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Introduction This growing managed services business supports organisations with smart, secure IT solutions that genuinely make a difference. They’re now looking for a Strategic Cyber Account Manager to take ownership of key client relationships while driving new commercial growth across the portfolio. Role Overview: • Location: London (Hybrid Flex), • Package: £65,000 - £70,000 + Comms, • Managing and developing long-term relationships with existing clients across the full account lifecycle, • Acting as a trusted advisor, understanding client challenges and shaping tailored IT solutions, • Identifying, developing and closing new business opportunities within existing and new accounts, • Building and executing sales strategies to hit revenue and growth targets, • Working closely with technical, project and support teams to ensure seamless delivery, • Proven experience in strategic account management and Cybersecurity technologies, services and solutions (Inclusive of SOC/SIEM, EDR, MDR, Security Assessments, GRC etc.), • Consultative in approach, able to identify growth opportunities within existing accounts to develop relationships and position new solutions that will add value., • Confident new business development skills, with a commercial and proactive mindset, • Excellent communication and relationship-building abilities, • Solid sales fundamentals with a track record of hitting targets, • Comfortable using CRM systems and sales tools, • A key role in a fast-moving, customer-focused MSP, • Competitive salary with performance-based incentives, • Private healthcare, life insurance, healthcare cash plan and pension, • Structured learning and development path with clear progression opportunities, • Flexible working arrangements that support work–life balance Careers move fast. Let’s make sure yours is heading the right way. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. • By applying you are confirming you are happy to be added to the Addition Solutions mailing list regarding future suitable positions. You can opt out of this at any time simply by contacting one of our consultants.

Account Manager (Client Success) - IT Solutions Provider 📍 London (Hybrid) | 💰 £40,000–£50,000 + OTE £60,000–£70,000 A growing and highly regarded technology services provider is looking for a relationship-driven Account Manager to join their team. This is a fantastic opportunity to take ownership of established client relationships within a collaborative and supportive environment. This role sits at the heart of the business and is ideal for someone who enjoys building strong client partnerships, understanding people as well as technology, and ensuring customers receive exceptional service. The Role: You will act as the primary point of contact for a portfolio of clients, ensuring their technology services deliver real value. This is not a heavily sales-driven role, success comes from building trust, maintaining strong relationships, and staying organised around account performance. The position is approximately 80% relationship management and 20% commercial/account oversight. Key Responsibilities: • Build and maintain strong, long-term relationships with key client stakeholders, • Act as a trusted advisor, understanding client needs and ensuring service delivery aligns with expectations, • Work closely with internal technical teams to ensure successful delivery of IT services, • Monitor account performance and maintain oversight of commercials, • Identify opportunities to strengthen partnerships and deliver additional value, • Facilitate regular client meetings, service reviews, and strategic discussions What We’re Looking For: • Experience in Client Success, Account Management, or Service Delivery within IT Services / MSP environments, • Backgrounds such as Service Delivery Manager, Account Manager, Project Manager, or Customer Success Manager are all highly relevant, • A naturally relationship-driven and personable approach, • Strong listening skills and the ability to understand both technical and people challenges, • Organised and commercially aware, with the ability to manage accounts effectively, • Confident and authoritative when working with clients and internal teams. The Team: You will join a CS/AM/SE team of four, working closely alongside colleagues in a collaborative environment focused on delivering outstanding client experience. Why Join? • Competitive salary £40K–£50K with OTE £60K–£70K, • Established client base with strong long-term relationships, • Supportive and collaborative team environment, • Opportunity to make a real impact in a people-first, relationship-led role If you’re someone who enjoys building trusted relationships, understanding client needs, and ensuring technology services truly deliver value, we’d love to hear from you.

General Manager – Multi-Outlet Commercial Venue Contract Catering Central London Monday to Friday (occasional weekends) Salary up to £55,000 + excellent benefits Our client is one of the UK’s most respected leading national contract caterer, recognised for delivering exceptional food and service; and is recruiting General Manager for a prestigious multi outlet commercial operation in Central London. As General Manager, you will have full responsibility for the overall food and beverage operation across multiple outlets, including public restaurant dining and cafés, as well as internal hospitality and dining services. This is a hands-on leadership role suited to someone who thrives in a fast-paced, high-end environment and is passionate about delivering outstanding service standards. You will play a key role in driving operational excellence, leading and developing teams, and maintaining exceptional client relationships. Key Responsibilities • Overseeing the day-to-day management of public restaurants, cafés, and internal hospitality and dining operations, • Maintaining exceptional standards of food, service, and presentation, • Building strong relationships with clients and stakeholders, • Managing financial performance, budgets, and operational efficiencies, • Ensuring a consistently professional and customer-focused environment What We’re Looking For • Experience in contract catering within a commercial hospitality / multi-outlet environment, • Strong operational management experience within high-end hospitality settings, • A confident, hands-on leadership style with the ability to inspire teams, • Excellent client relationship and stakeholder management skills, • Strong commercial awareness and experience managing financial performance, • High attention to detail with a passion for service excellence, • Outstanding communication and presentation skills, • A genuine enthusiasm for food, hospitality, and creating exceptional customer experiences

🌳 Business Development Manager (Plant Hire) 📍 London 💰 £50k - £60k (OTE £85k+) 🏡 Field Based Sales Join the team of a national company with a great reputation in the construction hire industry. Our client is seeking a proactive and commercially driven Business Development Manager to grow business across London but concentrating within Plant Hire. You will be responsible for developing existing customer relationships, identifying new business opportunities and increasing sales, rentals and profitability across the portfolio. 💸 What You’ll Get • £50k - £60k basic (dependant on experience), • Competitive commission scheme (£85k+ OTE), • Fully expensed company car, • Pension scheme, • Career progression & professional development, • Supportive team culture & great work-life balance, • Home-based with extensive travel 🧭 Role & Responsibilities • Grow revenue from existing customer accounts, • Identify and secure new business opportunities, • Build and maintain strong customer relationships through regular visits, • Negotiate, renew, and manage customer rate agreements, • Drive rate improvements and cross-sell opportunities, • Support major and mega projects. 📋 Skills & Experience Required • 3 years’ experience in a field-based sales role., • Strong understanding of rental industry (construction), • Proven sales results and a strong motivation to develop., • Strong communication and relationship-building skills, • Commercially aware, organised, and self-motivated, • Full product training will be given as well as continuous support

The Compliance Manager supports the HCM in overseeing and managing the bank’s adherence to UK regulatory requirements (FCA/PRA), internal policies, and financial crime standards. The role involves developing and updating policies, procedures and processes to ensure adherence to applicable laws and regulations. This position adds value by safeguarding the Bank against regulatory, financial crime, and reputational risk while supporting ongoing monitoring processes, efficient customer onboarding and fostering a culture of compliance and ethical behaviour within the organisation. Role Responsibilities What main tasks and responsibilities is the jobholder accountable for? • Assist the MLRO and Compliance in ensuring the UK operates in accordance with all legal and regulatory requirements and group standards relating to Anti-Money Laundering and Counter-Terrorism Financing, Proliferation Financing (“AML/CTF/PF”), Market Abuse, Anti Bribery, PEPs, Sanctions, tax evasion, Fraud and other financial crime and regulatory compliance risks. • Identify, understand and interpret UK financial services legislation, regulations and obligations, and advise Senior Management on how the UK can meet those obligations. • Monitor and respond to regulatory developments in the UK and how they affect UBA UK and its business strategy. • Ensure all aspects of the Compliance Monitoring Programme are covered., • Support the Compliance Manager / MLRO in preparing regular management Information, regulatory reports, and boardlevel compliance updates. • Carry out periodic reviews and ongoing monitoring activities, including transaction behaviour assessments and trigger event reviews. • Assist in horizon scanning and regulatory monitoring, ensuring the Bank remains updated on FCA, PRA, JMLSG, and AML/CTF requirements. • Review, investigate, and escalate financial crime alerts in accordance with internal procedures., • Support policy and procedure reviews, ensuring alignment with regulatory expectations., • Assist with the clearance and oversight of sanctions monitoring alerts, including reviewing true matches accordingly and promptly following up on any outstanding alerts. • Review reports from the transaction monitoring solution and conducting investigations into alerts generated by using judgement and decision-making skills, to determine whether grounds for suspicion of money laundering, terrorist financing or proliferation financing (“ML/TF/PF”) exist. • Conduct risk assessments to identify vulnerabilities and potential exposure to financial crime and implement appropriate controls and mitigation strategies. • Maintaining oversight of High-Risk relationships, PEP management, EDD sign off, periodic and trigger review processes and breach management, escalating to the MLRO where appropriate. • Provide day-to-day advisory support and training to the KYC Team to ensure that requirements are being complied with. • Maintain accurate customer files and ensure auditready documentation., • Assist with internal compliance training delivery for staff across the business., • Participate in thematic reviews, monitoring programmes, and compliance testing activities., • Support remediation exercises and system improvement projects as required., • Liaise professionally with relationship managers, operations teams, and external stakeholders to resolve KYC or compliance queries.

We are currently partnering with a contemporary jewellery brand on a management opportunity based within the Selfridges environment in London. This is a fantastic opportunity for an experienced retail leader who thrives in a busy, client-centric environment and is passionate about elevating service, developing high-performing teams and driving commercial success without compromising on customer experience. Candidates who are immediately available or have a 4-week notice will be prioritised. The business is looking for a strong, visible, hands-on leader who can inspire from the shop floor, lead with energy and accountability, and continue building an exceptional in-store culture. The Opportunity As a Concession Manager, you will take full ownership of your location, leading from the front in all aspects of retail operations, team development, client experience and commercial performance. You will play a key role in driving retail excellence through strong leadership, coaching and CRM/clienteling activity, whilst creating an environment where both clients and team members feel genuinely valued. The ideal candidate will enjoy autonomy, take pride in accountability for their business and feel comfortable making commercial decisions in a fast-moving environment. Key Responsibilities • Lead, inspire and develop a high-performing team within a busy luxury/contemporary retail environment, • Drive sales performance, KPIs and client acquisition through exceptional customer experience and strong CRM/clienteling activity, • Maintain and elevate service standards across all areas of the business, • Coach and develop team members through regular feedback, mentorship and on-the-spot development, • Create a positive, collaborative and performance-driven culture, • Ensure operational excellence across stock management, compliance, visual merchandising and store presentation, • Build long-term relationships with clients whilst encouraging a strong client book mentality across the wider team, • Support recruitment, onboarding and ongoing people development, • Act as a true brand ambassador both internally and externally What We’re Looking For • Previous management experience within luxury, premium or contemporary retail, • Strong people leadership skills with the ability to motivate, inspire and develop teams, • Passion for client experience, styling and relationship building, • Strong CRM and clienteling experience, • Commercially aware with a proven ability to drive sales and performance, • Comfortable managing in a fast-paced, high-volume environment without compromising service standards, • Hands-on leadership style with a genuine passion for coaching and team development, • Strong operational and organisational skills, • Positive energy, resilience and a solution-focused mindset, • A natural communicator who leads with authenticity and emotional intelligence This is an excellent opportunity for somebody looking to join a growing brand that genuinely values creativity, people development and customer experience, whilst offering strong long-term growth potential.

Our client is a fast growing, fully independent. Due to continued growth, they have a brand-new role for a Relationship Manager with experience of working in Deposits in the Business/ Commercial Banking space. Your primary responsibility will be to attract and manage business and current accounts and deposits. You will also play a crucial role in ensuring compliance with financial crime regulations, contributing to the bank's integrity and trustworthiness. Duties and Responsibilities: • Build and manage a non-lending portfolio of business and clients by delivering exceptional relationship management with a focus on service quality, responsiveness, and personalised solutions., • Guide clients through smooth and compliant onboarding processes, ensuring all internal and regulatory standards are met., • Maintain regular engagement to support satisfaction, strengthen relationships, and promote long-term retention., • Identify, develop, and convert new opportunities to attract business current accounts and deposits., • Use market intelligence, referrals, event attendance, and professional networking to generate qualified leads., • Attend and actively engage in industry and business events to represent the bank, raise its profile, and attract clients., • Identify customer needs and promote relevant banking products and services (e.g., savings, lending), • Effectively manage the sales pipeline by tracking activities, follow-ups, and conversion progress. Desired Skills and Qualifications • Proven experience in relationship management within the banking sector, preferably focusing on business clients., • Strong understanding of financial crime regulations, including AML and KYC requirements., • Excellent communication and interpersonal skills, with the ability to build trust with clients., • Analytical mindset with attention to detail and a commitment to compliance.

Relationship Manager - Private Banking West End Permanent £70,000 - 5 days in the office cer Financial are partnering with a prestigious international bank based in the West-End in the search for a Private Banking Relationship Manager to join their growing team on a permanent basis. The responsibilities of thew candidate will include: · Manage and grow a portfolio of high-net-worth clients through personalised financial solutions and exceptional service. · Build and maintain long-term client relationships as the primary point of contact. · Understand clients’ financial goals and collaborate with internal specialists to deliver tailored solutions. · Drive portfolio growth through cross-selling, up-selling, and acquiring new clients. · Meet revenue, asset growth, and performance KPI targets. · Travel to Jordan and the MENA region every other month for client meetings and business development. · Ensure compliance with regulatory, AML, sanctions, PEP, CDD, and KYC requirements. · Monitor and escalate high-risk or unusual client activity to senior management where necessary. · Coordinate with Treasury, Settlements, Operations, and other internal teams to provide seamless client service. · Maintain accurate and up-to-date customer files and documentation. · Communicate account or service changes to clients proactively. · Support daily client banking needs, including transfers, deposits, cheque books, and enquiries. · Contribute to business strategy, budgeting, and Private Banking initiatives. · Identify and escalate operational or compliance risks promptly. · Adhere to all bank policies, compliance requirements, operational resilience standards, and mandatory training. The successful candidate will have: · Minimum 5 years’ experience in customer service within retail banking or financial services. · Strong track record in client relationship management and delivering high levels of customer satisfaction. · Good understanding of AML regulations, including JMLSG guidance, FCA rules, EU Money Laundering Directive, and Money Laundering Regulations. · Degree-level education in finance or a related field, or equivalent industry experience. · CEMAP qualification desirable.

Job Description – Store Manager (Premium Fashion Brand) Location: London – Bond Street Employment Type: Full-time About the Role We are seeking an experienced and dynamic Store Manager to lead our flagship boutique on Bond Street, one of the world’s most prestigious luxury retail destinations. The ideal candidate will embody our brand values, deliver an exceptional client experience, and drive commercial excellence while fostering a high-performing store culture. Key Responsibilities 1. Store Leadership & Operations • Lead, inspire, and develop a diverse team to uphold the brand’s service and presentation standards., • Ensure smooth daily store operations, including opening/closing procedures, cash management, stock controls, and compliance with all policies., • Maintain impeccable visual merchandising, ensuring the boutique reflects brand identity and seasonal guidelines., • Oversee inventory accuracy, shrinkage control, and product flow in collaboration with regional logistics teams. 2. Client Experience & Relationship Management • Champion the delivery of a world-class luxury client journey at every touchpoint., • Cultivate strong relationships with VIP and high-net-worth clients, driving loyalty and repeat business., • Handle complex customer cases professionally, ensuring swift resolution aligned with brand standards., • Oversee clienteling activities, CRM performance, and outreach initiatives to maximize boutique traffic and sales. 3. Commercial Performance • Own store KPIs and develop strategies to achieve and exceed sales, profitability, and productivity targets., • Analyse weekly and monthly business results; identify opportunities and implement action plans., • Monitor competitor activity and local market trends to keep the store competitive and relevant., • Collaborate with HQ and regional teams on commercial planning, product requests, and assortment feedback. 4. Team Development & People Management • Recruit, onboard, train, and mentor team members to cultivate exceptional talent., • Conduct regular coaching, performance reviews, and succession planning for key roles., • Foster a positive, inclusive culture focused on teamwork, accountability, and client satisfaction., • Ensure compliance with HR policies, local labour regulations, and health & safety standards. 5. Brand Representation • Act as a true ambassador for the brand, upholding its heritage, values, and aesthetic., • Represent the store during brand events, VIP appointments, store visits, and cross-functional meetings. Qualifications & Experience • Minimum 5–7 years of retail management experience, ideally within luxury fashion, accessories, or premium lifestyle brands., • Proven track record of achieving sales targets and driving store performance., • Strong leadership skills with experience managing teams of 10+ in a fast-paced luxury environment., • Excellent communication, interpersonal, and clienteling skills., • Highly organized, commercially driven, and detail-oriented., • Understanding of the London luxury retail landscape, specifically Bond Street clientele, is a strong advantage., • Fluency in English required; additional languages are a plus.

