Customer experience jobs in , London - Page 14Create job alerts

We are looking for a motivated and friendly ice cream seller for our ice cream parlour in Clapham Common A previous experience as barista for at least 6 months is required before applying. A previous experience as ice cream seller for at least 3 months is a plus . You will be hire as part time sales assistant and help the sales customer manager in all the important tasks of the shop . Be motivated and knowledgeable about gelatos and pastry is a plus. Higher than standard salary and very good shifts . Young team and lots of delicious ice creams .

We are looking for a skilled Waiter or Waitress to take orders and deliver food and beverages to our customers. The right Waiter/Waitress uplifts the dining experience for customers. We are looking for someone who will have the patience, personality and perseverance to thrive in this role.

** Immediate start available ** We are a family run Italian Caffetteria/Bistrot in 789 Wandsworth road, SW83JQ. With a passion for traditional Italian cuisine but specifically our food is inspired by Abruzzo, a region in central southern Italy. We are looking for enthusiastic and positive Bartender / Waiters and Waitresses to join in our team. High energy, curiosity and quick learning will be highly appreciated. We are offering you: A very competitive salary according to performance and experience. The ability to grow and progress rapidly ba** Immediate start available ** We are a family run Italian Caffetteria/Bistrot in 789 Wandsworth road, SW83JQ. With a passion for traditional Italian cuisine but specifically our food is inspired by Abruzzo, a region in central southern Italy. We are looking for enthusiastic and positive Waiters and Waitresses to join in our team. High energy, curiosity and quick learning will be highly appreciated. We are offering you: A very competitive salary according to performance and experience. The ability to grow and progress rapidly based on performance. The chance to receive extra tips based on performance Chance to learn new and valuable skills Free staff meals and coffee during shifts No late closing Staff discount when dining with us. We are looking for people with: A positive attitude to the job, coworkers and customers. A real passion to learn new and different skills and grow within the company. The energy to work in a fast paced environment. To give and receive support from all other staff members in order to learn and enjoy together. The ability to provide customers with a friendly, efficient and educated service. Flexible choice of working hours. If this sounds like something you're interested in or have any other we look forward to hearing from you! Job Types: Part-time, Full-time, Permanent Salary: 9-13.5 per hour Schedule: 12 hour shift 10 hour shift 8 hour shift Day shift Supplemental pay types: Performance bonus Tips

Job Opening: Front of House Team Member (Part-Time or Full-Time) We are a small, local café and Italian restaurant looking for a friendly and reliable team member to join us! Responsibilities: Provide excellent customer service Prepare coffee and other beverages Assist with waitering and table service Support the team with a variety of front-of-house duties as needed Requirements: Experience in customer service Some knowledge of making coffee and basic beverage preparation Basic experience with waitering and table service Flexibility to handle different tasks Availability to work weekends Part-time or full-time availability (20–40 hours per week) If you enjoy working in a close-knit environment and love delivering great service, we’d love to hear from you!

** Immediate start available ** We are a family run Italian Caffetteria/Bistrot in 789 Wandsworth road, SW83JQ. With a passion for traditional Italian cuisine but specifically our food is inspired by Abruzzo, a region in central southern Italy. We are looking for enthusiastic and positive Waiters and Waitresses to join in our team. High energy, curiosity and quick learning will be highly appreciated. We are offering you: A very competitive salary according to performance and experience. The ability to grow and progress rapidly ba** Immediate start available ** We are a family run Italian Caffetteria/Bistrot in 789 Wandsworth road, SW83JQ. With a passion for traditional Italian cuisine but specifically our food is inspired by Abruzzo, a region in central southern Italy. We are looking for enthusiastic and positive Waiters and Waitresses to join in our team. High energy, curiosity and quick learning will be highly appreciated. We are offering you: A very competitive salary according to performance and experience. The ability to grow and progress rapidly based on performance. The chance to receive extra tips based on performance Chance to learn new and valuable skills Free staff meals and coffee during shifts No late closing Staff discount when dining with us. We are looking for people with: A positive attitude to the job, coworkers and customers. A real passion to learn new and different skills and grow within the company. The energy to work in a fast paced environment. To give and receive support from all other staff members in order to learn and enjoy together. The ability to provide customers with a friendly, efficient and educated service. Flexible choice of working hours. If this sounds like something you're interested in or have any other we look forward to hearing from you! Job Types: Part-time, Full-time, Permanent Salary: 9-13per hour Schedule: 12 hour shift 10 hour shift 8 hour shift Day shift Supplemental pay types: Performance bonus Tips

