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Technology is the driving force behind our product. We’re looking for brilliant people to join our team. Apply now!

Competitive pay, great benefits, flexible time off, 401(k) matching…we could go on and on. Apply today!

Job Description We offer a hybrid work environment. Most US-based positions can also be performed remotely (any exceptions will be noted in the Minimum Qualifications below.) Our Mission: To actively connect people to their next great opportunity. Who We Are: ZipRecruiter is a leading online employment marketplace. Powered by AI-driven smart matching technology, the company actively connects millions of all-sized businesses and job seekers through innovative mobile, web, and email services, as well as through partnerships with the best job boards on the web. ZipRecruiter has the #1 rated job search app on iOS & Android. Summary: We are expanding our SMB Product team and hiring two Senior Product Managers to lead high-impact product areas within the SMB business: Candidate Delivery products and Proactive Sourcing. These areas power a significant portion of ZipRecruiter's employer value today and collectively drive tens to hundreds of millions of dollars in business impact. As a Senior Product Manager, you will own the product vision and execution for one of these two areas, partnering closely with Engineering, Design, Data Science, and cross-functional stakeholders to build and scale experiences that improve employer outcomes and drive business growth. Please note: This posting represents two distinct Senior Product Manager roles within the SMB Product organization. Following your hiring manager interview, we will align you to the product area that best matches your experience, strengths, and business needs before advancing through the remainder of the interview process. Key Focus Areas: • Act as an Owner: Take full accountability for your product domain, from high-level KPI setting to the nuances of daily execution., • Lead Core Product Areas: Direct the product roadmap for your aspects of the SMB product to improve customer value and product effectiveness., • Obsess over your metrics: You will have a deep understanding of the metrics that drive your product area., • Connective tissue with GTM: Define the ideal pricing, packaging, and positioning for your products. Coordinate with the GTM team on how the products are marketed and sold., • Voice of the User: Serve as the voice of the SMB customer to the rest of the team, constantly talking to your users, doing product discovery, and conducting user research., • Champion AI-Driven Development: Lean into ZipRecruiter's AI-first DNA to build personalized, proactive experiences that act like a personal recruiter for every seeker., • Coordinate Marketplace Fit: Partner closely with job-seeker-side product teams to ensure a healthy, balanced marketplace where employer and seeker actions lead to successful hires. Minimum Qualifications: • Proven Leadership: 5+ years of proven success in product management, with a record of delivering results, • Deeply Analytical: You are a data-obsessed problem solver who doesn't just look at dashboards but interrogates the "why" behind the numbers., • B2B Expertise: Deep experience building business-facing products at scale, • AI/ML Fluency: You aren't just a fan of AI; you understand how to leverage Machine Learning to solve user problems and have experience building AI-powered product features., • Customer-obsession: You have a passion for speaking directly with your users and personally conducting user research., • Strategic Versatility: You are a "smart generalist" who can be thrown at any complex problem—whether it's a technical architectural hurdle or a brand-new market opportunity—and figure it out., • Self-Motivation: You are highly driven and thrive in an environment where you are given the autonomy to drive massive impact. Preferred Qualifications: • Marketplace Experience: Previous experience at a two-sided marketplace (e.g., jobs, real estate, rideshare)., • SMB product experience: Previous experience leading products specifically geared towards SMB customers. As part of our team you'll enjoy: • Competitive salary, • Exceptional benefits package, • Flexible Vacation & Paid Time Off, • Employer-matched 401(k) plan, • A fun environment where work-life balance is valued #LI-Remote The US base salary range for this full-time position is $175,500-$235,000 Our salary ranges are determined by role, level, and location, and the range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations. Within the range, individual pay is determined by work location, role-related knowledge and skills, depth of experience, relevant education or training, and additional role-related considerations. Depending on the position offered, equity, bonuses, commission, or other forms of compensation may also be provided as part of a total compensation package, in addition to a full range of medical, financial, and other benefits. ZipRecruiter is proud to be an equal opportunity employer and provides equal employment opportunities (EEO) to all employees and applicants without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity or genetics. Privacy Notice: For information about ZipRecruiter's collection and processing of job applicant personal data for this job, please see our Privacy Notice at: https://www.ziprecruiter.com/careers/job-applicant-privacy-notice

