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About Us: At ARRO Coffee, we bring the vibrant essence of Italy to the heart of London. Our five locations—including our flagship store on Oxford Street—are destinations for coffee lovers and food enthusiasts. We take pride in our artisanal coffee blends, freshly made pastries, sandwiches, salads, and the warm, inviting atmosphere that makes our cafés beloved gathering spots. Whether it’s a quick espresso or a leisurely afternoon with friends, we strive to offer an exceptional experience every time. Job Description: We are looking for an enthusiastic and dedicated Kitchen Team Member to join the ARRO Coffee family. As a key part of our kitchen staff, you will help prepare and present delicious dishes, from freshly made salads, pastries to artisanal sandwiches, ensuring that our food matches the high standards of our coffee. If you are passionate about food preparation, teamwork, and delivering top-notch service, this role is for you. Key Responsibilities: Food Preparation & Quality Control: - Prepare and create a range of fresh, high-quality food, from sandwiches to salads, ensuring consistency and attention to detail in every dish. - Follow ARRO’s recipes and presentation guidelines, crafting food that not only tastes great but looks visually appealing. - Ensure all dishes are prepared in a timely manner, meeting ARRO’s standards for both speed and quality. Health, Safety & Hygiene: - Maintain the highest standards of food hygiene and kitchen cleanliness, adhering strictly to food safety regulations. - Carry out health and safety compliance checks regularly, ensuring that all procedures are followed. - Safely operate kitchen equipment and machinery, following the manufacturer’s guidelines. Stock Management: - Assist in ordering and managing stock, ensuring that all ingredients are fresh, and minimising food wastage. - Support the Store Manager in stock counts, maintaining an organised and efficient kitchen. Team Collaboration: - Work closely with both kitchen and floor staff, maintaining excellent communication to ensure smooth daily operations. - Act as a positive and proactive team member, attending regular team meetings and supporting the recruitment, training, and development of new kitchen staff. Innovation & Feedback: - Contribute ideas for seasonal dishes, promotions, and menu improvements, staying informed on current food trends and customer preferences. - Provide feedback on kitchen operations to continually improve processes and offerings. Requirements: - Previous experience in a kitchen or food preparation role, ideally in a café or restaurant setting. - Strong understanding of food safety regulations and procedures. - Ability to work efficiently in a fast-paced environment while maintaining high standards. - Strong teamwork and communication skills, with a positive, solution-oriented attitude. - Flexibility with working hours, including mornings, evenings, weekends, and holidays. Benefits: - Competitive hourly wage. - Complimentary meals during shifts. - Generous employee discounts. - Referral programme with the potential to earn up to £250. - Company pension. - Paid holiday entitlement. - Opportunities for career development and progression. - A supportive and inclusive work environment with recognition programmes like “Champion of the Month.” Other Details: - Experience: Required, with a minimum of 1 year in a similar role preferred. - Languages: English required; additional languages are a plus. - Employment: Full-time, flexible schedules available. - Schedule: Monday to Sunday, with shifts scheduled across all locations. Join Us: If you're passionate about preparing great food, teamwork, and creating memorable customer experiences, apply now to become an ARRO Coffee Kitchen Team Member. We look forward to welcoming you!
Coffee Island is currently looking for full-time Assistant Manager for its store in central London. Job Summary: The Assistant Manager must support the Shop Manager in the successful day-to-day management of the shop in line with the Coffee Island mission, values and procedures ethics. Main Duties: Staff Leadership & Management - Leading and managing staff to carry out their relevant tasks in line with Coffee Island values and procedures. - Deputizing in the absence of the Store Manager. - Ensuring staff are well informed of company procedures and processes. - Being highly knowledgeable of company procedures and processes. - Coaching barista skill development. - Training staff to appropriate standards. - Providing performance feedback. - Taking responsibility for the financial and operational performance of the shop during shift. Shop Operations: - Opening and closing the store. - Cashing up, balancing and reconcile tills. - Resolving customers complaints. - Ensuring customers' orders are taken in an efficient and engaging manner, - Managing stock, ordering, delivering and collecting in conjunction with Store Manager. - Ensuring all work stations operate smoothly and effectively. - Improving shop operations in conjunction with Store Manager. - Being a Head of the Sales areas of the shop (grindery products and corner gifts). Food and Drink: - Performing Lead Baristas functions to ensure the consistent production in high-quality coffee and beverages. - Ensuring food products are consistently prepared to appropriate standards. Financial and Sales: - Ensuring the till is operated in line with relevant procedures. - Acting in the best interest of the business. - Providing daily information for store sales to the manager. - Seeking to minimize costs and maximize the revenue. - Shifting logistics, documentation and communication. Health & Safety and Hygiene - Ensuring that Health and Safety standards are adhered to all times. - Conducting training with staff as required. - Completing appreciate Health & Safety forms and checklists in line with the Coffee Island procedures. Requirements: - High School Diploma - At least 1 year of previous coffee experience - At least 1 year of management experience - Latte skills are preferred - Has a passion for coffee, food and cafe culture - Understands and values the importance of customer care & hospitality - Has a commitment to consistency in quality, speed and intelligent customer service - Has the ability to multitask and work in a fast paced environment - Is a mature & motivated team player - Has a strong work ethic and a proactive attitude - Must be fluent in written and spoken English Benefits: - Competitive wage depending on experience & qualifications· - Extra team incentives & product perks - Specialised training & brewing skills development - Open-door communication - Ability to advance your career - Opportunity to earn certification by the Specialty Coffee Association (SCA)
About us We have a fantastic and exciting opportunity for a dynamic, driven and enthusiastic Sous Chef to join our Team. Chez Antoinette is a French restaurant with homemade cuisine, the food is based on organic, seasonal and fresh produce. We are looking for the right person to join the team. The understanding of the French culture and friendly customer service is essential. At Chez Antoinette we offer a high quality product yet simple in a busy environment. Responsibilities - To support the seamless running of the kitchen, by providing a highly efficient and effective service whilst ensuring that all Food production and operation adheres to specified recipes and food cost percentage. Reporting to the Head Chef. - The main responsibilities will be to assist and supervise the agreed standard of food service for the duration of the shift. The ability to liaise and co-operate effectively with all Front and Back of house team members is a must, as is promoting the safe use of the kitchen, its equipment and the building under the Health and Safety at Work act, extended to any hygiene and safety regulations. - The Sous Chef will be required to supervise the training of all new staff members in the department, to the standard required by the Head Chef, to supervise and promote all relevant food controls and food safety records and ensure that they are always logged and adhered to. - To check all prepared mise en place and food stocks (including dry stores) and replenish as necessary and inform the Head Chef of any relevant shortages. - To follow and train the team on all the recipes in place for the actual menu. - To be able to create a bank of dish of the day, bringing creativity and variety to the menu in case of absence of the Head or Sous Chef. - To be aware of all relevant food suppliers and their product listings, to order accordingly as and when necessary and in accordance with the level of business. - To supervise the smooth and efficient service and production of food from the department by working with all elements from Front and Back of house, ensuring all necessary preps and works are completed prior to the commencement of service. - To ensure all department staff works hygienically and productively, in accordance with legal standards and the Head Chef’s standards. - To control wastage by maintaining the correct stock levels and rotation from dry stores and avoid the over production of food and mise en place. - To be aware of the required food percentages and recipes as set down by budget. To assist in the supervision and running of the department with a keen attention to these. - To remain on duty until the following shift takes over or until you are discharged by the Head Chef. - To ensure all working areas of the kitchen, dry stores and refrigeration are always maintained in a clean and hygienic condition, and especially after your shift has finished. - To ensure, in close relation with your team, that all section files and recipes are maintained and updated, to maintain constant quality control of all food prepared and cooked ensuring it is to the Head Chef’s standards. - To ensure that all health marks are collected and allocated to the correct administration. - To operate with respect of the Allergen legislation and standards, and with the health and safety of our teams and guests as a priority. - To ensure all areas of the back of house remain tidy and clean prior, whilst and after each service. - To operate the pass service of food from the kitchen to the restaurant, liaising with the Front of House teams and ensuring the food is to the standard required by the Head Chef. - To operate with respect of the Allergen legislation and standards, and with the health and safety of our teams and guests as a priority. - To control the processes, labelling, cleanliness and safe running of the kitchen. In return: - You can look forward to working with a dedicated team - You will receive a competitive salary and 28 days holiday - Amazing Staff meal At our restaurant, we value teamwork, leadership, and providing exceptional service to our customers. As a Sous Chef, you will play a crucial role in ensuring the smooth operation of the restaurant and maintaining high standards of food quality and customer satisfaction. We offer competitive pay, opportunities for career advancement, and a positive work environment. If you are passionate about the restaurant industry and have the necessary skills and qualifications, we would love to hear from you. Apply now to join our team!