Location: The 46 Club, Uxbridge Position: Bar Manager Hours: Flexible, including evenings, weekends, and event nights Salary: Competitive, based on experience ** About Us** The 46 Club is a well-established social and events club in Uxbridge, offering a welcoming atmosphere, a fully stocked bar, and a versatile venue space for private functions and community events. We are looking for an experienced Bar Manager to oversee bar operations, manage staff, and ensure excellent customer service. ** Key Responsibilities** Bar Operations Management – Oversee the daily running of the bar, ensuring smooth and efficient service. Stock Control & Ordering – Manage stock levels, order supplies, and ensure the bar is well-stocked at all times. Cellar Management – Maintain and rotate stock, change barrels, and ensure correct storage of beverages. Staff Supervision – Lead and manage bar staff, including scheduling, training, and performance monitoring. Customer Service – Ensure a welcoming atmosphere, high standards of service, and resolve customer issues professionally. Health & Safety Compliance – Ensure all licensing laws, hygiene, and safety regulations are adhered to. Event Support – Assist in organizing and running club events, ensuring seamless bar service. Cash Handling & Till Management – Oversee cash flow, reconcile tills, and ensure accurate financial reporting. Essential Experience & Requirements Minimum of 2 years’ experience in a bar management or supervisory role. Experience managing staff, including scheduling, training, and performance oversight. Cellar management knowledge, including changing kegs and maintaining stock. Physically fit to handle deliveries, restocking, and cellar management. Strong customer service skills with the ability to handle queries and complaints professionally. Understanding of licensing laws, health & safety, and bar hygiene regulations. Experience with cash handling and till systems. Ability to work flexible hours, including evenings and weekends. ** Desirable Skills** Personal License Holder (preferred but not essential). Experience running events or working in an event-based venue. Knowledge of local suppliers and drink trends. How to Apply If you have the skills and experience to take on this exciting role, we’d love to hear from you!. Join us at The 46 Club and be part of a vibrant, community-focused venue ** #BarManager #UxbridgeJobs #46Club #HospitalityCareers #JoinOurTeam**

We are seeking for a hard working, fully an experienced a Bartender to join the team. With a minimum record of 3 years experience in a high volume a high street branches, a successful candidate will be a personable and passionate about all things drinks & food,. This is a fantastic opportunity for an experienced Bartender looking for a new role, The Position The right Bartender will be passionate and knowledgeable about cocktails, beers, spirits and have a good background in a high volume restaurants and bars located in London, whilst delivering exceptional guest experiences with personality and flair. The Successful Bartender will have: Prior experience as a Head Bartender or a Bartender within an experience in a fast paced-quality restaurant or bar; Eagerness to roll your sleeves up and get stuck in; A creative approach a passion for beverage, food and hospitality, along with the eagerness to continually learn. - Experience in a bar environment is an essential a minimum of 3 years - Strong understanding of drinks & food safety guidelines - Excellent time management skills to handle multiple tasks simultaneously - Exceptional guest services skills with a focus on a customer satisfaction - Support where needed. - Open and close bar & restaurant. - Key holder - Keep up to date on a food & drinks matrix - An our London's restaurants each bring their own style and personality, creating a unique atmosphere for an our guests to enjoy an our menus and time spend with us. - We seek a hard working, a confident in a measure of a hospitality business person followed by a record of an experience of 3 years minimum in a high volume hospitality business environment in London. - What are we looking for? - Cool Under Pressure: Stay calm and focused even when it gets busy. - Team Player: We thrive on a teamwork, looking for a multi tasking person with an all hands on deck attitude. - Work Eligibility: Must be legally eligible to work in the UK. - What we can offer you: - Flexible Working Environment - Free Plant-Based Meal on Shift - 50% Off Dining with Us for Family and Friends - Training and Development Opportunities - Team Incentives - Join us and be part of an exciting journey in a dynamic, supportive team!