Job Description We offer a hybrid work environment. Most US-based positions can also be performed remotely (any exceptions will be noted in the Minimum Qualifications below.) Our Mission: To actively connect people to their next great opportunity. Who We Are: ZipRecruiter is a leading online employment marketplace. Powered by AI-driven smart matching technology, the company actively connects millions of all-sized businesses and job seekers through innovative mobile, web, and email services, as well as through partnerships with the best job boards on the web. ZipRecruiter has the #1 rated job search app on iOS & Android. Summary: As a Lead Product Manager for Employer Growth, you will own the strategy and execution of initiatives that drive growth across ZipRecruiter's SMB employer customer base, with a focus on new employer acquisition, employer reactivation, and strategic partnerships. You'll partner closely with Engineering, Design, Data Science, Marketing, and Sales to optimize the employer acquisition journey, improve re-engagement, and build scalable product experiences that drive new paying employers and long-term customer growth. Key Focus Areas: • Act as an Owner: Take full accountability for your product domain, from high-level KPI setting to the nuances of daily execution., • Lead Core Product Areas: Direct the product roadmap for your aspects of the SMB product to improve customer value and product effectiveness., • Run rapid growth experimentation: You will experiment frequently with new ideas to supercharge our PLG motion and acquisition of new employers., • Obsess over your metrics: You will have a deep understanding of the metrics that drive your product area., • Partner closely with GTM: Coordinate with the GTM team to ensure the product-led growth motion ties into marketing and sales., • Voice of the User: Serve as the voice of the SMB customer to the rest of the team, constantly talking to your users, doing product discovery, and conducting user research., • Champion AI-Driven Development: Lean into ZipRecruiter's AI-first DNA to build personalized, proactive experiences that act like a personal recruiter for every seeker., • Coordinate Marketplace Fit: Partner closely with job-seeker-side product teams to ensure a healthy, balanced marketplace where employer and seeker actions lead to successful hires. Minimum Qualifications: • Proven Leadership: 5+ years of proven success in product management, with a record of delivering results, • Deeply Analytical: You are a data-obsessed problem solver who doesn't just look at dashboards but interrogates the "why" behind the numbers., • B2B Expertise: Deep experience building business-facing products at scale, • AI/ML Fluency: You aren't just a fan of AI; you understand how to leverage Machine Learning to solve user problems and have experience building AI-powered product features., • Customer-obsession: You have a passion for speaking directly with your users and personally conducting user research., • Strategic Versatility: You are a "smart generalist" who can be thrown at any complex problem—whether it's a technical architectural hurdle or a brand-new market opportunity—and figure it out., • Self-Motivation: You are highly driven and thrive in an environment where you are given the autonomy to drive massive impact. Preferred Qualifications: • Marketplace Experience: Previous experience at a two-sided marketplace (e.g., jobs, real estate, rideshare)., • SMB product experience: Previous experience leading products specifically geared towards SMB customers. As part of our team you'll enjoy: • Competitive salary, • Exceptional benefits package, • Flexible Vacation & Paid Time Off, • Employer-matched 401(k) plan, • A fun environment where work-life balance is valued #LI-Remote The US base salary range for this full-time position is $215,000-$255,000. Our salary ranges are determined by role, level, and location, and the range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations. Within the range, individual pay is determined by work location, role-related knowledge and skills, depth of experience, relevant education or training, and additional role-related considerations. Depending on the position offered, equity, bonuses, commission, or other forms of compensation may also be provided as part of a total compensation package, in addition to a full range of medical, financial, and other benefits. ZipRecruiter is proud to be an equal opportunity employer and provides equal employment opportunities (EEO) to all employees and applicants without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity or genetics. Privacy Notice: For information about ZipRecruiter's collection and processing of job applicant personal data for this job, please see our Privacy Notice at: https://www.ziprecruiter.com/careers/job-applicant-privacy-notice

