Managing telephone enquiries and customer service calls. * Processing customer complaints, ensuring the best outcome for the customer and the company. * Producing weekly back order reports and ...
... Managers; this includes communicating by email, letter and telephone * Record all activities ... complaints to agreed quality standards * Obtain relevant information and draft replies for Freedom ...
... complaints within the business. * You will be results driven with excellent and effective ... Excellent time management working in an organised and methodical manner with the ability to meet ...
Be a point of escalation for all complaints, queries, issues, and incidents working with ... and managing software releases. This includes testing and appraisal of new solutions, and ...
Act as a link between internal and external stakeholders, addressing inquiries, managing complaints, and handling communication. Policy Management: Oversee corporate policies, the Document Library ...
Senior role in a team of 4 * Work closely with management in the assistance and management of planning to ensure efficiency in the system * Deal with customer queries and complaints in a professional ...
You'll resolve complaints and acknowledge compliments, implementing action plans to address any areas of dis-satisfaction. You'll communicate and manage annual leave and absences and use initiative ...
Handling of customer complaints. Logging and coordinating the investigation process with the site ... management skills.
This role involves investigating customer complaints, internal NCRs, supplier issues, and handling ... Internal auditing and training staff on business management processes are key elements of the role
Pursue the specific objectives assigned by the Store Manager in order to contribute in the ... Deals with customer queries and complaints; * Acts as ambassador of the customer-centric logic ...
... complaints . * Continuously seek to identify areas where the service to clients /members could be ... Good time management skills and the ability to organise and prioritise own workload. * Able to work ...
Manage all inbound telephone calls and email enquiries to help assess customer's requirements, make ... queries and complaints to the satisfaction of the customer * Complete enquiry forms to a high ...
The ideal candidate will be responsible for managing order processing, coordinating shipments ... Handle customer complaints and returns professionally. * Build and maintain positive customer ...
To take responsibility for complaints ensuring that the company procedures are adhered to, to ... management of potential conflicts of interest and for the fair treatment of customers and will ...
Manage SharePoint sites for local projects, ensuring necessary documentation and information are ... Prepare performance monitoring data, statistical reports, and collate feedback and complaints ...
Processing customer complaints * Pricing for individual accounts and collating all information accurately * Manage and organisation of your own and shared inbox's * Efficient, timely and detailed ...
... to complaints and non-conformances * Support inspection efforts on the shopfloor * Log inspection ... Work with Production Managers, Team Leaders and Supervisors to ensure the suitability, adequacy and ...
Liaise with all customers and sub-contractors, site managers, etc. to establish an excellent after sales/maintenance response to all complaints / queries * Ensure all materials and labour required ...
Proactively managing the sales process through to closing * Building strong relationships with colleagues and third parties * Dealing with customer complaints and resolving issues * Keeping documents ...
... Leader to manage the Lender Only Purchase Team dealing with equity release and separate ... Responding to client queries or complaints at the initial stages * Maintaining a complete and ...
Ability to handle complaints and difficult situations * Touch Typing * A calm and cheery ... Work directly with the office manager to ensure our KPI's are in line with company guidelines
Effective problem resolution skills - solution orientated with the ability to manage problems and complaints assertively. * Teamwork skills - ability to work with others to achieve team and personal ...
Reporting defects, snags and complaints to Lead Fence Installer * Reporting health & safety defects ... For ensuring that company management systems and processes are adhered to. * Ensure that all works ...