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Description Knowledge / Continuous Service Improvement Manager Location: Huntingdon, UK Clearance Level: High 'DV Vetting' UNLEASH YOUR POTENTIAL Everything we do is built on a commitment to do the right thing for our customers, our people and our community. Our mission and our values guide the way we do business. Are you ready for your next challenge? The foundations of our Leidos culture are our Values, Beliefs and Expectations by which we select, recognise and reward employees. They create the environment that drives us toward our mission. Inspired to make a difference, we are committed to solving the world’s toughest problems. Passionate about customer success by being determined to understand and respond to our customers’ needs as if they were our own. United as a team, we are bound together by our conviction that ethics and integrity is core to how we operate. Process Compliance – Ensure formal process, procedures and guidelines are documented, followed, and enforced in accordance with relevant Policies. Management of Documentation - Manage programme documentation held on the designated areas to ensure the availability of current versions of documents. Release documents to the Authority when handed over from Engineering Control post Quality Assurance. Coordination and control of CSI Activities – Act as the SPOC for CSI within Leidos, arranging appropriate meeting to gather, prioritise and report on CSI activities. Reporting– Reporting to Programme Management on any compliance issues. Providing input to Core Services and Project Boards on Problem Status and progress. ITIL Policy and Processes – Ensure relevant documentation for Knowledge and CSI management is accessible and controlled. Periodically review the Knowledge, Document, and CSI Management processes to ensure that it remains fit for purpose. List bullet points of key duties. * Registering documents in the Master Document Register and issuing Document Reference Numbers when requested. * Maintain Master Document Register(s) on relevant SharePoint sites as appropriate. * Monitor all SharePoint (6 domains and 9 SharePoint Sites) sites for duplicate documentation, removing or archiving where necessary. * Liaising with Leidos Quality Assurance when documents are called forward for audit. * Releasing Documents when approved by QA (internal/External) to programme Authority. * Audit Solutions tab on SD+ to ensure currency of current information. * Advise PITSM employees on storage of Gold Copies. * Arrange monthly CSI meeting to gather, prioritise, review and coordinate CSI activities. * Manage the CSI Register, ensuring proposals are recorded and managed through to completion. * Work with service owners, Service Delivery Managers (SDMs) and process managers to capture and progress improvement opportunities. Key Competencies: Communication – Verbal, written (including technical documentation) and presentational. Analytical Reasoning – Critically analyse data identifying patterns with possible solutions. Relationship Management – Build effective internal and external relationships. Leadership – Provide guidance for PITSM staff on Naming Conventions and Document Lifecyle procedures. Empathy – Customer orientated. Aid conflict resolution between customer, user and suppler Are you ready to make an impact? Begin your journey of a flourishing and meaningful career, share your CV with us today! Everything we do is built on our commitment to do the right thing for our customers, our employees, and our communities. Learn more about the values and culture that are the foundations of our business. Our work in the United Kingdom includes addressing some of the most complex problems in national security, defence, government, logistics and operations, transportation, and energy. What we do for you: At Leidos we are PASSIONATE about customer success, UNITED as a team and INSPIRED to make a difference. We offer meaningful and engaging careers, a collaborative culture, and support for your career goals, all while nurturing a healthy work-life balance. We provide an employment package that attracts, develops and retains only the best in talent. Our reward scheme includes: • Contributory Pension Scheme, • Private Medical Insurance, • 33 days Annual Leave (including public and privilege holidays), • Access to Flexible benefits (including life assurance, health schemes, gym memberships, annual buy and sell holidays and a cycle to work scheme), • Access to Flexi-time benefits Commitment to Diversity: We welcome applications from every part of the community and are committed to a truly diverse and inclusive culture. We foster a sense of belonging, welcoming all perspectives and contributions, and providing equal access to opportunities and resources for everyone. If you have a disability or need any reasonable adjustments during the application and selection stages please let us know, and we will respond in a way that best fits your needs. Who We Are: Leidos UK & EUROPE – we work to make the world safer, healthier, and more efficient through technology, engineering and science. Leidos is a growing company delivering innovative technology and solutions focused on safeguarding critical capabilities and transformation in frontline services, our work in the United Kingdom includes addressing some of the most complex problems in defence, healthcare, government, safety and security, and transportation. What Makes Us Different: Purpose: you can use your passion and abilities at Leidos to keep the people you care about safe. We are at the forefront of machine learning, AI, cyber security and solutions. Using your skills in the technology frontline by helping to build a safer world. You can inspire change. Collaboration: having flexibility to do your job is one of our core benefits, enabling you to become part of our extraordinary team. We have been empowering our people to work flexibly for years. Whether you work from home, the office or on customer sites, we will give you the digital tools and the flexibility to work smarter and align your needs and ours. People: Leidos empowers people from every background to be themselves and gives you the tools to learn new skills by enabling growth whilst developing. We believe that extraordinary people need opportunities to grow, to be inspired and to inspire others. At Leidos, we invest in technical academies, career rotations and a career development plans that enhance your future. Come break things (in a good way). Then build them smarter. We're the tech company everyone calls when things get weird. We don’t wear capes (they’re a safety hazard), but we do solve high-stakes problems with code, caffeine, and a healthy disregard for “how it’s always been done.” For U.S. Positions: While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above. £44,700.00-£57,300.00 The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law. About Leidos Leidos is an industry and technology leader serving government and commercial customers with smarter, more efficient digital and mission innovations. Headquartered in Reston, Virginia, with 47,000 global employees, Leidos reported annual revenues of approximately $16.7 billion for the fiscal year ended January 3, 2025. For more information, visit ___. Pay and Benefits Pay and benefits are fundamental to any career decision. That's why we craft compensation packages that reflect the importance of the work we do for our customers. Employment benefits include competitive compensation, Health and Wellness programs, Income Protection, Paid Leave and Retirement. More details are available at ___. Securing Your Data Beware of fake employment opportunities using Leidos’ name. Leidos will never ask you to provide payment-related information during any part of the employment application process (i.e., ask you for money), nor will Leidos ever advance money as part of the hiring process (i.e., send you a check or money order before doing any work). Further, Leidos will only communicate with you through emails that are generated by the Leidos.com automated system – never from free commercial services (e.g., Gmail, Yahoo, Hotmail) or via WhatsApp, Telegram, etc. If you received an email purporting to be from Leidos that asks for payment-related information or any other personal information (e.g., about you or your previous employer), and you are concerned about its legitimacy, please make us aware immediately by emailing us at ___. If you believe you are the victim of a scam, contact your local law enforcement and report the incident to the ___. Commitment to Non-Discrimination All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law. Leidos will also consider for employment qualified applicants with criminal histories consistent with relevant laws.

