Customer advisor jobs in WolverhamptonCreate job alerts

Clinical Nurse Advisor – Healthcare Digital Innovation \n £50,000 - £60,000 + Company Car or Car Allowance + Bonus + Excellent Benefits \n Reed Healthcare is delighted to be partnering with a leading healthcare technology organisation to recruit a Clinical Nurse Advisor. This is a fantastic opportunity for an experienced healthcare professional looking to move away from frontline clinical practice while continuing to make a significant impact across NHS organisations through digital innovation and service improvement. \n We are particularly keen to speak with senior clinicians, who have developed strong professional networks within the NHS and have experience influencing change, transformation, and the adoption of new technologies. \n The Role \n As a Clinical Nurse Consultant, you will act as the clinical voice within the organisation, helping NHS customers understand and realise the benefits of innovative healthcare technologies. Working closely with clinical, operational, digital, and executive stakeholders, you will support product demonstrations, clinical engagement, training, implementation, and customer success activities. \n This is a national role involving travel across the UK. \n Who We're Looking For \n We would love to hear from: \n\n • Registered Nurses, Midwives, AHPs, or other clinically qualified healthcare professionals.\n, • Individuals with substantial experience gained within acute hospital settings.\n, • Clinicians who have worked at a senior level within the NHS.\n, • Professionals who have led or supported digital transformation, innovation, EPR deployments, clinical systems implementation, or service improvement programmes.\n, • Individuals with established NHS networks and the ability to engage credibly with senior clinical and operational leaders.\n\n Particular interest will be given to candidates with backgrounds such as: \n\n • Senior Nurses who have championed digital innovation within acute care environments.\n, • Experienced Nurses with a track record of leadership, service improvement and transformation.\n, • Former Digital Leads or Clinical Informatics Leads who have led electronic patient record implementations and digital change programmes.\n, • Professionals with expertise in clinical safety, digital inclusion, patient engagement, health inequalities, or improving access to services through technology.\n, • Leaders who have worked collaboratively with NHS England, Integrated Care Systems (ICSs), regional transformation programmes, and professional networks to deliver large-scale change.\n\n What's on Offer \n\n • £50,000 - £60,000 basic salary\n, • Company Car or Car Allowance\n, • Bonus Scheme\n, • Pension & Life Assurance\n, • Healthcare Cash Plan\n, • 25 Days Annual Leave plus Bank Holidays\n, • Employee Reward & Discount Schemes\n, • Career Development Opportunities\n\n Why Apply? \n This role offers the chance to take your clinical expertise, NHS experience, and professional credibility into a rewarding consultancy position where you can directly influence how healthcare technology improves patient safety, staff experience, and clinical outcomes across the UK. \n For a confidential discussion or to apply, please contact Reed Healthcare today.

Exciting NEW Role Available! \n First Line Customer Support \n Based in Wolverhampton \n £13.45 per hour \n Full Time Rota Basis - Working hours between 5:00am and 11:00pm \n Temporary to permanent \n \n Our client is currently recruiting for a First Line Customer Support Advisor to join their growing company based in Wolverhampton. This is a fantastic opportunity to join an incredibly successful business that offers progression opportunities AND flexibility with hybrid working. If you have customer service experience, this role could be for you! \n \n Role Summary \n\n • Acting as the first point of contact to both internal and external customers.\n, • Managing incoming telephone calls/queries to client SLA standards.\n, • Managing outgoing telephone calls/queries.\n, • Managing customer e-mails to company quality standards.\n, • Logging incoming calls and emails into incident ticketing tool.\n, • Provide initial assessment of all incidents/requests, attempt to resolve, and/or refer to other support areas.\n, • Maintain high level of first-time fix rate to achieve Service Desk targets.\n, • Maintain detailed and accurate records of actions taken to support the incidents resolution.\n, • Maintain clear communication in line with company guidelines.\n, • Identify major incidents and escalate where required.\n, • Monitor all outstanding tickets and proactively manage personal workload.\n\n \n What we need from you! \n\n • Experience in a similar role is ideal bringing transferable Customer Service skills.\n, • Basic computer skills are required - confident use of MS Word, Excel, and Outlook to a basic standard.\n, • Excellent people skills are essential.\n, • Ability to manage own workload and take a proactive approach to your desk.\n, • Willingness to provide flexibility with shift rota patterns, as required by the business.\n\n \n Further Details \n\n • You will be provided with a rota in advance of your shifts, which will be of a varying hours and pattern. Rota will include 5 working days with 2 rest days however the rest days may not be consecutive.\n, • Flexibility around scheduling patterns is required to ensure service levels are maintained and hours are allocated fairly.\n\n \n If the above sounds of interest, please apply directly to the advert with your most UP TO DATE CV to best demonstrate your relevant experience. \n Adecco will make every attempt to contact individual applicants however in some cases this may not be possible and therefore we reserve the right to close the advert should sufficient applications be reached. \n \n Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. \n Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. \n Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. \n By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

