Customer advisor jobs in United Kingdom - Page 3

Change Strategy & Planning Lead, Operations Excellence Location: London Type: Permanent About the Role The Strategy & Planning Lead plays a critical role in shaping and driving the strategic agenda of the Operations Excellence function within a well known insurance company. Reporting into the Head of Operations Excellence, there will be a strong focus on developing value propositions that can transition into formal programmes of work, conducting internal strategic assessments on organisational objectives and external analysis of peers and how the business can compete to become a top‑quartile organisation. This role will also help shape service models for the Operations organisation, developing future‑state personas to support the policy lifecycle and driving implementation of those models through strategic programmes. The role combines strategic foresight with execution discipline, ensuring business priorities align with organisational objectives and deliver measurable outcomes across operations. Key Responsibilities Strategic Planning & Alignment • Partner with the Head of Operations Excellence to shape the operating model and roadmap for the Operations Excellence function, its capabilities and value proposition, • Develop operating and service model designs to enable efficient operations with a focus on quality of service, automation, and scale, • Develop materials, including strategic playbooks, to articulate the value of key Operations Excellence initiatives and secure stakeholder buy‑in, • Apply planning and analysis skills to effectively solve complex business issues, • Develop knowledge of developments and advancements inside and outside the insurance industry and translate these into relevant recommendations, • Partner with Operations leadership to assess and align initiatives with overall strategic goals, • Design and implement common frameworks to embed across the organisation, • Support process optimisation, standardisation, and automation initiatives across Operations, • Champion continuous improvement and data‑driven methodologies (Lean, Six Sigma, Kaizen) to enhance efficiency and customer experience, • Establish, monitor, and assess KPIs, KRIs, and dashboards to translate performance into insight and action, • Conduct periodic business reviews, highlighting achievements, challenges, and corrective actions, • Act as an advisor to the Head of Operations Excellence and Operations stakeholders on strategic initiatives and transformation efforts, • Engage and influence cross‑functional teams, building strong partnerships with underwriting, claims, IT, finance, and risk, • Monitor insurance industry trends, regulatory changes, and competitive activity, • Provide insight and recommendations to support long‑term success Experience & Skills • Experience in strategic planning, operating model design, consulting, or change delivery is highly desirable, • Excellent verbal and written communication skills with the ability to engage effectively with senior stakeholders, • Strong team player with the ability to build and maintain cross‑functional relationships, • Ability to analyse and solve complex business problems, • Capability to articulate complex issues and solutions in a clear and logical manner, • Experience owning initiatives from planning through to delivery, • Comfortable working in a fast‑changing environment with incomplete information About the Company The organisation is a well known insurance company with a strong market reputation and global presence. It is committed to putting people first and fostering an inclusive environment that supports career development, diversity, equity, and continuous improvement. The Operations Excellence function plays a key role in driving efficiency, innovation, and strategic delivery across the business.

About the Company An exciting opportunity has arisen for a Legal Counsel / Senior Legal Counsel to join a high-growth, fast-evolving business operating at the intersection of technology, logistics, retail, and e-commerce. This organisation is undergoing a significant period of expansion and transformation, making it an excellent time to join a business where the legal team plays a central role in supporting strategic growth, commercial delivery, and operational development. About the Role This is a broad, commercially focused in-house legal role offering strong exposure to senior stakeholders, complex contracting work, and the opportunity to contribute to a business scaling rapidly in a dynamic sector. This is a high-impact commercial legal role with wide-ranging responsibility across contractual, operational, regulatory, and strategic matters. The successful candidate will play a key role in supporting the business on a broad range of complex commercial agreements, helping to drive business initiatives while managing legal and commercial risk in a pragmatic, solutions-focused way. This is not a purely process-driven contracts role. It requires someone who is confident operating in a fast-paced, non-standard environment, with strong judgement and the ability to work closely with cross-functional teams. There is also a strong progression opportunity for the right individual as the legal function continues to evolve and grow. Responsibilities • Draft, review, and negotiate a high volume of complex commercial contracts, • Partner closely with commercial, sales, operational, and business teams to support strategic initiatives and growth, • Advise on a broad range of commercial partnerships and business arrangements, • Support property and location-related contractual matters where relevant, • Identify legal and commercial risk while helping stakeholders achieve practical business outcomes, • Assist with business transformation and integration-related legal work, • Advise on a range of operational and day-to-day legal matters, • Support on consumer-facing issues, including customer terms, complaints, marketing, and digital/customer experience matters, • Provide advice on regulatory and compliance issues, including data protection and consumer law, • Work with internal teams on claims, disputes, and service-related legal matters, • Contribute to legal process improvement, contract governance, and scalable legal frameworks, • Act as a trusted, commercially minded advisor across the business Qualifications • Qualified lawyer with strong private practice and/or in-house training, • Ideally 4–5 years’ PQE, although candidates outside this range may still be considered depending on experience Required Skills • Strong background in commercial contracts, including drafting and negotiating complex agreements, • Excellent technical drafting skills and strong attention to detail, • Commercially astute, with the ability to balance risk with business objectives, • Comfortable operating in a fast-paced, high-growth environment, • Experience partnering with sales, commercial, and operational stakeholders, • Strong interpersonal and stakeholder management skills, • Proactive, adaptable, and solutions-oriented approach Preferred Skills • Experience in sectors such as retail, FMCG, e-commerce, logistics, telecommunications, technology, or fintech would be advantageous Pay range and compensation package Join a business at a particularly exciting stage of growth and transformation. Broad and varied role with exposure to commercial, operational, and strategic legal matters. Opportunity to work closely with key internal stakeholders across the organisation. Fast-paced, collaborative, and commercially driven environment. Strong long-term career progression potential. Chance to help shape and develop the legal function as the business continues to scale. Equal Opportunity Statement We are committed to diversity and inclusivity in our hiring practices.

Role title: Customer Experience Assistant We are currently recruiting in the Sophia Webster HQ for a Customer Experience Assistant. The role is based 4 days per week in Head Office with a day hybrid from home. We would love to hear from anyone who is passionate about delivering the ‘Sophia Webster’ brand experience to our customers across all channels. What you will be responsible for: · Liaising with customers across email, live chat, WhatsApp, social media and phone lines. · Resolving all questions, queries and complaints in an efficient and timely manner. · Going above and beyond and seeking out the right resolution on a case-by-case basis by embodying the Sophia Webster tone of voice and ethos whilst giving your own personal touch to each interaction. · Working in conjunction with other teams and third-party providers to resolve customer issues including and not limited to delivery, returns, repairs, website and account support and product information. · Communicating effectively with members of the Sophia Webster team across all business functions to ensure each customer has the best possible experience. · Identify trends in customer behaviour and product quality and flag to the relevant departments. · Assist with product send-outs from Sophia Webster HQ in London. · Gaining insightful customer feedback through effective interactions across all channels and review websites and sharing across the brand. About the ideal candidate: You are a self-starter, fast-paced, adaptable and resilient. You are super organised and passionate about customers receiving the best possible service and always willing to go above and beyond and think outside of the box. Ultimately when you face a problem you seek to resolve it. • Excellent written communicator, • Friendly and personable, • Experience in retail and online Customer Service with a high-end retailer or brand., • Shopify, Gorgias or other similar platform experience desirable., • Available to commute to our studio in Stratford, E15. WORKING AT SOPHIA WEBSTER We have set a high bar to create the current small but mighty Sophia Webster team. We are looking for talented, hardworking and capable people with the right values, who want to do their best work with us. We offer in return: • Great learning opportunities in a fast paced entrepreneurial environment;, • Strong career progression;, • Fair and competitive salaries;, • Generous product allowance;, • 25 days holiday plus bank holidays. Agency? Please note that we have our own in-house recruitment marketing and search functions and will not accept any third party CV’s/Applications from anyone unless invited to do so.

Pre-Sales Consultant – EMEA Core Banking AI | SaaS Platform UK (Hybrid) | EMEA Coverage The Opportunity We’re partnering with a high-growth AI-driven SaaS provider transforming core banking technology across Europe. As part of continued expansion, they are hiring a Pre-Sales Consultant (EMEA) to play a pivotal role in driving enterprise deals with Tier 1–3 banks and financial institutions. This is a customer-facing, strategic role at the intersection of banking, AI, and cloud technology, working alongside sales, product, and delivery teams to shape complex solutions and win new business. The Role As a Pre-Sales Consultant, you will: • Partner closely with Sales to support new business and expansion opportunities across EMEA, • Lead discovery sessions with banks to understand business, technical, and regulatory requirements, • Design and present AI-powered core banking solutions tailored to client needs, • Deliver compelling product demonstrations, workshops, and POCs, • Translate complex technical concepts into clear business value propositions, • Support RFP/RFI responses and contribute to solution architecture and proposals, • Act as a trusted advisor to senior stakeholders across IT, Operations, and Digital Transformation teams Your Profile Essential: • Proven experience in Pre-Sales / Solution Consulting / Sales Engineering within banking or fintech SaaS, • Strong understanding of core banking systems (lending, payments, deposits, or digital banking platforms), • Experience selling into financial institutions across Europe (EMEA exposure essential), • Ability to engage both technical and business stakeholders, • Exposure to AI / ML / data-driven platforms in financial services, • Knowledge of cloud architectures (AWS, Azure, GCP), • Experience with modernisation / core transformation programmes, • Fluency in an additional European language (e.g. French, German, Spanish, or Italian) Why Join? • Work at the forefront of AI innovation in banking, • Join a fast-scaling SaaS business with strong backing and market traction, • High visibility role with direct impact on revenue and growth across EMEA, • Collaborative, international environment, • Competitive salary + bonus + equity potential Apply Now If you’re a commercially minded Pre-Sales professional with a passion for banking transformation and AI, we’d love to hear from you. UK-based candidates preferred. Sponsorship may be considered depending on experience.

Industry: Designer toys and collectible pieces Location: Canary Wharf, London Job type: Full time Permanent About POP MART POP MART (09992.HK) is a leading global company in the trend culture and entertainment industry. Centered around IP, POP MART has built a comprehensive platform for creative incubation and IP operation, empowering global creators while delivering exciting products, services and immersive entertainment experiences to consumers. POP MART identifies and nurtures emerging artists and designers worldwide, creating popular character IPs through a well-established development and operation system. Our portfolio includes iconic characters such as MOLLY, SKULLPANDA, DIMOO, THE MONSTERS and Hirono. POP MART operates over 500 physical stores and more than 2,300 Robo Shops across more than thirty countries and regions, and through multiple cross border e commerce platforms reaches audiences in over ninety countries and regions, bringing joy to young consumers around the world. POP MART has developed a comprehensive IP commercialisation ecosystem that spans multiple industries, deepening emotional bonds between fans and IPs while exploring broader opportunities for value creation. Our ventures include the world’s first immersive intellectual property themed park in the art toy industry, the expansion of its IPs into global markets through licensing and co-branding with leading global brands, and the curation of art toy expos and intellectual property themed exhibitions internationally. In Europe, POP MART has built a strong presence in key markets including the United Kingdom, France, Italy, Germany, the Netherlands and Spain, and is expanding into new high potential markets. Our expansion brings POP MART closer to European fans and offers new ways for them to connect with our IPs and stories. For more information, please visit and our LinkedIn Career page. What to Expect POP MART is a fast-paced company with a young and multicultural team where you can expect to: • Contribute to a fast-growing European business that combines retail, art, and creative storytelling, • Work with passionate teams across different countries, all connected by a shared love for designer toys and unique customer experiences, • Grow your skills through hands-on projects, collaborative learning, and opportunities to explore new ideas Benefits POP MART offers our employees: • Monthly appreciation gifts featuring our latest POP MART designs, • A structured bonus scheme linked to both company and individual performance, • 25 days of annual leave, in addition to bank holidays, • 4x life insurance, together with group medical and travel insurance, • A confidential Employee Assistance Programme, alongside access to a discount platform for selected online retailers, • Training and development programmes, together with regular team events that encourage learning, collaboration, and celebration The Role and Candidate We are seeking an HR & Employee Relations Specialist to join our UK People team on a full time basis. This role will support both retail and office populations and will play an important part in strengthening POP MART’s employee relations approach across the UK. The role is responsible for managing employee relations matters, supporting managers on people issues, and helping to build a more consistent and compliant ER framework. This includes leading investigations, reviewing and developing policies, improving process standards, and supporting capability building for managers across a fast paced retail and office environment. The successful candidate will bring solid experience in UK employee relations, sound judgement, and a practical approach to handling sensitive people matters. This role would suit someone who is confident working in a commercially driven business, understands the realities of supporting frontline retail operations as well as office teams, and is able to balance casework with policy and process improvement. Responsibilities • Manage employee relations cases across the business, including disciplinary, grievance, absence, capability, conduct, and other workplace matters, ensuring a fair and consistent approach in line with company policy and UK employment law, • Lead or support investigations, hearings, and case documentation, and ensure matters are handled thoroughly, sensitively, and within appropriate timelines, • Provide guidance to managers on employee relations issues, people policies, and risk considerations, escalating more complex matters where appropriate, • Support people managers across both retail and office functions on day to day ER matters, helping to strengthen confidence and consistency in people management practice, • Review, draft, and update HR policies, procedures, templates, and guidance notes to ensure legal compliance and practical application across the business, • Build and maintain clear ER processes, case management standards, and escalation routes to improve consistency and decision making, • Deliver training and guidance for managers on core ER topics such as disciplinary process, grievance handling, performance management, absence management, and investigation practice, • Monitor ER trends and case themes, and provide regular insight to support risk identification, policy improvement, and better people management practice, • Work closely with HR colleagues and business leaders to support a positive workplace culture and strengthen manager capability, • Liaise with external legal advisers where required, ensuring advice is interpreted and applied appropriately within the business context, • Support wider HR projects and policy initiatives relating to compliance, employee experience, and people process improvement Required Qualifications • Proven experience in HR with strong employee relations exposure, ideally in an HR Advisor, ER Specialist, or similar role, • Solid understanding of UK employment law and practical application across disciplinary, grievance, absence, capability, and investigation matters, • Experience managing ER cases independently, with sound judgement and strong attention to detail, • Strong written and verbal communication skills, with the ability to handle sensitive matters clearly and professionally, • Good organisational skills and the ability to manage multiple cases and priorities at the same time, • Confidence working with managers at different levels and providing practical, balanced advice, • High level of discretion and professionalism when dealing with confidential matters Desirable but Not Essential • CIPD qualification, ideally Level 5 or above, • Experience in a retail business or other operational, people intensive environment, • Experience supporting both office and frontline employee populations, • Experience working in an international or fast paced growth business If you are excited to be part of POP MART’s journey and believe you have the skills and passion to contribute, click Apply Now and send us your CV.

About the Company Reporting to the Commercial Operations Leader. Your goal will be to provide outstanding customer service to our clients. You will be a confident communicator both on the telephone and via any written communication. You will be required to work well under pressure and ensure your invoicing responsibilities are completed within the timelines set for you. About the Role Key responsibilities of the role are: • Responsible for client satisfaction and responding to incoming calls and emails., • You will accurately complete job bookings, deal with any customer queries and action any other administration duties assigned to you., • You will prepare invoices for all your customers on a weekly basis to be checked by the Head of Customer Service., • Maintain database for all clients and ensure all information is up to date., • Ensure strong working relationships are developed with all internal stakeholders, including our Sales, Transport and Finance teams., • This role will see you not only maintaining current customer relationships, but you will also be creating and building new ones., • This position will see you contacting lapsed clients with the aim of becoming active customers again. Qualifications • Advanced level of Microsoft Office skills., • Ideally have previous exposure to the Waste Management and Recycling industry., • Essential to have previously worked in a Customer Service environment. Required Skills • Be self-motivated with an analytical mind and a keen eye for detail., • Ambitious dynamic go-getter with a real can-do attitude., • Confident communicator, both verbal and written., • Good team player as you will be required to work with a range of personnel internally and externally., • Work well under pressure and to set timelines in a professional manner., • Experience of working in a fast-paced environment.

