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R13 Recruitment are supporting a well-established branding and digital agency in their recruitment of a new Account Director to join their senior client services team. This role will take ownership of key client relationships, providing that strategic leadership while ensuring high-quality delivery across integrated brand, creative and digital projects. This is a senior, client-facing position suited to someone confident operating at this stakeholder level, with strong agency experience and the ability to balance strategy, commercial oversight and delivery. Hybrid Monday to Friday working hours. The agency have a core base in Norwich so a monthly presence in this office is required alongside weekly client visits to London. Circa £DOE The company This established agency is multi-disciplinary creative business operating across branding, strategy, creative and digital delivery. With offices in multiple UK locations, they work with a range of high-profile and corporate clients, helping organisations shape how they communicate, position themselves and perform in market. The culture is collaborative, strategic and delivery-focused, with an emphasis on long-term client partnerships and high standards of work. Benefits • Hybrid working model, • Opportunity to work with high-profile, corporate clients, • Collaborative senior leadership environment, • Exposure to integrated brand, creative and digital projects, • Clear scope to influence strategy, delivery and account growth The day to day • Acting as senior lead on key client accounts, building trusted, long-term relationships., • Understanding client objectives and providing strategic, commercially sound advice., • Chairing client meetings, strategic reviews and internal briefings., • Translating client needs into clear, actionable briefs for internal teams., • Overseeing the development and delivery of integrated brand and campaign work., • Ensuring work is delivered on brief, on time and within budget., • Monitoring account performance, managing scope and mitigating risk., • Identifying opportunities to grow existing accounts and deepen client partnerships., • Supporting pitches, proposals and wider business development activity., • Working closely with strategy, creative, digital and production teams to ensure alignment., • Encouraging collaboration and development within the account team. You will have / be • Significant experience in a senior client services or account leadership role., • Comfortable managing complex and high-value client relationships., • Commercially astute, with experience managing budgets and profitability., • Confident presenting ideas and influencing senior stakeholders., • An excellent communicator, written and verbal., • Collaborative and delivery-focused, able to lead cross-functional teams., • Experience working with corporate or professional services clients is highly advantageous. How to apply To hear more details about this opportunity, please email your CV to Rebecca Headden – Business Partner at R13 Recruitment. If you do not hear from us within 5 working days of submitting your CV, please assume your application has been unsuccessful.

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