Job Title: Sales Executive \n Location: Aldridge, West Midlands WS9 - office-based position \n Salary: £27,000 per annum \n Job Type: Permanent, Full Time \n About us: \n RV Astley is a British Interiors brand designing and supplying luxury lighting, furniture, mirrors and accessories to interior designers, retailers and the hospitality industry across the UK and beyond. \n We're looking for a friendly, organised and enthusiastic Sales Executive to join our growing team. If you enjoy working with people, solving problems and delivering excellent customer service, we'd love to hear from you. \n About the role: \n\n • Speaking with customers by phone and email\n, • Processing customer orders\n, • Answering product and order enquiries\n, • Supporting our trade and retail customers\n, • Following up on quotations and sales enquiries\n, • Keeping customer records up to date\n, • Working closely with our purchasing, warehouse and design team\n, • Providing general administrative support to the sales department\n\n About you: \n\n • Friendly, confident and professional\n, • Well organised with great attention to detail\n, • Comfortable with Microsoft Office\n, • A team player with a positive attitude\n, • Able to manage a busy workload\n, • Experienced in customer service or sales administration (experienced with Sage or CRM Systems is an advantage but not essential)\n\n What we offer: \n\n • 28 days holiday (including bank holidays)\n, • Contributory pensions\n, • On site parking\n, • Full training and ongoing support\n, • A welcoming team and a modern working environment\n\n If you'd like to join a growing British Interiors Brand, we'd love to hear from you. Please hit APPLY to send us your CV along with a short covering letter telling us why you'd be a great fit for the RV Astley team. \n Candidates with experience of; Sales Coordinator, Customer Service Advisor, Account Coordinator, Sales Administrator, Trade Sales Assistant, Order Processing Clerk, Interior Design Support, Client Relationship Administrator, Sales Support Specialist, B2B Account Executive, Showroom Assistant, Order Management Coordinator, Internal Sales Support, Customer Experience Advisor, Sales Office Administrator also be considered for this role.

