1st line support jobs in Sheffield - Page 2Create job alerts

In this role, you will handle customer inquiries, log cases, and maintain ICT infrastructure. A leading technology solutions provider in the UK is looking for a Service Desk Analyst to join their skilled team. You will benefit from great career prospects, a supportive environment, and a commitment t

In this role, you will deliver 1st line support and assist with more complex issues. A well-established financial services company is looking for an IT Service Desk Analyst to provide essential technical support. An ideal candidate will have 5+ years of experience in a support role, strong troublesh

The role includes providing first-line support, maintaining IT equipment, and learning cybersecurity practices. With a focus on professional development, you’ll receive robust training while gaining practical experience in a supportive environment. A leading IT training provider in Greater London

SaaS Support, Android Support, Windows Support, Desktop Support, Junior IT Support, IT Graduate, Microsoft Applications Support, Tech Support, Customer Support. Customer Service, First Line Support, Excellent Communication, Software Testing, Software Support, Client Management. Effectively respondin

You will assist with first-line support, learn about server administration, and engage in cybersecurity practices. A London-based education trust is looking for an IT Apprentice to provide technical support and develop essential IT skills in a hands-on role. This role offers structured training and

A global law firm in London is seeking a 1st / 2nd Line IT Support Analyst to join their IT team. This hybrid role involves providing high-quality technical support to legal staff and requires strong communication and technical skills.

As a Project Support Analyst, you’ll provide exceptional 1st line support to internal users, VIPs, and external partners. We have an urgent requirement for a number of Helpdesk Analysts to provide 1st line support for one of our clients. Award‑winning LA International, winner of the Recruiter Aw

An established industry player in professional services is seeking a motivated IT Support Analyst to join their dynamic team in Leeds. This role focuses on delivering exceptional 1st and 2nd line support for desktop hardware, software, and business systems. The ideal candidate will possess a strong

They will be expected to provide 1st/ 2nd line support to the business by administering IT systems and implementing support processes and efficiencies using automation. Work flexibly and efficiently in order to meet internal and external customer needs, whilst maintaining the highest possible profes

ITプロバイダーとの連携を通じてシステムの円滑な運用を確保します。クラウドベースのソフトウェアやセキュリティ管理も担当します。.Microsoft Dynamics 365 Business Centralの経験.

Handle support requests via phone or ticketing system. Provide support for widely used software such as Microsoft Office and other standard applications. Provide support for in-house applications and systems across the business.

An IT consultancy firm in Hull is seeking a 1st Line IT Support Engineer to provide comprehensive support for desktop and server environments. Interested candidates must demonstrate strong communication skills and a full UK driving licence. The role involves diagnosing technical issues, maintaining

Ideal candidates will have prior IT experience, strong customer service skills, and the ability to manage user support in an educational setting. A leading education technology provider in the United Kingdom is seeking an IT Technician to provide comprehensive IT support across four schools.

You'll fix issues with computers, printers, and networks, provide technological support for allTrust events, learn about server administration and cybersecurity, and gain practical experience in a supportive team environment, progressing from basic support to more complex digital solutions. To assis

We are seeking an experienced 1st/2nd Line Support Analyst to join our dynamic IT team. Line Support Analyst - £180 - £200 per day – Initial 3 Month contract (Inside IR35) – 5 days onsite (Based in London) - Government Organisation. This role is ideal for someone with a strong technical backgr

Candidates should have experience in 1st Line or Service Desk support, knowledge of Windows servers, and familiarity with MS Service Centre support tools. The successful candidate will provide technical support across multiple accounts and assist with day-to-day operations. A leading recruitment age

A leading accounting firm in Greater London seeks an IT Service Team Leader to manage 1st and 2nd line IT support across the firm. This hands-on role includes leading a team of IT Support Technicians, serving around 500 users, and establishing a new service desk function. Strong experience in a Micr

With nearly 200 professionals supporting over 850 partners and maintaining more than 30,000 active support contracts, they offer vendor-agnostic maintenance, cloud platforms, and lifecycle management backed by world-class infrastructure. Deliver 1st line technical support, logging and categorising s

Responsibilities include providing 1st Line IT support, diagnosing technical issues, and managing support requests. A leading consultancy firm in the United Kingdom is looking for an IT Support Analyst to ensure smooth operation of IT systems worldwide. Candidates should have at least 2 years of exp

Reporting to the Service Desk Team Lead, the 1st Line Support Engineer is responsible for providing remote support to DA’s customers, mainly via phone, email, webchat and remote connection software to endpoints and servers. Act as a first point of customer contact, responding promptly to phone, we

A leading workforce solutions provider in the United Kingdom is seeking a 1st / 2nd Line Engineer. This role, based in Hertfordshire and allowing for some remote work, is ideal for candidates with IT passion and experience in a support environment. The right attitude and strong communication skills

Support the business by providing 1st and 2nd line technical support. The IT Technician will be responsible for providing 1st and 2nd line support for desktop hardware, software, and business systems. Line IT Support Analyst – Leeds – Professional Services REF 765.

