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The Operations Support Specialist supports the Credit Union's records management, mail services, tenant relations, and facility operations functions. This position is responsible for maintaining organized records systems, processing incoming and outgoing mail, coordinating member mailing projects, supporting tenants and building operations, and providing general administrative and operational assistance. The role requires strong organizational skills, attention to detail, effective communication, and the ability to manage multiple priorities while handling confidential information, and is full-time in office. Essential Functions Include: Records Management • Assists with the organization, filing, retrieval, storage, retention, and destruction of Credit Union records in accordance with established policies and regulatory requirements., • Scans, indexes, files, and retrieves physical and electronic documents., • Coordinates the movement of records to and from storage locations and responds to departmental records requests., • Maintains secure, organized records storage areas and protects confidential member, employee, and organizational information., • Receives and appropriately routes legal documents, service of process, and other sensitive correspondence in accordance with established procedures., • Assist with answering the doorbell promptly, greet USF CU visitors in a friendly and professional manner, and escort them to the appropriate location or staff member. Mail & Document Services • Receives, sorts, and distributes incoming mail, packages, deliveries, and interoffice correspondence., • Processes outgoing mail, shipping requests, courier services, overnight deliveries, certified mail, and returned mail., • Coordinates printing, assembly, and distribution of member and departmental communications., • Prepares member mailings by printing, folding, stuffing envelopes, sorting, and coordinating delivery through USPS, courier, or other approved mailing services., • Maintains mailroom equipment, postage, supplies, shipping records, and departmental mailboxes., • Researches and resolves routine mail, shipping, and delivery inquiries. Tenant & Facility Support • Serves as a primary point of contact for tenant questions, requests, and routine service needs., • Receives, tracks, and follows up on tenant requests to help ensure timely resolution., • Coordinates routine service requests, vendor access, building communications, and facility-related activities., • Assists with tenant move-ins, move-outs, deliveries, access requests, and other building operations., • Maintains tenant contact information, request logs, and related building administration records., • Supports visitor access, reception coverage, and building security procedures as needed. Operations Support • Maintains operational logs, records, documentation, and departmental procedures., • Monitors and replenishes records, mailroom, and office supplies as necessary., • Provides general operational and administrative support to the Operations department and other Credit Union departments as needed., • Identifies opportunities to improve operational processes, service delivery, and department efficiency., • Performs additional duties and special projects as assigned. Reports to: Assistant Operations Manager Required Education and Experience: • High school diploma or equivalent required., • Associate degree in Business Administration, Office Management, Records Management, or a related field preferred., • Two or more years of experience in records management, mail services, office administration, facilities support, tenant services, or a related operational support role preferred., • Experience working in a professional office environment with responsibility for handling confidential information and records preferred., • Experience coordinating mailings, document processing, records retention activities, or customer service functions preferred., • Experience supporting multiple departments, tenants, vendors, or service providers in a fast-paced environment preferred. Additional Skills: • Proficient in Microsoft Office Suite products, email systems, document management systems, and standard office technology., • Strong organizational, time management, and multitasking skills with the ability to manage competing priorities effectively., • Excellent verbal and written communication skills with a strong customer service focus., • Ability to establish and maintain positive working relationships with employees, members, tenants, vendors, and service providers., • Strong attention to detail and accuracy when handling records, mailings, data entry, and confidential information., • Ability to maintain confidentiality and exercise discretion when handling sensitive member, employee, and organizational information., • Ability to work independently with minimal supervision while contributing effectively as part of a team., • Ability to learn and utilize records management, work order tracking, mail processing, and other operational systems., • Strong problem-solving skills with the ability to identify issues, recommend solutions, and follow through to resolution., • Ability to perform physical activities associated with handling records boxes, mail trays, packages, office