A Danish speaker is urgently needed for a financial services company to support their growing multilingual Sales Team. You will be based in a stunning office in Canary Wharf, London providing your expertise in delivering an excellent level of customer and administrative support. As a Client Service Associate will be in the front line of maintaining and developing the Danish clienteles by advising the company’s products in order to meet the clients demands. Due to the level of training involved, you will have the opportunity to progress your career within the company and learn new skills. Your responsibilities will include: • Collecting all relevant information from clients to set up new accounts, • Build relationships with clients within the banking sector and assist with administrative duties, • Collaborate with the Denmark's Sales team and the investment advisor to manage the daily workload The successful candidate must be detail-oriented and possess strong analytical, communication, and organisational skills, be productive and driven to provide the highest level of client services. This is a junior role which will give you the opportunity to build your career path within the financial service and engaging in a positive and encouraging work environment where hard work will be rewarded. You will be working from the office in Canary Wharf, East London, Monday-Friday, 9am-6pm. A generous benefits package is offered! They do offer visa sponsorship and a relocation package. Profile: • Required to be fluent in Danish and English, both written and spoken, • Experience as a Client Service, Customer Service Advisor, Client Support, Client Service Associate within the financial or banking sector is desirable, • Degree within finance, banking or economics is desirable, • Demonstrable problem-solving skills and a strong customer focus

Technical Success Manager – Deep Technical Backup & DR Specialist Specialist Managed Service Provider £70,000–£75,000 Base + Bonus London Hybrid – 3 days a week We are hiring a Technical Success Manager to join a highly technical Customer Success team within a specialist MSP delivering enterprise backup, disaster recovery, and cyber resilience services. This is a senior technical position for someone with deep expertise in backup and DR technologies who can act as the trusted technical authority for customers. You will sit at the intersection of customer success, engineering, and product — owning technical relationships, driving platform adoption, and ensuring customers have confidence in their recoverability strategy. We are looking for someone who understands complex backup environments in depth and can confidently engage with infrastructure teams, architects, IT leadership, and vendor engineering teams. If backup is your specialism and customers trust you because of your technical expertise, this role is built for you. What you’ll be responsible for • Acting as the primary technical contact across a portfolio of strategic customer accounts, • Owning deep technical understanding of customer backup, DR, and cyber resilience environments, • Leading technical discussions around architecture, recoverability, performance, and ransomware resilience, • Translating business requirements into technical solutions and service improvements, • Ensuring backup platforms remain aligned with changing infrastructure and business priorities, • Driving adoption and optimisation across enterprise backup technologies, • Conducting technical reviews, audits, health checks, and recovery readiness assessments, • Managing complex technical escalations with support teams, vendors, and engineering teams, • Providing technical recommendations for renewals, licensing, and expansion opportunities, • Contributing to product roadmap discussions and long-term service improvements, • Educating customers on new features, resilience strategy, and data protection best practice What we’re looking for • Strong technical support, professional services, or technical account management experience within backup products or IT services, • Expert-level knowledge of Backup and DR Technologies including Rubrik, Druva, Zerto, Commvault, and NetBackup, • Strong understanding of cyber resilience, ransomware protection, and enterprise recoverability strategy, • Experience troubleshooting complex enterprise backup and infrastructure environments, • Ability to act as a trusted technical advisor to both technical and business stakeholders, • Experience within managed services, technical support, or professional services environments, • Additional experience across VMware, Hyper-V, Nutanix, Azure, AWS, Microsoft 365, Windows Server, Linux, PowerShell, and ITIL would be highly valuable Why this role • You’ll work in a role where technical expertise is the core requirement, • You’ll become the senior technical authority for strategic customer environments, • You’ll work closely with engineering, product, and leadership teams to shape customer outcomes, • You’ll stay close to the technology while building long-term strategic customer relationships, • You’ll join a business that values technical depth, ownership, and customer trust, • You’ll have genuine progression within a specialist technical team Follow Scout Global for more roles like this

📱 Product Manager: Customer Experience 💰 £66,000–£80,000 + 15% bonus + great benefits 📍London | Hybrid Flexible working | Optional 4-day working week ⚡ Permanent | Transformation role | High autonomy | Fast environment I'm partnered with a well-funded, high-growth UK business that operates at real scale, millions of customers, complex service environments, and a genuine appetite to do things differently. They're investing heavily in their digital product capability and need a PM who can take ownership of a genuinely complex customer journey and make it dramatically easier to navigate without picking up the phone. This is a transformation role. Not incremental improvements. Not BAU. Real, meaningful change to how customers experience connectivity services. 🚀 What you'll be owning: • The end-to-end digital journey for broadband and mobile customers, from onboarding through to fault resolution and service management, • Understanding why customers contact support and building the digital tools that remove that need, • Self-service experiences that actually work, guided diagnostics, smart troubleshooting, intuitive account management, • Creative use of content (video, in-app guides, proactive comms) as part of journey design, not an afterthought, • Close collaboration with UX, Engineering, Data and Customer Ops in an Agile squad, • Data-led prioritisation, using analytics to back every decision and prove impact 🧠 What they're looking for: • A Product Manager who leads with the customer problem, is experimental and has an entrepreneurial approach, • Proven end-to-end ownership of complex digital customer journeys, • A real UX mindset, empathetic, outcome-driven, and genuinely bothered by friction, • Someone comfortable translating operational complexity into simple, intuitive digital experiences, • Strong stakeholder communication, comfortable with engineers, designers and the exec table 🌟 Nice to have: • Experience in telecoms, broadband, utilities, or a similarly complex regulated service environment, • Background in self-service diagnostic flows or guided troubleshooting product design, • Exposure to advisor/agent-facing tools alongside customer-facing journeys This is a great opportunity to work on a large-scale product with real complexity, genuine transformation and meaningful impact. Please apply below if you are interested!

JAGGAER provides an intelligent Source-to-Pay and Supplier Collaboration Platform that empowers organizations to manage and automate complex processes while enabling a highly resilient, responsible, and integrated supplier base. With 30 years of expertise, we specialize in solving complex procurement and supply chain challenges across various industries. Our 1,200+ global employees are obsessed with ensuring customers get full value from our products - ultimately enhancing and transforming their businesses. For more information, visit Principal Responsibilities • Use extensive product and industry knowledge to effectively serve as the business/functional advisor for large, complex, cross-product, high-profile projects, translating business requirements into solution needs while configuring the application to meet those objectives., • Consistently and independently build functional solutions within the Statement of Work (SOW) specifications, meeting all scope, time, and budget requirements., • Develop and maintain project documentation with minimal or no support from others., • Lead the collaboration with other departments within JAGGAER to address and resolve client issues. Proactively establishes communications with JAGGAER peers across departments to avoid issues., • Manage a portfolio of assigned implementation projects, including large, complex projects, and may carry a heavier project load when the business dictates., • Proactively and accurately identify and manage project risks, including s/w issue resolution, scope challenges, and project delays, and is often able to avoid issues with early identification of the risk., • Independently lead on-site and remote requirement-gathering sessions., • Establish and manage relationships with clients to sustain a strong business connection., • Ensure a successful client transition from Implementation to Support., • Provide guidance for and deliver against all project controls, including budget vs. actual for project hours, forecast accuracy, and revenue attainment, with a high degree of accuracy and less support., • Manage communication of appropriate project information to clients and within JAGGAER, including executives and senior-level management., • Identify, communicate, and manage changes to project scope that have an impact on the company’s resources, time, and/or financial commitments via a change order process., • Provide continual work direction and mentoring to other team members and influence others through motivation and encouragement to accomplish team goals., • Relay business process recommendations based on client requirements., • Develop and consult on best practice recommendations for business process changes., • Develop and lead the adoption of best practices., • Manage additional stretch assignments beyond client projects. Position Requirements • Bachelor's degree preferred, • 7+ years of business experience with 3+ years of demonstrated experience in application implementations /providing consulting services in a client environment, • 5+ years of eProcurement, InSupply Chain, or Contract Lifecycle Management software application experience is preferred., • Significant experience implementing software-as-a-service (SaaS) software solutions or ERPs with systems integration preferred., • Excellent project management, interpersonal, negotiation, communication, presentation, documentation, and problem-solving skills., • Must be able to learn quickly, make strong individual contributions, and handle multiple projects simultaneously in a team environment., • Ability to consistently act independently, take initiative, and drive tasks and issues to resolution., • Strong, executive-level presence and experience in facilitation., • Excellent written and verbal communication skills are a must. Will work extensively over the phone and in person with clients and suppliers., • Hands-on experience with project management methodologies; Waterfall is preferred, • Business automation and workflow process development are desirable., • Proficient in the use of PowerPoint, Project, Visio, Excel, and Word as well as other typical business productivity tools., • Is experienced, confident, articulate, succinct, professional, and has sound judgment and critical thinking skills., • Innovative, forward-thinking, develop and scrutinize best practices., • Early adopter and able to influence change., • Successfully manage a changing environment., • Required to travel domestically and internationally. Travel ranges from 20-30%. Passport required for international travel., • Strong written and verbal English Language essential, additional languages preferred Our Offer • International and professional environment with global career opportunities. Social and friendly office located in the heart of Farringdon, London, • Trust-based flexible work culture, and rewarding commission and bonus schemes, • "Work from abroad" policy for up to one month per year, Birthday day off, and two extra paid leave days for volunteering, Private health insurance, dental insurance, and health cash plan, cycle-to-work scheme, • Office breakfast every Wednesday, office drinks every Thursday, and summer and winter parties Our Values At JAGGAER, our business is about people. Our products are built on intellectual property, but the real differentiator is the teams behind them–the way we collaborate, innovate, solve problems, and deliver for customers. TEAM gives us a common set of expectations for how we work together across products, cultures, and geographies. Transparency – Openness Builds Trust Candor strengthens relationships, speeds decision-making, and ensures problems are solved together—with customers, teammates, and partners. Entrepreneurial Spirit – Own It, Drive It, Make It A scrappy, customer-obsessed, problem-solving mindset is at the cornerstone of both organizational and personal growth Accountability – Thumbs In, Not Fingers Out We take responsibility ourselves before pointing elsewhere Metrics-Driven Results – Outcomes Over Activities Data and evidence guide our decisions, help us course-correct quickly, and ensure we’re delivering real impact Apply now and be part of our success!

Position Overview: This is more than a job. It’s a chance to build, grow, and make a real impact! Join our team as our new Chief of Staff! The Digital Engagement Global Business Unit at SBS is in charge of developing, commercializing, and operating the Digital Banking Suite (DBS), a comprehensive digital banking platform that empowers financial institutions with a next-gen platform to enhance customer engagement via modern mobile-native and web experiences. Other offerings within the Business Unit include Open Banking, AI & CRM, and Digital Lending. We are looking for a Chief of Staff to act as a strategic partner to the General Manager and his deputy, supporting the effective running, alignment, and performance of the Business Unit. The Chief of Staff will drive cross-functional alignment, oversee business performance, and enable disciplined execution across the portfolio, ensuring that strategy, execution, financial performance, and operational processes are tightly connected and running efficiently. This is a high-impact role designed for a recent MBA graduate with strong strategic thinking, analytical capability, and the ability to influence without authority. Location: London, Paris, Dubai Hybrid: 2-3 Days per Week Onsite Responsibilities: 1. Strategic Planning & Execution • Support the development and refinement of the BU strategy across all products, • streams, • Translate strategy into clear priorities, roadmaps, and measurable objectives, • Track execution against strategic goals and ensure follow-through on key, • initiatives, • Identify and resolve cross-stream dependencies and trade-offs 2. Business Performance & Financial Management • Support ownership of the BU P&L, including budgeting, forecasting, and, • performance tracking, • Partner with Finance to ensure robust financial planning and visibility across all, • streams, • Monitor revenue, cost, and investment allocation; highlight risks and, • opportunities, • Support business cases and investment decisions across product lines 3. Product Operations & Delivery Enablement • Drive consistency in product operating models, governance, and delivery, • practices, • Partner with Product and Engineering leaders to improve planning, prioritization,, • and execution, • Ensure alignment between product roadmaps, commercial priorities, and, • resource allocation, • Help embed best practices across the product lifecycle management 4. Governance & Operating Rhythm • Prepare executive-level materials for QBRs and leadership meetings, • Drive accountability through clear tracking of actions, decisions, and outcomes 5. BU Leadership enablement • Act as a trusted advisor and sounding board to the BU Leadership, • Provide structured thinking, challenge, and insight on key topics, • Support preparation for executive and board-level discussion, • Lead or support high-priority, ad hoc strategic initiatives Qualifications: Experience & Background • Recently completed an MBA from a top-tier institution, • 2–5 years of prior experience in consulting, strategy, product, or operations in a, • high-performance environment, • Experience in fintech, SaaS, digital platforms, AI, or technology environments is, • highly desirable Skills & Capabilities • Excellent strategic thinking and structured problem-solving, • Strong business acumen, including financial literacy (budgeting, forecasting, P&L, • understanding), • Strong operational mindset with attention to execution and detail, • Excellent communication skills, with the ability to distill complexity into clarity, • High level of analytical capability (financial, strategic, and data-driven thinking), • Ability to influence and align senior stakeholders, • Strong organizational and prioritization skills, • Intellectual curiosity, particularly around AI and emerging technologies What’s in it for you • End-to-end exposure to running a digital business unit in direct partnership with, • senior leaders, • Opportunity to shape strategy, operations, and performance across multiple, • fintech domains, • Global exposure working with teams across continents Company Overview: At SBS, we’re more than just a technology company; we’re a global fintech partner helping banks and financial institutions transform, innovate, and grow. With over 5,000 employees worldwide and clients in more than 80 countries, our solutions power everything from digital banking and lending to payments and core banking systems. As part of 74Software, we’re backed by a group of leading software companies delivering mission-critical solutions worldwide. Our focus is on delivering long-term value, leveraging cutting-edge technology, and fostering strong client partnerships. Join us and be part of a collaborative, forward-thinking team shaping the future of finance. Why SBS? At SBS, we’re committed to supporting our employees in every aspect of their lives, from health and wellbeing to financial security and lifestyle perks. We offer benefits that allow you to thrive at work and beyond, including health coverage, retirement plans, paid time off, flexible work, career development, competitive pay, and global culture perks. Equal Opportunity Employer We are committed to providing equal opportunities and ensuring a fair and inclusive recruitment process. We do not discriminate on the basis of age, disability, gender, sexual orientation, race, religion, or any other protected characteristic. #LI-KJ1 #LI-Hybrid

Senior Customer Success Manager EMEA Enterprise SaaS Customer Data Platform & eCommerce Location: London (On-site 4 days a week) Type: Full-time Overview This platform underpins some of the most advanced customer engagement strategies globally, trusted by leading enterprise brands such as Airbnb, Spotify, NBCUniversal, JetBlue, Marks & Spencer, and ASOS. Operating at significant scale, it processes billions of transactions each year and enables real-time interactions for hundreds of millions of consumers. Backed by a global organisation of 700+ employees across North America, EMEA, and APAC, the business combines the pace of a high-growth scale-up with the backing and infrastructure of a well-established international company. Deeply embedded within clients’ technology stacks, it acts as a mission-critical layer for managing and activating customer data — powering everything from acquisition and onboarding through to retention, personalisation, and lifetime value optimisation. The product suite combines best-in-class capabilities across real-time data collection and unification, streaming infrastructure, audience segmentation, and AI-driven personalisation and decisioning. What sets this apart is the combination of two highly complementary platforms — one focused on customer data infrastructure, the other on ecommerce monetisation and real-time relevance — creating a uniquely powerful, end-to-end solution. Still early in its combined journey, the business is experiencing strong momentum, with growing demand from enterprise customers looking to better leverage data, AI, and personalisation to unlock new revenue opportunities. Following a recent strategic merger, we have combined best-in-class capabilities across data infrastructure, AI, and ecommerce to create a truly differentiated platform. The business is scaling rapidly, now powering billions of transactions annually and enabling hundreds of millions of customer interactions for some of the world’s most recognisable consumer brands. This is a unique opportunity to join a company at an inflection point - where product innovation, market demand, and commercial momentum are all accelerating. Why This Opportunity Stands Out • Operates in the high-growth CDP and data activation market, one of the most in-demand areas in SaaS, • A market-leading platform trusted by global enterprise brands, • Strong product-market fit, with clear ROI for customers (driving revenue, retention, and personalisation at scale), • Backed by advanced AI and machine learning capabilities, enabling real-time decisioning, • Significant post-merger momentum, unlocking new cross-sell opportunities and accelerating growth, • Exposure to complex, high-value enterprise customers and strategic use cases The Role As a Senior Customer Success Manager or Customer Success Manager (there are 2 roles), you will own and grow relationships with a portfolio of strategic enterprise customers across EMEA. You will act as a trusted advisor, helping customers unlock the full value of a powerful data platform while driving adoption, expansion, and long-term success. This is a highly commercial CSM role with clear impact on revenue growth. Key Responsibilities • Build deep, trusted relationships with senior stakeholders across enterprise accounts, • Partner with customers to define and execute data-driven success strategies aligned to business goals, • Drive adoption of the platform by enabling high-impact use cases across marketing, product, and data teams, • Identify and deliver expansion opportunities across products, features, and use cases, • Lead strategic business reviews, demonstrating ROI and aligning on future growth plans, • Collaborate closely with Sales, Solutions, and Product teams to deliver a seamless customer experience, • Act as the voice of the customer internally, influencing product innovation Requirements • 3+ years in Customer Success, Account Management, or Solutions Consulting within enterprise SaaS, • Experience working with large, complex, global customers, • Strong understanding of data, martech, CDPs, or adjacent technical platforms, • Commercially minded with a track record of driving retention and expansion, • Strong stakeholder management, including executive-level engagement, • Ability to translate data and platform capabilities into tangible business outcomes, • Comfortable operating in a fast-paced, high-growth environment What Success Looks Like • High retention and expansion across enterprise accounts, • Strong platform adoption and measurable customer outcomes, • Growth in strategic, high-value use cases, • Long-term, trusted partnerships with customers Culture & Environment • High-performance, high-growth environment with strong momentum, • Collaborative, ambitious, and product-focused culture, • Clear progression opportunities in a scaling business, • Strong emphasis on innovation, ownership, and impact Benefits • Competitive salary + bonus, • Equity participation, • Enhanced benefits package, • Opportunity to work with leading global brands, • Exposure to cutting-edge AI and data technology

We are looking for a Business Consultant with deep Insurance Practice expertise to act as a trusted advisor to clients and an integral partner to Sales, Product, Pre-sale and Delivery teams. This role sits at the intersection of pre‑sales, and industry thought leadership, supporting both new business growth and the successful evolution of existing customer relationships. You will bring strong domain knowledge across the insurance value chain and play a critical role in shaping client solutions, influencing sales strategy, and ensuring Sapiens’ products and services align with market needs, regulatory requirements, and customer outcomes. Location: UK / EMEA (with travel requirements being 30-50% of the time) Key Responsibilities: Pre‑Sales & Go‑to‑Market Support • Act as a subject‑matter expert during pre‑sales engagements, doing platform demos, supporting solution positioning, customer discussions, and product demonstrations., • Lead or contribute to Proof of Concept (PoC) definition, ensuring clear scope, objectives, and success criteria., • Provide sales strategy consultancy, helping account teams align solutions to customer business challenges and strategic priorities., • Own or contribute to RFI/RFP responses, ensuring accuracy, differentiation, and strong alignment to customer requirements. Solution Design & Delivery Enablement • Lead blueprint planning and execution, translating business requirements into structured solution designs., • Support project consultancy activities across the customer lifecycle, from early engagement through delivery and expansion., • Collaborate with internal stakeholders to ensure solutions are realistic, scalable, and aligned to Sapiens’ delivery capabilities. Industry, Regulation & Thought Leadership • Provide guidance on regulatory and compliance considerations, ensuring solutions reflect current and emerging insurance regulations., • Deliver business training to internal teams and customers, sharing industry best practices and solution understanding., • Represent Sapiens at industry conferences and events, contributing to thought leadership and market presence. Key Skills & Experience required: • Strong understanding of the General Insurance/P&C insurance or Life & Pensions marketplace, including core insurance processes and operating models., • Proven experience in software solution sales, implementation, or consultancy within the financial services or insurance sector., • Proven track record working for a Born‑in‑the‑Cloud or Cloud‑Native technology company, ideally within SaaS, insurance platforms, digital transformation, or cloud‑based ecosystems., • Ability to engage confidently with senior stakeholders, including management and C‑level executives., • Strong presentation and communication skills, with the ability to translate complex concepts into clear business value., • Self‑starter with a proactive, solutions‑oriented mindset., • Comfortable working in a matrix, international environment with diverse cultures and stakeholders. Desirable experience: • Account management or business development experience within enterprise clients., • Demonstrated track record of supporting revenue growth and sustainable customer value., • Experience with consultative solution selling and collaborative deal shaping., • Experience contributing to product strategy, roadmap discussions, or analyst engagement. is your contact for any questions. We kindly ask that you apply via our website or LinkedIn.