Service Delivery Manager London, Hybrid Fintech, SaaS A highly experienced Service Delivery Manager is needed to join one of the world's biggest players in Financial software. They're seeking an experienced Service Delivery Manager who can take full ownership of the customer service life-cycle. You’ll be responsible for ensuring clients receive consistently high-quality service, that performance targets are met, and that every interaction contributes to an exceptional customer experience. In this role, you’ll become the main point of contact for customers once they’re live, developing trusted relationships and ensuring our services continue to support their operational objectives. You’ll collaborate closely with internal teams across support, product, consultancy, and engineering to champion customer needs and maintain a seamless service environment. You’ll also oversee the delivery of service enhancements, small change requests, and ongoing improvements—coordinating activities, communicating clearly with stakeholders, and ensuring work is prioritised effectively. This position blends service management, customer engagement, operational oversight, and light project coordination. It suits someone who thrives in a fast-moving environment, communicates with clarity, and is always looking for ways to elevate service quality. Applicant requirements: • Background in Service Delivery Management, ITSM, or similar roles in SaaS/enterprise tech, • Strong B2B relationship management experience, ideally in fintech or financial services, • Knowledge of ITIL and service level management (certification preferred), • Experience supporting live customers and driving service improvements, • Skilled in incident/problem management and coordinating technical teams, • Strong analytical, communication, and stakeholder-management abilities, • Comfortable working in a dynamic, fast-changing environment Responsibilities: • Own end-to-end service delivery and SLA performance, • Monitor service metrics and produce clear performance reporting, • Act as main customer contact and escalation point, • Build strong relationships and run regular service reviews, • Drive continuous improvement and resolve issues quickly, • Identify risks and implement mitigation plans, • Ensure SLA and contract compliance, • Support billing and identify efficiency opportunities, • Coordinate enhancements, upgrades, and minor change requests

About Streamax: Streamax is a global leader in commercial vehicle mobile surveillance solutions, providing cutting-edge technology for fleet management, safety, and real-time tracking. We are committed to enhancing operational efficiency and safety for our clients in the transportation industry. As we continue to expand, we are looking for a dynamic and results-driven Business Development Manager to join our team and focus on the Bus Sector in the UK. Role Overview: The Business Development Manager (BDM) for the Bus Sector will play a pivotal role in driving Streamax’s growth within the public transportation market. The ideal candidate will have experience in the bus industry, a deep understanding of the transportation landscape, and a proven track record of sales success. The BDM will be responsible for identifying new business opportunities, nurturing client relationships, and driving revenue growth across the UK market. Key Responsibilities: • Sales & Business Development: Identify and pursue new business opportunities within the bus sector, including public and private transportation companies, municipalities, and fleet operators., • Client Relationship Management: Build and maintain strong relationships with key clients, ensuring customer satisfaction and long-term partnerships., • Market Research: Stay up-to-date with industry trends, competitor activities, and customer needs. Conduct market research to understand the evolving demands of the bus sector and develop strategies to meet those needs., • Product Knowledge & Consultation: Promote Streamax’s innovative surveillance solutions and technology to customers. Act as a trusted advisor by understanding customer challenges and proposing tailored solutions., • Negotiation & Closing Deals: Lead negotiations and close contracts with new and existing clients, ensuring targets are met and business objectives are achieved., • Collaboration: Work closely with internal teams, including marketing, product, and customer support, to align business development efforts and enhance customer satisfaction., • Experience: Minimum of 3-5 years of B2B business development or sales experience, with direct exposure to the bus / public transport industry as a customer segment., • Industry Knowledge: Strong understanding of the bus industry, including knowledge of fleet management, public transport operations, and relevant regulations., • Sales Skills: Proven track record of sales success, with the ability to drive business growth and meet sales targets., • Communication Skills: Excellent verbal and written communication skills, with the ability to present to senior stakeholders and key clients., • Self-Motivated: Highly driven, proactive, and capable of working independently in a fast-paced environment., • Technology Savvy: Familiarity with surveillance solutions, fleet management systems, or related technologies is a plus., • Experience working with bus fleet operators, public transport authorities, or government agencies., • Familiarity with the UK public transportation industry and key stakeholders., • Experience in contract negotiations and managing large-scale projects.

About Kaytus Kaytus is a pioneering international company with a significant presence across Europe, including operations in Germany, the United Kingdom, France, Finland, and others. We specialize in delivering state-of-the-art server and related solutions to our global clientele. Committed to driving sustainable enterprise development through intelligent digital transformation, Kaytus leads with innovation and industry-defining actions. Our extensive operations across Europe enable us to meet local client needs effectively, showcasing our technological expertise and capacity for innovation in a highly competitive market. For more information about Kaytus, please visit our website at . About this position The Account Manager is to carry out account development and relationship management activities to maximize sales of Kaytus products and solutions in UK. Account manager will be responsible for generate enterprise business opportunities, will be involved in designing sales annual plan, selling products and developing the marketing event of Kaytus brand. The responsibility of an account manager is to present, promote and sell Inspur Server/Storage products using solid arguments to existing and prospective customers. Your tasks • Establish, develop and maintain long-term positive business and customer relationships with key account proactively. Identify key account needs and review their marketing requirements., • Expedite the resolution of customer problems and complaints to maximize satisfaction., • Develop and implement territory action plan through comprehensive data analysis, and adjust sales techniques based on interactions and results in the field., • Supply management with reports on customer needs, problems, interests, competitive activities, and potential for new products and services., • Coordinate with Field Application Engineer and product manager to provide valuable products and solutions to key clients. Identify customer key decision making chain accurately and organize bid., • Achieve agreed upon sales targets and outcomes within schedule, development targets and other related performance assessment. Your profile: • You have a university degree of Computer Science, Business Administration, International Business or similar, or you have equivalent work experience in the IT and Cloud industry., • You have solid background in server and storage sales experience in distributor or system integrator, and you have sales experience with medium or large customer project., • You have outstanding communication and interpersonal skills, and you have excellent project management skills, problem-solving, analytical, and troubleshooting skill., • You speak English with business fluency. What do you need to know? Working time: Full time Location: London, UK Language: English fluent Do you have questions? For further information please contact Queena Wu (HR Recruiter in UK) Email:

Role Purpose The Technology Service Delivery Lead is responsible for managing the delivery and governance of technology services through recognised industry frameworks such as ITIL and Agile. The role oversees strategic outsourced service providers, ensuring high-quality service performance, process governance, regulatory compliance, and continuous improvement. This position leads a specialist team that ensures services are delivered efficiently and consistently, acting as the internal authority for process ownership, vendor oversight, and escalation management. Key Responsibilities Service Delivery & Vendor Oversight • Own relationships with strategic managed service providers, providing robust vendor oversight and ensuring delivery of core ITIL processes., • Oversee service providers operating under ITIL, Agile, and similar frameworks on behalf of the Technology & Data function., • Ensure providers operate to agreed contractual service levels, regulatory requirements, and organisational quality standards., • Act as the primary relationship manager between service providers and internal teams, facilitating collaboration and resolving conflicts. Process Ownership & Governance • Act as process owner for key ITIL services, including design agreement, change control, implementation, and continuous improvement., • Support product and platform teams in navigating service processes efficiently to enable timely delivery of services and project outcomes., • Define, document, and update service-related processes to ensure clarity, consistency, and alignment with operational goals. Quality Assurance & Compliance • Conduct audits and regular quality checks to ensure processes are executed consistently and evidence is retained to meet client and regulatory expectations., • Implement quality measures to ensure standards are upheld and service outcomes meet operational commitments., • Benchmark service performance against industry standards to ensure competitiveness and identify improvements. Incident & Escalation Management • Act as the primary escalation point for critical service processes, including Incident Management., • Manage a 24/7 escalation rota comprising incident managers and senior technology leaders responsible for major incident resolution. Performance Reporting • Track performance against SLAs, KPIs, and process metrics, reporting on service levels and identifying areas for improvement., • Develop and implement improvement plans based on operational feedback, performance insights, and best practice methodologies., • Provide management reporting and recommendations to senior stakeholders to support informed decision-making. Service Catalogue Management • Develop and maintain a comprehensive service catalogue covering all technology services offered by the organisation., • Ensure the catalogue is kept accurate, accessible, and aligned to current service offerings and capabilities. Risk Management • Develop and execute strategies for risk identification, mitigation, and management across service delivery., • Ensure operational resilience and continuity planning in partnership with technology teams and service providers. Leadership & Team Development • Lead a high-performing team, setting goals, providing coaching, and supporting professional development., • Foster collaboration across Technology & Data teams to enable seamless service delivery and shared accountability., • Promote a culture of process discipline, continuous improvement, and customer-focused delivery. Person Skills Experience & Expertise • Experience leading technology service delivery in complex, global organisations., • Strong track record managing large-scale outsourced vendors across multiple service areas., • Qualified in ITIL, with expert knowledge of process design, implementation, and governance., • Experience managing the full service delivery lifecycle including planning, budgeting, forecasting, and stakeholder reporting., • Demonstrated ability to develop and maintain service catalogues and associated documentation., • Experience driving process improvements through operational feedback and benchmarking., • Proven ability to manage service risks and ensure continuity for critical technology services. Skills & Attributes • Effective leader experienced in managing technical specialists and motivating high performance., • Strong stakeholder management skills with the ability to influence and collaborate across departments and seniority levels., • Excellent communication skills, able to convey complex information clearly and provide actionable insights to stakeholders., • Analytical mindset with ability to interpret data, benchmark performance, and identify improvement opportunities., • Sound judgement in risk assessment, escalation handling, and mitigation planning., • Proactive and solutions-focused approach to process design and operational delivery. Values & Mindset • Commitment to inclusivity, personal growth, and supporting the development of others., • Collaborative mindset with focus on teamwork, transparency, and shared success., • Enthusiasm for continuous improvement, innovation, and process excellence within service delivery. About the Organisation This position sits within a global professional services organisation with operations across multiple countries. The environment is collaborative, innovative, and fast-paced, with a strong focus on service excellence and client satisfaction. The organisation values inclusivity, professional growth, and a supportive culture that enables individuals to perform at their best. Employees benefit from: • A globally connected environment with access to strategic transformation projects., • Commitment to responsible business practices including environmental and social governance priorities., • Strong focus on talent development with structured career pathways and learning opportunities., • A supportive culture promoting open communication, wellbeing, flexibility, and respect., • Leadership development opportunities emphasising emotional intelligence and coaching skills.

*Hybrid Working: 3 days in the London Office About the Company This organisation is focused on supporting students as they transition into the workplace by providing innovative digital tools, content, and resources. Their mission centres on helping individuals explore career options, build confidence, and develop the skills needed to succeed. They work closely with employers, educational institutions, and industry partners to create meaningful connections between students and career opportunities, ensuring the right fit for both candidates and organisations. About the Product & Team The business offers a specialised SaaS platform designed to support early careers recruitment at scale. The system brings together multiple functions, including applicant tracking, candidate engagement, assessment management, and pre-hire development tools. Built with high-volume recruitment in mind, the platform is used by leading graduate and early talent teams across multiple regions. Its flexible configuration allows organisations to tailor workflows while delivering a seamless and engaging candidate experience. The Customer Success function operates across multiple UK locations and plays a key role in supporting global clients. The team is responsible for implementation, ongoing optimisation, and ensuring customers gain maximum value from the platform. The Role As a Customer Success Manager, you will take ownership of onboarding new clients and supporting platform relaunches. This includes configuring the system to meet specific client needs, guiding implementation, and delivering training to ensure successful adoption. You will act as a trusted partner to clients, combining technical expertise with strong relationship management to help them achieve their recruitment goals. A key focus of the role is delivering a high-quality customer experience and driving satisfaction. You will also contribute to business growth by supporting pre-sales activity and product demonstrations where required. Key Responsibilities • Build a deep understanding of the platform and its capabilities to advise clients effectively, • Configure and customise the system in line with client requirements, • Lead onboarding and relaunch projects from planning through to delivery, • Maintain clear and consistent communication with stakeholders throughout projects, • Develop strong, long-term client relationships, • Identify opportunities to improve platform usage and recommend enhancements, • Document and investigate technical issues, working closely with product and engineering teams to resolve them, • Support internal teams with more complex technical queries when needed, • Deliver training sessions and create user-friendly documentation and resources, • Showcase platform functionality through demos and presentations for both existing and prospective clients, • Contribute insights and feedback to help shape future product development Success Measures • High levels of customer satisfaction and engagement, • Smooth and efficient onboarding and implementation processes, • Strong adoption of platform features across client accounts, • Effective collaboration across internal and external stakeholders, • Clear documentation and resolution of technical issues About You • Strong communication and relationship-building skills, • Highly organised with the ability to manage multiple priorities, • Technically confident and quick to learn new systems, • Solutions-focused, with the ability to investigate and resolve challenges independently, • Comfortable explaining complex concepts in a clear and simple way, • Professional, adaptable, and proactive in approach Experience & Skills • Degree in a relevant field or equivalent practical experience within a SaaS, technical, or recruitment environment, • Experience working with software implementations or onboarding processes is advantageous, • Familiarity with early careers or high-volume recruitment is a plus, • Experience documenting processes or technical requirements is beneficial Additional Information • Full-time, permanent position (Monday to Friday), • Standard probation period applies, • Employment is subject to background screening in line with company policies If you would like to find out more - please apply now!

Role overview: We are seeking a dynamic and relationship-driven Account / Relationship Manager - Sales to manage and grow our existing portfolio of partners and clients across the UK & Europe. This role is pivotal in deepening strategic relationships, driving revenue growth, and ensuring client success across TerraPay's suite of payment solutions. How you will create impact: The Relationship Manager will significantly impact TerraPay's growth and presence across the UK/Europe market through the following key responsibilities: • Relationship Management, • Manage a portfolio of clients with overall accountability for your clients end to end lifecycle with TerraPay, • Revenue generation & overall growth - Identify growth opportunities within accounts and lead commercial negotiations, • Develop account plans to drive upsell, cross-sell, and renewal strategies, • Customer satisfaction & retention, • Build trusted relationships with key stakeholders across client organizations up to and including C Suite, • Act as the primary point of contact for client escalations, feedback, and strategic discussions, • Feedback and Strategy Adjustment: Providing actionable insights and feedback to the wider business about pipeline status, performance metrics, and strategic adjustments., • Communication Facilitation: Strengthening the connection between customers and TerraPay's back-office services to streamline communication and resolve issues effectively., • Performance Monitoring, • Track account performance metrics (volumes, revenue, margins), • Collaborate with internal teams (Product, Operations, Compliance) to ensure service excellence, • Market Intelligence, • Stay updated on industry trends, competitor activities, and regulatory changes in the region, • Provide feedback to internal teams to influence product roadmap and go-to-market strategies, • Collaborate with cross-functional teams: including marketing, product, and customer ops, to align strategies, drive innovation, and deliver solutions for enterprise customers. Leverage clear communication and teamwork to streamline workflows, resolve challenges, and ensure successful execution of new customer go-lives or existing customer up-sell opportunities., • 15+ years experience in Payments, Fintech, or Financial Services industry, with hands-on experience in B2B enterprise sales., • Preferred direct experience selling to Enterprise-grade clients such as major Money Remittance Operators, PSPs, Fintechs , traditional or challenger Banks. Degrees -University Degree CRM Savvy: You're a CRM whiz. If it's not in your toolkit, it should be!, • Flexibility & Ownership: You're adaptable, self-motivated, and take full ownership of your tasks., • Team Spirit: You thrive in a team environment and are open to change but can also handle working independently., • Customer & Market Centric: You've got a strong grasp of customer needs, market dynamics, and industry requirements., • Relationship Builder: You excel at creating and maintaining effective relationships with clients, partners, third parties, and colleagues. Why TerraPay: TerraPay is a global money movement player on a mission to build a borderless financial world. We believe payments should be instant, reliable, transparent, seamless, and fully compliant. Registered and regulated across 31 global markets, we are a leading payments partner for banks, mobile wallets, money transfer operators, merchants, and financial institutions. We are proud to be a twice-certified Great Place to Work and were featured in the 2023 CB Insights Fintech 100 and the 2024 Financial Times 1000 lists. Read more about TerraPay here. Our culture & core values: At TerraPay, we don't just talk about our values—we live by them. Humility, ownership & responsibility, entrepreneurship, global citizenship, and trusting empowerment are the principles that guide everything we do. If you're looking for a career that offers abundant opportunities for innovation and a culture of excellence, TerraPay is the place to be. With comprehensive healthcare benefits, cab facilities for our India-based employees, and a generous leave policy, we've got you covered. Join us in one of our 10 offices worldwide and collaborate with a diverse team representing 40+ nationalities. Explore more vacancies here. Click here to see what our employees feel about TerraPay. Stay connected with TerraPay on LinkedIn.

French-Speaking Account Manager (B2B Sales) 📍 Central London (Office-based) 💼 Technology / Solutions Sales 🚀 Career Development + Structured Training An opportunity has opened within a global technology organisation investing heavily in the growth of its European commercial function. This role sits within a newly expanding Inside Sales hub, focused on developing customer relationships and driving growth across a portfolio of innovative enterprise technology and services solutions. You’ll be joining a collaborative, high-energy environment designed to support learning, progression and long-term career development within technology sales. The Role You’ll take ownership of a portfolio of high-growth customer accounts while proactively identifying new business opportunities across the France market. Responsibilities include: • Managing and developing underpenetrated customer accounts with strong growth potential, • Driving the full sales lifecycle from prospecting through to close, • Building relationships via phone, email and virtual engagement, • Using CRM data and insights to identify opportunities and optimise performance, • Collaborating closely with internal teams and channel partners to deliver strong customer outcomes What We’re Looking For • Fluent French speaker, • Exposure to B2B sales, account management or customer-facing commercial roles, • Consultative mindset with curiosity around customer challenges, • Comfortable working toward targets in a performance-driven environment, • Strong communication and relationship-building skills, • Motivation to learn, develop and grow within technology sales Previous industry experience isn’t essential — attitude, drive and commercial curiosity are valued highly, supported by structured onboarding and training. Why Apply? • Join a growing European sales hub with genuine progression opportunities, • Structured training and development programme, • Collaborative, team-led culture, • Exposure to enterprise technology solutions, • Clear pathway into long-term technology sales careers If you’re looking to build or accelerate a career within technology sales and want to be part of an ambitious and supportive team environment, I’d be happy to share further detail. 📩 Apply or reach out directly for a confidential conversation.

