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Visitor services assistant jobs in United States

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  • Front Desk Receptionist
    Front Desk Receptionist
    3 days ago
    $18–$22 hourly
    Full-time
    Manhattan, New York

    Be the welcoming face of ATAX Inwood Do you enjoy helping people, staying organized, and making a busy office run smoothly? ATAX Inwood is looking for a friendly, reliable, and detail-oriented Front Desk Receptionist to create a great first impression for every client. You’ll be an important part of our team, helping clients feel supported while keeping day-to-day office operations on track. This is a hands-on, people-focused opportunity for someone who enjoys variety, communicates confidently in English and Spanish, and takes pride in delivering excellent service—even during our busiest periods. What you’ll do Welcome clients and visitors, assist with check-in, manage the waiting area, and coordinate client flow. Answer incoming calls, respond to routine questions, take accurate messages, and route requests to the right team member. Support clients with tax-return copies, refund-status inquiries, and document pickup while following strict identity-verification and confidentiality procedures. Monitor front desk email, organize client documents, scan and print materials, and maintain accurate client records and pending files. Prepare client packages, create invoices, process payments accurately, and complete daily credit-card settlement tasks. Coordinate incoming and outgoing mail, shipping, deliveries, and tracking; help maintain an orderly, well-stocked reception area. Use Microsoft Office, Google Workspace, and office/tax software to support daily administrative work. Collaborate with tax preparers and the Office Manager to resolve client questions, support office opening and closing procedures, and assist with occasional projects or class registrations. What we’re looking for Bilingual proficiency in English and Spanish. 2–5 years of reception, administrative, clerical, or customer service experience (or comparable experience). Strong communication, organization, multitasking, and problem-solving skills. Experience working in a tax preparation office and a working knowledge of taxes Comfort with computers, Microsoft Office (including Word and Excel), and Google Workspace; willingness to learn office systems. A warm, professional attitude, attention to detail, and sound judgment when handling confidential information. Ability to stay calm, helpful, and accurate in a fast-paced, client-facing environment.. Why this role matters You’ll help shape every client’s experience—from the first phone call to the final document pickup. Your organization, professionalism, and care will make a meaningful difference to clients and coworkers alike. Position details Company: ATAX Inwood | Reports to: Office Manager Compensation, schedule, employment type, and benefits: To be added by the hiring team before posting. Ready to join our team? If you’re a bilingual, service-minded professional who enjoys connecting with people and keeping things running smoothly, we’d love to hear from you. ATAX Inwood is an equal opportunity employer. Reasonable accommodations are available for qualified applicants and employees in accordance with applicable law. Company Description The ATAX brand started in 1986 with a small budget and a dream to offer exceptional tax support. Our brand has always been focused on providing top-tier service with a community-driven approach. Today, locally-owned ATAX offices are helping alleviate the stress of taxes and small business management to communities nationwide. Company Description The ATAX brand started in 1986 with a small budget and a dream to offer exceptional tax support. Our brand has always been focused on providing top-tier service with a community-driven approach. Today, locally-owned ATAX offices are helping alleviate the stress of taxes and small business management to communities nationwide.

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  • Operations and Billing Coordinator
    Operations and Billing Coordinator
    3 days ago
    $55000–$60000 yearly
    Full-time
    Manhattan, New York

