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Overview Full time, Part time or Job Share Permanent Contract - 36.75 Hours per week Up to £40,000 per hour + Bonus + Pension + 6.6 Weeks Holiday B&Q Northwich Every day, we give our millions of customers the ideas, advice, tools, and confidence they need to create a home they’ll love. Join us as a Sales & Service Team Manager and you’ll lead and inspire our front end, showroom and TradePoint teams to drive sales through exceptional service. What's the job? Role A great team needs a great leader and your role as a Sales & Service Team Manager is to create an inclusive and high performing team. Your dual role will have you building a sales culture and delivering exceptional service for every customer. It’s B&Q’s ambition to make every customer count, so you are driven by a passion to create true brand loyalty to support future sales growth. In this role you will: • L ead a large part of our store operation, shaping the customer experience and driving service excellence through a newly formed team of Shift Leads., • Inspire the ‘Make Every Customer Count’ agenda as a daily habit with the wider store team., • Lead and inspire teams across Showrooms , TradePoint + Front end to deliver exceptional service., • Oversee safety, security + compliance routines across the store through your shift lead team. What We Need Our Sales and Service Team Managers are key to running our business by enabling their team to exceed sales targets and create a great customer experience. In this role, you should be leading in a way that demonstrates the following qualities: • Obsessed about our customers and listening to them., • Loves sales and winning!, • Well planned and organised, with the ability to prioritise and think on your feet., • Your first thought is always to lead and coach, not jump in and “do”., • Confident to agitate when needed and deliver feedback to all audiences., • A large diverse team excites you, both to coordinate and lead them, but also to develop their careers. What's in it for me? As part of a great team, you’ll be valued for who you are. We’re committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities. You will have access to a range of networks that represent our colleagues and allies and help us to continue to put diversity and inclusion at the heart of our business. Benefits We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a range of benefits to help you. As well as a competitive salary, our benefits package includes: • Award-winning pension scheme, • Company Bonus Scheme, • ShareSave options, • 6.6 weeks holiday, • Payroll giving, • Employee Assistance Programme, • Shopping discounts, • Colleague wellbeing benefits and lots more So we can support you during the application or interview process, please contact for any recruitment adjustments.

Lead and manage the warehouse team to execute the operational plan effectively. Ensure customer service excellence and diversity and inclusion plans implementation.

About the role As a Dual Site Store Manager at Matalan youll be an inspirational business leader, able to develop and lead a high performing team to exceed sales and profit targets and deliver all agreed KPIs. Engaging and motivating the team to deliver an excellent customer experience every day; youll take a strategic approach to the operation and continuously seek improved ways of working within the store and with peers. This role will be covering the Manchester/Cheshire area. As a Dual Site Store Manager, youll be focussing on Retaining our customer base youll grow this too, engaging with new customers and driving your team to do the same Leading the team to deliver an exciting commercial customer experience every day Engaging the store team to be the best they can be through the development of your people Planning consistent operational excellence and compliance that drives productivity and delivers good cost control Driving store performance and maximise opportunities to increase profit About You Previous retail management experience at a senior level ideally within a volume retailer Demonstrable track record of delivering high standards and KPIs Proven high standards of customer engagement and service Strong leadership, listening and communication skills Good analytical ability and data interpretation skills Proven ability to develop others About Matalan From humble beginnings to disruptive innovations in the retail industry, find out about how Matalan is ever-evolving here on our careers site. We know as a team, we are stronger together we champion equality for all and make lasting connections that go beyond work. We thrive off our inclusive culture, encouraging our colleagues to bring their true selves to work and contributing to collective creativity, open-mindedness and growth. We want give every candidate the opportunity to perform at their best throughout the application and interview process and then ultimately in their role. If you require any adjustments during our recruitment process, please dont hesitate to let us know. In the event that a high volume of suitable applications are received, the post may close prior to the specified closing date. Please apply as soon as possible if interested. Benefits In addition to competitive salaries, we also offer the below core benefits: 20% colleague discount, which increases with length of service 25 days annual leave plus bank holidays (pro-rata basis dependant on contracted hours) Optional extra holiday buy scheme up to 5 days per year PLUS 1 extra free day leave to support your wellbeing Thrive Recognition Scheme Employee Assistance Programme & Wellbeing support provided by the Retail Trust Life Assurance Retail Rewards platform offering discounts for multiple retailers Pension Scheme Access to a wide range of career development Additional benefits may apply depending on your role and area of the business TPBN1_UKTJ

Join Our Client as a Customer Service Team Leader! Are you a passionate leader with a knack for customer service? Do you thrive in a dynamic environment where your skills can make a real difference? If so, we have the perfect opportunity for you! Position: Customer Service Team Leader Contract Typ

About the Role As an Customer Service Team Leader, you will lead and develop a team of Alarm Receiving Centre (ARC) Advisors, ensuring the smooth running of our 24/7 operation and upholding the highest standards of customer safety, service, and operational excellence. Key Responsibilities Team Leade

A leading restaurant group in the UK is looking for an experienced Restaurant Manager to oversee operations and lead a dynamic team. In this full-time role, you will engage with guests and team members, ensuring a high-energy environment and exceptional service.