Import Manager Salary: Up to £55,000 Location: CAMBRIDGE Hours: Monday-Friday.Are you an experienced import professional ready to take ownership of a high-performing multimodal operation? We're recruiting for an Import Manager to lead a busy, customer-focused department within a well-established fr

You will be part of a supportive team, working in a role where your communication skills and attention to detail will really shine. This is the perfect opportunity for someone who enjoys building relationships, supporting customers, and providing a high standard of service across both administrative

My client based in Huntingdon is currently recruiting for a Customer and Sales Account Manager to join their team on a full-time permanent basis. The ideal candidate will have two years of sales experience/administration in an manufacturing environment and will be computer literate. Develop professi

Quality Systems Manager | Huntingdon | Food Manufacturing If tightening controls, sharpening systems and keeping a site audit-ready is what you do best, you’ll want to read this one. A global, forward-thinking food manufacturer with world-class standards, long-term investment and a track record of developing people. Their sites are modern, their systems are strong and their ambition is clear. They offer stability, progression and the kind of industry reputation that genuinely elevates your CV from day one. You’ll take full ownership of the technical systems that keep the site compliant and inspection-ready. That includes managing the Quality Manual, improving HACCP and TACCP, tightening document control and ensuring every process, record and risk assessment reflects what is happening on the factory floor. You’ll support customer and third-party audits, oversee validation work, maintain pest control compliance and make sure technical standards never slip. Day to day, you’ll lead a small team, build capability and bring structure and clarity to a busy operation. You’ll keep technical systems running with precision, juggle multiple priorities without losing detail and play a key role in strengthening the site’s technical backbone. What will you need? • Solid experience with HACCP, QMS and technical systems within food manufacturing, • Strong organisational skills, clear communication and the confidence to influence across the site., • A food-related degree or equivalent industry experience is essential, • A proactive mindset and a genuine drive to improve how things are done. Shortlisting is underway, so please apply now for immediate consideration! If you would like more information, please contact The ONE Group on 01733 234000. Recruitment as it should be.

