Head of Social Housing Operations
3 days ago
City of London
Management Unit Lead – Social Housing 📍 Rainham (RM13) | Covering South East & Midlands 💷 £96,000 – £105,000 (max) + car or £5,250 allowance A senior leadership opportunity for someone who knows how to run large, complex social housing operations and steady the ship while driving long-term growth. This role takes full ownership of a Residential / Social Housing management unit with a £30m+ portfolio (c. £22m forecast next year). The focus is on stabilising performance after a challenging period, integrating previously split operations, and building a sustainable pipeline of long-term local authority and council work. You’ll be leading from the front — setting direction, owning commercial outcomes, and being fully accountable for safety, quality, delivery, client relationships, and profitability. The role • Lead and integrate a Residential unit, bringing together former North & South operations into one high-performing team, • Full P&L responsibility across a significant social housing portfolio, • Stabilise operational delivery across safety, quality, programme, and cost, • Own commercial performance: forecasting, margin control, risk & opportunity management, • Drive sustainable growth through long-term local authority and council contracts, • Line manage senior leaders (Senior PMs / Ops Managers and a Commercial Lead), • Act as the senior point of contact for clients, partners, and stakeholders, • Ensure strong HSEQ performance and continuous improvement, • Travel across the UK as required (mainly South East & Midlands) What you’ll need • Proven senior management experience within social housing, • Track record of running large portfolios of works with full operational and commercial accountability, • Strong leadership style — able to stabilise, motivate, and build high-performing teams, • Commercially sharp: forecasting, margin management, and contract compliance, • Experience winning work, growing client relationships, and scaling teams sustainably, • Full UK driving licence and flexibility to travel Qualifications & compliance • SMSTS & CSCS (mandatory), • Relevant HSEQ training, • MCIOB and/or relevant degree desirable (experience is the priority) If you’re a senior leader in social housing who enjoys sorting delivery first, then building something properly for the long term, this is a serious opportunity.