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Key Account Manager UK South (Hybrid / Remote – 1–2 days per month in office) £55,000 – £65,000 + Benefits We are recruiting on behalf of a growing and forward-thinking technology business seeking an experienced Key Account Manager to join their commercial team. This is an excellent opportunity for a commercially driven account management professional with experience in ERP, SaaS, or subscription-based software environments to take ownership of a portfolio of strategic customers and play a key role in driving long-term client success. The successful candidate will act as a trusted advisor to customers, building strong relationships, identifying growth opportunities, and ensuring high levels of customer satisfaction, retention, and commercial value. Key Responsibilities • Manage and develop long-term strategic relationships with key customer accounts., • Act as the primary commercial contact for a portfolio of high-value clients., • Build and maintain account development plans aligned to customer objectives and business priorities., • Lead regular customer reviews, strategic meetings, and stakeholder engagement activities., • Coordinate internal teams to ensure actions, deliverables, and customer commitments are effectively managed., • Identify opportunities for account growth including upselling, cross-selling, and contract expansion., • Develop and manage revenue and growth plans across assigned accounts., • Lead contract renewals and commercial negotiations., • Proactively identify and mitigate risks relating to customer retention and satisfaction., • Support the continuous improvement of account management processes and best practices across the business. Skills & Experience Required • Minimum 5 years’ experience in account management, commercial, or customer-facing roles within ERP, SaaS, or subscription-based software businesses., • Strong experience working with Microsoft Dynamics 365 Business Central environments., • Proven ability to manage complex customer relationships involving multiple stakeholders., • Strong commercial awareness with experience driving account growth and customer retention., • Strategic mindset with the ability to focus on long-term customer value., • Excellent communication and relationship-building skills, with confidence engaging at senior leadership level., • Highly organised with strong prioritisation and account management capabilities., • Comfortable working autonomously and taking ownership of customer outcomes., • Experience using HubSpot CRM would be advantageous. Benefits • Competitive annual leave entitlement, including your birthday off., • Pension scheme available from day one., • Critical Illness and Death in Service cover., • Electric Vehicle Salary Sacrifice Scheme., • Employee Assistance Programme., • Ongoing professional development and Microsoft certification training., • Modern, digitally focused working environment with access to the latest Microsoft technologies., • Supportive company culture with a strong focus on wellbeing and employee development.

A renowned, established name in the industry, our client are a large Financial organisation - one with proven, established pedigree. Empowering finance professionals and redefining financial performance, our client's influential enterprise benefits small and large businesses with the range of award-winning services they offer. They're now looking to bring on board Junior Account Managers. Your primary function will be handling existing accounts and cross selling, with some new business development involved also. This is an amazing opportunity for any graduate looking to excel in the business world and establish a lucrative and rewarding career. Package: • Competitive basic salary of £26k, • Y1 OTE of up to £32k!, • Excellent scope for progression and professional development- there will be opportunity to move into a more senior role as your knowledge of the company widens, • On-going training and mentorship, • Team socials in a friendly, inclusive environment, • Lucrative bonus and incentive scheme, • Pension contributions, • Fun, modern offices Requirements: • Educated to degree level, • Excellent communication skills- both written and verbally, • Organisation and time management skills, • You have a passion for business, with drive and ambition, • Willingness to learn and develop new skills, • Self-motivated with a strong desire to succeed in your career Candidates must be eligible to live and work in the UKPareto values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. If you require this job specification or to apply in an alternate format, please visit the Pareto website.

Tax Manager East Midlands Salary – to £54,000 per annum plus pending pay award and Local Govt Pension Scheme c23% Flexible and Hybrid Working – 1-2 days per in the office Macildowie are delighted to be partnering with a forward-thinking Unitary Authority in the East Midlands to recruit a Tax Manager. This is an excellent opportunity for an experienced tax professional to take ownership of a broad and highly specialist tax portfolio within a large and complex public sector organisation. The role offers the chance to work at both strategic and operational level, supporting key financial decisions, major projects and organisational compliance across a wide range of tax matters. The organisation offers a flexible hybrid working model with just one day per week required in the office, alongside a supportive and collaborative working environment. The Role Reporting into the senior finance leadership team, you will act as the Council’s lead technical tax specialist, providing expert advice and ensuring compliance across VAT, employment taxes, CIS and property-related taxation matters. Key responsibilities will include: • Leading on VAT accounting, returns, partial exemption calculations and HMRC compliance, • Providing specialist advice on complex transactions, capital projects and regeneration schemes, • Supporting PAYE, IR35, benefits in kind and employment tax compliance, • Advising on CIS processes, controls and contractor compliance, • Managing tax risk, governance and internal controls, • Delivering training and guidance across finance and operational teams, • Building strong working relationships with senior stakeholders, external advisors and HMRC, • Monitoring legislative changes and assessing organisational impact About You • We are looking to speak with experienced tax professionals who can demonstrate:, • Strong technical knowledge across VAT and taxation (public sector would be ideal although not essential and applicants from practice or the private sector are welcomed), • Experience advising on complex tax and compliance matters, • An ability to interpret legislation and provide practical commercial guidance, • Experience working with senior stakeholders across finance and operational services, • Strong communication and relationship-building skills, • A proactive and solutions-focused approach, • Qualified Accountant Previous experience within local government or the wider public sector would be advantageous, although candidates from practice or other complex organisations will also be considered. Why Apply? • Highly flexible hybrid working – just one office day per week, • Opportunity to shape and lead tax compliance within a large organisation, • Broad and varied technical remit, • Excellent pension and wider local government benefits package, • Supportive leadership team and collaborative culture The successful candidate will be rewarded with a competitive salary and benefits package, including access to the local government pension scheme (c23%), 27 days holiday plus statutory holidays, flexible working and hyrbrid working with c1-2 days per week in the office. For more information please forward your details to . As it is half-term next week, don’t worry if you haven’t heard from us or been able to submit an application in the next week. Shortlisting will be taking place in early June.

Childcare Assessor Location: Field based with a Midlands area Salary: up to £30,000 per annum + Car allowance (£4500) Hours: Full Time- Monday to Friday Type: Permanent Imperial Recruitment Group are delighted to announce we are working with award winning national Training Provider who are looking to appoint a Childcare Assessor to cover their Midlands area Responsibilities: · Deliver timely full framework apprenticeships including Functional skills · Set and monitor training targets that link on and off the job training · Act as a client liaison to support client programme development · Adhere to OFSTED requirements · Manage your diary effectively to ensure all apprentices are seen on a 4-week basis · Organise and maintain documentation to demonstrate the progress apprentices are making · Overcome barriers to learning and adapt delivery to meet learner’s needs · Advise and guide learners to make informed choices in relation to their future development, including further qualifications and career progression · To attend standisation & team meetings Requirements: · Have a drive and passion for delivering timely quality provision · Have previous experience working in childcare · UK Driving License For more information on this opportunity please feel free to contact Dan Pilkington at Imperial Recruitment Group

• Are you passionate about empowering others with life-saving skills?, • Do you want to make a real difference in your community? As a Trainer, you’ll deliver essential courses, including First Aid at Work, Fire Marshal, and Mental Health, equipping learners with vital skills to stay safe and support others. If you're ready to step into a role where every day is rewarding, we’d love to hear from you!Details, • Salary: £25,276 per annum, • Location: Derby, East Midlands, • Working Pattern: 5 out of 7 days, including occasional evenings or weekends to meet learner needs, • Contract: Full-time, permanent, • Additional benefits:, • Paid mileage and expenses for travel, • Ongoing professional development, including support to maintain your subject competence and certifications, • Flexible working patterns to suit your schedule, • Corporate uniform provided for a professional appearance, • Enhanced DBS check paid for by the organisation, • A culture of inclusivity, aligning with the values of Humanity, Excellence, Accountability, Responsiveness, and Teamwork (H.E.A.R.T.)About the OrganisationThis role supports one of the UK’s leading providers of workplace training. With a mission to save lives and make communities safer, their vision is to empower every person with skills that make a difference. They value their people, offering opportunities for growth, and champion diversity in everything they do.About the RoleAs a Trainer, you’ll deliver a variety of courses to diverse groups, ensuring high standards of teaching and assessment. From CPR techniques to mental health awareness, you’ll empower learners with essential skills while contributing to the organisation’s life-saving mission.You’ll manage your own schedule, travel to training locations, and be responsible for setting up engaging, professional sessions. With support from a dedicated team, you’ll maintain compliance with awarding body standards and contribute to the continuous improvement of training delivery.Key Responsibilities, • Deliver and assess workplace training courses such as First Aid at Work and Mental Health Awareness., • Set up training venues, ensuring all materials and equipment are ready., • Conduct dynamic risk assessments at venues and act as a designated first aider and fire marshal., • Maintain up-to-date knowledge of your subject area through professional development., • Promote the organisation’s products and services to learners., • Complete all required documentation promptly and accurately.Skills / Experience Required, • Essential qualifications:, • Level 3 Certificate in Learning and Development or equivalent, plus a valid course-specific qualification (e.g., First Aid at Work, IOSH)., • Experience:, • Delivering first aid and/or health and safety courses to adults., • Skills:, • Excellent communication and interpersonal skills, with the ability to engage diverse groups., • Other:, • Physically able to perform CPR on a manikin on the floor., • Confident using Microsoft applications and digital tools for course administration., • A full driving licence and access to a vehicle for travel to training venues.To Apply, • If you’re ready to inspire others and be part of a team dedicated to saving lives, we’d love to hear from you!, • Application is by CV only – no covering letter required.Interview Process, • Initial telephone call with the regional manager for the area, • In-person interview, which will include competency-based questions and the delivery of a short mock training session to demonstrate your skills.Deadline for Applications, • ASAP – applications will be reviewed on a rolling basisWe want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

Job Title: Senior Residential Support Worker (Children's services) Location: Chaddesden (DE21) Job Type: Full-Time / Shift Pattern Salary: £28,080 - £35,200 Job Description We are seeking a dedicated and compassionate Senior Children’s Residential Support Worker to join our residential care team in Chaddesden, DE21. The role involves supporting children and young people with emotional and behavioural difficulties (EBD), additional needs, and challenging behaviours within a safe, nurturing, and structured residential environment. The successful candidate will play a key role in promoting positive outcomes for young people by providing emotional support, guidance, and practical care while encouraging independence, education, and personal development. Main Responsibilities • Provide high-quality care and support to children and young people in a residential setting., • Build positive and trusting relationships with young people while maintaining professional boundaries., • Support children with daily routines, personal care, education, appointments, and activities., • Manage challenging behaviours using positive behaviour support and de-escalation techniques., • Promote safeguarding, health and safety, and the wellbeing of all children and young people., • Act as a positive role model, encouraging confidence, resilience, and independence., • Complete accurate records, incident reports, risk assessments, and care documentation., • Work collaboratively with social workers, schools, healthcare professionals, and families., • Support children to engage in education, hobbies, and community activities., • Participate in team meetings, training, and shift handovers., • Maintain a safe, clean, and supportive home environment., • Support new staff members and contribute positively to team development where required. Role Requirements • Previous experience working with children and young people in residential care or support settings., • Experience supporting children with EBD, additional needs, and challenging behaviours., • Strong communication, teamwork, and problem-solving skills., • Ability to remain calm and professional in challenging situations., • Understanding of safeguarding and child protection procedures., • Flexible approach to shift work, including evenings, weekends, and sleep-ins., • Full UK driving licence., • Level 3 Diploma in Children & Young People This is a rewarding opportunity for someone passionate about making a positive difference in the lives of children and young people and helping them achieve brighter futures.

SENIOR BUILDING SURVEYOR • SRVO • £Competitive, aligned to experience • Remote – Midlands / East Midlands / East Anglia ROLE OVERVIEW We are looking for a Senior Building Surveyor to join SRVO as part of a growing and highly capable surveying team, delivering core building surveying, project and compliance services across the UK. This role is suited to an MRICS-qualified Surveyor (or equivalent level of experience) who enjoys variety, takes pride in technical quality, and is confident managing client instructions across both residential and commercial assets. This is a senior role for a Surveyor who wants autonomy, technically credible work and project exposure, without being stuck in a volume-driven consultancy model. You’ll work across a varied portfolio including residential, commercial, industrial and education environments, giving you genuine breadth and technical challenge rather than repetitive site types. You’ll work under the direction of the Building Surveying Directors, with the freedom to run your own workload, lead projects, and contribute to the development of junior Surveyors and APC candidates. ROLE EXPECTATIONS This is a senior-level role requiring sound judgement, strong organisation and the ability to manage multiple instructions without compromising quality. You’ll be expected to work independently in a remote environment, travelling to sites as required, while also collaborating closely with Directors and colleagues across the business. The work is varied and technically broad, covering defects, planned maintenance, project delivery, compliance and advisory services. You will also be expected to support business development activity and contribute to improving services as SRVO continues to grow. You’ll be trusted to deliver quality work properly, with the backing of Directors who care about standards and long-term client relationships. WHAT SUCCESS LOOKS LIKE You’ll be successful in this role if: • You deliver consistently high-quality technical work across a range of surveying instructions, • Clients trust your advice and see you as a reliable point of contact, • Projects are well managed, commercially sound and professionally delivered, • You take ownership of your workload, pipeline and deadlines, • You contribute positively to team development, mentoring and training HOW YOU’LL SPEND MOST OF YOUR TIME Most weeks, you’ll be: • Providing advice on building defects across a wide range of property types and ages, • Preparing Planned Preventative Maintenance reports, lifecycle costs and maintenance budgets, • Acting as Project Manager / Contract Administrator on projects typically ranging from £50k to £3m+, • Reviewing pre-construction information and overseeing RAMS review processes, • Supporting Building Safety Act 2022 related work, including building height surveys and structural appraisals, • Undertaking reinstatement cost assessments and pre-acquisition surveys, • Preparing schedules of dilapidations, negotiating claims and advising landlords and tenants, • Monitoring development and project works on behalf of landlords, funders and other parties, • Acting as Principal Designer where appropriate, including PCI packs, CPP review and H&S file preparation, • Supporting mentoring, APC development, CPD and wider company initiatives You’ll work remotely, with travel to sites across the UK as required, with a primary focus across the Midlands and Eastern regions. WHO THIS ROLE IS FOR This role suits someone who: • Is MRICS qualified with a minimum of 2+ years PQE (or has equivalent senior surveying experience), • Holds a RICS-accredited Building Surveying degree (minimum 2:2 or equivalent), • Has strong knowledge of construction technology, building pathology and relevant legislation, including fire-related legislation, • Is confident managing client instructions, delivering reports, and leading projects through to completion, • Is comfortable working autonomously, managing their own pipeline and meeting deadlines, • Can build trusted relationships with clients, contractors and stakeholders, • Has experience managing others, mentoring, or is ready to step into a management role EXPERIENCE THAT HELPS • Senior building surveying experience across residential and/or commercial assets, • Proven contract administration and project delivery experience, • Strong report writing capability and professional communication skills, • Experience advising on compliance, risk and building safety-related matters, • Confidence leading project teams and working with external consultants, • A proactive, self-starting approach and strong time management WHAT WE OFFER • Competitive salary aligned to experience, • Car allowance, • Discretionary bonus, • 25 days holiday plus bank holidays, • Remote and flexible working, • Private medical insurance, life assurance and enhanced family leave, • Fully funded training and professional development, • Pension scheme and employee assistance programme, • Employee referral scheme, • Discounts across travel, retail, fitness and entertainment ABOUT SRVO SRVO is a Chartered Surveying and Property Consultancy delivering building surveying, project and consultancy services across the UK. We work across both commercial and residential sectors and have built a strong reputation through long-standing client relationships, technically robust delivery and a practical approach to problem solving. Our mission is to transform the property landscape with safe and sustainable solutions. As part of the Odevo Group, SRVO combines the agility and expertise of a specialist consultancy with the stability, scale and long-term investment of a wider group. We set our people up to succeed through the right tools, technology and support, alongside clear development pathways and an environment where wellbeing is genuinely prioritised. INTERESTED? Apply with your CV. All applicants must be eligible to live and work in the UK. Documentary evidence of eligibility will be required. A full, clean UK driving licence is essential for this role. Appointment is subject to a valid DBS check and CSCS card (or willingness to obtain).

Location: Derby\n\nJob Type: Full Time, Permanent\nHours: 38 hours per week\nSalary: £13.71 - £14.13 per hour depending on skills and experience\nBenefits: Company Pension - matched contribution scheme, Westfield Health care plan - after 3 months. 25 days paid annual leave plus all UK Statutory Bank Holidays. We have kitchen facilities on our site and provide free tea and coffee for our employees.\n \nDo you want to continue your training and development?\n\nAt RH Aero Systems we are committed to supporting you in your continuous technical and professional development to enable you to keep your skills and knowledge up to date and to support you in your advancement within the business.\n \nAbout RH Aero Systems:\nRH Aero Systems is setting the standard for aviation support equipment and services. Through our industry-leading businesses - Rhinestahl and HYDRO Systems - we deliver capability across custom-designed Ground Support Equipment, OEM-licensed engine and airframe tooling, 26 global service centres and innovative engineered solutions for OEMs, MROs and Operators worldwide. RH Aero Systems’ global headquarters are in Mason, Ohio, USA, and Biberach, Germany. For further details visit our website. \n \nWe take great pride in our Values and embody them in everything we do professionally.\n \nReliable: We consistently deliver outstanding quality and performance. Our reliability builds trust and long last partnerships. You can count on us every step pf the way! \nReady: We are always prepared, flexible and within reach – ready to act when it matters most.\nRelentless: We are determined to pursue our goals with unwavering passion, resilience, and the will to overcome any challenge\n \nOur UK facility is co located on the Rolls-Royce campus on Victory Road, Derby, our largest UK customer. We are close to the A50, M1 and M42 and within a short commute time from Derby, Nottingham and Leicester About the role.\n \nThis is a fantastic opportunity for an individual who wants to develop their skills further working in a fast paced and skilled team. The role of the Engine Stand Operative will involve the inspection, service and repair of Engine Stands. \n \nKey Tasks & Responsibilities: \n\nInitial visual inspection of engine stands & products delivered.\nUpon receipt of job sheet, ability to prepare stands to specification ready for dispatch.\nTo service and where required repair the engine stands to required specification\nTaking delivery of products and storage of such in the ESR facility.\nResponsibility for stock control of MVP bags.\nRegular communication with customers.\nProvision of ESR services & duties on site at customer premises/sites throughout the UK.\nGeneral workshop duties including the good housekeeping of the workshop area.\nThe safe operation of the forklift truck and other mechanical equipment at all times.\nManual handling of items following laid down procedures and adhering to Health & Safety standards.\nAny other reasonable duties as assigned by the ESR Supervisor.\n About You:\n\nAbility to read and interpret engineering drawings;\nSome previous knowledge of mechanical engineering processes.\nPrevious experience of using hand held tools essential.\nAble to judge multiple priorities and prioritise tasks accordingly.\nDexterity.\nFLT experience is desirable.\nOverhead crane experience would be advantageous, but training will be provided to the successful candidate.\nBasic Maths and English knowledge.\nHolder of a full driving licence and a valid passport and have the ability to travel internationally.\n \nYou may have experience of the following: Workshop Operative, Mechanical Technician, Ground Support Equipment Technician, Aviation Maintenance Operative, Engineering Technician, Maintenance Operative, Equipment Service Technician, Workshop Technician, Aerospace Ground Operative, MRO Technician.\n \nREF-(Apply online only)

Workshop Manager (Rail)£57,000 - £67,000 + 33 Days Holiday + EV Car Scheme + Development + Company BenefitsDerbyCertain Advantage is hiring for a Workshop Manager based in Derby.This role is on a permanent basis and is primarily site-based, leading the day-to-day operations of a fast-paced rail production and refurbishment facility.Are you a Workshop Manager or an experienced leader with a background in Rail, Heavy Engineering, or Heavy Industrial environments, looking for a pivotal role driving production, safety, and operational excellence, for a growing business which promotes ongoing development?Do you want to join a highly successful rail services business where you will act as the key operational lead, coordinating resources, managing risks, and leading a dedicated production team, with a high degree of autonomy, and the ability to impact the ongoing success and growth of the business?This is an excellent opportunity to join a business with a strong pipeline of work, where you’ll have real ownership over site performance, continuous improvement initiatives, and a "right first time" production culture.The Company:We are working with a well-established rail engineering services provider based in Derby. With an expanding pipeline of work and a focus on safety, quality, and environmental excellence, the business is seeking a strong operational leader to manage, optimize, and safely drive their rail production and workshop facilities.The Role:This role is for a Workshop Manager with a background in Rail or Heavy Engineering, taking full responsibility for the safe, efficient, and compliant operation of the site.You will lead day-to-day site activities, ensuring production targets and schedule adherence are met while driving excellence across safety, quality, and resource management.Day to Day: • Lead and oversee all site operations within the rail facility, ensuring activities are delivered safely, on time, and to required standards., • Manage and coordinate safe, controlled, and timely vehicle movements within production and testing areas., • Ensure efficient scheduling and coordination of all T2 production activities, monitoring progress against plans and adjusting priorities to meet delivery targets., • Allocate and optimize the workforce and equipment, balancing resources across shifts to maximize efficiency and minimize downtime., • Promote and enforce a strong safety culture, including preparing, reviewing, and approving RAMS and lifting plans., • Ensure all personnel are suitably trained, competent, and authorized for their roles, maintaining up-to-date qualification records., • Drive a "right first time" culture across the site, supporting inspections, testing, validation, and addressing non-conformances., • Conduct regular site audits and inspections to ensure total readiness for internal and external audits., • Oversee material requests and coordinate with supply chain teams to ensure timely availability and avoid production delays., • Manage site KPI reporting accuracy, including planning accuracy, schedule adherence (OTD), and ERP/work order data integrity.The Individual:, • Proven experience in a Workshop Manager or similar leadership/site management role., • Background within Rail, Heavy Engineering, or a Heavy Industrial production environment., • Demonstrated leadership and resource management skills, with a track record of balancing shifts and driving team performance.Benefits:, • Employee Electric Car Scheme, • Cycle to Work Scheme, • Annual Salary Reviews & Pension Contributions, • Monthly Rewards & Recognition, • Long Service Awards & Gift Vouchers, • 33 Days Holiday (increasing with service), • On-Site Treats & Company Socials, • Career Development & Company Sponsored Training Courses, • Free Eye Test & Specs Vouchers, • Free On-site Parking, • Holiday Trading Scheme, • Employment Discount Schemes (Savings on High Street, Gyms, Tech, Restaurants, and Travel), • Employee Assistance ProgrammeDoes this sound like your next career move? Apply today.Working with UsWe go the extra mile to find the best people for the job. If you are hunting for a role where you can make an impact and grow your career, we will work with you to find it.We work with businesses across the UK to find the best people. If this job is not for you, get in touch to register for job alerts and career guidance tips.

