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REED Business Support is working with a well established organisation in Newcastle upon Tyne, supporting them with the recruitment of a Spare Parts Team Leader. This is a key leadership role where you will not only manage and develop a team of Coordinators but also take ownership of your own portfolio of customer accounts, suppliers, and orders. You will play a vital role in driving performance, improving processes, and supporting commercial growth by combining strong leadership with a customer focused, detail driven approach. Key Responsibilities Parts Coordination and Customer Management • Manage your own portfolio of customer enquiries and parts orders from quotation through to invoice and completion, • Act as the escalation point for key customers and resolve complex issues efficiently, • Build and maintain strong relationships with OEM suppliers, escalating performance issues where required, • Ensure accurate and up-to-date records are maintained in CRM (Dynamics 365) and Business Central, • Oversee team compliance with SLAs including response times and delivery expectations Team Leadership and Development • Lead, mentor, and develop a team of Spare Parts Coordinators, • Conduct regular 1:1s, performance reviews, and annual appraisals, • Set clear KPIs covering operational output and proactive sales activity, • Drive team capability through training and knowledge sharing, • Hold weekly team meetings to review pipeline, orders, and improvement actions, • Address performance issues constructively and promptly Commercial Growth • Shift team activity from reactive processing to proactive sales engagement, • Drive quotation follow ups, upselling, and re-engagement of dormant accounts, • Ensure strong margin management, escalating exceptions where necessary, • Collaborate with internal teams (Operations, Service, Sales, Workshop, etc.) to maximise opportunities, • Provide accurate data and insights to support commercial strategy and customer reviews Reporting and Compliance • Deliver weekly performance reports on team output, pipeline, and key accounts, • Ensure compliance with QHSE and ISO standards, • Support system improvements in Dynamics 365 and Business Central, • Promote continuous improvement across processes and performance Experience and Skills Requied • Proven experience in a B2B parts or technical sales environment, • Hands on experience managing orders from quotation through to invoicing, • Previous experience leading or supervising a small team, • Strong track record of improving team performance and driving proactive sales activity, • Confident dealing with customer escalations and supplier negotiations, • Strong CRM experience (e.g., Dynamics 365), • Proficient in Microsoft Office and ERP/order management systems, • Knowledge of international shipping, customs, and Incoterms Personal Attributes • Hands-on, lead from the front approach, • Proactive and results driven, • Strong problem solving and organisational skills, • Calm under pressure, especially during escalations, • Passionate about developing others and building high performing teams, • Professional, honest and reliable Hours of Work: Monday – Thursday, 8:30am – 5:00pm Friday - 8:30am – 3:30pm Please note that this role is fully office based.

At Algolia, we’re proud to be a pioneer and market leader in AI Search, empowering 17,000+ businesses to deliver blazing-fast, predictive search and browse experiences at internet scale. Every week, we power over 30 billion search requests — four times more than Microsoft Bing, Yahoo, Baidu, Yandex, and DuckDuckGo combined. In 2021, we raised $150 million in Series D funding, quadrupling our valuation to $2.25 billion. This strong foundation enables us to keep investing in our market-leading platform and serving incredible customers like Under Armour, PetSmart, Stripe, Gymshark, and Walgreens. As a Customer Success Engineer at Algolia, you will play a key role in ensuring our customers adopt, implement, and scale our search and discovery platform successfully. You’ll partner closely with customers to deliver high-quality technical onboarding, solution design, best-practice guidance, and hands-on implementation support. This role is ideal for someone who is deeply curious, loves solving complex technical problems, and is energised by learning and applying new technologies including modern development patterns, cloud infrastructure, and emerging AI capabilities. You’ll work across a variety of customer architectures and use cases, helping teams design performant, scalable solutions while championing technical excellence. You will also support our Professional and Expert Foundation offerings, acting as a technical owner for assigned accounts and ensuring smooth delivery through clear communication, rigorous documentation, and thoughtful stakeholder alignment. Success in this role means being proactive, reliable, and collaborative, balancing customer-facing delivery with internal best practices such as accurate time tracking, strong documentation habits, and ongoing knowledge sharing. If you’re excited by the idea of shaping customer outcomes, diving into new tools and technologies, and working in a team that values craftsmanship, curiosity, and continuous learning, we’d love to meet you. YOUR ROLE WILL CONSIST OF • Act as a consultant on a variety of customers, delivering ad-hoc services tailored around their needs, • Scope, shape and present technical workshops to drive Algolia’s adoption, • Advise Algolia’s customers on the best technical and industry practices around search implementation and optimisation, • Work closely with your account’s Customer Success Manager to ensure the customer’s long term health through a world-class support experience., • Work across the organisation and escalate as necessary for confirmation of solutions or other options., • Partner with Product Teams and Engineering to develop subject matter expertise and serve as a product expert to your customers., • Develop, maintain and present comprehensive case status reports to customers on a regularly scheduled meeting., • Proactively identify and work with the customer to resolve technical risks and bottlenecks., • Provide guidance on how to optimise the use of their environment. YOU MIGHT BE A FIT IF YOU HAVE • Functional knowledge of at least one programming language such as: JavaScript, Java, PHP, C#, Objective-C, Swift, Ruby, Python, • Experience with REST API, database management, and web development technologies, • Experience delivering technical workshops of various nature (training, knowledge transfer, implementation, code review), • Strong desire to help people solve problems with the ability to explain complex technical concepts to a broad audience, • Proficiency in communicating complex technical issues to both technical and non-technical audiences via phone and email channels, • Excellence in time management, task prioritisation, and evaluation of situational urgency, • Travel to customers' locations may be required, • Fluency in German and English NICE TO HAVE • Familiarity with iOS & Android platforms., • Experience supporting open-source projects & their GitHub communities., • Experience with Shopify, Magento, and Salesforce a plus #LI-remote FLEXIBLE WORKPLACE STRATEGY: Algolia’s flexible workplace model is designed to empower all Algolians to fulfill our mission to power search and discovery with ease. We place an emphasis on an individual’s impact, contribution, and output, over their physical location. Algolia is a high-trust environment and many of our team members have the autonomy to choose where they want to work and when. We have a global presence with offices in Paris, NYC, London, Sydney and Bucharest, however we also offer many of our team members the option to work remotely either as fully remote or hybrid-remote employees. Positions listed as "Remote" are only available for remote work within the specified country. Positions listed within a specific city are only available in that location - depending on the role it may be available with either a hybrid-remote or in-office schedule. WE’RE LOOKING FOR SOMEONE WHO CAN LIVE OUR VALUES: • GRIT - Problem-solving and perseverance capability in an ever-changing and growing environment., • TRUST - Willingness to trust our co-workers and to take ownership., • CANDOR - Ability to receive and give constructive feedback., • CARE - Genuine care about other team members, our clients and the decisions we make in the company., • HUMILITY - Aptitude for learning from others, putting ego aside. We’re looking for talented, passionate people to help build the world’s best search and discovery technology. We value autonomy, diversity, and collaboration. We’re committed to creating an inclusive workplace where everyone is respected and supported—regardless of race, age, ancestry, religion, sex, gender identity, sexual orientation, marital status, color, veteran status, disability, or socioeconomic background. IMPORTANT NOTICE FOR CANDIDATES - Recruitment Fraud Notice We’ve recently seen an increase in recruitment scams targeting job seekers. To help protect yourself, please keep the following in mind: • Our open positions may appear on third-party job boards, but the best way to apply safely is directly through our careers page., • All genuine communication from Algolia will come from an @algolia.com email address. If you receive an email from someone claiming to work at Algolia who does not have an @algolia.com email address, please do not respond or share any personal information., • We’ll never ask for payments, purchases, or financial details during the hiring process. READY TO APPLY? If you share our values and our enthusiasm for building the world’s best search & discovery technology, we’d love to review your application!

🚀 We’re on a mission to make money work for everyone. We’re waving goodbye to the complicated and confusing ways of traditional banking. After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as and bank accounts, we offer , , a and in the UK, with more exciting things to come beyond. Our UK customers can also , and _ with us. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We’re not about selling products - we want to solve problems and change lives through Monzo ❤️ _ ✨ UK Remote | 💰£68,200 - £84,500 + _ ✨ ⭐Our Telecoms team We’re building a small team to work on telecoms products, and are looking to hire great people with deep industry expertise who can help us build market leading operations and service. The Complaints and Vulnerable customers lead sits at the heart of this, developing processes and driving strategy to resolve customer problems as they develop, and to ensure compliance with UK regulations including the Ofcom general conditions. 🔑You’ll play a key role by… • Strategic delivery: Drive our strategy and approach for handling complaints and vulnerable customers., • Compliance and regulatory insight: Act as a source of knowledge on Ofcom regulations within the product team., • Policies: Own our complaints and vulnerable customer policies for telecoms, ensuring compliance and effectiveness., • Product Development: Provide a complaints and Vulnerable Customer lens to product development to ensure that we are building an accessible and inclusive product., • Operational Delivery: Ensure accurate, efficient, compliant, and delightful delivery of key operational elements of the customer journey. Leading through influence: While this is a strategic role, rather than a line managing role, we’ll expect you to work closely with the operations team, upskilling people and creating a culture of resolution, empathy and care. 🤩 We’d love to hear from you if… • Have significant experience in complaints or vulnerable customers for a MNO, MVNO or telecoms provider (preferably mobile, but fixed line will also be considered), • A subject matter expertise in OfCom regulations., • Are excited by building and scaling a complaints function from scratch to serve millions of people., • Are willing and able to lead by example and resolve customer complaints yourself., • A proven mentor with a track record of elevating frontline teams, fostering a culture of continuous improvement, and equipping support agents to handle complex cases with both technical precision and genuine empathy., • Enjoy 'getting things done' and achieving tangible outcomes., • Thrive in ambiguity, ask incisive questions, and take a structured approach to problem-solving., • Are analytical in developing scalable operational strategies., • Pride yourself on strong attention to detail., • Work collaboratively with people at all levels and across functions and cultures., • Having experience working for or with financial services companies or banks would be advantageous but not essential., • Comfortable with travel to one of our UK based offices, this will be semi-regular. Not ticking every box? That’s totally okay! Studies show that women and people of colour might hesitate to apply unless they meet every single requirement. At Monzo, we’re dedicated to creating a diverse and welcoming team. If you’re passionate about this role and keen to learn and grow with us, we encourage you to apply— even if you don’t have everything that's listed just yet. Drop us your application, we’d love to hear from you! 🙌 What’s in it for you 💰 £68,200 - £84,500 + Share Options ⏰ We offer flexible working hours and trust you to work enough hours to do your job well, and at times that suit you and your team. 📚 £1,000 learning budget each year to use on books, training courses and conferences. 🏡 We will set you up to work from home; all employees are given Macbooks and for fully remote workers we will provide extra support for your work-from-home setup. ➕ Plus lots more! _. 🌈 The application journey has 3 key steps • 30 minute Recruiter Call., • 60 minute role specific competency based interview with the telecoms and operations teams., • 60 minute values competency based interview. We have some guidelines on using Artificial Intelligence (AI) to ace an application and interview at Monzo. _ The closing date for applications is Wednesday 4th February 2026 at 5pm GMT. We may close this role once we have enough applications for the next stage. Please submit your application as soon as possible to make sure you don’t miss out. #LI-REMOTE Equal opportunities for everyone Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our , 2024 and 2024 _ We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status. If you have a preferred name, please use it to apply. We don't need full or birth names at application stage 😊

The role is remote for people based in the UK What is the job? We are looking for a hands-on, delivery-focused Business Change Specialist to help turn improvement ideas into real, operational change. This role is about making things happen - quickly - in a fast-growing, highly regulated health-tech environment. You will work across the business to implement projects big and small, with a strong focus on improving the end-to-end patient journey. From mapping processes and fixing friction points to embedding new ways of working, you’ll be on the ground driving change, not just designing it. You’ll partner closely with teams throughout the business and a Project Manager on larger initiatives, while owning and delivering your own portfolio of improvements. You will need to be comfortable with pace, ambiguity, and getting stuck in wherever the biggest impact sits. This is an ideal role for someone with strong Lean and customer-journey experience who is pragmatic, scrappy, and biased to action - someone who thrives in a start-up environment and takes real satisfaction from shipping improvements that stick and make life better for patients and teams alike. What will you be doing? Deliver improvement initiatives end-to-end, from problem definition through to implementation and measurable outcomes. Work across the business to lead and support hands-on implementation of changes, ensuring solutions are practical, adopted by teams, and embedded into day-to-day operations. Map, analyse, and improve end-to-end patient journeys, identifying sludge and friction, process defects, and root causes. Apply Lean Six Sigma tools to diagnose issues, design countermeasures, and drive rapid, iterative improvement. Own discrete projects and workstreams, while supporting the wider business on larger programmes as required. Translate insights into clear process documentation (process maps, SOPs, work instructions, controls). Facilitate workshops to align stakeholders on current state, future state, and implementation actions. Coordinate delivery across cross-functional teams, keeping momentum in a fast-paced, changing environment. Track and report on outcomes to ensure changes improve patient experience, efficiency, and quality. Identify risks, blockers, and dependencies early and escalate pragmatically, whilst remaining solution-oriented. Drive standardisation and right-first-time ways of working across operational teams. Use data, customer feedback, and complaints insights to prioritise and shape improvements. Support change adoption through training, communication, and ongoing feedback loops. Act as a versatile problem-solver, able to get stuck into any type of business improvement as priorities shift. Operate with an agile, “get things done” start-up mindset, adapting quickly and prioritising delivery over perfection. Define success measures of initiatives at the outset and use these to validate success/control once delivered. Ensure all changes are compliant with relevant clinical/pharmaceutical regulation and other internal governance requirements. What do you need? Proven experience implementing operational or customer journey improvements in a fast-paced highly-regulated environments. Demonstrable ability to move quickly from analysis to action and deliver tangible change. Solid stakeholder management and facilitation skills across cross-functional teams. Experience supporting project delivery or working within structured and semi-structured project environments. Willingness to travel to Winnersh to meet stakeholders from time to time What we offer: Competitive salary 25 days holiday (rising to 27 after one year and 30 after two years) + bank holidays 5% matched pension Cycle-to-work scheme Enhanced Maternity & Paternity Leave Opportunities for development and growth A dynamic and supportive work environment About Montu Montu UK is a leading digital health company specialising in cannabis-based medicines (CBPM). We are committed to transforming lives by improving access to safe, effective treatments and offering an exceptional standard of care. Our dynamic and supportive work environment is the perfect place for you to grow professionally while making a meaningful impact on patients’ lives.

?? We're Hiring: Senior Client Success Manager (Remote/Hybrid, UK-based) Looking to take your client success career to the next level? Join a fast-growing company transforming risk management in the aviation industry. We're looking for a Senior Client Success Manager to build and nurture long-term relationships with key enterprise clients. This role is all about driving retention, delivering value, and being a strategic partner to some of the most recognisable names in aviation. ?? What You'll Be Doing: Lead onboarding and ongoing training for new clients especially large, multi-stakeholder accounts Act as the trusted advisor for your accounts, owning everything from regular check-ins to QBRs Build client Success Plans that tie to real-world business outcomes Own retention and renewals, including growing multiyear contracts and uncovering upsell opportunities Partner cross-functionally with Sales, Product, Tech, and Marketing to make the client experience exceptional Use product usage data to spot risks and opportunities and act on them fast Capture and escalate feedback to drive meaningful product improvements Mentor junior CS team members and act as a point of escalation when things get complex ? What You Bring: Proven experience managing high-value client relationships in B2B SaaS Great communicator confident with C-suite and comfortable leading tough conversations Strong commercial instincts and a proactive mindset Able to juggle multiple priorities and stakeholders with ease Hands-on experience with CS platforms (bonus if you've used Planhat) Sphere Digital Recruitment currently have a variety of job opportunities across digital so feel free to get in touch with us to find out how we can help you. Please take a look at our website. Sphere is an equal opportunities employer. We encourage applications regardless of ethnic origin, race, religious beliefs, age, disability, gender or sexual orientation, and any other protected status as required by applicable law. If you require any adjustments or additional support during the recruitment process for any reason whatsoever, please let us know.

Are you a skilled and proactive Senior Business Central Developer looking to take the lead on complex development projects in a fast-growing, international environment? Join our English subsidiary and shape the future of our highly customised ERP landscape. In this pivotal role, you will • act as lead developer on new projects and Business-as-Usual (BAU) enhancements, • take full ownership of Business Central development tasks, • drive upgrades from On-Prem to SaaS environments, • support and mentor junior developers, • play a key role in improving our development processes and workflows You’ll be joining a dynamic, collaborative team where your technical expertise and structured way of working will make a real difference. If you're ready to bring your deep knowledge to a business with exciting growth plans – we’d love to hear from you. Technical skills • 7+ years of experience in AL development for Microsoft Dynamics 365 Business Central, • Experience working with a Microsoft Partner, • Strong expertise in Business Central upgrades (On-Prem to SaaS), • Proficient in using Azure DevOps for version control and structured release processes, • Excellent debugging and problem-solving skills, • Solid understanding of Business Central architecture and best practices, • Ability to handle multiple development streams and priorities Soft skills • Strong sense of ownership and accountability, • Collaborative mindset and experience mentoring junior developers, • Structured, methodical, and professional approach to work, • Adaptable and patient – comfortable in a continuously improving environment, • Fluent communication skills Nice to have • Familiarity with Git workflows, pull requests and branch management in Azure DevOps, • Experience across various Business Central versions, • Competitive salary, • Working in the environmental sector, • A hybrid working model allowing a minimum of two remote working days per week, • High flexibility in working hours, • 25 days annual leave, • Joint team events, such as tegos Winter Olympics, summer parties and more, • Individual training and coaching to help you develop professionally and personally, • Gym membership, • E-mobility: With job bike and/or company car, • Coverage of company pension scheme and important supplementary life/health insurances, • Exclusive employee discounts and offers from well-known brands every monthtegos Systems Ltd. // Deb Mitchell // Development & Technical Architecture // King St 76 // M2 4NH Manchester

Group Billings Senior Job type – Full time, 40 hours per week Contract type – Permanent Hybrid working – 2 days office – 3 days working from home (after successful probation) Location- Guildford, Surrey Closing Date: 17th August 2025 About us K2 Corporate Mobility is a leading B2B provider of comprehensive global mobility services to multi-national companies relocating their most valued employees. We manage and broker services through our global partner network and operate as a true business partner – an extension of our clients’ HR functions. We uniquely provide genuine single point of contact accountability for HR teams and assignees throughout the international relocation process. Headquartered in Guildford, UK, K2 serves every location worldwide via our regional hubs located in North America, Europe, Scandinavia, Middle East, Africa, Asia and Australia. Managing a global network of over 1,000 specialist approved partners worldwide, K2 specialises in delivering an extraordinarily high standard of service on every assignment. Our skilled teams deliver international mobility support to blue chip clients across all continents, supporting HR teams in over 15 industries- from financial services to global retailers. We’re independent, ambitious, entrepreneurial, diligent go-getters and we believe in delivering only the best for our customers. What sets us apart is our people. We employ the best and allow them to be the best they can be. K2 has the unique family feel, and the successful candidate will not just be joining a company, but also the K2 Family. Why we need you.. At K2 Corporate Mobility, we believe that our people are our greatest asset. We are looking for a dedicated and detail-oriented individual to join our team as a Group Billing Senior. Your expertise in billing operations, combined with your ability to mentor and guide a team, will be crucial in ensuring our billing processes are accurate and efficient. You will be joining a dynamic and collaborative team that values innovation, precision, and a strong sense of ownership. If you are someone who thrives in a fast-paced environment, has a keen eye for detail, and is passionate about delivering exceptional service, we would love to have you as part of the K2 family. Therefore, if you possess the K2 family spirit and ethics and has the necessary skills to perform the above role as detailed in the experience section, please apply submitting a CV and covering letter. More information can be found at: _ If you want to know more about our people and culture visit our LinkedIn and Twitter pages #K2corporatemobility The Role The Group Billing Senior is responsible for supporting the Group Billing Manager on delivering monthly billing targets. This involves supporting and guiding the team as well as providing training where required. Ensuring the team are meeting required KPI’s Reporting to the Group Billing Manager, the Group Billing Senior will work and support various key stakeholders to ensure service delivery is being met. Providing reports and updates on a regular basis Main Duties and Responsibilities • Supervise and manage day-to-day billing operations to ensure accuracy and compliance with company policies., • Review invoices for completeness and accuracy and generate complex billing clients regular reporting, • Act as a first point of escalation for complex or non-standard invoicing cases, • Reconcile billing discrepancies and resolve customer billing issues promptly., • Collaborate with internal teams, including Finance, Sales, and Customer Service, to ensure seamless billing processes., • Develop and implement best practices to streamline billing procedures., • Maintain standard operating procedures (SOPs), client-specific billing instructions, and training materials, • Train and mentor Billing Coordinator staff, providing guidance and support as needed., • Prepare and analyze billing reports and provide insights to management., • Ensure compliance with applicable laws and regulations related to billing and financial reporting., • Provide supporting documentation for auditors Experience: Skills /Abilities & Knowledge • Strong billing experience in a multi-client or multinational environment, • Attention to detail and a strong sense of ownership over invoice accuracy, • Interpersonal skills., • Able to manage workload independently and act as a mentor to junior team members., • Ability to communicate effectively face to face or in writing and able to adapt your communication style relevant to the level., • Ability to motivate oneself, other individuals (within the team and the wider K2 family) & the team., • Effective organisation and delegation skills., • Forward planning and strategic thinking, with the ability to realize objectives into fruition., • Commercial awareness., • Ability and knowledge of mentoring, to bring the best out in individuals., • Knowledge of credit control., • Knowledge of general accounting procedures., • Ability to meet deadlines., • Adaptable to change and works well under pressure. Training and Education • Experience in the complex billing environments with global operations., • Knowledge of financial regulations and compliance standards., • Proficiency in Microsoft Excel and other financial analysis tools. Benefits 25 days annual leave increasing with years of service Birthday leave Enhanced Maternity & Paternity pay Remote working policy Private Medical Insurance after 1 years’ service Death Inservice (x4 times salary) Electric Car scheme Role related Bonus Company Cash Plan Great Place To Work® Boilerplate At the beginning of 2025, K2 was recertified globally as a Great Place To Work®. _ is the global authority on workplace culture. To obtain the Great Place To Work® accreditation, a company must show that everyone who works for them has a consistently positive experience. They must prove that their leaders are caring and foster an environment in which everyone has a purpose, can contribute new ideas, and is able to access the resources that they need to thrive in their role. As part of the Great Place To Work® certification, companies are scored within areas including trust, values, and leadership. K2’s Trust Index score is 90%, our Values score is 88%, and our Leadership Effectiveness score is 92%. These scores provide us with further proof that we have built a business which nurtures, inspires and challenges our people, giving them everything they need to perform at the highest level. The result? A passionate team, perfectly positioned to deliver an exceptional customer experience. K2 are a Disability Confident Committed Employer. Equal Opportunities: K2 has a strong commitment to achieving equality of opportunity and expects all employees to implement and promote this in their own work. Health and Safety: K2 is committed to a healthy and safe working environment and expects all its employees to implement and promote its policy in all aspects of their work. All candidates require proof that they have the right to work. Satisfactory references will be required and undertake a pre-employment health check. Please contact the HR team at _ if you need reasonable adjustments to participate in the recruitment process. We look forward to hearing from you.