Senior National Account Manager - FMCG Blue Chip • Salary - £60,000-£70,000, • Car Allowance - £7,000, • Bonus, • Private health care, • Pension, • Denplan, • South East based with hybrid working 2 days in office About the business ECW Search are absolutely delighted to announce we are working with one of the worlds leading FMCG Blue Chips & one of the top 20 most reputable businesses on the planet. A multi billion pound giant across multiple categories, with cutting edge household brand names and a reputation for being one of the best companies to work for in the world. You will be part of a business that values its people. Somewhere that invests in each person significantly in personal growth inside and outside of the workplace. They boast one of the best L&D models in the industry you will have full access to. The progression here is fantastic with options to move up but also cross functionally, incorporating, MS&P, International, Category Management, Trade Marketing or Brand. NPD, is amazing and the product portfolio spans all ages, across, personal care, beauty, health & hygiene making a difference to peoples lives across the globe every single day. There are not many better places to work & this is a place to be proud of in those conversation with your friends and family. The Role This is an all-encompassing strategic Grocery commercial account role in this dynamic and world leading business. With responsibility for full P&L c.£40million, JBP responsibility and plenty of scope over the coming 12-18 months to grow the category you are responsible for, in line with the EMEA channel strategy. You will report directly to the Channel Sales Lead for UK & Ire who is one of the best mentors in this business. Being a top tier customer you will work closely with the marketing, NPD & operations functions to develop best in class category growth decisions & channel strategy. To highlight; • Customers – Grocery top 4 - likely Tesco, • Full strategic responsibility for your category, • Full management of P&L, • Close cross functional work with Marketing, NPD & Ops teams, • Plenty of opportunity for growth - your career journey here is second to none About You To be successful we need a passionate team player who exudes positivity and is driven to achieve. This is a business focused on strong values and sustained growth so the focus on doing the right thing is a must. You will already have a strong background in large, branded consumer business and have experienced multiple rotations on top 4 grocery customers. Big branded FMCG business experience is essential here due to the nature of the category insight 4Ps customer modelling customer strategy. If you have strong analytical, commercial or MS&P skills this will be hugely beneficial for this as you will be tasked with managing multiple complex but exciting NPD launches and a strong growth agenda. • FMCG big business or large branded training background, • Top 5 Grocery retail experience, • Experience of food & beverages or consumer products is essential, • High drive and ambition led mindset, • Strong relationship skills, both internally and externally, • Analytical & project management experience This is a world class business with multiple category leading brands & the an industry leading L&D programme what Is not to like?! Get in touch for more info contact@ecwsearch or on 0207 4594877.

We’re currently recruiting on behalf of a leading Microsoft-focused consultancy for an Account Manager / Client Manager to support their continued growth in business transformation services. This is a client-facing role suited to someone who is highly engaging, commercially minded, and experienced in building strong customer relationships while driving professional services revenue. The successful candidate will be responsible for managing and growing key client accounts, acting as a trusted advisor on Microsoft-led transformation initiatives, and identifying opportunities to expand services across the Microsoft ecosystem. Key responsibilities include: • Building and maintaining long-term client relationships, • Identifying and closing opportunities for professional services, • Supporting clients on their digital transformation journey, • Collaborating with internal delivery and technical teams, • Driving account growth, retention, and customer satisfaction Key requirements: • Strong customer engagement and communication skills, • Proven experience selling professional services or consultancy, • Solid account management background with commercial awareness, • Good understanding of the Microsoft ecosystem (e.g. Azure, M365, Dynamics), • Experience within or exposure to Public Sector clients is advantageous, • Proactive, relationship-driven approach This is an excellent opportunity to join a growing organisation delivering impactful Microsoft transformation programmes. If this sounds of interest, please apply or get in touch directly for more information.

Our client: • Extremely successful, fast growing online retailer based in Central London, • Highly commercial environment with a fast-paced culture focused on delivering a best in class customer experience, • This role is ideal for an individual who wants to join a scale up business where they can play a part in the growth and expansion of the business., • Location 4 days in the office (Central London) 1 day from home The role: • As Pricing Manager, you will drive and evolve the product pricing strategy combining analytics, insights and commerciality., • In the role the Pricing Manager will shape pricing decisions and strategy across all product categories, considering competitive positioning, cost structures, and customer elasticity, • The Pricing Manager will identify margin opportunities, they will partner with finance and the buying team have a direct impact on the overall P&L, • Leading a weekly meeting with the buying team the Pricing Manager will analyse performance and identify recommendations based on margin targets, competitive benchmarking and customer price perception, • The Pricing Manager will develop sophisticated dashboards and pricing frameworks that provide visibility to ensure fast decision making, • In addition the Pricing Manager will lead on creating automation tools that create a sophisticated competitive intelligence platform Ideal candidate: • This Pricing Manager role is ideal for a commercial, analytical individual who has pricing experience gained from UK high volume retail. Ideally you will have ecommerce experience. This could be from a commercial analytics role, • It is essential to be able to demonstrate hands on pricing experience across pricing elasticity, market positioning and margin management., • You will have advanced Excel and Google sheets experience including complex modelling and analysis and will have strong proficiency in SQL and data visualisation tools, • Ideally you will have experience of building or working with automated competitor monitoring systems or web scraping tools, • You will thrive in a culture that is fast paced, high energy and growth focused, • Must be a fantastic relationship builder with the ability to work cross functionally Benefits & details: • You will thrive in a scale up environment that has a growth mindset, • Excellent package – dep on experience circa £75000, • Location – Central London with flexible working (4 days in the office and 1 day from home) Please send your CV using the form on this page, quoting reference 1/17604/7. Confidentiality assured. Whilst we would like to respond to all our on-line applicants, regrettably we are unable to do so due to the high volumes we receive. If you do not hear back within 14 days unfortunately the relevant consultant has decided not to progress with your application. For alternative opportunities please search our vacancies on our website. Seven Search & Selection Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary (interim) workers. By applying for this job you accept the T&C’s, Privacy Policy and Disclaimers which can be found on our website.

We’re looking for an Account Manager to join our Client Services team at KHWS, an independent marketing agency in London. This is a great opportunity for someone with solid agency experience who is ready to take more ownership across client relationships, project delivery and day-to-day account management. You’ll work closely with senior team members, creatives, strategists and delivery teams to help manage a long-standing global B2B client across a wide range of campaigns and projects. The client is a multinational organisation we’ve partnered with for over 30 years. That history gives us access to multiple areas of their business and creates opportunities to work on varied, meaningful briefs, from strategic development through to market execution, across internal and customer-facing activity, offline and online channels. About You As an Account Manager, you’ll be responsible for helping to deliver strong work for our clients while keeping projects moving smoothly from brief through to delivery. You’ll be highly organised, confident with clients and able to manage multiple priorities without losing sight of the detail. You’ll take an active interest in your client’s business, understanding their objectives, growth plans and wider marketing activity. You’ll be curious about how individual projects contribute to the bigger picture and keen to keep developing your commercial and strategic thinking. You’ll play a central role in coordinating client and internal teams. This includes writing clear briefs, managing work through the creative process, preparing status reports, tracking timelines and budgets, setting expectations and making sure everyone has what they need to deliver great work. What you'll be doing Building strong relationships You’ll develop trusted relationships with clients, internal teams and external partners. You’ll understand how to communicate clearly, manage expectations and keep conversations focused and productive. Managing accounts effectively You’ll support the smooth running of client accounts, helping to deliver work that adds value to the client’s business and strengthens the agency relationship. Delivering marketing work with care You’ll become increasingly confident across a range of marketing disciplines, building your understanding of how different channels, campaigns and deliverables work together. Thinking commercially You’ll understand the importance of budgets, scopes, profitability and client value. You’ll support the growth of the account while helping ensure work delivers return for the client. Connecting the dots You’ll look beyond individual tasks and understand how projects ladder up to wider strategies, campaigns and business objectives. What success looks like Working smart You’ll build strong client relationships and develop a clear understanding of their business, projects and objectives. You’ll manage timelines, budgets, briefs and quality with strong attention to detail, while prioritising your workload effectively and looking for ways to improve how things get done. You’ll collaborate confidently across teams, contribute to proposals and support more strategic conversations as your knowledge grows. Looking out for each other You’ll be a reliable, accountable team member who manages up well and communicates clearly. You’ll support junior colleagues with constructive feedback, help them build confidence and contribute positively to the wider team culture. Being the best you can be You’ll stay curious about the client, their sector, market trends and the role of creativity and technology in solving business challenges. You’ll form informed opinions, bring energy to the work and represent the agency with professionalism and pride. What we're looking for • Strong experience as an Account Manager in an agency environment, • Excellent written and spoken English, • Strong organisational skills and attention to detail, • Confidence managing clients and internal stakeholders, • Experience managing briefs, timelines, budgets, and status reporting, • A good working knowledge of MS Office, • A genuine interest in marketing anb client business challenges

Senior Trading Manager The operator. Not the kind who manages a P&L from a deck. The kind who wakes up knowing yesterday’s numbers, sees the levers that need pulling today, and has already pulled half of them before the morning meeting starts. The kind who treats every pricing decision, every channel trade-off, every margin percentage point as a position to be optimised. You have run commercial operations at pace. Now you want to run the trading engine of Europe’s fastest-growing company. Healf is Europe’s fastest-growing company. Number one on the FT1000, number one on the Sifted 100. From £1m to over £100m in under three years, with a small, talent-dense team and an electric culture with day one founder intensity. Now we’re aiming for £1bn in the next three. We curate the world’s best wellbeing brands across The Four Pillars™: EAT, MOVE, MIND, SLEEP. That’s the first chapter. The next chapter is harder and more interesting. We are scaling from one market to many, building the commercial muscle to trade intelligently across categories, channels, and geographies simultaneously. Why this role exists Healf’s trading operation is where growth meets margin. Every week, hundreds of decisions get made: what to promote, how to price it, where to spend, what to pull back. These decisions interact. A pricing move changes demand. Demand changes inventory. Inventory changes purchasing costs. Marketing spend changes all of it. Right now, a small team of specialists each own a piece of this system. What Healf needs is someone who owns the rhythm - who sees the whole board, makes the cross-cutting calls, and ensures the weekly trading cadence drives the business forward, not just reports on it. What you will own The weekly trading rhythm. You run the Monday trade meeting. You set the agenda, surface the variances, make the calls, and ensure actions land by the end of the week. Growth vs margin trade-offs. Every week brings tension between sales targets and margin targets. You own the judgement call - when to push volume, when to protect margin, and how to explain the reasoning. Pricing optimisation. DRI for pricing strategy and execution across 8,000+ SKUs, multiple channels, markets, and subscription tiers. You work with the pricing team to run 25+ tests per month, read the results, and make the moves. Target: +1pp margin improvement per quarter through pricing actions. • Design and prioritise pricing experiments across brands, channels, and customer segments - including price increases, geo tests, subscription pricing changes, and offer structure tests - then make rollout recommendations based on results., • Monitor competitor pricing and market movements, identify where pricing is too aggressive or too conservative, and adjust brand and SKU pricing to protect both growth and gross margin. Discounting strategy and offer mechanics. Own promotional and discount governance - sale participation, margin thresholds, discount code strategy, and interactions between promotions and live price tests. You decide which brands go on sale, how deep the discount goes, and when to pull back. Channel mix decisions. You understand the interplay between paid social, search, organic, and CRM. You don’t run the channels - you decide how much to invest in each and hold owners accountable for efficiency. Site merchandising. What goes on the homepage, what gets promoted, what gets pulled. Commercial judgement applied to real estate. Performance marketing support. You work closely with the Head of Performance Marketing on spend allocation, ROAS targets, and campaign-level commercial decisions. More broadly, you are the commercial brain for the wider team - retention, CRM, CX, brand partners, data, and operations all lean on you to align their actions with trading priorities and commercial goals. BPC (Brands Per Customer). You drive cross-sell strategy and track whether customers are deepening their relationship with Healf or staying single-brand. What you will have built in a year • A trading cadence that the business trusts - where the Monday meeting drives actual decisions that land by Friday, • Demonstrable margin improvement through pricing actions and promo discipline, • A clear, quantified view of channel efficiency that shapes where Healf invests its next pound of acquisition spend, • A working relationship with data, marketing, retention, and CX that means trading decisions are informed, not isolated, • The commercial judgement layer between strategy and execution Why you’re Healf You think commercially. Not in the abstract. You can look at a week’s trading numbers and within minutes know what went well, what didn’t, and what to do about it. You have the instinct to spot when a 2% margin dip is noise and when it’s a trend that needs action now. You have operated in a high-growth, fast-moving commercial environment. E-commerce, marketplace, retail, or DTC. Somewhere the numbers moved every day and decisions couldn’t wait for a quarterly review. You understand that trading is not analysis - it is decision-making under uncertainty, every week. You are comfortable with ambiguity. Healf is scaling fast. The playbook is being written as you go. You don’t need someone to hand you a process - you build the process, run it, and improve it. You manage through influence, not authority. You don’t line-manage the pricing analyst, the performance marketer, or the retention lead. But you shape their priorities through the trading rhythm and the quality of your commercial thinking. You are fluent with data but not a data scientist. You can read a dashboard, interrogate a spreadsheet, and call out when the numbers don’t add up. You use AI tools as part of your workflow. But your primary skill is judgement, not modelling. You are three to seven years into your career. Senior enough to have owned real commercial outcomes. Early enough that this role would be a defining step. You’ve been the person in the room who knew the numbers better than anyone else - now you want to be the person who decides what to do about them. Show us • A commercial decision you made that demonstrably improved margin or revenue. What was the situation, what did you decide, and what happened?, • Evidence you’ve managed a trading rhythm or commercial cadence - weekly reviews, performance meetings, cross-functional alignment., • A pricing or promotion decision where you had to balance growth against margin. How did you think about it?, • Proof you can move fast and operate with imperfect information. A situation where waiting for more data would have cost more than acting on what you had., • Something that tells us you care about wellbeing as a category. Why does making a wellness company commercially excellent feel like work worth doing? The deal Competitive base plus meaningful equity for the right person. We ask a great deal of the people who work here. We expect full ownership and a genuine commitment to give this chapter everything you have. In return, we will give you the same: everything we have, invested in your growth, your wellbeing, and the defining skills of the next decade. We have built the fastest-growing company in Europe with a team small enough that every person in it shapes the outcome. That is still true today.

JAGGAER provides an intelligent Source-to-Pay and Supplier Collaboration Platform that empowers organizations to manage and automate complex processes while enabling a highly resilient, responsible, and integrated supplier base. With 30 years of expertise, we specialize in solving complex procurement and supply chain challenges across various industries. Our 1,300+ global employees are obsessed with ensuring customers get full value from our products - ultimately enhancing and transforming their businesses. For more information, visit As part of our Pre-Sales Consulting team, you will directly report to the Head of Pre-Sales Consulting Europe. Main role is supporting the different Sales teams across the region (UK&I and Nordics) in delivering a best-in-class capability to our stakeholders in respect of the technical, solution, and value proposition aspects of the sales cycle. This combines front-line outbound activities with deep and effective internal collaboration to deliver upon the Pre-Sales Consulting charter. Key aspects of the role include: • Collaboration with JAGGAER teams to define, design, and detail the technical aspects and feasibility of proposed solutions, • Define and present value creation models for the customer that may be delivered through the JAGGAER ONE solution, • Contribute to product development, competitors positioning, and knowledge management. Principal Responsibilities • Understand and present the JAGGAER value proposition and competitive differentiators internally and externally through innovative solution presentations, proposals, demonstrations, webinars, and thought leadership channels across the entire JAGGAER solution suite., • Collaborate with the Sales and account management teams to build out a commercial proposition aligned to strategy and a relevant business case., • Understand and communicate how JAGGAER has delivered value to existing customers and its applicability to prospects, • Develop strong relationships with prospects by demonstrating a full understanding of their business needs, technical requirements, and competitive landscape, • Develop and present a value creation proposal/measurement for prospects, • Create and maintain technology demonstration assets and an environment that highlight how the JAGGAER platform solves specific challenges by industry, • Create and deliver technology demonstrations, presentations, and tailored proofs-of-concept / pilots, • Assist in completing prospect RFP's, working with the local Bid Manager, • Collaborate with the engagement / professional services team to ensure effective scoping and smooth project and implementation hand-off, • Contribute directly and through the team to corporate and local PreSales Consulting knowledge sharing capabilities, • Work with Product Management and Development to provide feedback from the field in order to advance solution functionality, • Understand the competitive landscape and counter positioning, • Conduct ongoing research into best practices within the P2P and S2P processes in the indirect and direct procurement spending area, • Provide technical support to Marketing on Regional Workshops, Customer User Group Meetings, Sales Seminars, and Trade Shows Position Requirements • Extensive experience in Procurement process design and execution across both Direct and Indirect categories, • A proven ability to understand and communicate with all key players from Procurement and Finance & Accounting departments involved, including CPO, Category Management, Supplier / Contract Management, CFO, Accounts Payable, and Operations personnel, • Preferred experience working with the public sector, • Extensive knowledge and understanding of all legislation relevant to the use of S2P technologies, both for single country and multi-geography deployments, and across both the Public and private sectors, • Demonstrable experience with deep understanding and enthusiasm for the features and benefits of all procurement enabling technologies, • Solid technical aptitude and knowledge of software, hardware, and networking information technologies are essential, • Previous consulting and implementation experience across multiple technology solutions/environments, ideally both On-Premises and SaaS / Cloud solutions across ERP, P2P, BI / Analytics, eSourcing, Contract Lifecycle Management (CLM), and Supplier Relationship Management (SRM), • Attitude for the technology innovation, especially on the current market trends in AI, • Degree educated and/or relevant qualifications, • Strong analytical, quantitative, and problem-solving skills, • Exceptional communication and proven relationship management skills, • Demonstrable business acumen, presentation skills, and selling aptitude, • Ability to work collaboratively under pressure and manage priorities while meeting deadlines, • Team working with the other PreSales Consulting team members, • Work effectively with cross-functional teams at varying resource levels within JAGGAER and customer organizations, • Proficient knowledge of MS Office Suite, including process modeling tools, • Demonstrable ability to speak and present publicly in large and high-visibility forums, • Fluent written and verbal English; other languages are a plus Our Offer • International and professional environment with global career opportunities. Social and friendly office located in the heart of Farringdon, London, • Trust-based flexible work culture, and rewarding commission and bonus schemes, • "Work from abroad" policy for up to one month per year, Birthday day off, and two extra paid leave days for volunteering, Private health insurance, dental insurance, and health cash plan, cycle-to-work scheme, • Office breakfast every Wednesday, office drinks every Thursday, and summer and winter parties Our Values At JAGGAER, our business is about people. Our products are built on intellectual property, but the real differentiator is the teams behind them–the way we collaborate, innovate, solve problems, and deliver for customers. TEAM gives us a common set of expectations for how we work together across products, cultures, and geographies. Transparency – Openness Builds Trust Candor strengthens relationships, speeds decision-making, and ensures problems are solved together—with customers, teammates, and partners. Entrepreneurial Spirit – Own It, Drive It, Make It A scrappy, customer-obsessed, problem-solving mindset is at the cornerstone of both organizational and personal growth Accountability – Thumbs In, Not Fingers Out We take responsibility ourselves before pointing elsewhere Metrics-Driven Results – Outcomes Over Activities Data and evidence guide our decisions, help us course-correct quickly, and ensure we’re delivering real impact Apply now and be part of our success! NOTE: Prior to an offer of employment, your name will be checked against regulatory and law enforcement lists of individuals who are restricted parties under applicable law and regulations. Your data will be processed and stored in JAGGAER systems hosted in the Netherlands and/or Belgium for purposes of these required screening activities. All data will be deleted after three months.