Thera East Midlands has an exciting opportunity available for a Female Support Worker to join our team based in Weston-on-Trent. You will join us on a Full Time or Part Time basis. In return, you will receive a competitive salary of £13.30 per hour. Additional Information: Full UK driving licence is essential for this role Are you seeking a new career in Social Care, with a regular monthly salary and job security? Maybe you have worked in Social Care before and are looking for a new challenge or perhaps you have always wanted to make a positive difference in people lives? We are extremely proud of the work we do, the people that work with us and the training we offer. The Female Support Worker role: As a valued Support Worker with Thera East Midlands, you will be part of an inclusive team supporting adults with a learning disability. You will help create innovative ways to support individuals achieve their own personal goals, aims and ambitions. The support you provide will change with everyone you work with because everyone is different. Supporting people in their daily lives is varied and could include helping someone develop new skills, providing personal and emotional support, helping people plan and manage their own home, support with leisure, employment, individual interests and travel. This can be a fun and rewarding but also at times challenging and demanding role. You maybe be supporting people in their own home or out and about in their community. • Thera East Midlands is unique we are led by people with a learning disability., • Our vision is to promote that people with a learning disability can be leaders in society., • Using a person-centred approach, you will empower people with a learning disability to live the lives they choose. Who are we looking for? • No previous experience or qualifications required, Free, Skills for Care endorsed full training will be provided, • Compassionate, caring, confident and resilient, • Excellent communication and interpersonal skills, • Self-starter, with a high level of motivation, • Excellent written and verbal communication skills. Confident, articulate, and professional, • Keenness to learn in a fast-paced environment and creatively solve problems, • Desire to embrace our values and vision and have fun! What are the Benefits? • Annualised Hours, guaranteed monthly salary for full and part-time roles regardless of shift patterns, plus overtime opportunities, • Flexible working hours for work life balance, • Immediate interview and quick start date (subject to pre-employment checks), • 28 days Annual Leave including bank Holidays (pro Rata), • Employee support line to support you and your family, • Free nationally accredited training, and the opportunity to earn a qualification and progress your career, • Contributory Pension Scheme, • Free Enhanced DBS check, • Refer a friend and earn up to £300, • Cycle to Work Scheme, • Well-being initiatives, • Access to Thousands of Retail Discounts including discounted Health Cash Plan, • An Employee Council that represents the views of staff about matters relating to work If you have a passion for making a difference to people’s lives, consider a career with Thera Group as our Female Support Worker! We reserve the right to close this advert before the closing deadline if we interview and offer the right candidate. We are an equal opportunities employer. *Female only qualifies under Paragraph 1, Schedule 9 of the Equality Act Unfortunately, we are unable to offer sponsorships for international applicants, or candidates currently working in the UK on a sponsored visa as we are unable to assist with renewal upon expiry. This role is exempt from the Rehabilitation of Offenders act 1974. For this act, you must declare any convictions or cautions that you have received, including these that would otherwise be spent. This role is subject to an Enhanced check should you be offered the position. ‘If you have previously transferred over on TUPE terms and conditions, please contact your manager or HR to see how this may affect your terms and conditions’ Thera follows government guidance around vaccines and believe they are an effective way to support everyone’s safety. We would encourage you to take part in any vaccination programme recommended if you are working in Social Care.

Ready to lead with compassion and create brighter futures for children Apply today to join our team where your dedication, resilience, and care can transform young lives every day. We’re seeking a passionate, experiences, motivated Registered Manager to lead a brand-new solo children’s home near Derby. This is a rare and exciting opportunity to open and shape a high-quality therapeutic home from day one, providing focused care for a child with emotional and behavioural difficulties (EBD). This role is ideal for a current Registered Manager or a strong Deputy ready to take the next step in their career, with full support from the Senior Leadership Team and access to sector-leading therapeutic and operational resources. Job Type: Full-Time (40 hours per week), Monday – Friday; 9am – 5pm Salary: £50,000 – £60,000 What We Offer: • Competitive Salary, • 40-hour Full-Time Contract, • 30 days annual leave (including bank holidays), • Option to complete Level 7, • Performance-related bonus of up to £6,000 annually (based on Ofsted rating, compliance and occupancy), • Additional on-call payments, • Ongoing CPD and development opportunities, including therapeutic and leadership training, • Supportive Senior Management Team What We’re Looking For: • Previous experience as a Registered Manager or Deputy Manager in a children’s residential setting (EBD/solo care preferred)., • Strong knowledge of relevant legislation, regulations, and Ofsted inspection frameworks., • NVQ Level 5 Diploma in Leadership and Management for Residential Childcare (or willingness to complete)., • A resilient, compassionate leader who can establish a positive culture from the outset., • A commitment to therapeutic, trauma-informed care and improving outcomes for children. Requirements: • Must have the right to work in the UK., • Must be able to speak and understand English to a good standard for effective communication, record-keeping and safeguarding the wellbeing of those you will be supporting., • A full Enhanced DBS Check will be required for the successful candidates., • Please note – we do not currently hold a sponsorship licence and are therefore unable to offer visa sponsorship. What You’ll Be Doing: • Oversee the Ofsted registration and successful launch of the solo home., • Recruit, develop, and lead a small, dedicated team with a therapeutic and child-centred approach., • Establish a nurturing and structured environment tailored to the individual needs of one child., • Maintain high standard of safeguarding and compliance with Children’s Homes Regulations and Ofsted expectations., • Build strong relationships with local authorities, external professionals, and families., • Embed a culture of reflection, stability and care that priorities the long-term outcomes of the child. About Us Keyline Care is a recognised and respected provider of supported living and adult services, known for delivering high-quality, person-centred support to individuals with complex needs. With a strong track record in empowering adults to live safe, meaningful, and independent lives, we are now expanding into Ofsted-registered children’s residential care. This exciting new chapter reflects our commitment to supporting young people with high acuity needs, including emotional and behavioural challenges, developmental trauma, and attachment difficulties. Our new children’s homes are designed to offer intensive, trauma-informed therapeutic care, led by skilled teams and supported by clinical professionals. What makes Keyline unique is our seamless pathway from childhood through to adulthood. Our model offers young people the opportunity to receive focused therapeutic support in a stable home environment, an – when ready – to transition into our existing, well-established supported living and adult services. This approach promotes continuity, emotional security, and sustained progress through each stage of a young person’s journey. With a strong infrastructure and years of experience delivering regulated services, we are well-equipped to provide safe, consistent, and high-impact care that helps young people heal, grown and achieve long-term positive outcomes. Safeguarding Statement Keyline Care is committed to safeguarding and promoting the welfare of the people we support. We expect all staff to share this commitment and to always act in the best interest of the individuals we support. Employment is subject to an Enhanced DBS Check and satisfactory references in line with safer recruitment guidelines. Why wait Apply now to make a difference every day!

Workshop Supervisor \nDerby \n£50,000 P/ a \n \nRole Purpose \nThe Workshop Supervisor is responsible for overseeing the day-to-day operations of the maintenance and production workshop. The role ensures that all activities are delivered safely, efficiently, and in compliance with industry standards, while meeting production, quality, and delivery targets. \n \nThe Workshop Supervisor leads frontline teams, drives a positive safety culture, and ensures that all work is completed to the highest standards of workmanship and regulatory compliance. \n \nKey Responsibilities \n \nOperational Supervision \n● Supervise daily workshop activities, ensuring work is completed in line with production plans and schedules. \n● Coordinate workflow across maintenance, overhaul, and production tasks. \n● Act as the first point of contact for operational issues within the workshop, ensuring timely resolution. \n \nTeam Leadership \n● Lead, motivate, and manage workshop operatives, technicians, and fitters. \n● Allocate tasks and responsibilities based on skills, competency, and workload. \n● Conduct daily briefings, toolbox talks, and shift handovers. \n● Support training, mentoring, and development of team members. \n \nHealth, Safety & Environmental (HSE) Management \n● Promote and enforce a strong safety culture in line with industry and company standards. \n● Ensure all work is carried out in accordance with risk assessments and method statements \n(RAMS). \n● Conduct regular safety inspections, audits, and behavioural safety observations. \n● Ensure safe use of tools, machinery, and lifting equipment. \n● Support incident and near-miss investigations, implementing corrective actions. \n● Ensure compliance with environmental standards, including waste management and hazardous material handling. \n \nQuality Assurance \n● Ensure all work meets required technical specifications, standards, and quality requirements. \n● Carry out inspections and checks to ensure a "right first time" approach. \n● Manage non-conformances and implement corrective actions. \n● Support quality audits and continuous improvement initiatives. \n \nProduction & Performance \n● Monitor progress against production targets and KPIs. \n● Identify and address any delays, inefficiencies, or resource constraints. \n● Support planning teams to optimise workflow and output. \n● Drive continuous improvement in workshop processes and productivity. \n \nResource & Asset Management \n● Manage allocation and utilisation of labour, tools, and equipment. \n● Ensure availability and readiness of materials required for workshop activities. \n● Maintain control of workshop assets, tools, and lifting equipment, ensuring inspection and certification requirements are met. \n \nCompetency & Compliance \n● Ensure all staff are trained, competent, and authorised for the tasks they perform. \n● Maintain records of qualifications, competencies, and certifications. \n● Ensure compliance with industry standards, company procedures, and regulatory requirements. \n \nDocumentation & Reporting \n● Ensure accurate completion of job records, inspection reports, and maintenance documentation. \n● Provide regular updates on workshop performance, risks, and issues. \n● Support audits by maintaining clear and accurate records. \n \nKey Skills & Experience \n● Proven experience in a supervisory role within a rail, heavy engineering, or maintenance environment. \n● Strong knowledge of vehicle maintenance, overhaul, or production processes. \n● Understanding of health & safety regulations and safe systems of work. \n● Experience managing teams and driving performance. \n● Strong problem-solving and decision-making skills. \n● Good communication and organisational abilities. \n \nQualifications \n● Relevant engineering qualification (e.g., NVQ Level 3 or equivalent). \n● Health & Safety qualification (e.g., IOSH Managing Safely - desirable). \n● Lifting operations or safety-related certifications (desirable)

Job title:Workshop SupervisorJob location:DerbySalary:Up to £50,000Hours per week:40Duration:PermanentStart date:ASAPClient Summary:A well-known engineering company based in Derby. Specialising in overhaul, modifications andrepair projects. Position Summary:The candidate will be overseeing and supervising the rail maintenance and production activities in the onsite Workshop. Roles can include: Supervise daily workshop activities, ensuring work is completed in line with production plans and schedules. Lead, motivate, and manage workshop operatives, technicians, and fitters. Coordinate workflow across maintenance, overhaul, and production tasks. Act as the first point of contact for operational issues within the workshop, ensuring timely resolution. Allocate tasks and responsibilities based on skills, competency, and workload. Conduct daily briefings, toolbox talks, and shift handovers. Support training, mentoring, and development of team members. Ensure all work is carried out in accordance with risk assessments and method statements (RAMS). Monitor progress against production targets and KPIs. Ensure accurate completion of job records, inspection reports, and maintenance documentation.Person Profile/Experience: Proven experience in a supervisory role within a rail, heavy engineering, or maintenance environment. Strong knowledge of rail vehicle maintenance, overhaul, or production processesQualifications: Relevant engineering qualification (NVQ Level 3 or equivalent). IOSH Managing Safely (desirable).Contact Information: James BellEmail:

JJob Title: Regional Sales Lead – OEM Motor Finance Location: North Midlands & North West Region – remote working with regular travel across your territory (monthly visit to Solihull office) Hours: Full-time, Permanent A bit about us At BNP Paribas Personal Finance, we are proud to be a Top Employer UK and part of a global banking group. We provide simple, responsible consumer finance solutions in partnership with leading retailers and automotive brands. We are building an inclusive, supportive workplace where everyone can thrive. We value different perspectives and believe diverse teams deliver better outcomes for our customers and partners. Our culture is built on three values: we’re positive, we’re brave, and we own it—and we’re committed to making sure everyone feels they belong and can succeed here. The Role As a Regional Sales Lead, you will play a key role in managing and growing relationships with OEM dealer partners across your region. Reporting to the OEM Motor Senior Manager, you will support dealers in achieving strong performance outcomes while ensuring great customer and compliance standards. This is a field-based role offering autonomy, variety, and the opportunity to build long-term, trusted partnerships within the motor finance industry. We particularly welcome applications from women and individuals currently underrepresented in motor finance and sales leadership roles. Key Responsibilities • Build and maintain strong, trusted relationships with OEM Franchise Dealer Partners, • Deliver engaging training on systems, campaigns, processes, and regulatory requirements, • Support dealers to improve performance across financial products, customer suitability, credit volume, and quality metrics, • Collaborate with partners on wholesale requirements, utilisation, and demonstrator planning, • Ensure accurate flow of information into internal risk and compliance teams, • Support resolution of complaints with a balanced, customer-focused approach, • Identify opportunities to grow used car finance pipelines within your region, • Prepare and present commission proposals in collaboration with internal teams, • Act as a trusted advisor, helping partners improve performance and customer outcomes Skills & Attributes We are looking for someone who brings a mix of commercial awareness, relationship-building ability, and confidence working independently in a field-based role. • Full driving licence, • Experience in Retail Motor Finance or a similar financial services environment, • Strong background in account management or business development, • Confident relationship builder with excellent communication skills, • Highly organised with strong time management skills, • Comfortable working autonomously and managing your own territory, • Resilient, adaptable, and motivated by targets and results, • Able to influence stakeholders and build credibility at all levels, • Collaborative approach with a focus on long-term partnerships Could this be you? We know that people often hesitate to apply unless they meet every requirement. If you feel you meet around 75% of what we’re looking for, we would still really like to hear from you. We are especially keen to encourage women to apply, as well as anyone who feels they can bring fresh thinking, strong relationship skills, and a passion for delivering great outcomes. A positive attitude, willingness to learn, and drive to make things happen are just as important as direct experience. Your Application Journey • Initial screening with Talent Acquisition, • Introductory Teams call with the Hiring Team, • Competency interview & presentation (90 mins, in person) We aim to complete the process within 3–4 weeks. Equal Opportunities We are committed to creating an inclusive environment where everyone can thrive. We welcome applications from all backgrounds and actively encourage candidates from underrepresented groups in financial services and motor finance.

Job Title: Family Liaison Officer Salary: £30,000 to £35,000 per annum, plus mileage Hours: Permanent, Full-Time Location: Derby (hybrid, with regular travel to services) Setting: Adults with Learning Disabilities and Autism Overview: Compass Associates is proud to partner with a leading care provider in their search for a Family Liaison Officer to join their Specialist Support Team. This is a newly created role, designed to strengthen the relationship between families and services during what can be a challenging and emotional transition. The successful candidate will work alongside a learning disability nurse, PBS practitioners, and a psychological practitioner, playing a vital role in ensuring families feel heard and supported, while protecting the wellbeing and independence of the adults the organisation supports. This is an exciting opportunity to join a forward-thinking organisation that values both its families and its staff. The Candidate: The Family Liaison Officer will act as an independent and diplomatic point of contact for families, particularly during periods of high emotion such as admissions, transitions, and ongoing complex family relationships. The role requires resilience, strong communication skills, and the confidence to deliver difficult messages with compassion. Candidates with a background in social work, care management, or family liaison within a comparable sector are encouraged to apply. Key Responsibilities: As the Family Liaison Officer, you will play a central role in managing relationships between families and services. Your role will include: Family Support • Holding regular meetings with families, either on Teams or in person, to listen to concerns, provide reassurance, and reduce pressure on operational teams. Transition Management • Supporting families through the admission and transition process, including contribution to family information packs and helping families understand what to expect. Mediation and Resolution • Acting as an independent voice between families and services, resolving concerns before they escalate into complaints, and ensuring outcomes remain focused on the best interests of the individual. Advocacy for Independence • Supporting families to understand the legal rights of the adults in their care, including decision-making capacity, and respectfully challenging requests that may not align with the individual's best interests. Diary and Priority Management • Managing a varied caseload of families with differing levels of need, balancing ongoing relationships with emerging priorities. Essential Requirements: • We are seeking an experienced and resilient professional with the following:, • A background in social work, care management, or a senior operational role within adult social care, with experience managing relationships with families in emotionally charged situations., • Strong understanding of adult rights, decision-making capacity, and safeguarding within a care setting., • Excellent interpersonal and communication skills, with the ability to build trust quickly and manage difficult conversations sensitively., • Resilience and the ability to manage multiple complex family relationships at once, without compromising on quality or wellbeing. Desirable Criteria: • Experience as a Family Liaison Officer or in a comparable mediation role within health, social care, or a related sector., • Familiarity with services supporting adults with learning disabilities, autism, and complex needs. Salary & Benefits: As a Family Liaison Officer with our client, you will benefit from a supportive and rewarding work environment, including: • Competitive salary of £30,000 to £35,000 per annum, • Mileage paid, • Hybrid working, with autonomy over your own diary, • Training & Development: ongoing support and access to career progression opportunities, • Employee Wellbeing: comprehensive wellbeing initiatives, including mental health support and access to an employee assistance programme, • Employee Benefits:, • Discounts across a wide range of retailers and services, • Optional pay advances, • Refer-a-Friend scheme with bonuses, • Employee of the Month and Heroes Awards to celebrate achievements, • Recognition and Rewards: your hard work and dedication will be acknowledged through various employee recognition schemes Application Process: To apply for this exciting opportunity, or to find out more information, please contact Andy at Compass Associates for an informal discussion about the role. Contact Details: If you wish to apply or gain further information, please contact Andy at Compass Associates. 0161 527 9632 amunyimi@compassltd.co.uk Recommendations: Compass Associates Ltd acts as a Recruitment Consultancy for this permanent vacancy. Successful referrals receive £500 in vouchers or a £500 charity donation. About Compass Associates: Established in 2009, Compass Associates is an award-winning, UK specialist Health and Social Care Recruitment Consultancy providing tailored, high-quality recruitment solutions for all permanent assignments.

