Credit Control
hace 22 días
Peterlee
The CompanyCredit Controller | County Durham | £27,165 + benefitsThis is an excellent opportunity to join a fast-paced business on the outskirts of Peterlee with a strong national presence, a collaborative culture and ongoing investment in both people and process improvement. The business operates in a busy, operationally focused environment and is looking for someone who can bring energy, resilience and strong relationship management skills to a varied credit control role.The RoleAs Credit Controller, you will take ownership of a large and varied ledger, supporting the timely recovery of customer payments. The role involves working closely with both external customers and internal teams in a high-volume environment. Key responsibilities • Manage outstanding debt and ensure customer payments are collected in line with agreed credit terms., • Review customer accounts, credit ratings and payment terms to support order release decisions., • Communicate with customers by phone, email and letter regarding overdue balances, held orders and invoice queries., • Build strong working relationships with customers to support effective account management and debt resolution., • Negotiate payment arrangements and resolve overdue balances in a professional and commercial manner., • Maintain accurate customer account records, notes and sales ledger information., • Work cross-functionally with finance and operational colleagues to resolve queries and improve processes., • Support continuous improvement within the credit control functionAbout YouWe are keen to speak with candidates who already have experience in credit control or accounts receivable and who enjoy working in a fast-moving, team-oriented environment. You will ideally have:, • Proven experience in credit control or accounts receivable., • Strong communication, negotiation and customer service skills., • Confidence managing high-volume outbound contact and difficult conversations professionally., • Strong attention to detail and accuracy., • Good systems skills, including Microsoft Excel., • The ability to manage multiple priorities and work effectively in a busy environment., • A collaborative style and the ability to build relationships internally and externally.Package & Benefits, • Salary of £27,165., • Full-time position, 40 hours per week., • Hybrid working and flexibility (3 days office 2 days working from home), • Employee benefits platform and retail discounts., • Training and development support, including qualifications where appropriate., • Opportunity to join a growing business with long-term progression potential.