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Job Description Manager of Administration and Development About AccessMatters AccessMatters, a non-profit, public health organization located in Center City Philadelphia, envisions a future where every person has the health care and information they seek. In service to that vision, AccessMatters’ mission is to protect, expand, and enhance access to sexual and reproductive health care and information for all people. Our team strives to advance our mission in accordance with these guiding principles: (1) sexual health is an essential component of health and wellbeing across the life span; (2) access to quality, affordable health care – including sexual and reproductive health care – is a fundamental human right; (3) every person, family, and community deserves to be treated with dignity and respect; (4) programs and services should be evidence-based, prevention-focused, and person-centered; (5) organizational excellence is best achieved through a culture of various perspectives, innovation, and accountability; (6) clients, volunteers, staff, partners, and supporters should be treated with kindness, dignity, and respect in a comprehensive environment; and (7) everyone deserves a caring workplace environment that fosters trust, teamwork, creativity, and work-life balance where work is enjoyable and where staff are supported in their professional development and their pursuit of excellence. Job Summary The Manager of Administration and Development provides accountable, high quality administrative support and leadership to internal and external stakeholders, including the President/CEO, the Board of Directors, donors and funders, provider network partners, and agency staff. The Manager of Administration and Development serves as right hand support to the President/CEO and Board of Directors, with an emphasis on proactivity and confidentiality. This position manages the President/CEO’s workflow including calendar, travel itineraries, appointment scheduling, expense reports, and general correspondence. The Manager of Administration and Development also provides administrative support to the Board of Directors and Board Committees. This role collaborates with President/CEO and Board of Directors on resource development strategy and implementation. The Manager of Administration and Development also takes responsibility for special initiatives and other responsibilities as assigned, such as development activities, strategic plan support, and other projects. This role supports development activities such as: supporting appeal requests,, assisting with campaigns, donor prospecting and relationship maintenance, managing donor software platform and relevant donation-related data reports. This role works closely with the AccessMatters Communications and Advocacy team to ensure alignment with organizational messaging to stakeholders, and with the Fiscal team to ensure donations are recorded accurately and acknowledged. This position is full time and exempt. Essential Functions: Reporting to the President/CEO, the Manager of Administration and Development will: Provide Executive Level Administrative Support to the President/CEO • Serve as a positive, administrative “ambassador” for the President/CEO in all assigned duties., • Maximize the President/CEO’s leadership capacity by reading, researching, and routing correspondence; drafting letters and documents; collecting and analyzing information; preparing reports., • Apply keen attention to detail and proofreading to ensure all written materials are polished and accurate., • Organize President/CEO’s appointment schedule for maximum efficiency and impact by planning and scheduling meetings, conferences, teleconferences, and travel., • Support and/or prepare meeting schedules, agendas, and notes as applicable for Senior Leadership Team and Senior Management Team., • Prepare and submit timely and accurate fiscal reports on behalf of the President/CEO, such as monthly travel expense reports, accounting vouchers, and monthly American Express reports, and periodic lobbying reports., • Manage the flow of corporate contracts, checks, and other corporate obligations requiring documented approval/signature by the President/CEO., • Complete biweekly timesheet data entry for payroll and accurate fund allocations for the President/CEO., • Maintain a CEO “follow-up tracker” for Board, donor, and partner interactions to ensure timely responses and completion of commitments. Support the President/CEO and Board in Corporate Governance Functions • Serve as the key administrative interface between Board and staff, assisting the President/CEO in ensuring that staff and Board share up-to-date information about essential organization activities., • Coordinate processes and provide administrative support for assigned Board Committees, including Executive, FAI (Finance, Audit and Investment), Development, and Governance & Nominating., • Assist the Board and President/CEO with ensuring that meetings of the Board and Board Committees are run according to