About the Role\n\nOn behalf of our client we are seeking an experienced, forward-thinking, and fully qualified Head of HR / Director of People to join the Senior Leadership Team (SLT). This is a pivotal role for a visionary people leader who can apply strong, inspirational leadership skills to promote and embed a diverse, inclusive, and high-performance culture across the organisation.\n\nReporting directly to the Managing Director, you will be at the forefront of shaping the company’s future through its most important asset—its people. With a strategic, data-driven mindset and a proven record of implementing innovative people solutions, you will align HR initiatives with the company's long-term business goals while effectively leading, mentoring, and upskilling a small, dedicated HR team.\n\nKey Responsibilities\n\nStrategic HR Leadership & Governance\n\n Formulate and implement a comprehensive 5-year HR strategy and operational plan designed to support the achievement of the broader macro business plan.\n\n Serve as an active member of the Senior Leadership Team, providing expert professional advice to executives and senior management on employment law, HR policy, best practice, and workforce development.\n\n Hold full accountability for corporate compliance with current employment legislation, professional industry standards, and regulatory policies.\n\n Budget and manage the annual HR department finances efficiently to maximize ROI on people initiatives.\n\nPerformance, Talent & Culture Development\n\n Champion a high-performance culture focused on successful outcomes, continuous development, and the devolution of day-to-day HR responsibilities to line managers.\n\n Design, launch, and lead a modernized performance review programme that actively supports continuous professional development for all employees.\n\n Oversee the creation, monitoring, and execution of robust training, learning and development (L&D), and succession plans across the business.\n\n Act as an internal executive coach, mentoring senior colleagues to identify leadership strengths and organizational development needs.\n\n Promote inspirational leadership by visibly demonstrating company values and championing the leadership behavior framework.\n\nOperational Excellence & Employee Experience\n\n Lead, support, and develop a small internal HR team, increasing their capability, sharing industry best practices, and ensuring elite professional standards.\n\n Conduct ongoing strategic reviews of the company’s occupational health provision, employee welfare programmes, and staff benefits/reward packages to maximize retention.\n\n Design and implement standardized, high-quality onboarding processes to ensure a seamless candidate-to-employee transition.\n\n Create and oversee a progressive Diversity, Equality, and Inclusion (DE&I) roadmap that aligns with company values, business commitments, and commercial strategy.\n\n Determine and track relevant Key Performance Indicators (KPIs) tied directly to corporate incentive and reward schemes.\n\nData-Driven Insight & Change Management\n\n Apply extensive analytical knowledge to translate People metrics, HRIS data, and statistical reports into actionable boardroom insights and trend-adjustments.\n\n Lead the continuous improvement agenda, focusing on engagement activities, workplace welfare, and maximizing organizational productivity.\n\n Drive smooth change management initiatives across the business, guiding teams through structural transformations with minimal operational disruption.\n\nIdeal Candidate Profile\n\nExperience & Qualifications:\n\n Proven track record in a Senior HR Business Partner, HR Manager, or similar strategic HR leadership role.\n\n Strong commercial acumen with a verified history of translating complex business needs into effective people strategies.\n\n Relevant professional HR qualification (e.g., CIPD Level 7 or equivalent experience) with an ongoing commitment to continuous professional development.\n\n Tech-savvy with a data-driven approach, possessing practical experience working with modern HRIS platforms and advanced people analytics tools.\n\nEssential Behavioral Competencies:\n\n Exceptional HR Knowledge: Advanced understanding of talent acquisition, employee engagement, cultural change frameworks, pay/reward structures, and L&D structures.\n\n Strategic & Analytical Thinking: Ability to confidently interpret HR data, spot macro-trends, and convert findings into clear resourcing adjustments.\n\n Emotional Intelligence: A high level of empathy, self-awareness, and active listening, with the natural ability to navigate complex interpersonal dynamics.\n\n Relationship Management: Outstanding people skills with a history of building trust and nurturing highly collaborative relationships at all levels of the business.\n\n Resilience & Adaptability: The confidence to give expert advice under pressure and thrive within a fast-paced, evolving environment.\n\nTo Apply\n\nIf you are an inspirational, data-driven HR leader ready to make a defining impact on an organisation’s future growth, apply online today

We are seeking an experienced Registered Manager to lead our children’s residential home, ensuring the highest standards of care, compliance and outcomes for young people.\n\nRequirements:\n\n \n\n Management experience within young people’s residential services\n\n \n\n RMA / NVQ 4 in Leadership & Management / ILM Level 5 (or willingness to commence within 3 months)\n\n \n\n Excellent working knowledge of Children’s Homes National Minimum Standards & The Children’s Act 2010\n\n \n\n Ability to cope with emotionally challenging situations and remain calm under pressure\n\nWhat we offer:\n\n \n\n Competitive salary + performance-related bonus\n\n \n\n Supportive and progressive organisation with clear career pathways\n\n * \n\n Ongoing training and professional development\n\nIf you are a strong, compassionate leader ready to make a real difference in the lives of young people, we’d love to hear from you.\n\nSCR social care is committed to safeguarding and protecting the welfare of vulnerable adults / children as a priority. This is reflected in our pre-employment checks and requirement to verify and check the identity and references of all applicants

Sales Engineer\n\n£50,000–£55,000 + Bonus\nNortheast\n\nOur client is seeking a technically minded and commercially driven Sales Engineer to manage and develop distributor relationships across the Northeast. This role would suit someone currently working within plumbing, electrical, hardware, technical building products, or a related sector, with experience selling through distribution channels.\n\nKey Responsibilities of the Sales Engineer:\n\n Act as the primary technical and commercial contact for distributor partners across the region.\n\n Build strong, professional relationships with key distributor personnel and decision-makers.\n\n Support distributors with stock profiling, inventory management, and product range optimisation.\n\n Manage stock returns and stock cleansing activities in line with company procedures.\n\n Identify and develop opportunities with non-stocking distributors, working closely with internal sales teams to secure new stockists.\n\n Introduce and promote new product ranges into distributor networks.\n\n Deliver product training and technical support to distributor staff at basic to intermediate level.\n\n Coordinate contractor training sessions alongside distributors and technical engineers, particularly around new product launches and industry regulation updates.\n\n Attend relevant trade shows, industry exhibitions, and regional events.\n\n Generate and pass on project opportunities and contractor leads to Key Account Managers.\n\nThis is a field-based role, typically involving four days on the road and one day working from home for planning and administration. Reporting directly to the Regional Sales Manager.\n\nTerritory Coverage:\nYO,SR,TS,CA,NE &DL\n\nPackage:\n\n £50,000–£55,000 basic salary (depending on experience)\n\n Performance-related bonus\n\n Pension scheme\n\n Private medical insurance (single cover)\n\n Group income protection\n\n 25 days holiday plus bank holidays\n\n * Holiday purchase scheme – option to buy or sell up to 5 additional days annually

My client is seeking a highly organised and detail-oriented Document Controller to join a growing team in Gateshead. This is an excellent opportunity to become part of a successful HVAC and building services business, supporting the management and control of company documentation across projects, Planned Preventative Maintenance (PPM) contracts, and compliance frameworks.\n\nThe successful candidate will play a key role in ensuring company documentation, certifications, and compliance records remain accurate, up to date, and readily available to support business operations, audits, accreditations, and client requirements.\n\nLocation: Gateshead (Hybrid opportunities available)\nHours: Monday to Friday, 07:30am - 4:30pm\nPay Rate: £13.22 per hour\n\nKey Responsibilities\n\nDocument Control & Records Management\n\n Control, maintain, and update company documentation, ensuring only the latest approved versions are in circulation.\n Complete project-related forms and reports.\n Manage daily job administration and reporting activities.\n Maintain structured digital and physical filing systems for policies, procedures, project documentation, and compliance records.\n Implement and manage document version control, approval workflows, and document registers.\n Ensure documentation is stored, issued, and archived in accordance with company procedures and audit requirements.\n\nISO Compliance Support\n\n Assist in maintaining ISO management systems, including ISO 9001, ISO 14001, and ISO 45001 where applicable.\n Support internal and external audits by preparing documentation, records, and evidence.\n Track corrective actions, document updates, and procedural changes following audits.\n Assist with continuous improvement initiatives by ensuring documentation remains current and compliant.\n\nSafeContractor & Constructionline Administration\n\n Manage and maintain SafeContractor and Constructionline accreditations.\n Upload, update, and review required documentation, including policies, procedures, insurance certificates, training records, and risk assessments.\n Monitor renewal dates and ensure submissions are completed accurately and on time.\n Liaise with internal teams to gather evidence required for accreditations and audits.\n\nHealth, Safety & Compliance Documentation\n\n Assist with the management of Risk Assessments and Method Statements (RAMS) and other health and safety documentation.\n Ensure relevant documentation is distributed to clients, engineers, and subcontractors as required.\n Maintain records of certifications, insurance policies, and compliance-related documentation.\n\nCoordination & Communication\n\n Act as the central point of contact for document-related enquiries.\n Purchase materials and consumables and raise purchase orders through Joblogic.\n Liaise with project managers, engineers, HR, and senior management to collect, review, and distribute documentation.\n Support the completion of Pre-Qualification Questionnaires (PQQs), tender submissions, and client compliance packs.\n\nSystems & Continuous Improvement\n\n Support document control processes within company systems such as Joblogic, SharePoint, and other document management platforms.\n Identify opportunities to improve document control and compliance procedures.\n Assist with compliance-related projects as the business continues to grow.\n\nPerson Specification\n\nEssential Skills & Experience\n\n Previous experience in document control, administration, or compliance support.\n Excellent organisational skills and attention to detail.\n Strong written communication skills.\n Ability to manage multiple deadlines, documents, and audit requirements simultaneously.\n Professional, reliable, and able to maintain confidentiality.\n\nDesirable Skills & Experience\n\n Experience within the HVAC, construction, engineering, or building services sectors.\n Familiarity with ISO standards (9001, 14001, and 45001).\n Experience managing SafeContractor and/or Constructionline accreditations.\n Knowledge of health and safety and compliance documentation.\n\nPersonal Attributes\n\n Methodical and process-driven approach.\n Proactive and dependable.\n Comfortable working to audit and compliance deadlines.\n* Strong team player with the ability to collaborate across departments.\n\nKinetic plc is a Recruitment Consultancy with over 40 years' experience delivering staffing solutions to the engineering, manufacturing and technical industries.\n\nKinetic plc treats all applications confidentially and we review all submissions.\n\nThose that do not meet the specification may not be contacted but their CV retained to be considered against future opportunities.\n\nIND1

Branta is seeking a highly organized, proactive, and commercially minded Business Support Coordinator to step into a hands-on leadership role within our fast-paced contract support division.\n\nAs the Business Support Coordinator, you will play a critical role in driving, leading, and developing the divisional administrative function. You will be accountable for fostering a high-performing, engaged, and operationally efficient contract support team that consistently delivers high-quality customer excellence and enables business growth.\n\nKey Responsibilities\n\n \n\n Hands-on Delivery: Lead the day-to-day activities of the contract support admin team while managing a significant portion of the team’s workload (including invoicing, customer portals, and sending quotes).\n\n \n\n Performance Culture: Create a positive, inclusive, and high-performing team environment where administration colleagues feel valued, motivated, and aligned with company priorities.\n\n \n\n Coaching & Mentoring: Conduct regular 1-to-1 performance snapshots to support internal communication, deliver structured training, and mentor team apprentices.\n\n \n\n Resource Optimization: Manage team holiday schedules and collaborate with other divisional BSCs to ensure seamless, business-wide administrative coverage.\n\nOperational Excellence\n\n \n\n Financial Oversight: Oversee, audit, and quality-check end-to-end invoicing processes, ensuring absolute accuracy and the timely resolution of billing queries.\n\n \n\n Workflow Analysis: Monitor administrative workflows, identify bottleneck vectors utilizing insights from the data team, and implement solutions to boost day-to-day efficiency.\n\n \n\n Customer Governance: Act as an escalation point to resolve complex customer issues effectively, maintaining the highest standards of internal communication and service delivery.\n\n \n\n Continuous Improvement: Support wider business initiatives, including software system enhancements, management reporting, and continuous improvement projects.\n\nThe Ideal Candidate\n\n \n\n System Expertise: Hands-on knowledge of maintenance sofftware.\n\n \n\n Portal Competency: Fully competent across a diverse range of Client Portals and billing networks.\n\n \n\n IT Literacy: Competent with the Microsoft Office Suite (Word, Excel spreadsheets, Outlook).\n\n \n\n Management Capability: Proven experience in team management, resource planning, or supervising a busy contract support/helpdesk team.\n\n * \n\n Attributes: High level of attention to detail, exceptional communication and influencing skills across all organisational levels, and the ability to stay calm under operational stretch.\n\nApply online today or contact Astrid Camacho at Branta Recruitment for more information

An excellent opportunity has arisen for an experienced Tax Adviser to join my clients team in their Newcastle offices.\n\nDuring this role, you will be delivering bespoke tax advisory projects over a wide range of personal and business tax areas, serving the needs of clients and our non-tax staff.\n\nJob overview:\n\n• Minimise client churn by being genuinely proactive with clients, identify opportunities to deliver ‘wow’ moments with clients and manage client expectations\n• Mitigate risk when giving specialist tax advice so the company or client doesn’t face any unexpected or adverse impacts as a result of the advice\n• Happy to contribute to the company’s marketing plan through, for example, attending events, building own network or drafting content for use in the company’s marketing channels\n• To act as a role model demonstrating high standards of work performance, achievement and conduct\n• Work to achieve productivity targets and exceed specific role requirements and KPIs\n• Keep yourself up-to-date with: technical updates, especially changes in tax regulations\n• Attend technical and soft skills/management training/leadership courses as identified\n• Invest in own skillset to be able to deliver a proactive business advisor service to help own clients achieve their business and personal goals\n• Work positively with clients to help the company gain a high client satisfaction score.\n• Demonstrate behaviour in accordance with company’s values\n\nRole Requirements:\n\n• CTA qualified or qualified by experience (with 3+ years’ experience of providing tax advice to clients)\n• PQE desirable but not a deal breaker\n• Corporate Tax experience is preferred\n• Adapts style to needs of situation\n• Analytical but able to see the “bigger picture”\n• Strong business acumen and commercial awareness\n• Understand impact on others\n• Ability to meet targets & deadlines\n• Ability to prioritise workload and exceed expectations of clients\n• Ability to balance needs of the business and the client\n\nWhats on offer:\n\n• Participation in our Four Day Working Week (after successfully completing probationary period)\n• Paid time off to volunteer and help the community in a way you are passionate about\n• At least 25 days holiday plus bank holidays. Additional holidays will accrue from your third year of being in our team\n• Your birthday off each year, if it is a normal working day, to do something special\n• Team development days\n• Flexible working hours\n\nShould you have any questions or wish to apply please do not hesitate to contact Clear Legal and Financial Recruitment.\n\nPlease Note: Due to the number of applications we receive we may be unable to respond to every application directly. If you have not heard from us within 3 working days, please assume your application has been unsuccessful

Sales Consultant\n\nSafestyle, a trusted household brand in the UK for over 30 years, is now seeking ambitious and results-driven self employed sales professionals to join our dynamic and friendly team.\n\nAs a field sales consultant you will start your Safestyle journey with a fantastic market leading sales induction that will equip you with extensive knowledge of our business and products, ensuring you provide our customers with the best-in-class experience. Additionally, we offer pre-qualified leads and a first-class sales training course with ongoing support to help you continuously improve and achieve success.\n\nWe understand the importance of work-life balance, which is why this role offers flexibility and the opportunity to manage your own schedule.\n\nWe are certain, if you have exceptional communication skills, confidence, enthusiasm and the wow factor you’ll have what it takes to succeed in this self-employed role with uncapped earning potential!\n\nWe require all candidates to have a valid UK driving licence and their own vehicle, as this is a field-based role that involves travel to customer appointments.\n\nApply Now!\n\nOur Company is committed to monitoring & aligning its Policies with up-to-date Government guidance on reducing the spread of respiratory infections in the workplace. Through the Company’s value of “Succeed Together” we are committed to Equality, Diversity and Inclusion. We recruit the ‘best person for the job’ regardless of any protected characteristics as defined by the Equality Act 2010 creating an inclusive working environment and culture for our employees

We are looking for a highly motivated and adaptable Multiskilled Operator to join our team. In this role, you will act as an expert operator across multiple operational areas, applying core processing principles to handle various waste streams and convert them into Cemfuel.This is a dynamic, hands-on position that goes beyond routine operations. You will play a key role in supporting site performance, safety, and continuous improvement while contributing across a wide range of operational and technical activities.Key Responsibilties:Safely operate plant and equipment following proceduresWork flexibly across different operational areasSupport maintenance, inspections, and troubleshootingRespond to emergencies and report safety concernsMaintain housekeeping standards and wear PPEMeet throughput targets and maintain accurate recordsParticipate in training and continuous developmentAssist with general site duties as requiredDo you have what it takes?Other Essential Skills:Computer literacy especially in Microsoft Word, Excel and OutlookProblem-solving skillsCool under pressureDesirable Skills:Health & safety qualification (IOSH)Knowledge of solvent processing and blending principles and tools.Forklift truck licence.Driving licence to assist with learning of site shunter, van tanker, hook loader etc.Permit trainingFirst aid at workExperience in chemicals / waste industryEmergency response experienceWhat's in for you?Competitive salary £26,650.00 + Quarterly Bonus6% Contributory PensionFlexible benefits (access to our benefits platform for discounts and cash back on shopping purchases, gyms and leisure activities, cycle to work scheme and dedicated wellbeing centre)TPBN1_UKTJ