JOB PURPOSE: We are seeking a Senior Product Manager to own and evolve our AI, Data & Digital services portfolio for both financial services and corporate clients. This strategic role focuses on proposition design and portfolio management – crafting market-relevant service offerings that leverage our Insight & Analytics (I&A) heritage and our AD&D technical capabilities. You will define end-to-end AI propositions for clients in financial services and corporates, showcasing how AI and advanced analytics can drive business value over the medium to long term. A key aspect of the role is shaping our Microsoft-aligned propositions (e.g. leveraging Azure, Microsoft Copilot, etc.) to strengthen our co-sell partnership with Microsoft, initially strong in the UK and now expanding across DACH, North America and APAC. This is a high-impact position (no direct reports or P&L ownership) reporting to AD&D leadership, operating in a consulting and services environment where influence, collaboration, and thought leadership are crucial. KEY RESPONSIBILITIES: • AD&D Services Portfolio Management: Take ownership of the AD&D service offerings portfolio across AI, data, digital engineering, and cloud services. Continuously refine and innovate propositions that meet evolving client needs in both financial services and corporate sectors. Ensure our offerings remain market-relevant, clearly differentiated, and tightly aligned to business outcomes for clients., • Customer Journey & Revenue Design: Define and own end‑to‑end customer journeys that create long‑term, recurring revenue for Acuity. Design compelling engagement models that move clients from strategy and use‑case envisioning through PoCs, MVPs and scaled product engineering, and into ongoing managed services where appropriate. Shape delivery journeys that intelligently leverage onshore, nearshore and offshore resources, balancing client outcomes, regulatory needs, speed to value and commercial sustainability. Ensure propositions clearly articulate how AI, data and digital initiatives evolve into durable platforms, products and services rather than one‑off engagements., • AI Narrative: Articulate a cohesive AI story for both financial services and corporate clients. Leverage our proprietary agentic AI platform (AgentFleet) (designed for regulated financial use-cases) alongside general AI tools (e.g. ChatGPT, Claude, Microsoft Copilot) and cloud AI platforms to create end-to-end narratives. Highlight how our I&A analysts and domain experts identify high-impact use cases, which our AD&D team then delivers through automation and AI “factory” rollout. Ensure this AI narrative clearly drives demand for data engineering, digital solutions, enterprise AI and cloud services across our business., • Microsoft Partnership Propositions: Lead the evolution of our Microsoft-aligned propositions for both corporates and financial institutions. Build service offerings that incorporate Microsoft’s AI and cloud technologies (Azure, Azure OpenAI, Databricks, Fabric, Dynamics 365, Microsoft 365 Copilot, etc.) in a way that addresses industry-specific challenges. Develop vertical propositions (e.g. AI-powered research platforms for banking, intelligent automation for asset managers) and horizontal tech solutions (e.g. cloud data platform accelerators, enterprise Copilot integration services). Ensure these offerings are “co-sell ready” with Microsoft – aligned to Microsoft solution areas and attractive for joint go-to-market. Work closely with our Microsoft Alliance leader based in the States and our Head of Microsoft Innovation Unit in the UK., • Sales Enablement & Alliance Support: Work closely with sales teams, account directors, alliance managers, and marketing to successfully take propositions to market. Enable our sales force to sell new offerings by providing training, playbooks, and direct deal support. In key client pursuits – especially those involving AI solutions or Microsoft technology – serve as a subject matter expert and advisor, helping shape proposals and messaging. Collaborate with the Microsoft alliance lead to drive co-sell activities, joint marketing campaigns, and ensure our Microsoft partnership delivers revenue growth in the UK and new regions (e.g. DACH, US, APAC)., • Market Insight & Continuous Improvement: Stay abreast of industry trends in AI, data and digital transformation across both financial services and other sectors. Gather feedback from clients, partners, and internal teams to continuously improve and adapt the portfolio. Monitor competitor offerings and adjust our propositions to maintain a competitive edge. Be a thought leader who can internally champion new ideas and externally represent our capabilities at industry forums or with clients., • Cross-Functional Collaboration: Operate effectively in a consulting and services-led organization, collaborating with practice leads, data scientists, engineers, and delivery teams to ensure our propositions are not just visionary but also deliverable and profitable. Balance innovation with practicality – define clear scope, delivery approach, and value metrics for each proposition. Work with Insight & Analytics (I&A) colleagues to integrate our research/analytics services with technology offerings, creating combined value propositions that competitors can’t easily replicate. REQUIRED EXPERIENCE AND SKILLSETS: • Product Management Expertise: Proven experience (8+ years) in product management or offering management within technology consulting, digital services, or enterprise software. You have a track record of developing and launching service offerings or products from concept to market success. Experience in AI/ML, data analytics, or digital transformation services is highly desirable., • Domain Exposure: Financial Services & Corporates: Experience serving both financial services and corporate clients is essential. You understand how to position solutions in regulated environments like banking or asset management, and you appreciate the broader enterprise needs of corporates across industries. This dual exposure enables you to tailor propositions and messaging to different contexts (e.g. addressing a bank’s data governance concerns vs. a corporate’s productivity goals)., • AI & Data Knowledge: Strong understanding of the AI landscape – including generative AI, analytics, data platforms, and related technologies. You don’t need to be a hands-on data scientist, but you should grasp AI use-case envisioning, data governance considerations, and the principles of deploying AI at enterprise scale (e.g. AI factory/centre of excellence approaches). Familiarity with popular AI tools & platforms (e.g. large language models, AI Foundry, AWS AI services) and trends in enterprise AI adoption is important., • Hyperscaler Ecosystem Experience (Microsoft advantageous): Experience working with or within a major cloud/hyperscaler ecosystem is preferred. Knowledge of Microsoft’s Azure & AI stack and partner programmes is a significant plus. Perhaps you have managed cloud-based solutions, worked on Azure data/AI projects, or collaborated in a Microsoft co-sell context. This will help you hit the ground running in shaping Azure/Copilot-related propositions and engaging credibly with Microsoft., • Strategic & Analytical Thinker: Demonstrated ability to think strategically about market needs and then translate that into concrete service offerings. Strong analytical skills to identify gaps in our portfolio, size market opportunities, and define value propositions with clear ROI. You are adept at researching competitors and market trends, and you use data/feedback to drive decision-making for product/service direction., • Excellent Communication & Influence: Outstanding written and verbal communication skills. Able to craft crisp value propositions and compelling narratives for both technical and executive audiences. Comfortable presenting to clients and senior internal stakeholders. You excel at cross-functional influence without authority – aligning teams from sales, marketing, delivery, and alliances around a common product vision., • Execution Focus in Services Environment: Proven ability to work in a matrixed, services-led organisation and get things done. You can coordinate initiatives that span multiple teams and ensure timely delivery of high-quality outputs (e.g. launching a new proposition playbook or running internal training). A self-starter with strong project management and organisational skills, capable of balancing strategic thinking with hands-on execution details., • Prior experience in consulting firm + MBA or relevant masters degree: Understanding the dynamics of consulting offerings, pricing, and delivery models will be an advantage backed by the academic experience from relevant training / education. POSITION & ORGANIZATION: This role is based in the UK (London or other hub, with flexibility) and carries a global remit – you will collaborate with colleagues and clients internationally. We are also open to exceptional candidates based in the USA. The Senior Product Manager – AD&D reports into the leadership of our AI, Data & Digital Services business. You will have no direct line management, but you will lead virtual teams and working groups for proposition development and go-to-market initiatives. Expect some travel to meet clients or partners (especially Microsoft) and to engage with our teams in key regions.

Regulatory Compliance Advisory Manager London We are partnering with a high-growth consultancy expanding its Regulatory Compliance Advisory practice and seeking an experienced Regulatory Compliance Advisory Manager to join its London team. This is a senior, client-facing opportunity for an established compliance professional looking to move into a dynamic advisory environment. You will provide subject matter expertise to clients, lead complex engagements, and support firms in navigating evolving UK regulatory expectations. Key Responsibilities • Provide expert regulatory compliance advice to clients across retail banking and consumer credit sectors, • Interpret and apply UK regulatory requirements including FCA Handbook, Consumer Duty, CONC, SYSC, and wider conduct standards, • Lead the design, review, and enhancement of compliance frameworks, policies, controls, and governance arrangements, • Support clients through remediation programmes, internal audit actions, and regulatory reviews, • Build strong client relationships and act as a trusted advisor across multiple engagements, • Support business development activity, proposals, and the continued growth of the advisory practice, • Mentor junior team members where appropriate and contribute to internal capability buildingKey Skills & Experience, • Proven experience in a senior compliance, or regulatory advisory role within:, • Retail Banking, and/or, • Consumer Credit / Lending, • Strong understanding of UK regulatory frameworks, particularly FCA requirements, • Good knowledge of key topics including Consumer Duty, SMCR, conduct risk, governance, and customer outcomes, • Experience delivering regulatory projects, advisory reviews, or framework enhancements

About epx Epx, formerly EP&T Global, is a global leader in building performance optimisation. Our EDGE platform powers energy and operational efficiency across real estate in 26 countries, helping reduce waste and improve outcomes. With bold growth ambitions, a customer-first mindset, and trusted expertise, we’re driving the transition to a net zero built environment - one building at a time. The Role: We are seeking to build a talent pool for a dynamic and customer-centric Customer Success Manager (CSM). CSMs are pivotal in driving account growth through strategic relationship management and solution expansion and we are looking for expressions of interest as we plan to grow our team. The ideal CSM will be a trusted advisor to our customers, deeply understanding their business needs and proactively identifying opportunities to enhance value through our platform. What You’ll Do: • Deliver Success: Ensure all contracted services are delivered smoothly and meet customer expectations., • Own the Relationship: Be the trusted point of contact, building strong stakeholder relationships and leading strategic customer engagements., • Drive Growth: Lead renewals, retention, and identify opportunities to expand account value through up-sell and cross-sell., • Enable Customers: Run onboarding and training to maximise platform adoption and customer confidence., • Collaborate Internally: Work cross-functionally to ensure seamless service delivery and champion the customer voice., • Share Insights: Work with the appointed Customer Delivery Analyst to coordinate reporting, present performance data, and provide feedback to improve outcomes., • Be the Expert: Develop deep expertise in the EDGE Industrial platform and its underlying IoT technologies. What We’re Looking For: • Proven experience in Customer Success, Account Management, or Client Services, ideally within SaaS, IoT, and/or property sectors., • Strong commercial acumen with a track record of growing customer accounts., • Excellent communication, presentation, and stakeholder management skills., • Ability to understand and explain technical concepts to non-technical audiences., • Experience working with transport, logistics, or industrial customers is a plus., • Comfortable working in a fast-paced, evolving environment with a high degree of autonomy. What We Offer: • Hybrid working conditions (3:2), • Competitive salary and benefits including Mental Health Leave, and Health insurance., • Career growth opportunities with senior leadership exposure, • Be part of the fast-growing prop-tech sector focused on sustainability Why epx? We embrace change, celebrate wins, and strive to make a positive impact every day. We value diversity and encourage applications from all backgrounds. Apply Now! Submit your CV and join us in creating a sustainable future.

A core pillar of the client’s technology strategy is to provide strong and scalable foundations. Leveraging cloud, they create and manage platforms servicing our internal stakeholders with a customer-first mindset. They enable and empower teams to become self-sufficient while providing guardrails to protect the organisation. The Program Manager will be responsible for managing a group of interconnected, cross-functional projects to achieve the long-term Infrastructure Transformation goals. This is a key strategic area for the organisation and the leader for this program must be able to build on the momentum. This role will lead the Infrastructure team through the management of their Cloud Infrastructure Initiatives Portfolio. This includes managing current initiatives as well as defining the vision for our program execution. This is a key leadership role that will work closely with Technology Directors as well as with cross-functional business partners, vendors, retail operations & technology. The ideal candidate will have a history of demonstrated results leading large, cross-functional teams to accomplish complex projects across matrixed organisations. They must thrive in fast-paced environments, be able to manage through ambiguity and complexity, invent and simplify processes, and simultaneously support multiple projects impacting a growing global organisation. This role requires excellent communication and organizational skills and the ability to identify and eliminate bottlenecks, provide escalation management, anticipate and make tradeoffs, and balance business needs versus technical constraints. Maturity, curiosity, creative problem-solving, and team leadership are all essential to success in this role. Key Responsibilities Program Management: • Oversee large, complex cross-functional initiatives through the project life cycle, • Work closely with initiative sponsors and stakeholders to understand the functional strategy, define scope and deliverables, and ensure funding and staffing are planned and available to meet program delivery goals, • Develop business and technical project plans and ensure that all initiatives within the portfolio are executed on scope, on schedule and on budget, and within the organisation’s best practices and standards, • Provide program updates and communicate effectively to the sponsors and stakeholders, • Monitor and manage program Opex and Capex budgets and constraints, • Serve as a trusted advisor to Cloud Infrastructure CoEs, Project Sponsors and Key Stakeholders regarding project issues, options and opportunities and product capabilities, • Drive program progression through exceptional user engagement, crisp communications designed with the user in mind, tight planning and delivery, and follow-through on commitments. Cloud Infrastructure Technology Capabilities Management/Thought Leadership: • Display a comprehensive understanding of the organisation’s overall suite of services, operating platform(s), business strategy and priorities by identifying gaps, driving change, and influencing project-related decisions to achieve project goals and delivery of desired results Risk Management & Analysis: • Mitigate risks, resolve issues, and manage resources to successfully meet program goals and deliverables, • Ensure initiatives are effectively managed by Project Leads; assist in the resolution of the critical issues that may derail a program, provide solutions, • Ensure all potential risks (Data Management, Systems Risk, Web/Internet Security, etc.) are identified and all impacted stakeholders engaged Leadership/People Management: • Coach Project Managers, Business Analysts, and project team participants to build and develop a strong cross-functional team, • Set clear expectations and hold people accountable, • Manage resources across projects, • Manage external vendors and hold accountable Required Skills & Experience: • 10+ years of related work experience, with direct work experience across a variety of Cloud Infrastructure disciplines to support a strong foundational knowledge of technology best practices, regulatory processes, • 8+ years of relevant program management experience; with at least 5+ years directly managing projects/products using Agile methodologies, • Experience working through various Cloud Infrastructure system architectures (preference for those with specifically AWS/Azure, Infrastructure as Code/CI/CD, Networking, operating systems) to influence solutions to solve customer problems, • Experience in managing programs in highly dynamic, global organisations; with a preference for those with experience in retail or similar industry with blended and distributed workforce (i.e. mix of salary, hourly, contingent workers), • Experience with translating business activities into operational processes, • Proven experience managing all aspects of the software delivery lifecycle, • Demonstrated experience in creating/managing portfolios, • Experience managing multi-million-dollar budgets, • Demonstrated understanding of project management principles, tools and techniques including business case development, ROI analysis, planning and issues management, • Takes ownership and follows through on tasks; drives decisions; results-oriented, • Flexible and able to handle multiple priorities, • Creative, innovative thinking, intellectual curiosity, • Problem-solving and sound judgment, • Strong organisational and time management skills; ability to multi-task, • Strong attention to detail, • Excellent verbal and written communication & presentation skills with all audiences, • Strong interpersonal skills with proven leadership, • Strategic thinker, • Technology Evangelist, • Acts with speed, simplicity and decisiveness Must Haves: • Proven work ethic with the utmost integrity, • Self-awareness, with a desire for constant self-improvement (goal-oriented), • Entrepreneurial spirit and an egoless nature, • Self-motivated, passionate, empathetic, approachable, • Actively live and breathe the organisation’s culture and lifestyle, • Outgoing, energetic, upbeat and fun!, • Strong interpersonal skills, • Demonstrated willingness to be flexible and adaptable to changing priorities, • Desire to excel and succeed If you are interested in this role, please apply today!