current non-profit best practices., • Set Board and Committee meeting schedule for the year and implement all logistics, including meeting notices and reminders, room reservations, meeting set up, technology, and refreshments., • For Board meetings, prepare draft agendas and meeting packets for Board President and President/CEO, proactively alerting them to outstanding action items and issues needing their attention., • For assigned Committees, work with designated Board and Staff Liaisons to prepare draft agendas, meeting packets, and minutes., • Schedule, develop, and document annual orientation program for new Directors; recommend placement of new Directors for Committee service., • Conduct an annual review of Committee charters and Committee liaison program to recommend changes for improving Committee effectiveness and stakeholder engagement., • Proactively maintain Board Member information database, including contacts, demographics, Skills and Attributes matrix, Board terms, and committee assignments, and proactively alert the President/CEO and Governance & Nominating Committee of areas of need and upcoming term endings requiring succession planning., • Manage all aspects of Annual Disclosure of Director Political Contributions and Conflict of Interest Statement., • Track and follow up on all Board and Committee action items to ensure commitments are completed on time. Development Management • Work with the CEO to identify potential grant opportunities to present to SLT for consideration, conduct preliminary research on local and national funders’ eligibility criteria, application processes and timelines, • Maintain an active grants calendar, with reporting requirements included., • In partnership with Board Development Committee and AccessMatters Communication and Advocacy team, support regular appeal campaigns for mail and digital avenues, track gifts received, and prepare timely acknowledgement letters to donors., • Collaborate with AccessMatters' President & CEO and Board of Directors on resource development strategy and implementation., • Manage and make timely updates to the AccessMatters supporter database and maintain individual donor and foundation files., • Handle the scheduling of meetings with prospects, maintaining an active pipeline of prospects to schedule meetings with key Board members or staff., • Ensure the CEO and Board members receive complete, up to date donor profiles prior to meetings., • Act as staff liaison to the Board Development Committee. Maintain Bylaws and Other Essential Corporate Documents for AccessMatters • Work with the CEO and Board President to review bylaws annually to ensure that required corporate formalities have been met (e.g., Board and Committee composition, meetings, documentation, filings)., • Coordinate the annual legal assessment of bylaws to identify and recommend updates as needed., • In collaboration with Human Resources, maintain all essential corporate documents and historical information in a secure location (electronic and/or hard copy as required), while also leading office processes for secure storage, retention, and destruction of records both onsite and offsite, by managing the Iron Mountain contract relationship with Iron Mountain. Manage Essential Administrative Services and Office Operations • Assist with documentation requests for fiscal and organizational audits as needed., • Schedule Senior Leadership Team (SLT) and Senior Management Team (SMT) meetings as needed., • In partnership with Human Resources manage vendor relations in core areas including property and equipment, supplies, business communications (VoIP telephone system, fax, postal), visitor hospitality, and facility security, maintenance, and security., • Provide technical and logistical support for all general meetings and events as assigned., • Regularly review office processes and vendor relationships to identify opportunities for efficiency and costs-effectiveness Advance the Mission of AccessMatters and Fulfill Organizational Duties and Special Initiatives as Assigned • Demonstrate passionate commitment to AccessMatters’ strategic plan, mission, and vision., • Serve as agency “ambassador” and key administrative contact for external stakeholders, including consultants, funders, donors, peer agencies, vendors, and prospects for Board and staff positions., • Provide support and assistance to President/CEO and organization in developing and executing fundraising activities, development data tracking, and prospect research., • Model AccessMatters’ Core Values and contribute to a learning culture that is supportive of varied community perspectives and ideas, in which all staff foster an environment where everyone feels valued and appreciated, where all staff hold themselves accountable to each other and to our community and stakeholders., • Consistently exercise discretion to analyze, interpret and act, evaluating possible courses of conduct and make decisions for the best outcomes for the client, team and the organization., • Maintain high ethical standards and conduct regarding