Therapeutic Care Lead:\nAt 360 CAMHS, we're passionate about helping children and young people achieve positive outcomes through therapeutic, relationship-led care.\nWe're looking for compassionate, motivated and emotionally intelligent individuals to join our CAMHS services as a Therapeutic Care Lead.\nThis is a unique opportunity to combine direct work with young people, leadership development and quality improvement while building a rewarding career in mental health, therapeutic care and service leadership.\nWe're also proud to be recognised as one of the Sunday Times Best Places to Work 2026 (Medium Organisation Category), reflecting our commitment to creating a positive, supportive and rewarding workplace for our people.\nThe Role:\nAs a Therapeutic Care Lead, you'll work directly with children and young people while supporting care teams to deliver safe, consistent and high-quality care.\nYou'll help create positive outcomes by building meaningful relationships, promoting therapeutic practice and supporting service quality across multiple settings.\nWhat You'll Do:\n Build positive and therapeutic relationships with children and young people\n Support young people with emotional, behavioural and mental health needs\n Coach and support care teams to deliver outstanding care\n Act as a positive role model for therapeutic and person-centred practice\n Carry out quality spot-check visits across services\n Support care planning, reviews and service improvement\n Promote trauma-informed and relationship-based approaches\n Support new staff through induction and guidance\nWorking Pattern:\nThis is a 37-hour per week contract, typically including:\n 2 x 12-hour shifts working directly with young people across days, nights and weekends\n 6 hour shift to complete 2-3 spot check visits per shift\n 7 hour, dedicated admin day for documentation, audits and quality improvement\nDuring your first six weeks, you'll complete a structured induction programme Monday-Friday, 9am-5pm, designed to provide you with the knowledge, skills and confidence needed to succeed in the role.\nWhat We're Looking For:\nEssential:\n Passion for supporting children and young people\n Strong communication and relationship-building skills\n Empathy, resilience and professionalism\n Ability to positively influence and support others\n Experience working in care, support, education, mental health or a related setting\nDesirable:\n Degree in/studying Psychology, Mental Health Nursing, Health & Social Care, Criminology, Social Work or a related subject\n NVQ Level 3 Health & Social Care (or equivalent)\n Experience supporting young people with mental health, behavioural or emotional needs\n Full UK Driving Licence\nCareer Pathway & Benefits:\nLooking to start a meaningful career where you can make a real difference?\nAs a Therapeutic Care Lead, you'll gain valuable experience supporting children and young people while developing skills relevant to careers in psychology, mental health, social work, nursing, therapy and leadership.\nWhat We Offer:\n Competitive salary of £28,000 - £30,000 per year\n Mileage reimbursement\n Specialist training in therapeutic practice, safeguarding, leadership and complex care\n Regular supervision and support from experienced leaders and clinicians\n Opportunities to contribute to service development and quality improvement projects\n Employee wellbeing support and ongoing professional development\nCareer Progression:\nWe're committed to developing our people and offer clear progression pathways into leadership, quality, workforce development and operational roles, including Deputy Manager, Registered Manager and other specialist positions across 360 Care Group.\nBuild valuable experience, develop your career and make a lasting impact on the lives of children and young people.\nSafeguarding:\nSafeguarding is at the heart of everything we do. All roles are subject to safer recruitment checks, including an Enhanced DBS check, full employment history and references.\nDisclaimer:\nThis role has an anticipated start date of September

Principal / Associate Transport Planner (Development Planning)\n\nLocation: Newcastle / Gateshead\n Salary: £53,000 - £67,000 (DOE)\n Type: Full-Time | Permanent\n\nPrincipal / Associate Transport Planner\n\nA growing and highly respected transport planning and infrastructure consultancy is looking to appoint a Principal or Associate Transport Planner to join its North East team. \nThis is an excellent opportunity for an experienced development planning professional who is looking to take the next step in their career, lead projects, manage client relationships and play an important role in the continued growth of an established consultancy. \nThe business provides transport planning, highways design, drainage and infrastructure advice across a broad range of sectors, working with both public and private sector clients on residential, commercial, employment, education, healthcare, logistics, regeneration and mixed-use developments throughout the UK.\n\nThe Role\n\nYou will lead the delivery of development planning projects from initial feasibility through to planning approval, providing strategic transport advice and technical expertise across a diverse portfolio of schemes. \nThe role will involve managing and reviewing Transport Assessments, Transport Statements, Travel Plans, access appraisals and junction capacity assessments, whilst maintaining strong relationships with clients, local authorities and wider project teams. \nYou will work closely with senior leadership, helping to drive project delivery, support junior team members and contribute towards business growth. There is genuine opportunity to take on additional responsibility over time, making this an ideal move for someone looking to progress further within a growing consultancy environment. \nProjects range from residential developments and strategic land promotion through to commercial schemes, healthcare facilities, education projects, employment sites and major regeneration developments, ensuring a varied and interesting workload.\n\nWhat We're Looking For\n\nStrong experience within development-led transport planning consultancy.\nExperience preparing and reviewing Transport Assessments, Transport Statements and Travel Plans.\nGood understanding of the UK planning process and development planning environment.\nExperience liaising with Local Highway Authorities, clients and project stakeholders.\nStrong report writing and communication skills.\nAbility to manage multiple projects and deadlines effectively.\nExperience mentoring junior staff would be advantageous.\nProficiency with industry software including TRICS, TEMPro, ARCADY, PICADY, LinSig and Junctions software.\nChartered status or progress towards a professional qualification would be beneficial but is not essential.\n\nWhy Apply?\n\nThis consultancy has built a strong reputation for delivering practical and commercially focused transport planning advice while maintaining a collaborative and supportive culture. \nYou'll join a business with a strong pipeline of residential and commercial development work, alongside education, healthcare, infrastructure and regeneration projects. The team offers the opportunity to work closely with experienced senior professionals while having genuine influence over project delivery and client relationships. \nFor ambitious candidates, this role offers a clear route towards more senior leadership responsibilities as the business continues to grow across the North East and wider UK market.\n\nBenefits\n\nCompetitive salary and annual reviews\nPerformance-related bonus opportunities\nHybrid working arrangements\nPension scheme\nProfessional membership support\nOngoing CPD and training\nClear progression opportunities\nCollaborative team culture\nDiverse project portfolio and strong workload\nIf you are seeking a transport planning role and want a strong option at a consultancy that can support your growth, apply directly or contact Michael from Aldwych Consulting on (phone number removed)\n\nAldwych Consulting values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are happy to discuss reasonable adjustments and/or additional arrangements as required to support your application.\n\nCandidates must be eligible to live and work in the UK.\n\nFor the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business

Site Manager – Façade Replacement (Newcastle)\n\nRole Overview\n\nAs Site Manager, you will be responsible for the day-to-day management of façade replacement and external envelope refurbishment works on site, ensuring projects are delivered safely, efficiently, on programme, and to the highest quality standards.\n\nWorking closely with the Project Manager and Construction Manager, you will coordinate labour, subcontractors, materials, and site logistics while maintaining strict compliance with Health & Safety legislation and project specifications. The successful candidate will possess strong analytical skills, enabling them to identify risks, resolve technical issues, monitor project performance, and implement practical solutions to ensure successful project delivery.\n\nKey Responsibilities\n\nManage the daily operations of façade replacement and cladding remediation projects.\n\nSupervise direct labour, subcontractors, and specialist façade installers.\n\nEnsure all works are completed safely, on programme, within budget, and to the required quality standards.\n\nCoordinate site activities, deliveries, plant, scaffolding, and access systems.\n\nConduct daily site inspections to monitor workmanship, quality, and Health & Safety compliance.\n\nReview drawings, specifications, and installation details to ensure accurate construction.\n\nIdentify technical issues and implement effective solutions in collaboration with design and project teams.\n\nMonitor progress against programme and report delays, risks, and mitigation measures.\n\nProduce and review RAMS, permits, inspection records, and quality documentation.\n\nEnsure all site records, daily diaries, progress reports, and photographic evidence are maintained accurately.\n\nCarry out quality inspections and ensure defects are identified and rectified promptly.\n\nCoordinate snagging activities through to practical completion.\n\nLiaise with clients, consultants, residents, and other stakeholders professionally.\n\nEnsure materials are delivered, stored, and installed in accordance with manufacturer recommendations.\n\nMonitor subcontractor performance and productivity.\n\nParticipate in weekly planning and coordination meetings.\n\nReport accidents, near misses, and HSE visits in accordance with company procedures.\n\nAnalytical Responsibilities\n\nThe successful candidate will demonstrate strong analytical and problem-solving abilities by:\n\nMonitoring programme performance and identifying potential delays before they impact delivery.\n\nReviewing installation methods and sequencing to improve productivity and efficiency.\n\nAnalysing quality trends and implementing corrective actions.\n\nIdentifying commercial and operational risks throughout the project lifecycle.\n\nInterpreting construction drawings, technical specifications, and façade details.\n\nSupporting project reporting through accurate data collection and progress analysis.\n\nUsing site performance metrics to drive continuous improvement.\n\nContinuous Improvement\n\nYou will contribute to the ongoing development of project delivery by:\n\nPromoting best practice in façade installation and quality assurance.\n\nSupporting continuous improvement of Health, Safety, Environmental, and Quality standards.\n\nIdentifying opportunities to improve site productivity and efficiency.\n\nEncouraging collaboration across project teams.\n\nSupporting training and mentoring of junior site personnel.\n\nGeneral Requirements\n\nMaintain high standards of professionalism and confidentiality.\n\nEnsure full compliance with company policies and statutory regulations.\n\nDemonstrate excellent organisational and communication skills.\n\nManage competing priorities while maintaining attention to detail.\n\nBuild positive working relationships with clients, consultants, suppliers, and subcontractors.\n\nMaintain accurate project documentation and reporting.\n\nDemonstrate initiative and the ability to work independently while supporting the wider project team.\n\nPerson Specification\n\nQualifications\n\nEssential\n\nHNC/HND or equivalent qualification in Construction or a related discipline (or significant industry experience).\n\nSMSTS.\n\nCSCS Managers Card.\n\nFirst Aid at Work.\n\nFull UK Driving Licence.\n\nExperience & Skills\n\nEssential\n\nProven experience as a Site Manager on façade replacement, cladding remediation, or external envelope projects.\n\nStrong understanding of rainscreen cladding, external wall insulation (EWI), render systems, brick slip systems, curtain walling, windows, and fire remediation works.\n\nExcellent leadership and people management skills.\n\nStrong analytical and problem-solving ability.\n\nAbility to interpret technical drawings and specifications.\n\nExperience managing scaffolding, temporary works, and specialist subcontractors.\n\nStrong organisational and planning skills.\n\nHigh attention to detail and commitment to quality.\n\nGood commercial awareness.\n\nProficient in Microsoft Office and digital site reporting systems.\n\nDesirable\n\nExperience delivering occupied residential refurbishment projects.\n\nKnowledge of the Building Safety Act, PAS 9980, and fire remediation standards.\n\nExperience using Asta Powerproject or Microsoft Project.\n\nSafety & Compliance\n\nThe successful candidate should hold or be willing to obtain:\n\nAsbestos Awareness\n\nTemporary Works Coordinator\n\nScaffold Inspection\n\nSafe Working at Height\n\nRAMS\n\nFire Marshal\n\nManual Handling\n\nEnvironmental Awareness (SEATS)\n\nPASMA (desirable)\n\nIPAF (desirable)

Project Manager – Façade Replacement (Newcastle)\n\nRole Overview\n\nAs Project Manager, you will be responsible for the successful delivery of façade replacement and external envelope refurbishment projects across Newcastle and the surrounding region. You will oversee all aspects of project delivery from pre-construction through to completion, ensuring works are completed safely, on programme, within budget, and to the highest quality standards.\n\nReporting directly to the Construction Manager, you will lead site teams, coordinate subcontractors, manage client relationships, and ensure compliance with all health, safety, quality, and environmental requirements.\n\nKey Responsibilities\n\nManage façade replacement and cladding refurbishment projects from mobilisation through to practical completion.\n\nCoordinate site operations to ensure projects are delivered safely, on time, within budget, and to specification.\n\nEnsure full compliance with Health & Safety legislation, company procedures, and CDM regulations.\n\nLead and manage site managers, supervisors, direct labour, and specialist façade subcontractors.\n\nAct as the primary point of contact for clients, consultants, residents, and key stakeholders throughout the project lifecycle.\n\nMonitor programme performance and implement recovery plans where required.\n\nCoordinate procurement of façade materials, access systems, scaffolding, mast climbers, and plant.\n\nEnsure installation works meet specification, manufacturer requirements, and quality standards.\n\nOversee inspection and testing procedures, ensuring all quality documentation is completed.\n\nReview and approve subcontractor progress prior to payment applications.\n\nIdentify project risks and implement mitigation strategies.\n\nAttend progress meetings and prepare regular reports covering programme, commercial performance, quality, and Health & Safety.\n\nLiaise closely with design teams to resolve technical and construction issues.\n\nManage variations, site instructions, and contractual documentation.\n\nOversee snagging, commissioning, and final handover to ensure client satisfaction.\n\nEnsure all project documentation is submitted accurately and within required timescales.\n\nContinuous Improvement\n\nYou will contribute to the continued development of the business by:\n\nPromoting best practice in façade installation and project delivery.\n\nSupporting continuous improvement of Quality, Environmental, and Management Systems (QEMS).\n\nIdentifying efficiencies and implementing practical solutions.\n\nEncouraging collaborative working across all project stakeholders.\n\nSupporting training and development of site personnel.\n\nDriving a culture of safety, quality, and continuous improvement.\n\nGeneral Requirements\n\nMaintain the highest standards of professionalism and confidentiality.\n\nEnsure compliance with company policies, Health & Safety legislation, and environmental standards.\n\nDemonstrate excellent organisational, communication, and leadership skills.\n\nManage multiple priorities while maintaining attention to detail.\n\nBuild strong relationships with clients, consultants, suppliers, and subcontractors.\n\nRespond effectively to changing project requirements and programme demands.\n\nReport any incidents, HSE visits, or significant project issues to senior management immediately.\n\nPerson Specification\n\nQualifications\n\nEssential\n\nDegree or HNC/HND in Construction Management, Civil Engineering, or related discipline.\n\nSMSTS.\n\nCSCS Managers Card.\n\nFirst Aid at Work.\n\nFull UK Driving Licence.\n\nExperience & Skills\n\nEssential\n\nProven experience managing façade replacement, cladding remediation, or external envelope projects.\n\nStrong understanding of rainscreen cladding, brick slip systems, render systems, curtain walling, windows, and external wall insulation.\n\nExperience managing scaffolding and temporary works.\n\nStrong client-facing and stakeholder management skills.\n\nExcellent leadership and team management abilities.\n\nCommercial awareness and budget management experience.\n\nAbility to manage multiple subcontractors simultaneously.\n\nExcellent IT skills including Microsoft Office and project management software.\n\nDesirable\n\nExperience delivering projects under the Building Safety Act and PAS 9980 guidance.\n\nKnowledge of fire remediation and combustible cladding replacement.\n\nExperience using Asta Powerproject or Microsoft Project.\n\nSafety & Compliance\n\nThe successful candidate should hold or be willing to obtain:\n\nAsbestos Awareness\n\nTemporary Works Coordinator\n\nScaffold Inspection\n\nSafe Working at Height\n\nRAMS\n\nFire Marshal\n\nManual Handling\n\nEnvironmental Awareness (SEATS)\n\nFace Fit Testing Awareness (desirable)\n\nPASMA and IPAF (desirable)

Job Title: Health & Safety Manager\n\nOverview\n\nAs Health & Safety Manager, you will lead the delivery of a proactive, business-focused health and safety strategy across the organisation. You will ensure full compliance with all relevant legislation while fostering a culture where safety, wellbeing, and operational excellence go hand in hand.\n\nReporting to the Quality and Systems Director, you will act as a trusted advisor to senior leadership—driving continuous improvement, managing risk effectively, and embedding best practice across all areas of the business.\n\nCore Values\n\nThe organisation places strong importance on recruiting the right person for the right role. Core values shape the culture and expected behaviours:\n\nIntegrity\nActing with honesty and strong ethical standards while building positive working relationships.\n\nRespect & Accountability\nTrusting in each other’s abilities, taking responsibility for actions, and contributing to team success.\n\nPride & Passion\nValuing individual contributions and demonstrating commitment to excellence.\n\nQuality\nDelivering services in line with established management systems and best practice.\n\nInnovation\nEmbracing new ways of working to drive efficiency and continuous improvement.\n\nKey Responsibilities\n\nLead day-to-day Health & Safety management across operations, including:\n\nRisk assessments and method statements\n\nSite inspections\n\nNew site setup (H&S files)\n\nAccident investigations and corrective actions\n\nDevelop and maintain Health & Safety policies and procedures, ensuring compliance with legislation.\n\nTake strategic responsibility for HSEQ performance, driving standards and improving risk control.\n\nProduce clear reports, procedures, and guidance to support decision-making.\n\nCollaborate with operational teams to identify risks and embed continuous improvement.\n\nProvide expert advice on Safety, Health, Environmental, and Quality matters.\n\nEnsure compliance with legislation, client standards, and contractual obligations.\n\nSupport development and monitoring of HSEQ plans, including KPIs and targets.\n\nPromote a strong safety culture and shared accountability across the organisation.\n\nManage industry accreditations and ensure ongoing compliance.\n\nAct as the main contact for regulatory bodies.\n\nDevelop and deliver health & safety communications and campaigns.\n\nDesign and deliver internal training to improve awareness and compliance.\n\nContinuous Improvement & Professional Standards\n\nDrive continuous improvement initiatives across the business.\n\nSupport development of internal systems and procedures.\n\nPromote collaboration and high professional standards.\n\nMaintain a strong client-focused approach to service delivery.\n\nProfessional Expectations\n\nMaintain confidentiality and comply with all policies and safety standards.\n\nDemonstrate strong communication and interpersonal skills.\n\nBuild positive relationships with colleagues and stakeholders.\n\nShow initiative, sound judgement, and effective prioritisation.\n\nDeliver high-quality work with minimal supervision.\n\nUnderstand organisational structure, values, and management systems.\n\nReport any regulatory visits to line management promptly.\n\nNote: Responsibilities may evolve in line with business needs.\n\nPerson Specification\n\nQualifications\n\nEssential:\n\nNEBOSH qualification\n\nDesirable:\n\nAdditional relevant professional certifications\n\nExperience & Skills\n\nEssential:\n\nSignificant HSEQ experience within a construction environment\n\nExperience working across multiple sites\n\nStrong written and verbal communication skills\n\nAbility to engage and influence stakeholders at all levels\n\nKnowledge of accredited management systems and compliance requirements\n\nSelf-motivated with the ability to work independently\n\nDesirable:\n\nBroader construction industry experience\n\nTechnical & Safety Competencies\n\nEssential:\n\nValid CSCS Card\n\nIOSH certification\n\nSMSTS\n\nFirst Aid at Work\n\nTemporary Works Co-ordinator\n\nSafe Working at Height\n\nLifting Operations Appointed Person\n\nBREEAM Training\n\nTrain the Trainer (Risk Assessment, Asbestos Awareness, Manual Handling, Abrasive Wheels)\n\nKnowledge & Other Requirements\n\nEssential:\n\nStrong understanding of Health, Safety, Environmental, and Quality legislation\n\nCommitment to high professional and ethical standards\n\nAbility to handle confidential information appropriately\n\nFlexible, proactive, and solutions-focused approach

Branta is seeking a highly organized, proactive, and commercially minded Senior Administraor to step into a hands-on leadership role within our fast-paced contract support division.\n\nAs the Senior Administrator, you will play a critical role in driving, leading, and developing the divisional administrative function. You will be accountable for fostering a high-performing, engaged, and operationally efficient contract support team that consistently delivers high-quality customer excellence and enables business growth.\n\nKey Responsibilities\n\n \n\n Hands-on Delivery: Lead the day-to-day activities of the contract support admin team while managing a significant portion of the team’s workload (including invoicing, customer portals, and sending quotes).\n\n \n\n Performance Culture: Create a positive, inclusive, and high-performing team environment where administration colleagues feel valued, motivated, and aligned with company priorities.\n\n \n\n Coaching & Mentoring: Conduct regular 1-to-1 performance snapshots to support internal communication, deliver structured training, and mentor team apprentices.\n\n \n\n Resource Optimization: Manage team holiday schedules and collaborate with other divisional BSCs to ensure seamless, business-wide administrative coverage.\n\nOperational Excellence\n\n \n\n Financial Oversight: Oversee, audit, and quality-check end-to-end invoicing processes, ensuring absolute accuracy and the timely resolution of billing queries.\n\n \n\n Workflow Analysis: Monitor administrative workflows, identify bottleneck vectors utilizing insights from the data team, and implement solutions to boost day-to-day efficiency.\n\n \n\n Customer Governance: Act as an escalation point to resolve complex customer issues effectively, maintaining the highest standards of internal communication and service delivery.\n\n \n\n Continuous Improvement: Support wider business initiatives, including software system enhancements, management reporting, and continuous improvement projects.\n\nThe Ideal Candidate\n\n \n\n System Expertise: Hands-on knowledge of maintenance sofftware.\n\n \n\n Portal Competency: Fully competent across a diverse range of Client Portals and billing networks.\n\n \n\n IT Literacy: Competent with the Microsoft Office Suite (Word, Excel spreadsheets, Outlook).\n\n \n\n Management Capability: Proven experience in team management, resource planning, or supervising a busy contract support/helpdesk team.\n\n * \n\n Attributes: High level of attention to detail, exceptional communication and influencing skills across all organisational levels, and the ability to stay calm under operational stretch.\n\nApply online today or contact Astrid Camacho at Branta Recruitment for more information