Powered by Water, Driven by Purpose \n A leading water and wastewater retailer, Pennon Water Services (trading as Source for Business), supports over 150,000 businesses accounts across the UK. With a commitment to helping our customers lower their water use and save money, our team provide expert advice on water efficiency, leakage, and contingency. \n We’re proud to be part of Pennon Group, a leader in the UK water sector, working towards a greener future. Our goals? As well as lowering our carbon footprint, we’re working with partners to plant 300,000 trees, restore peatlands and supporting farmers and landowners to improve water quality and wildlife. \n Whether you’re starting out or seeking a new challenge, our scale and ambition create opportunities for you to shape your own career. \n Ready to make a splash? Join our team today. \n Commercial Sales AdvisorLocation: WalsallContract: Full-time, PermanentSalary: Competitive + excellent benefits \n Are you a customer-focused sales professional who enjoys building relationships, achieving targets, and delivering exceptional service? Join Pennon Water Services as a Commercial Sales Advisor and play a key role in supporting the growth of our business customer portfolio across the UK. About the role\n Working within our B2B Sales team, you will support business growth by acquiring, retaining, and developing relationships with small and medium-sized enterprises. You will manage inbound and outbound customer contact, provide quotations, secure contracts, and identify opportunities to increase the value of customer relationships through our range of services. \n You will also manage customer switching activity, ensuring customers enjoy a smooth and seamless transition while receiving an outstanding experience at every stage of their journey with Pennon Water Services. Key responsibilities\n\n • \n Acquiring new customers through inbound and outbound sales activity \n • \n Preparing quotations and securing contracts with prospective customers \n • \n Retaining existing customers through contract renewals and account management \n • \n Identifying opportunities to upgrade and grow customer accounts \n • \n Re-engaging former customers through targeted win-back activity \n • \n Building positive relationships with brokers and supporting a seamless switching process \n • \n Managing customer enquiries and delivering first-contact resolution wherever possible \n • \n Producing high-quality customer communications and correspondence \n • \n Maintaining accurate customer records and ensuring excellent data quality \n • \n Working towards individual and team sales and retention targets \nWhat we're looking for\n\n • \n Experience in sales, customer service, administration, or account management \n • \n Excellent verbal and written communication skills \n • \n Strong organisational skills and attention to detail \n • \n Proficiency in Microsoft Office, particularly Outlook and Excel \n • \n Confidence working across multiple systems \n • \n Ability to manage competing priorities and work independently \n • \n A proactive approach and a passion for delivering excellent customer service \n • \n Motivation to work in a fast-paced, target-driven environment \n • \n Ability to adapt to change and contribute positively as part of a team \n\n Ready to take the next step in your sales career? Join Pennon Water Services and help us deliver exceptional service whilst growing our business customer community. \n We believe in rewarding our people for their hard work and dedication. As our Commercial Sales Advisor, you'll enjoy: \n\n • \n Competitive Salary – Based on experience and skills \n • \n Annual Bonus Scheme – Recognising company performance \n • \n Pension Scheme – Helping you plan for your future \n • \n Healthcare Benefits – Access to employee assistance programs \n • \n Employee Discounts – On various products and services \n • \n Annual Leave – Take time to recharge with our holiday entitlement \n\n Closing Date: Monday 17th August 2026 \n We may close this vacancy early if we receive a high volume of applications. We encourage you to apply as soon as possible. \n Please note that the successful candidate will be subject to a mandatory DBS check as part of the on-boarding process. \n \n Be yourself, we like it that way. Together, we will build a culture of belonging, where inclusion is instinctive. Diversity is our strength and a reflection of our communities. We care, we value everyone, we celebrate uniqueness. \n Our core values, which are essential to our success, are: \n Be Rock Solid - Build trust and be trusted. Be the one we all look to and can depend on. \n Be You - We want you to bring your best everyday. Be yourself and make your mark in your individual way. \n Be the Future - Embrace change. Drive Progress. Own the challenge. \n