Actively hiring! Salary up to £100,000 base. Crypto Technology · Client-Facing · Presales to Onboarding We're building the infrastructure powering the next generation of crypto markets - and we need a technical expert who can talk to both engineers and C-suite. You'll own the full client journey: from dazzling prospects in presales demos to architecting integrations that go live. What you'll do → Lead presales - run technical demos, respond to RFPs, and craft compelling proof-of-concepts that close deals → Own onboarding - guide clients through technical integration, from API setup to go-live, ensuring seamless adoption → Bridge product & clients - translate real-world feedback into product roadmap insights, championing the voice of the customer → Build relationships - become a trusted advisor for trading firms, exchanges, and institutional clients across the crypto ecosystem What we're looking for: APIs & Protocols REST APIs FIX Protocol WebSockets Domain knowledge Crypto / DeFi Trading systems Market structure Client skills Presales · Demos · Stakeholder comms Bonus points Scripting · SQL · Low-latency systems If this is something you would like to find out more about - apply now and we will connect with you to discuss!

Senior Engagement Manager London - hybrid 2x in office a week Up to £120,000 This is a senior consulting leadership role with real influence. You will shape and deliver high impact analytics and data led consulting engagements for complex organisations, while helping to build and scale a growing advisory capability. The role combines strategic problem solving, senior stakeholder engagement and commercial ownership, offering strong visibility and long-term career progression. The Company They are a well-established data and analytics organisation with a strong reputation for supporting complex decision making across regulated industries. Their consulting arm is expanding to deliver end-to-end analytics advisory, independent of product-led solutions. The business brings together deep domain expertise, modern data capabilities, and a collaborative global delivery model. The Role • Lead end to end analytics consulting engagements, from problem definition through to measurable business impact., • Act as the primary point of contact for senior client stakeholders, building trusted advisor relationships., • Shape analytical approaches across data extraction, modelling, experimentation and insight activation., • Translate analytics into commercial outcomes across growth, risk, pricing and customer experience., • Drive commercial activity including opportunity development, proposals, scoping and account growth., • Build delivery excellence by setting standards, managing multi workstream teams and embedding best practice., • Contribute to practice growth through intellectual property, reusable assets and mentoring consultants. Your Skills and Experience • Strong commercial experience leading analytics or data consulting engagements within financial services or similarly complex environments., • Proven ability to own senior stakeholder relationships and influence decision making at executive level., • Deep understanding of how data and analytics drive business value and P&L impact., • Experience shaping and overseeing analytical solutions, working closely with technical teams., • Commercial acumen across pricing, delivery quality, margin and long term client growth., • Confident communicator with a consultative mindset and strong executive presence. What They Offer • Salary up to £120,000 plus a competitive benefits package., • Hybrid working with two days per week in the London office., • High visibility role with genuine influence over a growing consulting practice., • Clear progression opportunities into senior leadership within analytics consulting., • Access to learning, development and global collaboration with data and analytics specialists. How to Apply If you are looking for a senior analytics consulting role where you can shape strategy, lead delivery and build lasting client partnerships, apply today.

We are partnering with a leading property management organisation in London who are looking to recruit an additional Customer Services Advisor to join their busy, friendly, and supportive team. This is an excellent opportunity for someone who enjoys helping people, solving problems, and delivering outstanding customer service in a fast-paced environment. The Role As a Customer Services Advisor, you will act as the first point of contact for customers, supporting them with a wide range of enquiries via phone and email. You will aim to resolve queries efficiently at the first point of contact while delivering a professional and positive customer experience at all times. You will also play an important role in identifying opportunities to improve customer service processes and contribute ideas to help enhance the overall customer journey. Key Responsibilities: • Handling customer enquiries by phone and email, • Providing accurate and professional support, • Resolving customer queries efficiently and effectively, • Delivering excellent customer service at all times, • Supporting continuous improvement within the customer service function About You: • Previous customer service experience is essential, • Contact centre experience would be advantageous, • Excellent communication and interpersonal skills, • Positive, enthusiastic, and proactive approach, • Property sector experience is desirable but not essential This is a hybrid role, requiring attendance at the London office two days per week.

VP Legal Location: London, Hybrid About the Role The company builds and operates large-scale GPU compute infrastructure for AI workloads in partnership with institutional capital providers and lenders. As a capital-intensive business scaling rapidly, complex transactions, contractual frameworks, and legal risk management are mission critical. We are seeking an experienced and commercially astute VP of Legal to join the leadership team and build and lead the legal function. Reporting directly to the CFO, this is a pivotal role responsible for establishing the legal foundation of the platform spanning transactions, governance, regulatory strategy, and commercial contracting. You will play a central role in enabling capital deployment, infrastructure build-out, and long-term platform scale. This is a hands-on leadership role, ideal for someone who thrives in a high-growth environment, is comfortable building a legal function from the ground up, and can operate as both a strategic advisor and execution partner on complex, high-value deals. Key Responsibilities Legal Strategy & Corporate Governance • Define and implement global legal strategy across all jurisdictions, including the US and Europe, • Establish and oversee corporate governance frameworks across a multi-entity, cross-border structure, • Advise the Board and executive team on legal, structural, and governance matters, • Ensure the business operates within a clear, scalable, and defensible legal framework Transactions & Deal Leadership • Lead all legal aspects of major transactions, including:, • Equity and debt fundraising, • Infrastructure investments and acquisitions, • Joint ventures and strategic partnerships, • Structure, negotiate, and execute complex agreements with investors, lenders, and partners, • Lead legal due diligence processes and manage associated risks, • Act as a key advisor on deal strategy, risk allocation, and execution Commercial Contracting • Own the legal framework for all commercial agreements across the platform, • Draft, negotiate, and oversee:, • Customer offtake agreements (including long-term, take-or-pay structures), • Supplier and OEM agreements (hardware, data centre, and infrastructure partners), • Construction, development, and services contracts, • Develop scalable, standardised contracting approaches to support rapid growth, • Provide pragmatic, commercially focused legal guidance to internal stakeholders Regulatory & Infrastructure Legal • Provide legal oversight on matters related to:, • Data centre development and operations, • Energy and power agreements, • Land acquisition and site control, • Cross-border regulatory frameworks, • Ensure compliance with applicable regulatory regimes across all operating jurisdictions, • Monitor and advise on evolving legal and regulatory developments impacting the platform Risk Management & Compliance • Establish and maintain a robust legal risk management framework, • Identify, assess, and mitigate legal risks across the business, including operational, contractual, and strategic risks, • Oversee dispute resolution and manage any litigation or contentious matters, • Manage relationships with external legal advisors and ensure efficient use of counsel Strategy & Business Partnering • Partner closely with the CFO, corporate development, and leadership team on:, • Capital deployment and investment decisions, • Structuring of partnerships and commercial models, • Risk allocation across transactions and operations, • Act as a trusted advisor to the executive team on all legal matters, • Support negotiations with institutional investors, lenders, and strategic partners Scaling & Function Build • Build and scale the legal function in line with business growth, • Establish internal processes, controls, and documentation standards, • Implement systems and frameworks to support a multi-jurisdiction, infrastructure-led platform, • Drive efficiency and consistency across legal operations About You Experience & Qualifications • Significant legal experience within:, • Private Equity / Infrastructure / Real Assets, • Digital infrastructure, data centres, energy, or related sectors, • Proven track record leading complex, high-value transactions and negotiations, • Deep expertise in:, • Corporate law and governance, • M&A, joint ventures, and financing transactions, • Commercial contracting in capital-intensive environments, • Experience operating in a high-growth or scaling organisation Skills & Attributes • Strong commercial judgment with the ability to balance legal risk and business objectives, • A builder’s mindset — comfortable creating legal frameworks and processes from scratch, • Ability to operate at both strategic and execution level, • High level of integrity and sound judgment in complex, high-stakes situations, • Collaborative and solutions-oriented; able to influence across finance, legal, and executive teams Desirable Requirements • Experience in data centres, AI infrastructure, energy, or large-scale infrastructure projects, • Familiarity with US and European legal and regulatory environments, • Experience supporting fundraising and working with institutional capital providers, • Background in start-ups or rapidly scaling platforms, • Experience operating in multi-jurisdictional, capital-intensive businesses

Fidarsi are partnering with a fintech bank. Agile, customer-focused and compliance-minded, they blend cutting-edge technology with regulatory rigour. As they scale, they are building a people-first culture — and they are looking for a proactive and experienced Employee Relations Specialist to help lead that journey. As an Employee Relations Specialist, you’ll act as a trusted advisor to the business on all matters of employee relations. From managing high-impact change processes to navigating sensitive cases, you’ll work closely with senior leadership, HRBPs, and legal teams to deliver fair, compliant, and commercially smart outcomes. Key Responsibilities • Lead on all aspects of collective consultation, including engagement with employee representatives and trade unions., • Design and support large-scale redundancy and organisational restructuring programmes across multiple business areas., • Provide expert advice and oversight on complex grievance, disciplinary, and performance matters., • Manage and advise on TUPE transfers (in and out), ensuring legal compliance and smooth transitions during business change., • Support initiatives related to SMCR (Senior Managers and Certification Regime), ensuring alignment between people processes and regulatory expectations., • Negotiate and implement settlement agreements where necessary, managing risk and reputational considerations., • Build ER capability across the People team and wider business through training, coaching, and policy development., • Stay ahead of employment legislation and regulatory change, translating legal insight into practical guidance. What You’ll Bring • Strong experience in an ER-focused role, ideally within a regulated or financial services environment., • Deep knowledge of UK employment law, with hands-on experience of TUPE and managing SMCR-related HR processes., • Track record of managing redundancy, restructures, and complex ER cases., • Skilled communicator and influencer — calm under pressure and confident handling sensitive conversations at senior levels., • Commercially astute with sound judgment and a pragmatic, solution-driven approach., • CIPD qualified or equivalent HR/ER experience. Our Client • Work at the forefront of fintech in a role that directly shapes how we grow and evolve., • Join a supportive, values-driven culture where innovation and integrity go hand in hand., • Enjoy true flexibility and a hybrid working environment that respects work-life balance., • Excellent salary and benefits package

Department: Retail Place of work: London Job Type: Full-time Job purpose: As a Client Advisor, you are passionate about the world of beauty and cosmetics and ready to become the custodian of the brand's valuable heritage and legacy, sharing the vision, values, and mission guiding the Client into the world of the Brand. You take responsibility for meeting your personal sales goals and you are driven to contribute to the success of the Store. You ensure an exceptional Client experience, placing the Client first and fostering valuable relationships. You foster brand loyalty and turn each Client's visit into an unforgettable luxury shopping experience. You are a reliable team player, providing continuous support to both your colleagues and management, while performing all tasks and responsibilities tied to your department. Responsibilities: • Consistently reach and exceed personal and store sales target, both on a monthly and annual basis, while elevating and assisting in business growth, • Implement business strategies following the guidance of the Store Manager, while staying informed about the performance of the Store, • Achieve and exceed personal KPI objectives by providing outstanding customer service and ensuring the highest standards of sales quality, • Deliver a superior customer service experience by surpassing their expectations, displaying in-depth knowledge of the products and Santa Maria Novella heritage and history, in accordance with the sales standards, • Take initiative to maximize all cross-selling opportunities by using every product range available in the store, • Place the Client first by fostering a welcoming atmosphere, offering friendly and professional assistance, and addressing all their needs and requests, • Collect valuable Client information using the Company's tools (CRM) to engage with them, establish relationships, and tailor future Client development opportunities, • Ensure outstanding Client satisfaction and outstanding Client service by implementing the "Brand Selling Ceremony", • Adopt and encourage the Omni Channel approach, • Develop and sustain extensive knowledge of the luxury beauty and cosmetic industry by staying updated on beauty trends and monitoring industry competitors, • Consistently work to stay current with information on product details, sales methods, Client Services, and Company guidelines and protocols, • Handle Client inquiries, issues, and returns with professionalism and effectiveness liaising with the store manager when necessary, • Collaborate and engage effectively with colleagues, promote open and constructive dialogue, to ensure a consistently outstanding experience and contribute to a positive work atmosphere, • Follow security procedures in the store to ensure safety of Client, staff and merchandise, • Assist in maintaining the presentation of all products in line with Santa Maria Novella's visual guidelines, • Assist in the daily management of the store by keeping the understock and stock room tidy and orderly, • Adhere to Company protocols for operational guidelines and stock management, including cash handling, inventory, logistics, and all primary reporting activities required by the head office, ensuring that Company policies and procedures are effectively implemented Qualifications: • At least 2/3 years of experience in sales field; luxury retail and/or beauty preferred, • Proficiency in English, any other languages is a plus, • Ability to work in a fast-paced and dynamic environment, • Demonstrated skill in establishing enduring relationships with both Client and colleagues, • Excellent written and verbal communication skills, • High level of flexibility and ability to problem solve, • Demonstrated capability to achieve and exceed both individual and store performance targets, • Team player with interested in actively collaborating with colleagues, • Familiarity with selling ceremony and Client journey/discovery process could be a plus, • Strong customer service skills, • Capability to work a flexible schedule according to business requirements, including evenings, weekends, and holidays Equal Opportunity Statement: The announcement is applied to both sexes, according to laws 903/77 and 125/91, and to people of all ages and all nationalities, according to legislative decrees 215/03 and 216/03. All data will be processed in compliance with Legislative Decree 196/2003 and GDPR EU 679/2016.

Surgical Patient Advisor Location - London Harley Street Hours of Work - Full Time and Part Time opportunities available The Harley Medical Group has been a leading provider in cosmetic surgery treatments in the UK for over 35 years. Now part of Lorena Cosmetics Holdings SPV Limited, a market leader in healthcare services, we continue to provide a comprehensive range of procedures, including breast augmentation, rhinoplasty, eyelid blepharoplasty and abdominoplasty. Committed to excellence, we combine medical expertise with personalised care to achieve exceptional results. Our team of highly skilled surgeons, doctors, and nurses operate under the highest standards of professionalism and patient safety. Regulated by the Care Quality Commission (CQC) in England, we prioritise safety, quality, and confidence in every treatment we deliver. With a legacy built on trust and impactful results, we are committed to enhancing lives through our medical expertise, precision and innovation in cosmetic procedures. Due to expansion in our services, The Harley Medical group have an exciting new opportunities for Patient Coordinators to support in the scheduling of patients for cosmetic procedures. Job duties: Maintain high standards of professionalism, customer care and product knowledge within the Clinic. Strive to meet and exceed the expectations of our patients. Ensure that the patient journey is smooth and efficient and that all patients receive a high level of customer service. Ensure that at all times the Clinic is presentable and maintains the highest standards of cleanliness, promoting the professional and clinical image of The Harley Medical Group. Influence and advise potential patients on the most suitable and appropriate solution for their needs. Communicate with your manager to ensure effective running of clinic and surgery days. We want to hear from candidates with: A minimum of 1 year experience within either an Aesthetics, Day Spa, Beauty Counter or Salon environment. Team player, with a positive can-do attitude. Passionate about giving great customer service. Experience of working to sales targets and be happy to get involved with promotional activity. In return, we can offer: • Salary from £30,000 plus bonus, • State of the art, modern working environments, • 33 days annual leave, • Discounts on procedures and products, • Free eye tests, • Discounted prescription eye wear and sunglasses, • Generous Optical Express friends and family discount scheme, • Ongoing training and development opportunities, • Pension scheme

Solutions Consultant (Hybrid, 12-Month Contract) | Approx. £80,000 Leading Global Tech Company The Opportunity Are you a tech-savvy problem solver who excels at connecting business needs with innovative solutions? We are partnering with a world-renowned, industry-leading technology company to find a Solutions Consultant for a 12-month contract. In this role, you’ll sit at the intersection of strategy, technology, and relationship management. You will partner with cross-functional teams and external clients to scope, develop, and execute solutions that drive real business impact. If you thrive in dynamic environments, love optimizing workflows, and have a knack for translating complex tech into actionable business strategies, this is your next big move. What You’ll Do • Own the Project Lifecycle: Drive project planning, timeline estimation, issue tracking, and documentation while proactively navigating roadblocks., • Build & Deploy Solutions: Leverage your technical acumen to customize, execute, and troubleshoot solutions based on precise client and partner objectives., • Shape Product Strategy: Analyze user feedback to identify product gaps, assess business impact, and collaborate closely with Engineering and Product Management to influence feature roadmaps., • Empower Partners: Lead business reviews, identify new commercial opportunities, and advise stakeholders on best practices to optimize their tech stack., • Create Scale: Develop repeatable solution content (tutorials, best practices) and contribute to Business Efficiency Plans to streamline operations., • Manage Relationships: Act as a trusted advisor to manager-level stakeholders, addressing escalations and coaching teams on the latest ecosystem developments. What We’re Looking For • A strong blend of Technical Acumen and Consultative Skills., • Proven expertise in Project Management, Stakeholder Management, and Operations Management., • A strategic mindset with proficiency in Systems Thinking and complex Problem-Solving., • Excellent communication skills with a track record of driving successful Customer Conversations., • The ability to flex your Situational Leadership skills to guide both internal teams and external partners. The Details • Contract Length: 12 Months (April 27, 2026 – April 26, 2027), • Schedule: Normal business hours, • Work Model: Hybrid (Tuesday, Wednesday, and Thursday in the office)