    Nader Kash and JN Premier are seeking a highly organized and proactive Operations & Billing Coordinator to support daily office operations and billing administration for a fine jewelry company. This role serves as a central resource for office operations, facilities coordination, invoicing support, and front desk administration. Key Responsibilities Billing & Certificate Management • Manage all GIA and diamond laboratory report records and documentation, • Coordinate with Inventory and Shipping teams to ensure GIA reports and certificates are included with jewelry shipments whenever possible, • Prepare, mail, and track customer invoices, certificates, and supporting documentation, • Upload, organize, and maintain all Diamond Track and Non-Diamond Track invoices for processing, ensuring all supporting information and notes are included, • Maintain accurate digital filing systems for invoices, certificates, and operational records, • Manage and organize office-related Google Drive files and shared folders Office Operations • Handle all new employee office access, including: Issuing employee ID cards and setting up Openpath access, • Monitor and maintain office security supplies, access cards, and visitor credentials, • Manage all office technology, equipment, and vendor service requests, • Coordinate maintenance, repairs, and troubleshooting for office equipment and facilities, • Coordinate building maintenance requests and vendor visits, • Order, receive, organize, and distribute office, kitchen, and operational supplies, • Maintain inventory of office supplies and proactively replenish stock, • Manage daily office opening duties, including preparing and maintaining shared equipment such as the dishwasher, coffee machine, printer, jewelry steamer, and ultrasonic cleaner, • Pack and prepare shipments and enter shipping information into Diamond Track as requested, • Support special projects and operational initiatives as assigned Office Organization & Facility Maintenance • Maintain a clean, organized, and professional office environment at all times, • Conduct routine walkthroughs of office, kitchen, conference room, reception, and shared workspaces to ensure cleanliness and organization standards are met, • Manage relationships with office vendors, service providers, and building management, • Monitor office appearance and address organizational issues proactively, • Assist departments in maintaining orderly workspaces and shared resources, • Ensure conference rooms and common areas are presentation-ready for client and vendor visits Front Desk & Reception • Serve as the first point of contact for visitors, clients, vendors, and building personnel, • Answer, screen, and direct incoming phone calls, • Greet guests and manage visitor access procedures, • Receive and distribute incoming mail and deliveries, • Support scheduling and meeting preparation when required Requirements • 2+ years of administrative, office management, operations, or executive support experience preferred, • Exceptional organizational and multitasking abilities, • Strong attention to detail and follow-through, • Resourceful problem solver who can anticipate needs and take initiative without constant direction, • Professional verbal and written communication skills, • Excellent customer service and phone etiquette, • Comfortable managing multiple projects and deadlines simultaneously, • Proficiency with Google Workspace, Microsoft Office, and web-based business applications, • Experience with shipping platforms, inventory systems, or CRM software is a plus, • Ability to lift and move office supply deliveries and packages when necessary, • Positive, solutions-oriented attitude with a willingness to help wherever needed M-F 9:30am-6pm Salary: $60k 10 days PTO + Select holidays observed 401(k) benefit available after 6 months This role does not offer a healthcare benefit. However healthcare stipend can be negotiated.

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  • Front Office Receptionist
    Front Office Receptionist
    10 days ago
    Full-time
    Red Hook, Brooklyn

    Seeking a professional, organized, bilingual Receptionist to manage the front desk and serve as the first point of contact for tenants, visitors, vendors, and employees. The ideal candidate must be personable, dependable, detail-oriented, and comfortable working in a fast-paced property management office. Key Responsibilities Front Desk & Customer Service • Greet and assist tenants, visitors, vendors, and employees., • Answer incoming phone calls, direct calls to the appropriate departments, and take detailed messages., • Communicate with tenants in both English and Spanish., • Respond to general tenant inquiries professionally and courteously., • Maintain a welcoming and organized reception area. Administrative Duties • Receive, sort, and distribute incoming mail, packages, and deliveries., • Monitor and respond to general office emails., • Assist with filing, scanning, copying, and organizing documents., • Maintain accurate visitor logs and office records., • Schedule appointments and coordinate meetings. Property Management Support • Direct tenant inquiries regarding rent payments, maintenance requests, leasing, and account balances to the appropriate departments., • Assist tenants with completing forms and submitting required documentation., • Forward maintenance requests and complaints to the Work Order Department., • Ensure tenant concerns are communicated to the appropriate staff members., • Assist management and administrative staff with daily office operations. Qualifications & Requirements • Must be fluent in both English and Spanish (required)., • Previous receptionist or administrative experience preferred., • Excellent verbal and written communication skills., • Strong organizational and multitasking abilities., • Professional telephone etiquette and customer service skills., • Proficiency in Microsoft Office, email, and basic computer applications., • Ability to handle difficult situations calmly and professionally., • Must be punctual, reliable, and maintain a professional appearance. Important Expectations • Maintain confidentiality regarding tenant information and company matters., • Demonstrate professionalism and accountability at all times., • Ensure phone calls and tenant inquiries are handled promptly., • Maintain communication with all departments., • Follow company procedures and management instructions. Our Goal: To provide excellent customer service while ensuring the office operates efficiently and professionally.