Thinking About a Career Change? Why Not Choose HR? \n If you've reached a crossroads in your professional life and are looking for a fresh start in a people-focused, rewarding industry then Human Resources might be exactly what you’re looking for. \n Many of our candidates come from diverse professional backgrounds retail, customer service, administration, healthcare, education, hospitality, and more. What they all have in common is the desire to do meaningful work, support others, and build a stable, long-term career. \n Our HR Career Change Programme \n We specialise in helping individuals transition into HR—starting with recognised qualifications and ending with real job opportunities. \n Whether you're working full-time, part-time, or in between roles, our online learning and personalised recruitment support can help you make a successful move into the HR profession often in just a few months.Please note that this is a training course and fees apply. \n Why Human Resources? \n The HR profession is growing steadily across all sectors. As businesses put more focus on employee wellbeing, development, and company culture, skilled HR professionals are more important than ever. \n Even entry-level roles in HR offer strong salaries, clear progression routes, and opportunities to specialise over time (in areas like learning & development, recruitment, employee relations, and more). \n Here are typical UK salaries at various stages of the HR journey: \n\n • HR Administrator - £27,000+\n, • HR Assistant - £30,000+\n, • HR Officer - £35,000+\n, • HR Advisor - £38,500+\n, • HR Manager - £55,000+\n\n And with hybrid and remote roles increasingly common in HR, the flexibility is there too. \n How It Works - Your 3 Step Journey Into HR \n Step 1 - CIPD Level 3 Certificate in People Practice \n The CIPD Level 3 Certificate in People Practice is the industry-standard entry point into Human Resources. It's assignment-based (no exams), and is delivered fully online with expert tutor support. \n\n • Accredited by the Chartered Institute of Personnel & Development (CIPD)\n, • Covers recruitment, employee relations, HR systems, and more\n, • Complete in approx. 10-12 weeks at your own pace\n\n This course not only boosts your employability—it also gives you the confidence and credibility to take the leap into a new industry. \n Step 2 - Tailored Recruitment Support \n Once you're qualified, our Recruitment Support Team will help you translate your background and new qualification into real job opportunities. \n We’ve been helping career changers break into new roles since 2007—and our 4.8 Trustpilot rating shows how serious we are about your success. \n You’ll get: \n\n • A professionally written, HR-focused CV\n, • Job-matching advice tailored to your experience and location\n, • Application support, interview prep, and mock interviews\n, • Ongoing 1-to-1 guidance to help you land your first HR role\n\n Step 3 - Start Your New HR Career \n Most of our candidates secure their first HR job within 3-6 months of qualifying—and often sooner if they’re based near a major town or city. \n And to give you confidence, we offer a Money Back Guarantee:If we can’t help you secure a role within 12 months of passing your qualification, we’ll refund your training fees. \n Flexible, Affordable, Achievable \n To make things easier, we offer flexible payment options to spread the cost of your training over 12 months—so you can get qualified without financial pressure. \n Ready to Make the Change? \n Enquire now and one of our experienced Career Consultants will contact you within 4 working hours to answer your questions and help you take the first step towards a new, rewarding career in Human Resources.