A leading green-tech firm based in Greater London is seeking a VP of Customer Service to lead a dynamic team. Ideal candidates will have prior leadership experience in customer service within a high-growth technology environment, and a passion for clean energy is a significant advantage. In this rol

We’re looking for a Customer Service Team Leader to join our team. You’ll be managing a team of Customer Services Advisors, ensuring that they achieve a high standard of customer service quality and meet targets for performance, productivity, and attendance. To read about the role in more detail

Customer Service / Customer Demand Planning / Demand Planning role, with proven line management experience. Reporting to the Head of Demand, foster a motivated, proactive, and effective team focused on customer service and communication. Collaborate with the Supply & Demand teams to ensure excellent

At Cambian you’re not just working - you’re shaping futures, furthermore as a Residential Team Leader, based within Wigan every moment you spend with our young people (ages 8–18) helps them feel safe, valued and supported. As a Residential Team Leader you will support young people with their d

We are looking for a strong Team Leader.

As a P2P Team Leader you will lead a team of P2P Analysts driving the accurate and timely processing of supplier invoices and payments across the team. A successful P2P Team Leader will ensure that strong relationships with vendors and internal stakeholders are always maintained and provide coaching

The Customer Success Team Leader will lead a team of frontline Customer Success Executives who act as a central point of contact for customers, ensuring ease of doing business and promoting internal collaboration to deliver consistent, reliable service. We have an exciting new role for a Customer Su

Take ownership of solving customer issues through pro-active customer service. Job Title: Customer Service Advisor. To ensure high standards of customer services, taking and inputting orders efficiently and accurately.

This role is ideal for someone passionate about delivering outstanding customer service while supporting both internal teams and external clients. Youll be responsible for managing work orders, handling service requests, and coordinating with engineers to ensure jobs are completed accurately and eff

Their culture promotes collaboration, technical excellence, and professional development - with a focus on empowering teams to deliver first-class outcomes for customers and partners. You'll oversee the delivery of safe, high-quality temporary works designs within agreed service levels, driving team

Take the lead and running shifts, it's key that providing excellent customer service and motivating your team is something that you're passionate about. You'll be an expert in communication, leading from the front and being a positive role model for your team. The ability to demonstrate great leader

Depending on your experience, you may lead national and international projects, working in a culture that values teamwork, integrity, empowerment, and practical solutions. Key Responsibilities Deliver and potentially lead technical safety projects Apply risk assessment techniques such as HAZID, HAZ

Manufacturing Ink Team Leader - Days. Days of holiday plus Bank Holidays,Christmas shut down,Flu and eye test vouchers,Company Sick Pay Scheme (available after 12 months of continuous service),Refer a Friend Scheme of £500,Cycle to Work Scheme.

Are you a Team Leader with previous experience of setting and operating CNC Laser Machines? I am working with a client in Sandbach who are recruiting x2 Team Leaders to run the Laser department on either a mornings or afternoons shift. As a Team Leader you must have proven experience on Laser machin

Electrical Team Leader Conveyor Systems ?? Warrington ?? UK Conveyor Systems Manufacturer | £15M T/O | ~60 Employees ? Leadership Opportunity | Electrical Build & Production Are you an experienced Electrical Engineer ready to take ownership of electrical assembly and production within a growing U

As a Customer Service Advisor, youll be the first point of contact for our contractors, handling inbound and outbound calls, emails, and live chats. Wed love to hear from someone that: Has customer service experience (preferably in a fast-paced environment). What we can offer you: 25 days annual lea

Support the Customer Service Advisor team. Identify process improvements to enhance service quality and customer satisfaction. Customer Service Advisor – Warrington.

We believe in building strong foundations, which is why we ask all new colleagues to spend a minimum of 12 months in a customer service role, mastering new skills, dealing with more complex customer needs, and earning valuable accreditations through our Skill Progression Framework. The passion to pu

To be a key part of a multi skilled team that really excels in customer service through inbound/outbound calls and other multi communication channels. Provide an industry leading service to all customers that positively promotes the brand and Village values. Responsibilities include but are not limi

Your role will be to provide customer service to existing customers. Team player with clear focus on providing excellent customer service. Act as a single point of ownership for all other customer service queries, liaising with other suppliers / business partners as required.