About the job Company Description We’re looking for an experienced Head of Revenue to join our Revenue Management team at Ennismore and play a crucial part in developing the commercial strategy of The Hoxton in the UK & Ireland! Reporting into the Regional Director of Revenue, you’ll take ownership for the revenue strategy of several key properties within the region to maximize room revenue through the management of room inventory, pricing, market segmentation, and channel mix, in addition to assisting on a wide range of projects, like system builds, opening strategy, and property level trainings. You will act as reference within the team on all things Revenue management and deputise for the Regional Director whenever necessary. The UK Revenue cluster for The Hoxton will soon comprise 6 unique properties (4 in London, Edinburgh and Dublin), with a total of 1,200 bedrooms, 10 concept restaurants and 5 Apartments (our unique meetings & events concept). Opening in Summer 2025, The Hoxton Edinburgh will be our first property in the Scottish capital, followed by another exciting opening in Dublin in late 2025. Job Description What you'll do… With the support of the Regional Director of Revenue, you will take ownership for the revenue strategies of your assigned properties. You will develop and implement strategic commercial plans, together with the General Manager & Director of Sales, to drive and grow revenue across all segments, constantly monitoring results and adjusting strategies and activities to make sure objectives and targets are being met. Effectively incorporate the revenue management philosophy of exceeding our fair share from three key perspectives, Mind Share, Market Share, Channel Share, in all aspects of revenue management, sales, marketing, and operations. Chair the weekly Revenue Meeting for your assigned property(ies) to collaborate on revenue management, sales, and marketing strategy with the hotel and support teams. Ensure to understand the impact of decisions on operations and profitability. Support additional hotels within your assigned region with revenue/sales/marketing processes, systems management, pricing, strategy, and reporting. Regularly collaborate with General Manager and Sales, Brand and Digital teams on high level strategy decisions across market segments and distribution channels. Ensure that our current systems and processes meet group requirements and are adjusted appropriately to support the business. Responsible for weekly, monthly, and ad-hoc data analysis and reporting. Identify and report on actions taken with regards to important trends (i.e. pace, group pace, booking window, booking channel, etc.). Responsible for achieving room revenue goals (budget, RevPAR Index etc.) with a focus on profitability. Prepare annual hotel revenue budget and maintain ongoing results analysis. Prepare monthly forecasts with a daily breakdown of occupancy/rate and market segment mix along with ongoing results analysis. Monitor competitors’ products and revenue management practices. Also monitor new hotel development and local market demand generators. Maintain strong relationships with third-party partners including OTA market managers. Oversee channel management including rate loading and inventory management. Responsible for the continued usage and maintenance of the Revenue Management System. Responsible for forecast validation and daily interaction with system and the decisions produced, configuration and maintenance tasks related to the system. Qualifications What we're looking for... You must be technically skilled with a strong understanding of systems and hotel operations. Opera Cloud or V5, IDeaS G3 RMS, and Travelclick CRS experience is preferred. Previous experience as a Revenue Manager in a hotel or cluster environment is required. London experience is preferred. You take ownership, solve problems, and make effective decisions. You are a quick learner, have a growth mindset and are up for doing things differently and trying (almost) everything once. You are methodical and have a process-driven approach to tasks but are also flexible and calm especially in times of tight deadlines. You’re looking for a place where you can be you: no clones in suits for us. Just like us, you leave your ego at the door and help get things done. You want to be part of a team that works hard, supports each other, and has fun along the way. You are fluent in English. If you speak another language even better but not required. Additional Information What’s in it for you… The opportunity to join an exciting hospitality brand, develop your revenue and leadership skills and have a real impact on the success of your assigned hotels. Join an innovative, fast-growing, international group that’s committed to not just building new hotels but building a global brand. The chance to challenge the norm and work in an environment that is both creative and rewarding. Become part of a team that’s very passionate about creating great hospitality experiences and building a portfolio of brands. Great discounts and free stays across the entire Ennismore family (which you get to keep even if you decide to leave us!) A competitive package and plenty of opportunity for development. Department: Revenue Management The company Homey & Layered The Hoxton is a series of hotels rooted in culture and community. Each hotel is a reflection of its neighbourhood, inspired by the diversity of the streets and scenes that surround them. Ever since we opened the doors of our first hotel in Shoreditch back in 2006, we’ve been known for our vibrant, homey lobbies and our celebration of the locality through art, design, retail and eclectic programming.