confidentiality, and integrity while representing AccessMatters effectively to all stakeholders., • Complete other projects and performs other duties as assigned. KNOWLEDGE, SKILLS, ABILITIES • Demonstrated success providing high-level administrative support to a C-level executive, with the ability to anticipate needs, manage competing priorities, and ensure timely follow-up on all action items., • Strong development administration skills, including experience with donor databases (e.g., Raiser’s Edge, DonorPerfect, Salesforce), gift acknowledgment processes, and grants/fundraising tracking., • Experience preparing accurate and polished written materials for Board, donors, and executive audiences., • Experience supporting nonprofit governance processes and working directly with Board members strongly preferred., • Proficiency in board and governance support, including meeting logistics, agenda/minute preparation, action tracking, and records management., • Proven ability to handle highly sensitive and confidential information with the utmost discretion., • Exceptional organizational skills with the ability to manage multiple complex projects simultaneously and meet tight deadlines., • Strong interpersonal skills to build effective working relationships with Board members, donors, vendors, and staff at all levels., • Excellent written and verbal communication skills, with the ability to proofread and edit for clarity, accuracy, and tone., • Solid financial acumen for tracking budgets, processing expense reports, and monitoring vendor contracts., • High proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook) and comfort with office/conference technology (VoIP phone systems, projectors, video conferencing)., • Experience using web-based collaboration tools, information management systems, and online meeting platforms (Zoom, Teams, SharePoint, etc.)., • Flexible and adaptable in response to shifting priorities or urgent requests., • Commitment to fostering a respectful, comprehensive, and mission-driven organizational culture., • Minimum five (5) years as an Administrative Manager and/or Executive Assistant to C-level executive., • Bachelor’s Degree. Coursework or other training in relevant aspects of the role including but not limited to technology, business, marketing, communications, and project management is preferred. Relevant industry specific experience may be considered in lieu of degree., • Eligible for all city and state mandatory clearances, e.g., criminal and child abuse. ANNUAL SALARY: $77,000.00 HOW TO APPLY: Submit both a cover letter and a resume to the Manager of Administration and Development position posted at our online career site, by going to this link: . Address cover letter to Raeann Billey, Vice President of Human Resources. Please include salary requirement and potential start date. NOTE: This is a hybrid position, candidates are expected to reside within commuting distance of our headquarters in Center City, Philadelphia. No calls, please. ACCESSMATTERS IS AN EQUAL OPPORTUNITY EMPLOYER.

Job DescriptionWe Are Committed to an Inclusive Workplace At the Philadelphia Museum of Art, we actively seek to employ a diverse group of people who embody our organizational values. We welcome and encourage individuals of all backgrounds to apply, especially those from marginalized and underrepresented groups in the museum field, who are inspired by our shared purpose and enjoy working collaboratively with others. We are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship or immigration status, color, disability, ethnicity, familial status, gender identity and/or expression, genetic information, marital status, national origin, race, religion, sex, sexual orientation, veteran status, or any other protected status. The Visitor Services Assistant serves as a friendly and professional ambassador for the Philadelphia Museum of Art. Exemplifying qualities of confidence, reliability, and efficiency all while providing world-class customer service to our diverse visitor base. The assistant provides exceptional, empathetic, and responsive service to all museum audiences to enrich their experiences and encourage them to expand their involvement with the museum, motivating them to return. Specifically, you will: • Be a respectful, inviting, and approachable presence at all times while in the museum., • Actively greet the public and provide a warm welcome and orientation to the museum and its spaces., • Engage in conversation with visitors about the museum and its collections., • Operate the museum’s ticketing terminals efficiently and accurately., • Assist all members, groups, and visitors of the museum with their ticketing needs, including general admission, tours and special events., • Promote museum programs and sell memberships., • Communicate effectively with visitors., • Enforce PMA policies and respond accordingly to emergencies and alarms., • Work effectively and collaboratively with other departments including but not limited to Development, Special Events, Education and Protection Services., • Assist visitors