Role Overview: We are seeking a confident and highly skilled Wig Specialist who is passionate about hair artistry and delivering flawless installations. The ideal candidate must be experienced in installing, styling, and customizing wigs (including frontals, closures, and glueless units) to suit individual client preferences and enhance their natural beauty. Key Responsibilities: - Expertly install, style, and customize wigs, including frontal and closure units. - Perform wig maintenance services such as revamps, reinstallations, and repairs. - Offer advice and consultations to clients on wig care, maintenance, and styling options. - Ensure each installation is secure, natural-looking, and tailored to the client’s needs. - Maintain the highest standards of hygiene, professionalism, and customer service. - Stay updated on the latest wig installation techniques, trends, and products. - Support a positive and luxurious client experience at every appointment. ** Requirements:** - Proven experience in wig installations - Strong knowledge of different lace types, adhesives, and installation methods (including glueless techniques). - Ability to bleach knots, pluck hairlines, and customize wigs for a natural finish. - Excellent attention to detail and a creative eye for styling. - Professional, reliable, and passionate about delivering outstanding service. - Ability to work well in a team environment and maintain a positive attitude. - Flexibility to work evenings and weekends if needed.

Urgent – Fundraising Expert in Marketing for Non-Profit Organization CIC London Important Note: This fundraising role involves promoting Supplement Foods and Cosmetics through a Product Loan model to support the mission of Global Minds Therapy Organization CIC (Registration No. 16203620, London). About the Role: We are urgently seeking experienced professionals to promote a unique Product Loan model — offering Supplement Foods and Cosmetics to clients with zero banking interest for 2 years. Manufacturers donate 10% of profits to Global Minds Therapy Organization CIC to fund free psychotherapy services for children, seniors, and low-income individuals. =Learn more about our products. =Learn more about our organization. Important Clarification: This is NOT a cash loan. Clients receive high-quality Supplement Foods and Cosmetics from top brands. Clients repay through easy monthly instalments — with zero banking interest for the entire 2-year repayment period. Business Model Overview: Customers purchase a variety of Supplement Foods and Cosmetics via a Product Loan. Payment Terms: 50% upfront payment, 50% balance payable monthly by bank cheque over 24 months. Products are sourced from top brands across Europe, the UK, and other countries. Role Responsibilities: Promote and manage Product Loan offerings for Supplement Foods and Cosmetics. Educate clients on the benefits of the no-interest 2-year installment plan. Support clients remotely — both in the UK and internationally. Requirements: Proven experience promoting product-based business loans, preferably in the Supplements or Cosmetics sectors. Strong client acquisition, sales, and deal-closing skills. Excellent communication and customer service abilities. Ability to work independently and remotely. Salary and Benefits: First 12 months (testing period): Earn 3% commission per successful deal. After closing at least 12 deals within 12 months: Receive a £2,000 monthly salary, Plus 3% ongoing commission on every new deal. Remote work opportunity — open to UK and international candidates. No fixed salary per hour or per month during the first year. Immediate start available. How to Apply: If you are passionate about product-based financing and experienced in the Supplements or Cosmetics sectors, we would love to hear from you!

Role Overview: We are looking for an experienced and passionate Beauty Therapist who specialises in facials and advanced skincare treatments. The ideal candidate must be highly skilled in delivering a wide range of facial treatments, including advanced facials, skin peels, and bespoke skincare solutions tailored to individual client needs. Key Responsibilities: - Perform a variety of facial treatments, including deep cleansing, hydrating, micro needling , and corrective therapies. - Deliver advanced skincare services such as chemical peels, enzyme peels, and advanced facial protocols. - Conduct detailed skin consultations and create personalized skincare plans for clients. - Maintain the highest standards of hygiene, cleanliness, and customer service. - Keep up to date with the latest skincare techniques, products, and industry trends. - Educate clients on skincare maintenance and recommend appropriate products and services. - Support the team in creating a welcoming, luxurious environment for all guests. Requirements: - NVQ Level 3 or equivalent in Beauty Therapy (Level 4 in skincare/aesthetics is highly desirable). - Minimum 2 years of experience performing advanced facials and skin treatments. - Skilled in chemical peels, advanced skin treatments, and professional skincare product knowledge. - Strong understanding of skin types, conditions, and treatment protocols. - Excellent communication skills, a professional appearance, and a genuine passion for skincare. - Ability to build strong client relationships and deliver an exceptional client experience. - Flexibility to work evenings and weekends.