Job Overview: We are seeking a highly motivated and experienced Assistant General Manager who will act as the General Manager for our vibrant restaurant in Covent Garden, London. This role is ideal for a hands-on leader with a passion for hospitality, strong operational skills, and a commitment to excellence. The position requires availability during weekends and evenings. Key Responsibilities: Lead, motivate, and manage the front-of-house team, ensuring exceptional service standards. Oversee staff recruitment, training, and scheduling, while managing performance and fostering a positive team environment. Act as the General Manager, overseeing all aspects of daily operations, including inventory management and health & safety compliance. Ensure smooth service during peak hours, particularly on weekends and evenings, maintaining company policies and standards. Uphold customer service excellence, addressing escalated issues and engaging with guests to ensure satisfaction. Monitor financial performance, assisting in budget management, cost control, and financial reporting. Collaborate on marketing efforts, driving traffic and sales, and building relationships with local businesses. Experience: 3-5 years of management experience in a high-volume restaurant or hospitality environment. Proven leadership experience with a strong track record of managing large teams. Skills: exceptional customer service Strong leadership and interpersonal abilities. Excellent organizational and multitasking skills. Financial acumen, with experience in budget management and cost control. Exceptional customer service skills and attention to detail. Other Requirements: Charismatic & bubbly Must be available to work weekends, evenings, and holidays. A passion for food, drink, and delivering memorable dining experiences. Perks & Benefits: Competitive Salary: £OTE 60k+ (inc service charge) plus performance related bonus scheme Meals: Complimentary during shifts. Discount: 50% off the total bill at other restaurants within the company. This is a fantastic opportunity for a dedicated hospitality professional looking to take the next step in their career. If you have the drive, experience, and passion for delivering excellence, we would love to hear from you! Job Types: Full-time, Permanent Pay: £55,000.00-£60,000.00 per year Benefits: Company pension Discounted or free food Employee discount
Job Title: Regional Cleaning Manager (Hybrid) Location: Various London Salary: Competitive – Travel Expenses Covered (Zones 1–3) Language: English and Spanish-speaking preferred Job Type: Hybrid / Flexible / Full-Time About the Role We are looking for a proactive and highly organised Regional Cleaning Manager to join our team and oversee daily operations across our cleaning sites in London. This hybrid role is ideal for someone who enjoys a mix of structured routine and reactive problem-solving. You’ll play a key role in ensuring high standards are maintained, supporting cleaning staff, and being the go-to person for both internal and client communications. Key Responsibilities Site Visits & Inspections: - Conduct daily morning site visits across various London locations. - Perform quality inspections bi-weekly, transitioning to monthly or as-needed basis. - Carry out regular stock and equipment checks to ensure operational readiness. Staff Support & Supervision: - Act as a first point of contact for the wider cleaning team. - Provide on-the-ground support during mishaps or emergencies. - Be innovative and solution-oriented to help staff resolve day-to-day challenges. - Organise staff cover for sickness, holidays, or no-shows. - Provide hands-on cover when cover cannot be arranged. Training & Development: - Deliver training to new staff on site-specific cleaning procedures. - Conduct refresher training or retraining when standards drop. Customer Liaison: - Build strong relationships with gym owners, trainers, and staff. - Provide clear feedback regarding cleaning standards and site performance. Equipment Management: - Ensure all equipment is operational and safe. - Transport faulty equipment to the depot for repairs and return it to site post-fix. About You - Strong communicator, comfortable liaising with clients and internal teams alike. - English and Spanish-speaking is a strong advantage. - Problem-solver who can work independently and think on your feet. - Confident in training and guiding others. - Willing to roll up your sleeves and cover cleaning shifts when required. - Flexible and adaptable to the demands of the business. - Organised with good time management, able to balance fieldwork with admin. - Registered Self Employed (Preferable) Perks & Benefits - Travel within Zones 1–3 covered. - Supportive and flexible working environment. - Dynamic role with a balance of routine and variation. - Opportunity for progression and development within the company. - Increased salary after probation If you’re someone who thrives in a flexible and hands-on role, and you enjoy leading from the front while keeping operations running smoothly, we’d love to hear from you!
We are looking for CDP to join our team. Producing high end, Italian food for a high-volume restaurant. Must be passionate, driven, eager to learn and develop. The following positions are available: - Meat Section - Vegetable section Salary from £15.00 x hour (negotiable for the right candidate) Job Description: • Knowledge of Italian cousin • Act on all aspects of kitchen development. • Ensure there is a high standard of cleanliness, maintenance and safety in the kitchen at all times. • Provide assistance to the Head Chef/Sous Chef to help ensure the smooth running of foodservice operations. • Create high quality food to meet guest expectations and to maintain company standards. Applied Knowledge & Specialist Skills: • Experience in A la carte cooking. • Must be able to fit well into the team. • A steady career path to date showing good progression driven by proven success. • English and /or Italian speaking ** Rewards:** • Competitive Salary • Performance related bonus • 28 days paid holiday (per year) - 2 weeks in August - 1 week in January - 1 week starting on Easter Monday - Pension plan - Structured training program for all new employees - Annual staff event
🪷 As the Assistant Manager, you will act as the owner’s right hand, ensuring the smooth daily operation of the salon, supporting the team, maintaining service standards, and handling responsibilities in the owner’s absence. This role requires someone trustworthy, proactive, and aligned with the salon’s family-like culture and high standards of professionalism. 🧭 Key Responsibilities 💼 Team Leadership & Operations Supervise and support nail techs, hairstylists, and front desk (if applicable) Manage staff scheduling, breaks, and attendance Train new team members and guide ongoing staff development Handle conflict resolution calmly and fairly Step in to assist with services or customer interactions when needed 🧽 Salon Standards & Environment Ensure all stations, tools, and common areas meet hygiene and safety standards Conduct regular walkthroughs to keep the salon clean, organized, and aligned with the brand aesthetic Support the setup and closure of the salon each day 💬 Client Experience Greet clients warmly and professionally Handle client concerns or service issues with a customer-first mindset Monitor service quality and overall client satisfaction 📦 Inventory & Supplies Monitor product levels (nail, hair, cleaning, etc.) Place supply orders in coordination with the owner Track usage to minimize waste and ensure stock rotation 📊 Administrative Duties Help track daily sales, appointments, and team performance Provide feedback and reports to the owner Enforce salon policies and procedures consistently Collaborate with the owner on promotions, social media input, or events 🌟 Required Qualities: Strong leadership with a team-focused mindset Professional, reliable, and discreet Exceptional communication and conflict-resolution skills Able to handle pressure and multitask with grace Experience in a beauty or salon environment. Qualified to perform treatments to the standard of the salon. 🧍♀️ Reports To : Danielle, Salon Owner 🧑🤝🧑 Supervises : Nail Techs, Hair Stylists, Front Desk
