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As our Housing and Customer Support Manager, you’ll lead the Customer Support Team and Assistant Housing Officers, ensuring tenants receive excellent, consistent, and compassionate service from first contact through to tenancy sustainment. Working closely with the Director of Customer Services and

Working for this well-established, innovative and progressive company, the Customer Success Account Manager will join a motivated team to build and strengthen relationships through purposeful engagement, including on‑site visits, workshops, and value‑focused conversations with key stak

In addition to ensuring that our customer satisfaction levels remain high, the operations team is the vital link between our customers feedback and the product team. With a unique focus on the contractor and temporary worker market, they provide market leading tools to support the calculation of com

Customer Success Manager Location: Woking area (office-based) Salary: £36,000–£46,000 per year Job Type: Full-time, Permanent, Office-Based A growing international Managed Service Provider is looking for a proactive and relationship-driven Customer Success Manager to join its tea

We’re looking for a Senior Customer Journeys Manager to join the Customer Journeys team. As a senior leader in the Customer Journeys team, you’ll be responsible for steering and planning the optimisation of customer journeys using insight, data and journey maps. This is a strategic and high-impa

Primary ResponsibilitiesDemonstrates role model customer behaviourActs as an inspiring role model across the team in the delivery of great customer serviceAlways demonstrates positive behaviour when discussing or interacting with customersAlways engage with customers in a professional manner so they

We are leaders in supplying innovative, sustainable building solutions to the UK construction industry; building progress for people and the planet.Since 1858, weve helped shape the UK; powering the construction of homes and hospitals, roads and railways, schools and cities alike.Our mission is to m

Primary ResponsibilitiesDemonstrates role model customer behaviourActs as an inspiring role model across the team in the delivery of great customer serviceAlways demonstrates positive behaviour when discussing or interacting with customersAlways engage with customers in a professional manner so they

We are looking for a Housing Customer Experience Manager to develop and improve the way we interact with our tenants across Wiltshire.

Miista is a Creative first & Customer experience-oriented company for which this role is a key part of our journey towards enhancing customer engagement across every touchpoint. Design strategies to build customer relationships and ensure customer satisfaction is completed pre and post-purchase. We

Russell Publishing is recruiting a Customer Success Account Manager to join our team, to manage a portfolio of high-value accounts, building deep trust and loyalty with key clients to strengthen their commitment to our brands and solutions. Steer customer satisfaction through proactive management of

Act as the voice of the customer to our product team, highlighting needs for European-specific features or data residency requirements. Ensure all customer success activities and data handling practices align strictly with regional GDPR and local privacy mandates. You are an empathetic advocate who

A customer-centric UK retail brand with a strong digital and multi-channel presence is seeking a Customer Analytics Manager! This business is known for its people-first culture and long-term commitment to customer experience, and they continue to invest heavily their in data, CRO, and CRM capability

Willmott Dixon Construction are recruiting for a National Customer Insights Manager to join our Strategic Accounts and Services team. To manage the Customer Insight team - driving up performance standards to increase our repeat work and overall customer satisfaction. Reporting to the Director, you w

Customer Retention Manager (Waste Management)£28,000 + Performance Bonus + OTE £30k-£32k + Full Industry Training + Progression + Company BenefitsSheffield Are you confident handling difficult conversations and turning cancellations into long-term customer relationships, looking for an opportun

This is an exciting opportunity for a Key Account Manager to join a passionate Customer Service team providing a concierge level of service for our customers and become a significant factor in generating customer advocacy. Job Title: Customer Services Key Account ManagerSalary: £27,900 - £38,

With a unique focus on the contractor and temporary worker market, they provide market leading tools to support the calculation of complicated assignments, whilst still maintaining the simplicity and flexibility required to manage simple customers.

The Employee IT Experience Team are seeking an experienced and influential Customer Success Manager at Senior Officer (SO) grade. Customer Success Manager - Telford - Plaza 1 and 2 About the job Job summary Discover a career in you

Customer Service Manager - Social Housing Repairs & MaintenanceBased in Hemel HempsteadFull-Time, Permanent positionSalary: £40KWe are working with a leading So

We are recruiting for a candidate with a customer service or account management background to come on board and join our team in Hemel Hempstead as a Customer Experience Account Manager. You will be part of the team that provides a remarkable service to our customers, and your key objective will be

Customer Operations ManagerSalary: c. Working Pattern: FridaySunday (3 days) until September, increasing to 4 days per week thereafterLocation: On-siteEmployer: Adventure Sports Business (via Zest4Talent)

Job titleCustomerSuccess ManagerReports toHead of Business DevelopmentPlease note that relevant training,guidance,and advice will be given.