Join us at a pivotal moment, where investment operations expertise, data integrity, and process excellence come together to underpin effective LGPS pooling and deliver strong outcomes. The Private Markets Operations Analyst plays a key role within the Investment Operations team, which provides essential support to the Investment function. This position is responsible for ensuring the smooth and accurate processing and support for new investment activity and life cycle support of existing investments. The role involves daily interaction and collaboration with internal teams across the firm, primarily the Investment teams but also including Client Services and Compliance, as well as with key external partners such as the Fund Administrator/Accountant, technology vendors and the General Partners. The successful candidate will contribute to the continuous improvement of operational processes, support the implementation of investment strategies, and help ensure regulatory and procedural compliance in line with best practice and LGPS Central’s commitment to excellence in asset management. What you'll be doing: As our Investment Operations Analyst (Private Markets), here's an insight into what you'll be getting up to: Fund and LP Administration • Provide operational support to Fund Managers., • Preparing cashflow notices and managing cashflow activity with investors and General Partners., • Bank and cash management and reconciliation, • Managing foreign exchange requirements, • Monitoring, processing and payment of invoices, • Oversight of the Fund Administrator for outsourced services including reviewing ongoing KPI and SLA performance, • Resolving investor queries, • Supporting internal audits, • Contribute to the development of the Target Operating Model, • Ad-Hoc project support Accounting and Reporting services • Maintaining investment and accounting records, • Reconciling financial statement line items, • Supporting valuation of investments, • Annual accounts preparation in compliance with FRS 102, • Preparing performance calculations, • Annual financial statement audit liaison, • Cost transparency reporting, • Preparation of quarterly performance reporting Regulatory and compliance • Periodic monitoring and review of the investors admitted and entities activity, • Compliance monitoring and reporting, • Formulating and implementing detailed compliance procedures in relation to applicable regulatory requirements., • Preparing AIFMD Annex IV reporting, • Liaising with tax advisor for partnership tax compliance and tax structuring, • Ensuring compliance with Limited Partnership Agreement for administrative functions About Us LGPS Central (LGPSC) Ltd is the FCA regulated asset manager for fourteen local authority pension funds across the Midlands. LGPSC is jointly owned on an equal shares basis by those Partner Fund, and it is responsible for managing £100bn+ of their assets. It is one of six Local Government Pension Scheme (LGPS) asset pools in the UK. LGPS Central’s Partner Funds are: • Cheshire Pension Fund, • Derbyshire Pension Fund, • Leicestershire Pension Fund, • Nottinghamshire Pension Fund, • Shropshire Pension Fund, • Staffordshire Pension Fund, • West Midlands Pension Fund, • Worcestershire Pension Fund, • Gloucestershire Pension Fund, • Hampshire Pension Fund, • Sulfolk County Council, • Wiltshire Pension Fund, • Norfolk Pension Fund, • Oxfordshire Pension Fund The Company is committed to responsible investment and has made responsible investment a core part of the investment process in every asset class. LGPS Central offers a friendly and diverse, hybrid working environment with a range of employee benefits. The Company moved to new premises at i9, Wolverhampton Interchange in January 2022, close to local transport links. Our objective is to be a leading investment management company working with and for our Partner Funds. With a focus on value for money and performance we want to aspire to be one of the best because this is how we will deliver the superior investment returns and low costs for our Partner Funds Requirements • Previous Fund Administration and/or Fund Accounting experience for Private Market investments, from either an Asset Management or Fund Administrator background., • Some previous experience of supporting any of Private Equity, Private Debt, Infrastructure, Property investments is a must., • An understanding of the roles played by an Outsourced Administrator., • Any experience of Charles River, eFront or similar platforms would be an advantage., • Competent grasp of the ‘life of a trade’ structure, knowledge of investment and accounting requirements and preparation of call and distribution notices., • Understanding of regulations pertaining to Private Market investments., • Proven track record of outstanding customer service, ideally servicing Financial Institutions., • High attention to detail, analytical., • Able to communicate complex and highly-technical matters in a way which is understandable and relevant., • Confidence when communicating., • Strong reasoning and problem-solving skills, able to develop pragmatic solutions to complex problems., • Able to build effective relationships across all levels of the company., • Highly organised and able to work to deadlines and manage competing priorities under significant time pressures., • Strong interpersonal, communication and people management skills., • Ability to challenge appropriately., • Ability to think outside the box. Qualifications: • Degree level or equivalent What do we offer? We are proud to provide our people with a premium and exclusive benefits package and we are continually improving the rewards we offer. Here are a few of the valuable rewards that you will enjoy: • Competitive salary, • An enhanced and generous Pension Scheme, • 30 days' paid holiday plus bank holidays, • 2 days paid volunteering days, • An extra paid Company Day in addition to paid holidays, • Excellent Learning & Development Opportunities, • Welfare and Family friendly policies, • Enhanced pay for new parents, • Access to our Employee Assistance Programme 247 Health & Wellbeing Support, • Vitality Private Medical Insurance, • Hybrid Working, • Company Service Awards, • Cycle to work scheme, • Company Electric Vehicle Scheme, • Winner of the Cultural Awareness Initiative of the Year FT Advisors Diversity in Finance Awards 2023, • Winner of Diversity and Inclusion Award LAPF In Investments Award 2023, • Winner of LAPF Investment Innovation, • Winner of Pool of the Year 2025

Our client has become one of the countrys top sales and customer service and marketing companies, with associated sales and customer service companies both nationally and internationally. Due to significant growth in client demand, customer service opportunities have become immediately available wit

Customer Service Advisor Willenhall | Hybrid Working | Up to £27,800 + Excellent Benefits SFR Recruitment Solutions are delighted to be partnering exclusively with a market-leading manufacturer and supplier within the door hardware and security solutions sector in the search for a Customer S

We think we are more than just a delivery company.We know each item tells a story and we know that for someone, somewhere, it'll make their day, or not - if we fail!.We are a leading independent parcel, mail and logistics services company operating throughout the UK and Ireland delivering the import

Monday to Friday flexible between 8am-6pm Temp to Perm We are currently recruiting for a role at the RAC in Walsall to work alongside one of their third party clients, one of the most recognisable names in the automotive industry.Based next to the M6, the RAC office is ideally located, with

Internal Customer Sales Advisor.

