Customer experience jobs in Peterborough - Page 9Crear alertas

We are seeking a Customer Experience Assistant to become part of our team at the new Pudsey Sixth Form Campus. We are a friendly and enthusiastic team with a passion for working with a diverse group of people to deliver an outstanding customer experience to our students, visitors, and stakeholders.

Head of Customer Experience and Operations (0004-26) - Derby, DE22 1GBAbout the UniversityWe have one simple promise – to make a positive impact. As Head of Customer Experience & Operations, you’ll lead the strategic design and delivery of our audience journey while driving commercial growth thr

Newent, GloucestershireFull-TimePermanentCome and make a real difference as our new Assistant Director of Customer Experience!Were looking for a senior leader who cares deeply about delivering a great customer experience for our tena

Job DescriptionWhats in it for you?25 days holidayCertified Great Place to WorkEnhanced maternity & paternity payPaid sick leaveStructured professional development

Proven experience in Customer Experience / Customer Service leadership, ideally within a high‑growth D2C or e‑commerce environment with B2B exposure. We’re looking for a senior, hands‑on Head of Customer Experience to own and elevate the end‑to‑end journey for our customers across all ch

A community pharmacy in Greater London is seeking an experienced Shop Manager to oversee daily operations, staff management, and customer service. The ideal candidate will have at least 3 years of managerial experience, demonstrate strong leadership and organizational skills, and ensure high standar

Candidates should have proven experience in large-scale customer experience improvements and a passion for customer centricity. A major utility company in the UK seeks a Head of Customer Experience to lead transformational initiatives that enhance customer engagements. This strategic role involves c

The ideal candidate will have over 2 years of store management experience and exceptional communication and organizational skills. Responsibilities include training the sales team, ensuring customer satisfaction, and collaborating on sales strategies.

A global specialty retailer is seeking an engaging Brand Representative responsible for delivering exceptional customer service, creating a welcoming store environment, and driving sales.

Your role will involve delivering exceptional customer service and supporting the management team in driving sales. You'll engage with customers, offer expert advice on a wide range of products, and uphold the company's values of ethical beauty. A leading ethical beauty brand is seeking a Customer C

A leading cosmetics company in the United Kingdom is seeking a passionate Store Manager to deliver exceptional customer experiences and drive sales growth.

The ideal candidate will have retail management experience and excel in customer service.

The ideal candidate will have solid experience with Swift 5 and demonstrate a passion for delivering quality while working within an agile team. Responsibilities include collaboration with design teams, adhering to best practices, and contributing to a positive user experience.

A global fashion retailer is seeking a Key Lead to enhance the customer experience in-store. Ideal candidates should have at least a year of retail experience and be fluent in English and German.

Develop, track, and lead initiatives to improve key customer metrics, such as Net Promoter Score (NPS), Customer Satisfaction (CSAT), Customer Effort Score (CES), and Customer Lifetime Value (CLV). Proven experience in customer experience, complaints handling, or brand reputation management. Leverag

The successful candidate will oversee the in-store customer experience, guiding staff and ensuring effective operations. This entry-level role requires a high school diploma and retail experience is preferred.

A global loss adjuster company in the United Kingdom is seeking a dedicated administrative support professional to ensure operational efficiency and enhance customer experience. The ideal candidate will have previous experience in claims handling, excellent communication skills, and a strong custome

Candidates should have over 4 years' experience in a customer-oriented setting and a passion for sports is a plus. This role involves overseeing store performance, delivering exceptional customer service, and leading a high-performing team.

The front-line of problem solving, combining a technical mind with people skills to build customer experiences that delight and scale. We build a long-term, data-rich relationship with our customers to help them to optimise their whole-home energy stack, maximising their benefit and savings. You wil

This role focuses on customer service excellence and leading a fast-paced retail environment. Candidates must have at least 2 years of retail experience, strong communication skills, and an ability to maintain visual merchandising standards.

The ideal candidate will drive sales and enhance customer experience while leading and motivating the sales team. Successful applicants will have previous retail management experience, strong analytical abilities, and excellent communication skills.

A leading transportation infrastructure company in the UK is seeking a Station Customer Experience Manager to enhance the customer experience at Euston Station. In this role, you will set the vision for outstanding service, deliver effective training, and champion customer service excellence. The id

In this role, you will ensure the security of people, premises, and property while delivering excellent customer service.

A well-known food retailer in the United Kingdom is seeking a Shop Manager to lead and motivate a team to deliver exceptional customer service.

