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The Junior Assistant Manager is responsible for coordinating and delivering the Customer Service experience and assisting the Community Manager and Asst Community Manger in the day to day management of this portfolio to achieve budgeted revenue, occupancy priorities, resident retention and leasin...

As a Multi-Site Customer Experience Manager, you’ll create a culture and environment where customer facing teams deliver exceptional service as well as referrals across service lines to hospitals, clinical services, and other wellbeing centres, as a part of a holistic healthcare journey. Multi-Si...

My client is looking for a Customer Service Manager to oversee the entire customer journey, from initial contact through to purchase, delivery, after-sales support, and repeat business. The ideal candidate has a jewellery background and will be able to create and maintain exceptional customer exp...

Sales Operations & Customer Service Manager. Lead, motivate, and manage a customer service team (5–10 people), ensuring high performance, engagement, and customer satisfaction. We're looking for a collaborative team leader with a passion for efficiency, strong problem-solving abilities, and exper...

Job Title: Customer Success Account Manager (Must be French speaking) Job Description The Customer Success Manager is an individual contributor role within our Global Customer Success organisation. Actively perform value-added customer conversations throughout the life of their contract with the

We are looking for an experienced Customer Onboarding Manager to join our Implementation team and help us successfully onboard and manage relationships with customers during their implementation phase as well as provide support with training and data migration. A dedicated wellbeing team who cham...

Mentoring and managing a Customer Experience Manager. Managing end-to-end customer experience projects. If you’re ready to take the next step in your customer experience strategy career within the real estate sector, apply here or send your CV to.

As a Customer Success Manager, you will be responsible for driving the success and growth of a portfolio of customers throughout their journey with us. We're looking for a dynamic and highly motivated Customer Success Manager (CSM) to join our team and help us provide exceptional onboarding, impl...

You will understand that deals are only won if you can provide a first class customer experience to the policy holder so will be helping to establish a market leading pensions operations and customer services area.

Reporting into the Store Manager, you and the small team of other managers will be planning in advance including shift patterns, product availability and busy times throughout the day so that those essential products are there for our customers and everything runs like clockwork. As a Customer an...

We are seeking a Customer Success Manager to play a pivotal role in driving customer satisfaction, retention, and product adoption. As the Customer Success Manager, you will act as a trusted advisor to clients, working closely with them to ensure they gain maximum value from the company’s solutio...

Our Customer Success Manager will be the primary point of contact for clients of Burlington Media’s corporate subscription business units – Unicorn and Legal Support Network. Regularly report on customer success metrics to business leadership, highlighting trends and recommending actions to impr

They are growing rapidly (both people and facilities) and are now looking to hire a Customer Implementation Manager. This role will involve managing customer operations and whitespace infrastructure, leading a team of data centre technicians, managing projects, and improving process and workflow....

Customer Success Manager | £60,000 + Benefits | London (Hybrid). Customer Success Manager | £60,000 + Benefits | London (Hybrid). This is a hands-on role where you'll shape the Customer Success function from the ground up.

Customer Development Manager – Greater Manchester. Customer Development Manager (CDM). You’ll work closely with customers to boost brand visibility and commercial performance.

We’re looking for a driven, customer-focused Product Manager to lead the delivery of personalised customer journeys and increase customer loyalty through the innovative use of customer data, marketing orchestration, and data-driven products. Job Title: Product Manager – Customer Experience & Loy

Translate the brand proposition into customer marketing activations to grow P&L for the brand portfolio and customer by collaborating with Consumer Marketing teams to ensure the consumer proposition clearly links to consumer and customer propositions. Develop long-term key customer relationships ...

Marketing technology / customer data / customer experience (CX) background. This is a fantastic opportunity to represent an incredibly innovative and effective AI SaaS Customer Analytics and Engagement product and get exposure to an impressive roster of Global brands. AI Customer Orchestration & ...

Key Customer Manager Route to Market. Currently, we're looking for a Key Customer Manager to join our Route to Market Team in the On-Trade!. Key Customer Manager - Route to Market.

Customer Success Manager - EMEA. The Customer Success Manager will drive client engagement, ensuring seamless onboarding, adoption, and retention while identifying growth opportunities. Customer Success, Account Management, Capital Markets, Trading, Compliance, SaaS, Client Engagement, Retention,...

You'll be equipped to guide customers over their hurdles, delivering value realization through proactive and programmatic customer engagement and best practices. Intercom's Strategic CSMs work with our largest and most complex customers to help them realize the full value of their Intercom invest...

Customer Sales Office Manager - based from Head Office in Isleworth. Our client Robot Coupe, one of the largest manufacturers of state of the art catering equipment, are looking for an ambitious, effective and experienced customer sales/service office manager to join their dynamic team. Incredibl...

As an Enterprise Customer Success Manager, you will be a trusted advisor to key named/strategic customers, helping them succeed with our platform and ensuring they receive maximum value from our solution throughout their lifecycle. Serve as the ‘voice of the customer’ and provide internal feedba

As a Principal Customer Success Manager, you’ll be responsible for driving customer engagement, retention, and growth. As they expand, they’re looking for a dynamic Senior Manager of Customer Success to drive exceptional client relationships and ensure long-term customer value. Develop and execu

You will work closely with Account Managers and Customer Success teams to deeply understand customer needs and challenges, and engage them with a mix of education, inspiration, and relevant product information. Customer insight: Become ‘customer obsessed’: listen into and join customer calls to

Responsible for Customer Satisfaction - support the overall customer experience and support global value proposition. Customer Relationship – map and navigate the network of contacts within the customer, to ensure we deal with the right people at the right time to deliver short and long-term succ...

Understand each customer outcomes by communicating with key stakeholders, analyze customer health metrics, run Customer satisfaction survey, support Customer Innovation Workshops. Credit / Collections Manager in large organizations. Open to some travel to meet with customers.

We are dedicated to producing top-quality products that exceed customer expectations and drive market expansion. Develop consumer-led strategies with a customer-centric focus.

As an Assistant Customer Services Manager (ACSM) at Orega, you play a crucial role in supporting the Customer Service Manager (CSM) to provide top-notch service and meet customer needs. Assist CSM and Customer Service Representative’s (CSR) in maintaining high customer service standards. Oversee ...

It’s a chance to make an impact with a high-performing team and work alongside our outstanding customer; we compete fiercely and drive results together. Develop and execute tailored plans to deliver against KPIs for TBG and for the customer as part of our ongoing business partnership together. Pl...

Currently looking to level up their Customer offering;.

A leading, UK based healthcare software company seeks a Customer Success Manager and operations expert to join their team. Segment and tier accounts based on metrics such as annual contract value (ACV), referral potential, and customer-dependent effort (CDE).

As a Customer Success Manager, you will be responsible for leading and managing the platform relaunch and onboarding, building and configuring the platform to the customer’s requirements and training customers in the platform’s use. Support Client Managers: You will attend client calls, as requi

They are now continuing their expansion across EMEA and are looking for a French-speaking Customer Success Manager to join their growing London team. You’ll be part of a collaborative, supportive CS team, focused on delivering seamless digital sampling experiences, exceptional customer service, a...

As a Senior Customer Success Manager, you'll lead strategic customer relationships, driving adoption and long-term value from our client’s CDN solutions. This is a highly technical role, blending professional services with customer success, where you'll act as the technical quarterback during onb...