We are open to applicants to do not live local to the company site, however, you will be required to travel to the office every 3 to 4 months for training or meetings.

Job description Trade Parts Specialists - Mercedes-Benz Warrington FULL TIME & PART TIME AVAILABLE Want to be the best you can be? It's what drives us too. Working in our parts department as a Parts Advisor you will be a key part of the Retail Centre. You will have excellent communication and organisational skills to deal with customers face to face or over the phone, providing an outstanding customer service to all customers. As part of a successful, global automotive group, you'll broaden your experience across both sites and brands. And with the right support from us, you'll be able to progress as high as you can aim. What we can offer you Enjoy 33 days of annual leave (including bank holidays) to rest and recharge Save money every day with our exclusive retail discounts Drive a great deal with discounts on new and used cars, plus servicing offers Plan for the years ahead with our company pension scheme Balance home and work with our industry-leading family-friendly policies designed to help you spend more time with the people that matter Commute for less with our cycle-to-work scheme Prioritise your wellbeing with dedicated support for you and your family 24/7 access to healthcare professionals , ensuring you get the expert advice you need quickly and easily Make a difference with a paid day to volunteer in your community Invest in your future with our company share purchase plan Earn financial rewards when you refer a friend to join the team Keep learning and growing with our training and development opportunities for everyone. Life assurance with the option to increase cover We're open to flexible working options - just ask What you'll do day to day Handle Trade Enquiries - Respond to inbound requests via phone, email, and platforms like WebParts, accurately identifying and quoting parts. Process Orders & Apply Discounts - Raise orders, quotes, and invoices in the DMS, applying relevant trade discounts and upselling related parts. Support Account Setup & Maintenance - Assist in onboarding new trade accounts and maintain accurate customer details, pricing, and delivery preferences. Follow Up & Reactivate Accounts - Conduct outbound calls to follow up on quotes, re-engage lapsed accounts, and promote current campaigns. Coordinate Fulfilment & Dispatch - Liaise with warehouse and delivery teams to ensure timely dispatch and communicate delivery updates to customers. Monitor Credit & Resolve Queries - Work with credit control to flag overdue accounts and resolve invoice issues (without handling collections). Drive Sales & Upsell Opportunities - Identify associated parts and consumables to support first-time fixes and increase average order value. Track KPIs & Customer Satisfaction - Monitor performance metrics like sales volume, order accuracy, and customer feedback to support continuous improvement. Helpful skills and qualifications Don't worry about ticking off every single skill here - if you care about delivering great experiences as much as we do, we want to hear from you. Previous experience in a sales or customer service role, demonstrating the ability to achieve targets and build relationships Ability to deliver first-class customer service with energy and enthusiasm Strong organisational skills with the ability to meet deadlines, with excellent attention to detail Exceptional listening and communication skills, focused on understanding customer needs Must hold a valid UK driving licence We value diversity and believe it strengthens our team. If you don't meet every requirement listed but are enthusiastic about this role and eager to learn, we encourage you to apply. Be part of something big Group 1 Automotive is on an exciting growth journey. We are home to over 7000 colleagues dedicated to providing exceptional customer service, with 114 dealerships in the UK, representing 21 brands at the forefront of automotive retail. But you don't need to love cars to work with us - just need to share our mission to create outstanding and trusted experiences for our customers, our partners, and our people. Our Values At Group 1 Automotive we pride ourselves on our five core values that are incorporated in all we that do. Respect - Integrity - Transparency - Teamwork - Professionalism These are the principles that every member of our team lives by, whether that be business functions, customer interactions, how we interact with the local community and even how we view each other in the team. TPBN1_UKTJ

Monday to Sunday 5pm-2am (full flexibility required to work shifts within these times).Office based – At our iconic Bescot Headquarters.Training Provided – 2 weeks Monday to Friday training.Be the difference when it matters most.When someone breaks down, it’s more than just a vehicle issue - i