About the job\n\nStorm Tempest Property Consultancy are now entering an exciting and challenging new phase of growth and development in the North of England, which includes expansion of our Hebburn and Manchester offices. To ensure our success, we are keen to attract new talent with the right skills to complement our existing team.\n\nThe role of Fire Risk Assessor will support our increasing commissions to undertake Fire Risk Assessments, Passive Fire Surveys and Fire Door Surveys.\n\nWith a competitive salary + bonus including support / funding for continuous development and training, this is an excellent opportunity for someone to develop their career in fire safety and enjoy career progression with a forward-thinking company.\n\nSalary: £38-48k negotiable dependent on qualifications and experience.\n\nWe are looking for exceptional people to apply who can demonstrate or are prepared to develop the experience and skills in the areas outlined in this recruitment pack.\n\n25 days annual leave rising to 30 days plus Bank Holidays.\n\nQualifications, Knowledge & Experience\n\n Nationally recognised Fire Risk Assessment Qualification\n\n Member of the Institution of Fire Engineers (IFE) / Institute of Fire Safety Managers (IFSM)\n\n Minimum 1 years experience undertaking fire risk assessments\n\n Sound knowledge of The Regulatory Reform (Fire Safety) Order 2005, Fire Safety Act 2021 and Building Safety Act\n\n Demonstrable knowledge and understanding of the principles and practices of Management of Fire Safety\n\n IT literate with strong MS Office skills\n\nResponsibilities\n\n Conduct thorough fire risk assessments in various buildings and facilities.\n\n Utilise Microsoft Office and IT skills to document and analyse assessment findings.\n\n Provide recommendations for improving fire prevention measures.\n\n Collaborate with stakeholders to ensure adherence to fire safety regulations.\n\n Stay updated on industry standards and best practices for fire risk assessment.\n\nJob Type: Full-time 37 hours per week (plus overtime)\n\nBenefits:\n\n Company pension\n\n Free parking\n\n On-site parking\n\n Sick pay\n\n Work from home (Hybrid working consisting of site work and a mix of office and home working).\n\nWe are looking for exceptional people to apply who can demonstrate or are prepared to develop the experience and skills in the areas outlined in this recruitment pack. If you are interested in applying for this role please contact Dave Stilling for an informal chat on (phone number removed).\n\nJob Type: Full-time\n\nBenefits:\n\n Company pension\n\n Free parking\n\n On-site parking\n\n Sick pay\n\n Work from home\n\nExperience:\n\n Fire Risk Assessment: 2 years (required)\n\nLicence/Certification:\n\n * Nationally recognised Fire Risk Assessment Qualification (required)\n\nWork Location: In person

An ambitious, dynamic and passionate Sales Manager with a track record of developing high-performing sales teams required by a world leading capital equipment manufacturer. \n \nBASIC SALARY: £55,000 - £60,000 \n \nBENEFITS: \n· OTE £70,000 \n· Company Car \n· Group Pension \n· Mobile & Laptop \n· 26 Days Holiday \n \nLOCATION: Northern England \n \nCOMMUTABLE LOCATIONS: Manchester, Leeds, Hull, Newcastle, Liverpool, Carlisle, Bradford \n \nJOB DESCRIPTION: Sales Manager, Commercial Manager, National Sales Manager - Capital Equipment \n \nWe are looking for a passionate Sales Manager to manage a team of 3, as well as dealing with some of the most high profile accounts, who has a strong emphasis on coaching that creates a high performing team that is resilient and helps develop people to be what good looks like amongst their peers. \n \nYou will be proficient in value proposition based commercial arguments and selling techniques. The successful candidate will demonstrate strong relationship building skills that deliver wins for the business and our customers and create a team environment that is focused on our values of; shared risk, trust, respect, integrity and simplicity. \n \nKEY RESPONSIBILITIES: Sales Manager, Commercial Manager, National Sales Manager - Capital Equipment \n \nAs our Sales Manager, you will; \n· Lead , inspire and develop a high-performing sales team through coaching and mentoring \n· Foster a culture of continuous learning, professional development and accountability \n· Drive collaboration and motivation, ensuring a strong results-orientated team dynamic \n· Lead high-value sales negotiations, ensuring optimal outcomes for both customers and the business \n· Implement a value proposition-based selling approach to differentiate offerings and drive successful \n· Develop and implement a national sales strategy aligned with business objectives \n· Set and track key sales KPI's, ensuring alignment with revenue and growth targets \n· Build and maintain strong relationships with key customers and stakeholders \n· Act as a trusted advisor, ensuring customer needs are met with tailored solutions \n \nPERSON SPECIFICATION: Sales Manager, Commercial Manager, National Sales Manager - Capital Equipment \n \nTo be successful in your application for our Sales Manager role, you will; \n \n· Ideally a proven track record of field based sales leadership and coaching experience \n· Have experience in business development and account management \n· Have experience in value proposition sales - this is essential \n· Possess knowledge of capital equipment sales would be an advantage but not essential \n· Have strong negotiating and closing skills \n· Be adaptable with an openness to learning and development, able to adjust strategies in response to market changes \n \nThis role offers significant opportunity for an ambitious, experienced professional with a desire to develop their career with a growing and forward-thinking company and group with a track record and plans for strong growth. \n \nWe want someone who is driven to succeed and looking for an opportunity to work within a multinational organisation that offers extensive freedom of action and which has room to invest and very ambitious plans. \n \nTHE COMPANY: \n \nPart of a multi $billion international group, we are one of the world's largest manufacturers of standard and bespoke capital equipment used across a diverse range of industries (transport & logistics, food and drink processing, rail, mining and aggregates, industrial manufacturing, waste & recycling, pharmaceutical, petro-chemical). \n \nWe pride ourselves on being a leading provider of industrial weighing scales, tailored to meet the diverse needs of businesses across various sectors as well as setting the standard for service excellence in the UK. \n \nWhy join this Company? \n \n· The opportunity to join a very large multinational organisation \n· We have an active policy of promotion from within and offer the genuine opportunity to develop your career within the business and group \n· This position will be challenging but also tremendously rewarding, coaching, mentoring and training are an integral part of our culture \n· A first-class remuneration package including a highly competitive salary, bonus, pension, and other benefits normally associated with an international group. \n \nIt is highly likely you will have worked in any of the following roles, Sales Manager, Sales Director, Commercial Manager, Sales Team Leader, Field Sales Manager, National Account Manager, Key Account Manager, Service Sales Manager \n \nINTERESTED? Please click apply. You will receive an acknowledgement of your application. \n \nWallace Hind Selection, alongside our client embrace diversity, champion equality, and foster inclusion to create a work environment where everyone belongs and thrives. \n \nPlease Note: Wallace Hind Selection have been chosen as the retained recruitment partner of our client and therefore any direct applications to our client from candidates or agencies will be forwarded on to us direct. \n \nREF: IP18461, Wallace Hind Selection

Matchday & Events Accessibility Officer\n\nCasual\n\nNewcastle upon Tyne\n\n£13.78 per hour\n\nClosing Date: 15th June 2026\n\nBe part of something bigger. Champion inclusion for every supporter.\n\nWe are the heartbeat of the city. A club with bold ambitions on a global stage and deep roots in our community. If you’re driven to raise the bar and make an impact, you’ll find the platform, the people and the pride to do your best work here.\n\nThis is a great opportunity to develop, learn and make a real contribution in a fast-paced and exciting environment.\n\nAbout the role\n\nTo be the first point of contact for all Matchday and Event accessibility queries, issues and complaints. Help to ensure the provision and delivery of safe, inclusive and accessible facilities and services. Support in removing barriers for all supporters and in particular, those with accessibility requirements. To provide support to diverse fans with accessibility needs at all domestic home matches. To provide excellent customer service at all times.\n\nRole Requirements\n\n• Knowledge and experience of the Equality Act 2010.\n\n• Perform duties with due regard to club policies, procedures and legislative requirements at all times.\n\n• Ensure implementation of the club’s health & safety, safeguarding, welfare and equality policies.\n\n• Ensure working practices comply with relevant legislation, including GDPR.\n\n• Undertake CPD and additional training as identified.\n\n• Reliability and flexibility to work during evenings, weekends and public holidays as required by Match and Event Schedule.\n\nWhat you’ll do\n\n• Build relationships with fans with accessibility needs.\n\n• Support supporters with accessibility needs during entry and egress, including the Accessibility Passport Scheme.\n\n• Log and investigate accessibility issues and complaints.\n\n• Log feedback and report incidents.\n\n• Work alongside Wellbeing Officers and matchday operational teams.\n\n• Support with facilitating matchday accessibility services, such as Audio Description Commentary, Ear Defenders and Sensory Backpacks.\n\n• Attend pre-match and post-match safety briefings.\n\n• Provide exceptional customer service.\n\n• Support anti-discrimination policies and practices.\n\n• Any other reasonable duties.\n\nThe team\n\nYou’ll be part of a friendly, supportive and dedicated team who will help you settle in and succeed. We value curiosity, teamwork and a positive approach.\n\nTo view the full job description, please click here.\n\nUnited As One.\n\nWe’re committed to equality, diversity and inclusion and believe in equal opportunities for all. We recognise that the diversity of our people is one of our greatest strengths. We work together to reflect the communities we serve and to maintain an inclusive environment in which everyone can be their authentic self and is enabled to achieve their full potential.\n\nSafeguarding\n\nWe’re committed to being a place where everyone is safe, heard, valued and able to thrive so we place high value on the safeguarding and welfare of everyone we engage with.\n\nThis position is UK based and requires proof of the right to live and work in the UK. All job offers are conditional upon background checks, including reference history, DBS checks, and verification of your eligibility to work. Please note, we do not sponsor applicants without the right to work in the UK.\n\nRecruitment Agencies – please note that we do not accept unsolicited candidate details. Any candidates submitted without request will be considered direct applicants

Location: Newcastle\n\nSalary: £50k – £60k\n\nWe are currently seeking an experienced EHS Manager to join a niche specialist manufacturer of high-quality precision components, used in the semiconductor and photonics industry. With over 100 years of expertise, they operate complex manufacturing processes involving high-temperatures, flame fusion and industrial gases.\n\nReporting directly to the MD, this EHS Manager role will act as the site's EHS expert, ensuring legal compliance, driving best practice, and embedding a strong safety culture within a high-hazard manufacturing environment.\n\nRequirements:\n\n NEBOSH Diploma (or equivalent).\n\n Experience in a senior EHS position within manufacturing or industrial operations.\n\n Strong knowledge of UK Health, Safety and Environmental legislation.\n\n Experience with COSHH, DSEAR, risk assessments, and high-hazard processes.\n\n Strong accident investigation and root cause analysis experience.\n\n Experience managing occupational health programmes.\n\n Experience delivering EHS training and driving positive safety culture change.\n\n Strong auditing, compliance, and management systems experience

We are seeking a results-driven Helpdesk Manager to lead our central Facilities Management (FM) Helpdesk. The helpdesk acts as the core operational hub for our building services, processing end-to-end maintenance and estates workflows for our clients.\n\nYou will take full operational ownership of the department—leading a high-performing helpdesk team, managing service escalations, monitoring performance metrics, and optimizing our central CAFM system to ensure all tasks are resolved within contractual SLAs and KPIs.\n\nKey Responsibilities\n\n \n\n Team Leadership: Direct, motivate, and coach the helpdesk team. Set clear performance targets, manage staff schedules, and oversee training and annual appraisals.\n\n \n\n SLA & KPI Compliance: Monitor operations to ensure all reactive and planned preventative maintenance (PPM) tasks are addressed efficiently. Analyze trends to drive continuous service improvement.\n\n \n\n CAFM System Ownership: Act as the internal system expert. Ensure data integrity, audit the asset database, oversee upgrades, and train staff on system functionality.\n\n \n\n Escalation & Client Care: Resolve complex customer complaints or service delays. Maintain strong relationships with clients, contractors, and technical supervisors.\n\n \n\n Financial Administration: Oversee the coding and processing of invoices, manage monthly financial reports (rechargeable works, accruals), and control department procurement.\n\nPerson Specification\n\n \n\n Management Experience: Proven track record managing a helpdesk, customer service team, or busy office—ideally within Facilities Management or Property Services.\n\n \n\n Software Competency: Direct experience working with CAFM, IWMS, or CRM data systems, alongside overall computer literacy (Excel, Word).\n\n \n\n Contractual Awareness: Practical experience working with maintenance frameworks, tracking KPIs, and managing workflows via mobile/PDA engineering systems.\n\n * \n\n Communication & Leadership: Exceptional interpersonal skills. Comfortable addressing senior stakeholders, translating technical data into clear reports, and leading a team under pressure.\n\nDesirable Criteria:\n\n \n\n Previous experience within a commercial property management or building services environment.\n\n \n\n Knowledge of performance metrics platforms (such as Power BI) or team-coaching frameworks.\n\nIf you are an experienced Helpdesk Manager with facilities management & maintenance experience apply online today or contact Astrid Camacho at Branta Recruitment for a confidential conversation

Branta recruitment are seeking an experienced Bid Manager to join an expanding commercial maintenance company who deliver comprehensive Hard FM, HVAC, electrical, and gas solutions to a diverse regional and national commercial portfolio. \n\nAbout the Role\n\nThis is a high-visibility, evolving position within our core commercial team. As our Bid Manager, you will step away from generic, "copy-and-paste" tendering. Your primary mission will be to write, tailor, and deeply personalize high-scoring bid submissions that reflect our technical capabilities and unique value proposition.\n\nYou will act as the central operational link across the business, coordinating input from diverse internal divisions (Engineering, HSE, Finance, and Operations) and external stakeholders to construct winning proposals. As the company grows, this role offers genuine, fast-tracked opportunities to progress into senior commercial leadership within the division.\n\nKey Responsibilities\n\nEnd-to-End Bid Management: Take absolute ownership of the bidding lifecycle, from initial PQQ/SQ screening and EOI submissions to final ITT compilation and post-tender presentations.\n\nStakeholder Coordination: Act as the central project manager for each bid, collaborating with divisional leads, engineering managers, and directors to gather technical data and align operational capabilities with client requirements.\n\nBespoke Content Creation: Write, design, and articulate high-quality, compelling bid responses. Personalize and tailor each submission specifically to the client's pain points, sector challenges, and organizational values.\n\nPipeline Administration: Maintain and manage the corporate bid library, case studies, compliance folders, and reference portfolios, ensuring all master information is continuously modernized.\n\nCommercial Sizing (Desired): Assist the commercial team with basic estimating, cost modeling, and commercial frameworks where required (estimating capability is highly valued but not essential).\n\nSLA & Deadline Adherence: Establish clear internal milestone timelines for stakeholders, ensuring all submissions are meticulously reviewed, sign-off procedures are completed, and bids are delivered on time with zero variance.\nExperience & Sector Knowledge:\n\nIndustry Background (Preferred): Verifiable bid management or bid-writing experience working within an M&E, Hard FM, HVAC, Commercial Gas, or Building Services environment. A strong understanding of maintenance terminology and engineering assets is highly advantageous.\n\nProven Track Record: Solid experience in a similar Bid Writer / Bid Manager role with a documented history of winning commercial contracts, local authority frameworks, or corporate tenders.\n\nStakeholder Management: Exceptional interpersonal skills with the confidence to influence, coordinate, and hold senior internal stakeholders and division heads accountable to tight deadlines.\nCore Skills:\n\nAdvanced Copywriting: Outstanding written English skills with the natural ability to translate complex, technical engineering concepts into crisp, engaging, and personalized customer-centric prose.\n\nProject Management Mindset: Highly organized with a natural aptitude for managing multiple bidding timelines concurrently without compromising quality or attention to detail.\n\nAnalytical Capability: Skilled in auditing tender documentation to extract key scoring criteria and compliance hurdles.\n\nSoftware Literacy: Proficient in Microsoft Office 365 (Advanced Word layouts, Excel data logging, PowerPoint) and digital procurement portals (e.g., Proactis, Delta, NEPO).\nWhat’s on Offer?\n\nCompetitive Base Salary tailored to your experience tier, paired with a structured commercial team bonus scheme.\n\nClear Career Progression: A dynamic, growing role with an explicit pathway to advance into Senior Commercial or Bidding Management as the company scales.\n\nModern Work Environment: Flexible/hybrid working arrangements supported by top-tier hardware and software systems.\n\nEnrolment into an established corporate pension scheme, professional training allowances, and a comprehensive annual leave package

Looking for flexible work?At Safestyle we are looking for Self-Employed Door-to-Door Canvassers (must be 17+)About the role:Working within a team environment in your local area.Door to door canvassing, speaking with homeowners, following up on promotions and enthusiastically talking about our quality products.Generating and booking leads/appointments for our sales teams.What we offer:• Training provided — no experience needed!• Fun, supportive team environment• Flexible hours• Weekly commission (the more you put in, the more you earn)• Transport provided• Refer-a-friend bonus• Great career progression, including the chance to run your own team with a company vehicleAre youconfident, friendly, motivated, with good communication skills and a positive attitude?Interested? Apply now!Our Company is committed to monitoring & aligning its Policies with up-to-date Government guidance on reducing the spread of respiratory infections in the workplace. Through the Companys value of Succeed Together we are committed to Equality, Diversity and Inclusion. We recruit the best person for the job regardless of any protected characteristics as defined by the Equality Act 2010 creating an inclusive working environment and culture for our employees.TPBN1_UKTJ

Branta Seeking is looking for a proactive Energy Analyst to embed a culture of sustainability across our operations. You will drive our green agenda forward by supporting corporate commitments to carbon reduction, resource efficiency, and social value, while ensuring absolute compliance with current environmental legislation.\n\nKey Responsibilities\n\n \n\n Carbon & Energy Management: Track, analyze, and report on energy, water, and waste data. Identify cost-saving opportunities and work with facilities teams to deploy energy-saving technologies.\n\n \n\n Compliance & Strategy: Support the execution of the company’s Carbon Reduction Strategy. Monitor environmental regulations and maintain accurate sustainability KPIs, dashboards, and audit records.\n\n \n\n Resource & Waste Circularity: Coordinate multi-site recycling initiatives, promote responsible procurement, and optimize the tracking, reuse, and disposal of operational equipment to maximize safe workspace capacity.\n\n \n\n Facilities & Capital Support: Integrate eco-friendly considerations into refurbishments, capital projects, biodiversity schemes, and sustainable employee travel initiatives.\n\n \n\n Stakeholder Engagement: Act as the central sustainability champion. Create engaging internal content, deliver environmental awareness training, and liaise with local authorities and regulatory bodies.\n\nWhat We Are Looking For\n\n \n\n Proven experience managing environmental, net-zero, or sustainability initiatives within a multi-site commercial or corporate estate.\n\n \n\n Strong data literacy—confident tracking energy consumption, mapping utility data, and building progress reports.\n\n \n\n Excellent communication skills to engage internal teams, train staff, and manage external regulatory networks.\n\nApply online today or contact Astrid Camacho at Branta Recuitment for a confidential conversation

