System Operations Director
3 days ago
Toulouse
We are looking for a System Operations Director who will be in charge of coordinating operations, engineering, maintenance management, and operational outsourcing (telecommunications services, logistics, operational site management, etc.). As a member of the Operational Committee, under the coordination of the Chief Operating Officer (COO), he/she ensures, in collaboration with other units, the successful delivery of services and projects, while adhering to safety, security, and quality requirements. As a member of the Extended Executive Committee, he/she supports and implements the company's strategy and policies (HR, finance, internal processes in general). For these activities, we are looking for someone with at least 7 years’ experience in team management. The applicant will also need experience in finance, contractualization and critical system operations in aeronautic or aerospace domain with a very good level of English (minimum C1). The System Operations Director is responsible for : • Managing a team (approximately 80 people) in charge of managing operations, engineering, and systems maintenance & managing operational tools (procedures, platforms, etc.) and executing operational outsourcing contracts (technical assistance, operational sites, logistics, network, etc.)., • Ensuring risk management within his/her area of responsibility and being responsible for the continuous improvement of his/her unit's processes and tools;, • Implementing contingency plans and personally play an active role in crisis situations;, • Coordinating the definition of future operational requirements for service delivery and compliance with applicable regulations before transmission to system architects (e.g., ESA for EGNOS);, • Ensuring, under the coordination of the COO and in close collaboration with the SPU (Service Provision Unit) Director and the CMU (Compliance Management Unit) Director, effective cooperation between their teams;, • Proposing the annual operating budget for SOU and ensuring its adherence;, • Providing the necessary expertise for responding to BID’s offer, and ensuring that workload and purchase estimates related to SOU activities are appropriate;, • Contributing to the definition and implementation of the company's strategy and development;, • Supporting and deploying the policies implemented within the company (HR, security, safety, finance) and ensuring compliance with internal processes;, • Actively contributing to management meetings and company decision-making. The System Operations Director contributes to the security of the company's information systems within the limits of his/her responsibilities. In collaboration with the Chief Security Officer (CSO), he/she ensures that the rules and procedures established are taken into consideration and correctly enforced within his/her unit, in particular in the context of the ISMS and related ESSP’s ISO 27001 certification. PROFILE: • Strong autonomy, • Organization, • Ability to assume responsibilities, • Customer Service Oriented and internal collaboration, • Shows initiative and is able to synthesize, • Experience with software suites Microsoft (MSOffice, MSProject, etc)., • Team management, • Very good level of English (C1) – CEFR, • Understanding of challenges and strategy and of the constraints, • Operational decision-making sometimes in urgent conditions, • Leadership, • Financial management (optimization of the organization, and associated costs), • Delegation / control, • Work in management team, challenging and loyal member of the management team, • Team player spirit JOB SPECIFICATIONS: • Engineering degree or equivalent, • Available for regular travels mainly in Europe., • Subject to constraints of minimum presence during normal vacation periods (July/August, Christmas, February, Easter), and in case of crisis situation. HUMAN RESOURCES Recruitment process: • 1st interview is held by the CEO, • 2nd interview is held by HR Unit Remuneration package: • Variables: bonuses based on objectives, • Profit-sharing, • Professional Car, • Teleworking: up to 2 days/week, • Tickets Restaurant (card), • Family Health Insurance, • Sustainable Mobility Package: Home/Office travels reimbursement if car shring or bicycling, • Reimbursement of 75% of public transport subscription ESSP is committed to cultural diversity, gender equality and the employment of disabled workers.
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