Role: Oracle Practice Engagement Director Location : UK, Europe Domain: Retail, CPG If your passion is to build solutions that really make a difference to enterprises, the community and your world, Infosys is the right place for you. If you are interested in being part of a learning culture, where teamwork and collaboration are encouraged, excellence is rewarded, and diversity is respected and valued, take a moment and explore the below job opportunity. As part of our Oracle Practice Sales team for the EMEA region, you will play a key role in building and cultivating relationships and opportunities within existing as well as prospective clients, selling Oracle ecosystem services and solutions. You will work as a trusted advisor and position Infosys as a partner of choice for Oracle related work. You will work with Infosys industry new logo sales / GTM as well as client partner teams to expand Oracle business across EMEA. You will have the opportunity to collaborate with some of the best talent in the industry to create innovative, high-quality solutions to meet our clients' business needs. As the Practice Engagement Director, you will be responsible for all client interfaces within group of accounts across the CPG, Retail and Logistics (CRL) industries in the EMEA region. You will work with the wider market facing and delivery team to build the portfolio and account plans and deliver business growth and client management for the Oracle ecosystem of services and solutions. Responsibilities: You will have the following key responsibilities within the assigned account portfolio: • Client Relationship Management: Manage relationships with operational personnel - those directly involved with the client's presence., • Business Development - Build a strong account portfolio for Oracle and drive revenues by being the owner of the entire Opportunity Management Cycle: Prospect-Evaluate-Propose-Close. This involves identifying business opportunities, selling concepts to the client where required and influencing the client to give additional business based on demonstrated solutions and capabilities., • Proposal Development: Conduct research and analysis, create proposals/pitches, validate estimates/effort, deliver client presentations and negotiate with clients., • Client Delivery Assurance - assure the client of Infosys commitment and collaborate with the Delivery Managers to address all people or infrastructure related issues that may be affecting the delivery of the project vis-à-vis the specific client., • Account Planning and Governance - responsible for client Management processes within the Oracle Portfolio - Plan-Sell-Deliver-Manage. Build account level plans - with details of the relationships required, the opportunities that have to be chased, and the revenue expected from such opportunities. Qualifications: • 15+ years' experience with strong sales/relationship management/account management experience., • Must have led client facing consulting or sales engagements in following industry verticals: Retail, CPG and Logistics., • Understanding of Oracle ecosystem of products such as ERP, HCM, CX, Supply Chain, Analytics, Cloud Infrastructure and platform services, • Strong Business Development and Client Management experience is required., • Track record of interacting and building relationship with CXO level client contacts., • Track record as Engagement/Relationship Manager growing and nurturing client relationships highly desirable., • Global Delivery Model experience desirable., • Wide variety of IT and business consulting engagement experience., • Strong leadership, interpersonal, communication and presentation skills., • Hands-on experience with proposal creation and leading proposal presentations., • The job entails travel. The job also entails sitting as well as working at a computer for extended periods of time. Should be able to communicate by telephone, email or face to face. About Infosys: Infosys is a global leader in next-generation digital services and consulting. We enable clients in 56+ countries to navigate their digital transformation. With nearly four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem. Our team of over 240,000 innovators, across the globe, is differentiated by the imagination, knowledge and experience, across industries and technologies, that we bring to every project we undertake. Visit to see how Infosys (NYSE: INFY) can help your enterprise navigate your next. Infosys is an equal opportunity employer and positively encourages applications from suitably qualified and eligible candidates regardless of gender or other attribute covered by equal opportunity legislation. Please note in order to protect the interest of all parties involved in the recruitment process, Infosys does not accept any unsolicited resumes from third party vendors. In the absence of a signed agreement any submission will be deemed as non-binding and Infosys explicitly reserves the right to pursue and hire the submitted profile. All recruitment activity must be coordinated through the Talent Acquisition department. All aspects of employment at Infosys are based on merit, competence and performance. We are committed to embracing diversity and creating an inclusive environment for all employees. Infosys is proud to be an equal opportunity employer.

Department description: LSEG's Regulatory Reporting is a software and data solutions business, offering global sell-side and buy-side clients a wide variety of products to assist with their obligations to report their transactions on a timely and accurate basis for MiFIR, EMIR, G20 and other regimes. We also provide a several ancillary services to ensure the accuracy and completeness of their reporting, (e.g reconciliations, data solutions). Team description: The Client Implementation Team is within the wider Technology and Operations group within LSEG's Regulatory Reporting and is principally responsible for the successful engagement and active monitoring of external client testing. The team will work closely with Product and Delivery Scrum Teams, and develop a client testing roadmap, they will actively engage with our clients ensuring we have adequate representation for external user acceptance testing. In addition, the team will also be responsible for all Regulatory Reporting product related communications. Role description: Based in London and reporting to the Client Implementation Manager, the purpose of this role is to: • Implement a positive and efficient client testing model for changes to LSEG's Regulatory Reporting products., • Deliver communications related to change initiatives and other Regulatory Reporting activitiesKey Responsibilities, • Coordinate and monitor client testing within the established framework for LSEG Regulatory Reporting products, • Take lead of external User Acceptance Testing (UAT) as part of change releases, • Liaise with product owners and other internal stakeholders to co-ordinate client testing in line with the testing framework and specific product requirements, • Understand impact of changes and conduct client outreach and communication accordingly, • Develop and maintain 'minimum must test' UAT scripts, in collaboration with Product Owner and QA, for clients use where appropriate, • Liaise with IT for any test environment issue resolution and availability, • Provide first level support of UAT change related queries and incidents, • Perform preliminary investigations using tools to support issue resolution and data validation, • Address client issues in a timely manner and ensure clients are kept informed of progress and resolution., • Create UAT report to track progress and highlight issues, • Discover opportunities to improve reporting and testing processes through automation, standardization and data analysis, • Create new efficiencies in the testing process by streamlining testing and creating standardised materials, where possible, to positively improve the customer experienceOther Responsibilities, • Management and distribution of internal and external communications for change and other Regulatory Reporting initiatives, • Review and maintenance of client contacts, • Attend and input into Client Service Review meetings where appropriate.Candidate Profile / Key Skills Essential: • Proven experience in a client facing role, • Proven experience in a client implementation role, • Excellent communication and collaboration skills, • Experience of client relationship management, • Experienced in leading External User Acceptance Test Phase, • Experience in directing/influencing other internally and externally., • Proficient in SQL for extracting and transforming data from systems.Desirable:, • Previous experience with Salesforce/Confluence/JIRA, • Previous experience and/or understanding of Financial Service - Regulatory Reporting, • Previous experience of technical service delivery.Behavioural Skills:, • Enthusiastic individual with a strong delivery focus and a can-do" attitude., • Comfortable engaging with clients., • Excellent verbal and written communication skills., • Willingness to learn new concepts and technologies as needed., • Open to change, innovative, and receptive to new ideas., • Demonstrates expertise and credibility in their field., • Builds and maintains strong stakeholder relationships at all levels. London Stock Exchange Group (LSEG) Information: Join us and be part of a team that values innovation, quality, and continuous improvement. If you're ready to take your career to the next level and make a significant impact, we'd love to hear from you. LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth. Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership, Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions. Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce. We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone's race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. You will be part of a collaborative and creative culture where we encourage new ideas. We are committed to sustainability across our global business and we are proud to partner with our customers to help them meet their sustainability objectives. Our charity, the LSEG Foundation provides charitable grants to community groups that help people access economic opportunities and build a secure future with financial independence. Colleagues can get involved through fundraising and volunteering. LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives. Please take a moment to read this privacy notice carefully, as it describes what personal information London Stock Exchange Group (LSEG) (we) may hold about you, what it's used for, and how it's obtained, your rights and how to contact us as a data subject . If you are submitting as a Recruitment Agency Partner, it is essential and your responsibility to ensure that candidates applying to LSEG are aware of this privacy notice.

📍London Office | 🏡 Hybrid working | 💼 up to £55,000 pa DOE | 🕒 Full-time We are looking for a Project Management Officer (PMO) to join our Business Transformation team in our London office. The PMO within the Business Transformation team will own the operational rhythm of the change portfolio and provide direct delivery coordination on smaller tactical changes across the business. This role is central to ensuring the function operates with discipline and visibility, maintaining an accurate portfolio picture, governing adherence to the delivery framework, and managing the end-to-end preparation for change governance forums. The role requires close collaboration with Project Managers, Business Analysts, and senior stakeholders across the business to ensure changes move through the appropriate lifecycle gates, documentation standards are met. Why Saltus? Our mission is to improve everyone’s relationship with their wealth: to make it a positive force for their future and at the same time to prevent it being a source of anxiety. We want everyone who works at Saltus to be proud to work here, and to find fulfilment and meaning in the work that they do. We have a number of offices across England including London, Newcastle, Southampton and Bath. We are incredibly proud of our culture and work really hard to ensure that Saltus is a great place to work for our people, where they can have fun and grow in their career, with a passion for excellence and customer service. Saltus is a privately owned financial planning and discretionary investment management house. We are dedicated to providing a high-quality service for private clients, trusts, and smaller institutions. Saltus Partners was founded in 2004 and has grown organically and through a small number of carefully integrated acquisitions. Originally the business started out as an investment manager and has now developed the financial planning side of the offering, putting this at the forefront of the client relationship. Today Saltus manages and advises on over £11 billion of client assets, acquired through a combination of organic business growth and corporate acquisitions. Can you tell me more about the role? As a PMO, you are responsible for: • Managing the end-to-end intake process for new change requests and maintaining the portfolio tracker, ensuring submissions are complete and status across all active and pipeline work is accurate and up to date., • Coordinating tactical prioritisation sessions and monitoring portfolio health including risks, dependencies, capacity and cross-project conflicts., • Acting as PM on smaller tactical changes, taking them from approved request through scoping, coordination, delivery and closure, coordinating assigned Business Analysts and managing stakeholder communication throughout., • Preparing portfolio reports, status updates and presentation materials for senior stakeholders, supporting the Head of Business Transformation in board-level portfolio reviews., • Acting as the guardian of the Business Transformation delivery framework, maintaining a real-time compliance view across all active projects and ensuring all changes follow the appropriate lifecycle, gates and approval points, conducting gate readiness checks before submissions reach the go/no-go forum, reviewing documentation completeness and flagging gaps for resolution., • Contributing to the ongoing development of the delivery framework including document standards, templates and guidance materials, and onboarding new Project Managers and Business Analysts into the framework., • Owning and continuously improving PMO templates, tools and portfolio tooling, identifying recurring pain points in how work moves through the function and proposing practical improvements. What skills and experience do I need to have? • 3-5 years of experience working in a PMO, portfolio coordination or project support function in a delivery-focused environment, • Demonstrable experience managing or coordinating small-to-medium deliverables end to end, with accountability for driving them to completion, • Confident operating with senior stakeholders — able to chase, facilitate and present status clearly without escalating routine issues, • Strong organisational skills with high attention to detail and the ability to manage multiple workstreams and deadlines simultaneously, • Experience producing high-quality reports, dashboards and presentation materials for a senior audience, • Comfortable with project and portfolio tooling (Jira, Confluence or similar), • Project Management qualification (e.g., PRINCE2 Foundation, CAPM) and familiarity with agile methodologies are highly desirable., • Strong interpersonal, written, and verbal communication skills, with the ability to present complex information clearly to diverse audiences, influence stakeholders at all organisational levels, and build successful professional relationships both internally and externally., • Self-motivated with exceptional time management skills, able to organise workload effectively, prioritise tasks, and work autonomously to meet objectives and deadlines under pressure. Where will I be working? We’re incredibly flexible about where, when and how you work: we don’t want anyone to be prevented from coming to work for Saltus as a result of the working pattern that they’re looking for. Ideally, you’d be able to be based out of our London office for a minimum of three days each week, working the remainder of the week from home. Alternatively, you might work part of your working week from one of our other offices. We are passionate about championing flexible working for our people, so if there’s a slightly different working pattern that you’re looking for, then please come and have a chat to us about it! What benefits do I get when working for Saltus? You’ll get a salary of between £40,000 - £55,000, dependent on experience, alongside 28 days’ holiday (plus bank holidays), study assistance, life assurance, income protection and a pension, alongside access to our flexible benefits platform. Just as importantly, you’ll get to experience our culture, which we really do live and breathe, ensuring that Saltus is a fantastic place to work for every single one of our 500 people. We work hard, but we have an awful lot of fun along the way. If you think you’d like to come and join us, then please do get in touch… we’d love to hear from you!

Business Development Manager Location: London | Function: Sales | Reports to: VP of Sales Career path: Customer Success Executive → Business Development Manager → Account Director →Head of Desk About Bound Bound is the FX copilot for fast-growing businesses. When companies earn or spend money in foreign currencies, exchange rate movements can quietly eat into their margins. That's FX risk. Hedging is how businesses protect themselves against it, but traditionally it's meant clunky broker calls, spreadsheets, and opaque pricing. Bound replaces all of that with smart automation and real-time control, making currency hedging simple, flexible, and transparent. We're FCA-regulated, backed by a recent $25M Series A, and trusted by over 200 companies including ManyChat, Paddle, and Tines. We're a small, high-output team based in London. We ship fast, care deeply about craft, and believe the best fintech products feel effortless. The Role The Business Development Manager owns new business, from first outreach through to a client's first trade. You'll be responsible for the full acquisition cycle: building pipeline, running discovery, demoing the product, closing the deal, and leading the client relationship through onboarding until they are live and trading. You'll need the commercial maturity to run shorter or longer deal cycles and the credibility to hold a room with a CFO or Treasurer. Once a client completes their first trade, you hand the relationship to the Head of Desk who takes ownership of growth and retention from that point. Your focus is always on the next new logo. Tasks • Drive revenue growth by acquiring new logos within our target market, finance teams at scaling, internationally active businesses, • Develop and manage a pipeline of qualified opportunities, primarily through outbound prospecting and supported by marketing demand generation, • Conduct effective discovery conversations to identify the real cost of manual FX management for each prospect, • Run compelling product demos and presentations that clearly articulate why Bound is the right solution, • Negotiate and close deals, consistently exceeding quota, • Lead the client relationship through onboarding and to their first completed trade, ensuring a smooth handoff to the Head of Desk, • Maintain a deep understanding of Bound's product, the FX market, and the challenges facing finance teams managing currency exposure, • Keep accurate CRM records and contribute to weekly pipeline reviews, • Pass prospect and customer feedback to the product and leadership teams Requirements • 3-5 years of experience in B2B sales, with a track record of exceeding quota, • Experience selling to finance stakeholders, CFOs, FDs, Finance Managers, or Treasurers., • Comfortable running the full sales cycle independently, from cold outreach to close, • Experience in SaaS, Recruitment, Events or Financial Services sales preferred., • Highly organised and able to manage multiple deals and priorities simultaneously, • Comfortable running the full sales cycle independently, from cold outreach to close, • Experience in SaaS, Recruitment, Events or Financial Services sales preferred., • Strong written and verbal communication, clear, direct, and credible at senior level, • Always looking for ways to learn and improve Benefits • Rapid growth and funding: we've grown our business significantly and are backed by top-tier investors including Notion Capital and Valar Ventures, • Wide market impact: our solutions support businesses across multiple sectors, helping them hedge currency risk confidently, • Culture of excellence: Bound values ambition, curiosity, and collaboration, employees work closely with leadership, take real ownership, and make a tangible impact, • Exposure and learning: gain deep knowledge of fintech, FX markets, and enterprise sales in a role that accelerates your career, • Trusted and secure: FCA regulated and ISO 27001 certified, combining innovation with transparency and security, • Competitive salary, uncapped bonus structure, and EMI share options

