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Customer Care Agent - Birmingham, West Midlands About Us Perk (formerly TravelPerk) is the intelligent platform for travel and spend management. Built to tackle the time-consuming, manual work that gets in the way of real work, our tools automate everything from travel bookings to expenses, invoice processing, and more. By eliminating this shadow work that wastes hours, erodes morale, and saps innovation, we're on a mission to power real work, with real impact. We're trusted by more than 10,000 companies worldwide, including Wise, On Running, Breitling, and Fabletics, and we're tackling the 7 hours of lost productivity per employee each week, a $1.7 trillion problem. Founded in 2015, Perk has grown into a global company of more than 1,800 people across 12 offices globally, with headquarters in London and Boston. We combine innovation, control, and simplicity to transform how businesses work and how people feel at work. At Perk, we're driven by our values, like being an owner, delivering a 7-star experience, and working as one team. We value curiosity, purpose, and mindset, not just knowledge, to unlock the power in your potential. Our talent team brings together leading minds from the travel and SaaS industries, representing over 70 countries. If you're excited about having a real impact and shaping how millions of people experience work, we'd love you on the team. About the Role We are seeking dedicated Customer Care Agents that are passionate about enhancing the experience of business travelers. Our Customer Care team is crucial to our company's success and growth. We value empathetic professionals who understand our mission: making business travelers happy! If you are a problem solver driven by delivering a 7-Star service and eager to make an impact and revolutionize corporate travel management, you might be the perfect fit for our team. What You'll Do • Be a role model and a trusted advisor by showcasing Perk values and a customer centric approach in every customer interaction., • Support and engage with our customers with their global business travel requirements, • Communicate with customers via phone, live chat, and e-mail, to effectively resolve travel issues., • Exceed customer expectations e when managing bookings, queries and requests., • Answer customer requests and as their trusted travel advisor and think out-of-the-box to provide innovative solutions where appropriate, • Who have great communication skills, fluency in English, both written and spoken is essential., • Possess self-motivation, a constant curiosity, and a strong desire to learn with a growth-oriented attitude., • Are proficient with technology and can handle multiple tasks simultaneously without feeling overwhelmed., • Are performance-driven and maintain a strong customer-first mentality by delivering high-quality service to a steady stream of customers daily., • Are great problem solvers. Since we don't always have immediate answers, you should relish the process of discovering them., • Excel in a dynamic and collaborative setting, comfortable with change and ambiguity, able to work independently, and exercise good judgment to make decisions that prioritize customer satisfaction., • Embody our values, add to our company culture and are passionate about travel., • Native or fluent level of English., • Experience in a customer facing role whether that be retail or call centre environment., • Experience supporting customers via email, live chat, and phone are a benefit., • Receive competitive compensation and equity ownership in Perk, • Perk offer the real living wage for this role, • Rest and recharge with 25 days of annual leave plus bank holidays, • Take control of your physical health with private medical cover and voluntary dental insurance from Bupa, and discounted gym memberships with GymFlex, • Plan for your future with our qualifying earnings company pension plan with Aviva, • Know that your loved ones are protected financially through your Life Insurance if the worst were to happen, • Rest assured that you're covered by income protection in case you experience a long-term sickness or absence, • Leverage tax-efficient cycle and electric car schemes with Cycle2Work & Octopus, • Join our unforgettable Perk events, including our spectacular annual summer party, • Always feel supported with Spring Health, our market-leading wellbeing partner, providing fast, comprehensive access to 12x therapy and 12x coaching sessions for you and your loved ones, • Focus on your family with 12-16 weeks' paid parental leave, • Contribute to your community with 16 paid hours per year to spend volunteering for your dearest charitable causes, • Broaden your horizons with up to 20 "Work from Anywhere" days per year, • Stay savvy with access to a wide variety of discounts and rewards, • Follow your passions and take a four-week, fully paid sabbatical once you reach 5 years, • Office based in our Birmingham City Centre office 5 days / week, • Working hours are on a rotational basis between 8am - 7pm, • Weekly working hours will be 37.5 At Perk, we take an IRL-first approach to work, where our team works together in-person 3 days a week. As such, this role requires you to be based within commuting distance of our hubs. We fundamentally believe in the value of meeting in real life to improve connectivity, productivity, creativity and ultimately making us a great place to work. For certain roles, we can help with relocation from anywhere in the world, English is the official language at the office. Please submit your resume in English if you choose to apply. Do not forget to submit an updated portfolio and/or resume. Perk is a global company with a diverse customer base, and we want to make sure the people behind our product reflect that. We're an equal opportunity employer, which means you're welcome at Perk regardless of how you look, where you're from, or anything else that makes you, well, you. Protect Yourself from Recruitment Scams All official communication from Perk will always come from email addresses ending in @perk.com or @externalperk.com, our verified social media channels, or recruiters listed on our official LinkedIn page. We will never ask you to pay for equipment, training, or fees, request sensitive personal information such as bank details early in the process, or communicate through unofficial apps like WhatsApp, Telegram, or Signal. If you receive a message claiming to be from Perk that seems suspicious, please do not respond. Forward it to security [at] perk .com, and we will confirm whether it is legitimate.