Customer Development Executive – McCurrach on behalf of Carlsberg Britvic Location – Derby & Surrounding areas (Ideal postcode DE1) Permanent, Full time – 40 hours per week Salary £30,000 basic + 20% Bonus Ready to power up your Sales career? Passionate about the most iconic and popular beers and soft drinks? Carlsberg Britvic is the largest multi-beverage supplier in the UK and is home to some of the most iconic and popular beers & soft drinks, including Carlsberg Danish Pilsner, 1664, Poretti and Brooklyn to ale favourites such as Hobgoblin and Wainwright. For soft drinks, Carlsberg Britvic’s brands include J2O, Robinsons, Tango and London Essence along with the licence rights to the Pepsi portfolio in the UK including Pepsi MAX, 7UP, Lipton Iced Tea and Rockstar Energy. With a strong national footprint, the Carlsberg Britvic business includes 6 production facilities and 16 logistics depot’s servicing customers up and down the UK. As these two historical businesses have come together, the one common goal remains, and that is ensuring our people succeed. In this role as Customer Development Executive, you will help grow Carlsberg Britvic market share within your defined territory. Working as part of a successful team, you will drive sales of our fantastic portfolio of Beers, Ciders and Soft Drinks by maximising brand availability and visibility in Symbol and Independent stores. This is a unique opportunity to join this exciting partnership, where we will equip you with the necessary tools, training, and support to succeed. WHAT YOU’LL DO Working with a Regional Sales Manager, and selling our amazing Soft Drinks and Beers portfolio, you will be responsible for making face-to-face contact with Convenience (Symbol & Independent) retailers, establishing and retaining new business opportunities, and delivering a business plan for your territory focused on maximising sales opportunities. If you bring the energy and passion, we will support and develop you to: • Partner with our customers by building outstanding relationships in convenience stores, understanding retailer’s needs, their local consumers, and executing solutions., • Adopt a full category based selling approach to growing and developing every outlet you work with for the benefit of both the retail outlet and Carlsberg Britvic., • Create a winning territory business plan and take a business development approach in your territory to grow sales and market share., • Use data and evidence-based retailer successes to drive best practice in your territory, region, and across the team., • Develop a growth mindset and adaptable approach that demonstrates an ability to offer alternative approaches to tackling challenges and winning over your stores. ABOUT YOU • You are a fun, passionate, driven, and target-orientated team player who can bring brands to life!, • Your entrepreneurial style means that you thrive on being the key contact for customers, driving new business, and maintaining sustainable relationships., • You are eager to win, advocating our brands and putting consumers at the heart of what we do and sell., • Strong communication, presentation, and interpersonal skills will be key to your success in this role., • You may have previous experience in Direct Sales/Convenience or FMCG., • Good administration, organisational and planning skills, commercially astute with great negotiation techniques., • Self-motivated & IT and Social Media literate., • Strong and Resilient with the personal energy and will to act at pace., • Participating as part of a team in a proactive manner., • Full valid manual driving licence, eligibility to work in the UK and live within a 60-minute commute from the location of the role all essential. WHAT WE OFFER • A starting salary of £30,000, smash your targets and earn a 20% quarterly bonus!, • A company vehicle & fuel card. Please note this role requires a full UK driving licence (with no more than 6 pts or previous bans), all offers will be subject to successful completion of a DVLA licence check

Workshop Manager (Rail) £57,000 - £67,000 + 33 Days Holiday + EV Car Scheme + Development + Company Benefits Derby Certain Advantage is hiring for a Workshop Manager based in Derby. This role is on a permanent basis and is primarily site-based, leading the day-to-day operations of a fast-paced rail production and refurbishment facility. Are you a Workshop Manager or an experienced leader with a background in Rail, Heavy Engineering, or Heavy Industrial environments, looking for a pivotal role driving production, safety, and operational excellence, for a growing business which promotes ongoing development? Do you want to join a highly successful rail services business where you will act as the key operational lead, coordinating resources, managing risks, and leading a dedicated production team, with a high degree of autonomy, and the ability to impact the ongoing success and growth of the business? This is an excellent opportunity to join a business with a strong pipeline of work, where you’ll have real ownership over site performance, continuous improvement initiatives, and a "right first time" production culture. The Company: We are working with a well-established rail engineering services provider based in Derby. With an expanding pipeline of work and a focus on safety, quality, and environmental excellence, the business is seeking a strong operational leader to manage, optimize, and safely drive their rail production and workshop facilities. The Role: This role is for a Workshop Manager with a background in Rail or Heavy Engineering, taking full responsibility for the safe, efficient, and compliant operation of the site. You will lead day-to-day site activities, ensuring production targets and schedule adherence are met while driving excellence across safety, quality, and resource management. Day to Day: • Lead and oversee all site operations within the rail facility, ensuring activities are delivered safely, on time, and to required standards., • Manage and coordinate safe, controlled, and timely vehicle movements within production and testing areas., • Ensure efficient scheduling and coordination of all T2 production activities, monitoring progress against plans and adjusting priorities to meet delivery targets., • Allocate and optimize the workforce and equipment, balancing resources across shifts to maximize efficiency and minimize downtime., • Promote and enforce a strong safety culture, including preparing, reviewing, and approving RAMS and lifting plans., • Ensure all personnel are suitably trained, competent, and authorized for their roles, maintaining up-to-date qualification records., • Drive a "right first time" culture across the site, supporting inspections, testing, validation, and addressing non-conformances., • Conduct regular site audits and inspections to ensure total readiness for internal and external audits., • Oversee material requests and coordinate with supply chain teams to ensure timely availability and avoid production delays., • Manage site KPI reporting accuracy, including planning accuracy, schedule adherence (OTD), and ERP/work order data integrity. The Individual: • Proven experience in a Workshop Manager or similar leadership/site management role., • Background within Rail, Heavy Engineering, or a Heavy Industrial production environment., • Demonstrated leadership and resource management skills, with a track record of balancing shifts and driving team performance. Benefits: • Employee Electric Car Scheme, • Cycle to Work Scheme, • Annual Salary Reviews & Pension Contributions, • Monthly Rewards & Recognition, • Long Service Awards & Gift Vouchers, • 33 Days Holiday (increasing with service), • On-Site Treats & Company Socials, • Career Development & Company Sponsored Training Courses, • Free Eye Test & Specs Vouchers, • Free On-site Parking, • Holiday Trading Scheme, • Employment Discount Schemes (Savings on High Street, Gyms, Tech, Restaurants, and Travel), • Employee Assistance Programme Does this sound like your next career move? Apply today. Working with Us We go the extra mile to find the best people for the job. If you are hunting for a role where you can make an impact and grow your career, we will work with you to find it. We work with businesses across the UK to find the best people. If this job is not for you, get in touch to register for job alerts and career guidance tips.

Mechanical Fitter's required \nLocation: Derby\nShifts: Monday to Friday Days\nSalary: £28,000\n\nThe Opportunity:\n\nOpportunity to develop a career as a Mechanical Fitter for a leading engineering organisation in the Rail Sector, promising full training and future increased earning potential.\n\nWith fantastic potential for career development, this position is a great starting point for someone with a mechanical interest that wants to specialise in maintaining and repairing key company assets and becoming a valuable member of the team.\n\nLooking for a motivated individual who thrives at problem-solving and hands-on tasks to take their next career step into this permanent work opportunity.\n\nRole and Responsibilities:\n\nRepair, refurbishment and maintenance of company assets\nOverhauling of bogies to ensure they are completed to high standards\nAdhere to strict health and safety guidelines at all times\nThe Candidate:\n\nHave an interest in hands-on, mechanical work\nBe willing to learn, and fully embrace the training process\nBe able to take on board instructions and work safely\nEssential:\n\nDue to the industry, any potential candidates will be required to undergo random medical, drugs and alcohol screening.\nLikely Job Titles: \nMechanical Fitter, Maintenance Technician, Maintenance Fitter, MOT Tester, Mechanic, Plant Fitter\n\nAbout Ford & Stanley Group\n\nFord & Stanley Talent Services Group are in the business of people and performance. Our mission is to create one million better workdays through facilitating great recruitment, leadership and occupational mental fitness. We support our clients in their most challenging business areas - recruiting, developing, and retaining the best talent from shop floor to boardroom.\n\nFord & Stanley TalentWise - Business specialising in blue collar trade & technical services – permanent and temporary.\nFord & Stanley Recruitment - Business specialising in white collar spanning all company functions with specialist verticals within Digital, Rail Engineering, Civils & Infrastructure, General Manufacturing, Supply Chain & Logistics both permanent and contract.\nFord & Stanley Executive Search – Business specialising in Executive Search & Executive Interim Solutions in the UK, North America, Middle East and Europe.\nFord & Stanley Genius Performance - Performance is always accelerated when good people are coached, inspired, trained and focused in the right way.\nFord & Stanley Talent Services Group Ltd is a Disability Confident employer that is committed to a policy of equal opportunities for all opportunity seekers. We shall adhere to such a policy at all times and will review on an on-going basis all aspects of recruitment to avoid unlawful or undesirable discrimination. We will treat everyone equally irrespective sex, sexual orientation, gender reassignment, marital or civil partnership status, age, disability, colour, race, nationality, ethnic or national origin, religion or belief or political beliefs and we place an obligation upon all staff to respect and act in accordance with the policy.\n\nServices advertised by Ford & Stanley are that of an employment consultancy business

Senior Children’s Residential Support Worker\n\nLocation: Derby\nSalary: £14.50 per hour (£30,160 basic) + Sleep-in payments (£7,200 approx.)\nContract: Full Time\nShift Pattern: Includes evenings, weekends & sleep-ins\n\nWe are currently recruiting for an experienced and passionate Senior Children’s Residential Support Worker to join a residential children’s home supporting young people with emotional and behavioural needs.\n\nThis is an excellent opportunity for someone looking to progress within residential childcare and play a key role in supporting the Registered Manager with the day-to-day running of the home while ensuring young people receive high-quality, safe, and nurturing care.\n\nThe Role\n\nAs a Senior Residential Support Worker, you will act as a shift lead and support the management team in maintaining high standards of care, safeguarding, and compliance within the home. You will lead by example, support junior staff, and help create a stable and positive environment for young people.\n\nYou will also act as a designated person in the absence of the Registered Manager when required.\n\nResponsibilities\n\n Leading shifts and supporting the smooth day-to-day running of the home\n\n Supporting young people with daily routines, education, appointments, and activities\n\n Managing behaviours in line with therapeutic and safeguarding approaches\n\n Ensuring safeguarding procedures and care plans are followed at all times\n\n Supporting and supervising staff members during shifts\n\n Carrying out inductions for new staff\n\n Completing key documentation, reports, and recordings accurately\n\n Assisting the Registered Manager with delegated management tasks\n\n Promoting positive outcomes and providing consistent support for young people\n\n Working in partnership with families and external professionals\n\nRequirements\n\n Minimum 2 years’ experience within residential childcare\n\n Experience leading shifts within a children’s residential setting\n\n Good understanding of safeguarding and children’s home regulations\n\n Ability to manage challenging behaviours confidently and calmly\n\n Strong communication and leadership skills\n\n Flexible to work shifts, weekends, and sleep-ins\n\n Full UK driving licence preferred\n\nWhat’s on Offer\n\n £14.50 per hour (£30,160 annual salary)\n\n Approx. £7,200 additional sleep-in payments\n\n Ongoing training and development\n\n Supportive management team\n\n Opportunity for progression within residential childcare\n\n * Rewarding role making a genuine difference to young people’s lives\n\nIf you are passionate about improving outcomes for children and young people and are looking for your next step within residential childcare, we would love to hear from you

At Alstom, we understand transport networks and what moves people. From high-speed trains, metros, monorails, and trams, to turnkey systems, services, infrastructure, signalling and digital mobility, we offer our diverse customers the broadest portfolio in the industry. Every day, 86,000 colleagues lead the way to greener and smarter mobility worldwide, connecting cities as we reduce carbon and replace cars.\nLocation: Derby (on site)\nAppointment Basis: Permanent\nApply by: 17/06/2026\nSalary: £53,000 - £55,000 DOE and excellent benefits\nAt Alstom, we understand transport networks and what moves people. From high-speed trains, metros, monorails, and trams, to turnkey systems, services, infrastructure, signalling and digital mobility, we offer our diverse customers the broadest portfolio in the industry. Every day, 86,000 colleagues lead the way to greener and smarter mobility worldwide, connecting cities as we reduce carbon and replace cars.\nYour future role as Digital Mock-Up Lead Engineer\nJoin the team responsible for defining the mechanical architecture of future trains in the UK and abroad. We are looking for an experienced Digital Mock-Up Lead Engineer to ensure End-to-End consistency & fluid data-flow on Digital Mock-Up (DMU) and Engineering Bill of Materials (EBOM) on product or project contract execution, actively managing data quality through guidance and training and electrical design deliveries for each baseline of the project you are contributing to.\nWe’ll look to the Digital Mock-Up Lead Engineer for:\n Ensuring correct maturity & status level according to product lifecycle and component status\n Ensuring correct positioning of the components in DMU\n Ensuring correct metadata attributes filling and classification\n Ensuring correct application of DMU methodologies\n Building high level product breakdown structures and performing all activities assigned to the “Architect” role in the DMU tool\n Synchronising exchanges between Internal teams, Suppliers and Subcontractors throughout project duration, in order to maintain a consistent EBOM configuration\n Extracting simplified 3D DMU engineering baselines throughout the product lifecycle in support of critical design reviews\n Preparing for, and supporting, internal and external design reviews through DMU presentation and manipulation\n Act as local Key User and provide guidance and training to ensure consistent high quality of DMU\n Manage DMU maturity status KPIs.\n * Liaison with central experts and involvement with expert network to support knowledge transfer and process development\nAll about you as Digital Mock-Up Lead Engineer\nWe value passion and attitude over experience. That’s why we don’t expect you to have every single skill. Instead, we’ve listed some that we think will help you succeed and grow in this role:\n Mechanical Engineering degree or equivalent experience\n Ability to visualise in space, comfortable with information systems\n Knowledge of Product Lifecycle Management tools, knowledge of latest Dassault tools advantageous\n Experienced CATIA user in a design environment, able to train and provide expert guidance to others on solid modelling, surfacing and more advanced functions\n Structured and organised with Hands-on approach and excellent communication skills.\n Time management and reporting skill.\n Good communicator, able to co-ordinate and / or support cross functional product development activities\nThings you’ll enjoy\nJoin us on a life-long transformative journey – the rail industry is here to stay, so you can grow and develop new skills and experiences throughout your career.\nYou’ll also:\n Enjoy stability, challenges and a long-term career free from boring daily routines.\n Collaborate with transverse teams and helpful colleagues.\n Contribute to innovative projects.\n Utilise our dynamic, inclusive, and safety-focused working environment.\n Steer your career in whatever direction you choose across functions and countries.\n Benefit from our investment in your development, through award-winning learning\n Benefit from a fair and dynamic reward package that recognises your performance and potential, plus comprehensive and competitive social coverage (life, medical, pension)\n Up to 52 weeks full maternity and adoption pay.\n 25 days annual leave plus bank holidays, with the opportunity to buy or sell holiday.\n * A wide range of flexible benefits that you can tailor to suit your lifestyle.\nYou don’t need to be a train enthusiast to thrive with us. We guarantee that when you step onto one of our trains with your friends or family, you’ll be proud. If you’re up for the challenge, we’d love to hear from you!\nEqual opportunity statement:\nAlstom is an equal opportunity employer committed to creating an inclusive working environment where all our employees are encouraged to reach their full potential, and individual differences are valued and respected. All qualified applicants are considered for employment without regard to race, colour, religion, gender, sexual orientation, gender identity, age, national origin, disability status, or any other characteristic protected by local law.\nAs a 'Disability Confident' employer, we will interview all disabled job applicants who match the essential criteria of the job description or specification. We will consider flexible working requests for all roles unless operational requirements prevent otherwise

Great opportunity to work as a Street Cleansing Operative/Driver with Derby City Council. \n \nThe rate of pay is £13.05 per hour. \n \nThis is a full-time role working fixed shifts,37 hours per week, and the hours of work are: \n- 6am to 2pm \n- 10am to 6pm \n \nYour Time at Work\n \nAs a Street Cleansing Operative/Driver you will maintain standards of cleanliness in the areas of the City covered by the Street Cleansing Service. Key duties include: \n \n- Act as a point of contact for general enquiries from members of the public. \n- Undertake street cleansing activities, including: \n- Sweeping \n- Litter picking \n- Removal of full bags and depositing at pre-arranged collection points. \n \nOur Perfect Worker\n \nOur perfect worker must be physically fit due to the nature of the role, which will require you to walk up many flights of stairs. \n \nApplicants will hold a full UK Driving Licence. \n \nCleaning experience is preferable but not essential as full training is provided. \n \nKey Information and Benefits\n \n- Earn £13.05 per hour \n- 37 hours per week \n- Temp to perm opportunity \n- OnSite support from Staffline \n- Good links to public transport \n- Uniform provided \n- PPE provided \n- Full training provided \n \nJob ref 14TFDCC \n \nAbout Staffline\n \nStaffline is the UK's largest recruitment solutions partner, enabling over 35,000 people into good work every week. We operate at more than 420 customer sites across England, Scotland and Wales. \n \nAs one of the most established recruitment agencies in Nottingham with operations across the UK, we specialise in connecting businesses with temporary and permanent jobs across warehouse & logistics, food and drink, aviation, driving, technical & engineering, manufacturing & automotive and security. \nImportant Information \n \n- Staffline and its subsidiaries do not charge any recruitment or job‑seeking fees at any stage of the hiring process. \n- This job advert may not be copied, imitated, or used, in whole or in part, by third-party websites, without prior written consent from Staffline. \n- Our job adverts are correct at the time of publication, but some details and job responsibilities are subject to change

Job Title: Senior Quality Engineer\nLocation: Derby\nContract: Permanent\nRate of Pay: Up to £55,000 per annum (DOE)\n\nOverview\n\nEMBS Engineering Ltd is working in partnership with a well-established precision engineering manufacturer based in Derby. Operating within the aerospace sector, this business has built a strong reputation for delivering safety-critical, highly complex components to globally recognised customers. Following a period of continued success, they are now looking to bring an experienced Senior Quality Engineer into the team on a permanent basis.\n\nThis is a broad, varied role sitting at the heart of the quality function. You will be working to aerospace standards including AS9100 and NADCAP, engaging with customers directly, leading audits, and driving continuous improvement across the business. If you are a quality professional who thrives in a fast-paced manufacturing environment and wants genuine ownership of your work, this is a strong opportunity.\n\nWhat's in it for you?\n\n Stability and longevity with a well-established aerospace precision manufacturer\n\n Competitive salary, dependent on experience\n\n Days-based working pattern\n\n Opportunity to develop professionally within a business that actively invests in its people\n\n A genuine remit with ownership across quality systems, audits, and continuous improvement\n\nResponsibilities\nDue to continued growth, our client is looking for an experienced Quality Engineer to take ownership across the quality function. Your responsibilities will include:\n\n Maintain and improve the quality assurance system in line with AS9100, NADCAP, and customer-specific requirements\n\n Develop and sustain a structured quality walk-the-floor routine, using findings to identify issues and feed into daily operational meetings\n\n Act as the primary point of contact for customer quality queries and concerns, ensuring timely and effective resolution\n\n Review, interpret, and implement new or updated customer requirements as they arise\n\n Lead and participate in customer and NADCAP audits, maintaining a comprehensive internal audit programme that keeps the business audit-ready at all times\n\n Maintain control plans, process flow charts, PFMEA, and PPAP documentation\n\n Support the delivery of NPI and maintain a working knowledge of the FAIR process in line with AS9102\n\n Drive down the cost of non-conformance by engaging with operational teams to contain, investigate, and resolve quality issues\n\n Monitor the resolution of internal and external problems, ensuring corrective standards are embedded into ongoing processes\n\n Report against KPIs regularly, using data to identify trends and support decision-making\n\n Support the training and development of team members on quality standards and processes\n\n Contribute to continuous improvement and lean initiatives, promoting a zero-defect culture across the business\n\nSkills and Experience\nSuccessful applicants must be able to demonstrate:\n\n HNC or equivalent in Engineering, or substantial hands-on experience in an aerospace quality environment\n\n A minimum of three to five years in a quality engineering role, ideally within aerospace or a similarly regulated sector\n\n Proven experience working to aerospace standards including AS9100, AS9102, and NADCAP\n\n Strong ability to read and interpret engineering drawings, with practical experience using inspection and measuring equipment\n\n Knowledge of machined parts, finishing processes, and workmanship standards\n\n Experience leading or participating in customer and third-party audits\n\n Competence in root cause analysis and problem-solving methodologies including 8D and RCCA\n\n Working knowledge of quality tools such as PFMEA, control plans, PPAP, and statistical analysis\n\n Must be a UK resident; visa sponsorship is not available for this role\n\nAbout Us\n\nEMBS Engineering is a dedicated talent specialist that partners with some of the UK's most prestigious advanced precision engineering companies across the Aerospace, Automotive, Motorsport, Nuclear, Oil and Gas, Green and Environmental, and FMCG industries. We offer expert guidance and support throughout the recruitment process to help you secure a career-defining role.\n\nIf you are interested in this Quality Engineer opportunity and believe you meet the criteria outlined above, apply today to join a growing team based in Derby

