by clicking the "Apply Now" button and sending us your resume.Salary: $23 - $28 per hour A bit about us: This company specializes in flexible, tech-enabled warehousing and on-demand distribution solutions designed to s