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  • Barista
    Barista
    11 days ago
    $17 hourly
    Part-time
    Kew Gardens, Queens

    Job Overview Join our vibrant French bakery team as a Barista and become the heart of our customer experience! In this energetic role, you'll craft delicious coffee beverages, serve food with enthusiasm, and create a welcoming environment for every guest. Your passion for coffee, pastry and exceptional customer service will help us build lasting relationships and ensure each visitor leaves with a smile. This paid position offers an exciting opportunity to develop your skills in a dynamic friendly, motivated team. Responsibilities • Prepare and serve a variety of coffee drinks, teas and specialty beverages., • Serve different kinds of pastries and sandwich., • Operate POS systems for order processing, payments, and cash handling., • Maintain cleanliness and food safety standards in all areas of the café, adhering to food handling regulations., • Provide outstanding customer service by greeting guests warmly, taking accurate orders, and addressing inquiries promptly., • Manage time effectively during busy periods to ensure quick service without sacrificing quality., • Assist with inventory management by restocking supplies and monitoring product freshness., • Support team members in maintaining a clean, organized workspace that promotes safety and efficiency., • Engage in retail math tasks such as cash reconciliation and sales reporting to support smooth daily operations. Qualifications • Previous barista experience or background in coffee service is highly preferred., • Strong customer service skills with a positive attitude and excellent communication abilities., • Familiarity with POS systems is a plus., • Knowledge of food safety practices and proper food handling procedures., • Ability to multitask effectively in a fast-paced environment while maintaining attention to detail., • Basic math skills for cash handling, cashiering, and retail math calculations., • Demonstrated time management skills to prioritize tasks during busy hours., • Experience in food preparation or food service roles within cafés or the food industry is advantageous., • Join us to be part of an energetic team dedicated to delivering memorable French experience.

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  • Receptionist
    Receptionist
    29 days ago
    $17–$19 hourly
    Part-time
    South Plainfield

    Job Summary We are seeking a friendly, organized, and proactive Part Time Receptionist to join our dynamic team. In this vital role, you will serve as the first point of contact for visitors and callers, ensuring a positive and professional experience. Your energetic approach and excellent communication skills will help maintain a welcoming environment while efficiently managing administrative tasks. This position offers flexible hours and the opportunity to develop valuable office management and customer service skills in a supportive setting. Responsibilities • Greet visitors warmly and direct them appropriately, ensuring a positive first impression., • Manage multi-line phone systems to answer inquiries, transfer calls, and take messages with professionalism and courtesy., • Maintain the front desk area, keeping it organized, tidy, and welcoming at all times., • Handle data entry tasks accurately using productivity software such as Microsoft Office, spreadsheets, and word processing tools., • Support office management activities by organizing files, scheduling appointments, and coordinating meetings., • Provide exceptional customer support by responding promptly to inquiries via phone or email and assisting with basic information requests., • Utilize computer skills to update records, manage client communication, and perform clerical duties efficiently. Qualifications • Proven office experience or previous front desk/clerical roles demonstrating strong organizational skills., • Proficiency in Microsoft Office (Word, Excel) and familiarity with spreadsheets for data entry and record keeping., • Excellent communication skills, including phone etiquette and customer service expertise., • Ability to operate multi-line phone systems confidently and handle multiple tasks simultaneously., • Bilingual abilities are a plus to effectively serve diverse clients and visitors., • Strong technical proficiency with computer literacy across productivity software and data management tools., • Demonstrated time management skills with the ability to prioritize tasks efficiently in a fast-paced environment., • Personal assistant or office management experience is advantageous but not required. Join us as a Part Time Receptionist to be the friendly face of our organization while developing essential administrative skills! We value energetic individuals who thrive on helping others and maintaining an organized workspace in a professional setting.

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  • Legal Secretary/Receptionist
    Legal Secretary/Receptionist
    1 month ago
    Full-time
    Paterson

    Job Summary We are seeking a dynamic and organized Secretary/Receptionist to be the welcoming face and efficient coordinator of our office. In this vital role, you will manage front desk operations, handle communications, and support administrative functions to ensure smooth daily operations. Your proactive approach and excellent communication skills will help foster a professional and friendly environment for clients, visitors, and team members alike. This paid position offers an exciting opportunity to develop your office expertise while contributing to a vibrant team. Duties • Greet visitors and clients warmly, ensuring they feel welcomed and attended to promptly, • Answer multi-line phone systems with professionalism, demonstrating excellent phone etiquette and customer service skills, • Manage incoming calls, direct inquiries, and take detailed messages for staff members, • Perform clerical tasks such as data entry, word processing, and maintaining organized files, • Support office management activities by coordinating appointments, scheduling meetings, and handling correspondence, • Assist with client communication and support tasks to enhance customer satisfaction, • Maintain a tidy front desk area and ensure all office supplies are stocked and organized Qualifications • Bilingual proficiency is highly preferred to effectively communicate with diverse clients and team members, • Knowledge in legal field, • Proven office experience with strong organizational skills and attention to detail, • Proficiency in Microsoft Office Suite (Word, Excel, Outlook) along with general computer literacy, • Prior clerical or administrative experience demonstrating excellent time management skills, • Strong phone reception abilities with a professional demeanor and adherence to phone etiquette, • Experience with multi-line phone systems and front desk operations is advantageous, • Personal assistant or office management experience is a plus but not required Join us in creating a welcoming environment where professionalism meets efficiency! This role offers the chance to develop your administrative expertise while supporting a thriving team dedicated to excellence.