Managing Consultant Location: Hybrid, UK with an Aldwych Office Salary: £70,000-100,000 depending on level and experience, plus bonus schemes. About Aria Aria Intelligent Solutions partners with the world’s leading retailers and FMCG brands to deliver measurable commercial impact. We combine deep industry expertise with advanced AI and analytics to help clients transform how they plan, trade, and grow. Our Consulting practice leads transformation across merchandising, demand forecasting, and supply chain, by shaping strategy, operating models, and AI-driven solutions that help FTSE 100 and Fortune 500 businesses grow. About the Role As a Managing Consultant, you will lead complex client engagements and set the strategic direction for delivery. You will operate as a senior trusted advisor, shaping transformation roadmaps, influencing executive stakeholders, and ensuring that Aria’s AI and consulting capabilities are translated into measurable business value. You will be accountable for delivery quality, team leadership, and commercial performance across your portfolio, while actively contributing to account growth and new opportunities. Key Responsibilities Strategic Leadership & Problem Solving • Lead high-complexity programmes and define strategic frameworks for our retail and FMCG clients, using your experience in consulting and industry., • Integrate cross-functional commercial, operational, and customer insight to shape major business decisions., • Design operating models and transformation roadmaps that embed AI and automation to deliver business value., • Steer innovation and process excellence across engagements, setting standards for analytical depth and clarity. Client Leadership & Influence • Act as a trusted advisor to senior and executive stakeholders, constructively challenging and shaping strategic direction., • Lead multi-stakeholder environments with authority, aligning competing priorities and driving sustainable change., • Create and deliver executive-level presentations and business cases that influence beyond the immediate programme scope., • Inspire innovative thinking across client teams through persuasive narratives and structured insight. AI & Technology-Enabled Transformation • Identify, prioritise, and shape AI and data use cases aligned to commercial outcomes., • Translate business needs into structured requirements and collaborate closely with product and data science teams., • Lead the deployment of AI-enabled solutions, ensuring adoption, scalability, and measurable performance improvement., • Define how technology, automation, and AI should be leveraged strategically across client environments. Commercial Ownership & Growth • Lead development of strategic accounts, expanding scope and deepening long-term partnerships., • Shape and close proposals, contributing directly to revenue growth and margin performance., • Expand Aria’s brand presence through industry visibility, partnerships, and professional networks., • Contribute to Aria’s service evolution and thought leadership. Team Leadership & Capability Building • Line manage and develop Senior Consultants and Consultants, supporting their growth in strategic thinking, client leadership, and programme delivery., • Provide clear direction and constructive challenge to help teams produce high-quality, impactful work., • Foster a high-performing, values-led environment that encourages collaboration, accountability, and continuous improvement., • Contribute actively to Aria’s Consulting leadership, shaping internal initiatives and strengthening our consulting capability. Skills & Experience Experience • 8+ years in retail or FMCG consulting, or a combination of consulting and industry leadership., • Demonstrated leadership of complex, multi-workstream transformation programmes., • Proven success influencing senior and executive-level stakeholders., • Experience shaping and deploying AI or technology-enabled transformation initiatives. Commercial & Strategic Capability • Strong commercial acumen with a track record of expanding accounts or securing new opportunities., • Recognised subject matter expertise in at least one domain (e.g. Merchandising, Demand Planning, Retail Strategy, Change, AI Enablement) with knowledge of market best practice. Technology & Delivery • Strong understanding of retail systems landscape and latest market trends., • Experience leading business transformation programmes with pragmatic risk management and/or large-scale technical deliveries. Leadership & Influence • Exceptional communication skills with presence at executive level., • High emotional intelligence, and demonstrated ability to mentor and develop high-performing teams., • Strong external network and visible industry engagement. Benefits & Perks Comprehensive private medical coverage: Access private medical with Vitality healthcare to keep you and your family thriving. Active Rewards: Earn points with Vitality to gain access to dozens of amazing benefits including cinema tickets, free coffees, gym discounts and more! 25 days annual leave: Recharge with 25 days of vacation each year, plus additional loyalty days earned over time. Personal charity day: Take an extra paid day off each year to support a cause close to your heart, reflecting Aria’s dedication to making a difference We also match donations! Champion Health Wellbeing App: Stay on top of your wellness with unlimited access to the Champion Health app, offering personalised tools for physical and mental wellbeing. Professional and wellness seminars: Grow and thrive with expert-led seminars, designed to inspire and support your professional and personal development. Wellbeing days: Step back when life feels overwhelming with paid WellbeingDays: Dedicated time to reset and recharge during those moments when it all feels like too much. Why Aria At Aria, Managing Consultants work closely with clients and our AI specialists to shape practical, high-impact solutions. You will play a central role in guiding complex engagements, developing people, and helping evolve how we deliver consulting and AI together. This role offers the opportunity to shape client outcomes, develop people, and contribute to the continued evolution of our consulting capability. At Aria, we’re not just building a team but fostering a community that values health, purpose, and balance. Join us and experience the difference.

Location: United Kingdom Reporting to: Chief Executive Officer / Senior Managing Partner Direct Reports: Legal, Structuring, Compliance (Legal), External Counsel Networks Role Overview The Chief Legal Officer (CLO) is responsible for architecting and operating Evermere’s global legal framework across its proprietary fund structures, SPVs, and transaction platforms. This is a high-intensity, execution-oriented role designed for a legal leader operating at the intersection of corporate structuring, fund architecture, and real-time deal support. The CLO will build and run a modern legal function capable of supporting daily transaction flow across multiple jurisdictions, with particular depth across the UK, North America, and Europe. The mandate is to enable speed without compromising control — constructing legal frameworks, processes, and tooling that allow the deal teams to originate, structure, and execute opportunities at pace, while maintaining institutional-grade legal integrity. Core Responsibilities International Corporate Structuring • Lead the design and implementation of complex cross-border corporate structures across fund vehicles, SPVs, and joint ventures, • Architect jurisdictionally optimised structures across the UK, North America, and Europe, ensuring legal robustness and commercial flexibility, • Oversee formation, governance, and lifecycle management of all entities within the Evermere platform, • Provide structuring leadership across equity, debt, hybrid instruments, and structured finance arrangements Transaction Execution & Deal Team Support • Act as embedded legal partner to investment and deal teams, supporting high-frequency origination and execution, • Draft, review, and negotiate a wide range of transaction documents including HOTs, LOIs, JV agreements, shareholder agreements, and financing instruments, • Develop repeatable legal frameworks and templates to accelerate deal velocity, • Ensure legal risk is identified, priced, and managed in real time without slowing execution Legal Process Architecture & Function Build • Design and implement a modern, scalable legal operating model aligned to Evermere’s transaction velocity, • Build internal legal processes that enable rapid structuring, execution, and governance across multiple concurrent deals, • Establish clear approval frameworks, delegation authorities, and decision pathways, • Reduce dependency on external counsel through in-house capability development, while managing external advisors where required Legal Technology & Platform Development • Lead the development of internal legal technology platforms to support structuring, documentation, and workflow automation, • Work closely with engineering and data teams to build tools that standardise and accelerate legal processes, • Implement document automation, knowledge management systems, and deal tracking infrastructure, • Drive the integration of legal into the firm’s broader data and operational stack Regulatory Interface & Legal Compliance • Ensure all legal structures and activities align with UK and international regulatory frameworks, including interaction with the Financial Conduct Authority where applicable, • Support the firm’s progression toward AIFM alignment and ongoing regulatory obligations, • Oversee legal aspects of compliance frameworks, working closely with risk and compliance teams, • Maintain robust governance standards across all entities and jurisdictions AML, KYC & Counterparty Integrity • Oversee and participate in Anti-Money Laundering (AML) and Know Your Customer (KYC) processes across all transactions, • Ensure appropriate legal frameworks are in place for counterparty onboarding and verification, • Work with compliance teams to maintain rigorous standards while enabling efficient deal progression, • Support development of internal systems to streamline AML/KYC workflows Governance & Risk Management • Establish and maintain governance frameworks across all Evermere entities and transactions, • Identify, assess, and mitigate legal risks across jurisdictions and asset classes, • Ensure documentation, approvals, and record-keeping meet institutional and regulatory standards, • Provide clear legal guidance to senior leadership on complex and novel situations Strategic Partnership to the CEO • Act as senior legal advisor on all structuring, execution, and strategic initiatives, • Support the design of new platforms, partnerships, and market entry strategies, • Provide pragmatic, commercially focused legal solutions aligned with Evermere’s operating model, • Enable the firm to move decisively in emerging and complex markets Candidate Profile Qualifications & Experience • UK qualified solicitor (England & Wales) – mandatory, • 10–15 years’ experience in corporate law, fund structuring, or transactional legal roles, • Background in a leading international law firm (Magic Circle / top-tier US firm) and/or in-house within a high-performance investment platform, • Deep experience in cross-border structuring across the UK, North America, and Europe, • Strong track record supporting complex transactions at speed Technical Expertise • Advanced expertise in corporate structuring, joint ventures, and shareholder arrangements, • Strong understanding of fund structures, SPVs, and structured finance instruments, • Familiarity with UK regulatory frameworks and interaction with the Financial Conduct Authority, • Working knowledge of AML, KYC, and counterparty due diligence frameworks, • Interest and experience in legal technology, automation, and process optimisation Leadership & Behavioural Attributes • Commercially driven legal operator with strong execution bias, • Able to balance precision with speed in high-pressure environments, • Highly structured thinker with the ability to simplify complex legal constructs, • Low-ego, high-impact leader capable of building elite in-house capability, • Absolute discretion and commitment to confidentiality Positioning Within Evermere The Chief Legal Officer is a central figure in Evermere’s operational engine. This role is not a traditional advisory legal position; it is an operational and strategic function embedded within the firm’s core activities. Success in this role is defined by the ability to enable speed, structure complexity, and maintain control simultaneously. The Chief Legal Officer ensures that as Evermere moves rapidly across markets and opportunities, the legal foundations remain precise, robust, and institutionally credible.

CACI Network Services is a rapidly expanding specialist IT and Networks consultancy offering a wide variety of opportunities to work within challenging and exciting environments with our major clients in Global Media, Banking, Government, Telecoms & Utilities. As a Principal Network Architect, you will be a trusted advisor, technical authority, and strategic partner to our clients. You will lead the design of complex, secure, and scalable network architectures, translating business requirements into robust technical solutions. This role combines technical leadership, solution architecture, consultancy, and pre-sales engagement, requiring a strong ability to operate at both strategic and hands-on levels. You will work closely with customers, sales, delivery teams, engineering functions, and senior stakeholders—guiding engagements from initial concept through to detailed design, delivery oversight and operational readiness. Key Responsibilities Client Engagement & Consultancy • Operate as a trusted advisor for key clients and prospective customers (new logos)., • Engage with stakeholders from C-level executives to technical engineering teams, translating complex technical and business requirements into high‑level and detailed technical architectures., • Provide expert consultancy on network strategy, transformation roadmaps, best practices, and emerging technologies., • Act as the Design Authority across major programmes, owning the end‑to‑end technical vision from inception through transition to operations., • Architect network solutions across environments of varying scale—from small to mid‑sized infrastructures through to highly complex, large‑scale enterprise and multi‑site architectures—covering LAN/WAN, Wireless, routing, switching, SDN, and security technologies. Ensure all designs are scalable, resilient, secure, and aligned to customer requirements, technical strategy, and industry best practices, • Lead creation of high-quality architectural documentation, including HLA, HLD, LLD, standards, and design patterns., • Partner with the Sales team during pre‑sales engagements to define solutions, scope opportunities, and support commercial proposition development., • Lead technical responses for Tenders, IITs, and RFPs, including architecture design, technical writing, risk identification, and pricing model support., • Work alongside multi-disciplinary delivery teams, providing leadership, technical guidance, and assurance during implementation phases., • Support project managers and engineering teams to ensure solutions are delivered in line with architectural intent and to the highest quality., • Contribute to internal knowledge sharing, capability development, and practice maturity across the organisation. Across a broad and evolving technology landscape, including: • Enterprise LAN/WAN, SD-WAN, SDA and Wireless architectures, • Data Centre end to end solutions, • Routing & switching technologies, • Network Security, Firewalls, Zero Trust, SASE/SSE, • Software-defined networking solutions, • Cloud networking (AWS / Azure / GCP / OCI) – highly desirable, • Automation, orchestration & Infrastructure‑as‑Code - desirable What We’re Looking For Technical & Professional Expertise • Proven experience designing and delivering large-scale network and security solutions across enterprise or service provider environments., • Deep understanding of network architecture principles, high availability design, routing protocols, segmentation, security architectures, and cloud networking., • Experience acting as the final technical authority or Design Authority on complex engagements., • Strong background in pre‑sales, tender responses, and solution shaping., • Ability to clearly articulate complex technical concepts to non‑technical audiences and senior stakeholders. Consultancy & Communication • Excellent interpersonal, written, and verbal communication skills—capable of producing well-structured technical documentation and delivering impactful presentations., • Ability to engage with business stakeholders and end-users to diagnose issues, propose solutions, and provide strategic recommendations., • Comfortable representing the organisation independently, with a focus on delivering outstanding customer experiences. Ways of Working • Demonstrably collaborative approach when working with sales, engineering, and delivery functions., • Self-sufficient, proactive, and comfortable working in high-pressure environments., • Experience working within Agile / Scrum, Waterfall, and hybrid project delivery methodologies., • Strong commitment to continuous learning and staying ahead of industry advancements. Desirable Certifications & Skills (Certifications not required but advantageous) • CCNP / CCIE, JNCIP / JNCIE, or equivalent expert-level certifications, • Security vendor certifications from platforms such as Fortinet (NSE), Palo Alto (PCNSE/PCNSA), Cisco Security (CCNP Security/CCIE Security), and Check Point (CCSA/CCSE)., • Cloud certifications (AWS/Azure/GCP/OCI), • Strong understanding of structured delivery and operational frameworks (ITIL, PRINCE2, AgilePM, or similar project/service management certifications), • Experience with automation tools (Python, Ansible, Terraform, etc.) Expected behaviours We have a structured performance management framework which measures continual attainment against key personal behaviours. We believe this is an important part of our success and culture. Joining as a team member we expect you to act as a role model and exemplar against these behaviours which are to be: • Proactive, • Adaptable, • Flexible, • A team player, • Reliable Flexibility The key to our success is our teamwork and collaboration. We take a hybrid approach – working remotely and coming into the office depending on the business demand and collaboration required as part of the delivery process. Equal opportunities CACI is proud to be an equal employer. Embracing the diversity of our people, we are on a journey to build a truly inclusive work environment where no one is treated less favorably due to ethnic origin, age, gender, veteran status, religion or belief, sexual orientation, marital status, and disability or health condition, actively working to prevent discrimination. As a Disability Confident employer, we will: • Provide reasonable adjustments in the recruitment process where requested (contact a member of the recruitment team on 020 7602 6000 to discuss individual requirements further).

About Mirakl Mirakl is the leading provider of eCommerce software solutions. Mirakl's suite of solutions provides enterprises with a transformative way to drive significant growth and efficiency in their online business. Since 2012, Mirakl has been pioneering the platform economy, empowering retail and b2b enterprises with the most advanced, secure and scalable technology to digitize and expand product assortment through marketplace and dropship, improve efficiency in supplier catalog management and payments, personalize shopping experiences, and boost profits through retail media. Mirakl is trusted by Macy’s, Saks, Henry Schein, The Knot, 1800-Flowers, Best Buy, Lowe's, Ulta and 450+ industry-leading businesses worldwide. For more information: ___. Your impact: Join our EMEA team as a B2C Solution Consultant and become the Mirakl expert and trusted advisor pivotal to the successful integration of our platform within our clients' e-commerce ecosystems. From the moment a deal closes, you will be instrumental in ensuring rapid and successful platform launches, providing expert advice on architecture and features. What you will do: • Support the effective and successful launch of Mirakl platforms at our customers, working as a team with your Customer Success Consultant counterpart, • During the project phase: guide our customers in their understanding of our product, and towards the right architectural and functional choices to shape their future marketplace via solutions presentations and design workshops. Support them as they move through the integration and developments required to achieve this plan, up to go live, • After first marketplace go-live: identify key strategic developments (eg international or new business model expansion, omnichannel services, etc.) or additional functional adoptions to further strengthen the success of the marketplace. Support customers in the implementation of such initiatives, • Identify design or implementation issues/risks and present alternatives to alleviate or resolve, • Serve as a technical liaison between customers and our Product teams, enhancing customer understanding of the Mirakl Platform's value, and channeling customer feedback into product development, • Manage multiple projects (6 to 8) simultaneously, adapting quickly to diverse environments and acquiring new skills and processes, • Actively contribute to the development of the team delivering reusable assets, success stories and helping the community grow, • Continuously train yourself on Mirakl new feature releases and keep a close eye on the Product roadmap, to achieve this Trusted Advisor positionWhat you need to succeed:, • You hold a Master’s degree or higher in Engineering, Web Development, or Business, paired with a passion for technology, • You bring at least 2 to 4 years of experience in Consulting, E-commerce, or Project Management, boasting a comprehensive understanding of the eCommerce ecosystem, • Your previous customer-facing experiences have honed your ability to engage with a diverse range of stakeholders, from operational teams to C-suite executives, • You have experience in leading discovery sessions to design sophisticated blueprints, functional scopes, or business requirement documents., • You are a seasoned problem solver with a track record of leading design sessions and crafting detailed, technical solutions for SaaS platforms, • You are familiar with web technologies and frameworks (JSON/XML, CSV, Responsive Design, Restful APIs).

