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Company Overview CS Paving & Surfacing is one of Lincolnshire's leading driveway companies. We pride ourselves on high-quality workmanship and attention to detail in all aspects of work we carry out, ensuring excellence tailored to each project's specific needs. Summary We are seeking a skilled professional to join our team at CS Paving & Surfacing in Lincoln, Lincolnshire. This role is vital in ensuring exceptional customer interactions and supporting our commitment to high-quality service. The successful candidate will play a key role in enhancing our customer experience and promoting our services. Responsibilities • Engage with customers to understand their needs and provide tailored solutions, • Assist in marketing initiatives to promote our services, • Maintain clear and effective communication with clients throughout the project lifecycle, • Provide exceptional customer service, addressing inquiries and concerns promptly, • Collaborate with team members to ensure project specifications are met, • Build and maintain positive relationships with clients to encourage repeat business, • Stay informed about industry trends to enhance service offerings Qualifications • Proven experience in customer service or a related field, • Strong communication skills, both verbal and written, • Basic knowledge of marketing principles is preferred, • Ability to work collaboratively within a team environment, • Detail-oriented with strong organisational skills, • A proactive approach to problem-solving, • Enthusiasm for the construction or home improvement industry, • Call-To-Action If you are passionate about delivering exceptional service and want to be part of a dedicated team, we invite you to apply today! Job Type: Full-time, Permanent, Freelance Work Location: Lincoln and surrounding areas / on the road

Job description: Maintenance & Construction Manager Responsibilities and Expectations Maintenance & Construction Manager should oversee maintenance/ cleaning operations and construction projects within our group of organization. The candidate will ensure that all facilities, equipment, and infrastructure are maintained to the highest standards, fostering a safe, efficient, and well-organized working environment. This role demands strong leadership, excellent communication skills, high level organising skills and the ability to coordinate multiple projects effectively. Quality Assurance & Compliance Ensure compliance with legal requirements, safety regulations, and building codes. Maintain detailed logs and records of maintenance and construction activities. Conduct Property/ Hotel/ Site inspections, identifying areas requiring additional maintenance or repairs. Coordinate and oversee work performed by external vendors and contractors. Monitor inventory levels of maintenance supplies and equipment, placing orders as necessary. Conduct and monitor key performance indicators (KPIs) to drive business success. Leadership & Operational Management Lead and supervise the in-house maintenance/ cleaning team, ensuring efficient workflow and high-quality performance. Plan and schedule maintenance tasks based on priority and operational needs. Conduct daily check-in meetings with the Managing Director. Approve maintenance staff timesheets, expenditures, and vehicle mileage. Present completed work and progress reports to the Managing Director. Hire, train, and oversee subcontractors and personnel involved in maintenance and construction projects. Well-being Foster a safe and supportive working environment for all maintenance, cleaning and construction personnel. Implement and enforce health and safety protocols across all projects. Address any safety concerns or incidents in a timely and effective manner. Administrative Responsibilities Develop and manage project strategies, scheduling, and reporting progress. Prepare and negotiate project timelines, cost estimates, budgets, and contracts. Oversee the logistical and operational requirements of projects from inception to completion. Handle all expenses incurred effectively and take full accountability of money spent within the department. Governance & Professional Development Work closely with architects, engineers, contractors, and local government officials to secure necessary permits and licenses. Ensure staff adhere to best practices and industry standards in maintenance and construction operations. Provide training and development opportunities for team members. External Relations & Community Engagement Collaborate with other departments to ensure maintenance needs are promptly and effectively addressed. Engage with local authorities and stakeholders to maintain compliance and enhance community relations. Represent the company in meetings with clients, contractors, and external partners. Qualifications & Experience Bachelor's degree preferably in Project Management. Proven experience in maintenance and construction management. Strong leadership and project management skills. Excellent communication and problem-solving abilities. Knowledge of safety regulations, building codes, and compliance requirements. Ability to oversee multiple projects simultaneously while ensuring quality and efficiency. Experience in budgeting, procurement, and contract negotiation. A keen eye for detail and a proactive approach to operational efficiency. Familiarity with construction processes, materials, and best practices. Job Type: Full-time/Permanent Benefits: Company pension Schedule: Monday to Friday Ability to commute/relocate: Lincoln: reliably commute or plan to relocate before starting work (required) Experience: Construction: 5 years (required) Licence/Certification: Driving Licence (required) Work Location: In person