£12.71 per hour plus uncapped bonus Monday to Friday 9am-2pm Ongoing Temporary Position Office based – At our iconic Bescot Headquarters Be the difference when it matters most When someone breaks down, it’s more than just a vehicle issue - it can be stressful, disruptive, and sometimes unsafe. That’s where you come in: As a Resolution Specialist, you’ll be the calm, capable voice who takes control in that moment. You’ll solve problems, provide reassurance, and make sure our members get the help they need - quickly, safely, and with confidence. What you’ll be doing -Taking ownership of breakdown calls, working quickly to understand the customer’s situation and any vulnerabilities -Assessing cover and identifying the best solution - from remote fixes through to arranging assistance or onward travel -Managing the situation end-to-end, from the first call through to resolution -Keeping members informed with clear, proactive updates so they always know what’s happening What we’re looking for -Experience in delivering stand-out customer service under pressure (contact centre experience is helpful, but not essential) -The ability to build trust quickly and communicate with confidence and clarity, especially in challenging situations -Strong problem-solving skills and sound judgement under pressure -Confidence using multiple systems and handling information accurately -A proactive mindset - you take ownership and see things through

Job Description and Person Specification Job Title: CS Advisor Department: BJS Extra Reporting to: Manager _ Job Summary Act as a key point of contact for customers on the day of delivery and installation services, ensuring a smooth, professional, and customer-focused experience from start to finish. Provide clear communication, manage expectations, and coordinate effectively with internal teams to resolve issues quickly and maintain high levels of customer satisfaction. Main Duties Act as the main point of contact for customers on the day of delivery and installation services, providing timely updates and ensuring a seamless service experience. Respond to customer queries and complaints promptly, ensuring all issues are acknowledged, logged, and resolved within agreed timeframes. Maintain clear and consistent communication with customers throughout the delivery process to manage expectations effectively. Liaise with internal departments such as transport, warehouse, and operations to coordinate resolutions and ensure efficient delivery service. Update customer service databases, trackers, and CRM systems in real time with accurate and detailed information. Perform customer verification checks in line with company procedures to ensure data accuracy and security. Follow up on customer interactions to confirm issues have been resolved and service expectations have been met. Proactively escalate complex or unresolved issues to senior team members or management when required. Contribute to maintaining high levels of customer satisfaction through professional communication and effective problem-solving. Required Skills, Competencies and Experience Strong communication skills, both written and verbal Ability to remain calm and professional under pressure Excellent attention to detail and accuracy in record keeping Strong problem-solving and decision-making abilities Ability to multitask and manage workload in a fast-paced environment Strong teamwork and cross-departmental collaboration skills Customer-focused mindset with a commitment to service excellence

Our mission relies on a team full of inspiring, customer obsessed people, and we're looking for a Customer Service Advisor with excellent communication skills to deliver a first-class customer experiences across email, calls, and live chat. Customer Service Advisor (12month Fixed Term Contract). Use

This is an excellent opportunity to join the team as a Customer Service Advisor on a full-time permanent basis. Our client is seeking a motivated and customer-focused individual with strong verbal and written communication skills.

Italian Parts Sales Advisor Derbyshire (commutable from Derby & Nottingham) Competitive Salary + Excellent Benefits Are you passionate about the automotive industry and enjoy helping customers solve technical challenges? We're recruiting on behalf of a well-established and growing automo

As a Customer Service Advisor, you'll be the first point of contact for customers, helping with account enquiries, providing support, resolving issues, and delivering an outstanding customer experience on every interaction. We're recruiting Customer Service Advisors to join one of the world's most r

Planview is hiring an experienced Customer Value Advisor, reporting to a VP, Customer Value Advisory aligned to your region. Develop customer champions and advocacy relationships, sourcing referrals and connecting customers to the broader Planview community. You thrive in VP- and C-suite conversatio

Are you enthusiastic about delivering exceptional customer service? Do you excel at staying composed while communicating and solving problems to ensure customers feel supported? If so, join us as a Customer Service Advisor and enjoy all the rewards of working for a dynamic team!. You don’t have to

Have relevant experience within a contact centre customer services function dealing with customer after sales service queries, requests and correspondence by phone, e-mail, post and face-to-face. AXS, a leading global ticketing, data, and marketing solutions provider, are hiring Customer Advisors fo

Customer Experience Advisor | S1 | Retail Banking | Alton & Petersfield Twin Location. Developing your knowledge of services and products to help our customers. Identifying new ways to improve the customer experience.