Commercial Manager Location: Alconbury Hours: Monday–Friday, 40 hours per week Salary £40,000 + DOE We’re working with a fantastic business who are looking for a Commercial Manager to join their team and play a key role in driving growth, developing customer relationships, and de

Senior Import Manager - Multi-Modal.We are seeking an experienced and proactive.This is a leadership role with responsibility for managing.The ideal candidate will combine operational expertise, customer service excellence, compliance knowledge, and strong team management skills.Manage end-to-end im

Westland Horticulture is a leading name in the UK horticulture sector, known for innovation, quality, and sustainability. As part of our continued growth, we are looking for a Site Demand Manager to lead our forecasting and demand planning activities across the UK sundries divisions. This is an exciting opportunity to drive process improvement, lead a small team, and have a tangible impact on the efficiency of our supply chain. Reporting to the Head of Supply Chain, you will manage and develop a small team while administering and analysing forecasts for our UK sundries divisions. You’ll play a pivotal role in improving forecast accuracy, optimising stock flow, and supporting key projects to enhance operational performance. Key Responsibilities • Lead and develop the Demand team, fostering a high-performing and collaborative culture., • Take ownership of National Account forecasting while coordinating Key Accounts and Independent customer demand areas., • Work closely with sales, supply chain colleagues, and distribution sites to manage the flow of forecast and stock information., • Analyse forecast accuracy by customer, product category, and sub-category, implementing improvement plans where needed., • Develop tools and processes to enhance forecasting, including EPOS insights and improved reporting to the sales team., • Lead projects linked to forecasting and stock management, such as warehouse changes, excess stock management, and automation of forecasting processes., • Support scenario planning, process improvements, team reporting, and management of new product introductions and delists. Key Candidate Qualities • Positive, “can-do” attitude with adaptability and logical problem-solving skills., • Collaborative, approachable, and team-oriented with the ability to get the best out of people., • Strong influence across departments, with excellent communication and leadership skills. Experience & Knowledge • Solid supply chain experience in forecasting, production planning, buying, or inbound supply., • Experience with MRP/ERP systems (D365 preferred) and Power BI., • Excellent Excel skills and commercial awareness., • Experienced people manager capable of developing a small team and influencing across divisions., • Comfortable in fast-paced environments with changing priorities. What We Offer • Competitive salary and benefits package., • Opportunity to make a real impact on a market-leading horticulture business., • Supportive and collaborative working environment., • Career development and progression within a growing business.

Line Service Desk Engineer Location: Huntingdon, Cambridgeshire Reports to : Service Desk Manager Salary: From £40,000 | Type: Full-time, Permanent Our client is a forward-thinking IT services provider that helps businesses thrive through technology. They are consistent, customer-focused, and solu

My client based in Huntingdon is currently recruiting for a Customer and Sales Account Manager to join their team on a full-time permanent basis.

Multi Skilled Maintenance Engineer Working Hours: Monday to Friday Double Days We are delighted to be supporting exclusively, a major player in the manufacturing sector to assist with the recruitment of a experienced maintenance engineer About The Role Reporting to Engineering Manager Preventative planned maintenance. Carry out Root Cause Analysis Progressive pathways available for driven candidates About The Candidate: Minimum 2 years experience in a maintenance engineering position, in a high-volume, fast-moving environment. Level 3 NVQ / HNC in engineering OR Time Served Engineer Excellent verbal and written communication skills, including ability to effectively communicate with internal and external customers. Must be able to work under pressure and meet deadlines, whilst maintaining a positive attitude and providing exemplary customer service. Ability to work independently and to carry out assignments to completion within parameters of instructions given, prescribed routines, and standard accepted practices. This vacancy is being advertised on behalf of gap technical who are operating as an employment agency. gap technical are committed to the selection, recruitment and development of the best people, basing judgements solely on suitability for the job. TPBN1_UKTJ