A leading decorative solutions company is seeking a dedicated Branch Manager responsible for delivering high-quality service while managing branch operations effectively. The right candidate will lead a team to meet sales targets and ensure excellent customer service. Strong leadership skills and a

Customer-first philosophy: Be empowered to do what's right for customers while supported by a cross-functional team. Customer Success Manager (CSM). You'll act as the customer's champion, aligning their goals with Seeq's solutions, driving adoption, and ensuring seamless renewals and expansions.

A global HR platform in Greater London is seeking a Customer Success Manager to enhance customer engagement and adoption among small-to-medium businesses. The role involves leveraging technology for scalable customer support and community initiatives, managing a large portfolio of clients, and facil

The Customer Experience & Operations Manager drives the performance of the department and oversees and improves all aspects of the large strategic customer’s journey, ensuring positive and consistent interactions between our Client and their Customers. The Customer Experience & Operations Manager

Customer Success Manager – AI Visibility (Amazon & Walmart). We’re looking for a Customer Success Manager — a data‑savvy, client‑facing professional who can confidently lead conversations with global e‑commerce brands, translate complex AI visibility metrics into clear strategies, and gu

Senior Customer and Executive Advocacy Marketing Manager, EMEA. Customer advocacy engine: identify and recruit customer champions, manage permissions, and produce advocacy assets (stories, quotes, videos, speaking abstracts, reference support). B2B marketing, customer marketing, advocacy, or integra

We are looking for a highly experienced and technically astute Manager of Customer Success to lead our post-sales organization across Europe. They will also have a dotted-line relationship with the Customer Reliability Engineering organization to drive alignment in customer success outcomes. These s

Work with clients to build Customer Success Plans, establishing critical goals, to aid the customer in achieving their objectives. Establish and maintain strong customer relationships and customer satisfaction through routine communication. Measure and monitor customer’s achievement of critical an

A healthcare technology firm in the UK is seeking a Customer Success Manager who will support SMB customers from onboarding through to successful adoption. Responsibilities include leading onboarding sessions, advocating for customer needs within the team, and monitoring customer satisfaction metric

The Customer Success Manager (CSM) is responsible for the day‑to‑day commercial performance and delivery of Criteo’s retail media partnerships with retailers. Experience in customer success, account management or partnerships within retail media, ad tech or digital advertising.

A leading HR technology firm is seeking a Customer Success Manager to drive product adoption and retention for clients in the UK and Ireland. The ideal candidate will be fluent in English and have a customer-centric mindset. This role requires strong relationships with customers, analytical skills,

Fast-growing measurement company looking for a Customer Success Manager to oversee client relationships, ensuring a seamless experience and a strong partnership. This position reports to the Customer Success Team Lead; it is responsible for managing and nurturing relationships with key clients, ensu

We’re looking for a Senior Customer Success Manager (equivalent to a technical account manager) to manage our rapidly growing enterprise customer base across all industries. Partner closely with product and engineering to translate business needs and requirements into new solutions for customers,

A leading tech company in Greater London is seeking a Manager of Customer Success - EMEA, responsible for driving customer health and satisfaction across the region. This role involves managing a high-performing team of Customer Success Managers, improving onboarding practices, and ensuring collabor

As a Customer Success Manager at Atominvest, you will own the end-to-end delivery of our platform for both new and existing clients. Manage the full customer lifecycle: requirements gathering, configuration, data migration, testing, training, go‑live, and post‑deployment adoption. Prior experien

This individual is someone who works well with others, has a “get the job done” mentality, and can contribute their own expertise in the email industry and/or customer success to ensure high levels of adoption and customer retention. Passion for customer care and a focus on customer retention an

This role requires 6-10 years of customer-facing experience in commercial contracting, preferably within the energy sector. A leading energy storage company is seeking a Commercial Finance Manager to support sales and engineering teams during tender negotiations and manage financial risks.

Fitch Solutions is currently seeking a Customer Success Manager based out of our London office. Hold regular ‘QBR or EBRs’ with your customers, working in partnership with sales. Previous client facing experience with ideally previous customer success experience.

A leading technology company based in the UK is seeking an experienced EMEA Customer Success Manager to drive customer engagement and support across the region. In this role, you will develop trusted relationships with customers to achieve their goals using the company's products, consult on ROI opp

The customer success manager will work closely with Account Managers helping them to deliver planned growth by ensuring high levels of customer satisfaction. Analyse customer data to improve the customer experience. We are looking for a technically savvy Customer Success Manager to design and delive