Duties and Responsibilities: · Oversees the smooth running office operation and help the office to achieve outstanding service to the clients. · Manage the on boarding process for new clients, ensuring a seamless transition and service confirmation. · Organize and schedule meetings, appointments, and travel arrangements for consultants. · Track project timelines and deliverables for e-commerce setups, ad campaigns, etc. · Prepare reports, presentations, and documentation for consultancy projects. · Ensure smooth communication between teams and external partners. · Foster a positive office culture that encourages teamwork and open communication. · Coordinate with the finance team for payroll, vendor payments, and budget monitoring. · Compile reports (Google Analytics, Facebook Ads, Amazon Seller Central) for review. · Maintain organized digital filing systems (Google Drive, Dropbox, SharePoint). · Ensure compliance with company policies, industry regulations, and health and safety standards. · Maintain office supplies, equipment, and facilities. · Assist in basic bookkeeping, invoicing, and expense tracking. · Manage new inquiries to client onboarding and service confirmation. · Recruit, On-board tasks and train new administrative staffs. · Assist in business development activities (e.g., organizing seminars, client meetings). · Act as a liaison between staff and senior management. · Implement and improve office policies to enhance productivity. · Work closely with management to streamline processes for business growth. ** Skills, Qualifications/Experience** · Strong organizational & multitasking abilities · Proficiency in MS Office & office management software · Excellent communication & interpersonal skills · Problem-solving & decision-making capabilities · Knowledge of basic accounting & HR practices
Overview: We are looking for a passionate and qualified Early Years Practitioner / Room Leader to join a well-established nursery in North West London. This is a fantastic opportunity to be part of a growing team that values creativity, development, and the well-being of every child. Due to increased enrolment, we are hiring for two new team members. The ideal candidate will be experienced in supporting early years development, leading activities, and working in line with the EYFS framework. Key Responsibilities: Act as a key worker, developing strong relationships with children and families. Support or lead room planning and structured learning activities. Observe and assess children’s development in accordance with EYFS guidelines. Maintain a clean, safe, and engaging learning environment. Uphold values of inclusion, safeguarding, and confidentiality at all times. Collaborate effectively with team members and contribute to continuous improvement. Requirements: A minimum Level 3 qualification in Early Years Education (e.g. NVQ3 or equivalent). Solid understanding of the EYFS framework. Experience in early years settings and key worker responsibilities. Strong leadership, communication, and teamwork skills. A genuine passion for early childhood development. Safeguarding training and a commitment to child protection practices. Additional Information: This role is term-time only, meaning you will work during school/nursery term dates (approximately 38 weeks per year). Weekly working hours total 30 hours per week. You will have unpaid time off during school holidays. Selection Process: CV review A 1-hour trial session followed by a formal interview Final decision based on performance and suitability Why Join Us? You’ll join a nurturing, inclusive, and forward-thinking nursery that’s committed to providing the best start for every child. As part of a growing team, you’ll have the opportunity to make a real impact and grow in your professional journey. Job Type: Full-time Pay: £13.00-£15.00 per hour Expected hours: 30 per week Schedule: Monday to Friday Work Location: In person
Job Title: Retail Security Officer Location: Chelsea, London Salary: Competitive | Full-Time | Immediate Start Join the Frontline of Retail Protection in London Bravo Security Limited is seeking a professional and vigilant Retail Security Officer to safeguard one of our retail sites in London. As the face of security on-site, you will play a vital role in ensuring the safety of staff, customers, and stock, while maintaining a welcoming environment. Pay rate: £12.50-£13.75ph Location: Duke of York Square, Chelsea, SW3 (1 full-time retail officer, 1 part-time retail security officer). Key Responsibilities: - Maintain a Smart, Professional Appearance - Represent the brand and client with impeccable personal presentation and a confident, approachable demeanor at all times. - Deliver Excellent Communication & Customer Engagement - Use fluent, articulate English to communicate clearly and courteously with customers, staff, act as a visible point of contact in-store. - Observe, Detect & Deter Shoplifting Activity Proactively monitor customer behaviour and identify suspicious activity; use your keen observational skills to detect theft and prevent losses discreetly and professionally.Conduct strategic bag searches and surveillance throughout the store, with a focus on high-risk areas and blind spots during foot patrols. What We’re Looking For: - Carry Out Strategic Bag Searches & Surveillance - SIA Door Supervisor or Security Guarding licence (Required) - Excellent communication and conflict resolution skills - Professional, alert and with a strong work ethic - Previous retail security experience (min. 1 year) - Punctual, reliable and trustworthy Why Join Us? - Ongoing training and career development - Supportive team culture - Opportunities for progression within a growing security group - Make a difference where it counts. - Apply now to start your journey with one of London’s most trusted security providers. Should you feel you meet the requirements as stated above then feel free to send us your application. Due to an expected high number of applicants only short listed candidates will be contacted further. Bravo Security Ltd is an equal opportunity employer. Bravo Security Limited provided the following inclusive hiring information: We are an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status. Job Types: Full-time, Part-time Pay: £12.50-£13.75 per hour Expected hours: 30 – 60 per week Benefits: Company events Transport links Schedule: Day shift Flexitime
Market Place is seeking an experienced supervisor to join our new Market opening in St Paul’s. Our mission is to offer a diverse selection of food and drinks in a safe environment, accompanied by exceptional service. We believe that the key to success lies in how we, as staff, warmly welcome and introduce our offerings, as well as how we present our spaces to our guests. As a supervisor, you will be the heartbeat of the party, delivering outstanding service in a fast-paced and vibrant environment. You will have the opportunity to ensure our guests' needs are met beyond their expectations while honing your skills and building lasting connections with both customers and colleagues. Join us and be a part of an exciting journey. We require the perfect candidate to have previous experience at a supervisor level, Cocktail experience is also necessary. Your responsibilities will include: Managing day-to-day shifts effectively. Upholding company culture and supporting the team. Assisting the General Manager in weekly planning and organisation. Driving revenue growth. Maintaining clear and effective communication with both your team and senior management. Collaborating as a team player to achieve collective goals. Demonstrating leadership qualities and setting a positive example for others. Acting responsibly and ensuring high standards of health and safety and food safety are maintained throughout operations. Our benefits include: - Bi-Weekly Pay: Receive your paycheck every other Friday! - Industry-leading bar training & tastings to enhance your skills and knowledge. - Fast progression and endless opportunities: as a rapidly growing UK business, there are countless opportunities for advancement. - Unlimited soft drinks are available on shift to keep you refreshed. - Free drink after shift as well as 50% discount on all our drinks and all of our traders' delicious food across all sites - Flexible working hours & student-friendly roles to accommodate your schedule. - Team incentives and rewards to recognise your hard work and dedication We are looking for applicants who are ready to start 12th May and join our team. Apply now to seize this exciting opportunity today!