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  • Front Desk Associate - FLUENT IN KOREAN & ENGLISH
    Front Desk Associate - FLUENT IN KOREAN & ENGLISH
    1 month ago
    Full-time
    Bayside, Queens

    We are seeking an energetic and organized Front Desk Associate FLUENT IN KOREAN & ENGLISH to be the welcoming face of our office. *Ideal schedule would be Monday to Friday 9:00am-5:00pm.* In this vital role, you will manage front desk operations, provide exceptional customer service, and support administrative functions to ensure smooth daily activities. Your positive attitude, strong organizational skills, and ability to multitask will help create a professional and friendly environment for clients, visitors, and team members alike. This paid position offers an exciting opportunity to develop office management skills while contributing to a dynamic team. Duties Greet visitors and clients warmly, ensuring they feel welcomed and attended to promptly Answer multi-line phone systems efficiently, directing calls with professionalism and courtesy Manage appointment scheduling and calendar coordination Handle data entry, filing, and document proofreading to maintain accurate records and correspondence. Assist with clerical duties including typing, photocopying, and organizing files for easy retrieval Provide excellent customer support by addressing inquiries via phone or email with clear communication and positive attitude Qualifications Proven office experience with strong computer literacy Bilingual abilities required Previous experience as a dental or medical receptionist or personal assistant is beneficial but not required Join our team as a Front Desk Associate where your enthusiasm and dedication will make a meaningful impact every day! This role offers valuable experience in office management while fostering a welcoming atmosphere for all visitors and staff. We are committed to supporting your growth through a positive work environment that values professionalism, efficiency, and excellent customer service. 함께 즐겁게 일할분 모십니다. Pay: $18.00 - $23.00 per hour Work Location: In person

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  • Visitor Services Assistant
    Visitor Services Assistant
    1 month ago
    $20 hourly
    Part-time
    Manhattan, New York

    About the Role: The primary goals of this position is to welcome visitors, sell daily admission, memberships, check-in guests, and aid visitors while they explore the Museum during Museum hours, special events, and programs after hours. Greeting visitors and monitoring timed entry into the ticketed exhibitions requires a welcoming presence and excellent communication skills. The ideal candidate can multitask with ease and possesses strong hospitality, organizational, and teamwork skills. The ability to maintain a positive attitude while working in a fast-paced, team-oriented environment is crucial. Knowledge of the Italian American Experience is preferred. Availability Thurs- Sat is required especially in the month of November, a minumum of 2 shifts a week. Tuesday and Wednesdays, especially weekday mornings, and a willingness to work holiday weekends is strongly preferred. Responsibilities • Greet all visitors with warmth and kindness while effectively communicating exhibition guidelines, ticketing policies, day-of events, and offer guidance., • Manage visitor traffic for the exhibition through strong organizational skills and effective communication with staff and visitors., • Check in guests and monitor timed entry into exhibitions and program spaces., • Sell daily Museum admission, event tickets, Memberships, and store items; process credit cards and ring up cash., • Demonstrate holistic knowledge of the Museum’s exhibitions, programming, Membership benefits, events, facilities, and operational changes (all staff members will be given time to become familiar with the Museum)., • Provide directions so visitors can navigate the building with ease., • Availability primarily on Thursday, Fridays and Saturdays, up to 18 hours a week., • Attend scheduled staff meetings., • Other tasks as assigned. Qualifications A successful candidate will meet many of these requirements, and have the desire and capacity to learn the rest on the job. • High school diploma or equivalent., • Experience cash handling and the ability to maintain an organized cash drawer., • Ability to learn nuanced ticketing policies and effectively communicate them to visitors., • Ability to provide excellent visitor experience in a fast paced environment., • Commitment to the Museum’s mission to provide customer service that is welcoming and inclusive to all., • Comfortability in leading groups of all ages., • Ability to work well within a team., • A positive attitude, • Ability to lift up to 25 lbs. and work on your feet., • Ability to implement Museum policies in a manner that is friendly but firm in order to maintain the safety of artifacts, artwork, and visitors. Preferred skills • Proficiency in language(s) other than English including but not limited to Italian, Spanish, Mandarin and Cantonese,, • Interest in Italian Culture and American History and/or related fields Museum overview: The new Italian American Museum (IAM) will serve as a cultural hub and community nexus for Italian Americans and the Little Italy neighborhood. Through permanent and temporary exhibits, robust educational and cultural programming, and collaborations with the community, the IAM will become the preeminent center for learning about and engaging with Italian culture/history as a platform for sharing Italian American voices and celebrating Italian American achievements. The Italian American Museum preserves, promotes, and celebrates the culture and history of Italian Americans, serving as a living record of their contributions to America and a bridge between the remarkable past and the evolving future of the community. By allowing Italian Americans to share their story in their own voice, the Museum will encourage a full appreciation of what it means to be Italian American. The IAM is committed to creating and cultivating a diverse community of talented, passionate people who are inspired to provide a premiere resource on Italian American culture and history. Our staff have the opportunity to grow their professional skills and work collaboratively with colleagues they admire and respect. To apply: Please send a copy of your resume and a letter of interest to the Museum’s Head of Education, Marie Palladino