A client company in Islington is seeking an IT Support Officer to provide effective 1st line IT assistance across its business. Candidates should have at least 3 years of experience in IT support and proficiency in Windows and MacOS.

This role involves providing 1st Line support both remotely and onsite to clients, handling a variety of technical issues in a fast-paced environment. The ideal candidate should possess solid Windows Server knowledge, strong communication skills, and experience in managed service or internet service

You'll deliver first-line support for incidents and service requests from LNER staff, ensuring timely and efficient service. The ideal candidate will have IT or customer support experience, excellent communication skills, and knowledge of relevant technologies. A leading train operating company in Y

The role involves providing 1st and 2nd line support for software, hardware, and desktop services, making it crucial for candidates to have knowledge in the financial services sector. A prominent technology firm is looking for a Support Engineer for an initial 6-month contract. Competitive pay range

A fantastic opportunity has arisen for an IT Service Desk Analyst / 1st Line Support Analyst to join our London based law firm on a permanent basis. IT Service Desk Analyst / 1st Line Support Analyst. The Service Desk Analyst will report to the Service Desk Manager and be assisted and guided by the

A leading telecommunications provider in Greater London is seeking a Service Desk Engineer to deliver top-tier IT support.

The ideal candidate will have 3 to 5 years of network support experience in both 1st and 2nd line support. An international hotel brand in the City of London is seeking a Network Support Analyst to support a user base of around 50 people. Responsibilities include troubleshooting technical issues rel

An IT support services company in Southampton is seeking a Technical Support Engineer to manage and resolve 1st and 2nd line incidents. This role entails providing hands-on customer support, troubleshooting various IT issues, and working collaboratively in a fast-paced environment. The role is fully

A leading Telecommunications service provider in the United Kingdom is seeking 1st and 2nd Line Support specialists. In this desk-based role, you will provide technical assistance, analyze systems, and rectify network issues while ensuring excellent customer service. Ideal candidates should have pri

The role includes assisting with IT systems, logging helpdesk requests, and participating in a Windows 11 upgrade project. An educational trust in London seeks an IT Apprentice to provide technical support and develop key skills in networking and software. Ideal candidates should possess excellent c

This role involves providing first-line technical support, managing support tickets, and diagnosing hardware and software issues. A managed IT services provider based in the United Kingdom is seeking a motivated 1st Line Helpdesk Support Engineer with a passion for IT and a desire to learn. Ideal ca

A fast-growing managed service provider in London is seeking a Level 1 SD Agent to deliver client-focused support in a high-paced environment. This position offers a supportive workplace with a vision of being 'the best job that someone ever had'.

A global investment organisation is seeking a Service Desk Analyst to provide exceptional first- and second-line support within their IT team. The ideal candidate will have strong experience in Microsoft operating systems and 365, along with a proactive mindset and excellent communication skills.

My client is seeking a 1st line IT Support Engineer to join their rapidly growing team based in Finchley, London. Excellent training and financial support for industry certifications. Provide remote support to resolve problems that the customer is facing relating to any aspect of their IT.

A leading IT consultancy in Leamington Spa is seeking an IT Support Analyst to join their collaborative team. This full-time, on-site role requires proven experience in an MSP environment, strong knowledge of IT systems like Windows Server and Microsoft 365, as well as excellent troubleshooting skil

A leading quick-service retail brand in Greater London is hiring an IT Support Analyst to provide first-class IT support across stores and remote locations. Key responsibilities include managing user accounts, supporting hardware and software, and maintaining business systems. Ideal candidates will

A leading SaaS company in the UK is looking for a 1st Line IT Support Engineer to join their award-winning team. You will respond to and resolve customer queries while assisting with software testing. In this role, you will provide exceptional support, engaging clients and managing their use of the

An IT recruitment agency is seeking a 1st Line IT Support Engineer for a full-time position in Midsomer Norton. The position offers a salary range of £24,000 to £26,000, making it a great opportunity to start your journey in the IT industry. The successful candidate will work with a high-performin

Able to anticipate and understand customer expectations and ensure customer requirements are met and expectations appropriately managed. Support 400+ employees remotely and 8,000+ students remotely. This is a great opportunity for someone who has some experience in IT Support but is seeking a new po

A leading IT services company in London is seeking 1st and 2nd Line Support Engineers to join their expanding technical team. The roles involve providing on-site and remote support to boutique hospitality clients, troubleshooting hardware and software issues, and managing escalations. Ideal candidat

The successful candidate will provide high-quality technology support, manage incidents effectively, and maintain customer communication. Ideal applicants should possess strong customer service skills, knowledge of Windows 10 and Microsoft Office 365, and familiarity with ITSM software. A prominent

Ideal candidates should have prior experience in software support and strong communication skills. A leading software house is seeking a Software Support Engineer to join their expanding team. The position involves supporting clients through various software issues while providing training in SQL.

End user support for the UK sites to a 1st and 2nd line level. Administration and maintenance of the local IT infrastructure (UPS, ACs). Servers - lifecycle old hardware, create and monitor installation requests, replace faulty fan/disk etc.