supplies, and other workplace materials., • Must demonstrate a functional knowledge of the Bank Secrecy Act in addition to other Federal laws, including but not limited to U.S. Patriot Act, Office of Foreign Assets & Control, Anti-Money Laundering, Right to Financial Privacy Act, and the Bank Bribery Act. Work Environment: • Professional office environment with regular interaction with employees, members, tenants, visitors, vendors, and service providers., • Position requires frequent movement throughout Credit Union facilities, records storage areas, mailroom operations, and tenant-occupied spaces., • Regular use of computers, office equipment, document management systems, mail processing equipment, and other standard office technology., • Requires the ability to lift, carry, move, and organize mail, packages, records boxes, office supplies, and other materials in accordance with Credit Union safety guidelines., • Requires the ability to balance multiple responsibilities while maintaining attention to detail, confidentiality, and high service standards., • Occasional schedule flexibility may be required to support large mailings, records retention activities, vendor coordination, building projects, or other operational needs. Physical Requirements: Sitting frequently, walking occasionally, use of hands frequently, hearing constantly, talking frequently, exerting up to 10lbs of force occasionally to life, carry, push, pull, or move objects. Position Type/Expected Hours of Work: Full-Time/40 hours per week Classification: Non-Exempt Other Duties: Please note this job description is not a comprehensive list of activities, duties or responsibilities that are required in this position. Duties, responsibilities and activities may change at any time with or without notice. When joining USF Federal Credit Union, you can expect to work for a company that: • Strives to be the most influential partner in our Members' financial journey., • Has been recognized with awards such as the Sterling Governor's Award for Excellence and League of Southern Credit Unions & Affiliates Credit Union of the Year., • Has a culture of engagement, growth, process improvement and community volunteerism., • Received the Top Places to Work award for 2024 & 2025 in Financial Industries. What's in it for you: • Competitive pay, robust incentive programs, 401k matching, Mortgage and Auto Loan discounts, • 4 weeks minimum paid time off work, work anniversary paid time off, 11 paid holidays and 8 hours paid volunteer time off., • Medical, Dental and vision plans with FSA option. (Employee Only Premiums for Dental and Vision are 100% Credit Union covered)., • 100% Credit Union Paid Short-Term and Long-Term Disability and Life Insurance, • Employee Assistance Program, • Undergraduate and Graduate Tuition Reimbursement, • In-depth New Employee Orientation showcasing Credit Union Values and Vision, • A Think Big culture dedicated to performance excellence and continual growth About Us: For 65 years, USF FCU has experienced rapid growth and is dedicated to delivering financial solutions to improve our members' lives. Our success is thrilling, but our core values of excellence, passion, innovation, community, and collaboration mean our relationships with our members and our employees will always be our

Tampa, Florida DNSFilter's mission is to protect our customers and partners with products they love to use! We are revolutionizing network security by providing fast, accurate, and reliable threat protection and content filtering. We're a rapidly growing company dedicated to creating a safer internet for businesses and organizations worldwide. Leveraging AI-driven threat intelligence, DNSFilter empowers our customers to proactively block threats before they impact their networks. We foster a collaborative, innovative, and results-oriented culture where every team member contributes to our mission of making the internet safer. As we continue our product-fueled growth by adding new features and broadening our solution to meet the needs of the global market, it's clear there's a missing piece. That's where you come in! Reporting to our Senior Manager of Talent, the Office Assistant will keep the Tampa office running smoothly and will be a key driver of employee experience and office culture. This role goes beyond office operations to include employee engagement and lightweight IT support like setting up new-hire office equipment. Success will be measured not just by tasks completed, but by initiative shown — anticipating needs, proposing improvements, and taking ownership of what needs to be done around the office without waiting to be asked. This means being proactive in flagging problems early and proposing solutions, keeping your manager informed of progress and blockers while responding promptly on Slack and email, and handling HR-related and financial information with appropriate discretion. Below is a very detailed description of this role. We recognize that people come with a wealth of experience and talent beyond just the technical requirements of a job. If you feel like this job is for you, please apply. We believe diversity of experience and skills, including transferable skills, combined with passion, is a key to innovation and excellence; therefore, we encourage people from all