Branta is seeking a highly organized, proactive, and commercially minded Lead Contract Support to step into a hands-on leadership role within our fast-paced contract support division.\n\nAs the Lead Contract Support, you will play a critical role in driving, leading, and developing the divisional administrative function. You will be accountable for fostering a high-performing, engaged, and operationally efficient contract support team that consistently delivers high-quality customer excellence and enables business growth.\n\nKey Responsibilities\n\n \n\n Hands-on Delivery: Lead the day-to-day activities of the contract support admin team while managing a significant portion of the team’s workload (including invoicing, customer portals, and sending quotes).\n\n \n\n Performance Culture: Create a positive, inclusive, and high-performing team environment where administration colleagues feel valued, motivated, and aligned with company priorities.\n\n \n\n Coaching & Mentoring: Conduct regular 1-to-1 performance snapshots to support internal communication, deliver structured training, and mentor team apprentices.\n\n \n\n Resource Optimization: Manage team holiday schedules and collaborate with other divisional BSCs to ensure seamless, business-wide administrative coverage.\n\nOperational Excellence\n\n \n\n Financial Oversight: Oversee, audit, and quality-check end-to-end invoicing processes, ensuring absolute accuracy and the timely resolution of billing queries.\n\n \n\n Workflow Analysis: Monitor administrative workflows, identify bottleneck vectors utilizing insights from the data team, and implement solutions to boost day-to-day efficiency.\n\n \n\n Customer Governance: Act as an escalation point to resolve complex customer issues effectively, maintaining the highest standards of internal communication and service delivery.\n\n \n\n Continuous Improvement: Support wider business initiatives, including software system enhancements, management reporting, and continuous improvement projects.\n\nThe Ideal Candidate\n\n \n\n System Expertise: Hands-on knowledge of maintenance sofftware.\n\n \n\n Portal Competency: Fully competent across a diverse range of Client Portals and billing networks.\n\n \n\n IT Literacy: Competent with the Microsoft Office Suite (Word, Excel spreadsheets, Outlook).\n\n \n\n Management Capability: Proven experience in team management, resource planning, or supervising a busy contract support/helpdesk team.\n\n * \n\n Attributes: High level of attention to detail, exceptional communication and influencing skills across all organisational levels, and the ability to stay calm under operational stretch.\n\nApply online today or contact Astrid Camacho at Branta Recruitment for more information

Registered NurseWhen registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed,Position : Registered NurseCare Home : Tyne GrangeLocation : Newcastle (NE4 8RR)Contract Type: Full Time - 42 hours per weekRate/Salary : £20.94 per hourCQC Rating: OutstandingThis is an exciting opportunity to work for a forward-thinking and growing provider, wholl support you to be the best Nurse you can be! Join us as our new Registered Nurse at Tyne Grange care home in Newcastle upon Tyne.Tyne Grange is a care service for adults living with complex and high acuity needs.As a Registered Nurse with us, youll be empowered to really make a difference.Our high staffing levels give you the time to provide truly person-centred nursing care, with a supportive team around you.And our excellent training and career development pathways support you to be the best Nurse you can be.About Exemplar Health CareTyne Grange is part of Exemplar Health Care, a leading provider of nursing care for adults living with complex and high acuity needs.We support adults living with acquired brain injuries, complex mental health needs and neuro-disabilities, including those who display behaviours of concern.As well as stable and secure employment opportunities, we offer great benefits and perks, and plenty of opportunities to learn, develop and progress.Tyne Grange has 20 large bedrooms, each with an en-suite, across two units. We support people on their rehabilitation journey from hospital or living in a secure setting to community-based living. We also provide long term support for people living with degenerative or life-limiting illnessesAt Tyne Grange people get the specialist nursing care they need, and are able to stay closer to their loved ones.About the roleThis is a highly skilled nursing role where youll be accountable and responsible for supporting peoples holistic needs. It requires a range of clinical and nursing skills.Youll provide the highest standards of nursing care for adults living with complex care and health needs. Our care focuses on maximising independence and building everyday living skills.No two days will ever be the same, but your day-to-day responsibilities will include:assessing, planning and implementing care for the people we supportproviding person-centred and evidence-based nursing caredeveloping collaborative needs-based care plans through assessment, planning, implementation and evaluationsafe administration of medicationpromoting health and wellbeingbeing the Nurse in Charge of a small unit whilst on shiftmanaging situations when people display behaviours which may challengepromoting choice, dignity, independence and respect.About youAbove all, youre someone who identifies with our Exemplar Health Care values of fun, integrity, responsiveness, success and teamwork.Youll also be:a great role model able to coach, teach and support your colleaguessomeone with a calm nature who can deal with, and defuse, challenging situationsan advocate of best practice in nursingable to demonstrate a range of clinical skillsknowledgeable about assessment, admission and discharge processesknowledgeable of the Mental Capacity Act and Deprivation of Liberty Safeguards and committed to working within its Codes of Practice.A career with us will give you the opportunity to learn new skills and see the rewarding progress the people we support make.To apply for this role, you must have a first-level nursing registration with a valid Nursing and Midwifery Council (NMC) PIN. Were looking for Registered Nurses, from all backgrounds (Adult, Mental Health and Learning Disability Nurses).What we offerWe offer great rewards and perks including:excellent supervision, peer support, learning opportunities and career prospectsretail and lifestyle reward discountsfree DBS checkelectric car salary sacrifice schemepaid NMC membershippaid access to the RCNi Learning platform24/7 counselling and supportBlue Light Card eligibility.How to applySound good? Wed love to hear from you. Click the button to APPLY NOW.Please note, this role is not eligible for sponsorship. Candidates without an existing visa or right to work in the UK are unlikely to be suitable for the post.TPBN1_UKTJ

ATK Solutions is currently working with x 2 Fire Risk Consultancies in the North East who are seeking a competent Fire Risk Assessor to join their team to deliver complex #FireRiskAssessments and receive training to become an Advanced Fire Consultant. Training provided for a qualified Fire Risk Assessor with some experience. \n\nOpportunity 1 - Fire Risk Assessor\n\nOur client is a well-established property and construction consultancy delivering a wide range of fire-safety services across residential, multi-occupied, commercial, and new-build environments.\n\nRenowned for professionalism, technical quality, and a strong commitment to compliance, they work closely with clients to ensure buildings remain safe, well-managed, and fully aligned with current fire-safety legislation.\n\nRole Purpose\n\nWe are seeking an experienced Fire Risk Assessor to join our client's expanding fire-safety team. Local work. \n\nThe successful candidate will carry out comprehensive fire risk assessments across varied property types, producing high-quality reports and offering clear, practical guidance to support compliance and improve safety standards.\n\nKey Responsibilities\n\nConduct Fire Risk Assessments (FRAs) in line with statutory requirements and relevant guidance.\nAssess a broad range of building types, including residential housing, social-landlord stock, blocks of flats, HMOs, commercial premises, and new-build projects.\nCarry out fire-door inspections, compartmentation surveys, and assessments of escape routes and fire-safety systems.\nPrepare clear, detailed reports with actionable recommendations and risk ratings.\nAdvise clients on fire-safety improvements, remedial actions, and ongoing risk management.\nCollaborate with wider consultancy teams on specialist fire-safety projects when needed.\nMaintain up-to-date knowledge of fire-safety legislation, building regulations, and best practice.Skills & Experience\n\nProven experience delivering FRAs within residential and/or commercial settings\nStrong understanding of UK fire-safety legislation (FSO 2005, Fire Safety Act 2021, Building Safety Act 2022)\nAbility to assess complex and high-density residential environments such as flats and HMOs\nExcellent report-writing skills and professional communication\nHigh attention to detail with the ability to identify immediate hazards and long-term fire-safety risks\nProfessional, client-focused approach\nRelevant fire-safety qualifications (e.g., NEBOSH Fire Safety, FPA FRA certification\nFamiliarity with PAS 79 methodology is advantageousWhat's in it for you\n\nCompetitive salary: £40,000 - £48,000, depending on experience\nPositive work-life balance\n45p per business mile\nExcellent CPD opportunities and ongoing professional development\n25+ days annual leave\nClear progression and development pathway\nLocal workOpportunity 2 - Fire Risk Assessor\n\nOur client is a professional fire-safety consultancy providing high-quality fire risk assessments, fire-door inspections, compartmentation surveys, and fire-safety training to help organisations meet legal obligations and protect people and property.\n\nThey work across a wide range of premises and pride themselves on expert guidance, integrity, and a commitment to keeping their clients safe.\n\nThis is a fantastic opportunity for someone early in their fire-safety career who wants to grow, be mentored, and take the next step within a small, supportive, family-run fire risk assessment firm.\n\nYou'll be conducting fire risk assessments across various premises, supported by senior team members, while also gaining valuable experience in fire door inspections and reporting.\n\nIdeal candidates will need to have a Level 3 Fire Safety-related qualification, experience with Fire Door Inspections, a driver's license and access to their own car.\n\nWhat You'll Be Doing:\n\nConducting fire risk assessments under supervision across a range of sites\nCompleting fire door inspections and producing detailed, accurate reports\nUsing RiskBase to manage and submit assessments\nPreparing clear, compliant reports with practical, actionable recommendations\nCommunicating effectively with clients at all levels, both on-site and remotely\nBalancing your time between home-based reporting and on-site inspections (approx. 50/50)\nWorking closely within a collaborative team, receiving regular guidance and supportWhat We're Looking For:\n\nA Level 3 fire-safety-related qualification\nA full UK driving licence and access to your own car\nStrong understanding of fire-safety legislation (or a willingness to develop this further)\nExcellent communication and reporting skills\nA proactive, solutions-focused approach and eagerness to learnWhat's in it for you:\n\nCompetitive salary: £40,000 - £55,000, depending on experience - North East and national travel \nWell-balanced work-life - 2 days on site, 3 days home-based\nPaid IFSM membership and Tiered Register included\nExcellent CPD training and ongoing professional development\n25+ days annual leave\nFully funded work-related travel\nClear development path within a supportive, family-run environment\nLocal work and national travel If you're interested in these opportunities, please submit your latest CV, outlining your technical expertise and relevant sector experience

MTrec's new career opportunity\n\nOur client is a specialist in their industry and is looking to recruit a permanent Mould Shop Manager.\n\nThis is an outstanding opportunity for a string Leader who has an excellent Injection Moulding background.\n\nThe Job you’ll do\n\n The Mould Shop Manager is accountable for all product and tooling processes associated with the manufacture of injection moulded components produced from PVC, TPE, GFPA, PA, SEBS, EPDM and FKM.\n\n The role leads Production and Production Engineering teams to ensure cost‑effective, high‑quality products are manufactured in line with customer requirements, Quality Standards and the QHSE Policy.\n\n The Mould Shop Manager is responsible for technical excellence, operational performance and QHSE compliance across three sites.\n\n Ensure safe, efficient and cost-effective manufacture of injection moulded products.\n\n Maintain high standards of quality and compliance in line with QHSE policy.\n\n Lead and develop high performing production and engineering teams.\n\n Optimise tooling, cycle times and manufacturing capability.\n\n Drive continuous improvement across all mould shop operations.\n\n Identify and source tool makers for the manufacture of new tools.\n\n Collaborate with tool makers on new projects to identify and mitigate risks to cycle time and quality.\n\n Attend and evaluate trials of new tools to assess performance, function and specification.\n\n Report tooling issues and recommend effective technical solutions.\n\n Act as the company’s technical expert on moulding techniques and best practice.\n\n Lead new mould sampling and validation processes.\n\n Lead Production and Production Engineering teams to deliver quality products on time and to cost.\n\n Ensure manufacturing capability is optimised through continual improvement initiatives.\n\n Monitor production performance and implement corrective actions where required.\n\n Ensure cost control and efficiency targets are achieved.\n\n Foster a strong team culture aligned with company values.\n\n Ensure employees receive appropriate training, instruction and guidance.\n\n Develop capability within Production and Engineering teams.\n\n Champion continuous improvement and innovation.\n\n Drive accountability, performance and engagement across the function.\n\n Ensure products meet customer requirements and Quality Standards.\n\n Maintain compliance with the QHSE Policy across three sites.\n\n Monitor QHSE effectiveness and implement remedial actions where required.\n\n Promote a strong, proactive and open QHSE culture.\n\n Lead regular reviews of QHSE standards and performance.\n\nAbout You\n\nGood standard of general education (desirable to hold a degree in Engineering, Manufacturing or related discipline)\n\n5+ years’ experience in a high‑volume manufacturing environment, including at least 2 years at senior level.\n\nExperience working with QHSE standards.\n\nBackground in engineering discipline (e.g. time served, production engineering, technical design).\n\nInjection moulding techniques, technical knowledge of plastic engineering moulding machines.\n\nExperience in new mould sampling and validation.\n\nStrong understanding of moulding processes and methods.\n\nAbility to identify and drive continual improvement.\n\nBroader understanding of engineering principles.\n\nStrong communication and collaboration skills.\n\nSolutions‑focused with effective problem‑solving ability.\n\nAbility to lead multi‑disciplinary teams.\n\nCommercial awareness and a strategic mindset.\n\nExperience leading multi‑site operations.\n\nThe Rewards and the Benefits\n\nHoliday buy & sell.\n\nCar scheme.\n\nCompetitive pay.\n\nEnhanced pension.\n\nTraining & development

Job Title: Commercial Gas Engineer / HVAC Technician\n Salary: £47k per annum\n Location: North East\n\nA leading facilities management provider is seeking a qualified HVAC Technician to support retail and commercial sites across the North East. This is a full-time, permanent role offering a competitive salary, company vehicle, and a comprehensive benefits package. \nWorking Hours:\n Monday to Friday 42.5 hours per week\n Participation in an on-call standby rota (1 week in every 4) \nKey Responsibilities:\n\nPerform planned and reactive maintenance on a variety of HVAC systems including AHUs, split systems, LPHW boilers, DX coils, inverters, and chillers\n\nEnsure compliance with PPM schedules and complete all associated documentation\n\nRespond to callouts and carry out diagnostics, repairs, and fault finding\n\nRecommend suitable replacement options for non-repairable faults\n\nMaintain high standards of health and safety across all sites\nKey Requirements:\n\nMinimum of 4 commercial gas qualifications (e.g., COCN1, CIGA1, TPCP1, CENWAT, CPA1)\n\nF-Gas certification (C&G 2079 or equivalent)\n\n17th or 18th Edition (preferred)\n\nExperience in HVAC/Gas across multi-site contracts\n\nFull UK Driving Licence\n\nStrong customer service and communication skills\nBenefits Include:\n\nCompetitive salary + standby allowance\nPaid Travel Time\n\nCompany van + fuel card\n\nPrivate medical cover\n\nHealthshield cashback plan\n\nPension scheme\n\n33 days holiday (including bank holidays)\n\nEmployee retail and lifestyle discounts\n\nCycle to Work scheme\n\nOngoing training and development\nThis is an excellent opportunity for a skilled HVAC Technician to join a supportive and growing team delivering vital building services across the North East. \nTo apply or request more information, please click apply.\n\nCalibre Search promote equality in the workplace and we welcome applications from all suitably skilled or qualified candidates regardless of their sex, race, disability, religion/beliefs, sexual orientation or age. We act as both an employment agency and employment business

Work with Us. Change the World. At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world's trusted infrastructure consulting firm, partnering with clients to solve the world’s most complex challenges and build legacies for future generations. There has never been a better time to be at AECOM. With accelerating infrastructure investment worldwide, our services are in great demand. We invite you to bring your bold ideas and big dreams and become part of a global team of over 50,000 planners, designers, engineers, scientists, digital innovators, program and construction managers and other professionals delivering projects that create a positive and tangible impact around the world. We're one global team driven by our common purpose to deliver a better world. Join us. Start here. Grow here. Our Highways team, within our Transportation business line, have a vacancy for an Associate Director with experience in managing the delivery of transportation engineering schemes in our Belfast office. You will be joining our Ireland Highways team, of over 70 staff, who are recognised as market leaders in the areas of highways, public transport, and active travel and continue to deliver high profile and impactful projects across the island of Ireland. You will be part of a growing young team in Belfast and will fit into a positive team structure with strong engineering staff from apprentice to principal engineer and supported from above by a locally based senior management team. The successful candidate will be joining a growing team that works with a range of both local and national clients on the island of Ireland. You will be someone interested in leading the delivery teams of our diverse range of projects including +150km of greenways in County Donegal, ambitious complex Northern Ireland roads projects such as the Newry Southern Relief Road, and major infrastructure projects across Ireland such as the Adare Bypass and Carlow Southern Relief Road. You will have a proven experience in civil engineering, infrastructure, or transportation projects, and be a self-motivated individual looking to advance their career in a dynamic team. In addition to delivering work within the local office the role will involve working with other AECOM teams in the UK and Ireland. We are therefore seeking candidates who are able to work flexibly across other AECOM offices as projects dictate to support the wider business. Further, the role offers opportunities to work in AECOMs wider UK European, Middle East, and India regions. Current & Upcoming Projects: Highways • N4 Mullingar to Longford, • M21 Adare Bypass, • Carlow Southern Relief Road & Multi Modal Transport Corridor, • N3 M50 to Clonee & the N3 Bus Priority and Active Travel Scheme, • A24 Ballynahinch Bypass, • Newry Southern Relief Road, • A6 Londonderry to Dungiven Phase 2, • York Street Interchange Asset Management and Renewals • TII Standards Commission - Network Asset Management and Maintenance Framework, • DBFO1 Package 1 Northern Ireland - Technical Advisory Services Greenways and Active Travel • Extensive greenway programme for TII and Local Authorities across the country, including Lough Key Greenway in Roscommon, three major greenways in West Cork, the Galway to Oughterard Greenway, and five major greenways in Donegal, (>300km), • Large scale complex urban scheme and public realm schemes for Local Authorities across the country. Public Transport • Large scale bus infrastructure design projects and bus infrastructure programmes for the National Transport Authority Energy Transition • Major HV Cabling and Sub Station projects for Eirgid and ESB, including Rinawade (Liffey Park) GIS, 110kV GIS Substation Kilcarbery, Co. Dublin, and 110kV AIS Substation Clonfad, Co. Meath, and Tuam MV off load + 38kV Onshore Cable Installation –(Cloon, Galway ), • Civils input and associated co-ordination for multiple solar farms and windfarms and their associated grid connections, for example the Wexford Hub Solar Farm (33kV and 110KV Cable Installation), • Support and development of CoP for various cabling civils specifications for Eirgrid Here’s what you’ll do: • Anticipate: You will understand our project delivery requirements and operational requirements and anticipate and solve routine and usual problems for both our teams and our clients, • Deliver: The Highways team are responsible for the full lifecycle delivery of projects aimed at improving our transport network for clients across Ireland. We provide feasibility, concept, preliminary and detailed design, community engagement, project delivery and construction management services on a wide range of multi-discipline transportation and urban realm projects. In addition, we support other AECOM business lines where their projects have a specialised transportation interface., • Oversee: You will be responsible for the appointment of competent discipline lead engineers for technical delivery. Plan and develop engineering tasks concerned with unique problems. This involves exploration of subject area, definition of scope and selection of problems for investigation and development of novel concepts and approaches., • Provide Expertise: Offer technical knowledge and expertise to the design team on all aspects of multi-disciplinary projects, from conceptual phases to implementation., • Ensure Quality: Working through the complexities of our Transportation projects, you will hold our clients’ hands and overcome problems in unison when they inevitably arise. Provide Health, Safety and Wellness leadership to the district team consistent with AECOM’s safety policies and procedures to deliver a safe and healthy working environment for the project team members. Oversee the preparation of feasibility, preliminary and detailed designs for all types of transportation projects. Oversee the preparation of detailed technical reports providing specialist technical contributions as required., • Collaborate: Leading a team of multi-disciplinary engineers to deliver integrated designs and building effective relationships with our technical teams and Clients. Key Responsibilities: • Promote our strong health and safety culture through management of safety on projects and completing reviews of safety practices on projects to drive continuous improvement, • Following successful accreditation on the AECOM project management system act as a Project Manager including monitoring financial performance. Comprehensive training on AECOM’s project management system will be provided., • Ensure Technical content and quality of output produced is in line with the project brief and our client deliverables., • Support and monitor team skills and ensure they are up to date with current best practice, techniques, and innovation., • Support our Sustainable Legacies policies and principles by embedding sustainability in our design processes for our clients and delivering social value for our communities., • Manage career progression of line reports, particularly toward Chartered Engineer (or similar) status., • Proactively support the management of staff resources across our Ireland team as a member of the senior management team. Support and monitor team skills and ensure they are up to date with current best practice, techniques, and innovation., • Develop sound client relationships, being alert to commercial opportunities, identifying emerging opportunities and developing strategies to fully exploit them., • Prepare detailed proposals, client briefs and fee proposals and contribute to or lead bids., • Establishing strong working relationships with other internal teams across AECOM’s business lines including Planning, Streets, Structures, Infrastructure, Water, Power, Landscape., • Working with colleagues to deliver marketing and business development objectives in both the local region and nationally. Come grow with us. We develop projects from concept through operation providing engineering and construction services for multiyear, multimillion-dollar projects for major rail and transit agencies. Our specialists provide analytical and strategic expertise for every stage of a project And let's not forget about the perks at AECOM. You'll enjoy a range of core and personalised benefits designed to support your future and well-being, customized to fit your lifestyle. Take advantage of career development opportunities, our flexible hybrid working model to ensure a work-life balance that suits your lifestyle, technical practice networks, AECOM University, and volunteering days Here’s what we’re looking for: • Candidates who are looking to take a step forward in their career and move from strong individual delivery environments to leading significant packages on major projects or independently leading individual projects and co-ordinating their delivery with the support of a strong team, • A successful track record of involvement in the preliminary, detailed design, or construction phases of civil engineering, infrastructure, or transportation projects. We note that we will consider candidates that are looking to transition from one infrastructure sector into the transportation area and understand that some candidates will have stronger experience in early or later phases of project lifecycles., • Demonstrable experience and understanding of high quality technical delivery within an infrastructure or civil engineering sector, • Demonstrable ability to communicate and collaborate. This can include clients, team members, and industry peers, and we are looking for candidates who have a genuine interest in mentoring and developing a team and the team around you. Preferred Qualification: • Relevant degree and will have Chartered status, or be expecting to gain Chartered status very shortly, along with membership of a professional institution. We celebrate diversity, including neurodiversity, and believe it enriches our team. We welcome applications from all backgrounds and abilities. If you are an applicant with a disability that requires reasonable accommodation to complete the application process, please contact us at _ At AECOM, we value everyone's unique contributions and perspectives. If you meet some of the requirements above or have transferable skills you believe would benefit us, we would be delighted to hear from you! Interested in the role or curious about life at AECOM? Follow us on LinkedIn, Facebook, Instagram, and YouTube to explore our AECOM voices, employee stories, latest projects, and much more! For further information about the role, reach out to the recruiter on LinkedIn Siobhan Osborne About AECOM AECOM is the world’s trusted infrastructure consulting firm, delivering professional services throughout the project lifecycle – from advisory, planning, design and engineering to program and construction management. On projects spanning transportation, buildings, water, new energy and the environment, our public- and private-sector clients trust us to solve their most complex challenges. Our teams are driven by a common purpose to deliver a better world through our unrivaled technical and digital expertise, a culture of equity, diversity and inclusion, and a commitment to environmental, social and governance priorities. AECOM is a Fortune 500 firm and its Professional Services business had revenue of $14.4 billion in fiscal year 2023. See how we are delivering sustainable legacies for generations to come at aecom.com and @AECOM. Freedom to Grow in a World of Opportunity You will have the flexibility you need to do your best work with hybrid work options. Whether you’re working from an AECOM office, remote location or at a client site, you will be working in a dynamic environment where your integrity, entrepreneurial spirit and pioneering mindset are championed. You will help us foster a safe and respectful workplace, where we invite everyone to bring their whole selves to work using their unique talents, backgrounds and expertise to create transformational outcomes for our clients. AECOM provides a wide array of compensation, benefits and well-being programs to meet the diverse needs of our employees and their families. We’re the world’s trusted global infrastructure firm, and we’re in this together – your growth and success are ours too. Join us, and you’ll get all the benefits of being a part of a global, publicly traded firm – access to industry-leading technology and thinking and transformational work with big impact and work flexibility. As an Equal Opportunity Employer, we believe in each person’s potential, and we’ll help you reach yours. We are a Disability Confident Employer and will offer an interview to applicants who have a disability or long-term condition, who meet the minimum/essential criteria for the role. Please let us know using this email address _ if you would like to apply through the Disability Confident Interview Scheme. All your information will be kept confidential according to EEO guidelines.