Job Title: Marketing Manager (Hands-On, Solo Operator) Salary: £38,000 base + performance incentives + freelance support budget Location: London HQ (2 days/wk) + regular Birmingham & venue visits | Hybrid working Hours: Full-time, permanent (occasional evening launch events) **About Us** We run a growing chain of private-room karaoke venues loved for high-energy nights, inventive cocktails and zero-judgement sing-along vibes. With fresh sites and partnerships on the horizon, we’re hiring a single, resourceful marketer who can think like a strategist and act like a creator—owning the entire funnel while tapping freelancers for specialist help. **The Role** You’ll be the one-person marketing department: shaping the plan, building the brand and pressing “publish. ” Key responsibilities 1. Strategy & roadmap 1.1 Audit channels, audiences and spend; craft a 12-month marketing plan tied to booking targets. 1.2 Set clear KPIs (CAC, repeat-visit rate, database growth) and report monthly to the founders. 2, Brand & creative 2.1 Develop and refine brand guidelines, tone-of-voice and campaign concepts. 2.2 Produce short-form video, social posts, emails and landing-page copy—briefing freelance designers or videographers when polish is essential. 3, Acquisition & retention 3.1, Run paid-social and Google Ads (hands-on in-platform). 3.2, Own SEO basics, Google Business profiles and local PR / influencer nights. 3,3. Grow and segment the guest database; automate birthday and loyalty comms. 4, Budget & supplier management 4.1, Control a ring-fenced freelancer pot (£X per quarter) for design, PPC optimisation or PR spikes. 4.2, Track ROI, re-allocate spend and negotiate good rates. 5, In-venue integration 5,1. Work with venue managers on point-of-sale promos, seasonal décor and, guest-feedback loops. 5,2. Quick turnaround on ideas for socialmadia,promotion,etc. 5,3. Host launch parties, university roadshows and partner events. **About You** Must-haves Nice-to-haves 3–5 yrs marketing experience with demonstrable revenue impact Comfortable building strategy and rolling up sleeves on Canva, CapCut, GA4 & Meta/Google Ads Data-driven: you talk CAC, retention and ROAS, not just likes Strong project-management and self-motivation (you’ll be solo) Hospitality / nightlife background Experience managing freelancers or a micro-agency Knowledge of Klaviyo, Figma or basic HTML Love of music, live events or performance culture. **What We Offer** £38-40k base plus incentive scheme linked to venue revenue growth. Freelance/agency budget to plug skill gaps and prevent overload. 21 days holiday + bank holidays. Hybrid setup & reimbursed travel between sites. Staff karaoke parties, friends-and-family discounts and an annual training fund (CIM, video editing, etc. How to Apply Email with: 1. Your CV. 2. A cover note (max 300 words) telling us one growth idea you’d test first—and why. 3. A link to a campaign or content piece you built end-to-end. 4. Deadline: Friday 16 May 2025. First-round video calls w/c 19 May; on-site final stage 5. includes a 15-minute channel-prioritisation exercise.
Based in Chiswick W4 > Hours - 35-40hrs per week - Weekdays & Weekends Salary - Starting at £12.21 - tronc Daily & service charge.Responsibilities: Demonstrate personality and warmth towards customers and colleagues and be an ambassador of Le Vacherin Keep an eye on tables and alert waiting staff if customers require assistance Arrange tables for large parties and prepare the restaurant floor Assisting in preparation for service Collaborate with waiting staff to ensure that tables are cleared, cleaned, and ready for the next party Assist in washing dishes if the kitchen staff fall behind during the busier times of the day Communicating any issues with the managers or supervisors. Demonstrating a positive approach to own role and teamwork and acting as a role model to new members of the team Personal Attributes & Skills Required: Confident in a busy, high-end environment Good communication skills / Attention to detail Enthusiasm to develop your skills and knowledge plus those around you Adaptability to change and willingness to embrace new ideas and processes Positive and approachable manner / Team player qualities Desire to advance their career with us at Le Vacherin and further develop within the team Career Development: Food Safety / First Aid / Health & Safety in the Workplace – Once the probationary period has passed, we will ensure that the employee has all the relevant training/study materials to complete all courses. Language & Personal Development Courses - We offer lessons and study materials in both English & French and a variety of Personal Development courses available to all staff members with all costs covered by the Company. Staff Perks Daily Meals On Duty 50% Employee Discount off Food Items for Family and friends
Reporting to company's CEO. As a Luxury Italian Fashion Brand, we're looking for a Boutique Manager with fashion experience in UK. A talented retailer with a good fashion experience and highly commercial, dynamic and working under it's own initiative, having a real understanding for fashion display and merchandising but also able to provide an exceptional customer experience , with a passion to develop towards success. As a natural leader you will coach, develop and support your team to help them reach their full potential, whilst nurturing a fun and uplifting atmosphere. Acting as a brand ambassador, you will continually promote the Piazza Castello brand to our customers through your team . You'll take pride in continually delivering the highest and most consistent standards of customer service, visual standards, profitability and productivity of your store. Taking personal ownership for the performance of your store, you will make commercial decisions and spot business opportunity that drive results. You will achieve all this while ensuring our customers remain at the heart of every decision you make, all part of a normal day in retail. This truly is a great opportunity for passionate fashion retailers who don't want to stand still, genuinely want to make a difference, want to develop themself and have lots of initiative to promote the brand and build up together with us our story toward success. Attention to detail with store and personal presentation We are a small team here at Piazza Castello and unlike other brand we will allow you to make your own window display that beat the competition on the high-street to build up your merchandising collections within your store to match your customer profile and increase your revenue. Effective leader Able to create a fantastic display inside the store that match your window and rotate collection with commercial awareness and creativity, leading by example and be an inspiring proactive leader for your team. Able to achieve all KPI’s and perform well on your own Able to thrive under pressure Flexible to sell in both fast pace and slow extremes, train your team and be independent. If this is you, come and join our small team!
Based in Chiswick W4 Hours: up to 42 hours per week - Overtime paid in addition to contracted hours but also flexible if required. Part time or even 20 hours a week. Join Our Team at Le Vacherin About Us: At Le Vacherin, we are dedicated to creating unforgettable dining experiences, blending exceptional cuisine, fine wines, and outstanding service. Renowned for culinary excellence, we proudly hold a Michelin rating and 2 AA Rosettes. Our passionate team is committed to crafting memorable moments for our guests and providing a remarkable dining journey. Your Role: As a Waiter at Le Vacherin, you will be the face of our restaurant, embodying our commitment to excellence. Your key responsibilities include: Delivering exceptional table service, offering insights into our diverse menu of food, wine, and cocktails. Answering phone calls professionally, recording guest reservations and details accurately. Taking orders efficiently and liaising with the kitchen team for seamless service. Presenting and explaining menus, including specials, to enhance the guest experience. Ensuring guest satisfaction and promptly communicating concerns to managers or supervisors. Assisting with table setup, clearing, and resetting for the next guests. Demonstrating warmth and personality in interactions with guests and colleagues, acting as an ambassador for Le Vacherin. Supporting and training new team members while maintaining a positive and professional demeanor. What We’re looking for: To excel in this role, you should bring: Previous experience in a supervisory or similar role in upscale dining, with exposure to Michelin-starred or AA Rosette establishments as a plus. A passion for delivering exceptional customer service and creating memorable dining experiences. Genuine enthusiasm for fine dining and beverages, with a desire to continuously learn and grow. Strong attention to detail and effective communication skills (verbal, written, and numerical). A cooperative, team-oriented attitude that fosters a positive work environment. Punctuality, energy, and a proactive approach to challenges. Adaptability to embrace new concepts and processes, coupled with a positive and friendly demeanor. Compensation & Benefits: We value and support our team members, providing opportunities for growth and well-being. Benefits include: The ability to keep all cash and credit card tips earned in your section. A tronc and service charge system that ensures your hourly wage is a set at the inteview. Comprehensive training programs, including Food Safety, First Aid, Health & Safety, and more. The company fully funded language and personal development courses in English and French. Complimentary staff meals are provided twice daily (breakfast and dinner). A generous employee discount for family and friends. A competitive salary based on experience, plus service charges, cash tips in the section, and credit card tips. Join us at Le Vacherin and become part of a dynamic team dedicated to delivering exceptional dining experiences. If you’re passionate about fine dining and outstanding service, apply now and start your journey with us!