ABOUT US Thom Browne is widely recognized for challenging and modernizing today’s uniform: the suit. By questioning traditional proportions, Browne’s designs consistently convey a true American sensibility rooted in quality craftsmanship and precise tailoring. We pride ourselves on our core values of respect and collaboration, challenging ourselves to express creativity and continuously innovate. We attract ambitious individuals who operate in unique ways while upholding exceptional craftsmanship and excellence THE ROLE As the Regional Made to Measure and custom Manager, you will manage, develop and directly influence the regional MTM and Custom business and culture within Thom Browne. • Maximize sales and revenue utilizing all available data, knowledge of the business and marketplace to consistently seek new opportunities to improve core MTM and custom business, • Achieve and exceed regular monthly, seasonal, quarterly and annual MTM sales plans for the region, • Manage the VIP Clients and Special-Order Requests; contribute concrete problem-solving activities to satisfy customer needs, • Provide best-in-class customer service, building strong client relationships with regular communication and swatch mail-outs. Build a viable, well-organized client network through the MTM specialists, • Plan seasonal training for the sales teams with retail and wholesale regional teams., • Support trainings plans and development path for regional MTM talents., • Maintain exceptional product knowledge, including understanding of production techniques and technologies, styling and design concepts, methods of construction, materials and fabric selection, • Plan seasonal trunk shows in regional stores for wholesale and retail, • Actively maintain Brand expertise in terms of product, brand history, events and projects, key trends, selling points and featured seasonal products, • Identify selling opportunities, communicate customer feedback, process shipment/transfers in a timely manner, • Assess and review quality control of all MTM orders. Work with internal and external specialists to alter products, using suitable and efficient tailoring construction methods, • Submit MTM Orders in the MTM Order Entry Portal; Follow up on orders; minimize deficiencies, • Ensure reporting activity at the end of each travel and at the end of the season, • Check production order status: liaising with MTM operations, customer service and product delivery and execution. Proactively inform teams accordingly THE IDEAL CANDIDATE • Minimum 4-5 years of experience in a tailoring-focused, luxury retail or wholesale environment, • Demonstrated proficiency in the areas of client relationship management, product knowledge, selling techniques and advanced garment construction expertise, • Possesses analytical skills and competencies in the development of performance, processes and sales analysis, • Passionate representative of the Thom Browne world, • Highly organized, self-motivated with strong interpersonal and time-management skills., • Confident, professional, comfortable working autonomously; diplomatic verbal and written communication WHAT WE OFFER YOU • Highly competitive pay, • Comprehensive benefits package, • Company Uniform, • Diverse and inclusive working environment

Richard Brendon - Finer Dining. Every Day At Richard Brendon, we believe that a lovely cup of tea should begin, whatever the occasion, with a truly lovely cup. We believe that any wine will taste finer in the right glass, and that tableware crafted with care and chosen with love makes the simplest of everyday pleasures more enjoyable, more magical and more memorable. With exceptional design, extraordinary craftsmanship and the highest quality materials we create timeless tableware which is as good as it can possibly be. Specialising in bone china handmade in Stoke-on-Trent, and mouth blown crystal produced by the most highly skilled craftspeople around the world, our products are made to last, designed to be treasured and intended to be enjoyed. Every day. Our customers include many of the best retailers, hotels and restaurants in London and further afield. Including; Harrods, Saks, Lane Crawford, Corinthia London, Peninsula London, Raffles, The Clove Club, The Devonshire and The Modern. Founded in 2013, we are a small team and a young business, with big ambitions – currently raising investment to fuel our growth. Based out of our West London Studio our culture is one of agility, inclusivity, growth, and commitment. THE ROLE Over the coming years, we have ambitious growth plans, and we’re looking for an energetic and proactive creative marketeer to become an integral part of the team. You'll join our friendly, entrepreneurial team, reporting directly to our Commercial Director, Helen and supporting our Marketing Manager, Anna. Sitting at the intersection of creative concepting and hands-on content creation, this junior-mid level role is perfect for someone with ~2 years of experience who thrives managing daily campaign executions, coordinating cross-functional efforts, crafting compelling content, and optimising performance across multiple channels and sales tools. As a luxury business led by our designer-founder Richard, the brand's creative identity and execution is integral to our success and reputation. We are constantly evolving and seeking relevant ways to be bold with our visual identity whilst maintaining a consistency that ensures our audience has confidence in their relationship with us and our products. You will be comfortable across various design outputs – from graphic design of brochures; concepting photoshoots; creating digital media assets and, if possible, also be confident behind the camera for capturing some of our own content outside of hero shoots. PRIMARY RESPONSIBILITIES • All print and digital graphic design for the sales and marketing teams., • Ensuring our visual identity is always adhered to across all visual assets we put out., • Planning and executing video and photography shoots, supported by the Marketing Manager., • Digital Asset Creation - working closely with our Marketing Manager and digital agency to deliver the creative assets for our critical acquisition and brand awareness activities – predominantly organic social media / paid digital / CRM. Experimenting with new tools, formats and creative approaches., • Ecommerce asset production – owning the creative elements of the Richard Brendon website to ensure the brand and products are merchandised to maximum effect for eRetail performance., • Supporting the packaging design and unboxing customer experience., • Event design and execution – supporting the Sales and Marketing teams with assets, staging design, product set up and content production at events., • Owning the internal Digital Asset Bank – organising and storing all marketing assets for team and partner access. As a small team, there will also be occasions where you will be needed to support wider ad-hoc marketing activities. While not a direct requirement of the role, we’re also interested in hearing from anyone who is interested in eCommerce platform management and experience design [Shopify is our retail platform]. THE IDEAL CANDIDATE • 2+ years of creative marketing experience, • An interest in, or affinity to, luxury consumer brands and/or the world of wine, cocktails and good food!, • Proficiency in The Adobe Suite (critical) - InDesign, Photoshop and Illustrator, • Proven experience in content creation, videography and photography (portfolio or showreel required with examples) with specific experience in hospitality and events, • Confident shooting and editing on both professional cameras and mobile, • Creative, proactive and full of ideas, • Able to work independently or as part of a wider team and collaborate where necessary, • Organised, reliable and able to manage multiple projects simultaneously, • Ability to provide solutions and solve problems, with a can-do, proactive attitude, • Professional, friendly and reliable WHAT'S IN IT FOR YOU? • Salary £33,000 - £35,000, • Join a small but growing team, where you will actually be able to make a difference and directly see the impact of your work, • One on one time with the founder and heads of departments, • Flexible working - We commit to 3 days in the office; but with flex for life, business travel etc, • 70% discount on all Richard Brendon products and 30% discount for Friends and Family., • Fast growing start-up with relaxed work environment, • 25 holiday days per year plus Bank Holidays, • Summer Working Hours – finishing at 1pm on Fridays for the summer months.

Role Overview This role owns the overall infrastructure relationship with KSA/GSA customers and requires proactive engagement to understand customer environments and ensure they are leveraging the most effective infrastructure delivery options. The role includes conducting regular infrastructure reviews with customers, providing visibility into the health and performance of LSEG infrastructure, and offering guidance and recommendations to optimize reliability and service quality. The role will serve as the primary point of contact for all infrastructure-related service escalations, both customer-facing and internal. The role works closely with Account Managers, Customer Success Managers (CSMs), Engineering, and Product teams as part of a broader customer engagement model. Key Responsibilities • Own and manage all aspects of the infrastructure relationship with customers, including RTDS, RTMDS, DACS, Workspace configuration, Entra, Data centers and network services., • Build and maintain strong relationships with key technical stakeholders across assigned KSA accounts., • Develop a deep understanding of customer business needs and infrastructure strategies to review and recommend the most effective delivery and connectivity options., • Collaborate with Implementation Relationship Managers (IRMs) locally and globally to maintain a comprehensive, end-to-end view of customer infrastructure., • Work with IRMs to monitor customer bandwidth utilization, ensure optimal performance, recommend and advocate for upgrades where required., • Provide expert technical consultancy to customers across all aspects of infrastructure and connectivity., • Assess the impact of proposed product or system changes on customer infrastructure and communicate findings and risks to internal teams., • Own and maintain customer site documentation (e.g., Docpacks), ensuring accurate and up-to-date information to support break/fix activities and other customer engagements., • Support resolution of infrastructure-related issues by consulting with resolver groups and proactively coordinating efforts to ensure timely outcomes, working closely with the Escalations team, which owns customer communication and facilitation., • Conduct customer meetings as required, both proactively and in response to events or incidents. Participate in service reviews conducted by CSP team.Skills / Behaviors, • Demonstrated success in a technical, client-facing role such as customer support, implementation, or service delivery., • Good working knowledge of LSEG products (Workspace, RTDS, RTMDS, DACs, Entra, RTO) internal systems, and operational processes., • Strong functional technical knowledge across areas including Windows servers, networking, cloud technologies, routing, and switching., • Excellent customer-facing skills, with the ability to understand customer needs and communicate effectively at both technical and business levels., • Proven ability to build strong working relationships with Account Managers and Customer Success Managers to deliver cohesive and seamless customer experience., • Demonstrates a strong orientation toward emerging technologies, staying current with industry trends and assessing their potential impact on customer infrastructure and service delivery., • High level of confidence in both written and verbal communication with customers and internal stakeholders, particularly within Sales and Account Management organizations., • Proactive and self-motivated, demonstrating initiative and the ability to seek out information from both customers and colleagues., • Strong analytical and problem-solving capabilities, enabling the identification and delivery of solutions that align with customer requirements and business needs., • Skilled in leveraging available tools, systems, and resources to investigate and resolve customer issues efficiently., • Solid understanding of market data and the FinTech industry. London Stock Exchange Group (LSEG) Information: Join us and be part of a team that values innovation, quality, and continuous improvement. If you're ready to take your career to the next level and make a significant impact, we'd love to hear from you. LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth. Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership, Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions. Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce. We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone's race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. You will be part of a collaborative and creative culture where we encourage new ideas. We are committed to sustainability across our global business and we are proud to partner with our customers to help them meet their sustainability objectives. Our charity, the LSEG Foundation provides charitable grants to community groups that help people access economic opportunities and build a secure future with financial independence. Colleagues can get involved through fundraising and volunteering. LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives. Please take a moment to read this privacy notice carefully, as it describes what personal information London Stock Exchange Group (LSEG) (we) may hold about you, what it's used for, and how it's obtained, your rights and how to contact us as a data subject . If you are submitting as a Recruitment Agency Partner, it is essential and your responsibility to ensure that candidates applying to LSEG are aware of this privacy notice.

TITLE: Customer Success Intern DEPARTMENT: Corporate-Branch Sales REPORTING TO: VP, Customer Outcomes, EMEA OFFICE LOCATION: London, UK ROLE TYPE: Internship, Hybrid (3 days Onsite, 2 Remote) DURATION: 9 Weeks IPC is a fintech company that focuses on the human element. With a global presence, we support local markets with our advanced cloud-based trading communications and managed connectivity solutions. Through our portfolio of communications and connectivity solutions, we focus on solving business challenges and adapting to regulatory changes in the fast-paced global financial markets. This enables our clients to maintain consistent market access, a strong competitive advantage, and enhanced operational efficiency. Join a team that is dedicated to delivering groundbreaking products and making a significant impact on our clients' success. Empowering Innovation, Shaping Futures Overview of the Global Internship Program: Our 2026 Global Summer Internship Program is designed to provide students and recent graduates with hands-on experience in their field of study, offering professional growth, mentorship, and valuable networking opportunities. • Professional Growth: You will gain hands-on experience in your field of study, which will be invaluable for your professional development., • Mentorship: You will have the opportunity to learn from experienced professionals, gaining insights and guidance that will benefit your career., • Networking: Being part of our organization will allow you to build a network of contacts within the industry, aiding your future career prospects., • Skill Development: You will enhance both technical and interpersonal skills through targeted training sessions. What does the internship program entail? Customer Success at IPC helps clients achieve maximum value from our products and services across the entire customer lifecycle—from onboarding and adoption, to governance, expansion, and renewal. As a Customer Success Intern, you will collaborate with our international Customer Success team to enhance customer engagement, support process improvements, and contribute to highimpact activities designed to help clients succeed. You will participate in a variety of programs including wellness initiatives, team-building activities, networking events, and DE&I initiatives. You may also: • Value & Adoption Analytics: Build simple dashboards/trackers that show adoption trends, usage insights and business outcomes for key accounts., • MAC Process Exposure: Learn how we manage Moves, Adds & Changes (MAC) end to end and help streamline request handling., • QBR Readiness: Support Quarterly Business Reviews—gather data, craft slides, and capture follow ups for strategic customers., • Process Improvement: Contribute to our Customer Success Process Improvement Program (templates, SOPs, playbooks, comms) and proactively identify opportunities to leverage AI tools or automation to improve team processes, workflows, or efficiency, and share recommendations with the team., • Shadowing & Stakeholder Interactions: Shadow Customer Success Managers on internal standups, customer calls, and cross functional syncs (Sales, Ops, Product, Marketing)., • Customer Comms Support: Help prepare concise customer updates, FAQs and how to content to drive smoother adoption. How You Will Make an Impact: • Show Your Enthusiasm: Your motivation and eagerness to learn will bring positive energy to our team., • Take Initiative: Don’t be afraid to propose new ideas and solutions. Your fresh perspective can make a real difference., • Collaborate Actively: Work closely with your teammates, sharing insights and supporting each other to achieve common goals., • Be Proactive: Ask questions and seek opportunities to take on new tasks and challenges., • Demonstrate Commitment: Show your dedication to the projects you work on, contributing your best effort., • Enhance Team Dynamics: Your positive attitude and willingness to help will foster a collaborative and supportive work environment., • Learn and Grow: Take advantage of every learning opportunity to develop your skills and knowledge., • Adapt and Innovate: Be open to new ways of working and embrace changes that can lead to improvements. Essential Skills and Experience to be Successful in the Role: • Recent graduate or in your final year of a Bachelor’s or Master’s degree in a related field (Business, Communications, Marketing, Economics, Management, etc.), • Excellent English communication skills, • Strong teamwork and interpersonal skills, • Analytical thinking with strong attention to detail, • Ability to navigate ambiguous or fastchanging situations, • Customeroriented mindset and willingness to understand customer needs, • Strong organizational skills and ability to handle multiple priorities Curious about what we offer? • 9 weeks full-time paid internship filled with exciting events and initiatives, • Access to LinkedIn Learning, • Access to IPC University, • Improve your technical and soft skills through integrated training and development workshops, • Gain invaluable exposure to leadership and the corporate environment, • Build lasting connections through networking and relationship-building opportunities, • Connect with your peers through exciting social events Additional Information: At IPC, we believe that hybrid working creates an inclusive, flexible environment where employees can perform at their best, and teams can collaborate, innovate, and celebrate successes together. We spend around 60% of our time in the office and around 40% of our time working remotely. Some individuals may be required to work from the office or client sites more than 60% of the time, if required by their role and/or client needs. Your precise work schedule will be determined by you, your Line Manager and HR before commencement of your internship program with IPC. IPC’s Work Culture: The IPC work culture is one that fosters inclusion, prioritizes innovation, and maximizes potential. We are a global ecosystem, full of diverse people that together made IPC what it is today. Our strength as an organization is the sum of our different backgrounds, perspectives, skills and geographies; supported by an ironclad commitment to constructive dialogue and open-mindedness. We live and breathe our commitment to innovation by embracing bold ideas, seizing new opportunities and striving for excellence. Our people have continued to deliver ground-breaking solutions to our clients for over 50 years.

Office Pantry Partnership Manager (aka our first partnership person) Building Our Next Growth Engine: Partnerships (Lunch, Breakfast & Beyond) Office Pantry is on a mission to help busy office workers eat better, feel happier, and become more productive at work. We do this by delivering food, drinks, and all sorts of other workplace essentials to companies across the UK - many of which you’ll definitely know. But we’re just getting started. The Next Chapter We’ve built a brilliant office coffee offering over the past 2 years (shoutout to Nate, who runs it like a machine). Now we’re ready to do the same for lunch, breakfast, and partner-led workplace experiences. That’s where you come in. We’re hiring our first-ever Partnerships Manager - someone to build this function from the ground up and turn it into a meaningful revenue stream for the business. Think of it as: part operational overseer, part mystery shopper, part dealmaker, part category creator, part customer smile-maker. What This Role Really Is You won’t be managing an existing playbook. You’ll be writing it. This role is about: • Finding and onboarding brilliant catering partners, • Building relationships with suppliers (including some who look a bit like us… just in different markets ), • Creating compelling food offerings our customers actually get excited about, • Turning partnerships into real, scalable revenue If you do this well, you won’t just run partnerships - you’ll define how Office Pantry expands. What You’ll Be Doing • Source, negotiate, and onboard high-quality catering and food partners, • Build a scalable partner network across breakfast, lunch, and events, • Develop commercial models that drive revenue (margin, commission, bundled offerings, etc.), • Collaborate with sales and account management to bring new offerings to customers, • Continuously improve partner quality, pricing, and reliability, • Spot gaps in our offering - then go out and solve them, • Help shape the long-term partnerships strategy About You We’re less interested in your exact background, more in how you think and operate. You might be a great fit if you are: • Commercially sharp - you understand how deals work and how to make them better, • A natural relationship builder - you can win people over and keep them, • Resourceful and proactive - you don’t wait for answers, you go find them, • Organised enough to build something scalable, not just scrappy, • Energised by building something new, not just maintaining something existing, • Comfortable with a bit of ambiguity (this role won’t come with a perfect playbook), • A good egg Bonus points if you: • Have experience in partnerships, marketplaces, food/catering, or hospitality, • Have experience within the office, facilities, or B2B clients scene, • Have worked in a high-growth or startup environment, • Have built something from scratch before Location & Working Style This role will be a mix of: • Meeting partners in person (caterers, suppliers, kitchens, etc.), • Being on-site with customers, • Working closely with our Account Management team to launch and refine offerings We expect this to be highly collaborative and often in-person, especially early on - trust is built face-to-face. Salary & Package We’ll be honest - like a lot of things in this role, the salary isn’t rigid. We’re open-minded depending on your experience and the impact you can have. What we care about is finding someone who can build a meaningful revenue stream for Office Pantry. Alongside salary: • Enhanced pension (above statutory), • Plenty of food tastings (this part is non-negotiable), • A fast-growing team (you’d be hire #58), • Real ownership and progression if you nail it If you’re exceptional, we’ll make the package make sense. Why This Role Matters If you do this well: • Customers get access to a munch better food experience at work, • Office Pantry becomes significantly more valuable as a partner, • You build (and likely lead) an entirely new function in the business How to Apply Please send us a covering email sharing: • Why this role interests you, • What you’d look to build in your first 90 days Alongside: • Your CV, • Your proposed salary (or range), • Your notice period or availability to start to our email address: newstart [@] officepantry.co.uk Using the Subject: [Your Name] - Office Pantry Partnerships Manager Applicant Pro tip: We read every application and it's personality that stands out. Good luck to you, and looking forward to chatting further

