1000+ Best de customer experience Jobs in , London (febrero 2026) - page 12

Actuary

hace 23 días

London

Description What you'll be doing We are looking for an enthusiastic, resourceful and proactive early career Actuary to join MO's Insurance Risk team at an exciting time in the development of MO's insurance arrangements. This role reports to the Lead Actuary and is well suited to someone with actuarial experience, looking to deepen their technical skills - particularly in capital modelling and reserving - within a small but high-impact team. The Actuary will become one of MO's in-house actuarial experts, supporting all actuarial tasks in support of MO's insurance risk model: Supporting the development, maintenance and use of the insurance components of MO's economic capital model Reserving in support of MO Reinsurance Limited Pricing in support of our relationship with our insurance partner Working with our broker on the analysis supporting our reinsurance programmes The Actuary will support actuarial colleagues and consultants, carrying out analysis in-house wherever possible, and co-ordinating development of the actuarial approach applied. The role holder will also interact extensively with the third parties who support MO's insurance risk model, including our insurance partner, our reinsurance broker, our appointed peer review partner and auditors, and the MORL managers. Study support and Development Upon completion of probation period and satisfactory progress in the role, MO will support the successful applicant with their actuarial studies, offering study days and payment of relevant fees as the Actuary works through IFOA exams. This opportunity comes at an exciting time for the successful applicant as MO is building our relationship with our new insurance partner, DLG (now owned by Aviva). We are applying new actuarial techniques, working with the latest actuarial tools, and developing our understanding of our changing operational environment and risk profile with growth in Electric Vehicles. As insurance expertise within MO grows, there will be numerous new opportunities for the Insurance Risk team to demonstrate expertise and help shape MO's future development of our insurance offering. This is a unique role, responsible for managing a large book of motor risk, consisting of 815k+ cars, 1.4m+ drivers, and £1bn of annual premium. Though not an insurance company, Motability Operations is a significant presence in the UK motor market, and the MO Actuary will represent MO and MORL in engagements with our insurance partner, our reinsurance broker and reinsurers, as well as with our expert actuarial partners and auditors. Qualifications This is an opportunity for someone pursuing the career path of an Actuary to make a mark in a small risk & actuarial team which manages a large, complex and distinctive motor book. We are looking for someone who: You will have gained actuarial or analytical experience within insurance or a related environment o Has experience in, or an interest in developing skills across, general insurance capital modelling and/or reserving/pricing o Exposure to capital modelling (e.g. economic capital, solvency, stress & scenario testing) is highly preferred o Experience with Tyche or similar actuarial modelling software is desirable but not essential Can Demonstrate strong organisation skills o Self-starter, able to prioritise and manage workload o Disciplined, structured approach & methodology o Enjoys solving problems and delivering smart solutions o Work collaboratively or independently to achieve objectives Communicate well in a variety of environments o Good written, oral, presentation and interpersonal skills o Presents information in a confident manner o Enjoys communicating with people at all levels, both to technical and non-technical audiences Minimum criteria: Previous actuarial or analytical experience within insurance or a related environment Graduate with a relevant numerical degree Some progress towards IFoA qualification, typically including passes in CS1 and/or CM1, with a strong interest in general/motor insurance Candidates with capital modelling or reserving experience, and / or motor insurance experience, strongly preferred Strong analytical skills, including advanced Excel and experience working with large datasets (experience with programming languages such as Python or R is an advantage but not required). Benefits Motability Operations is a unique organisation, virtually one of a kind. We combine a strong sense of purpose with a real commercial edge to ensure we provide the best possible worry-free mobility solutions to over 860,000 customers and their families across the UK. Customers exchange their higher rate mobility allowance to lease a range of affordable vehicles (cars, wheelchair accessible vehicles, scooters, and powered wheelchairs) with insurance, maintenance and breakdown assistance included. We are the largest car fleet operator in the UK (purchasing around 10% of all the new cars sold in the UK) and work with a network of around 5,000 car dealers and all the major manufacturers. We pride ourselves on delivering outstanding customer service, achieving an independently verified customer satisfaction rating of 9.8 out of 10. Our values are at the heart of everything we do. They represent ambition, and we look for our people to live and breathe them every day: We find solutions We drive change We care We operate hybrid working across the organisation where we split our time between working on-site at our offices, and at home, remotely within the UK. We believe hybrid working achieves a good work/life balance for our colleagues, allowing us to connect with each other, collaborate on important work, and perform together to deliver for our customers. It allows us to have the flexibility to work remotely up to 2-days per week whilst also using the great office spaces we have available. As a Motability Operations team member, you can expect: An annual discretionary bonus 15% non-contributory pension (9% non-contributory pension during probation period) Life assurance at 4 times your basic salary to give you peace of mind that your loved ones will receive some financial help Employee Discount Scheme with a huge number of retailers and an app to save on the go Discounted Electric/Hybrid Car Salary Sacrifice Scheme Access to the Cycle to Work Scheme (we have showers, changing rooms and secure bike sheds on site) As well as financial benefits, our staff's health and well-being are very important to us, so we also offer: 28 days annual leave with option to purchase and sell days Funded Private Medical Insurance cover Critical illness insurance Free access to healthcare apps, such as Peppy, Unmind, Aviva Digital GP Funded health screening for over 50s 1 day per year to volunteer - Staff can support a local charity or do a sponsored event whilst being paid for it Access to our fully accessible company allotment - Where we grow our own produce for local charitable organisations Access to Prayer room and quiet spaces whilst working in the office We also understand that not everyone is the same so offer several voluntary benefits that you can select outside the core package, these include; Dental Insurance Health and cancer screenings for you and your partner Discounted gym memberships Charitable giving At Motability Operations, we believe in building a diverse workforce, where our people are empowered to attend work as their true selves, and we encourage people from all backgrounds to apply. We want to sustain a culture that nurtures, where employees are free to flourish and where they're rewarded equally, regardless of race, nationality or ethnic origin, sexual orientation, age, disability, or gender. We pride ourselves on being an inclusive employer and as such, all our offices provide first rate disability access. With our hybrid working environment, we do our best to accommodate part-time and flexible working requests where possible, building on our culture of trust, empowerment, and flexibility. Please note, Motability Operations reserves the right to bring forward the closing date of any of its job vacancies if we receive a suitable number of quality applications from which to make a shortlist. Therefore, we recommend that you apply as soon as possible rather than wait until the published closing date. TPBN1_UKTJ

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