Gaucho are looking for an enthusiastic Senior Bartender to join one of our Gaucho teams! The ideal Senior Bartender candidate will be an experienced and passionate bartender, with knowledge in cocktails and spirits. They will be able to deliver all drinks according to the company’s specs, following the Cycle of Service. Our Senior Bartender candidate will have experience managing a team and working well under pressure. Key responsibilities of the Senior Bartender • Maintaining skills and product knowledge as taught at the Gaucho Academy • Attending and responding to all required post-academy company training • Supporting, training and acting as a role model to new members of the team • Completing quality preparation of all duties to clean, set up, handover and close the bar and shift to standard • Maintaining beverage stock, garnishes and glassware as required • Service of all drink and food orders in the public bars according to the Cycle of Service standards and timings Requirements for Gaucho Senior Bartender • At least 5 years previous experience in cocktail making • Enthusiasm for cocktails and spirits • Be confident in a busy, high end environment Training and benefits • 50% off your bill at all Gaucho and M Restaurants • Industry Apprenticeship opportunities, cycle to work scheme and access to our employee discounts platform • Training in the Rare L.A.B • Career development and training • Staff food breakfast and lunchtime of every day worked
About the job Citadines Trafalgar Square London is seeking a confident Maintenance Manager to become part of our Team. Our properties operate 24/7; therefore, the department works on an early or late shift, on a rotating basis. You will report to the Residence Manager, supporting towards providing our guests with memorable experiences of the city. As our Maintenance Manager, you will be responsible for: Implementing all policies, standards and procedures for Water Hygiene, Energy Conservation and Control, Fire Prevention and other Safety Programmes, and Effective Preventative and Routine Maintenance Inspections Overseeing the maintenance and repair of all mechanical service pumps, valves, boilers, calorifiers, AHU and auxiliary plant Overseeing the maintenance and repair of heating, ventilation and air conditioning equipment as directed Attending fire alarm calls and acting as part of a fire fighting team leader in conjunction with the Duty Manager Accurately recording work, stock levels, shift activities, in the appropriate logs and reporting to senior management when required Processing handover in line with Company guidelines To be successful in the role of Maintenance Manager, we require: Previous managerial experience Ability to bring the guest experience to life throughout the hotel Ability to lead and develop teams Willingness to learn and work with IT systems quickly Experience in budgeting Strong technical and time management skills This is your opportunity to be part of our team as a Maintenance Manager. We focus on your professional and personal development, and we offer: Genuine career opportunities within our business Valuable on the job training, along with access to our digital online learning platform and numerous other learning and development opportunities A travel allowance for every day you work to contribute to your commuting cost A PERKBOX subscription with benefits, retail discounts and savings available from your first day Employee Assistance Programme Refer a Friend bonus Employee Recognition Awards Ceremony and company team parties Once you pass your probation, a special staff rate when staying in our European properties Staff incentives when you and your team perform (If relocating) 30 days of relocation accommodation within one of our properties, whilst you find permanent lodging About Us Citadines is a brand of The Ascott Limited. At The Ascott Limited, we embrace diversity, equity, and inclusion, welcoming applicants of all backgrounds to create a supportive and thriving workplace where everyone can contribute their unique perspectives. A trusted hospitality company, Ascott’s presence extends across Asia Pacific, Central Asia, Europe, the Middle East, Africa, and the USA. Its diversified accommodation offerings span serviced residences, coliving properties, hotels and independent senior living apartments. Ascott's award-winning hospitality brands include Ascott, Citadines, lyf, Oakwood, Somerset, The Crest Collection, The Unlimited Collection, Fox, Harris, POP!, Preference, Quest, Vertu and Yello. Through Ascott Star Rewards (ASR), Ascott’s loyalty programme, members enjoy exclusive privileges and offers at participating properties. Trading as: Citadines by The Ascott Limited Required skills: Time Management, Team leading, Multitasking, Organisation Skills, Attention to Detail, Customer Focus, Technical Skills, Communication Skills, Problem Solving Department: Maintenance About you Language required: English. The company At The Ascott Limited, we believe that our guests can be anywhere in the world, and still feel right at home. With a suite of accommodation options that spans serviced apartments & hotels, coliving properties, as well as independent senior living apartments, our guests can count on us for that sense of comfort and familiarity, be it for a short stopover or a new space to call their home. A trusted hospitality company, Ascott’s presence extends across Asia Pacific, Central Asia, Europe, the Middle East, Africa, and the USA. Its diversified accommodation offerings span serviced residences, coliving properties, hotels and independent senior living apartments. Ascott's award-winning hospitality brands include Ascott, Citadines, lyf, Oakwood, Somerset, The Crest Collection, The Unlimited Collection, Fox, Harris, POP!, Preference, Quest, Vertu and Yello. Through Ascott Star Rewards (ASR), Ascott’s loyalty programme, members enjoy exclusive privileges and offers at participating properties. This year, Ascott marks 40 years in hospitality service. Growing from strength to strength, powering up through new alliances and transforming challenges into triumphs, Ascott is trailblazing tomorrow and charting a new future of growth. Hear from Ascott’s past and present leaders as they share about their experiences in this tribute video, having witnessed Ascott’s growth to become truly Unlimited.