Deputy Manager – Children’s Residential Home\n\nLocation: Derby\nSalary: £15.70 per hour (£32,656 basic) + Sleep-in payments (£7,200 approx.)\nContract: Full Time\nShift Pattern: Includes evenings, weekends & sleep-ins\n\nWe are currently recruiting for an experienced and motivated Deputy Manager to join a children’s residential home supporting young people with emotional and behavioural needs.\n\nThis is an exciting opportunity for a strong senior-level residential childcare professional looking to progress within management and play a key role in the leadership and development of the home.\n\nThe Role\n\nAs Deputy Manager, you will support the Registered Manager in the day-to-day running of the service, ensuring high standards of care, safeguarding, and compliance are consistently maintained. You will lead shifts, support staff development, oversee operational responsibilities, and act as the designated person in charge in the absence of the Registered Manager.\n\nThe successful candidate will be confident managing staffing issues, supporting inspections and external visits, and ensuring the home operates in line with Ofsted regulations and children’s home standards.\n\nResponsibilities\n\n Supporting the Registered Manager with the overall operation of the home\n\n Acting as the designated person in charge in the absence of the Registered Manager\n\n Leading shifts and overseeing the daily running of the service\n\n Managing staffing issues, rotas, and shift coordination\n\n Supporting the supervision, induction, and development of staff\n\n Managing behaviours and ensuring safeguarding procedures are followed at all times\n\n Supporting with Regulation 44 visits, Ofsted inspections, and external professional visits\n\n Monitoring compliance, documentation, and care planning\n\n Ensuring positive outcomes for young people through consistent leadership and support\n\n Building positive relationships with external agencies, families, and professionals\n\nRequirements\n\n Minimum 2 years’ experience within residential childcare\n\n Previous experience in a senior or leadership role within a children’s home\n\n Strong knowledge of safeguarding and Ofsted regulations\n\n Experience leading shifts and managing teams\n\n Confident managing challenging behaviours and staffing matters\n\n Ability to support audits, inspections, and compliance processes\n\n Excellent communication, leadership, and organisational skills\n\n Full UK driving licence preferred\n\nWhat’s on Offer\n\n £15.70 per hour (£32,656 annual salary)\n\n Approx. £7,200 additional sleep-in payments\n\n Ongoing training and professional development\n\n Supportive management structure\n\n Opportunities for progression within the organisation\n\n Rewarding opportunity to make a lasting difference to young people’s lives\n\nIf you are passionate about delivering high-quality care and are ready to take the next step into leadership within residential childcare, we would love to hear from you

Sales Consultant\n\nSafestyle, a trusted household brand in the UK for over 30 years, is now seeking ambitious and results-driven self employed sales professionals to join our dynamic and friendly team.\n\nAs a field sales consultant you will start your Safestyle journey with a fantastic market leading sales induction that will equip you with extensive knowledge of our business and products, ensuring you provide our customers with the best-in-class experience. Additionally, we offer pre-qualified leads and a first-class sales training course with ongoing support to help you continuously improve and achieve success.\n\nWe understand the importance of work-life balance, which is why this role offers flexibility and the opportunity to manage your own schedule.\n\nWe are certain, if you have exceptional communication skills, confidence, enthusiasm and the wow factor you’ll have what it takes to succeed in this self-employed role with uncapped earning potential!\n\nWe require all candidates to have a valid UK driving licence and their own vehicle, as this is a field-based role that involves travel to customer appointments.\n\nApply Now!\n\nOur Company is committed to monitoring & aligning its Policies with up-to-date Government guidance on reducing the spread of respiratory infections in the workplace. Through the Company’s value of “Succeed Together” we are committed to Equality, Diversity and Inclusion. We recruit the ‘best person for the job’ regardless of any protected characteristics as defined by the Equality Act 2010 creating an inclusive working environment and culture for our employees

Workshop Manager (Rail)\n\n£57,000 - £67,000 + 33 Days Holiday + EV Car Scheme + Development + Company Benefits\n\nDerby\n\nCertain Advantage is hiring for a Workshop Manager based in Derby.\n\nThis role is on a permanent basis and is primarily site-based, leading the day-to-day operations of a fast-paced rail production and refurbishment facility.\n\nAre you a Workshop Manager or an experienced leader with a background in Rail, Heavy Engineering, or Heavy Industrial environments, looking for a pivotal role driving production, safety, and operational excellence, for a growing business which promotes ongoing development?\n\nDo you want to join a highly successful rail services business where you will act as the key operational lead, coordinating resources, managing risks, and leading a dedicated production team, with a high degree of autonomy, and the ability to impact the ongoing success and growth of the business?\n\nThis is an excellent opportunity to join a business with a strong pipeline of work, where you’ll have real ownership over site performance, continuous improvement initiatives, and a "right first time" production culture.\n\nThe Company:\nWe are working with a well-established rail engineering services provider based in Derby. With an expanding pipeline of work and a focus on safety, quality, and environmental excellence, the business is seeking a strong operational leader to manage, optimize, and safely drive their rail production and workshop facilities.\n\nThe Role:\nThis role is for a Workshop Manager with a background in Rail or Heavy Engineering, taking full responsibility for the safe, efficient, and compliant operation of the site.\nYou will lead day-to-day site activities, ensuring production targets and schedule adherence are met while driving excellence across safety, quality, and resource management.\n\nDay to Day:\n\nLead and oversee all site operations within the rail facility, ensuring activities are delivered safely, on time, and to required standards.\nManage and coordinate safe, controlled, and timely vehicle movements within production and testing areas.\nEnsure efficient scheduling and coordination of all T2 production activities, monitoring progress against plans and adjusting priorities to meet delivery targets.\nAllocate and optimize the workforce and equipment, balancing resources across shifts to maximize efficiency and minimize downtime.\nPromote and enforce a strong safety culture, including preparing, reviewing, and approving RAMS and lifting plans.\nEnsure all personnel are suitably trained, competent, and authorized for their roles, maintaining up-to-date qualification records.\nDrive a "right first time" culture across the site, supporting inspections, testing, validation, and addressing non-conformances.\nConduct regular site audits and inspections to ensure total readiness for internal and external audits.\nOversee material requests and coordinate with supply chain teams to ensure timely availability and avoid production delays.\nManage site KPI reporting accuracy, including planning accuracy, schedule adherence (OTD), and ERP/work order data integrity.The Individual:\n\nProven experience in a Workshop Manager or similar leadership/site management role.\nBackground within Rail, Heavy Engineering, or a Heavy Industrial production environment.\nDemonstrated leadership and resource management skills, with a track record of balancing shifts and driving team performance.Benefits:\n\nEmployee Electric Car Scheme\nCycle to Work Scheme\nAnnual Salary Reviews & Pension Contributions\nMonthly Rewards & Recognition\nLong Service Awards & Gift Vouchers\n33 Days Holiday (increasing with service)\nOn-Site Treats & Company Socials\nCareer Development & Company Sponsored Training Courses\nFree Eye Test & Specs Vouchers\nFree On-site Parking\nHoliday Trading Scheme\nEmployment Discount Schemes (Savings on High Street, Gyms, Tech, Restaurants, and Travel)\nEmployee Assistance ProgrammeDoes this sound like your next career move? Apply today.\n\nWorking with Us\nWe go the extra mile to find the best people for the job. If you are hunting for a role where you can make an impact and grow your career, we will work with you to find it.\nWe work with businesses across the UK to find the best people. If this job is not for you, get in touch to register for job alerts and career guidance tips

About Ourselves\nSunlight Children’s Care provide a therapeutic children's residential service, offering a variety of residential placements to young people between the ages of 8 – 18 and who may display emotional and challenging behaviours (EBD).\nThe young people placed within our services have often experienced significant adversity and trauma in their young lives and may no longer able to reside within their familial / foster home.\nOur Aim\nSunlight Children's Care create a safe and sustainable nurturing environment for our young people and a developmental and rewarding workplace for our care team.\nWe ensure our team(s) adhere to Ofsted standards and guidelines referencing the Children’s Act and Children’s Care Standards, Ofsted is the looked after children’s regulatory body.\nCompany Benefits\n Annual bonus, criteria dependant\n Auto enrolment into NEST pension Scheme–criteria dependent, opt out available.\n Private Medical Health Care\n Life Insurance\n Medicash cash back plan, giving you high street discounts including cash back on dental and optical costs.\nRegistered Manager Position\n We are seeking a qualified Registered Manager to be responsible for the smooth running our 2-bed Residential Children’s Home in Derby.\n The Registered Manager is to ensure the provision of high-quality care is given to our young people in accordance with the Children’s Homes Regulations, Quality Standards, Ofsted and all other statutory and regulatory requirements.\n The Registered Manager will promote the wellbeing and safeguarding of our young people and be responsible for the development and supervision of their team, encouraging professional progression where applicable.\n The ideal candidate for the Registered Manager's role is to have passion in working with young people and to be committed to improving the lives of the young people we care for.\n You should have strong leadership skills within Children’s Residential Care setting, along with 2 years previous experience in a residential management. In return we can provide access to opportunities for development both personally and professionally and progression within the company, as well as training and access to CPD.\n Working hours are 40 hours per week (Monday – Friday), with the requirement on occasion, to work such hours over and above your normal weekly pattern as reasonably required.\n This would also involve being placed on a 5 week rota to provide out of hours emergency on call.\nQualification\n For the Registered Manager position we require a Level 5 diploma in Leadership and Management or near to completing.\n Transferable qualification may be considered but must be recognised by Ofsted inorder to pass 'fit person' Ofsted registration.\n * A Full UK driving licence is required.\nRegistered Manager

Mechanical Project Engineer (Rail)\n\n£55,000 - £60,000 + 33 Days Holiday + Career Development + Company Benefits + Potential for 1 Day WFH\n\nDerby\n\nCertain Advantage is hiring for a Mechanical Project Engineer based in Derby.\n\nThis role is on a permanent basis and is primarily site-based, with some flexibility and client travel.\n\nAre you a Mechanical Project Engineer with rolling stock experience, looking to take ownership of high-profile rail projects from concept through to delivery?\n\nDo you want to join a rapidly growing rail services business, where you’ll lead technically challenging modification and refurbishment programmes, while managing a small design team and working closely with customers?\n\nThis is an excellent opportunity to play a key role in a business with a strong pipeline of work, where you’ll have real autonomy, client exposure, and the chance to influence engineering strategy.\n\nThe Company:\n We are working with a growing rail engineering services provider based in Derby, supporting passenger and freight operators across the UK. With an expanding pipeline of rolling stock modification and refurbishment programmes, the business is investing in its engineering capability and team.\n\nThe Role:\n This role is for a Mechanical Project Engineer with rolling stock experience, leading projects across passenger and freight fleets.\nYou will take ownership of technical delivery, manage a small team of design engineers, and act as a key interface between customers, stakeholders, and internal teams.\n\nDay to Day:\n\nLead rolling stock modification and refurbishment projects across passenger and freight fleets\nManage and support a small team of design engineers\nCollaborate with customers, contractors, and internal teams to deliver technical solutions\nInfluence design strategy and contribute to technical decision-making\nSupport First in Class installations and fleet-wide deployment programmes\nResolve design and engineering challenges during installation and delivery phases\nEnsure all engineering documentation meets compliance and industry standards\nEngage with clients and stakeholders, maintaining strong working relationships\nContribute to continuous improvement across engineering processes and deliveryThe Individual:\n\nBackground in rolling stock engineering (mechanical, electrical, or interiors)\nExperience delivering engineering projects and managing design teams\nProficient in 2D/3D CAD\nStrong understanding of engineering change, documentation, and compliance\nDegree in Mechanical or Electrical Engineering (HND considered with experience)\nCommercially aware and confident in customer-facing environmentsBenefits:\n\nFlexible Working - 1 Day WFH a week & Flexitime\nEmployee Electric Car Scheme\nCycle to Work Scheme\nAnnual Salary Reviews & Pension Contributions\nMonthly Rewards & Recognition\nLong Service Awards & Gift Vouchers\n33 Days Holiday (increasing with service)\nCompany Socials\nCareer Development & Sponsored Training\nFree Eye Tests & Specs Vouchers\nFree On-site Parking\nHoliday Trading Scheme\nEmployee Discount Platform (Retail, Gyms, Tech, Travel)\nEmployee Assistance ProgrammeDoes this sound like your next career move? Apply today.\n\nWorking with Certain Advantage\n\nWe go the extra mile to find the best people for the job. If you are hunting for a role where you can make an impact and grow your career, we will work with you to find it.\n\n We work with businesses across the UK to find the best people in Finance, Marketing, HR, Business Support, IT and Engineering. If this job is not for you, head to (url removed) and register for job alerts and career guidance tips

Are you looking to level up your career in NDT? Are you interested in a role that transforms your knowledge on the tools into a more QA focused remit?\n\nNDT Personnel is working with a well-renowned name in the rail sector of NDT; a business with hungry plans for expansion and significant investment in its staff, and a company that isn’t content to standstill and has a vision for ‘big things.’\n\nDue to the plans for growth, the company seeks someone who has who can act as the technical authority and caretake the NDT department, as well as putting their own stamp on ensuring a well-organised department, with governance, compliance and continuous improvement at the forefront of every decision and across all inspection activities.\n\nReporting to the Head of Technical, you’ll look after a small team of NDT technicians whilst directly influencing certification through working in conjunction with an outside L3, will ensure compliance, and product integrity, as well as combining technical oversight and focusing on your strong people leadership skills. Currently, the company has capability of VT, MT, PT, and UT, and is interested in further expanding its remit to ET, too; it should be noted, however, that there is very a small percentage of inspection duties required in this role (around 10% of the job), and the central focus is on quality assurance, auditing, compliance, and technical development.\n\nThe person:\n\nEssential skills / knowledge / experience\n\n Experience of working in conjunction with PCN L2 VT, MT, PT, and UT (ideally all 4, but the company is willing to keep an open mind for the right person)\n\n Proven experience of working at team leader / supervisor / manager level within NDT operations\n\n Thorough knowledge of the requirements of ISO 9712 (PCN) and relevant BS EN / ISO standards\n\n Experience of working in quality assurance / quality focused tasks within NDT with proven experience of external audits\n\n Passionate about NDT and keen to develop your skills and work towards achieving Level 3’s\n\n Motivated and confident leader of people with plenty of drive and enthusiasm to go around!\n\nIdeal skills / knowledge / experience\n\n Experience of working in accordance with PCN L2 ET would be useful for future development plans\n\n Ideally hold a L3 in one or more of the methods mentioned would be useful, but not a pre-requisite of being considered for the role\n\n * Experience of working within railway or structural sectors (e.g. BS EN 15085, RIS-2701) is desirable\n\nThe working hours are Mon-Thursday 7-3.30pm and Friday 7-12pm, and the role attracts a salary of £60k, offers 25 days holiday + stats, offers 4% matched pension contribution, a death in service benefit of 3x annual salary, and training and development opportunities, including support for L3 / welding qualifications.\n\nThis is the ideal role for someone who has spent time working within QA and wants to pursue a career with a business willing to personally invest in them, with clear pathways for career progression. If you’re interested in applying to this exciting opportunity and would like to have a confidential, in-depth discussion about the position, please send your CV to Leanne Evans, NDT Operations Manager

Job Description:\n\nJob title: Technical Quality Engineer\n\nLocation: Hybrid | Open to candidates in the UK, Poland, France, or India\n\nJob type: Perm\n\nWorking hours: Day shift\n\nSalary: £50k per annum\n\nBenefits: Company pension scheme- 25 days annual leave + 8 statutory holidays, Christmas shutdown- BUPA Healthcare- Death in Service benefit- Long Service awards\n\nAMLR Engineering is working in partnership with a leading manufacturer of aerospace components based in Derbyshire who have been established for 30 years. They are renowned for machining, assembly, inspection, fabrication and sheet metal\n\nManufacturing parts for precision aerospace companies, you will become part of a well-respected company within the UK. The position will be based at the site in Central Derby. Our client currently employ over 200 people at the site, we are now looking to add contract support to the work force to assist with the growth of the business.\n\nDue to the nature of the market our client supplies into, all candidates must be UK residents, and DBS checks (disclosure & barring service) may be required. Please also note at this time we do not offer visa sponsorship for overseas candidates.\n\nKey Responsibilities for the Technical Quality Engineer role:\n\n Act as the internal technical quality focal point, supporting both central quality teams and site teams with complex technical queries.\n\n Provide specialist support for the deployment of APQP deliverables and help implement APQP training across group sites.\n\n Work closely with manufacturing engineering teams to improve planning, inspection processes, and share best practices.\n\n Support and maintain NADCAP and customer process approvals, including preparation for site audits.\n\n Conduct internal process audits to identify improvement opportunities.\n\n Support the implementation of corrective actions and continuous improvement initiatives.\n\n Provide quality expertise for Transfer of Work (ToW) and New Product Introduction (NPI) projects.\n\n Support inspection teams with technical guidance including CMM strategies and GD&T interpretation.\n\n Collaborate with cross-functional teams to support business growth, operational improvement, and quality initiatives.\n\nSkills and experience required for the Technical Quality Engineer role:\n\nProven experience in Quality Engineering or Manufacturing Engineering within a similar role.\n\nStrong experience implementing APQP deliverables.\n\nWorking knowledge of aerospace and quality standards including:\n\n AS9100\n\n ISO 9001\n\nStrong ability to interpret technical drawings, specifications, and engineering standards.\n\nExperience with sheet metal and machined component manufacturing, including surface treatments.\n\nExperience improving process planning, routing, and technical documentation.\n\nExperience working in highly regulated industries, ideally aerospace.\n\nKnowledge of inspection techniques, particularly CMM, is highly desirable.\n\nFamiliarity with structured problem-solving methods such as:\n\n 8D\n\n Ishikawa\n\n 5 Why\n\n DMAIC\n\n DoE\n\n * Kepner-Tregoe\n\nExperience working with ERP systems.\n\nBenefits we offer for the Technical Quality Engineer role:\n\nCompany pension scheme- 25 days annual leave + 8 statutory holidays, Christmas shutdown- BUPA Healthcare- Death in Service benefit- Long Service awards\n\nHow to apply for the Technical Quality Engineer role:\n\nPlease submit your most up-to-date CV to n . lawry @ amlr . uk or call our office for a discussion on\n\n(phone number removed)\n\nhow we can find you your next move within your chosen sector with one of the many career opportunities we currently have, Tel:\n\n(phone number removed)\n\nand ask for Naomi\n\nAbout us\n\nAMLR Engineering is a dedicated bespoke talent specialist that partners with some of the UK's most prestigious and high profile Engineering companies, operating in advanced, precision engineering within the Aerospace, Automotive / Motorsport, Nuclear, Oil & Gas, Green, Environmental and FMCG industries.\nWe’ll offer expert support and advice throughout the process giving you a streamlined stress-free transition into your next role

Senior Children's Residential Support Worker\nAbout Us\nSunlight Children’s Care is a therapeutic residential childcare provider, offering a variety of residential placements to young people between the ages of 8 – 18 who may display emotional and challenging behaviours (EBD). The young people placed within our services have often experienced significant adversity and trauma in their young lives and may no longer able to reside within their familial / foster home.\nOur Aim\nSunlight Children's Care create a safe and sustainable nurturing environment for our young people and a developmental and rewarding workplace for our care team. We ensure our team(s) adhere to Ofsted standards and guidelines referencing the Children’s Act and Children’s Care Standards, Ofsted is the looked after children’s regulatory body.\nSalary for Senior Children's Residential Support Worker: £38,683.63 pa (inclusive of sleeps), rising to £39,592.80 pa upon a successful 6 month probation period. Our salaries are paid above the minimum wage and proven to be competitive with other establishments within the area.\nCompany Benefits for Senior Children's Residential Support Worker\n Auto enrolment NEST pension Scheme–criteria dependent, opt out available.\n Life Insurance - 1 year salary paid to a nominated person/pet\n Medicash cash back plan, giving you high street discounts and cash back on dental and optical costs.\n Eligibility to apply for a Blue Light Card, giving you high street and online discounts\n Comprehensive induction and full training provided and access to nationally recognised vocational qualifications.\n Career progression for all roles\n Team building events\n Online and face to face comprehensive training\n £160 Incentive of completing online training prior start date\n £50 Christmas Voucher\n Free DBS application and yearly checks\n Enhanced annual leave\n Additional rates paid on Christmas and New Years day\n Overtime rate paid after completion of fulltime contractual hours.\nSenior Children's Residential Support Worker Position\nSunlight Children’s Care are seeking a qualified Senior Residential Support Workers to work within our therapeutic Children’s Residential homes, supporting our young people between the ages of 8 -18.\nIf you are a passionate individual and feel you can be a good role model for our young people, encourage them to develop meaningful relationships and attachments, whilst contributing to their development to reach their full potential this role could be of interest. In return we can provide access to opportunities for development both personally and professionally and progression within the company, as well as training and access to CPD.\nThe working pattern is based on a 3 week-rolling rota basis, calculated at 56.4 hours per week (sleeps included), equating to 1 day on, 2 days off (08:00am-11:00pm + sleep). Sleep shifts are included in the annual salary and payment of which is guaranteed when on annual leave.\nRole of Responsibilites of Senior Children's Residential Support Worker\n Provide daily support, guidance and care to young people within the residential settings and community.\n Participating and engaging in activities.\n Maintaining a safe and clean home environment, including the completion of all domestic duties and providing home cooked meals.\n Develop and implement individualized care plans, risk assessment tailored and key works to each young person's needs.\n Lone working with the young person and professional bodies may be required.\n Foster positive relationships with team members and young people through effective communication.\n Ensure the safety and well-being of young people at all times.\n Maintaining confidentiality at all times, reporting directly to your line manager any information or concern in a timely manner.\n Collaborate with team members and external professionals to support young people's progress.\n Maintain accurate records on ClearCare of care activities, incidents and care plans.\n Promote a supportive and enjoyable environment.\n Carry out supervisions\n Guide and support your team\n Adhere strictly to Ofsted standards, Children’s Act, and Children’s Care Standards.\nQualification and Experience of Senior Children's Residential Support Worker\nFor our Senior Residential Care Practioner position you must have a Level 4 Children Young People and Families Practitioner or Level 3 diploma in Children Young People Workforce qualification. We will also consider the right candidate to hold a Level 3 Health and Social Care. In addition we request you have had experience in managing a team.\nA full UK driving licence is essential in order for you to drive the young people to their appointments,education, contacts and social events(company vehicles available)