Civils Drainage and Infrastructure Operative Location: Wednesbury Depot, Potters Lane, WS10 0AR Salary: £26,227.50 per annum + Excellent Benefits! Contract: Full time, Permanent Benefits: Free Travel on Trams & NX Buses (for you and your partner) + MML Pension + 25 Days Holiday (plus Bank Holidays) Keep the West Midlands moving safely, reliably, and securely! At Midland Metro Limited (MML), we are proud to operate and maintain the West Midlands Metro, providing a safe, reliable, and sustainable tram service across the region. Our Infrastructure team plays a vital role in ensuring the network remains safe, efficient, and welcoming for all passengers. We are now recruiting for an reliable and hardworking Civils Drainage & Infrastructure Operative to support drainage maintenance, debris management, railhead cleaning and wider civils activities across the West Midlands Metro network. Working within a safety-critical environment, you will help keep the network safe, clean and operational through hands-on maintenance and inspection work. This role involves outdoor manual labour, use of drainage and mechanical equipment, and working as part of a close-knit infrastructure team. Night shift working may be required. As our Civils Drainage and Infrastructure Operative, you will: • Carry out drainage inspections, cleaning, unblo...

Generous holiday time: 25 days annual leave, 8 bank holidays, 1 Kroo bank holiday (June 24th), and 1 day off during the week of your birthday. We are a multi-disciplined team of experienced technology, banking, customer experience, marketing, and legal professionals who share a passion for the compa

A children's residential home is seeking a Residential Support Worker to provide flexible cover across shifts in Birmingham.

Benefits include free training and competitive pay, along with priority shift booking over agency workers.

Generous holiday time: 25 days annual leave, 8 bank holidays, 1 Kroo bank holiday (June 24th), and 1 day off during the week of your birthday. We are a multi-disciplined team of experienced technology, banking, customer experience, marketing, and legal professionals who share a passion for the compa

We offer working patterns on either a full or part time basis with a variety of shifts available.

Free chicken on shift + 30% off when you're not working. Deliver unforgettable guest experiences every shift.

Leisure Team Member - Hayling Island - Hayling Island, Hampshire.Enthusiastic individuals, who have a genuine passion for leisure.Able to pick up new skills quickly.Someone who will engage with the guests and host activities to ensure guests can enjoy their holiday to the full.All applicants must h

We offer working patterns on either a full or part time basis, with a variety of shifts available.

Enjoy complimentary meals on shift, with access to a discounted menu.

We offer working patterns on either a Full or Part Time basis, with a variety of shifts available.

Accommodation Cleaner - Hayling Island - Hayling Island, Hampshire .Job title – Accommodation Cleaner.Location – Meadow Bay Villages, Hayling Island Holiday Park, Hayling Island, PO11 0QS.Part Time, Seasonal, Mondays & Fridays with possible overtime.We are looking for part time accommodation

We offer working patterns on either a full or part time basis, with a variety of shifts available.

Free meals on shift + access to employee discounts. Ready to lead a team and bring the heat? At Popeyes, we’re serving up legendary Louisiana-style chicken with a side of southern hospitality—and we need passionate Shift Managers to help us deliver it right, every time. As a Shift Manager, you��

We offer working patterns on either a Full or Part Time basis, with a variety of shifts available.

Deliver unforgettable guest experiences every shift. Availability to work night shifts 5pm to 3am. Are you ready to bring energy, serve up smiles, and be part of something exciting? At Popeyes, we’re all about flavour, fun, and southern hospitality—and we’re looking for full-time Night shifts

We offer working patterns on either a full or part time basis, with a variety of shifts available.