WRITE YOUR NEXT CHAPTER AT WAXY O’CONNOR’S IN LONDON’S WEST END London’s biggest and best Irish bar sells more Guinness at any other in the UK. The team here serve up a warm welcome with a distinct Irish accent. So, the vibe is laid back – except when we’re watching the big games in Rugby, Hurling and Gaelic Football or hosting a traditional music session. Our team are enthusiastic about sharing their love of all things Irish and building on our reputation for warm hospitality and traditional, wholesome food. If you share our passion and are up for the craic, you’ll be made most welcome too. ABOUT THE ROLE As Assistant Kitchen Manager, you’ll work closely with the Head Chef to design and deliver menus that meet both customer satisfaction and our bottom line. This will include placing orders, helping to minimise wastage and serving up consistently high-quality dishes. You’ll also help to recruit, train and develop the kitchen team, ensuring skills are up to date and opportunities for development are taken advantage of. WE ARE PROUD TO OFFER: - Some of the best Career Growth Opportunities in the industry. - Flexible Shift Patterns – to fit around the other important things in life. - A Competitive and Progressive salary - A monthly variable share of the venue service charge, paid through a Tronc scheme in line with the Tipping Act 2023. 100% of our Service Charge goes to our employees and is distributed in its entirety on a monthly basis. The lower figure is the hourly salary and the higher figure is the average hourly income across a year including tronc distribution for the role advertised. - Wage Stream – giving you direct access to your wages when you need them. - Private Medical Cover on completion of one year’s service. - Access to Professional Mental Health Resources and an Employee Assistance Programme on completion of one year's service. - 28 days paid Holiday per annum, inclusive of Bank Holidays. - 25% Discount at all Glendola Leisure Venues. - Annual Staff Events - Opportunities to innovate and contribute to the growth of your business GLENDOLA LEISURE GROUP - A LEADING FAMILY-OWNED PRIVATE HOSPITALITY COMPANY Glendola Leisure operates many different bars, pubs and restaurants across the UK in London, Glasgow, Belfast & Edinburgh. In your City, you will be part of a small team supported by our wider group and open to all the opportunities that come with that. What we all share as part of the Glendola Family is a passion for our customers, being experts in our products, providing exceptional service and a commitment to being better every day. If you can offer friendliness, a ‘can-do’ attitude and willingness to become an expert in your products and want a role that is as individual are you are then you’re the one for us. It is time you stopped going to work and started coming to life. Are you ready to be part of one of the hospitality industry’s biggest success stories? – It’s time to apply.
Chaston Nursery is a private daycare nursery setting for children aged 3 months to 5 years. We are located just between Kentish Town and Chalk Farm and are fortunate to have a variety of transport options, including being right on the 46/24 bus route as well as a variety of tube and train options close by. We are open for a 10 hr day and require practitioners to complete an 8 hour shift daily from Monday to Friday. We are currently looking for a full time Nursery Practitioner/ Team leader(40 hours per week) to join our expanding team. Are you a fun loving, caring and enthusiastic educator? Do you have a passion for childcare? Do you have experience in the early years? and feel confident to lead a team? We want to invest in a skilled team that will support us in providing outstanding care and learning opportunities to all the children attending our setting. We are keen to add to our diverse and inclusive workplace. We have training options available to candidates who are interested in gaining further skills, knowledge and qualification and are seeking new challenges. We are looking for someone who feels enthusiastic about leading a team and has experience in supporting others in providing an enabling environment in which children can play, learn and develop. You will need to be able to plan and deliver activities, organise and oversee a staff team and act as a key person for a group of children. We encourage you to be your authentic self to join our mission to nurture kind and considerate children with confidence and an inquisitive love for learning through our child centred approach.
Join Our Team at No.22 as a Chef! Are you a passionate and skilled Chef looking to take your culinary career to the next level? At No.22, we are seeking a dedicated Chef who thrives in a dynamic, high-quality kitchen environment. You will have the opportunity to create dishes that wow our customers while ensuring that food quality and kitchen hygiene remain at the highest standard. Key Responsibilities: - Food Preparation & Cooking: Prepare and cook dishes to the highest standard, ensuring consistency and quality in every meal served. - Kitchen Hygiene: Maintain a clean and organized kitchen by following cleaning schedules and adhering to strict hygiene standards. - Team Collaboration: Work closely with the kitchen team to ensure smooth operations, assisting with daily tasks and supporting colleagues where needed. - Stock Management: Help monitor stock levels, assist with ordering, and ensure that ingredients are stored correctly. - Health & Safety Compliance: Follow the Health & Safety at Work Act 1974 and food safety guidelines, ensuring the kitchen is a safe place for all staff. - Allergen Awareness: Ensure knowledge of food allergens and dietary requirements is up to date and communicated to the team. - Training and Development: Assist in training and mentoring new kitchen staff, helping them to develop their skills in line with kitchen standards. - Quality Control: Ensure that every dish meets our high-quality standards and consistently provides an exceptional dining experience for our guests. - Supporting the Head Chef: Provide assistance to the Head Chef as needed, stepping up to help with kitchen operations and service during busy periods. What We’re Looking For: - A passionate Chef with previous kitchen experience, eager to grow and develop. - A solid understanding of kitchen hygiene, food safety, and allergen management. - A proactive and enthusiastic team player who works well under pressure. - The ability to maintain consistency and high standards, even during busy service periods. - Strong communication skills and the ability to work collaboratively with your team. Why Join Us? At No.22, we offer a supportive and dynamic working environment where creativity and passion are celebrated. As part of our team, you’ll have the chance to work alongside experienced chefs, enhance your skills, and make a real impact on the guest experience. If you’re ready to take your career to new heights and work with a dedicated team of food lovers, we’d love to hear from you!
About Us: At ARRO Coffee, we bring the vibrant essence of Italy to the heart of London. Inspired by Italian food, culture, and tradition, our stores are a destination for coffee lovers and food enthusiasts alike. We take pride in our artisanal coffee blends, freshly made pastries, sandwiches, and salads, and most importantly, the warm, inviting atmosphere that makes our café a beloved gathering spot. Whether it’s a quick espresso or a leisurely afternoon with friends, we strive to offer our customers an exceptional experience every time they visit. Job Description: We are seeking an enthusiastic and experienced Assistant Manager. You will fully support and assist the Store Manager, making sure every shift runs smoothly, and your shop achieves excellence in all areas. This role is ideal for someone who is passionate about coffee, thrives in a dynamic environment, and is excited about managing a high-profile location. If you have a deep appreciation for quality, a commitment to exceptional service, and a passion for leadership, we want to hear from you! Key Responsibilities: Leadership & Team Management: - Support the Store Manager in leading, training, and developing your team to consistently deliver exceptional customer service. - Foster a positive and inclusive work environment by coaching, training, and supporting team members. - Act as the Manager on Duty in the absence of the Store Manager, responsible for the smooth running of the shop, managing the team and raising any issues Operational Management: - Support the Store Manager in all aspects of store operations, including staffing, inventory management, and financial performance. - Ensure high standards of product quality, cleanliness, and store presentation are maintained at all times. - Monitor inventory levels, and place orders for supplies as needed. - Handle customer enquiries, feedback, and complaints with professionalism and empathy. Sales & Financial Performance: - Drive sales and profitability through effective cost management, upselling strategies, and promotional initiatives. - Compliance & Safety: - Ensure compliance with company policies, procedures, and health and safety regulations. - Maintain a thorough understanding of food safety regulations and best practices Skills & Experience: - Proven experience as a Shift Manager, in a café or hospitality environment. - Strong barista skills with a solid understanding of coffee preparation techniques and espresso equipment. - Demonstrated ability to lead and motivate a team in a fast-paced environment. - Excellent communication, interpersonal, and leadership skills. - Strong problem-solving abilities and a proactive approach to challenges. - Keen attention to detail, with a commitment to maintaining high standards of quality and cleanliness. - Flexible and adaptable, with availability to work early mornings, evenings, weekends, and holidays. - Passionate about creating memorable customer experiences and fostering a positive workplace culture. Benefits: - Competitive hourly rate: £14.80 per hour - Opportunities for career advancement and professional development. - Complimentary meal during full shifts. - Generous employee discounts. - Referral programme with potential to earn up to £250. - Company pension. - 28 days of holiday. - Eligibility for the Store Bonus Scheme. - A dynamic, supportive, and fun work environment. Other Details: Experience: Required. Languages: English required. Employment: Full-time. Schedule: Working days are Monday to Sunday, with shifts scheduled to ensure coverage throughout the week. Join Us: If you're ready to take the next step in your career and help lead a passionate team dedicated to providing exceptional service, we'd love to hear from you! Apply now to join the ARRO Coffee family and make a difference in the lives of our customers and team members alike.