Virgin Media O2 is looking for a friendly Retail Advisor to help customers choose from our range of mobile, broadband and TV options. The role involves flexible shifts across opening hours, including evenings and weekends, with a strong focus on customer satisfaction and trust.

Customer Experience Advisor | S1 | Retail Banking | Weymouth. Whether you're helping someone with a simple cash transaction, aiding them with technology in the banking hall, transacting with them over the phone or protecting your customers against fraud and scams, you'll never know what the next cha

Customer Sales Advisor (Fluent in English and French!) Location: Wimbledon Salary: £28k + Bonuses Hours: 8:30am to 5:30pm, Monday to Friday - Fully Office Based Start Date: August 2026 Requirement: Fluent in both English and French (written and spoken)! - ESSENTIAL About the Role We are recruiting

The Metering Advisor will ensure SLA-compliant metering support for Yu Energy customers and work closely with internal teams to resolve complex inquiries and maintain robust processes. You will develop system knowledge, build strong relationships across departments, and contribute to a high standard

Who We’re Looking For Thrives in a team environment Excellent communication skills and loves talking to customers A good level of numeracy and self-motivation What You’ll Do Sales and Customer Service Convert sales and help customers make informed decisions Achieve sales targets by m

Halfords is hiring for a customer-focused role in the retail sector. You will help customers, demonstrate products and explain services, while learning product knowledge and developing skills through extensive training.

BH Live Active – Corfe Mullen is seeking a Casual Customer Services Advisor to join our busy team near Poole. As a Casual role, you will assist in maintaining the centre’s services, provide high-quality customer support, and ensure the customer areas remain tidy. The role offers flexible working

Got a knack with customers? Ideally, you already have Retail sales experience but if you’ve worked in another customer focused sales environment, we’re likely to be a great fit for each other. To Be Successful In This Role You Will Need * Experience of delivering great customer service, ideally

You'll provide exceptional customer service and support our management team to achieve sales targets. Your role will include helping customers in store, ensuring great communication, and being a brand ambassador. Join Reiss Limited as a Sales Advisor in England on a full-time, permanent basis.

New Look in the United Kingdom is seeking a Sales Advisor to deliver an exceptional omnichannel shopping experience. You’ll inspire customers to express themselves with the latest fashion, support online and in-store journeys, and contribute to a friendly, inclusive store culture that drives resul

An NVQ Level 2 in Customer Service following the completion of the apprenticeship (15 months). As part of your apprenticeship, youll complete a 15-month NVQ Level 2 in Customer Service.

Our ‘right shore’ delivery model offers solutions covering complete customer lifecycle across Healthcare, Telecommunications & Media and Banking, Financial Services & Insurance verticals. The role includes liaising with customers and insurance companies, explaining outcomes clearly, and providin

As a Customer Service Advisor, you will support customers across multiple channels, delivering a first-class experience and helping to strengthen long-term customer loyalty. Previous customer service, customer support or customer-facing experience. Customer Service Advisor – Swedish & Danish Speak

Working within a similar customer support / customer service role, preferably dealing with business customers. Customer Support Advisor - Annesley, Nottinghamshire - £26,000 - £28,000 + Benefits. This is a great opportunity for a customer support advisor to join an exciting business in Annesley, N

We are looking for a passionate and customer-focused Customer Support Advisor to join our team. In this role, you will deliver a first-class customer experience by effectively managing customer enquiries, processing orders accurately, and providing tailored solutions that exceed expectations. Strong

Do you have experience supporting customers in a busy, high-volume environment and enjoy solving queries from start to finish? Maxwell Bond is partnered with one of the UK's leading contractor payroll providers who are looking for a Customer Care Advisor to support contractors with everything from o

Manpower has a fantastic opportunity for the right candidate to become an IT Customer Advisor, working with our client, Capgemini. In this role, you will be the first point of contact for customers, providing 1st line IT support a.