Job Description We offer a hybrid work environment. Most US-based positions can also be performed remotely (any exceptions will be noted in the Minimum Qualifications below.) Our Mission: To actively connect people to their next great opportunity. Who We Are: ZipRecruiter is a leading online employment marketplace. Powered by AI-driven smart matching technology, the company actively connects millions of all-sized businesses and job seekers through innovative mobile, web, and email services, as well as through partnerships with the best job boards on the web. ZipRecruiter has the #1 rated job search app on iOS & Android. Summary: We are looking for a high-impact, versatile Director of Product Management to lead the strategy and execution behind growing ZipRecruiter's job seeker base. In this role, you will be the primary driver behind how millions of people discover work, focusing on driving user acquisition and creating an amazing job discovery user experience. You will lead the vision and execution for core job seeker products across our web and mobile discovery interfaces, collaborating with cross-functional teams and multiple engineering squads to build personalized, AI-driven features. As a "player-coach," you will be expected to zoom out to set growth strategies and build clear success metrics, and zoom in to manage a team of product managers and ensure strong execution. Key Focuses: • Drive Growth: Own all job seeker acquisition strategies and user experiences. This includes SEO, Generate Engine Optimization (GEO), SEM, etc… You'll also be expected to ideate, test, and grow new acquisition tactics. ., • Own Search & Discovery: Own the product roadmap for our search and discovery experiences., • Champion AI-Driven Development: Lean into ZipRecruiter's AI-first DNA to build personalized, proactive experiences that act like a personal recruiter for every seeker., • Coordinate Marketplace Fit: Partner closely with Employer-side product teams to ensure a healthy, balanced marketplace where seeker actions lead to successful hires., • Lead & Mentor: Manage and grow a high-performing team of Product Managers, fostering a culture of ownership and excellence., • Act as an Owner: Take full accountability for your product domain, from high-level KPI setting to the nuances of daily execution. Minimum Qualifications: • Proven Leadership: 3+ years of experience managing a team of at least 2 product managers, with a track record of developing talent., • B2C Expertise: Deep experience building consumer-facing products at scale, with a strong intuition for user behavior and growth loops., • AI/ML Fluency: You aren't just a fan of AI; you understand how to leverage Machine Learning to solve user problems and have experience building AI-powered product features., • Strategic Versatility: You are a "smart generalist" who can be thrown at any complex problem—whether it's a technical architectural hurdle or a brand-new market opportunity—and figure it out., • Player-Coach Mentality: You are comfortable presenting to the C-suite one hour and diving into prototypes or data dashboards the next., • Self-Motivation: You are highly driven and thrive in an environment where you are given the autonomy to drive massive impact., • Deeply Analytical: You are a data-obsessed problem solver who doesn't just look at dashboards but interrogates the "why" behind the numbers. Preferred Qualifications: • Marketplace Experience: Previous experience at a two-sided marketplace (e.g., jobs, real estate, rideshare)., • Search & Personalization Expertise: Prior experience building, scaling, or optimizing consumer search engines, information retrieval systems, or recommendation loops., • B2C Growth Specialization: Specific experience in performance marketing, SEO, or viral loops for seeker acquisition. As part of our team you'll enjoy: • Competitive salary, • Exceptional benefits package, • Flexible vacation & paid time off, • Employer-matched 401(k) plan, • Collaboration Weeks: We bring everyone together several times a year for innovation, relationship building, and team fun. #LI-Remote The US base salary range for this full-time position is $250,000-$302,500. Our salary ranges are determined by role, level, and location, and the range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations. Within the range, individual pay is determined by work location, role-related knowledge and skills, depth of experience, relevant education or training, and additional role-related considerations. Depending on the position offered, equity, bonuses, commission, or other forms of compensation may also be provided as part of a total compensation package, in addition to a full range of medical, financial, and other benefits. ZipRecruiter is proud to be an equal opportunity employer and provides equal employment opportunities (EEO) to all employees and applicants without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity or genetics. Privacy Notice: For information about ZipRecruiter's collection and processing of job applicant personal data for this job, please see our Privacy Notice at: https://www.ziprecruiter.com/careers/job-applicant-privacy-notice

We offer a hybrid work environment. Most US-based positions can also be performed remotely (any exceptions will be noted in the Minimum Qualifications below.) Our Mission: To actively connect people to their next great opportunity. Who We Are: ZipRecruiter is a leading online employment marketplace. Powered by AI-driven smart matching technology, the company actively connects millions of all-sized businesses and job seekers through innovative mobile, web, and email services, as well as through partnerships with the best job boards on the web. ZipRecruiter has the #1 rated job search app on iOS & Android. Summary: ZipRecruiter is looking for a detail-oriented Staff Accountant III that possesses solid communication, organizational and analytical skills. This position will be an integral part of the general ledger close and will report to the Sr. Manager, Accounting. The ideal candidate will be a self-starter with a solid understanding of U.S. GAAP, strong financial analysis skills and an ability to thrive in a fast-paced environment that seeks to improve existing processes as we scale our business while collaborating with Legal, People, FP&A, and Technology to serve as a trusted liaison in cross functional capacities. Responsibilities: • Play an integral role in the general ledger month end closing process, including preparing journal entries, account reconciliations and supporting account analysis with an emphasis on adhering to deadlines, • Perform monthly general ledger reconciliation schedules by reviewing the general ledger activity and obtaining a full understanding of the account activity to support month-end reported balances, • Prepare journal entries and assist in month-end close processes in various accounting areas including, but not limited to accruals, prepaid expenses, and cost allocations, • Manage monthly marketing spend accruals and liaise with marketing agencies and internal stakeholders to ensure completeness and accuracy, • Prepare monthly bank reconciliations for multiple accounts, including foreign currency denominated accounts, • Process vendor payments, employee reimbursements, and corporate card expenses, • Understand the full accounts payable cycle including invoice and payment processing, • Stay current on changes to U.S. GAAP such as accounting standards updates and have an in-depth understanding of current standards, • Assist in documentation and monitoring of internal controls, • Support internal and external audit requests, • Ad hoc projects, reporting, and analysis as needed Qualifications: • Ability to adapt and re-prioritize in a fast paced environment, • Excellent written and verbal communication skills, • Expresses information and ideas clearly, • Problem solves without explicit direction, • Able to receive and incorporate feedback, • Follows best practice methodology, • Understands their area of responsibility Minimum Qualifications: • Bachelor’s degree in accounting, or related field, • Minimum 2+ years of relevant work experience, • Big 4 public accounting experience preferred, • Experience with platforms such as NetSuite and Ramp preferred As part of our team you’ll enjoy: • Competitive salary, • Exceptional benefits package, • Flexible Vacation & Paid Time Off, • Employer-matched 401(k) plan The US base pay for this full-time position is $67,500-$85,000. The expected start date is September, 2025. Depending on the position offered, equity, bonuses, commission, or other forms of compensation may also be provided as part of a total compensation package, in addition to a full range of medical, financial, and other benefits. ZipRecruiter is proud to be an equal opportunity employer and provides equal employment opportunities (EEO) to all employees and applicants without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity or genetics. Privacy Notice: For information about ZipRecruiter's collection and processing of job applicant personal data for this job, please see our Privacy Notice at: _