ABOUT MOVEMEON Movemeon is a tech-enabled global Search and Consulting business. We work with leading PE funds, global enterprises, VC-backed scale-ups, and consulting firms, and we help them find the best strategic, transformation, and commercial talent. Our community is central to our proposition. Founded by ex-McKinsey consultants, we have built a network of over 90,000 strategic and commercial professionals who started their careers in leading consulting or finance firms (45% are ex-McKinsey, BCG, Bain). This has attracted over 5,000 businesses to partner with us, including Bain Capital, Advent, KKR, Amazon, HelloFresh, and Uber. Our tech enables us to outcompete others in the market. We are investing heavily in using software, data and AI to further improve how we serve our community and clients. We’re proud to have worked in over 100 countries and have offices focused on EMEA (UK, France, DACH), APAC (Australia, New Zealand and Singapore and India) and the US. About the role We are looking for a new Senior Client Success Consultant to join the business and help us achieve even greater progress in 2026 and beyond. The Client Success team makes up, together with the Client team, the wider client-facing team at Movemeon. As a Senior Client Success Manager, you won’t just manage a process; you will be a strategic partner to our clients. You will lead on high-value roles, using data and deep market insight to guide C-suite stakeholders through complex hiring decisions and ensuring our candidates have an exceptional experience. Why this role? • See your impact: You will have end-to-end ownership for the roles you manage. You’ll see the direct result of your advice and strategy when placing critical hires through your guidance., • A community of active candidates: You aren't starting from scratch. You’ll tap into our exclusive community of active, high-calibre candidates, combining our platform’s reach with your own proactive resourcing to fill challenging roles., • A nice mix of work: Enjoy a perfect balance of high-stakes client-facing consulting and deep-focus delivery work., • Autonomously leading the management of the hiring process from end to end (from the role becoming live to being filled)., • Advising clients based on data points and knowledge of their business area (role status, candidate insights, and advising on who to hire based on best fit)., • Accurately identifying the appropriate candidates for a shortlist and clearly explaining the rationale behind your selection., • Using data to self-identify areas to improve and optimise delivery speed and quality., • Leading all candidate communication, including proactively reaching out to high-potential talent who are a good fit for the role., • Communicating effectively with senior stakeholders, both internally and externally, on role performance and strategy., • Keeping accounts updated and maintaining high platform hygiene to ensure data accuracy across the business. What we’re looking for • Experience in a client or customer-facing role, with a track record of managing senior relationships., • A natural organiser with strong attention to detail. You must be able to manage multiple projects/workstreams at the same time: prioritising based on impact, working to, and setting deadlines appropriately., • A genuine interest in working in the search/ consulting/tech space., • Proactive and action-oriented, with the ability to prioritise and work effectively based on commercial impact and client/candidate experience., • Confidently advise clients on hiring-related issues based on data and market insights., • A highly effective communicator at all levels. You must have good emotional intelligence, as well as an ability to influence and guide clients. You should be inquisitive and interested in understanding people’s thought processes., • An active listener. You are unafraid to ask questions to get to the right answer, and you synthesise data to inform decisions and reprioritise accordingly., • Strong problem-solving abilities. You will need to be flexible in your approach and identify opportunities to increase your conversion of won deals., • A commitment to experience. You care greatly about candidate and client experience and ensure they get the most out of our service., • Fluent spoken English and excellent written communication. Nice-to-haves * Experience working in a high-growth business environment. • Prior experience working in a SaaS or recruitment business., • An understanding of the types of projects that management consultants may execute on., • Fluency in any other language. What we offer An opportunity to have a huge impact on a high-growth business, whilst nurturing and developing a close-knit and open team. Our offer includes: • Salary: £40,000 - £50,000 base salary plus up to 25% OTE bonus (dependent on experience level)), • Visa sponsorship, • Exciting business in a time of rapid growth, • Respect for and encouragement of your ideas and initiatives, • A sensible work-life balance; we know how important it is to recharge, • Flexible working policy: Farringdon Office 2 days a week; flexible 3 days, • Enhanced maternity and paternity leave, • An office in central London (Farringdon), including office snacks, tea and coffee, and a hybrid working model, • Paid team away trips - we went to Spain, Italy, Transylvania and Montenegro in the past, • 27 days holiday plus bank holidays (with additional days for extra tenure) Location: UK, 2 days/week in the office (with some flexibility)

The London School of Economics and Political Science (LSE) is seeking to appoint a Project Manager to lead a range of estate development projects across its iconic central London campus portfolio. Founded in 1895, LSE has grown to become one of the foremost social science universities in the world. A specialist university with a truly international community, LSE’s reach extends from its central London campus to around the globe. The Times and Sunday Times Good University Guide named LSE University of the Year 2025, and the School has been ranked 1st in the UK for two consecutive years, in 2025 and 2026. The LSE Estates Division is responsible for developing and delivering the Estates Strategy in support of the School’s strategic objectives. Improving the student experience lies at the heart of what we do. We are focused on providing world‑class buildings and facilities and, through excellent customer service, ensuring the safe, secure and environmentally sustainable operation of the School’s estate. The Estates Capital Development Team has enjoyed unprecedented success in recent years, delivering a number of acclaimed major projects and receiving multiple ‘Client of the Year’ accolades. Over the past decade, LSE has completed some of the most renowned university buildings in the UK. The Saw Swee Hock Student Centre—LSE’s first new building in over forty years—received a Stirling Prize nomination, while the £145 million Marshall Building opened in 2022 to widespread acclaim. Looking ahead, LSE has an ambitious capital plan extending to 2030 and beyond. Major projects include the Firoz Lalji Global Hub, a deep retrofit of a 1950s building targeting Passivhaus, BREEAM Outstanding and WELL Platinum standards; the redevelopment of 61 Aldwych into a flagship academic hub and gateway to the campus; and the transformation of Bankside House, LSE’s largest student residence, into a vibrant residential community of nearly 2,000 rooms. The Project Manager will play a key role in delivering this exciting programme. The role will lead the briefing, design, procurement and delivery of refurbishment, fit‑out and long‑term maintenance projects, typically up to £5 million in value, while supporting senior colleagues on major projects ranging from £20 million to £200 million. The postholder will manage complex programmes across the campus and residential estate, ensuring projects are delivered on time, within budget and to the highest standards of quality, safety and sustainability. LSE is seeking an individual with a proven track record of planning and delivering projects in the £0.5 million to £5 million range, either in a client‑side role or as a consultant project manager. Experience of delivering refurbishment, reconfiguration and fit‑out projects within a live, multi‑building urban campus environment would be particularly advantageous. This role offers the opportunity to progress a career within a renowned, industry‑leading organisation and to work on a distinctive and high‑profile project portfolio. LSE offers an attractive range of staff benefits, including generous annual leave, a competitive pension scheme, and excellent training and development opportunities. The candidate brochure can be viewed here. For a confidential discussion please contact our advisor Nick Coppard of MRG. Applications should consist of a CV and cover letter and should be sent toNick Coppard. Closing date for applications is 24th May 2026. Interviews will be held in during w/c 15th June 2026. LSE is committed to building a diverse, equitable and truly inclusive university. We encourage and welcome applications from all sections of the community.

We are working with a consulting and technology‑led organisation seeking a Legal Counsel to join its UK Legal team and support a broad range of commercial, public sector, and regulatory matters. London, hybrid working The Role: • Provide generalist legal support across UK operations, acting as a trusted advisor to the business, • Lead the review, negotiation, and management of commercial contracts, including MSAs, DNAs, supply, and services agreements, • Support public sector contracting, including CCS framework agreements and customer bids, • Advise on contractual risk, regulatory compliance, and alignment with internal governance and policies, • Support bid processes, contract lifecycle management, and contract record‑keeping, • Provide legal advice on a range of commercial and regulatory matters affecting UK operations, • Support litigation oversight and legal risk management, • Assist with governance and corporate secretarial matters for UK entities, • Support compliance initiatives, including anti‑corruption, data protection, sanctions, and information security, • Assist with M&A activity, including legal due diligence and post‑acquisition integration Ideal Candidate: • England & Wales qualified Solicitor, • 1–3 years’ PQE as a generalist in‑house lawyer or similar experience, • Strong experience advising on commercial contracts, including MSAs, DNAs, and supply agreements, • Experience supporting public sector contracts and procurement frameworks, • Commercial, pragmatic, and business‑focused mindset Must hold or be eligible for UK Security Check (SC) clearance To register an interest, please send through your updated CV to

If you need support in completing the application or if you require a different format of this document, please get in touch with at or call TCS London Office number 02031552100 / +44 204 520 2575 with the subject line: “Application Support Request”. Careers at TCS: It means more TCS is a purpose-led transformation company, built on belief. We do not just help businesses to transform through technology. We support them in making a meaningful difference to the people and communities they serve - our clients include some of the biggest brands in the UK and worldwide. For you, it means more to make an impact that matters, through challenging projects which demand ambitious innovation and thought leadership. • This role will give exponential career growth as a Data and Analytics Business Development Manager, building strategic partnerships, accelerating revenue, shaping solutions, and leading transformation across manufacturing industries in UK The Role Manufacturing Data & Analytics Lead in UK Your responsibilities: • Serve as a strategic advisor to client stakeholders and technical teams., • Drive business development by identifying and pursuing opportunities to sell data analytics services to Chief Data Officers and other key decision-makers., • Develop and present compelling presentations to senior customer executives and stakeholders., • Work with customer to drive workshops and create data analytics charters and business cases, • Demand Creation: Work with customers to generate data analytics project opportunities, • Customer Advisory: Lead Data & Analytics Assessment, Strategy and Roadmap engagements and drive customer workshops for analytics use cases, • PreSales Leadership: Own stages of the presales cycle, RFI, RFP, and contribute to the development of solutions for presales, • Business Process Consulting: Organize and facilitate meetings for data gathering and data analysis based on understanding processes and outcomes related to business questions., • Business Systems Analysis: Interview clients and conduct research to gain an understanding of current systems and structures., • Technology Application: Determine functionality, design, and requirements for solutions that create value for clients technology preferences. Your Profile Essential skills/knowledge/experience: • Proven experience in a leadership role within data analytics., • Extensive experience with cloud data platforms (e.g., AWS, Azure, GCP, Snowflake, Databricks) and Lakehouse architecture., • Demonstrated ability to connect with customer business stakeholders to articulate business problem and approach for data analytics solutions, • Strong presentation and communication skills, with the ability to engage senior-level audiences., • Experience in the manufacturing industry., • Able to work with various levels of business organization to coordinate between stakeholders on Pre-sales activities, • Analyzing, understanding and documenting the business processes in detail where required to guide use case development, • Experience in manufacturing Industry; Provide functional expertise to projects, • Strong problem solving, quantitative and analytical abilities., • Strong ability to plan and manage multiple initiatives simultaneously. Rewards & Benefits TCS is consistently voted a Top Employer in the UK and globally. Our competitive salary packages feature pension, health care, life assurance, laptop, phone, access to extensive training resources and discounts within the larger Tata network. We offer health & wellness initiatives and sports events; we are the proud sponsor of the London Marathon. Diversity, Inclusion and Wellbeing Tata Consultancy Services UK&I is committed to meeting the accessibility needs of all individuals in accordance with the UK Equality Act 2010 and the UK Human Rights Act 1998. We welcome and embrace diversity in race, nationality, ethnicity, disability, neurodiversity, gender identity, age, physical ability, gender reassignment, sexual orientation. We are a disability inclusive employer and encourage disabled people to apply for this role. As a Disability Confident Employer, we offer an interview to applicants with disabilities or long-term conditions who meet the minimum criteria for the role. Please email us at if you would like to opt in. If you are an applicant who needs any adjustments to the application process or interview, please contact us at with the subject line: “Adjustment Request” or call TCS London Office 02031552100 / +44 204 520 2575 to request an adjustment. We welcome requests prior to you completing the application and at any stage of the recruitment process.

Introduction: Founded in 1875, our long history has been built on innovation, craftsmanship and above all, incredible talent. Born from the adventurous spirit of our founder, Arthur Lasenby Liberty, we remain true to our heritage. From our fulfilment centres to our flagship store, passion, vision and dynamism are part of our DNA – and that extends to our team. What We're Looking For: We're seeking a Full-Time Customer Service Advisor who will be the first point of contact for our customers — whether in our iconic flagship store or across our online channels. You'll be the face and voice of Liberty, handling enquiries with warmth, efficiency and professionalism from the very first interaction to the last. Ideally, candidates will have: • A background in customer service within retail or hospitality; experience with a high-end or luxury brand is a strong advantage., • Exceptional communication skills, being confident and professional across verbal, written and in-person interactions., • A proactive mindset; energised by a busy environment and comfortable being responsive throughout shifts., • The ability to be calm under pressure, juggling multiple responsibilities and meeting various deadlines., • A flexible and committed approach, comfortable working a shift pattern that includes weekends., • A tech-savvy approach, with an openness to learn and navigate a range of platforms and digital tools. Key Responsibilities: Customer Focus • Respond to customer queries in a professional and timely manner on our 3rd floor customer service help desk., • Provide consistent and up-to-date information to customers, whilst also responding to loyalty queries., • Ensure customer follow-up is completed within department SLAs, whilst also escalating complaints to your line manager when necessary. Standards • Complete processes efficiently and accurately, including transactions on POS, Microsoft Dynamics AX and Zendesk., • Maintain high standards of organisation and compliance across all working areas, front and back of house., • Assisting with online orders, including all aspects of click and collect. Service Excellence • Act as a Liberty ambassador, ensuring an exceptional customer experience at every interaction., • Proactively develop knowledge of Liberty's online and flagship services, promotions, marketing and events., • Stay aware of the latest trends, competitor activity and customer service best practice.

IMPORTANT: Full right to work in the UK: ILR, British passport, national Hybrid: 3 days per week in office Location: London or at a commutable distance Hiring process: 2 technical interviews and a HR call Salary: £100,000 - £110,000 Gross/a DOE + 15%-20% bonus depending of seniority + amazing benefits package About The Role: Are you a seasoned SAP professional with a passion for enterprise-scale transformation? Do you thrive at the intersection of business strategy, technology, and value realization? As a Senior Industry Principal / Solution Architect, you will play a pivotal role in shaping and delivering high-impact SAP S/4HANA transformation programs for global clients. This is a senior leadership position where you will advise C-level stakeholders, co-create future-ready business models, and lead complex end-to-end transformations across industries. You will operate at scale, supported by a global network of experts, and act as a trusted advisor guiding clients through strategic change - from early visioning and Phase 0 assessments to MVP delivery and enterprise rollout. Key Responsibilities: Strategy, Consulting & Value Creation • Generate consulting-led opportunities and contribute to industry thought leadership, • Co-create next-generation business models and end-to-end processes that drive competitive advantage and cost leadership, • Lead transformation assessments, due diligence, and executive workshops, • Build business cases, value realization models, and transformation roadmaps, • Design and synthesize end-to-end processes across:, • Planning, Sales, Procurement, • Manufacturing, Warehousing & Logistics, • Plant Maintenance and Customer Service, • Define enterprise transformation roadmaps using:, • SAP S/4HANA, • SAP best practices and SaaS Line-of-Business solutions, • Partner platforms such as Microsoft and Salesforce, • Identify digitization and automation opportunities using AI, advanced analytics, RPA, IoT, and emerging technologies, • Deliver S/4HANA MVPs, templates, pilots, and scalable enterprise solutions, • Lead enterprise data design efforts (CDM, LDM, PDM), • Define data governance frameworks, operating models, and roles, • Guide data platform selection and architecture for analytics, reporting, and monetization, • Mentor and develop global, cross-functional teams, • Act as a hands-on, approachable, and trusted senior leader, • Ensure solution quality, delivery excellence, and transparent feedback, • Represent the organisation as a trusted advisor to senior client stakeholders, • Bring industry best practices, data-driven insights, and multiple solution options to enable informed decision-making, • Contribute to joint product and innovation roadmaps with partners such as SAP and Microsoft Required Skills & Experience: • 14+ years of hands-on SAP consulting experience, • Participation in at least 5 end-to-end SAP implementations, • Experience as a Solution Architect, Program Lead, or Track Lead, • Exposure to Greenfield, Brownfield, and/or Hybrid transformation approaches, • Strong knowledge of the SAP product portfolio and consulting ecosystem, • Deep expertise in at least one domain:, • Functional: Finance & Controlling, Manufacturing, Logistics, or Sales, • Technical: ABAP, UI5, Integration, Security, or Basis, • Strong IT and SAP enterprise architecture background, • Proven C-level and senior stakeholder engagement capability, • Experience in Phase 0 / transformation preparation, • SAP toolchain usage and/or administration experience, • Valid SAP certification(s), • Strong client-facing presence, communication, and presentation skills, • Experience with solution proposals, estimations, and presales support Preferred Qualifications: • Exposure across multiple SAP modules and industries, • Experience in SAP sales, presales, or service delivery roles, • Prior business-domain experience before entering IT, • Experience with non-SAP platforms (e.g., Microsoft ecosystem, Salesforce), • Thought leadership through external publications, speaking engagements, or whitepapers Personal Attributes: • Strong analytical and strategic thinking skills, • High levels of leadership maturity and proactiveness, • Passion for customer success and long-term partnerships, • Commitment to excellence, quality, and continuous improvement, • Outstanding written and verbal communication skills Why Join Us? • Influence large-scale, global SAP transformations, • Work alongside a world-class, international team of experts, • Engage directly with senior business leaders and shape enterprise strategy, • Drive meaningful, data-driven outcomes that deliver real business value, • Grow your impact as a trusted advisor and industry leader 📩 Interested in shaping SAP transformations for the UK's leading enterprises? Apply or message me to learn more.

