Broking Manager
hace 6 días
Lincoln
Broking Manager Lincoln Hybrid Let’s cut through the noise. This role isn’t about sitting in meetings, hiding behind a title, or “managing” people from a distance. I’m working with a broker who needs a proper Insurance Broking Services Manager — someone who understands commercial broking inside out, can lead a team confidently, and is still happy getting stuck into client work. If you like being hands-on, setting standards, and holding people (including yourself) accountable, this will make sense. The role (what you’ll actually be doing) You’ll be responsible for the day-to-day running of the Commercial Account Handling team, while also managing your own portfolio of clients. This is a player–manager role Your responsibilities will include: • Leading the Commercial Account Handling team day to day, • Supporting the Team Director, who retains overall responsibility for the book, • Making sure renewals and MTAs are processed accurately and in line with company procedures, • Managing the basics properly: holidays, sickness, absence, • Identifying when the team needs hiring and leading the interview process, • Training and onboarding new starters, • Dealing with performance and conduct issues quickly and professionally, • Setting development plans and carrying out appraisals, • Personally servicing a portfolio of commercial clients, • Handling new business, renewals and mid-term adjustments This role only works if you already know what you’re doing. You must have: • Strong commercial insurance broking experience, • End-to-end account handling capability, • The ability to prioritise, organise, and hit deadlines, • Confidence dealing with clients, insurers and internal stakeholders, • Previous team leader or people management experience, • A Senior Account Handler ready to step up, • A Team Leader who still wants to stay close to the work, • Someone frustrated by weak leadership and low standards