We offer a hybrid work environment. Most US-based positions can also be performed remotely (any exceptions will be noted in the Minimum Qualifications below.) Our Mission: To actively connect people to their next great opportunity. Who We Are: ZipRecruiter is a leading online employment marketplace. Powered by AI-driven smart matching technology, the company actively connects millions of all-sized businesses and job seekers through innovative mobile, web, and email services, as well as through partnerships with the best job boards on the web. ZipRecruiter has the #1 rated job search app on iOS & Android. Summary: As the Manager, Enterprise Customer Success you will lead and develop a team of Enterprise Customer Success Managers. Enterprise Customer Success Managers (CSMs) are responsible for the post-sales customer experience including: • Campaign onboarding and onboarding guidance with new customers, • Campaign performance and delivering on measures of success in regular business reviews with customers, • Overall customer & revenue retention for an assigned book of business, • You have experience coaching and leading customer success personnel with a proven track record of driving department goals and upskilling individuals., • You will work with team members to ensure employees achieve their performance goals through weekly 1:1’s, daily coaching sessions and development of skills, attitudes, and behaviors in monthly development sessions., • You must be passionate about helping employees succeed and grow., • You will also leverage your interpersonal and relationship skills to work cross functionally with other departments to build better processes and tools to support your team., • You are passionate, innovative, and have a high standard of results for yourself and others. Key Focuses: • Lead a team of Enterprise Customer Success Managers who own the post-sales component of the customer lifecycle, • Coach your team on presenting the value of performance results through story-telling with data during regular business review meetings, • Build & maintain customer onboarding, campaign optimization, and renewal playbooks to set the team up for success and provide a consistent client experience, • Develop customer onboarding and campaign optimization expertise across the team, • Work with the team to help them meet or exceed their/your Enterprise customer retention and revenue targets, • Ideate and execute improvements to CSM processes to achieve customer onboarding, retention, and growth goals., • Provide weekly reporting on the progress of your team; keep an open line of communication to senior management, • Conduct weekly coaching sessions with team members to affect positive change and retain top performers, • Work closely with sales management peers within your department and across the company to ensure alignment and optimal efficiency between teams, • Collaborate with the Product department to advocate for tools and enhancements that increase productivity and improve customer success, • Excel at people management: set clear expectations, review progress, provide feedback and guidance, and hold people accountable for delivering impactful results, • Partner closely with senior leadership to drive change management across the business Minimum Qualifications: • 3-5 years of Management experience in Enterprise Customer Success, Account Management, or Sales required OR internal candidates in a senior level role with prior leadership experience, • Demonstrated experience in developing successful customer success management teams through enthusiastic leadership and motivational skills required, • Skilled in all aspects of the customer lifecycle from on-boarding to renewal, with strong client positioning and presentation skills, • Demonstrated experience analyzing employee and client performance data to optimize output and create meaningful change to drive positive results, • Easily builds rapport and establishes relationships with customers and colleagues, • Working knowledge of Microsoft Office (Excel, Powerpoint) and Google Suite products (Gmail, Slides, Sheets, Drive, etc)., • Empathy and the ability to lead by example, • Diplomacy and strong cross-team collaboration skills, • Organized and reliable, • Strong drive and passion to achieve goals, • Excellent verbal and written communication skills, • Digital advertising and/or recruitment advertising experience preferred As part of our team you’ll enjoy: • Competitive salary, • Exceptional benefits package, • Flexible Vacation & Paid Time Off, • Employer-matched 401(k) plan #LI-Remote The US base salary for this full-time position is $120,000. Depending on the position offered, equity, bonuses, commission, or other forms of compensation may also be provided as part of a total compensation package, in addition to a full range of medical, financial, and other benefits. ZipRecruiter is proud to be an equal opportunity employer and provides equal employment opportunities (EEO) to all employees and applicants without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity or genetics. Privacy Notice: For information about ZipRecruiter's collection and processing of job applicant personal data for this job, please see our Privacy Notice at: _ ZipRecruiter is proud to be an equal opportunity employer and provides equal employment opportunities (EEO) to all employees and applicants without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity or genetics. Privacy Notice: For information about ZipRecruiter's collection and processing of job applicant personal data for this job, please see our Privacy Notice at: _