Microland is the world's leading AI-first, platform-driven technology infrastructure services company. We're a 36-year-old organization serving clients in over 100 locations globally. Microland’s driving ambition is to provide our clients with innovation, the best technologies, and strategies for adopting the next generation of digital infrastructure. We lead with our platforms under the umbrella of Intelligeni. Large enterprises rely on Microland to manage and transform their mission-critical infrastructure. 55% of our revenue comes from the North America region, 35% from EMEA, and 10% from APAC. Visit for more details. Position: Field CTO – Cloud & Applications Office Location: London Travel: As required across the UK and Europe Reports to: SVP – Geo Leader (EMEA) Role Overview The Field CTO – Cloud & Applications is a senior, client-facing advisory role responsible for shaping executive-level conversations around cloud strategy, application modernisation and enterprise-scale managed services. The role exists to influence, guide and elevate how enterprise clients think about cloud and application platforms transformation and also long-term managed capabilities. It helps clients connect technology decisions to business outcomes such as resilience, agility, cost optimisation and operational efficiency. This role is a blend of technology leadership, executive advisory and pre-sales enablement, complementing sales, delivery and architecture teams by bringing clarity, confidence and direction to complex transformation and managed service discussions. Core Expertise • Cloud strategy and cloud managed services across AWS, Azure and GCP, • Enterprise cloud and application operating models, including run, optimise and evolve, • Application modernisation, rationalisation and lifecycle management, • Cloud-native architectures and platform engineering, • DevSecOps, CI/CD and developer productivity at scale, • Enterprise-scale application and digital managed services, including cost, reliability and performance optimisation Key Responsibilities Executive Advisory and Client Engagement • Engage confidently with senior client stakeholders across enterprise accounts., • Lead executive-level discussions on cloud strategy, application modernisation and managed service-led operating models, • Help clients articulate their challenges, priorities and transformation ambitions across both change and run agendas, • Act as a trusted advisor supporting sales-led pursuits, without assuming delivery ownership Cloud, Application and Managed Services Leadership • Provide thought leadership on:, • Application modernisation approaches including re-host, re-platform and re-architect, • Cloud-native architectures and enterprise cloud operating models, • Managed service models for cloud and applications, including service design, governance and optimisation, • Platform engineering, developer experience and modern software delivery practices, • Bring clarity to complex environments by balancing innovation with operational stability, security and cost, • Challenge traditional thinking where required, while remaining pragmatic and outcome-focused Pre-Sales and Opportunity Shaping • Work closely with Account Executives and sales leadership throughout the pre-sales lifecycle, • Support early-stage opportunity shaping by influencing problem definition, solution direction and managed service positioning, • Participate in key pursuits as an executive-level technology advisor, • Elevate conversations from tools and technologies to platforms, operating models and long-term service outcomes, • Maintain continuity of senior client relationships throughout the sales cycle Thought Leadership and Market Positioning • Develop and articulate a clear, opinionated point of view on cloud, applications and managed services evolution, • Represent the organisation in executive briefings, industry forums, roundtables and customer advisory sessions, • Contribute to external thought leadership through blogs, presentations and whitepapers Internal Collaboration and Enablement • Collaborate closely with Account Executives, architects and delivery leaders, • Provide strategic guidance without becoming part of day-to-day delivery, • Coach senior sales and technical stakeholders on positioning cloud and application managed services, • Ensure consistency of narrative, value proposition and messaging across pursuits Stakeholder Engagement External • CIOs, CTOs, CDOs and senior technology leaders, • Business, digital and transformation stakeholders Internal • Account Executives and sales leadership, • Solution architects and technical specialists, • Delivery and operations leadership, • Regional and global leadership teams Compensation & Benefits • Competitive base salary & Bonus., • Travel and client engagement expenses as per company policy. Why Join Us? We are a leading global, AI-first, platform-led technology infrastructure services company recognized for making digital infrastructure resilient and autonomous. • Exceptional commission structure and significant earning potential., • The opportunity to directly impact company growth by bringing in flagship new clients., • Work with cutting-edge AIOps and cloud technologies. (EEO) Microland is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.

Department: Retail Place of work: Harrods, London Job Type: Full-time Job purpose: As a Client Advisor, you are passionate about the world of beauty and cosmetics and ready to become the custodian of the brand's valuable heritage and legacy, sharing the vision, values, and mission guiding the Client into the world of the Brand. You take responsibility for meeting your personal sales goals and you are driven to contribute to the success of the Store. You ensure an exceptional Client experience, placing the Client first and fostering valuable relationships. You foster brand loyalty and turn each Client's visit into an unforgettable luxury shopping experience. You are a reliable team player, providing continuous support to both your colleagues and management, while performing all tasks and responsibilities tied to your department. Responsibilities: • Consistently reach and exceed personal and store sales target, both on a monthly and annual basis, while elevating and assisting in business growth, • Implement business strategies following the guidance of the Store Manager, while staying informed about the performance of the Store, • Achieve and exceed personal KPI objectives by providing outstanding customer service and ensuring the highest standards of sales quality, • Deliver a superior customer service experience by surpassing their expectations, displaying in-depth knowledge of the products and Santa Maria Novella heritage and history, in accordance with the sales standards, • Take initiative to maximize all cross-selling opportunities by using every product range available in the store, • Place the Client first by fostering a welcoming atmosphere, offering friendly and professional assistance, and addressing all their needs and requests, • Collect valuable Client information using the Company's tools (CRM) to engage with them, establish relationships, and tailor future Client development opportunities, • Ensure outstanding Client satisfaction and outstanding Client service by implementing the "Brand Selling Ceremony", • Adopt and encourage the Omni Channel approach, • Develop and sustain extensive knowledge of the luxury beauty and cosmetic industry by staying updated on beauty trends and monitoring industry competitors, • Consistently work to stay current with information on product details, sales methods, Client Services, and Company guidelines and protocols, • Handle Client inquiries, issues, and returns with professionalism and effectiveness liaising with the store manager when necessary, • Collaborate and engage effectively with colleagues, promote open and constructive dialogue, to ensure a consistently outstanding experience and contribute to a positive work atmosphere, • Follow security procedures in the store to ensure safety of Client, staff and merchandise, • Assist in maintaining the presentation of all products in line with Santa Maria Novella's visual guidelines, • Assist in the daily management of the store by keeping the understock and stock room tidy and orderly, • Adhere to Company protocols for operational guidelines and stock management, including cash handling, inventory, logistics, and all primary reporting activities required by the head office, ensuring that Company policies and procedures are effectively implemented Qualifications: • Harrods store approval required, • At least 2/3 years of experience in sales field; luxury retail and/or beauty preferred, • Proficiency in English, any other languages is a plus, • Ability to work in a fast-paced and dynamic environment, • Demonstrated skill in establishing enduring relationships with both Client and colleagues, • Excellent written and verbal communication skills, • High level of flexibility and ability to problem solve, • Demonstrated capability to achieve and exceed both individual and store performance targets, • Team player with interested in actively collaborating with colleagues, • Familiarity with selling ceremony and Client journey/discovery process could be a plus, • Strong customer service skills, • Capability to work a flexible schedule according to business requirements, including evenings, weekends, and holidays Equal Opportunity Statement: The announcement is applied to both sexes, according to laws 903/77 and 125/91, and to people of all ages and all nationalities, according to legislative decrees 215/03 and 216/03. All data will be processed in compliance with Legislative Decree 196/2003 and GDPR EU 679/2016.

Overview We are seeking a Customer Success Manager with a strong cybersecurity background to join a disruptive, Series A startup operating at the intersection of fraud prevention, cybersecurity, and AI. This individual will play a critical role in supporting and growing relationships with enterprise customers across the UK and EMEA. The ideal candidate brings both technical depth and strong customer engagement skills, with the ability to work cross-functionally with business stakeholders and technical teams alike. This includes partnering closely with CISOs, IT leaders, and cybersecurity practitioners to ensure customers achieve meaningful outcomes and maximize the value of the platform. Key Responsibilities • Build and manage strategic relationships with enterprise customers, acting as the primary post-sale point of contact, • Drive customer onboarding, adoption, and long-term success across cybersecurity solutions, • Partner with customers to define success plans, KPIs, and measurable outcomes, • Conduct regular business reviews and provide strategic guidance on security posture and best practices, • Translate complex technical concepts into business value for executive stakeholders, • Collaborate closely with Sales, Pre-Sales, Product, and Support teams to ensure a seamless customer experience, • Identify and drive expansion opportunities, including upsell and cross-sell initiatives, • Proactively manage risk, identify churn signals, and execute retention strategies, • Experience in Customer Success within a cybersecurity OEM SaaS provider, • Strong cybersecurity domain knowledge, with exposure to areas such as application security, cloud security, endpoint security, or threat detection, • Technical background with the ability to engage credibly with security engineers, architects, and IT leadership, • Ability to build relationships with both executive stakeholders and hands-on practitioners, including CISOs and security teams, • Proven ability to drive customer adoption, retention, and growth across enterprise accounts, • Experience managing complex customer environments and multiple stakeholders, • High customer retention and satisfaction across assigned accounts, • Strong product adoption and measurable customer outcomes, • Identification and execution of revenue expansion opportunities, • Trusted advisor status with both technical and executive stakeholders

Who we are Employment Hero is on a mission to make employment easier and more valuable for everyone. Our Employment Operating System brings hiring, HR, payroll and benefits into an all-in-one solution. Since our inception in 2014, we’ve scaled to a $2 billion valuation and gained a presence in 6 countries globally - Australia, New Zealand, Singapore, Malaysia, the UK and Canada. We now service over 300,000 businesses and more than 2 million employees. The EH Way At Employment Hero, we’re proud of our unique DNA, which we call The EH Way. We are Mission First - everything we do (from what we work on, to how we allocate capital and where we focus) is driven by our Mission We are Remote First - we champion a remote environment with a preference for asynchronous communication and a high degree of autonomy We are AI First - we are committed to using AI to accelerate our mission; AI is not just a tool, it’s a fundamental part of how we operate, innovate, and scale We are Apolitical - we do not take a position on political or social topics, unless it relates to our Mission We Live by Our Values - we role model our values 100% of the time We Expect High Performance - we set a high standard and we’re not satisfied with being average This Role We’re looking for a Customer Success Consultant (CSC) to join our UK Customer Success team and take ownership of a portfolio of customers, helping them achieve meaningful business outcomes through Employment Hero solutions. In this role, you’ll build strong customer relationships, drive product adoption, and deliver proactive engagement that supports customer retention, satisfaction, and growth. You’ll act as a trusted advisor throughout the customer lifecycle, ensuring customers consistently realize value from our platform while contributing to a scalable, high-quality customer experience. What You’ll Be Doing Customer Portfolio Ownership • Manage relationships across an assigned portfolio of customers, • Deliver proactive, value-led engagement throughout the customer lifecycle, • Act as a trusted advisor, aligning Employment Hero solutions to customer business goals, • Maintain structured engagement plans tailored to customer needs Customer Engagement & Adoption • Conduct regular success conversations, reviews, and check-ins, • Drive product adoption, feature use, and customer maturity, • Deliver customer training sessions, webinars, and enablement activities, • Support customers in maximizing value from their Employment Hero platform Retention & Customer Health • Monitor customer health metrics and identify early risk indicators, • Take ownership of retention outcomes within your portfolio, • Partner with internal teams to resolve customer challenges, • Contribute to regional churn prevention initiatives Growth & Expansion • Identify opportunities for deeper product adoption and expansion, • Partner closely with Account Executives to progress qualified opportunities, • Support customers as their organisations grow and evolve Customer Advocacy & Voice of the Customer • Build strong relationships that encourage advocacy and positive sentiment, • Support development of customer references, testimonials, and success stories, • Share customer insights and feedback with Product and internal teams to drive continuous improvement Collaboration & Continuous Improvement • Work cross-functionally with Sales, Product, Support, and Customer Success teams, • Contribute to scalable engagement programs and customer success initiatives, • Use customer data and feedback to improve lifecycle strategies and customer experience Who you are This role could be a great fit if you: • Enjoy building long-term customer relationships, • Are motivated by improving customer outcomes, • Thrive in a fast-paced SaaS environment, • Take proactive ownership and collaborate effectively across teams, • Want to develop your commercial and customer success career What You Bring • Experience in a customer-facing role such as Customer Success, Account Management, Implementation, or Support, • Strong communication and stakeholder management skills, • Ability to manage priorities across multiple customers, • A proactive, solutions-focused mindset, • Experience working with SaaS platforms or technology products, • Experience in a B2B SaaS environment, • Client training or onboarding experience, • Understanding of HR, payroll, or workforce management solutions, • Experience using CRM or customer success platforms (e.g., Salesforce, Zendesk, Vitally), • Experience working with customer satisfaction metrics such as NPS, health scoring, or lifecycle analytics What We Can Offer At Employment Hero, we don’t just talk about a better way to work - we live it.Joining Employment Hero means • You will work remotely, with the flexibility to own your time and impact, • You will access cutting-edge tools to amplify your work, knowledge and outputs

Dynamics 365 Contact Center & Customer Service Architect Shape Customer and Colleague Service Experiences with KPMG UK KPMG’s Microsoft Business Solutions practice is one of the most experienced and fastest‑growing Microsoft transformation teams in the UK. We work with organisations to modernise customer service and contact centre operations using Dynamics 365 Contact Center, Dynamics 365 Customer Service, Power Platform, and Copilot‑enabled experiences. Our focus is on designing service models that work in practice — across voice and digital channels, agent and supervisor experiences, and end‑to‑end customer journeys. We value clarity, empathy for users, and functional designs that are grounded in real operational needs. The Role As a Functional Architect specialising in Dynamics 365 Contact Center and Customer Service, you will be responsible for owning the functional design of modern contact centre and service solutions. You will work closely with clients, product owners and delivery teams to understand service operations, customer journeys and business outcomes, and translate them into clear, implementable functional designs using standard Dynamics 365 capabilities wherever possible. This is a hands‑on delivery role. You will lead functional workshops, shape solution configuration, guide functional consultants, and support delivery through build, test and go‑live. You will partner closely with Technical Architects to ensure functional designs are feasible, scalable and aligned to the overall solution architecture. Key Responsibilities Functional Solution Design • Own the functional design of Dynamics 365 Contact Center and Customer Service solutions, covering cases, interactions, queues, routing, knowledge, and service processes., • Translate business requirements into clear functional designs, user stories and configuration approaches., • Design end‑to‑end service journeys across voice, chat, email, messaging and social channels., • Define queue models, skills, routing rules and work distribution, aligned to operational goals., • Lead functional workshops with service leaders, operations teams and frontline users., • Act as a trusted functional advisor, helping clients understand product capabilities, constraints and trade‑offs., • Guide and review configuration across Customer Service Hub, Contact Center capabilities and Power Platform., • Support functional testing, UAT preparation and defect triage., • Design with adoption in mind, considering usability, role clarity and operational readiness., • Ensure functional designs support reporting, quality management and continuous improvement., • Work closely with Technical Architects to align functional requirements with technical design., • Highlight non‑functional considerations early, including performance, scalability and security., • Contribute to proposals, demos and early solution shaping for contact centre and service transformations., • Support estimations and scope definition by clearly articulating functional complexity and dependencies. What You’ll Bring We do not expect every candidate to cover every area. What matters most is strong functional design capability, contact centre understanding, and confidence working with clients and delivery teams. Essential • Strong experience delivering Dynamics 365 Customer Service and/or Contact Center solutions in a functional role., • Solid understanding of service operations and contact centre processes, including case management and interaction handling., • Experience designing omnichannel journeys, queues, routing and agent experiences., • Comfortable leading workshops, documenting requirements and producing functional designs., • Experience supporting configuration, testing and go‑live activities., • Ability to work collaboratively with Technical Architects and development teams., • Confident communicator with clients and internal stakeholders., • Experience with other CCaaS platforms like AWS, Gensys etc., • Exposure to Copilot for Service, Copilot Studio or conversational AI from a functional design perspective., • Experience with D365 Customer Insights, knowledge management or workforce management concepts., • Familiarity with Power Platform capabilities used to extend service experiences., • Awareness of new Dynamics 365 releases and roadmap. Why Join KPMG’s Microsoft Business Solutions Team? • Design real‑world service experiences: Work on programmes that directly impact customers, agents and service leaders., • Strong delivery focus: Be part of teams that care about adoption, usability and operational success., • Collaborative architecture model: Work closely with technical specialists while owning functional outcomes., • Opportunities to grow: Develop deeper product expertise or progress towards Solution or Lead Architect roles., • Microsoft partnership: Access early insight into new service and contact centre capabilities., • A culture of clarity and pragmatism: We value thoughtful design, open discussion and sustainable solutions. If this sounds like the kind of role you want to do, we’d genuinely love to speak with you.

