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£55,000 - £65,000 + Benefits Do you want to build something extraordinary? Are you a hands-on, commercially astute operations leader with a passion for excellence in e-commerce? Do you combine strategic vision with the credibility to lead high-performing teams across logistics, fulfilment, customer service and procurement? We're working with a fast-growing, purpose-driven group whose flagship e-commerce brand forms the foundation of its broader mission, serving communities through digital platforms, fundraising services and faith-based initiatives. This is an opportunity to lead and scale the operational engine of the ecommerce business, ensuring every product reaches every customer efficiently, reliably and profitably. As Head of Operations, you'll oversee the systems and teams that power the organisation's e-commerce business, from fulfilment and warehousing to procurement, logistics and customer service. You'll drive measurable operational impact through process improvement, cost optimisation and service excellence, while leading transformation across digital systems, automation and AI-driven efficiency. Working closely with the CFO/COO and the senior leadership team, you'll align daily operational performance with long-term strategic goals, building scalable systems and a values-driven culture that supports continued growth. Key Responsibilities • Lead all operational and strategic functions across fulfilment, logistics, procurement and customer service., • Deliver a seamless customer experience through efficient, reliable post-purchase operations., • Drive digital transformation, automation and AI-enabled improvements to enhance performance., • Manage and develop functional leaders, building capability and accountability across teams., • Optimise supplier relationships, inventory flow and cost-to-serve metrics., • Embed Lean and continuous improvement principles across all operational processes., • Champion the values of Creative Zest, Courageous Growth and Compassionate Service whilst leading with empathy, energy and ambition. You'll bring a strong track record of senior operations leadership, drawing on your appreciation of e-commerce and the insight to balance efficiency, service quality and commercial impact. A natural people leader, you'll combine analytical rigour with emotional intelligence and thrive in a fast-paced, purpose-led culture. Skills & Experience • Proven experience leading multi-disciplinary operations teams (fulfilment, logistics, customer service, procurement)., • Strong commercial and financial understanding of cost drivers within e-commerce., • Demonstrable success improving efficiency, service quality, and scalability., • Experience implementing process and system transformation (including digital or AI initiatives)., • Data-driven approach with KPI and performance analysis capability., • Excellent leadership, communication and stakeholder management skills., • Strategic thinker with hands-on delivery capability., • Collaborative, empathetic and commercially focused., • Curious, tech-savvy and adaptable to change., • Resilient under pressure, driven by purpose and continuous improvement. This is more than an operations role, it's a chance to build a scalable, resilient foundation for growth and impact. If you're ready to lead the operational e-commerce growth plan of a trusted brand, we'd love to hear from you. Apply now!

As Key Account Director, you will take full ownership of a strategically important, single-site contract within a leading FM business. Historically soft services-led, the contract has expanded into a Total Facilities Management (TFM) model and now requires a hands-on, commercially aware leader to re-energise operations, improve service standards, and rebuild senior client relationships. This is a high-impact leadership role with full accountability for delivery, client satisfaction, and contract growth. You’ll lead on-site operational teams and drive cultural change, uplift service quality, and work closely with the client to restore confidence and partnership alignment. Key Responsibilities Strategic and Commercial • Lead the turnaround and transformation of a strategically critical site, aligning delivery with commercial and contractual objectives., • Identify opportunities to improve profitability, service quality, and client perception through innovation and service refinement., • Contribute to budget planning, cost management and growth strategies that enhance contract performance and stability., • Support the business with reporting and insight that feeds into strategic planning and future contract negotiations. Operational Delivery • Oversee day-to-day TFM operations with a strong emphasis on soft services, particularly industrial cleaning and workplace support., • Ensure compliance with service-level agreements (SLAs), health & safety regulations, and internal operational standards., • Drive a culture of operational rigour and continuous improvement, ensuring high levels of responsiveness, quality and consistency., • Actively address service gaps, underperformance or legacy challenges, creating a plan for rapid improvement. People Leadership • Lead and manage on-site FM teams including cleaning, technical, front-of-house, and subcontracted service providers., • Set clear performance expectations, hold teams accountable, and develop talent within the contract., • Champion employee engagement and ensure alignment with the client's workplace culture and expectations. Client Engagement & Relationship Management • Act as the day-to-day senior contact for the client, rebuilding trust, visibility, and credibility., • Engage in regular, structured client meetings including reviews, reporting, and future planning., • Develop a deep understanding of the client’s strategic priorities and position the contract to support their wider business goals., • Be proactive in resolving issues and building partnerships that create long-term client value and contract retention. Collaboration & Internal Influence • Work closely with HR, Finance, Compliance and central operations to support robust contract delivery., • Provide insights to senior leadership on risks, opportunities, and lessons learned to inform wider business practice., • Support mobilisation of any new or changing services within the site as needed. Candidate Profile Experience Requirements • Proven leadership experience in FM environments, with a strong track record in industrial cleaning service delivery., • Strong background in soft services, with an understanding of TFM operations in a large, single-site setting., • Demonstrated success in contract recovery, operational transformation, or performance improvement projects., • Experience building relationships at senior client level, ideally within complex or demanding environments., • Commercially aware with an understanding of how to drive margin, client satisfaction and service outcomes. Soft Skills • Strategic thinker with a hands-on, delivery-focused mindset., • Independent, self-starting and confident managing challenging situations., • Fast-paced and resilient, with the ability to lead through pressure and change., • Strong interpersonal and communication skills, able to quickly build rapport and trust., • Practical leader with high emotional intelligence and team engagement skills.