National Account Manager – Convenience | Premium Drinks Brand £55,000-£60,000 plus car allowance, bonus and benefits London based twice a week. This is an opportunity to join a premium British drinks brand that has built a strong reputation for quality, heritage and craft. With growing demand across wholesale and foodservice, the business is investing in its commercial team to accelerate distribution and become a standout premium choice within the Convenience and Impulse channel. This is a high-impact role focused on unlocking distribution, building strategic partnerships, and positioning the brand as a go-to premium choice within the UK wholesale and foodservice landscape. The Role • Drive new business wins across Convenience and Impulse operators., • Build strong commercial partnerships with buyers and stakeholders at all levels., • Deliver against volume, revenue and distribution targets while managing investment effectively., • Develop and execute customer account plans and commercial strategies to unlock incremental growth., • Represent the brand within the industry, identifying market trends, competitor activity and new commercial opportunities. About You • Proven FMCG or drinks sales experience, ideally within soft drinks or branded food., • Strong track record working across Convenience and Impulse channels., • Comfortable winning new business and leveraging an existing network of industry contacts., • Commercially astute with strong negotiation and relationship-building skills., • Entrepreneurial mindset with the confidence to operate in a fast-growing, ambitious business. Interested? If you're a commercially minded drinks professional with strong RTM or foodservice experience, this is a brilliant opportunity to step into a role where you can win big customers and directly impact the growth of a premium brand. Drop me a message or apply directly to find out more. 🍹

Are you our “TYPE”? Named "One of the Most Innovative Companies in Design'' by Fast Company, Monotype brings brands to life through type and technology that consumers engage with every day. The company's rich legacy includes a library that can be traced back hundreds of years, featuring famed typefaces like Helvetica, Futura, Times New Roman and more. Monotype specializes in the design, development, licensing, and management of typefaces and font technologies for the world’s biggest global brands and individual creative professionals, offering a wide set of solutions that make it easier for them to do what they do best: design beautiful brand experiences. Want to learn more about who we are, what we do, and how you can become part of our team of over 1,000 talented employees across the globe? Visit us at . We are looking for a driven and customer-centric Customer Success Manager to help our customers adopt, optimize, and realize maximum value from our SaaS platform. In this role, you will combine onboarding expertise, relationship management, and proactive engagement to ensure customers achieve their desired outcomes throughout their lifecycle. We require someone who is fluent in both English and German to help support our German-speaking customer base. What you’ll be doing: • Lead onboarding and platform configuration for enterprise accounts, completing successful onboarding within ~90 days., • Facilitate live onboarding sessions, training calls, and workflow walkthroughs to ensure early adoption., • Utilize automation tools and standardized playbooks to streamline onboarding steps and communications., • Track and report onboarding progress, time-to-value metrics, and customer activation milestones., • Own a defined book of business of low- to mid-touch accounts and build strong, trust-based relationships with key users and stakeholders., • Conduct periodic check-ins, health reviews, and account touchpoints to monitor satisfaction and product adoption., • Serve as the customer advocate—collect feedback, identify friction points, and share insights with Product and Support teams., • Analyse customer usage patterns, engagement data, and health scores to identify adoption gaps or risks., • Design and deliver best-practice recommendations that drive product utilization and customer ROI., • Identify at-risk accounts, perform root-cause analysis, and partner with internal teams to develop mitigation plans., • Collaborate closely with Sales, Renewals, Product, and Support to ensure a seamless customer experience., • Participate in renewal preparation for your book of business and support expansion conversations., • Support one-off customer projects requiring configuration, data review, or workflow customization., • Provide timely and accurate email and call-based support for product inquiries, escalating as appropriate and providing follow through to ensure resolution for the customer., • Identify upsell and cross-sell opportunities based on customer needs and product usage insights., • Partner with Sales to influence expansion and renewal outcomes. What we’re looking for: • 3–5 years of experience in Customer Success, onboarding, support, or operations in a SaaS environment., • Fluency in both English & German language skills, ability to read and write in both languages., • Proven ability to manage customer relationships and drive adoption in a structured, metrics-driven role., • Strong written and verbal communication skills, including customer presentations or training delivery., • Proficiency with CRM systems, automation tools, and (ideally) customer success platforms., • Excellent organizational and time-management skills; comfortable managing multiple accounts simultaneously., • Strong problem-solving abilities, with the confidence to troubleshoot issues and navigate complex scenarios., • Ability to follow and improve standardized processes while maintaining a customer-first mindset. What’s in it for you: • Hybrid work arrangements and competitive paid time off programs., • Comprehensive commercial medical insurance coverage to meet all your healthcare needs., • Competitive compensation with corporate bonus program & uncapped commission for quota-carrying Sales, • A creative, innovative, and global working environment in the creative and software technology industry, • Highly engaged Events Committee to keep work enjoyable., • Reward & Recognition Programs (including President's Club for all functions), • Professional onboarding program, including robust targeted training for Sales function, • Development and advancement opportunities (high internal mobility across organization), • Great pension scheme to save for your future, and so much more! #LI-DNI Monotype is an Equal Opportunities Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.

✨NAE US – Femcare 💷£32 - 38k – 10% Bonus 📍London – 1 day per week We’re working with a proud B Corp on a mission to reinvent cycle care in a way that actually works for our bodies and the planet. Think bold, honest, stigma busting energy paired with serious commercial momentum. Backed by an incredible group of investors and advisors from brands like Harry’s, Charlotte Tilbury, Innocent and Unilever, this is a business that blends purpose with performance. Already making waves across major UK retailers, the brand is now scaling fast in the US with key partners including Whole Foods, Sprouts and CVS. The US arm of the business is flying and growing at near triple digits, and they’re now looking for a US Account Executive to help take things even further. If you want to be part of a fast growth challenger brand with real impact and a clear path to NAM level, this is a brilliant opportunity. The role As US Account Executive, you’ll support the day to day management and growth of key US retail accounts. You’ll work closely with the US Sales Manager and wider commercial team, playing a hands on role in execution, analysis and relationship management. This is a perfect role for someone early in their sales career who wants full exposure to how accounts operate end to end, in a fast paced, high growth environment. There is a clear pathway into a NAM role as you grow. What you’ll do 💖 Own the day to day execution across multiple US retail accounts, working closely with buyers, brokers and internal teams ✨ Support promotions, range changes, pricing updates and new line forms across retailer systems 💅 Manage retailer and distributor portals, keeping everything accurate and up to date 📊 Track performance across promotions, stock levels and sell through, spotting risks and opportunities early 🧠 Support forecasting, reporting and account scorecards 🎀 Prepare data, insights and presentations for customer meetings and internal reviews 🤝 Work cross functionally with supply chain, finance and marketing to ensure smooth execution 🚀 Support product launches, trade marketing and seasonal plans 💬 Build strong relationships with retail partners and brokers 📈 Contribute to joint business planning with insight led recommendations 🛍️ Develop a strong understanding of the US market, shopper behaviour and category dynamics What we’re looking for 💖 Around 2 years experience in sales, account management or commercial roles within FMCG ✨ Exposure to retail accounts, ideally large regional 📊 Strong Excel or Google Sheets skills with confidence handling sales data 💅 Understanding of promotions, forecasting or trade spend 🎯 Highly organised with great attention to detail 💬 Confident communicator who can build relationships internally and externally 🧠 Curious, proactive and keen to learn 🚀 Comfortable in a fast moving start up environment 🌱 Passion for consumer brands, wellness, sustainability or mission led businesses 🌍 Willingness to work flexibly to support US time zones when needed What happens next? 🎬 Now: Apply today with your CV which will be reviewed by our Ignite team. First Stage: Teams call with the hiring manager Second Stage: Face to face interview in the office 🤝 People are at the heart of everything we do. We embrace diversity and are committed to creating an inclusive recruitment process that means people can be their best authentic self. ❤️ We would love to reply to all applications, regrettably we are unable to do so due to the high volumes we receive, so if you do not hear back within 14 days unfortunately on this role it won’t be progressing. It is possible that the position could be in the process of closing, so chalk it up to bad timing. But, have no fear! There will be more opportunities. Follow us so you don’t miss them. 👀

Client Success Manager – Media Production & Events – Up to £45k + bonus + hybrid working (2 days in the office per week). Our client, an established media production and events business, are looking to onboard a talented and pragmatic Client Success Manager who can execute account strategy and drive success across their growing client base. In addition to a generous bonus, our client offers an employee focused culture with hybrid working with min 2 days in the office per week, an enhanced pension scheme, health and wellbeing services, summer early Friday finishes and 25 days holiday plus bank holidays. As Client Success Manager, you will manage client relationships and provide a customer-centric experience to a growing portfolio of clients. Working alongside the Account Director, you will have the chance to build collaborative client relationships with key stakeholders, act as a trusted advisor throughout the client journey, and proactively manage campaign delivery alongside marketing operations and other internal teams. Client retention is key; managing the client relationship, and providing high-level reporting, which in turn, ensures successful growth. An enthusiastic and personable individual who can analyse campaigns, understand the needs of their clients, and prioritise client retention and growth would thrive in this role. If you’re looking for a role that offers plenty of ownership and enjoy problem solving and communication, then we would love to hear from you! What do I need? • Excellent interpersonal skills and client management ability, • At least 2 years’ experience in client management/client services or similar, • Strong client customer success and stakeholder management skills, • Highly organised and customer-focused, curious and innovative mindset, • Able to successfully manage projects across multiple channels, • Spanish language skills is a plus, but not essential If you are a proactive and personable Client Success Executive, Client Success Advisor, or Client Experience Specialist, apply now for this exciting opportunity. To ensure that your application is reviewed quickly by the right Consultant, please apply directly via the LinkedIn advert. Due to the volume of response that we receive, we may not be able to respond individually to every applicant but will contact you within 5 working days if your application has been successful. Spotlight Recruitment is an Equal Opportunities Employer. Our focus is to ensure we're inclusive every day, helping our clients to recruit and build organisations that reflect modern society and celebrate diversity in all its forms. We want our candidates to feel that they belong and can be their best, regardless of background, identity or culture and we especially welcome applications from under-represented groups. If you need any adjustments to support your application, such as information in alternative formats or special requirements for accessibility, please contact us and we’ll do everything we can to help. We are committed to supporting candidates who may need alternative arrangements. This information will be treated as confidential and used only for the purpose of determining any adjustments you may need for the interview process. We are required to verify that candidates and employees meet the eligibility criteria to reside and work in the location specified. Unfortunately, we cannot offer visa sponsorship for candidates requiring a work permit in this location. Are you looking for a different role? Spotlight Recruitment would love to support your search, you can join our community of over 140,000 followers to keep updated on our latest marketing, digital, design and communications roles and blogs.

Global Account Manager – EMEA Location: London Compensation: Excellent base salary + uncapped commission + high overachievement incentives Own Strategic Accounts Across the Americas – In a Business Shaping Global Commodity Markets A global commodity intelligence provider is looking for a Global Account Manager to take charge of 15–20 high-value, US-headquartered accounts across metals, agriculture, energy transition and beyond. This is a senior, commercially critical role where you’ll build transformative partnerships, align insight with strategy, and unlock long-term growth across a global client base. You’ll work cross-functionally with product, pricing, and editorial to deliver value that sticks — and be rewarded accordingly. What’s On Offer • Excellent base salary with uncapped commission, • High overachievement incentives for exceeding target, • Portfolio ownership across global, multi-market clients, • Hybrid working with commercial autonomy and flexibility, • Be part of a performance-driven team in a business backed by private equity and purpose What You’ll Be Doing • Manage and grow a portfolio of strategic, multi-national client accounts, • Align products and services with long-term customer goals, • Map workflows to uncover new opportunities across verticals and use cases, • Collaborate cross-functionally to deliver client success, • Contribute to a metrics-driven culture that values momentum and integrity What You’ll Bring • Proven experience in enterprise B2B sales or strategic account management, • Ability to work across complex, often global, client structures, • Strong commercial judgement, consultative approach, and confidence in the room, • Salesforce (or similar) fluency and disciplined account planning, • Curiosity, accountability, and a drive to win Who This Suits A commercially sharp, relationship-first account leader who knows how to scale trust, spot opportunity, and deliver consistent growth. You’re comfortable working across borders, uncovering value, and earning a seat at the table. Apply now for a confidential conversation with Walker Lovell.

About Us LSEG (London Stock Exchange Group) is more than a diversified global financial markets infrastructure and data business. We are dedicated, open-access partners with a commitment to excellence in delivering the services our customers expect from us. With extensive experience, deep knowledge and worldwide presence across financial markets, we enable businesses and economies around the world to fund innovation, manage risk and create jobs. It's how we've contributed to supporting the financial stability and growth of communities and economies globally for more than 300 years. Through a comprehensive suite of trusted financial market infrastructure services - and our open-access model - we provide the flexibility, stability and trust that enable our customers to pursue their ambitions with confidence and clarity. LSEG is headquartered in the United Kingdom, with significant operations in 70 countries across EMEA, North America, Latin America and Asia Pacific. We employ 25,000 people globally, more than half located in Asia Pacific. LSEG's ticker symbol is LSEG. Our People People are at the heart of what we do and drive the success of our business. Our culture of connecting, creating opportunity and delivering excellence shape how we think, how we do things and how we help our people fulfil their potential. We embrace diversity and actively seek to attract individuals with unique backgrounds and perspectives. We break down barriers and encourage teamwork, enabling innovation and rapid development of solutions that make a difference. Our workplace generates an enriching and rewarding experience for our people and customers alike. Our vision is to build an inclusive culture in which everyone feels encouraged to fulfil their potential. As a global organisation spanning 70 countries and one rooted in a culture of growth, opportunity, diversity and innovation, LSEG is a place where everyone can grow, develop and fulfil your potential with meaningful careers. Role description This role comprises core Product Marketing responsibilities, focused on defining market understanding, product positioning, and go-to-market strategy for our data and analytics products. The role is accountable for ensuring products are positioned to the right target communities, with clear value propositions and compelling messaging that enable effective selling and adoption. The Product Marketing role acts as the connective tissue between Product, Sales, and critically, the Communities Marketing teams, who own the audience and execution. The Product Marketing team maintain oversight of product positioning, commercial messaging, sales enablement, and launch strategy for the product. This role does not own campaign or channel execution but provides the strategic product inputs that inform and guide demand generation, communications, events, and regional marketing activity. Role Responsibilities: Market and buyer understanding • Define target market communities, buyer personas, and priority use cases., • Maintain a clear understanding of customer needs, buyer journeys, decision criteria, and objections., • Synthesise insight from customer conversations, sales feedback, win/loss analysis, and market research to inform product and GTM decisions. Product positioning and messaging • Own product positioning, value propositions, and messaging frameworks., • Articulate differentiated value versus competitive alternatives and clearly define why we win.", • Act as the single source of truth for product narratives used across sales, marketing, and product teams. Sales enablement and commercial readiness • Work with the Sales GTM team to enable sales teams with clear product stories, pitch decks and narratives and competitive guidance., • Content and assets, • Define the content and asset requirements needed to support each product and go-to-market motion, including demos, explainers, reference documents, solution overviews, and adoption guides., • Determine what assets are needed, for whom, and at which stage of the buyer journey (e.g. awareness, evaluation, sales conversations, onboarding). Key skills and experience required • 3+ years Marketing experience in a B2B environment (financial services preferred), • Innovative and able to exploit client opportunities through product positioning and campaign development, • Ability to implement a messaging platform that differentiates solutions in order to win in a highly competitive marketplace', • Strong storyteller and enjoys turning technical information into client-facing materials, • Excellent relationship management, project management and communication skills, • Extremely detail oriented and has knowledge of the full marketing mix, • Minimum of bachelor's degree in marketing, finance, English, journalism or related fields. Core Competencies • Strong writing skills and knowledge of financial industry, • Delivery and client focus are essential, • Ability to work to tight deadlines and across time zones and foster a strong team dynamic, • Flexible and able to respond to rapid changes, • Creative self-starter, • Excellent interpersonal and networking skills Our Commitment We welcome applicants with different backgrounds, experiences and perspectives. If this role excites you but you don't meet every requirement, we encourage you to apply - we value potential, development and diverse thinking. Career Stage: Manager London Stock Exchange Group (LSEG) Information: Join us and be part of a team that values innovation, quality, and continuous improvement. If you're ready to take your career to the next level and make a significant impact, we'd love to hear from you. LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth. Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership, Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions. Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce. We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone's race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. You will be part of a collaborative and creative culture where we encourage new ideas. We are committed to sustainability across our global business and we are proud to partner with our customers to help them meet their sustainability objectives. Our charity, the LSEG Foundation provides charitable grants to community groups that help people access economic opportunities and build a secure future with financial independence. Colleagues can get involved through fundraising and volunteering. LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives. Please take a moment to read this privacy notice carefully, as it describes what personal information London Stock Exchange Group (LSEG) (we) may hold about you, what it's used for, and how it's obtained, your rights and how to contact us as a data subject . If you are submitting as a Recruitment Agency Partner, it is essential and your responsibility to ensure that candidates applying to LSEG are aware of this privacy notice.