PXM Product Owner (Salsify) - Retail / eCommerce Focus\n\nLocation: London (Hybrid)\n\nSalary: £80,000 - £90,000 + bonus\n\nThe Opportunity\n\nWe're hiring a PXM Product Owner to take ownership of a global Product Experience Management (PXM) platform, acting as the key link between business and technology. This role is with a multi-million-pound organisation in the eCommerce space, working across internal platforms and product data tools.\n\nThis is ideal for someone who thrives at translating commercial needs into scalable digital solutions and has hands-on experience delivering PXM capabilities in fast-paced retail or eCommerce environments. You'll play a critical role in shaping product data strategy, improving customer experience across digital channels, and driving the adoption and optimisation of Salsify.\n\nKey Responsibilities\n\nProduct Ownership & Strategy\n\nOwn and evolve the PXM platform, with a strong focus on Salsify\nPartner with stakeholders to define and deliver the product roadmap\nAct as the subject matter expert, championing PXM capabilities across the businessRequirements & Delivery\n\nGather, define, and prioritise business requirements, translating them into user stories and functional solutions\nManage and maintain the product backlog in an Agile environment\nCollaborate with engineering and QA teams to ensure high-quality deliverySystem & Process Optimisation\n\nConfigure and optimise Salsify workflows, data models, and syndication processes\nEnsure seamless integration with eCommerce platforms, ERP, DAM, and other systemsData Governance & Performance\n\nDrive product data quality, enrichment, and governance standards\nMonitor KPIs such as time-to-market, data completeness, and channel performance\nSupport retail and digital channel syndication strategies \n\nTraining & Adoption\n\nDevelop training materials and support adoption across business teams\nAct as a trusted advisor to stakeholders on best practices and system capabilitiesWhat We're Looking For\n\nProven experience as a Product Owner, Business Analyst, or similar role within Retail or eCommerce\nHands-on experience with Salsify PXM (essential)\nStrong background in CPG or FMCG environments (essential)\nExperience delivering PXM, product data, or digital shelf solutions\nSolid understanding of Agile methodologies (Scrum, Kanban, SAFe)\nStrong stakeholder management and communication skills\nAnalytical mindset with the ability to translate business needs into technical solutions\nExperience with system integrations (eCommerce platforms, ERP, DAM) is highly desirable \n\nIf you have a strong blend of product ownership, PXM expertise, and hands-on Salsify experience within a CPG/FMCG retail or eCommerce setting, this is an excellent opportunity to make a meaningful impact

PXM Product Owner – Retail / eCommerce Focus Location: London (Hybrid) Salary: £80,000 – £90,000 + bonus The Opportunity We’re hiring a PXM Product Owner to take ownership of a global Product Experience Management (PXM) platform, acting as the key link between business and technology. This role is with a multi-million-pound organisation in the eCommerce space, working across internal platforms and product data tools. This is ideal for someone who thrives at translating commercial needs into scalable digital solutions and has hands-on experience delivering PXM capabilities in fast-paced retail or eCommerce environments. You’ll play a critical role in shaping product data strategy, improving customer experience across digital channels, and driving the adoption and optimisation of Salsify, Akeneo, Syndigo, Pimcore, or inriver Key Responsibilities Product Ownership & Strategy • Own and evolve the PXM platform, with a strong focus on Salsify, • Partner with stakeholders to define and deliver the product roadmap, • Act as the subject matter expert, championing PXM capabilities across the business Requirements & Delivery • Gather, define, and prioritise business requirements, translating them into user stories and functional solutions, • Manage and maintain the product backlog in an Agile environment, • Collaborate with engineering and QA teams to ensure high-quality delivery System & Process Optimisation • Configure and optimise Salsify workflows, data models, and syndication processes, • Ensure seamless integration with eCommerce platforms, ERP, DAM, and other systems Data Governance & Performance • Drive product data quality, enrichment, and governance standards, • Monitor KPIs such as time-to-market, data completeness, and channel performance, • Support retail and digital channel syndication strategies Training & Adoption • Develop training materials and support adoption across business teams, • Act as a trusted advisor to stakeholders on best practices and system capabilities What We’re Looking For • Proven experience as a Product Owner, Business Analyst, or similar role within Retail or eCommerce, • Hands-on experience with Salsify,Akeneo, Syndigo, Pimcore, or inriver PXM (essential), • Strong background in CPG or FMCG environments (essential), • Experience delivering PXM, product data, or digital shelf solutions, • Solid understanding of Agile methodologies (Scrum, Kanban, SAFe), • Strong stakeholder management and communication skills, • Analytical mindset with the ability to translate business needs into technical solutions, • Experience with system integrations (eCommerce platforms, ERP, DAM) is highly desirable If you have a strong blend of product ownership, PXM expertise, and hands-on Salsify experience within a CPG/FMCG retail or eCommerce setting, this is an excellent opportunity to make a meaningful impact.

A leading global consulting firm is looking for a Director to lead Applied AI growth across their Telecoms, Media and Technology client base — a senior role that spans strategy, commercial delivery and the development of market-leading AI capabilities. The Role You will own the TMT Applied AI growth agenda, building and sustaining senior client relationships across major accounts while originating and closing complex, high-value engagements. This means leading pursuit teams from executive relationship development through to proposal, negotiation and close — with accountability for commercial performance and delivery outcomes across the portfolio. A significant part of the remit is building and scaling market-facing offerings. You will define value propositions, pricing approaches and delivery models for GenAI and advanced analytics solutions, and work closely with alliance and engineering leaders to industrialise those solutions at scale. You will also operate as a trusted advisor to C-suite stakeholders, translating AI capability into measurable financial, customer and operational outcomes. Alongside the commercial agenda, you will provide executive sponsorship for complex, multi-workstream AI programmes — ensuring strong governance, responsible AI practices, and rigorous risk management are embedded throughout. Developing and retaining senior consulting talent is equally central to this role. What You'll Bring • A proven track record of winning and leading large, complex consulting engagements across major TMT accounts, • Deep fluency in the modern AI stack — GenAI, LLMs, RAG, MLOps, cloud platforms — combined with the commercial acumen to shape investment cases and operating models, • Sector grounding in high-impact TMT use cases: telco operations, network assurance, media supply chains or developer productivity, • The executive presence to influence C-suite stakeholders and represent the firm in senior client forums, • Experience establishing responsible AI governance frameworks, including privacy, bias, explainability and model risk management Why This Role AI adoption across TMT is accelerating, and the organisations getting it right are those with trusted partners who can bridge strategy, commercials and delivery. This is a role for an AI leader who wants to shape that agenda — not just advise on it.

A high-growth, institutionally backed AI infrastructure platform is seeking its first senior legal leader to build and lead the legal function from the ground up. This is a rare opportunity to step into a broad, strategic role at an early stage of scale, partnering closely with senior leadership in a fast-paced, entrepreneurial environment. The Role You will operate as a true generalist and strategic advisor, owning all legal, governance, and compliance matters across the business. Responsibilities will include: • Leading on customer and supplier contracts (including MSAs), • Supporting commercial and strategic transactions, • Overseeing governance, regulatory, and compliance frameworks, • Advising on corporate, employment, and financing matters, • Supporting infrastructure-related and operational legal issues, • Managing external counsel The Candidate • Comfortable working across a wide range of legal disciplines, • Pragmatic, solutions-oriented, and business-focused, • Energised by building in a fast-growth environment, • Ambitious and keen to take ownership in a scaling platform Prior exposure to infrastructure, technology, or data centre environments is beneficial but not essential.

Job Title: Lettings Agent Location: Dubai, UAE Company: Allsopp & Allsopp Real Estate Benefits: Visa, Medical Insurance, RERA License, Training Programme. About Us: Allsopp & Allsopp is one of Dubai’s leading real estate agencies, recognised for delivering exceptional service, unrivalled market expertise, and a modern, client-first approach. As a multi-award-winning brand, we are continuing to grow and are looking for driven, ambitious individuals to join our dynamic team. Role Overview: As a Lettings & Sales Agent, you will be responsible for managing the full lifecycle of residential property transactions—from sourcing and marketing listings to conducting viewings and closing deals. You’ll work closely with landlords, tenants, buyers, and sellers, acting as a trusted advisor and providing expert guidance throughout the process. Key Responsibilities: • Build and manage a portfolio of residential properties for rent and sale, • Conduct property valuations and secure new listings, • Manage the full sales and lettings process from start to finish, • Conduct viewings and provide detailed feedback to clients, • Negotiate offers and secure successful outcomes for all parties, • Build and maintain strong relationships with landlords, tenants, buyers, and sellers, • Stay up-to-date with local market trends, pricing, and competitor activity, • Strong negotiation and communication skills, • Confident, professional, and customer-focused, • Target-driven with a proactive mindset, • Industry-leading commission structure, • Extensive training and support, • Access to one of the largest client and property databases in Dubai, • Modern offices in a prime location If you're ambitious, personable, and ready to thrive in Dubai’s competitive real estate market, Allsopp & Allsopp is the perfect platform for your success.

University of the Arts London (UAL) is looking for a Facilities Manager to join on a full-time, 12 months fixed term contract. UAL is a global leader in creativity, innovation, and invention across the knowledge economy. Comprising six renowned Colleges and four Institutes across London, UAL continues to shape the future of art, design, fashion, communication, and performing arts. In the 2025 QS World University Rankings by Subject, UAL is ranked 2nd in the world for Art and Design for the seventh consecutive year, reaffirming its status as a creative powerhouse. With a vibrant, multicultural community of over 20,000 students from more than 130 countries, UAL fosters an inclusive and dynamic environment that nurtures the next generation of creative talent. As part of the Estates Department, the Facilities Manager will line manage a team of Facilities Assistants and manage the delivery of our contracted services to maintain a secure and well-maintained campus environment. Key responsibilities include implementing and managing FM service strategies, overseeing daily operations such as cleaning, maintenance, H&S, and minor works projects and refurbishments. Additionally, they will collaborate with the Campus Manager to monitor and report on service partner performance against established SLAs and KPIs, ensuring alignment with organisational goals and fostering a culture of continuous improvement. The ideal candidate will possess excellent leadership, communication and interpersonal skills, along with a demonstrable track record of overseeing a range of Facilities Management operational functions and services within a similar environment. You will possess a proactive approach to problem-solving and customer service, as well as an understanding of Health & Safety regulations and compliance. Additionally, you shall hold proficiency in stakeholder management and should also be able to demonstrate the ability to foster positive relationships with both internal and external stakeholders. We're looking for someone with - • Proven experience in facilities management and strong team management experience., • Extensive experience in stakeholder engagement across multiple fields., • Experienced in representing Estates FM service operations at College meetings or similar (Building User Groups, College Health and Safety Committee and Project boards)., • Practical experience with using Helpdesk and CAFM software., • An IOSH Managing Safely qualification., • Excellent communication, customer service, and problem-solving skills. The Candidate Brochure can be viewed at UAL - Facilities Manager (CSM, Archway Campus) For a briefing discussion please contact our retained advisor Anna Kacprzak () at MRG. Applications should consist of a CV and covering letter and should be sent to Closing date for applications is 17th May 2026 UAL is committed to creating diverse and inclusive environments for all staff and students to work and learn – a university where we can be ourselves and reach our full potential. We offer a range of family friendly, inclusive employment policies, flexible working arrangements and Staff Support Networks. We welcome applicants from diverse backgrounds, including race, disability, age, sex, gender identity, sexual orientation, religion and belief, marriage and civil partnership, pregnancy and maternity, and caring responsibility.

Company Description Abel Richard is an ultra-luxury Maison redefining modern refinement. With a growing presence in London and across key international luxury markets, the brand specializes in luxury handbags and fine writing instruments, including Montegrappa, one of the world’s most storied and respected luxury pen houses, alongside rare, limited-edition creations that seamlessly blend technology, high-tech material innovation, personality, and purpose. Through its partnership with Montegrappa, Abel Richard brings forward a legacy of Italian craftsmanship, precision engineering, and artistic expression, celebrating writing instruments as objects of culture, heritage, and design. Each piece reflects an uncompromising commitment to quality, individuality, and timeless sophistication. Rooted in craftsmanship and driven by design excellence, Abel Richard creates objects that go beyond function. Every component tells a story. Every silhouette is a conversation starter. As the Maison continues to expand its presence across the global luxury landscape, Abel Richard remains focused on elevating customer experience, brand storytelling, and modern luxury across every touchpoint. Position Summary Abel Richard is seeking a polished, client-focused, and commercially driven Client Advisor to join our London boutique team. This role is responsible for delivering an elevated client experience, cultivating long-term customer relationships, and supporting the daily operations of the boutique. The ideal candidate is passionate about luxury retail, understands the expectations of a discerning international clientele, and brings a high level of professionalism, style awareness, and service excellence. This individual will serve as a brand ambassador and play a key role in driving sales, strengthening client loyalty, and maintaining the visual and operational standards of the boutique. Key Responsibilities Client Experience & Sales • Deliver exceptional, personalized service to every client, creating a welcoming and elevated boutique experience., • Build meaningful relationships with new and existing clients through strong clienteling and follow-up practices., • Identify client needs and recommend products with confidence, product knowledge, and refined brand storytelling., • Achieve or exceed individual and boutique sales goals., • Maintain a strong understanding of Abel Richard products, craftsmanship, brand heritage, and seasonal collections., • Support private appointments, VIP clients, and special in-store events as needed., • Serve as a true brand ambassador by consistently reflecting Abel Richard’s values, image, and service standards. Client Development • Develop and maintain a loyal client book through outreach, follow-up communication, and personalized service., • Use CRM tools and boutique resources to track client preferences, purchase history, and opportunities for re-engagement., • Support initiatives that drive repeat business and long-term customer loyalty., • Build rapport with local and international clientele, including high-net-worth individuals and luxury consumers. Boutique Operations • Assist with opening and closing procedures in accordance with company standards., • Accurately process sales, exchanges, transfers, deposits, and other transactions through the POS system., • Support inventory management, stock replenishment, cycle counts, and merchandise organization., • Maintain the boutique’s presentation, including merchandising, cleanliness, and back-of-house standards., • Help ensure all operational procedures, loss prevention practices, and security protocols are followed., • Partner with the leadership team to support smooth day-to-day boutique operations. Team Contribution • Work collaboratively with leadership and fellow team members to achieve boutique goals., • Contribute to a positive, professional, and service-driven team culture., • Stay current on product launches, promotions, and business priorities., • Participate in training and development opportunities to strengthen sales and service performance. Qualifications • 3-5 years of experience in luxury retail, premium fashion, jewellery, accessories, or high-touch hospitality., • Proven success in a customer-facing sales environment with sales targets or performance goals., • Strong interpersonal and communication skills with the ability to engage a sophisticated and diverse clientele., • A polished and professional presence with a genuine passion for luxury service and brand representation., • Experience with POS systems and CRM platforms preferred., • Strong attention to detail, organisation, and follow-through., • Ability to work effectively in a fast-paced, high-service boutique environment., • Flexibility to work evenings, weekends, bank holidays, and peak retail periods., • Additional language skills are highly desirable, especially Arabic, Mandarin, Russian, French, or Spanish. Preferred Experience • Previous experience working with international luxury clientele., • Experience in a luxury boutique or designer retail environment., • Confidence supporting VIP clients, private shopping experiences, and relationship-based selling., • Understanding of boutique presentation standards and premium customer service expectations. Key Skills & Competencies • Luxury client service, • Relationship building and clienteling, • Sales confidence and commercial awareness, • Strong verbal communication, • Attention to detail, • Professional discretion, • Team collaboration, • Adaptability and composure, • Product presentation and storytelling, • Time management and organisation Physical Requirements • Ability to stand and walk for extended periods during scheduled shifts., • Ability to lift, move, and carry merchandise and boutique supplies as needed., • Ability to perform routine boutique tasks including stock handling, merchandising, and maintaining floor standards. Work Environment • This role is based in a luxury retail boutique setting in London., • The position requires regular in-person interaction with clients, team members, and leadership., • The schedule may include weekends, evenings, and holiday trading periods based on business needs. Why Join Abel Richard At Abel Richard, team members are part of a brand that values craftsmanship, elevated service, and meaningful client relationships. This is an opportunity to work in a luxury environment where presentation, hospitality, and attention to detail matter. We are looking for individuals who take pride in delivering an exceptional experience and who want to grow with a brand committed to excellence. Equal Opportunity Statement Abel Richard is committed to creating an inclusive and respectful workplace. We welcome applications from qualified candidates of all backgrounds and make employment decisions based on business needs, job requirements, and individual qualifications.

JOB TITLE: Data Resilience Solutions Consultant LOCATION: Hybrid (3/2) New Malden, Greater London CONTRACT: Full-time (37.5 hours/week) SALARY: £55-65K basic + £70-£80K OTE REPORTS TO: CEO Drive growth across our Data Resilience practice We’re looking for a commercially minded Solutions Consultant to help drive new business opportunities, expand strategic accounts, and strengthen our position in the data resilience market. This is a commercial-technical hybrid role, working closely with sales, vendors, and customers to support net new wins and long-term revenue growth across backup, disaster recovery, and cloud resilience. What you’ll be doing Commercial & Growth Focus • Partner with sales to support and shape new business opportunities, • Contribute to deal strategy, solution positioning, and customer workshops, • Identify and develop expansion opportunities within existing accounts, • Help improve pipeline quality, conversion, and revenue growth Customer & Technical Engagement • Act as a trusted technical and commercial advisor to key customers, • Translate complex data resilience solutions into clear business outcomes, • Support solution design and customer discussions across new and existing opportunities, • Act as the link between customer requirements, sales opportunities, and technical delivery Vendor & Ecosystem Alignment • Work closely with leading vendors including Veeam, Scality and Wasabi, • Support joint go-to-market activity and partner-led opportunities, • Help align vendor capability with commercial growth strategy Why this role is different • Direct involvement in new business growth and account expansion, • Embedded within sales-led deal shaping and opportunity development, • Strong exposure to vendor ecosystems and partner-led growth initiatives, • Opportunity to influence how we position and win in the data resilience market, • High visibility across commercial, technical, and leadership teams, • Clear progression into practice leadership role Who this role suits This role is ideal for someone with experience in: • Technical Account Management, Solutions Architecture, or Presales, • MSP, VAR, or vendor environments, • Backup, DR, storage, and cloud technologies, • Customer facing roles with commercial or sales exposure, • Working with technologies such as Veeam, Scality, Wasabi, Rubrik, Commvault, Cohesity What you’ll bring • Strong customer-facing communication skills, • Ability to build credibility with both technical and non-technical stakeholders, • Commercial awareness and understanding of how services deliver value, • Ability to translate technical solutions into business outcomes, • Proactive, organised, and comfortable working across multiple stakeholders Success in this role You will be successful if you: • Contribute directly to new business wins and account growth, • Improve pipeline conversion and deal quality, • Strengthen relationships with customers, sales teams, and vendors, • Increase revenue contribution from data resilience services, • Help improve how we position and differentiate our offering in the market About Autodata Autodata is a specialist provider of data resilience and cyber security solutions, helping organisations remain operational in the face of disruption. We combine technical expertise with a strong commercial focus to deliver solutions that perform when they matter most. Interested? If you are currently working in backup, disaster recovery, or cloud environments and want to move closer to revenue generation, customer engagement, and commercial growth, we would welcome a conversation.