We’re looking for a driven, people-focused Customer Account Manager to join our growing sales team and help bring Edmunds Cocktails to more venues across the Midlands. Work closely with marketing and operations to deliver excellent service and exceptional account management/customer service. Build

Customer Experience Manager (CEM) is responsible for carrying out all key inspections with the customers from Pre Completion Visits / New Home Demonstrations through to the end of the 2 year warranty. Being the voice of the customer, including promotion of the 8 week and 9 month customer satisfactio

We’re looking for a driven, people-focused Customer Account Manager to join our growing sales team and help bring Edmunds Cocktails to more venues across the Midlands. Highly organised, proactive and comfortable managing a varied customer portfolio. Manage and grow an existing portfolio of on and

One of my prestige commercial clients is looking for Insurance Customer Service professional to join their very busy and experienced customer care teams in a great International Insurance provider offering superb development opportunities within this award winning business. It would particularly sui

As a Customer Delivery Manager (In-life) you will be responsible for the delivery of services to Computacenter customers. Due to a recent service expansion, we're looking for two new Customer Delivery Manager's to join our Delivery Leadership team. Youll be part of a team of Service Delivery Manager

Senior Customer Development Manager (QSR).

Configure the business system on-site (users, vehicles, workshops, sites, permissions, setup) Deliver hands-on training to mechanics, workshop managers, office staff, and drivers Ensure the customer is fully operational before leaving site Provide go-live day and post support Gather feedback and rel

CCP are delighted to have been engaged by a great brand in Hampshire who are looking to recruit a Customer Experience Manager for their rapidly expanding business.

Travel to customer sites across the UK. Deliver hands-on training to mechanics, workshop managers, office staff, and drivers. Ensure the customer is fully operational before leaving site.

As a Customer Delivery Manager (In-life) you will be responsible for the delivery of services to Computacenter customers. This may be part of a team of Customer Delivery Managers on a larger account, or you may take responsibility for the full scope of services on a smaller engagement or set of acco

Customer Success Manager – AI MarTech (Retail / Ecommerce). Own a portfolio of ~20–30 mid-market and enterprise retail/ecommerce customers. Act consultatively, helping customers embed AI into content, SEO and merchandising workflows.

Customer Success Manager (EMEA) – Cybersecurity SaaS. Make sure every customer can explain how the platform is reducing their risk and helping them hit objectives. Help customers operationalise attack surface management in their existing processes.

We’re looking for a Customer Success Manager to join our growing team. Experience in Customer Success, Account Management, or Client Services. Experience working with customers within the financial services sector.

Are you an experienced customer service professional ready to take the next step in your career? We’re working with a. Process-driven with a passion for improving efficiency and customer experience.

Proven experience as a Customer Service Manager in FMCG. Ensure service issues are investigated, escalated appropriately, and communicated clearly with both customers and account managers. We are looking for an experienced, proactive, organised and hands-on Customer Service Manager with proven team

With 900+ customers and big growth targets ahead, they’re expanding their onboarding function — and you’ll be the. You’ll run structured onboarding programmes, deliver live training sessions, troubleshoot CRM/data scenarios and help customers reach early success fast. Lead customer onboardin

London-based team and lead our customer service operations globally. Lead and inspire the customer service team to deliver best-in-class support across all channels (email, chat, phone, social). Develop and implement service strategies that elevate the customer journey and build long-term loyalty.

Proven Account Management skills required in order to create, maintain and enhance customer relationships.