at the coat check., • Ensure all visitor facing spaces, and personal workspaces, adhere to museum standards of cleanliness and sanitation., • Complete opening and closing procedures in a timely and efficient manner., • Attend department trainings and meetings., • Work in other departments when possible, including regular Special Event shift offerings., • Perform other duties as assigned. Your background and experience include: • Outstanding customer service and conflict resolution skills., • Prior cash handling experience., • Friendly and professional demeanor., • Genuine interest in communicating with and assisting others., • A track record of dependability and punctuality are essential., • Personal interest in the arts or a related field preferred, but not necessary., • Experience in hospitality, customer service and/or retail preferred., • High School diploma, or equivalent. Position and Compensation Details • The hourly rate for this position is $18.00., • This position is Part-Time, Non-Exempt, and 21 hours per week., • Schedule requires weekends, evenings, and holidays., • This position reports to the Assistant Managers of Visitor Services., • This position is part of the AFSCME Local 397 bargaining unit., • Physical requirements:, • Able to remain standing for extended periods of time, to utilize computers and other office equipment required of this job, to perform physically administrative duties in a typical interior office environment, gallery, or exhibit space, and to access most public and staff areas of the museum campus, • Able to regularly set up, adjust, and operate a computer/keyboard and other office equipment used to generate work/transmit data, • Must be able to perform the essential duties of the role for the entirety of the shift (up to 11 hours), • Able to remain stationary for up to eight hours, • Able to work in and navigate a confined location for up to eight hours, • Able to work with a large volume of visitors in a consistently fast-paced environment, sometimes outdoors if needed, • Able to move items up to 20 pounds, • Must be comfortable working in an environment with variable indoor temperatures and occasional outdoor tasks., • Adhere to a business casual dress code, maintaining a professional appearance appropriate for the workplace., • Communicate needs and concerns professionally and respectfully to foster effective collaboration., • Background check required after a conditional job offer is made. Consideration of the background check will be tailored to the requirements of the job. Institutional Requirements • Upholds the professional standards of the field, always acts in a manner that is consistent with the best interests of the museum and protects and enhances its reputation and standing within the community of museums., • Adheres to the museum’s code of ethics and Employee Handbook and avoids any real or perceived conflicts of interest., • Shows respect for co-workers and visitors and an understanding of and appreciation for the diversity of the museum’s staff, volunteers, and audiences., • Maintains confidentiality., • Adheres to all museum protocols, procedures, rules, and policies. Application Timeline Applications will be reviewed on a rolling basis. We encourage candidates to apply early as the position will close once we have a robust applicant pool or a candidate has been selected. What We Offer Our employees are at the center of the museum. As an employee, you will have access to numerous museum perks including, but not limited to: • Free general admission to the museum for you and your immediate family, • Discounted guest tickets for admission, • Discounts on gift memberships, • Special staff tours and presentations from our curatorial and conservation teams, • Medical, dental, and vision benefits, • Fully paid short-term disability insurance, long-term disability insurance, and life insurance, • Health savings or flexible spending account program, • Retirement savings program with museum match By signing below, I agree that I understand and accept the terms of the job description. Powered by JazzHR 223eLfn7vS

Job DescriptionWe Are Committed to an Inclusive Workplace At the Philadelphia Museum of Art, we actively seek to employ a diverse group of people who embody our organizational values. We welcome and encourage individuals of all backgrounds to apply, especially those from marginalized and underrepresented groups in the museum field, who are inspired by our shared purpose and enjoy working collaboratively with others. We are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship or immigration status, color, disability, ethnicity, familial status, gender identity and/or expression, genetic information, marital status, national origin, race, religion, sex, sexual orientation, veteran status, or any other protected status. The Visitor Services Assistant serves as a friendly and professional ambassador for the Philadelphia Museum of Art. Exemplifying qualities of confidence, reliability, and efficiency all while providing world-class customer service to our diverse