Children's Residential Support Worker\nAbout Us\nSunlight Children’s Care is a family run residential childcare provider, offering a variety of residential placements to young people between the ages of 8 – 18 who may display emotional and challenging behaviours (EBD). The young people placed within our services have often experienced significant adversity and trauma in their young lives and may no longer able to reside within their familial / foster home.\nOur Aim\nSunlight Children's Care create a safe and sustainable nurturing environment for our young people and a developmental and rewarding workplace for our care team. We ensure our team(s) adhere to Ofsted standards and guidelines referencing the Children’s Act and Children’s Care Standards, Ofsted is the looked after children’s regulatory body.\nSalary £37,275.89 pa (inclusive of sleeps), rising to £37,803.79 pa upon a successful 6 month probation period. Our salaries are paid above the minimum wage and proven to be competitive with other establishments within the area.\nCompany Benefits of Children's Residential Support Worker\n Auto enrolment NEST pension Scheme–criteria dependent, opt out available.\n Life Insurance - 1 year salary paid to a nominated person/pet\n Medicash cash back plan, giving you high street discounts and cash back on dental and optical costs.\n Eligibility to apply for a Blue Light Card, giving you high street and online discounts\n Comprehensive induction and full training provided and access to nationally recognised vocational qualifications.\n Career progression for all roles\n Team building events\n Online and face to face comprehensive training\n £160 Incentive of completing online training prior start date\n £50 Christmas Voucher\n Free DBS application and yearly checks\n Enhanced annual leave\n Additional rates paid on Christmas and New Years day\n Overtime rate paid after completion of fulltime contractual hours.\nSalary £37,275.89 pa (inclusive of sleeps), rising to £37,803.79 pa upon a successful 6 month probation period. Our salaries are paid above the minimum wage and proven to be competitive with other establishments within the area.\nChildren's Residential Support Worker Position\nSunlight Children’s Care are seeking a qualified Residential Support Workers to work within our therapeutic Children’s Residential homes, supporting our young people between the ages of 8 -18.\nRole of Responsibilities of Children's Residential Support Worker\n Provide daily support, guidance and care to young people within the residential settings and community.\n Participating and engaging in activities.\n Maintaining a safe and clean home environment, including the completion of all domestic duties and providing home cooked meals.\n Develop and implement individualized care plans, risk assessment tailored and key works to each young person's needs.\n Lone working with the young person and professional bodies may be required.\n Foster positive relationships with team members and young people through effective communication.\n Ensure the safety and well-being of young people at all times.\n Maintaining confidentiality at all times, reporting directly to your line manager any information or concern in a timely manner.\n Collaborate with team members and external professionals to support young people's progress.\n Maintain accurate records on ClearCare of care activities, incidents and care plans.\n Promote a supportive and enjoyable environment.\n Adhere strictly to Ofsted standards, Children’s Act, and Children’s Care Standards.\nIf you are a passionate individual and feel you can be a good role model for our young people, encourage them to develop meaningful relationships and attachments, whilst contributing to their development to reach their full potential this role could be of interest. In return we can provide access to opportunities for development both personally and professionally and progression within the company, as well as training and access to CPD.\nThe working pattern is based on a 3 week-rolling rota basis, calculated at 56.4 hours per week (sleeps included), equating to 1 day on, 2 days off (08:00am-11:00pm + sleep). Sleep shifts are included in the annual salary and payment of which is guaranteed when on annual leave.\nQualification of Children's Residential Support Worker\nFor the Residential Care Practioner position you must have a Level 4 Children Young People and Families Practitioner or Level 3 diploma in Children Young People Workforce qualification. We will also consider the right candidate to hold a Level 3 Health and Social Care.\nA full UK driving licence is essential in order for you to drive the young people to their appointments,education, contacts and social events(company vehicles available).\nFor more information please forward your CV to Michelle Burrows, Recruitment Advisor (email address removed). Alternatively send your CV to our recruitment team at (email address removed)

Chaddesden, Derby £12.84 p/h\nFull Time Support Worker - 42 hours per week\nTypical Shifts are: Monday - Sunday 8am-2pm OR 2pm -10pm on a rota basis\nJoin Voyage Care and Feel Valued, we reward your dedication with:\n• Enhanced evening and weekend pay at an additional 50p per hour (Ts & Cs apply)\n• Premium overtime rates at an additional £1 per hour (Ts & Cs apply)\n• Wagestream – giving you the flexibility to draw upon up to 40% of your pay, as it is earned.\n• Funded Blue Light Card – hundreds of discounts at high street retailers etc.\n• 24/7/365 doctor line for our colleagues and their families\n• Access to cash plans for our colleagues, which also covers their families\n• Enhanced retirement leave\n• Long service awards\nWe’re on the hunt for genuinely caring, hands-on Female Support Workers with a passion for enhancing the quality of life of the people we support. As a support worker with us you'll be helping people to gain more independence in their daily lives, whilst working within a dynamic team to support a fantastic group of people!\nOur residential service in Chaddesden is a welcoming and friendly environment and you can be sure that no two days will be the same! You’ll be enhancing the lives of the people we support by teaching them new life skills, assisting with personal care, encouraging them to access their local communities, socialising and doing lots of activities. One day you could be out with the people we support in local bars and pubs, the next you could be unwinding with them playing video games, watching films or going to the cinema.\nThis is an amazing role for someone who is looking to really make a difference to someone's life and to help them grow in confidence and independence so that they meet their goals, whether this be making dinner by themselves or going on holiday.\nWe’re interested in our Support Workers having both the right experience and the right values. This is why at this service our Support Workers should hold a full UK driving license, be resilient, flexible and composed in their approach, have experience with following Positive Behaviour Support plans and reflective practice as well as experience working with individuals with autism, acquired brain injury, complex individuals with mental health needs, traumatic backgrounds and challenging behaviours.\n\nWhy choose us?\nYou don’t need to have experience to be a fantastic Support Worker, what you need is a passion for enhancing the quality of life for the people we support, a desire to learn and a genuine caring attitude.\nWe embrace people’s differences and encourage you to Be You, and so long as you’ve got the passion to make someone’s life better, we can give you all the skills and development opportunities you need to build a great career.\nWe encourage our staff to Grow Together through our excellent training programme, starting at induction and following you through your career, with opportunity for promotion and progression as well as job security in a sector leading organisation.\nWe have a fantastic range of benefits for our staff and we offer sector leading career progression, so don't hesitate to apply today and make a real difference to the lives of the people we're supporting!\nAll applicants and subsequent job offers will be subject to satisfactory DBS checks and references.\n* Some of our roles require male or female employees only, where this is indicated it is a genuine occupational requirement, in accordance with the Equality Act 2010

Support Worker – Swadlincote, £12.84ph\nFull Time - 35 Hours\nTypical Shifts are: Adhoc shifts between 7am - 10pm Monday - Sunday\nJoin Voyage Care and Feel Valued, we reward your dedication with:\n• Enhanced evening and weekend pay at an additional 50p per hour (Ts & Cs apply)\n• Premium overtime rates at an additional £1 per hour (Ts & Cs apply)\n• Wagestream – giving you the flexibility to draw upon up to 40% of your pay, as it is earned.\n• Funded Blue Light Card – hundreds of discounts at high street retailers etc.\n• 24/7/365 doctor line for our colleagues and their families\n• Access to cash plans for our colleagues, which also covers their families\n• Enhanced retirement leave\n• Long service awards\nWe’re on the hunt for genuinely caring, hands-on Support Workers with a passion for enhancing the quality of life of the people we support. As a support worker with us you'll be helping people to gain more independence in their daily lives, whilst working within a dynamic team to support a fantastic group of people!\nOur residential service in Swadlincote, is a welcoming and friendly environment and you can be sure that no two days will be the same! You’ll be enhancing the lives of the people we support by teaching them new life skills, assisting with personal care, encouraging them to access their local communities, socialising and doing lots of activities. One day you could be out with the people we support in local parks and walks, the next you could be unwinding with them playing video games, watching films or going to the bowling.\nThis is an amazing role for someone who is looking to really make a difference to someone's life and to help them grow in confidence and independence so that they meet their goals, whether this be making dinner by themselves or going on holiday.\nWe’re interested in our Support Workers having both the right experience and the right values. This is why at this service our Support Workers should hold a full UK driving license, be resilient, flexible and composed in their approach, have experience with following Positive Behaviour Support plans and reflective practice as well as experience working with individuals with autism, acquired brain injury, complex individuals with mental health needs, traumatic backgrounds and challenging behaviours.\n\nWhy choose us?\nWe embrace people’s differences and encourage you to Be You, and so long as you’ve got the passion to make someone’s life better, we can give you all the skills and development opportunities you need to build a great career.\nWe encourage our staff to Grow Together through our excellent training programme, starting at induction and following you through your career, with opportunity for promotion and progression as well as job security in a sector leading organisation.\nWe have a fantastic range of benefits for our staff and we offer sector leading career progression, so don't hesitate to apply today and make a real difference to the lives of the people we're supporting!\nAll applicants and subsequent job offers will be subject to satisfactory DBS checks and references.\n* Some of our roles require male or female employees only, where this is indicated it is a genuine occupational requirement, in accordance with the Equality Act 2010

BlueOptima is on a mission to maximise the economic and social value that software engineering organisations are capable of delivering. Our vision is to become the global reference for the optimisation of the performance of Software Engineers. Our technology is used by some of the world’s largest organisations, including nine of the world’s top twelve Universal Banks. This successful product uptake has led to rapid expansion of our company. We are a global organisation with headquarters in London and additional offices in India, Mexico and the US. We are made up of 110+ individuals from more than 20 different countries. Location: London Salary : £50-70K (depending on experience) We are looking for an experienced Technical Trainer to join our London office. In this role, you will collaborate with Product Marketing Manager (PMM), Customer Success Managers (CSM) and other client facing teams to train and onboard new users to BlueOptima’s suite of products. Reporting to the Head of Product (HOP), you will deliver impactful training sessions tailored to individual and group user needs, helping B2B enterprise clients seamlessly incorporate BlueOptima’s tools into their day-to-day operations. This role will play a vital part in driving product adoption and retention by ensuring users fully understand and benefit from BlueOptima. Responsibilities and Tasks: • Develop, customize, and execute a detailed training plan for each customer, ensuring sessions are aligned with user roles, organizational goals, and the specific needs of software engineering teams., • Track and manage pre-training actions (such as and not limited to user creation, access management, invitations, personalised campaigns, etc.), and post-training actions (such as and not limited to monitor user adoption, ensure that onboarding objectives are met, etc.)., • Facilitate onboarding and training for new users at various levels, including Developers, Team Leads, their leaders, and executive dashboard users., • Train and empower internal champions within client organizations to act as product advocates, helping them build influence and encourage broader adoption of BlueOptima tools among their peers., • Design and maintain a comprehensive content library, including user guides, training modules, and video tutorials, to support ongoing product education., • Conduct in-person and virtual training sessions, adapting delivery for one-on-one or group settings as required., • Collaborate closely with PMM and CSM teams to ensure alignment of training content with product updates, customer needs, and market trends., • Monitor and assess the onboarding process’s impact on user engagement, usage, and retention, adapting training approaches as needed to minimize user churn., • Provide continuous feedback to product teams on user challenges and training improvements based on client feedback and engagement data., • Excellent Communication: Proficient in English, with outstanding written and verbal communication skills., • Experience in Client Training: Minimum of 3-4 years experience delivering technical training for B2B clients in the UK, EMEA, and the USA., • Adaptability and Cultural Awareness: High adaptability to varied training environments and user backgrounds, including non-English speakers., • STEM Background: Degree in STEM fields, with a solid understanding of Software Development Life Cycle (SDLC)., • Technical Training Expertise: Proven experience as a technical trainer in SaaS, ideally within B2B enterprises, working with diverse user personas., • Proficiency in Training Platforms: Familiarity with digital tools and platforms for virtual training delivery., • Project Management Skills: Ability to manage multiple training projects simultaneously and coordinate with cross-functional teams. Good to have: • Additional Languages: Proficiency in other languages is a plus., • Analytical and Reporting Skills: Experience using analytics tools to measure training impact and derive insights for program improvements., • Software Engineering Familiarity: A background in software engineering or experience working with developer-focused products., • Experience with Learning Management Systems (LMS): Knowledge of LMS platforms to structure training modules and assessments. Why join our team? Culture and Growth: • Global team with a creative, innovative and welcoming mindset., • Rapid career growth and opportunity to be an outstanding and visible contributor to the company's success., • Freedom to create your own success story in a high performance environment., • Training programs and Personal Development Plans for each employee Benefits: • 32 days of holidays (including bank holidays), • Work from Home Equipment allowance, • Flexible Work from Home - 2 days remote a week, • Flexible Work from Long Distance - 4 weeks a year, • 12 Weeks Paid Maternity and Paternity Leave, • Pet friendly office, • Sponsored Learning Opportunities, • Cycle2work scheme, • Team Socials, • Annual Leave purchase (up to 5 extra days) Stay connected with us on or keep an eye on our for future opportunities!

Company OverviewEmbark on an enriching journey with PROCEPT BioRobotics, where our vision, mission, and values guide everything we do as a company. At PROCEPT, we put the patient first in everything we do and are committed to revolutionizing treatment for benign prostatic hyperplasia (BPH, otherwise known as prostate gland enlargement) through innovation in surgical robotics. As our company succeeds and grows, we improve the quality of life of patients, provide more effective treatment options for surgeons, uphold the trust of our shareholders. That starts with a commitment to our People with a focus on creating an evolving landscape for your career, brimming with transformative opportunities that provide continuous career growth opportunities. Reporting to the Sales Director, UK & Ireland, the Senior Account Manager, UK will be responsible for achieving sales revenue targets by developing, implementing and overseeing the execution of strategic plans with hospital targets, teaching institutions and key private groups in the assigned geography. The major responsibilities are to manage and direct the utilization of Aquablation Therapy within their installed base. This will include managing installations, training and utilization growth within their assigned region and the hiring, training, and development of Aquablation Clinical Sales Representatives and Associate level roles. • Meet or exceed quarterly sales quota for the defined area and target hospitals, • Work with the sales manager to develop a territory plan that outlines sales objectives tailored to the local market, • Manage and develop identified key opinion leaders within territory, • Provide quarterly updates on the territory and account performance, • Lead Aquablation Programme Reviews and follow Surgical Pathway for all Aquablation surgeons, • Lead local marketing activities and develop joint marketing plan with accounts to increase patient awareness, • Provide weekly/monthly forecasts for defined area, • Direct and support team members within the defined area to over achieve goals and quotas, • Support the internal development & training of associate and junior team members, • Effectively communicate Aquablation’s value proposition to customers, • Work with senior hospital staff and key surgeons in the development and execution of a plan to effectively integrate the Aquabeam system at new customer sites and ensuring ongoing commitment to the system, • Develop an Aquablation plan for each surgical team to support independent use of the technology, • Drive utilization of the Aquabeam System by collaborating with surgical teams to support usage of the technology, • Drive continuous expansion of the user base by working with key hospital staff and thought leaders to develop a qualified lead funnel. Regular activities consist of formal presentations, informal events, and get-togethers, • Effectively convert high potential leads and drive training activities, • Drive sales through new product introductions and solution selling, • Qualify, train, assess, and ultimately develop accounts to adopt the AquaBeam’s system as an integral part of their BPH practice with the goal of demonstrating high account adoption, • Partner with the Professional Education team to deliver outstanding clinical and training support to physicians so that physicians can quickly become clinically independent, • Build and maintain relationships with key customers and KOLs within region, • Partner closely with Sales Management and the Marketing team to identify and prioritize customers for higher-level corporate relationships, • Partner with the Customer Service team to meet and exceed customer expectations, • Ensure all required sales reporting forms are completed and submitted on time, • Maintain records in the PROCEPT CRM system on contacts and facilities, • Provide support in the resolution of product complaints and/or safety issues, • Proactively support organizational goals and objectives, policies and procedures, and FDA regulations including strict compliance with AquaBeam’s Customer Relationship and the Sunshine Act policies, • Maintain a professional and credible image with customers and teammates, • Establish and maintain credentials to enter and work in hospitals and other medical facilities as required by facility requirements, • Manage travel and expenses per approved budget, • Maintain trained status for, and comply with, all relevant aspects of the PROCEPT BioRobotics Quality Management System to ensure product and support regulatory compliance, • Understand and adhere to the PROCEPT BioRobotics Quality & EHS policies, • Bachelor’s degree from accredited reputable institution, • A minimum of 8 years of experience in medical sales within the Urology space or Operating Room, and 8 years of total sales experience, • Start-up company experience selling disruptive surgical technology, • Experience introducing market development programs to physician practices, • Strong local relationships within the healthcare community in specified geographic area, • Leadership skills as demonstrated through past professional performance, involvement in sports, professional clubs, or associations, • Ability to travel upwards to 75%Understanding PROCEPT's CultureAt PROCEPT, we believe every person matters. Every employee, every patient, every caregiver. Because we are here to create a revolution, and we believe in doing that by innovating everywhere with pathological optimism. We believe in being humble and highly engaged in the work we do, while also working together seamlessly for a common goal. At Procept, curiosity, ingenuity and conviction in the power technology will transform the lives of our patients and providers. And this doesn’t happen by accident. It starts with our live induction program that serves as an incubator for cross-functional team building, an immersion in Procept’s history, jam-packed interactive sessions with executive leadership and a crash-course in the mission and purpose of what we do. It continues with our one-of-a-kind management program designed to build the best managers in the industry, where our people managers across functions come together to exchange ideas and grow, as both managers and learners, in an environment that challenges, supports and broadens. We are fueled by the opportunity to give people their lives back. And we believe that it begins with YOU! At Procept, we push beyond just finding a work/life balance, we strive to find a work/life blend, a professional world that you are honored and impassioned to belong to, one that you can proudly share with your family, friends, and acquaintances. An opportunity at PROCEPT BioRobotics won’t just be about finding a job. It will be an opportunity for you to join a community devoted to making a difference in this world! BENEFITS OF WORKING AT PROCEPT! PROCEPT’s health and wellness benefits for employees are second to none in the industry. As an organization, one of our top priorities is to maintain the health and wellbeing of our employees and their families. We offer a comprehensive benefits package that includes full medical coverage, wellness programs, on-site gym, a 401(k) plan with employer match, short-term and long-term disability coverage, basic life insurance, wellbeing benefits, flexible or paid time off, paid parental leave, paid holidays, and many more! EQUAL EMPLOYMENT OPPORTUNITY STATEMENTPROCEPT BioRobotics is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind on the basis of race, color, national origin, religion, gender, gender identity, sexual orientation, disability, genetic information, pregnancy, age, or any other protected status set forth in federal, state, or local laws. This policy applies to all employment practices within our organization. PAY RANGE TRANSPARENCYProcept is committed to fair and equitable compensation practices. The pay range(s) for this role represents a base salary range for non-commissionable roles or on-target earnings for commissionable roles. Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to job-related skills, depth of experience, relevant certifications and training, and specific work location. Based on the factors above, Procept utilizes the full width of the range. The total compensation package for this position may also include eligibility for annual performance bonus, equity, and the benefits listed above. WORK ENVIRONMENTWe’ll provide you training for, and ask you to maintain trained status for, and comply with, all relevant aspects of the PROCEPT BioRobotics Quality Management System to ensure product and support regulatory compliance. We would also ask you to understand and adhere to the PROCEPT BioRobotics Quality & EHS policies. PROCEPT BioRobotics – Applicant Privacy NoticeWhen you submit an application on this site, PROCEPT BioRobotics collects the personal information you provide. This may include your name, email address, phone number, résumé or CV, LinkedIn profile, and any optional demographic information you choose to share, such as gender or ethnicity. We use this information to review your application and assess your suitability for the role. To learn more about how we handle personal information, including your rights under applicable privacy regulations, please read our full Privacy Notice at: [_].We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

