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Job Description: We are seeking an enthusiastic and experienced Store Manager to join us at ARRO Coffee. As the Store Manager, you will oversee daily operations, mentor and inspire your team, and ensure every customer enjoys an unforgettable experience. This role is ideal for someone who is passionate about coffee and thrives in a dynamic environment. If you have a deep appreciation for quality, a commitment to exceptional service, and a passion for leadership, we want to hear from you! Key Responsibilities: Leadership & Team Management: - Lead, train, and develop your team to consistently deliver exceptional customer service. - Foster a positive and inclusive work environment by coaching, training, and supporting team members. - Oversee staff scheduling to ensure adequate coverage and efficient store operations. Operational Management: - Manage all aspects of store operations, including staffing, inventory management, and financial performance. - Ensure high standards of product quality, cleanliness, and store presentation are maintained at all times. - Monitor inventory levels, and place orders for supplies as needed. - Handle customer enquiries, feedback, and complaints with professionalism and empathy. Sales & Financial Performance: - Drive sales and profitability through effective cost management, upselling strategies, and promotional initiatives. - Collaborate with corporate teams on marketing initiatives, product launches, and store events. Compliance & Safety: - Ensure compliance with company policies, procedures, and health and safety regulations. - Maintain a thorough understanding of food safety regulations and best practices Skills & Experience: - Proven experience as a Store Manager, in a café or hospitality environment. - Strong barista skills with a solid understanding of coffee preparation techniques and espresso equipment. - Demonstrated ability to lead and motivate a team in a fast-paced environment. - Excellent communication, interpersonal, and leadership skills. - Strong problem-solving abilities and a proactive approach to challenges. - Keen attention to detail, with a commitment to maintaining high standards of quality and cleanliness. - Flexible and adaptable, with availability to work early mornings, evenings, weekends, and holidays. - Passionate about creating memorable customer experiences and fostering a positive workplace culture. About Us: At ARRO Coffee, we bring the vibrant essence of Italy to the heart of London. Inspired by Italian food, culture, and tradition, our stores are a destination for coffee lovers and food enthusiasts alike. We take pride in our artisanal coffee blends, freshly made pastries, sandwiches, and salads, and most importantly, the warm, inviting atmosphere that makes our café a beloved gathering spot. Whether it’s a quick espresso or a leisurely afternoon with friends, we strive to offer our customers an exceptional experience every time they visit.
We are looking for fabulous Workplace Assistant who is: - Proactive and curious with a willingness to take ownership of the space - Creative and resourceful in finding answers - Can multi-task and juggle a few things at once - Is hands on with managing the space including setting up furniture for meetings and events - Is a natural communicator - Gets a buzz from making people smile - Has excellent attention to detail What's Involved? You will become part of a wonderful team in a fast paced and professional environment. This is an agile and active role. You will be moving around managing the physical space including managing post and stationery, moving furniture, and supporting our customers with ad-hoc requests to deliver five star service within a corporate office. You will be responsible for creating a fantastic experience for all staff. Agility and proactivity are cornerstones of the experience and you will be trained to wear many hats to support everything from couriers and post, to office maintenance and assistance. Your role will be: - Managing incoming and outgoing post and couriers - Overseeing the office space including it is clean, tidy and maintenance issues reported - Ownership of the stationery areas ensuring they are clean and fully stocked - Lead on changing the layouts of flexible meeting rooms for large meetings and events - To be warm and engaging with customers and colleagues creating a trusted partnership - Assist customers with ad-hoc requests - Comply and assist with our health and safety policies and best practices Finer Details: - £33, 140 - Monday to Friday, 40 hours between 8am and 6pm - 25 days holiday - Health and lifestyle benefits including private healthcare
LARDO restaurant - a wonderful east end Institution is looking for a talented Jr Sous Chef to join the team. Could this be you? You you are able to cook really good seasonally driven food, help run a great kitchen alongside our Head Chef and assist in building and supporting a team. You display high energy levels to deliver exceptional service, and a calm and controlled air of confidence in the kitchen. You might have experience with Italian cuisine including pizza (always an advantage) but it's not essential. We're more interested in skills and passion and a really good palate. You will be a strong multi-tasker and highly organised individual, who ensures that all processes are followed and delivers on Health & Safety and Food Hygiene at all times. Good understanding of English Language. You will need to live within a commutable distance of East London & already live in the UK. Sound like you? Please apply! Jr Sous Chef Benefits: - Working with a close knit team - A highly competitive remuneration package with bonuses - Joining an evolving brand that you can grow with - Extensive career development and training opportunities - A non-corporate environment - 28 days holiday Job Types: Full-time, Permanent Salary: £37000 - 40000 per year Benefits: - Discounted or free food - Store discount Schedule: - 10 hour shift - 12 hour shift - 8 hour shift - Day shift - Holidays - Weekend availability Supplemental pay types: - Bonus scheme - Loyalty bonus - Performance bonus - Quarterly bonus Ability to commute/relocate: - London, E8 3NJ: reliably commute or plan to relocate before starting work (required) Experience: - Chef: 2 years (preferred) Work Location: In person