Experienced waiter/waitress required to work in a restautant in Crystal Palace Duties includes - Answering question related to the menu with recommendation - Opening and closing restaurant/bar - Answering phone and taking orders - Delivering food and drinks to customers - Processing payments - Cleaning tables after customers - Maintain a tidy floor and bar - Clean and polish glassware - Most important is to engage customers and always be ready for a joke to make sure they have an enjoyable experience YOU MUST HAVE: - 2+ years experience - Good English - Strong knowledge about Italian food and wine - Positive and happy behaviour - Always in a good mood ready to make cuatomer experience unbelievable and hard to forget If you are interested please answer here and we will be in touch with you.

Bar Supervisor in Central London pay from £13.60/hr 5–6 shifts/week | 17:00 – 01:30 | Paid weekly | Ongoing position Start ASAP Join the team at one of London’s most iconic hotels! We’re looking for a confident and experienced Bar Supervisor to lead evening service at the stylish Hotel, just moments from Regent’s Park. You’ll play a key role in supporting the bar team, ensuring smooth service, and creating an unforgettable guest experience in a busy, fast-paced setting. What you'll be doing: Supervising and motivating the bar team Leading evening service with a hands-on approach Ensuring high standards of service and compliance Being the go-to person for guests and team support What we’re looking for: Proven experience in a bar supervisory role Strong leadership and team management skills Excellent customer service and communication Reliable, proactive, and available for consistent evening shifts Benefits: Weekly pay Great team environment Iconic Central London location Opportunities to grow Ready to take the lead behind the bar? Apply now and start immediately! We’re hiring quickly – don’t miss out!

We are looking for passionate and energetic people to join the team . The Yummy Greek is a new venture offering traditional Greek dishes and grills. We are looking for chefs and waiting staff, preferably with experience in similar roles. We need people who are energetic and keen to learn, who can deliver great food and service to our wonderful customers! If you're a chef you'll be cooking with some great produce; and if you're working front of house, you'll be serving hot and cold drinks, taking orders and payments as well as having some fun along the way! A few things that a successful candidate will need (which are important to us): A friendly and positive attitude Good communication skills Experience in similar roles ( Desirable) Willing to work some weekends and evenings. Proof of the right to work in the UK

We are looking for an experienced, friendly, and reliable waitress to join our team at our traditional English breakfast café. The role involves serving customers, taking orders, delivering food and drinks to tables, and ensuring a welcoming atmosphere for all our guests. Key Responsibilities: • Greet customers warmly and provide excellent customer service • Take food and drink orders accurately • Serve food and beverages efficiently and professionally • Handle cash and card payments • Keep the café and tables clean and tidy • Work closely with kitchen and front-of-house staff • Maintain a positive and professional attitude at all times Requirements: • Previous experience as a waitress/waiter in a café, restaurant, or similar environment is essential • Strong communication and customer service skills • Ability to work well under pressure during busy periods • Reliable, punctual, and well-presented • Able to work both Saturdays and Sundays from 8:00 AM to 3:00 PM

EXPERIENCED BARISTA WANTED - SATURDAY & SUNDAY - 7AM TO 5PM, for a busy cafe. Required barista experience high level. Other duties include, serving food/ clearing tables / taking orders/ good customer skills required / friendly and outgoing person who can work on there own initiative. Good English is essential. . Starting wages £13 per hours RATES WILL BE REVIEWED AT A LATER STAGE.