Drive performance across sales, retention and customer experience KPIs Motivate the team with energy, structure and daily momentum Leading from the front when appropriate Analyse data to improve results and team performance Support with personal development, training and coaching sessions Create a p

Are you ready to make an impact while growing in a supportive and compassionate environment? Albemarle in Hedon is looking for dedicated Team Leader to join our expanding team of care professionals. Main responsibilities include but not limited to: Coach and mentor new and existing staff Review care

We are not just a service provider, rather an essenti.

Warehouse Chargehand / Team Leader. A Great Opportunity to Step Up or Strengthen Your Leadership Career.

We’re looking for a Cloud Software Tech Lead to deliver technical leadership across two cloud teams. You’ll be required to coach and mentor other team members whilst working autonomously to deliver at a fast pace. You’ll be responsible for providing mentorship to senior engineers w

Comfortable working in agile, cross-functional teams with a collaborative delivery culture, you'll work closely with technical teams, product owners, and business stakeholders to ensure high-quality, timely delivery of solutions that are robust, scalable, and support our mission as a housing associa

Field Service Engineer – Glaston Compressor Services Ltd. Regular team check-ins, support from your Regional Service Manager, and peer collaboration through “Toolbox” meetings. Are you someone who finds satisfaction in solving problems, keeping essential machinery running, and making a real im

Purchase Ledger Lead/ Team Supervision/ Transformation/ Continuous Improvements/ Excellent Benefits/ Flexible and Hybrid Working/ Career Development Opportunities Due to an internal promotion, Forge Talent are supporting an internationally leading business with a requirement for a Purchase Ledger Le

We're currently looking for Customer Service Executives to create an outstanding customer experience in our Vauxhall branch in Winsford and help customers get excited about our products. As part of a cohesive team, Product Geniuses will have the full support of the management team in branch. This wi

Airworthiness Group Lead £55,000 - 65,000 GBP Hybrid WORKING Location: Liverpool, North West - United Kingdom Type: Permanent Airworthiness Group Leader Location: Preston Salary: 55,000 - 65,000 depending on experience, plus bonus and benefits A key player in the UK defence sector is expandi

Join us as a Sales & Service Team Manager and you’ll lead and inspire our front end, showroom and TradePoint teams to drive sales through exceptional service. A great team needs a great leader and your role as a Sales & Service Team Manager is to create an inclusive and high performing team. L ead

Sharing insights and best practices to constantly improve our service efficiency and team performance. Calling All Customer Service Superstars – Start the Year in Leyland with a Career Upgrade!. Connecting with customers via phone, email, and live chat, delivering solutions that earn 5-star revie

Love Our Customers: We strive to delight our customers, listening and responding to their needs because they are our priority. In this key role, youll support the Transport Team Manager in co-ordinating daily transport operations and people processes that keep our fast-paced supply chain running smo

The role is to provide an excellent level of professional customer service for their customers and ensuring that they become a customer for life. We are looking for people who have previous customer service experience supporting customers with their returns journey. My Client is looking for Customer

Your main duties include: - Organise a team of operators on a production line to produce the required quality of finished product - People management - motivation, organisation, delegation, leadership - Product knowledge - materials, QAS sheets, line speeds, equipment, etc - Operator training - com

Monday to Friday, 8:30am - 5pm, 40 hours a week The Person: * Service Engineer or similar * Background in Mechanical / Electrical systems * Happy to travel - Full UK Driving License Reference: 22510A Key Words: Dryers, Mechanical, Electrical, Service Engineer, Maintenance Engineer, Service, Mainten

With 329 cafés across the country and counting, our teams work closely to make sure that the customer experience is to the best standard and service;. A commitment to excellent customer service. Serving customers quickly, efficiently and with care.

Access a digital GP and other free health and wellbeing services.

My day is really varied: customer service at the till, picking orders, doing deliveries, stocking shelves and doing store repro. With the support of our leadership team, ‘Us’ is comprised and led by true Ambassadors for Diversity & Inclusion. My day is really varied: customer service at the till

You’ll also have access to a range of team-focused benefits, including a refer-a-friend bonus, long service awards starting at three years, a paid volunteering day each year, Christmas shutdown as part of your holiday allowance, and plenty of opportunities to get involved through our Employee Coun

If you’re a natural leader, with coaching and development experience, have a passion for sales, and know how to bring out the best in a team, we want you to be part of our team!. In this key role as a Team Leader, you’ll be at the heart of our field operations in Lancashire, guiding a team of en

As Inside Sales Leader, you’ll lead ROI Automotive’s Inside Sales teams, providing Appointment-Setting and Virtual Account Management services for our OEM and LeaseCo clients in the UK fleet market. The successful candidate will be a proven sales leader with experience building and motivating hi