Named the business’ “Most Innovative Team” in 2020, this branch of the larger Business Intelligence and Insights group primarily utilize Tableau and Qlik to develop and maintain these reports. In your role as a Business Intelligence & Insights Specialist, you will manage a portfolio of custome

You enjoy working across the full business intelligence tech stack. In this role, you will use Power BI to create interactive reports, dashboards, and visualisations while designing scalable and efficient data models to support business insights. You’ll be responsible for building and maintaining

UK business with a strong national presence. Partner with stakeholders across the business to gather requirements and design fit-for-purpose solutions. Comfortable working both independently and in partnership with business stakeholders.

We’re supporting a high-growth consumer business in the appointment of a Business Intelligence Lead to establish and drive their BI function from the ground up. Business Intelligence Lead – Consumer Growth Brand. Someone ambitious, keen to grow into leading a BI function as the business scales.

We are looking for a candidate with proven Business Intelligence technical skills, a good understanding of business processes and the ability to communicate clearly and effectively and who will be able to translate business requirements into effective BI solutions for our customers. You will Advise,

Head of Business Intelligence - LeedsHybrid working available.

We’re supporting a high-growth consumer business in the appointment of a Business Intelligence Lead to establish and drive their BI function from the ground up. Business Intelligence Lead – Consumer Growth Brand. Someone ambitious, keen to grow into leading a BI function as the business scales.

We are looking for a candidate with proven Business Intelligence technical skills, a good understanding of business processes and the ability to communicate clearly and effectively and who will be able to translate business requirements into effective BI solutions for our customers. In this role you

UK business with a strong national presence. Partner with stakeholders across the business to gather requirements and design fit-for-purpose solutions. Comfortable working both independently and in partnership with business stakeholders.

Named the business’ “Most Innovative Team” in 2020, this branch of the larger Business Intelligence and Insights group primarily utilize Tableau and Qlik to develop and maintain these reports. Business Intelligence & Insight Specialist - United Kingdom. You are joining a growing business intel

You enjoy working across the full business intelligence tech stack. You’ll be responsible for building and maintaining ETL pipelines, optimising data loading processes, and leveraging our in-house Power BI Embedded application to share insights across the business. In this role, you will use Power

Named the business’ “Most Innovative Team” in 2020, this branch of the larger Business Intelligence and Insights group primarily utilize Tableau and Qlik to develop and maintain these reports. Business Intelligence & Insight Specialist - United Kingdom. You are joining a growing business intel

Ability to work cross-functionally with technical and business teams to embed intelligence into operational security. Business Analyst – Threat Intelligence. Analyse and assess cyber and geopolitical threats using a variety of intelligence sources.

We’re looking for a Business Intelligence (BI) Analyst with experience of the Power Platform for our client in South Yorkshire. As a BI Analyst, you’ll play a key role in shaping how the business uses data. Proven experience as a BI Analyst, Business Analyst, or Data Analyst.

Senior Business Intelligence Analyst (Finance) | Hybrid | London. Step into a dynamic role within the Data Intelligence & Analytics team, where you'll be instrumental in delivering an extensive transformation programme. Significant impact on business strategy through data-driven insights.

Data modelling, data warehousing, Dashboarding.Build End to End dashboarding solutions to optimize EU CF Operations using AWS.Data source exploration, data warehousing expansion, horizontal datasets for downstream consumption.Work with customers to build Dashboards with the right KPIs, Metrics for d

Join the thriving business intelligence and investigations sector as a Manager overseeing strategic intelligence operations across Latin America and the Iberian Peninsula. At least 2 years’ experience in business intelligence, banking, legal, or related fields. This is a fantastic opportunity to m

Develop business intelligence reports and dashboards - including interactive business intelligence reports and strategic management reports. The Insights and Intelligence Team is on an exciting journey to transform the Council's data, we are developing a Microsoft Azure Data Lake and migrating to Po

At PA Housing, we’re looking for a Business Intelligence (BI) Developer to join our collaborative Insights Team. Join to apply for the Business Intelligence Developer role at PA Housing. This isn’t just about writing queries – it’s about shaping how our business understands and uses data.

We are recruiting for a Business Intelligence Engineer to join our transforming team. Business Intelligence Data Engineer – 12 months FTC. Experience working with data to deliver business value.

Due to significant growth, they are looking for an experienced Business Intelligence Analyst to join the expanding team based in Runcorn. Production of business and customer analytics including reports and dashboards. Support the production of corporate reports that are essential for our executives

This platform will be built to scale, incorporating the latest advancements in data intelligence while supporting strategic business objectives. Get notified about new Business Intelligence Developer jobs in. Amazon Business Intelligence Data Analyst [363].