Be Part of Our Team! We are seeking an experienced Waiter/Waitress to join our team. If you have a passion for hospitality, excellent customer service skills, and a love for great food and wine, we’d love to meet you! Key Requirements: - Minimum of 3 years of experience in a fast-paced hospitality environment. - Silver service skills are preferred, showcasing your ability to deliver top-tier dining experiences. - Experience in a corporate restaurant background is a plus. - Wine knowledge is preferred, helping our guests make informed choices. - Customer care expertise – we are looking for individuals who prioritize creating memorable dining experiences for every guest. - Mediterranean/Greek cuisine knowledge or experience is highly desirable. What We Offer: A vibrant, dynamic work environment with the opportunity to be part of a brand-new opening. Competitive salary and benefits package. Ongoing training and career development. The chance to work in a premium, high-quality restaurant If you’re passionate about hospitality, thrive in a busy environment, and have a background that matches what we’re looking for, we want to hear from you!

YC Autotech Solutions Ltd Car & LCV Vehicle Technician/mechanic YC Autotech Solutions Ltd • Essex • Full–time Levle 2 a bonus Apply directly Job description YC Autotech – Waltham Abbey Job description Due to our exciting expansion we have a vacancy for a Car & LCV Vehicle Technician Our Service Centre in Waltham Abbey gives this fantastic opportunity to join a growing team and work alongside our current Service team and Technician’s. About Us YC Autotech is a Premier independent garage, servicing and maintaining our customer’s cars and light Commercial vehicles. We are a garage that takes care of all makes of cars & vans. The Role The successful candidate for our Technician position will have previous experience in a similar role and strong teamwork skills. You will be welcomed into a friendly team and have the opportunity to work with an exciting product. A large part of the Technician position involves: • Carrying out service, diagnosis and repair of vehicles to excellent standards. • Communicating with the Service team and Workshop Control. • Speaking with customers on occasion to provide your expert, technical opinion. • Maintaining thorough and up-to-date product knowledge. • Maintaining exceptionally high customer service levels that lead to customer loyalty and referrals with the use of EVHC • Maintaining good housekeeping standards and orderly administration of your work. Our requirements We expect you to demonstrate some skills that will prove very beneficial in the position, including: • Aptitude for multi-tasking. • An eye for detail. • Ability to work under pressure. • Quality awareness. • Excellent Communication skills. • Full Clean driving license • Own tools and bonus Job Type: Full-time Salary: From £35,000.00 per year Schedule: • 8.5 hour shift • Holidays • Monday to Friday • Overtime

Job Advert: Senior Chef at HUCKSTER London & Skylark Roof Garden Position: Senior Chef Hourly Rate: £15-£17 per hour (including Service Charge & Tips) Location: Huckster London, 4 Kingdom Street, London W2 6BD Type: Full-Time (35-40 Hours P/W) About Huckster London & Skylark Roof Garden: Huckster London is an exciting and dynamic venue, offering a vibrant mix of street food, drinks, and entertainment in the heart of London. With its contemporary design, eclectic atmosphere, and a diverse menu, Huckster is the perfect place for people to enjoy great food, drinks, and memorable nights out. We’re looking for energetic and customer-focused individuals to join our friendly team. Skylark Roof Garden is our Sister venue, where you will be taking a lead alongside the Operations Manager in implementing a new menu which reflects the atmosphere of the venue. If you're passionate about hospitality, enjoy working in a fast-paced environment, and want to be part of a creative and fun venue, Huckster London is the place for you! The Role: We are looking for an enthusiastic, talented, and hardworking Senior Chef to join our dynamic kitchen team at Huckster London & Skylark Roof Garden. As a Senior Chef, you will play a crucial role in delivering a top-notch culinary experience for our guests while maintaining the high standards of quality, hygiene, and safety. If you are passionate about food, have fresh and exciting ideas, thrive in a fast-paced environment, and want to be part of an exciting, growing venue, we want to hear from you! Key Responsibilities: Prepare and cook a variety of dishes to the highest standards, ensuring consistency and quality at all times. Work as part of a close-knit team, supporting colleagues and leading by example. Maintain a clean, organised, and safe kitchen environment, adhering to all health and safety regulations. Not be afraid to get your hands dirty. We are a team and we expect everyone to be able to get all jobs done, no matter how small. Assist and/or lead with menu development and recipe creation, bringing fresh ideas and innovation to the table for both venues. Ensure that stock is used efficiently, minimising waste and contributing to cost control. Work flexibly, with the ability to adapt to changing demands and working hours, including weekends and evenings. Ensuring all Kitchen paperwork has been completed. Closing down the kitchen when there is no Kitchen Porter, ensuring high standards of cleanliness are adhered to. What We’re Looking For: Proven experience as a Chef, ideally in a fast-paced kitchen environment. Strong understanding of food hygiene and safety standards. A passion for cooking and creating exciting, fresh, and flavourful dishes. Excellent communication skills and a positive, team-focused attitude. Ability to remain calm under pressure and manage time effectively. A proactive approach to learning and development, with a desire to progress within the hospitality industry. What We Offer: £15 base pay with up to £17 an hour including service charge and tips. Opportunities for career progression within a growing and innovative company. A fun and supportive working environment with a creative team. Staff events, training, and development opportunities. Staff Food on shift. How to Apply: If you are excited about the opportunity to join the Huckster London team and be part of something special, we’d love to hear from you. Please apply via JobsToday. At Huckster London, we believe in diversity and are committed to creating an inclusive environment for all employees. We welcome and encourage applications from candidates of all backgrounds and experiences and cuisines. Join us at Ambar Entertainment LTD and bring your culinary passion to life!