About OKX At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles: We Before Me, Do the Right Thing, and Get Things Done. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more. About The Opportunity We’re seeking a Treasury Manager to join our global treasury team in London — someone who’s ready to step into a high-impact role in a dynamic, startup-style environment, with the resources and reach of a global fintech leader. This is an exciting opportunity to work at the intersection of corporate finance, banking, and digital assets while gaining a front-row view into the inner workings of a global crypto business. If you’re a natural leader who thrives in competitive, fast-paced environments — whether in business, sports, or both — and can rally diverse teams to deliver results, we want you on our side. Act as the Treasurer for assigned entities in the UK, US, and select European jurisdictions. Take full ownership of treasury management: liquidity planning, bank account oversight, FX risk management, and short-term investment strategies. Manage day-to-day treasury operations with accuracy, speed, and a problem-solving mindset. Partner with Finance Operations to execute internal financing activities — including capital injections, dividend distributions, and intercompany loans. Play a key role in growing OKX’s new Global Treasury Centre in London. Lead and participate in group-wide and cross functional projects, driving process standardization and alignment with global best practices. Represent the treasury team in market-facing relationships with banks, partners, and service providers. Bachelor’s degree or above from a leading university; MBA preferred. 3–4 years of experience in corporate treasury, corporate finance, or banking. Proven leadership track record, ideally in competitive environments (sports, high-performance teams, or project leadership). In-house banking experience is a plus; digital asset/crypto experience is an advantage but not required. Strong analytical skills, meticulous attention to detail, and the ability to thrive under tight deadlines. A self-starter mindset — proactive, adaptable, and eager to learn new skills. Confidence in managing external relationships and representing the company in the market. Ability to work independently while collaborating effectively across global teams. • Competitive remuneration package (Basic Salary + Yearly Bonuses)., • Hybrid work environment available as part of our flexible working approach, • Monthly Team Building, • Excellent prospects for growth and promotion - we provide you with assistance, opportunities for skill development, mentoring, and training programmes to help you succeed., • Employee engagement, recognition and appreciation program., • Multinational working environment - Advance your career by interacting with individuals from various backgrounds, cultures, and nations. #LI-AZ1 #LI-ONSITE

National Account Manager - Midlands (Covering areas such as Nottingham, Leicester, Birmingham, Northampton and surrounding regions) Reports to: Head of Sales Location: Hybrid / Field-based across the Midlands We're looking for a motivated and experienced National Account Manager to join our high-performing sales team at Countrywide Healthcare, part of the PHS Group. This is a field-based role focused on driving new business growth while nurturing long-term relationships with key customers in the care sector. You’ll be responsible for developing a portfolio of care home groups across the South East—proactively identifying new opportunities, delivering exceptional service, and supporting clients with a consultative, solutions-led approach. Backed by a collaborative, ambitious team, and a strong brand, you’ll have the tools and autonomy to succeed. Why Join Countrywide Healthcare? We’re a trusted name in the care sector, with a reputation for quality, service, and innovation. As part of the PHS Group, you’ll be part of a business that values ambition, collaboration, and doing the right thing—always. This is a unique opportunity to grow your career with a company that genuinely cares about its people, its customers, and the difference we make every day. Key Responsibilities: • Identify, target, and win new customers aligned to business goals., • Develop a strategic approach to opening doors and building new relationships., • Manage and expand a portfolio of existing customers, ensuring engagement and satisfaction., • Identify cross-selling opportunities and increase wallet share through insight-led conversations., • Proactively close product/service gaps to strengthen customer partnerships., • Build compelling commercial proposals and winning tender responses., • Lead contract negotiations to secure profitable, long-term deals., • Conduct regular account reviews to maintain client alignment and satisfaction., • Act as the key point of contact for your portfolio, supported by internal teams., • Ensure smooth delivery of products and services through effective coordination., • Track performance and report regularly on progress against KPIs., • Use Excel and CRM tools to analyse trends, identify growth levers, and improve strategy., • Share competitor insights and market intelligence to help shape internal plans., • Partner with marketing, customer service, and operations to deliver seamless customer experiences., • Support marketing-led promotions and customer engagement campaigns., • Champion initiatives that enhance client satisfaction and retention. What We’re Looking For: • Proven Sales Expertise: Strong business development skills with a track record of acquiring new customers and managing key accounts., • Consultative Approach: Experience in building and maintaining long-term relationships with clients through a consultative, customer-focused sales process., • Industry Experience: Background in B2B sales, preferably with consumables or multi-product distribution (experience in the healthcare or care sector is a plus)., • Tender Skills: Experience in constructing competitive tender responses and negotiating contract terms., • Analytical Skills: Strong ability to analyse sales data (Excel) to identify opportunities for growth and provide actionable insights., • Communication Skills: Excellent written and verbal communication skills, with the ability to influence and engage stakeholders at all levels., • Self-Driven: Highly motivated, goal-oriented, and tenacious, with a strong desire to exceed sales targets and drive business growth., • Organisation & Planning: Highly organised with excellent time management skills, able to prioritise tasks and manage workloads efficiently., • Driving Licence: Full, clean driving licence (as the role involves travel within the specified region). What You’ll Receive in Return • Competitive Base Salary: £45,000 - £50,000 DOE, • Uncapped Commission Scheme, • Company Car or Car Allowance, • Technology Package: Phone, laptop, and home-working tech kit, • 25 Days Annual Leave, • Buy/Sell Holiday Scheme, • Company Pension Scheme, • Ongoing Training & Development, • PHS Perks: Access discounts at over 800 retailers At Countrywide, we pride ourselves on our diverse workforce, and ensuring we have an inclusive environment for all our staff. We remain committed to ensuring our teams can bring their true selves to work without risk or fear of discrimination. Please let us know if we need to make any reasonable adjustments for you during the recruitment process.

National Account Manager – South West England (Covering areas such as Bristol, Gloucester, Exeter, Plymouth, and surrounding regions) Reports to: Head of Sales Location: Hybrid / Field-based across the South West of England Role Overview: We're looking for a motivated and experienced National Account Manager to join our high-performing sales team at Countrywide Healthcare, part of the PHS Group. This is a field-based role focused on driving new business growth while nurturing long-term relationships with key customers in the care sector. You’ll be responsible for developing a portfolio of care home groups across the South East—proactively identifying new opportunities, delivering exceptional service, and supporting clients with a consultative, solutions-led approach. Backed by a collaborative, ambitious team, and a strong brand, you’ll have the tools and autonomy to succeed. Why Join Countrywide Healthcare? We’re a trusted name in the care sector, with a reputation for quality, service, and innovation. As part of the PHS Group, you’ll be part of a business that values ambition, collaboration, and doing the right thing—always. This is a unique opportunity to grow your career with a company that genuinely cares about its people, its customers, and the difference we make every day. Key Responsibilities: • Identify, target, and win new customers aligned to business goals., • Develop a strategic approach to opening doors and building new relationships., • Manage and expand a portfolio of existing customers, ensuring engagement and satisfaction., • Identify cross-selling opportunities and increase wallet share through insight-led conversations., • Proactively close product/service gaps to strengthen customer partnerships., • Build compelling commercial proposals and winning tender responses., • Lead contract negotiations to secure profitable, long-term deals., • Conduct regular account reviews to maintain client alignment and satisfaction., • Act as the key point of contact for your portfolio, supported by internal teams., • Ensure smooth delivery of products and services through effective coordination., • Track performance and report regularly on progress against KPIs., • Use Excel and CRM tools to analyse trends, identify growth levers, and improve strategy., • Share competitor insights and market intelligence to help shape internal plans., • Partner with marketing, customer service, and operations to deliver seamless customer experiences., • Support marketing-led promotions and customer engagement campaigns., • Champion initiatives that enhance client satisfaction and retention. What We’re Looking For:, • Proven Sales Expertise: Strong business development skills with a track record of acquiring new customers and managing key accounts., • Consultative Approach: Experience in building and maintaining long-term relationships with clients through a consultative, customer-focused sales process., • Industry Experience: Background in B2B sales, preferably with consumables or multi-product distribution (experience in the healthcare or care sector is a plus)., • Tender Skills: Experience in constructing competitive tender responses and negotiating contract terms., • Analytical Skills: Strong ability to analyse sales data (Excel) to identify opportunities for growth and provide actionable insights., • Communication Skills: Excellent written and verbal communication skills, with the ability to influence and engage stakeholders at all levels., • Self-Driven: Highly motivated, goal-oriented, and tenacious, with a strong desire to exceed sales targets and drive business growth., • Organisation & Planning: Highly organised with excellent time management skills, able to prioritise tasks and manage workloads efficiently., • Driving Licence: Full, clean driving licence (as the role involves travel within the specified region). What You’ll Receive in Return:, • Competitive Base Salary: £45,000 – £50,000 DOE, • Uncapped Commission Scheme, • Company Car or Car Allowance, • Technology Package: Phone, laptop, and home-working tech kit, • 26 Days Annual Leave, • Buy/Sell Holiday Scheme, • Company Pension Scheme, • Ongoing Training & Development, • PHS Perks: Access discounts at over 800 retailers At Countrywide, we pride ourselves on our diverse workforce, and ensuring we have an inclusive environment for all our staff. We remain committed to ensuring our teams can bring their true selves to work without risk or fear of discrimination. Please let us know if we need to make any reasonable adjustments for you during the recruitment process.

Global supply chain is one of the hottest markets in technology – and Streamba has the world’s most advanced SaaS platform for managing it. We are busy deploying our cloud-native platform on assets around the world and supercharging our tech with machine learning and generative AI functionality. Streamba is a very exciting place to be at. The Customer Success Engineer (CSE) role provides our customers with deep subject matter expertise on cloud platforms, product solutions and best practices. Our CSEs ensure successful framing and deployment of our products with our customers – so you certainly need your passport ready to travel the world from Australia to Trinidad, the US to Qatar, and beyond. As a Customer Success Engineer at Streamba, you will play a critical role in ensuring that our customers realise maximum value from our products. You will act as the bridge between our engineering team and our customers, providing technical support, guidance, and solutions that drive customer satisfaction and retention. Key Responsibilities: • Technical Expertise: Serve as the primary technical contact for our customers, helping them to troubleshoot issues, optimise usage, and fully leverage our platform’s capabilities., • Onboarding: Lead technical onboarding sessions for new customers, ensuring a smooth and efficient implementation of our solutions., • Customer Advocacy: Work closely with customers to understand their needs and challenges, advocating for their requirements within our product development team., • Proactive Support: Anticipate customer needs by monitoring usage patterns and proactively suggesting improvements or additional features., • Collaborative Problem-Solving: Collaborate with our engineering and product teams to address complex technical issues, ensuring a quick resolution and continuous improvement of our offerings., • Documentation & Training: Develop and maintain comprehensive documentation and training materials to support our customers’ success., • Technical Background: Bachelor’s degree in Computer Science, Engineering, or a related field, or equivalent experience., • Experience: +5 years in a customer-facing technical role (Customer Success, Technical Support, or Solutions Engineering) within the SaaS or technology industry., • Problem-Solving Skills: Strong analytical and problem-solving abilities, with a knack for troubleshooting complex technical issues., • Communication: Excellent verbal and written communication skills, with the ability to translate complex technical concepts into clear, user-friendly language., • Customer-Centric: Passionate about delivering exceptional customer experiences and building long-lasting relationships., • Team Player: Collaborative mindset with the ability to work effectively across departments and with diverse teams., • Impactful Work: Contribute to a fast-growing company that is delivering value to customers around the world., • Growth Opportunities: We’re committed to your professional development and offer opportunities for career progression and skill enhancement., • Inclusive Culture: Be part of a diverse, supportive, and innovative team that values your unique contributions., • Competitive Compensation: We offer a competitive salary, comprehensive benefits, and a flexible work environment., • 25 days annual leave plus 11 bank holidays., • Salary sacrifice pension scheme with 8% company contribution., • Employee Assistance Program (EAP)., • Performance bonuses, • Remote/hybrid working – office space in Glasgow & hot-desking in Edinburgh. No minimum requirement for office working., • Opportunities to visit customers around the world (from the USA to Australia and beyond)., • Flexible working for family needs, working abroad etc

About Us: Endpoint is an interactive response technology (IRT®) systems and solutions provider that supports the life sciences industry. Since 2009, we have been working with a single vision in mind, to help sponsors and pharmaceutical companies achieve clinical trial success. Our solutions, realized through the proprietary PULSE® platform, have proven to maximize the supply chain, minimize operational costs, and ensure timely and accurate patient dosing. Endpoint is headquartered in Raleigh-Durham, North Carolina with offices across the United States, Europe, and Asia. Position Overview: The Project Manager is the primary client interface for client implementations, from initial engagement to study closedown. Project Managers are responsible for managing projects through the software development lifecycle and through study maintenance while working collaboratively with teammates and maintaining exceptional client satisfaction. This position can be based remotely within UK • Independently lead projects of moderate to high complexity., • Act as primary point of contact for clients, keeping them apprised of all project developments while maintaining stellar client satisfaction., • Build effective partnerships with other internal teams to move project through all phases of the development process., • Develop and maintain project schedule, identify, and track milestones and identify and manage cross-functional dependencies and risks., • Act as subject matter expert on client clinical study protocol., • Manage ongoing reporting of project health and profitability to internal and external stakeholders., • Conduct end-user training., • Manage issue resolution for studies in maintenance, including troubleshooting and root cause analysis, where necessary., • Bachelor's degree or equivalent preferred, or appropriate work experience., • 2-4 years’ experience in a software Project Management role, with a proven ability to understand technical concepts and learn very quickly., • 2-4 years’ experience in the life science industry, • Previous experience working in a fast-paced, entrepreneurial environment preferred., • Prior experience delivering voice (IVR) web (IWR) and mobile (IMR) platforms a big plus., • Familiarity using SQL a plus, • Strong attention to detail and quality-focus, • Strong customer service orientation, • Excellent organizational and time management skills, • Good communication skills, • Excellent organizational skills, • Strong interpersonal skills with the ability to work effectively with a wide variety of professionals, • Able to work on multiple assignments with moderate supervision £45,000 - £50,000 a year Benefits: All job offers will be based on a candidate’s location, skills and prior relevant experience, applicable degrees/certifications, as well as internal equity and market data. Regular, full-time or part-time employees working 30 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(K), Paid time off (PTO) or Flexible time off (FTO), and Company bonus where applicable. Endpoint Clinical does not accept unsolicited resumes from search firms or any other third parties. Any unsolicited resume sent to Endpoint Clinical will be considered Endpoint Clinical property, and Endpoint Clinical will not pay a fee should it hire the subject of any unsolicited resume. #LI-MT #LI-RemoteWe may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