🚀 We’re on a mission to make money work for everyone. We’re waving goodbye to the complicated and confusing ways of traditional banking. After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as and bank accounts, we offer , , a and in the UK, with more exciting things to come beyond. Our UK customers can also , and _ with us. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We’re not about selling products - we want to solve problems and change lives through Monzo ❤️ _ ✨ London/Cardiff/UK Remote | 💰circa £120,000 + | ✨ ⭐Our Sustainability team An exciting role has opened up in our Legal & Board Governance Collective for a senior sustainability lead with a proven track record in shaping and delivering complex sustainability initiatives. In particular, we are looking for proven experience in assessing and implementing decarbonisation strategies aligned to company goals. This role is crucial in embedding our sustainability commitments into our corporate strategy and daily operation. In this role, you will report to the Director of Sustainability in achieving Monzo’s environmental and broader sustainability ambitions and work with a variety of stakeholders across the business. The right candidate will be able to deploy traditional program management capabilities and deep expertise in environmental, social and governance (ESG) principles to drive tangible business and environmental outcomes. This role will require working with new and evolving information within a fast-paced organisation and synthesising large volumes of data and information into actionable plans that are aligned with Monzo’s company goals. 🔑 You’ll play a key role by… • Strategic development: contribute to the evolution of Monzo’s long-term sustainability strategy, identifying emerging risks, opportunities, and best practices to ensure we remain leaders in the sector., • Operationalise our climate strategy: take full ownership of our climate strategy, leading the end-to-end delivery of our decarbonisation plan. This includes managing key reduction projects (like renewable energy procurement and supplier engagement), tracking performance against our targets, and ensuring we meet our public climate commitments., • Regulatory expertise: act as an internal expert on evolving environmental and climate-related regulations (e.g., TCFD, CSRD), ensuring Monzo’s compliance and strategic alignment., • Business case creation: develop compelling business cases for sustainability initiatives, articulating the return on investment, risk mitigation, and brand value to secure investment and stakeholder buy-in., • Performance & reporting: devise and track the key metrics that measure our sustainability performance. Prepare insightful reports, management information, and presentations for senior stakeholders, including the Board, to support strategic decision-making., • Cross-functional leadership: collaborate with a diverse range of internal stakeholders (e.g., Product, Finance, Marketing, People) to embed sustainability principles into their workstreams and decision-making processes., • Stakeholder management: manage relationships with key external partners, such as climate advisors, industry groups, and technology providers, to advance our sustainability agenda. 🤩 We’d love to hear from you if you….. • Are a proven leader in climate strategy and delivery, with extensive experience developing decarbonisation roadmaps (including Scope 3 accounting and setting Science Based Targets) and translating them into successfully executed, data-driven projects., • Have deep subject matter expertise in key ESG topics, with a deep specialism in environmental sustainability (e.g., carbon accounting, reporting frameworks, renewable energy)., • Demonstrate commercial acumen, with experience building business cases and linking sustainability outcomes to financial performance and corporate strategy., • Have exceptional communication skills, with the ability to articulate complex sustainability issues clearly and concisely to diverse audiences, from engineers to board members., • Work with a strategic & proactive mindset, with a demonstrated ability to identify problems, take initiative, and implement improvements in a fast-paced environment., • Have strong influencing skills, with a track record of engaging and influencing people at all levels to drive change and embed new practices across an organisation., • Are a professional with at least 8+ years of relevant work experience in complex organisations with a proven track record of driving outcomes Personal Attributes: • Strategic thinker with a pragmatic, results-oriented approach, • A deep-seated passion for creating a positive environmental and social impact, • Resilient and tenacious, with the ability to inspire and energize others through challenges, • High agency and ownership, taking full accountability for outcomes, • Intellectually curious and dedicated to continuous learning in a fast-evolving field, • A natural flair for flexing your style to influence a wide range of stakeholders 🙌What’s in it for you 💰circa £120,000 salary range ➕share options. 📍This role can be based in our London office, but we're open to distributed working within the UK (with ad hoc meetings in London) ⏰We offer flexible working hours and trust you to work enough hours to do your job well, and at times that suit you and your team. 📚£1,000 learning budget each year to use on books, training courses and conferences. 🏡We will set you up to work from home; all employees are given Macbooks and for fully remote workers we will provide extra support for your work-from-home setup. ➕ Plus lots more! _. 🌈 The application journey has 3 key steps • Call with Recruiter, • Initial Call with Hiring Manager, • Loop interviews, • Behavioural interview, • Role Specific interview, • Leadership interview This process should take around 2-3 weeks - your schedule is really important to us, so we promise to be as flexible as possible! We have some guidelines on using Artificial Intelligence (AI) to ace an application and interview at Monzo. _ You’ll hear from us throughout the application process, but if you’ve got any questions, please reach out to hiring@monzo.com. You can also use this email address to let us know if there’s anything we can do to make the process easier for you because of disability, neurodiversity or anything else. #LI-DH1 #LI-REMOTES Equal opportunities for everyone Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our , 2024 and 2024 _ We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status. If you have a preferred name, please use it to apply. We don't need full or birth names at application stage 😊

We are a fast-growing vertical SaaS company that leverages innovation and disruptive technologies to improve consumer experiences, outcomes, and predictability in elective medicine. Our team thrives on challenges, embraces change, and is dedicated to transforming our industry. We are looking for a Customer Success Specialist who supports clinics across their entire journey with Adoreal, from the moment they sign on through every day they operate on the platform. This role blends hands-on onboarding with ongoing technical support, training, and adoption. One week you might be on site at a clinic walking their staff through new workflows. The next you might be remotely troubleshooting a billing issue or shaping a new help center article. We want someone who works proactively rather than reactively. You should be the person who anticipates where clinics will struggle, builds resources before they need them, and treats every support interaction as a chance to improve how the platform works for everyone. You are equally comfortable running a structured implementation project and jumping into an unexpected support ticket. Travel across Europe is part of the role. When a new clinic comes on board, or an existing one needs deeper training, you will be there in person. Candidates should live in Poland, Spain, Sweden, or the United Kingdom within an hour of a major airport. Onboard new clinics • Serve as the primary point of contact during implementation, coordinating across internal teams (technical, CRM, training) and clinic stakeholders., • Support configuration of Adoreal’s EMR and CRM systems and help clinics migrate data from their existing tools., • Organize and structure clinic data so it aligns with Adoreal’s analytics framework., • Manage project timelines, track milestones and dependencies, flag risks early, and communicate status clearly., • Travel on site to deliver staff training and lead clinics through their transition to the platform. Support clinics once they’re live • Act as the first point of contact for clinic staff and patient inquiries, ensuring all requests are addressed within 24 hours., • Troubleshoot technical issues, triage support tickets, and coordinate escalations with Product and Engineering when needed., • Monitor adoption after go live and reach out proactively to clinics that are struggling, rather than waiting for problems to surface. Train and enable on an ongoing basis • Build and maintain onboarding documentation, training guides, FAQs, training videos, and other self service resources., • Keep clinics current on new features, UI updates, and bug fixes through release notes and follow up sessions., • Travel on site for refresher training, workflow audits, or whenever a clinic needs hands on guidance after going live. Close the feedback loop • Track and document bugs, recurring issues, and feature requests., • Identify patterns across clinics and translate them into product insights for the Product and Growth teams., • Explore automation opportunities (chatbots, predictive troubleshooting, smarter self service) that reduce repetitive support work and free you to focus on higher value clinic interactions., • Minimum 4 years of combined experience across customer success, software implementation, technical support, or healthcare onboarding, ideally in SaaS or digital health., • Hands on experience with EMR and CRM systems, data migration, and digital workflow tools., • Native level English fluency (C2) with strong written and verbal communication. Additional European languages are a plus., • Demonstrated success managing multiple implementation or onboarding projects simultaneously., • Familiarity with healthcare workflows including patient intake, documentation, billing, scheduling, and compliance., • Strong familiarity with support ticketing systems and escalation processes., • Experience training clinical and administrative staff on new systems., • Comfort building help center content, training documentation, and self service resources., • Awareness of regulatory requirements in healthcare data handling and access control., • Willingness and ability to travel across Europe for clinic visits and on site training. Organized, collaborative, tech savvy, and oriented toward efficiency, scalability, and proactive problem solving. At Adoreal, we believe in supporting our team’s well-being and growth through comprehensive benefits and a collaborative, people-first culture. As a globally remote company, we prioritize flexibility, inclusivity, and teamwork rooted in the Adoreal principles. Benefits & Perks: • Paid time off (PTO) and paid holidays, • Performance-based bonuses and company equity opportunities, • Fully remote work environment with flexible schedules, • Collaborative and thriving team culture guided by Adoreal’s core values Joining Adoreal means becoming part of a high-performing, ambitious team that works hard, achieves extraordinary results, and enjoys the rewards that follow. Every employee receives equity, aligning us all in our shared success. Promotions and growth opportunities are limitless, driven only by your performance and dedication to our core principles: • We do what is best for the company, not what is best for individuals of the company—we take pride in our work, but not in pride itself—the success of Adoreal is more important than our egos., • We always share relevant information and admit our mistakes freely and openly (even when it is worrisome or uncomfortable to do so). Candid communication and a solution-oriented mindset is rewarded., • We innovate by finding the right problems, then solving them. We thrive on change that minimizes complexity and improves situations for our stakeholders., • We incentivize efficient results & people over process and focus only on the work that creates the most value for our stakeholders., • We are quietly confident and openly humble, being tenacious in our quest to perform and inspire others with our thirst for excellence., • We do not bow up and knock down—we care about our teammates and treat all of them with respect, regardless of their level within the company., • We are steadfast in our pursuit to better our company, our colleagues, and ourselves. When we hire, we only hire people who bleed our principles and who will hopefully be our replacement one day. Adoreal is an equal opportunity employer committed to fostering a diverse, inclusive, and fair workplace. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, veteran status, or any other protected characteristic under applicable U.S. law (EEOC) or local employment regulations where we operate. We encourage applications from candidates of all backgrounds. Accommodations for disabilities are available upon request throughout the recruitment process. We are not working with search firms for this role, thank you

VP, Customer iProov provides science-based biometric solutions that enable the world’s most security-conscious organizations to streamline secure remote onboarding and authentication for digital and physical access. Our award-winning liveness technology and iSOC offer unmatched resilience against deepfakes and generative AI threats while ensuring effortless, scalable user experiences. Trusted by leading governments and enterprises, including the U.S. Department of Homeland Security, U.K. Home Office, GovTech Singapore, ING, and UBS, iProov sets the standard in biometric identity assurance. This global trust is built not only on our technology but on the strength of the people behind it. For us, diversity at iProov is about reflecting the customers we serve, holding the principles of equality and inclusion at the heart of everything we do and all that we stand for, embracing differences, creating possibilities, and growing together. We aim to foster a culture where individuals of all backgrounds feel confident in bringing their whole selves to work, feel included, and their talents are nurtured, empowering them to contribute fully to our purpose. The Role Reports to: Chief Revenue Officer Location: Wework Waterloo, SE1 7ND - Hybrid Comp: Negotiable (Base) + OTE + Share Options + UK iProov Benefits The VP of Customer will lead and oversee the Customer Success, Pre-Sales, Post-Sales, and Solutions Consultancy teams to deliver exceptional customer experiences and drive business growth. This executive role requires a strategic leader with deep expertise in customer relationship management, biometric authentication, and identity verification technologies. This is a highly strategic, hands-on leadership role that requires a unique blend of technical depth, commercial acumen, and people leadership. The VP will coach and develop the Heads of each function, ensuring alignment between customer needs and company objectives. They should be driving their teams to deliver world-class customer outcomes, scalable operational excellence and supporting revenue growth. The VP of Customer will lead and grow three critical customer-facing functions at iProov: • Customer Success – Driving onboarding/adoption, satisfaction, retention, and expansion., • Customer Value Enablement (Solution Architecture) – Acting as the technical bridge between iProov solutions and customer outcomes., • PreSales Solution Consultancy – Partnering with Sales to position our technology and deliver compelling, value-led proposals., • Define and execute the end-to-end customer lifecycle strategy across pre-sales, onboarding, adoption, value realisation, and renewal., • Lead, inspire, and develop high-performing leaders across Customer Success, Customer Value Enablement, and PreSales., • Build scalable processes, metrics, and playbooks that align with iProov’s growth ambitions and global expansion., • Serve as the executive voice of the customer, influencing commercial strategy and product roadmap decisions., • Champion a customer value-first mindset, ensuring measurable ROI for customers., • Oversee the technical design and solutioning process, ensuring architectural integrity and scalability., • Drive best-in-class onboarding, enablement, and adoption programs to maximise time-to-value and retention., • Partner closely with Sales to deliver pre-sales excellence, competitive differentiation, and accelerated deal velocity., • Own key metrics including Net Revenue Retention (NRR), expansion revenue, and churn mitigation., • Identify early warning signals in accounts and proactively address risks to health, satisfaction, and revenue., • Act as a bridge between customers, Product, Engineering, and Marketing to ensure our solutions address market needs and competitive pressures., • Represent the voice of the customer in executive forums and during strategic planning cycles., • Ensure our service delivery model scales efficiently as we grow across new markets and regions., • Extensive technical and commercial background with hands-on experience in sales engineering, solution architecture, or presales consulting, ideally within enterprise SaaS, cybersecurity, biometric authentication, or identity verification., • Proven track record of driving customer satisfaction, retention, and expansion in a technology-led environment, with measurable impact on NRR and growth metrics., • Strong grasp of architectural patterns, APIs, SDKs, integrations, and security principles, with the ability to guide customers through technical decision-making and coach teams to deliver high-quality solutions., • Demonstrated ability to lead technical solutioning efforts — from discovery and requirements gathering through solution design, technical validation, and executive presentation — while translating complex concepts into clear business outcomes for C-level stakeholders., • Experience in building, scaling, and maturing PreSales, Customer Success, and Solution Architecture functions, creating operational playbooks and processes that improve deal velocity, win rates, and time-to-value., • Exceptional leadership and people development skills, with a proven ability to coach and grow Heads of PreSales and Customer Value Enablement into high-performing, empowered leaders., • Strategic thinker who can align customer needs with business objectives, influencing roadmap and go-to-market strategy., • Data-driven mindset with experience using CRM tools (Salesforce preferred), customer success platforms, and health analytics to track performance and identify risks and opportunities., • Executive presence with excellent communication and interpersonal skills, capable of influencing stakeholders across Sales, Product, Engineering, and C-Suite., • Thrives in a fast-paced, scale-up environment, balancing strategic oversight with rolling up your sleeves to unblock complex opportunities or escalations., • Customer-obsessed and passionate about delivering exceptional experiences, always looking for innovative ways to add value, • 25 days Annual Leave, plus 8 Bank Holidays (more holiday with service - up to an extra 5 days off per year based on your continuous service), • Growth Shares allocated after passing probation (6 months of service), • Salary sacrifice schemes including: Pension, Cycle To Work and Electric Car Scheme, • Nursery Sacrifice Scheme, • Work Overseas Perk - Work globally for up to 2 weeks, • Life Assurance, • SmartHealth - Access to private GP, Psychologist, Nutritionist along with tailored fitness plans for both you and your family, • Benefit from personalized 1:1 career coaching with our in-house Occupational Psychologist, • Award winning L&D platform with personal allocated training budgets, • Enhanced paid family leave, • Pension - 5% employee, 3% employer, • Flexible hybrid working environment, • Free Barista Coffee/Tea, biscuits with fruit in the WeWork office, • Free access to WeWork discounts and free online well-being sessions, • Vitality Health - a range of options available on this below The Vitality Programme includes a number of reward benefits that all employees have access to as part of the plan, for example: • Private Health cover including Dental, Optical, and Audiology, • 50% off monthly gym memberships, • Apple watches significantly discounted based member vitality status, • Half price trainers with Runners Need, • Weekly rewards – Free coffee with Café Nero, • Monthly rewards – Free Cinema ticket, • Discounts on travel with Expedia (hotels) and Mr & Mrs Smith with discounts getting greater throughout the year based on a members vitality status, • Amazon prime free months based on activity, • Up to 25% cashback at Waitrose when buying healthy foods, • 75% off stays at Champneys Health Spas, • Allen Carr’s £299 no smoking programme for free, • Access to Vitality Healthy Mind with 30% off Headspace subscriptions and the ability to earn Vitality points for using Buddhify, Calm and Headspace, • Discounts on Weight Watchers, • 50%-80% off Comprehensive Private Health screenings Our Culture & Recruitment Process At iProov, we're incredibly proud of the culture we've carefully curated. Our culture enables diverse thought, curiosity and innovation. Our team strives to do everything to the highest standard possible to achieve the remarkable. To do that we need different perspectives, experiences and ideas alongside an environment where these are welcomed - we want everyone to feel confident in bringing their full capabilities to work. We firmly believe psychological safety is key to building and nurturing great teams. We’re a small and dynamic company, that means having the right skills is important, and we know that our best work emerges when people feel secure, welcomed and respected. As an equal opportunities employer, we encourage applications from people of all backgrounds. We’re committed to building a workforce that is representative of the people we serve. We will not put someone at a disadvantage or treat them less favourably because of age, disability, gender reassignment, marriage or civil partnership, pregnancy and maternity, race, religion or belief, sex, sexual orientation. Our recruitment process is designed to be fair and transparent, focusing solely on your qualifications, competence, and suitability for the role. We review all applications carefully and will be in touch with shortlisted candidates regarding the next steps in our interview process. If you need an adjustment for a disability or any other reason during the hiring process, please send a request to _

Full-time Description LoadSpring is expanding beyond hosting into the world of predictive transformation. At LoadSpring, we bridge innovation and transformation with our LoadSpring Cloud Platform and the integrated data capabilities we provide through LoadSpring INSIGHTS. Our technology solutions provide a secure hosting platform to run the project and capital-intensive industries' most crucial project applications, delivering a reporting and analytical database of clean, accurate, relevant, and structured data. LoadSpring’s innovative, tenacious, and driven professionals benefit from a unique working environment where our teams blend varying perspectives, experiences, and technologies to solve complex problems. In our value-filled environment, you’ll feel supported with workplace flexibility, commitment to health and wellness, and varied professional growth opportunities. We are excited to invite you to apply for our Technical Support Specialist position and see how you can help top companies around the globe unlock the power of their data and position them to make the best strategic business decisions! This is a fully remote position within the United Kingdom. About the Technical Support Specialist position: The Technical Support Specialist is responsible for troubleshooting and resolving issues across business applications, networking, and hardware by digging deep to find solutions, collaborating with third-party vendors, and ensuring every customer interaction ends with confidence and satisfaction. Beyond troubleshooting, the Technical Support Specialist ensures every detail is captured, every task is prioritized, and every customer stays up and running. What you'll do as a Technical Support Specialist: Customer Support • Fields support calls, chat, email, and/or other communication from users with inquiries regarding hosted software, connectivity, printing, and similar concerns., • Works with customers to reproduce, investigate, and resolve challenges with computer software, servers, apps, networking and hardware, while ensuring cases are in line with the current SLG’s., • Guides customers through diagnostic and troubleshooting processes, which may include the use of diagnostic tools and software and/or following verbal instructions., • Identifies and troubleshoots application alerts presented from the company monitoring software., • Identifies and escalates complex or unresolved tickets to higher-tier support or the product team, ensuring prompt and precise resolution., • Collaborates with internal staff and 3rd party vendors to research and drive to resolution customer challenges., • Identifies recurring case generation issues and works with internal and external teams to identify and implement permanent fixes., • Helps to create and maintain a culture of continuous improvement within the support and broader organization., • Performs application QA's in support of new customer setups, upgrades or patching., • Ensures that customer challenges are responded to, and information is shared with customers in line with our documented security policies., • Verifies all change management processes are followed and documented as per the current guidelines. Documentation • Creates Knowledge base articles to record and document fixes to common customer challenges., • Maintains documentation of all steps taking and customer interactions in the relevant support cases., • Demonstrates excellent verbal and written communication skills with customers and internal team. Professional Development • Effectively completes training within the timeframe required by the business., • Maintains current knowledge of technological innovations and trends. Process • Follows Change Management processes to implement configuration changes.?, • Follows Problem Management processes to troubleshoot and resolve recurring issues.?, • Participates in the on-call rotation to ensure 24 x 7 support of IT operations. Mentoring: • Acts as a mentor to more Jr. staff within the support team, providing guidance, training, and knowledge sharing. Requirements What you need to be a successful Technical Support Specialist: • 2-4 years of experience in IT customer support, with a strong focus on applications., • Prefer experience with applications such as Primavera, Autodesk, ESRI or equivalent tools., • Experience with Windows Operating systems, including Server 2016 & 2019., • Knowledge of construction project management processes and procedures a plus., • Proficient with installation and configuration of hardware and software., • Intermediate knowledge of troubleshooting application infrastructure., • Ability to handle case escalations, troubleshooting error messages and implement fixes, identifying relevant escalation paths if unable to resolve., • Ability to explain technical issues to technical and non-technical employees and customers., • Excellent communication and interpersonal skills., • Ability to work independently and as part of a team., • Attention to detail and a commitment to quality., • Strong analytical and problem-solving skills., • Bachelor’s degree in Computer Science or related field preferred., • Ability to work fully remote Monday-Friday AND a weekend on-call rotation of at least once every 4 weeks and a minimum of 3 bank holidays per year. Salary range is £28,000 - £33,000 per year. This range may vary depending on the experience, qualifications, and other factors of the individual being hired. World Class Benefits We’re proud of our high-energy, collaborative, and genuinely enjoyable working environment. Our team is passionate about what they do—keen to come to work, eager to learn, and driven to succeed. To keep you happy, healthy, and motivated, we offer a range of benefits and perks, including: • An entrepreneurial culture where individuals are empowered, leadership is approachable, and your ideas are truly valued and actioned., • A workplace where senior leaders act as partners—encouraging innovation and supporting your professional growth., • A team that shares a passion for cloud technology, digital transformation, and delivering outstanding customer service., • A highly collaborative environment where everyone feels connected and involved—regardless of where you’re based., • Plus, a comprehensive benefits package, including private healthcare, dental and vision cover, life insurance, pension contributions, and more. Equality LoadSpring Solutions Ltd. is an equal opportunities employer. We welcome applications from all suitably qualified individuals regardless of race, colour, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. If you require reasonable adjustments during the recruitment process due to a disability, please let us know. We are happy to accommodate and ensure no applicant is disadvantaged as a result. For certain positions at LoadSpring Solutions Ltd., UK Citizenship, British Citizenship, or indefinite leave to remain under the EU Settlement Scheme may be a requirement. Where applicable, verification of such status will be necessary upon acceptance of an employment offer. Disclaimer Please be aware that fraudulent individuals and organisations may post fake job advertisements using our company's name or branding. We take these matters seriously and are committed to preventing fraudulent activity. To ensure your safety, please always verify the legitimacy of job postings and emails originating solely from the loadspring.com domain, recruiting.paylocity.com domain, or from the email address do-not-reply@mail.paylocity.com. We do not request personal information or payment for job applications, interviews, or employment offers. If you suspect a job posting or email to be fraudulent, please report it to abuse@loadspring.com. Thank you for your vigilance and cooperation. Salary Description £28,000 - £33,000 per year depending on experience