Bella Roma Beckenham, a renowned family-run establishment, is currently seeking to hire an exceptionally experienced Head Waiter to join our dedicated team. The ideal candidate for this position should be capable of handling the demands and pressures of a fast-paced and high-end dining environment. Therefore, we are specifically looking for individuals with proven experience as a Head Waiter in a fine-dining restaurant. Key Responsibilities: - Leading and supervising the front-of-house team during service hours - Ensuring exemplary customer service and guest satisfaction at all times - Collaborating with the kitchen staff to ensure efficient and timely delivery of food orders - Maintaining a clean and organized dining area - Handling customer inquiries and feedback professionally Requirements: - Previous experience as a Head Waiter in a fine-dining establishment - Exceptional communication and leadership skills - Ability to work well under pressure and manage multiple tasks efficiently - A passion for delivering excellent customer service - Flexibility to work evenings, weekends, and holidays as required If you meet the above requirements and are enthusiastic about joining our team, we invite you to submit your application for consideration. Please include your updated CV and a cover letter highlighting your relevant experience. Kindly note that only candidates with previous experience as a Head Waiter in a fine-dining restaurant will be considered for this position. We appreciate your understanding and adherence to our hiring criteria. Thank you for considering this employment opportunity at Bella Roma Beckenham. We look forward to potentially welcoming a talented and experienced professional to our team. Warm regards, Leo

We are looking for a talented waiter/waitress to join our team here at INKO NITO. Our waiter/waitresses are hardworking, dedicated and strive to deliver the superior level of customer service that we are known for. Our teams have bags of personality and are confident working at a fast pace whilst maintaining INKO NITO’s high standards. Life at INKO NITO INKO NITO is full of life and energy, and our teams work hard to ensure our guests receive the best service possible. We have high standards and we ask you to work hard to meet them. We are a company that thrives on the passion, energy and commitment of its people. Alongside world class training and development, and the ability to always have a voice within the company, in any role, at any level, means you really can really forge a career as individual as you are. To be successful with us, all you need is energy and the right attitude…. all the rest we can teach. The requirements: • A passion for delivering an exceptional guest experience and a hunger to learn • Previous experience working in a restaurant • Ability to multitask • Strong communication skills • Great team player • Keen interest in Japanese cuisine ** The Benefits** We take great pride in giving the best experience to our customers through great service and quality. We ask you to work hard so we want to reward this. We know that we can’t do this without you! To celebrate your success, we have created some of the best benefits around. To name a few: • World class in-house training; we want you to have all the tools to be the best • Life works – make great savings on things like shopping, restaurants, travel and health services • Long service award to show that we love having you around! • Exciting In-house incentives • Season ticket loan • Opportunity to travel the world with our five incredible worldwide brands • Family meals on shift • Staff Discount across ZUMA, ROKA, Oblix & INKO NITO Are you ready? Join our team, start your story today.