visitor base. The assistant provides exceptional, empathetic, and responsive service to all museum audiences to enrich their experiences and encourage them to expand their involvement with the museum, motivating them to return. Specifically, you will: • Be a respectful, inviting, and approachable presence at all times while in the museum., • Actively greet the public and provide a warm welcome and orientation to the museum and its spaces., • Engage in conversation with visitors about the museum and its collections., • Operate the museum’s ticketing terminals efficiently and accurately., • Assist all members, groups, and visitors of the museum with their ticketing needs, including general admission, tours and special events., • Promote museum programs and sell memberships., • Communicate effectively with visitors., • Enforce PMA policies and respond accordingly to emergencies and alarms., • Work effectively and collaboratively with other departments including but not limited to Development, Special Events, Education and Protection Services., • Assist visitors at the coat check., • Ensure all visitor facing spaces, and personal workspaces, adhere to museum standards of cleanliness and sanitation., • Complete opening and closing procedures in a timely and efficient manner., • Attend department trainings and meetings., • Work in other departments when possible, including regular Special Event shift offerings., • Perform other duties as assigned. Your background and experience include: • Outstanding customer service and conflict resolution skills., • Prior cash handling experience., • Friendly and professional demeanor., • Genuine interest in communicating with and assisting others., • A track record of dependability and punctuality are essential., • Personal interest in the arts or a related field preferred, but not necessary., • Experience in hospitality, customer service and/or retail preferred., • High School diploma, or equivalent. Position and Compensation Details • The hourly rate for this position is $18.00., • This position is Part-Time, Non-Exempt, and 21 hours per week., • Schedule requires weekends, evenings, and holidays., • This position reports to the Assistant Managers of Visitor Services., • This is a temporary position, ending February 16, 2025, • Physical requirements:, • Able to remain standing for extended periods of time, to utilize computers and other office equipment required of this job, to perform physically administrative duties in a typical interior office environment, gallery, or exhibit space, and to access most public and staff areas of the museum campus, • Able to regularly set up, adjust, and operate a computer/keyboard and other office equipment used to generate work/transmit data, • Must be able to perform the essential duties of the role for the entirety of the shift (up to 11 hours), • Able to remain stationary for up to eight hours, • Able to work in and navigate a confined location for up to eight hours, • Able to work with a large volume of visitors in a consistently fast-paced environment, sometimes outdoors if needed, • Able to move items up to 20 pounds, • Must be comfortable working in an environment with variable indoor temperatures and occasional outdoor tasks., • Adhere to a business casual dress code, maintaining a professional appearance appropriate for the workplace., • Communicate needs and concerns professionally and respectfully to foster effective collaboration., • Background check required after a conditional job offer is made. Consideration of the background check will be tailored to the requirements of the job. Institutional Requirements • Upholds the professional standards of the field, always acts in a manner that is consistent with the best interests of the museum and protects and enhances its reputation and standing within the community of museums., • Adheres to the museum’s code of ethics and Employee Handbook and avoids any real or perceived conflicts of interest., • Shows respect for co-workers and visitors and an understanding of and appreciation for the diversity of the museum’s staff, volunteers, and audiences., • Maintains confidentiality., • Adheres to all museum protocols, procedures, rules, and policies. Application Timeline Applications will be reviewed on a rolling basis. We encourage candidates to apply early as the position will close once we have a robust applicant pool or a candidate has been selected. What We Offer Our employees are at the center of the museum. As an employee, you will have access to numerous museum perks including, but not limited to: • Free general admission to the museum for you and your immediate family, • Discounted guest tickets for admission, • Discounts on gift memberships, • Special staff tours and presentations from our curatorial and conservation teams, • Medical, dental, and vision benefits, • Fully paid short-term disability insurance, long-term disability insurance, and life insurance, • Health savings or flexible spending account program, • Retirement savings program with museum match Powered by JazzHR 55LYAghTv2