Grafana Labs is a remote-first, open-source powerhouse. There are more than 20M users of Grafana, the open source visualization tool, around the globe, monitoring everything from beehives to climate change in the Alps. The instantly recognizable dashboards have been spotted everywhere from a NASA launch and Minecraft HQ to Wimbledon and the Tour de France. Grafana Labs also helps more than 3,000 companies -- including Bloomberg, JPMorgan Chase, and eBay -- manage their observability strategies with the Grafana LGTM Stack, which can be run fully managed with or self-managed with the , both featuring scalable metrics (), logs (), and traces (_). We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do. You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity. About the role: Grafana Labs is looking for a Senior GTM Enablement Manager, EMEA to own regional enablement strategy and execution across Sales and the broader GTM org. You will be the in-timezone enablement leader for EMEA—extending global programs, adapting them for local market realities, and partnering closely with EMEA leadership to improve seller productivity and consistency. This is a senior individual contributor role with regional ownership. You will drive enablement that changes behavior in the field: stronger discovery, tighter qualification, better deal execution, and a consistent sales culture. Command of the Message (CoM) and MEDDPICC expertise are required; you must be highly fluent in sales frameworks and able to coach them credibly, especially in organizations where not every seller or leader has the same baseline. What You’ll Be Doing: Own regional enablement strategy & execution (EMEA) • Partner with EMEA Sales and GTM leadership to understand priorities, skill gaps, and near-term business needs, then design and deliver targeted enablement interventions., • Extend global enablement programs (sales plays, methodology reinforcement, content) and adapt them to EMEA market maturity, culture, and operating rhythms., • Own reinforcement of Command of the Message and MEDDPICC in EMEA through workshops, simulations, and live deal-based coaching–translating frameworks into practical, repeatable field behaviors., • Build a “for the field, by the field” model: co-create and co-deliver sessions with top performers and regional SMEs., • Act as the in-timezone point of contact for EMEA enablement requests, triaging needs and aligning expectations with stakeholders., • Bring field insights (objections, competitive realities, messaging clarity issues) back to global enablement, Product Marketing, and leadership., • Attend and participate in key in-region sales moments (e.g. QBRs, kickoffs) to stay close to the business, reinforce priorities, and identify real-time enablement needs., • Join core operating rhythm cadences (e.g. forecast calls, pipeline reviews, deal reviews) to observe execution, surface patterns and gaps, and translate what you see into targeted coaching, practice, and enablement programs. Support global onboarding delivery + post-onboarding ramp in-region • Support the global onboarding program by delivering existing training modules both virtually and in-person for new hire cohorts (expected annual travel is 10-20%), • Serve as a point of contact for EMEA new hires after the 6-week onboarding program as they ramp: reinforce core behaviors, share “how we win” patterns, and connect reps to the right SMEs and resources., • Coordinate targeted ramp reinforcement moments for new cohorts based on observed gaps and manager input. Support APAC enablement coordination (limited, short-term) • As needed, help organize a small number of APAC sessions (logistics, scheduling, content routing) while regional SMEs or other owners drive delivery., • Focus remains EMEA-first; APAC involvement is intended to cover short-term coordination needs, especially during low time-zone overlap periods. What Makes You a Great Fit: • 3+ years in GTM enablement, sales leadership, sales operations, or a closely related role within B2B SaaS or enterprise technology., • 2+ years prior quota-carrying experience or equivalent deal-facing role., • Demonstrated experience enabling sellers in complex, multi-stakeholder sales cycles., • Command of the Message experience (required)., • MEDDPICC experience (required)., • Excellent facilitator: you can run engaging sessions for sellers and drive participation, practice, and behavior change., • Strong cross-functional partner who can influence without authority and align stakeholders on priorities and tradeoffs., • Data-informed and field-oriented: you use metrics and qualitative signals to diagnose gaps and build practical programs., • Culturally aware and adaptable across EMEA geographies; you design once and deliver flexibly., • Willingness and ability to travel within EMEA for in-person workshops and key field moments (as needed). Bonus Points For: • Confident and competent in leveraging AI tools to drive efficiency, • We are a remote first company, so you should be experienced and skilled at working remotely with an international team, • We’re a high growth company, so your job duties will be varied and complex and will require strong judgment, collaboration, and leadership Compensation & Rewards: In the United Kingdom, the OTE (On-Target Earnings) compensation range for this role is GBP 100,000 - GBP 121,000. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally. *Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process. Why You’ll Thrive at Grafana Labs: • 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose., • Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment., • Transparent Communication – Expect open decision-making and regular company-wide updates., • Innovation-Driven – Autonomy and support to ship great work and try new things., • Open Source Roots – Built on community-driven values that shape how we work., • Empowered Teams – High trust, low ego culture that values outcomes over optics., • Career Growth Pathways – Defined opportunities to grow and develop your career., • Approachable Leadership – Transparent execs who are involved, visible, and human., • Passionate People – Join a team of smart, supportive folks who care deeply about what they do., • In-Person onboarding - We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it., • Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable. Equal Opportunity Employer: We will recruit, train, compensate and promote regardless of race, religion, color, national origin, gender, disability, age, veteran status, and all the other fascinating characteristics that make us different and unique. We believe that equality and diversity builds a strong organization and we’re working hard to make sure that’s the foundation of our organization as we grow. Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings. #LI-Remote For information about how your personal data is used once you’ve applied to a job, check out our .

ML Infrastructure Lead About iProov iProov provides science-based biometric solutions that enable the world’s most security-conscious organizations to streamline secure remote onboarding and authentication for digital and physical access. Our award-winning liveness technology and iSOC offer unmatched resilience against deepfakes and generative AI threats while ensuring effortless, scalable user experiences. Trusted by leading governments and enterprises, including the U.S. Department of Homeland Security, U.K. Home Office, GovTech Singapore, ING, and UBS, iProov sets the standard in biometric identity assurance. This global trust is built not only on our technology but on the strength of the people behind it. For us, diversity at iProov is about reflecting the customers we serve, holding the principles of equality and inclusion at the heart of everything we do and all that we stand for, embracing differences, creating possibilities, and growing together. We aim to foster a culture where individuals of all backgrounds feel confident in bringing their whole selves to work, feel included, and their talents are nurtured, empowering them to contribute fully to our purpose. The Role Reports to: Chief Scientific Officer Location: WeWork Waterloo - Hybrid Comp: Negotiable (Base) + Company Performance Bonus (20%) + Share Options + iProov Benefits We are looking for a highly capable and hands-on Senior ML Infrastructure Lead to build and scale the technical foundations that enable machine learning to operate effectively in production. This is a hybrid leadership role sitting across machine learning infrastructure, platform engineering and MLOps. You will be responsible for designing and evolving the systems, tooling, processes and standards that allow ML teams to train, deploy, monitor and improve models reliably, securely and at scale. You will work at the intersection of machine learning, software engineering, data, cloud infrastructure and platform reliability, helping bridge the gap between research and production. This role is ideal for someone who can think strategically about long-term platform capability, while still being technically hands-on enough to solve complex engineering and operational challenges. • Lead the design and evolution of our ML platform, infrastructure and MLOps capability, • Build and maintain scalable, reliable and secure systems for model training, testing, deployment, monitoring and lifecycle management, • Develop the infrastructure and tooling that enable ML Engineers, Data Scientists and Researchers to work efficiently and ship models with confidence, • Design robust workflows for CI/CD, model versioning, reproducibility, experimentation, feature management and release management, • Own and improve the production environment for machine learning systems, ensuring strong standards for availability, performance, observability and resilience, • Define and implement monitoring across model and platform layers, including system health, data quality, drift, latency, throughput and cost efficiency, • Build or optimise internal self-service tooling and platform capabilities to reduce friction for teams working on ML use cases, • Partner closely with ML, Data, Software and Platform Engineering teams to productionise models and improve the end-to-end ML development lifecycle, • Support the scaling of infrastructure for both training and inference workloads, including high-throughput, real-time or compute-intensive use cases where relevant, • Drive best practice in governance, security, compliance, auditability and operational rigour across the ML lifecycle, • Improve the efficiency and cost-effectiveness of ML systems, including cloud resource usage, compute environments and deployment patterns, • Mentor engineers and act as a technical leader across ML platform and operations topics, • Help define the roadmap for ML enablement, ensuring the platform can support current needs while scaling for future growth You will have experience working in high growth, fast paced tech-first environments. You are passionate about building & launching quality products that have a positive impact. You’re an experienced product leader with a background in security, identity (IAM), or enterprise SaaS. You combine strategic vision with operational rigour, and you’re motivated by delivering usable, secure, and elegant solutions to complex technical problems. • Proven experience in a senior MLOps, ML Platform, ML Infrastructure, Platform Engineering or Machine Learning Systems role, • Strong hands-on background in software engineering and cloud infrastructure, ideally with direct experience supporting production machine learning environments, • Experience building and operating systems that support the full ML lifecycle, from experimentation and training through to deployment and monitoring, • Strong knowledge of Python and sound engineering principles, including testing, automation and code quality, • Strong experience with cloud platforms such as GCP, • Experience with Docker, Kubernetes and modern containerised deployment patterns, • Strong experience with CI/CD pipelines, infrastructure-as-code and workflow orchestration, • Experience with tools such as Airflow or similar platform and orchestration technologies, • Good understanding of model observability, data quality, feature pipelines, lineage and reproducibility, • Experience designing scalable infrastructure for ML workloads, including training, batch inference and real-time serving, • Strong appreciation of reliability, security, governance and operational excellence in customer-facing or production-critical systems, • Ability to operate across both strategic and hands-on technical work, • Strong communication skills and the ability to work effectively across engineering, product and data teams Nice-to-haves • Experience supporting computer vision, deep learning, LLM or other compute-intensive ML workloads, • Experience with GPU infrastructure, distributed training or high-performance compute environments, • Familiarity with feature stores, model registries and automated retraining pipelines, • Experience building internal developer platforms or self-service ML tooling, • Experience in regulated, high-security or high-availability environments, • Experience leading or mentoring engineers in a scale-up or high-growth technology business, • Familiarity with responsible AI, model governance or risk controls in production ML setting, • 25 days Annual Leave, plus 8 Bank Holidays (more holiday with service - up to an extra 5 days off per year based on your continuous service), • Growth Shares allocated after passing probation (6 months of service), • Salary sacrifice schemes including: Pension, Cycle To Work and Electric Car Scheme, • Nursery Sacrifice Scheme, • Work Overseas Perk - Work globally for up to 2 weeks, • Life Assurance, • SmartHealth - Access to private GP, Psychologist, Nutritionist along with tailored fitness plans for both you and your family, • Benefit from personalized 1:1 career coaching with our in-house Occupational Psychologist, • Award winning L&D platform with personal allocated training budgets, • Enhanced paid family leave, • Pension - 5% employee, 3% employer, • Flexible hybrid working environment, • Free Barista Coffee/Tea, biscuits with fruit in the WeWork office, • Free access to WeWork discounts and free online well-being sessions, • Vitality Health - a range of options available on this below The Vitality Programme includes a number of reward benefits that all employees have access to as part of the plan, for example: • Private Health cover including Dental, Optical, and Audiology, • 50% off monthly gym memberships, • Apple watches significantly discounted based member vitality status, • Half price trainers with Runners Need, • Weekly rewards – Free coffee with Café Nero, • Monthly rewards – Free Cinema ticket, • Discounts on travel with Expedia (hotels) and Mr & Mrs Smith with discounts getting greater throughout the year based on a members vitality status, • Amazon prime free months based on activity, • Up to 25% cashback at Waitrose when buying healthy foods, • 75% off stays at Champneys Health Spas, • Allen Carr’s £299 no smoking programme for free, • Access to Vitality Healthy Mind with 30% off Headspace subscriptions and the ability to earn Vitality points for using Buddhify, Calm and Headspace, • Discounts on Weight Watchers, • 50%-80% off Comprehensive Private Health screenings Our Culture & Recruitment Process At iProov, we're incredibly proud of the culture we've carefully curated. Our culture enables diverse thought, curiosity and innovation. Our team strives to do everything to the highest standard possible to achieve the remarkable. To do that we need different perspectives, experiences and ideas alongside an environment where these are welcomed - we want everyone to feel confident in bringing their full capabilities to work. We firmly believe psychological safety is key to building and nurturing great teams. We’re a small and dynamic company, that means having the right skills is important, and we know that our best work emerges when people feel secure, welcomed and respected. As an equal opportunities employer, we encourage applications from people of all backgrounds. We’re committed to building a workforce that is representative of the people we serve. We will not put someone at a disadvantage or treat them less favourably because of race, color, national origin, ancestry, age, disability, creed, religion or belief, sex, sexual orientation, gender reassignment, marriage or civil partnership, or pregnancy and maternity. Our goal is to find people who are passionate about creating a safer, more secure world. Our recruitment process is designed to be fair and transparent, focusing solely on your qualifications, competence, and suitability for the role. We review all applications carefully and will be in touch with shortlisted candidates regarding the next steps in our interview process. If you need an adjustment for a disability or any other reason during the hiring process, please send a request to _

Are you a skilled and proactive Senior Business Central Developer looking to take the lead on complex development projects in a fast-growing, international environment? Join our English subsidiary and shape the future of our highly customised ERP landscape. In this pivotal role, you will • act as lead developer on new projects and Business-as-Usual (BAU) enhancements, • take full ownership of Business Central development tasks, • drive upgrades from On-Prem to SaaS environments, • support and mentor junior developers, • play a key role in improving our development processes and workflows You’ll be joining a dynamic, collaborative team where your technical expertise and structured way of working will make a real difference. If you're ready to bring your deep knowledge to a business with exciting growth plans – we’d love to hear from you. Technical skills • 7+ years of experience in AL development for Microsoft Dynamics 365 Business Central, • Experience working with a Microsoft Partner, • Strong expertise in Business Central upgrades (On-Prem to SaaS), • Proficient in using Azure DevOps for version control and structured release processes, • Excellent debugging and problem-solving skills, • Solid understanding of Business Central architecture and best practices, • Ability to handle multiple development streams and priorities Soft skills • Strong sense of ownership and accountability, • Collaborative mindset and experience mentoring junior developers, • Structured, methodical, and professional approach to work, • Adaptable and patient – comfortable in a continuously improving environment, • Fluent communication skills Nice to have • Familiarity with Git workflows, pull requests and branch management in Azure DevOps, • Experience across various Business Central versions, • Competitive salary, • Working in the environmental sector, • A hybrid working model allowing a minimum of two remote working days per week, • High flexibility in working hours, • 25 days annual leave, • Joint team events, such as tegos Winter Olympics, summer parties and more, • Individual training and coaching to help you develop professionally and personally, • Gym membership, • E-mobility: With job bike and/or company car, • Coverage of company pension scheme and important supplementary life/health insurances, • Exclusive employee discounts and offers from well-known brands every monthtegos Systems Ltd. // Deb Mitchell // Development & Technical Architecture // King St 76 // M2 4NH Manchester

🚀 We’re on a mission to make money work for everyone. We’re waving goodbye to the complicated and confusing ways of traditional banking. After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as and bank accounts, we offer , , a and in the UK, with more exciting things to come beyond. Our UK customers can also , and _ with us. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We’re not about selling products - we want to solve problems and change lives through Monzo ❤️ 📍London/Cardiff/UK Remote | 💰 £157,000-210,000 + | ✨ ⭐ About Ops Data: Our Operations Data team consists of over 25 people across 4 data disciplines: Analytics Engineering, Data Analytics, Machine Learning, and Data Science. In our Operations Collective, you'll have the opportunity to embed into an area that is the heart of how we work with our customers’ problems - delivering award winning customer support - and is full of data challenges. Machine Learning supports all aspects of Operations, from workforce planning to customer support experience, to enabling teams to work effectively and efficiently. 🔑 You’ll play a key role... As a Senior Staff ML Scientist, you’ll be at the pinnacle of our Individual Contributor (IC) career track, serving as the foremost technical authority in Machine Learning within Monzo. You’ll shape foundational ML strategy and platforms that support Operations and influence the design and delivery of ML solutions across the business. You will work cross-functionally with senior leadership, engineering teams, and business stakeholders to define and execute our long-term ML strategy. You’ll influence the development of Monzo’s ML capabilities across diverse areas, from automating support experiences to optimizing operational efficiency, and pioneering AI-driven products that improve customer outcomes. Beyond technical execution, you will mentor and guide the next generation of ML talent at Monzo, elevating the standard of ML expertise across the company. You’ll also be a thought leader, influencing best practices in ML model and GenAI systems development, deployment, and governance at scale. 📌 Responsibilities: • Define and execute the strategic vision for ML across Operations and adjacent business areas., • Define reusable ML architectures and modelling standards adopted by multiple teams, and guide the development of complex systems that serve as the foundation for multiple products and problem spaces., • Act as a senior technical authority, setting best practices and architectural patterns for ML across the organization., • Collaborate with Engineering, Product, and Leadership teams to integrate ML-driven solutions into core business processes., • Advocate for and implement responsible AI practices, ensuring fairness, robustness, and transparency in our models., • Mentor and coach ML practitioners at all levels, fostering a culture of continuous learning and innovation., • Engage with the broader ML community, sharing knowledge through conferences, blog posts, and open-source contributions. 🤩 We’d love to hear from you if… • What we’re doing here at Monzo excites you!, • You have a proven track record of leading large-scale ML initiatives with tangible business impact, preferably in a fast-moving tech company., • You have led the development and adoption of reusable ML modelling patterns, architectures, or infra across large organizations., • You have experience developing state-of-the-art deep learning models, LLMs, and advanced AI architectures., • You are an industry expert in ML model development, deployment, and MLOps at scale., • You are deeply comfortable with Python, SQL, and ML frameworks (e.g., TensorFlow, PyTorch) and have experience working in a microservices architecture (Go Lang experience is a plus)., • You have extensive experience with real-time ML applications, reinforcement learning, graph-based models, and/or NLP., • You can communicate complex ML concepts to both technical and non-technical audiences, influencing senior stakeholders and executives., • You thrive in ambiguous, fast-changing environments and have a proactive, problem-solving mindset., • You have a passion for mentoring, and can elevate the ML skill set across the organization influencing both cross-functional and executive strategy. Nice to haves: • Track record of shaping ML strategy and system design in highly-scaling support or operational environments., • Contributions to industry standards, open source software libraries, or public thought leadership in machine learning systems. The Interview Process: Our interview process involves 3 main stages. We promise not to ask you any brain teasers or trick questions! • 30 minute recruiter call, • 1 hr call with hiring manager, • 4 x 1-hour video calls with various team members (short presentation included) Our average process takes around 3-4 weeks but we will always work around your availability. What’s in it for you: ✈️ We can help you relocate to the UK ✅ We can sponsor visas 📍This role can be based in our London office, but we're open to distributed working within the UK (with ad hoc meetings in London). ⏰ We offer flexible working hours and trust you to work enough hours to do your job well, at times that suit you and your team. 📚Learning budget of £1,000 a year for training courses and conferences ➕And much more, see our full list of benefits_ If you prefer to work part-time, we'll make this happen whenever we can - whether this is to help you meet other commitments or strike a great work-life balance #LI-DC2 #LI-Remote Equal opportunities for everyone Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our , 2024 and 2024 _ We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status. If you have a preferred name, please use it to apply. We don't need full or birth names at application stage 😊