We're Hiring: Conference & Banqueting Waiters Join our dynamic hospitality team working across multiple prestigious hotels in Central London! We’re looking for experienced Event Waiters who thrive in fast-paced environments and deliver exceptional service with a smile. ✨ Role Highlights: Serve at a variety of events, conferences, and banquets Work in some of London’s top hotel venues Flexible hours to suit your lifestyle Be part of a professional and friendly team ✅ Requirements: Previous experience as an event or banqueting waiter is essential Excellent communication and customer service skills Impeccable presentation and a team-player attitude Right to work in the UK

EXPERIENCED BARISTA WANTED - for a busy cafe. Working hours are from 7am to 5pm. Required barista experience high level. Other duties include, serving food/ clearing tables / taking orders/ good customer skills required / friendly and outgoing person who can work on there own initiative. Good English is essential. Starting wages £13 per hour. Which will be reviewed in 3 months.

Position: Waitress/Waiter Location: Heroica Lounge, Royal Victoria Docks Salary: Competitive hourly rate plus service charge Employment Type: Full-Time/part time About Us: Heroica Lounge - The Pizza Bus is a unique dining experience located at Royal Victoria Docks. We pride ourselves on serving delicious pizzas and a variety of beverages in a vibrant and lively atmosphere. Our team is dedicated to providing exceptional service and creating unforgettable experiences for our guests. Job Description: We are looking for enthusiastic and customer-focused Waitresses/Waiters to join our team. The successful candidates will play a key role in ensuring our guests have an enjoyable and memorable dining experience. Responsibilities: Greet and seat guests promptly and courteously Take accurate food and beverage orders and relay them to the kitchen staff Serve food and drinks efficiently and professionally Ensure guests have everything they need and address any special requests Clear and clean tables, ensuring the dining area is tidy and presentable Assist in setting up and closing down the restaurant Provide menu recommendations and upsell additional items Handle customer inquiries and resolve any issues promptly Work as part of a team to deliver excellent service Requirements: Previous experience in a similar role is preferred but not essential Excellent communication and interpersonal skills Friendly, approachable, and professional demeanor Ability to work in a fast-paced environment Strong attention to detail and organizational skills Flexibility to work evenings, weekends, and holidays as needed Passion for providing exceptional customer service Benefits: Competitive hourly rate plus tips Opportunities for professional development and career advancement A vibrant and friendly work environment Staff discounts on food and beverages Flexible working hours

supporting the overall management. specifically focusing on front-of-house operations and customer experience.

Job Summary: As a Waiter/Waitress, you will be the face of our café, ensuring that every customer feels valued and enjoys their visit. Your role involves taking orders, serving food and beverages, maintaining a clean and inviting environment, and assisting with dishwashing duties to support kitchen operations. Key Responsibilities: Greet and seat customers promptly and courteously. Present menus and provide detailed information on menu items, including daily specials. Take accurate food and beverage orders and relay them to the kitchen staff. Serve orders efficiently, ensuring customer satisfaction throughout their visit. Handle customer inquiries and resolve any issues promptly and professionally. Process payments accurately using the café’s POS system. Maintain cleanliness and organization of dining areas, including resetting tables for new guests. Collect used dishes, glassware, and utensils from dining areas. Load and unload dishwashing machines; wash specific items by hand as needed. Store clean dishes, glasses, and equipment appropriately. Assist in maintaining cleanliness and sanitation standards in the kitchen and dining areas. Collaborate with team members to ensure smooth café operations. Adhere to all health and safety regulations and café policies. Requirements: Previous experience in a similar role is preferred but not essential; training will be provided. Excellent communication and interpersonal skills. Ability to work in a fast-paced environment while maintaining attention to detail. Friendly and positive attitude with a commitment to customer satisfaction. Flexibility to work various shifts, including weekends and holidays. Basic math skills for handling transactions. Knowledge of food safety and hygiene practices is a plus. Physical stamina to stand for extended periods and lift heavy items as needed.