Who we are United by a sense of purpose towards our customers – to be a trusted partner for the long-term – and our universal banking platform in EMEA, SMBC Group has an international growth agenda and award-winning products, meaning we provide exciting opportunities to work on a diverse range of projects and initiatives. We deliver a full suite of corporate finance products and solutions to our customers as well as investment banking and advisory services, and a range of innovative solutions in global capital markets. Read on to find out how you could enhance your skills and gain valuable experience, by joining us to support our clients transition to a sustainable future. Role Summary Is the next step in your career at SMBC Group EMEA? We're looking for a Vice President for our Export development solutions department to join our team. The team is responsible for the origination, execution and distribution of the transaction with Export credit agency (ECA), Development finance institution (DFI) and Multilateral development banks (MDB). This role is expected to support the team under guidance by senior members of the team while it is expected to be more independent after 6 months. The candidate is expected to have relevant experience in ECA financing, good at communication and desirable to have basic German language knowledge in order to understand German ECA official documents as it is required to read documents, speaking is not essential. Business Area Origination, execution and distribution of the transaction with Export Credit Agency (ECA), Development Finance Instituion (DFI) and Multilateral Development Banks (MDB). Position Description • The role of the VP exists to provide support in the execution of transactions as well as marketing activities and origination of new business., • The role requires strong analytical skills and will involve the review and analysis of information including customer financial statements, financial models, due diligence and legal documentation., • The role also requires strong communication skills as there will various interfaces both within the organisation (Credit,Syndications,Operations etc) as well as externally including some client facing dealing., • Main tasks include preparation of marketing materials, credit applications and associated administration work, supporting distribution activities within the bank's overall O&D program., • The role also requires to act as the relationship Manager (RM) for Germanic ECAs such as Euler Hermes and SERV as well as to act as the ECA Agent by providing them the information existing transactions as required by ECAs., • The role will include a requirement to travel within the EMEA region to meet clients, ECAs, exporters and other relevant stakeholders in support of the existing business, as well as marketing, structuring and executing the new transactions. What we offer For all the expertise and experience you bring to help us make a difference, it’s only sustainable if we support you to build your career and be your best self so we offer competitive company benefits, centred around promoting positive well-bring and work-life balance. We also believe in fostering a diverse and inclusive work environment, where all team members perspectives and contributions are valued. Initiatives in place which promote a diverse and inclusive culture and healthy work life balance include hybrid working, Sport & Social Clubs and Diversity and Inclusion networks. As an employee of SMBC you have access to a host of both useful and exciting benefit offerings. See below some of the benefits on offer to you: • Hybrid and flexible working, • Competitive paid leave days, • Benefits to support your physical wellbeing, including private medical insurance and life and invalidity insurance, • Various policies to support your mental wellbeing, including a robust behavioural health network with counselling and coaching services, • Access a wide range of learning and development opportunities and career progression opportunities, • Ambitious remuneration package So, if you like a challenge and want to continuously grow and develop in a role where you will be supported along the way by a dynamic and diverse team, apply today!!

About us Strathberry is one of the most exciting contemporary luxury brands to emerge from the UK in the past decade. Founded in Edinburgh and handcrafted by skilled artisans in the renowned leather workshops of Spain, the brand is defined by its minimalist design language, refined craftsmanship and its signature bar hardware. Loved by global tastemakers, celebrities and royalty, Strathberry has cultivated a fast-growing international community drawn to modern elegance, timeless design and exceptional quality. Driven by an entrepreneurial spirit and a strong pace of growth, the brand has built a significant direct-to-consumer business and is stocked in leading global retailers including Selfridges, Liberty, Nordstrom and Neiman Marcus. The retail footprint continues to expand with flagship stores in London and Edinburgh, supported by a new in-house atelier that brings craft, sampling and repair together in one creative space. This investment in infrastructure, talent and product innovation positions Strathberry for its next chapter of global scale. Joining Strathberry means becoming part of a dynamic, ambitious and design-led business at a pivotal moment in its evolution. This is an opportunity to contribute to a brand with a clear identity, strong momentum and a bold ambition to reimagine contemporary luxury on an international stage. The Role The Retail Boutique Supervisor supports the Boutique Manager and Assistant Manager in overseeing daily store operations, driving sales performance, and delivering exceptional customer service. The Supervisor leads by example on the shop floor, provides guidance to the retail team, and ensures the boutique operates smoothly while maintaining the highest standards of brand representation. Please note: This is a part-time, permanent position based in our beautiful Covent Garden store in London City Centre, working three days per week on-site. To apply please submit your CV and combined covering letter, outlining your relevant skills and experience and interest in this position by 4th May 2026. Please note that CVs submitted without a covering letter will not be considered. Key Responsibilities Sales management & reporting • Represent and embody the brand’s core values across all customer and team interactions., • Maintain a strong floor presence, leading the team in delivering exceptional customer service and luxury retail standards., • Support the Boutique Manager and Assistant Manager in achieving store sales targets and KPIs., • Monitor daily store performance and contribute feedback on trading, customer behaviour, and sales opportunities., • Ensure accurate input and reporting of sales data and retail performance information., • Act as a key point of contact on the shop floor during shifts, providing guidance and support to the retail team., • Provide day-to-day leadership and support to Sales Associates, ensuring strong teamwork and collaboration., • Lead by example in customer service, product knowledge, and brand representation., • Support onboarding and training of new team members., • Provide coaching and feedback to team members to help drive individual and store performance., • Assist management in maintaining effective team communication and motivation., • Support rota coordination and help ensure adequate floor coverage during trading hours., • Build strong relationships with internal teams and external partners., • Support local outreach initiatives to drive boutique footfall, including relationships with hotels, tour guides, and local businesses., • Assist with customer outreach initiatives and CRM engagement where applicable., • Support stock control processes and assist with stocktakes and end-of-year inventory audits., • Ensure accurate stock handling procedures, including shipping, receiving, and stock organisation., • Provide feedback on stock availability, customer demand, and product performance., • Support the execution of in-store events, promotions, and product launches., • Assist in preparing the boutique for marketing activities such as press days, retail events, and special campaigns., • Support daily boutique operations to ensure smooth and efficient trading., • Act as a keyholder when required, ensuring secure opening and closing procedures., • Ensure adherence to company policies, including cash handling, banking, and store administration., • Support health & safety compliance within the boutique and escalate issues where necessary., • Lead by example, promoting a culture of collaboration, professionalism, and continuous improvement., • Stay informed about retail trends, competitor activity, and best practices., • Encourage knowledge sharing and positive team engagement within the store., • Support initiatives that enhance customer experience and store performance. What we offer • 29 days annual leave, plus 3 additional fixed bank holidays, • Never work on your birthday! Additional day holiday on your birthday, • Allocation of Strathberry products & discounts, • Long service award, • Employer pension scheme, • Employee Assistance Programme About You To be a star candidate for this position, you must be able to demonstrate the following skills and experience: • Passionate about luxury retail and delivering exceptional customer experiences., • A strong team player with the ability to motivate and guide colleagues., • Proactive in driving sales and achieving store targets., • Customer-focused with excellent interpersonal and communication skills., • Organised with strong attention to detail and the ability to manage multiple tasks., • Comfortable taking responsibility on the shop floor and supporting daily store operations., • Experienced in retail environments, with supervisory experience preferred. Interested? To apply please submit your CV and combined covering letter, outlining your relevant skills and experience and interest in this position by 4th May 2026. Please note that CVs submitted without a covering letter will not be considered.

Synonymous with great British design and heritage, Globe-Trotter is a luxury travel lifestyle brand producing handcrafted luggage and leather collections. Established in 1897 and celebrating the 125th anniversary in 2022, Globe-Trotter makes the most beautiful and durable luggage in the world. The business has been Private Equity backed since 2020. Globe-Trotter is a truly global business trading in more than 80 countries, with significant brand awareness in Japan, Europe and the USA and an increasing footprint in the GCC, China and South East Asia. We are looking for a Senior Sales Assistant to support our flagship stores performance and profitability, with a focus on providing excellent customer service. Key Duties and Responsibilities • Be an ambassador of the Globe-Trotter brand, proactively manage relationships with internal and external partners, • Ensuring high levels of customers satisfaction through the delivery of outstanding customer service, always aiming to exceed customer expectations, • Create customer loyalty by capturing and adapting your advice to the individual customers’ needs and develop a strong relationship with each customer, • Be knowledgeable about all Globe-Trotter products, • Ensure store layouts are reflective of customer traffic flow to maximise sales, customer satisfaction, store presentation/appearance, image and ergonomics for customers, • Manage upkeep and condition of all equipment, fixtures and fabrics of shop premises, • Liase with customers through email, webchat and telephone., • Provide cover for the store manager in their absence., • Support the Store Manager in assessing and improving individual performance and in identifying and developing talents., • Be confident to make decisions with customer issues and deal with complaints effectively to maintain the brands reputation., • Assist in the daily management of key holding responsibilities, • Lead by example and be a role model for the team. Requirements of the role • A strong understanding of Luxury retail and sales experience is essential., • Previous experience in a supervisory or senior sales role, with experience of supporting a team., • Excellent communication and relationship building skills, with the ability to adapt to your audience., • Be resilient with the ability to keep calm under pressure., • Experience in sales generation and managing the achievement of sales results., • Flexibility to work non-traditional hours, including days, evenings, weekends and holidays., • Knowledge of additional languages would be advantageous.

Role profile: As part of the recently launched Trade Surveillance business, you will be instrumental in driving early stage growth, and feeding into product development. Your ability to seek out and drive opportunities, and work collaboratively with multiple internal teams, will be crucial to success. ROLE SUMMARY: Reporting into the Senior Product Manager, the role will be focused on growing client numbers, delivering revenue, and helping to iterate the product based on customer feedback. Key accountabilities include: building and delivering on the client pipeline, taking ownership of and driving new opportunities through to completed sales, working with technical and quantitative development teams to deliver on client feedback and improve the product, assisting with ad-hoc pieces of work that could range from drafting RFPs to undertaking in depth client analysis, represent LSEG at events and in client meetings. To be successful in this role, you will need to drive opportunities and deliver against targets, first and foremost. Being pragmatic and adaptable, and able to work proactively across multiple teams and a range of tasks will also be key. WHAT YOU'LL BE DOING: • Seek and structure new business and product sales, and help to close deals, • Develop the sales strategy within the relevant territory and account base, • Build long term relationships with professionals within Trade Surveillance industry, • Deliver customer demonstrations on our Trade Surveillance tool, • Encourage confidence in customers through domain expertise. Integrate knowledge of industry trends and personal experience to deliver value to customer(s)., • Build valuable connections within the client organization, using networks to facilitate introductions and unlock previously inaccessible opportunities., • Proactively think through customer workflows., • Conduct high-efficiency, high-output prospecting; collaborate efficiently with relevant colleagues ensuring constant coverage of expansion opportunities and participation in customer life-cycle framework., • Excel in advancing opportunities through sales stages; exceeding close rate expectations by anticipating obstacles and late-stage delays, preventing them from interrupting sales., • Handle administrative requests and related tasks to progress against sales goals at pace and with efficiency., • Lead on ad-hoc projects, initiatives, and research when required.WHAT YOU'LL BRING: Essential skills • Solid understanding of financial markets and Trade Surveillance, • 3+ years of industry, sales or market experience, • Sales or customer relationship experience., • Ability to work across multiple workstreams to ultimately deliver business growth., • Strong presentation skills (verbal & written)Desirable skills, • Previous role in Trade Surveillance, either working for a vendor, as an analyst or in compliance., • Experience in FX markets, • Proven track record in a quota bearing sales environment and closing sales, • Experience driving sales strategiesWHAT YOU'LL GET IN RETURN: Trade Surveillance is a recently launched business. The role within the team will be delivery focused, but also incredibly varied. This is a great opportunity to join what promises to be a fast-growing business at an early stage, meaning that further opportunities for growth will be available as the business expands. We recognize that to attract the best talent, we need to be flexible and we are open to discussing work arrangements with you. We take hybrid approach to workplace, this role is blended, requiring some days in the office. Career Stage: Senior Associate London Stock Exchange Group (LSEG) Information: Join us and be part of a team that values innovation, quality, and continuous improvement. If you're ready to take your career to the next level and make a significant impact, we'd love to hear from you. LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth. Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership, Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions. Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce. We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone's race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. You will be part of a collaborative and creative culture where we encourage new ideas. We are committed to sustainability across our global business and we are proud to partner with our customers to help them meet their sustainability objectives. Our charity, the LSEG Foundation provides charitable grants to community groups that help people access economic opportunities and build a secure future with financial independence. Colleagues can get involved through fundraising and volunteering. LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives. Please take a moment to read this privacy notice carefully, as it describes what personal information London Stock Exchange Group (LSEG) (we) may hold about you, what it's used for, and how it's obtained, your rights and how to contact us as a data subject . If you are submitting as a Recruitment Agency Partner, it is essential and your responsibility to ensure that candidates applying to LSEG are aware of this privacy notice.

This Deputy Store Manager position is based in our Northcote Road store, is full time (40 hours) and is available to start in approximately 4 weeks. WHO WE ARE: We have been Making Childhood Memories since 1990, with products, services and experiences that are safe, happy, and filled with sunshine. Family really is at the heart of everything we do. CUSTOMER We keep our customers, big and small, at the heart of our business. We take pride in our Trotters Touch customer journey and believe that “Great Service is Good Business.” We bring our product expertise to life on the shop floor and ensure it sparkles for every customer, every time. TEAM We see true value in growth and development. We embrace uniqueness, play to each other’s strengths, and thrive as a high-performing team, always sharing knowledge and passion for our products and services. COMMERCIAL We know an opportunity when we see it. We are empowered, creative, and proactive in our pursuit of commercial excellence, always thinking ahead and driving success through smart, customer-focused decisions. OPERATIONS We strive for operational excellence across all touchpoints. We drive efficiency, create seamless processes, and ensure everything behind the scenes works perfectly to support our teams and customers. THE ROLE Our Deputy Managers are a driving force in our stores. Partnering with the wider management team they deliver on their locations broad range of KPI’s, engaging and inspiring their teams with their well-honed commercial acumen. As a Deputy Manager at Trotters, you will be an impactful second-in-command, supporting the Location Manager by leveraging our 4 pillars of retail excellence to ensure the ongoing success of the location and team, and drive performance in their absence. MAIN RESPONSIBILITIES · Work in partnership with the Location Manager and the wider management team to ensure achievement of your Location’s performance targets and KPI’s across our 4 pillars. · Support the LM in driving excellent team participation, contribution & engagement, making recommendations on initiatives to inspire them to achieve excellence. · Maintain excellent knowledge of your location, interpreting, analysing, and delivering against location commercials and KPI's through Trotters best practice. · Ensure teams effectively capture customer data at POS and understand how this transforms customer relationship management; impart your understanding of local market, customer profiles and shopping behaviour onto team members to maximise sales and increase customer loyalty. · Nurture a dynamic sales environment, coaching team members to deliver a natural approach to sales using the Trotters Touch. · Make use of commercial tools to manage performance enhancing Product and VM floor moves, liaising with Management to execute; keep Trotters looking its best through up-to-date knowledge of Merchandising, replenishment and housekeeping best-practice to ensure the highest standards of presentation for your Location. · Role-model and coach team on comprehensive product knowledge - particularly current season and iconic products, alongside specialised services such as shoe-fitting and Hairdressing. · Develop and coach the team with a flexible but consistent approach to differing people and situations, confidently feeding back on team performance to the Manager and Regional Manager when required. · Commit to continuous personal and team training & development, utilising cascaded resources to keep up to date with current business focuses. · Proactively resolve recruitment needs within the store, partnering with the Manager to attract, select and engage and onboard dynamic and driven team members. · Ensure team adherence to store administration, systems, and processes within our operational guidelines, drawing on excellent organisation skills and a competent knowledge and understanding of company business systems such as Quinyx and Eurostop. · Protect the assets of the Business by ensuring the location meets the required Company standard and legal compliance in Health & Safety, Maintenance and Loss Prevention. Sample regularly and take any corrective action. TOOLS OF THE TRADE · A passionate and engaging manager with experience leading retail teams, preferably within the premium space. · Commercially astute, able to implement and drive initiatives to achieve outstanding outcomes. · Strong numerical capability - handy for reporting purposes as well as confidently walking customers through pricing, percentages, and promos. · Retail sales expertise, able to influence customer behaviour through elevated service, excellent product knowledge and consistent brand awareness. OUR VALUES We Think Customer First We ensure that our customers, and the children we design for, are our very top priority. The magic of our stores is reflected in our evolved digital channels. Our campaigns, product edits and excellent customer service makes shopping with us a joy. We Respect, Support and Build Trust - With our Team and Customers We respect and support all our team members, wherever they work, and whatever their role. We are one family with our suppliers and partners. Through our actions, we Inspire loyalty and build a community with our customers. We Grow and Learn Together We are all brand ambassadors, and we learn and grow together. Our head office, logistics and retail teams all collaborate to support the business. We Invest In our team and share knowledge and skills so that the Trotters spirt always shines bright. We Embrace Creativity Across our digital stories and our magical stores, we show creative spirit. We make emotional, genuine connections and bring childhood stories to life in our unique way. We are true heritage, yet modern in spirit. We Show Expertise and Pride in All That We Do We are specialists and we are proud of what we do. We go the extra mile to develop our knowledge, Including craftsmanship, In-store services, size guides and ethical manufacturing. Trotters is committed to equal opportunities and embraces diversity, understanding the needs and benefits of a balanced, inclusive workforce. We do not tolerate any harassment or discrimination towards any of our candidates or employees. We are proud to be an equal opportunities employer.

