Job Title: Children’s Programme Day Staff & Safeguarding Lead Reports to: Safeguarding Lead / Event Manager Location: Dartford, Kent Date(s): 28th June to 15th August 2025 Working Hours: 8:00am – 16:00pm Job Purpose: To deliver and support engaging, safe, and inclusive activities for children during the programme days. Staff will be responsible for both facilitating group activities and ensuring the wellbeing of all children, contributing to a positive and structured learning and play environment. Key Responsibilities: Lead or assist in structured activities (e.g., storytelling, crafts, games, learning sessions) Supervise and engage with children, ensuring their safety, enjoyment, and inclusion Foster a fun and supportive atmosphere, promoting participation and cooperation Prepare activity spaces and materials and assist with setup/pack-down Respond calmly and appropriately to minor behaviour or emotional issues Follow instructions from the Safeguarding Lead Report any safeguarding or welfare concerns immediately Requirements: Experience working with children in a formal or informal setting (e.g., school, youth work, Sunday school, childcare) Friendly, confident, and patient with strong communication skills Punctual, reliable, and able to work as part of a team Commitment to child safety, wellbeing, and inclusion A Designated Safeguarding Lead (DSL) must be present on the day; staff must be aware of who this is and escalate any safeguarding concerns to them immediately Willingness to undergo safeguarding training or briefing prior to the event Desirable: DBS check (or willingness to undergo one) Paediatric First Aid certification (or basic first aid knowledge) Creative or practical skills (e.g., arts & crafts, drama, music, sports) Experience supporting children with additional needs
In this multifaceted role, you will provide exceptional customer service in various capacities including waiting tables, bartending, supporting the bar staff, and facilitating social gaming experiences for our patrons. This is a blend of hospitality expertise, mixology skills, and a passion for creating memorable experiences for our guests. Experience/Knowledge: - Genuine passion for hospitality and ensuring that the teams they and work in share this. - Lots of personality and not afraid to use it! - A love for food, drink, customer service and, above all else, people. Responsibilities: - Greet customers warmly, assist with queries on experiences, menus and deliver the best experience possible. - Take food and beverage orders accurately, ensuring timely relay to the kitchen and bar staff. - Prepare and serve a diverse range of beverages, including cocktails, mocktails, and specialty drinks, adhering to quality standards and customer preferences. - Engage with patrons in a friendly and engaging manner, offering recommendations, and ensuring overall satisfaction. - Facilitate social gaming activities, or interactive experiences, creating a lively and inclusive atmosphere. - Process orders and payments transactions with accuracy and efficiency. - Maintain cleanliness and organization of all floor areas, bar stations, and gaming areas, including restocking supplies and clearing tables. - Assist bartenders with bar support tasks, including restocking inventory, washing glassware, and maintaining a clean and organized workspace. - Adhere to all safety and sanitation guidelines to ensure a safe and enjoyable environment for guests and staff alike. - Collaborate with team members to deliver exceptional service and foster a welcoming atmosphere for our patrons. - Monitor the quality of food, drinks and service to make sure that they are in accordance with company standards. - Ensure that front and back of house areas are set up correctly to ensure a successful shift and are closed-down correctly to meet the required standards as set out in the steps of service. - Be customer focused, ensuring a warmly staff presence at all times and anticipating guests’ needs to ensure their expectations are exceeded. - Ensure quality of product and service is monitored and consistently delivered through observation, attention to detail and interaction with both staff and customers – manage by constant checks of all areas of the venue.