We are seeking a highly skilled Business Intelligence & Analytics Manager to lead the development and execution of advanced BI and analytical capabilities within this organization. Collaborate with senior leadership to pinpoint business challenges, devising quantitative solutions that lay the ground

Deliver IQ business intelligence and analytics services to in-venue stakeholders: develop venue knowledge including physical configuration, proposed technology, and operational processes. The Business Intelligence Manager will partner with in-venue operations at Chelsea FC. Support monthly business

Business Intelligence Developer. Reporting to the Director of Research Operations and partnering closely with Product and Data teams, you’ll turn raw numbers into clear, actionable stories that directly influence customer outcomes and business growth. We support our employees through our internal

Our ecommerce clients is looking for a BI Analyst who can bring data to life and build trusted relationships across the business.

FP&A Systems & Business Intelligence Lead. Own the Adaptive Planning models, ensuring driver‑based logic, scenario functionality, and reporting structures are robust and aligned to business needs. Partner with the Senior FP&A Manager and finance business partners to deliver budgets, forecasts, lon

Business Intelligence Engineer (Remote - EMEA). Ability to translate technical outputs into meaningful business value. This role offers an opportunity to transform complex data into actionable insights, support business operations and delivery teams, and influence data-driven decisions in a fully re

Are you an experienced Business Intelligence Developer looking for your next challenge? If yes, please read on as my client is seeking a highly skilled. This role requires both technical expertise in building BI solutions and the ability to understand and translate complex financial requirements int

Own the design, architecture, and delivery of internal AI/ML systems for business intelligence. Staff Software Engineer – AI/ML (Business Systems Intelligence). We are looking for a London-based Staff Software Engineer - AI/ML (Business Systems Intelligence) to join our talented, dynamic, and rapi

Business Intelligence Developer. The ideal candidate will be a T-shaped professional with expertise in data visualization and business intelligence, coupled with strong technical skills in cybersecurity data integration, automation, and documentation. Design, develop, and maintain interactive Power

Senior Business Intelligence Analyst / Data Manager. Influence and improve data-driven decision-making across all business areas. Gain broad exposure to business operations and develop both technical and strategic skills.

Business Intelligence, eager to be the catalyst for meaningful business transformation? This position places you right at the core of our digital strategy. Data Business Intelligence Specialist Power BI and Automation. Data Business Intelligence Specialist Power BI and Automation.

Business Intelligence Developer. We’re looking for a BI Developer to join our team supporting business-as-usual (BAU) operations.

Are you passionate about transforming data into strategic insights that drive business success? We are looking for a Business Intelligence Data Analyst to support our Global Virtual Sales (GVS) team across EMEA. Job Title: Business Intelligence Data Analyst. Partner with internal Business Intelligen

We are looking for a Head of Client Insight and Business Intelligence to join our Marketing & Business Development team. The successful candidate will develop and implement a comprehensive client insight and business intelligence strategy and function to support data-driven business development, mar

Our client, a leading housing provider, is seeking a Business Intelligence Analyst/Developer to join their Data & Insight team, delivering a project-focused deployment of reporting across core business applications. Business Intelligence Developer – James Andrews Technology Portishead (Agile Worki

We are looking for a candidate with proven Business Intelligence technical skills, a good understanding of business processes and the ability to communicate clearly and effectively and who will be able to translate business requirements into effective BI solutions for our customers. In this role you

Collaborating with business stakeholders to gather requirements and deliver insights.

BI BA – Business Analyst with Business Intelligence. They are looking to recruit a BI Business Analyst with at least 5 to 10 years proven expertise. Produce financial reports as a BI Business Analyst.

This role offers the chance to work end-to-end across a range of credit models in the business and take on a challenging role which will give you excellent exposure and experience in the credit modelling space. You will use tools like Power BI, Excel, and SQL to perform data analysis, identify trend

NATIONAL BUSINESS REQUIRES PROACTIVE BUSINESS INTELLIGENCE STRATEGIST / LEAD DATA ANALYST TO SPEARHEAD DATA AND REPORTING STRATEGY, BUILDING A DATA-DRIVEN CULTURE FROM THE GROUND UP WITH A DATA WAREHOUSE-FIRST MINDSET. TITLE: Business Intelligence Strategist / Lead Data Analyst. Understanding of AI/

WeDoData has recently partnered with a top-performing college based in North East England that is now looking for a Data Analyst & Business Intelligence Officer. Data Analyst & Business Intelligence Officer required for community college in the North East of England.

You hold a Bachelor’s degree in Marketing, Business Analytics, Data Science, or related field with demonstrable experience in Marketing Analytics, Marketing Operations, or Business Intelligence within B2B; experience in an enterprise software company is preferred. We are seeking a highly analytica

We’re supporting a high‑growth consumer business in the appointment of a Business Intelligence Lead to establish and drive their BI function from the ground up. Business Intelligence Lead – Consumer Growth Brand. Someone ambitious, keen to grow into leading a BI function as the business scales

The will also recommend changes to existing business intelligence processes or policies to improve efficiency. Manage the Business Intelligence budget in accordance with target expenditures, seeking and implementing opportunities to reduce/minimize spending. Business Intelligence work experience or