About Symtrax We develop and deliver digital transformation and data‑exchange solutions, covering digital document management, automated invoice processing, and e‑invoicing, leveraging the latest SaaS technologies to address evolving regulatory and business requirements. As a multicultural international company, we support clients worldwide through our network of offices. With over 3,000 deployments and an average customer relationship of 12 years, our solutions deliver proven reliability and long‑term value. About the Role Symtrax is seeking an experienced Account Executive to join our UK sales team in London. This is a client-facing role for a commercially driven sales professional who is inspired by innovative SaaS solutions and motivated to win new business and grow revenue. You will engage with new prospects across multiple industries, understand customer specifications and project requirements, and position Symtrax software solutions as high-value answers to complex business challenges in digital document transformation, automated invoice processing, and mandated e-invoicing. At Symtrax, you will work with a broad technology ecosystem including SAP S/4HANA, AWS, and Microsoft Azure. Key Responsibilities • Identify, engage, and develop new business opportunities across multiple industry sectors, • Own and manage the full sales cycle, from prospecting and discovery through to deal closure, • Understand customer specifications, projects, and business requirements, and align them with Symtrax software solutions, • Deliver compelling sales presentations and solution demonstrations, • Build trusted, long-term relationships with stakeholders at all organisational levels, including executives, • Represent Symtrax professionally in customer meetings, presentations, negotiations, and at industry events., • Stay informed on emerging technologies and trends, including e-invoicing mandates, artificial intelligence, e-signatures, format conversion, and metadata enrichment, • Collaborate with UK and global teams to share best practices and support sales success About You You are an experienced Account Executive with a minimum of 5 years’ experience in SaaS or technology sales. Beyond strong technical and commercial capabilities, you are looking for an opportunity to lead from the front—connecting with new prospects, progressing opportunities, closing deals, and contributing directly to business growth. You have a natural aptitude for listening and communicating with business project managers, technical stakeholders, and senior decision-makers. You are confident representing the company and comfortable engaging at all organisational levels. You believe digital document workflows, combined with modern SaaS technologies, play a critical role in enabling efficient and compliant business data exchange. Requirements • Minimum of 5 years’ experience in SaaS, technology sales, or a solution-selling role, • Proven ability to win new business in a client-facing sales environment, • Strong communication, listening, demonstration and presentation skills, • Ability to engage confidently with stakeholders at all levels, from project managers to executives, • Knowledge of accounting and finance, and experience selling accounting or financial software, would be a strong advantage, • Full professional proficiency in English, • Bachelor’s degree preferred Working at Symtrax The Symtrax UK office is located in Kensington, London. This hybrid role is predominantly office-based, with two days per week working from home. Occasional UK travel will be required to attend trade shows and customer meetings. You will work in an open-space environment designed to promote collaboration, communication, and coaching. You will also have regular interaction with Symtrax’s global offices, sharing best practices and collaborating on sales initiatives. At Symtrax, we support continuous learning and professional development, helping you stay up to date with evolving software technologies while developing your commercial and business acumen to reach your full potential. Salary & Benefits • Fixed Salary: £60,000.00 + Performance based bonus, • Meal allowances, • Travelcard reimbursement, • Hybrid position: home office 2 days/week Recruitment process: • Initial HR screening call with our Human Resources Officer, • Interview with the Sales & Marketing Manager to assess experience, skills, and role fit, • Final interview with the Managing Director, including a practical test related to the position

Position Summary: Account Manager This position is responsible for maintaining deep customer relationships to drive account revenue retention and growth. By collaborating with internal and external partners, the Account Manager delivers outstanding service and valuable solutions for their customers. The position will run a defined book of business of Growth Accounts within the UK and will be accountable for the commercial close of all deals. Role Responsibilities • Is a senior client relationship owner for a set of large, complex, priority accounts responsible for sales and retention, • Deep knowledge of key asset management industry trends and can share LSEG vision and how we can help client's agenda, • Successfully engages and executes solution selling strategy to uncover opportunities and collaborate with product sales, • Leads the account planning and definition of key near and long term growth and retention strategies, • Owns pipeline hygiene, accurate sales and cancel forecasting for their set of accounts, pipeline coverage tracking and path to goal analysis, • Provides insights and recommendations on how to increase deal sizes, negotiates longer term deals and more enterprise-wide contracts; should be able to articulate cross-sell and up-sell opportunities to drive larger deals, • Is responsible for the customer lifecycle framework and ensures strong commercial strategy, renewal execution, minimizing cancellations, • Develops broad reaching executive relationships and aligns LSEG senior executives, • Delights their customers with high satisfaction and health scores!Qualifications and Experience Required, • Extensive experience of account relationships across multiple sectors / segments, • Extensive experience within an industry and / or product area., • Relationship building skills, • Sophisticated selling skills (identity, develop and articulate a complex proposition/consultative selling), • Superior interpersonal skills, ability to develop and execute a sales plan, ability to use a variety of technology with a high level of proficiency, • Problem solving skills: ability to understand, articulate, structure and solve client needs, • Presentation and communication skills: ability to deliver presentations and communicate at all levels within an organization, • Ability to collaborate with other teams, • University/college degree, equivalent experience may be considered depending on position/department, advanced degree may be preferred, • Significant work experience in applicable industry and knowledge of customer workflow required, • Account management, sales or marketing experience in a customer facing environment requiredLSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth. Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership, Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions. Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce. You will be part of a collaborative and creative culture where we encourage new ideas and are committed to sustainability across our global business. You will experience the critical role we have in helping to re-engineer the financial ecosystem to support and drive sustainable economic growth. Together, we are aiming to achieve this growth by accelerating the just transition to net zero, enabling growth of the green economy and creating inclusive economic opportunity. LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives. We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone's race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Please take a moment to read this privacy notice carefully, as it describes what personal information London Stock Exchange Group (LSEG) (we) may hold about you, what it's used for, and how it's obtained, your rights and how to contact us as a data subject . Career Stage: Senior Associate London Stock Exchange Group (LSEG) Information: Join us and be part of a team that values innovation, quality, and continuous improvement. If you're ready to take your career to the next level and make a significant impact, we'd love to hear from you. LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth. Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership, Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions. Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce. We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone's race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. You will be part of a collaborative and creative culture where we encourage new ideas. We are committed to sustainability across our global business and we are proud to partner with our customers to help them meet their sustainability objectives. Our charity, the LSEG Foundation provides charitable grants to community groups that help people access economic opportunities and build a secure future with financial independence. Colleagues can get involved through fundraising and volunteering. LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives. Please take a moment to read this privacy notice carefully, as it describes what personal information London Stock Exchange Group (LSEG) (we) may hold about you, what it's used for, and how it's obtained, your rights and how to contact us as a data subject . If you are submitting as a Recruitment Agency Partner, it is essential and your responsibility to ensure that candidates applying to LSEG are aware of this privacy notice.

Job Title: Strategic Account Manager - Top 4 Bank About the company We're exclusively hiring for a high performing technology consultancy working with large enterprises, delivering long term strategic change programmes. About the role • This role is focused on managing and growing a single, existing multi million pound banking account., • The relationship is well established, with significant scope to expand across additional stakeholders and business units., • You will own the commercial strategy for the account, acting as the senior point of contact and driving further revenue growth through deeper engagement and broader solution adoption., • Success will come from strengthening senior relationships, identifying new opportunities, and increasing overall account value over time. Your previous experience • Proven experience managing and growing a multi million pound banking account, • Experience owning 1–2 key financial services accounts at enterprise level, • Background in technology consulting or complex solution sales, • Strong track record of expanding existing client relationships, • Ability to engage senior stakeholders and navigate large organisations, • Experience managing long, multi stakeholder sales cycles, • Commercially driven with consistent revenue delivery Package • Circa £120,000 plus over double OTE, • Hybrid (London 3 days), • Excellent benefits Arius Recruit is exclusively hiring for this role. We connect experienced sales professionals with senior commercial opportunities across the UK. We specialise in Sales, Account Management, Customer Success, and Executive-level hiring for high-growth technology sectors, including SaaS, CyberSecurity, AI, DeepTech, FinTech, RegTech, Data & Analytics and Consulting. Arius Recruit Ltd is acting as an employment agency in relation to this vacancy. This is a permanent and full time position.

Job Description We are looking for an experienced Recruitment Business Partner to join our close-knit Recruitment Team. Reporting into the Recruitment Manager, you will take full ownership of end-to-end recruitment for roles across all levels of the business, alongside leading and delivering recruitment-related projects. At IntegraFin, our recruitment team provides a high-touch, white-glove service, managing the full recruitment lifecycle through to onboarding. You will be confident operating in this environment, bringing recent experience from either an in-house or agency setting. Strong relationship-building skills are essential, as you will partner with senior stakeholders up to Executive Committee level, recruitment agencies, external suppliers and the wider HR team. You will play a key role in delivering an efficient and cost-effective recruitment service, working collaboratively with hiring managers across the business. This includes advising and guiding them through recruitment policies, procedures and best practice for both junior and senior hires. In addition, you will lead recruitment projects from inception to delivery, engaging senior stakeholders to ensure successful, organisation-wide outcomes. Person Specification We are looking for candidates with experience in an inhouse recruitment or agency role, ideally within the financial services industry. You must have a clear understanding of current recruitment principles and techniques, with an understanding of employment legislation, recruitment policy and procedure and have the ability and knowledge of sourcing candidates directly. You must have a proven ability to build and maintain strong relationships with key stakeholders as well as the team. Any previous experience of working on early careers schemes will also be of benefit. We offer a competitive remuneration package, including company discretionary bonus, excellent pension contributions, an attractive staff share scheme, BUPA health insurance, buying and selling of annual leave and sponsorship of relevant professional qualifications. The role is based in our central London office, working a minimum of two days a week in the office and three days a week from home. About Us IntegraFin Holdings plc, is listed on the London Stock Exchange and is constituent of the FTSE 250 index. Established in 2000, today we have over £77.2 billion of funds under direction on behalf of over 249,000 investor clients (as at December 2025). The IHP Group exists to make financial planning easier for clients and advisers through the provision of financial adviser software and personal service. Transact is a part of the IHP Group which also includes Time4Advice. Transact is a leading UK investment wrap platform for financial advisers and their clients. Our culture is collaborative, inclusive and open-minded. We work hard to continually challenge the way we do things to maintain our market leading status. As a customer-centric and client focused business, we put our clients, like Mrs Miggins, at the heart of everything we do. Our platform enables clients and their advisers to manage their financial portfolio in one single online place, and is supported by unrivalled personal service. Our goal is to make all aspects of portfolio management as easy and efficient as possible for everyone involved, through the features we develop, our integrations with other systems, and the support we provide. Our purpose: We enable the Miggins family and their adviser to hold their investments on a single platform across wrappers. We provide custody, tax wrapping, trading and reporting. Our strategy: We make financial planning easier for advisers by delivering great service. Our platform helps advisers grow revenues and reduce risk and cost in their business. We will always have control of our technology, wrappers and service. Our values: We do the right thing for customers, advisers, staff, shareholders, suppliers and the wider community. Equal Opportunities We provide a diverse and inclusive workplace and ensure that all of our staff respect and understand individual differences. We are an equal opportunities employer and positively encourage applications from suitably qualified and eligible candidates regardless of age, disability, gender reassignment, marital or civil partner status, pregnancy or maternity, race, religion or belief, sex or sexual orientation.

About the Business Quilter plc is a leading wealth management business, helping to enable brighter financial futures for every generation. Quilter oversees £141.2 billion in customer investments (as of December 2025). It has an adviser and customer offering spanning financial advice, investment platforms, multi-asset investment solutions, and discretionary fund management. The business is comprised of two segments: Affluent and High Net Worth. Affluent encompasses the financial planning business, Quilter Financial Planning, the Quilter Investment Platform and Quilter Investors, the multi-asset investment solutions business. High Net Worth includes the discretionary fund management business, Quilter Cheviot, together with Quilter Cheviot Financial Planning - offering a highly personalised service to private clients, charities, trustees, and professional partners. Quilter Cheviot has presence throughout the UK, Ireland and Channel Islands. At Quilter we never stand still. Our foundations are rooted in our extraordinary expertise, which is trusted by hundreds of thousands of customers, but we have great ambitions to stay one step ahead and make an even greater difference to the people and communities we serve, including our colleagues. Our business is transforming, continually modernising, and becoming even more customer centric. So, if you want to be bold in the pursuit of your ambitions, bring new ideas, and challenge and evolve what we do, it's the perfect time to join us! About the Role Level: 4 Location: Remote, with travelling in the South region (South East/Kent) / South West Department: Supervision & Oversight Contract: Permanent This is an exciting opportunity to join a team of compliance professionals who will form an in depth and solid relationship with our AR Firm Principals, understanding their business and working with them to ensure their firm and the network remains safe. You will have the opportunity to apply your experience in working with AR Firms to coach and support them and develop unique action plans, bespoke to each individual firm within your own panel of up to 40 AR firms. Working as part of the Supervision and Oversight Team, training and ongoing development is a priority and will be continuous to ensure that you have the confidence to deliver against the requirements of the role, but importantly you develop and grow personally. As a Firm Compliance Partner in Quilter Financial Planning, your role is to deliver regulatory oversight to appointed representative firms and registered Individuals and ensure Treating Customers Fairly principles are embedded. The role is a compliance function that strives to maintain professional safety in the Quilter Financial Planning group, via successful discharge of supervisory responsibilities. The identification and resolution of customer, regulatory, reputational, and operational risks are a key component in establishing an effective control function. With your own panel of firms, you will review AR bespoke characteristics and behaviours identified by risk assessment as requiring supervision. You will build strong relationships with AR Principals and work with them to help them achieve effective governance of their AR Firms & Advisers whilst adhering to Network standards. This will be achieved through a program of both diarised annual assessments and bespoke firm visits and interactions, with you acting as the main compliance contact for the firm. Working with the firm and other QFP departments, you will identify areas of concern in a firm's current processes, set action plans and agree timescales for these to be rectified. The role will also see you manage areas of risk to within Network appetite and identify and investigate areas of risk through Supervisory activity as well as review and assess risk assessment results and risk analysis data to identify AR firm and adviser risk and apply appropriate controls. You will conduct bespoke inspection visits, complete reports, provide coaching and feedback, identify risks and escalate any identified failings through to the Supervisions & Oversight Manager, use the correct escalation channels and manage identified issues to conclusion. This is a field and home-based role with an average of 2 days a week in the field of which you will be responsible for planning and scheduling your own firm visits. About You Our ideal candidate will be able to bring a high-level of experience within field supervision or compliance monitoring and be a competent assessor for firms and advisers. You will be a strong relationship builder and confident communicator, particularly skilled in questioning, and be able to display sound judgment when assessing risks and developing action plans. You will also have a strong analytical approach and inquisitive nature. You will have experience of Network/National and IFA/restricted advice models and QCF Level 4 or equivalent A Compliance & Risk qualification is essential for this position. #LI-remote #LI-FD1 #Quilter Inclusion & Diversity We value diversity and strive to promote inclusivity in all aspects of our culture. We believe in equal opportunities for all, ensuring that no applicant encounters less favourable treatment based on anything but their skills, qualifications, experience, and potential. We celebrate the unique contributions of a diverse workforce and create a respectful, nurturing environment where every colleague can thrive. Values Do the right thing: We act with integrity and are proudly committed to going above and beyond in service of our clients and the support we provide our communities. Always curious: We continuously seek new ideas and knowledge so we're one step ahead of our clients' needs. We look for inspiration everywhere and encourage experimentation, recognising that this is how we create brilliant solutions for brighter futures. Embrace challenge: We aim high to transform our potential into meaningful outcomes. With ambition as our driving force and a steadfast commitment to growth, we succeed for the good of every generation. Stronger together: Combining our diverse talents, we accomplish more collectively than we ever could do alone. We speak openly, actively listen, and support each other, and constructively challenge and embrace new ideas. We seek empowerment and demonstrate ownership and trust, with the confidence to make impactful decisions. Core Benefits Holiday: 182 hours (26 days) Quilter Incentive Scheme: All employees are eligible to participate in incentive scheme, to incentivise business performance and their contribution. Pension Scheme: A non-contributory company pension scheme that can be boosted through personal contributions. Private Medical Insurance: Single cover as standard with options to increase cover to include your partner or children. Life Assurance: 4x your salary. Income Protection: 75% of salary, less state benefits, payable after 26 weeks of absence. Healthcare Cash Plan: Jersey employees only In addition to our core benefits, we offer a range of flexible benefits to UK employees that you can choose from and pay for conveniently via a salary deduction.

We are seeking a polished and well presented Field Sales Executive to join our prestigious high-end luxury clothing brand. The ideal candidate will have a proven track record in sales, and the ability to build and maintain relationships with high-net-worth individuals (HNWIs). This role requires a sophisticated approach to selling, exceptional interpersonal skills, and the drive to exceed sales targets. Key Responsibilities: Sales Generation: • Proactively identify and engage potential high-net-worth clients (HNWIs) through various channels including cold calling, networking events, referrals, and targeted outreach., • Present and promote our luxury clothing collections to HNWIs, tailoring presentations to the client's unique style and preferences., • Meet and exceed monthly and quarterly sales targets by closing high-value sales. Client Relationship Management: • Build and maintain long-term relationships with HNWIs, providing personalised shopping experiences and exceptional customer service., • Conduct in-home or private client appointments, providing bespoke fashion advice and wardrobe consultations., • Follow up with clients post-purchase to ensure satisfaction and foster repeat business. Reporting and Administration: • Maintain accurate records of sales activities, client interactions, and pipeline updates using CRM software., • Provide regular sales reports and market feedback to the Sales Manager., • Ensure all sales processes and transactions comply with company policies and legal regulations. Qualifications: Experience: • Experience of new business development in any industry., • Proven track record of meeting and exceeding sales targets, particularly with HNWIs. Skills: • Exceptional communication and interpersonal skills with the ability to build rapport with discerning clients., • Strong negotiation and closing skills., • High level of personal presentation and a deep appreciation for luxury fashion., • Ability to work independently and manage a flexible schedule. Personal Attributes: • Sophisticated and professional demeanour., • High level of integrity and discretion in handling confidential information., • Strong sense of initiative and creativity in approach to sales., • Passion for luxury fashion and a keen eye for detail. Benefits: • Competitive base salary with attractive commission structure., • Opportunities for career advancement within a prestigious luxury brand., • Access to exclusive industry events and networking opportunities including travel to the US., • Comprehensive benefits package including health insurance, pension, and monthly sales prizes. If you are a driven sales professional with a passion for luxury fashion and a knack for building relationships with high-net-worth individuals, we would love to hear from you. Apply now to join our team and help us continue to deliver exceptional experiences to our esteemed clientele.