The Profs is an award-winning EdTech company specialising in higher-education tutoring and admissions consulting for clients around the world.We support tens of thousands of students and work with thousands of expert tutors globally.Young Entrepreneur of the Year.Innovation Grant from the Department

Configure the business system on-site (users, vehicles, workshops, sites, permissions, setup) Deliver hands-on training to mechanics, workshop managers, office staff, and drivers Ensure the customer is fully operational before leaving site Provide go-live day and post support Gather feedback and rel

Job Description Secure the sales plan realization by retaining and growing profitable accounts and strengthening customer engagement as defined in the Customer & Sales coverage model and strategy. Customer relationships will be built by using a multi-contact and onli

Life on the teamAs a Customer Delivery Manager (In-life) you will be responsible for the delivery of services to Computacenter customers. This may be part of a team of Customer Delivery Managers on a larger account, or you may take responsibility for the full scope of services on

A leading retail brand in Greater London is seeking a passionate Software Engineering Manager to lead a high-performing team that develops scalable solutions.

A global information and analytics leader in Greater London is seeking a Senior Product Manager to enhance customer experience and drive product innovation in their Open Access team. The ideal candidate should have strong digital commerce experience and a passion for the customer journey.

Meeting the needs of the Children and Young People in line with Ofsted regulationsPlanning team rotas to supporting the Deputy and home manager in various meetings and appointmentsAssisting the Registered Manager and/or the Deputy Manager in the implementation of all aspects of the Statement of Purp

We sell the world’s best chicken.We’ve done it for a long old time — since 1939, when the idea of.Now, we proudly serve 1000+ communities across the UK and Ireland, bringing the grit, pride and iconic reputation that started in Kentucky all those years ago.We come to work to be ourselves, and

We are looking for a highly collaborative and strategic Account & Commercial Marketing Manager to help scale and evolve BCG’s Account Based Marketing program (ABM). Reporting to the Senior Manager of Account & Commercial Marketing, this role will partner closely with account teams, practice area m

Team Leader (Barista Maestro) - Alderley Edge - 25 hours per week - Permanent.At Costa Coffee, we are what we craft.It's about blending beans with dedication, serving up memorable moments, and proudly making greatness every day.And as a Team Leader, you can too.We're a global coffee brand with bold

We are looking for a highly collaborative and strategic Account & Commercial Marketing Manager to help scale and evolve BCG’s Account Based Marketing program (ABM). Reporting to the Senior Manager of Account & Commercial Marketing, this role will partner closely with account teams, practice area m

You will hold Residential Childcare/Families Practitioner Diploma/Children and Young People's Workforce/NVQ Level 3 in Health & Social Care or equivalent Have experience of working with young people affected by experiences of trauma and loss Have experience of working with challenging behaviour and

We are looking for a highly collaborative and strategic Account & Commercial Marketing Manager to help scale and evolve BCG’s Account Based Marketing program (ABM). Reporting to the Senior Manager of Account & Commercial Marketing, this role will partner closely with account teams, practice area m

Residential Children's Services Team Leader Location : Badgworth Contract Type : Full-time, permanent Salary : Unqualified : Up to £33,008.Specific Hours : 38 hours per week Headway Adolescent Resources were formed in 1999 and has established a good reputation in the residential adolescent childcar

Reporting to the Senior Manager of Account & Commercial Marketing, this role will partner closely with account teams, practice area marketers, regional marketing, and cross-functional digital experts to bring personalized, insight-driven campaigns to life. Promote ABM adoption internally—acting as

Manage operations within your Store and colleagues in the absence of the Store Manager and Deputy Store Manager. As a Retail Shift Manager at Lidl, youll help us maintain our high standards day after day. Give our customers the very best experience every time they visit your store.

We are looking for a highly collaborative and strategic Account & Commercial Marketing Manager to help scale and evolve BCG’s Account Based Marketing program (ABM). Reporting to the Senior Manager of Account & Commercial Marketing, this role will partner closely with account teams, practice area m

Sales Account Manager, Business Development Manager, or similar. IT Sales Account Manager – FE & Independent Schools. Negotiate pricing, contracts, and renewals, ensuring commercial success and customer satisfaction.

We are looking for a highly collaborative and strategic Account & Commercial Marketing Manager to help scale and evolve BCG’s Account Based Marketing program (ABM). Reporting to the Senior Manager of Account & Commercial Marketing, this role will partner closely with account teams, practice area m