Tech Ops Analyst About iProov iProov is the world leader in biometric verification. We are on a mission to make the world a safer place for businesses and consumers and work with fantastic customers across a number of industry sectors - organisations using our technology include the US Department of Homeland Security, the UK Home Office, the NHS, Eurostar, the Australian government, the Singapore government, UBS and many more. Diversity at iProov is about reflecting the customers we serve, holding the principles of equality and inclusion at the heart of everything we do and all that we stand for, embracing differences, creating possibilities, and growing together. We aim to foster a culture where individuals of all backgrounds feel confident in bringing their whole selves to work, feel included and their talents are nurtured, empowering them to contribute fully to our purpose. The Role Reports to: Head of Service Management Location: London, UK (Hybrid Working Model - at least twice a week in the office) Comp: Negotiable (base) + Company Performance Bonus (10%) + Equity + UK iProov Benefits iProov is growing fast, and we’re looking for a Technology Operations Analyst to join our Service Management team. If you’re passionate about solving problems, delivering great service, and working cross-functionally, this is a great opportunity. In this customer-facing role, you’ll handle technical queries, provide timely and accurate responses, and help protect iProov’s brand. Strong communication and problem-solving skills are essential, as you’ll triage and troubleshoot issues, enhance customer understanding, and feed insights back to our product teams to shape future improvements. How you can make an impact • Act as the initial contact point into iProov for customer and partner queries and driving any service issues through to resolution, • Perform 1st line application support to all incoming tickets to the customer service desk: triaging, diagnosing, troubleshooting, resolving where possible, and managing escalations to second line Technical Support Engineers and then third-line support when required, • After guidance and mentoring from a Senior Process Automation Engineer, you'll begin by handling basic fixes within the Appian platform., • For context, Appian is a low-code development platform that allows iProov to rapidly build custom business applications with minimal coding. It's primarily used to automate complex workflows, manage cases, and support business process management (BPM)., • Manage and maintain our customer knowledge base, identifying any gaps that need to be closed on frequently asked queries, • Collaborate with other teams in iProov to address customer and partner queries that involve cross functional team interaction, • Act as a liaison between technical teams and business stakeholders, translating technical issues into business impact., • Communicate incident and problem management updates to relevant stakeholders., • Identify and analyse incident data to identify underlying recurring issues and propose preventative measures as part of continual service improvement., • Prepare post-incident reports and conduct incident review meetings with stakeholders., • Maintain a problem management database to track and document root causes and resolutions., • Tracking all problem records and appropriate actions through to resolution involving the management E2E of internal improvement initiatives, • Chairing regular Problem review boards and tracking problem record progress, • Support and participate in audits where necessary What we would like to see from you • Experience with data analysis tools and techniques to extract meaningful insights and address problems., • Possess a foundational understanding of the Appian platform and a strong interest in developing deeper expertise in enterprise technologies. We also welcome individuals with limited experience but a clear enthusiasm and willingness to learn., • Confidence in communicating with a wide range of developers and technical resources, • Excellent communication skills with an attention to detail, • Ability to work in a busy environment and “wow” the customer while protecting iProov’s business reputation, • Ability to prioritise tasks and requests while balancing both customer needs and iProov capability, • Be a great team player in a cross functional environment, • Be capable of working independently and handling variable ticket volumes accordingly, • A can-do attitude, eagerness to learn and make an impact Nice to have, but not essential • Basic understanding of Appian objects and their functions, • Active Appian Certified Associate Developer certification, • Willingness to pursue additional certifications as the role evolves, • Foundational knowledge of database concepts, including tables, queries, and basic data modeling Benefits • 25 days Annual Leave, plus 8 Bank Holidays (more holiday with service - up to an extra 5 days off per year based on your continuous service), • Growth Shares allocated after passing probation (6 months of service), • Salary sacrifice schemes including: Pension, Cycle To Work and Electric Car Scheme, • Nursery Sacrifice Scheme, • Work Overseas Perk - Work globally for up to 2 weeks, • Life Assurance, • SmartHealth - Access to private GP, Psychologist, Nutritionist along with tailored fitness plans for both you and your family, • Award winning L&D platform with personal allocated training budgets, • Enhanced paid family leave, • Pension - 5% employee, 3% employer, • Flexible hybrid working environment, • Free Barista Coffee/Tea, biscuits with fruit in the WeWork office, • Free access to WeWork discounts and free online well-being sessions, • Vitality Health - a range of options available on this below The Vitality Programme includes a number of reward benefits that all employees have access to as part of the plan, for example: • Private Health cover including Dental, Optical, and Audiology, • 50% off monthly gym memberships, • Apple watches significantly discounted based member vitality status, • Half price trainers with Runners Need, • Weekly rewards – Free coffee with Café Nero, • Monthly rewards – Free Cinema ticket, • Discounts on travel with Expedia (hotels) and Mr & Mrs Smith with discounts getting greater throughout the year based on a members vitality status, • Amazon prime free months based on activity, • Up to 25% cashback at Waitrose when buying healthy foods, • 75% off stays at Champneys Health Spas, • Allen Carr’s £299 no smoking programme for free, • Access to Vitality Healthy Mind with 30% off Headspace subscriptions and the ability to earn Vitality points for using Buddhify, Calm and Headspace, • Discounts on Weight Watchers, • 50%-80% off Comprehensive Private Health screenings Due to the nature of our work, we may require our staff to pass a UK Security Clearance checks. As such, any offer would also depend on your ability to adhere to the UK Security check criteria.

We are seeking a proactive and customer-focused Customer Success Manager. As a CSM, you will be the primary point of contact for our clients, ensuring they achieve their desired outcomes with our products or services. You will work closely with clients to understand their needs, provide support, and drive long-term relationships. Your goal is to maximize customer satisfaction, retention, and growth. Job Responsibilities Customer Relationship Management: • Serve as the primary contact for onboarding, training, and ongoing support for customers., • Build strong relationships with customers to understand their goals and ensure their success. Onboarding & Training: • Guide new customers through the onboarding process to ensure a smooth implementation of our product/service., • Conduct product demonstrations and training sessions tailored to customer needs. Customer Retention & Growth: • Proactively monitor customer health and engagement, identifying risks and opportunities for expansion., • Collaborate with sales and marketing teams to identify upsell or cross-sell opportunities. Support & Issue Resolution: • Act as the customer's advocate within the organization to resolve issues promptly., • Coordinate with technical and product teams to address customer feedback and improve user experience. Performance Metrics & Reporting: • Track and analyze key metrics such as Net Promoter Score (NPS), churn rate, and customer satisfaction., • Provide regular reports and insights to management on customer trends and areas for improvement., • 3+ years of experience in customer success, account management, or a related field., • Experience in the SaaS, e-commerce, or finance industry is a plus., • Strong interpersonal and communication skills., • Excellent problem-solving and conflict-resolution abilities., • Proficiency in CRM software (e.g., Salesforce, HubSpot) and customer success tools (e.g., Gainsight, Totango)., • Ability to analyze data to make informed decisions., • A customer-first mindset with a passion for helping others succeed. Requirements • 3+ years of experience in customer success, account management, or a related field., • Experience in the SaaS, e-commerce, or finance industry is a plus., • Strong interpersonal and communication skills., • Excellent problem-solving and conflict-resolution abilities., • Proficiency in CRM software (e.g., Salesforce, HubSpot) and customer success tools (e.g., Gainsight, Totango)., • Ability to analyze data to make informed decisions., • A customer-first mindset with a passion for helping others succeed. Minimum Technical and Work Environment Requirements: • Internet Connection:, • Primary internet connection with a minimum speed of 15 Mbps., • Backup internet connection with at least 10 Mbps., • Backup connection must be capable of supporting work during a power outage., • Primary Device:, • Desktop or laptop equipped with at least:, • Intel Core i5 (8th generation or newer), Intel Core i3 (10th generation or newer), AMD Ryzen 5, or an equivalent processor., • A minimum of 8 GB RAM., • Backup Device:, • Must meet or exceed the performance of an Intel Core i3 processor., • Must be functional during power interruptions., • A functioning webcam., • A noise-canceling USB headset., • A quiet, dedicated home office space., • Peripherals and Workspace: A smartphone for communication and verification purposes., • Join Our Dynamic Team: Experience our fun, inclusive, innovative culture that values your unique contributions and supports your professional growth., • Embrace the Opportunities: Seize daily chances to learn, innovate, and excel. Make a real impact in your field., • Limitless Career Growth: Unlock a world of possibilities and resources to propel your career forward., • Fast-Paced Thrills: Thrive in a high-energy, engaging atmosphere. Embrace challenges and reap stimulating rewards., • Flexibility, Your Way: Embrace the freedom to work from home or any location of your choice. Create your ideal work environment., • Work-Life Balance at Its Best: Say goodbye to stressful commutes and hello to quality time with loved ones. Achieve a healthy work-life integration to perform at your best.

?? We're Hiring: Senior Client Success Manager (Remote/Hybrid, UK-based) Looking to take your client success career to the next level? Join a fast-growing company transforming risk management in the aviation industry. We're looking for a Senior Client Success Manager to build and nurture long-term relationships with key enterprise clients. This role is all about driving retention, delivering value, and being a strategic partner to some of the most recognisable names in aviation. ?? What You'll Be Doing: Lead onboarding and ongoing training for new clients especially large, multi-stakeholder accounts Act as the trusted advisor for your accounts, owning everything from regular check-ins to QBRs Build client Success Plans that tie to real-world business outcomes Own retention and renewals, including growing multiyear contracts and uncovering upsell opportunities Partner cross-functionally with Sales, Product, Tech, and Marketing to make the client experience exceptional Use product usage data to spot risks and opportunities and act on them fast Capture and escalate feedback to drive meaningful product improvements Mentor junior CS team members and act as a point of escalation when things get complex ? What You Bring: Proven experience managing high-value client relationships in B2B SaaS Great communicator confident with C-suite and comfortable leading tough conversations Strong commercial instincts and a proactive mindset Able to juggle multiple priorities and stakeholders with ease Hands-on experience with CS platforms (bonus if you've used Planhat) Sphere Digital Recruitment currently have a variety of job opportunities across digital so feel free to get in touch with us to find out how we can help you. Please take a look at our website. Sphere is an equal opportunities employer. We encourage applications regardless of ethnic origin, race, religious beliefs, age, disability, gender or sexual orientation, and any other protected status as required by applicable law. If you require any adjustments or additional support during the recruitment process for any reason whatsoever, please let us know.

E-commerce Senior Account Manager Function: Performance Creative | Account Leadership | Pod Management Reports to: Account Director Location: Remote-first (1 days per month in-office - Hambi Media HQ, Oval, London) Compensation: £40,000 – £50,000 + Bonus + Benefits + 27 Days Holiday The Soar Group is one of the UK’s fastest-growing performance agency groups, home to three specialist agencies. On the inside, we work as one: • Hambi Media: Performance creative agency for Meta, delivering High Production, UGC, and Static ads. The UK’s largest performance creative division in the UK., • For You Advertising: The UK’s #1 independent TikTok agency, specialising in TikTok paid media, TikTok Shop, and creator-led content at scale., • Soar With Us: Paid social and paid search, managing media buying and growth strategy across the group’s client portfolio. Together, the group manages over £100M in ad spend, works with category-leading D2C brands, and operates the UK’s largest Creative Strategy department with design, production, strategy, and UGC all under one roof. • Nominated for Meta’s Creative Diversity Award 2025, the only independent agency recognised., • Highest independent agency spend on Meta in 2025., • Official TikTok Agency Partner, Creative Partner, and one of the only TikTok Shop Partners across UK and US., • Two production studios (London and Manchester), • Creators of D2C Diaries, one of the UK’s leading eCommerce podcasts. We are looking for someone deeply embedded in the DTC/ecommerce world. You understand: • Performance creative, • Paid social growth, • E-commerce launch cycles, • Creative testing velocity, • Scaling consumer brands, • Retention and revenue conversations, • How fast-moving founders operate You’ve likely worked with e-commerce brands before and know the pace, pressure, and expectations that come with scaling them. This role is for someone who can confidently lead high-growth DTC accounts while managing and elevating a pod of Account Managers underneath them. Client & Commercial Leadership: • Own senior relationships across larger, higher-impact accounts, • Lead strategic client conversations, performance reviews and planning, • Guide clients through launches, pivots and scale moments, • Spot upsell, retention and growth opportunities Pod & People Management: • Line-manage Account Managers within your pod, • Coach AMs on communication, organisation and client ownership, • Raise delivery standards across accounts and workflows, • Support hiring, onboarding and development of AMs Delivery & Quality Control: • Oversee UGC and creative workflows across the pod, • Ensure launches are planned, resourced and executed cleanly, • Act as escalation point for delivery or client risk, • Maintain consistency across processes and client experience What you bring: • 4+ years’ experience in agency account management, • Proven experience managing or mentoring Account Managers, • Strong understanding of performance creative, UGC and launch cycles, • Confidence running senior client conversations independently, • Commercial awareness — retention, margin, and growth matter to you, • Calm authority — clients and teams trust your judgment Who you are: • A true manager - you enjoy leading people, not just accounts, • Standards-driven - you care about quality and consistency, • Accountable - you own outcomes across your pod, • Structured and decisive - you bring order and clarity, • A role model - AMs learn by watching how you operate, • Client Portfolio: Work with a diverse range of D2C and e-commerce brands, spanning multiple niches and continents., • Exceptional Team: Collaborate with a world-class team of motivated and high-performing individuals., • Career Growth: Enjoy opportunities for rapid career progression in a fast-growing agency., • Work-Life Balance: 27 days paid holiday (plus your birthday off), hybrid working, and flexibility to work abroad for up to 30 days., • Comprehensive Benefits: Private health and dental insurance, company pension scheme, and structured training programmes., • Remote working with 1 day a month in London Head Office.

Position Summary The Principal Customer Success Manager (CSM) plays a mission-critical role in empowering Seeq’s most strategic customers to transform how they work and realize the full value of their investment in Seeq. Our focus within Customer Success is to retain and grow, delight, and deliver measurable value across the customer lifecycle. Seeq is in scale-up mode with rapid growth. The ideal candidate has experience building customer success motions in fast-growing environments and working with advanced analytics or industrial intelligence platforms sold and implemented in manufacturing. Seeq sells into O&G, Chemicals, Pharma, Power, MMM, and other process manufacturing industries, partnering with customer personas such as manufacturing leaders (COO, CMO), IT/OT leaders (CDO, CIO, CTO), and manufacturing SMEs (process engineers, production managers, digital transformation leaders) Strategic Customer Leadership • Own a portfolio of Seeq’s largest, most complex, and highest-potential customers, typically spanning multiple geographies, sites, and business units, with multi-million dollar ARR responsibility., • Develop, socialize, and execute strategic success plans that align Seeq’s capabilities to customers’ enterprise-level initiatives (e.g., digital transformation, operational excellence, sustainability), including clear value hypotheses, milestones, and executive-level success metrics., • Lead quarterly and executive business reviews (EBRs/QBRs) that highlight measurable outcomes, tell the value story, surface risks/opportunities, and reset priorities to continue driving value and expansion., • Serve as the primary executive-facing point of contact and trusted advisor, shaping long-term collaboration and ensuring alignment between Seeq’s roadmap and the customer’s strategic direction. Adoption, Value Realization, and Expansion • Drive deep and broad adoption across the customer’s organization by orchestrating programs such as structured onboarding, advanced enablement, communities of practice, user forums, and champion networks, in partnership with Training and Services., • Identify, prioritize, and quantify high-impact use cases; ensure successful deployment, measurement of outcomes, and storytelling of value that leads to advocacy and reference ability., • Own the renewal and commercial strategy for your portfolio, including early and proactive risk identification, mitigation plans, and expansion strategies (upsell, cross-sell, and land-and-expand to new sites, business units, or partner companies)., • Collaborate closely with the account team (Sales, Services, Partners) to build and execute comprehensive account plans, including whitespace analysis, multi-year expansion roadmaps, and executive sponsorship alignment. Customer Advocacy, Escalations, and Internal Leadership • Act as the senior escalation point for high-risk and high-visibility situations, driving coordinated response plans, communicating effectively with executives, and ensuring we emerge stronger in the relationship., • Translate customer feedback and emerging needs into prioritized requirements and feature enhancement recommendations for Product and Engineering, with clear business justification and expected impact., • Champion the “voice of the customer” within Seeq by contributing to roadmap discussions, beta programs, advisory boards, and strategic initiatives focused on the manufacturing and industrial analytics domain., • Mentor and coach other CSMs and cross-functional teammates, sharing best practices in strategic account management, value realization, executive communication, and risk management. Operational Excellence and Data-Driven Management • Use customer health indicators, product usage data, and leading/lagging metrics to continuously assess account performance, identify patterns, and adjust strategy and engagement models as needed., • Systematically document account strategies, risks, and opportunities in our internal systems to ensure transparency, continuity, and alignment across teams., • Contribute to the design and continuous improvement of Customer Success processes, playbooks, and tooling to increase scalability and consistency across the organization., • 8+ years in customer-facing roles for B2B SaaS or industrial intelligence platforms serving multinational or industrial/manufacturing organizations, with a strong track record managing complex enterprise accounts; prior Senior/Strategic CSM or equivalent experience strongly preferred., • Deep experience in process manufacturing industries (O&G, Chemicals, Pharma, Power, MMM) and industrial/manufacturing environments, including time-series/advanced analytics and close collaboration with IT/OT stakeholders., • Proven success owning a multi-million-dollar enterprise SaaS book of business with high renewal rates and consistent expansion across sites, business units, and/or regions., • Significant experience presenting to and influencing Senior Director+, VP, and C-level executives in global industrial organizations, including executive storytelling around value realization and transformation journeys., • Highly data-driven, with demonstrated ability to interpret customer health signals, usage patterns, and business metrics to inform strategy, prioritize actions, and communicate impact., • Adept at translating corporate objectives (e.g., annual reports, strategic plans) into concrete account strategies and success plans, and at gaining alignment from diverse stakeholders around those plans., • Demonstrated experience collaborating with Sales, Services, Product, Training, and Support to build and execute joint account plans that lead to advocacy, expansion, and long-term partnerships., • Strong facilitation, communication, and storytelling skills; able to simplify complex technical and analytical concepts for non-technical stakeholders while maintaining credibility with expert users., • Comfortable operating with high autonomy in ambiguous, fast-changing environments, setting direction for your portfolio and influencing internal priorities without formal authority., • Willingness to travel as needed to support strategic customer relationships and key account milestones., • Bi-lingual or multi lingual strongly preferred: English, French, Spanish. Seeq is a remote-first (only) company founded by serial entrepreneurs. Our executive team and board of directors have extensive experience with successful startup ventures in high-growth environments. We are founded on the idea that companies need better solutions for quickly and easily getting business insight from their industrial process data. Our mission is to provide software and services that convert that data into meaningful information that the business can use to improve profitability. We have a wonderful, kind-hearted, talented team that loves to collaborate, lead by example, and exceed our customers’ expectations. We are certified as a great place to work, an emerging startup, the Technology Fast 500, and Inc. Magazine's Best Places to Work. The Perks of Working at Seeq • Competitive salary plus bonus incentives, • $172,000 USD base salary plus variable, • Approximately £127,000 or €146,000, • Benefits:, • 12-week paid Seeq family leave, • Unlimited PTO, • Internet and mobile phone reimbursements, • Medical benefits, • Group term life insurance, • Short-term and long-term disability insurance pre-tax benefits, • Voluntary vision and dental (ortho), • Vacation bonus program, • Employee Assistance Program, • Generous home office allowance, • The best co-workers (we've analyzed the data, so we know it's true.), • Pet-friendly workspace (your dog will be so happy to have you home), • You love your job! Seeq provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. You must be authorized to work in the country in which you reside. Seeq does not sponsor US F1 or H-1B work visas