We offer a hybrid work environment. Most US-based positions can also be performed remotely (any exceptions will be noted in the Minimum Qualifications below.) Our Mission: To actively connect people to their next great opportunity. Who We Are: ZipRecruiter is a leading online employment marketplace. Powered by AI-driven smart matching technology, the company actively connects millions of all-sized businesses and job seekers through innovative mobile, web, and email services, as well as through partnerships with the best job boards on the web. ZipRecruiter has the #1 rated job search app on iOS & Android. Summary: The RevOps Technology & Automation team owns the systems, tech, and AI tools that help GTM teams generate revenue. Our mission is to maximize the effectiveness of ZipRecruiter’s go-to-market capabilities by bringing data-driven decision-making, strategy development, and operational optimizations to our teams. The Senior Revenue Operations Business Analyst will be key in enabling ZipRecruiter's sales, marketing, support, and leadership teams to achieve measurable ROI. This role involves close collaboration with these teams and IT to implement workflow automation and drive the adoption of AI technologies. The ideal candidate will have exceptional communication, technical skills, and knowledge of the sales pipeline processes. We are looking for a high-performing analyst to join our team and play a key role in managing our tech stack and lead enrichment solutions. You will work closely with sales, finance, and leadership teams to conduct analysis that drives decisions related to our sales technology and automation processes leveraging AI agents. Key Focuses: • System Ownership & ROI: Act as the primary administrator and subject matter expert for our GTM tech stack such as Glean, ZoomInfo, LinkedIn Sales Navigator, and Lightcast, ensuring these tools drive quantifiable ROI., • Workflow Automation: Identify bottlenecks in the sales process and build automated solutions into existing or new workflows to increase GTM velocity., • AI Adoption: Lead the charge in implementing and driving the adoption of AI tools within our revenue teams to optimize performance and efficiency., • Lead Enrichment & Pipeline Strategy: Manage and optimize lead enrichment processes and drive pipeline solutions to ensure our sales teams are working with high-quality, actionable data., • Cross-Functional Projects: Lead projects and build consensus with stakeholders to make data-driven decisions on growth strategy, ROI analysis, and operational optimizations., • Performance Metrics: Develop new metrics and dashboards to identify trends, capitalize on operational improvement opportunities, and prove the impact of our tech investments. Minimum Qualifications: • 3+ years of experience in revenue operations, business process roles, or strategic analytical roles at a high-growth company., • Tech Stack Expertise: Proven experience managing or implementing GTM tools (e.g., ZoomInfo, LinkedIn Sales Navigator, or similar lead enrichment platforms)., • Automation Mindset: A proactive thinker looking to build processes and technical workflows that scale., • Analytical Power: A passion for turning complex data sets into meaningful business insights with a focus on business impact., • Technical Skills: Basic data architecture and process optimization experience required, • Communication: Strong written and verbal communication skills with the ability to interface with various stakeholders and leaders throughout the organization., • Problem Solving: Detail-oriented with the ability to problem-solve in both individual and group settings., • Academic Background: Degree in Finance, Economics, Computer Science, or a similar quantitative discipline. Preferred Qualifications: • Experience implementing AI-driven tools for revenue or GTM teams and driving adoption across multiple stakeholders., • Familiarity with additional lead enrichment or AI platforms (e.g., Glean, ZoomInfo)., • Advanced data visualization skills with tools like Tableau, Power BI, or Looker., • Experience leading cross-functional projects that optimize sales processes or improve pipeline quality., • Experience building metrics, dashboards, or reporting frameworks to measure ROI of tech and automation investments. As part of our team you’ll enjoy: • Competitive salary, • Exceptional benefits package, • Flexible Vacation & Paid Time Off, • Employer-matched 401(k) plan #LI-Remote The US base salary range for this full-time position is $110,000-142,500. Our salary ranges are determined by role, level, and location, and the range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations. Within the range, individual pay is determined by work location, role-related knowledge and skills, depth of experience, relevant education or training, and additional role-related considerations. Depending on the position offered, equity, bonuses, commission, or other forms of compensation may also be provided as part of a total compensation package, in addition to a full range of medical, financial, and other benefits. ZipRecruiter is proud to be an equal opportunity employer and provides equal employment opportunities (EEO) to all employees and applicants without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity or genetics. Privacy Notice: For information about ZipRecruiter's collection and processing of job applicant personal data for this job, please see our Privacy Notice at: _