Night Reception Team Member - Birmingham.Staycity is an urban aparthotel brand, blending the freedom of apartment living with the quality and consistency of a hotel stay.With locations in top European cities like Dublin, London, Paris, and Edinburgh, we provide home comforts in prime city spots - id

We offer working patterns on either a Full or Part Time basis, with a variety of shifts available.

Type: Full-time / Part-Time / Seasonal.Join our One Great Team here at Haven as a Venue Cleaner, where you'll help create spotless, welcoming spaces for our guests to enjoy their next adventure!.We're seeking reliable, detail-oriented team members to keep our holiday park facilities shining.If you t

Flexibility to work bank holidays and school holidays, as required.

Flexibility to work bank holidays and school holidays, as required.

Excellent Opportunity Available.Adecco are working with a global leading employer based in Burntwood.This is a fantastic opportunity for a candidate looking for a long-term career.Our client offers 33 days holiday per year, a great basic wage plus overtime allowances.Reporting to the Warehouse Team

Mercure & ibis London Earls Court and Barnabys Restaurant & Bar provide guests with a warm welcome, spacious and comfortable accommodation with breath-taking views of the London skyline currently in the exciting process of a refurbishment with the aim to shift our hotel to a four-star hotel and new

Generous holiday package: 25 days holiday plus bank holidays.

As a committed, hard-worker, you'll do vital jobs to the highest standards and make sure your store is always in tip-top shape.It'll see you tackle things like removing litter and debris from the car park and loading bay.Washing external windows and glass doors until they sparkle.Or making sure the

As a production operative, an example of your duties will include:- Working on a state-of-the-art production line- Securing items into correct boxes ready for dispatch- Handling goods to ensure they are packed correctly- Working in an ambient environment- Work to timed deadlinesPlease see below shif

Position: Cleaner/Shunter - temporary ongoing contract, with possibility for permanent opportunity Location: Southport Hours: 6pm - 12.Day: 5 days per week (any 5 out of 7) Salary: £12.A FULL UK DRIVING LICENSE IS ESSENTIAL FOR THIS ROLE Duties Cleaning buses & other vehicles to a high st

We are recruiting for Operatives on a permanent basis to work a 4 on 4 off shift pattern, 6am to 6pm.

We are recruiting for Warehouse Operatives on a permanent basis to work day shifts on a 4 on 4 off pattern.

Come and join the Agincare family as an Bank Administrator/Receptionist. This is a bank role with availability to work from 9am to 5pm every Saturday and Sunday.

Sevenoaks School is currently seeking to appoint a Receptionist (Part-time, all year round).We are looking for someone who is organised, friendly and outgoing and has the ability to convey an excellent impression when dealing with customers of all ages.Self-motivation and the ability to wo

Christmas Bonus + 29 Days Holiday + Pension.Saturdays (10:00am – 4:00pm), with a weekday off in lieu; Weekday hours are 9:00am – 4:30pm.Our client began in 2017 as a passion project and has grown into a trusted luxury watch specialist.Their growth has been built on reputation, meticulous

Bridgwater (Central Base) with Nationwide Travel.We are an agency recruiting on behalf of a leading cleaning company seeking reliable and hardworking Industrial Cleaning Operatives to join their specialist team.Based out of Bridgwater, this role involves working across retail sites nationwide, focus

This is a shift that needs someone to come in, take ownership, and bring a bit of direction. The structure is in place and the agency is well managed, so the focus here is on building consistency, supporting the Team Leaders, and getting stronger performance across the shift.

Clear progression routes Pension & life assurance Free on-site parking Excellent public transport links Supportive, team-focused environment Shifts Available (Any 5 Days from 7): Afternoon Shift: 1:00pm – 10:00pm Night Shift: 1:3

This is a visible leadership role where strong communication, people management, and operational skills are essential.Leading from the front in a fast-paced manufacturing environment, you will drive productivity while maintaining high standards of.You will actively deliver improvements such as waste

SHIFT 40 hours per week – Day Shift (Monday to Friday). Alliance Personnel are currently recruiting for 2 x Shift Managers to join one of their clients based in Smethwick. MAIN DUTIES To be responsible for the daily production issues during the designated shift.

Shift Pattern: Rotational shifts - 6:00am-2:00pm, 2:00pm-10:00pm, 10:00pm-6:00am. We are looking for an experienced and proactive Shift Manager to oversee operations during assigned shifts at our Coleshill site. The successful Shift Manager will lead teams on shift, drive performance, and contribute