backgrounds to apply to our positions! This is a full-time, in-office, hourly role and is only eligible for candidates who can work 9 am to 5 pm ET in our Westchase, FL office full-time, with flexibility to arrive early or stay late if needed. In this role, you will: • Work 9 am to 5 pm ET in our Westchase, FL office full-time, with flexibility to arrive early or stay late if needed, • Coordinate employee celebrations, milestones, and team events, • Support new hire onboarding logistics (desk setup, supplies, access) for Tampa hires, • Serve as a welcoming presence for employees, candidates, and visitors, • Maintain office cleanliness and organization of shared spaces, • Coordinate HVAC maintenance, building requests, and office equipment issues, • Manage office access (badges, keys, security) and health & safety compliance, • Maintain kitchen inventory and order supplies, water delivery, and bulk items from Costco, • Physical requirement: ability to lift up to 50 lbs and use stairs daily, • Serve as primary on-site contact for vendors, • Schedule and oversee professional cleaning services for office and corporate apartment, • Source and manage office and apartment service providers, • Receive, sort, and distribute mail and packages, • Route financial mail to finance team and maintain vendor invoices/receipts, • Assist with office operations budget tracking, • Keep company apartment guest-ready (mail, restocking, cleaning coordination), • Manage check-in/check-out (keys, access, car passes), • Coordinate visitor travel and itineraries, • Prepare meeting rooms and common spaces for in-office meetings and events, • Order and coordinate catering and refreshments, • Organize office layout and maintain asset inventory, • Update office policies and procedures documentation To qualify for this role, you have: • Ability to work 9 am to 5 pm ET in our Westchase, FL office full-time, with flexibility to arrive early or stay late if needed, • At least 1 year of experience as an office assistant/manager (hard requirement), • Ability to lift 50 pounds and use stairs daily, • A reliable vehicle and a valid driver's license, • Ability to multitask and manage competing priorities effectively, • Some IT experience; ability to set up computers, monitors, and other devices for new hires, • Naturally curious and able to solve problems independently, • Enthusiastic, friendly, and outgoing personality with strong relationship-building skills, • Creativity and passion for employee engagement initiatives, • Attention to detail and someone who doesn't let things fall through the cracks; follows up on every action item, • Experience coordinating virtual and in-person events and fun team-building experiences, • Experience managing budgets and negotiating quotes for all intents and purposes, • Willingness and ability to maintain a very clean and organized office environment, • Proactive about ordering supplies without being asked (e.g., water filters, kitchen backups, supplies, etc.), • Excellent calendar management and organizational skills, • Experience using project management tools like Asana and the Google Suite is a plus! We Offer: • Passionate and intelligent colleagues who work hard and have a good time doing it, • Paid company-wide week off at the end of each year, • Flexible Vacation Policy, • Awesome company swag, • Full medical, dental, and vision benefits for full-time US, UK, and Canada-based employees, • Full short-term disability and life benefits; available long-term disability, • Retirement savings account options with vested company matching for qualifying employees, • In-person all-hands annual gatherings! Our next trip is to the Bahamas in January!! DNSFilter is a pay-for-performance organization, which means there is an opportunity to advance your compensation based on performance over time. The hiring base pay is dependent on several factors, including level, function, training, transferable skills, work experience, business needs, and geographic location. As a hybrid company, our compensation reflects the cost of labor across several U.S. and global geographic markets. We pay differently based on those defined markets. Our Talent Team can share more about the specific salary range for the job location during the hiring process. DNSFilter participates in the E-Verify program. At DNSFilter, we utilize sophisticated software and tools to identify and eliminate Deepfake candidates. This approach helps us maintain the integrity of our hiring process, ensuring that we select the most qualified and genuine individuals to join our team. U.S. hiring salary range $41,600 - $62,400 USD