We offer a hybrid work environment. Most US-based positions can also be performed remotely (any exceptions will be noted in the Minimum Qualifications below.) Our Mission: To actively connect people to their next great opportunity. Who We Are: ZipRecruiter is a leading online employment marketplace. Powered by AI-driven smart matching technology, the company actively connects millions of all-sized businesses and job seekers through innovative mobile, web, and email services, as well as through partnerships with the best job boards on the web. ZipRecruiter has the #1 rated job search app on iOS & Android. Summary: Responsible for assessing, improving, and maintaining the quality of our CS and T&S teams and their performance through audits. The ideal candidate will be self-motivated with strong attention to detail and an analytical mind. Also responsible for ensuring accurate and prompt evaluations, analysis, and reporting of activities according to the organization’s policies, procedures, and key performance indicators. Responsibilities: • Review the quality of work performed by customer-facing teams through live monitoring and the use of call, chat, and email recording systems and applications, • Maintain consistency and regularity in reviewing and scoring interactions, • Assist in maintaining quality initiatives by monitoring adherence to quality control policies and procedures, developing new models, and implementing changes, • Use the quality monitoring system to provide regular feedback to representatives, team leaders, and managers, • Monitor and respond to customer inquiries via online review sites, • Maintain professional and technical knowledge by reviewing professional publications and maintaining awareness of industry standards Qualifications: • 2+ years of experience in the areas of Customer Service, Customer Success, with a focus on data analysis, • Expresses ideas and information clearly, • Problem-solves without explicit direction, • Follows best practice methodology, • Understand their area of the product, • Excellent written and oral communication skills, • Coachable and receptive to feedback for continuous improvement, • Ability to effectively communicate with various business partners and leaders, • Self-directed with an ability to work under minimal supervision, • Ability to adapt quickly to change with a sense of urgency, • Detail-oriented, organized, and strong time-management skills As part of our team you’ll enjoy: • Competitive salary, • Exceptional benefits package, • Flexible Vacation & Paid Time Off, • Employer-matched 401(k) plan The US base pay for this full-time position is $26.00/hr. The expected start date is August 4th. Depending on the position offered, equity, bonuses, commission, or other forms of compensation may also be provided as part of a total compensation package, in addition to a full range of medical, financial, and other benefits. ZipRecruiter is proud to be an equal opportunity employer and provides equal employment opportunities (EEO) to all employees and applicants without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity or genetics. Privacy Notice: For information about ZipRecruiter's collection and processing of job applicant personal data for this job, please see our Privacy Notice at: _

Whole Foods Market offers "Whole Benefits". Whole Foods Market hires and promotes individuals solely based on qualifications for the position to be filled and business needs. Whole Foods Market works with job sites like Indeed, LinkedIn, and ZipRecruiter to promote opportunities at our company.

Competitive pay, great benefits, flexible time off, 401(k) matching…we could go on and on. Apply today!