A leading fashion retailer in the United Kingdom is looking for a Key Lead to ensure a quality in-store experience. Responsibilities include supervising staff and driving store performance through customer engagement. Candidates should have at least 1 year of retail experience and be flexible with t

A leading local government council in England seeks a Director Of Technology & Customer Experience to lead strategic digital transformation. You will be responsible for steering innovation, enhancing customer experience, and ensuring efficient public service delivery.

A global retail brand is seeking a Key Lead to ensure a quality in-store experience for customers. Candidates should have retail experience and a high school diploma preferred.

Ideal candidates will have customer service experience and effective selling skills. The candidate should be open-minded and possess good communication skills to create exceptional customer experiences. This part-time role (24 hours/week) focuses on engaging and guiding customers to products.

You will leverage your sales experience and artistry skills to deliver outstanding customer experiences while building lasting relationships.

This role involves playing an active part in store sales growth, inspiring the team, and ensuring exceptional customer experience.

Strategic vision & delivery: Define and deliver the county wide strategy for IT, Digital and Customer Experience—aligning with our vision for inclusive, efficient, accessible public services. Customer centric culture: Establish and uphold ambitious standards for accessibility and satisfaction, rel

The ideal candidate will harness strong SQL skills to build and maintain dashboards, facilitate data migrations, and support analytical requests from the Customer Experience team.

A prominent menswear brand located in Bedford is seeking an experienced Retail Manager to oversee store performance and ensure exceptional customer service.

The incumbent will enhance customer marketing programs through 1:1 account‑based marketing from order to go‑live, utilizing best‑in‑class digital marketing capabilities and events to foster customer advocacy at project end. Customer service and customer success with intentionality. Customer

This role offers a competitive salary and an opportunity to shape how customer experience is delivered across the network. A leading rail company in the UK is seeking a Customer Experience Strategy and Governance Manager. This pivotal role involves driving customer experience strategy, establishing

The ideal candidate will have a strong background in retail management, focusing on driving sales and enhancing customer experience.

Proven experience leading Customer Experience, Customer Success or Operations in a fast‑growing environment. Commercial judgement: connects customer experience to retention, renewal, and long‑term value. You’ll own Customer Experience as an operating system, making energy feel transparent, eff

A premium lifestyle brand seeks a passionate team player to enhance the customer journey and support management. The role involves delivering a superior sales experience, maintaining brand standards, and utilizing store systems effectively.

A global specialty retailer in London is looking for a Brand Representative to deliver excellent customer service. The candidate should be stylish and outgoing, providing a friendly atmosphere and ensuring customer satisfaction.

A leading financial platform provider in Greater London is seeking a Senior Analyst for Customer Support within its EMEA team. The ideal candidate will engage with customers, provide solutions, and collaborate with both local and global teams. Required qualifications include 2+ years in customer sup

Customer service experience required; travel or hospitality experience preferred. Travel Customer Experience Representative. This role is ideal for someone passionate about travel, customer service, and delivering high-quality experiences in a remote environment.

Support in building the feedback loop between quality, customer service, training and operations to continuously improve standards. Quality Control, HR, L&D, operation supervisor etc) experience in the Luxury Service Industry. Experience using tools like Intercom, Atlassian, and Aircall is beneficia

A leading retail brand in North London is seeking an experienced Store Manager to join their team. The ideal candidate will lead a high-performing team, deliver exceptional customer service, and drive commercial success in a fast-paced environment.

Senior Customer Experience Specialist. As a Senior Customer Experience Specialist, you will act as a technical expert and escalation point within the CX team. Experience in a SaaS or technology‑based customer‑facing role (support, success, or similar).

This role involves mentoring a team and enhancing customer experiences while achieving store goals. The ideal candidate will have retail or hospitality supervisory experience, a strong customer-service focus, and excellent decision-making skills.

A leading UK retailer is seeking a Customer Experience Manager to enhance the shopper experience across the store. The ideal candidate will demonstrate strong leadership, a commitment to customer satisfaction, and a successful track record in a fast-paced retail environment.

Customer Experience at Onetrace is a collaborative effort built across four key pillars: Implementation, Onboarding & Training, Product Support and Customer Success. Mid to senior-level experience in Customer Success or Account Management within a SaaS environment, ideally supporting mid-market or e

The successful candidate will ensure a top-notch customer experience by leading the stylist team and overseeing daily store operations.