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  • Administrative Assistant
    Administrative Assistant
    2 months ago
    Full-time
    East Flatbush, Brooklyn

    FLSA: Non-Exempt Benefits: Eligible Hours Per Week: 40/Full-time Met Council is America’s largest Jewish charity dedicated to serving the needy. We fight poverty through comprehensive social services and by treating each client with compassion, integrity, and respect. Our programs are staffed by experts who help over 350,000 clients each year and advocate on behalf of all needy New Yorkers. Our services include 100% affordable housing at 21 locations, family violence services, Holocaust survivor assistance, geriatric social work, crisis intervention and the largest free kosher food distribution program in the world. Our network of 101 food pantries, affordable housing sites, and affiliated JCCs provide services directly in neighborhoods across New York City. Position Summary: The Administrative Assistant will support the logistical and administrative needs of the Food Programs warehouse in Canarsie, Brooklyn. This role is based at our Brooklyn warehouse. This role is a great opportunity for someone who likes to make systems run effectively and collaborate with others for smooth warehouse and office operations. They will act as the primary receptionist for the warehouse, responsible for welcoming visitors, fielding inquiries, and answering and directing phone calls. The role supports facilities, operations, and program logistics, including supply management, visitor scheduling, and occasional event support. Principal Responsibilities: Perform office management tasks, such as scheduling vendors, repairs, and inspections, as well as ensuring team members have the supplies and information they need to accomplish their duties. Track and replenish office supplies, snacks, coffee station, and other inventory. Manage Receive incoming phone calls, forwarding them as appropriate and providing basic information when needed. Document processes related to administrative duties at the warehouse. Welcome and direct visitors, notifying the appropriate employee contact of arrivals. Participate in internal and external meetings as assigned. Receive, sort, and distribute mail, packages, and deliveries; process outgoing mail. Monitor common areas (breakroom, supply/mail room, etc.) and coordinate upkeep. Provide clerical support including filing, photocopying, scanning, and postage. Support the overall operations of the warehouse, food pantry, and on-site offices by following Standard Operating Procedures and suggesting new procedures as needs arise. Additional responsibilities as required. Competencies: Professional, approachable, and customer-service oriented Excellent organizational skills Ability to prioritize, multitask, and adapt in a fast-paced environment Ability to problem-solve and implement creative solutions as needed Ability to work independently as well as in a team Comfort using online technologies and database systems daily, or willingness to learn Solid verbal and written communication skills Dependability and follow-through on tasks and requests Comfort working in a warehouse office environment Skill and Education: Associate’s degree or equivalent work experience (required). 2+ years work experience in administrative, office, or warehouse/facilities work strongly preferred. Excellent communication skills are necessary; must be fluent in English (both written and oral). Additional language skills a plus. Experience with Microsoft Office suite (E.g. Word, Excel, Outlook, Teams) Compensation: $48,000 - $52,000 per year. Benefits: Major medical, dental, and vision insurance; pre-tax commuter benefits; FSA; 403(b); plus holidays.

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