Provides support as a member of the meat team to include duties related to counter service, stocking, and sanitation in the meat department. All Whole Foods Market Retail jobs require ensuring a positive company image by providing courteous, friendly, and efficient service to customers and Team Members at all times. All positions must be performed in accordance with team and store Standard Operating Procedures. Further, Team Members must be prepared and able to perform the duties inherent in other Team Member job descriptions. All positions must strive to support WFM core values and goals, promote national, regional, and store programs and initiatives, and ensure adherence to all applicable health and safety regulations including Food Safety and regulatory duties required in the department. • Ensures a fresh and appealing display by checking quality, keeping cases and shelves clean and well stocked, rotating and removing out-of-date products, filling ice tables, and performing other duties as assigned., • Maintains back stock in good order., • Assists with sampling program, keeping sample areas full, clean and appealing., • Cleans cases, glass, signs, uprights, coolers, smokers, floors, and drains as required., • Arrives to work station on time, appropriately groomed, dressed and ready to work; works all scheduled shifts and attends required trainings and meetings., • Provides excellent customer service, addresses needs of customers in a timely and effective manner and models suggestive selling techniques; answers phones and pages promptly and courteously., • Maximizes sales potential through effective and proper procedures for prepping, storing, rotating, stocking, and merchandising product., • Follows and complies, or ensures compliance, with established procedures, including Weights and Measures, health and sanitation, and safe work practices., • Maintains, or ensures maintenance of, a clean and sanitary working and shopping environment; maintains equipment in accordance with WFM cleanliness and safety standards., • Performs opening, mid, and closing duties as assigned; ensures accuracy of signs and pricing., • Immediately reports safety hazards and violations., • Performs other duties as assigned by store, regional, or national leadership., • Ability to sell proactively., • Ability to learn basic knowledge of all products carried in department., • Ability to visually examine products for quality and freshness., • Proactively reads labels and familiarizes oneself on various products., • Assists with periodic inventory checks., • Ability to deliver information in a clear and respectable manner to fellow Team Members, customers, and vendors., • Ability to meet customer service expectations and standards in all interactions with customers, vendors, and Team Members., • Ability to follow directions and procedures; effective time management and organization skills., • Passion for natural foods and the mission of Whole Foods Market., • Strong work ethic and ability to work in a fast-paced environment with a sense of urgency., • Understanding of and compliance with WFM quality goals., • No prior retail experience required., • Must be able to lift 50 pounds., • In an 8-hour work day: standing/walking 6-8 hours., • Hand use: single grasping, fine manipulation, pushing and pulling., • Work requires the following motions: bending, twisting, squatting and reaching., • Exposure to FDA approved cleaning chemicals., • Exposure to temperatures: <32 degrees Fahrenheit (freezing), 32-40 degrees Fahrenheit (refrigerators), >90 degrees Fahrenheit., • Ability to work in a wet and cold environment., • Ability to handle knives and other cutting equipment., • Ability to work a flexible schedule including nights, weekends, and holidays as needed., • Ability to use tools and equipment, including box cutters, electric pallet jacks, and other heavy machinery. Note: The purpose of this document is to provide a general summary of essential responsibilities for the position and is not meant as an exhaustive list. This document does not reflect all job duties or requirements for every position. Requirements build as one progresses through the job levels, so any job duties required at a lower level may be required at the higher level in addition to the duties listed for that higher level. Duties, assignments, and other responsibilities may differ for similar positions based on business conditions, departmental or geographic location, and/or needs for the particular position. An individual must demonstrate successful performance in their current position before being considered for promotion. In addition, in order to promote into a higher-level position, a business need for the promotion must exist and the candidate must be considered the most qualified person for the new position. Completion of certain milestones such as obtaining an advanced degree or certification, time in current position, or developing skills to perform at the higher-level role do not guarantee a promotion. The wage range for this position is $20.00-$29.73 Hourly, commensurate with experience. Whole Foods Market offers "Whole Benefits". Whole Benefits offers a wide range of benefits for Full and Part-Time Team Members, including eligibility for a store discount, paid time off, financial wellness, health & wellness support programs, and access to other Team Member perks. Eligibility for Whole Benefits is determined under the terms of the applicable Whole Benefits plan at a person's date of hire and may vary based on work location, length of service, and job type (such as regular or seasonal). Click here for benefit details. New entry level Team Members who successfully complete their first 90-days of employment and who remain actively employed in an eligible role, may be eligible for a base rate increase after their 90-day anniversary. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. At Whole Foods Market, we provide a fair and equal employment opportunity for all Team Members and candidates regardless of race, color, religion, national origin, gender, pregnancy, sexual orientation, gender identity/expression, age, marital status, disability, or any other legally protected characteristic. Whole Foods Market hires and promotes individuals solely based on qualifications for the position to be filled and business needs. Whole Foods Market works with job sites like Indeed, LinkedIn, and ZipRecruiter to promote opportunities at our company. Please be aware that other career sites may not be accurate or up to date and may even be fraudulent. We encourage and recommend all candidates to apply via our site.

Passion for natural foods and the mission of Whole Foods Market. Whole Foods Market offers "Whole Benefits". Whole Foods Market works with job sites like Indeed, LinkedIn, and ZipRecruiter to promote opportunities at our company.

Passion for natural foods and the mission of Whole Foods Market. Whole Foods Market offers Whole Benefits. Whole Foods Market works with job sites like Indeed, LinkedIn, and ZipRecruiter to promote opportunities at our company.