WRITE YOUR NEXT CHAPTER AT WAXY O’CONNOR’S IN LONDON’S WEST END London’s biggest and best Irish bar sells more Guinness at any other in the UK. The team here serve up a warm welcome with a distinct Irish accent. So, the vibe is laid back – except when we’re watching the big games in Rugby, Hurling and Gaelic Football or hosting a traditional music session. Our team are enthusiastic about sharing their love of all things Irish and building on our reputation for warm hospitality and traditional, wholesome food. If you share our passion and are up for the craic, you’ll be made most welcome too. ABOUT THE ROLE As Sous Chef you’ll work closely with the Head Chef to design and deliver menus that meet both customer satisfaction and our bottom line. This will include placing orders, helping to minimise wastage and serving up consistently high-quality dishes. You’ll also help to recruit, train and develop the kitchen team, ensuring skills are up to date and opportunities for development are taken advantage of. WE ARE PROUD TO OFFER: - Some of the best Career Growth Opportunities in the industry. - Flexible Shift Patterns – to fit around the other important things in life. - A Competitive and Progressive salary - A monthly variable share of the venue service charge, paid through a Tronc scheme in line with the Tipping Act 2023. 100% of our Service Charge goes to our employees and is distributed in its entirety on a monthly basis. The lower figure is the hourly salary and the higher figure is the average hourly income across a year including tronc distribution for the role advertised. - Wage Stream – giving you direct access to your wages when you need them. - Private Medical Cover on completion of one year’s service. - Access to Professional Mental Health Resources and an Employee Assistance Programme on completion of one year's service. - 28 days paid Holiday per annum, inclusive of Bank Holidays. - 25% Discount at all Glendola Leisure Venues. - Annual Staff Events - Opportunities to innovate and contribute to the growth of your business GLENDOLA LEISURE GROUP - A LEADING FAMILY-OWNED PRIVATE HOSPITALITY COMPANY Glendola Leisure operates many different bars, pubs and restaurants across the UK in London, Glasgow, Belfast & Edinburgh. In your City, you will be part of a small team supported by our wider group and open to all the opportunities that come with that. What we all share as part of the Glendola Family is a passion for our customers, being experts in our products, providing exceptional service and a commitment to being better every day. If you can offer friendliness, a ‘can-do’ attitude and willingness to become an expert in your products and want a role that is as individual are you are then you’re the one for us. It is time you stopped going to work and started coming to life. Are you ready to be part of one of the hospitality industry’s biggest success stories? – It’s time to apply.
About Us: At ARRO Coffee, we bring the vibrant essence of Italy to the heart of London. Inspired by Italian food, culture, and tradition, our stores are a destination for coffee lovers and food enthusiasts alike. We take pride in our artisanal coffee blends, freshly made pastries, sandwiches, and salads, and most importantly, the warm, inviting atmosphere that makes our café a beloved gathering spot. Whether it’s a quick espresso or a leisurely afternoon with friends, we strive to offer our customers an exceptional experience every time they visit. Job Description: We are seeking an enthusiastic and experienced Team Leader . You will fully support and assist the Store Manager and Assistant Manager making sure every shift runs smoothly, and your shop achieves excellence in all areas. This role is ideal for someone who is passionate about coffee, thrives in a dynamic environment, and is excited about helping to manage a busy store. If you have a deep appreciation for quality, a commitment to exceptional service, and a passion for leadership, we want to hear from you! Key Responsibilities: - Leadership & Team Management: - Support the Store Manager & Assistant Manager in leading your team to consistently deliver exceptional customer service - Foster a positive and inclusive work environment by coaching, training, and supporting team members. - Act as the Manager on Duty in the absence of the Store Manager and Shift Manager responsible for the smooth running of the shop, managing the team and raising any issues. ** Operational Management:** - Support the Store Manager & Shift Manager in all aspects of store operations, including staffing and inventory management - Ensure high standards of product quality, cleanliness, and store presentation are maintained at all times. - Monitor inventory levels, and place orders for supplies as needed. - Handle customer enquiries, feedback, and complaints with professionalism and empathy. Sales & Financial Performance: - Drive sales and profitability through effective cost management, upselling strategies, and promotional initiatives. ** Compliance & Safety:** - Ensure compliance with company policies, procedures, and health and safety regulations. - Maintain a thorough understanding of food safety regulations and best practices ** Skills & Experience:** - Proven experience as a Team Leader/Supervisor, in a café or hospitality environment. - Strong barista skills with a solid understanding of coffee preparation techniques and espresso equipment. - Demonstrated ability to lead and motivate a team in a fast-paced environment. - Excellent communication, interpersonal, and leadership skills. - Strong problem-solving abilities and a proactive approach to challenges. - Keen attention to detail, with a commitment to maintaining high standards of quality and cleanliness. - Flexible and adaptable, with availability to work early mornings, evenings, weekends, and holidays. - Passionate about creating memorable customer experiences and fostering a positive workplace culture. ** Benefits:** - Competitive hourly rate: £13.80 per hour - Opportunities for career advancement and professional development. - Complimentary meal during full shifts. - Generous employee discounts. - Referral programme with potential to earn up to £250. - Company pension. - 28 days of holiday. - Eligibility for the Store Bonus Scheme. - A dynamic, supportive, and fun work environment. Other Details: - Experience: Required. - Languages: English required. - Employment: Full-time. - Schedule: Working days are Monday to Sunday, with shifts scheduled to ensure coverage throughout the week. Join Us: If you're ready to take the next step in your career and help lead a passionate team dedicated to providing exceptional service, we'd love to hear from you! Apply now to join the ARRO Coffee family and make a difference in the lives of our customers and team members alike.