Job Description About Draxord Group Draxord Group is a growing real estate investment and asset management company focused on multifamily properties across the United States. Our Tampa office supports the company's operations, acquisitions, asset management and corporate development activities. We are seeking a dependable, organized and service-oriented Administrative Assistant to support our Tampa office and help create a professional and welcoming environment for employees, visitors, vendors and business partners. Position Summary The Administrative Assistant is responsible for front-desk operations and essential day-to-day office coordination. This position serves as a central point of contact for the Tampa office and supports office organization, visitors, meetings, vendors, deliveries and general administrative activities. The ideal candidate is organized, responsive, professional and comfortable working in a fast-paced business environment where priorities may change throughout the day. Key Responsibilities • Welcome and assist visitors, candidates, vendors and business partners., • Answer and route incoming calls and respond to general office inquiries., • Manage incoming and outgoing mail, courier deliveries and building deliveries., • Coordinate access for visitors, vendors and service providers., • Maintain meeting rooms, reception areas, kitchen and shared office spaces in an organized and professional condition., • Coordinate office supplies, refreshments and routine vendor requests., • Monitor office supply levels and arrange replenishment as needed., • Support meeting scheduling, conference-room reservations, room setup and visitor access., • Maintain office contact lists, vendor information, building instructions and basic administrative records., • Assist with scheduling and coordination of internal meetings and team activities., • Communicate with building management and service providers regarding routine office matters., • Provide general administrative support to Operations, senior leadership and other departments as needed., • Assist with basic document preparation, filing, data entry and spreadsheet updates., • Help coordinate onboarding logistics for new employees, including workspace preparation, office access and first-day arrangements., • Maintain confidentiality when handling company, employee or business information., • Perform other reasonable administrative duties related to the position as assigned. Qualifications Preferred Experience • Approximately two or more years of experience in administrative support, reception, front-desk operations, office services, hospitality or a similar environment preferred., • Experience supporting a professional office environment is an asset. Skills • Strong organizational and time-management skills., • Excellent interpersonal and customer-service skills., • Clear and professional written and verbal communication., • Ability to manage multiple priorities and follow through on assigned responsibilities., • Strong attention to detail and accuracy., • Ability to handle confidential information appropriately., • Comfortable working independently while collaborating with multiple departments., • Working knowledge of Microsoft 365, including Outlook, Word and Excel., • Comfortable using email, electronic calendars, spreadsheets and standard office equipment., • Ability to learn new software and office systems. Language • Professional proficiency in English is required for day-to-day business communications Compensation The anticipated base compensation range for this position is $40,000–$46,000 per year, depending on relevant experience, qualifications and skills. The employee may also be eligible to participate in a discretionary company-wide annual performance bonus program, subject to company policies and applicable program terms. This position is classified as non-exempt and is eligible for overtime compensation in accordance with applicable federal and Florida law. Work Environment This is an on-site position in Draxord Group's Tampa, Florida office. The position regularly involves use of computers, phones and standard office equipment and interaction with employees, visitors, vendors and business partners. Reasonable accommodations may be provided to qualified individuals with disabilities to enable them to perform the essential functions of the position. Equal Employment Opportunity Draxord Group is an Equal Opportunity Employer. Employment decisions are based on qualifications, merit and business needs. Draxord Group does not discriminate in employment on the basis of race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, veteran status or any other status protected by applicable federal, state or local law. Draxord Group provides reasonable accommodations to qualified applicants and employees with disabilities in accordance with applicable law. Employment Eligibility The successful candidate must be legally authorized to work in the United States. Employment eligibility will be verified in accordance with applicable federal and Florida requirements. What Success Looks Like Success in this position includes: • Providing a professional and welcoming experience for visitors and employees., • Maintaining reliable front-desk and office coverage., • Responding promptly and accurately to calls, deliveries and office requests., • Keeping meeting rooms and shared office spaces ready for use., • Maintaining adequate office supplies without operational interruptions., • Keeping office, vendor and administrative information accurate and organized., • Supporting leadership and team members efficiently and professionally. Draxord Group reserves the right to modify the responsibilities of this position based on business needs. This job description is intended to describe the general nature and level of work performed and is not intended to be an exhaustive list of all duties, responsibilities or qualifications associated with the position.

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