VP, Customer iProov provides science-based biometric solutions that enable the world’s most security-conscious organizations to streamline secure remote onboarding and authentication for digital and physical access. Our award-winning liveness technology and iSOC offer unmatched resilience against deepfakes and generative AI threats while ensuring effortless, scalable user experiences. Trusted by leading governments and enterprises, including the U.S. Department of Homeland Security, U.K. Home Office, GovTech Singapore, ING, and UBS, iProov sets the standard in biometric identity assurance. This global trust is built not only on our technology but on the strength of the people behind it. For us, diversity at iProov is about reflecting the customers we serve, holding the principles of equality and inclusion at the heart of everything we do and all that we stand for, embracing differences, creating possibilities, and growing together. We aim to foster a culture where individuals of all backgrounds feel confident in bringing their whole selves to work, feel included, and their talents are nurtured, empowering them to contribute fully to our purpose. The Role Reports to: Chief Revenue Officer Location: Wework Waterloo, SE1 7ND - Hybrid Comp: Negotiable (Base) + OTE + Share Options + UK iProov Benefits The VP of Customer will lead and oversee the Customer Success, Pre-Sales, Post-Sales, and Solutions Consultancy teams to deliver exceptional customer experiences and drive business growth. This executive role requires a strategic leader with deep expertise in customer relationship management, biometric authentication, and identity verification technologies. This is a highly strategic, hands-on leadership role that requires a unique blend of technical depth, commercial acumen, and people leadership. The VP will coach and develop the Heads of each function, ensuring alignment between customer needs and company objectives. They should be driving their teams to deliver world-class customer outcomes, scalable operational excellence and supporting revenue growth. The VP of Customer will lead and grow three critical customer-facing functions at iProov: • Customer Success – Driving onboarding/adoption, satisfaction, retention, and expansion., • Customer Value Enablement (Solution Architecture) – Acting as the technical bridge between iProov solutions and customer outcomes., • PreSales Solution Consultancy – Partnering with Sales to position our technology and deliver compelling, value-led proposals., • Define and execute the end-to-end customer lifecycle strategy across pre-sales, onboarding, adoption, value realisation, and renewal., • Lead, inspire, and develop high-performing leaders across Customer Success, Customer Value Enablement, and PreSales., • Build scalable processes, metrics, and playbooks that align with iProov’s growth ambitions and global expansion., • Serve as the executive voice of the customer, influencing commercial strategy and product roadmap decisions., • Champion a customer value-first mindset, ensuring measurable ROI for customers., • Oversee the technical design and solutioning process, ensuring architectural integrity and scalability., • Drive best-in-class onboarding, enablement, and adoption programs to maximise time-to-value and retention., • Partner closely with Sales to deliver pre-sales excellence, competitive differentiation, and accelerated deal velocity., • Own key metrics including Net Revenue Retention (NRR), expansion revenue, and churn mitigation., • Identify early warning signals in accounts and proactively address risks to health, satisfaction, and revenue., • Act as a bridge between customers, Product, Engineering, and Marketing to ensure our solutions address market needs and competitive pressures., • Represent the voice of the customer in executive forums and during strategic planning cycles., • Ensure our service delivery model scales efficiently as we grow across new markets and regions., • Extensive technical and commercial background with hands-on experience in sales engineering, solution architecture, or presales consulting, ideally within enterprise SaaS, cybersecurity, biometric authentication, or identity verification., • Proven track record of driving customer satisfaction, retention, and expansion in a technology-led environment, with measurable impact on NRR and growth metrics., • Strong grasp of architectural patterns, APIs, SDKs, integrations, and security principles, with the ability to guide customers through technical decision-making and coach teams to deliver high-quality solutions., • Demonstrated ability to lead technical solutioning efforts — from discovery and requirements gathering through solution design, technical validation, and executive presentation — while translating complex concepts into clear business outcomes for C-level stakeholders., • Experience in building, scaling, and maturing PreSales, Customer Success, and Solution Architecture functions, creating operational playbooks and processes that improve deal velocity, win rates, and time-to-value., • Exceptional leadership and people development skills, with a proven ability to coach and grow Heads of PreSales and Customer Value Enablement into high-performing, empowered leaders., • Strategic thinker who can align customer needs with business objectives, influencing roadmap and go-to-market strategy., • Data-driven mindset with experience using CRM tools (Salesforce preferred), customer success platforms, and health analytics to track performance and identify risks and opportunities., • Executive presence with excellent communication and interpersonal skills, capable of influencing stakeholders across Sales, Product, Engineering, and C-Suite., • Thrives in a fast-paced, scale-up environment, balancing strategic oversight with rolling up your sleeves to unblock complex opportunities or escalations., • Customer-obsessed and passionate about delivering exceptional experiences, always looking for innovative ways to add value, • 25 days Annual Leave, plus 8 Bank Holidays (more holiday with service - up to an extra 5 days off per year based on your continuous service), • Growth Shares allocated after passing probation (6 months of service), • Salary sacrifice schemes including: Pension, Cycle To Work and Electric Car Scheme, • Nursery Sacrifice Scheme, • Work Overseas Perk - Work globally for up to 2 weeks, • Life Assurance, • SmartHealth - Access to private GP, Psychologist, Nutritionist along with tailored fitness plans for both you and your family, • Benefit from personalized 1:1 career coaching with our in-house Occupational Psychologist, • Award winning L&D platform with personal allocated training budgets, • Enhanced paid family leave, • Pension - 5% employee, 3% employer, • Flexible hybrid working environment, • Free Barista Coffee/Tea, biscuits with fruit in the WeWork office, • Free access to WeWork discounts and free online well-being sessions, • Vitality Health - a range of options available on this below The Vitality Programme includes a number of reward benefits that all employees have access to as part of the plan, for example: • Private Health cover including Dental, Optical, and Audiology, • 50% off monthly gym memberships, • Apple watches significantly discounted based member vitality status, • Half price trainers with Runners Need, • Weekly rewards – Free coffee with Café Nero, • Monthly rewards – Free Cinema ticket, • Discounts on travel with Expedia (hotels) and Mr & Mrs Smith with discounts getting greater throughout the year based on a members vitality status, • Amazon prime free months based on activity, • Up to 25% cashback at Waitrose when buying healthy foods, • 75% off stays at Champneys Health Spas, • Allen Carr’s £299 no smoking programme for free, • Access to Vitality Healthy Mind with 30% off Headspace subscriptions and the ability to earn Vitality points for using Buddhify, Calm and Headspace, • Discounts on Weight Watchers, • 50%-80% off Comprehensive Private Health screenings Our Culture & Recruitment Process At iProov, we're incredibly proud of the culture we've carefully curated. Our culture enables diverse thought, curiosity and innovation. Our team strives to do everything to the highest standard possible to achieve the remarkable. To do that we need different perspectives, experiences and ideas alongside an environment where these are welcomed - we want everyone to feel confident in bringing their full capabilities to work. We firmly believe psychological safety is key to building and nurturing great teams. We’re a small and dynamic company, that means having the right skills is important, and we know that our best work emerges when people feel secure, welcomed and respected. As an equal opportunities employer, we encourage applications from people of all backgrounds. We’re committed to building a workforce that is representative of the people we serve. We will not put someone at a disadvantage or treat them less favourably because of age, disability, gender reassignment, marriage or civil partnership, pregnancy and maternity, race, religion or belief, sex, sexual orientation. Our recruitment process is designed to be fair and transparent, focusing solely on your qualifications, competence, and suitability for the role. We review all applications carefully and will be in touch with shortlisted candidates regarding the next steps in our interview process. If you need an adjustment for a disability or any other reason during the hiring process, please send a request to _

E-commerce Senior Account Manager Function: Performance Creative | Account Leadership | Pod Management Reports to: Account Director Location: Remote-first (1 days per month in-office - Hambi Media HQ, Oval, London) Compensation: £40,000 – £50,000 + Bonus + Benefits + 27 Days Holiday The Soar Group is one of the UK’s fastest-growing performance agency groups, home to three specialist agencies. On the inside, we work as one: • Hambi Media: Performance creative agency for Meta, delivering High Production, UGC, and Static ads. The UK’s largest performance creative division in the UK., • For You Advertising: The UK’s #1 independent TikTok agency, specialising in TikTok paid media, TikTok Shop, and creator-led content at scale., • Soar With Us: Paid social and paid search, managing media buying and growth strategy across the group’s client portfolio. Together, the group manages over £100M in ad spend, works with category-leading D2C brands, and operates the UK’s largest Creative Strategy department with design, production, strategy, and UGC all under one roof. • Nominated for Meta’s Creative Diversity Award 2025, the only independent agency recognised., • Highest independent agency spend on Meta in 2025., • Official TikTok Agency Partner, Creative Partner, and one of the only TikTok Shop Partners across UK and US., • Two production studios (London and Manchester), • Creators of D2C Diaries, one of the UK’s leading eCommerce podcasts. We are looking for someone deeply embedded in the DTC/ecommerce world. You understand: • Performance creative, • Paid social growth, • E-commerce launch cycles, • Creative testing velocity, • Scaling consumer brands, • Retention and revenue conversations, • How fast-moving founders operate You’ve likely worked with e-commerce brands before and know the pace, pressure, and expectations that come with scaling them. This role is for someone who can confidently lead high-growth DTC accounts while managing and elevating a pod of Account Managers underneath them. Client & Commercial Leadership: • Own senior relationships across larger, higher-impact accounts, • Lead strategic client conversations, performance reviews and planning, • Guide clients through launches, pivots and scale moments, • Spot upsell, retention and growth opportunities Pod & People Management: • Line-manage Account Managers within your pod, • Coach AMs on communication, organisation and client ownership, • Raise delivery standards across accounts and workflows, • Support hiring, onboarding and development of AMs Delivery & Quality Control: • Oversee UGC and creative workflows across the pod, • Ensure launches are planned, resourced and executed cleanly, • Act as escalation point for delivery or client risk, • Maintain consistency across processes and client experience What you bring: • 4+ years’ experience in agency account management, • Proven experience managing or mentoring Account Managers, • Strong understanding of performance creative, UGC and launch cycles, • Confidence running senior client conversations independently, • Commercial awareness — retention, margin, and growth matter to you, • Calm authority — clients and teams trust your judgment Who you are: • A true manager - you enjoy leading people, not just accounts, • Standards-driven - you care about quality and consistency, • Accountable - you own outcomes across your pod, • Structured and decisive - you bring order and clarity, • A role model - AMs learn by watching how you operate, • Client Portfolio: Work with a diverse range of D2C and e-commerce brands, spanning multiple niches and continents., • Exceptional Team: Collaborate with a world-class team of motivated and high-performing individuals., • Career Growth: Enjoy opportunities for rapid career progression in a fast-growing agency., • Work-Life Balance: 27 days paid holiday (plus your birthday off), hybrid working, and flexibility to work abroad for up to 30 days., • Comprehensive Benefits: Private health and dental insurance, company pension scheme, and structured training programmes., • Remote working with 1 day a month in London Head Office.

Position Summary The Principal Customer Success Manager (CSM) plays a mission-critical role in empowering Seeq’s most strategic customers to transform how they work and realize the full value of their investment in Seeq. Our focus within Customer Success is to retain and grow, delight, and deliver measurable value across the customer lifecycle. Seeq is in scale-up mode with rapid growth. The ideal candidate has experience building customer success motions in fast-growing environments and working with advanced analytics or industrial intelligence platforms sold and implemented in manufacturing. Seeq sells into O&G, Chemicals, Pharma, Power, MMM, and other process manufacturing industries, partnering with customer personas such as manufacturing leaders (COO, CMO), IT/OT leaders (CDO, CIO, CTO), and manufacturing SMEs (process engineers, production managers, digital transformation leaders) Strategic Customer Leadership • Own a portfolio of Seeq’s largest, most complex, and highest-potential customers, typically spanning multiple geographies, sites, and business units, with multi-million dollar ARR responsibility., • Develop, socialize, and execute strategic success plans that align Seeq’s capabilities to customers’ enterprise-level initiatives (e.g., digital transformation, operational excellence, sustainability), including clear value hypotheses, milestones, and executive-level success metrics., • Lead quarterly and executive business reviews (EBRs/QBRs) that highlight measurable outcomes, tell the value story, surface risks/opportunities, and reset priorities to continue driving value and expansion., • Serve as the primary executive-facing point of contact and trusted advisor, shaping long-term collaboration and ensuring alignment between Seeq’s roadmap and the customer’s strategic direction. Adoption, Value Realization, and Expansion • Drive deep and broad adoption across the customer’s organization by orchestrating programs such as structured onboarding, advanced enablement, communities of practice, user forums, and champion networks, in partnership with Training and Services., • Identify, prioritize, and quantify high-impact use cases; ensure successful deployment, measurement of outcomes, and storytelling of value that leads to advocacy and reference ability., • Own the renewal and commercial strategy for your portfolio, including early and proactive risk identification, mitigation plans, and expansion strategies (upsell, cross-sell, and land-and-expand to new sites, business units, or partner companies)., • Collaborate closely with the account team (Sales, Services, Partners) to build and execute comprehensive account plans, including whitespace analysis, multi-year expansion roadmaps, and executive sponsorship alignment. Customer Advocacy, Escalations, and Internal Leadership • Act as the senior escalation point for high-risk and high-visibility situations, driving coordinated response plans, communicating effectively with executives, and ensuring we emerge stronger in the relationship., • Translate customer feedback and emerging needs into prioritized requirements and feature enhancement recommendations for Product and Engineering, with clear business justification and expected impact., • Champion the “voice of the customer” within Seeq by contributing to roadmap discussions, beta programs, advisory boards, and strategic initiatives focused on the manufacturing and industrial analytics domain., • Mentor and coach other CSMs and cross-functional teammates, sharing best practices in strategic account management, value realization, executive communication, and risk management. Operational Excellence and Data-Driven Management • Use customer health indicators, product usage data, and leading/lagging metrics to continuously assess account performance, identify patterns, and adjust strategy and engagement models as needed., • Systematically document account strategies, risks, and opportunities in our internal systems to ensure transparency, continuity, and alignment across teams., • Contribute to the design and continuous improvement of Customer Success processes, playbooks, and tooling to increase scalability and consistency across the organization., • 8+ years in customer-facing roles for B2B SaaS or industrial intelligence platforms serving multinational or industrial/manufacturing organizations, with a strong track record managing complex enterprise accounts; prior Senior/Strategic CSM or equivalent experience strongly preferred., • Deep experience in process manufacturing industries (O&G, Chemicals, Pharma, Power, MMM) and industrial/manufacturing environments, including time-series/advanced analytics and close collaboration with IT/OT stakeholders., • Proven success owning a multi-million-dollar enterprise SaaS book of business with high renewal rates and consistent expansion across sites, business units, and/or regions., • Significant experience presenting to and influencing Senior Director+, VP, and C-level executives in global industrial organizations, including executive storytelling around value realization and transformation journeys., • Highly data-driven, with demonstrated ability to interpret customer health signals, usage patterns, and business metrics to inform strategy, prioritize actions, and communicate impact., • Adept at translating corporate objectives (e.g., annual reports, strategic plans) into concrete account strategies and success plans, and at gaining alignment from diverse stakeholders around those plans., • Demonstrated experience collaborating with Sales, Services, Product, Training, and Support to build and execute joint account plans that lead to advocacy, expansion, and long-term partnerships., • Strong facilitation, communication, and storytelling skills; able to simplify complex technical and analytical concepts for non-technical stakeholders while maintaining credibility with expert users., • Comfortable operating with high autonomy in ambiguous, fast-changing environments, setting direction for your portfolio and influencing internal priorities without formal authority., • Willingness to travel as needed to support strategic customer relationships and key account milestones., • Bi-lingual or multi lingual strongly preferred: English, French, Spanish. Seeq is a remote-first (only) company founded by serial entrepreneurs. Our executive team and board of directors have extensive experience with successful startup ventures in high-growth environments. We are founded on the idea that companies need better solutions for quickly and easily getting business insight from their industrial process data. Our mission is to provide software and services that convert that data into meaningful information that the business can use to improve profitability. We have a wonderful, kind-hearted, talented team that loves to collaborate, lead by example, and exceed our customers’ expectations. We are certified as a great place to work, an emerging startup, the Technology Fast 500, and Inc. Magazine's Best Places to Work. The Perks of Working at Seeq • Competitive salary plus bonus incentives, • $172,000 USD base salary plus variable, • Approximately £127,000 or €146,000, • Benefits:, • 12-week paid Seeq family leave, • Unlimited PTO, • Internet and mobile phone reimbursements, • Medical benefits, • Group term life insurance, • Short-term and long-term disability insurance pre-tax benefits, • Voluntary vision and dental (ortho), • Vacation bonus program, • Employee Assistance Program, • Generous home office allowance, • The best co-workers (we've analyzed the data, so we know it's true.), • Pet-friendly workspace (your dog will be so happy to have you home), • You love your job! Seeq provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. You must be authorized to work in the country in which you reside. Seeq does not sponsor US F1 or H-1B work visas

At hyperexponential, we’re building the AI-powered platform that enables the world’s most critical decisions in a $7 trillion industry, which risks to take, and how to price them. These are the decisions that shape real-world outcomes: whether rockets successfully launch into space, autonomous vehicles make it to market, or communities recover after major storms. Until now, insurance has been making billion-dollar decisions using outdated tools. We’re changing that. Our platform brings together data, AI, and human expertise to give insurers the fastest path from submission to decision - helping them move faster, act smarter, and take on more risk with confidence. Backed by a16z, Highland Europe, and Battery Ventures, we’re scaling globally - already trusted by nearly 50 of the world’s largest insurers, with zero churn and billions in premiums flowing through hx. What began as a single product in one market has rapidly evolved into a multi-product, multi-territory platform powering every stage of pricing and underwriting. AI is at the core of what we do - from building the world’s first domain-specific AI peer programmer for insurance (think GitHub Copilot with a PhD in actuarial science) to shaping agentic workflows that reinvent how this industry operates. What makes hx different is the people who build it. Here, impact isn’t tied to title or tenure; it’s defined by the challenges you take on and the discipline you bring. Surrounded by peers who stretch you, you’ll do the best, hardest work of your life in a company engineered to endure. If that sounds like you, join us in building what comes next. The AI Strike Team exists to reimagine how software is built at hx. Rather than layering AI tools on top of traditional development workflows, this team is redefining the software development lifecycle using AI-native practices, enabling dramatic improvements in both engineering velocity and product quality. Operating as a high-autonomy group within the wider Technology organisation, the team is tasked with delivering complex product epics significantly faster than traditional teams while simultaneously building the guardrails required to ensure safety, stability, and compliance at scale. Their work spans the entire hx platform, collaborating closely with product, platform, and infrastructure teams to ship meaningful customer value quickly and responsibly. As a Senior member of this team, you will operate across the entire codebase, using AI tools and agentic workflows to rapidly understand systems, ship features, and improve developer productivity. Beyond delivery, you will help translate these AI-native practices into repeatable patterns that raise the baseline engineering capability of the entire organisation. Check out our _ for a behind the scenes look at the team you would be joining! Design and deliver complex product epics at 3–5x the velocity of baseline engineering teams, ensuring high-quality functionality reaches customers faster without compromising system integrity. Architect AI-assisted guardrails across the SDLC, including autonomous testing pipelines, AI-driven security reviews, and automated code quality agents that maintain stability while enabling rapid iteration. Use AI tools to rapidly map dependencies and navigate unfamiliar parts of the hx codebase, safely delivering cross-domain improvements without relying on traditional code ownership boundaries. Build and evolve AI-native development workflows, integrating best-in-class tooling across coding, testing, CI/CD, and deployment environments. Translate successful strike team practices into documented patterns, reusable tooling, and “paved road” workflows that scale across the wider engineering organisation. Partner with engineers and technical leaders to share knowledge, mentor teams, and accelerate adoption of AI-native engineering practices across hx. Built or significantly evolved AI-assisted engineering workflows that measurably accelerated delivery speed while maintaining production reliability. Delivered complex product features or systems across unfamiliar codebases by rapidly understanding architecture, dependencies, and operational constraints. Architected scalable cloud infrastructure and CI/CD systems that enabled fast, reliable software delivery in production environments. Implemented automated testing, security, or quality systems that reduced operational risk while increasing development velocity. Evaluated and integrated modern AI development tooling, selecting pragmatic solutions that improved developer productivity and software quality. Led or influenced engineering teams to adopt new technical practices, raising standards through mentorship, documentation, and hands-on collaboration. You prefer clearly defined ownership boundaries and predictable roadmaps over navigating ambiguity and moving quickly across unfamiliar systems. You are uncomfortable challenging established engineering practices or experimenting with new approaches to software development. You prefer incremental optimisation of existing workflows rather than fundamentally rethinking how engineering work gets done. If reading our _ leaves you feeling neutral rather than energised, hx may not be the place where you’ll do your best work. We’re building something that asks for commitment and conviction, and we want you to feel excited by the opportunity to grow with us. At hx, we’re committed to salary transparency. You’ll always have clarity on pay early in the process - our Talent Partner will share details with you during initial conversations - and we’re working towards publishing salary information for all roles globally. Because we’re building at the intersection of technology/SaaS and insurance, our roles don’t always map neatly onto traditional benchmarks. Our approach is to design compensation that’s competitive in the market, fair across teams, and aligned with the impact our people make. Equity: We offer equity across all roles at hx, making it a significant component of total compensation. Your talent partner will be able to share more details about this. £5,000 training and conference budget for individual and group development. 25 days of holiday plus 8 bank holidays (33 days total). Company pension scheme via Penfold. Mental health support and therapy via _. Individual wellbeing allowance via Juno. Private healthcare insurance through AXA. Income protection and Life Insurance. Cycle to Work Scheme Top-spec equipment (laptop, screens, adjustable desks, etc.). Regular remote and in-person hackathons, lunch and learns, socials, and game nights. Quarterly team breakfasts and lunches, snacks, drinks fridge, and a fun office at _. Exceptional opportunities for personal development and growth as we build something remarkable together. Initial call with Talent team (30 minutes) Manager Interview (60 minutes) Technical Assessment (system design whiteboard) (120 minutes) Values Interview with Tech Leadership (60 minutes) Offer hxer's are at the centre of everything we build. We know that progress depends on diverse perspectives, and we are committed to creating an environment where everyone can thrive, grow, and make an impact. We recognise there is always more to do, and we take responsibility for shaping a workplace that is not only diverse but genuinely inclusive. Diversity is not just the right thing to do, it is key to solving the complex challenges we choose to take on. By welcoming people from all backgrounds and experiences, we strengthen our ability to question assumptions, push boundaries, and design solutions that endure. If you’re energised by complexity and motivated to grow, we encourage you to apply and join our global team. If this opportunity resonates with you, we encourage you to apply or share it with your connections! Our dedicated talent team reviews all applications, and we promise to provide feedback regardless of the outcome. For more information about applying and to view other opportunities, you can visit our careers page. Please note that background checks will be conducted as part of the hiring process to ensure compliance with our governance policies. We handle all background checks sensitively and in full compliance with relevant regulations. All applicant data will be processed in accordance with data protection regulations and our privacy policy.