Whole Foods Market is seeking a Career Development Associate Store Team Leader (Assistant Store Manager). The Career Development Associate Store Team Leader (CDASTL) is responsible for completing a structured leadership training program to prepare themselves to become an Associate Store Team Leader. As part of the program, the CDASTL role will support store leadership in overseeing the daily operations of the store. Responsibilities include retail execution, attaining store financial performance, and safety & food safety performance goals, Team Member coaching, development, and performance management, ensuring customer service standards are met, and completing all training required to graduate the program. CDASTLs that successfully complete the program will be promoted to an Associate Store Team Leader role. The position requires the willingness to take a position in different stores, within 35 miles or an hour commute from home. Flexibility to move beyond the current metro is highly desirable. Due to this being a set scheduled training program, we strongly recommend that participants make every effort to reschedule planned PTO to fall outside of the program run dates, July-September. Participants can miss up to, but no more than, three training days which are Tuesdays, Wednesdays, and Thursdays. Whole Foods Market offers a comprehensive benefits program to Full Time Team Members including low premium health, dental and vision plans life insurance plans, paid time off plan, 401k plan, wellness programs, career learning & development, Team Member Assistance Program and a 20% Team Member discount. We offer competitive wages and a great work / life balance! • Engages fully with all aspects of the CDASTL training program including, but not limited to: weekly training assignments, CDASTL Operational Learning Path, peer cohort discussions, STL Mentor discussions, team immersions, Regional Leadership meetings, in-person and/or virtual trainings, and capstone project., • Partners with STL Mentor to create a personal growth plan and capstone project roadmap., • Completes all curriculum assignments and capstone project on time to remain on track with their learning journey and graduate from the program., • Maintains a thorough understanding of WFM store operations and merchandising processes., • Oversees processes, programs, and initiatives including merchandising, marketing, quality assurance, training, and communications., • Supervises daily operations and provides daily feedback to store leaders / teams regarding retail plan execution including; sales, margin, labor, merchandising, training, sanitation, marketing, and promotions., • Drives decision-making and team focus through solid understanding of company operations and differentiation strategies., • Drives exceptional customer service and maintains excellent community relations., • Analyzes, compiles and completes necessary financial reports., • Builds strong and supportive relationships with store and regional leadership., • Demonstrates understanding of the interrelationships between various WFM departments, operations, and functions., • Works with key functional and operational stakeholders to ensure shared understanding of Operations priorities, objectives, and anticipated outcomes. Ensures recommendations and insights are shared with the appropriate leadership decision-makers., • Achieve and maintain comprehensive knowledge of and ensure compliance with Employment Law, Health & Safety, Food Hygiene and Weights and Measures., • Understand, communicate and lead upon WFM Core Values, Leadership Principals and Declaration of Interdependence, • Know, communicate and support our Values in Action Achieve and maintain comprehensive product knowledge (Good Organics, Whole Trade, etc.), • 2+ years of experience leading a team in a Leadership role in Retail/Culinary/Hospitality or related industries, • High performing Manager/Team Leader or has equivalent leadership experience, preferably in retail or hospitality industries, • The ability to successfully drive results; supporting TMs and TLs to achieve the highest standards, • Well-rounded knowledge and application of all merchandising/retailing expectations, • Critical thinking with creative approach to problem solving, • Excellent judgment and decision making, • Strong communicator; ability to be precise, clear and convey enthusiasm, • Ability to train and inspire excellence, • Ability to delegate effectively, • Well organized with excellent follow through, • Proficiency with email, Microsoft Office, and all operations-related applications., • High integrity, transparency and authenticity, • Solid understanding of and compliance with WFM policies, procedures and processes, • Customer Service Focus, • Team Building, • Employee Relations, • Store Operations (Inventory, Labor Management, Cost Control), • Marketing (Pricing, Merchandising) This job description is intended to describe the general requirements for the performance of this job. It is not a complete statement of duties, responsibilities, or requirements. Other duties not listed here may be assigned as necessary to ensure the proper operations of the team. The wage range for this position is $26.10-$43.07 Hourly, commensurate with experience. Whole Foods Market offers "Whole Benefits". Whole Benefits offers a wide range of benefits for Full and Part-Time Team Members, including eligibility for a store discount, paid time off, financial wellness, health & wellness support programs, and access to other Team Member perks. Eligibility for Whole Benefits is determined under the terms of the applicable Whole Benefits plan at a person's date of hire and may vary based on work location, length of service, and job type (such as regular or seasonal). Click here for benefit details. At Whole Foods Market, we provide a fair and equal employment opportunity for all Team Members and candidates regardless of race, color, religion, national origin, gender, pregnancy, sexual orientation, gender identity/expression, age, marital status, disability, or any other legally protected characteristic. Whole Foods Market hires and promotes individuals solely based on qualifications for the position to be filled and business needs. Whole Foods Market works with job sites like Indeed, LinkedIn, and ZipRecruiter to promote opportunities at our company. Please be aware that other career sites may not be accurate or up to date and may even be fraudulent. We encourage and recommend all candidates to apply via our site.

Whole Foods Market offers "Whole Benefits". Whole Foods Market works with job sites like Indeed, LinkedIn, and ZipRecruiter to promote opportunities at our company. Maintain, or ensure maintenance of, a clean and sanitary working and shopping environment; maintain equipment in accordance with Whole

Passion for natural foods and the mission of Whole Foods Market. Whole Foods Market offers "Whole Benefits". Whole Foods Market works with job sites like Indeed, LinkedIn, and ZipRecruiter to promote opportunities at our company.

Whole Foods Market offers "Whole Benefits". Whole Foods Market hires and promotes individuals solely based on qualifications for the position to be filled and business needs. Whole Foods Market works with job sites like Indeed, LinkedIn, and ZipRecruiter to promote opportunities at our company.