Company Overview IMS is a leader in connected car and telematics services. We provide services and analytics to insurers, governments, and enterprises. We are proud to be the developer of the industry-acclaimed, cloud-based connected car platform. From insurers and governments to dealerships and everyday drivers, we’re proud to produce technology that makes driving - Safer. Smarter. Greener. Job Description The Senior Platform Engineer is a technical leader responsible for designing, operating, and continuously improving the AWS serverless data platform. This role sits at the intersection of infrastructure, software engineering, and developer experience — owning the reliability and scalability of the platform while actively enabling product and data engineering teams to build and ship confidently. Key Responsibilities Platform Tooling & Self Service • Design and maintain self-service tooling, templates, and scaffolding that allow engineers to provision and deploy serverless resources independently., • Own and evolve internal developer platform (IDP) capabilities — including CI/CD pipeline templates, Infrastructure as Code (IaC) modules, and reusable Lambda/Step Functions patterns., • Reduce cognitive overhead for engineers by abstracting platform complexity behind well-documented, opinionated interfaces., • Partner with engineering teams to gather feedback and continuously improve the developer experience. Engineering Standards & Technical Documentation • Produce and maintain high-quality technical documentation, runbooks, and architectural decision records (ADRs) for the platform., • Define and evangelise engineering standards for serverless development, including naming conventions, logging patterns, error handling, and observability., • Lead or contribute to internal tech talks, workshops, and onboarding programmes to upskill engineers on platform capabilities. Collaboration & Stakeholder Engagement • Act as a trusted technical partner to product and data engineering squads, embedding platform expertise into delivery teams as needed., • Define clear SLAs and SLOs for platform services and communicate them to consuming teams., • Triage and resolve platform-related blockers rapidly, prioritising unblocking engineers over reactive maintenance work. Security & Compliance • Ensure platform infrastructure adheres to security best practices including least-privilege IAM, encryption at rest and in transit, and secrets management., • Collaborate with security and compliance stakeholders to maintain audit readiness and address vulnerabilities promptly., • Embed security considerations into platform tooling so that secure defaults are the path of least resistance for engineers. Infrastructure as Code & Delivery • Own and evolve IaC for all platform infrastructure using tools such as Terraform, AWS CDK, or CloudFormation., • Enforce GitOps and CI/CD best practices across platform delivery, ensuring changes are peer-reviewed, tested, and deployed safely., • Champion progressive delivery practices — including feature flags, canary deployments, and rollback mechanisms — across the platform. Continuous Improvement • Drive a culture of continuous improvement through regular platform reviews, blameless post-mortems, and iterative delivery., • Measure and report on engineering metrics to demonstrate and drive improvement., • Contribute to the broader engineering community through internal knowledge sharing, cross-team collaboration, and participation in guild or chapter activities. Key Requirements • WS Serverless & Cloud Architecture Deep, hands-on experience with the core serverless stack — Candidate should be able to design pipelines with cost, latency, and failure modes in mind, not just get things working. Knowledge of AWS IAM, VPC, and security patterns is equally important., • Python (Primary) & Java (Secondary) Strong Python skills are essential — not just scripting, but writing production-quality, testable, maintainable code. Candidate needs to be credible enough to review Python code written by the teams they support. Java familiarity matters for legacy pipeline work and cross-language debugging, but doesn't need to be at the same depth., • Infrastructure as Code Proficiency in Terraform is a must. Candidate should be building reusable, well-structured IaC modules — not one-off configurations — and comfortable working in a GitOps model with peer-reviewed, pipeline-deployed infrastructure., • CI/CD & Developer Platform Thinking Experience building and maintaining CI/CD pipelines The key mindset here is thinking about other engineers as your customers, and building tooling that reduces friction and cognitive load., • Observability & Operational Maturity Comfortable with CloudWatch, and ideally a third-party observability tool. They should understand SLOs and error budgets beyond the theory — and know how to design alerting that's actually actionable rather than noisy., • Communication & Developer Empathy Given the developer enablement focus, this is crucial. Candidate needs to write clear documentation, give useful feedback in code reviews, and explain complex infrastructure decisions to non-platform engineers. Strong written communication matters as much as verbal., • Security Mindset Practical knowledge of least-privilege IAM, secrets management and how to bake secure defaults into platform tooling so teams don't have to think about it. Why should you join us? • Flexible remote working options., • Flexible holiday scheme (unlimited vacation) to really make the most of your time and wellbeing., • 'Work From Anywhere' Policy - work almost anywhere in the world for 30 days per year!, • Employee Assistance Program and an enhanced maternity/paternity package, • We want to see you grow and do great things! We’re committed to your personal and professional development., • Funded training opportunities., • Auto-Enrolment Pension & Private Medical Insurance., • Cycle to Work and Car Maintenance Salary Sacrifice discounts!, • Kudos Hub - a peer-to-peer recognition system, where you can recognise others using points. These points can be collected and redeemed against a huge catalogue of rewards., • We’re an innovative technology leader with plans for growth in the global telematics industry. These are some exciting times! *Please note that while we accommodate a remote working environment, this hire will need to be based in the United Kingdom.

Grafana Labs, the company behind the open observability cloud, is founded on the principles of open source, open standards, open ecosystems, and open culture. Grafana Cloud, our fully managed observability platform, is flexible and built for scale. With Grafana Cloud's actually useful AI, organizations can see, understand, and act on all their disparate data to move at the speed of their ambitions. Today, more than 35 million users and 7,000+ customers – including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce – trust Grafana Labs to ensure reliability of their applications and systems, resolve incidents quickly, and optimize their telemetry to reduce noise and cost. We are a 100% remote company with 1,600+ team members across 40+ countries, and we’re backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at and follow us on and _. We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do. You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity. The Opportunity: We’re looking for a Senior Solutions Architect (Professional Services) to join Grafana Labs’ world-class Customer Experience team. This is a highly hands-on role for technically skilled professionals who thrive on helping customers solve complex problems, accelerate adoption, and drive real business outcomes with Grafana at the center. As a Solutions Architect, you’ll be a trusted technical partner—not a quota-carrying seller, but a customer-first advocate who leads with authenticity and insight. You’ll guide organizations through onboarding, implementation, and expansion by offering white-glove support, best practices, and proven strategies gathered from across our customer base. You’ll operate with one foot in the code and the other in the customer’s world. Whether it’s understanding container orchestration in Kubernetes, fine-tuning Prometheus queries, or clarifying the nuances between logs, metrics, and traces—you’ll bring clarity and confidence to complex technical landscapes. You know the difference between "pets and cattle" and why that matters for scalable observability. You’ll deliver high-impact training, jumpstart engagements, and offer tailored technical consulting to help customers succeed. As an embedded partner during critical phases, you’ll provide roadmap assurance, guide project execution, and ensure Grafana's capabilities align with the customer’s architecture, goals, and constraints. Along the way, you’ll identify recurring issues, monitor support needs, and advocate for product improvements in close collaboration with internal teams. Success in this role means being a strategic thinker and a command-line problem solver. You’re passionate about OSS, love engaging with customers, and have the instincts to manage timelines, unblock teams, and deliver value at every stage of the engagement. Join us and help elevate the Grafana customer experience through world-class technical delivery and meaningful impact. What You'll Be Doing: • Effective in working with customers, including business executives, project managers, and IT development staff., • Effective in understanding business needs and distilling the information into business and technical requirements., • Comfortable working with complex business and technological requirements and translating into the design of solutions, including data visualization, workflow recommendations, migrations, and enterprise scale architecture., • Ability to act as a functional lead and able to demonstrate clear approach to methodology as well as functional capabilities. Leads functional workshops with customers, documents requirements, and designs appropriate solutions., • Speed is paramount. This team is nimble and is the fulcrum to accelerate the delivery of the solution for customers., • Be a strong advocate for adherence to standards and best practices., • Stay current on Grafana Labs, observability, and related technologies., • You'll be a key resource for our Sales, Product Management, Engineering, Support, and Professional Services teams as they look to drive innovation and improvements into future product and offering enhancements., • If you enjoy working with customers to help them succeed and thrive on working with leading-edge technologies, this is the role for you. What Makes You a Great Fit: • Located in the UK, • 5+ years of experience working on deployment teams, using project management techniques., • Direct experience with o11y., • Best practices for both using and deploying an o11y stack (visualization, alerting, metrics, logs, traces) - preferably with Grafana products (Grafana, Prometheus/Cortex/Enterprise Metrics, Loki/Enterprise Logs, Jaeger/Tempo)., • A proven track record of successful delivery of customer projects, preferably enterprise o11y implementations for large customers, • Excellent communication skills to communicate with customers, partners, and internal members., • Kubernetes (kubectl, Helm, Tanka preferred)., • Experience with Cloud Platforms - AWS, GCP, Azure Bonus Points For: • Self-starter, adept at picking up new skills and technologies, and eager to break new ground., • Vision to help us take our company to the next level. Compensation & Rewards: In the UK, the base compensation range for this role is £103,900 - £124,500. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally. *Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process. Why You’ll Thrive at Grafana Labs: • 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose., • Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment., • Transparent Communication – Expect open decision-making and regular company-wide updates., • Innovation-Driven – Autonomy and support to ship great work and try new things., • Open Source Roots – Built on community-driven values that shape how we work., • Empowered Teams – High trust, low ego culture that values outcomes over optics., • Career Growth Pathways – Defined opportunities to grow and develop your career., • Approachable Leadership – Transparent execs who are involved, visible, and human., • Passionate People – Join a team of smart, supportive folks who care deeply about what they do., • In-Person onboarding - We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it., • Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable. Equal Opportunity Employer: Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow. Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings. #LI-Remote For information about how your personal data is used once you’ve applied to a job, check out our .

At Docker, we make app development easier so developers can focus on what matters. Our remote-first team spans the globe, united by a passion for innovation and great developer experiences. With over 20 million monthly users and 20 billion image pulls, Docker is the #1 tool for building, sharing, and running apps—trusted by startups and Fortune 100s alike. We’re growing fast and just getting started. Come join us for a whale of a ride! French fluency is required We are seeking a highly consultative, commercially minded Senior Solutions Engineer to support our most strategic accounts. This role is a critical technical seller position, owning pre-sales technical strategy, shaping customer requirements early, and influencing outcomes in complex, competitive sales cycles. You will act as a trusted technical advisor and champion owner, partnering closely with Account Executives, Post Sales, and Product teams to drive measurable business and technical value through Technical Selling & Deal Shaping, Technical Champion Ownership & Thought Leadership, Customer & Internal Advocacy and Competitive & Strategic Selling This role reports to the Director of Solutions Engineering and operates at the intersection of technical depth, business acumen, and competitive selling discipline. Technical Selling & Deal Shaping: Lead technical discovery to deeply understand customer business objectives, constraints, success criteria, and buying drivers. Shape technical requirements early in the sales cycle to align customer outcomes with Docker’s differentiated value. Design, position, and execute structured PoCs and PoVs, including defining success criteria, evaluation plans, and exit strategies. Influence customer decision-making through workshops, whiteboarding sessions, and technical executive briefings. Translate complex technical capabilities into clear business value narratives. Technical Champion Ownership & Thought Leadership: Build, own, and expand relationships with customer technical champions and influencers. Establish credibility as a trusted advisor through technical thought leadership, architectural guidance, and industry best practices. Leverage champion relationships to influence broader buying groups, shape requirements, and uncover cross-sell and expansion opportunities. Maintain engagement beyond initial sale ensuring outcomes are realized and leveraging insights to support future sales motions. Customer & Internal Advocacy: Advocate for customer needs with Product and Engineering, providing clear, actionable feedback informed by field experience. Coordinate with Post Sales and Support resources to ensure continuity across the customer lifecycle. Develop reusable technical assets (workshops, demos, reference architectures, enablement content) to scale impact across accounts. Competitive & Strategic Selling: Actively support competitive sales motions by identifying differentiation and influencing evaluation criteria throughout the cycle. Partner with Sales to develop technical win strategies for strategic and competitive accounts. Proven experience as a Solutions Engineer, Sales Engineer, or Solution Architect in complex enterprise sales. Strong experience running competitive PoCs/PoVs with clearly defined success and exit criteria. Ability to engage credibly with senior technical and business stakeholders. Solid understanding of cloud platforms (AWS, Azure, GCP), containers, DevOps, and modern application architectures. Experience with Docker, container ecosystems, or adjacent technologies strongly preferred. Development, Agentic AI dev, Software Development Lifecycle and/or Software Supply Chain Experience experience strongly preferred. Excellent communication, influence, and stakeholder management skills. Willingness to travel to customer sites as required. Fluency in French and English You will be welcomed with a first-in-class onboarding experience that includes equipment setup, a sweet swag package, and a collaborative training program You will learn how to navigate through award-winning sales tools such as; Salesforce, Outreach, SalesForce, Looker, and Docker. Actively engage with senior stakeholders, and manage relationships with clients You will work closely with your peers and partner with CSMs to develop strategies to advocate for our customers. At the end of your first month, you will have a proficient grasp of the tools and activities necessary to be successful in your role. You will be laser-focused on supporting the CS Team during your second month. You will have connected with all of your Team members. You will gain in-depth knowledge of Docker’s products and how they impact our customers. You will have an advanced understanding of tools, activities, and best practices to be successful in your role. In month three, you will be confident in your craft and ready to immerse yourself in our customer’s business needs fully. You will continue efforts to improve messaging, processes, and activities. Educate our clients about our product roadmap and undertake product training for users You will be ready to operate independently at full speed. Docker does not offer visa sponsorship for this role. We use Covey as part of our hiring and / or promotional process for jobs in NYC and certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using _ on April 13, 2024. Please see the independent bias audit report covering our use of Covey _. Perks Freedom & flexibility; fit your work around your life Designated quarterly Whaleness Days plus end of year Whaleness break Home office setup; we want you comfortable while you work 16 weeks of paid Parental leave Technology stipend equivalent to $100 net/month PTO plan that encourages you to take time to do the things you enjoy Training stipend for conferences, courses and classes Equity; we are a growing start-up and want all employees to have a share in the success of the company Docker Swag Medical benefits, retirement and holidays vary by country Remote-first culture, with offices in Seattle and Paris Docker embraces diversity and equal opportunity. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our company will be. #LI-REMOTE

At FPC Global, our people are our greatest asset. We’re a fast-growing, global consultancy where collaboration, innovation, and ambition come together to deliver exceptional outcomes across the full facility lifecycle. Founded in 2014 by our CEO, Dean Francis, we’ve grown into a team of 140+ professionals working across the Americas, EMEA, APAC, and our London headquarters. We partner with clients to deliver integrated, future-focused consultancy services—setting new benchmarks for sustainability, technology, and performance. We believe great ideas can come from anywhere. That’s why we foster a culture where voices are heard, initiative is encouraged, and careers are built with purpose. The Digital Buildings System Engineer is responsible for managing the complete process of onboarding and integrating diverse building management systems (BMS), IoT devices, and facility management solutions into a designated cloud platform. This role is platform-agnostic, designed to work across various hardware and software ecosystems, ensuring seamless data integration and compatibility. Leveraging expertise in building automation technologies and communication protocols, the engineer connects disparate systems regardless of brand or manufacturer, enabling secure and optimized data flow for real-time analytics, remote monitoring, and enhanced operational efficiency. In this highly technical role, you will collaborate with global teams in IT, security, networking, and infrastructure to deliver IoT and cloud-based solutions for a global office portfolio. You’ll demonstrate adaptability by learning and working across multiple cloud environments (AWS, Azure, Google Cloud) and diverse BMS and IoT systems. Success requires a fast learner with strong communication skills, able to respond to shifting priorities and make informed decisions quickly, even with limited information. This role supports digital transformation for smart buildings, creating data-driven, future-ready facility management solutions Key Responsibilities: The responsibilities for this role include: To ensure smooth integration, optimization, and security of applications on cloud platforms. Troubleshoot issues, manage performance, and align cloud solutions with business objectives. Delivery of technical and some non technical (as training and knowledge allows) related engineering Services and projects for clients in accordance with the Proposal, Scope of Work (SoW) and/or Engagement Letter. Manage own workload, communicating and escalating any issues to line manager accordingly • Building System Integration:, • Assess and analyze existing building systems, including BMS, HVAC, lighting, energy, and IoT devices., • Map and document building systems architecture to ensure compatibility with cloud migration strategies., • Cloud Onboarding & Configuration:, • Configure cloud infrastructure to receive and process data from various building systems., • Develop and implement data flow protocols from on-premises building systems to cloud platforms, ensuring data quality and integrity., • Work with cloud platforms (e.g., AWS, Azure, Google Cloud) to set up required services, storage, and data processing pipelines., • Device Qualification and Testing, • Testing, validating, and troubleshooting application drivers across a range of IoT devices and gateways., • Collaborating with device manufacturers to support driver development, improve compliance, and resolve integration issues., • Managing and maintaining devices in an IoT testing lab, including physical installation, setup, configuration, and lifecycle management., • Supporting MSIs with deployment of compliant solutions and onboarding of building systems to Cloud Platforms., • Working with various tools and platform developers to identify defects, suggest improvements, and support feature validation., • Data Management & Security:, • Ensure compliance with cybersecurity and data privacy policies in data transfer and cloud storage., • Implement encryption, authentication, and access control measures to protect building and operational data., • Data Analytics and Reporting, • Analyze system data to generate insights on performance, sustainability, and operations., • Prepare detailed reports on building operations for stakeholders., • Preferred knowledge of Apps Scripts, • Collaboration & Stakeholder Engagement:, • Liaise with IT, facility management, and operations teams to understand building system requirements and constraints., • Provide technical support and training to on-site staff on cloud-based building management tools., • Testing & Troubleshooting:, • Conduct pre- and post-onboarding testing to validate data integrity and system performance., • Identify, troubleshoot, and resolve issues related to data transmission, system compatibility, and network connectivity., • Documentation & Reporting:, • Maintain comprehensive documentation of onboarding processes, system configurations, and cloud settings., • Generate regular reports on onboarding status, system performance, and key metrics, • FPC Responsibilities:, • Represent FPC in a professional manner internally and externally, and achieve a high level of customer satisfaction for all work performed, • Be an effective Digital Building Services team member, communicating with colleagues and working collectively to contribute to the development of Digital Buildings Services Group and the FPC business as a whole, • Report to line manager, acting in accordance with their requests and direction and those of FPC management, • Manage own workload, communicating and escalating any issues to line manager accordingly, • Act in accordance with all FPC employment policies and procedures, including FPC Employee Handbook, Health & Safety and Time and Expenses Reporting, • Carry out any other duties reasonably requested by FPC Management Required Qualifications & Experience Experience • 7+ years of experience in the design and configuration of building automation systems, cloud integration, or IT infrastructure roles., • Hands-on experience in systems integration and related industries such as architecture, design, or construction., • Strong understanding of cybersecurity best practices for cloud integrations., • Knowledge of edge computing and data preprocessing methods for IoT systems. Technical expertise in delivering digital and smart building projects, including: • Digital Building Systems Integration (design, development, and implementation)., • Building Controls Systems & Automation., • Cybersecurity best practices., • Device Qualification and Testing, • IP Networking (IPv4, IPv6, switching, routing, DHCP, WiFi, structured cabling, etc.)., • System Audits & Site Surveys. Education • Bachelor’s degree in Controls Engineering or a related field. Certifications (Preferred but not mandatory) • Experience with BMS systems such as Niagara, Delmatic, Delta, or LoRaWAN. Certifications in these are beneficial., • Cloud platform expertise in AWS, Azure, or Google Cloud, including relevant cloud services (e.g., data storage, IoT hubs). Certifications in these platforms are a plus. At FPC, we’re not just a company—we’re a thriving community where innovation flourishes, ideas are celebrated, and careers are shaped. When you join us, you become part of a dynamic team that: Shapes the Future: Work on groundbreaking projects that are redefining industries with sustainability, cutting-edge technology, and bold ambition. Supports Your Growth: From leadership training to cross-functional collaboration, we prioritize your professional development and empower you to explore new ideas, take initiative, and grow in your career. Values Balance and Inclusion: We celebrate diversity, foster collaboration, and ensure every voice is heard—while maintaining a strong commitment to work-life balance. Creates Impact: Contribute to the delivery of iconic, high-performance buildings and innovative solutions that have a lasting, positive impact on the world.